Hey everyone.

Welcome.

It's lovely to have you here.

And we are excited to have Laika Weeks.

She is one of our amazing clients joining us, and she's gonna give

us a little insight into her experience with some of our programs.

So welcome, Laika.

It's lovely to have you.

Thank you.

I appreciate it.

I'm glad to be here.

You guys have been a lifesaver to me.

Oh, thank you.

When I met Laika, I was blown away because you have a full-time job.

Two businesses.

And a nonprofit.

So tell us a little bit about what your life is like.

My life is very busy finding time to get everything done.

It works out though, and a part of that working out now is.

Finding you all.

I was in Tampa.

I had dinner with one of my friends that we go way back and we always talk about

business and she told me that she'd hired a va and my ears perked up and I

was like, wait a minute, you did what?

'cause I've struggled with that.

It's busy, but it has definitely gotten better.

My processes have gotten better since finding you all in the program.

Yeah.

And then when we first met, you've hired VAs in the past and a struggle.

We find that with a lot of our clients.

Yes, I have.

I've had several VAs I have not had success.

I knew a big part of that was me trying to figure out what I wanted them to

do because a lot of the stuff was in my brain, but also I was very busy and

I was wanting them to know now what I needed and I wasn't taking the time to.

Figure out how to be a good manager or how to be a good business owner to

be able to give them the information.

So yeah, I've had several and have not had success until now.

I think it's normal because most of us were never taught how to create.

Standard operating procedures, sOPs.

And a lot of us haven't used project management software.

And then on top of that, I think as a business owner, you're so busy doing

all the things and wearing all the hats.

You don't think to hire until you're crazy busy, which is

like the worst time to hire.

Exactly.

'cause you end up hiring too quickly, so you hire the wrong person.

You don't have the time to onboard them properly or train them and you

don't have any systems in place.

So that, that, that is perfectly normal.

And that was actually us about 16 years ago, 17 years ago when

we first started outsourcing.

We definitely learned at bap.

I always like to say baptism by fire.

we survived it, but it was a big learning curve and we love being able

to help other people do that now.

So when you started working with your marketing va, tell us a little bit more

about that once you came on with us.

The fact that I did my interviews with you all was very helpful working with you all

and helping me find a VA based off of what I said I needed and you all having trained

them, I think that's been a big part.

That's what I was missing before.

When my friend Lisa told me about it, I was like, that's exactly what I need.

That's what I've been missing.

That is exactly why I said I haven't had the success I want.

I think that's why I've had the success is because I feel confident

in choosing you all to help me choose a VA that can do what I need.

Yeah.

And you actually have two YouTube channels.

Yes.

So you are very busy with your content.

Yes.

When we talk about marketing virtual assistants, just for

all of you who are listening.

We're really talking about VAs who can take care of video editing,

audio editing for podcasts, creating social media from those posts,

setting up that email to go out.

So they're really trained to do those things.

They come to us already having pretty decent skills, but what we're really

teaching them is our SOPs and our process because people have no idea.

How much goes into producing a YouTube video every week,

after you've recorded it.

That's just the start.

Now it has, the description has to be done, keywords and tags.

It has to be uploaded.

If you're stripping audio for a podcast and now you've gotta market it.

So there's so much that goes into it.

I love the fact that we are able to just share all of our SOPs with our clients

and teach you how to manage those tasks.

I don't know who said it but I always love the quote.

We lead people, we manage task.

And I think when that clicked for Jeanie and I that.

You have structure to manage the task that the person's doing,

especially when they're doing a lot of tasks, how it changes everything.

But I know for a lot of people, when they first see all of our

SOPs, it's a little overwhelming.

Is that how you felt at first?

That is exactly how I felt over At first I was like, no, wait, what am

I supposed to be doing with this?

Now, am I supposed to do this or, yeah, it was definitely that.

And then I just said, okay just dive into the piece that

you're wanting to do right now.

Because I was trying to take all of it in at one time, and

then I'll work with my va.

But then I was like, Nope, let me just figure out the part that I

need right now and we'll go forward.

And I also told her, Hey, I don't know everything.

If you see that I'm missing something, I am happy for you to share it with me.

That kind of thing.

So I've, I also invited her to say, I don't know it all, but in

this toolbox we have somebody, one of us can go and find it.

So I think that helped as well.

I don't do a lot of the interviewing anymore, the team does, but I

used to always meet with the interns that were graduating.

And I used to always ask them, or I would say, when you first came

on with us and you were excited and then you saw all of our Trello boards

and all of our checklists and all of our processes, did you think, oh my

gosh, what have I gotten myself into?

And they all start laughing because it is a lot.

But what was really, validating for us was as we started interviewing and hiring

and training more virtual assistants the feedback that we got from them

on how much they love the structure.

Because they knew exactly what they needed to do, when they needed to

do it, how it should be done, how to interact with you, because we do teach.

Cultural differences on both sides.

What it's like to work with a Filipino, what it's like to work with an American.

I didn't realize, but evidently we communicate very aggressively.

so I feel like that was like a big aha moment for us, was realizing

that they really embraced it.

And what we found was because they've been through the SOPs.

In their paid internship with us, they really do know it.

So all our clients need to do is have their first couple of videos

or podcast episodes recorded, and then you learn it as you go.

Absolutely.

And that, that's a big part of it is also me taking a step back and saying,

I know sometimes I can be very direct.

And so I'm like, okay, that's not the way to say that, or,

I've realized that for me.

Audio is easier for me to deliver what I'm asking for versus me typing it.

So that was another thing that I shared with her.

Hey, I'm gonna send you audio videos because that's just easier

for me to get the information out and for us to move faster.

So learning both of our styles and that's what I've told her.

I want you to let me know which way works best for you so that it, it's

a, we're continually working together.

Yeah.

Yeah.

And we've had other clients who said very similar things that they had

hired VAs before, but they, once they, they spent so much time trying to

find the right person that once they got 'em on board, they were like,

oh, shoot, now I've gotta train them.

Now I gotta tell 'em what needs to be done.

And that's just hard for both of you.

Yeah.

Yeah, very much and that Trello board, I was like, oh my God.

Like I knew that's what I needed to use, but when I first saw it, I was like.

Now let me go back and watch that video again.

I have probably watched that video so many times to make sure I'm using it

right, but now that we are in a groove of using it, it is very seamless.

That's where we probably do 99% of our communication.

Sometimes we may use WhatsApp.

If it's faster, but most of the time, Trello is much faster for me

because I have the app on my phone.

I have it on my iPad, it's on my computer.

So we do 99% of our communication via the Trello board.

That's amazing.

It's so interesting too, because I think about how busy our lives have gotten.

Someone messaged me on LinkedIn and someone messaged me on Facebook, and I've

got different email accounts that I'm checking and then people are texting me.

So one of the things that we, when we first started building our team, it's

if we can keep all of the communication.

In Trello.

Back then, I think we were using Basecamp.

Yeah.

We use Basecamp.

If we could keep our communication one, the communication threat is

attached to whatever you're talking about, whatever video or social

media post that you're talking about.

So it's contained in that card, that container for that particular project.

That was amazing for us.

So I'm so happy that you are loving that too.

I love it.

it's made it a lot easier.

I was just talking with someone the other day and they were like, what method

are you communicating with your va? I was like, we do everything in Trello

because I need to be able to track it.

I can't go to multiple platforms to be able to track stuff.

Yeah, that was a good move.

I love that.

So one of the things that you talked about when we were chatting a little bit earlier

is that everything's pivoted a little bit since you first came on with us.

Yes.

And we find that happens a lot with our clients.

I was so impressed.

If you don't mind sharing the story, you've got a nonprofit and do you wanna

talk a little bit about that and how your VA's helping you change that base?

Yeah.

Yes, absolutely.

I have a nonprofit, it's called Love for hc.

my mom is originally from Hobson City, Alabama.

It is the first black municipality in the state of Alabama.

And I grew up there at my grandmother's house, at my cousin's

house at all of my family's home.

And so we do a annual back to school event.

Called the Shirley Graham Fleming back to school Fun day.

And while it's a back to school event, it's really meant to motivate the kids

and get them excited to go back to school.

Obviously we give our school supplies, we give our backpacks stuff with school

supplies, but we also do haircuts.

We have a ice cream truck out there.

We have a food truck, we have bounce houses.

We have a dentist.

We have the library.

We have the fire department.

So we have all these people come out so that the kids can

go back to school excited.

And so that's my big event.

My annual big event, we always do it the first Saturday in August.

And for the most part, we were only doing marketing when it was

time for that event to happen.

So we would start marketing when school got out and up until the day of our

event, and I have been wanting to.

Do more marketing beyond just when we're gonna do the event.

But I'm stretched to capacity.

And I was like, okay, I gotta figure it out.

I was like duh.

You have this va, why are you not using her for that?

So this month I put her on being able to do the marketing or

being able to do the Facebook.

So right now we're only doing Facebook marketing and so I gave her a a. Outline

of what we needed to do for the month, and she's created 31 days of posts.

It's made it very easy.

I just go in and I look at it and I approve it.

We do all of it in Canva, and we've gotten so much more engagement

on that page since I've been able to let her manage that for me.

Yeah.

Isn't it funny?

We find this all the time with ourselves and other people.

It's like we hold onto things and then finally you're like.

I've got this great person and let me delegate it to them.

And then what happens is you find out they love, like that's their jam.

That's what they love doing.

She loves being creative, she loves creating social media posts.

So it takes something off of your back that you don't wanna

do and don't have time to do.

And it gives it to someone who loves doing it and it feeds their creative

genius.. And then it's win-win.

Is your hope that having this ongoing content will bring more awareness for

more sponsors and donations for next year?

Absolutely.

That is definitely the goal for that.

Again, we've gotten more engagement, but my thought process was that

so that we can get more donations, more sponsors get more eyes on the

events that we're wanting to do.

One of the next things that I'm working on is to create a survey to be able

to get out to the community because I do wanna add some other things

that we're doing, but I wanna find out what the community needs versus.

Us coming up with something and saying, Hey, this is what we're gonna do.

So I'm working on how to have her help me with that part of it.

my wheels are turning on that.

That's gonna lead me into a different direction and I'll

give you an idea for it.

How about that?

Absolutely.

So Laika is also one of our clients.

She uses our software now in our software, virtual assistant.

So you could have your software virtual assistant create a survey

in the software, and then you could have her post the link in Facebook.

And start saying, Hey, this is a simple survey.

This is why we're doing it.

I would have her post about it like once a week, every week.

If you haven't filled it out yet, or please forward this link to

people who could fill it out for us.

Maybe if they're not on the group.

We wanna roll out new things for the community, but we wanna know

what is really most needed and most important to the community.

So you could actually do it that way.

The crazy part is I never thought about putting a link on our Facebook page.

that didn't even dawn on me to do that.

I've been so focused on how are we going to get people to complete the survey, but

putting it on our Facebook page was never.

A thought.

So thank you for that.

I will get on that.

You're very welcome.

and the best thing about surveys in the software is you have all that data

connected to the person who filled it out.

So you can always reach out to them again if you had other questions

or wanted to have a conversation to dig deeper with a few of the

people that you know, fill it out.

So speaking of that, our white labeled version of high level

is called from Leads to Sales.

And our added value is that we have.

One of our software va set up our client's accounts, and then you have

access to work with them ongoing.

So how have you felt about the software and then how have

you felt about the VA support?

Yeah that has been really good, especially with my pivot.

I'm having to pivot again because I started out, this is the website

that we're going to create.

Now I've pivoted, and while that website is working for me, I am

going to have to create another one.

because before I would've had to take the time to create that website myself.

Whereas now I feel so much.

Power in giving that to someone else to be able to create and know

that it's gonna be done efficiently.

So that is that.

I love that about the software.

And I'm glad you said that because now, you're opening up so many things.

I didn't even think to move over the nonprofit website, over to the software.

I didn't even think about that.

It's on a completely different platform that I was.

Yeah.

So there's so many things that I'll be doing.

And there's more money you can save on hosting by having it in the software.

Absolutely.

That is absolutely correct.

So that's the part that I do love about it is being able to take.

The ideas that I have and being able to give them someone

and for them to execute it.

And I love it When I wake up, I have this new toy.

It's like Christmas for me that has been delivered.

So I, yeah, I really appreciate that.

And the same with the va. It's I give the information, Hey, this is what we're

doing, and then when I wake up, I've got this surprise of what we've talked

about coming to reality and that's something that's important for me.

So even in my other business that I created which is called Height Goddess,

it's a lifestyle brand for tall women.

I like having the idea and being able to see it come to fruition.

That's a big thing for me.

Yeah.

So being able to see what I've given someone and them being

able to execute on it is yeah.

It's powerful.

Yeah.

And don't you feel like you're more excited and like I, I find a lot of

our clients see more opportunities and more things that they can do

because now they have support.

And that's the word I like to use, is you actually have someone to support you.

In your business and all these great ideas, it feels so good.

It feels very good because I do work a full-time job, so being able to manage.

All of that.

And running a business or businesses, it makes it so much easier knowing that I

have a support system that's effective, that's efficient, and I'm able to still

do all the things that I need to do.

So I always tell people that even though you work a full-time job,

there's still ways for you to be able to get things done so that yeah, it's.

Game changer for me.

I love that a lot.

A lot of our clients have said things like, because I am working with someone,

it's forcing me to get more done because they're getting things done

for me and then they're waiting for me.

So now, you're getting so much more done in such a shorter amount of time.

Is that the like situation for you two?

That is definitely the situation for me.

Because going back to the nonprofit.

Tho that has been on my, what I call my success list, my to-do

list is called my success List.

Having consistent.

Social media marketing go out has been on that to-do list for the longest.

And to know that I can go in and check that box is and now I'm thinking I've

gotta note where I'm thinking through.

Okay.

Since I've given her that, I need to make sure we plan in

advance so I can give her the.

Months what we're gonna be focusing on.

So yeah, it's, I mean it's I feel like I can get so much, I do get so much more

done because I do have the VA. Yeah.

And the good thing about that, because it's an annual event, instead of thinking

about it month to month, you might be able to think about it every year.

In September, she'll post this in October, she'll post this.

So then every year you're recycling that same concept, not

necessarily the same content.

Kinda have a, like a little bit of a theme for that month.

Yes.

I wanna bring up that you, first of all, I'm gonna change my

to-do list to my success list.

I'm changing that as soon as we get off this call.

But for those of you who are able to watch this, actually on YouTube, you

can see that Laika has a single wide trailer behind her, and you sell trailers.

That's one of your businesses and one of your YouTube channels.

But you have a lot of people asking you how to do that.

So now you have decided to do a separate channel that teaches people and talks

about how buying and selling mobile homes could be a great industry.

And that has led you to something you had not had on the table,

which is creating a course.

That is correct.

I have had people asking me to do that probably the last three to four years.

And it's just something that I said, no I've talked about mobile

homes on my YouTube channel, and it got a lot of engagement

I would ask people what do you want me to talk about in my next video?

They're like, oh, we want you to talk about mobile homes.

And I'm like, I don't wanna do that.

So after having a conversation I finally said, you're right.

Okay.

It's time to just get over the fact and that's what you're gonna talk about.

That channel is called mobile Home Preneur.

A play on the word entrepreneur and mobile home.

Yeah, so it's called Mobile Home Preneur and I will have a course coming out.

Obviously on my channel.

I've already shared, how to wholesale mobile homes how I paid my debt off.

I believe in 18 months by being a mobile home investor how I do mobile

homes while working a full-time job.

So there's so many things that you can do with mobile homes.

I'm a licensed manufacture home broker in the state of Texas.

in any other state that I'm not licensed in, I have partners

that I work with there.

Just teaching people how to.

Make money with mobile homes, but I'm also in the process of renovating a home.

So while the majority of that channel will be about mobile homes, I will

obviously talk about the other projects that I'm doing on there as well.

And doesn't that feel good?

'cause you can share the things that you're passionate

about and that you love doing.

That's the best thing about YouTube.

it's my favorite social media platform.

I don't pay for any other streaming type services, but I do pay for

YouTube premium or whatever that is so that way I can skip through

commercials and all that kind of stuff.

I am a huge consumer of YouTube.

I love that.

So I wanna paint a picture for everyone else.

So Laika wants to create this course.

She's a very busy woman, as you've heard.

She always makes me feel like a slacker, but this is the best part.

She can come up with the content and then her marketing VA can lay it out, design

it, find all the images, do all of that.

Then she could just kick it over to the software va.

Who can build it all out for the software.

And so really all you have to do is come up with your content, your team's gonna

put it together, and they're gonna be able to put it right in the software.

and I love the automation.

When people sign up for the program, it'll automatically send them

their login in their password.

So all of that.

Is so seamlessly done in the software, which is one of the reasons why we

loved it so much and signed up for it.

But I think that whole component of knowing that you only have to do the

part you really love, which is the content that you're excited about,

and then all the other parts get done.

So does that make creating this course seem a little bit more exciting for you?

It makes it very exciting for me.

And I utilize AI tools to help me come up with it.

so even adding that piece of it helps me come up with the content even faster to

be able to get to my va. It's so funny because one of the other things that

I do with my phone is I have reminders set up every two hours to either remind

me of a goal that I have or to give me an affirmation or something like that.

And one of the affirmations that I have in my phone or statements

I have in my phone is that I have everything I need to be successful.

And so with.

Creating this course.

One of the things I thought I was like, what am I gonna do?

I don't know how to do that.

And so it's so funny, after I said that the reminder went off and

it happened to be that reminder and I was like, you're right.

I have everything I need to be successful.

So I'm excited about the course and but more so marketing the course.

Because obviously I can create the course, but if no one knows about it, that's.

That's a whole nother thing.

So being able to get that information out so that I can have the website

created and my VA be able to get that done and it's housed in an area and

with people that I know what they're doing is a big part in me feeling

comfortable to be able to get that done.

I love that.

Yeah, because you can have that course housed in the software as well.

I really.

Yeah, of course.

I didn't know that.

so this is why I need to find time to get on the help call

that you guys have every week.

I didn't even know to ask that.

You don't have to buy a different domain name.

You don't have to pay additional services.

You could actually house unlimited courses in the software and.

Memberships, but it also rolled out not long ago communities, so I don't

know if you're familiar with school.

it looks very similar to that inside the software.

So you don't have to go pay another $97 for school if you wanna have

a community for your students.

so it's so funny and I think Laika, I probably told you this story, when

Jeannie and I first found the software, it's been almost five years ago, not

long after go high level, started.

We were like, oh, this is too good to be true.

This looks too good to be true.

And we ended up posting some questions in the Facebook group, and then

we ended up talking to one of the owners, Sean, and just like getting

to know him and realizing that they weren't gonna build it to a certain

point and then just sell it off.

To someone like HubSpot that would just crush it or whatever.

So we had been so happy because we took all the time

to move all of our stuff over.

Back then it wasn't all automated, so we had all these funnels.

We had to move from ClickFunnels and it was crazy.

But just knowing that every time we turn around they're

expanding what all in one means.

And it's given us so many more tools to be successful.

And one of the things that I've always found, frustrating.

Is that small business owners are often nicked and dimmed.

You're spending money all the time on stuff to have a very affordable

software that continues to grow with the things that you wanna do, right?

So I love that.

I know that.

Yeah, you're gonna love having your course in there.

And if you decide to do a community we've just set up our communities

in there and it is so amazing.

Okay, so just that you have absolutely blown my mind, I am

realizing this in real time.

And because I have my mobile home website that draws in the leads, I've gotta

talk to you guys about that because now I'm like, wait a minute, because I

run a completely separate website that costs way more than $97 a month, right?

Where all of my leads and all of those things come in.

So this is a game changer.

Awesome love.

And actually your course has like really cool little things too.

If you wanted to release the different lessons, like they have to finish one

lesson in order to get the next lesson.

It does things like that.

If you wanted to issue them a certificate at the end saying that

they graduated or they successfully completed, you can do that as well.

So it's got really fun stuff in it as well.

this is really good.

I knew that the tool was powerful, but I didn't realize

that it had that power to it.

But it goes back to what I was saying I was pivoting so much that I didn't

look ahead, and now that I'm like, okay, now that I've got, I know where I am.

I'm able to now go and find that information that I'm ready to take in.

So that's very helpful.

I always tell people, 'cause as they're learning more about the software,

even after they bought it, they say what you said I didn't know that.

I didn't know that.

And I said, if we went and it does this and it does this and it does this and

it does this and it does this, your eyes were like, you would never buy

it because you'd be like, oh my gosh.

But I am gonna give you one more really cool thing is that if

you ever decide you want to have affiliates sell your course for you.

The software sets up affiliates for you.

They have a great dashboard to go into, so that is another feature that you have

that you can attach to your courses.

Now I'm even more excited I'm gonna have to rewatch this so

I can take notes for myself.

This is good.

Awesome.

Amika, we appreciate you taking your time and sharing your experience about

what it's been like to work with us.

We love our clients and we're here to help you.

We still have those live calls every Tuesday.

If you need help with your marketing and your marketing va,

we host calls every Wednesday.

If you have questions about the software, we wanna be here to support

you guys, but we feel so blessed that we get to work with people like you.

And every time I talk to you, I get off thinking I'm so energized, but

also this woman's putting me to shame.

She's doing so much stuff.

No, it's okay.

Everybody has their own race to run, so you just continue running your race

because what you all are doing with the programs that you have, I send

Lisa text messages and I'm like, I am so grateful that you and I had the

conversation that we had that day.

Because when she told me about you all, I was like, send me

that information, like right now.

I need it right now.

Just in her.

Describing what they had done, what you all had done for her.

I said, that's exactly what I need.

And not knowing any of the other things.

She seems yeah, they have a software, yada yada.

I was like, I don't care about the software.

I need this va. And then I found out about the software and I

was like, I need that software.

What you guys are doing and how you all have partnered up is very beneficial.

I think I was telling you, I have several business owners that I think

could benefit from your program.

One of them actually, the one that gave me the title, the success

list, she comes to mind first.

And so I definitely see how.

A business owner can benefit from what you all do, and I will definitely continue

to share it and I'm just grateful that.

I stumbled upon it just by reaching out to my friend and saying,

Hey, I'm gonna be in Tampa.

You wanna have dinner?

I love that.

If there's anybody listening and you want more information about what

we do and who we are, you can go to six figure business coaching.com.

That's SIX figure Business Coaching, and you can see all

the programs that we offer.

But Laika, again, this has been such a joy.

We love having you as part of our world, our team.

So thank you for joining us today.

Absolutely.

Thank you all for having me.

I really appreciate it.

Sure thing.

And we're also gonna put LA's information in the show notes

in the description below.