Today I'm going to call out some behaviors and I'm going to tell you what you should be doing instead so that you can take a more measured approach to adopting AI.
Speaker AG'.
Speaker ADay.
Speaker AMy name is Mike from Lone Wolf Unleashed, and it is yet another week where we're having to deal with these AI gurus pumping up their marketing engine on LinkedIn to basically tell lies and to suck people in to absolutely abhorrent business practices.
Speaker AThis week I saw a post on LinkedIn.
Speaker ACan't remember the guy's name.
Speaker AHe.
Speaker AHe tried to connect with me, which I declined immediately because I'm not interested in engaging with charlatans.
Speaker ABut basically what his post said was that he fired his entire operations team and he'd instead decided to use claudebot, which is an AI engine that basically has access to all your stuff.
Speaker AHe said that he didn't have staff anymore and he didn't have a VA anymore and he was just doing all of this stuff for himself.
Speaker AAnd to comment AI, if you wanted to see how he did it, every response, regardless of what the comment was on, his post said, please send me a connection request so I can send.
Speaker ANot wanting to engage with anything, I commented something like, I'm absolutely sick of this hyped up nonsense.
Speaker AThe response was, please send me a connection request so I can send.
Speaker AOh my God.
Speaker AI didn't even say the word that he'd asked in the post.
Speaker AAnd I really am getting sick of this because, you know, I'm afraid that there are going to be people out there who want to adopt AI and they're going to do it in unhealthy ways that frankly will destroy their business if they do it the wrong way.
Speaker AAnd I don't want that.
Speaker AI want to help people to build good businesses and I want to work with good people.
Speaker ASo I'm going to continue to call out this, quite frankly, this bs.
Speaker AAnd I suppose that there has always been bros in each trend.
Speaker AA number of years ago there was the Blockchain Bros, there's the Crypto bros, there's the Finance bros. Now, yes, unfortunately we have the AI Bros.
Speaker AIf you really do want to, quote, unquote, replace your operations team, I'm going to walk you through a few concepts here that you need to be thinking about.
Speaker AAnd spoiler alert, it's not going to involve firing every single one of your team.
Speaker AAnd if you're listening to this and you're the solo operator and you're the solo founder who's wanting to work through some of this stuff, yeah, hiring still is going to be a viable option in the future.
Speaker AAI is not going to replace every single piece of human capability like these AI bros think it's going to.
Speaker AAnd so I'm going to walk you through now how that's going to go and what to do instead.
Speaker ASo strap yourself in.
Speaker ASo number one, documentation here is key.
Speaker AHow do we replace systems, how do we replace people, how do we delegate, how do we, etc.
Speaker AEtc.
Speaker AEtc.
Speaker AIt doesn't really matter what the purpose is or what the improvement is.
Speaker ADocumentation is critical starting point for getting things right.
Speaker AWe can't teach other people, we can't teach machines, we can't automate, we can't AI, we can't do anything unless we know very, very specifically how things work from the very beginning.
Speaker ASo the first thing you need to do is very specifically know the task that you were wanting to delegate, automate, eliminate, and having a fundamental understanding about all the ins and outs of what that means.
Speaker ASo I've done heaps of content on this now.
Speaker AGuys, go back and have a look at the process, mapping, the procedure, documentation.
Speaker AAll of that stuff goes into the document phase.
Speaker AWe want to document, document, document.
Speaker AHow does this work?
Speaker AWhat is it?
Speaker AWhat systems am I using?
Speaker AWhat fields am I having to complete?
Speaker AWhat information do I put where?
Speaker AWhat decisions do I have to make?
Speaker AAll of these things need to be put into these documents.
Speaker AAutomating and handing over to AI is not something you can do in 20 minutes.
Speaker AYou can't replace entire end to end, you can't automate end to end in a matter of weeks.
Speaker AIt does not work that way.
Speaker AThe reason why it doesn't work that way is because documentation by far and away takes the longest thing to do.
Speaker ATake it from someone who's been doing consulting and business analysis for a long time now.
Speaker ARequirements gathering, elicitation of those requirements, documenting out those requirements is a very difficult thing to do.
Speaker AIt is very time consuming.
Speaker AWhether you have AI helping you or not, it is time consuming.
Speaker AAnd I want to set the expectation here that documenting out this stuff for the first time is going to be slow, it's going to be painful, and that is okay.
Speaker ASo once you have some documentation about how things work now you can sit down and figure out you can even use an AI tool of choice to try to figure this out.
Speaker AFeed it in there, go.
Speaker AWhat are the areas of improvement here?
Speaker AHow can I streamline how I do this?
Speaker AGet your templates together.
Speaker AThis is part of documentation, right?
Speaker AGet your templates together.
Speaker AHow do I do this.
Speaker AIs there a system that can help me do this faster?
Speaker AIs the AI able to produce the document with the content in it for each case, etc.
Speaker AEtc.
Speaker AThat's how you do it.
Speaker AYou do the little bits of the workflow at a time.
Speaker AIf you replace an entire workflow in one go, you are not going to be able to know where it breaks very easily.
Speaker ATesting should be done discreetly.
Speaker AAnd by that I mean if you know and you make just one tweak at a time and you improve one little thing at a time and you test it as you go, you'll know what's breaking along the way so you can make those adjustments.
Speaker AIf you do wholesale change to a process and things go wrong, you will not know where to look.
Speaker AYou won't.
Speaker ASo it is really important here that you manage those different types of improvements and things discreetly, one little iteration at a time.
Speaker ATrust me, it is going to save you so many headaches if you get this right, okay?
Speaker AIf you follow this process properly and you don't buy into the hype that's out there on these platforms, you can still achieve some of these outcomes just in a more healthy way.
Speaker AThe other thing that really pisses me off is that we're talking about replacing entire human teams here.
Speaker AI think that is just so fundamentally ethically wrong.
Speaker ATo think that just people's working capital is just expendable like that is disgusting.
Speaker AI am a fan of automation.
Speaker AI'm a fan of automation and I've talked about this on a previous episode.
Speaker AThe difference between machine work and human work.
Speaker AAnd I think what these bros are trying to do is they are trying to pass everything off as machine work as if suddenly everything is just, oh, no, that's machine work.
Speaker AAI can replace that.
Speaker AOh, AI is excellent.
Speaker AIt can do this, it can do that.
Speaker AIt can't do everything.
Speaker AIt doesn't have intuition.
Speaker AAll it has is inputs and outputs.
Speaker AThat's all it has.
Speaker AHumans have creativity that AI does not have.
Speaker AThey have the ability to connect with the things that matter.
Speaker AFundamentally what matters in business.
Speaker AWhat matters in business is connection.
Speaker AIt's human relationship.
Speaker AThink about the sales process.
Speaker AThe sales process is so fundamentally relationship driven, I am surprised that anyone is buying into the fact that they're trying to do these end to end voice agents to do selling.
Speaker AIt's absolutely nonsense.
Speaker AThere's many other words out there.
Speaker AI'm trying to keep it clean.
Speaker AIt's absolute nonsense.
Speaker AAnd as you try to manage customers and you're trying to manage clients, you can't automate that, you can automate some of the different communications or maybe you need to send an email or you need to update them or something like that.
Speaker ABut at the end of the day, people do business with people.
Speaker AThey do business with people and they do business with brands.
Speaker AAnd if a brand is gonna go after this and they're gonna try to automate end to end.
Speaker AOh, you know, we don't really let our customers talk to people anymore because, well, we want the profits.
Speaker AWhat's gonna happen is people are gonna get wind of that in their interactions and you know, actually I don't feel rewarded anymore for dealing with this.
Speaker AI'm just gonna go and take my business somewhere else.
Speaker AAnd that's another thing that these AR Bros are missing is they're missing the big picture, the long term vision.
Speaker AIf you're in business, you're playing a long game here.
Speaker ABusiness is a long game.
Speaker AIf you play the game right, the game never ends for you.
Speaker AA lot of people fail in business.
Speaker ABut if you play it right, there are companies out there that are hundreds of years old, they will outlast you.
Speaker AIt has the potential to create intergenerational wealth.
Speaker AIf you get onto and you try to sell these ridiculous short term hyped up solutions and you're simply just getting on the bandwagon because it, it generates engagement, then shame on you.
Speaker AHonestly, shame on you.
Speaker AI just think that there's so many better ways to do business.
Speaker AI do business with good people.
Speaker AI'm not really looking to replace those people.
Speaker AThe main value that I get out of business is the connection that I get to have with other people and being able to transform the way that they work and transform the way that their work can reward their lives.
Speaker AThat is so rewarding for me.
Speaker AAnd to have these guys out there go, oh well, I just help scale agencies with AI so they don't have to hire anyone and they can fire their entire teams is absolute ridiculous nonsense.
Speaker AWhat's the takeaway?
Speaker AThe takeaway is don't buy into this ridiculous hype about what AI can and can't do.
Speaker AIt's not going to replace every human being.
Speaker AThe market's already evolving.
Speaker AYes, there's a lot of unemployment out there at the moment.
Speaker AIt's not because of AI.
Speaker AThere is other economic factors that are going into this.
Speaker AThere's also studies out there that CEOs are starting to see that AI is not actually solving a lot of their productivity problems problems.
Speaker ASo maybe this is not a technology problem, maybe this is a people problem.
Speaker AAnd the only way that we can solve people problems is with people.
Speaker ASo have a think about that this week.
Speaker AIf you are on LinkedIn, please connect with me and you see these posts.
Speaker AI want you to tag me.
Speaker AI'm collecting an evidence box and I'm trying to not get it worked up about all this stuff, but it does work me up because there are a lot of people out there that are desperate for change and I am afraid that they're going to start looking in the wrong places for change and they're going to destroy their business and their reputation because they trusted an AI to do something that really it shouldn't have been trusted to do in the first place.
Speaker ASo thanks for joining me with this week.
Speaker AI've been a little bit more worked up this week.
Speaker AThank you for sticking around.
Speaker AI really appreciate your time.
Speaker AYou could have been doing many million things this today, but you decided to hang out with me for 10 minutes and have me rant about the AI bros, make sure that you go away, document well, think through how you're making decisions so you can make good decisions in what you're automating.
Speaker AAnd until next week.
Speaker AI'll see you then.