1 00:00:00,000 --> 00:00:03,209 Everyone has bad days at work, and at the moment, everybody is feeling 2 00:00:03,209 --> 00:00:06,209 the pressure of fewer resources and less time with patients. 3 00:00:06,569 --> 00:00:10,499 But if your bad days are becoming more common, is the answer to 4 00:00:10,560 --> 00:00:12,600 ditch the day job and go freelance? 5 00:00:13,200 --> 00:00:16,409 This week, Dr. Richard Fieldhouse, founder and chairman of the National 6 00:00:16,409 --> 00:00:21,780 Association of Sessional gps joins me to take an honest and frank look 7 00:00:21,780 --> 00:00:23,460 at the different models of working. 8 00:00:24,180 --> 00:00:26,670 Is being a locum all it's cracked up to be? 9 00:00:26,700 --> 00:00:29,610 Now, the graph isn't necessarily greener on the other side. 10 00:00:30,000 --> 00:00:34,260 If you don't have regular work, you may fantasize about being in just one place 11 00:00:34,530 --> 00:00:38,430 with the great connections, certainty, and stability that it brings us. 12 00:00:39,074 --> 00:00:42,194 Now every way of working brings its own benefits and challenges. 13 00:00:42,494 --> 00:00:45,014 It all comes down to control and agency. 14 00:00:45,014 --> 00:00:48,854 If you want control over your working hours, in your workload, 15 00:00:49,155 --> 00:00:53,311 more time for other strands to your career, but maybe less control over 16 00:00:53,311 --> 00:00:57,541 how you work and your workplace, freelancing might really suit you. 17 00:00:58,081 --> 00:01:01,771 But if you want less risk and more say in what we do around here, you 18 00:01:01,771 --> 00:01:03,451 might want more regular employment. 19 00:01:04,141 --> 00:01:08,161 We talk about why this isn't black and white, and what freelancers and locums 20 00:01:08,161 --> 00:01:13,441 can learn about how to influence your work environment from permanent staff, and 21 00:01:13,441 --> 00:01:15,241 what partners and consultants can learn. 22 00:01:15,451 --> 00:01:19,681 About managing their workload, taking more control and responsibility 23 00:01:19,681 --> 00:01:21,751 from locums and freelancers. 24 00:01:22,201 --> 00:01:25,921 So if you are thinking about making a change in your career in 2026, this 25 00:01:25,921 --> 00:01:30,121 conversation with Richard will really help you get clear on what's available, 26 00:01:30,451 --> 00:01:34,261 it'll help you weigh up the pros and cons of each and help you let go of 27 00:01:34,261 --> 00:01:39,601 the sneaking suspicion that one way of working is more worthy than another. 28 00:01:41,680 --> 00:01:45,730 If you're in a high stress, high stakes, still blank medicine, and you're feeling 29 00:01:45,730 --> 00:01:51,186 stressed or overwhelmed, burning out or getting out are not your only options. 30 00:01:51,417 --> 00:01:55,347 I'm Dr. Rachel Morris, and welcome to You Are Not a Frog. 31 00:01:59,139 --> 00:01:59,909 I am Richard Fieldhouse. 32 00:02:00,639 --> 00:02:07,209 I am a GP and I am chairman and founder of the National Association of Sessional GPs, 33 00:02:07,209 --> 00:02:14,289 and I've worked as a GP locum pretty much all my GP career apart from a small stint 34 00:02:14,289 --> 00:02:20,199 as GP partner at the beginning and more recently for a a year as a salaried GP. 35 00:02:20,316 --> 00:02:23,976 It's wonderful to have you on the podcast, Richard, and there's so many 36 00:02:23,976 --> 00:02:25,476 different things we could talk about. 37 00:02:25,746 --> 00:02:30,906 I'm particularly interested in what your views are of, of both sides of the coin. 38 00:02:30,906 --> 00:02:34,716 So you've worked to the partner, you've worked as a locum, and you've seen 39 00:02:34,716 --> 00:02:39,156 everything in between and your constantly talking to hundreds of people who are 40 00:02:39,156 --> 00:02:43,866 doing various different iterations of, I guess, the same set of job. 41 00:02:44,166 --> 00:02:49,356 And so we're gonna delve in, in this podcast to why people choose different 42 00:02:49,506 --> 00:02:53,046 sort of ways of working, the advantages and the disadvantages of both. 43 00:02:53,046 --> 00:02:57,756 But first of all, I just wanna dig down below the surface because many 44 00:02:57,756 --> 00:03:01,776 doctors, many healthcare professionals just feel really stuck regardless of 45 00:03:01,776 --> 00:03:07,132 their role, regardless of whether they are a locum, a bank staff or a partner, 46 00:03:07,132 --> 00:03:10,042 a clinical director, or a consultant. 47 00:03:10,042 --> 00:03:13,682 So when you've been talking to people, I guess people in the national 48 00:03:13,682 --> 00:03:17,762 Association of Sessional, GPs, other locums or the partners you talk to 49 00:03:17,762 --> 00:03:22,922 in practice or consultants, what do you hear them really longing foremost 50 00:03:23,042 --> 00:03:25,172 in their careers and in their work? 51 00:03:25,617 --> 00:03:28,497 I guess, uh, and, and patience as well. 52 00:03:28,497 --> 00:03:35,397 I, I would say for me, what seems to be the common theme is that feeling 53 00:03:35,427 --> 00:03:41,227 of kind of being wedged in this corner where there is an imbalance in their 54 00:03:41,621 --> 00:03:46,001 career, in their home, lives, in, in kind of almost everything they do. 55 00:03:46,001 --> 00:03:51,461 But in that it's an imbalance between control and responsibility. 56 00:03:51,911 --> 00:03:58,361 If they are starting to feel that their boss or somehow the job they're 57 00:03:58,391 --> 00:04:03,761 doing, they're starting to have less control, less flexibility, less uh, 58 00:04:03,761 --> 00:04:07,194 freedom, that seems to cause anxiety. 59 00:04:07,254 --> 00:04:12,294 And then, and then the responsibility if they, if coupled, okay, fair enough. 60 00:04:12,294 --> 00:04:14,634 If they get, then get with that less responsibility, 61 00:04:14,634 --> 00:04:16,194 that's balancing itself out. 62 00:04:16,194 --> 00:04:17,694 But that doesn't really happen. 63 00:04:18,084 --> 00:04:23,734 We tend to find ourselves having less control and more responsibility. 64 00:04:24,424 --> 00:04:27,362 Sometimes in a job you can have tons of responsibility 65 00:04:27,362 --> 00:04:28,442 that that can be overwhelming. 66 00:04:28,442 --> 00:04:31,682 But if you've got control of that, if you can control that responsibility, 67 00:04:32,012 --> 00:04:36,332 whether in, in forms of time or volume or or, or, or where and when you do it 68 00:04:37,022 --> 00:04:40,802 that, gives that, that, that's great, and that can, that can help you balance. 69 00:04:41,132 --> 00:04:44,972 I mean, I think as GPs, doctors, we love responsibility. 70 00:04:44,972 --> 00:04:47,132 That's, we went this into this job. 71 00:04:47,291 --> 00:04:51,431 you as, as a, as a, as a junior, as a, as a resident doctor, the day you 72 00:04:51,431 --> 00:04:58,482 qualify after your GP training as a GP your GMC registration changes overnight 73 00:04:58,572 --> 00:05:04,722 to be, to be, uh, uh, you, you are now, um, registered as a, as a doctor, 74 00:05:05,022 --> 00:05:08,802 uh, but, but who, who has to take responsibility for everything they do? 75 00:05:09,252 --> 00:05:14,052 Um, and, and you, you are no longer part of a kind of a hierarchy 76 00:05:14,052 --> 00:05:16,092 or of, or having a line manager. 77 00:05:16,452 --> 00:05:19,512 You, you have, you, you, you, you're now, you are now practicing 78 00:05:19,572 --> 00:05:22,402 independently, and without supervision. 79 00:05:22,407 --> 00:05:24,382 And, and that's the first time that happens. 80 00:05:24,382 --> 00:05:29,422 Prior to your qualification as a gp, you are, you are effectively being supervised. 81 00:05:29,752 --> 00:05:31,702 And I don't think of them. 82 00:05:31,762 --> 00:05:36,202 We often appreciate the responsibility that goes with it. 83 00:05:36,622 --> 00:05:38,932 It's a huge change in, in responsibility. 84 00:05:39,412 --> 00:05:40,972 So we have to be in control. 85 00:05:41,410 --> 00:05:45,640 There's a phrase that came into primary care, which I was having done, worked as 86 00:05:45,640 --> 00:05:51,352 a GP locum for 30 years, about 15 years ago, this word started to talk, but when 87 00:05:51,352 --> 00:05:56,512 people talk about locum work, GP locum work, they started to talk about shifts. 88 00:05:56,812 --> 00:05:57,892 So what's, what's a shift? 89 00:05:58,492 --> 00:05:59,452 Well, a shift. 90 00:05:59,542 --> 00:06:06,202 So a shift to me is, a shift worker is someone who fits into a slot. 91 00:06:06,232 --> 00:06:07,732 There's a start time, there's a finish time. 92 00:06:07,942 --> 00:06:10,972 It's kind of like a, a clock mechanism with lots of cogs. 93 00:06:10,972 --> 00:06:15,022 And someone take a co goes home, you fit into that cogs place and 94 00:06:15,022 --> 00:06:16,852 you are part of this machine. 95 00:06:17,392 --> 00:06:21,682 And that what, that, that word lends itself really well to how hospitals work. 96 00:06:21,682 --> 00:06:23,452 Hospitals work 24 7. 97 00:06:23,842 --> 00:06:26,932 If you are working as a locum in a hospital, you are fitting 98 00:06:26,932 --> 00:06:28,702 into a shift as part of a team. 99 00:06:29,032 --> 00:06:34,297 You can't run an entire neurology department, uh, on your, on your own. 100 00:06:34,327 --> 00:06:37,507 You are part of your part, your mechanism is a component of that. 101 00:06:38,317 --> 00:06:43,015 But when you are practicing as a GP in your consulting room, from the 102 00:06:43,015 --> 00:06:46,945 moment that patient steps in to way beyond that patient leaves that room, 103 00:06:47,065 --> 00:06:52,165 you are responsible and you have to be, you have to be con in control of 104 00:06:52,165 --> 00:06:58,075 that, because if something goes south or pear shaped you, you, you, you, 105 00:06:58,105 --> 00:06:59,255 you've, you've got to be responsible. 106 00:06:59,585 --> 00:07:04,795 So fitting into a, if you are the type of GP who can, um, fail, very 107 00:07:04,795 --> 00:07:09,325 comfortable managing balancing risk in a 10 minute appointment, feel really 108 00:07:09,325 --> 00:07:13,525 comfortable and may might even enjoy that, enjoy the number of patients 109 00:07:13,525 --> 00:07:15,895 you see, that's great, good on you. 110 00:07:16,105 --> 00:07:20,455 But there are plenty of GPs who would, who, who, who find that untenable 111 00:07:20,485 --> 00:07:22,495 and who really struggle with that. 112 00:07:22,825 --> 00:07:27,430 And, and the way they work is they're much more into 20 minutes, half an hour. 113 00:07:27,430 --> 00:07:33,070 My, my lovely wife Sarah, is one of those GPs who trust me as a patient 114 00:07:33,070 --> 00:07:37,900 you really want to see because every patient she needs 30 minutes for, but 115 00:07:38,080 --> 00:07:42,970 when fitting into 20 minutes or 15 minutes really finds that stressful. 116 00:07:43,510 --> 00:07:49,060 And so I think with the complexity of disease these days and care and 117 00:07:49,060 --> 00:07:53,560 management, um, and the, you know, the, fortunately the 10 minute appointments 118 00:07:53,560 --> 00:07:57,820 seem to be really, um, um, heading out the door now much more into 15 minutes points. 119 00:07:57,820 --> 00:08:03,850 But even so, there's still a constraint in that, that, that if you are, what, 120 00:08:03,850 --> 00:08:07,960 what we as an organization for we have, we have a platform and what we 121 00:08:07,960 --> 00:08:11,890 allow our members to do who work, those who work as freelance GP Locums, is 122 00:08:11,890 --> 00:08:15,100 they put themselves out there on the platform to practice and say, look, I'm 123 00:08:15,100 --> 00:08:17,290 a GP who does 20 minute appointments. 124 00:08:17,290 --> 00:08:20,020 If you're gonna hire me, you're gonna have to hire me at 20 minutes, 125 00:08:20,050 --> 00:08:23,680 'cause if you hire me at 10 minutes or 15 minutes, you, you're just 126 00:08:23,680 --> 00:08:25,090 not gonna get good value for money. 127 00:08:25,210 --> 00:08:26,320 I'm gonna be stressed. 128 00:08:26,320 --> 00:08:29,110 I'm gonna be, I'm not gonna be forming at my peak. 129 00:08:29,110 --> 00:08:32,410 So it's, it's, it's having, it's, it's about having that 130 00:08:32,410 --> 00:08:33,850 responsibility and control. 131 00:08:34,030 --> 00:08:38,680 So not, not for GPs, we need to not be thinking in the mindset of a shift. 132 00:08:39,040 --> 00:08:40,450 We call it sessions. 133 00:08:40,450 --> 00:08:43,300 And you need to, as a chief, we need to define those sessions, 134 00:08:43,690 --> 00:08:45,070 otherwise we're gonna struggle. 135 00:08:45,297 --> 00:08:48,387 I guess that's why you called yourself the National Association of Sessional GPs. 136 00:08:48,387 --> 00:08:51,297 Not shift working, not shift working GPs. 137 00:08:51,682 --> 00:08:55,617 I, I would challenge that a bit though, because I think consultants in hospitals, 138 00:08:55,917 --> 00:09:01,520 yes, there should be colleagues to cover work so for an a e doctor, when they are 139 00:09:01,600 --> 00:09:05,500 off their shift, there is somebody else on the shop floor seeing the patients. 140 00:09:05,790 --> 00:09:08,310 But there's a huge amount of other work that the consultants 141 00:09:08,310 --> 00:09:11,610 do that that just has to get done, whether they're on shifts or not. 142 00:09:11,940 --> 00:09:14,760 And you know, I was talking to a community pediatrician 143 00:09:14,760 --> 00:09:16,140 recently who has a huge workload. 144 00:09:16,575 --> 00:09:20,535 She has no colleague, so they are all hers, whether she's at work or not. 145 00:09:20,535 --> 00:09:25,215 So I think this, this concept that you can just walk off and someone 146 00:09:25,215 --> 00:09:28,605 else covers you, doesn't really hold true in hospitals either, 147 00:09:28,605 --> 00:09:30,465 particularly the more senior you get. 148 00:09:31,065 --> 00:09:34,238 And then, the juniors, we've all seen that the issues with shift 149 00:09:34,238 --> 00:09:36,698 working and, and juniors who just don't feel part of the team. 150 00:09:36,698 --> 00:09:39,728 And because they are just treated like a cog in the wheel, that's 151 00:09:39,728 --> 00:09:42,998 massively disempowering and, and not very great for teamwork and stuff. 152 00:09:42,998 --> 00:09:45,020 So I don't think it benefits anybody, does it? 153 00:09:45,230 --> 00:09:50,450 But it's this issue about control that goes with the responsibility. 154 00:09:50,480 --> 00:09:54,739 'Cause I've noticed as doctors and senior healthcare professionals, senior 155 00:09:54,739 --> 00:09:58,369 managers, senior nurses, senior allied health professionals, we just take on the 156 00:09:58,369 --> 00:10:01,338 default responsibility for everything. 157 00:10:01,743 --> 00:10:06,902 And my observation is that when we get sick of that and we can see the control 158 00:10:06,962 --> 00:10:13,016 dropping, maybe about the way we work, how we are rostered onto shifts or you 159 00:10:13,016 --> 00:10:16,676 know, for example, you know, if I was in a practice and they were saying, no, you're 160 00:10:16,676 --> 00:10:20,066 doing 10 minute appointments, and I just thought that is, I can't, I can't do that. 161 00:10:20,066 --> 00:10:22,256 That's not suit the way I wanna work. 162 00:10:22,766 --> 00:10:26,096 That's when we go, okay, maybe another way of working would suit me better. 163 00:10:26,276 --> 00:10:32,426 If I then go and be a locum GP or a locum consultant, I have much more 164 00:10:32,426 --> 00:10:36,266 control over what I choose to say yes and no to in terms of shifts. 165 00:10:36,776 --> 00:10:42,056 And also I can stipulate to some extent, some people find it difficult to do that, 166 00:10:42,056 --> 00:10:45,536 you know, the number of appointments and the length of the appointments that I do. 167 00:10:45,536 --> 00:10:51,986 So in my head, going to be a locum gives perhaps the illusion of, of a bit more. 168 00:10:52,046 --> 00:10:55,496 Well, it definitely gives you more control over some things, but in other ways it 169 00:10:55,496 --> 00:10:57,956 gives you, it gives you less control. 170 00:10:58,416 --> 00:10:58,956 Yes. 171 00:10:58,956 --> 00:11:02,526 And, and, um, and it can, that can all in in terms of the way that 172 00:11:02,526 --> 00:11:07,716 the marketplace in terms of working as a g Logan fluctuates as well. 173 00:11:07,721 --> 00:11:11,556 And I, and I, and by the way, I'm in no way qualified to talk about hospital 174 00:11:11,826 --> 00:11:14,286 freelance consultants or locum work. 175 00:11:14,286 --> 00:11:16,356 I, it, it's something I've had very little experience. 176 00:11:16,356 --> 00:11:20,706 But also it seems to go in, in, um, in 10 year cycles. 177 00:11:20,766 --> 00:11:25,446 Every 10 years there's, uh, the, the, the, um, the workforce seems to be, we 178 00:11:25,446 --> 00:11:30,216 seems to be over, over provided with GPs, which is where we've very recently been. 179 00:11:30,216 --> 00:11:31,686 I think we're coming outta that again. 180 00:11:31,996 --> 00:11:35,386 Bang on 30 years ago, I started NESGP 'cause when I 181 00:11:35,386 --> 00:11:37,216 qualified there were no jobs. 182 00:11:37,516 --> 00:11:40,636 And 10 years later, same thing, a further 10, same thing. 183 00:11:40,636 --> 00:11:42,136 And it's the same thing at the moment. 184 00:11:42,136 --> 00:11:45,766 So if you're a gp Locuming listening, locum listening to this, you're thinking, 185 00:11:45,766 --> 00:11:47,986 oh my God, I'll take any work you give me. 186 00:11:48,616 --> 00:11:53,446 And, and, and they, they're, they're desperate for work in, in many situations. 187 00:11:53,656 --> 00:11:56,416 And again, geographically different parts of the country. 188 00:11:56,656 --> 00:12:00,886 So yeah, very much you, you kind of, you, you, you, you take what's on offer 189 00:12:01,126 --> 00:12:03,136 if, if there is anything on offer. 190 00:12:03,676 --> 00:12:10,756 Um, so, so it, it's, it's, in our ideal world, yes, as what our aspiration is 191 00:12:11,086 --> 00:12:15,556 to have this perfect balance between respo responsibility and control. 192 00:12:15,766 --> 00:12:18,346 But in the real world, it's particularly at the moment, 193 00:12:18,526 --> 00:12:20,566 that's just simply not the case. 194 00:12:21,201 --> 00:12:24,166 And, and people are, are doing, you know, reducing their prices, 195 00:12:24,166 --> 00:12:27,106 working more, fitting into 10 minutes appointments, that kind of thing. 196 00:12:27,441 --> 00:12:31,911 Yeah, so in, in a market where people need sessional doctors, great. 197 00:12:31,911 --> 00:12:34,611 But when they don't, suddenly the control goes again. 198 00:12:35,187 --> 00:12:38,247 You were a partner for a few years, and then you moved 199 00:12:38,247 --> 00:12:40,422 into being a sessional doctor. 200 00:12:40,842 --> 00:12:45,252 What did you think that that being a sessional GP, that being a locum was going 201 00:12:45,252 --> 00:12:47,982 to solve, that it actually didn't solve? 202 00:12:48,298 --> 00:12:54,748 What it's, at the time, what, what it solved is I was, I was young, I 203 00:12:54,748 --> 00:13:01,348 was married to another GP and having children, and for that it was fantastic. 204 00:13:01,768 --> 00:13:05,788 Um, as, as co-parent, co-parenting, two lovely boys. 205 00:13:06,328 --> 00:13:08,428 Um, and it worked really well. 206 00:13:08,968 --> 00:13:14,788 What it didn't solve, I guess, but I'm, I, I think in that way I'm quite different. 207 00:13:14,788 --> 00:13:20,038 I think for a lot of locums it doesn't solve is, it doesn't solve that itch, 208 00:13:20,068 --> 00:13:29,953 which is the, um, the sense of sense of value, the sense of purpose of being a GP. 209 00:13:30,463 --> 00:13:38,953 Because we are told, we see so often everywhere that in order to be a GP we 210 00:13:38,953 --> 00:13:44,964 have to do con this thing this continuity of care, which, which we have so much 211 00:13:44,964 --> 00:13:49,494 research in general practice to show to prove is an absolutely wonderful thing. 212 00:13:49,914 --> 00:13:55,824 Um, and it, it brings so much joy to many GPs that are, are, are that, that we are 213 00:13:55,824 --> 00:14:01,404 able to see patients again and again and form these, these, these relationships, 214 00:14:01,404 --> 00:14:03,234 these therapeutic relationships with them. 215 00:14:03,646 --> 00:14:10,068 And, and, and I kind of missed that and I, and I was told a lot as well, 216 00:14:10,128 --> 00:14:11,988 what, why I wasn't I a proper GP? 217 00:14:11,988 --> 00:14:12,858 Don't I miss that? 218 00:14:12,858 --> 00:14:16,488 And colleagues would, would say, actually, Richard, I, I, I really 219 00:14:16,488 --> 00:14:21,078 enjoyed Lo but I just feel I need to, I need to become a partner or a sur 220 00:14:21,348 --> 00:14:24,438 because of that, um, continuity of care. 221 00:14:25,128 --> 00:14:27,821 And, and so that, that I miss. 222 00:14:27,821 --> 00:14:33,311 But then over the years I kind of, that's kind of gone full 223 00:14:33,311 --> 00:14:36,521 circle I think, uh, in many ways. 224 00:14:36,581 --> 00:14:41,561 Um, that, that actually I kind of, I kind of being, I feel kind of 225 00:14:41,561 --> 00:14:43,331 being sold like a romantic novel. 226 00:14:44,111 --> 00:14:48,941 Um, uh, it's a bit Mills and Boon and there are some great things 227 00:14:48,941 --> 00:14:52,421 about response, uh, about continu today, don't get me wrong, but 228 00:14:52,421 --> 00:14:54,761 also it does have its flip side. 229 00:14:55,421 --> 00:15:01,421 Um, and, and I've even sat next to senior people at, at significant 230 00:15:01,886 --> 00:15:05,006 primary care medical organizations, and they've said, look, you know, the 231 00:15:05,006 --> 00:15:09,746 Kings Funds did this huge paper on continuity of care, but in it, they 232 00:15:09,746 --> 00:15:12,176 said, there's potential flip side. 233 00:15:12,806 --> 00:15:16,826 We've as a, as a, as a profession, we've done very, very little to, to even 234 00:15:16,826 --> 00:15:18,716 start to look at what these could be. 235 00:15:19,136 --> 00:15:22,796 And I said, maybe we should, as a profession, dear colleague, 236 00:15:22,976 --> 00:15:23,936 start to explore that. 237 00:15:23,936 --> 00:15:27,926 And it was this profound silence and, no, no, Richard, we don't 238 00:15:27,926 --> 00:15:29,816 want to open that Pandora's box. 239 00:15:30,206 --> 00:15:36,206 And, which is a real shame because I think that what I found, those, those colleagues 240 00:15:36,206 --> 00:15:40,976 of mine who've gone back, who then returned back to Locuming had burnt out. 241 00:15:41,486 --> 00:15:45,956 Um, and, and so often in our, as an organization, we, we set up 242 00:15:45,956 --> 00:15:49,916 and run these, um, very formal GP locum peer support groups. 243 00:15:49,916 --> 00:15:55,106 We call them GP locum chambers, meet regularly, uh, uh, establish, establish, 244 00:15:55,166 --> 00:15:59,486 uh, professional, uh, uh, um, friendships and, and, and, and really helps 245 00:15:59,486 --> 00:16:01,286 really resolve professional isolation. 246 00:16:01,976 --> 00:16:06,306 People have joined that because they've been partners or salaried in a practice, 247 00:16:06,826 --> 00:16:10,916 but often for the, for the purpose to, to have that continuity of care. 248 00:16:10,946 --> 00:16:16,106 Yet in these days in modern general practice, it's really, really difficult 249 00:16:16,106 --> 00:16:18,206 to see the same patient again and again. 250 00:16:18,896 --> 00:16:23,756 Um, and, and with, with, with, um, with triage and with, with 251 00:16:23,756 --> 00:16:29,046 multidisciplinary teams, uh, and all this sort of thing, even GP partners 252 00:16:29,046 --> 00:16:30,776 are really struggling for, for that. 253 00:16:30,806 --> 00:16:34,646 And, and I've noticed that when I've been, on a regular basis in a practice, just the 254 00:16:34,646 --> 00:16:37,016 patients just do not have that continuity. 255 00:16:37,016 --> 00:16:39,227 Yeah, certainly I've, I've noticed a, a friend of mine's 256 00:16:39,227 --> 00:16:40,637 trying to speak to the same GP. 257 00:16:40,642 --> 00:16:43,157 It was, it was, it was really hard just because of the models. 258 00:16:43,247 --> 00:16:46,102 And I'm not saying it, it, it's right or wrong, it's just our, 259 00:16:46,107 --> 00:16:48,587 our models are having to change because of the patient demand. 260 00:16:49,067 --> 00:16:52,727 But I just wanna go back to something you said about this sort of, people 261 00:16:52,727 --> 00:16:56,867 felt they ought to go back and be a partner or be, you know, in a practice 262 00:16:56,867 --> 00:16:59,287 because of this continuity of care. 263 00:16:59,287 --> 00:17:02,192 And I, I, I totally agree. 264 00:17:02,192 --> 00:17:05,132 It is, it is a joy to see the same person and be able to deal with them, 265 00:17:05,132 --> 00:17:06,782 you know, from, from start to finish. 266 00:17:07,272 --> 00:17:10,982 You know, my dad was a GP, His version of continuity of care is literally, 267 00:17:11,042 --> 00:17:15,392 he saw the mum, he worked through her pregnancy with her, he delivered 268 00:17:15,392 --> 00:17:18,662 the baby, and then he delivered the baby of the next generation. 269 00:17:18,662 --> 00:17:20,732 And then, I mean, that's, that's continuity of care like 270 00:17:20,732 --> 00:17:22,652 40 years, isn't it really? 271 00:17:23,012 --> 00:17:27,392 Um, it's, so that's, that's changed, you know, now nowadays, it's, you very 272 00:17:27,392 --> 00:17:28,892 rarely have that, that sort of thing. 273 00:17:28,892 --> 00:17:30,332 You're certainly not delivering any babies. 274 00:17:30,692 --> 00:17:36,441 Um, but I just wonder whether we come up with some excuses and some reasons 275 00:17:36,441 --> 00:17:41,661 to mask some of the guilt we feel when we, you know, or, or, or, or to 276 00:17:41,661 --> 00:17:46,371 sort of silently beat someone up for choosing a different way of working. 277 00:17:47,001 --> 00:17:49,851 You know, that sort of, well, you know, you're missing out on continuity of care. 278 00:17:49,851 --> 00:17:51,231 You're missing out on this and that. 279 00:17:51,231 --> 00:17:56,511 And, and so subtly, if you choose to work in a sessional freelance way, 280 00:17:56,511 --> 00:18:01,041 you are made to feel not quite as good as, or you're not quite doing 281 00:18:01,041 --> 00:18:02,901 the right thing for your patients. 282 00:18:02,901 --> 00:18:08,496 So it's this sort of subtle way of maybe the people who are in the 283 00:18:08,496 --> 00:18:10,656 system feeling a bit resentful. 284 00:18:10,656 --> 00:18:13,596 I'd love to do that, but actually these are what, what matters and, 285 00:18:13,596 --> 00:18:18,223 and genuinely believe it, or we just beat ourselves up about being 286 00:18:18,223 --> 00:18:22,033 selfish for choosing a way of working that's actually gonna suit us better. 287 00:18:22,313 --> 00:18:27,413 And the worst offenders of of, of, of this thing, uh, beating, uh, are, are us GP 288 00:18:27,413 --> 00:18:29,453 locums ourselves, beating ourselves up. 289 00:18:29,453 --> 00:18:31,973 So often we say, oh, actually I'm just a locum. 290 00:18:32,590 --> 00:18:35,740 You think, stop there, let's rewind. 291 00:18:36,160 --> 00:18:38,410 You know, why are you just a locum? 292 00:18:38,470 --> 00:18:44,410 Um, and, and, and I, I, I've, I've had GP partners in, in practice, say, Richard, 293 00:18:44,410 --> 00:18:45,880 when are you going to get a proper job? 294 00:18:46,450 --> 00:18:50,620 You know, it's, we, we kind of gaslight ourselves and we kind of, but, but 295 00:18:50,620 --> 00:18:56,170 I, I think in, in every, you know, GP conference kind of headline, sub headline, 296 00:18:56,170 --> 00:18:58,120 it's, it's about continuity of care. 297 00:18:58,120 --> 00:19:01,480 It's this, we, we, we, we've, we've, we've, as a profession, 298 00:19:01,480 --> 00:19:05,620 we've really nailed our, our, our, our one flag to the one mask. 299 00:19:05,680 --> 00:19:09,400 And I think we are really struggling to provide it. 300 00:19:09,460 --> 00:19:13,780 I, I was thinking, I, I've lived in sunny Chichester for. 301 00:19:14,070 --> 00:19:15,180 Pretty much all my life. 302 00:19:15,180 --> 00:19:17,520 It was my 60th birthday yesterday. 303 00:19:17,620 --> 00:19:18,055 Oh, oh, 304 00:19:18,090 --> 00:19:18,690 don't look it. 305 00:19:18,750 --> 00:19:19,200 I know. 306 00:19:19,290 --> 00:19:19,740 Thank you. 307 00:19:19,740 --> 00:19:20,025 Thank you. 308 00:19:20,490 --> 00:19:22,440 Um, and I've, and I've lived here all my life. 309 00:19:22,440 --> 00:19:23,670 I'm very, very boring. 310 00:19:23,730 --> 00:19:27,625 And, and romantically I think of what a great city it is and all of that. 311 00:19:27,625 --> 00:19:31,980 But of course, I go out the door and ev I think every day of my life 312 00:19:31,980 --> 00:19:35,040 that I've spent around Chichester, you know, walking through or walking 313 00:19:35,040 --> 00:19:38,190 around or cycling around or driving around, there's always roadworks. 314 00:19:38,490 --> 00:19:41,250 There's always roadworks, or it's potholes. 315 00:19:41,570 --> 00:19:42,510 But hold on a minute. 316 00:19:42,570 --> 00:19:46,830 You know, if we didn't have roadworks, we'd have more potholes. 317 00:19:47,190 --> 00:19:52,470 You can't build streets and, without having some way to, some, some 318 00:19:52,470 --> 00:19:58,050 replacements to, to maintain them and to give the kind of road arrest and 319 00:19:58,050 --> 00:19:59,910 actually repair it, keep it up to date. 320 00:20:00,360 --> 00:20:06,540 And, and there is so much about this silent role of a GP locum, actually, you 321 00:20:06,540 --> 00:20:10,650 are stepping in to allow other people who are providing that continuity to have a 322 00:20:10,650 --> 00:20:14,520 break or to, or to go off sick because they, they've, they've hit a pothole. 323 00:20:14,610 --> 00:20:16,710 And that, that's a, that's a, that's a lovely thing to do, 324 00:20:16,710 --> 00:20:18,960 but it's so rarely celebrated. 325 00:20:19,380 --> 00:20:22,710 Um, and, and, and particularly by us GP locums. 326 00:20:22,980 --> 00:20:26,190 Another thing is that, is the agility. 327 00:20:26,190 --> 00:20:32,040 It's that we, uh, we are there to allow, um, access to, for patients. 328 00:20:32,040 --> 00:20:36,135 If it wasn't for us working that day or that afternoon or that week, patient 329 00:20:36,195 --> 00:20:39,435 wouldn't have been able to see a GP or come into the practice and see someone. 330 00:20:40,245 --> 00:20:41,595 There's that fresh pair of eyes. 331 00:20:41,595 --> 00:20:45,795 The countless times I've spoken to colleagues who are working as 332 00:20:45,795 --> 00:20:50,265 GP and they've picked something up because the regular GP was just got 333 00:20:50,265 --> 00:20:52,155 so used to seeing the same patient. 334 00:20:52,185 --> 00:20:57,615 We build in these, these, um, these heuristics about a patient we built in 335 00:20:57,615 --> 00:20:59,295 these, these patterns, these stories. 336 00:20:59,295 --> 00:21:01,725 As humans, we love to see patterns. 337 00:21:02,115 --> 00:21:04,275 Um, we love to see clear roads. 338 00:21:04,575 --> 00:21:08,214 Uh, we love to we, we, but as a, as as as a GP, I'm often picking 339 00:21:08,214 --> 00:21:09,294 up what someone else missed. 340 00:21:09,324 --> 00:21:12,024 And I'm sure other GPs are picking up what I missed. 341 00:21:12,414 --> 00:21:13,164 I know they do. 342 00:21:13,684 --> 00:21:19,581 So, um, there's this lovely romantic, touchy feely continuity 343 00:21:19,581 --> 00:21:22,821 of care, which as a profession with this sort of confirmation bias, 344 00:21:22,821 --> 00:21:25,581 we've gone out and said, right, continuity, let's go out and write. 345 00:21:25,761 --> 00:21:27,441 It's so much research to prove that it works. 346 00:21:27,441 --> 00:21:27,681 Yeah. 347 00:21:28,221 --> 00:21:29,481 But let's look at the side effects. 348 00:21:29,511 --> 00:21:30,141 No, no. 349 00:21:30,141 --> 00:21:31,971 We don't want to see the downsides of it. 350 00:21:31,971 --> 00:21:39,001 But I think that we as an organization, see um, anecdotally, very much, those 351 00:21:39,001 --> 00:21:43,471 people who have come a cropper with, with a, a way of working as a primary 352 00:21:43,471 --> 00:21:50,101 care, where the sense of purpose as a GP hasn't matched their sense of purpose. 353 00:21:50,156 --> 00:21:51,176 There's been a clash. 354 00:21:51,176 --> 00:21:56,276 There's too much friction and, and they've lost sight of all those 355 00:21:56,846 --> 00:22:01,796 buffers, all those simple patterns that they would need to, to help them 356 00:22:01,796 --> 00:22:03,986 get outta their circle of stress. 357 00:22:04,426 --> 00:22:07,936 And I think there are, you know, some patients absolutely would benefit from 358 00:22:07,936 --> 00:22:11,486 continuity of care, but most people just just want to get in and sit and say, say 359 00:22:11,486 --> 00:22:14,776 doctor, that I just wanna be able to talk to someone when I, when I need to, rather 360 00:22:14,776 --> 00:22:16,636 than, you know, waiting a long time. 361 00:22:17,210 --> 00:22:21,440 I think underlying all this is this sort of feeling that it's not a proper job. 362 00:22:21,440 --> 00:22:25,910 You know, that somehow there's this hierarchy in medicine or healthcare 363 00:22:25,940 --> 00:22:29,240 of actually you are the bees needs. 364 00:22:29,270 --> 00:22:33,710 If you are a clinical leader or a senior partner in a department, you know, 365 00:22:33,710 --> 00:22:35,930 doing something with, with continuity. 366 00:22:35,960 --> 00:22:42,020 I'm always astounded by people who are working as partners and also have very 367 00:22:42,020 --> 00:22:43,760 senior leadership roles elsewhere. 368 00:22:44,073 --> 00:22:46,203 ' Cause I think to myself, how on earth can you do that? 369 00:22:46,203 --> 00:22:50,793 And I always look at them and think, how is anybody getting the best out of you? 370 00:22:50,793 --> 00:22:54,077 Because a partner is a really, involved job. 371 00:22:54,077 --> 00:22:56,567 You have to decide that you want to run that business. 372 00:22:57,248 --> 00:23:00,017 That's very, really quite hard to run with all the funding 373 00:23:00,017 --> 00:23:01,097 dropping and stuff like that. 374 00:23:01,097 --> 00:23:04,127 And there are some people that are a hundred percent brilliant at that, 375 00:23:04,517 --> 00:23:06,467 and that's where they need to focus. 376 00:23:06,917 --> 00:23:09,677 And then there's other people that think, well, you know, they go 377 00:23:09,677 --> 00:23:11,747 into leadership in, in other roles. 378 00:23:11,777 --> 00:23:16,547 In which case if you split your attention too much, you are focusing on having 379 00:23:16,547 --> 00:23:19,337 to run that business or having to, you know, be part of the leadership team 380 00:23:19,337 --> 00:23:22,847 for your department, yet you've got another, you know, really serious job 381 00:23:22,847 --> 00:23:25,393 over here, it's, it's not gonna work. 382 00:23:25,393 --> 00:23:28,033 If there's one thing I've learned over time doing this podcast, it's 383 00:23:28,033 --> 00:23:31,123 like you've gotta focus on one thing and do one thing really, really well. 384 00:23:31,633 --> 00:23:34,765 Um, or do something as like the, what's the word? 385 00:23:34,765 --> 00:23:38,455 The sort of day job that, that, that keeps going whilst you focus 386 00:23:38,455 --> 00:23:39,475 on the really hard thing over here. 387 00:23:39,535 --> 00:23:43,015 Everything in your week cannot be hard, I think is what I'm, what I'm saying. 388 00:23:43,015 --> 00:23:48,175 And everything in the week cannot take all that responsibility for you. 389 00:23:48,175 --> 00:23:50,935 But I, that's where I see doctors burning themselves out. 390 00:23:50,935 --> 00:23:55,705 So if they could be a partner but didn't have any responsibility at home and 391 00:23:55,705 --> 00:23:58,975 had all the time in the world and, and stuff like that, and they love the sort 392 00:23:58,975 --> 00:24:01,825 of leadership business side of things, then they're probably gonna thrive. 393 00:24:02,081 --> 00:24:05,411 I really do think that all GPs are leaders. 394 00:24:05,411 --> 00:24:06,581 It's a leadership role. 395 00:24:06,611 --> 00:24:09,401 It's you, you know, you kind of a leader. 396 00:24:09,461 --> 00:24:13,901 When you think of your patients, you are kind of in that respect, a leader. 397 00:24:14,291 --> 00:24:18,131 Um, I think it fulfills the leadership definitions very, very well. 398 00:24:18,131 --> 00:24:22,001 We just do not think of it in that way, but it, it kind of goes with that. 399 00:24:22,001 --> 00:24:28,001 So then to also be a partner in a practice, um, or also have other 400 00:24:28,091 --> 00:24:32,081 leadership roles, when you are doing one job, your mind is kind of slightly 401 00:24:32,081 --> 00:24:36,851 thinking of the other job and, and that's really, that is really difficult. 402 00:24:37,391 --> 00:24:41,763 Um, so yeah, I, I, I, I very much agree with your sentiments, how we 403 00:24:41,763 --> 00:24:47,403 can square that and, and allow people to just be clinical directors at an 404 00:24:47,403 --> 00:24:52,233 ICB or just be senior GPs running a practice without necessarily 405 00:24:52,233 --> 00:24:53,403 the patient load, I don't know. 406 00:24:53,951 --> 00:24:56,716 Well, I'm just wondering, you know, I, if, if there is something about the, 407 00:24:56,741 --> 00:25:03,026 the sessional work, which means that if you found somewhere that was, you could 408 00:25:03,026 --> 00:25:08,825 go in, do your job and finish without the having to sort of work a around it. 409 00:25:08,825 --> 00:25:12,935 Some, someone told me that clinical leaders in the NHS like partners, 410 00:25:12,935 --> 00:25:18,155 clinical directors do like 40% of their leadership work or even 60% of their 411 00:25:18,155 --> 00:25:21,845 leadership work out of hours, like at home or in the evening, the weekend. 412 00:25:21,845 --> 00:25:24,605 Now, I haven't been able to find that statistic to back it up, but 413 00:25:24,605 --> 00:25:27,125 it certainly rings true for me and the leaders that I've seen. 414 00:25:27,455 --> 00:25:30,670 And what I've noticed that when people do go into senior 415 00:25:30,670 --> 00:25:31,870 leadership, 'cause Yeah, I agree. 416 00:25:31,870 --> 00:25:34,870 I think all doctors are leaders, like all and most healthcare 417 00:25:34,870 --> 00:25:38,170 professionals, leaders, because the minute you have been working for more 418 00:25:38,170 --> 00:25:40,540 than like a couple of years, you're supervising somebody else, aren't you? 419 00:25:40,540 --> 00:25:42,130 You're supervising a junior coming up. 420 00:25:42,130 --> 00:25:45,250 So even if you are not see yourself as a leader, you are. 421 00:25:45,250 --> 00:25:47,350 'Cause people are asking you things, asking you questions, 422 00:25:47,350 --> 00:25:48,850 wanting to know stuff from you. 423 00:25:49,690 --> 00:25:53,080 So there's, there's that sort of leader with a, probably with a small L. 424 00:25:53,170 --> 00:25:56,740 But then there's the leader with the big L where you do feel that default 425 00:25:56,740 --> 00:26:01,270 responsibility of like, if anything goes wrong here, I'm gonna have to cover in 426 00:26:01,270 --> 00:26:02,620 certainly the partner in a practice. 427 00:26:02,620 --> 00:26:06,220 You feel like that as a clinical lead for a hospital's department, I think 428 00:26:06,225 --> 00:26:07,750 you, you, you possibly feel that as well. 429 00:26:07,750 --> 00:26:09,850 So there's that extra responsibility. 430 00:26:09,850 --> 00:26:13,690 And having more than one role with that default responsibility. 431 00:26:13,690 --> 00:26:16,630 I mean maybe there's a bit of, well, quite a lot at home as well. 432 00:26:17,380 --> 00:26:21,580 I think to have three roles where you've got that default responsibility of the 433 00:26:21,580 --> 00:26:24,760 leadership, i've gotta cover if anything goes wrong, of the kids at home, if 434 00:26:24,760 --> 00:26:28,060 someone goes off, you know, kids off school, I've got to cover and pick them 435 00:26:28,060 --> 00:26:33,960 up and, and something else like a PCN clinical director, it's just like, how 436 00:26:34,030 --> 00:26:36,130 on earth, how on earth can you do that? 437 00:26:36,130 --> 00:26:40,330 It's so, there's just too much mental load then too much emotional load. 438 00:26:40,330 --> 00:26:43,210 And that is where I see people burn out when they don't have time to do 439 00:26:43,690 --> 00:26:47,620 anything better yet, in my own life, I definitely have seen that the more I can 440 00:26:47,620 --> 00:26:53,230 focus on one thing and do that one thing well, that is where I have the impact. 441 00:26:53,230 --> 00:26:59,233 But it does rely on me getting over the guilt and the shame of not being good 442 00:26:59,233 --> 00:27:03,283 enough because I haven't followed the traditional career and I don't have the 443 00:27:03,283 --> 00:27:07,213 badge of a consultant or a, or a partner. 444 00:27:07,527 --> 00:27:10,028 That, that very much suggests what, what, what, how it, how you, 445 00:27:10,058 --> 00:27:12,968 how it works as a, as a GP locum. 446 00:27:13,058 --> 00:27:18,008 Um, what, what, what's been, what's brilliant about it is that, you, you 447 00:27:18,008 --> 00:27:21,998 have a constraint, you have a start time, you have a finish time, and if you, you, 448 00:27:22,148 --> 00:27:27,173 you have to do all your job, all, all you can within that time that you are 449 00:27:27,173 --> 00:27:30,953 being paid for, that they've allocated the, the afternoon or the room for. 450 00:27:31,163 --> 00:27:33,293 Hit one o'clock, someone else is in that room. 451 00:27:33,563 --> 00:27:35,483 Everything you've done has got to be finished. 452 00:27:35,483 --> 00:27:38,513 You can't finish it that evening or tomorrow 'cause you won't be there. 453 00:27:38,783 --> 00:27:42,653 I've worked in up to 30 different practices a year, up to 10 454 00:27:42,653 --> 00:27:43,883 different practices in a month. 455 00:27:44,213 --> 00:27:47,333 You have to, when you finish, you have to properly finish. 456 00:27:47,873 --> 00:27:52,193 And if you, you, you can't, if you wake up in the night so often I think 457 00:27:52,223 --> 00:27:55,673 I did as a locum and I think locums, do you think, oh God, did I do this? 458 00:27:55,673 --> 00:27:56,483 Did I do that? 459 00:27:57,113 --> 00:28:00,383 As an organization we developed, um, lots of different 460 00:28:00,413 --> 00:28:01,943 templates, but one of those is. 461 00:28:02,438 --> 00:28:06,578 It's sort of right, you finish your session, you've look at this template 462 00:28:06,818 --> 00:28:10,418 and, and think, go through each patient in your, in your mind or through the screen. 463 00:28:10,658 --> 00:28:13,478 And what, which of these is gonna wake you up at 4:00 AM? 464 00:28:13,748 --> 00:28:16,778 Write it down, write what's gonna wake you up. 465 00:28:17,138 --> 00:28:21,188 And, and, and so, you know, so, so we can stop that, that, that anxiety. 466 00:28:21,738 --> 00:28:24,018 And, and the number of times I have actually found, I've, 467 00:28:24,018 --> 00:28:25,278 I've been back to the practice. 468 00:28:25,278 --> 00:28:29,468 I had to phone them up or I suddenly realized, I remember one, one, one 469 00:28:29,598 --> 00:28:33,828 holiday in the Rhinogs in Wales hiking thinking, oh my God, I didn't do such 470 00:28:33,828 --> 00:28:35,550 and such a, a blood test on a patient. 471 00:28:35,730 --> 00:28:37,260 And I felt terrible. 472 00:28:37,260 --> 00:28:40,800 And it kind of ruined my holiday, which is crazy, but not crazy. 473 00:28:40,890 --> 00:28:44,370 And, um, I have no way of doing anything about that. 474 00:28:44,370 --> 00:28:45,870 I suppose that happens to every GP. 475 00:28:46,140 --> 00:28:48,900 But it's, it's, but it's something that we all, as GPs feel, we have that sort 476 00:28:48,900 --> 00:28:52,955 of guilt and that that feeling of, of of, oh damn, that's really embarrassing and 477 00:28:53,490 --> 00:28:55,470 bad for the poor patient and, you know. 478 00:28:55,885 --> 00:28:57,145 What can I do about it? 479 00:28:57,145 --> 00:29:00,145 I guess if you're a, if, if you're going back to the same place day after day, 480 00:29:00,145 --> 00:29:01,975 you gonna spot it quicker, perhaps. 481 00:29:02,110 --> 00:29:03,325 I, I had that on a train. 482 00:29:03,325 --> 00:29:04,645 It was a really crowded commuter train. 483 00:29:04,645 --> 00:29:06,955 I'd done a locum session in the morning and I suddenly realized 484 00:29:07,255 --> 00:29:10,325 very important thing I should have checked with the patient and I 485 00:29:10,325 --> 00:29:12,355 had to try and phone the practice. 486 00:29:12,355 --> 00:29:16,675 But we had everyone on the track, like, how can you be confidential, standing 487 00:29:16,675 --> 00:29:20,305 in a carriage going, I'm just gonna tell you the date of birth and the, I'm gonna 488 00:29:20,545 --> 00:29:22,945 tick, talk in code the name and oh gosh. 489 00:29:22,975 --> 00:29:23,305 Yeah. 490 00:29:23,455 --> 00:29:24,325 But that, but you're right. 491 00:29:24,325 --> 00:29:28,195 I mean, that doesn't necessarily stop If you're aloc, that can, that can, 492 00:29:28,285 --> 00:29:29,995 that can happen anywhere, can't it? 493 00:29:30,715 --> 00:29:38,037 I think people try and get some agency control and become a sessional doctor or 494 00:29:38,037 --> 00:29:42,297 a locum or, or stop being the clinical lead or stop being a partner because 495 00:29:42,297 --> 00:29:46,297 they want more agency and more, more control over their shifts and their rotas. 496 00:29:46,707 --> 00:29:48,837 Although as you said, that doesn't always happen. 497 00:29:48,837 --> 00:29:52,917 But I think there's a bit of a myth that as a, as a leader and as a partner, you 498 00:29:52,917 --> 00:29:56,989 have massive amounts of control anyway because I think sometimes because of 499 00:29:56,989 --> 00:30:01,425 the responsibility, you feel a real lack of control, that you have to do it. 500 00:30:01,425 --> 00:30:04,485 Yes, you might have a bit con a bit of control over it if you then decide 501 00:30:04,485 --> 00:30:08,745 to, so if the whole practice can go to 20 minutes appointments or not. 502 00:30:09,315 --> 00:30:13,365 But then again, if that person doesn't turn up and you are on annual 503 00:30:13,365 --> 00:30:16,335 leave and there's nobody to cover you, you have to go in and do it. 504 00:30:16,335 --> 00:30:20,503 Or you have to be, you are the one working out of hours on that, on that 505 00:30:20,503 --> 00:30:24,673 complaint that's come in about a member of a member of staff and things like that. 506 00:30:24,673 --> 00:30:29,276 So I think this illusion of control, I think, I think worse, works both ways. 507 00:30:29,276 --> 00:30:32,816 What we're trying to do is get some agency back, get some control back. 508 00:30:33,266 --> 00:30:38,099 But one path seem has a little bit of guilt and shame around it because like you 509 00:30:38,099 --> 00:30:39,869 said, when you're gonna be a proper GP. 510 00:30:39,869 --> 00:30:42,659 And the other path has a lot of guilt and shame from the difficult 511 00:30:42,659 --> 00:30:46,319 responsibility, and so you're stuck between a rock and a hard place, really. 512 00:30:46,822 --> 00:30:47,392 Yeah. 513 00:30:47,392 --> 00:30:47,812 Yeah. 514 00:30:47,817 --> 00:30:51,142 And, and, and I guess, I think that's where our pay grade comes in. 515 00:30:51,142 --> 00:30:57,142 That's where, you know, there is a choice we make when we go to medical school, 516 00:30:57,142 --> 00:31:00,832 though we've might not realize it at the age of 16 when we start, you know, start. 517 00:31:01,732 --> 00:31:04,432 But, but actually that's what we're taking on. 518 00:31:04,612 --> 00:31:10,252 Um, and that, that is gonna be, that, that is, we, lots of, lots of 519 00:31:10,252 --> 00:31:12,502 responsibility, but lots of control. 520 00:31:12,502 --> 00:31:16,388 And I think, in any career there's always going to be that. 521 00:31:16,838 --> 00:31:19,988 I think with, with, with a general practice at the moment, two 522 00:31:19,988 --> 00:31:25,118 things is, one is that control and responsibility balance has changed. 523 00:31:25,118 --> 00:31:30,068 It kind of, it seems to be become a little bit unfair and more unequal every year. 524 00:31:30,068 --> 00:31:34,238 We seemed as, as GPs we're getting less control, we're having more 525 00:31:34,238 --> 00:31:36,008 targets, KPIs, all that sort thing. 526 00:31:36,368 --> 00:31:40,208 But also we're getting more responsibilities, you know, taking 527 00:31:40,208 --> 00:31:42,038 on more hospital prescribing. 528 00:31:42,248 --> 00:31:46,298 We're having to take on much, much more risk because of access and 529 00:31:46,298 --> 00:31:49,958 capacity at hospitals and waiting lists and, and even workforce in general 530 00:31:49,958 --> 00:31:53,648 practice and lack of consulting rooms and, and all that kind of thing. 531 00:31:53,858 --> 00:31:55,988 So that's one thing. 532 00:31:56,478 --> 00:32:00,438 And I think the other thing about responsibility and control is just 533 00:32:00,438 --> 00:32:05,208 the volume of work, the amount of time we have to be doing it in. 534 00:32:05,238 --> 00:32:13,158 Now, if, if you're, if it's just 9 to 5, you then have the, you can then go 535 00:32:13,158 --> 00:32:17,988 home, unwind, take up a leisure pursuit, walk the dog, whatever it is, whatever's 536 00:32:17,988 --> 00:32:20,688 your bag is, you can then, um, unwind. 537 00:32:20,688 --> 00:32:22,518 You can relax, you can, you can de-stress. 538 00:32:22,518 --> 00:32:25,398 You can think about, you can have that creativity that helps 539 00:32:25,398 --> 00:32:27,648 you manage future problems. 540 00:32:28,042 --> 00:32:31,552 I was talking to a colleague recently about the, um, one's hard 541 00:32:31,552 --> 00:32:33,772 drive becoming, being 80% full. 542 00:32:33,772 --> 00:32:37,042 And if it starts to go above that and we start to fill a hard drive 543 00:32:37,042 --> 00:32:39,472 up, the computer starts to slow down. 544 00:32:39,892 --> 00:32:43,847 And, and I think that's so true of so many GPs is they don't get home till 545 00:32:43,847 --> 00:32:47,837 at 10 o'clock at night and then it's, you know, what's a bit of Detectorists 546 00:32:47,837 --> 00:32:52,127 and then it's off to bed, and then it's same as same old, same old and taking 547 00:32:52,427 --> 00:32:56,057 laptops home and doing work from home and. 548 00:32:56,057 --> 00:33:00,227 So it, it, it's, it's, it's the, the change in balance and it's the increase 549 00:33:00,227 --> 00:33:04,487 in, in, in volume or the decrease in volume of, of, of, of that leisure time. 550 00:33:05,034 --> 00:33:09,684 So I think locums possibly understand a bit more about boundaries 551 00:33:09,714 --> 00:33:11,334 because they have to, right? 552 00:33:11,334 --> 00:33:12,924 Because you're not going in the next day. 553 00:33:13,164 --> 00:33:14,814 You, you have to get everything done. 554 00:33:15,024 --> 00:33:17,514 So you have to understand more about limits and boundaries. 555 00:33:17,514 --> 00:33:24,789 So what advice would you, you know, as a sessional GP give to, you know, a 556 00:33:24,789 --> 00:33:27,339 senior partner or a senior consultant. 557 00:33:27,369 --> 00:33:29,739 And then I'm gonna ask the other question as well, where partners 558 00:33:29,739 --> 00:33:34,329 and consultants, what advice would they give to Locums around? 559 00:33:34,539 --> 00:33:37,659 Well, actually being able to change things and influence and stuff when 560 00:33:37,659 --> 00:33:41,019 they're, and, and that feeling of lack of control when they do go? 561 00:33:41,019 --> 00:33:44,577 Because I think both groups could learn from each other around that. 562 00:33:44,577 --> 00:33:46,737 So let's start off with the boundaries. 563 00:33:47,211 --> 00:33:49,896 Heaven forbid if I was, was, was, was proffering my 564 00:33:49,896 --> 00:33:51,906 advice to a, to a GP partner. 565 00:33:51,906 --> 00:33:59,736 I suppose what it would be is along the lines of, there's a definition, um, lack 566 00:33:59,766 --> 00:34:03,906 of constraints is the enemy of creativity. 567 00:34:04,419 --> 00:34:09,489 So an artist, if they say, say to say to a kid, you know, right? 568 00:34:09,489 --> 00:34:11,019 Paint me a picture of some flowers. 569 00:34:11,019 --> 00:34:14,199 You know, here's paints and crayons on all of that, freak out. 570 00:34:14,199 --> 00:34:17,029 But if you say, right here's blue, green, and red piece of paper, 571 00:34:17,029 --> 00:34:20,679 and some ink, now draw just using that, then we can be creative. 572 00:34:20,724 --> 00:34:24,129 The, the best artists, I think, uh, uh, that, that their, 573 00:34:24,134 --> 00:34:25,899 their artworks are constrained. 574 00:34:25,899 --> 00:34:27,549 They've used very simple tools. 575 00:34:28,179 --> 00:34:32,619 And I think when you are, um, a professional and in a 576 00:34:32,619 --> 00:34:36,549 leadership role, like, like every gp, you need that creativity. 577 00:34:36,759 --> 00:34:41,289 But if, if, if, if you are not, if you're not giving it enough importance 578 00:34:41,289 --> 00:34:45,879 in your day, in your life, if you are just, um, dismissing it as 579 00:34:45,879 --> 00:34:48,429 potentially frivolous, um, it's a no. 580 00:34:48,429 --> 00:34:53,739 It's a really, i part of important part of your toolbox to have that capacity 581 00:34:53,739 --> 00:34:58,389 to, to stop, to unwind, to do something that's totally different, whether that's 582 00:34:58,389 --> 00:35:03,009 a bit of yoga or jogging or painting or walking some something, something that 583 00:35:03,009 --> 00:35:07,599 you can, can get that extra capacity, sort of defragment your hard drive. 584 00:35:08,199 --> 00:35:13,389 So it would be actually planning, booking, actual time out. 585 00:35:13,929 --> 00:35:16,539 Not, not so much, it's not so much what you do do, it's what you 586 00:35:16,539 --> 00:35:21,009 don't do, um, in terms of your, your professional way of working. 587 00:35:21,009 --> 00:35:25,269 And that's gonna benefit you, your relationships, your, your, 588 00:35:25,269 --> 00:35:31,029 your, your, your ability to think creatively about your career and 589 00:35:31,239 --> 00:35:33,339 the way you, you learn and reflect. 590 00:35:33,339 --> 00:35:36,969 You're not gonna be able to reflect and learn and grow as a professional 591 00:35:36,999 --> 00:35:41,199 if you're not giving yourself time and spending yourself instead just going 592 00:35:41,199 --> 00:35:44,319 through results or whatever it is you are finding yourself having to do. 593 00:35:44,749 --> 00:35:45,799 Yeah, it's interesting. 594 00:35:45,799 --> 00:35:48,799 So you say it's obviously block of time for your, your hobbies 595 00:35:48,799 --> 00:35:49,639 and your leisure pursuit. 596 00:35:49,639 --> 00:35:52,129 So I think one of the best ways to do that is, you know, have something 597 00:35:52,129 --> 00:35:56,449 you have to go to, like tennis lesson at seven o'clock, so you gotta go. 598 00:35:56,659 --> 00:35:59,239 Um, but I think there's also something about blocking off 599 00:35:59,239 --> 00:36:03,319 the time for the leadership work that you don't, you don't have. 600 00:36:03,319 --> 00:36:06,284 When I've been talking to partners, I'm like, how much time have you 601 00:36:06,284 --> 00:36:09,944 got blocked off in your week to do the partnership work and or how many 602 00:36:10,004 --> 00:36:11,414 official time have you been given? 603 00:36:11,714 --> 00:36:14,384 And people say like, quarter of a session or something like that. 604 00:36:14,384 --> 00:36:16,184 It's just unbelievable. 605 00:36:16,184 --> 00:36:18,014 It's like, how can you do that in that? 606 00:36:18,014 --> 00:36:20,939 And as a partner, you can raise that issues. 607 00:36:20,939 --> 00:36:23,249 And people might say to me, oh, well we don't have enough 608 00:36:23,249 --> 00:36:24,359 appointments, enough time. 609 00:36:24,359 --> 00:36:28,799 Well, okay, it, it might cost you, but if every partner had enough 610 00:36:28,799 --> 00:36:31,949 time blocked off during the working week to actually do the partnership 611 00:36:31,949 --> 00:36:34,829 work, the partnership might actually start to solve some of the issues. 612 00:36:35,009 --> 00:36:38,979 But yes, income would go down, and like, these things are figureoutable. 613 00:36:39,159 --> 00:36:42,099 And yes, that's reality, but you gotta choose. 614 00:36:42,099 --> 00:36:44,709 So I, I think there's this sort of denying of reality about 615 00:36:44,709 --> 00:36:46,989 how long things actually take. 616 00:36:47,409 --> 00:36:51,729 And so, yeah, there's some, some things about, about saying no. 617 00:36:51,729 --> 00:36:54,909 And we do a lot of work around boundaries and saying no. 618 00:36:54,909 --> 00:36:57,819 And often it's because we feel so bad and we don't wanna let people down and 619 00:36:57,819 --> 00:37:00,425 we feel guilty rather than patient harm. 620 00:37:00,755 --> 00:37:02,165 So, so there's that. 621 00:37:02,165 --> 00:37:06,275 So there's booking in the time for work, saying no and actually 622 00:37:06,545 --> 00:37:09,485 putting in the boundaries and, and knowing that you can do that. 623 00:37:09,485 --> 00:37:11,975 I've noticed myself that there's things that feel very urgent and 624 00:37:11,975 --> 00:37:15,345 after I've closed my computer and done something else, I suddenly don't 625 00:37:15,345 --> 00:37:18,195 feel quite so urgent any, anymore. 626 00:37:18,727 --> 00:37:25,595 What would consultants and partners say to Locums that they could do differently to 627 00:37:25,595 --> 00:37:29,885 actually feel that they weren't, I don't know, second class citizens or someone 628 00:37:29,885 --> 00:37:34,865 that doesn't have any control once they're in the workplace just doing that surgery? 629 00:37:35,547 --> 00:37:40,674 My advice too to GP locums would be just to, so I've always said to my sons as 630 00:37:40,674 --> 00:37:45,384 well, I've always said to my two boys, I've just said, volunteer for as much, 631 00:37:45,624 --> 00:37:48,024 always ask if you can help someone. 632 00:37:48,024 --> 00:37:53,064 Always go to when you, when you finish your work, when you finish what you've, 633 00:37:53,094 --> 00:37:56,544 what you've kind of agreed to do, say the patients, any paperwork, any 634 00:37:56,544 --> 00:38:00,654 admin, go around and ask a few people, is there anything else I can do? 635 00:38:00,834 --> 00:38:02,694 I've got, you know, I've got some time. 636 00:38:03,084 --> 00:38:07,224 Um, or, or maybe have not, you know, what, what can I do to help? 637 00:38:07,404 --> 00:38:09,594 What can I do that, what have I missed? 638 00:38:09,984 --> 00:38:13,014 Um, um, is, is a just check in. 639 00:38:13,124 --> 00:38:17,174 Triangulate, um, yourself with the rest of the team. 640 00:38:17,204 --> 00:38:22,124 'Cause a practice is a team, and there, there's a big tendency for as, as, as, 641 00:38:22,124 --> 00:38:26,174 as GP locums to kinda be shown your room and, and, and you kind of can 642 00:38:26,174 --> 00:38:30,254 stay there for, for four or five hours and then it's like a rush out because 643 00:38:30,254 --> 00:38:34,124 you, in the afternoon, you're on call somewhere else, a 45 minutes drive away 644 00:38:34,124 --> 00:38:35,534 and you're really stressed about that. 645 00:38:35,534 --> 00:38:37,484 You know, so, so we can just rush out. 646 00:38:37,484 --> 00:38:39,644 So I would say check in. 647 00:38:40,064 --> 00:38:44,244 I would also say ask for feedback and give feedback. 648 00:38:44,784 --> 00:38:47,904 Show that you are thinking ahead. 649 00:38:47,934 --> 00:38:50,064 Show that you are open-minded. 650 00:38:50,364 --> 00:38:57,684 Show that you are open to criticism or cr open to learning or cri, just, just, 651 00:38:58,164 --> 00:39:04,044 just be cognizant that, that you, you are a team player, and that you, you want to 652 00:39:04,044 --> 00:39:11,634 learn, but also you, you can't pay a, a, a McKinsey consultant to anyone else to 653 00:39:11,634 --> 00:39:17,897 come into a, a, your consulting room like you can a GP locum to open up your e EMIS 654 00:39:17,897 --> 00:39:21,887 or system or an operating system to see the patients, talk to the patients chat, 655 00:39:21,977 --> 00:39:23,717 chat about the GPs they've seen before. 656 00:39:23,897 --> 00:39:26,567 We have this absolutely unique perspective. 657 00:39:26,777 --> 00:39:28,037 So powerful. 658 00:39:28,427 --> 00:39:33,257 And that, and, and, and we're holding this incredible soft intelligence 659 00:39:33,257 --> 00:39:37,772 about the practice, how the practice works, how the practice operates. 660 00:39:38,042 --> 00:39:44,372 When, when we have our chamber meetings, and often, uh, uh, they're lovely affairs. 661 00:39:44,372 --> 00:39:45,692 They're really good fun. 662 00:39:45,692 --> 00:39:49,322 But, but sometimes the GP locum will start saying, oh, actually, you know, I've 663 00:39:49,322 --> 00:39:50,672 been working in such and such practice. 664 00:39:50,837 --> 00:39:52,497 Oh, you don't wanna work there. 665 00:39:52,497 --> 00:39:52,937 It's awful. 666 00:39:53,132 --> 00:39:54,542 You know, they do this and some are other locs. 667 00:39:54,722 --> 00:39:55,652 Oh yeah, I've worked there. 668 00:39:55,652 --> 00:39:56,852 Oh, and yeah. 669 00:39:56,857 --> 00:40:00,182 And, and all the other locals, especially the newly um, the newly 670 00:40:00,182 --> 00:40:03,297 qualified GP locums will be saying, oh, you know, I won't work there either. 671 00:40:03,397 --> 00:40:07,172 And, and we kind of, sort of, we have a policy say, look, hold on a minute. 672 00:40:07,562 --> 00:40:10,652 Look, you know, that poor practice is probably really, really struggling. 673 00:40:10,712 --> 00:40:13,922 And, and have you have, you mentioned this to them? 674 00:40:13,922 --> 00:40:19,322 So again, we've created templates and, and just a, just a, a way of working that 675 00:40:19,322 --> 00:40:23,972 that is actually, these practices would be desperate to know what you've just 676 00:40:23,972 --> 00:40:29,957 said and what we found as an organization, as a network of, of locum chambers is it 677 00:40:30,017 --> 00:40:34,377 when a, when a locum in a meeting presses that red button about a practice, we stop, 678 00:40:34,587 --> 00:40:37,827 we say, right, everyone, here's a little questionnaire we're gonna send you all. 679 00:40:38,037 --> 00:40:41,007 Everybody who's worked there, we're gonna ask five questions, 680 00:40:41,127 --> 00:40:42,357 five very simple questions. 681 00:40:42,747 --> 00:40:46,317 It, it's, what did you really look like most about this practice? 682 00:40:46,857 --> 00:40:51,872 What one thing could this practice do better to help you work there 683 00:40:51,872 --> 00:40:53,342 or other work, locums work there? 684 00:40:53,492 --> 00:40:56,612 What one thing worried you about this practice? 685 00:40:57,002 --> 00:40:59,852 And then a couple of other questions and then we collate that and we 686 00:40:59,852 --> 00:41:01,232 give it back to the practice. 687 00:41:01,262 --> 00:41:04,532 And then the, so the practice has these anonymized insights from a bunch 688 00:41:04,532 --> 00:41:06,212 of locums in this peer support group. 689 00:41:06,722 --> 00:41:08,402 And it's really, really powerful. 690 00:41:08,432 --> 00:41:12,958 And we, we've even created a CQC methodology for that as well, for, for 691 00:41:13,013 --> 00:41:18,143 free, you know, all free for practice as an organization, we want our GP locums, we 692 00:41:18,143 --> 00:41:22,643 think working as a GP locum, you're kind of, your main job is to support practices. 693 00:41:22,823 --> 00:41:24,543 That's what really you're there for. 694 00:41:24,543 --> 00:41:27,893 You are there to support practice, to support their patients, uh, and, and you 695 00:41:27,893 --> 00:41:31,973 doing as good a job and you, you've got you using your unique insight to help 696 00:41:32,183 --> 00:41:36,218 those practices pick up on stuff that, because you've got that fresh pair of 697 00:41:36,218 --> 00:41:40,148 eyes, you've, you can spread, spread, best practice, some other practices. 698 00:41:40,628 --> 00:41:42,998 There's so much we have to offer to practice. 699 00:41:42,998 --> 00:41:47,828 But if we just leave the second hour, our, our, our clock clock gets to one 700 00:41:47,828 --> 00:41:51,488 o'clock, whatever that we are missing give, being able to give so much. 701 00:41:51,488 --> 00:41:56,678 So volunteer this information freely to practices and, and, and they will 702 00:41:56,678 --> 00:41:58,838 thank you for it in all sorts of ways. 703 00:41:59,145 --> 00:42:02,205 I absolutely love that reframe, that actually you are there to support best 704 00:42:02,205 --> 00:42:08,115 practice in, in general practice overall and being able to feedback, what a gift. 705 00:42:08,145 --> 00:42:10,515 Because you've seen what works in other practice there. 706 00:42:10,545 --> 00:42:12,705 So you can share that and you can say, well, this isn't working 707 00:42:12,705 --> 00:42:15,585 here, but, uh, but this is, and let's, let's take that back. 708 00:42:15,585 --> 00:42:18,375 You know, there's, that 90 day rule isn't there, that once you've been working 709 00:42:18,375 --> 00:42:22,465 somewhere for 90 days, you just, you just don't notice things anymore because you've 710 00:42:22,465 --> 00:42:25,045 got such a unique perspective on that. 711 00:42:25,045 --> 00:42:26,305 So ab absolutely love that. 712 00:42:26,305 --> 00:42:26,395 And 713 00:42:26,440 --> 00:42:28,480 It's like when you go back to your parents' house, have 714 00:42:28,480 --> 00:42:29,500 you not been there for ages? 715 00:42:29,500 --> 00:42:32,680 And you think that, how long have you had that orange carpet there? 716 00:42:32,680 --> 00:42:33,460 It's dis, you know? 717 00:42:33,625 --> 00:42:35,335 Why do you keep your stuff in that drawer? 718 00:42:35,335 --> 00:42:35,545 It doesn't 719 00:42:35,560 --> 00:42:35,680 I know. 720 00:42:35,695 --> 00:42:36,295 any sense. 721 00:42:37,018 --> 00:42:37,408 And yeah. 722 00:42:37,408 --> 00:42:38,398 You're not 90 day old. 723 00:42:38,403 --> 00:42:39,328 I, I love that. 724 00:42:39,454 --> 00:42:43,728 I think what we've been talking about is people desperate to get some control 725 00:42:43,728 --> 00:42:49,368 back over their workload, over their timetable and over this feeling of if I 726 00:42:49,368 --> 00:42:51,738 don't do it all, no one's gonna do it. 727 00:42:51,738 --> 00:42:53,418 So therefore I, therefore I have to. 728 00:42:53,418 --> 00:42:57,708 And I think people think that the grass is greener on either side. 729 00:42:57,738 --> 00:43:02,528 The grass is greener by being a sessional doctor or being a locum. 730 00:43:02,948 --> 00:43:06,578 And I guess you get the sessional GPs who are employed GPs. 731 00:43:06,848 --> 00:43:10,298 It's like this halfway house between a partner, you're a salaried GP, 732 00:43:10,418 --> 00:43:13,538 they used to be called salaried G, GPs, portfolio GPs, and you 733 00:43:13,538 --> 00:43:16,178 know your freelance, freelancers. 734 00:43:16,808 --> 00:43:20,667 And then you've got that cohort looking thinking, oh, I wish I, if only I 735 00:43:20,667 --> 00:43:24,567 was a partner, I'd have more control over how things are done, i'd feel 736 00:43:24,567 --> 00:43:26,067 like I was actually achieving stuff. 737 00:43:26,067 --> 00:43:28,527 Or if I was a consultant or a clinical lead there in both. 738 00:43:28,527 --> 00:43:30,597 They're just looking at the other people going, you've, you've got 739 00:43:30,597 --> 00:43:35,307 it, you've got it, okay, as it were, or crumbs, I could never cope 740 00:43:35,307 --> 00:43:36,717 with that, et cetera, et cetera. 741 00:43:36,717 --> 00:43:40,677 But I think what I have noticed is that it just doesn't matter what 742 00:43:40,677 --> 00:43:42,567 your job title or what your role is. 743 00:43:42,567 --> 00:43:48,432 It's all about how you are crafting a career that is right for you, that means 744 00:43:48,432 --> 00:43:53,932 you can do things that are in your zone of genius and you can earn a living, right? 745 00:43:53,932 --> 00:43:57,949 Because we've all gotta earn a living, but not every single thing that you are doing 746 00:43:57,949 --> 00:44:01,129 is that hugely high responsible thing. 747 00:44:01,571 --> 00:44:06,575 And so anything goes, but we just need to remove the shame and the judgment 748 00:44:06,575 --> 00:44:09,095 from what your career choice is. 749 00:44:09,605 --> 00:44:13,486 But secondly, I think everyone just needs a bit more empowering about 750 00:44:13,486 --> 00:44:18,496 control because responsibility without control is, is the recipe for burnout. 751 00:44:18,888 --> 00:44:21,468 100%. There's been loads of studies that have shown that. 752 00:44:22,158 --> 00:44:25,278 So it's about how do you get more control of your work and your workload. 753 00:44:25,278 --> 00:44:28,968 And for some people it may be going freelance, but for some people it 754 00:44:28,968 --> 00:44:32,058 might be actually saying no to yourself and picking those internal boundaries 755 00:44:32,058 --> 00:44:34,188 in or, or raising things that work. 756 00:44:34,188 --> 00:44:37,008 So what would you say to people that are saying, well, if I stop doing 757 00:44:37,008 --> 00:44:40,056 the things that keep everything going, what's gonna happen next? 758 00:44:40,056 --> 00:44:41,556 I can't just do that. 759 00:44:41,586 --> 00:44:44,982 What would you advise somebody who's just thinking, 760 00:44:45,147 --> 00:44:52,047 I would, yeah, I would, in an ideal world, I think in general practice we 761 00:44:52,047 --> 00:44:59,157 would be a lot more open-minded, perhaps a lot more kinder to these different 762 00:44:59,217 --> 00:45:05,487 ways of working and maybe just make it much easier to transition between them. 763 00:45:05,877 --> 00:45:11,157 Every year I do dozens of free webinar talks to any VTS scheme in the country 764 00:45:11,157 --> 00:45:14,907 that will wants to talk, I will happily give it for an hour and I chat about 765 00:45:14,907 --> 00:45:16,677 working as a locum and all of that. 766 00:45:16,677 --> 00:45:19,737 But it's to newly GPs are about to qualify. 767 00:45:20,127 --> 00:45:23,587 And kind of what I always say is it just, it didn't used to be the case, 768 00:45:23,587 --> 00:45:29,287 but the great thing about working as a GP is it's so much easier these days, 769 00:45:29,377 --> 00:45:34,847 easier in terms of, it's not as shameful as it was many, many years ago to 770 00:45:34,847 --> 00:45:37,757 change roles, um, to be, to start off. 771 00:45:38,357 --> 00:45:44,057 When you qualify, actually, providing you can get some good peer support, like 772 00:45:44,057 --> 00:45:46,127 through our chambers or something else, have really good peer support, then 773 00:45:46,127 --> 00:45:50,447 working as a locum is a brilliant way to sort of try before you buy, to try out 774 00:45:50,507 --> 00:45:55,127 lots of different practices, different parts of the country, rural, city, you 775 00:45:55,127 --> 00:45:57,677 name it, try all those different things. 776 00:45:58,097 --> 00:46:02,717 And then, and then, um, depending on, on where you want to go, your, your, 777 00:46:02,747 --> 00:46:06,017 your, the way your family operates, your partner, what their career is, 778 00:46:06,017 --> 00:46:09,557 is up to at the moment, kids, all that kind of thing, there are, there 779 00:46:09,557 --> 00:46:13,427 are different times when it suits you to be in, in, in a different place. 780 00:46:13,427 --> 00:46:17,957 It may well be that the, the, you know, that's time between the kids going to 781 00:46:17,957 --> 00:46:22,787 university and you've still got another 10 years of career, if that might be a 782 00:46:22,787 --> 00:46:24,497 really good time to become a partner. 783 00:46:24,557 --> 00:46:25,907 You've got that more time. 784 00:46:26,087 --> 00:46:28,847 You're juggling less things, hopefully. 785 00:46:29,477 --> 00:46:33,377 Um, maybe, but prior to that, salaried might be better. 786 00:46:33,617 --> 00:46:34,877 But then again, there's the. 787 00:46:35,457 --> 00:46:38,337 You, you are, there's the, the, the control of the holidays is not 788 00:46:38,337 --> 00:46:39,207 being able to take the holidays. 789 00:46:39,312 --> 00:46:42,132 So you might, that therefore for you if, depending on what your 790 00:46:42,132 --> 00:46:44,112 partner does, working as a locum. 791 00:46:44,472 --> 00:46:47,072 If it was easier to transition. 792 00:46:47,192 --> 00:46:51,212 And if there wasn't this, it seems a huge leap becoming a partner. 793 00:46:51,422 --> 00:46:56,852 Every partner I've ever met, I've just, or just, or just inspired by how much 794 00:46:56,852 --> 00:47:00,902 work it is and all the stuff they do that they don't otherwise talk about. 795 00:47:01,202 --> 00:47:03,902 And they'll mention it, um, in passing. 796 00:47:03,902 --> 00:47:05,042 And you think you've done what? 797 00:47:05,042 --> 00:47:05,852 That's incredible. 798 00:47:05,852 --> 00:47:07,052 You, you're on that committee? 799 00:47:07,262 --> 00:47:09,422 That thing exists that you have to do that? 800 00:47:09,752 --> 00:47:12,932 All these jobs and all these roles and you, how do you manage? 801 00:47:12,962 --> 00:47:14,372 I'm so glad I'm a local. 802 00:47:14,372 --> 00:47:15,542 I don't have to do that. 803 00:47:15,879 --> 00:47:17,829 Juggling all these different things. 804 00:47:18,117 --> 00:47:21,821 And so what you were saying earlier on about being a GP partner and, and 805 00:47:22,061 --> 00:47:25,301 having to spend so much of that doing leadership stuff, well, couldn't you just 806 00:47:25,301 --> 00:47:27,491 be a GP partner and just see patients? 807 00:47:27,881 --> 00:47:33,011 Um, and, and, and, and have that as your, your, so you, you have that, you 808 00:47:33,011 --> 00:47:37,601 are the one, be able to keep the balls, the plates spinning for that continuity. 809 00:47:37,631 --> 00:47:39,731 You might almost like you are the continuity partner. 810 00:47:39,731 --> 00:47:44,291 Your leadership role in this practice is to make sure that, that those patients 811 00:47:44,291 --> 00:47:46,421 that need continuity get continuity. 812 00:47:46,961 --> 00:47:50,471 What a lovely role for a GP partner to be, not having to go to the prescribing 813 00:47:50,471 --> 00:47:52,391 meeting or PCN, all that sort of stuff. 814 00:47:52,780 --> 00:47:54,850 And you'd do that in a, in an actual business, wouldn't you? 815 00:47:54,850 --> 00:47:57,370 You wouldn't have the CFO wouldn't be doing everything 816 00:47:57,370 --> 00:47:59,260 and the, you know, et cetera. 817 00:47:59,260 --> 00:48:02,560 But for some reason there's this sort of flatness that all the partners 818 00:48:02,560 --> 00:48:05,740 had to decide everything, and that's just, it's just not doable. 819 00:48:06,520 --> 00:48:11,830 How would you advise someone who was thinking of doing, not a 820 00:48:11,830 --> 00:48:14,560 career change, but just organizing the way they work differently? 821 00:48:14,590 --> 00:48:16,360 'Cause that's, that's, that's all that it is. 822 00:48:16,840 --> 00:48:20,800 But is sort of, there's something niggling at them might be sense 823 00:48:20,800 --> 00:48:26,320 of losing their sense of worth or identity or, you know, status. 824 00:48:26,320 --> 00:48:27,941 What would you advise them? 825 00:48:29,088 --> 00:48:36,918 I would advise, I think probably more like what I said, um, as a GP locum when you're 826 00:48:36,918 --> 00:48:41,418 finishing for the morning or the afternoon or whatever is, is speak to people. 827 00:48:41,628 --> 00:48:44,838 Ask, talk to other people, join a peer support group. 828 00:48:45,408 --> 00:48:48,138 But you, you need to have that head space. 829 00:48:48,138 --> 00:48:51,708 You need to have that 20% of your hard drive free. 830 00:48:52,218 --> 00:48:58,728 Um, you need to have the creativity, the, the energy, um, should I say, be 831 00:48:58,728 --> 00:49:02,838 to, to have, so that you then can be creative with it or reflective with it. 832 00:49:03,088 --> 00:49:05,158 It's a huge decision to make. 833 00:49:05,188 --> 00:49:09,778 If you're feeling in that way, you may well have been doing something, you 834 00:49:09,778 --> 00:49:11,848 may have got yourself into a habit. 835 00:49:11,848 --> 00:49:15,178 You've been doing it for longer than 90 days, so you don't know you are doing it. 836 00:49:15,508 --> 00:49:19,768 You kind of need that mentorish type support from 837 00:49:19,768 --> 00:49:21,328 an individual or from a group. 838 00:49:21,328 --> 00:49:22,198 You need trust. 839 00:49:22,198 --> 00:49:24,328 You need that psychological safety. 840 00:49:24,808 --> 00:49:26,338 You need that buzz. 841 00:49:26,338 --> 00:49:29,878 And in, in our chambers, we really focus on psychological safety and 842 00:49:29,878 --> 00:49:34,588 having buzz, having a sense of fun, having, you know, so you can laugh 843 00:49:34,588 --> 00:49:35,758 and have a chat with your friends. 844 00:49:35,758 --> 00:49:39,928 You make sure that you've got GPs who are not just your colleagues, 845 00:49:39,928 --> 00:49:41,218 but your friends as well. 846 00:49:41,788 --> 00:49:45,748 And if you've got that, and so you can, you are there, you are in a position to 847 00:49:45,748 --> 00:49:48,298 be open to advice, to ask for advice. 848 00:49:48,298 --> 00:49:49,978 You've got colleagues to help. 849 00:49:49,978 --> 00:49:54,578 You might not say even advice just to, just to, to this is what we would advise 850 00:49:54,578 --> 00:50:01,458 the patient is, is to talk a a about it, and have that time to, to not be 851 00:50:01,458 --> 00:50:04,338 thinking about the day job all the time. 852 00:50:04,608 --> 00:50:06,198 So easily said for many. 853 00:50:06,528 --> 00:50:11,148 And I think if, if people are, if you're thinking, gosh, that's just not me, I will 854 00:50:11,148 --> 00:50:15,108 never have that, then you are precisely the sort of people who probably need to 855 00:50:15,108 --> 00:50:18,001 be having that, that reflective timeout. 856 00:50:18,312 --> 00:50:23,430 And I think on the identity level, you know, I think rather than for me, 857 00:50:23,460 --> 00:50:27,510 rather than thinking, well, I left, you know, I left because I couldn't 858 00:50:27,540 --> 00:50:29,970 hack it, that wasn't true at all. 859 00:50:30,300 --> 00:50:33,840 I left because I found something else I wanted to, to focus on. 860 00:50:34,080 --> 00:50:37,260 And at that point, the way I was working wasn't, wasn't working 861 00:50:37,260 --> 00:50:39,030 for me and it, it didn't suit me. 862 00:50:39,428 --> 00:50:42,018 And I just would stress this, the importance of really 863 00:50:42,018 --> 00:50:43,668 focusing on one main thing. 864 00:50:43,668 --> 00:50:46,938 And yeah, there can be a few things around that, but the one thing that you 865 00:50:46,938 --> 00:50:50,958 feel like is your baby and your, you are responsible for, I'm, I'm guessing for you 866 00:50:50,958 --> 00:50:54,348 Richard, that is the, the NASGP, right? 867 00:50:54,403 --> 00:50:57,253 And that'd be very hard to do if you also were a partner somewhere 868 00:50:57,253 --> 00:50:59,803 else, and, and having to manage all that responsibility too. 869 00:51:00,403 --> 00:51:03,853 Um, and, and you'll have much more impact focusing on one main thing. 870 00:51:04,212 --> 00:51:07,752 The second thing I would, I would say that I just sort of realized is along 871 00:51:07,752 --> 00:51:11,202 the You Are Not a Frog theme, so we're this frog, you're this frog in the 872 00:51:11,482 --> 00:51:14,622 pan of boiling water that's slowly heating up and the workload is getting 873 00:51:14,622 --> 00:51:16,002 worse and the control has gone down. 874 00:51:16,374 --> 00:51:17,364 You have options. 875 00:51:17,364 --> 00:51:21,354 Like frogs can only burn out or jump out and leave, leave entirely. 876 00:51:21,924 --> 00:51:25,284 But you could like do something to, to turn down the heat in the pan. 877 00:51:25,284 --> 00:51:29,664 Like so many people haven't actually asked for what they actually need or looked 878 00:51:29,664 --> 00:51:34,224 at the way that they're working within their employed job, or as a consultant, 879 00:51:34,224 --> 00:51:38,784 a salaried GP or as a, a partner or or another healthcare profession, 880 00:51:38,784 --> 00:51:43,004 they haven't actually explored, could, could the sessions be changed? 881 00:51:43,004 --> 00:51:44,114 Could the timings be changed? 882 00:51:44,114 --> 00:51:45,104 Could they have longer appointments? 883 00:51:45,104 --> 00:51:46,754 Things that actually would turn down the heat for you. 884 00:51:46,754 --> 00:51:47,684 So there's that one. 885 00:51:48,224 --> 00:51:50,954 They're then jumping out of your pan into a different pan. 886 00:51:51,164 --> 00:51:54,044 And that different pan might be, yeah, the pan of being freelance or the 887 00:51:54,044 --> 00:51:57,344 pan of being salaried or even jumping outta freelance into being a partner. 888 00:51:57,824 --> 00:51:58,844 That might work for you. 889 00:51:58,844 --> 00:52:00,284 That might absolutely suit you. 890 00:52:00,284 --> 00:52:02,864 But sometimes you don't know till you've done it, do you? 891 00:52:02,864 --> 00:52:06,434 And so trying stuff out, there's no, there's no shame in that. 892 00:52:07,064 --> 00:52:09,314 And then you've got the final option of like getting out of 893 00:52:09,314 --> 00:52:12,104 pans altogether and you could jump into a pond, like do something. 894 00:52:12,569 --> 00:52:13,529 Totally different. 895 00:52:13,529 --> 00:52:16,649 And sometimes I know I've been like, I just wanna go and work 896 00:52:16,649 --> 00:52:18,599 in a coffee shop making coffees. 897 00:52:19,709 --> 00:52:22,529 But I take myself with me, right? 898 00:52:22,529 --> 00:52:23,339 That's the problem. 899 00:52:23,339 --> 00:52:26,759 You know, you take yourself and the drivenness and the wanting to 900 00:52:26,759 --> 00:52:28,529 achieve and the identity stuff. 901 00:52:28,529 --> 00:52:31,769 So I know the minute I get to a coffee shop, I'll be like, right, let's 902 00:52:31,769 --> 00:52:33,689 make this, let's franchise it out. 903 00:52:33,839 --> 00:52:36,269 What can we do to make this even more impressive? 904 00:52:36,274 --> 00:52:38,459 You know, so you take yourself with you. 905 00:52:38,459 --> 00:52:40,379 So it's all got to come from within, hasn't it? 906 00:52:40,379 --> 00:52:45,509 It's got like your, your job satisfaction and the meaning in life has got to be from 907 00:52:45,509 --> 00:52:50,454 internal motivation rather than what your job title is or how successful you look. 908 00:52:50,699 --> 00:52:54,539 And it's all about what enables you to focus on the one thing that's 909 00:52:54,539 --> 00:52:59,009 important and to live in the way that you want to live, remembering that 910 00:52:59,009 --> 00:53:02,159 no one on their deathbed ever said, I wish I'd spent more time at the office. 911 00:53:02,853 --> 00:53:06,513 it's, I suppose having the privilege of having the head space to be able 912 00:53:06,513 --> 00:53:11,766 to make that switch because the, the changing tracks in itself takes the 913 00:53:11,766 --> 00:53:15,966 ability to make a decision to come, to come to a sit decision and, and do that. 914 00:53:16,326 --> 00:53:20,646 And I was, and as, as you're talking, I was thinking in my life, what has really 915 00:53:20,646 --> 00:53:24,561 helped me just kind of have the head space and it was actually, it was about, 916 00:53:24,621 --> 00:53:26,931 uh, it was about seven, eight years ago. 917 00:53:27,111 --> 00:53:28,161 My dad's an art teacher. 918 00:53:28,161 --> 00:53:29,451 He's always been an art teacher. 919 00:53:29,451 --> 00:53:32,481 He teaches pottery in his spare time, still does. 920 00:53:32,541 --> 00:53:35,631 And um, and I thought, oh, actually I could try a bit of that. 921 00:53:35,631 --> 00:53:39,171 So I went to his pottery class and I remember being covered 922 00:53:39,171 --> 00:53:41,271 in clay without my Apple Watch. 923 00:53:41,271 --> 00:53:43,821 On with no phone, which is the first time I'd done that in a long 924 00:53:43,821 --> 00:53:47,601 time and stuck with two hours on a piece of slippery clay on a wheel. 925 00:53:47,961 --> 00:53:51,874 And after that two hours, I just thought, oh my God, I've just been 926 00:53:51,874 --> 00:53:54,874 thinking so many things that aren't work. 927 00:53:54,994 --> 00:53:55,204 Okay. 928 00:53:55,204 --> 00:53:58,054 A lot of it is about what, why about this damn thing stay in the middle. 929 00:53:58,354 --> 00:54:03,529 But a lot of it was, was, was just, just the ability to, to form and shape stuff. 930 00:54:03,529 --> 00:54:11,239 But I then, I then since then started to more and more in my off time rather 931 00:54:11,239 --> 00:54:16,999 than go for a walk where I, we'd talk about work or, or, um, or read a, trying 932 00:54:16,999 --> 00:54:20,299 to read a book and then start thinking about work and usually sort of like work 933 00:54:20,299 --> 00:54:24,289 related books, which just makes you think more about work, is actually try stuff 934 00:54:24,289 --> 00:54:26,389 that was, was nothing to do with that. 935 00:54:26,989 --> 00:54:31,549 And, and, and, and, and having that, that ability to shape new things and try 936 00:54:31,879 --> 00:54:37,189 different ways of seeing stuff, and, and, and, and I now do lots of, uh, painting 937 00:54:37,219 --> 00:54:38,839 and drawing and all that kind of stuff. 938 00:54:38,914 --> 00:54:43,879 And it, and I find that that, for me, for me personally, really helps just 939 00:54:43,999 --> 00:54:50,269 think abstractly about, have an abstract approach to life and work all that. 940 00:54:50,269 --> 00:54:52,650 So that I'm thinking about your 90 day rule. 941 00:54:52,650 --> 00:54:55,110 What, what have you done for nine years or 19 years? 942 00:54:55,110 --> 00:55:00,240 You know, you so some, it, it's just, so I, what can we do slightly different? 943 00:55:00,240 --> 00:55:04,650 That, that is, is the trigger, the switch that actually starts that change 944 00:55:04,800 --> 00:55:09,420 process to, to, to get ourselves out of any ruts we've got ourselves into. 945 00:55:09,562 --> 00:55:12,982 Yeah, and I think that, you know, even just taking time off, like prolong 946 00:55:12,982 --> 00:55:16,882 like two or three weeks or a sabbatical for six weeks just gets you far 947 00:55:16,882 --> 00:55:21,057 enough away from what you are doing to begin to think, okay, well, does, 948 00:55:21,142 --> 00:55:22,972 does that title actually matter to me? 949 00:55:23,527 --> 00:55:24,577 How is it I wanna live? 950 00:55:24,577 --> 00:55:26,077 What is it that I'm really starting to enjoy? 951 00:55:26,077 --> 00:55:28,747 But it does take a, a bit of a bit of distance. 952 00:55:28,747 --> 00:55:31,847 So if someone is genuinely not knowing what to do, don't make any rash 953 00:55:31,847 --> 00:55:35,417 decisions before you feel like just giving yourself time to decompress. 954 00:55:35,837 --> 00:55:38,747 Otherwise, what happens is you just throw the baby out the dark bath water 955 00:55:39,197 --> 00:55:42,527 and you end up doing something that you never really wanted to do, but you just 956 00:55:42,527 --> 00:55:44,027 thought that was the only, only option. 957 00:55:44,027 --> 00:55:47,627 And I'm sure you've seen people like that join the, the freelance brigade 958 00:55:47,627 --> 00:55:50,927 when actually they would've been better in a, in a regular salary 959 00:55:50,927 --> 00:55:54,587 job, you know, not having to manage all that in uncertainty and stuff. 960 00:55:54,587 --> 00:55:59,787 So if you had sort of three top tips to give people about all of this or 961 00:55:59,787 --> 00:56:05,607 about how to work that gives you more control and agency and, and just enjoy 962 00:56:05,607 --> 00:56:07,947 life as a clinician, what would it be? 963 00:56:08,698 --> 00:56:14,308 I would say first thing is get your sense of purpose in order. 964 00:56:14,708 --> 00:56:20,558 I'm going back here to this, this whole thing about, that continuity of care 965 00:56:20,558 --> 00:56:23,768 is, is, is the be all and end all. 966 00:56:23,768 --> 00:56:27,188 There is much more to general practice than that. 967 00:56:27,188 --> 00:56:31,688 It's what, what, what, what do you like to do as a person? 968 00:56:31,688 --> 00:56:34,898 If you are, you are gonna be a, the best GP you are gonna be is the 969 00:56:34,898 --> 00:56:40,868 GP that, that, that starts off the day with energy and joy and looking 970 00:56:40,868 --> 00:56:42,158 forward to what you're going to do. 971 00:56:42,248 --> 00:56:45,218 And I think, again, all sorts of studies shows that if you're happy in your 972 00:56:45,218 --> 00:56:50,618 work, you, you perform much better, more efficiently, more effectively. 973 00:56:50,798 --> 00:56:53,468 You said earlier, earlier on, we were talking about, you 974 00:56:53,468 --> 00:56:57,398 know, GP partners taking more time off to be happier at work. 975 00:56:57,398 --> 00:56:59,498 But, but that might affect the monetary level. 976 00:56:59,588 --> 00:57:00,938 It might not actually. 977 00:57:01,118 --> 00:57:05,948 It may well be, but if they're happier and more creative and have that space and 978 00:57:06,278 --> 00:57:09,968 happier teams, they actually might come up with some much better ways of working, 979 00:57:10,238 --> 00:57:11,798 more efficient and more effective. 980 00:57:12,008 --> 00:57:15,668 So it's, I think it's a sort of, can be a, a synergistic effect. 981 00:57:15,991 --> 00:57:20,791 I people when they've joined our chambers, and they've, they've clearly had, they, 982 00:57:20,791 --> 00:57:25,171 they had burnt out as partners, and I've, I've, I, I know three GPs over the 983 00:57:25,171 --> 00:57:29,701 years who said pretty much exactly the same thing is that they love medicine. 984 00:57:29,821 --> 00:57:30,991 They love medicine. 985 00:57:31,071 --> 00:57:34,821 But they'd started to feel as a GP that they didn't love medicine anymore. 986 00:57:35,001 --> 00:57:36,651 They stopped, they had some time off. 987 00:57:36,801 --> 00:57:40,491 They started locuming and they realized they love medicine. 988 00:57:40,611 --> 00:57:44,421 It was, thank God, it wasn't that, that, that were, that they weren't enjoying 989 00:57:44,511 --> 00:57:47,341 it was being that stuck in a rut. 990 00:57:47,611 --> 00:57:51,421 It was having that, that, that issue being a partner that they, in their 991 00:57:51,421 --> 00:57:55,561 particular partnership had this issue with responsibility and control. 992 00:57:55,699 --> 00:57:58,309 What's just striking me, Richard, is that yeah, you are talking about the jump 993 00:57:58,309 --> 00:58:03,979 from being a, a, a partner to being a, a freelancer, but also there, there's 994 00:58:03,979 --> 00:58:07,999 that jump from, say if you are managing a team in a hospital and you'd, you know, 995 00:58:08,059 --> 00:58:12,139 it's absolutely draining the life out of you, it's absolutely fine to stop doing 996 00:58:12,139 --> 00:58:13,819 that and just see the patients as well. 997 00:58:14,599 --> 00:58:17,749 So it's, it, it's this jump from, I've gotta be this leader. 998 00:58:17,749 --> 00:58:19,849 I've gotta be in leadership here to actually, I just wanna do 999 00:58:19,849 --> 00:58:21,769 what actually I'm really good at. 1000 00:58:21,799 --> 00:58:28,189 And that feels like a demotion, it feels like a status issue, but it, if you can 1001 00:58:28,189 --> 00:58:32,329 get yourself over that, then it could be the absolute best thing you've ever done. 1002 00:58:32,779 --> 00:58:35,601 Gosh, we could go and talk about this for ages, but Richard, it's been absolutely 1003 00:58:35,601 --> 00:58:37,191 wonderful having you on the podcast. 1004 00:58:37,191 --> 00:58:41,301 How can people contact you or find out more about the National 1005 00:58:41,301 --> 00:58:42,981 Association of Sessional GPs? 1006 00:58:43,308 --> 00:58:44,718 Yeah, Google us. 1007 00:58:44,718 --> 00:58:51,233 We've got, we, we are, um, www.nasgp.org.uk. 1008 00:58:51,233 --> 00:58:54,443 Contact us through email is probably the best way. 1009 00:58:54,813 --> 00:58:57,916 We've, we've, got, we've, we've launched a relatively recently, a 1010 00:58:57,916 --> 00:59:01,873 brand new sessional GP community that anyone can join for free. 1011 00:59:01,873 --> 00:59:05,323 And it's about, its forums and it's, and it's, we've got one tonight. 1012 00:59:05,323 --> 00:59:08,803 We've got these labs we are running for, just allow anyone who wants 1013 00:59:08,803 --> 00:59:12,973 to, any GP wants you to sign in and talk to other GPs about a specific 1014 00:59:13,033 --> 00:59:15,223 topic just to, just to network. 1015 00:59:15,613 --> 00:59:19,058 Um, we've got a fantastic, well our platform as well, practice managers 1016 00:59:19,298 --> 00:59:21,103 practices can all join for free as well. 1017 00:59:21,103 --> 00:59:24,553 And it can help them hire locums, our members through, through 1018 00:59:24,553 --> 00:59:28,093 the platform, uh, out of hours and, and, and daytime as well. 1019 00:59:28,093 --> 00:59:29,743 So that all, that's all helps. 1020 00:59:29,968 --> 00:59:30,358 Great. 1021 00:59:30,358 --> 00:59:31,708 We'll put all those links in the show notes. 1022 00:59:31,708 --> 00:59:34,168 Richard, you're doing absolutely great work and thank you so 1023 00:59:34,168 --> 00:59:35,338 much for being on the podcast. 1024 00:59:35,600 --> 00:59:35,973 Thank you. 1025 00:59:35,978 --> 00:59:36,328 My pleasure. 1026 00:59:37,996 --> 00:59:38,926 Thanks for listening. 1027 00:59:39,026 --> 00:59:43,486 Don't forget, you can get extra bonus episodes and audio courses along with 1028 00:59:43,576 --> 00:59:48,406 unlimited access to our library of videos and CPD workbooks by joining 1029 00:59:48,486 --> 00:59:52,946 FrogXtra and FrogXtra Gold, our memberships to help busy professionals 1030 00:59:52,946 --> 00:59:55,916 like you beat burnout and work happier. 1031 00:59:56,290 --> 00:59:59,810 Find out more at youarenotafrog.com/members.