Everyone knows the expression loud and clear.
Speaker ANow in business, we need to turn that upside down and we need to be clear first and then loud.
Speaker ANow the problem is that most coaches believe that they are clear and then they start to go loud.
Speaker ABut in reality, they need to be much more clear and much more loud.
Speaker ALet's talk about what it looks like for most coaches that is trying to get up to those 20, 30, 40k months.
Speaker BSo today it's about the difference between hiring a marketer or hiring a business coach.
Speaker BWhat are the things that will actually move the needle in your business and what are like some key clarity you need to make the right decision.
Speaker BAnd I think the the reason for this episode is like we've been working with 840 clients right now.
Speaker B840 coaches that want to grow, scale their business.
Speaker BThe most common mistake we hear from people who come to us.
Speaker BI had a call with a guy yesterday who have been working with a marketer now for 11 months.
Speaker AAnd where is this person in business approximately?
Speaker BThat person is doing approximately 5k month.
Speaker BSo for 11 months they got a funnel set up.
Speaker BThe problem is not that he doesn't have a funnel.
Speaker BThe problem is that the conversion rates on the sales calls is only 13 to 14%.
Speaker BWhich means this is exactly what happens to most people we meet, even those who are coming in as a little bit earlier stage.
Speaker BThe biggest problem they have is they do go out.
Speaker BThey believe I need to get leads, I need to get clients.
Speaker BSo what do I do?
Speaker BWell, I turn out, I find someone who do marketing for me.
Speaker BPeople who spent like 7,000 years just to have the market to set up their funnel.
Speaker BAnd then they need to invest 500 years minimum a month to, to fill that up to get some lead flow.
Speaker BThen what happens is that they are sitting there, they're getting in for calls, show rate for those calls are horrible.
Speaker BIt's very low.
Speaker BAnd the conversion rate is ridiculously low on those calls.
Speaker BSo they wind up spending a lot of money having a few clients.
Speaker AYeah.
Speaker AAnd I want to take a second and just defend the thinking strategy behind that because it's not ridiculous for a person that starts a business to believe or think that, okay, nice, I need to show up professionally, I need to create a website.
Speaker AAnd then they spend €15,000 creating a website.
Speaker AAnd then on the other side of having that website, they are going to drive traffic to that website.
Speaker AThen they're going to drive traffic traffic to book a call or to a video sales letter or to anything that gives them like, oh, I look professional now.
Speaker AI just need more eyes on it.
Speaker AAnd that is also a very common argument of someone who's doing marketing or who is a marketer.
Speaker AWhen we are talking about 13, 14, between 10, 30% closing rate on calls, what we are talking about is that, okay, you do not have a lead problem.
Speaker AIf you have 10 calls and you are closing one out of 10, then you need to address that first because something is severely broken.
Speaker AYou don't need more data.
Speaker AIf you have 10 calls, get one or two clients.
Speaker AThere is not something that needs fixing.
Speaker BYep.
Speaker AAnd the reason why it needs fixing is because you have a sales problem.
Speaker BYeah.
Speaker AYou have a problem within your conversion because you shouldn't, you shouldn't be spending time having those many calls without getting the clients.
Speaker AAnd I actually started up two clients this Monday that have been working in their business.
Speaker AHe did 250 sales calls last year and got 20 clients.
Speaker AAnd what he feels is that if we just have more people, better people, different people, then it's going to be easier.
Speaker ASo what we did was that we tore his sales process apart and we pieced it together again with some very, very important steps in the sales funnel.
Speaker AAnd they all were based on one thing and one thing only.
Speaker AHow badly do you want help?
Speaker AAnd then we did that in different ways.
Speaker AHow can we make sure that they get to know you guys before they show up for the call?
Speaker AHow can we make sure that they are serious about getting help?
Speaker AHow can we add qualifying questions?
Speaker BSo the problem is that a lot of entrepreneurs and a lot of coaches believe that if I just get more leads, if I just have more people coming to me or see me, then I will get more clients.
Speaker BAnd this means that they kind of skip the foundational work.
Speaker BBut really getting that messaging, that offer.
Speaker BRight.
Speaker BBecause this is absolutely messaging problem, it's absolutely awful problem.
Speaker BBut it's also a funnel problem.
Speaker BThe problem is that marketers coming from a perspective, that job is to build funnels.
Speaker BIt is client flow.
Speaker BIt's to go out and market.
Speaker BThat's their job.
Speaker BThat's what they come from.
Speaker BThey see the first part of the journey.
Speaker BA marketer only make sure you, you do your marketing, you're visible and you should be getting in some sales calls.
Speaker BBut the problem is it's probably something behind that that is not being brought up in front of the funnel.
Speaker BThat is costing.
Speaker BAnd there's a huge misconception, I believe that people actually believe that marketers are able to clarify their business model and the positioning in the market.
Speaker BBut I don't see that, like, we have a marketing team.
Speaker BThey're awesome marketers.
Speaker AYeah, yeah.
Speaker AAnd there are great marketing that is being done out there by marketers.
Speaker AThere's nothing against it, but it should be done at the right level.
Speaker BYes.
Speaker ANow we hired a marketer.
Speaker AShe was a marketer, slash content creator.
Speaker AI think we paid like €2,000amonth for that content creation and that kind of marketing navigation.
Speaker ANow, at that time, we were making 50k a month.
Speaker A@ that time, we could afford to pay 2k to free ourselves up a little bit.
Speaker ASo if we were to reverse engineer it and look very, very critically or skeptically at what is moving the needle, it's not masses of people we would love to have.
Speaker ABecause if we have a lot of people seeing our stuff and on a bigger level, it's true, more eyes on your stuff means more clients if it works.
Speaker ABut the problem is we don't have proof of concept.
Speaker AWe don't know that what we have, when we get eyes on our stuff, it actually brings us clients.
Speaker ASo below €20,000amonth, we shouldn't focus on how can I get as many eyes on my offer as possible.
Speaker ABecause we don't need to, because we have social media.
Speaker AWe need to build quality and we need to make sure that we build right connection with the right people with the right message so that it speaks to them in a relevant way so that we can build a foundational connection with that person.
Speaker AAnd I can't tell you how much easier that is than to navigate the ad jungle or the big marketing stuff.
Speaker BIf we put it up to the helicopter view here when people get stuck in.
Speaker BI believe I need a marketer, which is a fair thought.
Speaker BOh, I'm not getting leads.
Speaker BWhat do I need?
Speaker BI need someone to market and get me more leads.
Speaker BI understand the thought.
Speaker BThe problem is not the marketing.
Speaker BThe problem is your business model to start with.
Speaker BBecause if you're not 100% clear on not that you have a business model, what your business model is, and you have the right business model, doing marketing is like, yeah, go out and do an ad.
Speaker BAd leading to what, what should happen in the next step.
Speaker BAnd a funnel is about always the next step.
Speaker BAnd what I see is that depending on what marketer agency you are hiring, some call themselves, most call themselves agents.
Speaker BBut when you're hiring them, they typically have like one.
Speaker BThis is my funnel.
Speaker AThis is what works.
Speaker BThis is what works.
Speaker BRight.
Speaker BAnd then you put it in and then we see it doesn't work or it works really Bad.
Speaker BBut the problem is you can't get help.
Speaker AYeah, but they're also educated.
Speaker AWhat that means is that when you're looking at a standard business, if you can produce 15% profit margin at the bottom line.
Speaker AYeah, it's a great business.
Speaker BYeah.
Speaker AAnd they can help you do that.
Speaker AIf you're making less than 20k, 30k months, I would say that if you don't have a profit margin of between 60 and 70%, you're doing it wrong.
Speaker AI mean this is 20, 25.
Speaker AEverything is free.
Speaker AYou have a platform, you have every way to make your voice heard.
Speaker ASo yeah, if you want to make 20 to 30k a month and you want to pay a lot ad spend having expenses that exceeds 12, 13, 14, 15k, I mean, you're not going to be able to afford a salary for a long time.
Speaker ANo, it doesn't make sense.
Speaker AAnd I just want to really emphasize this because in my previous business we did a huge mistake.
Speaker AWe had made about 10 million euros at that point and we invested heavily into a marketing team that was going to help us to break out Avatar and do a marketing strategy.
Speaker AAnd we didn't pay a hundred thousand euros.
Speaker ABut it wasn't far from.
Speaker AAnd the stuff that they came up with didn't work.
Speaker BNo.
Speaker AAnd it's like they are the best that you could get in the marketplace.
Speaker AThey had studied marketing, so they did all.
Speaker BThe fair thing is you can't even blame them because the reason why it didn't work is probably because everything else was missing.
Speaker BBecause you don't have your model working, you don't have your messaging working, you don't have the solid offer, you don't have the positioning, you don't have all of those things mapped up and have that.
Speaker BYou don't know how to convert.
Speaker BRule number one, don't market anything before you know how to convert.
Speaker BIt doesn't make sense to turn up the volumes until you know the efficiency and your conversions and different levels.
Speaker BSo what's the difference between business coach, a good one and.
Speaker BAnd a marketer?
Speaker BI know this for a fact because unfortunately we meet a lot of them.
Speaker BThere is a lot of business coaches who are not making money themselves.
Speaker BYou should not hire a business coach or not making money themselves.
Speaker AAnd there are some business coaches who are very aggressive on their guarantee and promise, have a hard time living up to guarantee and promise.
Speaker ABut they are heavily on the marketing and they get it to work for them.
Speaker ASo they can be making money, but.
Speaker BThey can't teach, they can't give it away to someone else.
Speaker BStep number one, what is the difference between a good business coach and a marketer?
Speaker BWell, a good marketer is good at the technical stuff.
Speaker BThey will be able to get the data, they'll be able to get the leads, get those things.
Speaker BBut the business coach is what you need if you want to have your model, your business working.
Speaker BBecause it's not just about marketing.
Speaker BMarketing is a very small thing in the business.
Speaker BGood business coach should understand your complete client journey from the first time you hit them with marketing, organic or paid, until you have very happy referrals from that client who's been leaving your program at the other end.
Speaker AAbsolutely.
Speaker AAnd if we compare like a good business coach with a good marketer, a good marketer is not going to be able to help you unless you're already making money and have proof of concept.
Speaker AAnd I want to stress how important it is.
Speaker AHe won't be able to figure that out for you because it isn't his job.
Speaker AIt isn't his job.
Speaker ASo it isn't what he's trained to do.
Speaker AHe is going to implement something that he know works for someone else.
Speaker ABut you need to bring the data and the knowledge.
Speaker AIt's, it's kind of like a add on to the engine.
Speaker AYou know, if you have a turbo, you can't just put a turbo in an empty shell of a car, it's not going to run.
Speaker ABut if you have a working engine that is really, really great and add a turbo to the engine, it's going to work great.
Speaker ASo the business coach I would like to compare with, it's the engine of the car.
Speaker AThen you can buy a shitty engine that is close to broken, or you can buy a highly efficient engine.
Speaker ABut it's the business coach.
Speaker AWhen we have a functional engine that works the way we want it to, we can put a turbo onto that engine and that is the marketer.
Speaker AAnd a good business coach should be able to help you navigate marketing, sales, delivery and how to simplify your business.
Speaker BWhich means that your business coach work together with you to make your marketer perform better.
Speaker AYeah, yeah, absolutely.
Speaker AAnd when you get to that 20k a month with a 60 to 70% profit margin, you can start looking into, okay, how can I add a turbo engine to this?
Speaker AHow can I just fill up, make sure that I get a little more people coming my way when I'm doing what I'm doing?
Speaker BYeah.
Speaker AAnd then you can afford to pay that marketer a couple of thousand, 2, 3, €4,000amonth to make that investment and start to add on to your current revenue.
Speaker ABut if you're making less than 20 for many people, if you're making less than 30, maybe even 40, what you need is to work out the entirety of your funnel what to be loud about and making sure that that you are really breaking down so you have a functional business.
Speaker AIf you are like, yeah, okay, that's me, what does that mean?
Speaker AIf you reference this podcast episode, we'll help you for free.
Speaker AJust reach out to us and we'll break it down for you in your business so that you can understand how does this apply for me.
Speaker AAnd we didn't agree upon that, but we are going to do that for free.
Speaker AI'll do it myself if you want to.
Speaker ABecause it's so important.
Speaker AThere's so many coaches that spending so.
Speaker BMuch money too early and too premature because the guy I spoke to, he has three months left in this run rate that could have been stopped many months ago.
Speaker BBecause when we are stuck in this cycle, the problem becomes that we troubleshooting the wrong places.
Speaker BWe think, okay, we just need to have more people on top of funnel or we just need to change something in the landing page and this so we can make control the CTRs.
Speaker BAnd we can do that definitely.
Speaker BBut that was not the main problem.
Speaker BThe main problem wasn't a funnel problem.
Speaker BThe main problem was a client journey experience problem.
Speaker BIt's the human side of it.
Speaker BIt's the relationship thing we need to add to our funnels to get them to work.
Speaker BThat is not what the marketer understand because the marketers is a technical person.
Speaker BThe coach is a human being, relationship person.
Speaker BA good coach should understand psychology.
Speaker BA good coach should understand linguistic languages, like how to get people to do stuff, not just in a technical way and not just what ChatGPT says.
Speaker BBut that is the huge difference to understand how do we get the human side into the technical side and get those wheels to work together.
Speaker BThen we can start getting the engine running smooth.
Speaker AYeah, yeah.
Speaker AAnd hire a great business coach.
Speaker AThat's step number one.
Speaker AHire a great business coach.
Speaker BYeah.
Speaker BAnd when you're ready to scale, you have a marketer to help.
Speaker BWhen everything else is solid and you have your business coach going through the things you do.
Speaker AWhen everything's working.
Speaker BYeah, when everything's working and you have that dialogue with your business coach to look into the the marketing side.
Speaker BSo let's make a real recap.
Speaker BCoaches help you build, marketers help you scale.
Speaker BYou need to know where you are so you can make investments wisely.
Speaker BYou need to understand your current bottleneck.
Speaker BDon't try to do it yourself if you are not completely hundred percent certain.
Speaker BBecause I know the bottleneck most people believe they have is I need more leads.
Speaker BAnd nine out of 10 times it's not the case.
Speaker BIt's actually something else.
Speaker AActually super interesting because in the beginning, before people get their the first five clients, they think they have a sales problem and then they realize, shit, I don't have a sales problem, I have a marketing problem.
Speaker AAnd then they spend time in their marketing and then they realize, okay, now I get leads.
Speaker AAnd then they're like, oh shit, I now I have a marketing problem.
Speaker AI need more leads.
Speaker ABut no, you need to work out how to move the people who are interested in to become paying clients.
Speaker ASo if you like this episode, and more importantly, like I said, promise is a promise.
Speaker AIf you want help, reach out to us on our Instagram or any of our socials and we'll help you 100% free of charge.
Speaker BHope you like this episode.
Speaker BSee you next week.