Hello everybody, and welcome to another amazing episode of the Unstoppable Success podcast.
Speaker AI am your host, Jaclyn Strominger.
Speaker AAnd you know, on this podcast we hear from amazing leaders and influential, influential people.
Speaker AI have tongue tied today and all about their insights and the things that they have done to have to have unstoppable success.
Speaker AAnd today I love to bring on and share with you Quinn Magnuson.
Speaker AAnd let me tell you a little bit about Quinn.
Speaker AWell, first of all, he is an ex pro football player.
Speaker AI mean, so, you know, like coaches, like, he knows how to be coach and all those things.
Speaker ABut he has gone from gridiron to the, from, from the gridiron to the boardroom and again, pro football player turned performance coach.
Speaker AAnd he believes that we suffer and we suffer in an outcome results obsessed world and preach that effort is the true focus we should have.
Speaker ALeadership is not a title, it is a privilege and it is earned.
Speaker AI.
Speaker AAnd he teaches people how to be leaders in all walks of life.
Speaker AI would like to add to that, which I would probably, I'll say, I think leadership is something that is, can, can be learned and is always to be worked on.
Speaker ASo anyway, welcome Quinn.
Speaker BThank you, Jacqueline.
Speaker BI, I'm excited to be here.
Speaker BI know it's been a while, you know, trying to get this together, but let's, let's chop it up.
Speaker BLet's have some great conversations today and I hope your audience enjoys it.
Speaker AOh, I am sure they will.
Speaker ASo, you know, I'm sure a lot of people are thinking, okay, ex pro football player, right?
Speaker AAnd obviously you, you've gone into leadership, but I'm really curious.
Speaker AThe football field, leadership is paramount in, in a team sport.
Speaker ASo I wanted you to share like, you know, what were some of those biggest lessons that you took from the field.
Speaker BI actually wrote an article about this for LinkedIn a few months ago and I spoke to how sports and business, you know, and, and I mean, a lot of walks of life, but sports and business, really, there's tons of analogies between the two and metaphors between the two.
Speaker BAnd I would say that, you know, anyone on a football team or any sports team in general can be a leader.
Speaker BI think we know that you and I would agree that leadership is not something that's, you know, just entitled to the top level.
Speaker BBut there's two people that really hold the power when it comes to, as, you know, having influence.
Speaker BAnd I think leadership is influence on a football team.
Speaker BAnd that's really, it's a quarterback and it is the head Coach.
Speaker BAnd I would say that the thing that I learned from, you know, 15 years of football and that was, you know, high school, college, pro, that when you want to run through a brick wall.
Speaker BAnd I use that metaphorically, you know, for that.
Speaker BFor that quarterback, for that coach that you play for, that says a lot about their leadership.
Speaker BAnd it's not because, you know, they dragged you kicking and screaming into the huddle, and they basically yelled at you to do better.
Speaker BIt's someone that you just.
Speaker BYou don't want to disappoint them.
Speaker BAnd you.
Speaker BYou just love the way that they lead and how they talk to you and that they don't get down on you, and they actually talk about the effort you're putting in, not just the result.
Speaker BAnd I remember distinctly I was playing in Winnipeg.
Speaker BAnd for your.
Speaker BFor your audience out there, professional football is, sorry to say, it wasn't NFL, it was cfl.
Speaker BSo thanks you for protecting me on that one, Jacqueline.
Speaker BBut still, it's still professional football, and professional it is.
Speaker BAnd we.
Speaker BWe got paid.
Speaker BI had a quarterback in Winnipeg.
Speaker BHis name was Matt Donegan, and he's.
Speaker BHe's a Hall of Famer.
Speaker BOkay?
Speaker BSo CFL hall of Famer.
Speaker BHe's actually on tsn, which is the ESPN equivalent in Canada.
Speaker BAnd I remember going into my first game, and I was, you know, kind of scared.
Speaker BPoor hooplas.
Speaker BAnd I was.
Speaker BI got in there, and I was, like, 22 years old.
Speaker BAnd I got into the game because the guy ahead of me had gotten hurt.
Speaker BAnd I got into the huddle, and he just looked at me, and he kind of grabbed me by the face mask, and he goes, you're gonna do great, kid.
Speaker BLet's go.
Speaker BAnd I was like, wow.
Speaker BI felt like I could.
Speaker AI'm gonna cry.
Speaker BI know.
Speaker BI felt like I could beat anybody.
Speaker BAnd then.
Speaker BAnd the sad thing was, Jacqueline is on the first play, I missed my block.
Speaker BAnd we got back to the huddle, and I'm like, he's gonna yell at me.
Speaker BHe's gonna yell at me.
Speaker BI'm just.
Speaker BI'm in deep kaka.
Speaker BAnd he.
Speaker BAnd he got me in the huddle, and in front of everybody, he looked at me again, grabbed my face back.
Speaker BHe goes, forget about it.
Speaker BNext play.
Speaker BAnd I was like.
Speaker BAnd I was like.
Speaker BI wanted to.
Speaker BI wanted to, like I said, run through brick walls for this guy.
Speaker BLike, Matt Dunnigan was the greatest.
Speaker BOne of the greatest quarterbacks that I ever played with.
Speaker BAnd I played with a lot of great quarterbacks.
Speaker BLike, played with Drew Bledsoe, who And it was a Hall of Famer with, for years, but I played with him in college and other CFL quarterbacks.
Speaker BBut leadership and in, on the, on the field and in the sports arena, basically it is about creating a psychologically safe environment for your teammates, for the entire organization, where people want to come to work every day and they feel good about it, they can be themselves and they're being recognized more for their effort that they put in and the, and the work ethic and the hard work as opposed to just results.
Speaker BSo when I talk about effort over results, and I don't want to reveal too much right now because I'm sure you have questions.
Speaker BIt's not, I'm saying, well, effort is everything and everybody should get a participation medal.
Speaker BThat's not what I'm trying to say.
Speaker BResults still matter, but it's the recognition of effort that gives people the, let's call it the battery energy, the juice to want to try to continue to recreate that.
Speaker BBecause as we all know, we can't affect results.
Speaker BWe can't control the result.
Speaker BWe can only control our attitude and our effort.
Speaker BSo when you tell your child, when you tell your athlete, when you tell your student in a classroom, when you tell your employee, you know that you, you really appreciate their effort.
Speaker BThey will go to lengths to try and prove that and to mimic that and to recreate that again, because they can control that.
Speaker BAnd so on the sports field, that's where I learned my greatest lessons, was definitely that, that, that first, you know, relationship building with my coaches, with my, you know, quarterbacks, with my teammates.
Speaker BIt's about propping each other up and making each other feel better because you make a ton of mistakes.
Speaker BAnd as an offensive lineman in football, if you make one mistake, it could be the end of a quarterback's knee.
Speaker BIt could be the end, you know, a play that goes for seven yard loss.
Speaker BIt's about going on to the next play, forgetting about it, and appreciating what everybody's doing around you.
Speaker AYep.
Speaker AYou know, I love, I love what you're, you know, talking about the effort and what you were able to see, you know, on the field.
Speaker AAnd I'll share, you know, one of the things that I see happening, particularly right now, like in high school basketball, because my son plays or just finished his senior year playing basketball, so he's off onto golf season soon.
Speaker ABut one of the things that you would, you would see is, you know, a kid putting in a lot of effort and he misses a couple of shots and then, and then the Coach pulls him because he missed a couple shots.
Speaker AWell, he's.
Speaker AI would say, why are you pulling him?
Speaker AHe's got.
Speaker AHe.
Speaker ABecause he, you know, he missed two.
Speaker ABut, you know, we always say you, you know, you miss every shot you don't take.
Speaker ARight.
Speaker ASo, you know, if the efforts there and, you know, whatever.
Speaker ASo maybe the guy who's blocking him away, I don't know, whatever it is.
Speaker ARight.
Speaker ABut what are you rewarding?
Speaker ARight?
Speaker BYeah.
Speaker BYou know.
Speaker BYou know what?
Speaker AThere's a fine line, I think.
Speaker ARight.
Speaker AYou know, there is.
Speaker BThere is.
Speaker BAnd.
Speaker BAnd I mean, we have to look at the big picture there.
Speaker BSo how I would.
Speaker BI would sort of process that situation if it was my son, okay.
Speaker BAnd puts in tons of effort, but, you know, was just shooting cold that night.
Speaker BJust not hitting the.
Speaker BHitting the rim, hitting the basket, and it's having a struggle.
Speaker BIt's.
Speaker BI'm okay with the coach pulling a player because of that.
Speaker BIf they.
Speaker BIf it looks like they've just gone cold, it's like pulling a goalie in hockey.
Speaker BIf they.
Speaker BThey're let in five goals on six shots, it's like, okay, something's just not right.
Speaker BThey're having a rough night.
Speaker BBut it's how you act when they come off to the bench, and what you say to them in that moment is what can either kill their spirit or bring their spirit up.
Speaker BSo as a coach, if I had, you know, let's say I pulled your son off and he had missed a few shots, I might just say, hey, take a rest.
Speaker BMissed a couple shots.
Speaker BDon't worry about it.
Speaker BWe'll get you back in the game.
Speaker BOkay?
Speaker BJust a little bit cold right now.
Speaker BAll right?
Speaker BNo big deal.
Speaker BJust make him.
Speaker BDon't make him feel bad that he missed shots like, as he's walking off.
Speaker BDon't say, you know what?
Speaker BYou can't hit anything tonight.
Speaker BJust go sit on the bench.
Speaker BIt's.
Speaker BIt's all in the messaging.
Speaker BAnd this is what I. I preach to my, you know, the organizations that I work with.
Speaker BIt's like, no, you can.
Speaker BYou can tell someone that they're not performing well, but give the reasons behind it and give them a chance to fix it.
Speaker BAnd so what we see in sports a lot is, you know, a receiver that drops three balls, you know, during the course of a quarter, a half, and the coach actually said.
Speaker BOr the quarterback will often go, hey, Coach, let's throw to that guy again.
Speaker BLet's give him a chance to recover his confidence.
Speaker BRight?
Speaker BAnd you'll do that.
Speaker BYou'll Go right back to the same guy who just dropped three balls because you don't want him spiraling downward mentally and, and just for the rest of the game.
Speaker BSo you go, you know what?
Speaker BWe're coming back to you.
Speaker BAnd that's, it's like you said, there's a fine line.
Speaker BRight?
Speaker ARight.
Speaker AThere's a fine line to it.
Speaker ASo, so I'm curious, you know, you're on the football field and you decide to obviously stop playing.
Speaker AWhat made you go and go into performance coaching and leadership?
Speaker BWell, I would say that there is, there is a.
Speaker BSeveral years between when I finished playing football, which would have been 1997, as I, as I tell my kids, in the 1900s, I quit playing football and I started coaching businesses and on leadership and performance in 2010.
Speaker BOkay, so that's a, that's a gap.
Speaker BThat's a 13 year gap.
Speaker BBut after I finished football, I actually went back to school because the first time around I didn't get my degree.
Speaker BSo I went back to school and I got my teaching degree and I actually was, was a high school teacher for five years.
Speaker AOh, wow.
Speaker BAnd I'm gonna, I'm gonna keep this short because there's a, there's a, there's a line that goes through all of this.
Speaker BAnd then I decided that, you know what, I love working with kids and I love teaching and educating kids.
Speaker BI just don't like doing it in a classroom setting.
Speaker BSo my wife and I actually became business owners.
Speaker BAnd all the employees that we hired for this particular business we owned were between the ages of, you know, 16 and 25.
Speaker BSo young, entry level type kids.
Speaker BThen we sold the company and that's when I started working for an advisory group, you know, up here in Canada, which is where I started doing my business advising and coaching and performance coaching.
Speaker BWhat I noticed, Jacqueline, from, you know, even when I was in high school, but, but that, that entire timeline, everything has one common thread and it was, I love helping people get better.
Speaker BOkay?
Speaker BSo even when I was, you know, playing football, I was always one that's going to help the other players get better.
Speaker BWe're going to watch film together.
Speaker BWhen I own my company, I wanted these kids to be hired and I want them to leave better.
Speaker BI found them and to go on to bigger and better jobs.
Speaker BWhen I was a teacher, I wanted all my, my, my students and my athletes at the school that I worked with to leave better than when I found them.
Speaker BAnd then business coaching for the last 15 years, and now a full time, you know, performance coach.
Speaker BBecause even in, even my book that just came out, it talks about how we can be a leader in every single walk of our life.
Speaker BWhether you're a parent, whether you're a coach, a teacher, a aunt or uncle, grandpa, grandma, business owner, it doesn't matter if you're, if you are concerned with helping others get better, especially young people, then you can be a leader and you should be a leader.
Speaker BAnd this is the message that I'm trying to bring, is that we don't grow more resilient and confident.
Speaker BKids certainly don't by having results based messaging shouted at them.
Speaker BThey grow by learning from mistakes.
Speaker BThey grow by being able to be themselves.
Speaker BThey grow by not being shown everything, how to do it.
Speaker BIt's like when, you know when you're working on the car with your dad and you go to, you know, turn something, a wrench or a screwdriver, and he goes, ah, you're doing it wrong.
Speaker BGive me that, I'll do it right.
Speaker BThat's not helping.
Speaker ARight?
Speaker AThat's not teaching.
Speaker BThat's not teaching.
Speaker BYou're not coaching.
Speaker BThey're not learning.
Speaker BAnd Jaclyn, it took me 50 years to figure all of this out because the effort over results philosophy that now I've written a book about and it's the name of my coaching service.
Speaker BIt was like my kids finally taught me this lesson and I was like, you know what?
Speaker BI kind of.
Speaker BNot that I was a bad father.
Speaker BIt's just that when I raised my kids and I coached my kids too, it was too much results based messaging.
Speaker BSo here's an example.
Speaker BIf people are confused by what I mean by that, my son would actually.
Speaker BMy daughter, my daughter was born talented right out of the womb.
Speaker BSo she would finish a swim meet and she would have won all of her races and she broke a provincial record.
Speaker BAnd I would acknowledge that I like, you broke a provincial.
Speaker BYou won all your races.
Speaker BHoly crap.
Speaker BRight?
Speaker BOr she got 98% on a test.
Speaker BLike, she was just good at everything she did.
Speaker BShe didn't even really have to try.
Speaker BShe was so talented.
Speaker BAnd so I kept saying that you're so talented, you're so athletic, you're so smart, you're so, you know, beautiful.
Speaker BWhen you tell kids that at a young age, and this is a Gen X, Gen Z problem, because we were told as parents, Gen X parents tell your kids how great they are, even if they aren't.
Speaker BAnd I told her this and I just go.
Speaker BAnd she got in her mind, I'm, I'm awesome.
Speaker BI need to Be awesome all the time.
Speaker BAnd if I'm not awesome all the time, I'm a failure.
Speaker BThat's what you're telling kids, that's what you're telling people when you constantly remark the result that happened.
Speaker BBut when you tell your children, students, athletes, whoever, when you say, I saw the work you put in practice this week, that's why you had a good game, right?
Speaker BTheir brain says, I can control that effort thing, I'm going to keep doing that because maybe I'll have more good games, right?
Speaker BBut even if they don't, you still want to reward the effort because they'll continue to try to recreate that.
Speaker BBut when you tell them you're so smart, athletic, talented, they have this vision of themselves that their self worth is based on success alone, not the journey.
Speaker AYou know, it's so true.
Speaker AThere's so many things that, that we tie to.
Speaker AI'm just going to call it the number, right?
Speaker ALike the number of baskets, the, the scoreboard, the, you know, the bank account, the speaking engagements, the whatever, like, and people, it's true, it's show the effort and, and, but not to give everybody a trophy because not everybody gets the trophy.
Speaker AJust because you showed up doesn't mean you put in the effort, right?
Speaker AThere's a huge difference.
Speaker AAnd I always feel that that is one of the biggest things that we need to have that unstoppable success.
Speaker AIf you are putting in the effort, there's also that tipping point of where, you know, you keep putting in the effort, you keep putting in the effort and then all of a sudden the more the results will start to come, right?
Speaker AThere's that you'll tip over and like it's going to be, oh, you'll see the benefit of we don't know when
Speaker Bthat's going to happen.
Speaker BWe don't know when that's going to happen.
Speaker BThat's the thing.
Speaker BYou can, you can put in effort for six days, you can put in effort six years and see results, you know, in those time periods.
Speaker BWe don't know when that's going to happen.
Speaker BAll you can do is just do it.
Speaker BAnd so I love the screen that was on when I was in the waiting room before the show.
Speaker BIt was basically just small, consistent efforts.
Speaker BEvery single day is what makes us successful.
Speaker BBecause once again, you can't control the outcome.
Speaker BIf I'm £350 and I want to get to down to 250 and I'm just constantly just looking at the scale, it just beats you down.
Speaker BBut what about the 14 days of, you know, 11 mile walking.
Speaker BYou did.
Speaker BWhat about the fact you did lose 20 pounds, but maybe not, not the hundred you want.
Speaker BThose are all celebrated successes.
Speaker BBut, but, and I find this in society, and I hate to say this to your American listeners, but I mean American society is based on a scoreboard.
Speaker BIt is literally like you were born out of conflict.
Speaker BThis country, your nation was born out of conflict.
Speaker BAnd it's like, you know, we're the back to back world war champs, right?
Speaker BYou know, stuff like that.
Speaker BAnd, and that's great and that's fine.
Speaker BAnd I love celebrating, I love winning, I love trophies, I love championships.
Speaker BBut when that's the only thing that you're messaging is like it's win at all costs.
Speaker BOr you know, you either win or lose.
Speaker BOr as Bobby, who said Ricky Bobby would say, you either win or you're a loser.
Speaker BLike second place is the first loser, man.
Speaker BIt just, this is why, this is why people in business situations get burnt out because they work their tails off.
Speaker BBut maybe they didn't get that contract signed, maybe they didn't hit their target for the quarter, maybe they didn't hit budget.
Speaker BAnd their manager says, well, you didn't hit budget.
Speaker BGee, thanks Mr.
Speaker BObvious.
Speaker BLike I know I didn't hit budget.
Speaker BI'm already beating myself down for that.
Speaker BI don't need to hear that.
Speaker BBut if you say, you know what, all the effort you're putting in, it's, it's market conditions, it's a bad economy right now.
Speaker BJust keep doing what you're doing.
Speaker BJust takes the pressure off, makes them want to work harder.
Speaker BAnd this applies to everything, you know,
Speaker Ait's, I, I love that you just said that because, you know, one of the things that I feel like that we talk a lot about on this show is we talk a lot about, you know, those values that are aligned in alignment.
Speaker ASo in leadership, you know, that value of being able to, you know, to me like one of the biggest values is, is that support.
Speaker AIt's not the right word that I'm thinking of right now, but like to really, you know, lift people up and not to, you know, to be that cheerleader, to say, hey, guess what?
Speaker ARight?
Speaker ALike, you know, one of those values, it's, if you're working with a com, with somebody who doesn't value cheerleading the others, that's not going to be the right place for you.
Speaker ABut it's so important for us to promote the effort and to remind people that those small steps, it compounds so the weight that you want to Lose.
Speaker ARight, right.
Speaker AAtomic Habits, the Compound effect.
Speaker AYou name, you name the book, right?
Speaker AIt's, it's been written about it, right.
Speaker AYou know, do those little things.
Speaker ABut the other key part is in doing those little things, it's the long game, right?
Speaker AYou know, it's, I mean, unless you're selling, unless you're selling gasoline, burgers, fries, right?
Speaker AYou know, you're, you're out there and your business is the long game.
Speaker AYou're building relationships, I love calling it relationship capital.
Speaker AYou're building that relationship and the person that you, whatever you're doing today, two years down the line, right?
Speaker AThey might, you know that they might pick up the phone and call you.
Speaker AThey might change their mind because they're seeing something that you're doing.
Speaker AI mean, there's so many things that can happen in those small little things that we do daily.
Speaker BThat is the hardest thing to get business owners to change their mind on.
Speaker BBecause, and I get it, I understand as a business owner, founder, CEO, whatever you want to call it, they are being measured by results.
Speaker BOkay.
Speaker BOr even if you're your own business owner, you own your own business, you are measuring yourself daily by how much revenue do we do today, how much we do this month, what is the KPIs on that, what's our margins?
Speaker BAnd it's like, I get it, because that's your livelihood.
Speaker BIt's putting food on the table for your family.
Speaker BBut that's the hardest thing that I, I come up against when I'm working with business owners, because most business, and this is a generational thing, so most business owners that, that I work with are Gen X.
Speaker BSo these are people born between 65 and 81.
Speaker BAnd, and some boomers are still left over, the ones that are long in the tooth, still kicking around.
Speaker BSome boomers and some gen, and lots of Gen X owners.
Speaker BWell, we, because I'm Gen X, we grew up in a culture of results only.
Speaker AYeah.
Speaker BEverything was results, results, results.
Speaker BAnd, and that's just how I grew up.
Speaker BI knew it and everybody knew it.
Speaker BAnd it wasn't bad.
Speaker BIt was like, get results.
Speaker BIt's, it's the millennials that finally started to question it and they wanted more work, life, balance because of it.
Speaker BAnd now the Gen Z are basically going, too bad.
Speaker BI'm walking.
Speaker BSee ya.
Speaker BBecause I don't want to be part of your results obsessed culture here.
Speaker BI want to know, how do I fit in?
Speaker BWhat, what role do I play?
Speaker BWhat's my purpose?
Speaker BAnd because I will give you my energy.
Speaker BBut where are My energies going.
Speaker BYeah, and that's the difference.
Speaker BAnd, and this is the, like I said when I work with younger business owners and like millennials and then the occasional Gen Z young, really young ones, they all have a totally different mindset.
Speaker BThey still want results, but they understand how important culture is, how important relationships are, how important it is to grow your people.
Speaker BBecause right now we're living in a society where getting, finding a new job is very tough or you can't find good people.
Speaker BWell, why not keep the people you have and, and how you do that and the, the culture that you build is what keeps them.
Speaker BPeople aren't going down the street for an extra buck an hour.
Speaker BThey're going, they're leaving your company because they don't like you and they don't like your culture.
Speaker BThat's what Gen Z is doing.
Speaker BThey're, they're using their feet to basically send a message to these business owners saying, listen, I, I don't feel psychologically safe here.
Speaker BAnd I'm not trying to turn this into some, you know, left woke stuff.
Speaker BThat, that's not what psychologically safe means.
Speaker BPsychologically safe just means I can be myself.
Speaker BI'm recognized and rewarded for the effort that I put in.
Speaker BAnd you're trying to coach and teach and grow me so that I can do that for others that come behind me.
Speaker ARight.
Speaker BBut business owners struggle with that.
Speaker AYou know, it's interesting that you say that business owners struggle with that because I.
Speaker ARight.
Speaker AIt's the long game.
Speaker ARight.
Speaker ABut the other thing too is, and I think this has been around for eons, is, you know, doesn't to me, doesn't really.
Speaker AWell, maybe not the boomers, because they just stayed in the jobs.
Speaker ABecause they just stayed and, and they, you know, they worked for, got their first job out of school and they, a lot of times they stayed at the company for 25 years and 30 years or whatever.
Speaker ADoesn't.
Speaker BStability.
Speaker BStability.
Speaker AYeah, they wanted that.
Speaker AThey, yeah, they wanted the stability.
Speaker AThat was like that, that, that mindset then.
Speaker ABut somewhere along the way it always has to me, it has always been, people don't leave companies because of the money.
Speaker AThey leave companies because of how the companies make them feel.
Speaker AThey most say it's the money, but it's never the money
Speaker Bin the end.
Speaker AIt's usually never in the money.
Speaker ABecause, you know, and, and I've said this, you know, you know, and, and I think statistically speaking, the human resources, you know, group could probably, you know, back me up with some statistics.
Speaker ABut if you take the Counteroff.
Speaker AOr if you say, I'm leaving Company X and you, you know, you say you're.
Speaker ATo your boss, I'm leaving Company X and leaving, blah, blah, blah, whatever, I got another job at Company.
Speaker AYeah.
Speaker AAnd your boss says, okay, well, we're.
Speaker AWell, what are they offering you?
Speaker AAnd they're gonna say, oh, they throw me $20,000 more, blah, blah, blah.
Speaker AAnd they're like, okay, well, we're gonna offer you 35.
Speaker AAnd if you take it, what's gonna end up happening six months later?
Speaker AYou're still gonna leave because you were not happy.
Speaker AAnd, you know, shame on that company for then saying, well, we'll give you 35.
Speaker AWell, you should have given them the 35 in the first place.
Speaker AYeah, right.
Speaker BSo basically, you were undervaluing me right from the go.
Speaker ATake a hike.
Speaker BYeah.
Speaker BYeah, you're right.
Speaker BPeople like.
Speaker BI mean, it's.
Speaker BYou see it all over Instagram on business accounts.
Speaker BLike, and.
Speaker BAnd coaching accounts.
Speaker BLike, basically, it's.
Speaker BPeople don't leave bad companies.
Speaker BThey be.
Speaker BOr.
Speaker BSorry, they leave bad leadership.
Speaker ARight.
Speaker BAnd.
Speaker BAnd this.
Speaker BBut I'm giving a. I'm giving a keynote speech on Wednesday this week, and it basically, I'm going to try to get the CEOs that are in the room, because they're all over 10 million in revenue, to see the correlation between, as a business owner, trying to grow your people through that effort, recognition, that growth, mindset through psychological safety.
Speaker BBut I always try to get them to first go.
Speaker BI ask them, are you a parent?
Speaker BLike, do you have children?
Speaker BAlmost everybody in the room does.
Speaker BRight.
Speaker BHow many of you have coached a sports team, Your kids, sports team?
Speaker B60 to 70% have.
Speaker BHow many of you have ever had to teach somebody something?
Speaker BA few.
Speaker BOkay.
Speaker BIt's all the same.
Speaker BYou should treat your employees the way you treat your children, your students, your athletes.
Speaker BThey should all be treated the same way.
Speaker BYou're trying to grow them, get them better, so that the culture of the team becomes a place that people want to work at or play for or be part of.
Speaker BAnd.
Speaker BAnd so I try to.
Speaker BIt's not dumbing it down, Jacqueline.
Speaker BIt's.
Speaker BIt's basically simplifying it for them.
Speaker BBecause we need to stop thinking like it's 1968 again, where business is separate from social life, business is separate from family life, business is separate from everything.
Speaker BIt's not anymore at all.
Speaker BAnd I use Maslow's hierarchy of physiological needs to talk about this, because at the bottom, it's just your basic food, water, shelter, you know, clothing.
Speaker BWell, There's a business Maslow's hierarchy as well, which is basically just, are you giving a fair wage?
Speaker BDo they have safe working environment and so forth?
Speaker BAnd every level on that hierarchy and the pyramid going to the top.
Speaker BYou can see where in the early 1900s, business owners, oh, we have to pay them more.
Speaker BOh, we have to give them only eight hours a day instead of 20 hours a day.
Speaker BRight.
Speaker BAnd then in the 90s, it was like, oh, barbecue Fridays.
Speaker BOkay, we're creating culture.
Speaker BWell, the new Maslow's hierarchy, the self actualization at the top is effort, recognition is growth, mindset in the workplace is physiological safety and psychological safety.
Speaker BAnd business owners need to start grasping that.
Speaker BAnd the millennial owners are coming onto it.
Speaker BThe Gen Z's will, but the boomers and the Gen X's are fighting it tooth and nail.
Speaker ARight.
Speaker AI love that.
Speaker ASo, listeners, I think this is actually, I want to just share.
Speaker AThis is so important to understand both, you know, whether you yourself are growing a business or you're within a business and you're a leader or maybe you're a solopreneur, think about those efforts.
Speaker AI mean, seriously, listen to Quinn.
Speaker AI mean, you know, it is your effort that you're putting in.
Speaker AYes, you want to see results.
Speaker AIf you're not getting the results you need, maybe you need to change the effort.
Speaker ABut don't stop the effort.
Speaker ARight?
Speaker BLet me, let me, let me clarify this.
Speaker BThis will help because I'm going to play my own devil's advocate.
Speaker BThe two questions that I get.
Speaker BOne is, so basically any effort counts as, as, you know, I should recognize any effort, you know, once again, participation, metal idea, that whole concept, I'm like, no, not at all.
Speaker BEffort still needs to be intentional.
Speaker ARight?
Speaker BSo here's, here's a very simple example.
Speaker BIf you are overweight and you're trying to lose weight, don't go and lift weights more.
Speaker BYou need more cardio, right?
Speaker BThere's a way to lose weight that works.
Speaker BSo it's intentional, the effort so that you can get the results.
Speaker BSame thing in business.
Speaker BIf you have a salesperson and they think the best idea to get new clients is to only just email them.
Speaker BWell, it's been proven that reaching out to people verbally through a phone or meeting with them for coffee, lunch, whatever, is better.
Speaker BSo the intentional effort, there needs to be more directed towards that.
Speaker BSo we're not saying that if you have an employee that is putting in effort every day and it looks like they're just sweating bullets every day and putting the, you know, working hard looks good.
Speaker BAre they producing?
Speaker BNo.
Speaker BOkay, we need to now decide.
Speaker BIs the effort they're putting in intentional and purposeful towards what they're trying to accomplish?
Speaker BSo I want to clarify that because people go, well, I've got people who bust their tails and they still don't produce.
Speaker BWell, let's take, let's have a chat with them about what are the inputs that we need to get outcomes.
Speaker BThe second one is, what about those people who can get results without trying?
Speaker BAnd I go back to my daughter, who was that, one of those kids who was just naturally gifted at everything, and they go, well, what if, what if we have an employee that, you know, hits their budget all the time and basically barely, barely works at all?
Speaker BI said, well, how would you handle that?
Speaker BNumber one?
Speaker BI asked them how they would handle that and they go, well, I really don't care.
Speaker BThe person's hitting their targets.
Speaker BThey're killing it.
Speaker BYeah, but I'll tell you what, they're going to get bored quick and they're going to go to another company because you're not, you're not making them feel fulfilled and growing them.
Speaker BIf they're just, if all they're there is just to kill the scoreboard, they will leave.
Speaker BI said, why don't you ask them to teach the others?
Speaker BWhy don't you say, you know, how do you, how do you just kill your results every month?
Speaker BWhat is it that you do?
Speaker BAsk them.
Speaker BAnd if they say, well, I don't really do a whole lot, but I do do this, can you teach that to the others?
Speaker BBecause obviously it's working and you get them to buy in now to being a leader to the others.
Speaker BSo I hate when, when I'm, you know, speaking to an audience and someone goes, well, this is participation medals or, you know, what do you tell that person who just kills it all the time?
Speaker BAnd they don't have to really try hard at all.
Speaker BThere's ways around that.
Speaker BThere's ways to grow them.
Speaker ARight.
Speaker AAnd, but, but one thing that I think is really important that you just said, you know, that's underlying in that is communication.
Speaker AYeah, right.
Speaker AThe communication is so important.
Speaker AAsk them, you know, because somebody who's killing it.
Speaker AYeah, we, whether somebody is killing it or they're not killing it, both people need to be supported and feel like they're part of the team and that they're contributing.
Speaker AAnd they're also, that they feel that the, that the leadership is helping them
Speaker Bgrow or maybe they need to be challenged more.
Speaker BHere's Another great example.
Speaker BAnd once again, I'm using cross referencing in the classroom.
Speaker BYou have four or five students that are all just a students.
Speaker BThey're going to get 90s no matter what they do.
Speaker BThey're getting 90s.
Speaker BThey don't have to work very hard at it.
Speaker BThey're just smart and they just get it right.
Speaker BAnd I basically just go, okay, well, I still should spend time with them, or maybe I should challenge them even more.
Speaker BI would let them define their own project they're going to do.
Speaker BOkay, you tell me, how are you going to meet curriculum objectives, do your own project?
Speaker BAnd they'll, they'll eat that stuff up.
Speaker BRight?
Speaker BBecause even the high achievers, the ones that can show up and just succeed, want more.
Speaker BI call them lions.
Speaker BThey're lions.
Speaker BFeed your lions.
Speaker BKeep feeding your lions.
Speaker BRight?
Speaker BAnd the ones that are struggling, okay, you need to spend more time with them.
Speaker BBut then you need to understand why they're 50% students.
Speaker BProbably a backstory there.
Speaker BMaybe life's not good at home, what have you, whatever.
Speaker BBut that goes for your employees, too.
Speaker BIf you have an employee that's underachieving or falling asleep at work or showing up late or whatever, well, I would say it's your job to find out why and try to support them and help them in that area.
Speaker BBecause you're probably going to end up firing them if you don't.
Speaker BSo why not at least give them an opportunity?
Speaker BBecause there's generally a story there.
Speaker BBut challenge your overachievers and nurture and coach your underachievers and try to make them work together.
Speaker AI love that.
Speaker AI absolutely love that.
Speaker AQuinn, I could talk to you for hours on this subject because it is so important.
Speaker ABut how can my listeners connect with you and get more of all that you're teaching and sharing, you know, effort over results.
Speaker ASo, right.
Speaker BYeah, yeah.
Speaker BSo very, very simple.
Speaker BMy website is Effortless over Results.
Speaker BAll one word.
Speaker BEffort over results dot com.
Speaker BMy.
Speaker BMy first, new, first book just came out.
Speaker BResults.
Speaker BYeah, just came out this week.
Speaker BAnd you can find that@book.reportoverresults.com.
Speaker Byou can also just go to the main website.
Speaker BI'm on LinkedIn, just look for Quinn Magnuson.
Speaker BBut I would say basically just go to the website.
Speaker BWe also have a podcast, the Effort over Results podcast that is on YouTube, so you can go find it there as well as Apple and Spotify.
Speaker BBut literally, if you just search Effort over results on any major platform, you're going to find us.
Speaker BAnd I love talking about this stuff.
Speaker BSo very, very happy to be here today.
Speaker BThank you very much, Jacqueline, and I hope to hear from some of your audience.
Speaker AOh God, I hope everybody.
Speaker AGuys, seriously, reach out to Quinn and please do me the favor.
Speaker ATwo things.
Speaker ANumber one is we actually have a brand new community on Skooled called Skool the sk o o l Unstoppable Success.
Speaker ASo please listeners, jump over to school and jump into Unstoppable success.
Speaker AWe are offering tips, trainings, some courses, there's some free, there's going to be some paid.
Speaker ABut get in now while it's free and you'll love it.
Speaker AAnd then do me the next favor please and hit subscribe to this podcast if you haven't already.
Speaker AAnd please make sure that you share this with a friend, business colleague or somebody else that you think might be able to get some nuggets from this great message.
Speaker ASo thank you again for listening.
Speaker AAgain, thank you Quinn, for being a great guest.
Speaker AI'm your host, Jacqueline Str and this is the Unstoppable Success podcast.