Host:

Facing your entrepreneurial fear, that's

Host:

what we're talking about on the show today, we have Christy

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Wright on the show to talk about overcoming that fear of starting

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something new. And so we're just excited to have her talk about

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starting a business or any endeavor. Christy, welcome to

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the show.

Christy Wright:

Thank you so much for having me. I appreciate

Christy Wright:

it.

Host:

This book. So Business Boutique, it's called. Why

Host:

targeted at women directly?

Christy Wright:

Yeah, that's a great question. And it's

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interesting, because I was raised by an entrepreneur. So my

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mom started a business when I was six months old to raise and

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support me. So I was literally raised in a business at times,

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like, I mean, we would go there at two and three in the morning,

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you know, for her to bake early. And so I have countless memories

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of this cake shop. And it really is kind of the backdrop to my

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childhood. And so I have memories of you know, her

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pulling me out of bed and go into the bakery to bake and I'd

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go to, she'd actually make me a bed on her big huge bags of

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powdered sugar and flour. And I'd go back to sleep. You know,

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when I was going to school, I'd go to school with a smell a

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flower in my hair. And I would always get money out of the cash

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drawer, which it's no surprise that her bookkeeper hated me

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because guess never balance. But I was a typical child of an

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entrepreneur, I was always there. And that was really my

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first introduction to business. And from there, I pursued a

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degree in business in college, and then started my own side

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businesses. Throughout my career. I've always been kind of

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a, you know, a go getter, and a doer and a mover and a shaker.

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And so I would have my career working for nonprofit, but I had

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these side hustles these side gigs. And what I've noticed is

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now we really live in the side gig economy where there are over

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a million Americans working as freelancers or independent

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workers are. So many people have these little side jobs or hide

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side hustles. And so I noticed that there's an opportunity to

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come alongside women specifically and help them with

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the business side of things. Because while pursuing what you

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love can be incredibly rewarding the business side of things

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overwhelms a lot of people, how do I market myself? Or how do I

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stand out in the competition? And how do I sell without

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feeling slimy? Or how do I manage my time when I'm a mom,

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and one of the things I've noticed is as women, we really

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approach business uniquely, because as you know, we're wired

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differently as men and women, the book is a step by step plan

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to start run or grow your business. But in the book, I

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cover all the issues that women need to understand in order to

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grow a business. But like, for example, I never talked about

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customer service. Like there's not a single chapter in the book

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on customer service. And here's why women intuitively take care

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of people like you don't have to tell a woman be kind super

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served go above and beyond she naturally is very relational.

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And she is great at empathizing. And so she's fantastic at

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customer service, I don't need to teach that however, because

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women are so relational things like selling or pricing yourself

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or talking about your product or setting boundaries or policies

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makes her feel uncomfortable. And so I spend a lot of time on

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how to sell.

Host:

So let's talk about the selling part, selling without

Host:

feeling slimy. So why do you think they feel that way? And

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what are some of the things that you can do woman or or male who

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kind of has that resistance?

Christy Wright:

Sure, well I think for me, it's I have

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noticed that everyone probably has been burned by a pushy

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salesperson, someone that didn't do it well. And so because

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they've had a bad interaction, whether that's a used car

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salesman that totally tried to take advantage of them or been

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interrupted and kind of bullied by someone in sales, it frames

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their perception of sales. So this they have this idea that

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sales equals pushy, aggressive, having an agenda, taking

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advantage of someone taking their money. And they use all

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these words to describe it, when in fact, sales is really about

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serving. And so what I do is I spend a lot of time reframing

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this idea of sales for people because if you can redefine it

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for them and show them what sales truly is, then they can

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sell with confidence. So for example, sales is influence. So

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influence is simply you know, making an impression on someone

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leading someone to a great result. So if you're married,

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then you influence someone to spend the rest of their life

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with you. That's a big sale. You know, if you got your kids to

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eat dinner last night, the thing is, is we're really in the

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business of influence. And one of the things I've noticed is

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that like, I'm in the business of sales. And so I stand on

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stage all time, all the time telling people how to reach

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their goals and how to build their business and how to have

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more life balance. And you know what no one ever says to me,

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that Christy Wright? She's so pushy, telling me I should reach

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my goals. Why? Because I'm not selling, I'm just influencing

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and when you believe in your product, or your service or your

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business, you realize really is about serving and taking care of

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the marketplace. Because when you're meeting people's needs,

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and you're solving their problems, the sale is natural.

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But we focus so often on the pushy side of things that we

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hold back and we don't even ask for the sale. Many people don't

Christy Wright:

have sales simply because they aren't asking.

Host:

Right. One of the things that you talked about

Host:

specifically in Business Boutique that sort of caught my

Host:

attention, was this phrase mom guilt?

Christy Wright:

I'll tell you I had an experience, I guess it

Christy Wright:

was about two years ago. So when my son Carter, I was dropping

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him off at daycare for the first time, which if you end up taking

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your kids to daycare, just know it is a traumatic day. And you

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are a basket case, and you're leaving them in the arms and the

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care of someone else. And I was leaving daycare that day, just

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feeling so guilty that the daycare, by the way, is exactly

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like 1/10 of a mile from our office. So this child is right

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next to me. He's perfectly safe. I was just overcome with guilt

Christy Wright:

and feeling what if he needs me? What if he's scared? What if

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he's sad? What if he cries? What if, what if what if, and I felt

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really honestly, God's say to me in that moment, Christy, I want

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you to remember that what you're doing is important. And I felt

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God saying what I was driving to which I was driving to one. And

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what's interesting is it shifted my perspective, because I think

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as parents and as business owners, it's very easy to look

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in the rearview mirror of our life, instead of the front

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windshield. So we're always focused on what we're leaving

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behind. Oh, I feel, you know, when we're at home, I feel

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guilty of not getting enough done at work. So we got our

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email open, and we've got our phones on, we're always thinking

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about where we're not. And then when we go to work, we feel

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guilty, we're not with our kids, we're not at home, we're missing

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out on soccer games. So I just want you to shift your

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perspective, realize that both things that you're doing your

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work and your family are very important, and you love them

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both very much. And that's okay, that's a good thing. But the

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best way to shake the guilt is to focus on wherever you are. So

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if you're at work, be there busted, make a difference. But

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you're at home, put your computer down, look your kids in

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the eye, put your phone away and be present there. So wherever

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you are, be there. And for me that has been a game changer

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because you are looking through the front windshield instead of

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the rearview mirror. And I love how my friend Tony says that he

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says I'm always driving to somewhere that I love. When I'm

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driving to work, I'm driving to somewhere that I love. And when

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I'm driving home, I'm driving somewhere that I love. And it's

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it really is about looking where you're going, not focusing on

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what you're momentarily leaving behind.

Host:

That's strong. Do you think there's value to kids

Host:

seeing their mom work?

Christy Wright:

Yeah I totally do. And here's what's

Christy Wright:

interesting is, I think it really comes down to whether

Christy Wright:

you're working a full time professional job in an office

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like maybe some of your listeners are or you're working

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part time, or you're just using your gifts in some way at home,

Christy Wright:

even if you're volunteering, like if you're doing something

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outside or in addition to of your responsibilities. As a

Christy Wright:

mother, as a parent, as a dad, I think there is incredible value

Christy Wright:

in your kids seeing you use your gifts. And for me, my mom, for

Christy Wright:

example, growing up my mom did not teach me work ethic and

Christy Wright:

character and perseverance and persistence and resilience. She

Christy Wright:

lived it and I live it as well. More is caught than taught. And

Christy Wright:

it's so powerful when you live and your strengths. When you use

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your gifts when you do something that is contributing to the

Christy Wright:

world, whether that's through volunteering, or through your

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job or your business, it is an unbelievable example to your

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children that is more powerful than anything you could teach

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them. So my argument is for for women or for men, is you're not

Christy Wright:

harming your children by working hard. It doesn't make you a bad

Christy Wright:

parent. In fact, I think it makes you a better parent. And

Christy Wright:

Meg Meeker has a fantastic quote, she says the most

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powerful way to teach a daughter how to enjoy life is to let her

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see her mother do the same. So what does that look like for you

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in terms of using your gifts and doing work or doing things that

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bring you joy. And like I said, I don't think it makes you a bad

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parent, it makes you a better parent. It doesn't make you

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selfish, it makes you smart. And you are going to raise children

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that have those qualities because you live them out as

Christy Wright:

well. You know, my mom, her story of the cake shop was the

Christy Wright:

story of struggle, I certainly didn't have a Pinterest perfect

Christy Wright:

childhood sleeping on flour and sugar bags. But that is the

Christy Wright:

story that made me you know, it's the struggle didn't hurt

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me. And the struggle is what made me.

Host:

When you actually go to start the new thing, what are

Host:

the obstacles that we should expect to hit?

Christy Wright:

Okay, I'll tell you for me in my research, but

Christy Wright:

also in my personal experiences, the number one thing that you

Christy Wright:

will experience that will hold you back is fear. The number one

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thing now when you're in the workplace, and maybe a different

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type of fear. And that voice of fear might be a little bit

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different. So for example, when you're doing your own business,

Christy Wright:

if you had a side business or small business that you want to

Christy Wright:

start to voice might say something like, Who are you to

Christy Wright:

do this, someone's doing it better. There's no room for you

Christy Wright:

in the marketplace. Now when you're in a work environment or

Christy Wright:

professional environment and you want to launch a new project or

Christy Wright:

you want to pitch an idea to your leadership team, then the

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voice might say something like everyone's gonna make fun of

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you. What are people gonna think? Who do you think you are

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to try to lead this someone else is already in that position.

Christy Wright:

That's, that's not in your job description. So the voice might

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say something different. I want to be clear there, depending on

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the situation that you're in the root of the problem is the same.

Christy Wright:

You're going to experience fear and fear is very normal. Anytime

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that you're doing something new, you're going to have fear creep

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up of and it will torment you with these terrifying

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possibilities of what's going to happen if you do it. You're

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gonna fail. People make fun of you, if you're gonna be

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embarrassed, you're gonna post something on Facebook and no

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one's gonna like it, you know, you're gonna be a fool. And so

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when this fear gets really loud, that's where most people get

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stuck because most people believe that fear is a sign

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you're doing something bad. It means it's a red flag. So you

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should turn back now if I was supposed to do this, it would be

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easy. I wouldn't be scared. But I would say the opposite is

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true. Fear isn't a sign you're doing something bad. I think

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it's a sign you doing. You're doing something bold and I think

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that is a good thing. Hang, and even very, very successful

Christy Wright:

people are scared. Many successful people that are well

Christy Wright:

known celebrities and athletes have suffered from the imposter

Christy Wright:

syndrome, which is the syndrome that says, Who are you to do

Christy Wright:

this, you don't deserve to be here, people like Maya Angelou,

Christy Wright:

Kate Winslet, Michael Jordan, you know, talk about this fear

Christy Wright:

of failure, this fear of not being good enough to do the

Christy Wright:

thing that they're doing. And so I just encourage people, the

Christy Wright:

antidote to fear is action. The best thing you can do when

Christy Wright:

you're scared is to take action is to step into that fear. I

Christy Wright:

tell people all the time, don't wait until you're not scared to

Christy Wright:

do the thing you want to do. Do it scared? Because that feeling

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may never come? You know, I've been scared plenty of times. But

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I still walk on the stage, even though I'm scared. So what is

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that that you want to do? Is it a project you want to launch? Is

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it a new initiative at work that you want to lead? You want to

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raise your hands? I think it's time for me to lead this thing.

Christy Wright:

Is it starting, you know, growing a team from the ground

Christy Wright:

up, maybe pitching a really big client at work? Maybe it's

Christy Wright:

starting a site or small business, whatever that thing

Christy Wright:

is, don't wait until you're not scared to do it, do it scared.

Host:

So when you come to actually starting a business,

Host:

there's all of these things that suck taxes, insurance, hiring

Host:

people, firing people, all of this stuff. You know, if that's

Host:

holding someone back, what would you say?

Christy Wright:

You know, it's interesting, because I think the

Christy Wright:

whole business side of things really intimidates a lot people,

Christy Wright:

a lot of people and keeps them from starting businesses, you

Christy Wright:

feel like before you've started a business, that that stuff, the

Christy Wright:

insurance, the taxes represents probably 90% of running a

Christy Wright:

business. But the reality is, it represents about 10%. Now,

Christy Wright:

granted, it's a very important 10%. But the majority of your

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time, the 90%, day to day, it's doing interviews, writing blogs,

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serving customers, making sales, it's doing the fun stuff, which

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is why you got into business. Now, certainly, you need to take

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care of the business side of things, you need to keep your

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records, you need to have insurance, you need to pay your

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taxes, those things are very, very important. But what I would

Christy Wright:

say for people that are intimidated by that is if you

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can just get help in those areas, you're not expected to be

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an expert and everything. But there are probably people around

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you on social media, in your church, in your community in

Christy Wright:

your neighborhood, that if you just simply put a word out,

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like, hey, you know, do you know anybody that can help me with

Christy Wright:

this. And that's true for anything that you're weak. You

Christy Wright:

know, I tell people again, and again, in business, but also in

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leadership, for your listeners that are working in a company in

Christy Wright:

a career, you are going to be the most successful in life.

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Regardless of what type of work you do, you will be the most

Christy Wright:

successful when you stay on your strengths. And so how that plays

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out is you're going to be the most successful, but you're also

Christy Wright:

going to have the most fun when you do what you're good at. So

Christy Wright:

for all of the areas that you're weak, especially in business,

Christy Wright:

just ask for help find people around you that can support you,

Christy Wright:

you know, my husband is incredible with details. So he

Christy Wright:

helps me with the organization of things and the follow through

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and covering all the bases things I wouldn't even think

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about because I'm a creative, I'm a big idea person. So

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surround yourself with people that are strong in areas that

Christy Wright:

you're weak, and then you can stay in your strengths. And

Christy Wright:

those people get to stay in their strengths as well.

Christy Wright:

Interesting. Because if you're can get so loud and terrify you

Christy Wright:

at these possibilities of what will happen and then you stay

Christy Wright:

stuck and you never do anything, then you continue to believe

Christy Wright:

that story that you're telling yourself like, Oh, I couldn't do

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because it was so big. It turns into this excuse that you

Christy Wright:

justify being stuck. But the truth is, and that's the reason

Christy Wright:

I say the antidote to fear is action. Because the best way to

Christy Wright:

make that fear Shut up is to do it then fear can't torment you

Christy Wright:

with these terrifying possibilities what will happen

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if you do it because you did it and you survived and it's the

Christy Wright:

best way to make fear, Stop taunting you is when you

Christy Wright:

actually just step into it and do the thing anyway.

Host:

So if somebody is out there right now, and they are

Host:

listening, and maybe they have some dream, and they have that

Host:

fear, what is the first action that you would tell them to

Host:

take?

Christy Wright:

I would say find out what the quickest win is for

Christy Wright:

you and your business and your idea so the lowest hanging fruit

Christy Wright:

so for example if you want to have a huge online community

Christy Wright:

you've got this big dream and you want to have a big blog and

Christy Wright:

all that stuff don't get overwhelmed by this big big

Christy Wright:

idea. Write one blog let's say you want to launch a huge

Christy Wright:

boutique storefront don't get overwhelmed by all of that just

Christy Wright:

sell one product make one sale write one blog do one speaking

Christy Wright:

event what is the thing for you that's the lowest hanging fruit

Christy Wright:

because if you take that one step I mean just one step that's

Christy Wright:

all you have to do one baby step that when will feel your

Christy Wright:

competence to take the second step which will feel your

Christy Wright:

competence to take the third step and then baby step after a

Christy Wright:

time months and years later you're living your dream and

Christy Wright:

you're at that final vision but the truth is it just happened by

Christy Wright:

taking that first step so whatever that is for you figure

Christy Wright:

that out your quickest when your lowest hanging fruit take that

Christy Wright:

step that will fuel your confidence to keep going.

Host:

Well my friend, so good to spend some time with you,

Host:

Christy Wright is who we're listening to, Business Boutique

Host:

is the name of the book. Christy. Thanks for all the work

Host:

that you do there and that all y'all do as a team.

Christy Wright:

Thank you for having me.