Welcome to Transit Unplugged.
Paul Comfort:I'm Paul Comfort and on this episode of the world's leading transit executive
Paul Comfort:podcast, we speak with Adam Barth.
Paul Comfort:Adam is CEO of the Stanislaus Regional Transit Authority in Modesto, California.
Paul Comfort:This is a newly formed transit agency where they took the county and
Paul Comfort:the city transit systems that were running concurrently and merged them.
Paul Comfort:At the time Adam was CEO of the City of Modesto's transit
Paul Comfort:system, and he eventually became the CEO of the merged system.
Paul Comfort:Running in the county there, and he came from Fairbanks, Alaska, and he
Paul Comfort:tells us about his history, how he started as a bus driver in the tourism
Paul Comfort:industry there, worked his way up to head up their transit system in
Paul Comfort:Fairbanks, and then moved back home to Modesto, where he took over the system.
Paul Comfort:What I really enjoyed about today's podcast is Adam's discussion, frankly,
Paul Comfort:of mistakes he's made in his career, and lessons he learned when merging,
Paul Comfort:the city and the county and making a lot of changes all at once, What they
Paul Comfort:learned from that, what you might learn from that, and how we can all learn from
Paul Comfort:mistakes, to grow for our own career.
Paul Comfort:On this episode of Transit Unplugged, let's join the
Paul Comfort:conversation with Adam Barth.
Paul Comfort:Adam Barth, thanks for being with us today on Transit Unplugged.
Adam Barth:Thanks for having me, Paul.
Paul Comfort:We've been trying to get this together for a while,
Paul Comfort:so I'm glad we finally were able to do so here in the new year.
Paul Comfort:And, you've got a lot going on there.
Paul Comfort:I think, today's going to be a very interesting conversation.
Paul Comfort:First off, why don't you just kick us off and tell us about the system.
Paul Comfort:You're CEO of Stanislaus Regional Transit Authority in Modesto, California.
Paul Comfort:So tell us some about that and what you do there.
Adam Barth:Okay, well, I'm the CEO here running a small system.
Adam Barth:We have about 130 buses in the fleet, 23 routes that run around Modesto and around
Adam Barth:the county as well, but also some commuter services that run over to the Bay Area.
Adam Barth:we're in about 3 million trips a year, which is great.
Adam Barth:We're seeing great, numbers on the system, since COVID, is ended now, we're
Adam Barth:seeing actually more ridership on the system than pre COVID, which is great
Adam Barth:to see, and I think it goes a lot to, on how great things we're doing here
Adam Barth:in Modesto and throughout the county.
Adam Barth:That's great.
Adam Barth:I wouldn't call that a small system, by the way.
Adam Barth:I'd call that a mid sized system.
Adam Barth:Yeah, with over a hundred buses, I think you're a mid sized system.
Adam Barth:and for those of us, as they say in Rio Linda or whatever they used to say, tell
Adam Barth:us, situate Modesto for us geographically as where it's at in California.
Adam Barth:Oh, sure.
Adam Barth:so we're about 100 miles south of Sacramento and maybe about
Adam Barth:the same east of San Francisco.
Adam Barth:So right in the valley, central valley of California, central to agriculture and a
Adam Barth:lot of great things here in the valley.
Adam Barth:It's a great place to live.
Paul Comfort:That's awesome.
Paul Comfort:so how long have you been there and kind of walk us through
Paul Comfort:your background a little bit.
Adam Barth:so I've been here in Modesto for, about seven years now.
Adam Barth:I came from, actually from here in the Modesto area, but I started my
Adam Barth:transportation career up in Alaska.
Adam Barth:I was a bus driver, up there, not for the public transit side, but for the
Adam Barth:tour and chart charter side of Alaska tourism, and it was a bus driver up
Adam Barth:there for well, for a couple of years and gradually moved into public transportation
Adam Barth:and when the opportunity came to move back to Modesto, I jumped at the chance
Adam Barth:and, I'm running the system here, so going from a small system in Alaska
Adam Barth:to a much, well, bigger system here.
Paul Comfort:Yeah, and you were in Fairbank, Alaska, right?
Adam Barth:Fairbanks, Alaska, yes.
Adam Barth:It's a very cold place to live, but it was a good place to, you know, learn
Adam Barth:how to drive buses and to give tours.
Adam Barth:But then I moved into the public transit side after about 10 years or so.
Adam Barth:into the transit side, I had to learn how to, how different it was going from
Adam Barth:the private side to the public side of transportation, which is, there's
Adam Barth:some differences there, but, it was interesting to, to learn the differences
Adam Barth:and how, and how to, you know, how to get more, how to get more information.
Adam Barth:More people on the bus.
Paul Comfort:Yeah.
Paul Comfort:Well, as you know, I've been talking to Dave Johnson, who's the manager there now
Paul Comfort:in Fairbanks and about possibly going up there and doing an episode of our Transit
Paul Comfort:Unplugged TV show this summer when they open up a brand new facility there.
Paul Comfort:Tell us about, some of the key points and key people, that helped you along your
Paul Comfort:way from Fairbanks coming back to Modesto.
Adam Barth:sure.
Adam Barth:while I was part of the public, sorry, the private side of transportation
Adam Barth:in, in Alaska, I remember there was one time where the VP of the cruise
Adam Barth:line that I worked for, he, I was a brand new operations manager at the
Adam Barth:time, and he was a key person that really led me to where I am today.
Adam Barth:but a key thing that he told me, was that, hey, I'm going to make
Adam Barth:mistakes, and that's okay, just try not to make them expensive mistakes.
Adam Barth:And he went on then to tell me about how he made a really expensive mistake, and
Adam Barth:how he, correct, corrected himself, and how he got better from that experience I
Adam Barth:think I learned that same thing as well over time as I learned that I'm going to
Adam Barth:make the, I'm going to make mistakes too.
Adam Barth:And you learn from them and you make yourself a better person and
Adam Barth:a better employee and be able to contribute more to your agency.
Paul Comfort:Let's talk about that for a minute.
Paul Comfort:I think that's an important lesson for people in the transit industry
Paul Comfort:or any industry that want to, kind of move up the ladder of success.
Paul Comfort:If you can have a mentor early on that maybe has a little bit of, grace
Paul Comfort:for you, because I think when we're in our 20s especially, we're all,
Paul Comfort:you know, rip roaring, ready to go, and we sometimes overlook things.
Paul Comfort:I know I did.
Paul Comfort:I remember a moment, early in my career when I was in business development, for
Paul Comfort:a company, and I You know, it was a very complicated situation for somebody like
Paul Comfort:in their late 20s to figure all this out.
Paul Comfort:But I remember not knowing something.
Paul Comfort:It just, I wasn't aware of it.
Paul Comfort:And it came back to bite me in the rear end later, because when it
Paul Comfort:came up for the bid to be done, I hadn't included some costs that
Paul Comfort:needed to be included in the bid.
Paul Comfort:And then we found out, we met with the customer and my boss at the time,
Paul Comfort:John Monson, who was a mentor to me.
Paul Comfort:He became, CEO of MV Transportation at the time.
Paul Comfort:We were with another company that no longer exists, but he put his
Paul Comfort:arm around me, we walked out and said, you know, walk me through it.
Paul Comfort:You know, I was very upset with myself for not catching this mistake, which
Paul Comfort:was in the tens of thousands of dollars.
Paul Comfort:I don't think I ever made that mistake again or anything like it, because I
Paul Comfort:was extra cautious, you know, Yeah, and so it sounds like to me, you had a boss
Paul Comfort:like that as well, someone who earlier in your career was telling you try not
Paul Comfort:to make it too expensive if you make a mistake and try to learn from it, right?
Paul Comfort:I think sometimes, the issues are that, some people who make
Paul Comfort:mistakes don't learn from them.
Paul Comfort:What do you think of that, Adam?
Paul Comfort:Have you seen that?
Adam Barth:Yeah, I think, I think that's the case for sure, but I think,
Adam Barth:you know, I think that's how, I think that's how you can progress too, is you
Adam Barth:learn from the mistakes, you're going to learn from them, and that's what's
Adam Barth:going to make you a great, person, not just in professional life, but in
Adam Barth:anything you do, you're going to learn from it and your life is going to get
Adam Barth:so much, so, so much better after that.
Adam Barth:and, hopefully you learn from them.
Paul Comfort:Yep.
Paul Comfort:If you think you're right and you have a super high opinion of yourself and
Paul Comfort:you're kind of what some people might call cocky, you may say, when a mistake
Paul Comfort:happens, Oh, well, that's not my fault.
Paul Comfort:that, that was issues that were outside of my control.
Paul Comfort:Kind of like I just said, right?
Paul Comfort:Yeah.
Paul Comfort:Well, these are things that I wasn't aware of, but had I done enough research, Right.
Paul Comfort:I might have found those numbers.
Paul Comfort:And so I think too often people will try to push blame off of themselves because
Paul Comfort:they don't want to be at the center of the blame circle, so to speak, and
Paul Comfort:say, well, it was out of my control.
Paul Comfort:It was the environment.
Paul Comfort:It was another person.
Paul Comfort:It was another situation.
Paul Comfort:But, I think.
Paul Comfort:I'm really happy you call attention to that right off the bat, because I
Paul Comfort:think that's something, especially for young people, I always say, I just did
Paul Comfort:a talk in Canada at the CUDA conference.
Paul Comfort:I spoke to the young leaders, group there, and I pointed out, you know,
Paul Comfort:draw a circle around yourself, and that's where improvement needs to begin.
Paul Comfort:And so, if we continue to work on improving yourself, ourselves in
Paul Comfort:general, like my dad taught me, always work to improve yourself.
Paul Comfort:that's how you move ahead, right?
Paul Comfort:And that's what happened to you.
Paul Comfort:So keep telling us that story.
Adam Barth:Okay, so I moved back to Modesto and was running the Modesto
Adam Barth:Air Express bus system, which was run by the city of Modesto at the time.
Adam Barth:And just 2 years ago now in 2020, 2021, officials in our area, so
Adam Barth:elected officials, saw a logic of combining transit systems in our area.
Adam Barth:So Modesto had run a system and the county had run a separate system, as it
Adam Barth:happened, the staff from both systems worked on the same floor in the same
Adam Barth:building, but we had different staff, we had a different brand, we had a
Adam Barth:different technology on board the buses.
Adam Barth:we were separate, although we were friends, right?
Adam Barth:Yeah.
Adam Barth:Yeah.
Adam Barth:so, officials saw the logic in combining the systems.
Adam Barth:And so in 2021, the city of Modesto and the county combined forces and joint
Adam Barth:and, created a, what's called a joint powers agency where the two, government
Adam Barth:agencies formed a new government agency called the Stanislaus Regional Transit
Adam Barth:Authority, to combine the system.
Adam Barth:And so we're a new system today, that, that works well.
Adam Barth:we combined technologies, we created a new brand, we ran into all of the buses,
Adam Barth:and, combined the whole fleet into one, one, under one maintenance shop, and
Adam Barth:now it's run by a one operator as well.
Adam Barth:All of our system is run by a third party operator.
Adam Barth:So, that, the impetus of that was to really create, A system that was easy to
Adam Barth:ride and make it easier for people to use the bus here and here in the area, both
Adam Barth:in Modesto and throughout the county.
Adam Barth:And we've seen that with the ridership over the last 6 to 12 months, we've
Adam Barth:seen ridership really explode and exceed pre COVID, which is awesome to see.
Adam Barth:Yeah.
Adam Barth:We did a, a big planning effort to look at all of our routes to figure out which
Adam Barth:routes were working well and which weren't and did a massive restructuring of all
Adam Barth:of our routes just this past March.
Adam Barth:Ah, that seemed to help.
Adam Barth:That was awesome.
Adam Barth:It really made transit a whole lot easier to use here in our area, not, and not just
Adam Barth:with the brand and the tech, not, and the technology and the, and one fare structure
Adam Barth:and one fare, one, one fare media, but made it really easy to ride the buses
Adam Barth:as well, where the routes actually went.
Paul Comfort:Gotcha.
Paul Comfort:And why is it called Stanislaus?
Paul Comfort:Is that the name of the county?
Paul Comfort:That is the name of the county.
Paul Comfort:Yes.
Paul Comfort:Right.
Paul Comfort:And prior to this, you were the head of the city one, right?
Paul Comfort:The city of Modesto?
Paul Comfort:Correct.
Paul Comfort:Yeah.
Paul Comfort:Yeah.
Paul Comfort:And then you ended up being the head of the overall system?
Adam Barth:Right.
Adam Barth:there was an interim CEO that, that, helped form the authority.
Adam Barth:Okay.
Adam Barth:And, he, retired after about six months or so.
Adam Barth:And, and, I applied and obviously I've been part of the system now for so long.
Adam Barth:The Modesto system was the bigger one of the two systems that were merged.
Adam Barth:so I, had the experience over several years in the Modesto
Adam Barth:area and being, a local guy too.
Adam Barth:I was born and raised here in the Modesto area.
Adam Barth:So it was nice to leave Alaska and kind of just come back,
Paul Comfort:come back home.
Paul Comfort:Yeah.
Paul Comfort:And who's your operator?
Paul Comfort:You said you outsourced to a third party.
Paul Comfort:transdev is our third party.
Paul Comfort:Okay.
Paul Comfort:Yep.
Paul Comfort:so you've made some decisions along the way, right?
Paul Comfort:So what they might say, the good, bad, and the ugly, since you're in California,
Paul Comfort:we'll use the lines from a movie, right?
Paul Comfort:A Clint Eastwood movie.
Paul Comfort:so tell me about some of the decisions you've made and, you know, we've
Paul Comfort:kind of broached this topic already, but what have you learned from them
Paul Comfort:and what would you do differently?
Adam Barth:I think as part of the consolidation of the two transit systems,
Adam Barth:that was an area that we could have done things a little bit differently.
Adam Barth:It was a little bumpy at first.
Adam Barth:So we set a date.
Adam Barth:It was January 1st of 2022 when we were really going to combine the systems
Adam Barth:under one operator, but it also involved new vehicles and new technology at
Adam Barth:the same time for different reasons.
Adam Barth:and I think.
Adam Barth:To start a new operator with a consolidated system with new vehicles and
Adam Barth:new technology all on the same day was a decision that we probably should have,
Adam Barth:you know, maybe taken a different look at and, with it, it was bumpy at first,
Adam Barth:for sure it's definitely since, smoothed out and we're operating fine today, but
Adam Barth:I think that was one of the, it was a decision that we could have made, made
Adam Barth:differently to try to ease in the changes.
Paul Comfort:Oh, too many things at one time, you mean?
Adam Barth:too many things at one time, right?
Adam Barth:And just do things incrementally, I think is the lesson learned from that.
Adam Barth:Do things a little bit at a time, not everything all at once.
Adam Barth:Right,
Paul Comfort:right.
Paul Comfort:And you're probably thinking you're all excited, right?
Paul Comfort:We're going to get all this change and then you have one
Paul Comfort:point of failure and it can ripple effect into other things, right?
Adam Barth:Right, exactly.
Adam Barth:Exactly.
Adam Barth:If you know, you have new vehicles or maybe new technology, it takes time for
Adam Barth:drivers or for dispatchers to learn that how it works and learn the kinks with
Adam Barth:it and smooth out all those wrinkles.
Adam Barth:It takes some time to make that happen.
Adam Barth:And I think doing it, more, An incremental approach would be
Adam Barth:done, would be a little bit better.
Paul Comfort:so a big challenge, making transit easier in your region.
Paul Comfort:And it sounds like you've done that.
Paul Comfort:I mean, kudos, I guess, is what I want to say to the leaders of
Paul Comfort:your county and city for seeing an opportunity for consolidation.
Paul Comfort:Have they seen a reduction in overall cost as a result of the consolidation?
Adam Barth:I think we've seen a little bit in the 1st year.
Adam Barth:We did some analysis.
Adam Barth:I think we did see a reduction in cost for administrative staff that, you
Adam Barth:know, we had staff that came in over from Modesto and some from the county.
Adam Barth:Not everyone came over as part of the consolidation, but there were some,
Adam Barth:some savings there in staffing as.
Adam Barth:You know, you would think that, you know, two agencies, you're going to have
Adam Barth:some overlap in what some people do.
Adam Barth:And so you have some overlap and obviously wouldn't need everybody
Adam Barth:to do those same things twice.
Paul Comfort:Any other changes you have planned that you'd like to talk
Paul Comfort:about or improvements to your system?
Adam Barth:You know, I think bus rapid transit is our next big thing as well
Adam Barth:that we want to do here in Modesto area.
Adam Barth:We have an idea for the route it should go on and we want to go down and we
Adam Barth:want to go down that road as I think we've seen, you know, time and again
Adam Barth:in other places how you implement a BRT system and more people are on the
Adam Barth:bus are on the buses, which is great.
Adam Barth:BRT has so many good things about it that we hope it could emulate
Adam Barth:on any bus route to get more buses out there because frequency is.
Adam Barth:The more buses you have on the route, the easier it is to ride, and that's
Adam Barth:where I'd like to get to, and so getting BRT in some areas I think
Adam Barth:would be awesome for Modesto, and so that's the next big thing as we work
Adam Barth:forward with the new facility as well.
Paul Comfort:I love that, Adam.
Paul Comfort:I'm a big fan of BRT as well.
Paul Comfort:I was in Latin America this year and saw in Brazil and other
Paul Comfort:places how they are using it.
Paul Comfort:in a big way, and you know, what they said, and what I've heard other people
Paul Comfort:say is, you know, it's great to try to bring in a new light rail line or
Paul Comfort:a new heavy rail line, but the cost is so high, and once you lay down the
Paul Comfort:route, there's no changing it, and BRT, you know, is an answer to that, right?
Paul Comfort:Because you lay it down, it's quicker, it's less costly, especially
Paul Comfort:in this era of fiscal cliffs that everybody's talking about, while
Paul Comfort:we still want to expand service.
Paul Comfort:For it seems to me to be kind of like a golden solution in many ways.
Adam Barth:Yeah, no, I agree.
Adam Barth:I agree.
Adam Barth:I think it's the right thing to do is get more, is you get more people
Adam Barth:on the bus and have a nice, nice, nice frequent bus route to get
Adam Barth:people going as fast as they can.
Paul Comfort:Another kind of big, big ticket item that's happening now when
Paul Comfort:you talk about, you know, a lot of changes coming to the industry all at
Paul Comfort:once is the move, and I think California has taken the lead here in the U.
Paul Comfort:S.
Paul Comfort:on moving towards zero emission buses.
Paul Comfort:Talk to us about that some.
Adam Barth:Yeah, so we actually have five zero emission buses in the fleet
Adam Barth:today, and they're working fine.
Adam Barth:the, we do have some range issues as you, as I think that's a common, issue that you
Adam Barth:find with battery electric buses in the.
Adam Barth:In the industry today, some range issues with those buses.
Adam Barth:We, Modesto bought them in 2018.
Adam Barth:So we've had them for 5 years or so now, which is fine, but we know
Adam Barth:that we need to move to a full fleet, zero emission bus fleet.
Adam Barth:And so that's going to take a little bit more space for us.
Adam Barth:Our current shop is at capacity.
Adam Barth:We're at capacity.
Adam Barth:We don't have any more room for additional bus chargers or hydrogen equipment.
Adam Barth:And so right now we're in the very preliminary stages of going and
Adam Barth:getting a new, bigger facility.
Adam Barth:So, to be able to accommodate growth, because one thing we want to expand
Adam Barth:our system, we have room to expand.
Adam Barth:We want to expand our route system.
Adam Barth:So that means more buses, more drivers, more staff, obviously,
Adam Barth:but we need to more space too for the zero emission infrastructure.
Adam Barth:So whether it be hydrogen or battery electric, We need more space for that.
Adam Barth:And so we're in the process now to get a new facility to
Adam Barth:accommodate both of those items.
Adam Barth:And so we're, we have some funds now to start the land acquisition
Adam Barth:and design of that facility.
Adam Barth:And California has some other funds to help us to move forward with next steps.
Adam Barth:So with the next stages of construction, after we get that done, so it's a
Adam Barth:great time to be here and here in Stanislaus County as we're looking as
Adam Barth:we're looking forward for expansion and improvement of the public transit system.
Adam Barth:And it's super exciting to be a part of.
Paul Comfort:Now, is the new facility going?
Paul Comfort:Are you gonna move everything over there or are you just gonna open a facility?
Paul Comfort:So you'll have two?
Adam Barth:We'll move everything over.
Adam Barth:so the admin, the administration staff is in an office ju just downtown.
Adam Barth:So we're, we are removed from our downtown, transit center where the
Adam Barth:main hub of activity is at, obviously.
Adam Barth:And that's even re removed from where the shop is at.
Adam Barth:So, getting us all under one roof will be great.
Adam Barth:We'll have some more synergies with staff on both maintenance and
Adam Barth:operations and bring everybody together.
Adam Barth:To make us even better than we are today.
Paul Comfort:You mentioned hydrogen, just in passing, let's unpack that a
Paul Comfort:little bit where you're at on that.
Paul Comfort:As I mentioned, I was just in Edmonton, where they and Strathcona, which
Paul Comfort:is right next to it, they have the first two hydrogen powered buses
Paul Comfort:in Canada in regular route service.
Paul Comfort:Tell us about what your experience has been and where you're at on that
Paul Comfort:right now when it comes to hydrogen.
Adam Barth:we're pretty sure that hydrogen is the way,
Adam Barth:hydrogen is the way we want to go, with our zero mission fleet.
Adam Barth:we don't have any fleet yet, but we know that we'd like to go down
Adam Barth:that road for the same reason that you just mentioned the range.
Adam Barth:as you can get three, 300 miles on a tank of hydrogen, right?
Adam Barth:And we have some routes that are, you know, go out into the
Adam Barth:county where they're going.
Adam Barth:300 miles on a day.
Adam Barth:Okay.
Adam Barth:And so it's important for us to have that range as well.
Adam Barth:Obviously we have other routes in Modesto that don't go, that don't need that type
Adam Barth:of range, but, having a nice fleet that's consistent throughout the whole fleet
Adam Barth:that's why we're going with hydrogen.
Adam Barth:And, but we still are in the process of figuring out how to move forward
Adam Barth:with the infrastructure for fueling.
Adam Barth:There's no commercial sites here in the Modesto area that we could tap into.
Adam Barth:So it'd be creating our own fueling.
Adam Barth:In infrastructure at our new shop that we're going to build
Adam Barth:and then start down that road of purchasing the hydrogen buses.
Paul Comfort:Well, you all have some great examples there, right?
Paul Comfort:Like down where Lauren Skiver used to head up in Sunline Transit, where she built
Paul Comfort:her own hydrogen plant and has this has a zero emission center of excellence.
Paul Comfort:And then you've got, you know, just south of L.
Paul Comfort:A.
Paul Comfort:right Foothills moving toward hydrogen fuel.
Paul Comfort:So you've got good, I guess, partners you could talk to about how to make it work.
Adam Barth:Right.
Adam Barth:Yeah, exactly.
Adam Barth:I know every transit system in the state is under that same
Adam Barth:mandate to go to zero emission.
Adam Barth:And so we are all in good company here and we're all going to learn from each
Adam Barth:other on how to best move forward.
Paul Comfort:Yeah, we're actually going to do, I think as a time we're recording
Paul Comfort:this, we're planning to do it the week after your show is an episode of Transit
Paul Comfort:Unplugged, the podcast on bus shortages and what in the world is happening in our
Paul Comfort:industry right now where we have billions of dollars coming out of Washington to
Paul Comfort:purchase zero emission buses and two of the manufacturers just had major issues.
Paul Comfort:One pulled completely out of the market.
Paul Comfort:we just did a show at the end of the year with Paul Skoutelas the CEO
Paul Comfort:of APTA, where he talks about that.
Paul Comfort:And now APTA has a committee now focused just on that.
Paul Comfort:And then, of course, Proterra going bankrupt and them now being,
Paul Comfort:an acquisition sale from another company, but there's big concerns
Paul Comfort:about the backlog of buses.
Paul Comfort:and what are you hearing on the hydrogen side?
Paul Comfort:I know there's a hydrogen council.
Paul Comfort:We're going to have them back on for a 2nd show coming soon.
Paul Comfort:Any thoughts on that?
Adam Barth:Yeah, no, it's a concern for sure.
Adam Barth:I think with either way you go with the battery electric or hydrogen, I think,
Adam Barth:you know, if you were to make an order today, they're a couple of years out.
Adam Barth:And so you have some time to figure out the.
Adam Barth:Yeah.
Adam Barth:fueling piece because that's a key piece and that's something that I was,
Adam Barth:I mean, intentional with as well that we don't want to order our buses until
Adam Barth:we know how we're going to fuel them.
Adam Barth:And, we, and you want to be sure you go, you go down the road, make sure you take
Adam Barth:it slow and you do it the right way.
Adam Barth:So you don't have buses here without any way to fuel them or
Adam Barth:the fuel infrastructure without any buses to, you know, to fuel them.
Adam Barth:So, so definitely you want to take it slow and do it the right way.
Paul Comfort:Well, Adam Barth thank you so much for being our guest today.
Paul Comfort:Any final thoughts you want to share with us on anything else?
Adam Barth:You know one last thing if I could just a quick story about
Adam Barth:the, about all the new routes that we, I implemented about, nine months ago.
Adam Barth:I, the routes were implemented for about a month or so, and I'm like, I
Adam Barth:really wanna go ride this one route.
Adam Barth:'cause it was a big, it was a big change to it.
Adam Barth:And so I went out there.
Adam Barth:I didn't know the driver, I didn't introduce myself.
Adam Barth:I just got on the bus to see how it was going.
Adam Barth:I wanted to check the timing, see how many people were on the
Adam Barth:bus and I was on the route and.
Adam Barth:I was in the back and I heard some folks behind me talk about,
Adam Barth:they didn't know who I was.
Adam Barth:Hey, this route is so much better now because it goes bi directionally.
Adam Barth:I can get to and from to and from my son's school really quickly.
Adam Barth:I can get to the store.
Adam Barth:I'm like, oh, and this is great.
Adam Barth:I'm like, oh, we got this route right.
Adam Barth:And it's so nice to hear those good stories about how we can get
Adam Barth:it right sometimes and really make a difference in people's lives.
Paul Comfort:It's a great story, Adam, and it just speaks to the fact
Paul Comfort:that we really don't know what the customers think unless they tell us,
Paul Comfort:and we can't hear them unless we're with them, and we're not with them
Paul Comfort:unless we're riding the freaking bus!
Paul Comfort:That's right.
Paul Comfort:You've got to get on the bus if you're a leader in your transit system.
Paul Comfort:You can't manage from behind your desk or by an email screen, right?
Adam Barth:You got that right, yep.
Adam Barth:Yeah, 100 percent right there.
Paul Comfort:Yeah, and people look to, leaders of transit systems to
Paul Comfort:be consumers of that service, right?
Paul Comfort:They want to see them, I know my friend, who leads the
Paul Comfort:system here in Washington, D.
Paul Comfort:C., Randy Clarke, who came from Austin, Texas, and now
Paul Comfort:has been here for over a year.
Paul Comfort:I had him on the show, the podcast again recently, and he rides every day.
Paul Comfort:And so many transit leaders are saying, you know, that they are, giving up
Paul Comfort:their car or at least not using their car to get to work, and they're riding
Paul Comfort:whenever possible and they're a face.
Paul Comfort:So your job as a CEO of a transit system isn't just to be the chief executive
Paul Comfort:officer, it might also be, you know, to be the chief customer officer in
Paul Comfort:a sense, and to be out there with the customers, like Andy Biford taught us,
Paul Comfort:why he got his name of Train Daddy in New York, because people love seeing him,
Paul Comfort:he wore his badge, he wasn't embarrassed to be out there, you know, proudly
Paul Comfort:standing for his system and receiving the input directly from the passengers.
Paul Comfort:What do you think about that as, you know, as an important part
Paul Comfort:of your job as a chief executive?
Adam Barth:Yeah, I think all CEOs and I think other members of the team should
Adam Barth:all be on the buses to know what know what the product is and know what's out there
Adam Barth:and use it yourself personally as well.
Adam Barth:I, on occasion, do ride the bus into work as well.
Adam Barth:not every day, but that definitely is there.
Adam Barth:And definitely, I appreciate that access that I have to get in
Adam Barth:to get into work and to see it.
Adam Barth:But definitely, it's definitely the way to go.
Adam Barth:And that CEO and everybody, I think, in the transit industry
Adam Barth:needs to be right riding the system.
Paul Comfort:I would agree, you know, it's one of the things, this is my last
Paul Comfort:comment on it, but one of the things I implemented when I was in Baltimore,
Paul Comfort:the CEO was, we had a new employee orientation, you know, for a couple
Paul Comfort:weeks that employees would, any new employee that would join the agency,
Paul Comfort:whether they were in HR, finance, IT, procurement, legal, you know,
Paul Comfort:operations, maintenance, whatever, they would go through this week long
Paul Comfort:class, and then it was longer for some.
Paul Comfort:And I was shocked to see that it did not include a ride on the system.
Paul Comfort:And, And because so many people that work in large transit agencies, especially
Paul Comfort:even midsize agencies, I think can go for years and never ride the system.
Paul Comfort:And so I made changes.
Paul Comfort:I directed them to, add a full day on Friday at the end of the week, a fun day.
Paul Comfort:To go out and visit some of the garages, so we visited a bus garage, a light rail
Paul Comfort:garage, and the subway system garage, and we rode a bus to do it, and so they could
Paul Comfort:see what it's like, they could go see the facilities, and it was so heartwarming
Paul Comfort:to me to hear comments back from people that went through it and said, it was
Paul Comfort:such an enjoyable day, I might never have
Paul Comfort:Even gotten out of my administrative office, like you mentioned a minute ago,
Paul Comfort:your offices are in the city offices, downtown, not like at the operations,
Paul Comfort:a lot of places are like that, and they never get an opportunity because
Paul Comfort:you get, you know, overwhelmed, right?
Paul Comfort:You're up to your neck in alligators, so to speak, once you
Paul Comfort:get in the job and you're doing, and you never get out to see.
Paul Comfort:So at least once for heaven's sake, that's our message for today, right?
Paul Comfort:And more often, hopefully..
Adam Barth:Yes, definitely.
Adam Barth:I agree with you there, Paul.
Paul Comfort:Yep.
Paul Comfort:Adam Barth, CEO of Stanislaus Regional Transit Authority.
Paul Comfort:Sounds like you're doing great things and you've shared with us some great lessons
Paul Comfort:for people in the industry that we can continue to, even if we make mistakes,
Paul Comfort:to learn from them and grow from them.
Paul Comfort:and you know, take ownership for our mistakes and then, learn and grow
Paul Comfort:and put into place practices that, so that one isn't too expensive and
Paul Comfort:so you learn from it for the future.
Paul Comfort:We hope to, see you again at a conference upcoming, Adam.
Adam Barth:Thank you, Paul.
Adam Barth:Appreciate it.
Paul Comfort:Hey, are you a member of the C suite or a senior executive manager of
Paul Comfort:a public transit agency in North America?
Paul Comfort:Well, for you, I'm excited to announce the return of the Think
Paul Comfort:Transit Conference Executive Summit.
Paul Comfort:This is an all day event that I helped curate with our team, just for the
Paul Comfort:C suite of public transit agencies.
Paul Comfort:Here, top leaders share best practices and solve challenges affecting our industry.
Paul Comfort:This year's event will be held on Monday, March 25th 2024.
Paul Comfort:In Tucson, AZ at the JW Marriott Starpass on the first day of
Paul Comfort:the ThinkTransit Conference sponsored by Trapeze and Vontas.
Paul Comfort:This year's exclusive summit offers multiple presentations from
Paul Comfort:your fellow transit executives with two exciting panels.
Paul Comfort:We'll have one panel with chief innovation officers of public transit agencies
Paul Comfort:and another panel with chief operating officers of leading transit systems
Paul Comfort:addressing the latest transit innovations and operations challenges and solutions.
Paul Comfort:We'll also host two roundtable discussions workshopping very real
Paul Comfort:and relevant transit industry hot topics, like increasing ridership
Paul Comfort:and revenue, and addressing crime and the unhoused on transit.
Paul Comfort:Then stick around for a very special dinner excursion on Monday
Paul Comfort:night for summit participants.
Paul Comfort:All this for only $149 plus you have access to the entire
Paul Comfort:Think Transit conference.
Paul Comfort:To find out more, visit www.
Paul Comfort:trapezegroup.
Paul Comfort:com forward slash Think Transit forward slash Executive Summit.
Paul Comfort:More details are available there and you can register or send me
Paul Comfort:a note if you have any questions.
Paul Comfort:I consider this a highlight of the year and hope you can join me there.
Tris Hussey:Hi, this is Tris Hussey editor of the transit unplugged podcast.
Tris Hussey:And thank you for listening to this week's episode with our special guest Adam Barth.
Tris Hussey:Now coming up next week on the show, we have a special, hot
Tris Hussey:topic panel on bus shortages.
Tris Hussey:We just can't get enough buses built fast enough to meet the
Tris Hussey:needs of the transit industry.
Tris Hussey:Paul talks with Ed Redfern and Joel Rubin of the bus coalition.
Tris Hussey:And Julia Castillo and Brooke Ramsay of HIRTA and we get an industry
Tris Hussey:perspective from Patrick Scully.
Tris Hussey:Hope you join us for this very special episode.
Tris Hussey:And we hope to have more of these hot topic panels throughout the year.
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Tris Hussey:So until next week, ride safe and ride happy.