Facing your entrepreneurial fear, that's
Host:what we're talking about on the show today, we have Christy
Host:Wright on the show to talk about overcoming that fear of starting
Host:something new. And so we're just excited to have her talk about
Host:starting a business or any endeavor. Christy, welcome to
Host:the show.
Christy Wright:Thank you so much for having me. I appreciate
Christy Wright:it.
Host:This book. So Business Boutique, it's called. Why
Host:targeted at women directly?
Christy Wright:Yeah, that's a great question. And it's
Christy Wright:interesting, because I was raised by an entrepreneur. So my
Christy Wright:mom started a business when I was six months old to raise and
Christy Wright:support me. So I was literally raised in a business at times,
Christy Wright:like, I mean, we would go there at two and three in the morning,
Christy Wright:you know, for her to bake early. And so I have countless memories
Christy Wright:of this cake shop. And it really is kind of the backdrop to my
Christy Wright:childhood. And so I have memories of you know, her
Christy Wright:pulling me out of bed and go into the bakery to bake and I'd
Christy Wright:go to, she'd actually make me a bed on her big huge bags of
Christy Wright:powdered sugar and flour. And I'd go back to sleep. You know,
Christy Wright:when I was going to school, I'd go to school with a smell a
Christy Wright:flower in my hair. And I would always get money out of the cash
Christy Wright:drawer, which it's no surprise that her bookkeeper hated me
Christy Wright:because guess never balance. But I was a typical child of an
Christy Wright:entrepreneur, I was always there. And that was really my
Christy Wright:first introduction to business. And from there, I pursued a
Christy Wright:degree in business in college, and then started my own side
Christy Wright:businesses. Throughout my career. I've always been kind of
Christy Wright:a, you know, a go getter, and a doer and a mover and a shaker.
Christy Wright:And so I would have my career working for nonprofit, but I had
Christy Wright:these side hustles these side gigs. And what I've noticed is
Christy Wright:now we really live in the side gig economy where there are over
Christy Wright:a million Americans working as freelancers or independent
Christy Wright:workers are. So many people have these little side jobs or hide
Christy Wright:side hustles. And so I noticed that there's an opportunity to
Christy Wright:come alongside women specifically and help them with
Christy Wright:the business side of things. Because while pursuing what you
Christy Wright:love can be incredibly rewarding the business side of things
Christy Wright:overwhelms a lot of people, how do I market myself? Or how do I
Christy Wright:stand out in the competition? And how do I sell without
Christy Wright:feeling slimy? Or how do I manage my time when I'm a mom,
Christy Wright:and one of the things I've noticed is as women, we really
Christy Wright:approach business uniquely, because as you know, we're wired
Christy Wright:differently as men and women, the book is a step by step plan
Christy Wright:to start run or grow your business. But in the book, I
Christy Wright:cover all the issues that women need to understand in order to
Christy Wright:grow a business. But like, for example, I never talked about
Christy Wright:customer service. Like there's not a single chapter in the book
Christy Wright:on customer service. And here's why women intuitively take care
Christy Wright:of people like you don't have to tell a woman be kind super
Christy Wright:served go above and beyond she naturally is very relational.
Christy Wright:And she is great at empathizing. And so she's fantastic at
Christy Wright:customer service, I don't need to teach that however, because
Christy Wright:women are so relational things like selling or pricing yourself
Christy Wright:or talking about your product or setting boundaries or policies
Christy Wright:makes her feel uncomfortable. And so I spend a lot of time on
Christy Wright:how to sell.
Host:So let's talk about the selling part, selling without
Host:feeling slimy. So why do you think they feel that way? And
Host:what are some of the things that you can do woman or or male who
Host:kind of has that resistance?
Christy Wright:Sure, well I think for me, it's I have
Christy Wright:noticed that everyone probably has been burned by a pushy
Christy Wright:salesperson, someone that didn't do it well. And so because
Christy Wright:they've had a bad interaction, whether that's a used car
Christy Wright:salesman that totally tried to take advantage of them or been
Christy Wright:interrupted and kind of bullied by someone in sales, it frames
Christy Wright:their perception of sales. So this they have this idea that
Christy Wright:sales equals pushy, aggressive, having an agenda, taking
Christy Wright:advantage of someone taking their money. And they use all
Christy Wright:these words to describe it, when in fact, sales is really about
Christy Wright:serving. And so what I do is I spend a lot of time reframing
Christy Wright:this idea of sales for people because if you can redefine it
Christy Wright:for them and show them what sales truly is, then they can
Christy Wright:sell with confidence. So for example, sales is influence. So
Christy Wright:influence is simply you know, making an impression on someone
Christy Wright:leading someone to a great result. So if you're married,
Christy Wright:then you influence someone to spend the rest of their life
Christy Wright:with you. That's a big sale. You know, if you got your kids to
Christy Wright:eat dinner last night, the thing is, is we're really in the
Christy Wright:business of influence. And one of the things I've noticed is
Christy Wright:that like, I'm in the business of sales. And so I stand on
Christy Wright:stage all time, all the time telling people how to reach
Christy Wright:their goals and how to build their business and how to have
Christy Wright:more life balance. And you know what no one ever says to me,
Christy Wright:that Christy Wright? She's so pushy, telling me I should reach
Christy Wright:my goals. Why? Because I'm not selling, I'm just influencing
Christy Wright:and when you believe in your product, or your service or your
Christy Wright:business, you realize really is about serving and taking care of
Christy Wright:the marketplace. Because when you're meeting people's needs,
Christy Wright:and you're solving their problems, the sale is natural.
Christy Wright:But we focus so often on the pushy side of things that we
Christy Wright:hold back and we don't even ask for the sale. Many people don't
Christy Wright:have sales simply because they aren't asking.
Host:Right. One of the things that you talked about
Host:specifically in Business Boutique that sort of caught my
Host:attention, was this phrase mom guilt?
Christy Wright:I'll tell you I had an experience, I guess it
Christy Wright:was about two years ago. So when my son Carter, I was dropping
Christy Wright:him off at daycare for the first time, which if you end up taking
Christy Wright:your kids to daycare, just know it is a traumatic day. And you
Christy Wright:are a basket case, and you're leaving them in the arms and the
Christy Wright:care of someone else. And I was leaving daycare that day, just
Christy Wright:feeling so guilty that the daycare, by the way, is exactly
Christy Wright:like 1/10 of a mile from our office. So this child is right
Christy Wright:next to me. He's perfectly safe. I was just overcome with guilt
Christy Wright:and feeling what if he needs me? What if he's scared? What if
Christy Wright:he's sad? What if he cries? What if, what if what if, and I felt
Christy Wright:really honestly, God's say to me in that moment, Christy, I want
Christy Wright:you to remember that what you're doing is important. And I felt
Christy Wright:God saying what I was driving to which I was driving to one. And
Christy Wright:what's interesting is it shifted my perspective, because I think
Christy Wright:as parents and as business owners, it's very easy to look
Christy Wright:in the rearview mirror of our life, instead of the front
Christy Wright:windshield. So we're always focused on what we're leaving
Christy Wright:behind. Oh, I feel, you know, when we're at home, I feel
Christy Wright:guilty of not getting enough done at work. So we got our
Christy Wright:email open, and we've got our phones on, we're always thinking
Christy Wright:about where we're not. And then when we go to work, we feel
Christy Wright:guilty, we're not with our kids, we're not at home, we're missing
Christy Wright:out on soccer games. So I just want you to shift your
Christy Wright:perspective, realize that both things that you're doing your
Christy Wright:work and your family are very important, and you love them
Christy Wright:both very much. And that's okay, that's a good thing. But the
Christy Wright:best way to shake the guilt is to focus on wherever you are. So
Christy Wright:if you're at work, be there busted, make a difference. But
Christy Wright:you're at home, put your computer down, look your kids in
Christy Wright:the eye, put your phone away and be present there. So wherever
Christy Wright:you are, be there. And for me that has been a game changer
Christy Wright:because you are looking through the front windshield instead of
Christy Wright:the rearview mirror. And I love how my friend Tony says that he
Christy Wright:says I'm always driving to somewhere that I love. When I'm
Christy Wright:driving to work, I'm driving to somewhere that I love. And when
Christy Wright:I'm driving home, I'm driving somewhere that I love. And it's
Christy Wright:it really is about looking where you're going, not focusing on
Christy Wright:what you're momentarily leaving behind.
Host:That's strong. Do you think there's value to kids
Host:seeing their mom work?
Christy Wright:Yeah I totally do. And here's what's
Christy Wright:interesting is, I think it really comes down to whether
Christy Wright:you're working a full time professional job in an office
Christy Wright:like maybe some of your listeners are or you're working
Christy Wright:part time, or you're just using your gifts in some way at home,
Christy Wright:even if you're volunteering, like if you're doing something
Christy Wright:outside or in addition to of your responsibilities. As a
Christy Wright:mother, as a parent, as a dad, I think there is incredible value
Christy Wright:in your kids seeing you use your gifts. And for me, my mom, for
Christy Wright:example, growing up my mom did not teach me work ethic and
Christy Wright:character and perseverance and persistence and resilience. She
Christy Wright:lived it and I live it as well. More is caught than taught. And
Christy Wright:it's so powerful when you live and your strengths. When you use
Christy Wright:your gifts when you do something that is contributing to the
Christy Wright:world, whether that's through volunteering, or through your
Christy Wright:job or your business, it is an unbelievable example to your
Christy Wright:children that is more powerful than anything you could teach
Christy Wright:them. So my argument is for for women or for men, is you're not
Christy Wright:harming your children by working hard. It doesn't make you a bad
Christy Wright:parent. In fact, I think it makes you a better parent. And
Christy Wright:Meg Meeker has a fantastic quote, she says the most
Christy Wright:powerful way to teach a daughter how to enjoy life is to let her
Christy Wright:see her mother do the same. So what does that look like for you
Christy Wright:in terms of using your gifts and doing work or doing things that
Christy Wright:bring you joy. And like I said, I don't think it makes you a bad
Christy Wright:parent, it makes you a better parent. It doesn't make you
Christy Wright:selfish, it makes you smart. And you are going to raise children
Christy Wright:that have those qualities because you live them out as
Christy Wright:well. You know, my mom, her story of the cake shop was the
Christy Wright:story of struggle, I certainly didn't have a Pinterest perfect
Christy Wright:childhood sleeping on flour and sugar bags. But that is the
Christy Wright:story that made me you know, it's the struggle didn't hurt
Christy Wright:me. And the struggle is what made me.
Host:When you actually go to start the new thing, what are
Host:the obstacles that we should expect to hit?
Christy Wright:Okay, I'll tell you for me in my research, but
Christy Wright:also in my personal experiences, the number one thing that you
Christy Wright:will experience that will hold you back is fear. The number one
Christy Wright:thing now when you're in the workplace, and maybe a different
Christy Wright:type of fear. And that voice of fear might be a little bit
Christy Wright:different. So for example, when you're doing your own business,
Christy Wright:if you had a side business or small business that you want to
Christy Wright:start to voice might say something like, Who are you to
Christy Wright:do this, someone's doing it better. There's no room for you
Christy Wright:in the marketplace. Now when you're in a work environment or
Christy Wright:professional environment and you want to launch a new project or
Christy Wright:you want to pitch an idea to your leadership team, then the
Christy Wright:voice might say something like everyone's gonna make fun of
Christy Wright:you. What are people gonna think? Who do you think you are
Christy Wright:to try to lead this someone else is already in that position.
Christy Wright:That's, that's not in your job description. So the voice might
Christy Wright:say something different. I want to be clear there, depending on
Christy Wright:the situation that you're in the root of the problem is the same.
Christy Wright:You're going to experience fear and fear is very normal. Anytime
Christy Wright:that you're doing something new, you're going to have fear creep
Christy Wright:up of and it will torment you with these terrifying
Christy Wright:possibilities of what's going to happen if you do it. You're
Christy Wright:gonna fail. People make fun of you, if you're gonna be
Christy Wright:embarrassed, you're gonna post something on Facebook and no
Christy Wright:one's gonna like it, you know, you're gonna be a fool. And so
Christy Wright:when this fear gets really loud, that's where most people get
Christy Wright:stuck because most people believe that fear is a sign
Christy Wright:you're doing something bad. It means it's a red flag. So you
Christy Wright:should turn back now if I was supposed to do this, it would be
Christy Wright:easy. I wouldn't be scared. But I would say the opposite is
Christy Wright:true. Fear isn't a sign you're doing something bad. I think
Christy Wright:it's a sign you doing. You're doing something bold and I think
Christy Wright:that is a good thing. Hang, and even very, very successful
Christy Wright:people are scared. Many successful people that are well
Christy Wright:known celebrities and athletes have suffered from the imposter
Christy Wright:syndrome, which is the syndrome that says, Who are you to do
Christy Wright:this, you don't deserve to be here, people like Maya Angelou,
Christy Wright:Kate Winslet, Michael Jordan, you know, talk about this fear
Christy Wright:of failure, this fear of not being good enough to do the
Christy Wright:thing that they're doing. And so I just encourage people, the
Christy Wright:antidote to fear is action. The best thing you can do when
Christy Wright:you're scared is to take action is to step into that fear. I
Christy Wright:tell people all the time, don't wait until you're not scared to
Christy Wright:do the thing you want to do. Do it scared? Because that feeling
Christy Wright:may never come? You know, I've been scared plenty of times. But
Christy Wright:I still walk on the stage, even though I'm scared. So what is
Christy Wright:that that you want to do? Is it a project you want to launch? Is
Christy Wright:it a new initiative at work that you want to lead? You want to
Christy Wright:raise your hands? I think it's time for me to lead this thing.
Christy Wright:Is it starting, you know, growing a team from the ground
Christy Wright:up, maybe pitching a really big client at work? Maybe it's
Christy Wright:starting a site or small business, whatever that thing
Christy Wright:is, don't wait until you're not scared to do it, do it scared.
Host:So when you come to actually starting a business,
Host:there's all of these things that suck taxes, insurance, hiring
Host:people, firing people, all of this stuff. You know, if that's
Host:holding someone back, what would you say?
Christy Wright:You know, it's interesting, because I think the
Christy Wright:whole business side of things really intimidates a lot people,
Christy Wright:a lot of people and keeps them from starting businesses, you
Christy Wright:feel like before you've started a business, that that stuff, the
Christy Wright:insurance, the taxes represents probably 90% of running a
Christy Wright:business. But the reality is, it represents about 10%. Now,
Christy Wright:granted, it's a very important 10%. But the majority of your
Christy Wright:time, the 90%, day to day, it's doing interviews, writing blogs,
Christy Wright:serving customers, making sales, it's doing the fun stuff, which
Christy Wright:is why you got into business. Now, certainly, you need to take
Christy Wright:care of the business side of things, you need to keep your
Christy Wright:records, you need to have insurance, you need to pay your
Christy Wright:taxes, those things are very, very important. But what I would
Christy Wright:say for people that are intimidated by that is if you
Christy Wright:can just get help in those areas, you're not expected to be
Christy Wright:an expert and everything. But there are probably people around
Christy Wright:you on social media, in your church, in your community in
Christy Wright:your neighborhood, that if you just simply put a word out,
Christy Wright:like, hey, you know, do you know anybody that can help me with
Christy Wright:this. And that's true for anything that you're weak. You
Christy Wright:know, I tell people again, and again, in business, but also in
Christy Wright:leadership, for your listeners that are working in a company in
Christy Wright:a career, you are going to be the most successful in life.
Christy Wright:Regardless of what type of work you do, you will be the most
Christy Wright:successful when you stay on your strengths. And so how that plays
Christy Wright:out is you're going to be the most successful, but you're also
Christy Wright:going to have the most fun when you do what you're good at. So
Christy Wright:for all of the areas that you're weak, especially in business,
Christy Wright:just ask for help find people around you that can support you,
Christy Wright:you know, my husband is incredible with details. So he
Christy Wright:helps me with the organization of things and the follow through
Christy Wright:and covering all the bases things I wouldn't even think
Christy Wright:about because I'm a creative, I'm a big idea person. So
Christy Wright:surround yourself with people that are strong in areas that
Christy Wright:you're weak, and then you can stay in your strengths. And
Christy Wright:those people get to stay in their strengths as well.
Christy Wright:Interesting. Because if you're can get so loud and terrify you
Christy Wright:at these possibilities of what will happen and then you stay
Christy Wright:stuck and you never do anything, then you continue to believe
Christy Wright:that story that you're telling yourself like, Oh, I couldn't do
Christy Wright:because it was so big. It turns into this excuse that you
Christy Wright:justify being stuck. But the truth is, and that's the reason
Christy Wright:I say the antidote to fear is action. Because the best way to
Christy Wright:make that fear Shut up is to do it then fear can't torment you
Christy Wright:with these terrifying possibilities what will happen
Christy Wright:if you do it because you did it and you survived and it's the
Christy Wright:best way to make fear, Stop taunting you is when you
Christy Wright:actually just step into it and do the thing anyway.
Host:So if somebody is out there right now, and they are
Host:listening, and maybe they have some dream, and they have that
Host:fear, what is the first action that you would tell them to
Host:take?
Christy Wright:I would say find out what the quickest win is for
Christy Wright:you and your business and your idea so the lowest hanging fruit
Christy Wright:so for example if you want to have a huge online community
Christy Wright:you've got this big dream and you want to have a big blog and
Christy Wright:all that stuff don't get overwhelmed by this big big
Christy Wright:idea. Write one blog let's say you want to launch a huge
Christy Wright:boutique storefront don't get overwhelmed by all of that just
Christy Wright:sell one product make one sale write one blog do one speaking
Christy Wright:event what is the thing for you that's the lowest hanging fruit
Christy Wright:because if you take that one step I mean just one step that's
Christy Wright:all you have to do one baby step that when will feel your
Christy Wright:competence to take the second step which will feel your
Christy Wright:competence to take the third step and then baby step after a
Christy Wright:time months and years later you're living your dream and
Christy Wright:you're at that final vision but the truth is it just happened by
Christy Wright:taking that first step so whatever that is for you figure
Christy Wright:that out your quickest when your lowest hanging fruit take that
Christy Wright:step that will fuel your confidence to keep going.
Host:Well my friend, so good to spend some time with you,
Host:Christy Wright is who we're listening to, Business Boutique
Host:is the name of the book. Christy. Thanks for all the work
Host:that you do there and that all y'all do as a team.
Christy Wright:Thank you for having me.