1 00:00:01,039 --> 00:00:08,060 Well, hello and welcome to the e -commerce podcast with me, your host, Matt Edminson. 2 00:00:08,220 --> 00:00:09,360 Now this is a show. 3 00:00:09,350 --> 00:00:12,090 All about delivering e -commerce. 4 00:00:12,290 --> 00:00:14,130 Well, at least trying to help you do that. 5 00:00:14,230 --> 00:00:15,009 That's what we're here for. 6 00:00:15,050 --> 00:00:16,109 That's what we're trying to do. 7 00:00:16,510 --> 00:00:38,564 So do Stay do with us as we talk about all things e -commerce with today's amazing guest Jason wood from specific specific I could Jason you're gonna have to say your name because obviously I I think I've just gone and found one of those words that I just can't say You know, those are random words. 8 00:00:38,764 --> 00:00:43,803 We're going to be chatting about all things, e -com, but before we do, why not go? 9 00:00:43,739 --> 00:00:59,960 Check out the e -commerce podcast website if you haven't done so already e -commerce podcast .net Make sure you sign up to the newsletter And we will send you all the notes, all the links, everything from our conversation today or come to your inbox automatically and for free which is amazing. 10 00:00:59,863 --> 00:01:02,943 Genoa else is amazing today's show sponsor. 11 00:01:03,263 --> 00:01:17,156 Oh, yes now today's show sponsor is of course the wonderful e -commerce cohort This is our monthly membership group which you can join pretty cheap like 14 bucks a month but you get all kinds of amazing things by being a member. 12 00:01:17,070 --> 00:01:29,911 including expert workshops delivered every month plus you get to watch the live recording of this podcast yes so whenever I do podcast Just recordings you get to come join in live and ask the guests all kinds of questions. 13 00:01:30,152 --> 00:01:30,791 So try it out. 14 00:01:31,092 --> 00:01:33,671 Come check it out ecommerce cohort .com. 15 00:01:33,932 --> 00:01:37,069 Now, Love in the music, by the way. 16 00:01:37,230 --> 00:01:38,569 Let's just, yeah, here we go. 17 00:01:39,010 --> 00:01:45,232 Let's meet Jason, the digital marketing maestro who doesn't just think out Side the box. 18 00:01:45,833 --> 00:01:52,512 Oh no, he vaporizes it as the trailblazing CEO of the spes -a -sip specificity. 19 00:01:52,273 --> 00:01:55,833 I don't know why I'm struggling with this word, Jason. 20 00:01:56,053 --> 00:01:59,092 Is anybody outstuggled with your company name or is it just me? 21 00:01:59,673 --> 00:02:00,232 You're out of hands. 22 00:02:00,307 --> 00:02:03,406 You're absolutely for over a year that still stumble over here. 23 00:02:05,247 --> 00:02:06,326 It's been so good. 24 00:02:06,647 --> 00:02:08,586 It has made me feel so much better. 25 00:02:08,517 --> 00:02:17,017 Now Jason is reimagining the marketing game with your dropping tech from things like pickpocket which I want to talk to you Actually, about. 26 00:02:17,388 --> 00:02:18,587 because I'm really intrigued by this. 27 00:02:19,108 --> 00:02:24,927 From leading startups to a winning awards, he's the guy who's turning heads and rewriting the rulebook. 28 00:02:25,208 --> 00:02:27,607 Oh yes Jason, welcome to the show, man. 29 00:02:27,492 --> 00:02:30,432 And looking forward to this one, how are we doing, sir? 30 00:02:31,032 --> 00:02:31,932 I'm doing well, man. 31 00:02:32,072 --> 00:02:34,392 It takes a lot for having me to dab and looking forward to this, man. 32 00:02:34,992 --> 00:02:37,392 That's great to have you on and we were talking before we hit the the... 33 00:02:37,358 --> 00:02:52,882 record button there that behind you is the Kansas City Chiefs and you are obviously a Kansas the city chief's fan, which I didn't say before we hit the record button so am I, ironically. 34 00:02:53,822 --> 00:02:55,141 Oh really, I didn't know that! 35 00:02:55,122 --> 00:03:02,602 Yeah, when I lived in the States, I lived in North Carolina and they didn't have the Carolina Panthers at the time. 36 00:03:03,042 --> 00:03:04,522 So your nearest team was... 37 00:03:04,167 --> 00:03:06,387 what was then called the Washington Redskins. 38 00:03:07,787 --> 00:03:11,127 Which were, you know, I kind of enjoyed watching them play. 39 00:03:12,116 --> 00:03:31,393 When the panthers started I've been to the stadium, I've got the shirt and all that sort of stuff, but for some reason it was the chiefs and so they've been to London to play They the played the Jaguars and I took my kids, my two boys, my daughter didn't want to come actually but I took the two boys down to Wembley and watch we were the chief's play here in the UK so I'm a big chief fan. 40 00:03:32,334 --> 00:03:32,613 Nice. 41 00:03:32,854 --> 00:03:33,153 I love it. 42 00:03:33,354 --> 00:03:33,674 Love it. 43 00:03:33,754 --> 00:03:33,933 Love it. 44 00:03:34,194 --> 00:03:35,254 Yeah, yeah, absolutely. 45 00:03:36,525 --> 00:03:38,905 It's always interesting, isn't it? 46 00:03:39,106 --> 00:03:50,127 American football, we call it, Yorfsle does call it football, we call it American football because Obviously football here has very different meanings, but we call it American football and I just love the game. 47 00:03:50,127 --> 00:03:51,687 I don't know what it is about that, it. 48 00:03:52,175 --> 00:03:58,535 um, you know, I wasn't brought up on it anyway, shape or form, but I just got hooked onto it, man, and it was, it was just interesting. 49 00:03:59,335 --> 00:04:10,771 Well, it's a combination of just like this, this or type sport where it's rough and humble and it hard and yet there's so much strategy and chest to it that it makes for a great game. 50 00:04:10,891 --> 00:04:11,791 We love it here in the States. 51 00:04:11,791 --> 00:04:12,490 I mean obviously. 52 00:04:12,513 --> 00:04:15,233 A big deal here in the US. 53 00:04:15,993 --> 00:04:17,512 Yeah, massive, massive deal. 54 00:04:17,633 --> 00:04:20,513 So if you ever get chance to watch the game, do go and watch the game. 55 00:04:20,513 --> 00:04:21,413 If you haven't seen one already. 56 00:04:21,252 --> 00:04:28,532 They do they do like three or four games a season now here in the UK and I think they're expanding the amounts different countries from what you stand. 57 00:04:29,312 --> 00:04:30,111 Yeah, they are. 58 00:04:30,152 --> 00:04:36,552 It's kind of weird being a lifelong football fan, you wake up in the morning on a Sunday and get your coffee and get the pregame on it. 59 00:04:36,592 --> 00:04:38,892 We got a game that's live here in an hour. 60 00:04:38,745 --> 00:04:40,065 4 at 9 30 in the morning. 61 00:04:40,465 --> 00:04:41,445 You asked time. 62 00:04:41,785 --> 00:04:44,065 Well, I will be on football at 9 30 in the morning. 63 00:04:44,725 --> 00:04:45,044 Yeah. 64 00:04:45,245 --> 00:04:46,665 Get out of my way in England. 65 00:04:46,825 --> 00:04:47,804 That's why, yeah, the Brits. 66 00:04:47,574 --> 00:04:48,794 Subscribe again. 67 00:04:48,994 --> 00:04:49,374 Thank you. 68 00:04:49,754 --> 00:04:55,533 Well, it just really doesn't feed well into that demographic that likes to consume a lot of alcohol. 69 00:04:55,521 --> 00:04:58,280 All right, that's good. 70 00:04:58,581 --> 00:05:03,101 9 30, the morning they're pounding their, you know, they're drinking choice. 71 00:05:03,421 --> 00:05:04,661 Yeah, which was interesting. 72 00:05:05,041 --> 00:05:06,020 Javrums during the Yeah, game. 73 00:05:06,762 --> 00:05:11,182 yeah, absolutely no doubt no doubt Since I didn't even think about that. 74 00:05:11,242 --> 00:05:11,742 Yeah, that's true. 75 00:05:12,682 --> 00:05:25,878 It's um No, it's a sport that I thoroughly enjoy and you know one of the other things that amuse me Jason you won't know this but in our system here where we do all a our sort of podcast management for and to better expression. 76 00:05:27,818 --> 00:05:31,158 Saddath who is the shows producer you did a call with Saddath. 77 00:05:30,930 --> 00:05:38,990 before we jump onto the call to see how sad I know what's going on you've met her you've chatted to her which is great and sad I've usually writes me quite detailed deeply. 78 00:05:39,207 --> 00:05:45,067 notes about the guess and what kind of questions to ask and all that sort of stuff. 79 00:05:45,587 --> 00:05:57,986 And so, Saddha, if I wanted to read this out, she because she's funny what she writes about guess sometimes and so in the notes What was it, uh, said I've said here? 80 00:05:58,347 --> 00:06:03,386 Matt, Jason knows a lot in capital letters. 81 00:06:03,142 --> 00:06:03,841 letters, right? 82 00:06:04,162 --> 00:06:05,601 A lot is in capital letters. 83 00:06:06,162 --> 00:06:11,981 Feel free to take the conversation in any which direction and I'm sure the audience It's will all clean. 84 00:06:12,661 --> 00:06:16,641 So whatever you and set I've talked about she came away very impressive. 85 00:06:17,541 --> 00:06:19,580 Nice, nice, well it's kind of works. 86 00:06:21,163 --> 00:06:22,484 I think it takes a lot. 87 00:06:22,724 --> 00:06:24,323 Let me tell you to get that out of the set up. 88 00:06:24,584 --> 00:06:26,224 So take it, that's for sure. 89 00:06:26,704 --> 00:06:37,772 So, spess Siv us and specificity specific I'm doing only really sorry specificity and What's your company do? 90 00:06:37,953 --> 00:06:38,652 How did it get started? 91 00:06:38,753 --> 00:06:41,532 Let's just jump there and understand a bit about you. 92 00:06:42,353 --> 00:06:44,012 Yeah, so, you know, express We the point. 93 00:06:44,582 --> 00:06:47,702 kind of have some core beliefs that really drive everything we do, right? 94 00:06:47,862 --> 00:07:08,806 So we understand technology changes, add tech technology changes, emerging and what's actually more what's not that all changes the core of what really drives the specificity is an understanding that the more understanding and control market could just have over whom it is they're actually targeting the more successful they can be across everything they do in marketing. 95 00:07:09,426 --> 00:07:18,312 So It kind of runs, you know, counterintuitive to a lot of the mainstream thinking because we've all gotten so I'm going to say a dick. 96 00:07:18,135 --> 00:07:21,895 to add tech and social media where we don't have any marketers anymore. 97 00:07:22,415 --> 00:07:25,714 You know that these marketers are in their early 30s and younger. 98 00:07:26,254 --> 00:07:28,034 They don't remember the days is of doing data modeling. 99 00:07:28,254 --> 00:07:53,222 They don't remember the days of really having to root through, you know, personas and convert those into addressable data points and all of that because they grown up in marketing where it's just his platform and you check these boxes and what we've seen as I think an industry is just a fundamental Undeniable understanding that those data points just don't mean what they say they mean all the time and they're growing increasingly diluted somewhat attention. 100 00:07:54,099 --> 00:08:02,918 And the goal of big tech and tech is always to, you know, grow your spend towards a mass CPM model and not so much much. 101 00:08:03,050 --> 00:08:07,910 about micro defining the high conversion audiences that we so covet as digital marketers. 102 00:08:08,690 --> 00:08:11,630 Just define what you mean for those that might not know Jason. 103 00:08:12,086 --> 00:08:15,466 When you say a CPM model just explain what that is. 104 00:08:15,706 --> 00:08:17,206 What were you talking about Google? 105 00:08:17,606 --> 00:08:21,365 Whether you're talking about the meta -swee, whether you're talking about, you know, LinkedIn. 106 00:08:21,546 --> 00:08:31,506 and programmatic, OTTs, connected TV, DSP, anything that you're talking about, display networks, they all have one thing on common and that is their profit or their revenue. 107 00:08:31,280 --> 00:08:44,942 I should say is directly correlated to a CPM model cost per thousand impressions so they make their money and derive their them profit by a greater audience size, not necessarily a greater conversion. 108 00:08:46,143 --> 00:08:48,323 So as marketers, I think that gets lost. 109 00:08:48,219 --> 00:08:55,099 So, on this all the time, we're always looking for this compressed CPM model as a means of keeping our marketing costs out. 110 00:08:55,199 --> 00:08:59,065 And I think what we don't understand is that with the iOS, some data and everything is taking place. 111 00:08:59,326 --> 00:09:01,326 These targeting tilites just don't mean what they mean. 112 00:09:01,766 --> 00:09:03,685 So what they used to mean, I should say. 113 00:09:03,826 --> 00:09:05,806 And so that's a loose concoction. 114 00:09:05,565 --> 00:09:06,165 problem. 115 00:09:06,405 --> 00:09:09,484 So when you have big, when you have a platform to make money, I'll vote you. 116 00:09:09,825 --> 00:09:14,084 And as marketers, our ROI is directly correlated to our cost per acquisition. 117 00:09:14,505 --> 00:09:28,777 Yeah, that means better to find audiences we have more successful we are marketers and branders just want to counter into it to their model yeah yeah it's It becomes in a lot of ways, Jason, if I can put it this way. 118 00:09:29,437 --> 00:09:39,249 There's sort of The silver bullet the sort of the holy grail isn't it is like how do I target like How do I find my target audience audience? 119 00:09:39,389 --> 00:09:48,109 and actually hit that target audience rather than just blasting you know ads and necessarily out to the wider universe because it has become More more. 120 00:09:48,107 --> 00:09:49,607 trickier has become more complicated. 121 00:09:50,127 --> 00:09:50,907 How do I do that? 122 00:09:51,007 --> 00:09:51,666 How do I do that? 123 00:09:51,787 --> 00:09:54,786 Well, I think has become a big question that everyone seems to be asking about now. 124 00:09:56,901 --> 00:09:57,741 Excuse me, Matt. 125 00:09:58,021 --> 00:10:02,560 For us, it's just a fundamental understanding of what everybody at the table's goals are. 126 00:10:02,701 --> 00:10:05,081 And when you understand that, navigating those those goals. 127 00:10:05,016 --> 00:10:08,155 platforms become so I think a lot more clear on how to do that. 128 00:10:08,796 --> 00:10:12,815 You know I'm not here to say that oh you know I'm big tech and big social. 129 00:10:12,704 --> 00:10:18,584 So an ad tech they're all you're trying to just you know screw us over and they're not looking partnered with all of them We need them. 130 00:10:18,744 --> 00:10:25,366 There's no doubt and upon their targeting or their like audience billbounds or any of that. 131 00:10:25,987 --> 00:10:29,067 And your eggs are all in the basket of their data. 132 00:10:29,286 --> 00:10:31,386 I'm actually troubled moving forward as a marketer. 133 00:10:32,206 --> 00:10:34,946 And that understanding, I don't think is really debatable. 134 00:10:35,046 --> 00:10:36,786 Matt, I think it's been fairered it out. 135 00:10:36,906 --> 00:10:38,306 I mean, it started with Cambridge, and and I'm not going to be able to do that. 136 00:10:38,629 --> 00:10:44,389 Matt had a back then which was just Facebook and really popping the hood and seeing what kind of data they have. 137 00:10:45,089 --> 00:10:46,388 And compare that. 138 00:10:46,291 --> 00:10:49,650 to what they make available to marketers and what's their motive. 139 00:10:49,831 --> 00:10:55,011 Their motive is again, their motive is getting broadening the audience mass oppression because that's how they make money. 140 00:10:55,275 --> 00:10:56,734 I get why they do that. 141 00:10:57,095 --> 00:11:03,114 It's a common point of us as marketers and technologists to understand how to navigate that and how to use it. 142 00:11:03,431 --> 00:11:12,170 In my R -Perview, as I said, tools that are both in emerging tech, but also we're driving some of this stuff back from 15 years data ago. 143 00:11:12,714 --> 00:11:15,854 modeling and things like that that are really powerful. 144 00:11:16,214 --> 00:11:24,177 We just don't trust their platforms to go in and Define the audience on those targeting platforms with any of them. 145 00:11:24,178 --> 00:11:25,177 I'll be have for clients. 146 00:11:25,178 --> 00:11:28,457 We know we'll do a lot better if we just use the data model. 147 00:11:28,301 --> 00:11:36,040 the data world and build these audiences outside of ad tech and then convert them into publishable audiences into ad tech. 148 00:11:36,201 --> 00:11:36,941 There are. 149 00:11:37,268 --> 00:11:40,768 There we know our spend is relegated to this set of device IDs. 150 00:11:41,249 --> 00:11:43,069 You're not asking Facebook to make decisions. 151 00:11:43,069 --> 00:11:45,409 We're not asking Instagram to make decisions. 152 00:11:45,409 --> 00:11:53,769 We're not asking asking the OTT or any of those programmatic or DSP to make any decisions for us on where to next take that ad in terms of what it seems. 153 00:11:53,594 --> 00:11:57,333 makes his the best strategy because naturally their business model is part of that. 154 00:11:58,274 --> 00:11:59,313 That's really interesting. 155 00:12:00,094 --> 00:12:20,768 You say your whole company then was all about creating the the audiences outside of the ad tech platforms is like how do I do that how do we how do we create those audiences yeah it is He's you rooted in a very healthy acknowledgement that we need them and an even healthier acknowledgement that if we're all being honest. 156 00:12:20,567 --> 00:12:21,847 We can't trust them. 157 00:12:22,427 --> 00:12:35,449 I mean, I think if we've all learned anything the last seven or eight years and Digital marketing is that you just cannot Hope believe blinders on and set it forget it with campaigns because you cannot trust big tech to have your best interests in mind. 158 00:12:35,449 --> 00:12:36,368 They're gonna have their own. 159 00:12:37,369 --> 00:12:38,449 Yeah, it's powerful. 160 00:12:38,241 --> 00:12:50,894 for powerful so how do you go about creating these audiences and i'm curious if i for example were any commerce podcast where you talk about e -commerce And I'm just gonna pull out a random thing off my desk. 161 00:12:50,895 --> 00:12:51,434 I say random. 162 00:12:51,775 --> 00:12:56,194 There's only three or four things on my desk in front of me And so if you've listened to this show, you'll be going, man, that's not random. 163 00:12:56,315 --> 00:13:05,646 You always pull this out So I've got I've got to hear myself a little as you can see that they're a little Lego Indiana James right in the horse. 164 00:13:06,690 --> 00:13:10,710 I don't sell these online, it's just a fun thing to have on my desk. 165 00:13:11,871 --> 00:13:13,891 But I've got, let's say I do sell online, them online. 166 00:13:14,229 --> 00:13:14,289 right? 167 00:13:14,469 --> 00:13:16,689 I'm studying at my e -commerce business. 168 00:13:17,849 --> 00:13:31,931 How do I go about then, be finding or creating these target audiences rather than just going to say meta and saying fine for me everybody that likes the Lego page you know what sort of things do think I need to about it. 169 00:13:32,131 --> 00:13:39,450 Well, like a Lego page doesn't make a high conversion audience because first of all, you know, adults and kids alike, you know, play with Lego's, our generation. 170 00:13:40,539 --> 00:13:42,059 We came up for this. 171 00:13:42,699 --> 00:13:47,478 And Indiana Jones specifically is going to suppress out a lot of your audience and are in mind craft. 172 00:13:47,379 --> 00:13:50,919 and all of this and really that's where you really get into it. 173 00:13:50,939 --> 00:13:52,859 Matt is contextual data layering. 174 00:13:53,299 --> 00:13:57,738 It's not enough to understand somebody likes the Legos to then sell them back A to particular you. 175 00:13:58,040 --> 00:14:08,788 piece of leg up right you've got Indiana Jones well there's a demographic appeal you know you had a recent launching last couple years on a remake or I don't know if there's another narration I can see yet. 176 00:14:09,088 --> 00:14:34,796 So is there an audience play there with the ability to identify people that don't just like Lego so one Lego fans, people who spend money on Lego's, people who collect Lego's, two people that genre -specific like Indiana Jones, and like like that that raiders the loss arc and all of that at three people that are actively buying labels not just that have them in a collection but so there's all these contextual layers and then you have to always put in there intent. 177 00:14:35,476 --> 00:14:35,975 What's their intent? 178 00:14:36,076 --> 00:14:37,395 Are they buying labels with frequency? 179 00:14:37,556 --> 00:14:38,476 Because there's decalmers. 180 00:14:39,356 --> 00:14:40,516 It's not enough to... 181 00:14:40,266 --> 00:14:44,685 to hit an audience of likes to product or that you know is going to be amenable to it. 182 00:14:45,086 --> 00:14:55,736 You've got to identify people that are actively buying it because what you're to serve ads to everybody that likes Legos, you've got to then make decisions within that larger Lego audience. 183 00:14:56,157 --> 00:15:01,280 Who is it that is likely to buy This the particular like a piece and so for that you need contextual data layering. 184 00:15:02,821 --> 00:15:04,240 Contextual data layering. 185 00:15:04,781 --> 00:15:06,041 Which is a great phrase. 186 00:15:05,915 --> 00:15:09,474 by the way, I don't come across that phrase that often. 187 00:15:10,275 --> 00:15:11,355 Contextual data layering. 188 00:15:11,875 --> 00:15:35,169 So I'm assuming Jason rightly or wrongly that this is where your tech can help people because again I'm thinking about you know the young guy or the young girl or the young couple or starting their sort of side hustle business selling products online and they've not got the budget say that I've got you know because I've got an established e -con business. 189 00:15:35,026 --> 00:15:37,006 with a big ads budget. 190 00:15:37,766 --> 00:15:43,645 What sort of things do they need to think about with this contextual data layering that's going to work? 191 00:15:43,509 --> 00:15:53,458 For them just starting out well, you know getting into contextual data layering is not necessarily a startup type of strategy. 192 00:15:54,159 --> 00:16:00,319 There are certain learnings that have to be understood before you start applying real data model. 193 00:16:00,118 --> 00:16:02,437 into your marketing that has started up. 194 00:16:02,438 --> 00:16:03,158 She doesn't know yet. 195 00:16:03,518 --> 00:16:08,498 I mean, we all consider our in our offices, home offices, or at our, you know, our conference room. 196 00:16:08,738 --> 00:16:18,300 And as marketers kind to of do do what we think is a high likely conversion audience, but as you know, having a big e -commerce guy the are, that is almost always illuminated to be slightly smooth. 197 00:16:18,659 --> 00:16:21,598 Who's actually buying I've never got it right yet to be honest with you. 198 00:16:21,819 --> 00:16:22,178 Yeah. 199 00:16:22,639 --> 00:16:22,998 Yeah. 200 00:16:23,899 --> 00:16:27,580 No, I mean yeah, I don't think it about me right I out have a gate, how can you? 201 00:16:27,721 --> 00:16:30,240 Because that stuff, dubbing, this, there's trends and all this stuff. 202 00:16:30,701 --> 00:16:39,493 So I would say to marketers this, in order to understand really what's actually questionable in your business, you have to be able to leverage analytics, right? 203 00:16:39,673 --> 00:16:40,972 And there's all these tools that are free. 204 00:16:41,113 --> 00:16:47,513 You don't have that money, but what you have to also understand is that when you're testing offers, you're testing creatives, what audience. 205 00:16:47,282 --> 00:16:48,962 against is not being presented to. 206 00:16:49,122 --> 00:16:51,381 So if you're in a medic campaign and you're just niv. 207 00:16:52,182 --> 00:16:55,001 Facebook ads and you're doing an A, B test. 208 00:16:54,890 --> 00:16:58,669 on some creative or an offer and you go, wow, this one's really popping. 209 00:16:58,830 --> 00:17:03,310 The big question we always have is with all of the slots built into that data, with all of You you. 210 00:17:03,319 --> 00:17:07,579 ronious slacks that are either diluted or just not present anymore. 211 00:17:08,159 --> 00:17:10,379 Who who who liked it of that audience? 212 00:17:10,659 --> 00:17:12,698 Was it was it I can be take Wamburgini? 213 00:17:13,100 --> 00:17:24,254 So much of their traffic or what digital marketers take credit for, except a teen -year -old boy is going to their website to get a picture for the background of the Like that's a significant audience segment for them. 214 00:17:24,813 --> 00:17:27,094 Is that where you put your retargeting efforts? 215 00:17:27,294 --> 00:17:29,273 Is that where you put your brand's strategy? 216 00:17:29,155 --> 00:17:46,874 No, so how do you define you know the the result of a task if you don't know the audience well And I know who actually liked it was that the 1820 year old You know kids that love the ad and they just love it because they're active on social media and they're more likely to see it and that's Engage or is that high conversion say? 217 00:17:46,729 --> 00:17:48,069 is that who liked it? 218 00:17:48,209 --> 00:17:53,849 And so being able to understand that takes some, just to understand it is you look at your analytics, I think. 219 00:17:54,429 --> 00:17:55,908 Yeah, and checking out that dates. 220 00:17:56,049 --> 00:18:06,292 And it's interesting because One of the things I hear a lot on the show is, you know, when it comes to data, obviously you've got to test this, that test that headline against again. 221 00:18:06,414 --> 00:18:07,034 this headline. 222 00:18:07,234 --> 00:18:13,433 Test that image against that image, that copy against this copy, split test AB test. 223 00:18:13,934 --> 00:18:20,117 I've not heard many people jacen and come on the show and say yeah but what audience are you showing that to? 224 00:18:20,757 --> 00:18:28,133 You know everyone sort of focuses on the things which are kind of say things which which is seen because, you know, headline is easily seen, isn't it? 225 00:18:28,474 --> 00:18:30,734 Whereas the audience is not necessarily that straightforward. 226 00:18:31,534 --> 00:18:33,993 Yeah, well, I mean, it's... 227 00:18:33,629 --> 00:18:53,715 It's so obvious and errant parent and yet it runs so counterintuitive to an understanding we have to have a digital marketer to say that we start digital doing marketing campaigns from the ad serving audience piece forward because we just assume that when we tell Facebook for example that we want to target this audience gasping the ads are going. 228 00:18:54,195 --> 00:18:58,294 Well, we're over here screaming from the sidelines as specificity as, but it's not. 229 00:18:58,195 --> 00:19:08,104 It's really really not I was at the digital marketing world forum based I think in the UK there I'm they they do shows all the over the world world, the world, the world they want to Miami. 230 00:19:08,804 --> 00:19:12,823 And so we're talking to these folks about, about, you know, all of these things. 231 00:19:13,084 --> 00:19:27,570 And what really comes to understand as a marketers cross those data selects are just buttoned up so what we did just as a little case study going into this is I went into face Facebook or my team going to Facebook and say listen listen narrowly my narrowly defined an audience. 232 00:19:27,851 --> 00:19:36,773 So let's go by job title Which as you know not everybody puts their job title, but we just want to serve ad to people with these five or 10 or 12 job titles in these cities. 233 00:19:37,233 --> 00:19:42,004 And let's see, let's look at the engagement metrics and let's just show how obvious We say they don't match up. 234 00:19:42,265 --> 00:19:44,724 So we target five or six cities and marketing job titles. 235 00:19:45,045 --> 00:19:48,925 We had people a thousand miles away, nowhere near at marketing. 236 00:19:48,693 --> 00:19:53,252 marketing advertising or even business replying and commenting on our post. 237 00:19:53,413 --> 00:19:53,893 We're waiting there. 238 00:19:53,993 --> 00:20:05,337 We told Facebook and gave them money and said, you just want to go After after people that have marketing made into marketing director chief marketing officer job titles, how does this gentleman in Tucson Arizona when our campaign is supposed to to be? 239 00:20:05,286 --> 00:20:06,526 be targeted on the East Coast. 240 00:20:07,706 --> 00:20:10,186 This guy was one particular guy. 241 00:20:10,786 --> 00:20:13,185 We tired Vietnam, that variant of veterans. 242 00:20:13,007 --> 00:20:23,734 causes went with this profile nowhere near marketing nowhere near marketing and yet he's commenting on our posts because he didn't understand why got the ad Yeah, we don't either. 243 00:20:24,334 --> 00:20:43,853 So if you think that your ads, if you start your campaign, which is that trust, and well, we know that if we set this up and And matter Google or any of these big tech platforms that's who it's going to you're already losing 30 40 50 % your ads And it's just leaking out the front door, but the big problem matters is it makes your analytics diluted. 244 00:20:44,013 --> 00:20:46,113 It really dilutes the action ability. 245 00:20:45,919 --> 00:20:52,219 of the analytic insight you get from campaigns when the audience is so or so also sloppy. 246 00:20:52,679 --> 00:20:53,958 I mean how can you take action? 247 00:20:53,713 --> 00:21:01,492 action on activity and engagement when half of your audience are 30 % of your audience, depending on the market you're in, it isn't even the right audience. 248 00:21:01,773 --> 00:21:05,645 But man, I really like the the ad because it's orange and they like orange and consumers take action on orange. 249 00:21:06,026 --> 00:21:07,006 So they're clicking the ad. 250 00:21:07,586 --> 00:21:10,305 But this gentleman in Arizona wasn't going to hire us. 251 00:21:10,085 --> 00:21:12,885 as you're marketing, but you're not even close. 252 00:21:13,325 --> 00:21:17,665 Nor did they have just the interest category of ad -tack or marketing or more tech. 253 00:21:17,874 --> 00:21:24,833 So I, for us, you've got to take a step back and start with that piece, the audience. 254 00:21:25,294 --> 00:21:25,893 Who do you want to to see? 255 00:21:26,016 --> 00:21:29,876 serve the ad to and how do you make sure that's where you serve your ad. 256 00:21:30,016 --> 00:21:43,285 So what we're doing is building these audiences outside of ad tag with legally compliant F typically and F. source data where we're modeling for contextual data layers and illuminating that illuminate amenability hobby. 257 00:21:44,919 --> 00:21:49,019 The economic wherewithal just all of these things intergerman to a high -permversion audience. 258 00:21:49,380 --> 00:21:55,904 But then we're converting them into nothing more We're than going to list and device IDs that we publish to add deck and we publish it across the board. 259 00:21:56,305 --> 00:21:59,064 So we have commoditized for our clients these ads. 260 00:21:58,857 --> 00:22:13,045 I take platforms because you know, frankly, I don't know about you, but I don't think any of my clients give a rip if that person saw it on metas, one of metas platforms like Instagram or or Facebook where they thought I'm gonna display add on the 10 speed website they frequent. 261 00:22:13,486 --> 00:22:14,286 I don't think they care. 262 00:22:14,586 --> 00:22:16,565 They want the conversion and they want the right audience. 263 00:22:17,011 --> 00:22:21,051 and if you're accomplishing that, then really you shouldn't care what channel they're seeing it on. 264 00:22:21,371 --> 00:22:29,144 So publishing it to all of them, and then simply allowing that to play out, that's going to feed your on the channel and device much better. 265 00:22:29,885 --> 00:22:35,685 So if I'm understanding this right, Jason, the way that you control the audio. 266 00:22:35,455 --> 00:22:58,054 is you are telling Facebook the idea of the person you're in effect saying to me or whoever these are the people you to need reach as opposed to and that's based on your own research, your own data sources as opposed to saying to meta Find me all these mocked indirects and they just happened to leak stuff out. 267 00:22:58,255 --> 00:23:02,754 We're not giving Matt a list of criteria we would like for them to see. 268 00:23:02,955 --> 00:23:03,435 Present. 269 00:23:03,244 --> 00:23:06,304 and to serve an ad because we know they're not going to pay attention to it. 270 00:23:06,704 --> 00:23:17,978 And even with that, when they are, if you think about this, really just a mechanics of it, with iOS, I said, I have a really killing abstract data here domestically the US over 95 % of consumers have opted out of it. 271 00:23:18,278 --> 00:23:20,618 That is all their second third party data it's gone. 272 00:23:20,618 --> 00:23:29,322 So now they can't do do that with contextual data layers because they were just API -ing them and using you know permissions and things really nefariously get at it. 273 00:23:29,482 --> 00:23:44,845 So consumers said no they We're got but here in the US and as you know we're way behind you guys in terms of data privacy for consumers we're way behind But you know, one of the things that we all have to understand is to be a really hyper target marketer. 274 00:23:44,866 --> 00:23:46,405 Here's one piece of data you never need. 275 00:23:47,566 --> 00:23:48,366 Personally identifiable. 276 00:23:48,162 --> 00:23:49,042 more information. 277 00:23:49,482 --> 00:23:50,262 I don't need any of that. 278 00:23:50,442 --> 00:23:51,141 I don't need your name. 279 00:23:51,602 --> 00:23:52,601 I don't need your data birth. 280 00:23:52,922 --> 00:23:56,562 I don't need any kind of government ID here in the States. 281 00:23:56,562 --> 00:23:57,122 It's so scary. 282 00:23:57,482 --> 00:23:58,555 I don't need any of of that. 283 00:23:58,996 --> 00:24:07,096 I just need to know that this set of devices belongs to a human being that's in the market for this or is showing behavior that they're going to buy something that they're my client. 284 00:24:06,901 --> 00:24:10,160 and a cell or that they're into a certain, whatever the case is. 285 00:24:10,841 --> 00:24:15,000 We just need to know that those devices are in the purview of somebody. 286 00:24:14,780 --> 00:24:19,379 Somebody that's going to take action on a product, can insert the ad about that product and give them that option. 287 00:24:19,920 --> 00:24:21,360 We don't sell data. 288 00:24:21,900 --> 00:24:23,619 We don't make the zero revenue comes There's in. 289 00:24:23,605 --> 00:24:25,205 a specificity for selling data. 290 00:24:25,365 --> 00:24:25,585 Zero. 291 00:24:26,005 --> 00:24:27,304 We don't sell any data. 292 00:24:28,565 --> 00:24:31,765 So you day, I'm, I'm, this is fascinating. 293 00:24:31,848 --> 00:24:39,851 And a lot of ways because you have just said or at least what I've just heard let me preface my this correctly Okay. 294 00:24:41,071 --> 00:24:46,031 That you don't need the name, you don't need the email address, all the things that we've been told as a mob says we need. 295 00:24:46,531 --> 00:24:49,150 You just need it, I think you said a device ID. 296 00:24:48,968 --> 00:25:03,403 So you've got that information and your giving Facebook that information to market to those people or you just buy pass in Facebook entirely. 297 00:25:03,943 --> 00:25:16,006 Well now we look we You know, Facebook's a great place to serve ads, especially for the core demographics spending the most money, you know, it's, it's full of age, you know, 30 to to 54, whatever that age group is to pick on a product category. 298 00:25:16,866 --> 00:25:17,246 And they're there. 299 00:25:17,546 --> 00:25:25,010 I mean, it's, it's, it's, it's undeniable that there's still certain and segments that trust Matt at least Facebook specifically to convert. 300 00:25:25,351 --> 00:25:26,430 So no, we want Facebook. 301 00:25:26,911 --> 00:25:29,191 We just don't, we just when they say, hey, we'll go ahead and for talk to you. 302 00:25:29,424 --> 00:25:29,544 you. 303 00:25:29,604 --> 00:25:31,763 We say no thanks to target these people for us. 304 00:25:32,144 --> 00:25:42,447 And again, at Anderson's Temple, to you know, calculation, what we're really doing as We're a just saying to big tech world everybody that their targeting selects are diluted and they know it. 305 00:25:42,687 --> 00:25:46,326 The messaging they're putting out Facebook just sent an email out Last like. 306 00:25:46,425 --> 00:25:47,604 week, I'm sure you got it. 307 00:25:47,785 --> 00:25:49,004 Terry agency in the world. 308 00:25:49,365 --> 00:25:51,525 Hey, we've got this new AI tool. 309 00:25:51,985 --> 00:25:54,025 And you know, I hope you broaden your audience. 310 00:25:54,185 --> 00:25:54,405 Yeah. 311 00:25:54,525 --> 00:25:55,545 And I don't put anybody. 312 00:25:55,453 --> 00:26:01,693 Either cares about ROI that's going G if I could just broaden my audience I'd be more successful. 313 00:26:01,693 --> 00:26:16,331 Now we're looking at narrowly defined audiences we're looking to understand consumer segments be to be segments and how they're taking action and what what what what works with a segment a versus segment be even under an umbrella of a high conversion audience. 314 00:26:16,450 --> 00:26:17,390 I want to be a little smarter. 315 00:26:17,272 --> 00:26:18,772 then just more people. 316 00:26:19,312 --> 00:26:20,271 Yeah more people. 317 00:26:20,552 --> 00:26:21,411 Yeah yeah yeah. 318 00:26:21,412 --> 00:26:21,911 Yeah it's more people. 319 00:26:21,912 --> 00:26:23,491 More people just never really works. 320 00:26:23,612 --> 00:26:24,312 Does it? 321 00:26:25,532 --> 00:26:32,722 So Someone's listening to the show, you know, there are reasonably sized e -commerce business, turnover a couple of million. 322 00:26:33,717 --> 00:26:40,957 What's, and they've maybe done traditional meta advertising and Google advertising. 323 00:26:41,497 --> 00:26:42,017 What? 324 00:26:41,895 --> 00:26:45,415 That's the sort of the advice for that group of people. 325 00:26:45,575 --> 00:26:47,635 What are some of the sort of takeaways that they can take? 326 00:26:47,835 --> 00:26:50,135 I mean, yes, you're mentioning, you know, check out the make audience. 327 00:26:50,407 --> 00:26:51,547 sure it's going to the right thing. 328 00:26:53,187 --> 00:26:55,967 Look at the analytics, but what sort of thing should I be looking for? 329 00:26:56,307 --> 00:26:58,126 What are some of the next steps? 330 00:26:57,992 --> 00:27:11,292 So I should take well, but before I keep for for people not doing business with specificity not ready to do business specificity and I'll tell you right now technology are to is really focused on serving ads here domestically in the US. 331 00:27:11,653 --> 00:27:11,813 We're not. 332 00:27:12,033 --> 00:27:14,392 We can do ads like through two -blown the .com. 333 00:27:14,440 --> 00:27:20,760 UK and Europe and other countries, but we're relegated again to some flattening of the data. 334 00:27:21,340 --> 00:27:30,080 Not not Because because the data privacy balls are different and we don't have all the the often data that we have here domestically, but the first thing I can tell Mark. 335 00:27:32,066 --> 00:27:38,145 Or if they're not going to come down our road, it's a source, a much smarter data API. 336 00:27:38,083 --> 00:27:40,023 software for analytics. 337 00:27:41,103 --> 00:27:50,134 GA4 is great for a marketer that doesn't have a budget and GA4 is great if you can afford the very expensive version that really pops the hood. 338 00:27:50,754 --> 00:28:00,105 But for the free version, I mean Google inherently is going to show you or illuminate It results more clearly than take place in their ecosystem. 339 00:28:00,945 --> 00:28:06,325 So they just have to select, they say, you know, it's basically just direct traffic. 340 00:28:06,740 --> 00:28:07,960 And what is that? 341 00:28:08,120 --> 00:28:10,059 That's everything you're doing with your digital handspin. 342 00:28:10,560 --> 00:28:13,279 That is that's that's just flight as programmatic connected. 343 00:28:13,400 --> 00:28:14,280 That's all these things. 344 00:28:14,480 --> 00:28:16,040 They don't yet make a living on. 345 00:28:15,866 --> 00:28:19,305 And so it's just lump it into this box that you can't parse it out. 346 00:28:19,586 --> 00:28:28,294 So there's a lot of tools out there for analytics to at least arrive I'm at going to better resolve in terms of your segments channels to know where that put through which coming from. 347 00:28:28,715 --> 00:28:41,820 The other thing is everywhere you have the opportunity to deliver Either through big tech or even outside of big tech through direct campaigns where you really understand your audience, watch those analytics and always layer. 348 00:28:41,747 --> 00:28:50,646 And then, John, suppose everything you're doing a big tech, you'll see these widening of data points that really speak to what's going on in in your life. 349 00:28:50,697 --> 00:28:51,716 your social campaign. 350 00:28:51,857 --> 00:28:58,277 There are ways to manipulate those selects and Facebook, for example, to make your campaigns. 351 00:28:58,198 --> 00:28:59,057 It's performed better. 352 00:28:59,158 --> 00:29:01,818 There's a cottage industry to do that. 353 00:29:01,938 --> 00:29:04,638 You know, here in the US, we have Gary V. We better check media. 354 00:29:04,958 --> 00:29:13,999 And he's talking about just what's been called If to you put out a video and it performs well and you want to keep boasting it, keep moving it. 355 00:29:13,862 --> 00:29:41,416 and drive more revenue out of it than the end of this video since we found that if you put a meme first and then a video and then I'm like wait no Like I'm like the 1990s cheap codes on Nintendo's right forward forward back back to BBA bunch like that's great for Gary Vee who's got the inside I'm trying to track it better but all of us out here we're not friends with the management team that better we don't get the cheek goes ahead and talk so by the time he's sharing it They're done. 356 00:29:41,897 --> 00:29:42,236 There they have. 357 00:29:42,297 --> 00:29:48,996 There are you've been used by the big agencies that have these inside tracks and took for me to understand your audience. 358 00:29:49,676 --> 00:29:56,455 and it takes time to dig through your following profiles and really understand what they look like. 359 00:29:56,708 --> 00:30:02,447 I think that understanding until you're ready to really harness smarter data modeling is at least a start. 360 00:30:03,168 --> 00:30:04,407 Yeah, and I very good. 361 00:30:04,288 --> 00:30:06,148 It's very good insight. 362 00:30:07,567 --> 00:30:11,627 So, what software would you recommend other than GA4? 363 00:30:12,168 --> 00:30:15,028 You mentioned, you know, it's OK, but there are better ones out there. 364 00:30:15,032 --> 00:30:15,388 So What's the problem? 365 00:30:15,372 --> 00:30:25,269 the platforms coming to your mind well there's a ton of them mom and you know to be really frank with you We intentionally remain agnostic I'll stick on all of these issues. 366 00:30:25,269 --> 00:30:27,068 We don't advocate for one versus another. 367 00:30:27,389 --> 00:30:29,968 We advocate for clients that were big believers in it. 368 00:30:30,049 --> 00:30:40,531 And if you really prank if you if you understand How these software's work, they all have like not some of them at multiple, but they all have like a particular thing they're really good at. 369 00:30:40,352 --> 00:30:42,952 a little better than the others and they kind of cut their teeth on that. 370 00:30:43,332 --> 00:30:48,732 So you want to try to partner with a firm that's really specialized in e -colors or in B2B. 371 00:30:48,567 --> 00:30:57,846 or in branding or even vertical market high -end e -commerce versus you know you're more mass volume, $5 product. 372 00:30:57,687 --> 00:31:00,267 like needs 20 million impression campaigns. 373 00:31:00,847 --> 00:31:06,546 So I would say to your homework, we are going to put up on our website later this week a list of some of these software. 374 00:31:06,354 --> 00:31:13,253 Where's the reviews on the average clients over the last six to 12 months, but you know, AI has really changed so much. 375 00:31:13,254 --> 00:31:15,114 Yeah, I'm in terms of what you use and them. 376 00:31:15,535 --> 00:31:16,614 watch not anymore. 377 00:31:16,875 --> 00:31:21,794 It's really rock the boat and I think there's a lot of misunderstanding of AI right now. 378 00:31:22,695 --> 00:31:23,974 Yeah, there is, isn't it? 379 00:31:24,055 --> 00:31:24,515 I need that. 380 00:31:24,393 --> 00:31:33,693 I love how everybody is throwing the word AI onto everything like it's you know I can buy this now because it's you know Indiana like Indiana Jones AI. 381 00:31:35,389 --> 00:31:38,468 If I put AI on it, it makes it magical. 382 00:31:38,649 --> 00:31:40,629 It's going to do something you never anticipated. 383 00:31:41,169 --> 00:31:42,569 Where do you see... 384 00:31:43,488 --> 00:31:51,089 As we're on the topic of AI, where do you see AI going in relation to the type of thing that you're talking about in relation because to? 385 00:31:51,204 --> 00:31:54,903 Facebook have command said, you know, we've now got AI this going to help you target better. 386 00:31:57,444 --> 00:32:04,630 Is that I have mixed feelings about whether The Facebook ever tells me the truth or not but um they go. 387 00:32:06,490 --> 00:32:14,986 It's one of those isn't it but where do you see over the next few years This that whole industry going because of AI some of the things that maybe we should watch out for. 388 00:32:15,747 --> 00:32:30,286 Well I think what people have to understand about AI is that let's take I think these analytics software that are touting and that some of them already do a 9 -10 phase revenue leveraging AI for your analytics and how to You know, right? 389 00:32:30,426 --> 00:32:31,406 It's more conclusions. 390 00:32:31,706 --> 00:32:39,826 They all start with the assumption that the data you're getting out of Facebook and Instagram and threads and TikTok and Twitter. 391 00:32:39,659 --> 00:32:52,303 for X now and LinkedIn and through your programmatic and DSP and all of those and they're assuming that this data is good and from there we're We're going going to to use AI to draw conclusions, but here's a thing. 392 00:32:54,184 --> 00:32:55,683 There's a case studies of this. 393 00:32:55,964 --> 00:33:00,603 If you feed AI, I dumb information is gonna get you dumb conclusions. 394 00:33:01,843 --> 00:33:03,682 Yeah, it'll just work quickly. 395 00:33:03,683 --> 00:33:04,543 Yeah, that's true. 396 00:33:05,543 --> 00:33:08,003 Go with J. Go with J. All right, it's the absolutely. 397 00:33:08,523 --> 00:33:08,543 Yeah. 398 00:33:08,863 --> 00:33:12,483 I have cut my teeth on emerging tech and digital marketing for 20 years. 399 00:33:12,823 --> 00:33:16,600 And it's hilarious to me and that I'm Sure, sure you've got some shared experience here. 400 00:33:17,140 --> 00:33:22,420 Our industry gets grass vinaigular way before usability. 401 00:33:22,367 --> 00:33:24,987 and then everybody flocks to do it like it's a real thing. 402 00:33:25,687 --> 00:33:27,727 So you got, yeah, so you got this analytic tool. 403 00:33:27,727 --> 00:33:29,307 That's great, but your data's still bad. 404 00:33:29,687 --> 00:33:33,928 So what it's going to show you is all the people that aren't relevant They're liking your ad. 405 00:33:34,028 --> 00:33:52,993 Yeah, let's go to more of those but they don't know that's the 17 year olds looking for the iPhone background picture or the Android picture for their For their phone from labor geeky that guy doesn't know the difference it doesn't have that understanding even if you feed it The company's like meh, I'll never pop the hood like your AI tool for your campaigns. 406 00:33:53,374 --> 00:33:55,813 Yeah, on their into their into their ecosystem. 407 00:33:56,054 --> 00:33:58,074 So it's always going to be a hit hard and hope. 408 00:33:57,941 --> 00:34:00,861 and really trust it meta and we don't. 409 00:34:01,041 --> 00:34:03,540 So I just don't call you a single very large company. 410 00:34:03,641 --> 00:34:05,620 Now you're six weeks with a very large company. 411 00:34:05,941 --> 00:34:06,440 So I'm the house. 412 00:34:06,286 --> 00:34:10,606 We really think about partnering with this company because audience ideas really are challenging. 413 00:34:10,846 --> 00:34:12,406 They've got this trade optimization tool. 414 00:34:12,686 --> 00:34:14,785 My great, so you know your audiences are deluded. 415 00:34:14,926 --> 00:34:16,006 You know you're wasting a lot of I ads. 416 00:34:15,968 --> 00:34:27,231 say and you're gonna feed AI all of that data to help you arrive at all of the conclusions based on data you know is bad that doesn't sound like it That is kind of like a great strategy to me. 417 00:34:27,471 --> 00:34:28,830 I've said on the sidelines today. 418 00:34:28,831 --> 00:34:53,034 I for 18 months just watching the market just do what it does with everything new And I'll be frank and I'm just acquired an AI programming company with there is a play with AI real life there's a play that we're making I think there's real danger in the overconfidence people have in their eye and there's a real challenge with the bastardization of communication channels that they are. 419 00:34:53,594 --> 00:35:04,099 That frequency of that per - And since cost model gets flattened something like email, I mean, GI, that's what I'm hoping for is more emails, right? 420 00:35:04,387 --> 00:35:13,487 I think we've got an AI email tool because it unfortunately works and you've got to go where the market goes and it's automated and you know conversions are cheap. 421 00:35:13,330 --> 00:35:13,610 keep. 422 00:35:14,130 --> 00:35:23,169 However, long term, we're all going to end up in a cloud for corporate communication because email is going to get just crushed as a communication channel by AIG. 423 00:35:22,932 --> 00:35:26,132 I mean, you can see a ramp up. 424 00:35:26,192 --> 00:35:28,311 The cost for instance is so low to send email. 425 00:35:28,652 --> 00:35:30,732 Who's not going to pay email right now? 426 00:35:30,832 --> 00:35:31,751 Who's not going to But do it? 427 00:35:31,805 --> 00:35:34,525 yeah, it's a really interesting one isn't it? 428 00:35:34,585 --> 00:35:35,524 How you're right? 429 00:35:36,265 --> 00:35:49,621 I'm a spend I don't even know how on long the start of every day just delete delete delete and you you don't even look at them now because you go with somebody that's not even from a person this is a iran this and you can tell want the world. 430 00:35:49,634 --> 00:35:50,714 to straight off the bat to be fair. 431 00:35:52,114 --> 00:35:53,913 But you're right, I don't need more email. 432 00:35:54,074 --> 00:35:57,453 But my email seems to be, I don't actually have any more emails. 433 00:35:57,284 --> 00:36:18,445 I was getting this year as opposed to last year, I suppose I'd be a really interesting step to know, but yeah fascinating, so but I like this, you know, I It's such a sensible thing what you said AI is not going to solve your problem if you're still giving it crap data and so and use a chat gbt4 to to produce a programming that will automate to me. 434 00:36:18,745 --> 00:36:23,425 Malone is not the same thing as real machine learning when it comes to identifying high conversion quality. 435 00:36:23,623 --> 00:36:31,522 audience that takes a whole different type of programming and a whole different type of programmer and and that's just not to play chat. 436 00:36:32,313 --> 00:36:42,764 GPT4 and just go ahead and say well I'd like to I would like to figure out how to make my house you know energy efficient for five dollars a month and I have a seven thousand square foot house And it'll spin out how to do it. 437 00:36:42,885 --> 00:36:44,165 It's ridiculous and crazy. 438 00:36:44,365 --> 00:36:47,904 And if you understand that that's what AI is going to deliver with bad data. 439 00:36:48,459 --> 00:36:56,878 that it didn't, that I guess it's okay, but it is, it is not doing right now, doing nothing, but really assessing bad data inputs and how to refine Yes, those. 440 00:36:57,367 --> 00:37:13,668 and I guess if you've got the if you've at one end you've got the data as in the client data You figure out who the right target audience is or you've got that information and then you can connect that to the consumers or your customers. 441 00:37:13,967 --> 00:37:17,228 you know, e -com system where they can analyze what they bought and when. 442 00:37:18,448 --> 00:37:21,768 Then I would imagine that I could give you some very interesting information. 443 00:37:22,508 --> 00:37:27,227 Well, I mean, you know, man, I don't want to run over it, but here's a great, uh, by case study. 444 00:37:27,067 --> 00:37:31,986 on the difference between my big texts or getting on what we're doing. 445 00:37:32,547 --> 00:37:33,547 And this is going to commercial. 446 00:37:33,827 --> 00:37:34,967 I'm talking about approach. 447 00:37:34,705 --> 00:37:41,284 So you take an industry like the window industry, window replacement industry here in the Tampa, Sarasota market. 448 00:37:41,845 --> 00:37:50,485 So if you're a window company, your goal with your depending on where you're at the market are we have a client that sells like 50 ,000 dollar plus window jobs. 449 00:37:50,726 --> 00:37:51,005 Oh well. 450 00:37:51,166 --> 00:38:00,973 So naturally they're just hard So to the audience is a consumer audience is you want to suppress out for example if you don't own a home we don't want more content nobody's buying windows. 451 00:38:00,846 --> 00:38:01,806 for the rental property. 452 00:38:02,146 --> 00:38:04,006 Nobody's buying high end windows for the rental property. 453 00:38:04,566 --> 00:38:06,266 And then there's all this value of housework. 454 00:38:06,506 --> 00:38:09,525 When you really get smart with data and you start with all the data. 455 00:38:09,376 --> 00:38:11,795 select that you can then use for analytics. 456 00:38:12,096 --> 00:38:19,390 You arrive at a conclusion that your highest conversion audience in this market forms this client and somebody that That's asks 26 % home equity or more. 457 00:38:19,771 --> 00:38:25,251 That's the one coronary across all segments that illuminates the highest conversion rate and the most cost. 458 00:38:25,057 --> 00:38:36,045 acquisition, you'll never find that select that understanding anywhere in meta, anywhere in any big tech or big app Tech platform, it dates, not even there, they're not even trying. 459 00:38:36,506 --> 00:38:43,030 Because if they know if you do that, all of a sudden your audience went from a million, like, Take the whole consumer 3 million people. 460 00:38:43,371 --> 00:38:45,331 Now we're home owners, now we're a million five. 461 00:38:45,511 --> 00:38:46,890 Now we're homeowners of a certain value. 462 00:38:46,991 --> 00:38:48,111 Now we're 500 ,000. 463 00:38:48,331 --> 00:38:49,051 Now we're homeowners. 464 00:38:48,885 --> 00:38:50,544 There's a certain value, a certain equity. 465 00:38:50,885 --> 00:38:57,004 Now we're down to 115 ,000 people or 140 ,000 people on an annualized basis to focus our ads That's on. 466 00:38:57,013 --> 00:38:57,412 bad dog. 467 00:38:57,613 --> 00:38:58,352 But the conversion. 468 00:38:58,473 --> 00:39:06,283 So the ads that comes way down, the frequency goes up, the cadence gets better because the analytic understanding this is the the audience. 469 00:39:06,664 --> 00:39:06,824 Yes. 470 00:39:07,204 --> 00:39:13,103 And I buy so their behaviors are really informative and informative campaign back in real time. 471 00:39:13,583 --> 00:39:16,337 And so because that's how action Well those analytics we can't. 472 00:39:17,357 --> 00:39:30,238 Yeah, super powerful and you look at that and you go well that makes an awful lot of sense You know, instead of spending money out in advertising to a million people, I'm just going to advertise to 50 ,000 people over here. 473 00:39:30,149 --> 00:39:35,909 Who I know are the exact people I need to advertise to, so I'm saving myself 950 grams worth of advertising. 474 00:39:36,229 --> 00:39:42,990 Plus, my conversion rate is going to be, I imagine and significantly higher and the buy is going to be significantly higher. 475 00:39:43,151 --> 00:39:45,910 So then I'm getting a bigger return on investment and then the management director. 476 00:39:45,748 --> 00:39:47,707 I'm just happy and everyone's happy on that one. 477 00:39:48,328 --> 00:39:50,507 It's like the holy grail of marketing. 478 00:39:51,488 --> 00:40:03,084 And tell me about Well, whilst we're talking about this Jason tell me about peak pocket because I was on the peak pocket website because obviously I would you know inside of something me these notes. 479 00:40:03,244 --> 00:40:06,064 I'm like, pickpocket is just one of really cool name. 480 00:40:07,544 --> 00:40:09,963 And I sort of wonder what that's about. 481 00:40:10,084 --> 00:40:10,804 And then I went on to the website. 482 00:40:11,669 --> 00:40:19,910 I'm like, what you have done, or which I assume I've read in the data is US based only, but what you have done I I think is thought was, really good. 483 00:40:20,668 --> 00:40:27,507 if I've understood this right, Jason, I thought it was quite magical, almost witchy. 484 00:40:27,217 --> 00:40:32,097 which craft like, but just explain what it is for the listener. 485 00:40:32,997 --> 00:40:36,217 Yeah, so pickpock is the self -serve platform. 486 00:40:36,517 --> 00:40:44,328 So it's really hard We're dipping our toe into the water of competing with frankly big tech and doing it with better data. 487 00:40:44,968 --> 00:40:48,247 So right now, PIGPocket is relegated to location based only. 488 00:40:48,408 --> 00:40:48,988 It's in beta. 489 00:40:48,799 --> 00:41:03,867 beta testing right now, we're fusing AI and doing as we speak right now it's relegated to location base so wherein you've got like like geofencing and some of these technologies it's a half a mile big circle or a mile and a half big circle. 490 00:41:04,408 --> 00:41:12,278 Pickpocket is API data sense that arriving and audiences that are location based relegated to circles as small as three feet by three feet. 491 00:41:12,739 --> 00:41:25,296 So you can go ahead and you can put the addresses you want to compete with or the two -on -a -polyty So if you're in a retail space, there's about 15 vertical markets where location just matters. 492 00:41:25,121 --> 00:41:25,940 That was quite a bit. 493 00:41:26,161 --> 00:41:26,300 Yeah. 494 00:41:26,721 --> 00:41:33,761 As an illuminate of a high conversion audience, especially in frequencies, verticals where people, you know, go to a bar they can do silver frequency. 495 00:41:34,381 --> 00:41:38,865 So PickpockerLogs you go and set up those locations in your market. 496 00:41:39,085 --> 00:41:40,405 So here's seven of my competitors. 497 00:41:40,645 --> 00:41:43,385 I'd like to tell them about our Friday night food special. 498 00:41:43,225 --> 00:41:51,584 or whatever drink specials or any it's big, it's scalable and you put them in and then it calls the data and you upload your own ad, you spit it out. 499 00:41:52,512 --> 00:41:56,892 disseminate your own spin model for frequency and link to campaign. 500 00:41:57,113 --> 00:41:58,552 You get to set it up same way you do matter. 501 00:41:58,913 --> 00:42:00,453 The only we promise you is we're not I'm going to. 502 00:42:00,426 --> 00:42:02,786 just going to make a bunch of wild assumptions and grow your spend. 503 00:42:03,306 --> 00:42:07,566 You tell us you want to send 500 bucks for the month on these locations. 504 00:42:07,966 --> 00:42:09,306 One thing we guarantee you. 505 00:42:09,503 --> 00:42:20,580 You will not serve an ad to anybody that did not visit one of those locations in the time period you're running your campaign that we are in team and so it's It's our first move into that market. 506 00:42:20,881 --> 00:42:25,500 We're going to bring in criteria based where you're going to be able to set criteria with contextual data layers. 507 00:42:25,300 --> 00:42:30,359 and then go after it and then it publishes the ads literally everywhere. 508 00:42:30,820 --> 00:42:37,297 It's through an attack platform that then does the the ad placement through device ID only to everywhere. 509 00:42:37,598 --> 00:42:41,717 So it's social, it's programmatic, it's DSP, it's all of that. 510 00:42:43,588 --> 00:42:52,107 And when I saw this, I thought, if I end a restaurant, for example, this struck me as particularly genius. 511 00:42:51,940 --> 00:42:54,780 It's because I could do very high -per -localised marketing. 512 00:42:55,340 --> 00:42:55,600 Yeah. 513 00:42:57,299 --> 00:43:00,979 And using your system and I can go right, I'm just going to go here and here here. 514 00:43:01,116 --> 00:43:09,910 and it could be anything like you say a restaurant a gym tennis club it doesn't it if it's a hyper localized business you could use this system to people target in your area. 515 00:43:10,930 --> 00:43:18,350 And then I thought actually could I as an e -commerce business use this for example on the go back to my Lego Indiana Jones. 516 00:43:19,570 --> 00:43:22,751 Let's to assume in Colorado somewhere. 517 00:43:23,331 --> 00:43:32,773 There is a Lego Indiana Jones conference going on at That's a big exhibition centre and there's 50 ,000 people going to that exhibition. 518 00:43:33,674 --> 00:43:38,269 Could I use your system To to target that exhibition for that period of time. 519 00:43:39,110 --> 00:43:39,950 Yeah, absolutely. 520 00:43:40,250 --> 00:43:43,849 And you can start with last year's attendees and market to them ahead of. 521 00:43:43,690 --> 00:43:44,730 of this year's conference. 522 00:43:45,590 --> 00:44:02,721 So that's a major play with polygon technology correlated device ID is there's a time component to it that allows you have reduced to be a beast space a lot for conferences where you've got like you know you've got companies that go to conferences you know literally It's one of their primary modes of lead generation. 523 00:44:03,301 --> 00:44:15,726 And so we start with last year's attendees, we'll pull all the device IDs that were there last year and that's time period, suppress our competitors, suppress our custodial staff or you know all the staff that they've been going to putting on the conference. 524 00:44:16,433 --> 00:44:25,913 And then from there we arrive at a really robust list of attendees and then you start to market to them going into the conference you pull real time data during the conference. 525 00:44:25,662 --> 00:44:27,301 Conference to add that layer in. 526 00:44:27,922 --> 00:44:34,122 And then, and this is a really important, it's supposed conference follow up because so many transactions take place through e -commerce. 527 00:44:33,915 --> 00:44:42,795 on your Lego model on Monday or Tuesday or in February when it's Matt's birthday and we know he likes Indiana Jones and we know he likes Lego. 528 00:44:43,471 --> 00:44:49,470 And so that's the that's the opportunity there is it does so much more than just Surveyes and so much more than transactional. 529 00:44:49,551 --> 00:44:58,047 It's real audience identification and it's a real target audience the inside the that you can market to in perpetuity to drive conversions and a product like like Lego. 530 00:44:58,907 --> 00:44:59,707 That's wild. 531 00:45:00,327 --> 00:45:22,092 I'm just thinking you know like I Could could follow Coldplay around the United States, for example, and sell Coldplay merch online, and just have all the people that have gone the conference just, you know, We're doing exactly that not with cold play but we're doing that with the band right now on behalf of one of our clients that sells a cannabis product That's a bad down a little bit. 532 00:45:24,972 --> 00:45:26,472 That's a bad down a little bit. 533 00:45:26,472 --> 00:45:27,251 That's a dull with You us. 534 00:45:27,429 --> 00:45:38,488 know controversial spaces because we're not selling the the cannabis cyber saw on the CBD side But that's what we're doing is that they never really You're good following with a band that kind of buys a spokesperson for them. 535 00:45:38,848 --> 00:45:41,868 And we just grab those audiences all over the world, but not all the world. 536 00:45:42,048 --> 00:45:44,228 Keep the location based in Europe, but all over the US. 537 00:45:44,178 --> 00:45:46,977 We pull these audience to go to these concerts. 538 00:45:47,658 --> 00:45:48,697 That's fantastic. 539 00:45:49,098 --> 00:45:49,538 Fantastic. 540 00:45:50,278 --> 00:45:52,758 Jason, listen, I've really enjoyed the conversation, man. 541 00:45:52,831 --> 00:45:56,371 It's given me some whole new ideas, especially for our US market. 542 00:45:56,731 --> 00:45:59,010 So I'm going to be talking to the team tomorrow. 543 00:46:01,491 --> 00:46:01,850 Fascinating. 544 00:46:01,911 --> 00:46:10,911 If people want to find out more about you, about the company whose name I call and pronounce, about pickpocket, which is in name I can pronounce, what's the best way to do it? 545 00:46:11,834 --> 00:46:14,254 I'm going to specificityink .com. 546 00:46:14,714 --> 00:46:16,053 That's the easiest way. 547 00:46:16,834 --> 00:46:19,874 That's best a little bit difficult to spell, so you can go to Jason A. Wood. 548 00:46:19,763 --> 00:46:21,503 dot com as well. 549 00:46:22,023 --> 00:46:25,143 And you can just click on the specificity icon there. 550 00:46:25,643 --> 00:46:26,962 But kick that on social order. 551 00:46:27,043 --> 00:46:30,382 My name is Jason A Wood or specificity or pickpock. 552 00:46:30,112 --> 00:46:33,512 pocket for that matter and then you can find it wherever you are. 553 00:46:33,512 --> 00:46:34,012 Fantastic. 554 00:46:34,472 --> 00:46:34,771 Fantastic. 555 00:46:35,052 --> 00:46:38,452 We will of course link to Jason and Spesson. 556 00:46:38,159 --> 00:46:41,339 This is specificity in the show nights. 557 00:46:41,819 --> 00:46:42,939 I just... 558 00:46:42,939 --> 00:46:43,539 I love it. 559 00:46:43,799 --> 00:46:46,898 Abs, I've never in my life had a word which I can't pronounce. 560 00:46:46,778 --> 00:46:48,677 I don't know what it is about this one. 561 00:46:48,678 --> 00:46:50,097 We practice him for weeks now. 562 00:46:50,178 --> 00:46:51,358 Can I tell you real quick? 563 00:46:51,538 --> 00:46:52,918 I want you to know the specificity. 564 00:46:53,338 --> 00:46:54,358 Yeah, yeah, go for it. 565 00:46:55,167 --> 00:46:57,847 So like I said, I've had other agencies. 566 00:46:58,107 --> 00:47:02,686 I've been in this core of audience ID side of digital marketing my entire career. 567 00:47:02,807 --> 00:47:04,266 I've just been a believer in it. 568 00:47:04,267 --> 00:47:09,552 So when I But was except a what I would talk to prospects about what we do, I would use this phrase all the time. 569 00:47:09,772 --> 00:47:13,612 You can target audiences with absolute specificity. 570 00:47:13,952 --> 00:47:19,739 And so my team started Part to of teasing me are clients that have been with us for years and years started teasing me for using that word all the time. 571 00:47:20,019 --> 00:47:22,659 So when I decided to take our company public, I said, you know what? 572 00:47:22,509 --> 00:47:24,069 I'm calling it specialist. 573 00:47:27,489 --> 00:47:28,889 And why not? 574 00:47:29,429 --> 00:47:32,089 And I'm grateful for the staff that like may me. 575 00:47:32,123 --> 00:47:32,563 component. 576 00:47:33,943 --> 00:47:41,063 Take Your Signals to SPTY by a way on the on the rtcq gosta from haven't you found it taking your company published? 577 00:47:40,854 --> 00:47:49,253 because I mean that's not as I mean I've served on one public board before and in the UK the legislation is horrendous for that that. 578 00:47:49,304 --> 00:47:58,204 but um but yeah I have you found that going public as a as a company you know it's a lot I mean capital Markets more are really tough. 579 00:47:58,344 --> 00:47:59,244 They're a snake pit. 580 00:47:59,484 --> 00:48:14,154 I mean, I'll just be one of the guys out here because we don't really realize so much on capital markets We go after individual investors because we We're won't we trying to build more of a team of investors than just people looking at cash in cash in cash out and all that make these equity place but capital market. 581 00:48:13,927 --> 00:48:19,847 Or snake bit everybody's gonna promise you the world everybody's gonna do this to do that We had a guy come to the table. 582 00:48:19,847 --> 00:48:20,306 Yeah, man. 583 00:48:20,507 --> 00:48:26,179 We're all in it to Bill I've got three other funds and then you I'm know a cap of markets and stuff right now and the age of bulls out. 584 00:48:26,420 --> 00:48:28,400 I guess it's just so uh, species. 585 00:48:28,760 --> 00:48:40,295 Every eye hard guy in the world will tell you we can get right at You the know that retail investor likes to microcaps face and likes martycken on it really how are you doing that since we don't have after i can date anymore. 586 00:48:40,735 --> 00:48:41,795 Yeah tell me how you doing that. 587 00:48:41,656 --> 00:48:44,376 I can do it, but you can't do it. 588 00:48:44,556 --> 00:48:45,776 It's tough. 589 00:48:45,976 --> 00:48:47,956 It's the regulations are on us. 590 00:48:50,588 --> 00:48:58,247 But you know it gives you access to capital markets and if you want to make a way and if you want to fund heads with big tech you better be able to build a workshop. 591 00:48:58,067 --> 00:49:01,186 just to do it and that's why we took her company public. 592 00:49:01,347 --> 00:49:04,647 We've got it for proprietary advantage right now with marketplace. 593 00:49:04,947 --> 00:49:05,607 That's a big boy. 594 00:49:06,207 --> 00:49:07,047 Yeah, nice fat Thank place. 595 00:49:07,108 --> 00:49:08,587 you for playing, but check it out. 596 00:49:09,008 --> 00:49:12,748 And we will of course, like I say, link to all this information in the show notes. 597 00:49:13,188 --> 00:49:14,928 All you can find it all on the website. 598 00:49:14,818 --> 00:49:17,058 e -commerce podcast .net. 599 00:49:17,558 --> 00:49:21,538 Listen Jason thank you so much for joining me man thoroughly enjoy the conversation. 600 00:49:22,478 --> 00:49:23,857 It's been great always a to nice day. 601 00:49:23,851 --> 00:49:25,691 connect with a fellow chief's fan as well. 602 00:49:26,051 --> 00:49:28,771 So yeah, absolutely, absolutely. 603 00:49:29,571 --> 00:49:31,590 Brilliant, thank you, thank you, thank you. 604 00:49:31,633 --> 00:49:32,033 Thank you. 605 00:49:32,233 --> 00:49:33,052 Thanks for having me, Matt. 606 00:49:33,313 --> 00:49:34,553 No, I didn't. 607 00:49:34,553 --> 00:49:35,732 Great, great, great, great. 608 00:49:35,893 --> 00:49:38,853 And also a big shout out to the shot, the show sponsor. 609 00:49:39,033 --> 00:49:39,973 I've just lost my ability. 610 00:49:39,801 --> 00:49:44,540 So, please talk about anything that e -commerce co -hort, check out e -commerce co -hort .com. 611 00:49:44,641 --> 00:49:52,288 If you fancy joining that membership grip and if you're an e -commerce I should probably should check it out because it is a little awesome pot of gold to be a member of. 612 00:49:52,389 --> 00:49:52,849 Yes it is. 613 00:49:53,229 --> 00:49:58,008 Now be sure to follow the e -commerce podcast wherever you get your podcast from because we've got some more great. 614 00:49:57,912 --> 00:50:01,751 conversations lined up and I don't want you to miss any of them. 615 00:50:02,192 --> 00:50:16,741 And before I wrap up today's episode, let me take a moment to invite you or maybe somebody you know to be a part The of the show, if you're an e -commerce entrepreneur or an expert and would like to share your insights with our audience, we would love to hear from you. 616 00:50:16,602 --> 00:50:26,014 Well, like I say, if you know someone who would make a great guest, send them our way, just head over to the website ecommercepodcast .net I've lost it. 617 00:50:26,314 --> 00:50:29,213 e -commercepodcast .net and get in touch. 618 00:50:29,774 --> 00:50:32,193 And in case no one has told you yet. 619 00:50:32,051 --> 00:50:34,631 Today, let me be the first person to tell you. 620 00:50:34,791 --> 00:50:35,750 You are awesome. 621 00:50:36,070 --> 00:50:36,451 Yes, you are. 622 00:50:36,571 --> 00:50:37,230 Created awesome. 623 00:50:37,751 --> 00:50:38,491 It's just a burden. 624 00:50:38,771 --> 00:50:39,531 You have to bear. 625 00:50:39,711 --> 00:50:43,383 Jason, since got a bear it, I've got a bear it, you've got a bear it as well. 626 00:50:43,723 --> 00:50:47,402 Now the e -commerce podcast is produced by Aurean Media. 627 00:50:48,101 --> 00:50:52,300 You can find our entire archive of episodes on your favorite podcast app. 628 00:50:52,741 --> 00:50:55,381 The team that makes this show possible is the wonderful. 629 00:50:55,214 --> 00:50:58,594 before Sad After Bain Honours, we've talked about Antannu Herpselec. 630 00:50:58,654 --> 00:51:06,671 Our theme song was written by Josh Edmondsson and as I mentioned if you'd like to be the transcript or note, set over to the website e -commercepodcast .net. 631 00:51:06,892 --> 00:51:13,252 Where coincidentally, you can also sign up for the newsletter and get all of this good stuff direct here in box, totally for free. 632 00:51:13,282 --> 00:51:13,522 free. 633 00:51:14,282 --> 00:51:16,401 That's it from me, that's it from Jason. 634 00:51:16,602 --> 00:51:17,962 Thank you so much for joining us. 635 00:51:18,322 --> 00:51:20,642 Have a fantastic week wherever you are in the world. 636 00:51:21,142 --> 00:51:21,862 I'll see you next time. 637 00:51:22,302 --> 00:51:22,761 Bye for now. 638 00:51:24,600 --> 00:51:29,540 If all went by will you buy tomorrow's original version? 639 00:51:29,540 --> 00:51:32,780 whooshing Who's MUSIC that? 640 00:51:32,780 --> 00:51:33,039 Oh what? 641 00:51:51,023 --> 00:51:55,251 MUSIC you