I personally feel quite honored that we have today's guest because
Speaker:one of the first podcasts that I went on was actually yours, Amelia.
Speaker:Oh really?
Speaker:And I was like, fuck yeah.
Speaker:Someone actually knows who I am and I respect this person.
Speaker:This is amazing.
Speaker:Can I just call out something that's I feel is a little bit ironic?
Speaker:You call yourself the undercover architect.
Speaker:I would say that you are not that undercover anymore.
Speaker:Like I would almost argue that you are probably one of the world
Speaker:Australia's most known architects, and yet you don't practice anymore.
Speaker:And Australia's biggest podcast construction, I would say probably.
Speaker:until, Tim, uh, Ross and Kevin McLeod started their podcast, I was the
Speaker:highest Australian Design podcast.
Speaker:They've just recently picked me at the Post with that, so with their
Speaker:new podcast, but, uh, which is lovely 'cause it's a good podcast.
Speaker:Um, it's interesting.
Speaker:I, I've always positioned Undercover architect as being people's secret ally.
Speaker:Yep.
Speaker:Uh, and it started because I didn't want to call.
Speaker:I feel like, um, architecture is, you know, the architecture
Speaker:that I kind of moved into was a very male dominated field.
Speaker:Yeah.
Speaker:And very ego driven.
Speaker:Uh, and for me to call it Amelia Lee Architects just felt very kind
Speaker:of, of that ilk and not of me.
Speaker:So Undercover Architect was about being sort of behind the scenes.
Speaker:It's interesting.
Speaker:I feel like there's two camps in the industry.
Speaker:There's.
Speaker:Potentially what you're saying where I get a lot of gratitude from
Speaker:industry people about what I do.
Speaker:Yeah.
Speaker:And then there's others who really don't like what I do.
Speaker:And at the same time, there's lots of homeowners who will not tell their team.
Speaker:That they're getting advice from me or that they're doing my programs because
Speaker:they're worried about treading on toes, looking like they're overstepping.
Speaker:And so that's really hard 'cause it's been like this thing of like, how am
Speaker:I gonna reach people if people aren't telling people that this exists?
Speaker:You know?
Speaker:And it's been this constant push and pull of that.
Speaker:So, and I, I remember very early in the piece, somebody saying to me,
Speaker:from a marketing point of view, you undercover architect naming your
Speaker:business, that might be your death nail.
Speaker:Really?
Speaker:Really?
Speaker:Yeah.
Speaker:Because you'll be everybody's biggest kept secret.
Speaker:Yeah.
Speaker:And it's been really interesting to sort of see how it does play out differently.
Speaker:Maybe, maybe,
Speaker:can I ask you a question?
Speaker:Have you had one of your clients go through the Home method?
Speaker:I have no idea.
Speaker:I think one is doing it now.
Speaker:Like, and I'd be okay if they didn't tell me, but I'd want them to do it.
Speaker:Like, I don't like if, tell me if you want to do the do it.
Speaker:Like I'd be, so I'd be like, Hey, I pointed actually clients in the
Speaker:past to your podcast on an episode.
Speaker:Like you need to listen to this one.
Speaker:Like it's really important for what you do.
Speaker:But I think that like.
Speaker:I, I just don't understand why you, you wouldn't tell someone like, I
Speaker:actually can't, I really struggle to comprehend that in my brain.
Speaker:Do you know I've got
Speaker:three current clients in pre-construction that are doing your home method,
Speaker:and I'm a big advocate for it.
Speaker:Obviously, I have been for a long time, and I actually feel that the people that
Speaker:have done it ask the best questions Now.
Speaker:It's funny that they go, oh, I've got a list of questions that I want to,
Speaker:that I, that I want to send to you.
Speaker:And I, and I immediately go, oh, are you doing Amelia's course?
Speaker:Are you send them over?
Speaker:Here's my pre-prepared answers.
Speaker:Yeah.
Speaker:Here's pre answers from this question before answers.
Speaker:Yeah.
Speaker:But I think it's great because I go through the questions
Speaker:and there's 20, 30 of 'em.
Speaker:There's a lot of 'em, and it's really in depth.
Speaker:And, um, you know, I think as a, as a reputable builder, I've
Speaker:got no problem answering them.
Speaker:But I could see how someone who.
Speaker:I dunno, might not buy into this would be, oh shit, hang on.
Speaker:Why is this client asking me?
Speaker:So, so
Speaker:you, this is where I wanna go.
Speaker:You made a comment.
Speaker:People don't, some people don't like what you do.
Speaker:Who are those people?
Speaker:Because I can't understand why they wouldn't like it.
Speaker:Um, so I've had architects tell me that I'm trying to teach
Speaker:homeowner how to be architects.
Speaker:I mean, our cold ads that we run to a cold audience, we only run to
Speaker:a female audience because the male comments I would get on, they were
Speaker:just far too much to, um, moderate.
Speaker:And the messages I would get were just, and just the
Speaker:trolling was just unbelievable.
Speaker:Both from general public and from industry.
Speaker:Yeah.
Speaker:Um,
Speaker:funnily enough, I've actually changed my marketing to only females recently,
Speaker:and it's, it's really interesting.
Speaker:Uh, it's actually a very different audience.
Speaker:Yeah.
Speaker:And it's actually, I find it very hard to market to because it's just.
Speaker:They, they want different things.
Speaker:Yeah.
Speaker:And, and at the end of the day, it's actually women that are making
Speaker:80% of the purchasing decisions.
Speaker:So it's smart from a business point of view for you to be Yeah.
Speaker:Choosing them as your audience and actually targeting them.
Speaker:Yeah.
Speaker:And
Speaker:it was, it was only recently we were looking at metrics for sponsorship
Speaker:for this podcast, and I had about 90% male in the last 90 days.
Speaker:Like, that's too high.
Speaker:Yeah.
Speaker:Like I, I appreciate that 90% of our industry is male.
Speaker:We, we were looking at exactly the same time because we're trying
Speaker:to put a perspective together and I'm just like, oh, hang on.
Speaker:Oh, that's high.
Speaker:And then I, I went and it's interesting, different.
Speaker:Different bits of marketing you put, we put out on social media
Speaker:attract a different demographic.
Speaker:So then it's just trying to figure out, well, if we want to grow our client
Speaker:audience, where do we need to shift, shift our demographic to, and it's interesting,
Speaker:the, the, the, the photos, the nicer photos had a higher, um, engagement
Speaker:with females, but still massively male dominated in the, in the audience.
Speaker:so like my own personal social media for the last year.
Speaker:Like, 'cause I building my own house and I have changed my whole method of
Speaker:social media to attract tradies because I wanted free shit for my own house.
Speaker:Totally open about that.
Speaker:Like I've got a lot of good free shit too.
Speaker:Um, uh, which I'm about to fill everyone's social media with because I've got it.
Speaker:Pay it out.
Speaker:But, um, I've, I've noticed that like, yeah.
Speaker:'cause not our industry's 90% male, so it's even just on sided tools.
Speaker:And it makes sense if we do a video on how to install something that
Speaker:you're gonna have a higher proportion of males and tradies and Yeah.
Speaker:But yeah, with male tradies, if you wanna go down through what they
Speaker:do for work, it has to be tradies.
Speaker:But I think we go back to, uh, yeah.
Speaker:The people that reach out to me most, I look back, it's
Speaker:female, female, female, female.
Speaker:And If I was gonna get someone to reach out, like when we're
Speaker:building our house, like I'd like Nicole, who do you like the most?
Speaker:Who do you feel comfortable with?
Speaker:So I think, yeah, there's a, there's a method in, yeah, I
Speaker:don't wanna open too much of my future marketing secrets, but I'm.
Speaker:Targeting purely only females.
Speaker:I want, I want to, I wanna bring it back to, to what you do Emelia.
Speaker:So, um, yeah, we
Speaker:go off track so quickly.
Speaker:It's all good.
Speaker:Undercover architect.
Speaker:So, so under Undercover Architect has a podcast, but under Architect also has
Speaker:a, uh, a product that you sell online.
Speaker:Can you maybe tell the viewers, I mean, I think you've used this term before if
Speaker:you're, unless you're living under a rock.
Speaker:I'm sure you've heard of Amelia Lee before, but can you maybe just
Speaker:tell the listeners what you do?
Speaker:Uh, so I am Amelia Lee.
Speaker:I'm the architect behind Undercover Architect.
Speaker:Yeah.
Speaker:And we help and teach homeowners what they need to know when they're designing,
Speaker:building, or renovating their homes.
Speaker:Yep.
Speaker:Uh, so they can get it right simply and with confidence.
Speaker:So that is the, what a great opening for your podcast.
Speaker:It Steel.
Speaker:Um, and we do that via the website, the podcast, uh, and we have a bunch
Speaker:of DIY courses that are self-paced, uh, dealing with specific subject matter.
Speaker:Mm-hmm.
Speaker:And then the signature program is Home Method.
Speaker:Yep.
Speaker:And Home Method is, uh, where I take you through step by step from start to
Speaker:finish, a renovation or new build project, whoever you're working with, wherever
Speaker:you're located, whatever your budget.
Speaker:I help you understand the questions to ask, the steps to follow through
Speaker:pre-design, design, pre-build and build.
Speaker:And you get support inside an online Facebook community and regular
Speaker:Zoom q and as, uh, with me as well.
Speaker:And do you do that as a, it's like a group session.
Speaker:It's just not one, not one-on-one.
Speaker:No.
Speaker:So the um, people get incredibly personalized support.
Speaker:Yeah.
Speaker:'cause they get all their questions answered.
Speaker:Uh, but it is inside a community and I think this is a really
Speaker:interesting thing for homeowners.
Speaker:What I've noticed, and I really only learned this through Undercover Architect,
Speaker:is a lot of homeowners feel like their home is a special little snowflake that's
Speaker:really geographically specific, that they need people that'll win stones throw
Speaker:to kind of help and give them advice.
Speaker:And it's only once they're actually inside a community like that, they realize how
Speaker:similar their experience is to others.
Speaker:We help to normalize kind of the overwhelm and concern that you can go through as a
Speaker:homeowner doing something as big as this, and they get to tap into that collective
Speaker:learning experience where others are asking questions they haven't even thought
Speaker:about yet 'cause they haven't got to it.
Speaker:And they can really expand what's possible in their knowledge base.
Speaker:Because they're part of this community that are all, you
Speaker:know, an undercover architect.
Speaker:We're not aligned through an aesthetic or through a size home or through
Speaker:even a particular kind of project.
Speaker:Generally, it's people who are wanting to create a home that truly
Speaker:and authentically reflects them.
Speaker:Yeah.
Speaker:And sustainability has become a much bigger part of that over
Speaker:the past few years as well.
Speaker:There's so
Speaker:much negativity around construction at the moment.
Speaker:Like it's, you open any newspaper and it's like build it bankrupt or,
Speaker:I think that's always been there though.
Speaker:Like I, I feel like it's accelerated obviously since COVID
Speaker:and social media too, probably.
Speaker:Yeah.
Speaker:And social
Speaker:media.
Speaker:But you know, you never had to look far to see the terrible news about
Speaker:the construction industry current
Speaker:affair.
Speaker:That's what it's butter wise.
Speaker:But, and there's the thing
Speaker:I knew when I started Undercover Architect, that there were really
Speaker:good people in this industry, but their crap at their marketing, uh,
Speaker:the bad news always travels faster.
Speaker:And so I had to teach people.
Speaker:How to actually ask the right questions so they could sift out the people who were
Speaker:just telling 'em what they wanted to hear.
Speaker:Notice the red flags and find the good people to work with.
Speaker:And, and
Speaker:it, yeah, and it does.
Speaker:You go, yeah.
Speaker:And typically a tradie was probably not the most academic, so never good
Speaker:with the email or the paperwork, and then you, it's just, it's just a, it's
Speaker:another step to help educate everyone along the way to make people better.
Speaker:Like it, it makes a whole project easier when the client's interacting
Speaker:and communicating openly with the builder or an architect or
Speaker:building designer, even an engineer.
Speaker:So I've written down community here.
Speaker:Right.
Speaker:And I know from my personal experience and you know, with Matt and the, the
Speaker:connect, the, the community builders that I, you know, communicate with a lot.
Speaker:Like how important is that community for your homeowners, for, for
Speaker:them to have a successful project?
Speaker:'cause I think you, you touched on before, like people were
Speaker:scared to be alone, right?
Speaker:All of a sudden they're one person amongst.
Speaker:200, 300, I dunno how many people that are in that community that they feel
Speaker:like they've, they've found their people.
Speaker:All these people are on that same journey together.
Speaker:Like how important to the success of Undercover Undercover Architect
Speaker:do you think that community is?
Speaker:Uh, I think it's extraordinarily important.
Speaker:I mean, it's why I do what I do.
Speaker:Yeah.
Speaker:So, um, and it's, and it's obviously I knew the answer by the way.
Speaker:Obviously Inside Home Method, you know, we've got this beautiful.
Speaker:Community and, and, uh, it's not just me who says it, it's unlike
Speaker:any other place online when it comes to building and renovating.
Speaker:Um, everybody is very, um, curious about seeing what others are doing and at
Speaker:the same time nonjudgmental about it.
Speaker:Yeah.
Speaker:Which is so rare.
Speaker:Yeah.
Speaker:Because building and renovating.
Speaker:You know, your home is often attached to status and ambition and identity.
Speaker:And so it's very easy for people to cut each other down when what somebody
Speaker:else is doing doesn't look like what they see, you know, they want to do.
Speaker:So, whereas we've been able to, through my incredible team and through just
Speaker:what we've been able to build this beautiful kind of sharing experience.
Speaker:And then I think the undercover architect community at large is also
Speaker:very much of that nature as well.
Speaker:So just people who are really hungry for knowledge.
Speaker:Uh, and you know, I think we have this kind of weird connection with homes where.
Speaker:Oh, we've been fed reality TV for so long.
Speaker:We kind of feel like everybody should know how to renovate and build.
Speaker:It looks so easy when you see it on television.
Speaker:Are they
Speaker:waterproof on the block in three days?
Speaker:And Benile.
Speaker:And then it's all great.
Speaker:And,
Speaker:and then the thing is, uh, what a homeowner does is they scratch the
Speaker:surface and then they just start to uncover all the things that
Speaker:they didn't know they didn't know.
Speaker:And it just becomes this bottomless pit of trying to find out information
Speaker:and, and they're in the middle of it, having already invested money and time,
Speaker:and all of a sudden realize they don't have the knowledge that they need.
Speaker:And it is a really complex process.
Speaker:it is tailored to your own home because, but the thing for me.
Speaker:That is always the most unique part of any project is actually the client.
Speaker:Mm-hmm.
Speaker:Like I feel like homes.
Speaker:Get done exactly the same way.
Speaker:Yep.
Speaker:Follow the same process.
Speaker:That's why I have a method that teaches it.
Speaker:Yep.
Speaker:But it's the homeowner that actually changes the way that that project goes.
Speaker:And so for me, when they feel like they can show up in a community,
Speaker:have conversations that their friends are sick of hearing,
Speaker:because projects take a long time.
Speaker:So, you know, we have people who've been doing their projects for four years Yeah.
Speaker:Inside our community
Speaker:for four, four years.
Speaker:From in the idea to, to construction.
Speaker:Yeah.
Speaker:Mine's gonna be about five by the end of it.
Speaker:Yeah.
Speaker:And that's not unusual.
Speaker:No.
Speaker:That's not unusual.
Speaker:And
Speaker:so, but your friends are going, why hasn't this happened already?
Speaker:'cause I've seen.
Speaker:5, 10, 12 houses get built in that time in your street, you know?
Speaker:Yeah.
Speaker:And so for them to normalize that it's okay for them to take time to do this,
Speaker:that you might only do this once or twice in your life, that doing it intentionally
Speaker:is actually what's really important, and you being able to feel supported in that.
Speaker:Plus also have somebody calling you out going actually, which
Speaker:I mean, I do, I, I'm very,
Speaker:I'd be very surprised if you called someone out.
Speaker:I'm very big on the fact
Speaker:that.
Speaker:Let's just be, this is too important for me to stuff around
Speaker:and, and pussyfoot around it.
Speaker:I'm gonna tell you what you need to hear.
Speaker:And be really blunt with you.
Speaker:And so yeah, you're not there to see
Speaker:Kumbaya and hold their hands the whole time.
Speaker:Well, I think it's this thing of like, they, they invest particularly
Speaker:in Home Method because they're wanting to achieve an outcome.
Speaker:Yeah.
Speaker:I'm, I'm not their parent.
Speaker:So how they, the timeline that they choose is their timeline.
Speaker:But you know, we've had experiences inside the community where homeowners
Speaker:have been really like tying themselves over in knots about something.
Speaker:Or they'll forget that they had a conversation a month ago about something.
Speaker:Uh, and because me and my team track it all, we can go hang on.
Speaker:Don't you remember?
Speaker:This is where you were.
Speaker:Let's actually get you back on track.
Speaker:Yeah.
Speaker:And it's a long process, and that can be incredibly important for
Speaker:people to be able to corral them in.
Speaker:Yeah.
Speaker:It's a
Speaker:draining process.
Speaker:Like I can talk openly about mine that we, it was three
Speaker:years getting to VCAT and then.
Speaker:Going to that process, like 40 grand in cost.
Speaker:Yeah.
Speaker:And,
Speaker:and you are a builder
Speaker:and I know And you're a builder.
Speaker:Yeah.
Speaker:And I knew exactly what I was ing for.
Speaker:Yeah.
Speaker:Yeah.
Speaker:Uh, pity the council suck.
Speaker:Once I finish I'll be very open my mouth.
Speaker:Stay tuned for that podcast.
Speaker:Uh, but, but then even building like, it's like it's 18 months on site.
Speaker:Like if I could go faster, I would, because I'd be in my house.
Speaker:Like the reality is it takes time and we can't click our fingers
Speaker:and magically, oh, it's all done.
Speaker:Like good things come to those who wait.
Speaker:Um,
Speaker:at what point?
Speaker:Did you decide to fix the builders as well, Amelia?
Speaker:Uh, so And why?
Speaker:And, and, and, and fix the builders.
Speaker:We all,
Speaker:we all know where this is going, right?
Speaker:So, because obviously you undercover architect has been going for a long
Speaker:time, and then at some point along your journey you go, hang on a minute, the
Speaker:builders actually need some help here.
Speaker:Yeah.
Speaker:And
Speaker:so.
Speaker:Uh,
Speaker:so officially Live Life build started in, uh, uh, 2019.
Speaker:Yep.
Speaker:So it's been six years now.
Speaker:Good timing.
Speaker:Um, great timing.
Speaker:We literally started our first program as COVID hit.
Speaker:Yep.
Speaker:So it, there, it was amazing to have to.
Speaker:Uh, to like, to, yeah, to start a business at that time in an industry
Speaker:that was so severely impacted.
Speaker:And then for us to pivot and be able to support builders, not only to survive
Speaker:through that time, but actually thrive.
Speaker:So that was a really extraordinary kind of baptism by fire for that business.
Speaker:Um, I think that for me.
Speaker:Look, I've had a very long career.
Speaker:I've been in the industry for over 30 years.
Speaker:I've, um, had builders sitting across the table from me saying,
Speaker:the homeowner doesn't want it.
Speaker:They're not gonna ask for it, so why would I bother doing it?
Speaker:Uh, undercover Architect was really about, I've gotta teach
Speaker:homeowners to demand better.
Speaker:Um, you know, architects are only serving three to 5% of the population mm-hmm.
Speaker:Of houses, you know, we really need to lift the rest.
Speaker:And I'll do that by actually educating homeowners to improve
Speaker:the industry from by what they're.
Speaker:Buying.
Speaker:And then for me, it was like I just saw, I mean, an undercover architect
Speaker:exposed me to a part of the industry that I'd never seen as an architect
Speaker:working one-to-one with clients.
Speaker:Which part?
Speaker:Well, in terms of just how the average homeowner actually
Speaker:goes through it, because.
Speaker:I was only meeting people who had decided they wanted to work with an architect.
Speaker:Ah,
Speaker:yep.
Speaker:And were coming to me and finding me.
Speaker:Yep.
Speaker:there's a ra.
Speaker:I mean, if they're only doing three to 5% of houses, there's a raft
Speaker:of people who never even consider reaching out to an architect.
Speaker:Because I would idea, I was all of a sudden meeting through undercover
Speaker:architect, you, your undercover architect communities, probably agnostic to the.
Speaker:What level of design?
Speaker:It could be drafts person, it could be, it could be building design.
Speaker:It could be acting.
Speaker:It's what you have for it.
Speaker:Well, it, it,
Speaker:well, for me, and I mean this is probably one of the reasons why some
Speaker:people in the industry don't like me is because I'm very big on the fact
Speaker:that, and I mean, I've had, I've had.
Speaker:Contention from the Institute of Architects about the fact that I, I
Speaker:don't insist that you use an architect.
Speaker:Yeah.
Speaker:I believe that you need to find the best designer for you because as with
Speaker:any industry, there are those that are great at what they do and those
Speaker:that are not great at what they do, and they still get to hang a shingle
Speaker:and charge people for their work.
Speaker:Yeah.
Speaker:Well, maybe that's their fault for not having a clear message that
Speaker:architects can be affordable for.
Speaker:Like rather blame you for it.
Speaker:Maybe they can look at it in inside and go, well, how can
Speaker:we actually promote this?
Speaker:Oh, I think
Speaker:there's a lot of layers and we'll have a very long podcast if we get into
Speaker:the layers of challenges like that.
Speaker:But I think, I think for me, um, I just started to realize as I dipped in my
Speaker:toe into the world of homeowners, beyond what my client work was, very pe few
Speaker:people actually knew what an architect did, how much of a problem solver they
Speaker:could be on a project, how much they could nurse and support you through.
Speaker:So many things beyond the actual sitting down at a drawing board
Speaker:and drawing out the house design.
Speaker:And so for me, what I found is that I just chose instead to start teaching
Speaker:what I knew about the projects and about the process so that I could help
Speaker:a homeowner navigate it more clearly.
Speaker:And through that, homeowners have gone, actually, I had no idea.
Speaker:This is what an architect does.
Speaker:And a lot of them have then have turned around and said, well, of
Speaker:course I would use an architect.
Speaker:Yeah.
Speaker:For me, I don't think it's about, uh, I mean.
Speaker:There's, there is a perception out there that architects are more
Speaker:expensive than any other designer.
Speaker:I don't believe drafts people design, so that's a whole nother topic.
Speaker:I agree.
Speaker:Building designers, I think I've worked with some really great
Speaker:building designers, some of whom have been far better than some of the
Speaker:worst architects I've worked with.
Speaker:And, and they've also been more expensive than architects as well.
Speaker:Mm-hmm.
Speaker:All
Speaker:the same, all the same price.
Speaker:Yes.
Speaker:And so for me,
Speaker:it's all about you knowing the difference.
Speaker:Yeah.
Speaker:Knowing what you need from the process.
Speaker:Mm-hmm.
Speaker:Which means that you have to actually understand the process.
Speaker:Yeah.
Speaker:And then you being able to ask the right questions so that you can see
Speaker:whoever you are talk, talking to, are they gonna deliver the service
Speaker:that you're actually expecting?
Speaker:It's also who you
Speaker:click with.
Speaker:It's also who you actually just feel most comfortable opening up to.
Speaker:Yes.
Speaker:Like if you go an architect or building designer and you, you like the building
Speaker:designer as a person more, pick them.
Speaker:If you feel the process gonna be easier from a mental health point of view.
Speaker:'cause it is stressful.
Speaker:Pick the person you just click with
Speaker:or, or, or a, a building designer is gonna offer more to what's in line with
Speaker:what your outcomes for the project are.
Speaker:And an architect might not, you know, they might prioritize
Speaker:different things and that's okay.
Speaker:But I think it what you, you are doing the amazing stuff that you are.
Speaker:Is just educating the client, as you said, with asking the right
Speaker:question you want, well, for
Speaker:me it's about, this is what good design looks like.
Speaker:This is what a good project looks like.
Speaker:This is what a good project process looks like.
Speaker:So realize that, and then look for that, whoever you're talking with.
Speaker:And then yes, look for alignment.
Speaker:Yeah, and the ability to communicate openly with whoever the consultants
Speaker:are that you're working with.
Speaker:And it's just as much the builder, the engineer, the certifier, the
Speaker:Indonesia efficiency assessor, because all of those people are gonna be
Speaker:in your life for a very long time.
Speaker:You're gonna get to know them really intimately.
Speaker:I joke often that some of the conversations I would, I mean, I knew
Speaker:about my clients' money situation where they wanted to keep their underwear,
Speaker:which side of the bed they slept on, you know, all of these kinds of things.
Speaker:That's a really personal relationship.
Speaker:You wanna have that with somebody that you see eye to eye with.
Speaker:Yeah.
Speaker:And And ask those
Speaker:questions.
Speaker:Yeah.
Speaker:Yeah, yeah.
Speaker:It's like one of the first things I say to when I meet a client is like.
Speaker:I, as much as you pick me, I pick you and I'm the extra child in your relationship.
Speaker:In 10 years I sign off on this, this building, and I have a 10 year guarantee.
Speaker:I'm part of your family.
Speaker:Yeah.
Speaker:So we need to get along.
Speaker:Yeah.
Speaker:Because if I can't come over and just sit and have a chat and
Speaker:have some hard conversations, but laugh and cry, I'm not for you.
Speaker:And that's the thing you do need as a professional, and I think a lot
Speaker:of professionals really struggle with this, is you do need to be
Speaker:able to have hard conversations.
Speaker:And so there has to be that.
Speaker:Understanding and trust and mutual respect for them to be able to
Speaker:receive that challenging news and those, those confrontational
Speaker:kind of conversations sometimes.
Speaker:And equally for them to be able to give that back to you.
Speaker:Yeah.
Speaker:' cause I find this like weird, like I've said that like, like both Hamish
Speaker:and I have people come to us 'cause we just build correctly in a sense.
Speaker:Like it's, it's weird that we have a market to do our job right.
Speaker:I find it's probably similar 'cause the process is quite simple.
Speaker:People overcomplicate it that you have a whole program and a whole course
Speaker:that teaches people to do things.
Speaker:The right way, which is, if you break it down, it's, it's simple.
Speaker:People just overcomplicate it.
Speaker:Uh, I, yeah, I'm gonna disagree with you there because I think that
Speaker:the thing is that homeowners don't even know, need, know what right.
Speaker:Looks like,
Speaker:but they're not meant to.
Speaker:This is the thing I would say.
Speaker:'cause like if you go into, if I get an accountant, I'm not meant
Speaker:to know how to do their job.
Speaker:Yeah.
Speaker:But if you were about to invest 600, $700,000 with a financial planner, how
Speaker:much research would you do into that?
Speaker:Into the process of what was being invested.
Speaker:Yeah.
Speaker:Checkmate.
Speaker:Yeah.
Speaker:And financial planner at all.
Speaker:Like this is, I mean, I think this is the challenge with building and renovating.
Speaker:Often people who are funding this through a mortgage, it's just zeros
Speaker:on a piece of paper and there's a very distant attachment to that number
Speaker:and I'm in a bubble again.
Speaker:Yeah.
Speaker:And
Speaker:so I think, you know, the, and this is also what I've noticed, is that the
Speaker:money that comes out of their pocket for professional fees is actually often their
Speaker:own money that they're funding personally.
Speaker:But the money that comes to fund the project comes from the bank.
Speaker:Most of the time.
Speaker:And so the whole money relationship is entirely different.
Speaker:So the, the cost of those professional fees always feel so much more
Speaker:significant than the 6, 7, 8, 900 that they're gonna be paying off
Speaker:for the next 30 years in Melbourne.
Speaker:It's obviously sometimes gonna be, do you know how many
Speaker:people don't go to site as well, which is, I would say more than
Speaker:50% of projects don't even see sign and how much wasted money.
Speaker:Yeah.
Speaker:Yeah.
Speaker:So I tell people, you've got a picture this like a suitcase of
Speaker:money that you are handing over.
Speaker:Yeah.
Speaker:Because maybe then you'll care more, you know?
Speaker:Yeah, yeah, yeah.
Speaker:Um.
Speaker:I loved you shutting that down before that just made me so happy.
Speaker:Great.
Speaker:Um, so I'm not usually wrong.
Speaker:Not usually.
Speaker:I, I wanna, sorry.
Speaker:I wanna, I, I, I want to, I wanna get back to live life build thing, right?
Speaker:Because I was in Live Life Hill for a couple years, years couple,
Speaker:we, sorry, we went on a tangent.
Speaker:Yeah.
Speaker:Total.
Speaker:Because, because I mean, I've, I've been on the right side of, you know,
Speaker:experiencing what that community's about.
Speaker:And like, I kind of keep coming back to this community thing.
Speaker:'cause like that for me is probably one of the.
Speaker:Biggest things, particularly in that time 2019, 20 21, 22, 23, like when there was
Speaker:so much uncertainty, you know, like you've literally gone 2019, the worst bush fires
Speaker:at the southeast coast have seen for however long bang straight into COVID.
Speaker:Yep.
Speaker:Um, and then you've launched another business.
Speaker:Yeah.
Speaker:Um, how did that go for you?
Speaker:Do you regret it?
Speaker:Oh gosh, no.
Speaker:Oh gosh, no.
Speaker:Um, so to give a bit of background, so obviously have lived life build with
Speaker:Dwayne Pierce, who is a Queensland based, um, builder, Brisbane based.
Speaker:And if you, if you dunno who Dwayne is, you again, you're under a rock somewhere.
Speaker:And so he's got
Speaker:his own podcast level up.
Speaker:And so we, um, had been seeing each other on social media, both seeking
Speaker:to educate homeowners, had kind of like commented on each other's stuff.
Speaker:I then interviewed him for my podcast.
Speaker:He was the builder in season four, back in like 2017.
Speaker:And then he and I, uh, I got, I trapped him in podcast studio for two
Speaker:days to do a whole season on manage, on how to manage your build and
Speaker:understanding the stages of construction.
Speaker:So season seven of the podcast, we did that and we created a mini course, um,
Speaker:which is now, uh, inside Home Method.
Speaker:And we kept saying, oh, look, gotta do something, you
Speaker:know, blah, blah, blah, blah.
Speaker:And it kept kind of rolling forward.
Speaker:I then was a guest speaker at a, at an event that he held for builders.
Speaker:Um, and then finally, um, we were approached by James Hardy and Brett's
Speaker:Hardware, um, up in Brisbane and, uh, put on this seminar and before it kind
Speaker:of decided that we would actually set up this business, it all happened very kind
Speaker:of organically and quickly, and then from, saw the reaction in the room and then
Speaker:from then sort of went, took it online.
Speaker:For me, uh, back to what I was experiencing with homeowners, most
Speaker:homeowners I found if they hadn't decided, okay, I wanna use an architect,
Speaker:they were getting a builder over first.
Speaker:Yeah.
Speaker:And builders were then guiding how the project would go.
Speaker:And a lot of builders don't like working with architects because they feel that
Speaker:architects complicate the process.
Speaker:They create too many drawings.
Speaker:They make it more expensive than it needs to be.
Speaker:They make it harder than it needs to be built.
Speaker:They control what they're doing on site too much.
Speaker:They make them work to a contract they don't want, you know, this was
Speaker:kind of the story That was a lot of the stuff of what was coming through.
Speaker:And so I, and like I said, I'd sat across the table from enough builders saying,
Speaker:client doesn't ask for any better.
Speaker:I don't need to do it for me.
Speaker:Undercover architect and my work generally has always been about changing
Speaker:the way we design, build, and renovate.
Speaker:It impacts all of us how somebody chooses to build their home.
Speaker:And I felt that if I could support builders to know how to work with
Speaker:clients better, to run their businesses better, to be able to build better
Speaker:homes, that it would just help deliver on that overall mission.
Speaker:Yeah.
Speaker:And for me, helping builders understand what architects actually do, how
Speaker:clients need help and support, how we can all collaborate together.
Speaker:It's fascinating.
Speaker:You know, clients are one dynamic.
Speaker:Architects, uh, I'm going to again generalize, you know, uni, really
Speaker:high level of university education.
Speaker:Yep.
Speaker:Have to perform very well at school in order to get in.
Speaker:Very, um, scholastic in their kind of way of working and also
Speaker:have a very rigorous CPD program.
Speaker:Yep.
Speaker:So we are constantly kind of having to study and learn, and you're generally
Speaker:sitting in an office a lot of the time, you know, that kind of stuff.
Speaker:Then you've got a builder who oftentimes hasn't enjoyed school very much
Speaker:oftentimes, uh, may have dropped out in year 10, uh, may, uh, has gone and done
Speaker:a, a trade perhaps has a family full of, I, I'm shocked the, what I've learned
Speaker:about builders and how many builders have.
Speaker:Extended families just full of tradies and builders where architects, that's
Speaker:not their experience generally.
Speaker:And that, um, and yet you're expecting these ent entire, you know, these
Speaker:careers that attract very, very differently operating people to have
Speaker:to collaborate incredibly intimately, client, architect, and builder
Speaker:in order to make a project work.
Speaker:And so it's been fascinating kind of learning this whole
Speaker:experience of how do I help?
Speaker:Builders be better.
Speaker:Uh, and how do we help then the collaboration work more effectively?
Speaker:Yep.
Speaker:I don't think anyone's ever really kind of put that into a, like a perfect reel.
Speaker:A perfect reel like that.
Speaker:Um, like and, and just to show how probably far apart their journeys are.
Speaker:Oh, and do you know, it's even like down the nuances of communication.
Speaker:Because architects, we are taught, like it is wrapped over our knuckles
Speaker:as part of our registration process.
Speaker:Everything has to be in writing.
Speaker:Yeah.
Speaker:This is how you have to do it.
Speaker:You've always gotta cover your butt, make sure you've got a paper Trail.
Speaker:Builders hate writing.
Speaker:Don't like sitting in front of, and again, I'm generalizing, some of
Speaker:them can't.
Speaker:Yeah.
Speaker:And, and, and are not lit. And so.
Speaker:Like we joke, like Dwayne would always prefer to get on the
Speaker:phone and have a conversation.
Speaker:It would be far faster for me just to send a Slack or an email.
Speaker:And it's this really, and I was chatting with Sarah Levner from career
Speaker:Architecture about this, and she was like, oh my gosh, I'd never noticed that.
Speaker:My builder always wants to get on the phone.
Speaker:And I mean, particularly when you're a mom as well and she's got little
Speaker:kids, and I've had this experience.
Speaker:I was doing a lot of private work when I had little kids and
Speaker:then, you know, DCH studio, the architectural practice that I co-owned.
Speaker:And so I always had babies around and so answering the phone was just impossible.
Speaker:But builders always wanted to speak on the phone.
Speaker:We're in the
Speaker:car, like we can't.
Speaker:Yeah, like you're in the car, you're moving around you,
Speaker:you've got, it's to discuss.
Speaker:A problem is we can talk about in 30 seconds and email back.
Speaker:Email back.
Speaker:That's where I use Loom now a lot.
Speaker:'cause you can just send a video.
Speaker:I mark up the plan and talk through it.
Speaker:Yeah.
Speaker:Yeah.
Speaker:There's,
Speaker:there's, there's a lot of, there's a lot of tools that are available now that
Speaker:kind of cross over both kind of, um.
Speaker:Um, architect or designer and builder.
Speaker:Yeah.
Speaker:But also timing.
Speaker:But you're asking
Speaker:these very different people to like kind of actually a, communicate really
Speaker:effectively with each other and b, mutually respect each other to then be
Speaker:able to work really well with a client and support a client where the client's
Speaker:actually driving the vision and the goals of what the project needs to be.
Speaker:And the builder and the architect are trying to collaborate to realize that
Speaker:for them, plus guide them along the way.
Speaker:I reckon
Speaker:the mutual respects only come in the last few years and it's probably
Speaker:programs like yours that have.
Speaker:Bridge that gap.
Speaker:I don't think it's been something that's been happening for long.
Speaker:I agree.
Speaker:Because I, and I, and I was gonna bring up the PAC process because,
Speaker:you know, um, we've all heard of the PAC process, what, what, how,
Speaker:whatever you want to call it, right?
Speaker:But I think that that's probably been the biggest shift in the
Speaker:industry, um, with how projects can actually get to site successfully.
Speaker:Because that whole kind of, um, get a set of drawings, tender it go to site.
Speaker:In a very short period of time, like is just fraught with danger in my opinion.
Speaker:And I think the fact that so many people on social media now are
Speaker:talking about the PAC process, they're talking about their A CI or
Speaker:talking about their pre-construction.
Speaker:I didn't hear that in 2018.
Speaker:I'm hearing that in 2025.
Speaker:That is just normal.
Speaker:I think in my opinion, that's probably been one of the bus biggest success
Speaker:stories out of live life build.
Speaker:But it just simply
Speaker:sameish.
Speaker:But it simply just even take away the financial side.
Speaker:It actually just.
Speaker:Forces, tradespeople and builders to be like a professional.
Speaker:Yeah.
Speaker:But just the mindset of like, they charge.
Speaker:Okay.
Speaker:They must be professional.
Speaker:Well, I think this is the thing, and this is the thing, uh, this is definitely
Speaker:the thing that we've, we talk about in live life build and that we've
Speaker:seen in live life build is builders often think of themselves as tradies.
Speaker:Whereas if you're a builder running a business owner, you are a professional.
Speaker:Yeah.
Speaker:And you can't expect people to treat you like a professional if you
Speaker:don't behave like a professional.
Speaker:Yeah.
Speaker:Uh, and being a professional means that you can actually have the authority
Speaker:and the expertise that you need in that relationship when you're working.
Speaker:Effectively with a team.
Speaker:At the same time, you need to also live up to the standards of professionalism.
Speaker:Yes, yes.
Speaker:And for me, I mean EL like Elevate and live life build, were always about
Speaker:elevating the professionalism of the residential construction industry.
Speaker:Because to me, that was the great big gap that people were dealing with.
Speaker:Professional engineers, professional architects, you know, other
Speaker:consultants, and then they'd step into this trade-based world.
Speaker:That wasn't kind of delivering to the same standard.
Speaker:Everything was being handed much more informally.
Speaker:Uh, and, and yet they were the ones that were standing between
Speaker:them and all the money they were handing out and their finished home.
Speaker:And so I think trying to really get these parts of the industry to meet
Speaker:with each other more effectively.
Speaker:And I, I dispute the, the mutual respect.
Speaker:One of the reasons that I have such, I've had the career that I have.
Speaker:And I also, I think I get to do the work that I do now is because I had
Speaker:so many builders that I worked with at mvac and at Tonka Laika when I was
Speaker:there back in Sydney, who respected me as a, as a graduate architect.
Speaker:As a newly registered architect.
Speaker:But they were professional 'cause they most likely went through and took me under
Speaker:their wing.
Speaker:But they were at mvac you would've gone through a construction New Year degree,
Speaker:so you kind of, that would've felt Not
Speaker:always, no.
Speaker:Okay.
Speaker:No.
Speaker:So, I mean, I worked in the residential, um, we were building
Speaker:single residential homes.
Speaker:Um, but I mean, it was fascinating for me because I worked at Mvac for
Speaker:seven years and I had, uh, I only left there when I had my second
Speaker:baby, and then we started DCH studio.
Speaker:So I went back after my maternity leave with my first son.
Speaker:At the same time, my husband and I, we renovated three houses
Speaker:whilst our kids were little.
Speaker:So, yeah.
Speaker:Okay.
Speaker:But I think that it's, um, I think that what was interesting for me was
Speaker:there was one builder in particular, a guy named Pete Moland, who used
Speaker:to just be quite, he was very hard.
Speaker:On the architectural staff, and I didn't know at the time at mvac, but there
Speaker:was a code for architectural errors.
Speaker:Any costs that went against architectural errors had a line item
Speaker:in the construction cost reporting.
Speaker:I'd love to do that so that
Speaker:Mirvac could see on a grand scale what the cost errors were.
Speaker:So that the construction arm didn't have to take responsibility if
Speaker:it was an architectural error.
Speaker:Oh, so if something happened, yeah, imagine that didn't add be contract
Speaker:if the architect had made an error.
Speaker:Yeah, and I mean the thing is it's all coming from the same bucket of money
Speaker:'cause it's all the same company, but at least it got reported that way.
Speaker:Anyway.
Speaker:I love that.
Speaker:Yeah, it was really, it was quite interesting to sort of see, but it's
Speaker:tr you can't really do it when you are in different businesses because
Speaker:you're then kind of blaming each other, whereas that it was just actually
Speaker:about transparency and how do we improve the process from the start.
Speaker:Yeah.
Speaker:Yeah.
Speaker:S Murk was already always really big on, but he would be so amazing.
Speaker:I would watch how differently, because I showed.
Speaker:I've always taken the approach that, um, I've generally, particularly early in my
Speaker:career, I'd be the only woman in the room.
Speaker:Uh, I would not understand all the conversations that were going on.
Speaker:And very quickly I realized I was much better served by going, Hey, can you
Speaker:just take the time to explain that to me?
Speaker:'cause I don't know what you're talking about, rather than what I
Speaker:watched other young male graduates do, which was trying to pretend that they
Speaker:knew what was going on and he really respected that I wanted to learn.
Speaker:And so it's a whole vulnerability thing, what you saying.
Speaker:And so he just took me and so.
Speaker:We would have this, you know, amazing experience and to the point where I
Speaker:remember there was an experience a few years ago, an undercover architect.
Speaker:Um, so him and Rick Roundtree, who was his offsider for Waterline, which
Speaker:was a big project in Brisbane that I was project architect on at Mirvac.
Speaker:Uh, this builder, um, started criticizing me on social media, then
Speaker:started DMing me and inviting me to his site so he could tell me what
Speaker:he needed, what I needed to know.
Speaker:And it got really, really insidious really, really quickly to the point
Speaker:where I just started blocking him and all of this kind of stuff.
Speaker:But Rick Roundtree jumped on social media and just was like.
Speaker:I've never met an architect who knows more about what's going on on site.
Speaker:You know, like, and it was just, and to me, this is the thing.
Speaker:We, we forget that the people that are in this industry that we make
Speaker:connections with, they we're in these industries for long times.
Speaker:Yeah.
Speaker:And these networks are really important.
Speaker:And the networks, you know, you might do one house for one client
Speaker:at a time, uh, and then that client never works with you ever again.
Speaker:But the relationships that you build through mutual respect and care and regard
Speaker:and curiosity for what each other do.
Speaker:Is actually the thing that feeds your career long term.
Speaker:The fact that I have relationships with builders now, even though I'm not
Speaker:traditionally practicing architecture, but I can call you and go, Hey, I've
Speaker:had this question, like, what's going on in your projects at the moment?
Speaker:Yeah.
Speaker:And it's not strange for us to do that.
Speaker:No.
Speaker:There's no weirdness that I haven't actually done a project with you.
Speaker:I can, you know, to me that's what actually helps me be a better architect.
Speaker:Yeah.
Speaker:And I don't understand why people in the industry aren't collaborating and, and
Speaker:working more collegiately in that way.
Speaker:how can we.
Speaker:Bring architects and builders together more like I, because I
Speaker:remove abi contracts, I don't wanna go down that path 'cause I, yeah,
Speaker:I don't wanna go down that path.
Speaker:Like is I think some of the, 'cause we're all proud people, right?
Speaker:Like I'm proud.
Speaker:Um, you are proud.
Speaker:You are proud.
Speaker:I know a lot of the designers and architects who work
Speaker:with the super proud people.
Speaker:No one likes to be called out and told that they're doing something
Speaker:wrong or that there's a mistake.
Speaker:How can we foster an environment where.
Speaker:It's okay that something's wrong, and then we work together to fix it.
Speaker:Because in my experience, there's something wrong on the plans.
Speaker:Like my team's default is, plans are fucked.
Speaker:Uh, it's, and I'm like, okay, well, and even we do that
Speaker:at times, probably ourselves.
Speaker:It's
Speaker:true.
Speaker:But how do we then foster an environment where we pick something
Speaker:up on plans and then feed it back, um, to the design team in a.
Speaker:A productive manner.
Speaker:Can I, can I tell you a story?
Speaker:Because there absolutely was this really interesting experience recently.
Speaker:So had a builder who said, this architect can't seem to design
Speaker:the roof the way that I need it.
Speaker:it's not gonna work for the water.
Speaker:And I keep telling them that it's not right.
Speaker:And um, and I've even done a drawing over the top of their drawing
Speaker:and I've given it back to them.
Speaker:Um, and they're still not updating their drawings with what I want them to do.
Speaker:And I was like, whoa, whoa, whoa, whoa.
Speaker:You're not the architect.
Speaker:Whoa, whoa.
Speaker:Okay.
Speaker:You for starters, have you been doing the pack process?
Speaker:Have you been sitting at the design table and understanding
Speaker:what is driving that roof design?
Speaker:Because the client may be the one insisting on it.
Speaker:Yeah.
Speaker:The architects told them that it's gonna be problematic, but the
Speaker:architect, that client is saying that's what they want second.
Speaker:Don't ever, and I don't often swear on podcasts 'cause I don't swear on my own.
Speaker:Swear you, or you can
Speaker:say it, do
Speaker:not fucking draw over an architect's drawing.
Speaker:If you heard it here first, everyone,
Speaker:Elia swears.
Speaker:But you but this, this, this kind of goes where I was gonna
Speaker:go for a second because like.
Speaker:We talk about mutual respect.
Speaker:I think it's sort of knowing your place.
Speaker:I know building, I can't expect the architects to
Speaker:know how to build everything.
Speaker:No, I, I can't understand.
Speaker:They can't expect me to know all their res codes.
Speaker:Like it's, we, we trust.
Speaker:It's gotta be a trust that you, I know what you are doing
Speaker:and you know what I'm doing.
Speaker:There's really clear roles.
Speaker:Yeah.
Speaker:And it's about respecting those roles.
Speaker:Now, I know that at the same time, there will always be nuances where the
Speaker:builder actually does have a better idea.
Speaker:Mm-hmm.
Speaker:And the architect is being belligerent or stubborn, or can't actually, I
Speaker:mean, this was a hip and gable roof and I, I often joke with the undercover
Speaker:architect community that a lot of architects don't know how to design hip
Speaker:and gable roofs because the geometry of them is challenging to do by hand.
Speaker:Uh, if you haven't designed the floor plan with a hip and gable roof in mind,
Speaker:you will be really, really stuffed to try and then add a hip and gable roof.
Speaker:Yep.
Speaker:CAD
Speaker:tools enable you to literally draw an outline and space bar click to then dump
Speaker:a computer drawn hip and gable roof.
Speaker:It's, and it looks like a McMansion.
Speaker:So this is the thing, if you want a clean, clear hip and gable roof, it has
Speaker:to be designed from the floor plan up.
Speaker:Is this why we see so many flat roof from architects?
Speaker:Oh, I don't know about that.
Speaker:I think that, think that that's a height thing.
Speaker:Sure.
Speaker:Flat roof is seen as contemporary.
Speaker:Yeah.
Speaker:And homeowners asking for contemporary projects.
Speaker:I, but also building to a boundary, but also that, but that
Speaker:comes back to them wanting to build to a boundary so they
Speaker:can only go a certain height.
Speaker:And if they start having a hip in Gable and I Yeah.
Speaker:There others, well, there's
Speaker:a, there's, I think, I think that, um, I mean we've obviously seen the traditional
Speaker:house kind of outline as the very kind of contemporary form a lot lately.
Speaker:So, uh, there is a gable roof design that is a lot of people
Speaker:are choosing as a contemporary.
Speaker:Anyway, this builder obviously had decided, and, and you know.
Speaker:Was well within his rights to be concerned about the longevity
Speaker:and performance of the roof.
Speaker:'cause he's the one that's gotta warrant it and he's the one that's
Speaker:gonna be called if it's leaking and all of those kinds of things.
Speaker:But it's about choosing a better process.
Speaker:So.
Speaker:For me, it's always about then the builder actually being able
Speaker:to sit down with the architect and say, look, hey, do you understand
Speaker:that this is what is gonna happen?
Speaker:And I always just encourage people, there's a fine line between
Speaker:asking questions that sound like judgments versus asking questions
Speaker:that sound like curiosity.
Speaker:Yep.
Speaker:And so this thing of just saying, look, I'm really, and the best way
Speaker:to actually say is to begin the sentence with, Hey, I'm really curious.
Speaker:Is there a reason why you have designed the roof this way?
Speaker:Because what I'm concerned about is X, Y, and Z. Yeah.
Speaker:Do we have an opportunity to perhaps reconfigure it?
Speaker:Can I kind of suggest to you what I think might work and you know, can
Speaker:you tell me why, uh, perhaps you've been told by the client or you've got
Speaker:design ideas that are different to what.
Speaker:I think might practically work, and it's about the generosity of
Speaker:that opportunity to work together.
Speaker:Because as a builder, I know that you will have specific goals and you will
Speaker:have a lot of responsibility, and you've often got your own house on
Speaker:the line for your building business.
Speaker:So you are well within your rights to be concerned.
Speaker:But the architect, you don't know what they're like.
Speaker:Nobody knows what anybody else is actually going through or doing or
Speaker:being told or how they're working.
Speaker:And you've got that beautiful opportunity to actually come
Speaker:together and be more collaborative.
Speaker:Only there
Speaker:was a process out there that could solve that problem.
Speaker:How Good's, the question why though?
Speaker:It, it can expose everything.
Speaker:Why?
Speaker:So it's,
Speaker:and it's interesting, like that same question that I, I'm just gonna
Speaker:guess is probably quite far down the line in terms of like this specific
Speaker:question about the roof was probably.
Speaker:Oh, they were doing, I think they were doing a kind of, this is the thing, the
Speaker:pack process comes in so many different forms, and I have a particular opinion
Speaker:about how I feel it needs to happen.
Speaker:Whereas, you know, it doesn't always happen that way.
Speaker:I think that that, uh, that they weren't that far down the process, but this,
Speaker:uh, that this builder kept seeing this roof design come through, even though
Speaker:they'd sort of expressed their express.
Speaker:Okay.
Speaker:Was this one of their
Speaker:first, one of their first.
Speaker:Shots at the pack process too.
Speaker:I
Speaker:can't recall.
Speaker:I think it might be of it been earlier in their's.
Speaker:Experience.
Speaker:Pay.
Speaker:Experience.
Speaker:Experience.
Speaker:And the thing is too, as well, lots of architects aren't used
Speaker:to working with the pack process.
Speaker:Lots of architects see the pack process as just having another client
Speaker:in the builder, which is what a lot of resistance is for architects and
Speaker:building designers with the pack process.
Speaker:They're like, I don't wanna have to answer to another person, the client's enough.
Speaker:And so they don't see the opportunity.
Speaker:I, as a contrast, I've always had builders at the end of the phone
Speaker:or across the desk, you know, in.
Speaker:And so I think it's that thing of.
Speaker:Uh, the architect also embracing that you've got this incredible asset of this
Speaker:person who, and who is actually gonna be the one that has to physically build it
Speaker:to say, look, okay, what's gonna work?
Speaker:What's gonna be cheaper?
Speaker:What's gonna be more efficient?
Speaker:And the builder has to respect that they sometimes might get pushed to
Speaker:do things they haven't done before.
Speaker:Mm-hmm.
Speaker:And that doesn't make it wrong.
Speaker:And that's okay.
Speaker:Yeah.
Speaker:Isn't that the beauty of architecture?
Speaker:To like, push our boundaries and see what we can do?
Speaker:Like, doesn't every builder compliant, oh, I've built this before on board yet
Speaker:when they get something challenging.
Speaker:They almost then don't wanna do it.
Speaker:Do you know what's really interesting?
Speaker:I went to the architectural conference, uh, there's an
Speaker:annual architectural conference.
Speaker:We sit in those conferences as architects, and we are talking about visions that are
Speaker:5, 10, 15, 20, 50 years in the future.
Speaker:architects are standing on stage talking to architects in the audience about what
Speaker:are we shaping in the built environments globally and how is that going to help
Speaker:and support and impact the way that people behave and the way that they live
Speaker:and the choices that they make about their life and the world that we, as we
Speaker:see it like that is the kind of thinking that you are raised in as an architect.
Speaker:Yeah.
Speaker:And you are constantly then.
Speaker:Kind of, uh, faced with every time you're doing further learning and that
Speaker:kind of stuff, then you sit down at the table and you draw a house with
Speaker:somebody that they, they're thinking only five or 10 years in the future.
Speaker:Yeah.
Speaker:And the builder is thinking seven years in the future because of
Speaker:their warranty insurance should be 10 bills, should be 10.
Speaker:10 actually 10 years.
Speaker:And so, and so there's this really weird kind of crux of like, an
Speaker:architect is going, but I wanna change the way that we live.
Speaker:I want to, I wanna really shape and challenge
Speaker:Yeah.
Speaker:This kinda status quo of housing.
Speaker:And the builder is going, but I have to figure out that I'm not gonna
Speaker:get called back to this 12 times over and it's gonna cost me hundreds
Speaker:of thousands of dollars after.
Speaker:It's a selfish
Speaker:industry at times.
Speaker:Like everyone's
Speaker:and the homeowner's going, I've gotta know, I've gotta sell this
Speaker:for more than what I paid for it.
Speaker:Ah, don't stop me on that
Speaker:question.
Speaker:So, yeah.
Speaker:Um.
Speaker:I wanna ask one more question.
Speaker:Okay.
Speaker:I've
Speaker:got, I've I've got three.
Speaker:I have three.
Speaker:Okay.
Speaker:You go and then I'm gonna go.
Speaker:Alright.
Speaker:You actually said that you designed your own house early on.
Speaker:Do you still live in that house?
Speaker:No.
Speaker:No.
Speaker:So I've done three, my husband and I did three renovations.
Speaker:Yeah.
Speaker:Uh, we did a, had a baby per renovation.
Speaker:Uh, all kids learned to climb ladders before they walked, so,
Speaker:um, we did that over 12 and a half years living in Brisbane.
Speaker:And um, yeah, we now live in the Byron Hinterland.
Speaker:So,
Speaker:did you follow your own advice when you designed your most recent.
Speaker:House.
Speaker:Um, so what do you mean by follow, by advice, by, like, you,
Speaker:like, get the builder in and sort of follow the same exact same process, how
Speaker:you would tell a client through your, your home method and the pack process.
Speaker:Did you kind of follow it to the t Were you like, this was all, I know
Speaker:this, I know that I'm gonna skip ahead.
Speaker:No,
Speaker:no.
Speaker:Um, so, uh, these houses were all pre undercover architect.
Speaker:Okay.
Speaker:Um,
Speaker:but I always had builders that I spoke to.
Speaker:Okay.
Speaker:And my, my husband actually did the bulk of the building.
Speaker:So because I just
Speaker:building mine in the early stages, I kind of.
Speaker:Didn't listen to my advice a little bit.
Speaker:Oh, right.
Speaker:And you kind of like, I know that, and you're like, damn.
Speaker:Like I didn't.
Speaker:Take I took for granted.
Speaker:Granted I thought my house like, oh, this is super easy construction.
Speaker:And then I get on site, I'm like, I'm building on three
Speaker:boundaries and this is fucked.
Speaker:Oh, that's so easy to do.
Speaker:And I mean, I know that like we've done stuff at home at our place.
Speaker:I've also done some side stuff with Dwayne and yeah, it is tricky to kind
Speaker:of follow everything to the letter.
Speaker:Yeah.
Speaker:And follow your own advice.
Speaker:And it always bites you in the bar when you don't tell my,
Speaker:I tell my clients to do this.
Speaker:I didn't even do
Speaker:it myself.
Speaker:And I, there's a reason why I told ' em to do
Speaker:it.
Speaker:Like, so we have a pretty robust pre-construction process and um, we are
Speaker:about to build a big barn at our place.
Speaker:And up until this point I was kind of just loosely managing it.
Speaker:And we got to the point the other day where I turned around to Lucy and I said.
Speaker:I need to stop doing what I'm doing right now because I am the
Speaker:worst person to be doing this.
Speaker:Yeah.
Speaker:Yeah.
Speaker:I literally handed the whole thing over to Dan and Robert, who's our pre-construction
Speaker:team, and I said, I'm the client now, so I got, I'm the client, I'm the client.
Speaker:You, you tell me what you need from me.
Speaker:Yeah.
Speaker:I said this to Nicole.
Speaker:I was like, you be the client.
Speaker:Oh, it didn't go down well.
Speaker:Yeah.
Speaker:Yeah.
Speaker:I just think, I think as a builder, we've, we.
Speaker:We're always half glass full.
Speaker:We're always so ambitious with timelines.
Speaker:Yeah.
Speaker:Particularly when it's our own home.
Speaker:Yeah.
Speaker:Um, and yeah, I've literally begrudgingly just gone.
Speaker:There you go, Dan.
Speaker:It's hard.
Speaker:Tell me, tell me what you need from me.
Speaker:Yeah.
Speaker:Now.
Speaker:Yeah.
Speaker:Cool.
Speaker:Can't go my one more.
Speaker:You go.
Speaker:So, all right.
Speaker:You have 371 podcasts, so it's be eight years of podcasting,
Speaker:roughly, or probably a bit more.
Speaker:Uh, end of
Speaker:2016, so December, 2016.
Speaker:So yeah.
Speaker:Almost nine.
Speaker:Yeah.
Speaker:So
Speaker:I wanna play a little game.
Speaker:Okay.
Speaker:What episode comes to your mind first?
Speaker:Uh, season one, episode one.
Speaker:It's the most downloaded episode.
Speaker:Still.
Speaker:Really Season
Speaker:one, episode one.
Speaker:Who was on that?
Speaker:Uh, it was me talking about why it's important to design for orientation.
Speaker:Okay.
Speaker:Have
Speaker:you gone back and listened to it and been like, what?
Speaker:Like the way that you obviously are so clearly communicated now
Speaker:with the experience, were you just like, I sounded like crap?
Speaker:Or you like, oh my, I can't believe I You would've nailed it.
Speaker:You
Speaker:would've
Speaker:nailed it the first time, I think.
Speaker:Well, I was, no, I, I dunno about that.
Speaker:I'm gonna go back and listen it.
Speaker:I'm gonna listen to it now too.
Speaker:When I started the podcast, I'd already been blogging for a couple of years.
Speaker:Okay.
Speaker:Yeah.
Speaker:Yeah.
Speaker:So the podcast was an opportunity for me to have deeper conversations with the
Speaker:audience, uh, and also for me to be more methodical and proactive because all
Speaker:of my blogging had been quite reactive.
Speaker:It had been, oh, this question's come up.
Speaker:I gotta write a blog post.
Speaker:Let's do it.
Speaker:Yeah.
Speaker:When I started Undercover Architect, I made a commitment I was going
Speaker:to send out a weekly blog, and I did that for those two years.
Speaker:And then, um, and then, yeah, the podcast began and I worked with
Speaker:R Corbett, who's an incredible.
Speaker:Woman that, um, like is in media and stuff like that.
Speaker:And now very close friend and she helped me plan the first, uh, I like sat down and
Speaker:went, oh, I wanna talk about orientation.
Speaker:She's like, tell me about it.
Speaker:And I was like, well, I think I could do an episode on this.
Speaker:And as I mapped it out, she went, that's a whole season.
Speaker:And then we did that with how to design a home.
Speaker:And then we did that with budget and all of a sudden I
Speaker:had years worth of content Wow.
Speaker:For that first, you know, like in terms of the structure of it.
Speaker:And so I went into starting the podcast with that in mind, and I was
Speaker:on a network when I first started and all of that kind of thing.
Speaker:So what was, what's been really amazing to see is that somebody will discover
Speaker:the podcast through a Google search or something like that, or somebody
Speaker:will have sent them an episode.
Speaker:And then they go back and they binge it from the beginning.
Speaker:Mm-hmm.
Speaker:That's right.
Speaker:Do.
Speaker:And they literally start moving through season by season.
Speaker:The interviews didn't start until I did, started doing the ones in
Speaker:season four, but then I didn't do any again until I did the season
Speaker:with Dwayne, I think in season seven.
Speaker:And then what's been really awesome this past year is actually bringing
Speaker:Home Method members onto the podcast and telling our stories.
Speaker:A few of them listen to a few of them, and that's been like, that came off the back
Speaker:of sitting in an architectural conference.
Speaker:Kevin McLeod being zoomed in from on a TV screen.
Speaker:And hearing him talk about people's projects, and I remember messaging
Speaker:my community coordinator and saying, Hey, how about we do a grand designs
Speaker:on audio with home method members?
Speaker:But we do it without all of the drama mistakes and horrific stories.
Speaker:We actually show that projects can go well.
Speaker:Yeah.
Speaker:You still have hiccups and hurdles 'cause it's a custom project
Speaker:and that's just what happens.
Speaker:But you can show how people actually navigate it.
Speaker:And so we then put a call out to the community and thankfully lots of community
Speaker:members came back and said, yeah, I'm happy to share my story of, I mean,
Speaker:so really we, I find the undercover architect community is quite different
Speaker:to a lot of other communities out there.
Speaker:They're, they are very private.
Speaker:So they don't necessarily wanna talk about their budgets.
Speaker:Um, there's a lot of judgment attached around money and that kind of stuff, but
Speaker:I've been so grateful that there's been so many home method members who've been
Speaker:willing to come on, be really vulnerable about where they feel like they've tripped
Speaker:up, where they've feel like they've done well, and we get to share how different
Speaker:all of these experiences are as a result.
Speaker:so you've fixed homeowners, I dunno about that.
Speaker:You've, I know there are still people posting stuff online that is in
Speaker:complete ignorance of what I teach.
Speaker:You've, so I still have work to do.
Speaker:You've,
Speaker:you've fixed the builders.
Speaker:Yeah.
Speaker:We're still working on that.
Speaker:Who, who's next?
Speaker:Architects.
Speaker:That's not where I was going.
Speaker:Sorry.
Speaker:What's what?
Speaker:No, no.
Speaker:It's a serious question.
Speaker:What's next for Amelia?
Speaker:So I turned 50 in, uh, 2023 Spring
Speaker:Chicken.
Speaker:Uh, and yeah, no, I, I still feel like I've got a lot left in my
Speaker:career and what's been coming through to me so much more significantly,
Speaker:particularly in the work that I've been doing in live life build and then
Speaker:also just working with homeowners.
Speaker:Is, uh, and I spoke about this on Undercover Architects podcast a little
Speaker:while ago, is that I firmly believe that pretty much 99.9% of the problems in
Speaker:the residential construction industry that everybody complains about could be
Speaker:solved if more women were on site and running construction building businesses.
Speaker:Oh, let's
Speaker:finish it there, Michael.
Speaker:Now we've got a, we've got one thing that we now need to add into this
Speaker:podcast, which is a first what?
Speaker:We've got a new segment.
Speaker:Having Amelia back?
Speaker:No.
Speaker:So Amelia's now a regular,
Speaker:so I, I agree, by the way.
Speaker:Yeah.
Speaker:I, I, and I saw
Speaker:your post that you did Yeah, the other day and I was jumping
Speaker:up and down in my office.
Speaker:Just like be, and you and I have had lots of conversations about this offline.
Speaker:We Yeah.
Speaker:About how passionate I'm about this.
Speaker:Yeah.
Speaker:And I know that it's something that you really support.
Speaker:I,
Speaker:yeah.
Speaker:And Matt too.
Speaker:Matt's got, I couldn't work with another male in the office.
Speaker:You don't need two of me like I on
Speaker:because you've got, you've got, um, I've got Kayla and Molly.
Speaker:And Molly.
Speaker:Yeah.
Speaker:Yeah.
Speaker:And to me that.
Speaker:Having them on site is the thing that's going to shift stuff because agree.
Speaker:It's all like, there are loads of women behind the scenes.
Speaker:I mean, in live life build, we have so many women that are running their husband.
Speaker:Yeah.
Speaker:Like running the family building business, the Unsu, the Sun Heroes.
Speaker:Yeah.
Speaker:Uh, behind the scenes and holding everything together, not just from
Speaker:a, a building administration point of view, but from a mental health
Speaker:point of view, from a sanity point of view, all of that kind of stuff.
Speaker:And so for me, the big lever swing would be, we've currently got about
Speaker:two to 3% of trades on site are women.
Speaker:If we could, apparently the, the stat is we only need to see 25%
Speaker:for a massive cultural shift.
Speaker:So it's, we're not actually even needing to get to halfway
Speaker:for it to be significant.
Speaker:You and I have spoken about how different it makes behavior on site.
Speaker:Massive.
Speaker:Um, and I, you know, I'm seeing all these movements where there's, you know, women
Speaker:in that are listing out women tradies and, you know, you can, if you're, I've,
Speaker:I've spoken to people who as a single, like I, there's lots of single women in
Speaker:home Method who are specifically only working with women for their projects.
Speaker:For me, it's not about that.
Speaker:I know that that is what is required to help things shift.
Speaker:However, I would just love to see that more building businesses, we've got this
Speaker:massive trade shortage and yet we are leaving behind 50% of the population
Speaker:because we haven't figured out how can a woman do still do school, drop off,
Speaker:and then work on a construction site.
Speaker:I think, I think AI is gonna change us in a sense that there's gonna be so
Speaker:many people lose their jobs, that trades are gonna be one of the safest jobs.
Speaker:Need hands, but
Speaker:it's still, the lifestyle of a tradie does not work for a woman with
Speaker:kids who is the primary caregiver.
Speaker:That's for even just for
Speaker:a lot of men with kids that are like, and not trying to pull away from females
Speaker:for a second, but like it needs to be.
Speaker:But that's the thing, anytime you get
Speaker:women involved, it benefits men as well.
Speaker:Yeah, I agree.
Speaker:I agree.
Speaker:So I, I'm gonna call that, look right now I'm wearing a
Speaker:t-shirt called the Handy Humans.
Speaker:Right?
Speaker:So this is a, uh, and I'm a big shout out to Sal.
Speaker:So Sal and her team are a female and queer run.
Speaker:Handy humans.
Speaker:They're called, uh, in the south coast of, um, new South Wales.
Speaker:And I love this story because it is such a minority in our industry right now.
Speaker:But this shows that there is space for it and shows that someone
Speaker:can have a successful company.
Speaker:And Sally, if you're listening, I'm gonna get you on, we're gonna
Speaker:get you on the podcast for sure.
Speaker:But like this, we need to see more of this because.
Speaker:Thi this, in my opinion.
Speaker:Uh, Trent even said it as well, this will have such a massive positive impact in the
Speaker:industry if we can get more women on site.
Speaker:Do you know what, when women were asked man or bear, they chose bear,
Speaker:I would too.
Speaker:And yet they walk into an industry that is male dominated and yet you as
Speaker:a male are walking into their home, often dealing with them on their own.
Speaker:Mm.
Speaker:And the more that you have women on your team about that Yeah.
Speaker:Women as the liaison.
Speaker:You are clocked on the fact that how a woman needs to work is
Speaker:different to how a man needs to work.
Speaker:And I know I'm being generalist here.
Speaker:I don't wanna leave behind all the L-G-B-T-Q-I community and all.
Speaker:Yeah.
Speaker:Can't solve everything though
Speaker:for
Speaker:me.
Speaker:This is really, I think that once we start cracking this down, it
Speaker:will open up for all of that.
Speaker:Agree.
Speaker:And to me it's a dinosaur of an industry.
Speaker:It's a fucking dinosaur of an industry.
Speaker:Got swear.
Speaker:Two swear words.
Speaker:We need a swear jar's this thing of.
Speaker:You know, you still see apprentices being given birthday cakes that
Speaker:have got tits and brass on them, like, and it being shared on social
Speaker:media, like you still hear the jokes.
Speaker:Yeah, we do.
Speaker:And I know as a woman, like if I don't laugh along, I
Speaker:make everyone uncomfortable.
Speaker:Yeah.
Speaker:Yeah.
Speaker:You know, so And then your pigeonhole.
Speaker:Yes.
Speaker:Yeah.
Speaker:You know, so
Speaker:it's really, really interesting to see.
Speaker:I love seeing it change.
Speaker:There is change happening for me, change will never happen fast enough.
Speaker:We're in a bubble again.
Speaker:We're probably all through, you probably deal with people who are.
Speaker:Probably like-minded anyway.
Speaker:So it's now accessing the people that is already hard enough to access.
Speaker:Yeah, and I would, I mean, but I think the thing is like whilst the
Speaker:HIA and the NBA are screaming for more immigration to solve the trade problem.
Speaker:Mm-hmm.
Speaker:How about we actually just look at the 50% of the population that are available and
Speaker:we figure out how do we change the working hours and situations of construction so
Speaker:that it's more accessible for a woman?
Speaker:What a, I think it's a great.
Speaker:No.
Speaker:I'm gonna finish.
Speaker:We've
Speaker:gotta finish on no new segment.
Speaker:We've got the mindful moment.
Speaker:Okay.
Speaker:Mindful moment.
Speaker:Yes.
Speaker:That is a surely that's a mindful moment.
Speaker:It is.
Speaker:You're
Speaker:doing, you are doing so well to keep this on the hour.
Speaker:No, trying.
Speaker:Trying to try.
Speaker:We
Speaker:honestly, three minutes we could, we got six minutes.
Speaker:We could turn this into a triple, like we could just record all
Speaker:day.
Speaker:Now we are starting a bit of a new segment.
Speaker:At the end of each podcast, we are going to kind of give a bit of a tip to.
Speaker:Sort of anything, any one of something that we've sort of
Speaker:come up with in the last week.
Speaker:So, um, our good friends at MEGT, um, who I have three, two of
Speaker:my apprentices signed up with.
Speaker:I think you've got, I've got two.
Speaker:You've got two.
Speaker:So, um, they've jumped on board to sponsor this segment each week.
Speaker:So.
Speaker:It is the mind.
Speaker:It's gonna be known as the mindful moment, brought to you by MED GT
Speaker:Australia's apprenticeship experts.
Speaker:So, um, the holiday is Hamish and I would kind of give a bit of a tip of something
Speaker:that we've learned in the last week.
Speaker:It might not be just towards apprentices, but it's something that we think
Speaker:that could, someone could go away and help or think of something to
Speaker:sort of, uh, improve their situation.
Speaker:So I have this week, um, so one thing I've been doing, I've been doing it
Speaker:for a while, but it's become a bit of a game with my team, is I actually
Speaker:always ask them what they've planned.
Speaker:And I'll ask them at like seven 15 in the morning, what have you learned today?
Speaker:And they've just started.
Speaker:But now Molly, my first year, so we go back to women being smart.
Speaker:She asked me before I get to her and I'm like, fucking
Speaker:seven 15 in the morning, Molly.
Speaker:And she's like, well, you do it to me.
Speaker:It's seven 15.
Speaker:So, um, the reason I do it is it's 'cause it's like, it just sometimes
Speaker:an apprentice, it's very easy just to go through the every days of just, I
Speaker:rock up, get my tools out, start work, but not actually realizing what you're
Speaker:learning to stop and have that moment.
Speaker:So one thing I make them do at the moment is like, what did you learn?
Speaker:And explain to me what you've learned today.
Speaker:Um, I love that 'cause it, because it, when you actually think about
Speaker:what you've learned, it doesn't just become, oh, that's a hard week.
Speaker:It's like, I really need to think about the work that I did that week and
Speaker:then that carries on to the next week.
Speaker:Yeah.
Speaker:I really like that.
Speaker:And it
Speaker:kind of goes back to when the, the question of why we, I love
Speaker:the question why should be like, oh, I learned to straighten more.
Speaker:It's like, what did you learn?
Speaker:Straightening walls, what part of straightening walls?
Speaker:And then she'd be like, she explain it further and then she was like, I asked
Speaker:her the same question about a week later, and she's like, I learned straightening
Speaker:walls, like you said that a few weeks ago.
Speaker:What else have you learned?
Speaker:So it's more like, oh, what extra bit did you learn?
Speaker:So I think that it's a really important message to like challenge your team.
Speaker:It doesn't have to be on site.
Speaker:It can be in any industry, whether you're an engineer, building
Speaker:surveyor, anyone really, but
Speaker:architect,
Speaker:architect.
Speaker:It just, even just in marketing, it could be someone that's completely
Speaker:removed from the building industry, um, just to sort of continue to learn.
Speaker:And challenge yourself and see what you've learn.
Speaker:So that's my mindful, that's awesome moment.
Speaker:Um, Amelia,
Speaker:thank
Speaker:you so much.
Speaker:How do we get onto you, by the way?
Speaker:If you live under a rock?
Speaker:Oh yeah, yeah, yeah.
Speaker:Uh, undercover architect.com and Undercover Architect
Speaker:on Instagram and Facebook.
Speaker:And also Live life Build.
Speaker:Yes.
Speaker:Live like Build Big Plug to live like Build and Dwayne.
Speaker:And again, you don't follow Dwayne on and don't listen his podcast.
Speaker:Jump on it, check it out.
Speaker:I do have in a TikTok account, but no, not on that is we have too, I
Speaker:never looked at the most toxic.
Speaker:I thought Facebook was bad in the comments.
Speaker:TikTok takes the cake.
Speaker:It is a whole nother level
Speaker:of like what you, I don't spend any time there.
Speaker:So you know you've
Speaker:made it when you're get trolled.
Speaker:Oh really?
Speaker:I said this to, I said this to Jess the other day.
Speaker:Right?
Speaker:Because she called someone like, oh, you've made it well done.
Speaker:Yeah, yeah.
Speaker:You've made it.
Speaker:What a
Speaker:sad.
Speaker:And they're always with no profile picture.
Speaker:Oh, what a sad laugh.
Speaker:They must live.
Speaker:Amelia, thank you.
Speaker:Thank you very much.
Speaker:That's my
Speaker:pleasure.
Speaker:Thanks so much for having me.
Speaker:Thank.
Speaker:It's been a privilege.