Welcome to Close it now, the podcast that's revolutionizing the H Vac and home improvement trades industries.
Speaker AGet ready to dive deep into the world of heating, ventilation and air conditioning.
Speaker AWe're turning up the heat on industry standards and cooling down misconceptions.
Speaker AAnd we're not just talking about fixing vents and adjusting thermostats.
Speaker AIt's about the transformative movement that's reshaping the very foundation of H Vac and home improvement.
Speaker AWe're the driving force, inspiring top performers who crave excellence not only in their professional endeavors, but also in fitness, nutrition, relationships, and personal growth, proving that we can indeed have it all.
Speaker AThis is Close it now, where excellence meets excitement.
Speaker ALet's get to work now, your host, Sam Wakefield.
Speaker BOkay, so here's the deal.
Speaker BMost salespeople will never reach their full potential.
Speaker BNot because they don't work hard, but because they follow the wrong rules.
Speaker BSo that's what we're going to talk about today in this episode.
Speaker BFirst of all, I am here to tell you old school sales is dead.
Speaker BTraditional closing tactics, they're outdated, right?
Speaker BWe know this, people.
Speaker BIn the last five years or so, people have changed the way they buy.
Speaker BThe general population had a complete shift.
Speaker BAnd so buyers are smarter, resistance is higher.
Speaker BPeople are shopping around all of the things.
Speaker BThe future is influence, not pressure.
Speaker BThe best closers don't sell.
Speaker BThey guide buyers into certainty.
Speaker BYou hear us talk about that all the time on this show.
Speaker BWho has the most certainty in the process?
Speaker BWho's the confidence?
Speaker BIs their confidence high enough to trust you with the project?
Speaker BSo here's why.
Speaker BClose it now is a movement, not just training.
Speaker BThis is about redefining the profession.
Speaker BRedefining the profession of sales.
Speaker BRedefining the profession of sales in home services.
Speaker BWe're about raising the standard and rewiring sales psychology for the modern world.
Speaker BThis is what we're all about.
Speaker BSo before we get into this episode, we've got a couple stops to make along the way.
Speaker BThen we're going to get into the 10 rules of the Close it now code.
Speaker BSo we're going to go through those 10 rules of the Close it now code.
Speaker BSo that's today's episode.
Speaker BBefore we get into it, I am stoked to have all of you listening.
Speaker BThank you so much for stopping by San Diego and we're going to get into some great stuff today.
Speaker BFirst thing I want to to discuss and make the announcement again is a couple things going on.
Speaker BFirst is, of course, the boot camp.
Speaker BRelentless.
Speaker BThe ultimate sales transformation.
Speaker BBoston, Massachusetts.
Speaker BBoston, Massachusetts.
Speaker BIn May 6, 7 and 8.
Speaker BSo Boston, Massachusetts, May 6, 7th and 8th.
Speaker BRelentless.
Speaker BThe ultimate sales transformation.
Speaker BEverything we're talking about today is going to be there.
Speaker BThat's what we do is innovate.
Speaker BWe are changing the game in sales.
Speaker BIt is not your classic Excel techniques.
Speaker BI can guarantee you this event will be nothing like you've ever experienced or been to in the trades before, in home services anywhere, guaranteed.
Speaker BSome of the things that are going on, we've got some killer speakers.
Speaker BWe've got Doug Wyatt from Synergy Learning Systems.
Speaker BHe is going to be there.
Speaker BI've got so I was on the phone with him yesterday.
Speaker BWe've got some crazy cool stuff to cover.
Speaker BIn fact, if you didn't hear it, go back and listen to the episode that it's a two parter, actually we recorded for so long I had to split it into two parts.
Speaker BBut go back and listen to the episode that I did with Doug Wyatt and if that doesn't light your fire, your wood's wet.
Speaker BAs pastors years and years ago at the revival churches I used to go to used to say, if they don't light your fire, your wood's wet.
Speaker BSo Doug Wyatt, check that those episodes out.
Speaker BWe're going to record another episode to promote this event.
Speaker BSo we're going to talk a little bit about what he's going to be covering at the event.
Speaker BSo be on the lookout for that episode.
Speaker BAlso, I've got another gentleman, Tim Roberts.
Speaker BWe just recorded his episode a couple days ago.
Speaker BIt's going to be dropping this, I think this coming Friday.
Speaker BThis is the.
Speaker BLet's see.
Speaker BSo this is March 18, the day of recording today.
Speaker BSo that would be what, March 21, 2025.
Speaker BHis company is actually called Scale it now may sound familiar.
Speaker BHe actually modeled it a bit after Close it now because we work together so synergistically that it just makes sense to have some similar branding.
Speaker BSo he's going to be there.
Speaker BHe is the expert in figuring out system constraints.
Speaker BWhere are you losing money and don't even realize it.
Speaker BSo we're going to talk about that.
Speaker BOf course, Scott Sylvan Bell, he is going to be one of the speakers.
Speaker BIt is going to be off the charts awesome.
Speaker BIf you don't know who that is.
Speaker BHe is basically coming out of retirement of the H Vac and he's not an older gentleman, but he's moved on to other things.
Speaker BHe's one of four people on the planet who are licensed to train Jay Abraham's content.
Speaker BSo one of four people on the planet.
Speaker BThat is his main gig.
Speaker BNow, if you don't know who he is, he was, his uncles were the Bell brothers of Bell Brothers Heating, Cooling and Plumbing that sold years ago.
Speaker BEnormous, very famous company.
Speaker BHe was the nephew.
Speaker BHe was in charge of sales training and training all of their technicians, all of their salespeople day in and day out for 15 years.
Speaker BSo he has some massive content.
Speaker BReally incredible.
Speaker BAnd I'm happy to be able to say I call him friend now.
Speaker BAnd he hasn't trained and done anything in H Vac for a good while.
Speaker BWe've built a relationship.
Speaker BHe's coming out of that retirement to speak at this event as well.
Speaker BSo he's number three.
Speaker BWe've got Jonathan Neaves on the list.
Speaker BHe owns Green Energy Mechanical up in Boston.
Speaker BUm, one of the most incredible things about him is his mindset work.
Speaker BHe talks when we talk about preparing for event, preparing for appointments.
Speaker BHe's one of the best I've ever seen at that.
Speaker BUm, if he, he's the owner, but if he was in the field, his average ticket is, you know, 30k or better all the time.
Speaker BHe doesn't do sales that are, you know, low dollar sales because he shows up for the people and shows up to serve and, and they choose him.
Speaker BI mean, I've literally heard of stories of one of his projects was like $175,000.
Speaker BHe was like $75,000 higher than the nearest competition.
Speaker BIt was absolutely insane.
Speaker BI think his biggest residential sell to date is somewhere in the neighborhood of $250,000 for one residential sale.
Speaker BSo he is going to be speaking at the event.
Speaker BWe've got, let's see, Doug C.
Speaker BBrown is going to be speaking at the event.
Speaker BHe is absolutely total beast.
Speaker BHis history goes back a long ways.
Speaker BHe is now founder of a company called Vibitno, which is one of the best CRMs that I know of that I found.
Speaker BThe other part of his history, of course, he is the follow up monster.
Speaker BHe's worked with everybody from NASCAR to Jason's Deli, you name it.
Speaker BLiterally thousands of companies.
Speaker BHe's grown and exited over 30 companies himself.
Speaker BAnd he was Tony Robbins director of sales and development for seven years for one of Tony Robbins companies.
Speaker BSo incredible person, you're gonna want to hear him speak.
Speaker BAnd then of course my man Christian Moore is going to be speaking at the event as well.
Speaker BHe does the very best that I've ever met.
Speaker BHe is the very best at gathering home handwritten, handwritten homeowner letters, a recommendation and referral and testimony Letters you, you send him out to three, he sells three deals.
Speaker BHe's going to get full page letters handwritten from two of them, guaranteed, hands down every day of the week.
Speaker BSo he's going to be sharing that.
Speaker BIn fact, we're going to do upcoming, we're going to do a podcast and a webinar a bit on that process.
Speaker BAnd then of course, he is basically at this point what you would call my protege.
Speaker BSo he is going to be helping me run some of the event.
Speaker BHe's going to be helping with a lot of the, the breakout sessions and the role playing that we're doing as well.
Speaker BSo.
Speaker BAnd of course, yours truly, Sam Wakefield.
Speaker BClose it now.
Speaker BI'm going to be doing the lion's share of the training.
Speaker BYes, I will be taking you through the Close it now process, start to finish.
Speaker BWe're going to be covering psychology.
Speaker BWe're going to be going deep on brain science.
Speaker BNot in the part in a way that's not understandable in a.
Speaker BIf you've listened to this podcast, you know, I break it down pretty easy.
Speaker ASo.
Speaker BBut we're going to do it in a way where you'll be able to get some immediate value and be able to implement it immediately.
Speaker BAnd not only implement it immediately, this is going to be a crazy amount of role play at this session at this bootcamp.
Speaker BSo got some crazy cool stuff planned.
Speaker BLike I said, I can guarantee that it won't be like anything you've ever been to.
Speaker BIf you are ready to make this year your year, make this your breakout year, you're tired of getting stuck at that same place.
Speaker BIf your income year after year is within 10% of where it was the previous year, you have plateaued.
Speaker BI don't care where you are.
Speaker BIf you're a million dollar a year person, if you're a $5 million a year person, or anywhere in between, above that, below that, it does not matter.
Speaker BWhat I'm saying is there's opportunity for growth here.
Speaker BSo make sure to get your ticket@closeitnowbootcamp.com that's closeitnowbootcamp.com and that will take you straight to the page.
Speaker BAnd for everybody listening, if you're with a company and you want to bring multiple people, I've got a Buy four get one free special going on.
Speaker BSo message me directly.
Speaker BWe can get you hooked up with that.
Speaker BEmail me sam close it now.net or go to the website sam closeitnow.net and click on the Contact us or book a session tab and fill that out Let me know that you're wanting to talk about some group tickets and we can absolutely make something work for you.
Speaker BSo close it now boot camp.com to buy tickets at one at a time.
Speaker BIf you have a group that you want to bring of five or more then.
Speaker BOr four or more, I guess.
Speaker BSo tickets are buy four, get one free.
Speaker BIf you want to bring a group, message me, let me know.
Speaker BWe will work something out for you.
Speaker BSo that is the boot camp announcement which I am so excited.
Speaker BAnd yes, we do have a venue now.
Speaker BSo we have an an address.
Speaker BI will be getting that out.
Speaker BIt's going to be all over the Internet.
Speaker BMake sure you join the close it now group.
Speaker BI'm going to send an email blast about it.
Speaker BAll of the things.
Speaker BYes, we have an address.
Speaker BYes, you can start booking your flights and your hotels near this address.
Speaker BIt is going to be awesome.
Speaker BIt's a really, really, really cool venue.
Speaker BWe're gonna be doing some really fun stuff with it.
Speaker BSo that is the announcement.
Speaker BThe next is if you've ever gotten value from this podcast, I would absolutely love for you to go leave me a review.
Speaker BYour company lives and dies by reviews.
Speaker BMine thrives with reviews as well.
Speaker BSo go to Google, just search in Google.
Speaker BJust search close it now.
Speaker BI will come right up.
Speaker BLeave me a five star review there and Apple podcast five star review there.
Speaker BIf I read your review on an episode and you hear it, message me and you will get a one hour free coaching session.
Speaker BThe value for that, people normally pay me a thousand bucks for an one hour session.
Speaker BActually that is your gift for leaving me a five star review.
Speaker BIf you hear it and message me.
Speaker BSo that is my gauntlet.
Speaker BI throw down the gauntlet and I expect you to pick up the challenge.
Speaker BI was just me and my family went to the Renaissance Fair here near Austin, Texas this last weekend.
Speaker BAnd so I'm still kind of in those vibes.
Speaker BIf you saw me out there, if you saw my Facebook, if you're curious, I did post a picture on my Facebook.
Speaker BYes, my family loves cosplay and yes, we did all dress up.
Speaker BSo if you want to see a picture of me in my what I was wearing as cosplay, go to my Facebook page and take a look because it was a lot of fun.
Speaker BSo let's get into this, this episode.
Speaker BCause there, man, there's some good stuff here.
Speaker BSo we're talking about the future.
Speaker BWe're talking about, you know, really.
Speaker BThe sales industry is broken, y'all.
Speaker BThe sales industry has got some major problems Too many people are living in the past.
Speaker BThe future is influence.
Speaker BIt's not pressure, and it's what, you know, where we started, we're redefining the profession of cells.
Speaker BWe're raising the standard, we're rewiring cell psychology for the modern world.
Speaker BAnd that's truly what's going on.
Speaker BThere's some things that I'm working on that I cannot tell you about yet, but when you hear about it, it is going to blow your mind.
Speaker BIf you think we're done innovating, you're wrong.
Speaker BSo.
Speaker BBut getting back to the content today, super excited about this.
Speaker BToday we're Talking about the 10 rules of the close it now code.
Speaker BSo we'll do this.
Speaker BHow do we do this?
Speaker BWhen we'll go one, number one, rule number one.
Speaker BLet's go one through 10.
Speaker BNumber one is work to become someone worth buying from.
Speaker BThat is the main theme of everything that we do.
Speaker BSo when we're working to become someone worth buying from, here's the.
Speaker BHere's the deal.
Speaker BOne it.
Speaker BThere's two parts to this one.
Speaker BIt's not just your sales skills.
Speaker BIt's all of the other elements of your life that make up a salesperson.
Speaker BYour sales is not the performance of an hour or an hour and a half.
Speaker BIt's not the performance of 45 minutes.
Speaker BIt's the overflow of your life.
Speaker BThe overflow of your life.
Speaker BAnd when you have all of your life in alignment with your core values, you've established clear core values, you know what they are, and you live your life in alignment with those core values.
Speaker BIn these five other areas, outside of sales skills, the sales skills are important, but they will come along.
Speaker BPeople want to buy from people they know like and trust and.
Speaker BAnd people that are worth buying from.
Speaker BSo as you're working to become someone worth buying from, you have to analyze these other elements of your life, which are, of course, your personal growth.
Speaker BZig Ziglar used to say that personal growth is like a shower.
Speaker BYou can't do it once a week and expect it to last all week.
Speaker BYou have to do it every single day.
Speaker BSo personal growth is one.
Speaker BYour spiritual life is one in this area.
Speaker BThis is not about a specific religion or anything like that.
Speaker BIt's about you aligning with your core values in a way that you know that you're living in integrity and doing the things you know you should be doing for your own spiritual practice.
Speaker BSo we've got personal growth, we've got spiritual practice, we've got relationships.
Speaker BWhat are your relationships what are your, what's your relationship like at home?
Speaker BIf you listen to the Roots and Wings series you heard us talk about, you know, are you a businessman with a family or are you a family man with a business?
Speaker BWhich is more important, which comes first?
Speaker BIf you say your family first but you look at your bookshelf and you've got 200 business books and sales books and you have no family values books and no books on how to parent and how to be a better listener and those types of things.
Speaker BAnd you look at your calendar and family events are not on there first.
Speaker BAnd you look at your checkbook, your checkbook.
Speaker BLook at your banking statement and it's business stuff first.
Speaker BYou're lying to yourself.
Speaker BSo what are your relationships like?
Speaker BAre you the type of person that says, well this is just the way I am, they have to learn how to communicate with me as small minded?
Speaker BOr are you the person that says, you know what, I can learn better communication skills.
Speaker BI can learn ways to not be that toxic narcissist.
Speaker BThat way I can show up for people in my power and my presence and make an impact in the world the way that I want to positively affect the world.
Speaker BOur communication, right, our relationships, the other two go, go hand in hand.
Speaker BThey are nutrition and fitness.
Speaker BYour nutrition and fitness.
Speaker BAre you doing things in accordance to what you know you should be doing?
Speaker BIf you're overweight and not fit, not healthy, you cannot be a top performer like that.
Speaker BYou'll just run it, you'll just flat for no other reason, you'll just flat run out of gas by the end of the day.
Speaker BYou know, we get into busy seasons of the winter or the summer and you don't have enough fuel in the fuel tank to push through and to with integrity towards the end of your day.
Speaker BThat's just one reason.
Speaker BThere's a million other reasons.
Speaker BYou know, when we keep these micro agreements with ourself that I'm going to get in the gym, I'm going to do this, I'm going to lose weight and we do it, we're building integrity with ourself and so our own confidence goes up.
Speaker BIt's absolutely tangible when someone has the self discipline, self dedication to consistently stick with a plan.
Speaker BAnd that's why, you know, things like 75 hard are so popular and why they get such crazy results.
Speaker BIt's called 75 hard for a reason.
Speaker BIf it was easy, everybody would do it, but it's not.
Speaker BAnd only a handful of the people who are willing to make the conscious choice to Be intentional about their life.
Speaker BAre the ones that that plan or any other plan but the one you're consistent.
Speaker BWhen you have consistent, persistent, disciplined action across time, you see incredible results.
Speaker BSo that's why this is so important.
Speaker BSo you get those five areas in alignment with you, what you know you should be doing.
Speaker BSkills, sales skills will come along, but that is why that's how we're working to become someone worth buying from.
Speaker BWe're working on those skills, other five areas of our lives at the same time that we're improving our sales skills, improving our communication.
Speaker BSo that is rule number one.
Speaker BTake a breath.
Speaker BLet's go to rule number two.
Speaker BSuccess happens at the speed of implementation.
Speaker BThis is code number two.
Speaker BForeclose it now.
Speaker BTop closers don't just learn, they execute.
Speaker BBut they don't just execute, they execute fast.
Speaker BYou learn and execute fast.
Speaker BThe best way to learn is to start executing immediately.
Speaker BSo action is greater than information.
Speaker BThe faster you apply, the faster you win.
Speaker BMost people wait too long.
Speaker BIf you wait until you have it perfect, you'll never do it.
Speaker BMost people wait too long.
Speaker BThat's why they lose.
Speaker BSo that is rule number two.
Speaker BRule number three.
Speaker BCells isn't talking, it's listening.
Speaker BCells isn't talking, it's listening.
Speaker BI heard this.
Speaker BOf course we've heard this expression.
Speaker BWe were given two ears and one mouth.
Speaker BWe should use them in that proportion.
Speaker BThat is very, very true.
Speaker BIt's insanely true.
Speaker BIn fact, the numbers that came back from Rilla when they started sorting this Top performers talk about 42 to 43% of a sales appointment.
Speaker BBottom performers talk, talk about 62%.
Speaker BSo where's the disconnect?
Speaker BWe need to be asking better questions and listening more.
Speaker BThe best closers ask the best questions.
Speaker BThey don't just pitch, they ask better questions.
Speaker BBecause people buy when they feel understood, not when they understand you.
Speaker BThere's a big distinction here.
Speaker BPeople buy when they feel understood, not when they understand you.
Speaker BYou have to.
Speaker BSo you have to check your ego at the door.
Speaker BIt's not about you, it's about them.
Speaker BSo when they feel understood, they will buy from you, not when they understand you.
Speaker BSo here's the thing.
Speaker BIf you're struggling with objections, you're probably talking too much.
Speaker BThat's more than likely one of the One of the symptoms or one of the things that are causing this problem.
Speaker BSo listen more, ask better questions.
Speaker BYou'll be able to handle your objections easier.
Speaker BRule number four, the best persuaders don't convince.
Speaker BThey create certainty.
Speaker BThey don't convince they create certainty.
Speaker BSo the best persuaders create certainty.
Speaker BConvincing equals resistance.
Speaker BCertainty equals action.
Speaker BSo when a homeowner feels 100% certain, when they have confidence, they buy.
Speaker BNo pressure needed.
Speaker BRight.
Speaker BIt has everything in sales has to do with what two things, trust and certainty.
Speaker BThey trust that they're going to be taken care of, not that you're going to do the right thing.
Speaker BThey trust that they're going to be taken care of if it's you, if it's the company, whatever.
Speaker BThey trust they're going to be taken care of and they have the certainty to know that the solution, that their future life is going to look different than it does right now.
Speaker BRight.
Speaker BSo when they have certainty, they'll take action.
Speaker BNo pressure needed.
Speaker BThe close it now system, of course, is about leading buyers to certainty, not begging for a decision.
Speaker BThat's one thing.
Speaker BEverybody that coaches with me, you know, yes.
Speaker BIs a lot of the process.
Speaker BWe've got the permission stack.
Speaker BIs it permission based?
Speaker B100% is our mints, our mentality and our philosophy.
Speaker BOnce we get in the home of certainty and confidence.
Speaker BAnd you are 100% buying from me today?
Speaker BYes, it is.
Speaker BAbsolutely.
Speaker BBut we do it nicely, of course.
Speaker BCome to the event and I'll show you exactly how to do it.
Speaker BSo rule number five, influence is the highest paid skill on earth.
Speaker BInfluence is the highest paid skill on earth.
Speaker BIf you master influence, you will never struggle to make money in your life.
Speaker BSales, leadership, relationships, everything is about persuasion.
Speaker BSo one of the critical things in the close it now process, the next evolution of where we're going is influence mastery.
Speaker BWe're going to be working on influence at the level that you have never seen before.
Speaker BSo rule number five, influence is the highest paid skill on earth.
Speaker BRule number six, decisions are emotional first, logic second.
Speaker BEmotional first, logical second.
Speaker BSo when you're selling a product, when you're selling a service, it doesn't matter.
Speaker BThis is for every single person out there.
Speaker BYou're not just selling the thing, you're not selling the service, you're not selling the thing, you're selling a future.
Speaker BThis is important.
Speaker BPeople justify logically, but they buy emotionally.
Speaker BIn fact, the process is they buy with emotion, they justify it with logic, and then they justify that logical decision with another emotion.
Speaker BAnd that's the missing piece.
Speaker BMost people don't have.
Speaker BThe first emotion is because there's two reasons people take action.
Speaker BTo move away from pain and to move towards pleasure.
Speaker BThe problem is it's weighted about 70, 30 toward the pain side.
Speaker BMore people, dramatically more will take Action to move away from pain than they will to gain pleasure, to gain increase or positivity towards something.
Speaker BSo when you start to think, when you realize this and we start to think of these things, we start to stitch them together.
Speaker BAnd now we've got a complete picture of why people take action.
Speaker BAnd the best action and the most complete action, the ones where they don't cancel and they don't have buyer's remorse, have both involved in the conversation.
Speaker BSo the start of the call, the start of your appointment, start of your sales conversation, it's all about finding out what pain they're wanting to move away from.
Speaker BThat's looking back into the past.
Speaker BThen the check in point is the logic, which is, hey, I took my measurements, I found the problem, I found what's caught, not even the problem, I found what's causing your problem or I did the evaluation or whatever it is, whatever it is you do.
Speaker BIf you're H vac, your plumbing, electrical, garage doors, it doesn't matter.
Speaker BWhen you're doing the measurements and measuring the thing and calculating whatever it is for the thing that you do, that's your check in point.
Speaker BThat's the middle, that's the current, the real time of the now.
Speaker BSo we're moving away from the pain, which is history, what's happened in the past.
Speaker BWe're moving away from pain.
Speaker BThat's the emotion logic is, I found this, it's causing your problem.
Speaker BCan you see how if we fix this thing, it's going to solve your problem and you won't have to deal with it anymore.
Speaker BBut here's where most people, that's where most people stop to complete the picture.
Speaker BNow we have to justify that with another emotion, which is the future.
Speaker BThe future emotion is painting the picture forward of how is their life going to change from the moment that your project is completed.
Speaker BThat is the emotion that pulls them forward.
Speaker BThat's going to justify that logical decision and make it all worth it.
Speaker BIf you do that, you're not going to, you're going to get rid of your cancels, you're going to get rid of your buyer's remorse, you're going to get rid of those calls, you know, two, three hours later, where you have to talk them off the ledge of wanting to cancel, wanting to get other quotes because now they have a clear picture of where their life is headed and how much it's going to improve.
Speaker BAnd so that's why we say people make decisions based on emotion, justify with logic and then justify that logic with another emotion.
Speaker BSo Learn to connect at the right level.
Speaker BRight?
Speaker BWe're selling a future.
Speaker BWhy most salespeople waste time, you know, is they sell features instead of selling the feeling of certainty.
Speaker BStop selling the features and sell the feeling of certainty of the future.
Speaker BSo that's rule number six.
Speaker BRule number seven, trust.
Speaker BIt's all about trust.
Speaker BRule number seven, here's.
Speaker BThis is, this is crucial.
Speaker BYou have to understand this.
Speaker BTrust is built before your pitch begins.
Speaker BIf you wait until the presentation to build trust, you're already lost.
Speaker BAbsolutely do not.
Speaker BSo pre frame, body language, authority.
Speaker BAll of this happens before the close.
Speaker BIn fact, all of this happens at the beginning.
Speaker BThat's why if you've ever trained with me or coach with me, we spent a lot of time on the process because the process is what closes the objection doors.
Speaker BIt's not handling quote, unquote objections at the end.
Speaker BIt's actually we handle our objections in the process.
Speaker BThen at the end, all we have to do is remind them something they already agreed to.
Speaker BAnd it's really incredible how it works.
Speaker BSo the best closers start selling before they ever pitch.
Speaker BNow, of course, I'm using pitch as a very general term before you present whatever it is you're presenting before you pitch, because this is, this truly, this sells.
Speaker BWe're not going to hide behind the fact that we're presenting that we're pitching something, right?
Speaker BWe've got a door pitch, we've got our intro pitch.
Speaker BAnother in sales, commonly if you instead of script, it's a pitch, right?
Speaker BLet's call it for what it is for a change.
Speaker BWe don't have to hide behind the fact.
Speaker BI'm not a salesperson, I'm a comfort advisor.
Speaker BI'm a project manager.
Speaker BYes, I love project managers.
Speaker BThat's the most.
Speaker BThe title that makes the most sense.
Speaker BBut at the end of the day, y'all, we're selling stuff.
Speaker BNothing happens until something gets sold.
Speaker BSo if you're a professional, your responsibility is to move the conversation forward to a desired result.
Speaker BThat is what a professional does.
Speaker BWe don't take excuses.
Speaker BWe take results as our proof.
Speaker BSo that is number seven.
Speaker BNumber eight, control the conversation, control the close.
Speaker BIf you can control the conversation like what I was just saying, if you control the conversation, you control the close.
Speaker BSells is not about following a buyer's lead.
Speaker BFor all of you that think, well, you know, I just go with the flow and go with however they want to.
Speaker BWherever they lead, I follow.
Speaker BI'm here to tell you you can will only have ever have limited results with that and it's not scalable at all.
Speaker BSales is not about following the buyer's lead.
Speaker BIt's about guiding them.
Speaker BAs Scott Bell says, be the tour guide.
Speaker BScott Sylvan Bell, He's a monster.
Speaker BHe's such a good sales, such a good closer, such a good sales trainer.
Speaker BAnd I love what he says.
Speaker BHis closing line is, will you allow me to be your tour guide on this project?
Speaker BWill you allow me to be your tour guide in this process?
Speaker BLove it.
Speaker BBecause that, that clearly defines and paints a great picture in that homeowner's mind of what is going to happen.
Speaker BYou're going to be the tour guide and white glove, walk with them every step of the way.
Speaker BSo it's not about following the buyer's lead, it's about guiding them.
Speaker BSo if you don't take control, they default to what?
Speaker BThey default to two things.
Speaker BIf you're not in control, and I'll tell you if, if you're the one that's like you're following their lead, and wherever they go there, no wonder you get.
Speaker BI want to think about it.
Speaker BBecause if the, if you don't take control, they're going to default to fear and hesitation.
Speaker BFear and hesitation.
Speaker BA professional earns trust.
Speaker BIf you just go with the flow, then you're creating fear and hesitation in their mind because their confidence and certainty that you know exactly what the heck you're doing drops to the floor.
Speaker BIf you're just following their lead.
Speaker BA professional has a plan and executes their plan.
Speaker BThey have an agenda for the meeting.
Speaker BThey have a roadmap for the appointment.
Speaker BYour, your roadmap is, is the salvation to your process.
Speaker BRight?
Speaker BThat is your roadmap.
Speaker BThat's how you stay controlled.
Speaker BSo do not lose control.
Speaker BIf you lose control, especially at the beginning, if you lose control in your process, subconsciously you're telling them if they, if we, if we're telling them, they can guide us around and they, they're in control of the appointment subconsciously, what we're telling them is they're also in control of how much they decide they want to pay you for your project.
Speaker BLet that one sink in.
Speaker BSo remember, use the permission stack, the frame.
Speaker BThat is the framework for leading without resistance.
Speaker BIf you want to know about the permission stack, go back and listen to that episode.
Speaker BThat's number, rule number eight, Rule number nine.
Speaker BObjections aren't barriers, they're signals.
Speaker BEvery objection means they're still in the game.
Speaker BIf they weren't, if they weren't asking you questions and having objections, they don't want to buy from you.
Speaker BBut as long as they still have an objection, they still have a question, they are still in the game.
Speaker BThey still want to buy from you.
Speaker BA no equals not yet.
Speaker BThe key is understanding what that homeowner needs to feel safe.
Speaker BIt's our goal, it is our responsibility again to create a container that is safe, comfortable, trust, fun, that they can feel safe to make a buying decision inside of that container.
Speaker BNow, when I say container, I'm talking about the bubble that we create in our conversation.
Speaker BThe best closers love objections because they know one.
Speaker BThey know how to navigate them.
Speaker BBut as long as objections are handling, we're one step closer to buying every single no.
Speaker BThis is one of the reasons I love go for no.
Speaker BIf you haven't read go for no, make sure to read it or listen to it in your drive time.
Speaker BUniversity is the every no is one step closer to a yes.
Speaker BSo get them out of the way, Let them say no to some stuff.
Speaker BIt's okay, don't.
Speaker BYou cannot flinch, right?
Speaker BYou can't just get emotionally distraught with it.
Speaker BKnow they're coming and know how to handle them when you've noted how to.
Speaker BIf so, cells is not a fun game if you don't know the rules.
Speaker BBut the second you learn the rules, it becomes cells.
Speaker BSales becomes just a fun game as long as you know how to play the rules of the game.
Speaker BSo that is number nine.
Speaker BObjections aren't barriers, they are signals.
Speaker BThey're buying signs.
Speaker BAnd rule number 10, we hit the last one.
Speaker BRule number 10.
Speaker BYour income is a reflection of your influence.
Speaker BYour income is a reflection of your influence.
Speaker BYou don't have a sales problem.
Speaker BI'm here to tell you you don't have a sales problem.
Speaker BYou have an influence problem.
Speaker BSales is easy to learn.
Speaker BIn fact, most of sales is taking orders.
Speaker BInfluence is why people get paid what they do in our profession.
Speaker BSo if you're having a sales problem, it's not truly a sales problem, it's an influence problem.
Speaker BThe more people trust you, more people respect listen, the more money that you will make.
Speaker BIt's directly correlated.
Speaker BThis is why the close it now movement isn't just about selling.
Speaker BIt's about transforming who you are.
Speaker BWe're not just selling anymore.
Speaker BWe're transforming who you are to be that person worth buying from.
Speaker BSo here's my challenge.
Speaker BI'm gonna is throwing down the gauntlet.
Speaker BThe close it now movement begins now.
Speaker BSo let's go over the 10 rules again.
Speaker BAnd then I've got a.
Speaker BI've got A challenge for you.
Speaker BRule number one, again, work to become someone worth buying from.
Speaker BRule number two, success happens at the speed of implementation.
Speaker BNumber three, sales isn't talking, it's listening.
Speaker BRule number four, the best persuaders don't convince, they create certainty.
Speaker BRule number five, influence is the highest paid skill on earth.
Speaker BNumber six, decisions are emotional first, logic second.
Speaker BEmotional again is the third.
Speaker BRule number seven, trust is built before your pitch ever begins.
Speaker BRule number eight, control the conversation.
Speaker BControl the close.
Speaker BNow, when I say control the conversation, that doesn't mean we steamroll and plow through people.
Speaker BWe're there to listen.
Speaker BTo understand, not listen, to respond.
Speaker BThe goal is not to talk faster than everybody else and force what you have to say down their throat.
Speaker BThe goal is to listen closer than anyone's ever listened and process what they said.
Speaker BAnd have more concern, care, compassion and empathy than anyone's ever had.
Speaker BAnd serve at the highest level.
Speaker BI'm not asking you to be somebody that you're not.
Speaker BI'm asking you to be the best version of yourself.
Speaker BTo be you times 10.
Speaker BSo when you do that, that is where we're able to control the conversation, to control the close.
Speaker BNumber nine, objections aren't barriers, they are buying signals.
Speaker BRemember that.
Speaker BAnd if you have a well executed sales process, there's truly no objections left.
Speaker BThere's only either questions or, you know, really it's just questions or concerns.
Speaker BBut there's no actual objections left here.
Speaker BTo tell you three bids is not an objection.
Speaker BIt's a smokescreen.
Speaker BThink about it as a smokescreen.
Speaker BPrice is a question.
Speaker BIt's just a comparison question.
Speaker BIt's not an objection, it's a comparison question.
Speaker BTalk to so and so, Talk to husband, talk to wife, talk to partner, talk to uncle, talk to whoever.
Speaker BThat's just a rescheduling problem.
Speaker BLet's reframe this.
Speaker BIt's not an objection, it's just a rescheduling issue.
Speaker BWe just have to.
Speaker BNo problem.
Speaker BOf course.
Speaker BLet's work on the reschedule and get that locked in.
Speaker BBam.
Speaker BBam.
Speaker BBook a meeting from a meeting.
Speaker BIt closes deals.
Speaker BIf you're not doing it, you're missing out.
Speaker BNumber 10, your income is a reflection of your influence.
Speaker BYou don't have a sales problem, you have an influence problem.
Speaker BSo those are the code.
Speaker BThis is the close it now code 1 through 10.
Speaker BSo these rules are the standard for the next generation of sales professionals.
Speaker BYou're either evolving or you're getting left behind.
Speaker BIf you're not adopting these, these 10 codes as your personal standard, you Refuse to compromise on, you better get used to extinction because the ABC process, you know, brass balls and coffees for closers, those days are gone.
Speaker BDoes it work?
Speaker BHere and there, yeah.
Speaker BBut you're not going to be able to browbeat people into closing for very long and have a very successful career.
Speaker BWe have to serve at a higher level.
Speaker BThe time is now to raise the standard.
Speaker BSo here's my call to action.
Speaker BShare this episode with somebody that needs to hear it.
Speaker BAbsolutely.
Speaker BShare with your, with your friends, your family, your coworkers, who do you know that needs to hear this episode?
Speaker BShare it with them.
Speaker BNumber two, go join the Close it now movement.
Speaker BYou can find us on Instagram at therealcloseitnow.
Speaker BYou can find me on LinkedIn.
Speaker BSearch Sam Wakefield on LinkedIn.
Speaker BGo find the Facebook group.
Speaker BJust search Close it now on Facebook.
Speaker BThe group will come right up.
Speaker BJoin the group.
Speaker BIt's an incredible group of people.
Speaker BI do a ton of training in there.
Speaker BWe do webinars in there.
Speaker BAll kind of stuff that you can't get strictly from the podcast.
Speaker BThe next is, are you ready to master influence?
Speaker BIs it time to finally stop saying I'm going to and actually do it?
Speaker BDrop me a message.
Speaker BIs it time to work with me?
Speaker BIf you're not following every single one of these 10 codes to the letter, then you've got work to do, right?
Speaker BIf you're not closing at a insanely high percent, if you're not closing at, you know, 60, 65% or greater on marketed leads.
Speaker BYeah, let's talk, right?
Speaker BLet's have real talk.
Speaker BNo shit on this one.
Speaker BIf you're not closing it on marketed leads at 50, strictly marketed leads at 50%, 55% or greater, you're not there yet.
Speaker BThat, that's my gauntlet to you.
Speaker BThat's my challenge to you, right?
Speaker BWhen you, when you follow, when you are, when you become a closer, that means your average ticket is high and your close rate is high.
Speaker BIt's not one or the other.
Speaker BThat means both are high.
Speaker BThat means you're able to provide for your family in a way you've never been able to provide before.
Speaker BYou're able to make an impact in your community in a way you've never been able to make an impact before.
Speaker BIf you're not to that point, then it's time to talk.
Speaker BMessage me, Sam, close it now.net we can.
Speaker BI'll hook you up with our coaching program.
Speaker BI still have a few spots left in my one on one coaching.
Speaker BThose are going to be going away or just about going away after the event.
Speaker BI do not have the bandwidth to roll in a bunch of people in one on one coaching.
Speaker BSo if you want to be one of the few, one of the last few who get one on one coaching with me for a while, then absolutely reach out.
Speaker BSamoseitnow.net your time is running out.
Speaker BI won't do one on one coaching forever at the price it's at.
Speaker BSo just throwing that out there, that is that you need to know this.
Speaker BSo message me if you're ready to master influence.
Speaker BLet's go.
Speaker BLet's get you to that next level.
Speaker BYou don't.
Speaker BPeople don't come into our coaching program and not see results unless they just don't apply what we're talking about.
Speaker BIt's strictly up to you.
Speaker BRemember code number two, success happens at the speed of implementation.
Speaker BThat's everything.
Speaker BSo are you ready to master influence with me?
Speaker BLet's go.
Speaker BSo final step, make sure you go leave me a review.
Speaker BIf I read it, you'll get a free coaching session.
Speaker BGet your experience.
Speaker BYou can try it before you buy it that way.
Speaker BAlso, one other quick announcement.
Speaker BI do now have for all of you business owners that want that want to talk to me about having us out to your company.
Speaker BYes.
Speaker BOn site training, we have that.
Speaker BWe're booking for the year also for individuals.
Speaker BFor one on one coaching.
Speaker BFor both.
Speaker BBoth reasons, both places.
Speaker BI now have financing for my coaching which is awesome.
Speaker BWe teach financing.
Speaker BWe teach people how to use financing.
Speaker BSadly, there's not a lot of options for coaches to be able to offer financing until now.
Speaker BSo I have one.
Speaker BI have financing for my coaching.
Speaker BSo reach out.
Speaker BIf you thought, of course, if you didn't know the price, you didn't know.
Speaker BBut if you thought maybe that the coaching programs either for your company or for your individual was maybe too expensive for you, it's not now.
Speaker BI now have financing so we can get you, get you hooked up in a way so you can make nice, small, comfortable, easy monthly payments while your income grows.
Speaker BImplementing what you are learning from our coaching program.
Speaker BSo reach out to me about that and make sure to get your ticket.
Speaker BFor Relentless, the ultimate sales transformation, the Bootcamp is going to be fire.
Speaker BCloseitnowbootcamp.com I will see you there everybody.
Speaker BThat is where we're going to show you how to become someone worth buying from.
Speaker AYou've been listening to the Close it now podcast.
Speaker AOur passion is to dive headfirst first into the transformative movement that's reshaping the very foundation of H Vac and home improvement, and at the same time covering fitness, nutrition, relationships and personal growth, proving that we can indeed have it all.
Speaker AWe hope you've enjoyed the show.
Speaker AIf you did, make sure to, like, rate and review.
Speaker AWe'll be back soon, but in the meantime, find the website@close itnow.net find us on Instagram at the real Close it Now and on Facebook at Close it Now.
Speaker ASee you next time.