Time for me to check in with you.
Speaker:On a scale of one to 10, how frustrating is your Company Page growth?
Speaker:I'm gonna guess that you're at 10 out of a 10, like most people that I talk with.
Speaker:So in today's episode, I'm gonna share what you can do about it.
Speaker:G'Day
Speaker:everyone.
Speaker:It's Coach Michelle J Raymond, your trusted guide to building your
Speaker:brand and your business on LinkedIn.
Speaker:And we are back to talk about all things LinkedIn Company Pages.
Speaker:I guess that's what happens to me when I'm the Company Pages Queen.
Speaker:I'm involved in a lot of conversations and get asked a lot of questions
Speaker:from people that reach out and they are so frustrated, 11 outta 10,
Speaker:not even 10 outta 10 frustrated.
Speaker:And they're trying everything, doing their best, and it feels
Speaker:like they're getting nowhere.
Speaker:And so in today's episode, I wanna quickly go into what are the four
Speaker:areas that we can look at if this is a problem and you can relate.
Speaker:And also one of the solutions, you may not have thought about
Speaker:it, but may actually work for you.
Speaker:So stick around to the end because I'm gonna share something that
Speaker:will surprise a lot of you.
Speaker:But for some of you, it might be the answer that you've been searching for.
Speaker:Before we go into the four areas that I wanna take a look at, let's
Speaker:hear about the latest features from our podcast sponsors Metricool.
Speaker:Today's episode as we step through each of the four areas I want you
Speaker:to check out is sent with love.
Speaker:I don't want anyone on the other side of this podcast walking away with the
Speaker:feeling that they're not doing enough, that they're not trying hard enough.
Speaker:Or that in some way, shape or form that there's something wrong with them because
Speaker:they can't seem to get the Page to work.
Speaker:This is so common people.
Speaker:I want you to know that upfront.
Speaker:I would say being a Company Page admin on LinkedIn is one of the
Speaker:hardest things that anyone could do, and so don't feel deflated.
Speaker:Because we're going into each of these areas, and for you, you might be ticking
Speaker:off all four of them saying, yeah, no, actually that's a problem for us.
Speaker:That is not the point of this.
Speaker:I want to give you the places to look so that you can go back and take action
Speaker:and have an impact immediately and get your follower growth back on track,
Speaker:get your engagement back on track.
Speaker:The first place that I want you to look is do you have a Company Page strategy?
Speaker:Because with no strategy, you have no direction, and for some of you, you
Speaker:might be going, yeah, maybe we did one a while ago, or maybe you have a marketing
Speaker:strategy, but that hasn't filtered down specifically into what the strategy
Speaker:is for your LinkedIn Company Page.
Speaker:For some of you, you inherited a LinkedIn Company Page as the admin
Speaker:from somebody else in the team.
Speaker:Maybe you recently started at a business and you're trying
Speaker:to figure this stuff out.
Speaker:Most of the time when I'm working with clients, there's not a lot written
Speaker:down that anyone can refer to, which is the first issue that we mostly have.
Speaker:If things aren't written down and you are handing the page admin role across to
Speaker:somebody else, then it's no surprises that person is going to be left floundering and
Speaker:feeling like the water is just climbing up and up and up and they're drowning,
Speaker:and that is like a terrible feeling.
Speaker:That is exactly the feeling that I want people to avoid because of this episode.
Speaker:Strategy when we're looking at, in terms of the Company
Speaker:Page, go back and have a look.
Speaker:Have you done customer research?
Speaker:Has there been any effort put into that?
Speaker:Maybe it's as simple as you need to go and have a conversation with the sales team.
Speaker:Get to know what's going on for your customers, the language they
Speaker:use, the problems that you solve.
Speaker:What's important to them right now?
Speaker:What are the trends that they wanna know about?
Speaker:Maybe the global financial environment right now is impacting businesses
Speaker:out there, and your business can talk about it, but you need to have a really
Speaker:good understanding of your customers.
Speaker:Move on to the business plan because if your LinkedIn strategy isn't aligned
Speaker:to your business goals, then it's gonna feel like the business is going one way.
Speaker:You are going another, and the role of the Page and everything that we're doing
Speaker:there is really to help the business achieve its goals, whatever they may be.
Speaker:So if you haven't done that exercise, it's time to go back and make sure
Speaker:that you're both calibrated and heading in the same direction.
Speaker:Then we can move on to things like the content pillars, like what
Speaker:is your page gonna talk about?
Speaker:And this will involve knowing your positioning and messaging and all
Speaker:the other parts of branding that come into this, and making sure
Speaker:that that's really clear in how you're gonna show up on social.
Speaker:A lot of you might have done this exercise as a group in the past, or
Speaker:maybe you've never done it at all.
Speaker:I can tell you I know when this work hasn't been done because I can
Speaker:see that people are posting and the only goal that they have is to post
Speaker:three times, have it sound relatively professional and talk about something
Speaker:that's going on in the business.
Speaker:And it's completely ineffective and unfortunately, the only solution to
Speaker:this particular issue is if you have no strategy, you have to go back and put
Speaker:these pieces of the puzzle in place.
Speaker:I think this is where ChatGPT is going to be brilliant and a really
Speaker:good tool that you can help bounce ideas off, if you don't know how
Speaker:to do any of these steps, ask it.
Speaker:Ask it to give you some kind of program that you could follow,
Speaker:questions that you could ask.
Speaker:That is what I think is one of the most brilliant things around ChatGPT and tools
Speaker:like this, where they will help you do the research and if you have knowledge gaps,
Speaker:they can help you find those answers.
Speaker:So if you are missing any of the pieces of this puzzle, it's
Speaker:time to go back and do the work.
Speaker:Let's move on to part two, and this is something completely out of your control,
Speaker:and that is that LinkedIn changes so fast, it changes at a rate that it is so hard to
Speaker:keep up with everything that's going on.
Speaker:I'm a specialist on LinkedIn only.
Speaker:I'm a specialist on organic LinkedIn only.
Speaker:I'm a specialist on only using LinkedIn for growing your business.
Speaker:There is so many more facets to LinkedIn to understand, and so if you're a
Speaker:Marketing Manager or a Social Media Manager or someone responsible for
Speaker:the Company Page you quite often don't have the luxury that I have in being a
Speaker:specialist and more, you're a generalist.
Speaker:You have to wear many different hats during the day, and the
Speaker:Company Page is just one of them.
Speaker:I right now have read so many different reports, like the Metricool
Speaker:LinkedIn Study around what's working with Pages that was 40 pages long.
Speaker:I am about to read another one from Social Media Today, which is all
Speaker:about pages and LinkedIn in general.
Speaker:That's about the same length again, you got Richard van der Blom's report,
Speaker:that's gonna be what, 125 pages or something like that of insights.
Speaker:It's huge.
Speaker:It's a monster.
Speaker:And that takes them six months to put that information together.
Speaker:Now that's not even keeping up to date with all the changes that LinkedIn make
Speaker:to the platform, things come and go.
Speaker:They move around, features get taken away.
Speaker:Shout out to the employee advocacy that disappeared off LinkedIn.
Speaker:That was a bummer.
Speaker:And people are struggling to find ways around that.
Speaker:If you spend all of your time scrolling LinkedIn, then you are just going to
Speaker:lose more time than you gain by trying to keep up with all of these things.
Speaker:That's exactly why I'm here to help you.
Speaker:This podcast is one way.
Speaker:Did you know I've also got a YouTube channel.
Speaker:It's @MichelleJRaymond.
Speaker:There's so many how to videos over there, and I specialise in videos for
Speaker:Company Pages, so LinkedIn in general, but specialty in Company Pages.
Speaker:So if you're looking for info, it's most likely gonna be over there.
Speaker:Mostly along the lines of how to videos.
Speaker:And of course there's my brand new newsletter that's there to help you as
Speaker:well, to give you the insights first, and I will put the details in the show
Speaker:notes on how you can get access to that.
Speaker:These are the kinds of things that I'm trying to do to make
Speaker:sure you don't get sidetracked.
Speaker:Trying to chop and change your strategy based on what the LinkedIn
Speaker:algorithm may or may not be doing, or the features and functions.
Speaker:Strategy will never go outta style regardless of all of
Speaker:these other bits and pieces.
Speaker:But if you aren't up to date with current best practice, then you are going to fall
Speaker:behind and things that used to work like or maybe worked last year won't work now.
Speaker:Or they've become harder, or they're not generating the same amount of results.
Speaker:So it's really important that you take me up on one of those offers,
Speaker:the newsletter, the YouTube channel.
Speaker:You can obviously follow my content over on LinkedIn.
Speaker:I've got a couple of books to throw in there.
Speaker:Did you know I was the co-author of the world's first and only
Speaker:book dedicated to LinkedIn Company Pages called Business Gold?
Speaker:And we only put that out four or five years ago.
Speaker:That's how little information there is out there for Company Page Admins.
Speaker:So I do my best to help you.
Speaker:So stay up to date with any one of those or multiple channels.
Speaker:And if you've ever got a question like reach out, who knows?
Speaker:Might end up becoming a podcast episode in the future.
Speaker:If keeping up with all the changes on LinkedIn is a full-time job, then it's
Speaker:no surprises that the third thing that I find and the area that I want you to
Speaker:have a look at is the consistency or rather inconsistency of your content
Speaker:or just how much content are you putting out via your Company Page.
Speaker:I come across Page Admins and the first question that they always ask
Speaker:me is, how often should I be posting?
Speaker:Now I'm assuming that you're a small to medium sized business, not solopreneur.
Speaker:So I'm gonna park you for a moment, 'cause this doesn't really apply to you,
Speaker:but if you're a small to medium sized business or larger, of course, then I
Speaker:would expect that you're posting three times a week would be my magic number.
Speaker:That's not always possible because you are juggling things.
Speaker:I meet many Page Admins that this is just one part of their job, or
Speaker:they work part-time hours and it's really hard to keep up with everything
Speaker:that's expected within those hours.
Speaker:If ideally posting three times a week is where I would love you to be
Speaker:at, and that is every week, 52 weeks practically of the year, minus all
Speaker:the holidays and bits and pieces.
Speaker:But ultimately it's the consistency and that persistency over the
Speaker:long term that will generate the growth for your Company Page.
Speaker:Hot and cold.
Speaker:The classic one that I see all the time.
Speaker:I don't see any content on Company Pages for ages.
Speaker:Then what do you know?
Speaker:We've got a trade show coming up.
Speaker:We've spent all this money on the booth.
Speaker:We get our photos for the couple of days while the trade show's on at best,
Speaker:and then we disappear for a while.
Speaker:Or you've got some kind of online webinar you want signups for.
Speaker:You know, the part where people come back and just use LinkedIn when they've got
Speaker:something that they want from an audience.
Speaker:It's a bit of an afterthought.
Speaker:The problem is when you're inconsistent, your audience will find other
Speaker:places to get their information and solutions from, and you may
Speaker:actually miss out on opportunities just because you're not top of mind.
Speaker:Finding consistency and finding a way to get that done over the long
Speaker:term is going to take a few things.
Speaker:One of which I think is putting time aside and blocking it out in your
Speaker:actual calendar so it pops up so you can't get double booked, so people
Speaker:don't put meetings in over the top of the time that you had in your mind
Speaker:that you're gonna create the content.
Speaker:And this is such a simple thing, but also something that's really powerful 'cause
Speaker:it signals to other people, this is important work that I need to get done.
Speaker:If you are running out of time, then getting really good at repurposing
Speaker:is going to be your next skill that you're gonna become good at.
Speaker:And that could be repurposing long form to short form, whether that's articles down
Speaker:into posts, or it could be longer videos and webinars down into short form clips.
Speaker:It doesn't matter which way you do it, but you have to have some kind
Speaker:of system or structure around that.
Speaker:It could also be that you take posts that you created six months ago that
Speaker:are evergreen, that you could repost.
Speaker:Again, there's lots of ways that we can do this, but if you don't have
Speaker:systems in place and shout out to Metricool, they're the tool that we
Speaker:use to keep everything under control and in a place where we can find it.
Speaker:And that's something that, you know, I'm guilty.
Speaker:Lil is so much better at this than me.
Speaker:I'm still working on it for my own personal content.
Speaker:But for our Company Pages that we have with the B2B Growth Co Company Page, or
Speaker:we have a Company Page for this podcast called Social Media for B2B Growth over
Speaker:on LinkedIn where we share other tips.
Speaker:But ultimately having systems and processes is gold
Speaker:'cause it saves you time.
Speaker:So if you're finding yourself not being able to keep up or you don't have a place
Speaker:to store ideas, then sit down and spend some time and think what is gonna be the
Speaker:best way for you in the future to keep a track of this stuff so you can repurpose.
Speaker:I think number four is the one that has the biggest impact.
Speaker:The area that I would like you to have a look at.
Speaker:Is your team stretched too thin?
Speaker:Are you a team of one trying to do everything and on a fast
Speaker:track to burning yourself out?
Speaker:Maybe you're a small team of two and you're trying to keep up with the demands
Speaker:across every single platform, all kinds of formats, and it's just draining.
Speaker:Or maybe you're part of a much bigger marketing team, but ultimately your head
Speaker:count may have been reduced or budgets are being slashed, and now you've got fewer
Speaker:people to do the same amount of work.
Speaker:Regardless of the circumstances.
Speaker:Please take a moment and ask, is this actually physically possible
Speaker:for me to keep up with everything?
Speaker:I'm going to guess that the answer is actually no.
Speaker:And that's not a reflection on you not being good at your job, despite
Speaker:the fact that it may feel like this.
Speaker:I remember I read a stat when I was doing some research for a presentation
Speaker:at Social Media Marketing World like last year, and it said that content
Speaker:marketers were spending up to 34 hours per week creating content.
Speaker:I'm trying to understand where the other hours of the week are actually spent
Speaker:to have lunch breaks and go to meetings and all those other fun kinds of things
Speaker:that we have to get done during the day.
Speaker:If the answer is that you aren't able to keep up then after this break I'm
Speaker:gonna offer a solution that I think might actually resonate with you the most.
Speaker:I promised you a solution to all of the issues that we've
Speaker:discussed in this episode.
Speaker:And the good news for you is the solution is not another tip, it is not another
Speaker:tool, and the beauty of this option is it's only available on Company Pages and
Speaker:it is not available on personal profiles.
Speaker:And that is outsourcing.
Speaker:It is completely within the user agreement on LinkedIn that you can
Speaker:assign a third party to run your Company Page on LinkedIn for you.
Speaker:Companies like my own that we create content aligned with your business
Speaker:strategy, up to date with the current LinkedIn best practices, and really work
Speaker:with you to take away the workload that we've just realised that honestly you
Speaker:have no chance of ever keeping up with.
Speaker:Now it's not suitable for every business.
Speaker:If you are too small, it doesn't work.
Speaker:And for some of you, it might actually be that you have your own internal big
Speaker:marketing teams, and this isn't an option.
Speaker:I can tell you that I've worked with companies of all different sizes.
Speaker:I've come in and helped them on a short term basis when they've been
Speaker:looking for replacement staff.
Speaker:I have worked with companies where they have no marketing team.
Speaker:We were able to take on that responsibility for them and get
Speaker:their Company Page up and going.
Speaker:And the good part is it's not about losing control because that's what a
Speaker:lot of people think outsourcing is, but it really is a true partnership.
Speaker:And the companies that we work with always know that they can tick off consistency.
Speaker:They've got someone that can focus on getting the results and
Speaker:keeps them aligned and on track.
Speaker:And also, I bring my Company Pages expertise.
Speaker:And for many people that is such a huge sense of relief to have a partner that
Speaker:can work with them and take some of the ideas and bring them to life or find
Speaker:ideas when they can't come up with some.
Speaker:I only work with a handful of clients at any one time on Company Page management
Speaker:because I'm not just a social media manager that's creating posts for you.
Speaker:We're looking at this from the perspective of how will the page
Speaker:and everything we do on LinkedIn really generate business results.
Speaker:So the page might be one place, but we work together and figure out
Speaker:how can we get employees involved?
Speaker:Where else should we be using our time?
Speaker:What things can we tweak and improve as we get the analytics?
Speaker:And check them for you to see what's working and what's not.
Speaker:And the sense of relief for the clients that we do work with is probably one
Speaker:of my favorite things about my job.
Speaker:Watching a business that knows they should be on LinkedIn, and despite
Speaker:all of their best intentions, life is just really busy and it's something
Speaker:that they never quite got around to.
Speaker:But now we create a Page that's consistently thriving and
Speaker:generating business results.
Speaker:If you've been nodding your head going, oh my God, this would be amazing.
Speaker:I wish I could have this.
Speaker:The good news is I've got one spot and one spot only that's opened up for Company
Speaker:Page management services directly with me.
Speaker:I'm not palming you off to anybody else.
Speaker:It's you and I and we work together to really come up with a plan that is
Speaker:going to make sure that your Company Page is growing and you can focus on
Speaker:what matters in your business and to together we generate better results.
Speaker:If you are someone that's been listening and there's no budget to work directly
Speaker:with me, or it's not a service that you're looking to outsource, you
Speaker:could invest in training with me.
Speaker:Did you know that I actually do Company Page admin training
Speaker:specifically for Company Page Admins?
Speaker:No one else offers a training like that.
Speaker:Everybody else gives you training that's applicable to profiles and
Speaker:says, Hey, just marry it across.
Speaker:It'll be fine.
Speaker:They don't work like that.
Speaker:Pages and Profiles are completely different.
Speaker:For those of you who may not have those options available to you now, good news is
Speaker:you have four places that you can go and check and look for areas that you could
Speaker:improve with the resources that you have, and if anything changes in the future
Speaker:of course, you know where to find me.
Speaker:As we wrap up today's show, I hope that this has been helpful.
Speaker:I know that if you go and audit each of these four areas that we've discussed,
Speaker:that you will find improvements to help you grow your Page and make sure
Speaker:you take me up on some of those other resources that I've got out there.
Speaker:The YouTube channel @MichelleJRaymond.
Speaker:You can come and sign up to the newsletter.
Speaker:Details are in the show notes.
Speaker:That is how you can get even more great tips around growing your brand
Speaker:and your business on LinkedIn from me in between these podcast episodes.
Speaker:So until then, cheers.