1 00:00:00,720 --> 00:00:03,280 Podcast reviews. Do they actually help? 2 00:00:03,280 --> 00:00:19,280 Welcome back everybody to Podcast Answers. It has been a few hot minutes since I've been on this 3 00:00:19,280 --> 00:00:25,120 show, guys. I am super sorry about that. I've been meaning to get on. There's a topic that I was 4 00:00:25,120 --> 00:00:29,920 going to discuss and it just didn't come together like I wanted it to come together. And so, 5 00:00:29,920 --> 00:00:34,960 now you get me. Now you're here. What do I do? What does this show all about, guys? This is 6 00:00:34,960 --> 00:00:39,280 a show where I help people start and grow their podcasts, answering any podcasting questions along 7 00:00:39,280 --> 00:00:44,800 the way. And that's right. I really want to help you grow your show and start your show. 8 00:00:44,800 --> 00:00:50,480 So if you've had any podcasting questions that you've been dying to ask, I would love to answer 9 00:00:50,480 --> 00:00:59,280 them. But today, like I said, podcast reviews, does it even matter? Does it matter that we have 10 00:01:00,000 --> 00:01:05,680 ratings and reviews? I hear a lot about ratings. I hear a lot about reviews. I hear people say 11 00:01:05,680 --> 00:01:12,960 things like, "Review our show. It helps people discover the show." But does it really? Does it 12 00:01:12,960 --> 00:01:17,440 really? Well, first guys, we will get into that topic. But first, I wanted to let you know that 13 00:01:17,440 --> 00:01:20,560 we are going to be changing the time. I think I'm going to be changing the time of this show. 14 00:01:20,560 --> 00:01:27,760 I do record this show live and it's during the day. And so I don't get a lot of feedback during 15 00:01:27,760 --> 00:01:34,880 the show. It's usually when I'm on my lunch for work. And so I just don't get a lot of people 16 00:01:34,880 --> 00:01:40,720 talking back with me, watching live, joining with me. So I want to change that. 17 00:01:40,720 --> 00:01:46,240 So I'm going to be changing the live recording to happening Tuesday evenings at 9pm Eastern. 18 00:01:46,240 --> 00:01:51,680 So again, you heard that again, Tuesday, 9pm Eastern is when we are going to be doing this 19 00:01:51,680 --> 00:01:58,080 show live from now on on YouTube. You can find our YouTube channel at podcastanswers.com/youtube. 20 00:01:58,080 --> 00:02:02,080 That'll get you over to our YouTube channel. But again, we're going to be doing this show 21 00:02:02,080 --> 00:02:09,120 live on YouTube and it's going to be... Yeah, we're going to do it 9pm Eastern on Tuesdays. 22 00:02:09,120 --> 00:02:12,880 That way we can hopefully get a little more people in there. But I wanted to come during 23 00:02:12,880 --> 00:02:19,040 our regular time this time. So you missed it. If you're joining us now, it's not here. So 24 00:02:20,560 --> 00:02:27,040 with that, yes, next time we record, we will record 9pm Eastern. 25 00:02:27,040 --> 00:02:31,280 So we're talking today about ratings and reviews. And again, like I said, I hear a lot of people say 26 00:02:31,280 --> 00:02:36,640 things like, "Hey, rate and review our show. It means a lot to me. It will help people find the 27 00:02:36,640 --> 00:02:46,880 show." Part of that statement is true. It means a lot to me. That is where people are. Yes, people 28 00:02:46,880 --> 00:02:52,240 love hearing ratings and reviews. But does it really help people discover the show? So a couple 29 00:02:52,240 --> 00:02:57,920 different things. Why are ratings and reviews so important? Social proof. So if you don't know what 30 00:02:57,920 --> 00:03:03,680 social proof is, essentially, it's when you look at that Amazon, you're searching on Amazon for 31 00:03:03,680 --> 00:03:08,880 the next greatest blanket that you want to buy. I don't know. Give me some room here. I don't know 32 00:03:08,880 --> 00:03:14,000 why you'd be looking for blankets. But if you are, you're looking for that next great blanket and you 33 00:03:14,000 --> 00:03:20,640 say, "Hey, there's no reviews here or there's one review here." You don't think it's probably that 34 00:03:20,640 --> 00:03:24,880 great of a blanket, do you? You have no experience of it. You can just read what the description says, 35 00:03:24,880 --> 00:03:31,600 but you don't know if it's going to be a great blanket or if it's going to be a terrible blanket, 36 00:03:31,600 --> 00:03:38,080 because you have no experience with that. Because the only thing that you see is one rating. 37 00:03:39,040 --> 00:03:46,160 So social proof is just that. When you look at an item on Amazon, say you're looking for, 38 00:03:46,160 --> 00:03:52,720 again, a blanket and you come on this listing for this blanket that has 100 reviews, and 39 00:03:52,720 --> 00:04:03,280 75 of them are good, but maybe 25 of them are bad. You still are going to probably buy that blanket, 40 00:04:03,280 --> 00:04:08,560 right? Because the bad reviews outweigh or don't outweigh the good reviews. The good reviews outweigh 41 00:04:08,560 --> 00:04:15,280 the bad ones. And so honestly, you are going to be doing that. And you're going to buy those. 42 00:04:15,280 --> 00:04:20,000 That's what social proof is. It's the idea of regular people like you, 43 00:04:20,000 --> 00:04:26,320 reviewing the product and saying it's either good or bad. That's social proof in a nutshell. 44 00:04:26,320 --> 00:04:34,640 So social proof is, you're seeing socially, whether that's on Facebook or Instagram, 45 00:04:34,640 --> 00:04:41,280 or the review comment of a website, you're seeing the comments and people coming in, 46 00:04:41,280 --> 00:04:47,040 you're seeing that where people want to see the show they want, they want to come in and they want 47 00:04:47,040 --> 00:04:51,760 they want to, they want to view your show because people, other people have said that, yes, this is 48 00:04:51,760 --> 00:04:56,000 good. You should listen to it. A show that doesn't have any, any reviews is probably going to be 49 00:04:56,000 --> 00:05:05,840 skipped over when people are looking at it because there's no social proof. Also, why can, how can 50 00:05:05,840 --> 00:05:10,880 reviews be important? It's listener feedback. You're getting direct insight on what your audience 51 00:05:10,880 --> 00:05:16,960 enjoys about your show. Yes, that may come with some downsides that may come with some things 52 00:05:16,960 --> 00:05:22,400 where people are saying, Hey, I don't like this show. This voice guy's voice stinks, 53 00:05:22,400 --> 00:05:28,080 or it could be made. This is, you know, this is terrible quality, blah, blah, blah, blah, blah. 54 00:05:28,080 --> 00:05:36,960 That's not really great yet. I mean, it's an opportunity for you to take those feedback 55 00:05:36,960 --> 00:05:41,680 and get direct insight on what the people are saying about your show. So maybe you are, 56 00:05:41,680 --> 00:05:48,080 you do have bad audio quality. Maybe you do have something that can be 57 00:05:49,360 --> 00:05:55,600 improved, or maybe you are doing a great job and, and your people are going to tell you in the 58 00:05:55,600 --> 00:06:02,080 feedback. That's what reviews do. They are reviewing your show. And so your listeners 59 00:06:02,080 --> 00:06:08,960 are giving you direct feedback and insight on what you, they like, they are telling you 60 00:06:08,960 --> 00:06:17,280 what they like right away. They are telling you. And so use this as a chance to get feedback. 61 00:06:18,080 --> 00:06:22,400 Maybe that even means printing those out and hanging them on the wall behind your camera, 62 00:06:22,400 --> 00:06:27,840 behind your microphone so that you can look up and see when you do have a bad review. 63 00:06:27,840 --> 00:06:34,240 Oh, there's one bad review, but there's 100 good positive reviews. 64 00:06:34,240 --> 00:06:41,120 So that's, that's what the listener feedback allows you to do. It allows you to get that 65 00:06:41,120 --> 00:06:47,920 feedback. It also helps attract sponsors. Sponsors are going to look at your reviews when, 66 00:06:47,920 --> 00:06:56,160 when they're looking for to sponsor your show. They're going to say, Oh, podcast answers has 67 00:06:56,160 --> 00:07:00,880 no reviews. Maybe it's not a show that we actually want to do because we don't know that 68 00:07:00,880 --> 00:07:07,680 he's actually there are actually people listening to it or podcast answers has 150 reviews or 3000 69 00:07:07,680 --> 00:07:12,480 reviews. This looks like a show that a lot of people are listening to. And so it actually 70 00:07:12,480 --> 00:07:19,600 helps attract sponsors. So yes, it does matter in that. Does it really help though, with the 71 00:07:19,600 --> 00:07:24,640 algorithm people? That's what I'm hearing. People say a lot. It helps people find our show. 72 00:07:24,640 --> 00:07:31,120 If you're meeting social proof, if you're meeting listener feedback, attracting sponsors, then yes, 73 00:07:31,120 --> 00:07:37,280 it does do that. But Apple has said over and over and over and over again, it does not help 74 00:07:37,280 --> 00:07:43,680 with the algorithm. Just because you have 3000 likes and reviews does not put you higher on the 75 00:07:43,680 --> 00:07:50,480 charts for us to display your show. There are a lot of other things that Apple takes into 76 00:07:50,480 --> 00:07:55,120 consideration when they're going to recommend your show, but not necessarily the feedback 77 00:07:55,120 --> 00:08:02,880 and ratings and reviews. So does it really help that? I'm going to say no, I'm going to go out on 78 00:08:02,880 --> 00:08:10,080 a limb and say no. Yes, it helps you. It helps you get the warm and fuzzies inside to know people 79 00:08:10,080 --> 00:08:16,320 like you. It helps social proof. It helps people see it. No. Yes, it's gonna be a good show. 80 00:08:16,320 --> 00:08:21,680 But it doesn't necessarily mean that it's going to be delivered more on the recommended charts or 81 00:08:21,680 --> 00:08:29,040 things like that. So how do you go about getting reviews? Reviews can sometimes be scary because 82 00:08:29,040 --> 00:08:34,560 you have to actually, a lot of times ask for them. A lot of times when I'm listening to a podcast, 83 00:08:34,560 --> 00:08:39,360 I don't think I should go out and rate and review this podcast unless I'm actually asked. 84 00:08:39,360 --> 00:08:47,600 So that's where a call to action or a CTA comes into play. Keep it simple and tell them exactly 85 00:08:47,600 --> 00:08:54,320 what you want them to do. If you've not heard our episode on CTAs or calls to actions, we did an 86 00:08:54,320 --> 00:09:00,880 episode a while back about that. And one of the most important things is to keep them simple. 87 00:09:00,880 --> 00:09:06,000 Don't have like three or four calls to actions in your podcast because people aren't going to do them. 88 00:09:06,000 --> 00:09:10,560 You can maybe get away with one at the top and one at the bottom. But most of the time, 89 00:09:10,560 --> 00:09:17,280 just have your call to action at the bottom. Tell them what you want to do. Keep it simple. 90 00:09:18,640 --> 00:09:27,520 So along with keeping it simple, it could be something like, "Hey, rate and review our show. 91 00:09:27,520 --> 00:09:34,800 It really just helps other people know that this is a great show." Or "It helps give me 92 00:09:34,800 --> 00:09:38,720 warm fuzzies. Helps me know that you guys love this show." But keep it simple and then also 93 00:09:38,720 --> 00:09:44,400 make it easy. Provide direct links to your review pages in your show notes. So show notes are super 94 00:09:44,400 --> 00:09:49,040 helpful. If you're not familiar with show notes, a lot of times you'll hear people say, "We're 95 00:09:49,040 --> 00:09:52,560 putting that in our show notes. We're putting that in our show notes." Well, what exactly are show 96 00:09:52,560 --> 00:10:02,080 notes? Show notes are that in your podcast app, you can click and see the description. It's a 97 00:10:02,080 --> 00:10:06,800 description of the episode. So you have a title, something like on this episode, it's going to be 98 00:10:06,800 --> 00:10:13,440 podcast reviews. How important are they? But then the description is me saying, "This is what I'm 99 00:10:13,440 --> 00:10:20,080 talking about. Blah, blah, blah, blah, blah." You can put your links in there. Most playing apps will 100 00:10:20,080 --> 00:10:24,960 allow you to click those links. But even if they don't, having them in there and having them super 101 00:10:24,960 --> 00:10:32,880 simple is easy. And again, if you've not heard our episode on URL shortenings and short shorteners, 102 00:10:32,880 --> 00:10:37,440 do that. Listen to that episode because that's a good episode as far as how to keep your links 103 00:10:37,440 --> 00:10:44,640 simple and brand your links. So keep it simple. Provide an easy, provide the direct links to your 104 00:10:44,640 --> 00:10:49,120 review pages in your show notes. Because again, while they're listening, they can go in, 105 00:10:49,120 --> 00:10:56,000 click the link and be taken right to the review page, whether that be on Apple podcasts, Spotify, 106 00:10:56,000 --> 00:11:03,600 YouTube, Podchaser, those are all places to get reviews and many more. But put a few of those 107 00:11:03,600 --> 00:11:09,920 links in your show notes. Again, give them instructions because maybe people don't know 108 00:11:09,920 --> 00:11:15,040 how to leave a review or that they can leave a review or where to leave a review. So make sure 109 00:11:15,040 --> 00:11:21,280 that when you're telling them not just go and rate and review the show, tell them how, tell them how. 110 00:11:21,280 --> 00:11:26,480 Say, "Hey, there's a link in the show notes. Click on that. Leave us a rating. Leave us a review." 111 00:11:27,120 --> 00:11:34,560 Both matter. Engage with your reviews. This is a super important topic here. Engage with your 112 00:11:34,560 --> 00:11:41,920 reviews. When you get a review, mention it in your show. Give a shout out on your show. 113 00:11:41,920 --> 00:11:50,560 People love hearing their names said on a podcast. It's amazing. Guys, podcasting, anybody can do 114 00:11:50,560 --> 00:11:57,600 podcasting. I'm a firm believer. Anybody can do podcasting. And I think that they should, if they 115 00:11:57,600 --> 00:12:02,560 have something to say, but anybody can do podcasting, not in the days of old, where you had 116 00:12:02,560 --> 00:12:09,280 to become trained in radio, you had to go to a studio, you had to get hired by a radio studio 117 00:12:10,160 --> 00:12:23,600 and do a radio show. Anybody can do a radio show now. And so people still think that you're famous. 118 00:12:23,600 --> 00:12:27,840 You're doing a show and it makes them feel warm and fuzzy when you say their name on the show. 119 00:12:27,840 --> 00:12:38,320 So you can say something like, "John Huvogoviak just sent him a review this last week. 120 00:12:38,960 --> 00:12:46,480 And he said, "Loving the show. It's such a great help for me when I'm trying to make my podcast. 121 00:12:46,480 --> 00:12:52,000 I've learned so much from Andy." And say, "Thanks, John, for sending that in. We love to hear you. 122 00:12:52,000 --> 00:12:57,760 We love making the show for you." Engage with your reviewers. Give them shout outs. They love 123 00:12:57,760 --> 00:13:03,280 hearing their names on the show. They love hearing their comments on the show. One of the other 124 00:13:03,280 --> 00:13:10,640 things you can do is incentivize your reviews. And by incentivizing, I'm meaning doing a contest. 125 00:13:10,640 --> 00:13:16,880 Give something away. Say a contest like, "Hey, we're running a contest for the next two weeks." 126 00:13:16,880 --> 00:13:25,920 And everybody who puts a review in gets their name entered into a contest to win the next 127 00:13:25,920 --> 00:13:32,480 RODECaster Pro or whatever. That's not a contest I'm giving guys. That's not a contest. But you 128 00:13:32,480 --> 00:13:38,880 could say something like that. Or, "Gets a free consultation with me for doing podcasts." Or, 129 00:13:38,880 --> 00:13:43,440 whatever. So you could do a contest and say, "I'm going to give away one of these things. I'm going 130 00:13:43,440 --> 00:13:50,160 to give away a free hour of consultation with me on how to build your podcast or starting your 131 00:13:50,160 --> 00:13:55,440 podcast." Or whatever. For the next two weeks, anyone putting in a review gets entered into the 132 00:13:55,440 --> 00:14:02,960 drawing. That's a great way because people want to win things. And so if you are giving away things, 133 00:14:02,960 --> 00:14:10,320 they're most likely, more likely, to enter in and actually put those in. Now again, 134 00:14:10,320 --> 00:14:14,480 you're not buying them. People are honestly putting their reviews in. 135 00:14:14,480 --> 00:14:20,240 The other thing that you can do to get reviews is using your network. We all have those people. We 136 00:14:20,240 --> 00:14:26,400 all have people we know. Mom, dad, sisters, brothers, husbands, wives. We all know people 137 00:14:26,400 --> 00:14:32,480 that may or may not listen to the show, but they can be good inspirations to tell them that. Say, 138 00:14:32,480 --> 00:14:36,320 "Hey, listen to this latest episode that I did and go ahead and put it on review." 139 00:14:36,320 --> 00:14:40,240 They're going to probably do it because they know you and they want to help you out with 140 00:14:40,240 --> 00:14:45,280 your endeavors and your endeavors being starting your show, starting your podcast. And so they want 141 00:14:45,280 --> 00:14:51,520 to help you with that. We all have those people. We all have parents. We may not all have spouses. 142 00:14:51,520 --> 00:14:56,720 We may not all have kids, but we all have parents. We all have friends that you can ask and say, "Hey, 143 00:14:56,720 --> 00:15:02,880 go over to my show and leave a rating and a review. I would love it if you would do that." 144 00:15:02,880 --> 00:15:07,840 Also, you can collaborate with other podcasters that are in your niche. Ask them to review. 145 00:15:07,840 --> 00:15:13,840 You know, like I'm doing this podcast about podcasting and there are 150 other podcasts 146 00:15:13,840 --> 00:15:20,320 that do podcasts about podcasting. I'm not the only one. And so you can ask those other 147 00:15:20,320 --> 00:15:26,480 podcasters, say, "Hey, would you mind reviewing my show and giving me a like, subscribe, 148 00:15:26,480 --> 00:15:33,120 review or rating?" That also helps social proof too, because if people see, "Oh, 149 00:15:33,120 --> 00:15:37,360 this podcaster who is talking about the same topic likes Andy's podcast," 150 00:15:37,360 --> 00:15:42,320 they're likely to give it a try. Now, they may not stick around, but they may. 151 00:15:43,200 --> 00:15:48,480 You can also promote it on social media. Ask people in an IG or a Facebook story, 152 00:15:48,480 --> 00:15:54,000 do a YouTube short, something where you're saying, "Hey guys, if you like our show, 153 00:15:54,000 --> 00:15:58,800 if we've given you any value at all, go ahead and give us a like, a subscribe, 154 00:15:58,800 --> 00:16:04,240 whatever, a review. Give us... And here's how you do it. Click on this link right here in this story." 155 00:16:05,840 --> 00:16:13,760 And again, you could go ahead and set a page on your website. And that's actually probably 156 00:16:13,760 --> 00:16:18,880 the best way to do it. So have a page on your website that says like, you know, 157 00:16:18,880 --> 00:16:24,400 slash rate and review. So podcastanswers.com/rateandreview. And then you can have all 158 00:16:24,400 --> 00:16:29,200 the ways in there. Say, "Hey, are you an Apple podcast listener? Click here. Are you a Spotify 159 00:16:29,200 --> 00:16:34,480 listener? Click here. Are you a YouTube subscriber? Click here." These are how you can go and rate and 160 00:16:34,480 --> 00:16:39,680 review our show. Do not listen to any of those. You can go and do it on Podchaser. 161 00:16:39,680 --> 00:16:47,040 Because that way it allows them to choose what they want to review it in. 162 00:16:47,040 --> 00:16:54,880 Their podcast app of choice promoted on social media. Now, where can you focus on getting 163 00:16:54,880 --> 00:17:00,400 reviews? I've mentioned a lot during this episode already. You can go to Apple podcast. 164 00:17:00,400 --> 00:17:06,720 That's like one of the largest directories around. It's Apple podcast. Lots of people have Apple 165 00:17:06,720 --> 00:17:14,080 phones, iPhones, and they will, would love to review your show. Spotify is another great thing. 166 00:17:14,080 --> 00:17:21,760 Spotify, now they don't allow for written reviews, but they, but you can rate your podcast. So give 167 00:17:21,760 --> 00:17:30,960 them a five star or whatever. Podchaser is not really a app of to listen to podcast him, but 168 00:17:30,960 --> 00:17:36,400 what it is is it's like the IMDb of podcasts. So if you've heard of IMDb before, it's where you're 169 00:17:36,400 --> 00:17:40,480 watching a show and you're like, "Hey, I think that that actor was in such and such an other 170 00:17:40,480 --> 00:17:48,640 show." And so you go back and you look at IMDb, it's the internet movie database. Podchaser is 171 00:17:48,640 --> 00:17:54,240 like that. It's like the IMDb of podcasts. You can look at a specific podcast and you can see who 172 00:17:54,240 --> 00:17:58,960 was guesting on it. You can look for specific people and see what podcasts that they were on. 173 00:17:58,960 --> 00:18:05,040 It's a great tool. It also allows you to rate and review podcasts. Go there, check and see if your 174 00:18:05,040 --> 00:18:14,160 podcast is in podchaser. If not, you can submit it. If you do video, like I do for this show, 175 00:18:14,880 --> 00:18:22,480 I'm this episode, this podcast is on YouTube. Encourage people to comment on the YouTube video, 176 00:18:22,480 --> 00:18:29,120 comment on the YouTube video and let me know what you like about it. So you can tell people, 177 00:18:29,120 --> 00:18:33,840 "Hey, if you're watching on YouTube, make sure you comment on this video. Tell me how much you like 178 00:18:33,840 --> 00:18:42,000 the content of this video in a comment." All right, guys, that is pretty much what I have as far as 179 00:18:43,440 --> 00:18:46,880 as far as ratings and reviews go. But I want to remind you quickly, 180 00:18:46,880 --> 00:18:52,960 don't... These are some mistakes. Don't do that. Don't beg or sound desperate. It kind of shows 181 00:18:52,960 --> 00:18:57,920 that you are whining. Like, "Help us! Help us show out! Please, please, please, please, please, 182 00:18:57,920 --> 00:19:04,560 please!" Don't do that. Don't do that. People read that all day. People will see that and say, 183 00:19:04,560 --> 00:19:10,080 "I'm not going to do that." They're just begging. The other thing you don't want to do is pay for 184 00:19:10,080 --> 00:19:17,120 reviews. Do not pay for reviews. It's not only not ethical, it's not honest, but it can get you banned 185 00:19:17,120 --> 00:19:26,560 from a lot of the shows. So don't pay for reviews. So guys, with that, I want you to know if you've 186 00:19:26,560 --> 00:19:31,200 not rated this podcast, do that as soon as this episode ends, right? If you're listening to Apple 187 00:19:31,200 --> 00:19:35,360 podcast, go to the show and leave us a rating or review. So this is my call to action right now. 188 00:19:36,160 --> 00:19:41,040 If you've not rated this podcast, go ahead and do it as soon as this episode ends. Because 189 00:19:41,040 --> 00:19:45,120 I would like to see your ratings or reviews. I'm just gonna be honest. I would love to hear what 190 00:19:45,120 --> 00:19:49,200 you know about... Like about the show. What you don't like about the show. If you're in Spotify, 191 00:19:49,200 --> 00:19:55,760 click the rating. Let us know. 1 star, 5 stars. If you're on YouTube, leave us a comment or go 192 00:19:55,760 --> 00:20:01,040 to podchaser.com and search "podcast answers". I would love to see the comments that you have 193 00:20:01,040 --> 00:20:05,600 about this show. And just in general, what you enjoy about this show. 194 00:20:05,600 --> 00:20:10,560 So guys, thanks for listening. Thanks for watching. If you have topics for us, 195 00:20:10,560 --> 00:20:14,080 make sure you send us in the topics. We would love to cover that because again, 196 00:20:14,080 --> 00:20:19,280 this is a podcast answer show. This is a show where you ask questions and we answer them. 197 00:20:19,280 --> 00:20:32,080 Guys, have a great week and keep podcasting.