1 00:00:00,300 --> 00:00:02,970 Gift biz unwrapped episode 72. 2 00:00:03,120 --> 00:00:04,860 I figured I had nothing to lose. 3 00:00:05,630 --> 00:00:06,710 This is John Lee, 4 00:00:06,710 --> 00:00:08,870 Dumas of entrepreneur on fire, 5 00:00:08,870 --> 00:00:11,420 and you're listening to the gift of biz unwrapped. 6 00:00:11,420 --> 00:00:16,130 And now it's time to light it up. 7 00:00:16,130 --> 00:00:17,660 Welcome to gift biz, 8 00:00:17,780 --> 00:00:21,680 unwrapped your source for industry specific insights and advice to develop 9 00:00:21,680 --> 00:00:23,360 and grow your business. 10 00:00:23,360 --> 00:00:25,160 And now here's your host, 11 00:00:25,160 --> 00:00:30,650 Sue Monheit and welcome fifth unwrapped. 12 00:00:31,670 --> 00:00:34,550 Whether you own a brick and mortar shop sell online or 13 00:00:34,550 --> 00:00:35,960 are just getting started, 14 00:00:36,170 --> 00:00:39,890 you'll discover new insight to gain traction and to grow your 15 00:00:39,890 --> 00:00:43,940 business. And today I am so honored to have Marla Duran. 16 00:00:43,970 --> 00:00:44,600 Joining us. 17 00:00:44,870 --> 00:00:48,590 Marla is the owner of Marla Duran her own clothing line 18 00:00:48,590 --> 00:00:49,610 of the same name. 19 00:00:49,940 --> 00:00:52,730 She started making clothes when her son was an infant, 20 00:00:52,970 --> 00:00:54,620 and while she was living in LA, 21 00:00:54,620 --> 00:00:59,120 she sold pieces to local children's boutiques in 1981. 22 00:00:59,120 --> 00:01:03,140 She moved back East and started selling children's designs to boutiques 23 00:01:03,200 --> 00:01:04,580 throughout Philadelphia. 24 00:01:04,880 --> 00:01:08,300 Based on this success for line evolved into women's wear as 25 00:01:08,300 --> 00:01:13,340 well. She opened her own boutique and design studio in 2001. 26 00:01:13,490 --> 00:01:17,150 And today Marla is producing and selling her designs to women 27 00:01:17,180 --> 00:01:20,630 around the country through boutiques and frack shows. 28 00:01:20,840 --> 00:01:24,650 One of her most memorable experiences was as a contestant in 29 00:01:24,650 --> 00:01:27,200 Bravo TV's project runway. 30 00:01:27,290 --> 00:01:29,420 And I am sure we're going to get into that story 31 00:01:29,420 --> 00:01:30,410 a little bit later, 32 00:01:30,650 --> 00:01:32,360 but first welcome to the show. 33 00:01:32,360 --> 00:01:33,530 Marla, Thank you. 34 00:01:33,530 --> 00:01:34,400 Happy to be here, 35 00:01:34,580 --> 00:01:36,050 just to have to tell all of this nerves, 36 00:01:36,050 --> 00:01:39,110 that the way I met you was actually at a craft 37 00:01:39,110 --> 00:01:41,270 show right here in my hometown. 38 00:01:41,540 --> 00:01:43,700 The way I'd like to start out is by having our 39 00:01:43,700 --> 00:01:46,070 listeners get to know you Marla in a little bit of 40 00:01:46,070 --> 00:01:49,370 a different way in that that is by having you describe 41 00:01:49,400 --> 00:01:51,140 your motivational candle. 42 00:01:51,470 --> 00:01:55,220 So if you were to have our listeners envision a candle 43 00:01:55,220 --> 00:01:57,020 that portrayed you the most, 44 00:01:57,380 --> 00:01:59,720 what color would it be and what would be the quote 45 00:01:59,720 --> 00:02:00,440 on the candle? 46 00:02:00,830 --> 00:02:02,600 Well, for this candle, 47 00:02:02,900 --> 00:02:06,950 I see it being an off-white kind of pure. 48 00:02:07,280 --> 00:02:08,270 And for me, 49 00:02:08,270 --> 00:02:11,600 the scent is important and I really love the scent of 50 00:02:11,600 --> 00:02:13,070 tuberose or Jasmine. 51 00:02:13,670 --> 00:02:17,300 And my quote would be to believe in myself, 52 00:02:17,330 --> 00:02:23,570 which I feel is an ongoing challenge and message to myself 53 00:02:24,230 --> 00:02:27,290 because you get that little imposter theory that says, 54 00:02:27,350 --> 00:02:27,680 you know, 55 00:02:27,680 --> 00:02:29,900 why should you be the one doing this or that kind 56 00:02:29,900 --> 00:02:30,290 of thing? 57 00:02:31,010 --> 00:02:35,510 Or maybe I have an idea and I don't always realize 58 00:02:35,510 --> 00:02:36,980 the value behind it. 59 00:02:37,100 --> 00:02:41,720 I think I tend to think small and I aspire to 60 00:02:41,720 --> 00:02:43,340 think bigger. 61 00:02:43,780 --> 00:02:44,990 So you've got the idea, 62 00:02:44,990 --> 00:02:47,570 but then something starts to hold you back until you decide, 63 00:02:47,570 --> 00:02:49,670 Nope, I'm going to believe in myself and go forward. 64 00:02:49,880 --> 00:02:51,380 Exactly. And does it work? 65 00:02:51,890 --> 00:02:58,040 Yes. It's an ongoing message to myself that probably, 66 00:02:58,430 --> 00:02:58,670 you know, 67 00:02:58,670 --> 00:03:00,460 I just to keep reminding myself, 68 00:03:00,790 --> 00:03:02,500 Even when we see successes, 69 00:03:02,500 --> 00:03:03,580 you clearly have, 70 00:03:03,880 --> 00:03:07,000 there is always that little thing that's saying every point along 71 00:03:07,000 --> 00:03:07,390 the way, 72 00:03:07,390 --> 00:03:08,560 right. That saying, 73 00:03:08,740 --> 00:03:09,130 should I, 74 00:03:09,130 --> 00:03:11,410 should I all those little kind of hesitancies, 75 00:03:11,620 --> 00:03:13,540 I liked that you point out that it doesn't really ever 76 00:03:13,540 --> 00:03:14,080 go away. 77 00:03:14,430 --> 00:03:15,240 Yeah, exactly. 78 00:03:15,510 --> 00:03:17,610 Yeah. I have to make a lot of decisions on my 79 00:03:17,610 --> 00:03:20,250 own because I'm a sole proprietor. 80 00:03:20,670 --> 00:03:24,240 There've been times when I've had mentors in my life or 81 00:03:24,240 --> 00:03:28,380 just, I talked to people whose opinions I value and I 82 00:03:28,380 --> 00:03:32,310 think that's really helpful also for me to overcome some obstacles. 83 00:03:32,940 --> 00:03:35,790 Some supporters are people that you'll just run things by that'll 84 00:03:35,790 --> 00:03:36,990 help. Yeah. 85 00:03:37,170 --> 00:03:38,190 Very important point. 86 00:03:38,730 --> 00:03:38,970 All right. 87 00:03:38,970 --> 00:03:41,520 Well, let's jump back away into the beginning. 88 00:03:41,520 --> 00:03:43,230 When your son was an infant, 89 00:03:43,530 --> 00:03:45,870 what was this love of making clothes? 90 00:03:45,870 --> 00:03:47,010 How did that all come about? 91 00:03:47,460 --> 00:03:49,170 I like to work with my hands. 92 00:03:49,500 --> 00:03:54,570 My first creative endeavor when I was in college was ceramics 93 00:03:54,660 --> 00:03:58,140 and I fell in love with making pottery and I had 94 00:03:58,140 --> 00:04:03,570 moved to California and I was pregnant and started making some 95 00:04:03,600 --> 00:04:05,970 clothing for myself to wear while I was pregnant. 96 00:04:06,360 --> 00:04:09,150 And then I started making some baby clothes and I found 97 00:04:09,150 --> 00:04:13,140 it easier to stop and start sewing rather than stop and 98 00:04:13,140 --> 00:04:15,540 start working with clients ceramics. 99 00:04:15,990 --> 00:04:18,720 And I think it was just a medium for me to 100 00:04:18,720 --> 00:04:23,400 work with to keep myself busy and be creative and express 101 00:04:23,400 --> 00:04:25,140 myself. And it clicked for me. 102 00:04:25,380 --> 00:04:27,570 And was it just a feeling there was just that passion, 103 00:04:27,570 --> 00:04:27,990 you really, 104 00:04:27,990 --> 00:04:31,350 really enjoyed putting pieces of fabric together and making something? 105 00:04:31,710 --> 00:04:34,950 Yeah, I think I found some cute fabric at the store 106 00:04:34,950 --> 00:04:38,400 and I made some little simple garments and I thought that 107 00:04:38,400 --> 00:04:40,590 they were adorable I guess. 108 00:04:40,890 --> 00:04:44,280 And I took them to a local boutique and they responded 109 00:04:44,280 --> 00:04:45,300 to what I was doing. 110 00:04:45,300 --> 00:04:48,060 And so I really think that that was very helpful. 111 00:04:48,060 --> 00:04:49,320 Had they not responded? 112 00:04:49,650 --> 00:04:51,480 I don't know what might've been, 113 00:04:51,750 --> 00:04:53,280 but they responded positively. 114 00:04:53,280 --> 00:04:53,850 I should say. 115 00:04:54,240 --> 00:04:56,640 I liked the fact that you were already a creator, 116 00:04:56,640 --> 00:04:58,050 clearly a creator by nature. 117 00:04:58,080 --> 00:04:58,260 You know, 118 00:04:58,260 --> 00:04:59,670 if you're doing ceramics in college, 119 00:04:59,760 --> 00:05:02,760 but then maybe that wasn't exactly what you wanted to do. 120 00:05:02,760 --> 00:05:05,940 Longterm. A lot of our listeners are creators. 121 00:05:05,940 --> 00:05:08,160 So I would let all of you, 122 00:05:08,160 --> 00:05:08,400 you know, 123 00:05:08,400 --> 00:05:09,780 consider and look in yourself, 124 00:05:09,780 --> 00:05:09,990 you know, 125 00:05:09,990 --> 00:05:13,350 is this the product that you want to be doing? 126 00:05:13,350 --> 00:05:15,210 Long-term because you love it so much. 127 00:05:15,240 --> 00:05:16,980 Or maybe it's something that you want to branch out. 128 00:05:16,980 --> 00:05:19,920 Like Marla did just to see if there are different areas 129 00:05:19,920 --> 00:05:24,300 of creativity that would either enhance what you're already doing or 130 00:05:24,480 --> 00:05:27,780 would be something you'd want to go into business with in 131 00:05:27,780 --> 00:05:30,480 case you're someone who's listening because you're looking at starting a 132 00:05:30,480 --> 00:05:33,960 business. So you consciously decided that you were going to walk 133 00:05:33,960 --> 00:05:36,240 in and see what boutiques thought about when you were in 134 00:05:36,240 --> 00:05:36,990 LA, you know, 135 00:05:37,000 --> 00:05:38,700 thought about your designs and all of that. 136 00:05:39,450 --> 00:05:40,560 Were you nervous? 137 00:05:40,680 --> 00:05:43,320 Walk us through actually what you did there? 138 00:05:43,620 --> 00:05:46,380 Well, I want to say back to the ceramics, 139 00:05:46,860 --> 00:05:50,280 I was making ceramics and living in Washington, 140 00:05:50,280 --> 00:05:52,620 DC, and I was under an apprentice to a Potter, 141 00:05:52,620 --> 00:05:56,280 but I was street vending my pottery at that time in 142 00:05:56,280 --> 00:05:59,870 Georgetown. And it was a lot of fun on the weekend. 143 00:05:59,870 --> 00:06:02,480 I would meet celebrities that came to town and it was 144 00:06:02,510 --> 00:06:05,360 just a little way to make some extra money. 145 00:06:05,690 --> 00:06:10,040 So I guess I had a entrepreneurial spirit way back when, 146 00:06:10,040 --> 00:06:11,120 right from the beginning. 147 00:06:11,120 --> 00:06:15,170 Yeah. And then when I started making clothing, 148 00:06:15,230 --> 00:06:18,050 I had no idea it would evolve into a business, 149 00:06:18,050 --> 00:06:20,330 but with the baby clothes, 150 00:06:20,870 --> 00:06:23,630 I guess I don't really remember being nervous. 151 00:06:23,900 --> 00:06:24,890 I'm sure I was, 152 00:06:25,190 --> 00:06:28,040 but I think I was kind of naive and it was 153 00:06:28,040 --> 00:06:28,820 a different time, 154 00:06:28,820 --> 00:06:30,350 maybe kind of a, 155 00:06:30,410 --> 00:06:31,610 well, my mind, 156 00:06:31,610 --> 00:06:34,310 a simple time where I could just go into a boutique 157 00:06:34,310 --> 00:06:37,850 and strike up a conversation and make an appointment to show 158 00:06:37,850 --> 00:06:38,570 my clothes. 159 00:06:39,970 --> 00:06:40,660 But I'll tell you, 160 00:06:40,660 --> 00:06:40,870 you know, 161 00:06:40,870 --> 00:06:42,880 it's interesting that you talk about it in that way, 162 00:06:42,880 --> 00:06:45,970 because you would think that a lot of time has evolved. 163 00:06:45,970 --> 00:06:49,960 And it certainly has because a lot of the big name 164 00:06:49,960 --> 00:06:51,940 stores have come up chain stores, 165 00:06:51,940 --> 00:06:52,540 if you will, 166 00:06:52,540 --> 00:06:54,820 where no matter what town you go into, 167 00:06:54,970 --> 00:06:57,100 you walk into a store that's in your town and then 168 00:06:57,100 --> 00:06:57,970 you go across country, 169 00:06:57,970 --> 00:06:59,560 walk into the same name store, 170 00:06:59,560 --> 00:07:00,070 the setups, 171 00:07:00,070 --> 00:07:00,490 the same, 172 00:07:00,490 --> 00:07:01,360 the looks the same. 173 00:07:01,360 --> 00:07:02,560 The product is the same. 174 00:07:02,770 --> 00:07:05,170 There's a trend now going on in Marla. 175 00:07:05,170 --> 00:07:06,070 I'm sure you know about it, 176 00:07:06,070 --> 00:07:06,970 but I just want to bring it up. 177 00:07:06,970 --> 00:07:11,530 So everyone's aware handmade is becoming the big thing. 178 00:07:11,530 --> 00:07:15,490 Now, I think we're all over this mass production. 179 00:07:15,730 --> 00:07:18,040 I'm going to have an outfit that looks just like my 180 00:07:18,040 --> 00:07:21,820 girlfriends. And a lot of people now are going back to 181 00:07:21,970 --> 00:07:23,590 what Marla has produced now, 182 00:07:23,590 --> 00:07:25,750 all along unique designers, 183 00:07:25,750 --> 00:07:31,750 unique trends and clothing and design and fabrics because it's become 184 00:07:31,750 --> 00:07:34,540 popular. And also people are really worried right now about the 185 00:07:34,540 --> 00:07:35,860 carbon footprint too. 186 00:07:35,920 --> 00:07:37,180 You want made in America, 187 00:07:37,180 --> 00:07:38,530 you want something unique. 188 00:07:38,530 --> 00:07:41,050 So where you say it was the times it's kind of 189 00:07:41,050 --> 00:07:43,150 interesting. Cause I think a lot of those times are now 190 00:07:43,180 --> 00:07:43,870 coming. Yeah. 191 00:07:44,560 --> 00:07:49,270 I also noticed that after my experience on project runway, 192 00:07:49,390 --> 00:07:53,320 I think that helped create interest in handmade. 193 00:07:53,800 --> 00:07:56,650 A lot of young people started taking an interest in making 194 00:07:56,650 --> 00:07:57,580 their own clothing. 195 00:07:57,580 --> 00:07:59,410 And since you've Brought that up, 196 00:07:59,410 --> 00:08:00,610 let's talk about that. 197 00:08:00,610 --> 00:08:01,300 When was That? 198 00:08:01,900 --> 00:08:02,740 It aired? 199 00:08:02,740 --> 00:08:04,900 I think we shot it in 2005. 200 00:08:04,900 --> 00:08:06,130 It was season two. 201 00:08:06,490 --> 00:08:09,880 Most of us had not watched the show season one. 202 00:08:10,180 --> 00:08:13,240 And I think that we didn't really know what we were 203 00:08:13,240 --> 00:08:14,020 getting into. 204 00:08:14,350 --> 00:08:18,040 So it shot in 2005 and eroding 2006. 205 00:08:18,160 --> 00:08:22,210 So you had already at that point opened your boutique and 206 00:08:22,210 --> 00:08:23,770 I want to go back and we'll talk about that in 207 00:08:23,770 --> 00:08:24,340 a little bit. 208 00:08:24,340 --> 00:08:26,320 We're going to just jump back and forth a little bit, 209 00:08:26,320 --> 00:08:28,120 but we might as well go with this since we're talking 210 00:08:28,120 --> 00:08:28,420 about it. 211 00:08:28,420 --> 00:08:28,600 All right. 212 00:08:29,020 --> 00:08:30,010 At that time, 213 00:08:30,490 --> 00:08:32,110 I would say that I, 214 00:08:32,140 --> 00:08:33,280 in the eighties, 215 00:08:33,400 --> 00:08:37,960 I started making women's clothing and I had various opportunities come 216 00:08:37,960 --> 00:08:38,710 my way. 217 00:08:39,100 --> 00:08:43,540 And in the nineties I launched my women's wear line and 218 00:08:43,540 --> 00:08:45,910 I had a rep in New York and I was doing 219 00:08:45,910 --> 00:08:47,050 trade shows around the country. 220 00:08:47,050 --> 00:08:50,410 So there were boutiques carrying my work 2001. 221 00:08:50,410 --> 00:08:51,760 I opened my own boutique. 222 00:08:52,630 --> 00:08:55,830 And so how did it come to pass that you approached 223 00:08:55,830 --> 00:08:57,330 or did you approach them? 224 00:08:57,650 --> 00:08:59,900 I didn't really know much about the show. 225 00:09:00,980 --> 00:09:05,510 I had a family member encouraged me to get on a 226 00:09:05,510 --> 00:09:06,170 mailing list. 227 00:09:06,170 --> 00:09:08,510 So I would know when the auditions were. 228 00:09:08,810 --> 00:09:14,030 And so I went to New York city with my samples 229 00:09:14,090 --> 00:09:16,190 in April of 2005. 230 00:09:16,700 --> 00:09:18,470 I figured I had nothing to lose. 231 00:09:18,980 --> 00:09:21,590 I stood in line with a lot of people for our 232 00:09:21,590 --> 00:09:24,620 interviews and that's how the process began. 233 00:09:25,130 --> 00:09:27,170 And so with interview after interview, 234 00:09:27,170 --> 00:09:30,740 they'd bring you in you'd show what you had and then, 235 00:09:31,610 --> 00:09:33,170 and then it would pass through and, 236 00:09:33,230 --> 00:09:33,770 or not. 237 00:09:33,890 --> 00:09:35,270 Right. Did you find out right there? 238 00:09:35,670 --> 00:09:37,100 No standing in line, 239 00:09:37,100 --> 00:09:42,380 they were doing these pre-interviews and then they whittled it down 240 00:09:42,380 --> 00:09:43,790 a little bit in that way. 241 00:09:43,820 --> 00:09:48,470 And then I did get a face-to-face interview with Tim Gunn 242 00:09:48,470 --> 00:09:51,440 and some other people from the show and I showed my 243 00:09:51,440 --> 00:09:54,530 line and they told me I was selected to go on 244 00:09:54,530 --> 00:09:56,720 to the next round of eliminations. 245 00:09:56,990 --> 00:09:58,760 So that was very exciting for me. 246 00:10:00,020 --> 00:10:02,240 So what happened after that continue with the story. 247 00:10:02,240 --> 00:10:02,620 This is, 248 00:10:02,830 --> 00:10:03,570 this is exciting. 249 00:10:03,830 --> 00:10:04,760 Now hearing about it. 250 00:10:06,650 --> 00:10:09,710 They told me that I had to have a three minute 251 00:10:09,740 --> 00:10:13,430 video of myself and I had to have it in Los 252 00:10:13,430 --> 00:10:15,830 Angeles in about 48 hours. 253 00:10:15,830 --> 00:10:17,900 So that meant that I had to shoot it the next 254 00:10:17,900 --> 00:10:22,610 day. So I contacted a friend who had a video equipment 255 00:10:22,910 --> 00:10:27,890 and we did a little story about myself in my studio 256 00:10:28,190 --> 00:10:29,270 and in my house, 257 00:10:29,270 --> 00:10:31,100 I talked a little bit about what I did, 258 00:10:31,340 --> 00:10:32,660 what I was doing at the time. 259 00:10:33,020 --> 00:10:36,740 And then I sent my video off to Los Angeles. 260 00:10:37,070 --> 00:10:39,980 And over the course of the next few weeks, 261 00:10:40,070 --> 00:10:43,730 I got calls from the producers and whoever. 262 00:10:44,060 --> 00:10:46,400 And I was asked a lot of questions and had to 263 00:10:46,400 --> 00:10:48,290 go through series of interviews. 264 00:10:48,740 --> 00:10:51,380 I had to kind of dig up some information for them. 265 00:10:51,710 --> 00:10:55,850 Then about a week before the show began, 266 00:10:56,210 --> 00:10:58,280 I was contacted and told that I was going to be 267 00:10:58,280 --> 00:10:59,060 on the season. 268 00:10:59,060 --> 00:11:01,850 So it was very exciting and very fast. 269 00:11:02,180 --> 00:11:03,980 Wow. That is exciting. 270 00:11:04,220 --> 00:11:06,410 And I want to stop the story for just a second 271 00:11:06,410 --> 00:11:07,130 right here, 272 00:11:07,160 --> 00:11:08,510 because I love the word. 273 00:11:08,510 --> 00:11:09,830 You said a little bit earlier, 274 00:11:10,010 --> 00:11:10,460 which was, 275 00:11:10,460 --> 00:11:12,050 you felt like you had nothing to lose. 276 00:11:12,080 --> 00:11:14,060 You really put yourself out there. 277 00:11:14,270 --> 00:11:15,320 A lot of people would say, 278 00:11:15,320 --> 00:11:15,770 well, yeah, 279 00:11:15,770 --> 00:11:17,270 I have a lot to lose because I'm going to feel 280 00:11:17,270 --> 00:11:20,000 terrible about myself if I don't get selected, 281 00:11:20,210 --> 00:11:23,630 but just took the chance and said, 282 00:11:23,690 --> 00:11:24,620 you have nothing to lose. 283 00:11:24,620 --> 00:11:26,240 No one needed to know you were doing that. 284 00:11:26,240 --> 00:11:28,190 But yourself in a small group of friends, 285 00:11:28,190 --> 00:11:31,970 if you elected not to broadcast to family and everybody that 286 00:11:31,970 --> 00:11:32,690 you were doing it, 287 00:11:32,900 --> 00:11:36,020 but had you not done that you don't know where you 288 00:11:36,020 --> 00:11:36,800 would be today, 289 00:11:36,830 --> 00:11:39,380 because you said that it's really helped you with your business. 290 00:11:39,830 --> 00:11:42,830 Yeah. A couple of things on that whole decision to do 291 00:11:42,830 --> 00:11:43,490 the show. 292 00:11:43,850 --> 00:11:44,570 First of all, 293 00:11:44,570 --> 00:11:47,330 I hadn't watched it before I auditioned. 294 00:11:47,750 --> 00:11:50,330 So I think that was helpful because I think had I 295 00:11:50,330 --> 00:11:50,930 watched it, 296 00:11:50,960 --> 00:11:52,760 I might've been intimidated. 297 00:11:53,080 --> 00:11:55,390 And so this way I really didn't know what I was 298 00:11:55,390 --> 00:11:56,080 getting into. 299 00:11:56,380 --> 00:11:58,360 And the other point I want to make is that when 300 00:11:58,360 --> 00:12:00,010 I was standing in line nearer, 301 00:12:00,010 --> 00:12:01,950 a lot of people in line with me on, 302 00:12:01,970 --> 00:12:02,830 I'll say hundreds, 303 00:12:02,830 --> 00:12:03,700 I don't really know. 304 00:12:04,000 --> 00:12:06,070 And I remember saying to myself, 305 00:12:06,340 --> 00:12:07,390 I know who I am. 306 00:12:07,780 --> 00:12:09,040 I know what I do. 307 00:12:09,400 --> 00:12:11,230 I know what I've done. 308 00:12:11,620 --> 00:12:15,970 And it's not going to really hinge on this experience. 309 00:12:15,970 --> 00:12:16,690 Nothing's going to, 310 00:12:16,840 --> 00:12:17,950 it's not going to change. 311 00:12:17,980 --> 00:12:20,800 It's not going to take anything away from who I am. 312 00:12:21,180 --> 00:12:23,610 So it's a good message for everybody, 313 00:12:23,970 --> 00:12:24,210 you know, 314 00:12:24,210 --> 00:12:26,220 no matter where you are and what you're doing, 315 00:12:26,550 --> 00:12:27,990 it doesn't take away just, 316 00:12:27,990 --> 00:12:28,260 you know, 317 00:12:28,260 --> 00:12:33,300 one event either accepted or passed over it. 318 00:12:33,300 --> 00:12:35,670 Doesn't define you and your business. 319 00:12:36,030 --> 00:12:39,180 It's so great Marla that you were saying that already to 320 00:12:39,180 --> 00:12:40,200 yourself, you know, 321 00:12:40,200 --> 00:12:41,880 before you really knew one way or another. 322 00:12:41,880 --> 00:12:43,380 So often we'll say that afterwards. 323 00:12:43,410 --> 00:12:44,040 Right. You know, 324 00:12:44,040 --> 00:12:45,030 like you want to feel better, 325 00:12:45,030 --> 00:12:47,310 so, or someone will say it to you, 326 00:12:47,610 --> 00:12:50,340 but that gave you the confidence just to do the very 327 00:12:50,340 --> 00:12:51,300 best that you could, 328 00:12:51,300 --> 00:12:54,900 your product was your product and it stands and speaks for 329 00:12:54,900 --> 00:12:55,980 itself. For sure. 330 00:12:56,370 --> 00:12:58,350 And you're also a great representation. 331 00:12:58,350 --> 00:13:00,420 We can all hear just by the way you speak, 332 00:13:00,900 --> 00:13:03,960 where you helping support people supporting each other in line. 333 00:13:04,320 --> 00:13:06,150 Were you guys talking with each other or was everyone in 334 00:13:06,150 --> 00:13:06,930 that kind of silent? 335 00:13:07,380 --> 00:13:08,820 Well, it was really interesting. 336 00:13:08,850 --> 00:13:09,720 I think that, 337 00:13:09,930 --> 00:13:10,200 you know, 338 00:13:10,200 --> 00:13:13,260 we were all talking and then people from the show were 339 00:13:13,290 --> 00:13:14,880 interviewing us in line. 340 00:13:15,180 --> 00:13:17,790 We have to fill out forms and they started asking us 341 00:13:17,790 --> 00:13:19,350 questions and taking pictures. 342 00:13:19,350 --> 00:13:19,620 I mean, 343 00:13:19,620 --> 00:13:21,660 the whole thing starts right off the bat, 344 00:13:22,050 --> 00:13:25,110 but I remember filling out some forms and one of the 345 00:13:25,110 --> 00:13:26,130 questions were like, 346 00:13:26,220 --> 00:13:27,630 what designers do you like, 347 00:13:27,660 --> 00:13:29,190 what designers don't like. 348 00:13:29,490 --> 00:13:33,420 And as I remember putting Michael Kors down as a designer, 349 00:13:33,420 --> 00:13:36,750 that wasn't one of my favorites not to take anything away 350 00:13:36,750 --> 00:13:37,170 from him. 351 00:13:37,170 --> 00:13:38,160 I think he's really good. 352 00:13:38,160 --> 00:13:38,640 But you know, 353 00:13:38,640 --> 00:13:41,610 I, I wasn't as drawn to his work as I am 354 00:13:41,790 --> 00:13:42,810 some of the other designers. 355 00:13:43,080 --> 00:13:45,000 And I didn't realize that he was a judge on the 356 00:13:45,000 --> 00:13:48,150 show. I'm sure they love that because they, 357 00:13:48,330 --> 00:13:51,540 I think they like anything that's kind of not safe. 358 00:13:52,380 --> 00:13:53,310 Yeah. Well, 359 00:13:53,310 --> 00:13:54,300 and creativity. 360 00:13:54,300 --> 00:13:54,690 I mean, 361 00:13:54,750 --> 00:13:57,150 that is a little bit scary as an artist because you're 362 00:13:57,150 --> 00:14:00,990 putting your personal work on display for critique, 363 00:14:01,290 --> 00:14:03,660 but creativity and write is very subjective. 364 00:14:03,660 --> 00:14:04,710 Some people are going to love it. 365 00:14:04,710 --> 00:14:07,200 And some people won't like it as much. 366 00:14:07,200 --> 00:14:07,410 I mean, 367 00:14:07,410 --> 00:14:08,670 that's just the way it is. 368 00:14:08,670 --> 00:14:11,100 That's the name of the game with creativity. 369 00:14:11,760 --> 00:14:16,560 Yeah. And I think also I tend to most admire some 370 00:14:16,560 --> 00:14:19,320 of the designers that are a little bit more beat. 371 00:14:19,620 --> 00:14:19,890 I mean, 372 00:14:19,890 --> 00:14:22,620 I like lots of designers for lots of different reasons, 373 00:14:22,620 --> 00:14:25,770 but probably some of my favorites are a little bit quirky. 374 00:14:27,630 --> 00:14:28,560 Gotcha. All right. 375 00:14:28,560 --> 00:14:31,350 I want to go back a little bit now and talk 376 00:14:31,350 --> 00:14:34,920 about when you made the decision to open a boutique and 377 00:14:34,920 --> 00:14:35,880 a design studio. 378 00:14:36,420 --> 00:14:40,260 I've had a design studio for most of my career out 379 00:14:40,260 --> 00:14:40,950 of the home. 380 00:14:41,280 --> 00:14:43,110 I always had really great spaces. 381 00:14:43,110 --> 00:14:44,580 I've just kind of lucked out, 382 00:14:44,970 --> 00:14:48,660 but this particular space I had looked at because there was 383 00:14:48,660 --> 00:14:51,860 an area in a town next to mine that starting to 384 00:14:51,860 --> 00:14:52,940 kind of blossom, 385 00:14:52,940 --> 00:14:54,050 then, you know, 386 00:14:54,080 --> 00:14:57,410 had some interesting little businesses opening up. 387 00:14:57,740 --> 00:15:00,920 And this one particular space caught my eye, 388 00:15:00,950 --> 00:15:04,550 but it was spoken for a national company, 389 00:15:04,880 --> 00:15:07,010 a woman who had a company called bluefish, 390 00:15:07,040 --> 00:15:09,470 which was opening a store in my area. 391 00:15:09,470 --> 00:15:12,140 And so she claimed the space and I met with the 392 00:15:12,140 --> 00:15:13,520 landlord and he said, 393 00:15:13,520 --> 00:15:14,150 he was sorry, 394 00:15:14,150 --> 00:15:15,470 but he couldn't rent it to me. 395 00:15:15,890 --> 00:15:16,160 I don't know. 396 00:15:16,160 --> 00:15:17,480 Sometime after they opened, 397 00:15:17,480 --> 00:15:20,720 they were having some kind of difficulties and she ended up 398 00:15:20,720 --> 00:15:22,130 having to close her business. 399 00:15:22,520 --> 00:15:25,280 And I walked in there one day on a whim. 400 00:15:25,550 --> 00:15:27,560 And the women working in the store said, 401 00:15:27,560 --> 00:15:28,190 well, you know, 402 00:15:28,190 --> 00:15:31,460 we're closing the store in about two or three days. 403 00:15:31,460 --> 00:15:34,310 And so I immediately went to the landlord and said, 404 00:15:34,340 --> 00:15:35,480 I want this space. 405 00:15:35,900 --> 00:15:36,890 And I feel, 406 00:15:36,890 --> 00:15:38,300 again, that I got really lucky. 407 00:15:38,710 --> 00:15:42,160 Here's something that I think our listeners would be curious about 408 00:15:42,520 --> 00:15:45,580 clearly starting to work out of your home, 409 00:15:45,580 --> 00:15:47,650 where you don't have all the overhead and all of that. 410 00:15:47,650 --> 00:15:50,620 And then making that first initial jump to have a space 411 00:15:50,650 --> 00:15:53,200 outside adds a lot to your costs. 412 00:15:53,770 --> 00:15:55,240 I'm really cautious too. 413 00:15:55,240 --> 00:15:58,630 I just want to say that I am extremely cautious in 414 00:15:58,630 --> 00:16:01,810 the decisions I make financially with my business, 415 00:16:02,500 --> 00:16:04,900 Where you feeling that your business had grown to a certain 416 00:16:04,900 --> 00:16:09,430 level, or were you feeling that your business would jump up 417 00:16:09,520 --> 00:16:11,230 because you were more visible? 418 00:16:11,350 --> 00:16:12,490 What was your thinking of saying, 419 00:16:12,490 --> 00:16:13,870 okay, this is a good idea. 420 00:16:13,870 --> 00:16:16,810 And I'm really asking you more in line for direction for 421 00:16:16,810 --> 00:16:18,640 people who might be considering something like that. 422 00:16:18,640 --> 00:16:19,210 Right now, 423 00:16:20,200 --> 00:16:23,980 I had a design studio that was pretty inexpensive in a 424 00:16:23,980 --> 00:16:25,030 space I liked, 425 00:16:25,330 --> 00:16:27,550 but I wasn't crazy about the neighborhood. 426 00:16:27,850 --> 00:16:30,610 And I think that I was feeling like it was time 427 00:16:30,610 --> 00:16:31,570 for change. 428 00:16:31,840 --> 00:16:35,470 And when I saw this neighborhood blossoming in my area, 429 00:16:35,800 --> 00:16:38,830 I think I was attracted to being part of a neighborhood. 430 00:16:39,190 --> 00:16:42,160 And I was very cautious and I did the numbers and 431 00:16:42,160 --> 00:16:45,580 I talked to one of my mentors and I realized that 432 00:16:45,790 --> 00:16:49,900 I could take on this responsibility that it was not going 433 00:16:49,900 --> 00:16:51,550 to, I mean, 434 00:16:51,580 --> 00:16:56,380 barring any terrible unforeseen circumstances that it would be something I 435 00:16:56,380 --> 00:16:57,100 could manage. 436 00:16:57,250 --> 00:16:59,680 Well, and it sounds like because you were recognizing that it 437 00:16:59,680 --> 00:17:01,150 was an up and coming neighborhood. 438 00:17:01,150 --> 00:17:03,580 And a lot of people are curious about something new. 439 00:17:03,910 --> 00:17:06,100 So if by development, 440 00:17:06,100 --> 00:17:09,190 in terms of residents and then also a new partial area 441 00:17:09,190 --> 00:17:10,360 with new shops coming up, 442 00:17:10,630 --> 00:17:12,370 my guess is that there was a lot of traffic. 443 00:17:12,370 --> 00:17:13,600 A lot of people wanted to check it out. 444 00:17:14,050 --> 00:17:17,830 Exactly. And I had my wholesale business and I was doing 445 00:17:17,830 --> 00:17:18,940 a few craft shows, 446 00:17:18,940 --> 00:17:19,930 not that many. 447 00:17:20,230 --> 00:17:21,880 And I had a lot of merchandise. 448 00:17:21,880 --> 00:17:23,170 And so when I opened the store, 449 00:17:23,170 --> 00:17:26,800 I had a lot of stock and I had a sale 450 00:17:26,800 --> 00:17:29,980 rack that people love a sale rack. 451 00:17:29,980 --> 00:17:31,480 So that was a great thing. 452 00:17:31,780 --> 00:17:35,020 And then I started shopping for the store and buying things 453 00:17:35,020 --> 00:17:36,670 that I thought were interesting. 454 00:17:36,850 --> 00:17:38,290 I had a great experience. 455 00:17:38,590 --> 00:17:41,890 I will say that in September was nine 11. 456 00:17:41,890 --> 00:17:45,280 And so retail businesses took a bit of a hit, 457 00:17:45,310 --> 00:17:47,590 but I always managed in that space. 458 00:17:47,590 --> 00:17:48,460 I'm still there today. 459 00:17:48,460 --> 00:17:49,620 15 later. 460 00:17:49,920 --> 00:17:53,160 That Is a great endorsement for sure. 461 00:17:53,490 --> 00:17:54,570 Are there any other tips, 462 00:17:54,570 --> 00:17:58,230 if someone is looking to turn now to go into a 463 00:17:58,230 --> 00:17:59,550 brick and mortar retail shop, 464 00:17:59,580 --> 00:18:01,260 not just a design studio, 465 00:18:01,500 --> 00:18:02,940 is there any tips, 466 00:18:03,060 --> 00:18:03,900 any suggestions, 467 00:18:03,900 --> 00:18:04,860 any advice for them? 468 00:18:05,480 --> 00:18:07,490 Well, I want to also add that. 469 00:18:07,730 --> 00:18:10,970 Yeah, the it's also my design studio and I don't depend 470 00:18:10,970 --> 00:18:13,280 on the retail to make a living. 471 00:18:13,280 --> 00:18:16,610 I think that's a whole nother thing onto itself and you 472 00:18:16,610 --> 00:18:19,100 really have to just be devoted to retail if you want 473 00:18:19,100 --> 00:18:20,720 to survive in a retail climate. 474 00:18:21,380 --> 00:18:24,440 So now you are also at craft shows. 475 00:18:24,830 --> 00:18:27,770 Talk us through a little bit about how do you decide 476 00:18:27,770 --> 00:18:29,390 what shows you're going to do. 477 00:18:29,720 --> 00:18:31,970 Give us a little bit of that in terms of how 478 00:18:31,970 --> 00:18:33,380 you work a show as well. 479 00:18:33,980 --> 00:18:39,680 I started by doing a couple shows in New York city 480 00:18:39,680 --> 00:18:42,830 where I developed a very loyal clientele. 481 00:18:43,220 --> 00:18:43,700 And for me, 482 00:18:43,700 --> 00:18:47,030 the craft shows were just kind of a bit of extra. 483 00:18:47,030 --> 00:18:50,090 My wholesale business was what I was focused on. 484 00:18:50,420 --> 00:18:53,030 Wholesale started to get a little trickier. 485 00:18:53,270 --> 00:18:56,270 Some of the stores were closing and I'd like doing the 486 00:18:56,270 --> 00:18:58,850 craft shows because I really liked being in touch with my 487 00:18:58,850 --> 00:19:02,990 customers rather than just putting my clothes in boxes and shipping 488 00:19:02,990 --> 00:19:03,560 them off. 489 00:19:03,890 --> 00:19:07,280 I find that I get a lot of immediate feedback from 490 00:19:07,280 --> 00:19:09,140 the women I sell to with craft shows. 491 00:19:09,440 --> 00:19:13,460 So I would say that it's been word of mouth from 492 00:19:13,460 --> 00:19:18,650 other artists who make recommendations and also customers who make recommendations 493 00:19:18,650 --> 00:19:20,960 on what shows they like to go to. 494 00:19:20,960 --> 00:19:24,380 And that's helped me decide where I want to apply. 495 00:19:24,740 --> 00:19:28,670 And it was really just a process of growing into these 496 00:19:28,670 --> 00:19:33,560 craft shows and discovering which ones were the ones that brought 497 00:19:33,560 --> 00:19:37,730 in the kind of women I typically sell to. 498 00:19:37,790 --> 00:19:43,280 And then there are shows that have prestige and shows that 499 00:19:43,280 --> 00:19:45,140 I aspired to be in, 500 00:19:45,140 --> 00:19:48,020 that I eventually became part of. 501 00:19:48,020 --> 00:19:51,410 And so it's been a process, 502 00:19:51,500 --> 00:19:54,860 but now I'm pretty entrenched in the craft show world. 503 00:19:54,890 --> 00:19:55,820 It's a lot of fun. 504 00:19:56,270 --> 00:19:57,770 Everyone helps each other out. 505 00:19:58,130 --> 00:19:59,270 They're intelligent, 506 00:19:59,660 --> 00:20:03,980 they're savvy and it's also very social. 507 00:20:04,250 --> 00:20:05,090 That's been working. 508 00:20:05,450 --> 00:20:06,140 That's Fabulous. 509 00:20:06,140 --> 00:20:07,400 How many shows do you do a year? 510 00:20:07,610 --> 00:20:11,420 The crashes I do about 15 to 20 shows a year. 511 00:20:11,480 --> 00:20:12,710 Wow. That's a lot. 512 00:20:12,830 --> 00:20:13,460 It's a lot. 513 00:20:13,640 --> 00:20:15,440 Is it concentrated into the summer? 514 00:20:15,920 --> 00:20:17,030 No, it's all year round. 515 00:20:17,030 --> 00:20:21,230 Actually. One of my favorite shows is in Chicago in December. 516 00:20:21,500 --> 00:20:22,490 The one of a Concho. 517 00:20:22,490 --> 00:20:23,480 I love that show. 518 00:20:23,600 --> 00:20:24,920 Oh, I didn't know you were there. 519 00:20:24,920 --> 00:20:25,970 I'll come say hi. 520 00:20:26,240 --> 00:20:27,080 It's awesome. 521 00:20:27,080 --> 00:20:28,520 They do that shot. 522 00:20:28,550 --> 00:20:29,120 It's huge. 523 00:20:29,120 --> 00:20:30,650 And it's really not one of a kind, 524 00:20:30,650 --> 00:20:33,920 but the people that produce the show are fantastic. 525 00:20:34,130 --> 00:20:36,020 Well, any of you who follow me on scope, 526 00:20:36,020 --> 00:20:38,600 if I go to one of the kind show in December, 527 00:20:38,840 --> 00:20:39,860 which is right around my birthday, 528 00:20:39,860 --> 00:20:40,250 by the way. 529 00:20:40,250 --> 00:20:43,070 So I love going with my girlfriends drop little hints here 530 00:20:43,070 --> 00:20:43,340 and there. 531 00:20:43,340 --> 00:20:46,700 Right. But maybe I'll just get Marla on a scope. 532 00:20:46,700 --> 00:20:48,010 So we see her in person. 533 00:20:48,010 --> 00:20:48,790 You never know. 534 00:20:50,380 --> 00:20:50,770 All right. 535 00:20:50,980 --> 00:20:52,870 So let me just clarify, 536 00:20:52,870 --> 00:20:54,490 because I wasn't sure as you were talking, 537 00:20:54,880 --> 00:20:58,180 I understand post-sale you wanted to do something to enhance that 538 00:20:58,180 --> 00:21:00,640 side of the business in terms of something additional. 539 00:21:00,940 --> 00:21:03,610 And so the craft shows have been really valuable and I 540 00:21:03,610 --> 00:21:04,660 love hearing this, 541 00:21:04,660 --> 00:21:06,910 and this is a note for all of us feedback from 542 00:21:06,910 --> 00:21:07,840 your customers, 543 00:21:08,080 --> 00:21:08,860 what they're liking, 544 00:21:08,860 --> 00:21:09,700 what they're using, 545 00:21:09,970 --> 00:21:12,910 really a lot of help with the different types of shows 546 00:21:12,910 --> 00:21:14,920 that you go to do different shows, 547 00:21:14,920 --> 00:21:16,180 serve different purposes. 548 00:21:16,180 --> 00:21:18,550 So some might be because you're going to get direct to 549 00:21:18,550 --> 00:21:19,660 consumer input. 550 00:21:19,900 --> 00:21:23,980 And do you also get visibility for wholesale then from a 551 00:21:23,980 --> 00:21:24,940 lot of the shows as well? 552 00:21:25,410 --> 00:21:28,380 Some of the shows have a wholesale component. 553 00:21:28,680 --> 00:21:30,870 It's primarily retail though. 554 00:21:31,230 --> 00:21:34,830 I think that there's probably different areas of the country where 555 00:21:35,160 --> 00:21:38,220 women respond to different pieces of my line, 556 00:21:38,550 --> 00:21:39,990 but all in all, 557 00:21:39,990 --> 00:21:43,530 it's probably a very similar kind of customer that buys my 558 00:21:43,530 --> 00:21:45,180 clothing or is attracted to my, 559 00:21:45,930 --> 00:21:48,990 Do you bring different pieces then for different shows or different 560 00:21:48,990 --> 00:21:49,680 areas of the country? 561 00:21:50,160 --> 00:21:51,240 Somewhat. I do. 562 00:21:51,240 --> 00:21:53,130 And I also think about the season, 563 00:21:53,550 --> 00:21:53,790 you know, 564 00:21:53,790 --> 00:21:56,340 in the summer I have maybe more short sleeves than in 565 00:21:56,340 --> 00:21:56,940 the winter, 566 00:21:57,360 --> 00:21:58,140 that kind of thing. 567 00:21:58,410 --> 00:21:59,230 Right. All right. 568 00:21:59,250 --> 00:22:02,940 Let's just talk really briefly because you are such a professional. 569 00:22:02,940 --> 00:22:05,310 Now you have so much experience with craft shows, 570 00:22:05,580 --> 00:22:08,610 any suggestions for people in terms of how to work their 571 00:22:08,610 --> 00:22:09,840 space. You know, 572 00:22:09,840 --> 00:22:11,070 when they're actually there. 573 00:22:11,880 --> 00:22:14,580 One of the things that I think serves me well is 574 00:22:14,580 --> 00:22:18,360 that I try to really pay attention to the customer and 575 00:22:18,360 --> 00:22:21,120 listen to them and look them in the eye. 576 00:22:21,540 --> 00:22:25,170 And I never take for granted that they're looking to spend 577 00:22:25,170 --> 00:22:29,040 their money on my product and I value that. 578 00:22:29,340 --> 00:22:32,970 And so I really try to treat them with respect and 579 00:22:32,970 --> 00:22:37,770 make the process of trying on my clothes and find my 580 00:22:37,770 --> 00:22:41,850 clothing, a very pleasant experience and professional experience. 581 00:22:42,570 --> 00:22:44,670 Wonderful. So a lot of respect for the customer. 582 00:22:45,480 --> 00:22:48,540 Yeah. And do you try to capture their information, 583 00:22:48,600 --> 00:22:49,860 this isn't business to business? 584 00:22:49,860 --> 00:22:51,570 So they're not walking around with business cards. 585 00:22:51,780 --> 00:22:54,510 Do you try to do anything to be able to stay 586 00:22:54,510 --> 00:22:57,510 in contact with them after they leave your space? 587 00:22:58,380 --> 00:23:01,230 I try to get their email addresses and I don't send 588 00:23:01,230 --> 00:23:02,220 out a lot of mailings, 589 00:23:02,220 --> 00:23:04,380 but I like to do a mailing if I'm coming back 590 00:23:04,380 --> 00:23:05,100 to the area. 591 00:23:05,550 --> 00:23:08,490 So do you separate the emails then by event where you 592 00:23:08,490 --> 00:23:09,210 were captured? 593 00:23:09,840 --> 00:23:11,760 Yeah, I have weighted by, 594 00:23:11,810 --> 00:23:12,930 by location. 595 00:23:13,050 --> 00:23:18,180 Gotcha. And then at every show I meet a few customers 596 00:23:18,180 --> 00:23:20,670 that I really hit it off with and I learn a 597 00:23:20,670 --> 00:23:23,190 lot about them or I make it information. 598 00:23:23,190 --> 00:23:26,070 Net is something I aspire to do. 599 00:23:26,070 --> 00:23:29,970 And there's always something exciting that goes on at a show 600 00:23:29,970 --> 00:23:31,100 that I take with me. 601 00:23:32,130 --> 00:23:33,180 So they energize you. 602 00:23:33,180 --> 00:23:34,140 Like they energize me. 603 00:23:34,140 --> 00:23:35,730 It sounds like completely. 604 00:23:36,090 --> 00:23:37,050 I love craft shows, 605 00:23:37,050 --> 00:23:37,410 but I, 606 00:23:37,410 --> 00:23:40,050 for my other business do a lot of business to business 607 00:23:40,050 --> 00:23:43,230 trade shows and I love interacting with people. 608 00:23:43,560 --> 00:23:45,060 That's just the way it is. 609 00:23:45,080 --> 00:23:46,340 So it sounds like you're the Same. 610 00:23:46,550 --> 00:23:46,970 I do. 611 00:23:46,970 --> 00:23:50,570 I feed off the energy from my customers and I also 612 00:23:50,840 --> 00:23:55,010 enjoy the time I spend interacting with other artists. 613 00:23:55,040 --> 00:23:55,310 You know, 614 00:23:55,310 --> 00:23:57,770 we learn a lot from each other and I value that. 615 00:23:57,910 --> 00:23:58,900 Absolutely well. 616 00:23:58,900 --> 00:24:01,630 So that's something else that you get from doing the shows 617 00:24:01,630 --> 00:24:01,960 as well. 618 00:24:01,960 --> 00:24:02,950 And I also like, 619 00:24:03,220 --> 00:24:06,970 I really like what you talk about where you don't automatically 620 00:24:06,970 --> 00:24:08,890 assume that people are going to spend the money on your 621 00:24:08,890 --> 00:24:10,990 designs and you're very respectful. 622 00:24:10,990 --> 00:24:11,710 And you also, 623 00:24:11,710 --> 00:24:17,470 because I've been in your space that you're not pushy salesperson 624 00:24:17,500 --> 00:24:19,840 either. Don't you hate that when you're at any type of 625 00:24:19,840 --> 00:24:20,080 a show, 626 00:24:20,080 --> 00:24:22,660 whether it's a craft show or whatever you want to be 627 00:24:22,660 --> 00:24:25,660 acknowledging customers and let them know you're seeing them. 628 00:24:25,660 --> 00:24:26,170 And you're there to, 629 00:24:26,170 --> 00:24:26,380 you know, 630 00:24:26,380 --> 00:24:27,790 you don't want to be sitting in the back on a 631 00:24:27,790 --> 00:24:30,190 chair, reading a book and let people just look at your 632 00:24:30,190 --> 00:24:32,110 stuff, which so many people do, 633 00:24:32,410 --> 00:24:34,630 but you also don't want to be in their face. 634 00:24:35,110 --> 00:24:38,560 I noticed that I'm often alone in my booth, 635 00:24:38,590 --> 00:24:41,680 but occasionally I hire somebody to help me. 636 00:24:42,010 --> 00:24:44,080 And when there two of us in my booth, 637 00:24:44,410 --> 00:24:44,950 for example, 638 00:24:44,950 --> 00:24:45,730 at Highland park, 639 00:24:45,730 --> 00:24:46,960 I think when you were in my booth, 640 00:24:47,380 --> 00:24:51,010 I find that customers are more willing to approach my booth 641 00:24:51,280 --> 00:24:54,130 because maybe they don't feel so. 642 00:24:54,460 --> 00:24:55,060 I don't know. 643 00:24:55,150 --> 00:24:55,400 I know. 644 00:24:58,060 --> 00:25:00,520 Yeah. They're a little more relaxed when there's two of us 645 00:25:00,520 --> 00:25:01,240 in my booth. 646 00:25:01,660 --> 00:25:02,740 It's a funny thing. 647 00:25:02,800 --> 00:25:03,850 That's interesting. 648 00:25:04,150 --> 00:25:04,930 Very interesting. 649 00:25:04,930 --> 00:25:07,630 And then the other thing I noticed is that if there's 650 00:25:07,630 --> 00:25:09,730 a woman in my booth trying on clothing, 651 00:25:09,730 --> 00:25:12,280 it seems to attract other women. 652 00:25:13,450 --> 00:25:14,980 Yeah. Interesting points. 653 00:25:15,010 --> 00:25:16,150 I'd never thought of before, 654 00:25:16,630 --> 00:25:17,410 because sometimes, 655 00:25:17,530 --> 00:25:20,530 especially when you're looking at crafts and arts, 656 00:25:20,530 --> 00:25:22,240 you want to look at things and things, 657 00:25:22,830 --> 00:25:23,200 you know, 658 00:25:23,200 --> 00:25:24,940 so you don't really want somebody. 659 00:25:24,940 --> 00:25:25,180 I mean, 660 00:25:25,180 --> 00:25:28,390 I've walked out of shops before where they're being nice. 661 00:25:28,420 --> 00:25:29,050 Can I help you today? 662 00:25:29,050 --> 00:25:30,250 Are you looking for something special? 663 00:25:30,250 --> 00:25:30,580 It's like, 664 00:25:30,640 --> 00:25:31,930 okay, acknowledge me. 665 00:25:31,930 --> 00:25:33,360 But then let me just look and, 666 00:25:33,760 --> 00:25:36,120 and enjoy what I'm looking at. 667 00:25:36,430 --> 00:25:38,170 And some people just want to look, 668 00:25:38,170 --> 00:25:41,020 they have no intention of spending and I don't mind that 669 00:25:41,020 --> 00:25:41,530 at all, 670 00:25:41,800 --> 00:25:44,440 but I do want to give women a heads up about 671 00:25:44,440 --> 00:25:45,910 what my work is about. 672 00:25:46,210 --> 00:25:48,790 I give them a little info and then I back off 673 00:25:48,790 --> 00:25:49,990 so that yeah, 674 00:25:49,990 --> 00:25:51,490 they have the freedom to look around. 675 00:25:52,120 --> 00:25:54,040 And I also like them to feel like I have no 676 00:25:54,040 --> 00:25:58,240 expectations. Great advice have not heard that before. 677 00:25:58,240 --> 00:25:59,860 Really interesting insight there, 678 00:25:59,860 --> 00:26:00,790 Marla, thank you. 679 00:26:01,060 --> 00:26:05,020 Sure. I want to spend now over into the reflection section, 680 00:26:05,020 --> 00:26:06,400 there's just a couple of questions, 681 00:26:06,400 --> 00:26:09,730 just little tips and things like that for our audience to 682 00:26:09,730 --> 00:26:10,630 learn from you. 683 00:26:11,050 --> 00:26:14,800 What is one natural trait that you call upon regularly that 684 00:26:14,800 --> 00:26:16,210 helps you be such a success? 685 00:26:16,840 --> 00:26:18,790 Well, I think I'm pretty outgoing. 686 00:26:19,030 --> 00:26:21,010 I sincerely enjoy people, 687 00:26:21,340 --> 00:26:24,280 but one thing I'd like to say is that I'm not 688 00:26:24,280 --> 00:26:28,240 afraid to work hard and I hope I'm not jumping the 689 00:26:28,240 --> 00:26:29,710 gun in this comment, 690 00:26:29,710 --> 00:26:31,120 but I'm tenacious. 691 00:26:31,180 --> 00:26:34,180 I think that is one thing that's really been helpful, 692 00:26:34,630 --> 00:26:37,930 Working hard and being tenacious and going for what you want, 693 00:26:37,930 --> 00:26:40,210 I think is a quality you have to have as a 694 00:26:40,210 --> 00:26:43,120 business owner because you're going to run into obstacles, 695 00:26:43,290 --> 00:26:45,270 challenges, and you have to, 696 00:26:45,570 --> 00:26:47,250 you have to pull from within. 697 00:26:48,290 --> 00:26:50,360 And another thing in making clothing, 698 00:26:50,360 --> 00:26:52,220 it's one thing coming up with the design, 699 00:26:52,220 --> 00:26:54,530 but then in the process of making them or getting them 700 00:26:54,530 --> 00:27:00,590 made, inevitably there's going to be occasional problems or obstacles. 701 00:27:00,920 --> 00:27:05,780 And I remember learning early on that kind of business is 702 00:27:05,960 --> 00:27:07,730 equates to obstacles. 703 00:27:07,940 --> 00:27:10,580 And so you can't let the obstacles get in your way. 704 00:27:10,910 --> 00:27:13,400 You have to think of it as a challenge and how 705 00:27:13,400 --> 00:27:16,160 you're going to get through the obstacle. 706 00:27:16,610 --> 00:27:19,130 Don't let it stop you That advice. 707 00:27:19,400 --> 00:27:22,070 Do you have one obstacle you'd be willing to share? 708 00:27:22,610 --> 00:27:27,980 Well, I think occasionally one of the things that I bump 709 00:27:27,980 --> 00:27:33,830 up against is I have more ideas and not enough resources 710 00:27:34,220 --> 00:27:35,900 to create them. 711 00:27:36,200 --> 00:27:40,190 And that might mean working with more people. 712 00:27:40,190 --> 00:27:42,920 And sometimes it takes me a while to realize what the 713 00:27:42,920 --> 00:27:45,050 problem is and how to solve it. 714 00:27:45,530 --> 00:27:46,910 So what do you do put your ideas, 715 00:27:46,910 --> 00:27:50,420 like in a little idea bank until you have the resources 716 00:27:50,420 --> 00:27:54,470 or personal or money or whatever it is to realize those 717 00:27:54,470 --> 00:27:56,030 ideas. Yeah. 718 00:27:56,030 --> 00:27:56,960 And I think that, 719 00:27:57,290 --> 00:27:58,070 for example, 720 00:27:58,070 --> 00:28:03,830 just maybe I'm wearing my one worker thin because she can't 721 00:28:03,830 --> 00:28:06,170 keep up with my ideas and it's occurring to me that, 722 00:28:06,170 --> 00:28:08,960 well, maybe I need to kind of reach out and find 723 00:28:09,230 --> 00:28:11,510 somebody else to help to pitch in, 724 00:28:11,540 --> 00:28:11,780 you know, 725 00:28:11,780 --> 00:28:13,400 nothing against the first one. 726 00:28:13,400 --> 00:28:14,510 She's fantastic, 727 00:28:14,510 --> 00:28:18,020 but maybe owe it to myself to allow myself to maybe 728 00:28:18,020 --> 00:28:19,130 spend more money, 729 00:28:19,160 --> 00:28:21,200 to see where these ideas go. 730 00:28:21,620 --> 00:28:23,810 So at first your challenges that you're maybe a little bit 731 00:28:23,810 --> 00:28:25,340 resistant to do that, 732 00:28:25,340 --> 00:28:28,220 or you're recognizing that you have so many ideas that you're 733 00:28:28,370 --> 00:28:31,840 limiting your resources and personnel to the point you just said. 734 00:28:32,030 --> 00:28:32,990 Exactly. Yeah. 735 00:28:32,990 --> 00:28:36,770 Like sometimes I think I can't always recognize when I'm limiting 736 00:28:36,770 --> 00:28:40,760 myself. And what tool do you use regularly during your day 737 00:28:40,760 --> 00:28:44,870 to help you keep productive or to attempt at this hard 738 00:28:44,870 --> 00:28:46,040 thing of creating balancing? 739 00:28:47,060 --> 00:28:49,730 Well, I try to make lists all the time, 740 00:28:49,730 --> 00:28:55,430 so I stay on task because I get distracted and paperless. 741 00:28:55,670 --> 00:28:57,920 It is actually although more and more, 742 00:28:57,920 --> 00:28:59,480 I'm putting notes in my phone, 743 00:28:59,480 --> 00:29:02,000 but I like the feel of paper. 744 00:29:02,150 --> 00:29:03,650 It's kind of like cloth. 745 00:29:03,890 --> 00:29:05,480 Yeah. They're pen and paper lists. 746 00:29:06,020 --> 00:29:08,600 So are they lists of things you need to do during 747 00:29:08,600 --> 00:29:09,890 the day or lists of, 748 00:29:13,250 --> 00:29:15,920 I have the list of the day-to-day things. 749 00:29:15,920 --> 00:29:18,620 Maybe like in the morning when I go into my studio, 750 00:29:18,650 --> 00:29:21,830 I just make a little list of simple things that I, 751 00:29:22,040 --> 00:29:24,380 I know I want to accomplish that day. 752 00:29:24,380 --> 00:29:28,400 And so then I can see the progress and then I 753 00:29:28,400 --> 00:29:32,600 maybe have a list of things I aspire to just kind 754 00:29:32,600 --> 00:29:34,070 of a broader category. 755 00:29:34,070 --> 00:29:35,930 It's something that takes more time. 756 00:29:36,380 --> 00:29:37,640 Right. And you're on the road a lot. 757 00:29:37,640 --> 00:29:39,410 Now, obviously with the shows, 758 00:29:39,740 --> 00:29:42,880 is there any app or anything that you're using to keep 759 00:29:42,880 --> 00:29:44,080 yourself organized? 760 00:29:44,350 --> 00:29:45,160 When you're traveling? 761 00:29:46,020 --> 00:29:48,210 I was using an app called TripIt, 762 00:29:48,570 --> 00:29:51,330 which would store a travel information. 763 00:29:51,630 --> 00:29:53,910 Generally try to put things on my calendar, 764 00:29:53,910 --> 00:29:54,780 on my phone. 765 00:29:55,200 --> 00:29:58,650 And then I also have a notebook where I keep track 766 00:29:58,650 --> 00:30:02,880 of various hotel reservations and things like that. 767 00:30:03,270 --> 00:30:03,690 Got it. 768 00:30:03,810 --> 00:30:06,360 It's amazing because there's so much technology now. 769 00:30:06,420 --> 00:30:09,930 And so many people answer this question similarly, 770 00:30:09,960 --> 00:30:12,930 and that is still the physical pen and paper, 771 00:30:13,260 --> 00:30:13,470 you know, 772 00:30:13,480 --> 00:30:14,520 having that accessible. 773 00:30:14,520 --> 00:30:17,610 Yeah. A lot of people say that Because the act of 774 00:30:17,610 --> 00:30:22,740 actually physically writing that imprint something in your brain. 775 00:30:23,400 --> 00:30:24,300 Yeah. I agree. 776 00:30:24,660 --> 00:30:27,360 Have you read a book lately that you think our listeners 777 00:30:27,390 --> 00:30:28,320 would find value in? 778 00:30:28,770 --> 00:30:30,300 I was thinking about that question. 779 00:30:30,300 --> 00:30:31,440 I love to read. 780 00:30:31,830 --> 00:30:34,380 I tend to read fiction. 781 00:30:34,950 --> 00:30:39,780 I love to hear stories about how people overcome the odds. 782 00:30:40,410 --> 00:30:40,680 You know, 783 00:30:40,680 --> 00:30:43,590 Malcolm Gladwell has written a lot of interesting books. 784 00:30:43,950 --> 00:30:45,510 There's sociology books, 785 00:30:45,510 --> 00:30:48,510 but I love to hear stories and read stories about how 786 00:30:48,510 --> 00:30:49,770 people overcome the odds. 787 00:30:50,010 --> 00:30:54,150 But also a book I read that I loved was called 788 00:30:54,150 --> 00:30:55,290 a fine balance. 789 00:30:55,380 --> 00:30:56,910 And it's about life in India. 790 00:30:57,060 --> 00:31:00,960 It made me realize living in the United States, 791 00:31:00,960 --> 00:31:02,760 most of us had it really good. 792 00:31:02,760 --> 00:31:06,660 The things that we take for granted at our fingertips is 793 00:31:06,660 --> 00:31:08,700 amazing. And that in some countries, 794 00:31:08,700 --> 00:31:10,530 especially in third world countries, 795 00:31:10,530 --> 00:31:13,020 a lot of people don't have the same human rights we 796 00:31:13,020 --> 00:31:14,550 do. And it's painful. 797 00:31:14,550 --> 00:31:18,540 We have a long way to go in some countries before 798 00:31:18,540 --> 00:31:20,940 we can consider ourselves civilized. 799 00:31:21,300 --> 00:31:23,460 Anyway, I'm not getting too political here, 800 00:31:23,460 --> 00:31:24,240 but No, 801 00:31:24,240 --> 00:31:25,020 I think you're right. 802 00:31:25,020 --> 00:31:25,260 I mean, 803 00:31:25,260 --> 00:31:27,960 I've been fortunate enough to travel to a lot of third 804 00:31:27,960 --> 00:31:28,530 world countries. 805 00:31:28,530 --> 00:31:29,160 I've been to India, 806 00:31:29,160 --> 00:31:30,750 I've been to Africa and you know, 807 00:31:30,750 --> 00:31:33,750 you come back and not all of our listeners are from 808 00:31:33,750 --> 00:31:35,280 America. In fact, 809 00:31:35,280 --> 00:31:38,670 I interviewed Katie leaky who makes those Zulu grass bracelets. 810 00:31:39,210 --> 00:31:39,960 Oh yeah. 811 00:31:39,960 --> 00:31:41,370 That was just a few episodes ago. 812 00:31:41,370 --> 00:31:41,790 You guys, 813 00:31:41,790 --> 00:31:45,420 and she lives in the rift Valley in Kenya and those 814 00:31:45,420 --> 00:31:47,820 bracelets are made by the Mussai women. 815 00:31:48,210 --> 00:31:49,560 And you know, 816 00:31:49,560 --> 00:31:52,950 you get an insight into life everywhere else. 817 00:31:52,950 --> 00:31:54,390 When you live in America, 818 00:31:54,750 --> 00:31:58,650 all of this seems very standard and regular because we've known 819 00:31:58,650 --> 00:32:00,000 it since we were young, 820 00:32:00,030 --> 00:32:00,180 you know, 821 00:32:00,180 --> 00:32:01,500 our whole lives really. 822 00:32:01,530 --> 00:32:06,300 But I love that you selected this book because I'm makes 823 00:32:06,300 --> 00:32:07,860 me interested in reading it too, 824 00:32:07,860 --> 00:32:08,580 because you know, 825 00:32:08,580 --> 00:32:09,990 it makes us appreciate what we have. 826 00:32:09,990 --> 00:32:13,260 And it also makes us appreciate how much further we have 827 00:32:13,260 --> 00:32:15,510 to go for all of humanity. 828 00:32:15,510 --> 00:32:16,230 Right? Yeah. 829 00:32:16,230 --> 00:32:19,080 Something as simple as having like clean water coming out of 830 00:32:19,080 --> 00:32:21,180 the tap that we just take for granted, 831 00:32:21,660 --> 00:32:24,780 Give biz listeners just as you're listening to the podcast today, 832 00:32:24,780 --> 00:32:27,930 you can also listen to audio books and I'm curious, 833 00:32:27,930 --> 00:32:30,510 maybe a fine balance is on audio books, 834 00:32:30,570 --> 00:32:33,570 but I've teamed up with audible and you can get your 835 00:32:33,570 --> 00:32:35,640 first audio book for free. 836 00:32:35,640 --> 00:32:38,100 If you haven't done so already on me, 837 00:32:38,190 --> 00:32:38,940 all you need to do, 838 00:32:39,110 --> 00:32:39,890 go to gift biz, 839 00:32:39,890 --> 00:32:43,730 book.com and make a selection of a book you'd like to 840 00:32:43,730 --> 00:32:44,390 listen to. 841 00:32:44,720 --> 00:32:45,320 That's cool. 842 00:32:45,360 --> 00:32:47,120 Yeah. All right, 843 00:32:47,120 --> 00:32:49,760 Marla, I'd like to invite you now to dare to dream. 844 00:32:50,120 --> 00:32:52,430 I would like to present you with a virtual gift. 845 00:32:52,880 --> 00:32:57,320 It's a magical box containing unlimited possibilities for your future. 846 00:32:57,620 --> 00:33:01,070 So this is your dream or your goal of almost unreachable 847 00:33:01,070 --> 00:33:02,960 Heights that you would wish to obtain. 848 00:33:03,260 --> 00:33:06,140 Please accept this gift and open it in our presence. 849 00:33:06,500 --> 00:33:07,730 What is inside your box? 850 00:33:08,570 --> 00:33:13,700 I would love the gift of working in a creative environment 851 00:33:14,060 --> 00:33:15,860 around other creative people. 852 00:33:16,250 --> 00:33:19,670 I love to take workshops because the energy, 853 00:33:21,470 --> 00:33:25,370 my dream is to maybe work on a day-to-day basis, 854 00:33:25,910 --> 00:33:28,190 working in the midst of other creative people. 855 00:33:28,610 --> 00:33:29,840 Along with that, 856 00:33:30,290 --> 00:33:35,270 I really admire people who go to foreign countries to get 857 00:33:35,270 --> 00:33:37,760 the products made and work with local people. 858 00:33:37,760 --> 00:33:41,240 And so in my adventure, 859 00:33:41,240 --> 00:33:43,610 I would maybe travel to Bali, 860 00:33:44,720 --> 00:33:49,160 Vietnam, and work with local people to create some product. 861 00:33:49,760 --> 00:33:50,270 I love that. 862 00:33:50,270 --> 00:33:52,700 That goes back to your book because it's kind of like 863 00:33:52,700 --> 00:33:55,910 let's lift everybody a little bit higher in this world. 864 00:33:56,300 --> 00:33:58,490 If our listeners are interested and they see some of your 865 00:33:58,490 --> 00:33:59,390 designs online. 866 00:33:59,750 --> 00:34:03,560 Well, I have some things that you can find online if 867 00:34:03,560 --> 00:34:04,460 you Google me. 868 00:34:04,460 --> 00:34:07,820 But right now my website is being redesigned. 869 00:34:07,820 --> 00:34:09,920 So my Facebook page, 870 00:34:09,920 --> 00:34:12,950 Marla Duran design has some images. 871 00:34:13,340 --> 00:34:14,810 And what can I say? 872 00:34:14,810 --> 00:34:15,800 You can email me. 873 00:34:15,800 --> 00:34:18,110 And I'll announce when my website is complete. 874 00:34:18,380 --> 00:34:19,040 Well, you know what? 875 00:34:19,460 --> 00:34:21,770 Your website is going to be on the show notes page 876 00:34:21,800 --> 00:34:23,630 it's Marla duran.com. 877 00:34:23,690 --> 00:34:27,020 Yes. And the nice thing Marla about these podcasts is people 878 00:34:27,020 --> 00:34:29,240 will listen the week that it goes live, 879 00:34:29,270 --> 00:34:31,190 but they're on for forever. 880 00:34:31,220 --> 00:34:34,100 So people like to go back and listen to other episodes. 881 00:34:34,100 --> 00:34:36,620 So there may be someone who's listening a year from now 882 00:34:36,650 --> 00:34:39,680 and by then your website should be up maybe even sooner. 883 00:34:40,310 --> 00:34:42,020 Exactly. All right. 884 00:34:42,050 --> 00:34:44,300 Wonderful. Thank you so much. 885 00:34:44,330 --> 00:34:48,620 I really appreciate your joining us today and interesting information in 886 00:34:48,620 --> 00:34:52,040 terms of your insights on how to work a craft show 887 00:34:52,040 --> 00:34:53,870 booth and how to interact with customers. 888 00:34:53,870 --> 00:34:55,550 That's stuff that I haven't heard before. 889 00:34:55,550 --> 00:34:59,240 So great information for our listeners and the thing that I 890 00:34:59,240 --> 00:35:00,530 really, really liked. 891 00:35:00,530 --> 00:35:04,010 And I appreciate you sharing besides your whole story is just 892 00:35:04,010 --> 00:35:07,220 the confidence you have as a creator and your willingness to 893 00:35:07,220 --> 00:35:10,790 take risks and nothing to lose that your mindset. 894 00:35:11,090 --> 00:35:12,020 I really appreciate it. 895 00:35:12,020 --> 00:35:12,980 I look forward to seeing you. 896 00:35:12,980 --> 00:35:14,870 I might see you at the one of a kind show 897 00:35:14,870 --> 00:35:16,130 here in a couple of months. 898 00:35:16,160 --> 00:35:16,760 You never know. 899 00:35:17,930 --> 00:35:20,900 And I wish for you is always continued success. 900 00:35:20,990 --> 00:35:22,880 May your candle always burn bright, 901 00:35:28,660 --> 00:35:31,750 Learn how to work smarter while developing and growing your business. 902 00:35:31,960 --> 00:35:35,500 Download our guide called 25 free tools to enhance your business 903 00:35:35,500 --> 00:35:36,010 in life. 904 00:35:36,250 --> 00:35:38,850 It's our gift to and available at gift biz, 905 00:35:38,880 --> 00:35:43,320 unwrap.com/tools. Thanks for listening and be sure to join us for 906 00:35:43,320 --> 00:35:44,280 the next episode. 907 00:35:47,510 --> 00:35:53,930 Print company is more popular now..