Welcome to Close it now, an H Vac sales training podcast with Sam Wakefield.
Speaker AHere we'll build your reputation in residential H Vac sales to be the expert influencer in your market.
Speaker AYou'll get insight into the top minds in the industry as they share their skills and hacks to help you on your journey.
Speaker AThis podcast isn't just about selling more.
Speaker AIt's about understanding your customers needs and building efficiencies behind the scenes so you can sell more but work less while being top of mind when people think H Vac.
Speaker ANow let's get started with your host of the Close it now podcast.
Speaker AThis is Sam Wakefield.
Speaker BAll right, welcome back.
Speaker BSam Wakefield here.
Speaker BClose It Now.
Speaker BI am in my studio again.
Speaker BWe'll welcome to the first episode of season number four.
Speaker BCongratulations, you made it this far with me.
Speaker BI am excited that I made it this far.
Speaker BBut yeah, we are.
Speaker BWait.
Speaker BWe flew past 100 episodes here this last month and it has been a fantastic ride, a fantastic journey.
Speaker BIf you're listening, when this episode drops.
Speaker BYes.
Speaker BLast week we had an off week because we rounded up the profit rocket event.
Speaker BIt was amazing.
Speaker BI'm gonna do a whole episode on just some takeaways and some nuggets that I got from there.
Speaker BBut this episode is very timely.
Speaker BIt will release in the beginning of October 2023.
Speaker BAnd I'm getting a lot of questions.
Speaker BIn fact, I put up a post within the Facebook group.
Speaker BSo if you're not in the Facebook group, you got to get there.
Speaker BIt is an incredible group, a supportive community of like minded top performers just like yourself that want to see something different.
Speaker BThey want to achieve.
Speaker BThey're tired of mediocrity or even just being good when they know that they could be great.
Speaker BAnd that is what this group is.
Speaker BIt's a group of us just coming together.
Speaker BI do a ton of training in there.
Speaker BI just give and give and give.
Speaker BSo much value.
Speaker BI can guarantee you won't feel like that you're not getting enough value from that group, that's for sure.
Speaker BSo find the Facebook group on Close It Now.
Speaker BJust search Close it now on Facebook.
Speaker BIt'll come right up.
Speaker BAnd yeah, so I put a post in there asking about if you could narrate or pick the topic for tomorrow's episode right here, right in the beginning of October.
Speaker BWhat would that be?
Speaker BAnd the theme keeps coming up.
Speaker BHow do we become in fact somebody in quotes put a hunter.
Speaker BSomebody else was like, hey, let's talk about what we talked about the other day.
Speaker BWell, he had texted me, we were talking about this very topic.
Speaker BIt's when things slow down, especially in 2023.
Speaker BIf you felt that crunch of, hey, there's a lot less leads coming in.
Speaker BWhy?
Speaker BWhat's going on?
Speaker BWell, the industry's right sizing the last several years, it made it too easy and it created a bunch of lazy, lazy H Vac people.
Speaker BAnd so now as the industry right sizes and goes back to normal after the boom that we were just in and on the heels or on the beginning of what some people are calling a recession in the economy.
Speaker BSo I tell you, when the reset I learned it one of the couple nuggets I learned at Profit Rocket and just it's an expression I heard Victor Rancour say a couple times.
Speaker BHe says, if there's a recession, I choose not to participate.
Speaker BAnd a ton of the owners were saying that we're not going to participate in the reception.
Speaker BWe're going to expand, we're going to grow, we're going to multiply our revenue.
Speaker BAnd the other thing, and this is what it what applies to this episode is he said a few times he's like, your company's dependent on the weather.
Speaker BI am the weather.
Speaker BI create business everywhere I go.
Speaker BAnd that's the mindset that you have to have.
Speaker BHere's the thing, I've got my notes here.
Speaker BIf you hear the pages rattling, we're doing the old Paul Harvey man page two.
Speaker BAnd now the rest of the story I prepared for this episode.
Speaker BWe have got some serious notes going on because I don't know if you knew this.
Speaker BI just spent a bunch of time in Salt Lake City recording with none other than Sam Taggart.
Speaker BNow, if you don't know who Sam Taggart is yet, you will.
Speaker BYou will know he is the number one trainer for door to door sales in the United States.
Speaker BSee if you've listened to this podcast for the last several years, you've heard me future cast, a little bit of what's going on.
Speaker BI don't know of anyone else that's a trainer in the industry that has their pulse on the economy and on the marketplace and how people are buying.
Speaker BAt least not more than I do.
Speaker BI'm constantly in the field.
Speaker BThat's why I do so many ride alongs in all the different parts of the country.
Speaker BWhen I come to your company and I train and if you want to know how to get that to happen, reach out to me.
Speaker BThe data is in.
Speaker BEvery single time I'm out as a company, we're closing above 70% close rate average tickets are up 20 to 30% every single time and it stays there because we're learning new psychology.
Speaker BIt's not just sales tips or tricks.
Speaker BI saw a post in a Facebook group the other day.
Speaker BHow come all these sales gurus come out and they can't.
Speaker BSomebody paid this guy a lot of money, I don't know who it is.
Speaker BWent out and closed 9% while he was there doing ride alongs.
Speaker BAre you freaking kidding me?
Speaker BIt just feeds the horrible methodology that those who can't do it teach it.
Speaker BWell, that's 100% not the case with me.
Speaker BIf you have experienced that, you know it's to be true.
Speaker BWe get business done when I'm on site, so just email me samoseitnow.net but I have spent a bunch of time recently working with Sam Taggart and we have recorded the first announcement I have for today is which I'm really excited about.
Speaker BYou're going to see a lot about it coming up.
Speaker BBut I have recorded the entire.
Speaker BIf you've been asking about the close it now sells system, the close it now sells process, how in the world are we getting 70% plus close rate on once it closes?
Speaker BWe're just not getting the three bids.
Speaker BObjection.
Speaker BWe're not getting the price.
Speaker BObjection.
Speaker BWe're just not getting the objections.
Speaker BBecause when you have a well executed, well built cell system built in psychology, you don't get those objections at the end.
Speaker BYou become that trusted person in the home.
Speaker BSo if you want to know what that sell system is, I just recorded it.
Speaker BIt is now an online, online course.
Speaker BAnd right now there's a super quick introductory price that's dirt cheap.
Speaker BYou can go get it right now@h vacdoors.net that's h v a c d o o r s.net that will take you directly to the link and it is H vacu.
Speaker BJust click that link, purchase that course and in that course it actually goes over some of the scripting that we're going to cover in today's episode.
Speaker BSo let's back up a little bit.
Speaker BFirst of all, what's in your cup?
Speaker BLet's get there.
Speaker BSo stick around.
Speaker BI'm going to give you a door script.
Speaker BAnd more importantly, don't turn this episode off.
Speaker BIf you heard doors and you thought, oh I don't need that, you're wrong.
Speaker BIf you heard doors and you thought I'm too good for that, you are also wrong.
Speaker BI'm gonna drop some truth bombs on you in this episode that will hopefully open your mind.
Speaker BSo Raise your hand right now if you commit to me during your drive time university to keep your mind open.
Speaker BRemember your mind is like a parachute.
Speaker BIt only works if it is open.
Speaker BSo raise your hand if you commit to me.
Speaker BListen to the whole episode.
Speaker BI'm gonna give you some very usable information.
Speaker BI'm gonna teach you how to, to do this.
Speaker BBut also I want you to be open to it because as an industry we have, believe me or not, and if you have only ever been in H Vac, you think, oh my gosh, I work so hard.
Speaker BBut I'm here to tell you we have the laziest people in an industry compared to any other trades and home improvement services.
Speaker BAnd I'm here to bring the fire to you to help you grow and help you realize you're wasting hundreds of hours a year, thousands of hours a year that you could be using as productivity time.
Speaker BYou literally turn, you could double your entire income like so easily or more if you just understood this concept.
Speaker BSo that's what we were going to dive in today.
Speaker BYou're going to hear me preaching it from the mountaintops.
Speaker BThe that door to door H Vac is here and it's here to stay.
Speaker BIn fact, I'm going out to prove it.
Speaker BSo I'm going to go prove it.
Speaker BI'm going to record the numbers.
Speaker BI've got some people that I'm going to be working with directly.
Speaker BIf you want to be one of those people, email me samoseitnow.net I'm taking on just a handful of people to work with directly and we're going to prove that, that no matter the time of year, you can turn on no cost leads and appointments on command any time of year.
Speaker BSo we're going to prove that and I'm going to show you how.
Speaker BBut today's episode we're going to go through, going to go through some overview of just what that should look like on the door.
Speaker BRaise your hand if you're like man, I don't even know what to say.
Speaker BWell, we're going to cover that today.
Speaker BSo, so go to h vacdoors.net and go pick up your version of the close it now online course.
Speaker BIt is absolute fire.
Speaker BIt is the course that people all over the country are multiplying their income by following the system because the system works.
Speaker BSo also in that course, Sam Taggart and I, it's Sam squared, we role played a bunch of these scripts on the doors so you can hear exactly what it sounds like.
Speaker BIn the future we are going to be recording real live demonstrations on the doors as well to show you that it does work.
Speaker BSo we will prove it to you.
Speaker BOne thing that I did not know until a few years back is there are hundreds, listen to me, hundreds, hundreds of people across the country that work in all different trades, alarms, pest control, solar, you name it, that are doing door to door sales.
Speaker BTheir personal income is over a million dollars a year.
Speaker BI'm going to say that again.
Speaker BThere are hundreds of people across the country whose their personal income is over a million dollars a year.
Speaker BNot a single lead from the company strictly on doors.
Speaker BI am here to tell you you can get rich.
Speaker BYou can get wealthy by literally just walking around and talking to people.
Speaker BI can show you how and that I'm so, I'm excited.
Speaker BThat's what's going on.
Speaker BChanging the game, changing the industry and doing something that's proven.
Speaker BSo it's not like it's even a new invention.
Speaker BJust nobody's done it in H Vac because, oh, we're too good for that.
Speaker BWell, I used to think the same thing.
Speaker BSo I'm here to tell you, when I point at you, I've got all these fingers pointing back at me because that was literally my mindset for a long time.
Speaker BSo that's the episode today.
Speaker BLet's cover what's in your cup.
Speaker BLately I have been digging.
Speaker BI actually bought, if you heard the episode when I was in Arkansas, I bought in Fayetteville.
Speaker BThere's Onyx Coffee is a nice local little coffee chain and they are incredible roasters.
Speaker BSo I bought one of their beans for sale is called Obsidian.
Speaker BSo Onyx Obsidian, you can order it online.
Speaker BIt is a dark roast.
Speaker BIt is freaking delicious.
Speaker BIt's like 30 bucks for a pound.
Speaker BBut it was worth it.
Speaker BI wanted to try it.
Speaker BIt was amazing.
Speaker BHighly recommend.
Speaker BIt's incredibly complex in its flavor profile.
Speaker BVery nutty and yeah, it's super exciting.
Speaker BSo the obsidian from Onyx Coffee is definitely the clear standout of all of the beans that I got from them.
Speaker BSo Onyx Coffee, Fayetteville, Arkansas.
Speaker BGo order some beans.
Speaker BIf you're a coffeophile.
Speaker BLike I, I need to look up the real word.
Speaker BSomebody, if there is a real word for coffeophile, message me, pop me a Facebook message or send me an email and let me know if there's a coffeophile word.
Speaker BSo super interested in that.
Speaker BBut let's get into today's topic.
Speaker BIt's doors for H Vac.
Speaker BThe misconception that we have is oh, I'm too good for that.
Speaker BOr the misconception that people will, they'll think bad about your company, that they're going to think bad about you.
Speaker BAll of those things.
Speaker BWell, all of those are absolutely not true.
Speaker BThat is just a story you're telling yourself because most of the time we have to remember I am not my customer.
Speaker BWhen we're like, oh, I get so mad when people knock at the door.
Speaker BWell, you're an anomaly.
Speaker BMost people don't.
Speaker BWill there be a few of those people?
Speaker BYes, absolutely.
Speaker BBut out of hundreds of people that you talk to, there's only a handful that get angry like that.
Speaker BAnd we have to remember it's their problem, it's not ours.
Speaker BOne of the most incredible things and the most beautiful things that I love about Door to Door is the first thing you have to understand when you are waiting for marketed leads and when you're waiting for Google leads and face to social media and all the digital ad spend that we do, all of those marketed leads, that's literally 3% of the population, right?
Speaker BSo that's 3% of the population that have already raised their hand.
Speaker BThey reached out and said, hey, I need this service.
Speaker BReach out to me.
Speaker BRight?
Speaker BSo 3%.
Speaker BSomething's already broken.
Speaker BWhat is anyone doing with the other 97%?
Speaker BNothing.
Speaker BNo one is doing anything with the other 97%.
Speaker BWhat does that mean?
Speaker BI mean, take even a small town that has, I don't know, 15,000, 20,000 people.
Speaker BIn a town you have hundreds and hundreds and hundreds.
Speaker BYou have a few thousand homes that you could.
Speaker BYou have a few thousand homes that you can knock on that door and talk to that person.
Speaker BEvery single one is an opportunity.
Speaker BYou just have to know how to have the conversation.
Speaker BRight.
Speaker BThis is the 4 minute mile for H vac.
Speaker BNo one has proven this model, so nobody thinks it's possible.
Speaker BI am here to tell you that that is exactly what's going on.
Speaker BSo when I'm doing my on site trainings and coaching, this is part of what we're doing.
Speaker BI'm showing business owners and sales managers and everyone how you can literally multiply your income.
Speaker BWe can bring in a massive team of salespeople in no time where your only job is going to be racing to keep up, to build out your install department, to be able to handle the amount of volume that we are going to be bringing into the organization because of this model.
Speaker BThis is how companies are scaling in quantities of 10x or better from this very model.
Speaker BSo super jazzed about it.
Speaker BThis is where our head's going to be for a minute.
Speaker BIt doesn't mean we're abandoning the sales system and the sales process.
Speaker BIt's only going to reinforce it because we, we know people buy from people they know like and trust or their friends know like and trust.
Speaker BAnd so that is a big part of what we're going to use in the psychology of how doors work.
Speaker BSo remember, it doesn't matter.
Speaker BOne of the biggest scares or the reasons people don't like doing this is fear of rejection.
Speaker BWell, if you are in sales and you haven't got used to getting a no yet, get used to it.
Speaker BAnd I tell you, going out on a few hundred doors will absolutely get you past the no, the fear of hearing a no.
Speaker BIt just totally does because you get those reps in really, really quickly and then you don't have to jack with it anymore.
Speaker BIt's not going to bother you.
Speaker BSomebody says no, it's like a no now to me, just sounds like a not yet.
Speaker BIt's like, oh, great.
Speaker BThat just means I haven't explained myself well enough.
Speaker BYou don't understand it well enough yet, right?
Speaker BThe second you hear a no, it's like, all right, now it's time to actually go to work.
Speaker BAfter the first no, that's when we get started.
Speaker BSo what I love it is let's break down a little bit of mindset real quick.
Speaker BBecause in our industry, we've been, if salespeople are dinosaurs, right?
Speaker BAnd dinosaurs in dinosaur or just animals, right.
Speaker BCells in atrac for the last, ever, forever, they've been basically herbivores.
Speaker BHerbivore is what, somebody that just eats, or an animal that just eats vegetables, just eats plants, right?
Speaker BThey're not out, they're not hunting, they're not killing all of those things, but in order to increase your income.
Speaker BIn fact, this was a direct quote from a guy named Gary in the Facebook group.
Speaker BHow do we become a hunter?
Speaker BWell, it starts with mindset.
Speaker BIt starts with mindset.
Speaker BWe have to have the mentality of a closer.
Speaker BOur mentality is, and this goes for every single appointment you walk in.
Speaker BWrite this down.
Speaker BThis is your mentality as a closer.
Speaker BBecause we know there's never a good time to buy, right?
Speaker BSo that's one of the things we're always overcoming is there's never a good time to buy.
Speaker BEspecially here in the fall, in the spring, when it's the shoulder months, urgency from the homeowners perspective goes away.
Speaker BSo part of creating that is our own urgency, our own mentality.
Speaker BSo write this Down.
Speaker BThe mentality of a closer is I'm here now, let's make it a good time to buy.
Speaker BI am here to do business.
Speaker BIf I'm here now, this is my window.
Speaker BLet's just turn it into a good time to buy.
Speaker BI'm here to do business.
Speaker BI'm here to help you and to help you right now.
Speaker BSo when that is my mentality, I'm not accepting a.
Speaker BWell, just email this to me and we'll look at it and call you in a few days.
Speaker BI'm not going to accept.
Speaker BWell, we've got to think about it.
Speaker BWell, we've got to get other bids.
Speaker BI'm not going to accept any of those as the final answer because I know it's not and they know it's not.
Speaker BWe just have to help them see past that.
Speaker BSo that's the first concept is you have to become a hunter.
Speaker BYou have to become.
Speaker BI mean, if you're commission only anyway, why would you limit yourself by just being of the mindset that, well, if I don't get leads from the company, all I'm going to do is just bitch and moan about it.
Speaker BBut I'm not going to go out and get in front of people with my opportunity.
Speaker BI'm not going to go out and get in front of people to peak interest and to create business.
Speaker BI'm tired of everyone complaining about the results they're not getting from the work they're not doing.
Speaker BThis is a hard truth episode.
Speaker BI'm here to spread the truth in love.
Speaker BI love every single one of you.
Speaker BI want to see you all become millionaires.
Speaker BI want to see you change your family tree.
Speaker BI want to see you so completely change the dynamics of your personal and your family's income that you become that investor.
Speaker BYou become the person that when you know somebody in your family needs open heart surgery, you can write that $200,000 check and just take care of it.
Speaker BBe that person in your family where you can completely transform your entire core family and friends group because you chose to be someone better.
Speaker BAnd this is an avenue, this is a vehicle to be able to do it in.
Speaker BWe're already in one of the very best industries there is in H Vac and home improvement.
Speaker BRight?
Speaker BWe're in one of the very best industries that there is.
Speaker BSo now let's maximize that.
Speaker BSo when you're just sitting around in the shoulder months, you're like, well, I guess I could start a side business.
Speaker BWhy would you do that?
Speaker BYou already know this one.
Speaker BYou're just not working for it.
Speaker BLet's put in some effort and show you how you can make a million dollars a year.
Speaker BThat's what I want to do with you.
Speaker BI want to help you see the fact that we need to become a hunter.
Speaker BDevelop a hunter mentality.
Speaker BStop sucking off the tit of the company for free leads and create your own.
Speaker BTake radical responsibility for your life and your business and say, you know what?
Speaker BI don't care if I get a lead, I'm going to go find one.
Speaker BBecause let me ask you this.
Speaker BIf I had a gun to your family's head right now and said, you have to make one sell today or I'm killing your family, could you do it?
Speaker BIf the answer is yes, then that just means you're not putting in the work any of the other time.
Speaker BOoh, that's serious.
Speaker BRight?
Speaker BWhen I started to get this mindset a few years ago, everything changed.
Speaker BWhen I got the mindset and just really, it got ahold of me and said, okay, if under those type of imagine, you know, imagine scenarios, somebody said, if you have to go make a sale today, what is your certainty that you can get that done?
Speaker BOtherwise you're going to lose something precious to you.
Speaker BAnd I was like, well, of course I could get that done.
Speaker BHow would I do it?
Speaker BSo the question becomes, how could I?
Speaker BHow can I?
Speaker BWell, of course I need to go find into a concentration of people who possibly might need what I offer.
Speaker BOkay, well, we're talking about homes.
Speaker BThat is neighborhoods, right?
Speaker BSo the other thing is, I'd have to talk to as many people as I could.
Speaker BMy urgency would be there, but I wouldn't care if a single person said yes or no.
Speaker BI just need to talk to a lot of people because I know somebody will.
Speaker BThat's my mindset.
Speaker BBoom.
Speaker BOkay, so if I told you that, would you be able to make a sale today?
Speaker BOf course you would.
Speaker BSo stop acting like you can't when you're not in those stressful situations and just decide to do the work it takes to get there.
Speaker BSo before we even get into the rest of this, take that nugget and pause the episode.
Speaker BGet your notepad out and write down all of the ways that you could sell a system today that are not taking a lead from the company.
Speaker BWhat are the ways that you could make contact with people?
Speaker BOpen a conversation, sell a project that is.
Speaker BThat does not involve taking a turnover from a technician.
Speaker BIt does not involve getting a lead from your company.
Speaker BThat is your exercise right now.
Speaker BDo it.
Speaker BPause the episode, Write those Down.
Speaker BIf you are not able to think of at least five different ways that you can get in front of a group of people or individuals or something.
Speaker BIf you can't think of five different ways, then this episode is definitely for you.
Speaker BIf you can think of those ways.
Speaker BMy question to you is, why are you not doing that?
Speaker BRight?
Speaker BBecause we all know what to do.
Speaker BMost of the time, we're just not doing it.
Speaker BSo that means here's one of those awareness things.
Speaker BHere's the awareness spanking.
Speaker BIf I know about it and I choose not to do it, that is on me, and it's my fault.
Speaker BOh, I love this.
Speaker BSo hard truths today.
Speaker BI love every single one of you.
Speaker BI want you to grow.
Speaker BThat's why I'm bringing this fire.
Speaker BAll right, so when we become that hunter killer mentality, I eat what I kill.
Speaker BI'm 100% commission, and that's the way I like it when I'm hiring people for my team.
Speaker BThat's always a question.
Speaker BThis is 100% commission.
Speaker BDoes that scare you or excite you?
Speaker BAnd if they're not, like, hell, yeah.
Speaker BThat's the only way I would want it.
Speaker BMy answer to them is, you're not a fit for this team.
Speaker BBecause we only bring in people who are ravenous.
Speaker BThey just want to go out and just slay the numbers, go destroy the leaderboards and show what's actually possible.
Speaker BSo that is exactly what we're doing here.
Speaker BSo let's get into the pitch a little bit.
Speaker BSo, and here's.
Speaker BAnd here's the thing.
Speaker BI am not telling this.
Speaker BI can already tell this is going to be a multiple episode series because there's so much here.
Speaker BBut the first thing is I'm not here to tell you if you've never knocked doors before, to go hit 100 doors.
Speaker BNow, if you do that, you will get good fast.
Speaker BI'm here to tell you I've done that.
Speaker BI've done thousands.
Speaker BI've done hundreds in a day.
Speaker BSo when you can do that, man, you get good fast.
Speaker BNow, where most people will probably start, and this is okay, too, start with your current appointments.
Speaker BEvery single appointment that you go to find.
Speaker BIf you don't have appointments, then find the appointments that your technicians are at and go knock on those doors.
Speaker BGo sit in the house with them.
Speaker BJust sit and have conversations with homeowners while the technician's doing the work, while they're fixing or repairing or just the seasonal tune up, Just go sit and have conversations with homeowners and just start naturally asking Them discovery questions.
Speaker BYour mindset is not that I'm here to sell something.
Speaker BYour mindset is I'm here help and if they buy from me or not, no big deal.
Speaker BNow they're going to be educated.
Speaker BAnd when that's your mindset and you're there truly to help and you don't have commission breath, that is when the most sales are made because people truly feel that you're there to help them.
Speaker BSo start there, go to all your seasonal tune ups with your technicians and just sit in the house with them.
Speaker BJust start having conversations.
Speaker BNow next to that is every single time you're on an appointment.
Speaker BIf this is your appointment, if this is an install going in, if this is you don't have appointments or installs going in and this is just the service technicians, you're going to start on those doors.
Speaker BSo we're going to do what's called the six pack or some people call it the golden tee.
Speaker BSo you're going to knock on the neighbor's doors, both sides.
Speaker BThen you're going to go directly across the street, you're going to knock on that door and you're going to knock on their neighbors doors so that you're hitting of course the house that you're in and then five others directly surrounding it.
Speaker BNow when it is an install, when it's something, the easy way to knock on that door and have the conversation, the conversation is going to sound like this.
Speaker BAnd most people actually stop too soon in the conversation.
Speaker BNormally the conversation sounds like hey.
Speaker BAnd when you're giving away a business card, always give away more than one.
Speaker BIt's got to be two or three.
Speaker BGive multiple cards at a time.
Speaker BThat way they can keep one and they can pass them on.
Speaker BSo there's a ninja trick hint for you.
Speaker BAlso if you don't have your own picture on your business cards right now, get them on there.
Speaker BMake sure your picture is on your business cards.
Speaker BYou're missing a massive amount of business if you don't have your picture on your business card.
Speaker BSo also make that change immediately.
Speaker BDo not wait.
Speaker BSuccess happens at the speed of implementation.
Speaker BSo when you knock on those neighbors doors, you go across the street and you knock on those doors, here's what you're going to say.
Speaker BHi, my name is Sam, I'm with ABC Heating and Cooling.
Speaker BWe're working at your neighbor's house across the street.
Speaker BI just wanted to take a quick second to introduce myself, let you know we're helping them out.
Speaker BDo you know Sally?
Speaker BYeah.
Speaker BSo talk to her.
Speaker BShe'll tell you about what we're doing over there.
Speaker BWe're going to be helping her with some really cool stuff.
Speaker BBut I wanted to let you know we're probably going to be doing the work on these days.
Speaker BWe take pride in our neighborhoods that we work in.
Speaker BWe always try to leave them cleaner than we find them.
Speaker BBut here's my card.
Speaker BIf anything blows into your yard, please let me know.
Speaker BIf you see anything out of the ordinary, please let me know.
Speaker BI'll be here immediately.
Speaker BWe'll get it cleaned up.
Speaker BBecause we really take pride in our environment, in the neighborhoods we're in.
Speaker BThe next thing is just super quick.
Speaker BAs a courtesy to.
Speaker BTo this neighborhood.
Speaker BI don't know if you've seen our trucks in the neighborhood.
Speaker BWe've been in the neighborhood a lot lately.
Speaker BAs a courtesy to your neighbor, what we're doing is we're just offering a free energy evaluation to all of their neighbors.
Speaker BSo basically what that means, we're just going to check a couple things on your system, make sure it's working right, make sure it's working functioning properly for you.
Speaker BAgain, that's free evaluation.
Speaker BNot here to sell you anything.
Speaker BIf we do find anything and you want a proposal, you have to ask us for it at the end.
Speaker BOtherwise, you just got good information so you know what you're dealing with.
Speaker BYou know the condition of it.
Speaker BThat way, when the time comes, you've already got my card and you can just give us a call.
Speaker BSound good?
Speaker BAnd they'll say, most of the time, they'll be like, oh, yeah, sounds great.
Speaker BSo perfect.
Speaker BSo it won't take super long.
Speaker BWhat are you doing right now?
Speaker BThat's always the first ask for time.
Speaker BWhat are you doing right now?
Speaker BOh, yeah, listen, it's not going to take but just a couple minutes.
Speaker BAnd then what I'll do, I'll grab some measurements, I'll create that energy report that we can schedule a time to get together, and I'll go over it with you.
Speaker BWe're going to be here for the next few days anyway, working.
Speaker BSo we're going to be here.
Speaker BLet's go over it.
Speaker BThat's one way to do it.
Speaker BMakes it nice and simple.
Speaker BYou know, we're not forceful.
Speaker BWe're not selling them anything.
Speaker BWe're providing the energy report, which is basically, when you do this, you're just going to.
Speaker BYou're going to notate the age of the system, the condition of it.
Speaker BSome people will roll in, like free filters, that kind of thing.
Speaker BIf you're wanting to really Get a value add there, but it's really up to you.
Speaker BSo that's when you're knocking for neighbors, right?
Speaker BYou're knocking for projects.
Speaker BYou're knocking with your sales appointment.
Speaker BThat's when you're knocking neighbors.
Speaker BListen, we're going to be working next door.
Speaker BWe're going to be helping Jenny out.
Speaker BWe're going to be helping Bob out, We're going to be helping Jose out.
Speaker BWhatever it is, we're helping Rodney out.
Speaker BI just wanted to make sure if anything blew into yard, please let me know.
Speaker BWe take pride in our neighborhood.
Speaker BAnd as a courtesy for them, we're just offering a free energy evaluation for all their neighbors.
Speaker BWhat time works best for you?
Speaker BAnd that's it.
Speaker BThat's all we're doing.
Speaker BRight.
Speaker BAnd so that will get you in.
Speaker BOut of every five people you talk to, somebody's going to set an appointment.
Speaker BAt least the better you get at it.
Speaker BMore will than that.
Speaker BBut that's about the numbers.
Speaker BAt least right off the bat, you're going to see 20% of people that you talk to are going to be setting appointments.
Speaker BYeah, Sounds great.
Speaker BRight?
Speaker BYeah.
Speaker BWe've seen your trucks.
Speaker BOh, my gosh.
Speaker BYeah.
Speaker BThis is so cool.
Speaker BThank you.
Speaker BRight.
Speaker BBecause when we truly approach it with serving, you're not going to get a bunch of angry people slamming the door in your face.
Speaker BIt just doesn't happen.
Speaker BI'm here to tell you, after knocking thousands and thousands and thousands and thousands of doors, that does not happen.
Speaker BSo if you trust me from listening to this podcast, I'm here to tell you the truth.
Speaker BAll of the fears that you have about this are only in your mind and they don't actually exist.
Speaker BSo that's step one.
Speaker BI just want you to.
Speaker BThere's so much to cover in this topic.
Speaker BWhat I want to do is to really go through.
Speaker BIn fact, we're going to go through and do a live Facebook live training on this also so you can actually ask questions in real time.
Speaker BWe're going to do it in a kind of a roundtable style.
Speaker BI'm going to get some really good door people into that.
Speaker BSo make sure to join the Facebook group.
Speaker BIt's going to be fire.
Speaker BI love it.
Speaker BAnd I love it when we do these because you can literally in real time ask us a question and we'll be able to role play that or answer the question or handle it like right then so you get that fast instant response.
Speaker BIf you drop the questions later on the video, then we'll usually make more content about that.
Speaker BBut it's delayed.
Speaker BSo that's how to get real time answers to the questions you have is join the Facebook group so we can talk about it right then.
Speaker BBut this is such a crazy topic right now because nobody is knocking doors for H Vac.
Speaker BEverybody's complaining about not getting leads and appointments right now.
Speaker BEverybody.
Speaker BAnd nobody's doing the work it takes to do this.
Speaker BSo, yeah, so let's get into a little bit more.
Speaker BSo there are five, basically five sections to the pitch.
Speaker BThe door pitch is a little bit different now.
Speaker BYour posture has to be such that, listen, if you buy it or not, it's no big deal.
Speaker BIt really doesn't matter to me.
Speaker BRight.
Speaker BBut we have to make their rejection because people are busy.
Speaker BYou know, there's never that good time to buy.
Speaker BLike we talked about, people are busy.
Speaker BSo what they're going to be doing is trying to get us off the porch.
Speaker BNow you're going to find that with H Vac we have way more interest than any other types of industries.
Speaker BAnd one of my favorites, when we go through the list of the five steps of the pitch, the first number one is break preoccupation.
Speaker BI mean, people are already busy.
Speaker BThey're doing something in their house.
Speaker BWe have to, for a moment, in just an instant, capture their attention and make them forget about whatever they were doing inside long enough to have their frame of reference and their attention onto us for just a couple minutes.
Speaker BSo that's exactly what we're doing with break preoccupation.
Speaker BSo that's step one.
Speaker BStep two is the problem.
Speaker BWe've got to like, really clearly point out a problem, even if they don't think they have one.
Speaker BSo there's some really great word tracks I'm going to take you through to help them see the problem.
Speaker BNumber three is offer the solution.
Speaker BSo the number four is we've got a pullback or a takeaway which makes them come forward into the offer and want the offer.
Speaker BAnd then number five is the transition.
Speaker BAnd number five is the part that most people miss.
Speaker BMost people get wrong.
Speaker BBecause one through four is really, there's no opportunity for people to say no to you yet.
Speaker BThey're either going to close the door right away, which is fine, we just go to the next one.
Speaker BBecause remembering there's thousands and thousands and thousands of leads, all we have to do is knock on another door and understanding that we will never run out of leads.
Speaker BIf we knock doors, even if you're in the same neighborhood and you knock the same doors, you can go through that neighborhood 30 times and still not talk to every person because not everybody's going to be home.
Speaker BSo there's thousands of leads.
Speaker BIf I told you there's 10 grand in a bag in this neighborhood, I threw it in there this morning.
Speaker BThe catch is it's behind one of the doors.
Speaker BYou just have to go find which one.
Speaker BAnd you could do that every single day.
Speaker BWould you do that?
Speaker BAbsolutely.
Speaker BRight.
Speaker BAt least I hope you would.
Speaker BIf you're a hunter like me.
Speaker BI know I would.
Speaker BBut that's totally what happens.
Speaker BThere's thousands and thousands of dollars in money bags in these neighborhoods.
Speaker BYou just have to go find them.
Speaker BAnd the only way to do that is knock, knock, knock, knock on that door and it will open to you.
Speaker BThis is a biblical principle.
Speaker BKnock and the door will be opened.
Speaker BAnd it's very, very true.
Speaker BSo number one is break preoccupation.
Speaker BNumber two is the problem.
Speaker BNumber three is the solution.
Speaker BNumber four is the pullback or the takeaway.
Speaker BAnd number five is the transition.
Speaker BSo let's go through a little bit of this.
Speaker BThis is going to be just a super high level of overview once you have some reps on the doors.
Speaker BSo you're going to get yourself a counter.
Speaker BJust get an app for your phone.
Speaker BIt's the counter app.
Speaker BAnd you want to set up several categories.
Speaker BOne is just doors, number of doors you knock, that's if they answer or don't.
Speaker BThe second one is number of conversations.
Speaker BSo qualified conversations, this is not people that are renters.
Speaker BWe don't count those as qualified, but these are people who are the homeowner and that are in the house.
Speaker BSo we have the number of conversations.
Speaker BIf they say, they open the door and say, hey, not interested in.
Speaker BClose the door right away.
Speaker BThat does not count as a qualified conversation because you're going to have some of those too.
Speaker BOkay, no problem.
Speaker BWe just move on.
Speaker BAnd then you're also going to count number of appointments, so you're scheduling appointments or number of times you actually get in the house.
Speaker BSo there's two different avenues that we're going to take you through.
Speaker BSo that's what we're doing in this episode.
Speaker BI'm going to give you a couple of the right verbiage for breaking preoccupation.
Speaker BBut this episode we're basically out of time because I don't want to go super crazy long and I want to turn this into a multi part series.
Speaker BSo this is episode one.
Speaker BSo season four.
Speaker BEpisode one has become the door to door episode because it is the way to get Zero cost leads any time of the year.
Speaker BIf you're willing to put in the work.
Speaker BIf you're willing to, and I can guarantee you, I've proven this over and over, I could go out with you.
Speaker BAnd every single hour we're out on the doors, we're going to set minimum of probably three appointments, you know, one to three appointments, minimum.
Speaker BEvery single hour we're on the doors, one to three appointments.
Speaker BThink about that.
Speaker BEven if we just did one appointment, say we're out for three hours, five days a week and, and we just do one appointment every hour.
Speaker BWe just now set 15 new appointments and we know they're qualified because we qualified them every single week.
Speaker BNow if you are.
Speaker BSo let's do some math here.
Speaker BWe've got 15.
Speaker BIf you close at 30%, call it, that's still five of those are going to close every single week that you didn't have.
Speaker BAnd if you're at a company, which most companies should, if you're at a company that pays you more for self generated leads, you just now made five sales a week that were at a higher commission than what you make from the company leads because they're self generated.
Speaker BAnd surprise, surprise, your closing rate is going through the freaking roof.
Speaker BBecause those don't count until you just plug them in directly in the sold column.
Speaker BSo they're not counting against you if they don't sell.
Speaker BThey're only counting for you when they do.
Speaker BSo now this turns into just an insane close rate because now your numbers are higher and higher and higher and the company's going, wow, what's going on here?
Speaker BWhere did you get all this business?
Speaker BAnd you say I am a hunter.
Speaker BI decided to become a carnivore and create my future for myself.
Speaker BI was tired of waiting around on the company leads because I know there's thousands of people I can help today in every single one of these neighborhoods.
Speaker BSo I just went out and found them myself.
Speaker BWhat do you think the owner is going to say to that?
Speaker BHell yeah, let's go.
Speaker BRight?
Speaker BLet's multiply this.
Speaker BRight?
Speaker BAnd so that's it.
Speaker BSo a couple breaking preoccupation and we're going to do another episode where we really dive into the scripting.
Speaker BBut this is the one I wanted to give you.
Speaker BMindset surrounding doors.
Speaker BIt's okay.
Speaker BPeople do not look down on you for it.
Speaker BAnd even if they do, who cares?
Speaker BBecause I guarantee you will be making more than anybody that you knock on their door.
Speaker BYou can knock on lawyers doors and doctor's doors and all of these things and you will be making more money and changing your family tree, but literally with way less stress.
Speaker BBecause we're just walking around and talking to people.
Speaker BAnd the cool part is they're not in shopping mode that you are showing up to help them and serve them.
Speaker BThey're not going to be getting other bids.
Speaker BAll of the things go away and you can sell at whatever price you want.
Speaker BBecause of our model, it works.
Speaker BYou don't have to just drop your pants and discount on all of the shoulder months strictly because you're competing against other deadbeat companies that do that now.
Speaker BYou're creating your future.
Speaker BYou're finding your own business and this is the way to do it.
Speaker BSo breaking preoccupation.
Speaker BYou know, one of my favorite ones has always been, and I've literally closed hundreds of thousands of dollars of business with this one opening line.
Speaker BAnd knock on the.
Speaker BAnd this is so easy.
Speaker BIf you, you know, if it, the weather gets crazy in your neighborhood and you just decide that you're too weak to go out and knock, then, then what happens is drive around and listen, keep your windows down, walk, go for a walk in the neighborhood.
Speaker BThat's what I used to do.
Speaker BI used to go for a walk with my wife and you know, had young babies in the strollers and I would just take us to a different parts of the neighborhood every time we went for a walk.
Speaker BAnd then I would listen.
Speaker BI would listen for the condensing units and I would listen for the super noisy ones and I would just make a note of that address.
Speaker BOr in the winter you can look.
Speaker BWe all know what the flue stack looks like.
Speaker BIf it's the old ass rusted out flue pipe coming out of the top of the roof, you know, that's an old ass furnace.
Speaker BYou know, they've got safety issues.
Speaker BSo make a note of that address.
Speaker BThose are the doors you're going to go knock first.
Speaker BThey're the lowest hanging fruit.
Speaker BSo the preoccupation, breaking preoccupation is the easiest thing.
Speaker BYou knock on the door and hands up, say listen.
Speaker BYou know, I've got your hands up kind of in surrender mode.
Speaker BSay listen, I'm just the air conditioning guy.
Speaker BI don't normally do this, but man, I heard your air conditioner from the street.
Speaker BHow long has it been since you had that thing checked right?
Speaker BAnd they're gonna be like, oh, I don't know.
Speaker BIt's like, wow.
Speaker BIf I'm hearing it from there clearly, that means time is inevitable.
Speaker BIt's coming Up.
Speaker BI can.
Speaker BWould you like if I could show you how we could get you some peace of mind knowing that that's not gonna break on you because when does it break?
Speaker BThe hottest time of the year.
Speaker BRight.
Speaker BIf I could show you some peace of mind and get that thing taken care of where it didn't cost you anything, would you be open to some more information?
Speaker BThey'll say yes or they'll have a question, be like, listen, right now.
Speaker BI don't have a ton of time to answer that question, but are you normally morning or afternoon people?
Speaker BRight.
Speaker BWhat are you doing later today?
Speaker BSo that's if you're wanting to just set the appointment and then go back to it.
Speaker BIf you're ready to go right now, you'll be like, well what are you doing right now?
Speaker BDo you have 30 minutes?
Speaker BAnd you just get in, just do it right then.
Speaker BMy level of urgency and my sense of urgency drives most people nuts, but it's what you have to have when you're a carnivore.
Speaker BIn our industry, nobody needs to wait forever to make a decision that's just dumb.
Speaker BPeople don't take forever to think about it.
Speaker BWe have to stop assuming that same thing here.
Speaker BWhen they're at the door, you're like, do you have time right now?
Speaker BOkay, if not, how about today?
Speaker BWhat time are you done with your work today?
Speaker BBecause normally they're working from home now anyway.
Speaker BOkay, perfect.
Speaker BWhat time are you done?
Speaker B5:15.
Speaker BExcellent.
Speaker BI'll be here at 5:30 and we can, I'll just show you our super quick, you know what that might look like.
Speaker BDo a super quick energy evaluation at the end of that.
Speaker BHere's the thing, we're just going to give you that energy valuation.
Speaker BIf you want a proposal, you got to ask me for it.
Speaker BBut you know, that way because the way this thing sounds, it's inevitably going to go out.
Speaker BRight.
Speaker BI mean you would agree it's got some issues, right?
Speaker BYeah.
Speaker BSo that way you're loaded with good information so you can make a good decision when that time comes.
Speaker BOr if you decide to go ahead and see what it looks like now, you'll have to ask me for that presentation for that proposal.
Speaker BBut we can absolutely do that either way.
Speaker BSo 5:30 today, work for you.
Speaker BPerfect.
Speaker BSee you then.
Speaker BAnd that's it.
Speaker BSo that's what we're doing.
Speaker BAnd it's so simple.
Speaker BIt's so insanely simple.
Speaker BAnd then you just go through the process like you normally would on a cold marketed lead.
Speaker BIt's the same process but now, if you follow the close it now system, what we're doing is we're able to, with psychology, smash the moment of rapport into the next, usually into about the first five to seven minutes.
Speaker BShoulders drop.
Speaker BRapport happens with that homeowner.
Speaker BAnd I'm not talking about building stupid, weird, false rapport like, oh, you like the Raiders?
Speaker BI like the Raiders.
Speaker BYou like the cowboys?
Speaker BI like the Cowboys.
Speaker BYou got a dog?
Speaker BI got a dog.
Speaker BYou play golf?
Speaker BI play golf.
Speaker BNo, we're not talking about that stupid type of rapport that only turns people off.
Speaker BWe're talking about legitimate professional rapport which will pull them forward.
Speaker BAnd then you're working together as a team to solve the problem.
Speaker BAnd as you do that, they're taking ownership in the project.
Speaker BThey're telling you, this is what I want to solve.
Speaker BThey're asking you for the solution.
Speaker BSo by the time you get to the end, they're never going to price shop you because now they know you legitimately are solving the problems they said they had with certainty and with full confidence that those problems are going to get solved.
Speaker BSo if they decide to shop or if they come up with a price objection that, well, I got a quote last year and it was $4,000 less than this or $6,000 less than this.
Speaker BIn fact, shout out to my guy, Kenny Long.
Speaker BHe has closed a deal at $6,000 higher than his nearest competitor.
Speaker BAnd she even price shopped him, but still came back because she had so much uncertainty that the other companies were going to definitely solve the problems she said she had.
Speaker BAnd she had so much certainty with him that it didn't matter that it was more expensive.
Speaker BShe just wanted her problem solved with the least amount of headache, which proves this one, the system works and also proves that it's not about price.
Speaker BEvery single one of you that keeps telling me it's price, it's price, it's price.
Speaker BI'm here to tell you you're wrong.
Speaker BIt's not about price.
Speaker BBecause I keep seeing this over and over and over in every single part of the country.
Speaker BYou're just not showing value enough.
Speaker BThat is the problem.
Speaker BYou're not connecting to them emotionally.
Speaker BYou're not connecting to them.
Speaker BAnd clearly showing them what you do will solve their problems.
Speaker BOr you're not even finding their problems to start with, because once you start doing this, all of those objections go away.
Speaker BSo this is how to find those free, free leads, or if you want to build out a knocker team, you don't want to do this Yourself then find you, you know, three, four, five people that are hungry.
Speaker BMaybe teenagers, maybe college kids or just adults who understand the power of this and pay them like this.
Speaker BPay them $25 for every appointment they set, actually schedule.
Speaker BEvery appointment they schedule, 25 bucks.
Speaker BAnd when that appointment actually sits, when you actually attend the appointment, the homeowner's there just for going to the appointment.
Speaker BYou're going to pay them another hundred dollars when the homeowner is there when you show up.
Speaker BSo $25 to schedule an appointment and then another hundred dollars every single time the appointment makes.
Speaker BSo you get somebody that just wants to work part time, there's some college kid or something, and they set, you know, 15 appointments in a week.
Speaker BThey're jamming because now they're making over a thousand bucks in a week, working super part time, which is way more than you can make at any fast food restaurant or whatever.
Speaker BAlso, you just got leads at a qualified.
Speaker BNot just leads, qualified appointments at an insanely low cost, which is awesome.
Speaker BAnd so this is what's breaking the industry right now.
Speaker BYes, there's a lot of, a lot of talk about AI and you know, all of what AI is doing for lead generation and how it's a better phone service and all that.
Speaker BThat's still only dealing with 3% of the population.
Speaker BRight now.
Speaker BWe're swimming in the population of 97% of people that we can just go and talk to on command at a moment's notice and to turn that lead flow on the appointment flow any time of the year that you want to, at whatever level that you want to.
Speaker BSo we're completely changing the game.
Speaker BSo that's my episode today.
Speaker BI am so fired up about this topic because we're going to completely disrupt this industry.
Speaker BIt's time to become carnivores.
Speaker BIt's time to go make things happen.
Speaker BWhat you don't understand, the market is so big.
Speaker BIf you think because digital marketing hasn't worked in your ads and all of the ad spend hasn't worked and all the comp.
Speaker BThe our town's too saturated.
Speaker BYou are so wrong.
Speaker BBecause you're all of these hundreds or thousands of H Vac companies in a certain area, they're swimming in the same 3% of the population trying to be the bird with the brightest feathers or trying to be the baboon with the most red ass.
Speaker BThey're the one that screams the loudest.
Speaker BBut you're swimming in the same 3% shark infested waters as everybody else is.
Speaker BCome out to the blue there's 97% of the population is not on the radar right now but would be if you had the right conversation with them.
Speaker BAnd so I'm here to show you a better way.
Speaker BI'm here to show you an easier way.
Speaker BI'm here to show.
Speaker BI'm not going to tell you it's easy, it's simple, right?
Speaker BIf it was easy, everybody would do it.
Speaker BBut that's why the ones that do this method are making multiplied times the income as everybody else.
Speaker BSo that is my message today.
Speaker BIf you got some value from this or any podcast ever, scroll down to the bottom and leave me a five star review.
Speaker BThat would help me immensely and you've got to get in touch with me.
Speaker BSo samloseitnow.net is my email.
Speaker BSam closeitnow.net just go to the website closeitnow.net you can also from there you can find the link to the online course which goes over the door pitch.
Speaker BIt goes over that in pretty in depth and also goes straight through the close it now sell system for in home.
Speaker BSo you can have that system, you can follow it and I can guarantee you your results will improve dramatically if you follow the steps in the system.
Speaker BSo you can, you'll be able to link to that from the website or just go to h vac doors.net h vac doors.net and that will take you right to the course.
Speaker BGo pick that course up for the first 20 people that grab the course.
Speaker BMessage me and tell and show me that like your receipt or something and I will do a free coaching session with you just strictly for the first 20 people.
Speaker BSo go join the Facebook group Close it now.
Speaker BOtherwise this has been an awesome day.
Speaker BI am so jazzed about this episode and that's just the overview.
Speaker BSo if you got some nuggets from this, just wait till we actually get into the content because it is changing the game.
Speaker BIt is fire.
Speaker BOtherwise all of you, I love you all, go out there.
Speaker BLet's do something great today.
Speaker BGo change the world one heat stroke at a time.
Speaker BGo change the world one frostbite at a time.
Speaker AThanks for listening to Close it now with Sam Wakefield.
Speaker ASubscribe to the podcast now so you're first to hear new episodes jam packed with actionable tools and tips to make you the top H Vac professional in your market.
Speaker AIf you have friends and colleagues who would like this show, share it with them and send them to our Facebook community for more in depth discussion about the challenges we all face and how to overcome them on the Close it now podcast.