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So excited for our guest today. I've had the pleasure of speaking with her a

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few times, but she always has her ear to the ground when it comes to

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podcasting and really has the pulse of what people are looking for and what they

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like. We are chatting with, of course, Ariel Nissenblatt. She's the founder of

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Earbuds Podcast Collective. That's a podcast recommendation

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newsletter. She's on the board of governors of the podcast

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academy. And from what I understand, she has maybe

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4 or 5. I know she just tripped the other day and launched another new

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podcast. So lots of great content out there that we will link to and share

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with you. Ariel, thank you so much for joining us today. Thank you for having

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me. What a great intro. Oh, I'm glad you liked it. So,

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before we get into all the things that you're doing now, how did you first

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really get started in the podcasting space? Were you just a fan, fan, a

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listener? Were you creating it? Like, what was your entry point to wanting to be

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here? Definitely listener first. I actually think you and I spoke in,

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like, 2017. Do you remember this? That's yes. Possibly.

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1000000 years ago. 4,000,000 now. You're definitely part of my

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early understanding the podcast landscape story. Yeah. I

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started as a listener. I really just wanted to listen

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and did not think I would ever start a podcast myself because

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I just thought nobody needed to hear my voice. You could hear my voice,

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but you didn't need it. And I still you know, I'm not ever gonna say,

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like, you must listen to my podcast about podcast recommendations, but I do try

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to bring something new to the space in that way and provide some podcast

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discoverability mechanisms there. But, yes, started as a

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listener and then realized that I wanted to listen to more podcasts, but didn't know

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how to find them in a way that I trusted. So, for

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example, maybe I was scrolling on the apps, and I would see

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a bunch of shows being promoted, and I would try to check them out, and

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I didn't love them. I wanted personalized recommendations, and I wanted those

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recommendations from people that I already trusted. So I started Earbuds Podcast

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Collective, which you mentioned, in order to get recommendations from new people

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every week because the the way the newsletter works is that each week is curated

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by a different person, and anyone can curate a list. That

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is amazing. So I I just wanna go back real

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quickly to something you said. And given that, you know, you start as a

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listener, you've had lots of industry experience right all the way up to

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being on the board of governors over there. You said that you want

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personalized recommendations, and I think that plays to a theme that I've talked about a

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lot and a lot of people might agree with is that really the best way

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that people discover and really start to listen to a new podcast is

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by hearing about it from a person they know, like, or trust.

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And that seems to be what's happening with, you know, the the newsletter

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that not only are you recommending, but you're bringing in other people to curious list

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of recommending. Are you seeing that that's the trend

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that more people are are likely to

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find and subscribe and actually engage with a

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show if they've been given some sort of recommendation by someone in their

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universe, even if it's, you know, written someone written an article, they appeared on another

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podcast, or, you know, the friend told them about it? I think podcast

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discovery is a multi channel

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approach, and I think that there are a number of different

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ways in for every single person who discovers a

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podcast at a different time. I just think that there are too many variables in

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order to make any sweeping statements about how discovery works

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for any even any one person. I discover podcasts in different ways.

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For example, I was about to push back and say, you know, I get most

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of my recommendations from newsletters and from cross promos, not so much

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from word-of-mouth, but it really is, like, every once in a while. I mean, I

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bumped into a friend on the subway recently, and she was telling me about a

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show that she produces for Sony Music. And I had never heard of it

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before, but I was so intrigued by her word-of-mouth

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telling me about it that I went and subscribed to it. But then there's also,

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like you know, normal gossip is a big word-of-mouth show.

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There's a bunch of shows that just get kinda passed around in the podcast space,

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but I really think that everybody at different times has different entry

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points to different podcasts based on, you know, what they're in the mood for, if

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they need to learn something rather than be entertained by it. I think

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this is potentially a unique problem in the podcast space because

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TV seems to function differently for how people try to consume

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it or do consume it. But I think that with podcasting,

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we're we're always finding different ways

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in. I'm curious with all the shows that you have recommended with all the lists

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that you've curated both yourself and by others, have you gotten feedback from

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any of the shows saying that they saw any, you know, noticeable uptick in

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listenership, followers, anything like that? Yes. Definitely.

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I can point to a few that have, like, reached out to

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me specifically and said thank you for featuring us. We saw an

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uptick in traffic that week. But the

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smartest thing to do if you're featured in the newsletter is to milk that

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for all it's worth even beyond just, like, the actual download. So, like,

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screenshotting it and posting it and saying we're so excited to be featured and tagging

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the person who curated the list that featured you and really just posting

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it everywhere on social and tagging earbuds so that we can repost it. I think

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a lot of podcast promotion a lot of promotion in

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general is about perception and how it seems like you're

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doing. So I don't know. I run into people all the time who I'm

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like, wow. Your life looks amazing on Instagram. And they're like, yeah. I'm depressed, but

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I do travel a lot. So I think it's all about, like,

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how how are how is your podcast showing up on social media? How are people

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perceiving it? Do they do they think it's doing really well? And if they think

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it's doing really well, there's a chance that they might listen to it. So

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let's say you're a show that just got named and, you know, you're gonna be

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appearing in the newsletter. What would you do as

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the podcaster? What advice would you give that podcaster to milk

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it to take advantage beyond just promoting that announcement? Right? It's it's

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great to get people to check out your show, but what do you do to

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keep them? What do you do to make them an engaged listener and someone who

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will not only listen and subscribe, but maybe then advocate for your

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show on your behalf? Yeah. I mean, a few

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things here. This reminds me of an on ramp

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creation strategy for your podcast. So people are gonna discover your

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podcast, and some of them are gonna wanna continue becoming your loyal

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listeners, and some of them are gonna see themselves out. And the people

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that become your loyal listeners, they might

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need to be nurtured in some ways. And even once they become listeners for a

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long time, there could be the slightest thing that turns them off. So how are

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you how are you taking all of that into account when you make your show

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and when you run your marketing communications and things like that? So I think the

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first thing to do is to have a trailer that somebody

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can listen to and decide if that show is for them. And if that show

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is for them, maybe you explain some of the inside jokes, you know, in

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a way that doesn't totally take away the the mystique. But you just make sure

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that there's there's a way for people to understand what's going on in the show

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even if it's been going on for 5, 10 years. So

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I think a trailer is really, really helpful. It allows you to

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put it in most of the hosting providers, you're allowed to

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mark that a trailer is a trailer. And then on most of the listening apps,

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you can see a designated space for that trailer. So it kind of

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draws the potential listener to that to try to test out the show

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via the trailer. And in that, you can introduce yourself. You can introduce

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your show. You can introduce how often the show is gonna drop. What's the purpose?

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Who is this for? Few other things here and there. I have a whole podcast

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about podcast trailers that I go way more into depth on all of this,

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But I think that really helps people when it comes to

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getting a sense of who you are and deciding if they wanna stick around for

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the long term, becoming your loyal listener. I I also

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think, when it comes to becoming

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a loyal listener, really sticking around beyond just the first episode, if you're

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subscribed on sorry. Beyond just the first episode, if you are featured

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in earbuds, for example, or if you get featured on Apple Podcasts, I think a

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big part of that is welcoming those people in specifically. So you can say

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if you know you're being featured on Castbox, if you know you're being featured on

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Apple Podcasts, you can say something like, welcome to all of our new subscribers who

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have joined us from Apple Podcasts. We're so excited that you're here. Thank you to

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the folks at Apple Podcasts for featuring us. It means the world to us. We're

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getting so many ratings and reviews, and that's just a way to actively

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call out those people. And they might say to themselves, wow. I'm new here. That's

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a nice welcome. That is. And, you know, if you're using dynamic

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content insertion technology, my recommendation would be is to put that message in

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dynamically because you don't know. Right? Your your show could get featured, but that

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person might not be listening to the most recent episode. They might go back in

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the archives and be like, oh, that looks like a guest who's more interesting to

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me. I'm gonna check that out. And so having that, you know, present

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message in archived or older content can really be

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helpful. So how did you then make the switch from,

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you know, passionate listener and advocate for podcasters

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into someone behind, the microphone, a a

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fancy Shure MV 7, I might add, at this time?

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How did I make the switch? Great question. In 2019,

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I was running the earbuds newsletter for about two and a half years,

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and I had been on a few podcasts talking

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about podcasting and about my newsletter and about my career

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transitioning into the podcast space. And I it's fun. Like, there is

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something fun and creative about launching a new thing. And I was

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talking to my friend who's now very big on TikTok, Miriam_tini,

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doing podcast recommendations. She's great. And she was saying, like, how do

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you not have a podcast that that talks about your

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newsletter? It seems like an easy lift. And I was like, okay. Yeah. It does

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seem like an easy lift. So I I went home. I

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ordered a microphone, which at the time was I just bought it from a friend.

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It wasn't anything fancy. And I,

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I started doing an audio version of my newsletter,

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and it was very easy. It was very I was just reading the newsletter out

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loud, maybe adding a few words here and there to make sure a sentence sounded

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like a sentence in a spoken manner. And I did that for a few months,

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and then I realized that it was boring as hell because my mom told me

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that it was boring. And then I decided, let me interview the

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curators. And then I decided that that was way too much of a lift, so

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then I found a middle ground where I would ask the curators to send

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in a voice note telling me about the theme that they chose and the episodes

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that they chose as part of that theme. So that was the evolution of the

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show, and I ran it from 2019 to

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2023. And I took a break in December of 2023, and

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that break is still going on. Okay. So that that's

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how I got started in podcasting. And then from there, I started a bunch of

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other shows, and mostly so that I could help advise

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other people on creating shows and being able to advise on what's successful

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in what markets and for which types of listeners.

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What would you say was the biggest surprise that you learned

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about podcasting in that journey? I mean, it's it's one thing to

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tell people how to podcast, promote podcast, see them grow, but, you know, you're

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putting one together yourself. You're, you know, recording and producing,

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editing, publishing it. What was the thing where you're like, I would never

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have thought? I would

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never have thought that there would

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be so many hosting providers that do very similar things. And I

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think it's kind of a misnomer. It's kind of a an issue for people

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when they don't know anything about the podcast space, and they go to Google and

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they say, what ho what podcast hosting provider should I use? And, really, just the

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thing that pops up is the thing that has the best SEO that day.

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And, truthfully, yeah, there are differences between hosting providers, but for the

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most part, they're hosting your, your RSS feed,

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and they're distributing it. And you get various levels of,

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analytics available to you and different ways of,

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uploading your content and make sure making sure that it's tagged the right way and

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things like that, but it's mostly the same engine, and I think that can be

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really confusing to a lot of people who are just starting out. When I started,

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I I've used almost every hosting provider because I've wanted to test them all out

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in some way so that I could advise other people on what provider because I've

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wanted to test them all out in some way so that I could advise other

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people on what might be best for them. And unlike when people ask me when

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they have a newsletter, if they like, what's the difference

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between Substack and Mailchimp and Beehive

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and

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Kit and things like that? There, I have an answer for them. Substack is generally

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better for writing long pieces. Mailchimp is generally

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better if you want people to click and do some e ecommerce. I don't really

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feel that way about pasta podcast hosting providers, and I think that that

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can definitely be a limiting factor for people that are just getting started

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out. That is interesting. Maybe we'll have to take some time and

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talk about all the different features of all the different hosting companies. But, yeah, I

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mean, truthfully, you know, my recommendation has always been think about the features that you

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need, see who has it, see who is, you know, within your budget, make sure

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they have good support, and also make sure they've been around for a while. We've

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seen a lot of fly by night hosting companies pop up with crazy wild

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offerings, and then next thing you know, they disappear and people are scrambling to, move

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their podcast from one platform to And and and this is not to say

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this is not to shit on any of the hosting providers. I think

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a a lot of them do have subtle differences that make or break why you

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might wanna use them. But I think the marketing towards the

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general idea of podcast hosting providers is very much like, we

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host your RSS feed. Boom. And I think we need to know a

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little bit more in the 10,000 foot view.

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I think that's absolutely a a a fair thing to request of

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the, podcast hosting companies that are out there. But it's not just on them. Right?

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It's also on, like, what does well on Google. You know?

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Like, there's a reason that they do the marketing the way that they do the

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marketing. Anyway Yeah. And and and you were saying about SEO. It's also a lot

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of just paid. Right? It's it's who's paying what, you know, who's winning what,

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auction to to be on the top of the listing over there for, podcast hosting

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companies. So so you start as a listener, you have

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the newsletter, you start doing podcast, and then you start getting heavily

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involved in the podcasting industry, joining the board of governors,

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partnering up with Podnews, you know, having worked for, one

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of the podcast companies recently. I'm not sure if you're talking about that publicly

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or whatnot, but, so working with the script. And what

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you know, from that side of things, what have you seen in podcasting

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that you, I

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guess, I would say, you know, troubles you?

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A few things trouble me. One in

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particular is that I don't think enough creators are

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paying attention to their audiences, whether they

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are still ideating on a podcast or

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they've had a podcast for a while and they don't know how to interact with

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their audience or that or how to take feedback

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from their audience. I think we we have an audience problem in general. I just

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went to a conference where it was mostly focused on craft,

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and I found that the word audience was barely uttered. It it was really more

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like, I wanna make what I wanna make, and then the audience will come. And

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I just I think that that can be the case, But in in a

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lot in a lot of cases, we need to think first about who this is

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for. And, honestly, that might have a little bit of an implication on

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what the content is about. It doesn't have to completely shift the content,

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but it might it might mean that instead of your show being 45

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minutes, it's 35 minutes because you did a listener survey, and

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most people average out that they like to listen to shorter

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podcasts. Okay.

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How do you I mean, I guess that really begs another question, which is

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how do you engage with your audience? So many podcasters

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publish episodes, post on social media, and they feel like

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they are speaking into the void or, you know, not being heard by

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anybody. So even if they wanna improve their show and get feedback, they don't feel

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like they can. What do you do to really encourage

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conversation with your audience? So there's definitely things you can do to encourage conversation. I'll

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talk about that in a second. But if it feels like pulling teeth to get

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any bit of feedback, it's probably because you just don't have a lot of engaged

Speaker:

listeners, and that stinks. But you you maybe you need another way in.

Speaker:

Maybe you need to meet them where they are. Maybe if there are 5 people

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who are commenting on your your social posts, only 5

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people, maybe you set up a phone call with those people and try to figure

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out what is common among them so that you might be able to find look

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alike audiences and maybe nurture those people as well. I think

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just because you make a show does not entitle you to an audience. And just

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because you have an audience does not mean that they must, after every episode,

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tell you what they liked and didn't like about it. But I think one way

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to make it more likely for your listeners to be in touch with you is

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to tell them why you want them to be in touch with you. I think

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if I say at the end of each episode, like, leave me a review wherever

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it is that you get your podcasts, I'm so bored by that. I've heard that

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by a 1000000 people. Why do I need a review? What's it gonna do for

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you, if if I leave you a review? And,

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ultimately, like, why me? Why now? So if you can explain, like,

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we want x number of reviews because it looks good when other potential

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listeners visit our podcast on Apple Podcasts. It's not about the

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algorithm. It is about social proof. It's kind of like a Ariel was

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here moment where you can kind of, like, write on the bathroom stall and say

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somebody was here before this podcast is vetted, and it's enjoyed by

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others. So I think if you can just get really clear about

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why you want your listeners to do what you want them to do, they're gonna

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be more likely to do it. It's a it's a trust thing. I think that's

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a very fair way to put it. We're chatting with Ariel Nissenblad, founder of Earbuds

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Podcast Collective. You could find it at earbuds.audio.

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Among that podcast newsletter, there's also a bunch of podcasts she produces and other things

Speaker:

that you should really check out. Her stuff is fantastic. Her advice is great. She's

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often speaking and helping podcasters in a in a number of different ways. So,

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if you're not already, strongly encourage you to follow Ariel and see what

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she's saying and doing and and how she's helping the podcasting space. Before

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we let you go, we have questions that we'd like to ask everybody and kinda

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worked on this first one already, but I'll I'll reask it anyway, see if you

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have something else. Is is there a place you'd like to see improvement in the

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podcasting space, whether it's from the listener side, creator side,

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distribution, you know, discoverability, anything like that?

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Yes. I would like to see

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more I like audiograms. I like

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the concept of audiograms and and clipping videos for videograms,

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but I think I would like to see more

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honest marketing advice about what those will do for

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you. So just because you make an audiogram, just because you

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make a videogram does not mean that it's gonna get seen by thousands of people.

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Even if it does get seen by thousands of people, that does not mean that

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it's gonna convert to listeners. And I think there are too many

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SEO optimized or SE optimized, whatever, blogs on

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the Internet that are claiming that if you do x, y,

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and z, you will finally get the 10,000 downloads per

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episode that you're looking for, and that is not the case. It it it's really

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an individual situation. So, I guess I wanna see less

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of this blanket advice and more digging down into

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your individual analytics, maybe speaking with somebody who can interpret those

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for you and make some suggestions based on that. You know, I think along that

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same front, I agree. Like, audiograms, video clips, they do a great job of raising

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awareness, getting people to see it. But I would love to see a way to

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to make that connection from, oh, that's a podcast

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to, great. Now it's on my listening list, or now I've bookmarked it to listen

Speaker:

to it later. It it just seems like from social media, the steps to get

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from there to subscribe could be a few, and

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it'd be nice if you have that, you know, like the way you could follow

Speaker:

someone on Twitter from a different website because you have that embedded

Speaker:

button. Right? Just the ability to embed a follow this podcast and

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have it show up in your Apple Podcast or whatever app you're using would be

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a really nice ad to, to improve people's,

Speaker:

marketing efforts. What about, tech on your wish list? I see,

Speaker:

like you said, you got the Shure m 7, good pair of headphones. But is

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there a piece of equipment whether it's something that's out there that you want or

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something that somebody needs to create that you're kind of jonesing for maybe,

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ahead of this holiday season put on your, wish list? I'm not big

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on the hardware end of things. What about

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software? I like software, but I'm pretty happy with the

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software that I use. I guess, hardware wise, would I love to

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sound treat this room a little bit? Yeah. I would love some panels or

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some somebody to come by and be like, here's how we can optimize,

Speaker:

your tiny little apartment to make sure that the sound is better.

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Software, I I love testing out all of them. We're on

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Riverside right now, but like you said, I worked for Descript, and I used SquadCast

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and then Descript's rooms for years. And I love being able to test

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out all of them and see what's working and also being able to advise on

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you know, if something doesn't work, it's probably not a Riverside or a a

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Descript thing. It's probably just an Internet bandwidth situation thing. So I

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love I love being able to kinda stop those,

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moments of controversy in their tracks. People love to pit

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software against each other, and I just don't think it's always that. Yeah. It's it's

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funny how we we have become very tribal in what software we

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use. Right? Even going back to the hosting companies. Right? People who love 1 hosting

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company, not only will they talk nicely about their hosting

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company, but they will absolutely try and destroy the

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reputation of the other ones. And it feels like

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we're we're overly invested or or overly interested in the

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success of our hosting company as if we're stockholders or something

Speaker:

like that. It's it's very strange, but, I'm the same way. Anytime new

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software comes wrong, I'm like, oh, let me see if I can do anything fine

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with that. And, you know, sometimes you can, and sometimes it's just, you

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know, more of the same package to in a slightly different way.

Speaker:

And then this is a totally loaded question for someone like you. It has podcast

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recommendations. But is there a favorite podcast you

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have right now, 1 or 2, where regardless of everything else you're doing,

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you're listening to a new episode of that show drops, you're stopping what you're doing,

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or you will never miss an episode of said show, when it comes

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along? Yes. I have been

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listening to actually, I have a lot. But

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I'll say for at least 2 years now, I've been listening to every single episode

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of a show called Who Weekly, which is have you heard of it? I have

Speaker:

none. It's great. It's it's interesting always to ask if you've heard of

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it or not because it's definitely made for, like, people who

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love pop culture and celebrity things, but, also, it goes much

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deeper, and it talks about who gets press coverage and why do they get press

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coverage. And it's kind of this meta media analysis without

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that does not take itself seriously at all. And I just love the way they

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do this, but and it's huge. Like, they filled,

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an a 1000 person, event space in New

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York City, and they went on tour they go on tour, like, twice a year.

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They're they're big, and yet you've never heard of them. Isn't that amazing? It's, like,

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it's shocking to me, but it's also not shocking to me because there's no monoculture.

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And I just think that this show is such a

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great community building show. They've done a great job giving

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their listeners names and finding interesting ways to nurture

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them and make sure that everybody understands their inside jokes and things like

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that. So I like that one. Nice. Yeah. I'll

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I'll never skip that. And then, of course, every day, I listen to

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a bunch of news podcasts, and some of them I feel more of a community

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attachment to than others. Like, The Daily Zeitgeist I listen to twice a day every

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day, and I do feel a connection to it, whereas I listen to Today

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Explained every day, and I don't necessarily feel like I need to connect with other

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Today Explained listeners, even though I really love the hosts. I

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also listen to The Brian Loehr Show every day, which is a radio program that

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they syndicate as a podcast. I think syndicate is the right word,

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and they break it up by segment, and I think that's just a cool way

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to consume radio. And then I listen to some non news podcast, but I won't

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get into those now. You just have to trust me. Okay. Well and, of course,

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if you're following Ariel on social media or watching what she does, she gives lots

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and lots of recommendations, and, it's it's not hard to see

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what she's into, what she's following, what she's talking about. So, get

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out there and make sure you are are following everything that she's doing. We will

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make sure to have links to all the social media that we have here. We'll

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try and make a link to all of the different products that are available, the

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newsletters, the podcast. And just as a reminder, it's Ariel

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Nissenblatt, founder of Earbuds Podcast Collective. Find that

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at earbuds.audio. Ariel, it is always a pleasure to

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chat with you. Thank you so much for coming on today. You're welcome. Thanks for

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having me.