Amazon is testing a new small format grocery store concept in Chicago.
Speaker AAccording to Chain Storage, the company has opened a 3,800 square foot small format grocery store concept in downtown Chicago in a building that also houses a Whole Foods market in Amazon.
Speaker ASpokesperson spokesperson confirmed the new store called Amazon Grocery.
Speaker AGotta love that name.
Speaker AAmazon Grocery and not to be confused with Amazon Fresh or Amazon Go features a selection of approximately 3,500 products and is located in the One Chicago building.
Speaker AThe new store allows customers to complete quick trips like grocery top ups, coffee and Grab and go meals all during their regular trip to Whole Foods.
Speaker AIt also offers national grocery brands or household essentials that are not available at Whole Foods.
Speaker ALakshman, I'm going to go to you first on this.
Speaker AWhat in the heck is Amazon's grocery strategy?
Speaker ALike I just cannot put my finger on it at all.
Speaker ALike wtf?
Speaker AWhat are they doing here and what do you think of this new concept?
Speaker ADoes it help things at all or does it just muddy the waters?
Speaker BYeah, let's add another banner under the grocery experiments that are happening right now with Amazon.
Speaker BListen, this is a walled garden, right?
Speaker BYou cannot have.
Speaker BIt's a small store format, 3500 SKUs, very limited national brands.
Speaker BThey do not allow the customer to go and transact between the two.
Speaker BThey cannot have one single cart that moves up and down.
Speaker BSo from a.
Speaker BIt is going to be a walled garden because the private labels they cannot place it.
Speaker BThey cannot increase the penetration of their own products.
Speaker BThey have to rely on trade funds and everything that's coming from the national brands to fund their marketing expense for this particular channel, which is quite expensive.
Speaker BShall I say the name of the game here is convenience, right?
Speaker BLooking at the age group of about 25 to 35 people living in the cities with an income of 80 to 120k who just need to go and buy or get that one small item that they forgot to get.
Speaker BWhether it's Coke or it's a packed sandwich.
Speaker BThat's a convenience thing.
Speaker BPlay here.
Speaker BIt squarely goes against what 711 is trying to do which is upscale their convenience format and make it more interesting.
Speaker BI think it's got very limited shelf life.
Speaker BIt is an experiment.
Speaker BI feel like they probably are going to try a couple of other huge city centers locations and likely it will saturate at that point.
Speaker AIs it a good experiment though?
Speaker AIs it an experiment worth running just by the fact that you have to put it next to a Whole Foods and the whole strategic premise that you're pitching in this article is that it's next to a Whole Foods.
Speaker BYeah.
Speaker BAnd, and think about the cost delta between the two.
Speaker BRight.
Speaker BYou have to have a separation of at least, you know, 20 to 40%.
Speaker BIf not, the customer is not going to walk in.
Speaker BAnd the other thing is you're likely cannibalizing your own sales.
Speaker BIf there is an equivalent national brand, same quality price point is 20% higher, then you are competing against your own private label in some ways and you are competing against, you know, your higher end Whole Food products themselves.
Speaker BRight.
Speaker BSo it's a very interesting assortment tiering problem, which is why this is very baffling for me to co locate it in the same spot.
Speaker BIf it were at least a mile away and there was some separation between the two.
Speaker BIt makes a ton of sense that they're trying to get entry into this particular fast moving segment.
Speaker BBut to co locate it is what is really the baffler here.
Speaker AInteresting, interesting.
Speaker AChris, I saw you shaking your head.
Speaker AWhat, what's your points that you'd add here?
Speaker CNo, I mean I actually just had a different take on.
Speaker CI thought Lakshman's take was really interesting.
Speaker CI kind of thought about it differently.
Speaker DOkay.
Speaker CI think the whole point was co locating it or what I wonder is, is the whole point co locating it?
Speaker CI agree with Lakshman.
Speaker CIt's not a concept that's designed to scale.
Speaker CI kind of see this one as a data gathering experiment, a pet project from someone there.
Speaker CAnd I think it's all about exploring like the, the, the whole Amazon Whole Foods piece where you can't have national brands in the store.
Speaker CThere's a big customer problem that that customer now has to make two shopping trips to do their grocery shopping.
Speaker CSo I think it's an experiment to place national brands in close proximity without violating that and see how many of those customers you can actually get to shop in Whole Foods then buy national brands right next door on the same shopping trip.
Speaker CBecause Amazon's actually experimenting with other concepts that are similar.
Speaker CSo in Pennsylvania they have like a micro fulfillment center tied to a Whole Foods where the idea is you place your Amazon order on your phone and you can get your national brands products right outside the door of the Whole Food.
Speaker CSo you can do one trip.
Speaker CSo I kind of see it as more of like a similar very small scale test concept to, you know, further discussions and test data on how do you integrate national brands within the Whole Foods channel.
Speaker CBut you know, I could be wrong.
Speaker CIt's a weird spot to do it too because to lock like the one Chicago It's a residential building and you have to imagine a lot of those 3500 SKUs are just convenience focused, like quick grab and go stuff.
Speaker CSo.
Speaker CSo that's the part that doesn't quite tie for me.
Speaker AYeah, yeah.
Speaker AOkay, so.
Speaker ASo you're kind of liking it.
Speaker ALakshman's a little more baffled by it.
Speaker AAnd what do you think here?
Speaker DYeah, I mean, I agree with Chris.
Speaker DI think this is just another version of the test that is happening in Pennsylvania right now.
Speaker DLike what's the threshold ultimately?
Speaker DWhat do I think is going to happen?
Speaker DI think that this is a continuation of our conversation last week, Chris.
Speaker DI think this is the death of Whole Foods as we know it right now.
Speaker DI think that eventually Amazon' going to see people want to get all their private brands or sorry, all their keep saying private brands, all of their national brands and their Whole Foods brands in one place.
Speaker DBut I'm wondering, and I think that this store, Whole Foods is going to go away and eventually it's just going to be called Amazon Grocery because I think it's just going to be easier to put all those brands side by side inside the Whole Foods.
Speaker DNow.
Speaker DYes, you lose this coveted Whole Foods, you know, experience.
Speaker DBut I honestly am wondering if this is the only opportunity that Amazon has in Grocery.
Speaker DIf it seems like it may be the, the winningest strategy where you know, yes, you have other competition from some of these nicer upscale groceries where that have this access to some of the organic foods.
Speaker DBut will Amazon be able to offer some of these brands at a more affordable price because of the scale that they have with delivery with Grocery?
Speaker DLike to me it seems like this could be the only chance that Amazon has a success in Grocery which is, is combining everything, the Whole Foods, the national brands and him having this Amazon Grocery experience.
Speaker DBut wow, you are not in the camp.
Speaker ANo, I mean I think if, I think if you play that out, you know who wins in that game?
Speaker ASprouts.
Speaker ABecause all the Whole Foods shoppers start going to Sprouts and Sprouts explodes nationally.
Speaker DBecause Sprouts have the national brands though to the effect.
Speaker ABut that's why I'm saying that those people don't want that.
Speaker ASo Sprouts gets it.
Speaker ABecause if you stop back and you look at grocery from a mass market perspective, the mass market already determines what products are going into.
Speaker AKroger, Target, Walmart, Safeway, Albertsons, they're already doing that.
Speaker ASo Amazon's got to come in with an entirely new concept to make this work.
Speaker ASo that's why?
Speaker AThat's why I think this idea is.
Speaker AThis test particularly is the dumbest idea I've heard in a long time.
Speaker ATo your point, if people want, if you, if you really think people want to buy, you know, general national brand products next to Whole Foods, just put them in freaking Whole Foods and run that experiment.
Speaker ALike, what's the point of doing this?
Speaker AThe small format is going to give you fake false positives or false negatives too, because it's a separate location.
Speaker AAnd like, why, if I need to make another trip, I already go to Whole Foods.
Speaker AAnd most of the time I have to compliment my trip by going to another store.
Speaker AWhy would I go to a store that has 3,500 items when I can go to my local grocery store that has a broader assortment and all the other options that, that are available to me that I can't get at a Whole Foods?
Speaker ASo this just makes no sense to me from a testing perspective and why you would waste your time on it.
Speaker ABut I don't know, somebody else take the last word on it because I got on my soapbox pretty quickly on this one.
Speaker AWell.
Speaker DI just questioned then, like, does Amazon Grocery really just become Amazon, the mass retailer where they, like, is that where they are successful?
Speaker DYou don't think so?
Speaker DYeah.
Speaker AI mean, good luck.
Speaker AI mean, people are trying to do that all the time.
Speaker AGood.
Speaker AI mean, I just think that's a, that's, that's a tough, tough game.
Speaker AAnd they've shown that they haven't been able to create their own grocery concept, which if, correct me if I'm wrong, but Amazon Fresh has some of the, I don't remember, but doesn't it have some of the Whole Foods elements inside of it already?
Speaker ASo they've kind of been running this experiment too.
Speaker AAnd that's not blowing the doors off anyone from a consumer love standpoint either.
Speaker ASo I don't, I don't know.
Speaker AI just don't get it.