1 00:00:00,000 --> 00:00:04,500 LinkedIn is becoming an important source for AI answers. 2 00:00:04,560 --> 00:00:08,580 So in this week's episode, we're gonna unpack the research together so 3 00:00:08,580 --> 00:00:12,365 that B2B marketers know exactly what they should be paying attention to. 4 00:00:47,474 --> 00:00:48,254 G'Day everyone. 5 00:00:48,254 --> 00:00:52,244 It's Michelle J Raymond here, and this week listeners, we're gonna be talking 6 00:00:52,244 --> 00:00:59,504 about all things AI and specifically this week about how tools like ChatGPT 7 00:00:59,954 --> 00:01:08,289 Perplexity, and Co are all starting to cite LinkedIn more often in their results. 8 00:01:08,559 --> 00:01:12,269 Now on the surface, this sounds really exciting, but is all 9 00:01:12,269 --> 00:01:14,099 as it appears on the surface. 10 00:01:14,189 --> 00:01:17,999 Of course, by my tone, I guess you know that I have some 11 00:01:17,999 --> 00:01:19,529 differing opinions about this. 12 00:01:20,249 --> 00:01:25,379 Mostly what I wanna focus on in today's episode is what parts of LinkedIn 13 00:01:25,379 --> 00:01:30,449 should you be focusing on to make sure that you maximise your chances of your 14 00:01:30,449 --> 00:01:36,419 content, of your page, of your profile, all being cited by these AI tools. 15 00:01:37,419 --> 00:01:39,704 So I will do my best. 16 00:01:39,894 --> 00:01:45,084 It is an ongoing conversation, so I may have to do a follow up episode because 17 00:01:45,084 --> 00:01:50,484 the research that's coming out is coming out thick and fast and it's, you know, 18 00:01:50,484 --> 00:01:52,374 gonna be fun to try and keep up with. 19 00:01:52,434 --> 00:01:55,644 So let's dive into that right after this quick word from our 20 00:01:55,644 --> 00:01:57,684 podcast sponsors, Metricool. 21 00:02:45,738 --> 00:02:50,118 If you haven't seen it already, there are two key pieces of 22 00:02:50,118 --> 00:02:51,288 research that have come out. 23 00:02:51,288 --> 00:02:53,808 One by Profound and one by SEMRUSH. 24 00:02:54,048 --> 00:02:57,828 And both are really, really interesting and I will make sure that the links 25 00:02:57,828 --> 00:03:00,738 are included in the podcast summary. 26 00:03:00,768 --> 00:03:04,788 So make sure that you go across the LinkedIn, connect with me and 27 00:03:04,878 --> 00:03:06,678 subscribe to my LinkedIn newsletter. 28 00:03:06,678 --> 00:03:09,498 That's typically where I put that information first. 29 00:03:10,113 --> 00:03:14,823 I will be making sure that I expand on my thoughts that I'm covering here today and 30 00:03:14,823 --> 00:03:19,233 include things like screenshots, which often make it easier to follow along. 31 00:03:19,473 --> 00:03:22,563 So if you're listening to this via audio or shout out to those over 32 00:03:22,563 --> 00:03:26,673 on YouTube, there is going to be a lot more detail in the newsletters. 33 00:03:26,673 --> 00:03:30,843 So please do come across in subscribe, and thank you in advance. 34 00:03:31,093 --> 00:03:33,823 Let's talk about what's out there exactly. 35 00:03:33,823 --> 00:03:39,483 Now, fact number one, let's just start with that yes, LinkedIn is 36 00:03:39,483 --> 00:03:43,263 increasingly being cited by AI systems. 37 00:03:43,263 --> 00:03:44,553 So that's a fact. 38 00:03:44,893 --> 00:03:48,613 Every second post I'm seeing at the moment from a LinkedIn employee 39 00:03:48,913 --> 00:03:55,513 is basically highlighting the fact that LinkedIn is being cited. 40 00:03:56,513 --> 00:04:01,313 They're shouting the fact that LinkedIn has become the most cited 41 00:04:01,313 --> 00:04:04,103 domain for professional queries. 42 00:04:04,463 --> 00:04:08,003 Now, there are two pieces to that statement that you really 43 00:04:08,003 --> 00:04:09,263 need to pay attention to. 44 00:04:09,803 --> 00:04:13,793 Cited domain, so that is linkedin.com. 45 00:04:13,793 --> 00:04:20,123 So that's not your post necessarily, but as a whole, linkedin.com is 46 00:04:20,183 --> 00:04:25,403 the one that's being cited for and part two, professional queries. 47 00:04:26,013 --> 00:04:27,783 I mean, that makes sense, right? 48 00:04:28,053 --> 00:04:30,333 LinkedIn has such a great database. 49 00:04:30,568 --> 00:04:34,678 That is people, companies, job roles, expertise. 50 00:04:34,978 --> 00:04:38,878 So if you are AI and you wanna put forward the best answer to 51 00:04:38,878 --> 00:04:42,418 these queries, of course LinkedIn is going to pop up in that. 52 00:04:43,168 --> 00:04:47,248 The other thing that I wanna talk about is this automatic assumption 53 00:04:47,248 --> 00:04:52,678 that if linkedin.com is being cited more by the AI tools, then posting 54 00:04:52,678 --> 00:04:56,428 more will get you cited by AI tools. 55 00:04:56,758 --> 00:05:04,633 Now that's a pretty big oversimplification at best, and what I want you to have 56 00:05:04,633 --> 00:05:09,553 a think about, and I will share the stats, when you look at the Profound 57 00:05:09,553 --> 00:05:12,853 research, which I've done a lot of digging into it, so you don't have 58 00:05:12,853 --> 00:05:18,613 to, but essentially on their charts, yes, posts went up and increased 59 00:05:18,733 --> 00:05:21,973 their share of being shown in results. 60 00:05:22,723 --> 00:05:27,553 Articles and newsletters also went up and on the surface. 61 00:05:27,553 --> 00:05:28,393 That's amazing. 62 00:05:28,393 --> 00:05:30,733 So it was around, I don't know, 25, 30%. 63 00:05:30,733 --> 00:05:34,963 So that also means that 70 odd percent of the content that's out there 64 00:05:35,293 --> 00:05:38,113 isn't being picked up by these tools. 65 00:05:38,163 --> 00:05:42,573 And on the other side, in this particular research, they're also showing 66 00:05:42,603 --> 00:05:46,413 that profiles dropped significantly 67 00:05:46,563 --> 00:05:47,313 Now. 68 00:05:48,138 --> 00:05:51,708 There's a so many different ways that we can look at this, but what 69 00:05:51,708 --> 00:05:57,138 it shows is, yes, the data shows us that LinkedIn content is appearing 70 00:05:57,138 --> 00:06:01,758 more and more often, but it doesn't prove that posting more frequently 71 00:06:01,758 --> 00:06:07,878 is the answer to making sure that it drives AI visibility for your brand. 72 00:06:08,878 --> 00:06:10,198 Let's go to fact two. 73 00:06:10,288 --> 00:06:15,388 Not all LinkedIn content performs the same in AI answers. 74 00:06:15,418 --> 00:06:21,538 Now the SEMRUSH study is one that I think is actually more aligned and 75 00:06:21,538 --> 00:06:25,138 something that we should pay more attention to, and this is the second 76 00:06:25,138 --> 00:06:26,998 round of info that they've released. 77 00:06:27,208 --> 00:06:30,688 The last lot was out in around October last year, which I 78 00:06:30,928 --> 00:06:32,278 was a big fan of as well. 79 00:06:32,278 --> 00:06:35,578 I'm not getting paid to talk about this, just to put that out there, 80 00:06:35,968 --> 00:06:42,238 but the SEMRUSH study analysed tens of thousands of LinkedIn URLs 81 00:06:42,298 --> 00:06:48,208 that were cited by AI, and that was across ChatGPT, Google AI Mode and 82 00:06:48,208 --> 00:06:50,188 Perplexity, some of the main ones. 83 00:06:50,698 --> 00:06:55,738 And one of the actual interesting things that showed up for me was that 84 00:06:55,798 --> 00:06:58,108 actually just because a post goes viral. 85 00:06:58,843 --> 00:07:04,423 It's very rare that the AI systems actually cite those posts, so there's more 86 00:07:04,423 --> 00:07:08,533 to this than just content that's popular. 87 00:07:08,968 --> 00:07:13,528 There's more to this than just getting lots and lots of engagement. 88 00:07:13,888 --> 00:07:18,598 And when you think about this, it marries up with how the LinkedIn feed works. 89 00:07:18,958 --> 00:07:25,138 And the LinkedIn feed currently is optimising for relevancy. 90 00:07:25,138 --> 00:07:30,808 So are you a credible authority, showing up consistently, driving 91 00:07:30,808 --> 00:07:37,993 conversations, on an area or topic, that is one key focus for you? 92 00:07:38,413 --> 00:07:41,053 And that applies to your Company Page as well. 93 00:07:41,053 --> 00:07:48,613 And interesting fun fact Company Pages were cited more often than actual 94 00:07:48,613 --> 00:07:51,043 individual profiles in this study. 95 00:07:51,043 --> 00:07:56,173 So from that perspective, there's so much reason to have a look into this 96 00:07:56,173 --> 00:08:00,043 and not ignore Company Pages like everybody would have you believe. 97 00:08:00,458 --> 00:08:04,278 The most important thing when we're analysing all of this is, 98 00:08:04,918 --> 00:08:12,998 AI systems they optimise for explanations, authority, and clarity. 99 00:08:12,998 --> 00:08:19,118 If you think about it, the LinkedIn feed rewards content that spreads, but the 100 00:08:19,178 --> 00:08:23,588 AI system rewards content that explains. 101 00:08:29,825 --> 00:08:33,755 Fact three in today's episode is definitely that 102 00:08:33,755 --> 00:08:36,275 fundamentals still matter most. 103 00:08:36,375 --> 00:08:40,935 And that is exactly what B2B marketers should be most focused on. 104 00:08:41,235 --> 00:08:45,855 You also now can understand why I have been banging on about marketing 105 00:08:45,855 --> 00:08:51,045 fundamentals and staying on track, I would say for the most of this podcast, but 106 00:08:51,105 --> 00:08:53,265 definitely since the start of the year. 107 00:08:53,265 --> 00:08:57,255 So if you've missed some of those episodes, please go back and check it out. 108 00:08:57,655 --> 00:09:02,095 There are probably three fundamentals that I think if you want your brand 109 00:09:02,095 --> 00:09:05,005 to get cited by AI using LinkedIn. 110 00:09:05,425 --> 00:09:08,755 Number one is clear expertise. 111 00:09:08,785 --> 00:09:14,695 The AI systems need to understand who you are, what you do 112 00:09:15,200 --> 00:09:16,850 and what you are known for. 113 00:09:17,030 --> 00:09:22,880 So that means if we go onto the next step, you need really strong 114 00:09:22,880 --> 00:09:25,310 profiles and Company Pages. 115 00:09:25,550 --> 00:09:29,450 So if you haven't gone back and updated those and made sure all of 116 00:09:29,450 --> 00:09:35,535 that information is whole and complete and shows the AI and people, more 117 00:09:35,535 --> 00:09:39,585 importantly, who you are, what you do, and what makes you different, 118 00:09:39,825 --> 00:09:41,415 and also what problem you solve. 119 00:09:41,415 --> 00:09:43,455 I would add in there for Company Pages. 120 00:09:43,785 --> 00:09:47,715 Then ultimately, if you confuse them, you lose them. 121 00:09:47,715 --> 00:09:51,025 I've said that also a thousand times on this podcast. 122 00:09:51,265 --> 00:09:55,885 So making sure that you're leaning into your positioning and coming 123 00:09:55,885 --> 00:10:01,495 back to make sure that all of the foundational bits, Profile, Company 124 00:10:01,495 --> 00:10:07,015 Page and your content are all aligned with what you wanna be known for. 125 00:10:07,855 --> 00:10:12,745 If we do those things consistently, that's when AI's little eyes light up 126 00:10:12,745 --> 00:10:16,675 and that's when they're looking for you as a credible source that they can cite. 127 00:10:16,945 --> 00:10:20,635 Now interestingly, as part of my research, there is a lot of research 128 00:10:20,635 --> 00:10:26,545 going on out there that is actually disproving how AI tools cite information 129 00:10:26,605 --> 00:10:28,045 and that it's not always accurate. 130 00:10:28,045 --> 00:10:31,315 So there's my little star and disclaimer on this one. 131 00:10:31,365 --> 00:10:36,045 Think about it like not everything's perfect and sunshine and fairies 132 00:10:36,075 --> 00:10:37,845 like many would have you believe. 133 00:10:38,175 --> 00:10:43,245 And certainly, again, posting more is not the solution. 134 00:10:43,745 --> 00:10:50,685 The other thing that I would like to say here, just as part of this, is yes, posts 135 00:10:50,705 --> 00:10:56,655 that support the system, maybe not getting cited by ChatGPT or Perplexity or any of 136 00:10:56,655 --> 00:11:01,215 the models that you like to use, but it doesn't mean that they're not valuable. 137 00:11:01,215 --> 00:11:05,475 So can we not just run off and instead of pleasing the algorithm gods now 138 00:11:05,475 --> 00:11:08,265 think, how do we please the AI gods? 139 00:11:08,265 --> 00:11:09,435 We are not doing that. 140 00:11:09,705 --> 00:11:15,555 Because the content that we're creating ultimately is about building visibility 141 00:11:15,585 --> 00:11:18,315 and credibility with your target audience. 142 00:11:18,315 --> 00:11:21,795 You know, those real humans that pay the bills at the end of the day. 143 00:11:22,335 --> 00:11:28,095 But doing these things will support your expertise footprint, and when 144 00:11:28,095 --> 00:11:31,395 we look at it like that and know that they're not gonna replace it, 145 00:11:31,665 --> 00:11:33,825 then that really is a game changer. 146 00:11:34,065 --> 00:11:37,845 So I know that if you have a look at the posts that are coming from 147 00:11:37,845 --> 00:11:44,085 LinkedIn employees, they will absolutely be encouraging you to post more. 148 00:11:44,775 --> 00:11:47,805 And if you stop and think, why are they doing that? 149 00:11:48,285 --> 00:11:48,885 Duh. 150 00:11:49,095 --> 00:11:52,185 They have a vested interest in you spending more time. 151 00:11:52,485 --> 00:11:53,115 Why? 152 00:11:53,265 --> 00:11:54,615 Because if you scroll more. 153 00:11:55,575 --> 00:11:58,455 You're gonna watch more ads, and if you watch more ads, 154 00:11:58,455 --> 00:11:59,925 guess who makes more money? 155 00:12:00,285 --> 00:12:00,795 LinkedIn. 156 00:12:00,795 --> 00:12:03,195 So often follow the money trail. 157 00:12:03,415 --> 00:12:08,215 After this quick break, I'm gonna go into some practical tips about 158 00:12:08,215 --> 00:12:14,455 how I think you can use linkedin.com to increase the chances of your 159 00:12:14,455 --> 00:12:17,395 brand being cited in the AI tools. 160 00:12:17,395 --> 00:12:18,655 So let's do that next. 161 00:12:47,791 --> 00:12:52,741 What does it look like if we practically apply the things that we've been 162 00:12:52,741 --> 00:12:54,901 talking about in today's episode? 163 00:12:54,901 --> 00:12:58,201 And again, I've tried to keep it at a high level, a simple 164 00:12:58,201 --> 00:12:59,491 level that you can understand. 165 00:12:59,791 --> 00:13:04,291 Please do go and subscribe to my LinkedIn newsletter and have a look 166 00:13:04,291 --> 00:13:08,621 at the most recent additions where I dive into this, give you all the links 167 00:13:08,621 --> 00:13:13,601 to the research and make sure step by step you can break this down and 168 00:13:13,601 --> 00:13:15,521 have conversations in your business. 169 00:13:15,791 --> 00:13:18,371 You need any more help or looking for some more clarity. 170 00:13:18,371 --> 00:13:20,501 You know, I'm always here to help you guys. 171 00:13:20,931 --> 00:13:25,521 I wanna talk first about some practical tips and different ways that you can 172 00:13:25,521 --> 00:13:31,341 explore what content is, first of all, being indexed by Google 'cause if it's 173 00:13:31,401 --> 00:13:35,901 indexed by Google, then it will be discovered by the large language models. 174 00:13:35,901 --> 00:13:37,441 And keep in mind. 175 00:13:37,841 --> 00:13:43,151 Those models aren't learning immediately the day that something 176 00:13:43,151 --> 00:13:45,431 goes and gets indexed by Google. 177 00:13:45,701 --> 00:13:46,781 They take time. 178 00:13:46,781 --> 00:13:50,201 It's not that instant gratification that we think that the whole 179 00:13:50,201 --> 00:13:51,791 world lives in these days. 180 00:13:52,031 --> 00:13:54,161 So patience is a virtue. 181 00:13:54,521 --> 00:13:58,151 Doing things consistently is what these tools love. 182 00:13:58,211 --> 00:14:04,686 They want you to be the authority in your area and be consistent around that. 183 00:14:05,136 --> 00:14:08,976 One of the best ways that I know that you can do this is LinkedIn articles, 184 00:14:08,976 --> 00:14:14,106 and even better, I think LinkedIn newsletters are indexed by Google. 185 00:14:14,136 --> 00:14:15,666 They have stable pages. 186 00:14:15,966 --> 00:14:22,116 You can have the structure that the AI tools love with headings and subheadings, 187 00:14:22,476 --> 00:14:27,366 and ultimately these are what are popping up in a lot of the answers. 188 00:14:27,366 --> 00:14:33,866 So think about what is your audience going to Google or going to the AI tools. 189 00:14:34,571 --> 00:14:40,541 Looking for answers and can you create a newsletter that answers that question? 190 00:14:40,841 --> 00:14:43,721 Now, some of you might think, yes, we've already done that. 191 00:14:43,721 --> 00:14:45,431 It's on our website. 192 00:14:45,791 --> 00:14:46,811 Well, here's what I do. 193 00:14:47,021 --> 00:14:50,681 I put it on my website and I put it in my LinkedIn newsletter. 194 00:14:50,981 --> 00:14:52,091 Why do I do that? 195 00:14:52,121 --> 00:14:53,711 I double my chances. 196 00:14:54,041 --> 00:14:58,841 By being able to piggyback on what happens with linkedin.com being such 197 00:14:58,841 --> 00:15:03,731 a trusted domain, which it always has been, then I can piggyback on 198 00:15:03,731 --> 00:15:08,651 their success and hopefully increase my chances and bonus points I always 199 00:15:08,771 --> 00:15:12,971 share this stuff in my email newsletter with the audience that I own. 200 00:15:13,636 --> 00:15:17,956 Ultimately, I'm gonna share some links in the show notes today where you can 201 00:15:17,956 --> 00:15:23,956 do a simple search on Google and have a look at what information is showing 202 00:15:23,956 --> 00:15:26,386 on Google in relation to your posts. 203 00:15:26,596 --> 00:15:29,716 And you might be really interested 'cause you can do a bit of digging 204 00:15:29,716 --> 00:15:35,341 and realise when it comes to posts, there is not that much that shows up. 205 00:15:35,551 --> 00:15:41,091 When you think about, broad topics and see the results, you'll be mind blown. 206 00:15:41,091 --> 00:15:45,081 Even for me, I've been creating content for 10 years and I did a 207 00:15:45,081 --> 00:15:50,201 simple search around all of the information it could find as Michelle 208 00:15:50,201 --> 00:15:52,281 J Raymond as a creator on LinkedIn. 209 00:15:52,281 --> 00:15:55,371 What post it had, indexed and all the other information. 210 00:15:55,761 --> 00:16:00,061 Honest to God, there was like a very small percentage, like I'm 211 00:16:00,061 --> 00:16:04,081 talking teeny tiny, given how much content that I put out there. 212 00:16:04,261 --> 00:16:08,401 So you know, if I'm doing it that for that long, that consistently, 213 00:16:08,401 --> 00:16:11,431 and you're only just starting and it's not working, you just gotta 214 00:16:11,431 --> 00:16:13,471 give it more time and more energy. 215 00:16:14,251 --> 00:16:20,521 I guess as we look at this, there is going to be more and more studies pop up. 216 00:16:20,581 --> 00:16:24,481 There is gonna be more and more talk around yeah, just post more on LinkedIn. 217 00:16:24,481 --> 00:16:25,351 That's the answer. 218 00:16:25,381 --> 00:16:26,581 LinkedIn gets cited. 219 00:16:26,851 --> 00:16:31,201 Just remember, it's not your posts that are being cited in the answers most 220 00:16:31,201 --> 00:16:38,761 likely it's linkedin.com, so whether that's profiles, pages, content. 221 00:16:39,106 --> 00:16:45,226 Articles and newsletters, or even the linkedin.com help pages, that is what is 222 00:16:45,226 --> 00:16:47,356 being cited so just keep that in mind. 223 00:16:47,356 --> 00:16:51,796 Take everything with a grain of salt, and if you need some help optimising 224 00:16:51,826 --> 00:16:56,206 your Page or your Profile, then reach out to me and we can make sure that you 225 00:16:56,206 --> 00:17:01,636 are giving your brand the best chance possible of being cited by these tools. 226 00:17:07,873 --> 00:17:12,593 I know today's episode has probably been a little tech heavy, compared to 227 00:17:12,593 --> 00:17:18,593 like a lot of my other episodes, and I appreciate you for lasting this long 228 00:17:18,593 --> 00:17:23,663 because I think this is an important topic, one that cannot be oversimplified. 229 00:17:24,523 --> 00:17:31,183 Also one that will reward those that stay on track, stay consistent and 230 00:17:31,183 --> 00:17:33,433 stick with the marketing fundamentals. 231 00:17:33,703 --> 00:17:37,543 And if you're a B2B marketer that's been listening to this episode, that 232 00:17:37,543 --> 00:17:43,213 should be music to your ears because I love the fact that I feel like the cheap 233 00:17:43,213 --> 00:17:49,548 vanity metrics of engagement and likes and impressions, slowly but surely being 234 00:17:49,548 --> 00:17:54,708 replaced by authority, and that's the kinda LinkedIn that I wanna be a part of. 235 00:17:54,708 --> 00:17:56,238 So until next week, cheers.