Hi everybody and welcome to the Unstoppable Leadership Spotlight podcast where we hear from influential leaders and their game changing insights.
Speaker AI'm Jacqueline Strominger, your host and today I want to welcome our amazing guest, Tevia Holst.
Speaker ASo a little bit about Tevye is that she is actually the owner and founder of Dakota Accounting.
Speaker AAnd under her leadership, Dakota Accounting has flourished into a thriving company renowned for its exceptional culture and unwavering commitment to client satisfaction.
Speaker AThrough innovative strategies and forward thinking solutions, Tevye has positioned her company at the forefront of the new generation of accounting services.
Speaker ASo welcome to the Unstoppable Leadership Spotlight podcast.
Speaker AAnd right there in your bio it talks about leadership.
Speaker ASo I am really curious, what is your philosophy on leadership?
Speaker BWell, first of all, thank you for having me here.
Speaker BI'm super excited.
Speaker BI love the show, I love the content, so I'm grateful to be a part of it.
Speaker BLeadership to me honestly is just about cultivating the best team and we focus a lot on psychology in our team and who each person is and really setting them up for success.
Speaker BSo for me it's getting right person, right seat and encouraging them to flourish, giving them everything they need to be their best and just kind of, you know, maneuvering the path and making sure we're in the right direction and everybody has what they need and solving big picture solutions that we need and really encouraging them and that seems to work for us.
Speaker AYou know, I, I love what you just said.
Speaker AIt, you know, you said a couple of things that I think are so important.
Speaker ANumber one, you said the word flourish, which is so important and encouraging your team.
Speaker ASo I've got a couple of questions about that, but I wanted to ask you where did your philosophy come from and, and sort of a two part question and did you have somebody in your past or under the leadership of somebody else where you're like, oh, I don't want to do that.
Speaker BYes, I, that's the perfect.
Speaker BRight.
Speaker BI mean, I think our best education is what we didn't like.
Speaker BYou know, we all had good and bad parts of work, of home life, of all the things, and it's much easier to, I do not want to replicate that.
Speaker BSo what's the opposite of that?
Speaker BAnd that's exactly my background.
Speaker BI came from a corporate environment after college and overall the company was a great company, but my individual management was really struggling in my department and my North Star about that, that it wasn't just a me.
Speaker BProblem is the entire department was completely miserable and nobody wanted to be there.
Speaker BSo not A me problem.
Speaker BIt was a management issue.
Speaker BAnd I just watched there for five years and watched it, tried to vocalize, you know, change, and they just weren't really open to it.
Speaker BAnd so I just learned from there, really, how to treat people, how to encourage people, how to empower them and let them show up and, and make room for that.
Speaker BAnd, you know, it really was from the opposing of what, what I went through in that scenario.
Speaker AYeah.
Speaker AAnd I think so many of us, as you said, do have that experience where there's something in our past that we didn't like or that we wish that we could change.
Speaker AAnd if we could kind of like wave the magic wand and do it ourselves, we, we would do it.
Speaker AYeah.
Speaker ASo do, you know, so in this journey and like, and flourishing and helping people, you know, what is, what is one thing that you, if as people are listening to the podcast, if there's one tip that you could say to anybody as a leader, if you could do X with your team, it's going to pay off.
Speaker ALike, it's something that maybe you instituted or a philosophy or like some process or procedure.
Speaker BYeah.
Speaker BI think it's actually a glaring, like, singular answer to, in my opinion, which is the culture, I think generally in the workplace, across industries, companies.
Speaker BCompanies are so worried about the bottom line.
Speaker ARight.
Speaker BThere's so much private equity stockholders in companies that they're having to just squeeze everything they can out of the company, out of the staff, and, you know, to like satisfy the stockholder and make all the profit they can.
Speaker BThat has become a culture where people are just like miserable in the workplace.
Speaker BThe data supports that people, you know, don't want to be in their workplace.
Speaker BAnd so being a company that focuses on culture and that our people show up because they want to be, because they're taken care of.
Speaker BI own culture in the company.
Speaker BI own the vision for that.
Speaker BI own the accountability for that.
Speaker BAnd it's really our basis.
Speaker BI believe if we take care of our people and they're happy, they will above and beyond take care of our clientele.
Speaker BAnd so if you're not focusing on that, you're really missing everything for long term success in, in your company.
Speaker BIn, in my opinion, you know, I.
Speaker AAnd you, and I are.
Speaker AYou're like, you're speaking my language, you know, because, you know, first of all, something that you said is first and foremost that you own it.
Speaker ALike, you, you're.
Speaker AThat you're the leader, you own it.
Speaker AAnd that I think is like, so, like pat yourself on the back.
Speaker AI Mean, like kudos, because I think so many people, a lot of leaders or CEOs, and even, you know, a leader of a team.
Speaker ABecause I always think a team is just like a little mini company within a company.
Speaker AYou know, they need to own that and own that culture.
Speaker ABut you also said, so sharing that, you know, that comes down to also, you know, your, as I call it, your achievement code, the values, your vision and mission for the company, obviously, is when you're bringing people in, it also helps create that culture.
Speaker ASo how do you share your vision and mission with people on your team and also with prospective employees?
Speaker BA couple of ways.
Speaker BSo we're.
Speaker BWe're real loud and proud about who we are and we vocalize it a lot.
Speaker BSo obviously, obviously it's all over the website, it's all over our social.
Speaker BWe strictly only do branding on our social, which is literally to say, here's who we are.
Speaker BIf you like that, you can not only work with us, but you can work for us.
Speaker BBecause it's also for, you know, engagement of potential employees is the way we see it.
Speaker BSo the way that we put that out there is we're very unusual in our job posting.
Speaker BWe purposely make it really loud about who we are.
Speaker BIt's not cookie cutter, it's not boring.
Speaker BWe put our values in there.
Speaker BYou know, we really try to be transparent so that we're attracting people that are in alignment with that.
Speaker BThe other thing we do internally with the team, you know, we're constantly posting.
Speaker BWe're fully remote, so we have a office space that's virtual and also like a chat scenario.
Speaker BAnd we're constantly posting about the values and examples of the values.
Speaker BBut I would say the number one thing that we do is we have a weekly meeting where the team is all together.
Speaker BAnd our mission is obliterating the status quo.
Speaker BSo in every single Monday morning meeting, we have a section where the team knows they are expected to look for the week prior examples of obliterations.
Speaker BAnd it can be that they did and maybe they didn't have recognition for, because how many of us do things all day long that nobody sees?
Speaker BOr it can be something that they experience that someone else obliterated for them or someone.
Speaker BAnd so the expectation is they bring those examples and we talk about them every single week.
Speaker BAnd my message is, you focus on what is in front of you.
Speaker BYou focus on what's on the agenda, what you talk about.
Speaker BAnd I want them very easily finding those examples so that each other and our clients benefit from a mindset where like, it's the norm to go above and beyond.
Speaker BSo that would be the main thing that we do is we focus on it heavily.
Speaker AI absolutely love that.
Speaker ASo listeners take that action seriously.
Speaker AThat is, you know, I.
Speaker AI'm part of a networking group that actually, we started a whole new company about networking, and it's a whole different topic.
Speaker ABut one of the things that we do is every one of our.
Speaker AEvery weekly meeting, we highlight amazing things that have happened within our hub and the people in the hub and wins.
Speaker AYou know, it could be that you had a conversation with somebody, it could, you know, whatever it is.
Speaker ASo celebrating those wins and bringing out the things and sharing.
Speaker AAnd I think one of the things that, that you.
Speaker AWhat you're doing is having your team share those good stories.
Speaker AAnd, you know, we always hear facts tell stories sell.
Speaker ARight?
Speaker ASo that's.
Speaker AThose stories are so great.
Speaker AAnd having people share those are.
Speaker AThat's absolutely fantastic.
Speaker AAnd I would bet that your employees not only feel heard, they feel valued.
Speaker BOh, yes, I would.
Speaker BI.
Speaker BI don't just hope so.
Speaker BI know so, because we.
Speaker BWe're constantly checking in with them.
Speaker BOne of our values is respectful candor, not radical candor.
Speaker BI think it's a very different thing, but respectful candor, because I always want it coming from a positive, healthy place and, you know, it needs to be positive words of encouragement.
Speaker BBut because of our respectful candor value, they.
Speaker BWe constantly are empowering them to use their voice and to be heard.
Speaker BAnd because of that, we get really good feedback from them because they feel safe that, you know, that feedback, good or bad, is going to be taken in a healthy way and utilized.
Speaker BSo they do let us know that they enjoy the culture and, you know, what they want to see more or less of.
Speaker BAnd we actively work to make sure we're, you know, doing that.
Speaker ASo, yeah, that's actually.
Speaker ASo one thing I wanted to ask you, because you said that you guys are all virtual and you have these weekly meetings as you all went virtual or you.
Speaker AYou became virtual.
Speaker BWhat is.
Speaker AWhat is like?
Speaker AI mean, I.
Speaker AThe weekly meeting, I would have to say, is absolutely pointed, but is there any other tip that you can share from a leadership standpoint with somebody, you know, with another company, as they're listening to the podcast, you know, how to.
Speaker AHow to continue that culture remote.
Speaker BSo one thing that we committed to from day one, it was actually my first employee is she was an admin assistant, and then we transferred her because of who she is and what she's good at, and her position is actually our Culture manager.
Speaker BAnd to put emphasis on that, you know, we have a team of 15, so we're not a massive company.
Speaker BYou know, we're constantly growing and hiring for our growth.
Speaker BBut she was employee number one, and that was me putting my money behind.
Speaker BWe will always be a culture company, first and foremost, and so that helps a lot.
Speaker BAnd, you know, not everybody has the bandwidth or the commitment, you know, to have a culture manager, but you can sprinkle in things where her entire job is to not only be checking in with the team regularly, she doesn't even do accounting work.
Speaker BShe checks in with them, but she plans stuff for us.
Speaker BSo we regularly get together virtually, and we will mail the team.
Speaker BLike, a couple weeks ago, we did a craft together, and.
Speaker BBut we also engage the team.
Speaker BWe'll either bring in a speaker.
Speaker BLike, we all love animals, so sometimes we'll do, like, a virtual tour of a little zoo and the personal, like, walk us around and we'll, you know, meet the animals.
Speaker BOther times we'll lean on our team skills.
Speaker BSo the couple of weeks ago, one of the gals on the team is really good at macrame, which I didn't even really know what that was.
Speaker BAnd we shipped the whole team a macrame kit, and we sat together for an hour, and she taught us how to do macrame.
Speaker BAnd now we have, like, a little takeaway.
Speaker BAnd, you know, a couple of weeks from now, we're doing Christmas cookies.
Speaker BOne of the gals is, like, a phenomenal baker, and this is the second time we've done this with her.
Speaker BAnd she teaches us all how to make these yummy cookies.
Speaker BAnd we all go on zoom, and we set our computers, you know, out, and we bake, and we do that.
Speaker BAnd it's just a great time.
Speaker BAnd we make that commitment.
Speaker BWe'll get together and stream.
Speaker BNot required, but we'll stream movies, and we'll have, like, a movie night together or a game night.
Speaker BWe love games.
Speaker BSo game night is well attended, and I love it.
Speaker BSo we just, you know, give opportunity, and they don't.
Speaker BThey don't have to come.
Speaker BAnd we do it in varying times.
Speaker BWe don't always do evening stuff.
Speaker BSometimes we'll do it during the work day because that way people that, you know, want to have dinner with their families have a different time to engage with us.
Speaker BSo that's.
Speaker AI absolutely love that.
Speaker AIt is such a great idea.
Speaker AAnd I love that idea of having somebody on your team being like, you know, they're the culture creator.
Speaker BYeah.
Speaker AAnd that's you know, and, and, and, and helping with that.
Speaker ASo as you think about your leadership, what, what aspect do you feel that you're.
Speaker AThat you want to work on and how are you challenging yourself?
Speaker BI love this question because I think about it all the time.
Speaker BI, I'm constantly aware of where the vision is and where we want to go and that acknowledging I am not the leader today that I need to be for the company tomorrow.
Speaker BAnd I am constantly engaging in that conversation.
Speaker BAnd what rooms do I need to be in, what education do I need to have, what thought process do I need to be aware to be prepared for the next stage of the company?
Speaker BAnd because I think it's a big thing in the entrepreneurial community, you know, it's really talked about, about how, you know, at different stages, the same entrepreneur is not necessarily prepared.
Speaker BSome are made for real small business and not, not beyond that.
Speaker BAnd some are made for running huge companies, but they would not be successful, you know, starting from scratch of their own small business.
Speaker BAnd I've always run the company in my mind, it was never small, it was never one person, it was never two people.
Speaker BI always planned for what decision do I need to make?
Speaker BWhat software do we need?
Speaker BWhat processes do we need so that when we're, you know, hundreds of people, this will work, or we at least have the mindset to shift to something that will work.
Speaker BSo I've just always had my eye on the long term and who do I need to be?
Speaker BWhat do I need to be doing?
Speaker BAnd I think that's helped keep us on a growth path.
Speaker AThat's, that's absolutely fantastic.
Speaker ASo, all right, so tell us how our listeners can find you, connect with you, because everybody you're going to want to connect with.
Speaker ATevia.
Speaker AShe's awesome.
Speaker ASo how can we find you?
Speaker BYeah, we've got, you know, all the regular socials.
Speaker BOur website is all Dakota Accounting, so real easy to find.
Speaker BWe're out there, we're rocking and rolling.
Speaker BYou know, we're not hiding.
Speaker BSo if you want us, we're there.
Speaker ANo, that is absolutely fantastic.
Speaker ASo listeners, seriously connect with her.
Speaker AI love everything that you have said.
Speaker AWe're a lot of on the same mindset.
Speaker ASo this is the unstoppable Leadership Spotlight podcast.
Speaker AAnd thank you guys all for listening.
Speaker AIf you want to be a guest, please go to my website, LeaptoYourSuccess.com and click on podcast and apply.
Speaker AAnd we will be helping every leader be the best that they can be.
Speaker AAnd as I always like to say, be unstoppable so thank you guys all for listening and thank you for being on as a guest.
Speaker BYes, thanks, Jacqueline.