My formal coaching journey is very recent, about two years ago.
Pallavi:But I guess the person I was becoming had been long coming.
Pallavi:And like they say, our transformation just takes many years and lots of iterations.
Pallavi:I grew up in India studied there.
Pallavi:So obviously education and getting academically sound was a big sort
Pallavi:of dream of my parents, let's say.
Pallavi:And then I found that is the best way out to keep people off my back.
Pallavi:Because if you scored well, you did well, then everyone then you were good.
Pallavi:You could get away with stuff.
Pallavi:I was clueless when I left school and college.
Pallavi:It was like, what am I going to do next?
Pallavi:So I did very well in my school and college, I topped, but pretty
Pallavi:clueless, get started doing law.
Pallavi:So I got a degree in legal studies, never practiced it for a day.
Pallavi:And then I went ahead and built a career in shipping.
Pallavi:In maritime, because at the time I was looking for legal departments of
Pallavi:multinationals because multinational was the cool place to be.
Pallavi:And I thought I should get there.
Pallavi:And then then one thing led to another and I just Did my work as
Pallavi:I did other things in life, which was, you just put your back into it.
Pallavi:That was the only way I knew things.
Pallavi:And I built a career from being an international trainee.
Pallavi:And I grew into leadership roles with with one of the world's biggest
Pallavi:shipping companies in the world.
Pallavi:And it was a fabulous innings of my life because I got lots of
Pallavi:opportunities to travel around the world.
Pallavi:This little Indian girl coming out of a little Corner of the world
Pallavi:where, and it was a whole world.
Pallavi:You take an eight hour flight from Delhi to wherever.
Pallavi:And you were, it was like being in a time machine because what
Pallavi:you saw that was so different from what you were used to seeing.
Pallavi:So a lot of cultural awakening, working with people, trying to really get ahead.
Pallavi:And after over a decade in that company, then Out of the blue from
Pallavi:nowhere, a cancer crept up in me.
Pallavi:There was no family history.
Pallavi:I was living a fairly healthy life, but I guess you've got to do your time.
Pallavi:We've got to do our time in certain things.
Pallavi:This was about 11 years ago now.
Pallavi:So knock on wood.
Pallavi:I feel I'm good now when people ask me the question, are you okay now?
Pallavi:I still don't know how to answer it.
Pallavi:Because what do you say?
Pallavi:It was actually after I recovered medically from cancer, as I was coming
Pallavi:back into life, then along the way I met someone and fell in love, the person
Pallavi:I'm with now and we moved countries.
Pallavi:He's a Brit.
Pallavi:He's not Indian, but we met in India and then we moved countries.
Pallavi:Went to Singapore work there.
Pallavi:And that's when I transitioned from leadership to business development
Pallavi:and that coming through with my personal growth after cancer and
Pallavi:trying to come back into life.
Pallavi:It was an interesting mix.
Pallavi:It was a confusing because on one hand I was learning new ways to integrate
Pallavi:back into society into my life after.
Pallavi:After cancer.
Pallavi:But on the other hand, I was also moving out of leadership where I didn't have
Pallavi:any authority and speaking to prospects who were far more experienced than
Pallavi:I was, who were far more knowledge experts than I was in that field.
Pallavi:My job then became having to unlearn everything I had done professionally.
Pallavi:And relearn stuff and then meet them at where they are, not just
Pallavi:intellectually, so I can answer their questions, but also convince them
Pallavi:and influence them to buy from me.
Pallavi:This was a, this was quite a big game changer.
Pallavi:And in parallel, I was listening to pods, I was reading books, I
Pallavi:was trying to figure life out, you get all these questions, why me?
Pallavi:What's going on?
Pallavi:And it's hard to say any one incident that turned things around for me, but
Pallavi:organically I was starting to make sense of life and really starting
Pallavi:to understand the whole quality that makes life alive, which is aliveness.
Pallavi:How do you show up with this whole degree of presence, which is not just
Pallavi:an external confidence, but it is being aware of what your purpose in that
Pallavi:conversational meeting is, but equally being intellectually sound and what
Pallavi:you're going to talk about being prepared.
Pallavi:Yet infusing the conversations with a degree of vitality, with
Pallavi:a degree of friendliness, whether that deal got signed or not.
Pallavi:The goal was to open a door from a cold call, open a door and then
Pallavi:make the relationship happen.
Pallavi:And I think it was just very interesting to me.
Pallavi:It came very naturally to me.
Pallavi:The professional in me had a lot of professional pride, the
Pallavi:intellectual in me wanted to really not be caught out given my whole
Pallavi:trust in academics back in the day.
Pallavi:And that's how I realized how I could have been in places
Pallavi:where I had a title as a leader.
Pallavi:And now I didn't have a title as a leader.
Pallavi:I was just a salesperson and I had to get the job done.
Pallavi:And that transition kept growing.
Pallavi:I moved from Singapore, we came to Greece, and then I've changed my subject
Pallavi:matter expertise within maritime, but from one part of maritime to another.
Pallavi:Coaching then was a way for me to deepen into human potential to really
Pallavi:understand, can I access my potential?
Pallavi:And I think I was also developing a bit of nuance around life.
Pallavi:Like what moved things in a conversation?
Pallavi:Why was someone getting iffy when they don't want to talk to me or
Pallavi:what worked in this conversation and I was getting really curious
Pallavi:about those pockets, those nuances.
Pallavi:Coaching was just a natural fit.
Pallavi:It was a pull.
Pallavi:I didn't have to think too much.
Pallavi:Should I make this investment in myself?
Pallavi:I'm like there's something to be learned here.
Pallavi:Let's do this.
Pallavi:And this was the long back story.
Pallavi:And then LinkedIn was a platform for me to launch myself.
Pallavi:Really, the initial bit was create a checklist and see, can I do this?
Pallavi:Can I be consistent?
Pallavi:Can I post interesting content without chat GPT?
Pallavi:Some of the very basic personal metrics.
Pallavi:Can I reach out to people?
Pallavi:Can I build a network?
Pallavi:And I was like, hell, I can.
Pallavi:And then gradually I Started to engage with LinkedIn in a way that was something
Pallavi:I hadn't thought of sitting on the sidelines when I got into it, I was like,
Pallavi:there are real people here and there are ways I can engage with them differently.
Pallavi:I've gotten really good over time at sussing people out very quickly.
Pallavi:I think, of course, there's a lot to be learned.
Pallavi:I still make a lot of mistakes.
Pallavi:But sussing people out depending on what they're saying, how they're saying it,
Pallavi:what's the content of the conversation.
Pallavi:And which enables me to decide quite quickly where am I going with them?
Pallavi:Is this a go or no-go?
Pallavi:So that's the long and short of the person behind the profile.
Rob:Okay.
Rob:That's fascinating.
Rob:The first thing that comes to mind is now what you talk about is presence.
Rob:You're able to express your ideas very clearly, you do it with presence.
Rob:But what, when you're telling me that you've grown up was it Delhi or India?
Rob:It was India.
Rob:But you don't have an accent.
Pallavi:I think I've lived in so many different parts of the world that I
Pallavi:you just pick the accent where you are.
Pallavi:And if you speak to a very British father in law, he'll tell you my
Pallavi:accent still very Indian accent.
Pallavi:So I guess it depends on who your listener is.
Rob:That's curious to me because my my parents grew up in Ireland.
Rob:I grew up in London and I went to a Catholic school.
Rob:Where I grew up, Harrow was, I don't know why, but it seems to be like the first
Rob:place for immigration for immigrants.
Rob:So there was a wave of Irish West Indian, Indian, Asian Polish.
Rob:So it's like you could see in the area I grew up, but because we, I was brought up
Rob:a Catholic, so I went to Catholic school, so it's almost all at that time Irish
Rob:but mum had lost her accent and she'd lost her accent because she'd come over
Rob:at nine and you're double Dutch it's and so she was, she went through life very
Rob:kind of combative and also defensive.
Rob:She'd studiously worked to get rid of her accent, whereas my dad and a lot of the
Rob:other people I was around hadn't so much.
Rob:So it was interesting to me.
Rob:So law wasn't necessarily your, love or was law something practical that you've.
Rob:It seemed like a good career.
Pallavi:It was actually, I don't know what to do, let's
Pallavi:take some entrance exams.
Pallavi:And I got through a lot.
Pallavi:And this was in the back of a really late night party we'd had.
Pallavi:Me and my best friend, we went for an exam the next day.
Pallavi:And I made it, she didn't.
Pallavi:I still tease her today about it.
Pallavi:So I was like, yes I'm in.
Pallavi:And for three years now, I don't have my dad on my back anymore.
Pallavi:Like I've got something to do.
Pallavi:So that's how law happened.
Pallavi:There was no love at all.
Pallavi:Yeah.
Pallavi:Okay.
Pallavi:And now I tell people I can barely spell the word LOE
Pallavi:. Rob: Okay.
Pallavi:So then the next.
Pallavi:part that was clearly quite formative, I'd imagine is the cancer episode.
Pallavi:That must be for many people, that's a changing point in life.
Pallavi:Yeah, it's it's funny because when I put my marketing hat on,
Pallavi:we all need that point, the lowest point where you start, but I think
Pallavi:reality is a bit different in the sense that there's so many small
Pallavi:organic things that keep happening.
Pallavi:So after cancer, for instance, the medical treatment was over, but it
Pallavi:was getting back to my workplace.
Pallavi:My boss kept the same position for me for a year.
Pallavi:I was away from work and he said, when you're okay, you come
Pallavi:back into the same position.
Pallavi:And I was incredibly grateful for that.
Pallavi:But coming back and people's looks, glances, questions.
Pallavi:And I guess your own sort of, confidence is shattered on multiple levels.
Pallavi:I guess the point I'm making is that while the medical treatments over the emotional
Pallavi:readjustment to life has taken me.
Pallavi:I've been on the scenic route, as I call it, it's taken me joyously beautiful
Pallavi:amount of time to start figuring life and looking at life differently.
Pallavi:And now it was a long time ago and memories tend to fade and
Pallavi:I'm also deliberately not trying to remember too much of it.
Pallavi:But it changed my perspective in one profound way for sure, which is that I
Pallavi:think about mortality pretty much once a day, twice a week, three times a week.
Pallavi:It's not a taboo thing for me.
Pallavi:And I kind of joke around because humor is hugely valuable
Pallavi:for it's a big value for me.
Pallavi:And I'm like, God's given me these second innings for a reason
Pallavi:and I better not screw it up.
Pallavi:I've got to do something good with it.
Pallavi:But I think that sense of timing, that ability to say, what is
Pallavi:a 70 year old Pallavi going to be saying to the Pallavi today?
Pallavi:If I'm fearing over something, that for me is my biggest, it snaps me
Pallavi:out of fear like this, because I think I'm my biggest stakeholder.
Pallavi:When I bring the 70 year old standing in a corner and just looking at
Pallavi:me saying what the hell's going on, why aren't you doing this?
Pallavi:And why are you twiddling your thumbs?
Pallavi:That I think is the biggest change for me after cancer.
Pallavi:Time.
Pallavi:You value time, but not in a time management kind of way.
Pallavi:Like manage time, but in the sense of fill your time with
Pallavi:just rich and beautiful things.
Rob:It reminds me of the the Stoic Memento Mori, isn't it?
Pallavi:Yeah.
Pallavi:Yeah.
Rob:Okay.
Rob:What exactly is the journey that you take your clients on?
Pallavi:Great question.
Pallavi:So in, in my coaching process, which is a one to one and very
Pallavi:personalized women leaders.
Pallavi:Come to me obviously with a problem because if there wasn't a problem,
Pallavi:they wouldn't be looking for a coach.
Pallavi:And the problem usually starts with what is not working,
Pallavi:which is at the surface level.
Pallavi:So our very first step and I'm talking now a very standard, let's say six
Pallavi:session period, which is roughly about six, six and a half, seven hours.
Pallavi:We go through where they are currently in there, what their problem is, and
Pallavi:then we start doing, going deeper into the values that might be informing the
Pallavi:situation that are, that they are facing.
Pallavi:Whenever a person comes with a problem at work, it's never for a
Pallavi:technical issue that they're facing.
Pallavi:It's always a personal development that they, that's coming in the way.
Pallavi:Something personal is coming in the way of the professional development.
Pallavi:And this values exercise is really the next two or three sessions devoted to
Pallavi:it, because this is where we go quite deep into what might the sources be
Pallavi:and why they, once that's dismantled, why they feel stuck, that's when we
Pallavi:start to turn the sails for the next, for the remaining session to say, so
Pallavi:what are you going to do about it?
Pallavi:Somewhere in the middle of these it takes about three to four sessions,
Pallavi:depending on where the client is and, how difficult their journey has been.
Pallavi:But once we dismantled the source and I'm not a big believer in staying with sources
Pallavi:also, although that's really important as a professional, I struggled a lot with,
Pallavi:I recognize where the problems were.
Pallavi:I recognize my blind spots.
Pallavi:My head coach is telling me my blind spots, but it wasn't easy
Pallavi:to determine what do I do next?
Pallavi:So in the remaining part of the coaching process, we customize skills and
Pallavi:tactics and strategies they can use.
Pallavi:So depending on the nature of the challenge, I could look at
Pallavi:their communication at work.
Pallavi:We look at how are they communicating?
Pallavi:What are the emails read like?
Pallavi:Is it a problem specific to a person?
Pallavi:Is it a more generic problem?
Pallavi:And the reason I do that is because when a person gets a taste of success.
Pallavi:ability, their own potential that they can unlock something which
Pallavi:can't happen at a theoretical level.
Pallavi:You've got to take it down to brass tacks.
Pallavi:And when we do that reassurance kind of fuels the next.
Pallavi:Conversation they want to have with someone.
Pallavi:And then mostly after six or seven or max eight sessions these women are on
Pallavi:their own because they've tried and tested some strategies and tactics.
Pallavi:So it's about starting with the problem statement, focusing, going
Pallavi:down to the origin and then going very tailored to how to get out of it.
Pallavi:So I use combination of NLP.
Pallavi:I use a combination of neuroscience.
Pallavi:The philosophy is going forward looking, then backward investigation.
Pallavi:And I do this because this is where I struggled the most.
Pallavi:As a brown woman working with different nationalities,
Pallavi:different parts of the world.
Pallavi:Of course, as a professional, you're trying to grasp how the culture
Pallavi:is and how people communicate.
Pallavi:That's fine.
Pallavi:But I think comes a point where you recognize the problem very
Pallavi:well, but now you need that helping hand or that guidance.
Pallavi:If you speak to HR at work, they tow the party line, they're not going to come
Pallavi:to you with specifics that you need.
Pallavi:They don't have the time.
Pallavi:You're just one amongst many.
Pallavi:Your leader, even though if, even if they're the nicest people in the
Pallavi:planet, the point is that in their role as a leader, they're incredibly busy.
Pallavi:You've got to work this out yourself.
Pallavi:I made so many wrong decisions and I did so many things that would do
Pallavi:differently that I think there's so much value in having someone guide you.
Pallavi:Attuned to your authentic style.
Pallavi:So if you tell me Pallavi do this, that's mentoring.
Pallavi:This is what I did Pallavi in this situation.
Pallavi:You can do this, that's mentoring.
Pallavi:But this, what I do is we look at my clients authentic style of operating.
Pallavi:One client said she was very kind.
Pallavi:She came across very soft spoken, but she said, I don't want to lose that.
Pallavi:We don't want to lose our authentic style.
Pallavi:But, we concluded the end of eight weeks or so and she said, I want to be fierce.
Pallavi:So when they come up with anchor words like that, they are such guiding forces
Pallavi:to say this is what I want to be here.
Pallavi:These are the questions I want to ask in this meeting or in this conversation.
Pallavi:That becomes a game changer because now, when you leave coaching with me you're
Pallavi:walking out with some very specific things you can apply to your situation.
Pallavi:As opposed to reading a book, which is generic or listening to a pod, you
Pallavi:still have to make the mental effort to say, after reading a book, what do
Pallavi:I extract in integrate into my life?
Pallavi:But when you are coaching one on one , you're co creating solutions.
Pallavi:They're plated up for you in your style, in your favorite restaurant.
Pallavi:And I think that's what makes it so much fun.
Pallavi:And I learned so much in the process.
Pallavi:Like it's so much fun doing this as well.
Rob:The first point I want to pick up on is the last thing you
Rob:said there, it's so much fun.
Rob:Clearly you love what you do?
Rob:So what is it what's the part of it that you love?
Pallavi:I think the fact that I'm over all the embarrassments vulnerabilities,
Pallavi:I can pretty much bear my soul to someone, but without minimizing myself.
Pallavi:That makes me feel that I'm in a very strong place.
Pallavi:Now that's obviously the outcome of a lot of work done in the back.
Pallavi:Now when I show up as this person who's saying, you know what,
Pallavi:I screwed up and I'm not being Precious about the words I use.
Pallavi:I use certain words with a very deliberate purpose just to test people,
Pallavi:loosen them up a bit, open them up.
Pallavi:When you're sharing with someone that I've done this, it immediately
Pallavi:opens the person up as well.
Pallavi:And the quality of your conversation goes from very formal coach,
Pallavi:coachee conversation to okay.
Pallavi:So what are we, what can we create here?
Pallavi:What's possible here?
Pallavi:Like it goes to possibilities.
Pallavi:So we shift from.
Pallavi:We shift from problem solving to possibilities.
Pallavi:And I think that's where we go from tunnel vision to saying, so what's possible.
Pallavi:Maybe you're, debating it's the wrong thing you're focusing on.
Pallavi:Maybe we need to focus on this.
Pallavi:And so many times we would shift the goalpost.
Pallavi:But that's because we've uncovered a blind spot.
Pallavi:So the fun part is this.
Pallavi:This ability to have this open conversation and share my
Pallavi:experiences so candidly that they open the other person up and then
Pallavi:the quality of the conversation is just like a different planet.
Pallavi:It's so energizing.
Pallavi:It's so much fun.
Rob:I can see that because you come across as very poised you're
Rob:very deliberate in your choice of words in the way that you talk.
Rob:So whereas I I have something to say and I stumble da da da I lose
Rob:my words and my presentation is not.
Rob:So I can see that you would be intimidating.
Rob:for someone who might feel that they're struggling because you are so poised.
Rob:You do have so much presence.
Rob:And I suppose when I worked in groups, I realized that I
Rob:never really wanted to lead.
Rob:So I started school as a school was a waste of time.
Rob:Didn't see any sense in it.
Rob:I was never going to follow anyone else.
Rob:So I've never been a follower, but equally when I've been asked to lead, I'd never
Rob:want to lead because I felt it's for each person to make up their own choices.
Rob:When I've been in the group, what I found is there's often someone who comes across
Rob:as yourself, really poised, they speak really well, they speak for the group,
Rob:they hold, they have, they're charismatic and they have all those kind of qualities.
Rob:And then but I would just talk to them and it would turn out that I was the
Rob:person with the ideas, but I didn't want to, I couldn't present them as well.
Rob:I would just talk to them and then they would just talk to the group.
Rob:So I always found that way of working for me.
Rob:I can see that someone's coming in and they're maybe feeling self conscious
Rob:about, communication is a problem and they look at you and I think that you've
Rob:never suffered what I've suffered.
Rob:You're like, I can't do what you can do.
Rob:So I can see how powerful that would be for you to share that because
Rob:you do come across as if it's natural and you are naturally poised.
Pallavi:Thank you.
Pallavi:Those are big words you've used there Rob and I'm going to have to listen to this.
Pallavi:Your way of operating is also very interesting.
Pallavi:So when I do interview you, I'm going to I'm going to go
Pallavi:back and listen to this bit.
Pallavi:I learned over a long time as an outcome of my.
Pallavi:Cancer situation that actually we're here to have a good time
Pallavi:before we roll off a mortal coil.
Pallavi:I call it mortal coil because we all have we all make mistakes.
Pallavi:We will continue doing it.
Pallavi:That's fine.
Pallavi:Yeah.
Pallavi:Like I still do it.
Pallavi:When I tried to take pictures from a website and say,
Pallavi:okay, so what is the persona?
Pallavi:What is this media persona probably wants to project to the world?
Pallavi:It was never being this uppity in a nice, big suit or looking really, it's easy.
Pallavi:That's the easy bit.
Pallavi:I can get a red suit and I can wear it, or a dress or whatever.
Pallavi:I wanna be the girl next door . Who was just as much the underdog trying to dodge
Pallavi:and trying to find a way into life and said, you know what, to hell with this.
Pallavi:That's what I am.
Pallavi:And I'm, of course, lots of bruises along the way.
Pallavi:You stumble, you fumble, you fall, but now here's an opportunity.
Pallavi:People don't need to do that.
Pallavi:So what I was, what I started saying was, I think it's after cancer and many years
Pallavi:after it, when I realized that actually to just bear your vulnerabilities, but then
Pallavi:do it a little bit nice, sassy, classy way, as opposed to being a victim mode, I
Pallavi:can make it sound really victim like, Oh, yeah, it's been really tough my 10 years.
Pallavi:And then we can have a sobby conversation, or I can say yeah, it
Pallavi:happened and thank God I'm alive and I better do something about my life.
Pallavi:That's also why I went for I don't know if you saw this on LinkedIn,
Pallavi:but I went for this standup comedy.
Pallavi:In Greece, they, there was a small club doing English style comedy and you could
Pallavi:do four minutes of material and you'd get feedback that I was saying I practice and
Pallavi:I'm like, I'm just going to go and do it.
Pallavi:Like, how bad would it be?
Pallavi:I did twice.
Pallavi:The first one was great.
Pallavi:I think I got some claps or laughs for the second one.
Pallavi:I bombed like big time, but I said, I'm coming back.
Pallavi:This is not over yet.
Pallavi:So yeah, because of cancer, I think my, I'm able to say it's okay, it's fine.
Rob:It puts life into perspective, doesn't it?
Rob:I think stand up has to be the hardest thing.
Rob:I think public speaking is hard.
Rob:I wouldn't say I'm a great speaker, but it took me a lot just to stand up and speak.
Rob:I can remember I went to Toastmasters and the first time I had to give a speech
Rob:I spent, there's all the kind of warm up and other things going on before you
Rob:go and I was just looking at the door and I could just go, I could just go.
Rob:That terrified me.
Rob:But for stand up is it's brutal.
Rob:It's one thing to give a speech and people will look bored or whatever.
Rob:Stand up.
Rob:If you don't get a laugh, it's yeah.
Rob:I have great admiration for you in doing that.
Pallavi:Thank you.
Pallavi:But I have to say it was a workshop.
Pallavi:It was a safe space.
Pallavi:There were so many other people like me, which is part of the reason I went.
Pallavi:I was like, all right, we're gonna, we're gonna start with small stakes,
Pallavi:but yeah, but it was fun nonetheless.
Pallavi:Enjoyed it.
Rob:Normally when you work with people, there is a common
Rob:problems, common scenarios.
Rob:So when I would work with people in relationships,
Rob:when I work with people one.
Rob:There's normally a point where they get there where they start
Rob:to trust you and it's am I broken?
Rob:Am I unlovable?
Rob:Is there something wrong with me?
Rob:So that's the common thing and I think that comes across in most coaching.
Rob:So I'm just wondering what are the common fears, misconceptions and
Rob:myths that people working with you have before they start working?
Pallavi:I think Given that social media is talking so much about
Pallavi:imposter syndrome, about people pleasing, about a lot of these
Pallavi:elements, women come quite aware.
Pallavi:And yes, I do feel like an imposter.
Pallavi:So they'll come in saying, I feel like an imposter.
Pallavi:And there is a huge gap between and I say this respectfully.
Pallavi:So not disrespectfully, but it also applied to me that you recognize the term
Pallavi:imposter syndrome, but then when you start talking about the traits of an imposter.
Pallavi:Or traits of someone who feels legitimate when you start going deeper,
Pallavi:you start to realize that this is a, it's a surface level thought about,
Pallavi:okay, I'm not feeling confident here.
Pallavi:So one of the biggest moments I encounter is when we reframe
Pallavi:and they go, Oh, really?
Pallavi:So for instance, an imposter syndrome, your question, you ask them saying,
Pallavi:so how many presentations have you made in the past to senior people?
Pallavi:So let's talk with data.
Pallavi:So I bring in I like talking a bit with numbers and data and evidence
Pallavi:and facts, because we want the fluff out of the room, right?
Pallavi:This is not a therapy.
Pallavi:This is saying let's go and conquer the world.
Pallavi:So one of those is.
Pallavi:You ask them factual questions, and as you start to go a bit deeper and gently, you
Pallavi:start to realize that there is no evidence for them to say, I feel like an imposter.
Pallavi:It's more lack of training or lack of this.
Pallavi:And that kind of goes, and that's a tough one because it goes from, if I
Pallavi:can, An easy go to, I have imposter syndrome, just saying, now I need to
Pallavi:practice that I need to really think through what goes on the slides.
Pallavi:And that transition goes from, I'm feeling, do I need to stop
Pallavi:thinking what I need here?
Pallavi:So let the thinking come first and then inform your feeling
Pallavi:as opposed to feeling first.
Pallavi:So they come to me feeling, and then we go on to thinking.
Pallavi:Another one is where they.
Pallavi:They come to me with statements.
Pallavi:This is how this one spoke to me.
Pallavi:This is one this one said to me when I asked them to write up a product
Pallavi:description, they said, that's like making a peanut butter sandwich.
Pallavi:It's simple.
Pallavi:Why do I need to do this?
Pallavi:How do I respond to such situations?
Pallavi:And then you actually track back a little bit with them saying,
Pallavi:so what occurred in that moment?
Pallavi:The whole session sometimes goes into dismantling a moment, but the moment
Pallavi:you do, you can start to see their eyes widen and they're saying, okay,
Pallavi:and then I didn't know what to say.
Pallavi:A macro generic feeling down to really zoomed in moment and
Pallavi:asking them what happened there.
Pallavi:When they sit with that moment, and when you're doing it in a
Pallavi:safe place with someone who's facilitating that process for you.
Pallavi:There are tremendous moments of insight that come out of it for them as to why
Pallavi:did I freeze in front of this person.
Pallavi:The last thing I'd say, which is very powerful is I love to give
Pallavi:them a language they can use.
Pallavi:And the words they can use.
Pallavi:So one of the things that if someone's struggling with confidence I tend to say,
Pallavi:especially to women is that don't complete your thoughts, complete your sentence.
Pallavi:You'll start noticing it and seeing it all the time.
Pallavi:So often, even men do, but because I'm a women's coach and consultant,
Pallavi:I'll stay in that domain, but they just ended with, yeah, we did that.
Pallavi:Yeah.
Pallavi:Yeah, it was a good presentation.
Pallavi:They said it was good.
Pallavi:Yeah.
Pallavi:So yeah.
Pallavi:No.
Pallavi:You've got to complete your part because it's such a harmless, it's so humble.
Pallavi:So yeah, it's two words.
Pallavi:It's very harmless, but you don't know when it starts to happen at other places.
Pallavi:And then you don't know when it starts to get filled in with other people's
Pallavi:thoughts because they interpret it.
Pallavi:And before you know it, because you're not aware you lose the plot.
Pallavi:It's too hard and it's too late.
Pallavi:So I also work with them to give them a language.
Pallavi:If they've got a difficult boss?
Pallavi:You need to insist more from let's say a peer.
Pallavi:How do you do it without alienating them?
Pallavi:So we kind of work with, so these are some of the fears and some of the
Pallavi:things we spend our time in, which either end up becoming tools and
Pallavi:strategies they can work out with.
Pallavi:Or insights they can walk up and say, Oh, okay.
Pallavi:So this is what I need to tweak.
Pallavi:And the last bit I'm going to say, that's the moment of personal power and that
Pallavi:gives me goosebumps every single time.
Pallavi:Because when you notice that glint in their eye and you notice in a
Pallavi:very quiet and a slow environment, like talking, everything's just easy.
Pallavi:That moment of personal power when they step into when they taste it, it's
Pallavi:just very hard to go out of it again.
Pallavi:So that is the connection they draw and then they learn how to keep
Pallavi:resting it every time within them.
Pallavi:That's usually invigorating as well.
Rob:Yeah it's more experiential, isn't it?
Rob:It's where someone experiences something, they know what it feels like.
Rob:And so they're more able to calibrate to that in the future.
Rob:It's interesting that you say about the not people not finishing sentences.
Rob:So I edit quite a lot of these.
Rob:Particularly in discussion, I realize how little I finish a sentence because I start
Rob:one sentence and then I have an idea and I go in another direction and then I go
Rob:in another direction and I realize when I edit it, it's all gibberish because
Rob:I've never actually said anything.
Rob:I've just started in one direction and then I've suddenly had a different idea.
Rob:And it's something.
Rob:One of the challenges I've had in speaking is I tend to think as I speak and I've
Rob:needed to learn to shut off ideas.
Rob:This is what I'm going to say that's it because otherwise I'll say something
Rob:and I'll, I could have said it 10 times, but each time it will trigger a
Rob:different association, a different idea.
Rob:I'll go off with the idea and I'll end up without a finished sentence.
Pallavi:A standard of admission Rob, I should commend you.
Pallavi:But one thing I do, I started for myself because I was not a smart ass either.
Pallavi:And I tell a lot of my clients as well is we all need to think when we are speaking.
Pallavi:We do, because otherwise it's, yeah.
Pallavi:So I tell them, use, say the statement, get used to saying the statement, 'yeah,
Pallavi:so I'm just thinking as I'm speaking.
Pallavi:Please bear with me', let them know what's going on and you'll notice.
Pallavi:People actually don't interrupt you when you say that.
Pallavi:It works because you made the intention known that you're not a slow thinker.
Pallavi:You're thinking as you're speaking.
Pallavi:Yeah.
Rob:Yeah, that can make all the difference.
Rob:It's being prepared, isn't it?
Rob:And when you're prepared, gives you a level of confidence.
Pallavi:But like you said, if that you would show some ideas and say, this is
Pallavi:what I'm going to talk about or focus on but I think in live conversations, when
Pallavi:someone is saying something and that is not what you're prepared for, it's a curve
Pallavi:ball, it can come in quite handy to just ask for this time to say I'm just having
Pallavi:a thing, but I'm thinking as I'm speaking.
Pallavi:And I use that a lot because.
Pallavi:Because I think in culture, we put a lot of emphasis on prepare, and it's great.
Pallavi:But, in a presentation, for instance, it's not how well you deliver it.
Pallavi:What were those two curveballs that you handled well?
Pallavi:And not with answers.
Pallavi:It could just be, like, I don't have the answer, I'll come back.
Pallavi:Or this is what I think as of right now, what are your thoughts?
Pallavi:And so whichever way you tackle that curveball, I think the differentiator
Pallavi:becomes when you're prepared when that moment comes, because a lot of
Pallavi:this is performance without rehearsal.
Rob:Yeah that's that's a great insight.
Rob:Another thing that I've realized is when I'm over prepared.
Rob:So I'm really gonna get this message across.
Rob:I'm really over prepared.
Rob:They tend to be my worst presentations because I become so fixated
Rob:on getting an answer or on, on sharing an idea that I lose any
Rob:connection with who I'm talking to.
Rob:And that's really why It's really why I do these videos is because
Rob:I don't like talking to a camera.
Rob:It doesn't give me any energy.
Rob:I'd rather ideas come up live.
Rob:And I accept that my like presentation isn't as poised . But for me that's an
Rob:acceptance of that's the way I work.
Rob:For me, it's more about what I know just being able to get across that.
Rob:And I think.
Rob:All of us, we have to accept our makeup, our strengths.
Rob:And I think if you accept them yourself, then other people accept you as them.
Rob:I'm guessing that's probably a large part of your work is when people come to
Rob:you, they're not accepting themselves and through your work, they raise their game,
Rob:but they also come to accept themselves.
Rob:Which is where the confidence and presence comes from.
Pallavi:Yeah, I use four terms.
Pallavi:I, the only thing I very deliberately stay away from is use terms like self
Pallavi:awareness as an arrival point into a conversation, because the arrival
Pallavi:point of a client into my life or into my office is always a problem.
Pallavi:And that problem inevitably takes you down to self awareness.
Pallavi:Okay.
Pallavi:I just think it's a boring, if I had a problem at work and I, and there
Pallavi:was a coach, lovely coach, but she was talking about self awareness.
Pallavi:I like, no, I don't wanna go.
Pallavi:Sounds boring now.
Pallavi:It may not be the case for everyone but I think you, you're absolutely right.
Pallavi:It is about accepting your constitution.
Pallavi:This is who you are and, yeah, and it's not going to be perfect,
Pallavi:you're not a pleasure 24 7.
Rob:I I think for me it's, you have awareness and when you have awareness
Rob:you have to accept a large part of my thing is accept reality as it
Rob:is, accept people as they are accept yourself as you are and then once you
Rob:have that acceptance you're able to move on and then you're able to evolve.
Rob:It all begins with awareness, but awareness on its own isn't enough.
Pallavi:Yeah.
Pallavi:So the awareness bit is also where a coach can help because that's where
Pallavi:they'll help you uncover your blind spots.
Pallavi:And when I got my first coach at work and part of the reason what I do, I'm
Pallavi:just taking a step back is because I think as little girls, we were never
Pallavi:really taught how to tackle situations.
Pallavi:Skillfully, quite difficult conversations.
Pallavi:So the communication styles, the operating styles and the rituals you absorbed as a
Pallavi:child and you went through with to college they don't usually work in the workplace.
Pallavi:So women end up doing one of two things.
Pallavi:They either go along with things and don't really watch their views.
Pallavi:And they're like, it's too much of a hassle, too much of an effort, or like
Pallavi:I used to be too much for some people because you want to get the results
Pallavi:and it's not so much about people.
Pallavi:You want to get there.
Pallavi:Tempering both the approaches is hugely crucial, not just as
Pallavi:a woman and as a professional.
Pallavi:I think it's vital human skill.
Pallavi:To be able to figure out when you want a soft touch, when you want a hard
Pallavi:touch, who needs tough love or who needs the little gentle pat on their back.
Pallavi:What I think made a huge difference for me was to depersonalize a lot of this
Pallavi:stuff and take it at a human level, because when we start to look at the
Pallavi:ability to love or be loved as humans or lead or be led as humans you have to
Pallavi:realize it is, it was never about you.
Pallavi:You have this capacity accessible to you and you can take the tools
Pallavi:available in the marketplace and expand that capacity for yourself.
Pallavi:But your magic and your ability to transform things, it's
Pallavi:within you it's never outside.
Pallavi:That's the distinction between an external title you get at work
Pallavi:is the director of something.
Pallavi:Versus your inner power, which has nothing to do with titles.
Pallavi:It's got to do with everything non formal authority.
Pallavi:So how do you, in a conversation or even events, how do you just show up?
Pallavi:So I went for an event and this is me having cultivated this over the years.
Pallavi:It's not a recent, look at me, I'm so smart, but I was at this
Pallavi:massive event a few weeks ago.
Pallavi:In one of the parties, after we met the people, we'd gone to meet, what do you
Pallavi:do, you can start scrolling your phone or you can start doing whatever else.
Pallavi:I just took my business cards out and I was like, okay, so I'm
Pallavi:going to go talk to this one.
Pallavi:And I said, look, 'hi, I'm so and and instead of just, scrolling
Pallavi:on my phone, I'm here to network.
Pallavi:I thought I should come and network.
Pallavi:That's what I do.
Pallavi:What do you do?' And they will, Oh, great.
Pallavi:And they were like, Oh, I've never seen someone come in,
Pallavi:what's the word engaged this way.
Pallavi:This is great.
Pallavi:And the conversation started, but I went with a very genuine
Pallavi:intention and articulated it.
Pallavi:So I'm not here to scroll on my phone.
Pallavi:I can do that.
Pallavi:I'm here to engage.
Pallavi:So this is me.
Pallavi:And then I met a few people like that.
Pallavi:So this is the skill part.
Pallavi:So the self awareness is that, okay, I could be looking good standing alone,
Pallavi:and this is feeling really embarrassing.
Pallavi:Okay, that's, now what?
Pallavi:Oh, now I've got to do something about this.
Pallavi:So it's like the dance or the tango between self
Pallavi:awareness and self expression.
Pallavi:This is what I think, and this is how I'm going to bring it out into the world.
Rob:Yeah.
Rob:I love that.
Rob:Basically I'm seeing that there's, it's really three things.
Rob:It's self awareness, it's the skill and what that leads to is self expression.
Rob:I'm going back to how you began, how you, Answered that question.
Rob:You talked about going back to why, going back to, it was like why I
Rob:do what I do or something similar.
Rob:I just wanted to, what's the end product.
Rob:So for me people think I do relationships.
Rob:People think I do conflict.
Rob:People think I do teams, but for me, it's none of that.
Rob:It's about freedom for people.
Rob:Because the first key focus that I chose was how can people be happier?
Rob:And it wasn't so much about happiness as about what's stopping you.
Rob:So it was overcoming barriers.
Rob:I only got into relationships because relationships were where
Rob:everyone was stuck and I started to see the patterns .It's not
Rob:about having a great relationship.
Rob:It's about feeling free because so many people are stuck in a bad
Rob:relationship or they're stuck without a relationship when they want to be in one.
Rob:And they feel that's the thing holding them back when really they just.
Rob:need to feel free.
Rob:So I'm curious, what would be your equivalent?
Pallavi:It's living the life of integrity.
Pallavi:Your inner and outer world, your inner world needs to be
Pallavi:channeled into your outer world.
Pallavi:But you need to do it skillfully.
Pallavi:If I'm in a relationship and I say, this is what I want in this relationship,
Pallavi:I would want you to come and give me a cup of tea every day, once a day.
Pallavi:It makes me feel loved.
Pallavi:That's not going to work.
Pallavi:I've got to find a way to, to land it with the other person so they can
Pallavi:understand where I'm coming from.
Pallavi:And in that process, I grow because I'm creatively now thinking that
Pallavi:this is how I want to experience this relationship with this person or at work.
Pallavi:If someone is behaving in a certain way and a lot of times I still don't succeed.
Pallavi:I have to say, this is about living a life of integrity, because when
Pallavi:you do, the degree of personal power, you feel and therefore the freedom,
Pallavi:like you say, the potential and your capacities that you can expand.
Pallavi:It's phenomenal.
Pallavi:And you can scale your impact.
Pallavi:You can't scale your impact on your own.
Pallavi:You need different mechanisms.
Pallavi:It's not a post a day or a conversation a day.
Pallavi:So the ultimate goal is that you've got one life.
Pallavi:You've got to really live it to your maximum potential.
Pallavi:And there is a way to do it.
Pallavi:It doesn't have to be effortsome.
Pallavi:You can live in integrity.
Rob:Integrity is one of my core things.
Rob:And it's core for that reason.
Rob:For me honor is so important and integrity is the way that you feel honor.
Rob:People define things differently, but for me, if you live with integrity.
Rob:You feel that like you don't have guilt, you're not hiding from people,
Rob:you can just be who you are and then you can look at yourself in the mirror,
Rob:and for me that's what it's about more than what other people see you,
Rob:if you can be at peace with yourself.
Rob:Now wrapping all that up.
Rob:You mentioned it's women leaders, but who is the kind of
Rob:person that is looking for you?
Rob:What's going on before they contact you, you've spoken a bit about the
Rob:problems but then, yeah, if you could give us a snapshot of where they
Rob:might be now, what the process would be like and where they'll get to.
Pallavi:So a smart, thoughtful, ambitious corporate leader at the workplace.
Pallavi:And when I say leader here, they don't need to be leading people.
Pallavi:They are, they could be an individual contributor or a leader.
Pallavi:So aspiring or established leaders.
Pallavi:Either they know what the problem is.
Pallavi:They can't get on with the boss.
Pallavi:They can't get on with someone or their career isn't going the way they want it.
Pallavi:So they know, or they're problem unaware and something isn't quite working and
Pallavi:they don't know why in their workplace.
Pallavi:They would have wanted to be at a certain level by this stage five
Pallavi:years into a role that wants to be at this title and they're not.
Pallavi:And then we start to work backwards on.
Pallavi:where the problem, what the problem might be that they need fixing.
Pallavi:So you could be problem aware or unaware.
Pallavi:And then we get down to the juiciest part, which is the skill.
Pallavi:How do you get out of blind spots?
Pallavi:It's not enough in uncovering it.
Pallavi:Those strategies and tactics are quite tailored.
Pallavi:So if you're in the corporate world and you have a career that's good, but now
Pallavi:you're hitting a point where you either want to grow to the next level or things
Pallavi:are not going in the way you want.
Pallavi:You know what the problem is, or you don't we can figure that out together.
Rob:What, what comes to mind, when I'm listening is probably someone who
Rob:wants to move up, wants a promotion but they need to step into the leadership
Rob:ability and the communication skills to be able to be seen as that person.
Rob:And so that they get that next level job.
Pallavi:That's certainly one Rob.
Pallavi:And the other is you could be in a certain position that you recently
Pallavi:moved to as well and you wanting to strengthen that role, both vertically,
Pallavi:upwards, sideways, and downwards.
Pallavi:Or it could be that you are aspiring to just grow laterally.
Pallavi:You've been in the organization 15 years.
Pallavi:Now you want to grow, but it's not happening.
Pallavi:And I just want to also say that what you say, like a promotion, these are some
Pallavi:of the macro cycles in a professional life, but within these macro cycles are
Pallavi:the micro cycles where we get caught up.
Pallavi:So it could be that a professional is wanting lateral expansion and
Pallavi:growth, but it isn't happening and the projects keep going to someone else.
Pallavi:What are we going to do that?
Pallavi:So visibility networking being seen, being heard presentations.
Pallavi:Your whole presence, who you are would be, in a nutshell,
Pallavi:the kind of areas we talk about.
Pallavi:I know from a professional angle, I should be doing this, but I
Pallavi:also find it a little bit hard.
Pallavi:I'm not fully convinced to pigeonhole.
Pallavi:If I can use the word to say, this is the problem with the person, because
Pallavi:when they come, the problem permeates into more than one aspect of their lives.
Pallavi:So this is really saying if you have a problem going to a social event and
Pallavi:saying how do I really engage in network, we can have a chat, work on strategies.
Rob:Something else that comes to mind just quickly before finish
Rob:is, I was thinking, why women leaders and your answer answered it.
Rob:In that we've changed where women and girls are told be quiet and
Rob:these kind of things and they're not taught to speak up as much as men.
Rob:And recently we've discussed the challenges men are facing
Rob:with changes and the struggle.
Rob:And it just seems to me I'm not a great one for femininity, masculinity
Rob:a lot of relationship things like that.
Rob:I think be who you are and it doesn't matter what.
Rob:Whether it's feminine, masculine, but what I can see is if we're going to talk in
Rob:those terms, what you're teaching people to do is to embrace who they are and
Rob:do what they are with their own energy, whether that is feminine or masculine.
Rob:Whereas a lot of women leaders tend to feel that they have to be more
Rob:masculine and take on other ways of acting in the workplace that.
Rob:that aren't necessarily natural or organic or comfortable with, but it's
Rob:what they feel that they need to do.
Rob:So it seems what you're doing is covering that.
Pallavi:You're spot on.
Pallavi:I'm not a big fan of feminine masculine styles as well.
Pallavi:And that's why I didn't integrate that here, but it is the truth.
Pallavi:They exist and there are certain attributes clubbed under each of these
Pallavi:and women not just face that dilemma that they need to behave in more
Pallavi:masculine ways, if you will but also the challenge they have with when to show
Pallavi:too much empathy or when to scale back.
Pallavi:Where you get taken for granted or you come across as a pushover.
Pallavi:So it's tapping into your authentic voice, who you are, and then saying,
Pallavi:how do I bring it into the world?
Pallavi:If I had to put this on my tombstone, I'd probably say that, I think we
Pallavi:all to a very large extent know what the problems are with us.
Pallavi:Like what's not working and unless you're completely self unaware.
Pallavi:The challenge is how do I turn this around in a way that works for me?
Pallavi:I buy books and I read them and that's great because those are
Pallavi:people's stories, but that's not going to be working for you.
Pallavi:And I think that's where coaching comes in to say don't struggle alone.
Pallavi:You don't have to do this on your own.
Pallavi:Like Mary Oliver said, you don't have to walk on your knees for miles.
Pallavi:You, there are smarter ways to six weeks and you're past it.
Pallavi:So that would be the closing comment and you can be yourself and still
Pallavi:maximize what life has to offer,
Rob:Great closing words.
Rob:As I would expect from you.
Rob:One last thing.
Rob:If someone wants to reach out to you before we go you're speaking at an event.
Pallavi:Yeah, we are doing a workshop on the 28th.
Pallavi:It's an in person workshop.
Pallavi:I'm very excited about that.
Pallavi:I'm doing it with two other colleagues very trained colleagues.
Pallavi:And we are doing a workshop on leadership presence for women leaders in Athens.
Pallavi:The title is build your leadership presence and bridge
Pallavi:perception gaps at work.
Pallavi:So as you start building your presence in a way that you desire, you can start
Pallavi:to narrow down and bring down the gaps.
Pallavi:And that brings you closer to who you are as a person.
Pallavi:We're doing the workshop and I invite everyone who listens to this to sign up.
Pallavi:We're making it as accessible as possible in, in all the possible
Pallavi:ways of the workshop to make it really accessible to people.
Rob:Okay.
Rob:Sounds great.
Rob:And if someone had questions about it or wanting to reach out to you
Rob:aside from that where's the best place for them to contact you?
Pallavi:On LinkedIn, just DM me.
Pallavi:We're keeping things really simple and I will come back to you.