EG America and Corso are partnering up to simplify store operations.
Speaker AAccording to a Corso press release, the partnership will see Corso's technology deployed throughout the company's more than 1500 retail and fuel locations.
Speaker ABy combining advanced technology with human centric workflows, Corso's tech consolidates siloed solutions like tasks, surveys, performance analytics and exception reporting into a comprehensive, action focused and more enhanced platform that drives store performance at every level.
Speaker AChris, we know Corso, we've been following them for a while, a long time.
Speaker ABut what strikes you the most about this particular partnership between Corso and EG America?
Speaker BOh, yeah, wow.
Speaker BWell, as loyal Omnitok fans will know, particularly our loyalist fans will know that we, I particularly, and we both have been a big fan of Corso's tech for a long time.
Speaker BIt's the biggest reason we've worked with them, I think consistently for going on five or six years now too.
Speaker BAnd it's been a long time.
Speaker BAnd the reason this story is particularly big is that they are taking their tech to convenience stores, 1500 convenience stores, I might add, as you, as you mentioned.
Speaker BSo, I mean, if you think staffing, training and oversight are difficult in retail, it's even worse in convenience stores.
Speaker BSo that's.
Speaker BBut that's probably why EG is finding value in that.
Speaker AYeah.
Speaker BAnd, and the reason that this is important is, and Oliver Wright called this out in our interview with him from Accenture at FMI last week.
Speaker BUm, this whole idea of the next best action.
Speaker BYou know, go back and listen to that, that interview too, folks, because it was really, really top notch.
Speaker BBut he's basically saying like, the great thing about AI is it it takes us out of this world where.
Speaker BAnd having been a store manager and a district manager in retail, this is how it worked.
Speaker BLike you just had tasks you had to tick off your list every day because that's the only thing we could monitor.
Speaker BBut now AI is getting to the point where it can actually recommend the next best action you can take, given the time that you have in the store and the hours that you have available to you as an employee.
Speaker BNow, Corso calls that next best action a mission.
Speaker BBut that's the idea here.
Speaker BIt's, it's.
Speaker BAI is unlocking a smarter deployment of our workforce by telling them what it is that they should do versus expecting them to do the same tasks every single day.
Speaker BThis is where the industry is going by way of AI.
Speaker BAnd, and honestly, the other point is I think Corso feels like they are miles ahead on their own mission of simplifying the lives of store employees because they have been thinking about this for the past six, seven, eight years.
Speaker ARight?
Speaker AYeah, no, I think that's absolutely right.
Speaker AI mean, I also feel like, Chris, we've been hearing so much recently, like at the conferences we've been at this year about the agentic AI component of this.
Speaker AAnd so what I think we haven't even seen kind of unfold yet here is.
Speaker ABut what I think, you know, eg.
Speaker ATractor Supply, Dollar General, some of the other brands across all, you know, verticals in retail are looking at is that you also, you also have another component that's going to take place here.
Speaker AI think when you think about the main brain, the smart store, and you think about like what can be done on top of this and it's not just what tasks, the next best actions or tasks the human workforce can take, but also AI can take into this too.
Speaker ALike I'm wondering, especially when you think about, you know, one of the retailers that has ESLs or something, like once the, the person has done like the restocking of shelves or restocking of a display or end cap, now can you start to have those tasks line up in the Corso platform of okay, now that, now that we have a full end cap, do we change pricing on this end cap automatically?
Speaker AAnd is that something that AI can be triggered to do as the next best action?
Speaker AAnd then what does that mean for continuing the operational flow of, of a store?
Speaker AAnd I think that's where we're even going further with this that we haven't even seen unfold yet because it's still, the technology is still building.
Speaker AThey're starting, still starting to get some of these things deployed.
Speaker AStores are getting smarter overall as an operating system.
Speaker AAnd that's the thing I think here that is going to be really cool to see and I expect that we're going to see many more retailers kind of take on this type of task management technology to do that.
Speaker BYeah, it's cool.
Speaker BThe way I frame up what you said is we're kind of at the intersection between the now and next of AI impacting stores.
Speaker BYours.
Speaker BAnd what you're talking about is kind of the future of.
Speaker AYeah.
Speaker BOf where it goes next.
Speaker BAnd, and the other reason it's important is like, you know, like, like we learned last week as well is like you, you just don't have the employees, particularly in grocery and convenience stores, you just don't, you just don't have the employees.
Speaker BSo you have to help them work smarter.
Speaker BTo get through what needs to get done during the course of a day to serve your guests or your customers the way you want to.
Speaker BI don't know why I keep saying guests, but, but, but, yeah, that's coming back.
Speaker BYou're right.
Speaker BOh, the target coming out of me.
Speaker BCan't get out.
Speaker BThe.
Speaker BCan't get out.
Speaker BCan't stop bleeding red.
Speaker BBut that's the idea here, right, Anne?
Speaker BI mean, that's the whole idea behind technology like this.