1 00:00:00,000 --> 00:00:13,800 In this episode, we are talking about how to level up in your web design business 2 00:00:14,000 --> 00:00:22,800 how to build your brand, 3 00:00:23,000 --> 00:00:29,800 and how to make more money without trading time for money. 4 00:00:30,000 --> 00:00:39,800 You ready? Let's get started. 5 00:00:40,000 --> 00:00:49,800 Hi, I'm Holly Christie. I'm from Websites Made Simple. I'm a website designer, a website designer's mentor, and I'm here to help you absolutely love your 6 00:00:50,000 --> 00:00:52,800 website design career because trust me, we've all had those times. 7 00:00:53,000 --> 00:00:59,800 Whether you are starting out or whether you've been in this game for a long old time where we've thought of chucking it 8 00:01:00,000 --> 00:01:09,800 all in and going and doing something else, I don't. 9 00:01:10,000 --> 00:01:19,800 The very first thing is your website has to be absolutely brilliantly representative of the work that you do. And 10 00:01:20,000 --> 00:01:29,800 sometimes as web designers we can think, oh, I really like to try this trend, or I've just seen that and I once bring it to my own site. And I have seen designers. Build 11 00:01:30,000 --> 00:01:39,800 and rebuild and rebrand and restyle their website like you wouldn't believe. 12 00:01:40,000 --> 00:01:49,800 customers. You need to have a really strong brand presence, and that means doing it once and leaving it alone. There's sometimes we get branding that we work with 13 00:01:50,000 --> 00:01:51,800 and think, oh yeah, I really love this. 14 00:01:52,000 --> 00:01:59,800 And there's other times you think, I don't love this, but I like it enough to put my name to it and I know that I can work with this. 15 00:02:00,000 --> 00:02:09,800 And you'll find that on my own websites. There's obviously the websites made simple website, which I have specifically for website designers and developers who are looking 16 00:02:10,000 --> 00:02:11,800 for resources to have a better career. 17 00:02:12,000 --> 00:02:19,800 And I have my website, vista demanding life.com, which is for actually selling websites to the website clients as 18 00:02:20,000 --> 00:02:29,800 well. And you'll see that the branding is the same color across both websites. It's just used in a slightly different way as well. Just have those different identities. And when I 19 00:02:30,000 --> 00:02:34,800 redid my branding a few years ago, I worked with a branding designer and I thought. 20 00:02:35,000 --> 00:02:39,800 I don't love the fonts and you know, a couple of those colors I'm, I'm not completely 21 00:02:40,000 --> 00:02:49,800 wedded to, but I know I can work with this and you'll see all across my social media, whether it's Instagram, whether it's LinkedIn, whether you look at my web 22 00:02:50,000 --> 00:02:56,800 designer's contract pack or onboarding packs or whatever it is, you will see that I use my branding really, really consistently. 23 00:02:57,000 --> 00:02:59,800 personally, I love gradients, but 24 00:03:00,000 --> 00:03:09,800 gradients aren't part of my brand, so I don't have them on there. I like that. Kind of girly swishy, kind of feminine vibe , but that doesn't work for the type of 25 00:03:10,000 --> 00:03:19,800 websites that I build for my clients, so I don't have it on my own website. So whilst building your personal brand, I'm also going to 26 00:03:20,000 --> 00:03:20,800 recommend. 27 00:03:21,000 --> 00:03:29,800 You kind of don't make it to you, because sometimes when we try and do that, we can get a little bit lost in the nuance as 28 00:03:30,000 --> 00:03:40,800 well. So make sure your branding strong. Make sure your website is representative of the websites that you build for other people. 29 00:03:41,000 --> 00:03:47,800 you need to be showing up consistently somewhere on social media and you can have a look at the one that works best for you. 30 00:03:48,000 --> 00:03:49,800 For me, I 31 00:03:50,000 --> 00:03:59,800 find that's LinkedIn. I still have a, I'm gonna say watered down Instagram presence and I used to have a very strong Facebook presence, 32 00:04:00,000 --> 00:04:09,800 but as the years went on, I stopped getting customers from there. And so it felt That it had its day. So I do have my pages slightly active there, but I don't 33 00:04:10,000 --> 00:04:10,800 waste time there. 34 00:04:11,000 --> 00:04:19,800 Other web designers I know can have really strong presence on TikTok as well. Whatever works for you, go ahead and do it, but show up. 35 00:04:20,000 --> 00:04:29,800 Be consistent and try and show up in kind of more than one place. So like, as I say, I do LinkedIn, but I also show up on my 36 00:04:30,000 --> 00:04:32,800 podcast. I show up on my website by adding to the blog post. 37 00:04:33,000 --> 00:04:41,800 Yeah, I make sure that I kind of spread my marketing around a little bit as well. 38 00:04:42,000 --> 00:05:04,800 thing is to be strategic with your content as well. And this is a mistake I see lots of designers and developers do. They start to build a personal brand, but they don't have a real strong focus behind it. And so they put up lots of posts of like, this is me, or this is what I did this week, or This is how it worked. 39 00:05:05,000 --> 00:05:09,800 And they forget that. They also need to be saying, this 40 00:05:10,000 --> 00:05:19,800 is what I do. Here are some websites I build. I sometimes see designers and developers go kind of head to head on LinkedIn, for example, 41 00:05:20,000 --> 00:05:29,800 and one will say, absolutely, one way of doing something is the right way. Someone else will take offense and We can all go in the ring and we can all go in the arena. I am 42 00:05:30,000 --> 00:05:39,800 generally not here to invalidate someone's opinion or someone's experience. I may say that's not my way of doing things. I may be a little 43 00:05:40,000 --> 00:05:48,800 bit more contentious and you'll find in my podcast archives, you see some of my LinkedIn posts, I am not a fan of Elemental as a tool for website builders. 44 00:05:49,000 --> 00:05:49,800 And I 45 00:05:50,000 --> 00:05:59,800 will sometimes put that on my posts. I made podcast episode and it, it gets a lot of attention and it's okay to have something that you will live and die by. There's an 46 00:06:00,000 --> 00:06:09,800 amazing website designer called Rachel Mess. I know her through LinkedIn. I've met her personally. She's all about accessibility, and yet that's the hill she's gonna die on. 47 00:06:10,000 --> 00:06:19,800 That's what her websites are about. That's what her posts are about. And her whole brand is, I really care about leveling the playing field for people through accessible websites. 48 00:06:20,000 --> 00:06:29,800 So do get known for having an opinion that is really important to you, one that you can really get behind, but don't invalidate other people's experience as 49 00:06:30,000 --> 00:06:30,800 well. 50 00:06:30,000 --> 00:06:39,800 You do it, make sure you mix up your content as well. we've talked a little bit about putting the 51 00:06:40,000 --> 00:06:49,800 content out there. I think we need to remember that different people engage with stuff in different ways. Like for example, I create video content, not all the time, 52 00:06:50,000 --> 00:06:54,800 and the videos are a little bit off the cuff, but I still do them personally. 53 00:06:55,000 --> 00:06:59,800 I find that video content really bores me, so I am not likely to engage very 54 00:07:00,000 --> 00:07:09,800 much with video content. I love carousels though. I like flicking through carousels. If they're boring, ill kind of get off them. That's a really good 55 00:07:10,000 --> 00:07:13,800 way of getting information across, and especially if it's slightly longer form content. 56 00:07:14,000 --> 00:07:19,800 So for example, if I write a blog for my website, I will then take the 57 00:07:20,000 --> 00:07:29,800 key points from that blog and I will turn them into a carousel, and they usually get quite good engagement as well. Obviously from social channels as well. It works well because 58 00:07:30,000 --> 00:07:32,800 they see people spending longer time engaging with your content. 59 00:07:33,000 --> 00:07:39,800 I also like to put some slightly more personal stuff up there, and that could be an annual 60 00:07:40,000 --> 00:07:49,800 review or a monthly review Throughout 2026, I'm aiming at doing a monthly review, which will be my personal and professional experience about that month has done. So. 61 00:07:50,000 --> 00:07:51,800 If you see I'm not doing it, you are welcome to get in touch with me. 62 00:07:52,000 --> 00:07:59,800 Hello at websites made simple co uk and say, why are you not doing this? Make sure that people get a real feel 63 00:08:00,000 --> 00:08:09,800 for your work and they get a real feel for you. Promote both equally. Answer the questions through your website that people are asking. So that could be, how much 64 00:08:10,000 --> 00:08:10,800 does a website cost? 65 00:08:11,000 --> 00:08:19,800 When can I expect to see a return on the investment of my website? What is the web design process? How to choose the right website 66 00:08:20,000 --> 00:08:29,800 designer. How to choose the right software. All those sorts of things are what people are putting into Google all of the time when they're looking at buying a 67 00:08:30,000 --> 00:08:30,800 website from a website designer. 68 00:08:31,000 --> 00:08:39,800 And as much as people will go on recommendations, they'll check out websites, they will ask Google All Bear Ask Chat, TPT. 69 00:08:40,000 --> 00:08:49,800 And you want to be, make sure that your results are in there, and then if you're answering those questions and they're in your blog, you can turn them into the carousel. You can get them out there on your social 70 00:08:50,000 --> 00:08:50,800 channels as well. 71 00:08:51,000 --> 00:08:59,800 But trust me, that kind of evergreen content never gets sold either. And when people contact me. About a website. The first thing I will know about it 72 00:09:00,000 --> 00:09:09,800 is that they've booked a call with me through the button on my website, and it'll drop into my inbox saying, this person's booked a call, and I actually have an autoresponder on 73 00:09:10,000 --> 00:09:10,800 that. 74 00:09:10,000 --> 00:09:19,800 That means that when they do that, they get an email saying, really looking forward to us going on the call. In the meantime, here is some information you might like, and that will be a 75 00:09:20,000 --> 00:09:25,800 link to the different blog posts on my website, which says, how to choose the right designer. How much would a website cost? 76 00:09:26,000 --> 00:09:29,800 How long does it take? What's the process like so that by the time 77 00:09:30,000 --> 00:09:39,800 I go on the call with them, they already know roughly how much the quote's gonna be. They know how long the process is, they know what they need, and they know what questions 78 00:09:40,000 --> 00:09:49,800 to ask me to be confident in. Choosing me as their designer. So usually by the time that they go on the call with me, 80% of the heavy lifting has been done through 79 00:09:50,000 --> 00:09:55,800 my website already. 80 00:09:56,000 --> 00:09:59,800 Leverage your network and I'm not a huge 81 00:10:00,000 --> 00:10:09,800 fan of in-person networking. And especially if you followed me for a while, you will most likely know from my personal content that I'm a single parent 82 00:10:10,000 --> 00:10:14,800 and those like 6:00 AM meetings, they're never gonna be something that I'm gonna make. 83 00:10:15,000 --> 00:10:19,800 And actually at 6:00 AM I don't wanna be out meeting people that's for sure. And 84 00:10:20,000 --> 00:10:29,800 that is where social media can really come into its own. And I go on so many web designers profiles and they've got either an inactive LinkedIn 85 00:10:30,000 --> 00:10:34,800 profile or they have 300 connections or whatever it is. You can do better than that. 86 00:10:35,000 --> 00:10:39,800 And I'd really recommend LinkedIn 'cause there's a lovely web design community on 87 00:10:40,000 --> 00:10:49,800 here as well. And it's easy to grow network there. By just being active and being on it and seeing what people are commenting on and going and putting your opinion in, or 88 00:10:50,000 --> 00:10:59,800 helping with advice or putting up that post that you weren't quite sure about, but your network is gonna be your key to the next steps of your business as 89 00:11:00,000 --> 00:11:00,800 well. 90 00:11:00,000 --> 00:11:09,800 And get to know people, take the time to drop them a message, comment on their posts. I will often drop into someone in the messages and say, oh, I see we're commenting on all of the 91 00:11:10,000 --> 00:11:19,800 same stuff, and I've built some really good relationships with people that way. And then it means when I think I would like to get to know some more people. 92 00:11:20,000 --> 00:11:29,800 me and I'll just drop into their LinkedIn and I'll say to them, you know, we're commenting on the same stuff. I would love to get to know you better. I'm thinking of running a webinar on whatever their 93 00:11:30,000 --> 00:11:32,800 topic of expertise is. Should we join forces and do this? 94 00:11:33,000 --> 00:11:39,800 And most people are gonna say yes. There's also the opportunity to ask people if you 95 00:11:40,000 --> 00:11:49,800 could speak on their podcast or whether you could speak in their membership group. Make sure you get to know them first. Do not cold pitch them. That will not go down 96 00:11:50,000 --> 00:11:54,800 well and most people will not only ignore it, they might block you as well. 97 00:11:55,000 --> 00:11:59,800 So it might be a bit reputation damaging, but it's if you build a relationship with someone 98 00:12:00,000 --> 00:12:09,800 and you think I'd like to get in front of their audience as well, it's absolutely okay to do that. I have people contact me quite regularly. They ask me to go on their 99 00:12:10,000 --> 00:12:14,800 podcast. They ask if I can come and speak in their membership groups, and they ask me to go on webinars with them. 100 00:12:15,000 --> 00:12:19,800 And I'm relatively discerning. I don't say yes to everything, 101 00:12:20,000 --> 00:12:29,800 but I really enjoy meeting new people and I enjoy sharing different parts of the industry and stuff. So never be afraid to do that. To leverage your network this 102 00:12:30,000 --> 00:12:39,800 year. 103 00:12:40,000 --> 00:12:47,800 things, and this ties in a little bit with saying about the make sure your website is really kind of demonstrating your knowledge in that area as well. 104 00:12:48,000 --> 00:12:49,800 But get really well known for it. Like 105 00:12:50,000 --> 00:12:59,800 I am really well known for service brochure style websites. And back in the day I did used to do shop sites and you know, to be 106 00:13:00,000 --> 00:13:09,800 honest, if I had a good business buddy who wanted to add a shop to their website, I would go and help them. But it's not my real area of expertise. 107 00:13:10,000 --> 00:13:19,800 expertise is user journeys. It's how to really showcase services. It's how to get more clicks on those websites, how to get that website to a point that people go on it 108 00:13:20,000 --> 00:13:27,800 and think. Yes, this is absolutely what I was expecting the website of this person to be. I'm loving the consistency. I'm going to engage with them. 109 00:13:28,000 --> 00:13:29,800 And then, you know, once 110 00:13:30,000 --> 00:13:39,800 people have made that engagement through the website, they're much more likely to go on to use you as well. So I'm really well known for that. The other thing I'm really well 111 00:13:40,000 --> 00:13:45,800 known for is talking web designers and web developers down from the ceiling when something's not quite worked out. 112 00:13:46,000 --> 00:13:49,800 And again, this can be a real benefit of 113 00:13:50,000 --> 00:13:59,800 networking and leveraging your network. Times a week, I will have web designers drop into my LinkedIn and say to me, I'm feeling really wrong, fitted. I've 114 00:14:00,000 --> 00:14:09,800 delivered a website and entirely to the client's specification, and we've gone all the way through, we're ready to publish. 115 00:14:10,000 --> 00:14:19,800 and said that they they're not sure that it's good enough, they want a second opinion or, they might come to me and say, I'm feeling nervous. I've got 116 00:14:20,000 --> 00:14:29,800 someone's website content. The content's not good enough. They're not prepared to change. The content will be guided, and I'm not sure what to do with the design or something like that. 117 00:14:30,000 --> 00:14:39,800 And so I will always, always kind of get 'em on Zoom or I will, they'll send me the link and I'll run a video and we'll work through it together as well. And people know that they can 118 00:14:40,000 --> 00:14:49,800 jump on a crisis call with me anytime. And I'm, you know, I'm really happy that that's what people know me for. That is part of the whole website's made simple, and they 119 00:14:50,000 --> 00:14:59,800 only need to come to me a couple of times with these sorts of things to then realize that actually they now have the tools for handling this as well. 120 00:15:00,000 --> 00:15:09,800 have a weekly group mentoring called that. I do that web designers can come on each week as well, and they can bring that sort of thing as well and learn from each other On that two, it's called 121 00:15:10,000 --> 00:15:19,800 Sparks Group Mentoring. And if that's something that sounds good to you, go websites Made Simple UK and you can check it out for yourself. 122 00:15:20,000 --> 00:16:00,800 website space. So whether you're a designer, a developer, an SEO, or a copywriter, you're welcome there. 123 00:16:01,000 --> 00:16:09,800 So I couldn't be on a podcast without saying start a podcast because podcasting is such a good way of 124 00:16:10,000 --> 00:16:19,800 demonstrating your expertise as well. And it's a really good platform because you can use it without being distracted. Like you put something in 125 00:16:20,000 --> 00:16:29,800 a LinkedIn feed or something like that, and generally it's gone within a couple of hours and you're looking at other people's stuff. 126 00:16:30,000 --> 00:16:39,800 on social media, but if you have a podcast, you've got your own podcast channel, and you can have this really linear experience of how you 127 00:16:40,000 --> 00:16:49,800 want to share your knowledge, your expertise, and your experience, and the experience you want your clients to have of you as well. So I absolutely recommend 128 00:16:50,000 --> 00:16:59,800 that for 2026, a podcasting is something that you look into and if that is something you're gonna look into. 129 00:17:00,000 --> 00:17:09,800 post called What I Learned from a Year in Podcasting, and it's on my this demanding Life site, so I will link it in the show notes as well. I really recommend that you read that before you 130 00:17:10,000 --> 00:17:19,800 start a podcast. Trust me on this one. And I really, really, really recommend my absolutely brilliant podcasting producer Neil Lio. 131 00:17:20,000 --> 00:17:29,800 Ponos Podcasting. He's brilliant. How to 132 00:17:30,000 --> 00:17:33,800 web. 133 00:17:34,000 --> 00:17:39,800 Leverage your email list. And this is something that, you know, website designers and 134 00:17:40,000 --> 00:17:49,800 developers aren't really known for their kind of prowess when it comes to writing and emails and templates and all that sort of stuff. But trust me, the more emails 135 00:17:50,000 --> 00:17:59,800 you send, the better you will become at it. And actually, one of my friends Lisa York, she has an email writing a course called Email Blockbuster 1 0 1, 136 00:18:00,000 --> 00:18:02,800 and I can send you the links for that as well. 137 00:18:03,000 --> 00:18:09,800 That is a real game changer about how to write emails that are curiosity based, that are 138 00:18:10,000 --> 00:18:19,800 engaging, but most importantly. Gets people clicking through, engaging with you, buying your products and services and stuff like that, and having 139 00:18:20,000 --> 00:18:25,800 the discipline of emailing your list every week or every fortnight will really make a difference. 140 00:18:26,000 --> 00:18:29,800 And even if you only have, you know, a few 141 00:18:30,000 --> 00:18:39,800 subscribers, set yourself a challenge that every week you'll put out a post inviting people to subscribe to your email list, and every week you'll send an email. And 142 00:18:40,000 --> 00:18:48,800 whether you are just sending it to three people to begin with, doesn't matter. Just get in the habit of it because more business is done through email lists than all the other places put together. 143 00:18:49,000 --> 00:18:49,800 So 144 00:18:50,000 --> 00:18:59,800 seriously do that. And finally, as I'm recording this, at the beginning 145 00:19:00,000 --> 00:19:09,800 of 2026, get started with this stuff. I mean, so often we think I will do this after I finish this website, or you know, 146 00:19:10,000 --> 00:19:19,800 next week, it's that manana manana thing. No, if you want to have a much better year than you have ever had, if you wanna make more money, you wanna build your brand, 147 00:19:20,000 --> 00:19:29,800 you wanna grow your business and you want to do that without being, you know, low value websites, and more time and more time and more time into it. 148 00:19:30,000 --> 00:19:39,800 Put these steps into practice. Now, I promise you. The end of this year will look completely different to the beginning of this year for you. So get 149 00:19:40,000 --> 00:19:49,800 started. Lemme know how you get on it. You can join my email list. Go to websites made simple co uk slash email. I would love to see you on it. I email my list every 150 00:19:50,000 --> 00:19:54,800 single week and let you know what's going on in the world of web design, what's going on in my life. 151 00:19:55,000 --> 00:19:59,800 And I'll say, let you know when I'm opening the doors to my programs and 152 00:20:00,000 --> 00:20:02,000 you know, what's available for you then and there. So until next time, happy web designing.