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John and Connie: Hi, and welcome

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to another episode of Celebrating

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Small Family Businesses where

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we showcase passion in action.

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And today we are celebrating Ron

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and Lori Genna of Hudson Duct

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Cleaning in Hudson, Florida.

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Hey Ron.

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Hey Lori.

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Ron and Lori: Hi.

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Hi.

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John and Connie: Welcome to the podcast.

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Welcome to the show.

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Ron and Lori: Thank

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John and Connie: So that introduction, uh,

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that last little part is a new edition.

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And, so I had to really think

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about it as I was saying it and

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we may edit a little bit of that.

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This is a wonderful

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thing about podcasting.

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We can edit half a word

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if we want to, right.

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So tell us a little bit about like how

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did Hudson Duct Cleaning come to be?

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Ron and Lori: So, yeah.

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Um, I did a lot of networking in different

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groups in the area for the last 20

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years or so, somewhere around there.

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Lori, Lori and I both have been

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involved in different groups.

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There's a group out of Spring Hill

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and I met this man, Dan Chapman.

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And Dan actually, uh, he, he created this

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program, you know, of, of this type of.

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Sanitizing air ducts instead of

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going in there with whips and

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brushes and all that kind of thing.

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And so, um, he kind of created

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that whole, that whole thing.

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And so he did our house, right?

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Mm-hmm.

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He did our mother's house and we knew

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him for all these, all those years.

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Well, when I turned 62 years old, I said

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to Laurie, I said, I guess I'm gonna be

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able to retire now, because I'm gonna

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have a Social Security check coming in.

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Then I looked at the check and

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said, Whoop, I better do something.

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Rethink that idea.

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John and Connie: Yep.

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Ron and Lori: So I went ahead and I bought

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a, uh, Prius and I started to, uh, do some

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Ubering, just, just, you know, passive

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income just to make a little income.

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And I wound up doing pretty good.

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I was making eight to nine hundred a week,

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sometimes a thousand a week and that kind

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of stuff for, you know, for Uber driving,

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it was, it was good.

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And I love talking to people and

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people has always been my thing.

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So, uh, that kind of fit right

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in with my character and all.

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And so I'm talking to Dan , as he

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came to treat one of the houses

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and, and he said, my goodness, you

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know everything about my business.

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Why don't you buy like a, a limited

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partnership or a franchise or something?

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I went home to Lori and I was doing

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the Uber for maybe 6 to 8 months or

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maybe a little bit longer than that.

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I said, you know, I I just need

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to get more involved in something

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where I can make some decent

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money and that kind of thing.

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And so, uh, we, we wound up talking to him

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about it and uh, discussed the proposition

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of buying a limited partnership.

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And, I said to him, you, do you

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think it's, it's possible that if

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I worked pretty hard at it, I can

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make a thousand dollars a week?

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And he just kind of looked at me with a

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puzzled look, like are Are you for real?

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You know, like a thousand bucks a week.

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You know, that was like,

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that's like nothing in the

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business that he was doing.

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You know, he says sometimes

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we make that in a day.

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I came home and talked to Laurie and

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we, we discussed it, we put the money

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aside and we, we paid him and, and

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he trained us in this, uh, industry.

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And then, we went ahead and got

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OSHA certified where we studied

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mold, bacteria, fungus, and virus.

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And so we're OSHA certified

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for mold remediation.

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So that, that became

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an, an incredible thing.

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So we started the business, what,

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about four and a half years ago, right?

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We started it at right

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about the time of COVID.

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John and Connie: Oh, perfect.

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Well, perfect.

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Maybe, I don't know.

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So that's a great question because.

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We're talking about

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something that, there we go.

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We're talking about something

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that not only kills mold, but

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it also kills other bacteria.

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Right?

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And viruses.

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So sanitation became a big deal during

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Covid and, and was it a boom for you?

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Ron and Lori: We well did

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really well for when, yeah.

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Right.

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You

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John and Connie: I would think.

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Ron and Lori: We had people come

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to the house with COVID, because

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they so desperately wanted to

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get out of their home just 'cause

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everybody was so homebound.

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They said, can we come over?

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We just wanna come over for coffee

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and maybe play a game or two.

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Sure.

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Come on over.

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They're here and they're

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like just sweating profusely.

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And I'm like, are you guys alright?

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No, We're fine.

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We're fine.

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Night goes, they leave.

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The next morning they text and

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say, we're so sorry, but we

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both tested positive for Covid.

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We knew it and, and we're like, Okay,

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we kind of knew something was, we're so

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sorry we just had to get outta the house.

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I said, no worries.

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The house has been treated and

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everything's good, and we never had the

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first symptom, the first issue ever,

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because the house had been treated.

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And because you know, the antimicrobials

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are, they, they last in the system

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and when you're running the fan,

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those uh, natural antimicrobials are

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cleaning the air and, and any kind

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of bacteria or virus in the air,

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uh, well, it's out of their mouth.

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You know, it's an airborne virus, right.

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John and Connie: Right.

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Mm-hmm.

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Ron and Lori: uh, MRSA,

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different things of that nature.

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And so it winds up that, um, it

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takes two hours for a virus to

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settle, for it to be effective.

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So if it's coming out of their

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mouth and it's being introduced to

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antimicrobials, it's dying immediately.

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And so tell people when I do a job.

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And hopefully I told you to you

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guys this when I did yours there.

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But we always tell people that, uh, when

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you have company coming, run your fan,

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just the fan by itself, it doesn't have

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to have the air on, but the fan for a half

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hour before they come and, and an hour

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after they leave, in case they come in,

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you don't know what people are carrying.

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They

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John and Connie: don't even know.

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They don't know

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Ron and Lori: themselves..

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You know, they got kids that go to

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school, they bring home everything.

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How we got introduced to the whole

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thing, and it's been wonderful.

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The first year we, we, uh,

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signed up and we did a thing

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with RGA, a networking company.

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I don't know if you're

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familiar with them or not.

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John and Connie: Yeah, kind of familiar.

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Ron and Lori: Revenue

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Generating Activities.

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And so we, we signed up with them,

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uh, was introduced to them by

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a man named Gordon, Dr. Gordon.

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And, um, he introduced us to them.

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And, and the first year was, we

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could say we, they did about 40%.

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They gave us about 40% of our business.

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Yeah.

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Every year since then, it has doubled

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and doubled again and doubled again.

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You know, so just shows you.

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It's a necessity and we don't ever ask

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for reviews or testimonies, but people

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give us reviews and testimonies, like

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the most incredible things that they say.

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And I'm, I'm taken back and I get

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excited to hear what they have to say.

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Uh, Well it was, from another

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group, but she never said anything.

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was getting ready to contact her

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for her annual renew, her annual

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reshoot, and she, I saw a post.

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She said she put on there, her

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review that it was last year.

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She said, when I had it done, my son had

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allergies, was on allergy medication.

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She said, antibiotics,

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antibiotics, sinus infection.

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She said it was over

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and over and over again.

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She said, since we had this done,

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she says, neither one of us have

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been on anything, had any issues.

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Yeah, and I'm like, I had no idea until

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I called her for the annual re-shoot.

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I'm like, wow, this is great.

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Like a great testimony.

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Wow!

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That excites us.

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Yeah.

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when we hear stuff like

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that.

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And we didn't even know it.

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It was almost a year later.

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Mm-hmm.

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When she actually told us

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about this, we had no idea.

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You know, bad news travels fast.

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The good stuff takes.

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John and Connie: It takes more time.

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Exactly.

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That's right.

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Well, if you've got, um, a bruise

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or, or something hurts, right?

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It's notifying you that

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something's going on right now,

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But, try to remember the last

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bruise you had before that.

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Where was it?

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Right.

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It's, we forget really fast.

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So the, when the pain stops, we just

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move on to the next thing, move on

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to the next pain, whatever that is.

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Oh my goodness.

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I, I've gotta ask about the,

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the franchise part of it.

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You said limited partnership, but I had

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heard franchise before and I was thinking

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that maybe this was a national franchise.

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Is it not?

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Is it just local that this guy created?

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Ron and Lori: not really.

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No, it's not.

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It's the guy actually, uh, who

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created again, Dan Chapman.

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He, he probably has sold maybe 30, 35.

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of these limited

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partnerships to people

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in different states.

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Even I know there's, uh, there's some in,

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uh, uh, Texas and there's some in Georgia

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and that kind of like, that's done.

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Since then, he's moved.

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He's moved to, I think, no.

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Washington.

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Washington, Washington.

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And uh, so I'm sure there's another

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branch going on in Washington right now.

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John and Connie: I would bet.

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They have plenty of

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humidity there, and so.

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State or DC?

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Ron and Lori: Uh, DC

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No state, no Washington

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John and Connie: State.

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Yeah.

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Ah, turns out we lived

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there for a while, so.

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Yeah.

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Well they used to joke about, they,

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they, they have slugs out there

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that are, you know, uh, I mean

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serious big slugs and kid, they joke

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about that being the state bird,

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but like we do with our

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famous Palmetto bugs.

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Yeah.

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But yeah, they,

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Ron and Lori: In 1975, when I first

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moved down here to Florida, I was

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18 years old and I came down, I

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never seen a palmetto bug before.

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And um, and I moved into a, an apartment

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complex that had these, these big

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beams go running across, you know,

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rustic beams going across there.

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I was in bed, uh, one night and I

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felt something land on my chest.

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It just fell off the beam.

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Right on my chest.

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And so I instantly just did this,

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you know, and squeezed and I felt

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all those, like something in my head.

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I looked

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John and Connie: Oh my goodness.

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Welcome to Florida.

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I'm telling you, I can, I can remember

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waking up and feeling something

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and waking up and having something

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crawling on my arm, and, uh, oh yeah.

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But probably my worst one was I, I

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had a hoodie, you know, a hoodie,

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hooded sweatshirt, and I put it on,

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zipped it up and threw the hood up and

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whatever it was in the hood, and it

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went down my back and I was dancing.

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Connie probably remembers

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that it was quite a show.

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Oh, I do.

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was, it was, it was quite funny actually.

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Oh, Florida.

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Ron and Lori: That funny,

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John and Connie: Told you we

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have fun on these podcasts.

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right.

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Ron and Lori: you, that's.

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John and Connie: No, no, no.

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The only one I really had was

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we were sitting in a movie

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theater and I had my arm down and

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Ron and Lori: Oh,

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John and Connie: yeah.

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Ron and Lori: I think there's only one

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thing that could be worse than that,

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and that would be like if a mouse or,

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John and Connie: There you go.

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Yeah, I would, I would

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like not like that either.

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Yeah.

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Yeah, yeah.

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So, well, so let's get off of bugs.. Yeah.

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So for about, about four years

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ago, and you, you found this,

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but I know from knowing you.

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So for our listeners, uh, we have,

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we have met, you mentioned we are,

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you know, um, customers of yours

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and, um, and love your, the product.

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Love it.

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And, um.

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I just look forward to, to it

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coming because I love the smell.

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Yeah.

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Yeah.

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Oh, it does.

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Fabulous.

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And, um, then, uh, we've also,

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you know, been involved in that

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same, uh, networking group.

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So we, we do have a, a history together.

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So I've heard you speak, and I know

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that prior to this, you, you know,

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back in many years past, you guys have

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been in business together in, in real

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estate investing and, and flipping.

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Is that right?

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Ron and Lori: That's correct.

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You know, um, I guess years ago we,

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we decided, uh, you know, not to allow

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other people to determine how much

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we're worth, you know, but, and that,

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that would be, you know, JOB, right.

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And so I've, I've, I've been unemployed

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for like 35 years, you know, so

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self-employed.

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But, um, we, when we got together,

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I, I was, um, just now breaking into,

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I'll tell you a, a really funny story.

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You ever heard of the

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company called Melaleuca?

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John and Connie: Mm-hmm.

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Ron and Lori: So, you know, I went

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to work hard and built a, a pretty

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large organization with Melaleuca.

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I did it in three Denny's.

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The Denny's in Hudson, the Denny's

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in Trouble Creek Road and the

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Denny's down at Palm Harbor.

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I would meet people every day at a

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different Denny's and sign 'em up and,

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and I had a pretty good, uh, was very

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good at it.

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Business.

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Yeah.

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And so, so then it wound up at, uh,

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you know, Lori and I got together.

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I was, I was just getting into

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buying and selling properties and

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so, uh, I had look at it and say.

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This don't make any sense.

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I'm getting $25 for a signup

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fee and maybe $2.50 on their

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order every month, you know?

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So I had to build up a whole bunch

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of them, and I had it to where I was,

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I was doing maybe about a thousand

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$1,200 a month in, in residual income.

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Well, it's kind of a funny thing because.

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Um, we, we, and I'm going into the

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real estate part of it, but here

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it is 22 years later now, um, that

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I, in 21 years of that, I haven't

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even looked at that business.

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And every month we still get

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a check from Melaleuca, which

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is a great testimony to the,

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Wow, that particular company.

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John and Connie: it is.

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And that, that also puts you in a

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rare, you know, a top, I don't know if

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it's top 10% or 5% or whatever, but.

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in that industry that Oh yeah,

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Ron and Lori: Down, down, down, down.

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John and Connie: it, yes, that is,

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it will because there's, there's,

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there's attrition in people's lives

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change and you know, it, there

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Ron and Lori: I'm not on top of it.

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I don't

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connect with it for 21 years.

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I haven't looked at it, you

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know, so, but that broke me into

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buying and selling properties.

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And so when I got with Lori, you know,

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with her, her, the thing I was missing

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was those all organizational skills.

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You know, I, I'm the people person.

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I make the deal, I'll close the deal, but

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to have somebody put all the paperwork

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together and do all that stuff, and

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she's just like incredibly good at it.

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In fact, I'll tell you funny story

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after this, but, um, I put her in a

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position with an accountant who had

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papers everywhere, all over the office.

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And I said, oh, my wife could

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straighten that out in a week.

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You know?

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Well, she couldn't.

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She was crying because he was

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just scattered everywhere.

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Anyway, it just, it just didn't work out.

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It was too far.

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So, but that's how good she is though.

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I mean, she's just like organization.

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And so with that, we wound up buying and

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selling, flipping and keeping, over 40

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properties till 2008 when the market fell.

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And then we, we were able to

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unload, thank God, uh, nine of

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those properties real quick.

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And, uh, and that's go, gone from there.

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But it was, it was an interesting

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time and I, I still, I dabble.

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You know, in, uh, buying

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property here, property there.

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Speak, spoke to somebody last week about

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maybe buying a little mobile home park.

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You know, that, that, that has, uh, where

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they own the property, not, not where you,

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I rent the property, rent the property.

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I don't like that kind of

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thing, where the people actually

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buy the mobile home and own.

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John and Connie: We've

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got a history there too.

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My parents started and, and ran

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a mobile in the early eighties.

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In the eighties, yeah.

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But

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during the boom times and, and we

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were selling the land and it was

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like swimming upstream because,

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you know, we were one out of.

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50 and, and the other 49

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were, were renting the land.

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And, and so all the customers that

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they only could think was, you

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know, that was their only paradigm.

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No sense.

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Why in the world would I give you

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$10,000 for a lot when I can just

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pay the rent and the rent's so cheap.

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And oh, by the way, that was when

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interest rates were 18% on CDs.

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Ron and Lori: It.

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Oh.

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John and Connie: was a very

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hard way to go for us back then.

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Ron and Lori: Wow.

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No, that's

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great.

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So.

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that's how that, that's basically

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it on the real estate part,

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but I just never saw any sense

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of, of working for a company.

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Pretty much, pretty much all my,

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all my life.

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When I came to Florida in 1975, within

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a year, a year or two, I started

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developing my own janitorial service.

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I had.

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Columbia restaurant.

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I had the Howard Johnson chain and Howard

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Johnson restaurant on Charlie's restaurant

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at 20, and

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John and Connie: Yay.

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So you're a, you're just kind

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of a natural entrepreneur.

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Ron and Lori: I I love it.

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I really do.

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We do?

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Yes, absolutely.

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Yes.

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But I always missed that and now I have.

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John and Connie: There you go.

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Yeah.

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Okay.

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So that, I mean, that brings us

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to another one of our mm-hmm.

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You just answered one of our favorite

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questions, which is, you know, how have

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you guys figured out, you know, your roles

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and, and your lane, your lane and, and all

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that, and how, you know, working together,

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clearly you, you, you knew your strengths.

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You, you figured 'em out

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real fast and, and you go

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Ron and Lori: I definitely know his

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lane is to do the duct cleaning.

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That's not my lane.

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They would

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John and Connie: Yeah.

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We've never seen you out

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there doing that, by the way.

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Ron and Lori: That's not my lane.

Speaker:

Well, if, here's one, one

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indicator of the lanes.

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You look at my face and you look

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at hers and you say she's, she's

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definitely the one who gets out to

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the networking meetings now and does

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all that kind of stuff and talks

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John and Connie: Yeah, yeah.

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She works well as the face

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of Hudson Duct cleaning.

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Yes, she does.

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And marketing is.

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Ron and Lori: However, I will say he,

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he is the person that if a phone call

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comes you, I would rather him taking

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the incoming calls, because if a call

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comes in, 95 to 98%, he will close.

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Just, that's just on

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that first phone call.

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Close 'em set 'em, they're done.

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For me, I'll get 'em.

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But I may not get that,

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that same percentage.

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But he's just a natural

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because he does it.

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So he knows every in, every

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out and every aspect of it.

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Plus he's the one that's

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trained, you know, certified.

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So he knows all the

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technical stuff when I don't.

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So that's, that's his link.

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It's a weird thing to study mold.

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I.

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John and Connie: Well, it's, and.

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That's right.

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Ask my girl.

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So what is, what is something that,

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um, that being in business together,

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whether it's the real estate or, or

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Hudson or both, that you've learned

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about each other that you didn't know

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just from your personal relationship?

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Ron and Lori: Well, I'll tell you one,

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one thing I learned about Lori is, um,

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when she, when she started out going to

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networking and speaking to people, she

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was a little shy about it, you know?

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And that kind of thing.

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But I'll tell you, she is, she is the

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most wonderful asset to the business and

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you know, I've learned that about her.

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I'd rather her go to a

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meeting and, and talk than me.

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And, and the people do too.

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The people appreciate

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it when she shows up.

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Instead of me.

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And so, uh, I, I, I, I, think I've

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learned that about her, you know, that

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she's not only just organized, but that

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she's, um, she's a great communicator.

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Um, in fact, there have been times

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I've been in conversations with people,

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I'm trying to tell them something

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and it's not coming across right.

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And then she'll, she'll

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get into the conversation.

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And she'll tell them what I'm

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trying to say and make it so clear.

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It's so easy.

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I'm like, what?

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John and Connie: See man-speak.

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There you go, Ron-speak.

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Well, it's, it's, I I think it's that

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I, I would hear that as that same kind

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of organizational skill that, you're

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more go with the flow and you know,

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you just kind of going along and,

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and Lori's, okay, let's package this

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up neatly and, okay, here it is.

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And.

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Ron and Lori: I just recently, I,

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I was trying to explain something

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to some friends of ours and I, and

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I felt this little foot under the

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table kick me and I let let her take

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over and she said it so perfectly

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what I was trying, I fixed it know.

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John and Connie: Oh,

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we got that in common.

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I'll get, I'll get running on something.

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Oh my gosh.

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And I, I've gotta make sure I include

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all the details and, and every once

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in a while, if it's something I'm

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really passionate about, you know,

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I, I get a little, uh, preachy and

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Connie will be tapping me or, you

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know, patting my knee or something.

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It's like, enough.

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Ron and Lori: There you.

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John and Connie: Oh.

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Ron and Lori: Afterwards.

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She said, why?

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Why were you saying I, I

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said, you, you, you know why?

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Because you cleared it all up perfectly.

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John and Connie: Lori, what about you?

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What have you learned about Ron?

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Ron and Lori: One, one thing that I

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have learned, and, and I learned it more

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with this than anything, but he has such

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a genuine, a genuine love for people.

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That to, when he goes to somebody's

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house, he doesn't just go to do the job.

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He wants to go, he wants to

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explain it in full detail.

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He wants them to understand

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because he cares about 'em.

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He genuinely cares about their

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wellbeing, their health, and, and

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I've never seen anybody like that.

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Most people, they get, you

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know, they go, it's a job.

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They get it done, they move on.

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This one here, I'll say, how did it go?

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Oh, good.

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What took so long?

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Well, you know, I was talking to him,

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I was explaining it and you know,

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they had some questions and I wanted

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to make sure they felt good about it.

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Right.

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And a lot of people just don't do that.

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And that's something

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I've learned about him.

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He just genuinely, he genuinely just

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loves people so much that he, he

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cares and wants to make sure that they

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fully understand what they're getting

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and why it's in their best interest.

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And that's, it's been in this, it's

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been in everything he's ever done.

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He always goes that extra to explain

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because he just cares so much about the

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people to make sure, you know, comes back.

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Um, I mean, I just, I, I can't tell

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you the things people just give me.

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It's amazing.

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He comes home with all sorts of stuff.

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I don't ever ask for anything.

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I can't, nothing.

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He gets all sorts of stuff.

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There was, there was one lady.

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You want that guitar?

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Go ahead, take it.

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That guitar, the amplifier, everything.

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And, and one's up.

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I mean, yeah.

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Thank really, thank you.

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Yes.

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Um, just yesterday with her day before,

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day before, day before yesterday.

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This lady, I did, did her place and,

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and this mold remediation company said

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to her, she has to throw out all her

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clothes and all her shoes, and she had

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like 50 pairs of shoes and clothes.

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I said, I don't think so.

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I said, I don't.

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Let me call up a friend of mine who's a

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mold remediation person, and I did that.

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I was, and he said, send

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me a copy of the report.

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I sent him a copy.

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All this happened while I was there and

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he said, "no the levels are nowhere near

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high enough for anything on their report",

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but they're doing this now to people.

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Taking advantage and then directing them

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to their friends who have mold remediation

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companies and you know, the testing

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companies, one company and a mold remedi

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or something, and they're giving them

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all this business and all this stuff.

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And then telling this poor lady, I made

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thousands of dollars worth of stuff,

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she would've just thrown in the garbage.

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I said, no, no, no.

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She gave me a brand new pair of Adidas.

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And I said, I said, I. Wow.

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I said, who, who else lives here?

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She says, oh, they, uh, my, my

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boyfriend who was here, he has all

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these Adidas and all these special

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shoes and all this stuff like that.

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Uh, and he's not, he,

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he don't even want them.

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I said, well, what size are they?

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Size 13.

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That's my size, size 13.

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I was like, are kidding me?

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She.

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Hundred, 110 pair of Adidas Pro, you know?

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John and Connie: Well, I mean, that's

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an exchange of value right there.

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It's just a non-monetary exchange.

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Right, because you gave her,

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you saved her tons of money.

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Yeah.

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And she was, you know, grateful and, and.

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Ron and Lori: like that.

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Whole time I'll, all

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the time, all the time.

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It's amazing.

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I love it.

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I really do.

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And, and the, the tips

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I get are phenomenal.

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I don't, I don't a get all the.

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John and Connie: Well, that, I gotta

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say, I mean, the, the cost of the

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treatment is so low compared to mm-hmm.

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What, you know, some,

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some other solutions.

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Um, okay.

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But, but it works.

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Oh my gosh.

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And it works.

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It, it is just, I look forward to,

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I look forward to you coming and I

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mean, we don't necessarily need it

Speaker:

every year, but it's kinda like, oh,

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have Ron Con, never

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gonna just bring him on.

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Well, we'll take care again

Speaker:

because it smells so good.

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Yeah.

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I was thinking we need to go to every

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six months just to keep the smell going.

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Ron and Lori: I have

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customers that do that.

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She does have some do that.

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I have a lady in Clearwater,

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her name is Donna.

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She has every six months.

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I think she's like every five

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months because it creeps up a lot.

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Her name on the list.

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She does.

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John and Connie: That's cute.

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Cute, cute, cute.

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I don't even think you gave

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Mark a bottle of it or something

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Ron and Lori: Oh yeah.

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Around.

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John and Connie: the spritz.

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That is so funny.

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Well, he's got three dogs too, so.

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Whoa.

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Ron and Lori: Yeah.

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John and Connie: Yeah.

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There's that.

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There is that.

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Yeah.

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Ron and Lori: Well I just love people.

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That's what it boils down to.

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John and Connie: That

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is a theme right there.

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The passion in action that I mentioned.

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Mm-hmm.

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You know, that just that kind

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of naturally came out of talking

Speaker:

about one of our, our interviews.

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But I, I, as soon as I wrote that,

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I said, wow, that's, that's like

Speaker:

throughout, that's so many people.

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And I, I interviewed a guy, uh,

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recently that he wasn't a fit for

Speaker:

our podcast, but he's gonna be

Speaker:

on our, just our YouTube channel.

Speaker:

And he had worked.

Speaker:

At HP and Apple and so forth.

Speaker:

But he went back and did a study

Speaker:

of these major corporations

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from a certain date anyway.

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And the ones that had clearly

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defined values, like they, they had

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written them down, they had a code

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of values that was throughout the

Speaker:

company and they lived by them.

Speaker:

Those companies lasted a

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long time, like HP had.

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Their sales.

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I think they had a 20% year over year

Speaker:

increase in sales every year for 50 years.

Speaker:

Wow.

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They and they had very clear it.

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That's been normal.

Speaker:

They call it HP way.

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Apple was similar to that when they had

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clearly defined values, they did really

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well when they lost sight of their values

Speaker:

for a while, they didn't do so well.

Speaker:

And he said the companies that either

Speaker:

didn't have values or or didn't

Speaker:

follow 'em, they're no longer around.

Speaker:

And I see that here and I see that in

Speaker:

the businesses that are doing well and,

Speaker:

and especially love what they're doing.

Speaker:

They've got clear values like you guys

Speaker:

do, and they love their customers.

Speaker:

You know, it's about, it's about

Speaker:

the customer experience and, and

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the money comes as a byproduct.

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Ron and Lori: That's right.

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John and Connie: And, and

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that's such a huge thing.

Speaker:

And I, I just, you know, I wanna

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call that out because I, I hear it

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in what you're saying, even though

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you're not saying it specifically.

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Mm-hmm.

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Mm-hmm.

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And you know, the ones that don't

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care, like we've talked about,

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they're all they want is your money.

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And they do.

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They could care less

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about customer service.

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They could care less about

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ever really seeing you again.

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Ron and Lori: Right.

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That's right, that's right.

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I like, I like the ones that

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you see in the magazines.

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You know, they got the $179 specials,

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but some reason they have to come to

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your house to give you an estimate.

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And, uh, they generally walk out with $700

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to $1,300 is what the people have told me.

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You know, that

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John and Connie: Right.

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Ron and Lori: They've gotten estimates

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for anywhere from $700 to $1,300, uh, and

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they're going to use a whole different

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method That has been, uh, has been proven

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to do a lot more damage to the systems.

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Of course, we don't, in Florida,

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we don't have metal duct work.

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have flexible fiberglass duct work,

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and we have, uh, fiberglass, plenum

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and stuff like that and they're going

Speaker:

with these heavy duty vacuum systems

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and, and brushes and whips and stuff,

Speaker:

and you're just doing a lot of damage.

Speaker:

Not to mention the biggest

Speaker:

problem, uh, is they're not OSHA

Speaker:

certified and they don't study mold.

Speaker:

But when you get those things stirring

Speaker:

up in there, you're stirring up

Speaker:

millions, not just thousands, millions

Speaker:

of mycotoxins that have gotta go.

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They gotta go someplace.

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They're hungry, they wanna eat,

Speaker:

so they're gonna cling to your

Speaker:

walls, your cabinets, and you know,

Speaker:

all kinds

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John and Connie: Your lungs.

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Ron and Lori: Yeah.

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Yeah.

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John and Connie: Oh,

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Ron and Lori: You don't want.

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John and Connie: no, we, yeah, we

Speaker:

were living in a rental property

Speaker:

before we bought our house.

Speaker:

And we discovered that there was

Speaker:

mold in the duct work and they had to

Speaker:

replace some of the duct work, and they

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brought in a cleaning company to do

Speaker:

to, to do just that, and had the vacuum

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system and the filter and all that.

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Ron and Lori: Yeah.

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Mm-hmm.

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John and Connie: yeah,

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we, we lived through that.

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Yeah, we did.

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Fortunately we didn't experience any

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health problems from that, but we

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moved out pretty quick after that.

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We weren't, we weren't there

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long after that either.

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Ron and Lori: That's good.

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That's good one.

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One of the, one of the

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John and Connie: yeah.

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so I, um, you called your company Hudson

Speaker:

Duct Cleaning, but it is truly sanitation.

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You're not you,

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Ron and Lori: yeah, that's

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John and Connie: different.

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You're not doing the

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rotating brushes or anything.

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You're not disturbing the, the Ducts.

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You're not touching the Ducts actually.

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Ron and Lori: No, what, you know, when

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we, we got into this, the SEO, you

Speaker:

know, to, for a company, for a person to

Speaker:

find us, we had to use that name right.

Speaker:

Hudson duct Cleaning, Because

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when they put in the biggest

Speaker:

search is air duct cleaning.

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Mm-hmm.

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That's, you know, so if we

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used sanitation, you wouldn't

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find us pretty much on that,

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uh, or stuff.

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John and Connie: I

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Ron and Lori: that's the reason why.

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John and Connie: Super duper

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Ron and Lori: Yeah.

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SEO, that's the reason why

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John and Connie: You gotta

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go with what works right?

Speaker:

Ron and Lori: you gotta

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go with what works.

Speaker:

John and Connie: And what and what

Speaker:

gets your, your message out there.

Speaker:

'cause that's the important part,

Speaker:

is getting the message out there

Speaker:

that if people use your product and your

Speaker:

service, they're gonna be healthier.

Speaker:

You can't help but be healthier.

Speaker:

Ron and Lori: Healthier is right.

Speaker:

That's right.

Speaker:

We can't make any claims,

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John and Connie: Oh, no,

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no, no, no, no, no, no.

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Ron and Lori: stuff.

Speaker:

We know they're breathing

Speaker:

better air in their home

Speaker:

And so I always say to

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people you like drinking pure water

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or garbage water, you know, filled

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with chlorine and am and all stuff.

Speaker:

Or do you have some kind of a

Speaker:

filter system in your house or

Speaker:

do you drink purified water?

Speaker:

What do you do?

Speaker:

You are always trying to improve your,

Speaker:

your health by drinking better water.

Speaker:

Well, what about the air you breathe?

Speaker:

You wanna have the best air that you

Speaker:

possibly can breathe in your home.

Speaker:

John and Connie: Right.

Speaker:

Ron and Lori: And one of the things that

Speaker:

Lori says at every meeting is, according

Speaker:

to WebMD, mold in your house is the

Speaker:

biggest threat to your health bar none.

Speaker:

There's nothing bigger than

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mold as a threat to your health.

Speaker:

John and Connie: Yes.

Speaker:

Powerful message.

Speaker:

We've had some message.

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Yeah.

Speaker:

That powerful message, message, members

Speaker:

message that have been affected by mold.

Speaker:

Well, and, and the pets.

Speaker:

Well, there was, yeah.

Speaker:

I, yeah, I knew a, a guy.

Speaker:

Um, I, I mean, I've met him, I, I

Speaker:

know of him because of a friend of a

Speaker:

friend, but he was struggling with, he

Speaker:

was unable to sleep for nearly a year.

Speaker:

Um, and, and he was, he had tried.

Speaker:

He, he had, you know, he was,

Speaker:

fortunately he had, uh, a fair

Speaker:

amount of savings, so he was able

Speaker:

to try a lot of different things.

Speaker:

But he tried, uh, every

Speaker:

medical treatment there was.

Speaker:

He tried psychedelics.

Speaker:

He got, you know, I mean, they, they

Speaker:

couldn't figure out what was wrong

Speaker:

and, but he, he just

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literally couldn't sleep.

Speaker:

And, you know, sleep deprivation

Speaker:

after a while starts to, you

Speaker:

know, mirror insanity, right.

Speaker:

It, it really messes with you.

Speaker:

And, and his, that's, it

Speaker:

was affecting his health.

Speaker:

And so he, anyway, um, he

Speaker:

found out ultimately that

Speaker:

there was mold in his house.

Speaker:

And, and so I mean, he moved

Speaker:

outta the house and, and you

Speaker:

know, the whole thing and,

Speaker:

and got, got better.

Speaker:

But that's, but, but a year of that.

Speaker:

So what, what's the long term

Speaker:

damage on something like that?

Speaker:

We don't know because everybody's

Speaker:

different, but, but he didn't exhibit

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the, you know, the, the, the classic most

Speaker:

common classic symptoms are respiratory

Speaker:

symptoms, but he didn't exhibit that,

Speaker:

so they weren't looking for mold.

Speaker:

And that's, um,

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Ron and Lori: funny?

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If you go to the OSHA site and you

Speaker:

see what mold, all the different

Speaker:

things that mold can do to your

Speaker:

health, it, it is astounding.

Speaker:

It is like they list about 30 different

Speaker:

symptoms, you know, that mold will bring

Speaker:

and the different sicknesses that'll

Speaker:

bring to you, uh, including Alzheimer's.

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It pierces the brain barrier.

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Mm-hmm.

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Uh, it's able to pierce the bacteria,

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able to pierce the brain barrier.

Speaker:

So, uh, so, so it actually can cause.

Speaker:

Part of that insane thing.

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You start going insane.

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You can't sleep, you're breathing mold

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and all that kind of stuff like that.

Speaker:

You start going crazy.

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Uh, we had one lady, I, I, I forget

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what her name is, but one lady, she

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um, she actually had to move out of

Speaker:

the house and then she, 'cause she was

Speaker:

going like crazy, like going insane.

Speaker:

You know, and she got out of

Speaker:

the house and her, her thinking

Speaker:

started clearing up after a while.

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Uh, the guy Gordon that I mentioned

Speaker:

who got me into our RGA, his son,

Speaker:

him, they moved into a house and,

Speaker:

and they didn't have me treat it.

Speaker:

And I told them first, let me get in

Speaker:

there and wound up his son, caught

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some kind of a infection, bacterial

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infection, and he died at 28.

Speaker:

And then Gordon died about a

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month later and the rest of the

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family moved out of the house.

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They, you know, uh, and then the

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guy who got me into this company,

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his own son treated a sick, what

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they call a sick house, which is a

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mold infested, they call it a sick house.

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And he went to go treat this house.

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He got infected and he died.

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Uh, as a young boy, that, so you not.

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John and Connie: Wow.

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Just that, that one exposure

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in, in doing the work.

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Uh, he.

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Ron and Lori: Because the doctors, um,

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can't figure it out and stuff, you know,

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John and Connie: Uh,

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Ron and Lori: and they're, they're,

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they're just doing the, um, the

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medicines and the different things that

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they're used to prescribing and doing.

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The, which makes the immune system worse.

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Lowers, lowers the immune system.

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Then they go back into that environment

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again with a lower immune system.

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Done.

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John and Connie: your lunch.

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Wow.

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Literally.

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Yeah.

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Mm. Well, so take mold seriously

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and get your, your Ducts

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cleaned and sanitized.

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Get your duct sanitized, clean air.

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Yeah.

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And customer

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Ron and Lori: a.

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John and Connie: rules the day.

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There you go.

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Oh, there's that entrepreneur right there.

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Oh, there you go.

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There you go.

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There.

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Any, any last words of wisdom

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before we wrap up for Yeah.

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Or wait a minute, what's next?

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Oh, well, yeah, whats, what's next?

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What's next for Hudson Duct Duct

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cleaning, or what's next for you guys?

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What's next for you guys?

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Ron and Lori: Well, what We've

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been branching out more and

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more into the commercial, um,

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industry.

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We, we wound up, uh, landing the access

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medical community account and, uh,

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John and Connie: wow.

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Ron and Lori: A A BC solutions.

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Uh, we got them.

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And, uh, so, um, and

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we've been enjoying that.

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Yeah, because let's face it,

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you know, there's, it could

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be 10 units in one building.

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I don't,

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John and Connie: Absolutely.

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Ron and Lori: it's much better, but

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people are actually, what's great is

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the people are working there while

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I'm treating, they don't have to

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get out, they don't have to leave.

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John and Connie: Right.

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That's right.

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That's right.

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So you're not disrupting business.

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Mm-hmm.

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You don't have to work it

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till midnight to get it done,

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Ron and Lori: Exactly.

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Which I have though.

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But I mean, but I, but,

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but I don't have to.

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It could be done while it's there.

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And uh, and that's the good thing because

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it's pet friendly, it's child friendly.

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It's the

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only thing OSHA allows

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me to use without a mask.

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And so, uh, just, just,

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that's been a, a great thing.

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So.

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John and Connie: Well, I would think

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also in the commercial space, uh,

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you know, one of the concerns after

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the covid, you know, everybody was

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working from home and, and now you

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know, there's a return to the office.

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There's this kind of debate going

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on about safety, people are still

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concerned about safety in the office.

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And so I would think that this would

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add a, a level of comfort in having

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that cleaner air in the workplace.

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Ron and Lori: A tremendous

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amount of comfort to the

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people who are working there.

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We have one lady who, uh, came,

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came home from her office.

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You know, she worked three days

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a week at her house, and then

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when she go back to the office,

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her face broke out with all this.

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Like, uh, some kind of infection.

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Then another person in the office

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got the same thing, the whole face

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broke out and all that kind of stuff.

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So you gotta tell, you know, it's in

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the, the building, you know, there.

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So, yeah, so that kind of thing.

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So we treat places like that

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where they, where they got

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people who are getting sick.

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Now, if you go to, and you look up

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some of the cases that have been

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settled, Morgan and Morgan, one person

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was awarded $55 million from Morgan

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and Morgan.

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Of course, you know, they got a bulk of

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it, but um, that's how serious it is.

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One person went to work at a place, uh,

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and, uh, got sick and got with this doctor

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and they sued and they won and they won.

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It's not, it's not something I tell

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people with apartment complexes.

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You got apartment complexes,

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you're moving people in and

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out, in and out all the time.

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Get those, get those

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things treated, you know,

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uh, ALFs, we can do ALFs

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where people are in there.

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All the people, they don't

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have to worry about leaving the

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building or anything like that.

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We can do all

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of those things.

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John and Connie: That would, yeah,

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that would be I think a huge Yeah.

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Point for, like you said, both

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of those type of facilities.

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Huge.

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Yeah.

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'cause we've had a lot of

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experience with both of us.

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Yep.

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Yeah.

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Oh my goodness.

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Cool.

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Are they.

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Oh yeah, so, so yeah.

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So now we know where you're going.

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So how people, how do you

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want people to find you?

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I know it's Hudson Duct

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cleaning.com is your

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Ron and Lori: Correct.

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John and Connie: Uh, is there

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any other way you would prefer?

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Would you like people to contact you

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through the website or otherwise?

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Ron and Lori: Through the website,

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but the best way is the phone number.

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So the phone number is (727) 755-8060.

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John and Connie: And so we will just

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leave a teaser here for our audience.

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Ron is also a keyboard player and singer.

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Yes.

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And plays in a band.

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So, um, we'll, we'll have to

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talk about music the next time.

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Thank you guys so much for

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spending this time with us.

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We've loved it.

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See you soon out there we

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will see you soon.