in New York, we went hunting for a jelly cat unicorn.
Speaker:If you have an 11-year-old, you'll know what I'm talking about.
Speaker:We left disappointed.
Speaker:We settled for an avocado instead, and we moved on.
Speaker:But within 24 hours with
Speaker:curiosity
Speaker:teamwork
Speaker:and a clear plan
Speaker:we got the unicorn.
Speaker:Some of you will already know that we have just been on a trip.
Speaker:We went to New York and Canada.
Speaker:It was mind blowing in so many ways.
Speaker:It's been the trip that we've been planning for the last three years.
Speaker:New York, my husband did the itinerary.
Speaker:we were busy within an inch of our lives and every single minute was taken up.
Speaker:We were there for four days.
Speaker:Mark and Evie had never been to New York before.
Speaker:It was gritty.
Speaker:It was.
Speaker:We'd ridden.
Speaker:It was amazing, beautiful, ugly, all the things in four days.
Speaker:Now we've been saving up for this trip for quite some time, and Evie had a
Speaker:list of things that she wanted to get.
Speaker:She had been saving her money.
Speaker:bless her cotton socks, and on the top of her list for what she
Speaker:wanted in New York was a jelly cat.
Speaker:Do you know what a jelly cat is?
Speaker:It's like a fluffy animal in different, like they make giraffes
Speaker:and they make unicorns, they make elephants and they make avocados
Speaker:and all the things top of the list.
Speaker:Jelly cat unicorn from specifically FAO Schwartz, so we went to FAO
Speaker:Schwartz to find, said unicorn.
Speaker:It was wall to wall with people unbelievably busy, and
Speaker:we could not find the unicorn.
Speaker:It was.
Speaker:Disappointing.
Speaker:She did found a find a big unicorn, but it was too big to take home, So the decision
Speaker:was she purchased an avocado instead.
Speaker:Now if you are on YouTube and watching me, little avocado's turned
Speaker:up next to me, still got the tag on it 'cause we don't wanna mess it.
Speaker:Avocado, It was disappointing for her, but she quickly regrouped
Speaker:and decided AVO would work.
Speaker:Fast forward to the next day.
Speaker:we're in Lululemon.
Speaker:I dunno if you've been to Lululemon in America.
Speaker:Amazing.
Speaker:We're in Lululemon and we saw these two girls and they had a jelly cat unicorn,
Speaker:and I'm like, there was none in the shop.
Speaker:What happened?
Speaker:Evie's like, mom, they've got jelly cat unicorns.
Speaker:Can you go and ask them where they got them?
Speaker:Proud teaching mom moment.
Speaker:I'm like, no babes.
Speaker:If you wanna know, you need to go over there and you need to ask them yourself.
Speaker:And she's like, okay, what am I gonna ask them?
Speaker:Like, what would you like to know?
Speaker:it's annoying having a mum who's a coach, just saying.
Speaker:But anyway, so she went over and she asked them, where do they
Speaker:get the jelly cat unicorns from?
Speaker:FAO Schwartz, right?
Speaker:When did they get them?
Speaker:About an hour ago.
Speaker:They went there yesterday.
Speaker:No unicorn jelly cats today.
Speaker:Unicorn jelly cats.
Speaker:She asked what the price was because obviously that's really important to her.
Speaker:So she got all these answers and then she came back to me.
Speaker:She's Mom, we have to go back.
Speaker:We have to run back.
Speaker:this kid really wants this unicorn.
Speaker:All right, so.
Speaker:My husband's standing outside.
Speaker:We burst out the doors and Evie's like, dad, come with me.
Speaker:We've gotta goat.
Speaker:She just starts running down the street of New York.
Speaker:Luckily it was only a block away.
Speaker:Anyway, he's looked at me, I'm like, jelly cat, unicorn.
Speaker:Is it the house?
Speaker:We've gotta get Jelly cat, unicorn.
Speaker:It was such a lovely family moment.
Speaker:Let's be honest.
Speaker:Like you can never, you can't create those moments, right?
Speaker:Anyway, so we.
Speaker:We went into FAO Schwartz.
Speaker:I hope I'm saying it right.
Speaker:If I'm not, I, my apologies.
Speaker:But anyway, we went in there, it was wall to wall packed.
Speaker:It was about three in the afternoon, and, um, we decided we were gonna
Speaker:divide and conquer the three of us.
Speaker:Were all gonna go separate ways and find this jelly cat.
Speaker:I'm looking in the Jelly Cat section.
Speaker:I've gone upstairs.
Speaker:Mark's looking around now.
Speaker:Just so that you know, my husband is like six foot four built like a tank.
Speaker:no one's messing with him and he's looking for a unicorn jelly cat.
Speaker:If you can just put that picture in your head, that'd be amazing.
Speaker:Anyway, so I came back empty handed.
Speaker:We regrouped.
Speaker:Evie came out, I came back Empty your hand.
Speaker:And she's like, did you get it?
Speaker:I said, no, babe, I couldn't find one.
Speaker:And she's like, me either.
Speaker:And I'm like, okay.
Speaker:And then we see dad.
Speaker:and he's stalking a little girl.
Speaker:And her mum they're in a conversation and he's just standing on the
Speaker:outside of this conversation.
Speaker:I'm like, what the hell is he doing?
Speaker:Anyway, the mom and the daughter have a conversation.
Speaker:She's got a unicorn, Jellycat in her hand, right?
Speaker:I'm like.
Speaker:My husband would never do this, but it would've been so good if he'd just
Speaker:grabbed the unicorn and stolen it, but that would be mean anyway, so he
Speaker:followed this little girl down the shopping aisle, and her and her mom kept
Speaker:talking and eventually this little girl put the unicorn down and I'm like, oh.
Speaker:And then my husband just swooped in, became the hero of the day, and grabbed.
Speaker:Jelly cat unicorn, which you can see if you're on YouTube, you can
Speaker:see I have it in my hot little hand.
Speaker:It was the most exhilarating find of the entire holiday.
Speaker:This jelly cat unicorn, it ended up, that was the last one.
Speaker:They had a delivery that morning.
Speaker:They had sold out no more jelly cat unicorns, and it got me thinking
Speaker:about my beautiful daughter who is becoming sassy like me.
Speaker:It got me thinking about
Speaker:what it takes in business
Speaker:to get the thing that you wanna get.
Speaker:I thought I'd share with you how I feel like this relates to business
Speaker:because it's very clear to me.
Speaker:The first thing she did was
Speaker:she named that she wanted the jelly cat unicorn like it
Speaker:was on the top of her list.
Speaker:She named that.
Speaker:She wanted that jelly cat unicorn.
Speaker:She saved, she did all the research.
Speaker:She knew where to find it, all the bits and pieces, right?
Speaker:So she was really, really clear.
Speaker:She the moment she could went into the store, did all the investigation,
Speaker:tried to find the jelly cat.
Speaker:Now the disappointing thing for her was that she couldn't
Speaker:find the jelly cat in the first instance, and she got disappointed.
Speaker:We all get disappointed in business, don't we?
Speaker:And so it's not what we do with that disappointment,
Speaker:it's how we kind of bounce back.
Speaker:And so she got the avocado, but there was still a little bit of her who
Speaker:wanted the jelly cat unicorn, right?
Speaker:There was just still this little bit.
Speaker:She got excited when she could see the possibility again those
Speaker:two little girls in Lululemon gave her that excitement back.
Speaker:She was like the unicorn.
Speaker:She could see it back in her sights, so it had been forgotten about, and then
Speaker:it came back into her vision and she was not letting it out of her sight.
Speaker:She got curious.
Speaker:We get curious.
Speaker:We ask our clients questions.
Speaker:We make sure that we're going to be able to help them.
Speaker:She gathered all the information that she needed to make a choice
Speaker:on what she would do next.
Speaker:She made a plan.
Speaker:Somehow she sucked her father and I into that plan.
Speaker:So we were like cheerleaders.
Speaker:We were supporters, and she knew that she needed us and
Speaker:was not afraid to ask for help.
Speaker:So she asked for the help.
Speaker:Will we focused on getting the unicorn?
Speaker:You can bet your bottom dollar with a little bit obsessed
Speaker:about getting the unicorn.
Speaker:And finally, what I reminded her of when she finally had that
Speaker:unicorn in her hot little hand is
Speaker:Sometimes 24 hours is all it takes
Speaker:to turn a situation around.
Speaker:Business can feel a bit the same, right?
Speaker:We know what we want.
Speaker:We try and do it, we pivot, we get disappointed.
Speaker:We have to regroup.
Speaker:We have to, we have to gather all the right information.
Speaker:We have to ask for help.
Speaker:we have to rally our support crew and with a bit of assistance and a
Speaker:bit of teamwork, we make progress.
Speaker:Yeah.
Speaker:And so then you end up with the thing that you need, the
Speaker:thing that you've been chasing.
Speaker:So if you've been feeling a little bit unicorn less.
Speaker:In business lately.
Speaker:Maybe it's time to regroup.
Speaker:Maybe it's time to get curious.
Speaker:Maybe it's time for a new plan.
Speaker:I'm not saying throw out the baby with the bath water.
Speaker:Why do we say baby with the bath water anyway?
Speaker:I'm not saying throw out baby with the bath water.
Speaker:I'm just saying a new plan.
Speaker:What's your unicorn right now and who can you bring on the hunt with
Speaker:you and how do you make it fun?
Speaker:I also wanna say, because I can't help myself.
Speaker:That sales works the same way to rip the bandaid off.
Speaker:You can't don't always get to the yes straight away.
Speaker:Sometimes you face silence.
Speaker:Sometimes you get a no.
Speaker:But with curiosity,
Speaker:with better questions,
Speaker:with persistence, with follow-up,
Speaker:things can shift.
Speaker:Add a clear plan in and the right support, and they can shift really, really quickly.
Speaker:So if you are having a quiet sales month, don't give up on your unicorn.
Speaker:Get curious, make a plan, and keep going.
Speaker:You'd be surprised at what 24 hours does.