Have you ever found yourself in a situation where you didn't have
Jon Clayton:enough clients, where work had slowed down or even worse, try to pull together?
Jon Clayton:Maybe you felt scared to even check your bank balance knowing you hadn't
Jon Clayton:made enough money the past few months.
Jon Clayton:In this episode, we're talking about where to focus when you need more clients.
Jon Clayton:I'll share a personal story about my experiences of this.
Jon Clayton:You'll learn the biggest common mistakes, plus I'll share free practical
Jon Clayton:things you can do to get fast sales and stick around to the end where
Jon Clayton:I've hand picked some related podcast episodes for you to listen to next.
Jon Clayton:Welcome to Architecture Business Club, the show that helps you build
Jon Clayton:a better business in architecture so you can enjoy more freedom
Jon Clayton:of flexibility and fulfillment.
Jon Clayton:I'm your host, John Clayton, and if you're joining us for the first time, don't
Jon Clayton:forget to hit the follow or subscribe button so you never miss another episode.
Jon Clayton:Hey, thanks for joining me today.
Jon Clayton:We are going to talk about where to focus when you need more clients so that you
Jon Clayton:can be sure you are prioritizing the right activities to get new clients faster.
Jon Clayton:But why am I talking about this in this particular episode?
Jon Clayton:Because almost everybody in business goes through a season when, for a
Jon Clayton:variety of reasons, work may have slowed down or dried up altogether.
Jon Clayton:Right now, I'm actually experiencing this.
Jon Clayton:I don't have enough paid work.
Jon Clayton:There's a good reason.
Jon Clayton:That's because for the past few months, life has gotten in the
Jon Clayton:way of me working on my business.
Jon Clayton:A few months ago, my dad fell seriously ill.
Jon Clayton:He was hospitalized for six weeks with a mystery illness, and he's back home,
Jon Clayton:but he's still not fully recovered.
Jon Clayton:My niece lost her baby.
Jon Clayton:We lost Marley.
Jon Clayton:My father-in-law's retriever a, a smelly but much loved part of our family.
Jon Clayton:And then if things weren't bad enough, my father-in-law suddenly
Jon Clayton:fell ill, was hospitalized and 10 days later passed away.
Jon Clayton:Suffice to say, it's been difficult to concentrate on work the past few months.
Jon Clayton:I've neglected to do the sales and promotional tasks
Jon Clayton:that I knew I needed to do.
Jon Clayton:To be honest, it's a small miracle that this podcast is still going.
Jon Clayton:I guess that's a testament to, to how much I enjoy doing it and
Jon Clayton:how valuable I believe it is.
Jon Clayton:Now, I'm not asking for sympathy.
Jon Clayton:I'm just sharing my experiences as a real life example, that despite your best
Jon Clayton:intentions, life will sometimes get in the way and that may affect your cash flow.
Jon Clayton:And I thought an episode on this particular topic would be
Jon Clayton:really helpful for both of us.
Jon Clayton:So if you ever find yourself in a situation where you don't have enough
Jon Clayton:work, where should you focus your efforts?
Jon Clayton:I think a common mistake, which I'm.
Jon Clayton:I've been absolutely guilty of in the past is to focus too much of
Jon Clayton:your time and money on marketing activities best suited to cold leads.
Jon Clayton:So cold leads are the ones that need the most nurturing.
Jon Clayton:They're the least likely to buy anything from you, and they're gonna take the
Jon Clayton:longest time to convert into a customer.
Jon Clayton:So.
Jon Clayton:Marketing activities suited for cold leads might be things like posting to
Jon Clayton:social media, writing blogs, case studies, running paid ads, that sort of thing.
Jon Clayton:Now, I have definitely done this before.
Jon Clayton:I've made this mistake countless times, and usually it's because it feels like
Jon Clayton:I've accomplished something towards my goal of getting new clients, and I've
Jon Clayton:done it in a way that feels comfortable.
Jon Clayton:And not too scary to do.
Jon Clayton:It's not necessarily the most effective thing to be focusing on.
Jon Clayton:I think the second big mistake is panicking.
Jon Clayton:I mean, if cashflow is tight or you don't have enough projects in your
Jon Clayton:pipeline, it's easy to get stuck in a tailspin or a blind panic.
Jon Clayton:And believe me, I have felt this way numerous times and particularly recently.
Jon Clayton:When this happens, it's difficult to make rational decisions about your business.
Jon Clayton:There may be paid opportunities staring you in the face, literally right in
Jon Clayton:front of you that you just can't see.
Jon Clayton:There will be lots of positive steps you can take that are within
Jon Clayton:your control that will help you to start turning things around.
Jon Clayton:So if you need faster sales, instead focus on your hottest leads.
Jon Clayton:So a hot lead is typically a current or previous customer of yours who
Jon Clayton:already knows, likes, and trusts you.
Jon Clayton:If you need fast sales, these are the people that you
Jon Clayton:should focus your efforts on.
Jon Clayton:And for this, don't expect to get results from just posting a blog.
Jon Clayton:Or a random social media post on LinkedIn or Instagram, you are gonna need to
Jon Clayton:do some high touch proactive outreach.
Jon Clayton:So here's three practical things you can do.
Jon Clayton:The first is simply pick up the phone call past clients or people in your
Jon Clayton:existing network that may need extra help.
Jon Clayton:Might be a competitor that you're friends with past employer.
Jon Clayton:Check in, find out what they're working on, or if they need any support or
Jon Clayton:help with anything, offer to help.
Jon Clayton:Just let them know that you've got some spare capacity.
Jon Clayton:You're able to help them out.
Jon Clayton:They might be really busy and you might be the solution that they need.
Jon Clayton:Second thing is if you do have an email list, you've got contact
Jon Clayton:list of emails from, um, people you've worked with already or
Jon Clayton:you've got like, um, a newsletter, email list, that sort of thing.
Jon Clayton:Can send out a sales campaign over a series of a few days,
Jon Clayton:just make a really simple offer.
Jon Clayton:Doesn't need to be complicated.
Jon Clayton:It can just be, I can do this thing so that you get this result.
Jon Clayton:Here's maybe just give them, um, a quick outline of what's included.
Jon Clayton:You get this so that you can do that.
Jon Clayton:And.
Jon Clayton:Just put it out there.
Jon Clayton:Give it a try.
Jon Clayton:You've got absolutely nothing to lose.
Jon Clayton:And the third thing is if you are going to post on social
Jon Clayton:media, make it a sales post.
Jon Clayton:Tell everybody that you have a gap in your calendar to fill that.
Jon Clayton:You've got X number of hours or you've got X number of slots free.
Jon Clayton:Just share any natural urgency that already exists because your audience.
Jon Clayton:You.
Jon Clayton:They may be under the impression that you're fully booked, and if
Jon Clayton:that's not the case, let them know.
Jon Clayton:Another suggestion is just to ask for help.
Jon Clayton:Talk to somebody you trust who can listen to you, even if they don't have ideas or
Jon Clayton:solutions to the situation that you're in.
Jon Clayton:Just having a sounding board to talk aloud, vocalize your own
Jon Clayton:thoughts, get them out of your head, can be incredibly helpful.
Jon Clayton:And if you do need financial support for the situation you're in, talk to
Jon Clayton:your accountant, your bank manager, or a financial advisor and o often all of those
Jon Clayton:people will be able to at least give you a little bit of time or advice, you know,
Jon Clayton:without you having to pay money for it.
Jon Clayton:You know, they'll usually be able to offer you, um, a short free consultation
Jon Clayton:or you may be able to email them, uh, with some questions, some ideas.
Jon Clayton:Just reach out, give it a try.
Jon Clayton:You may be able to access a variety of funding options that you're not aware
Jon Clayton:of right now to assist with any cashflow squeeze that you might be experiencing
Jon Clayton:to get you through this period to help you get back on your feet again.
Jon Clayton:There's absolutely.
Jon Clayton:No shame in doing this.
Jon Clayton:In fact, it's much better to tackle it head on now than to ignore
Jon Clayton:it and to dig yourself a bigger hole that you need to get out of.
Jon Clayton:So to recap.
Jon Clayton:Life will almost always derail your business plans at some point.
Jon Clayton:This is just a matter of time.
Jon Clayton:It is going to happen to nearly everybody.
Jon Clayton:If your first reaction is to panic, it's okay.
Jon Clayton:That's totally normal.
Jon Clayton:Just be kind to yourself.
Jon Clayton:Take a little time to compose yourself.
Jon Clayton:Again, don't make any big decisions about your business
Jon Clayton:until the panic phase is passed.
Jon Clayton:And know that there will be steps that you can take to start to turn things around,
Jon Clayton:like focusing on your hottest leads, using high touch personal outreach, and remember
Jon Clayton:to ask for help if you need it, because help may be closer to hand than you think.
Jon Clayton:I hope you found this episode useful.
Jon Clayton:I've handpicked four more related episodes for you, so I suggest
Jon Clayton:going and checking out episode 25.
Jon Clayton:That was on, uh, lead generation, explained myths, mistakes and tactics.
Jon Clayton:So that's another solo episode with myself and also check out episode 50.
Jon Clayton:That one was with Martin Humpback on automating lead generation to put
Jon Clayton:lead generation on autopilot, and also I think episodes 54 and 55 with
Jon Clayton:Helen TBE will be very useful for you.
Jon Clayton:And that was on when sales slow down, what to do to get more sales.
Jon Clayton:Until next time, bye for now.
Jon Clayton:Thanks so much for listening to this episode of Architecture Business Club.
Jon Clayton:If you liked this episode, think other people might enjoy it or just want to
Jon Clayton:show your support for the show, then please leave a five star review or
Jon Clayton:rating wherever you listen to podcasts.
Jon Clayton:It would mean so much to me and it makes it easier for new
Jon Clayton:listeners to discover the show.
Jon Clayton:And if you haven't done so already, don't forget to hit the follow or subscribe
Jon Clayton:button so you never miss another episode.
Jon Clayton:And if you'd like to connect with me online, you can do that
Jon Clayton:on most social media platforms.
Jon Clayton:Just search for @mrjonclayton.
Jon Clayton:The best place to connect with me online is LinkedIn and you can find a
Jon Clayton:link to my profile in the show notes.
Jon Clayton:Remember running your architecture business doesn't have to be hard
Jon Clayton:and you don't need to do it alone.
Jon Clayton:This is Architecture Business Club.