Wayfair has launched a new paid loyalty program.
Speaker AAccording to Retail Dive, Wayfair has launched a new membership loyalty program across all of its banners, including Wayfair, All Modern, Birch Lane, Joss and Main and Paragould.
Speaker AI think, I think, I think Wayfair ascribes too much value to all those brands, but I don't know.
Speaker AThat's just my opinion.
Speaker AThe program costs $29 per year.
Speaker AThey put them in every press release.
Speaker AThe program costs $29 per year with rewards that never expire as long as subscriptions do not lapse.
Speaker AAccording to a company press Release, members get 5% back in rewards on all purchases, early access to major sales events and free shipping on orders of any size, among other perks.
Speaker AAnn?
Speaker BYes.
Speaker AAre you buying?
Speaker AI have no idea which way you're going to go on this.
Speaker AAre you buying or selling Wayfair's new paid subscription program?
Speaker ABecause as you mentioned at the outset, you are in the middle of a home move.
Speaker BYes, I'm selling.
Speaker BI'm not interested in.
Speaker AYou're selling.
Speaker BI.
Speaker BWell, let me clarify.
Speaker BOkay.
Speaker AOkay.
Speaker BAs we've said, with just about three.
Speaker AWeeks, you're not signing up.
Speaker AYou're not signing up.
Speaker BI'm definitely not signing up.
Speaker AOkay.
Speaker BAs we've said though, with just about every subscription program like this, it costs you absolutely nothing but time and probably not that much time to try something like this.
Speaker BSo if you want to put it out there and see who's willing to pay you for it and just get the data about how they're using it, like, go for it, be my guest.
Speaker ABut great point.
Speaker AWith subscription programs, great point.
Speaker BYeah.
Speaker BBut you get free shipping right now on Wayfair for anything you order over $35.
Speaker BAnd my guess is that the majority of people who are ordering things from Wayfair are at least spending $35.
Speaker BSo that $30 a year is really of no value.
Speaker BAnd I, you know, I looked in specifically, I went to Wayfair, I do have the tab open.
Speaker ASure you did.
Speaker BBut I went in there and I checked like price low to high even.
Speaker BThey're like under $20 section, which wouldn't qualify for the, you know, free shipping.
Speaker BAnd it's just basic stuff like mugs, shower organizers, Reed Diffuse, like, you know, that kind of stuff.
Speaker BAnd I think that if I'm shopping for that stuff, like I can get that faster and cheaper using Amazon, going to Walmart or going to Target to get all that stuff because it's really basic, non descript stuff.
Speaker BBut pretty much everything else that you're ordering from Wayfair is going to be above that $35 threshold.
Speaker BAnd I just, I don't see the 5% cash back is like something that you're going to use all that often because Wayfair to me is so much more of like a one or once or twice a year time, purchase time.
Speaker BIt's not like something consistent that I'm going to time and time again like Walmart or like Amazon.
Speaker BBut you, you probably, I don't know, you love this, I think.
Speaker BRight.
Speaker BThis is your.
Speaker BYou're in.
Speaker BI kind of do explain why I'm wrong.
Speaker BBecause I don't.
Speaker BOkay, all right.
Speaker BWhy?
Speaker AI don't know.
Speaker AI don't know that you're wrong.
Speaker AI think it's just perspective.
Speaker AI think, I think the audience they're trying to hit is exactly the audience that they're trying to hit.
Speaker AI mean, I, I mean, what do.
Speaker BYou mean by that?
Speaker AWell, so, okay, if I step back, I think, I think this announcement or this headline in particular, it shows just how left brained Wayfair's management is.
Speaker AWhich, and this type of idea works in instances where you're talking about things related to E commerce.
Speaker ALike this is a great E commerce idea.
Speaker ASo first off, and Right.
Speaker AWayfair knows that everyone has subscription fatigue so there's no way they're going to get someone to pay like 99 like people are for Walmart plus or something comparable for Amazon Prime.
Speaker ASo they have smartly just computed the inflection point of where the customer sees value and hopefully they're going to get the incremental revenue.
Speaker ASo there's some portion of their customers that are probably not hitting the free shipping threshold and the value is relatively equivalent to them signing up for this.
Speaker AAnd therefore they're going to sign up for it because it just makes sense economically.
Speaker AAnd therefore they're going to get more loyalty too in the long run because you get the 5% discount.
Speaker AAnd then people generally are.
Speaker AThe general concept around a loyalty program is you pay for it, you're going to shop there more often.
Speaker AThat's just kind of tried and true.
Speaker AA tried and true axiom.
Speaker ABut so you know, net net.
Speaker AI think it's a very smart, analytical left brain move from a retail company run by the most left brain CEO in the industry, Nerd Shaw.
Speaker AAnd you know, I throw a lot of shit at them but you know, when it comes to E commerce, they just get it and they understand how the economics of it work and how to drive incremental Profit from thinking in this manner.
Speaker BAm I just in the, in like the outsider group?
Speaker BLike how much are, how often are you buying home decor?
Speaker BStuff like that just seems so crazy to me.
Speaker AIt's all incremental.
Speaker AWell, you're the one.
Speaker AI mean I remember back when I made the, I made the argument on this show if we played back the tape where I said like home furnishings is generally speaking about big purchases, moments in your life, like having a new kid, moving a second home, retiring, going to college, it's generally about that.
Speaker ABut there are the top up purchases.
Speaker AYou know, that's what Target has made its bread, bread and butter on.
Speaker AThere's like the throw pillows, the decorative things that you add.
Speaker BThose throw pillows are all over 35.
Speaker BLike you're not gonna get out of Wayfair.
Speaker BLike that's what doesn't make sense to me.
Speaker BLike I guess you have consumers.
Speaker BI just would want to see the data of like how many people are paying for.
Speaker AWell, the other point of this, if you're saving 5% on your purchases, the 29 gets to be a pretty, pretty economically advantageous thing to sign up for because 5% is.29 is not 5% of all that much too.
Speaker AI think that's another point of this which I think we probably didn't give.
Speaker AIt's just due here now that I'm thinking about it as well.
Speaker AIt's more than the 29 year.
Speaker BI guess I just.
Speaker AOr the free, you know, getting past the shipping cost.
Speaker AAll right, let's close up.
Speaker AIt's not, you're, you're not, you're just not into it.
Speaker AYeah, you're not into it.
Speaker ABut, but Wafer's happy to know that you're, you're shopping at their site with all their wares.
Speaker BBut I am not buying your subscription program.
Speaker BAll right, speaking of, speaking of this.
Speaker ASo Ann, before we move on, random aside, we're going to talk about this next week, but Walmart+ half off right now.
Speaker AI'm official Walmart+ members.
Speaker AI'm going to do all my shopping from Walmart this holiday.
Speaker BI, I like, we like watched Paramount plus last night, Chris.
Speaker BWe were like in it and I was started.
Speaker BI already placed a grocery order.
Speaker BIt was amazing.
Speaker BI'm like super into it.
Speaker BSo yes, Walmart plus, big deal, big.
Speaker ATime and fun tip too.
Speaker AAll of those brands you're probably shopping on Wayfair are also available on Walmart most likely.
Speaker ASo I.
Speaker BWould you have told me to use Google lens to look at the furniture that I'm interested in and then see where I can find it for the best price.
Speaker BJust little shout out to Google Lens again.