Seven out of 10 coaches feel that outreach is badly because of this.
Speaker AThey are holding themselves back and it's costing them a lot of saves.
Speaker BAnd in today's episode, we are going to talk about sales in general or like the big picture is going to be sales.
Speaker BBut more importantly, we're going to talk about like stepping into the actual gameplay of controlling and navigating your sales and making sure that you are the reason why you get the few of your clients.
Speaker AYeah.
Speaker AIt's about showing up.
Speaker BYeah.
Speaker AIt's about being someone that your future clients will actually trust enough to get involved into your coaching.
Speaker BYeah.
Speaker BAnd let's start at the very beginning because it is a very big problem.
Speaker BBut we've seen this across the board with six figure coaches and like people who are going for, for that climb between €100,000 and €300,000.
Speaker BAnd the difference is that, that there's still some like holding back.
Speaker AYeah.
Speaker BDoing €100,000 a year in your coaching business is like, you can do that on kind of hard work, kind of being like dabbling a little bit.
Speaker BBut the next step is to really claim that market space and be that person that your client needs because that is what builds everything.
Speaker AIf I look at myself, I used to believe that outreach was spammy and sales course felt like I didn't like it from the, from the beginning.
Speaker AAnd it turns out I was really wrong.
Speaker APeople do want to hear from us, people do want to see us, people do want to have a conversation.
Speaker BHow do we navigate that though?
Speaker BI had, I had one of our clients at the meeting last week.
Speaker BWe spoke about, he had a hard time to connecting with new people.
Speaker BHe had a hard time starting those conversations.
Speaker BWe talked about it for a second and what he said was that he has literally no problems at all when it comes to sales calls because he doesn't feel that is hard at all for him.
Speaker BIt's like that's an opportunity for me to see how I can help you.
Speaker BAnd on the other side he also said that.
Speaker BSo I asked him how come getting on a sales call gets you, allows you to feel that you're looking and seeing if you can like help that person.
Speaker BAnd what's the difference with, with a chat or with a first connection or a very simple friend request or, or like a follow on Instagram.
Speaker BWhat's the difference now for him, the part of it was that, you know, it was the fear of judgment.
Speaker BThey go to his profile, they see he is a coach.
Speaker BAnd so the, the fear was that he was being judged by someone who didn't know him.
Speaker AAnd I think that the biggest, strongest most coaches have in sales is either the fear of, like, being judged or worrying about, like, oh, what will that person believe?
Speaker AI'm too pushy.
Speaker ALike, what you're saying here, this client probably believed.
Speaker AAnd what I've heard as well is like, but if I reach out to someone and they go into my profile this year, as I'm a coach, wouldn't they just believe that I'm just here to sell to them?
Speaker ALike, judge me for my interest in them?
Speaker AAnother thing is, like, the fear of the rejection.
Speaker ALike, being said no to or feel like, what would that mean?
Speaker ALike, if anyone says no to me or says something about me, what would that mean?
Speaker ASo the fear of rejection, the fear of being judged.
Speaker AAnd a big part of that comes down to.
Speaker AOften I see it's like a lack of confidence in their offer, in what they actually do and what it is that they're doing.
Speaker ABecause when I see people are lacking a little bit of confidence into their offer, they're more hesitant to go out because they're not proud to go out and say, oh, my God, I got some been here, good old Jack.
Speaker AYou'll never show up chatting about the thing you have.
Speaker ASo it's an underlying confidence that if I ever get to the place where I will be talking to someone about how to help them, if you don't have the confidence, you'll be holding yourself back, getting to that point.
Speaker ASo when people are lacking confidence, they're holding themselves back to go out, to actually show anything, talk about anything, like, standing up for themselves, because they're not, like, you know, proud of what they come to.
Speaker AI think there's a myth about, like, when people do not like to be sold to.
Speaker AAnd that is true.
Speaker ANo one wants to be sold to.
Speaker ABut there's also the other thing.
Speaker APeople want to find a solution if they have an issue, a problem, frustration.
Speaker AThey also want to have a solution for that.
Speaker BYeah, there is.
Speaker BThere is a very, very, like, good quote.
Speaker BI don't know.
Speaker BSend it first.
Speaker BBut it says that no one likes being sold to.
Speaker BEveryone likes buying.
Speaker BAnd why people likes buying is because people buy and put money where their interests are.
Speaker BAnd the bottom line is this.
Speaker BIf you're hesitant on connecting to people because of fear of judgment or fear of rejection or whatever, it can be, just know that the people that you could sell to, they'll buy the same thing from someone else if you don't sell to them.
Speaker BSo ask yourself the question, would they Be better off being with you.
Speaker BAnd if you feel that, I mean, sure.
Speaker BOkay, cool.
Speaker BThen we can work on the confidence part.
Speaker BBut if you truly believe.
Speaker BI know that when clients come to me, I can control the narrative.
Speaker BI can make sure that I deliver.
Speaker BI can make sure I get them over that edge that gives them the outcome or the breakthrough that they desire.
Speaker BAnd if you know that, and if you know that to be true, what happens then is that you need all the clients.
Speaker AYeah.
Speaker BBecause that's the only way for you to control the outcome that more people are getting the breakthrough that you help people get.
Speaker BAnd when it comes to shortcomings, fear of judgment.
Speaker BFear of judgment, by the way, is only based because there is something within yourself that you don't own yet.
Speaker BJust realize no one can judge you for what you own within yourself.
Speaker BThe only thing it means is that there is something that I need to take care of on my inside.
Speaker BAnd.
Speaker BAnd you know, that gives you the power to do it, to make a difference about it.
Speaker AIs it okay to go back to what is some other myths?
Speaker ABecause I believe one of them is that.
Speaker ABut people don't want to buy.
Speaker ASo that's a big lie.
Speaker AAbsolutely.
Speaker AThey will.
Speaker AThe second thing is that selling is about convincing people.
Speaker AAnd it's very interesting to listen to the language here because I had someone the other say, I didn't get that person to buy in on this program, something like that.
Speaker AAnd it was so interesting to listen to what is the language?
Speaker AWhat do we believe that says is actually about?
Speaker ABecause that's also big lies.
Speaker ASEIS is not about convincing anything or having someone to like, jump on it or something like that.
Speaker AIt's about serving.
Speaker AIt's all sace is only about serving.
Speaker AIt's not about trying to convince someone to do something that it's not what they want.
Speaker AIt's about serving them in whatever they do want and see if there's a fit and if there's a match, if we can actually help them.
Speaker BFurthermore, if you're convincing anyone to buy your coaching, you're just going to have a lot of work in the back end.
Speaker BBecause if you need to convince them the first time, I promise you that you need to convince them every step of the way.
Speaker AYeah.
Speaker BSo you need to convince them again and again and again and again.
Speaker AAbsolutely.
Speaker BThat's going to kill your motivation.
Speaker AYeah.
Speaker AI think there's another thing here because I also believe a lot of people are thinking that I'm doing really good content irrevocably about what I do.
Speaker ASo if they want it, they'll come to me.
Speaker AThat's also just a big force because people need that notch to make it happen now and take that step moving forward.
Speaker BYeah.
Speaker BIf I just behave the right way, if I'm just public enough and if I just set up shop, then I'm very, very invisible to people.
Speaker BPeople will buy.
Speaker AYeah.
Speaker AIf they wanted, they can come back.
Speaker BAnd across industries, very.
Speaker BThat's a very common mistake that most businesses do.
Speaker BYeah, well, but my store is open.
Speaker BYeah, sure.
Speaker BBut you know, you haven't built the flow that leaves people in the store.
Speaker BYou haven't built a system that takes care of them in the store.
Speaker BAnd you don't have anyone in the cashier that takes care of them.
Speaker BLive and check out.
Speaker BYou have no one that takes care of them throughout that like buying process.
Speaker BAnd we need to realize that it all comes down to that.
Speaker BYour capabilities of building human relationships.
Speaker BWhen I say human relationships, I mean real human relationships and realizing that there are human beings that are about to buy and invest in your coaching for their sake.
Speaker BThey need to be guided every step way.
Speaker BWe do a lot of events that are for free before that.
Speaker BSo many of our clients can count how many who said something about, yeah, I saw your first video that you already did this on your socials or I saw this or I saw this.
Speaker BAnd don't underestimate the differences.
Speaker BIt makes to put yourself out there and be visible so that you can imprint like you can plant a seed in someone's mind knowing that you exist.
Speaker BTotally.
Speaker BSo yeah.
Speaker AAnd it's not enough just doing content.
Speaker AYou need to reach out.
Speaker AYou need to have that nudge, that personal touch point for people to, to move forward.
Speaker ANot doing these things is absolutely like it's costing clients no sales, no impact.
Speaker ANot helping people.
Speaker AThat's the big cost.
Speaker AI really love what you said.
Speaker AYou're not helping them, someone else will.
Speaker AAnd they might not care about that person just as much as you will.
Speaker ASo they will buy, but not from you.
Speaker AAnd I think there's also another thing.
Speaker APeople who are buying coaching, they want to see a leader.
Speaker AThey want someone they can trust in that that person will actually take their hand and lead them through.
Speaker AShowing leadership is also showing leadership before they buy.
Speaker AIt's showing up that, hey, how are you doing?
Speaker AHey, that you actually reach out and take the leadership because that builds the trust, the emotion, the feeling of this one got me this one understand this one is going to be here because you already are there before they ever invest anything.
Speaker ASo we absolutely Want to talk about the thing that you took up?
Speaker APeople don't buy from brands, people buy from people.
Speaker AIt's a personal thing, it's a connection thing, it's a relationship thing.
Speaker ASelling is a relationship.
Speaker BWhat I usually say again and again is that the fundamentals of any sale ever happening is that people buy based on the relationship they have to either the person or the brand.
Speaker BBecause you know that you have a relationship to Nike and that's why you buy from Nike.
Speaker BBut as a coach, you are not a big brand that makes a hundred billion a year.
Speaker BSo you need to realize that the point in relationship, it needs to be made to you personally, personal brand so that they realize what you stand for and, and that you got them through the process showing leadership.
Speaker BI think that's brilliant because it establish character and helps them to realize that this is a safe step to take.
Speaker BNo matter if it's a first initial step and then there comes a sales call and they're going to feel that, yeah, I would love to jump on the phone with you because of how you show up for me and how you show an interest in how you care.
Speaker BAnd that's what it comes down to.
Speaker BLet's just take like an outreach, like a friend request, sending some friend request on social media or, or following someone.
Speaker BIf you're stuck with a perspective of.
Speaker AMe, me, me, this person, think about me and what I look.
Speaker BYeah.
Speaker BWhat I look like, then you're going to have a problem.
Speaker BAnd if that is your perspective and your focus, it's very easy to build up like fear of judgment.
Speaker AYeah.
Speaker BBecause you are currently judging you because you're focusing on you.
Speaker AYeah.
Speaker BSo why wouldn't they?
Speaker BNow the secret is they won't 99 times and they won't because they don't care.
Speaker BThe only thing that they're going to see is a friend request and they're going to go on their initial emotion and they're either going to reject it or they're going to accept it.
Speaker BIt's literally has nothing to do with you.
Speaker BIt has all to do with them.
Speaker BThe best case scenario is that they go to your profile and realize that they find it interesting and then they accept it for a reason.
Speaker BThat's the best thing that can happen.
Speaker BAnd literally nothing happens in the parts of all the negatives because you're not that big of an interest to them.
Speaker BSo if they just feel like, yeah, that's not what I'm interested in and they decline it, they're going to forget about it five seconds later.
Speaker BBecause it didn't make an impact on them, it just blew them by.
Speaker BAnd that is okay because people will come when they're ready.
Speaker BAnd if you're consistent with showing up and caring, people will come.
Speaker AYeah.
Speaker BAnd it's just a law.
Speaker AYeah.
Speaker BIt's the same thing with fostering kids, bringing up kids, teaching them how to behave.
Speaker BYou need to do it consistently and you need to do it with patients.
Speaker BYou need to tell them to brush their teeth every day.
Speaker BIt's not that they forget, it's just that they're trying to get away from it.
Speaker BSo you need to be consistent with how you show up for your kids and eventually they'll live 100%.
Speaker ALike, one thing is that we need to get that initial, get connected.
Speaker AThe second part is if we believe and we know that people are not connecting to brand, they connect to human beings.
Speaker AFor them to actually trust you, they need to see you.
Speaker AThat's why content needs to be a mix of both written content, but you absolutely do need to have video content.
Speaker APeople need to see who you are, how you speak, how you show up.
Speaker AWhat is the energy you come with.
Speaker AWe need to have video content.
Speaker AWe need to.
Speaker AOur videos in our stories, in our.
Speaker AIn our posts, in our different places, so people will see us, experience us.
Speaker BYeah.
Speaker AWhen we show up.
Speaker ASo how can we make it even better?
Speaker ALike doing content about, hey, what's your question?
Speaker AOr when we start having chats with people and reach out and find out what is it that this person is interested in when they react on your content.
Speaker AAnd we figure out, okay, so why, why was this interesting for you?
Speaker AIs there anything else you need here?
Speaker ALike send them a short, like short video.
Speaker ASend them a training that you believe could be valuable for this person so they actually, actually see you in action, actually see what you do, how you do it.
Speaker ABut you also show that, let them understand that you actually listen to what they need and you provide them something that they can use.
Speaker ASo it's also about serving.
Speaker AEverything is about serving.
Speaker AThis person has a problem about something, give them a short video where you help them with something.
Speaker AAcknowledge them, acknowledge them, listen to them.
Speaker BAcknowledging them is the.
Speaker BBecause every human being needs significance long enough to feel seen, heard and respected.
Speaker AYeah.
Speaker BPriorities.
Speaker AYeah.
Speaker BSo sending them a video, just acknowledging them and say, hey, just like appreciate you for whatever it needs.
Speaker BTo be honest, this is not like a strategy where we need to come from a place where we give it sincerely, otherwise they're going to feel that as well.
Speaker BIf you have a chat with somebody, let's say that someone interacts on your content, you write to them and say, hey, just want to say thanks.
Speaker BWe let them know that it means a lot and then they say something back and then we talk to them about something and ask, hey, like, are you also a coach?
Speaker BAnd then whenever they give you something that is personal, it's a perfect opportunity to just take up the phone, record yourself super quickly and acknowledge that.
Speaker BJust make it super simple.
Speaker BAnd you will see that the quality in the relationships that you will build will drastically improve overnight by just doing that, seeing people for real.
Speaker AAbsolutely.
Speaker AA lot of the content we're doing and we should be doing is also making legions doing valuable giveaways that we believe are ideal Avatar actually needs.
Speaker AWhen we do content about giving away stuff and people reach out and they raise their hand and the show or want to see that thing and we give them a training, we give them the thing that the legion that they ask for, we need to also assume that if they raise their hand on something, it's because there's something they're missing.
Speaker AOtherwise they would never let you know that they wanted this legion if there wasn't something else.
Speaker AWe cannot assume that they don't need anything or they don't want help.
Speaker AWe need to reach out and figure out.
Speaker ASo, hey, I saw you downloaded this thing.
Speaker AI saw you got this thing.
Speaker ACan you share with me, like, what are you currently focusing on?
Speaker AOr what is your current trick challenge about the thing you sent to them so you get some more insights about what's it about?
Speaker ALike, we need to have those dialogues where we can start digging down to what's it actually about and understand what is the need this person is really having.
Speaker ASo we have a way to move them transition to the next step.
Speaker BAbsolutely.
Speaker BAnd I just want to emphasize that it's either that they're actually missing something, but more importantly, it's that they feel that they miss something.
Speaker BYeah.
Speaker BSo you have something that I'm interested in.
Speaker BThey have something that I need.
Speaker BThe moment they feel that way, it's holding them back.
Speaker BAnd it doesn't matter if they actually missing something.
Speaker BIt doesn't matter if they're just curious.
Speaker BBut that curiosity holds them back from progressing within the area that is important to them.
Speaker AYeah.
Speaker BSo within your niche and within the impact that you create for your clients, you need to realize that any time anyone is interested in anything, it's because of their emotional need of security or certainty.
Speaker BAnd it's so important.
Speaker BAnd I really hope that it makes sense.
Speaker BAnd I really Hope that it gets through to you, who's listening.
Speaker BBecause it's the biggest thing when it comes to service.
Speaker BRealizing that the people you speak to have insecurities.
Speaker BThe people you speak to, they are unsure.
Speaker BAnd the moment you realize that you can fill those gaps, even if it isn't with anything practical, they still need it because of their own insecurities.
Speaker BSo still in that space might help them take that step.
Speaker BAnd it builds your reputation, even if they never become a client because of how you show up and who you are.
Speaker BBecause we're all dealing with human beings.
Speaker AI think the hardest part here for a lot of people then is that we get stuck in assumptions.
Speaker ALike I assume this person already have, assume this.
Speaker AOne don't want to buy coaching.
Speaker ABut every time they have a belief about the person we talk to, we in fact judging them and we're changing our behavior.
Speaker AWe need to be able to let go of all of our beliefs and assumptions about the person and literally just ask the questions.
Speaker AJust come from a place of service, ask the questions.
Speaker AHey, what do you need?
Speaker AIs it something you want help with?
Speaker AWe don't know.
Speaker AIf we don't ask, they have no idea.
Speaker BRealizing new assumptions doesn't help you.
Speaker BDon't read people's minds, don't read into their situations.
Speaker BSame thing when you're, when you're chatting with someone, don't assume that you know what their problem is unless they've actually told you.
Speaker BBecause the worst thing that you can do in order to ruin a relationship that is brand new is to assume that they have a problem that they didn't say that they had, that you all of a sudden try to fix.
Speaker BJust listen to them.
Speaker BBecause they are not looking for like chat coach, that we are just touching base, building a relationship, build a foundation that allows the conversation to happen and only go on with what they are saying.
Speaker BAnd if you're unsure of what they're saying, ask.
Speaker BCould you let me know what does that mean?
Speaker BYeah, could you, could you elaborate that a little bit?
Speaker BThat sounds really interesting.
Speaker BYeah, please tell me more.
Speaker BBecause the moment you assume stuff, you are looking from your own frame of reference and the likelihood and the probability of them having the same reference.
Speaker BIt's so close to zero percent so that it's ridiculous.
Speaker AAnd when you're free from the assumptions and free of all the judgments and all of that thing and not focusing on yourself and not focusing on yourself, the thing is, it's so much easier to just offer the next steps with zero force of pressure.
Speaker ALike just give an offer to.
Speaker AHey, want to have a chat about it?
Speaker ADo you want to do this?
Speaker ALike, would it be valuable for you to do this thing?
Speaker AWant to join me for this?
Speaker ADo you want.
Speaker AShould we jump on a call and see how we could.
Speaker AIt's all this.
Speaker ANo.
Speaker ANot pressure.
Speaker ABut don't hold back on offering people.
Speaker AJust, there's no pressure.
Speaker BNo.
Speaker BAnd show who you are, because who you are is literally your best asset.
Speaker BSo give them who you are.
Speaker BJust be who you are.
Speaker BLooking at you.
Speaker BBe who you want, because that is what's going to build your business.
Speaker BAnd when you figure out that, okay, so this is who I am, then show up and give.
Speaker ALet's wrap it up.
Speaker AAnd I do want to make an invitation here because if there's any of our listeners right now who believes like, oh my God, this was actually interesting, I see there's a lot of things holding me back right now from actually doing this.
Speaker AWe're going to have a four day challenge coming up where we actually help coaches to get their next clients implementing some of these things that we actually been talking about today.
Speaker ASo if you want that, we are going to put in a link, go and get registered and come and join us.
Speaker AWe'll help you through step by step how to do this.
Speaker BAnd if you have any question in regards to the free event or to any of the resources, like you're always free to reach out on Instagram or, or join our Facebook group.
Speaker AWe're.
Speaker BWe're always here for you and we want to help.
Speaker BIf you have any questions or if you have any future episodes in our podcast, please let us know that as well.
Speaker ASee you.