Jon Clayton:

Is your architecture practice stuck in a cycle of feast

Jon Clayton:

and famine either having too much or not enough worker at any one time.

Jon Clayton:

What if there was a simple way to get prospective clients to engage with

Jon Clayton:

you on a Tshechu old regular basis.

Jon Clayton:

So you could iron out your workload peaks and troughs and have a

Jon Clayton:

steady, predictable pipeline of work without huge expense or hassle.

Jon Clayton:

The good news is you can do this by utilizing launches as

Jon Clayton:

part of your marketing strategy.

Jon Clayton:

Today, I'm joined by world leading online business experts.

Jon Clayton:

Sigrun to explain exactly how you can do.

Jon Clayton:

This in your business.

Jon Clayton:

On this episode of architecture business club, the weekly podcast for solo

Jon Clayton:

and small firm architecture practice owners, just like you who want to build

Jon Clayton:

a profitable future-proof architecture business that fits around their life.

Jon Clayton:

I'm John Clayton, your host, if you're a small practice leader or

Jon Clayton:

sole practitioner in architecture, struggling to find clarity or reach

Jon Clayton:

your goals, consider working with me.

Jon Clayton:

I offer personalized one-to-one support through coaching consulting and mentoring.

Jon Clayton:

And this tailored approach helps you navigate your unique path to success.

Jon Clayton:

Whether it's growing your practice, working few hours or building

Jon Clayton:

your team, I've got you covered.

Jon Clayton:

Just click the link in the show notes to book a call with me to

Jon Clayton:

discuss your options or email John J O n@architecturebusinessclub.com.

Jon Clayton:

For more information.

Jon Clayton:

Now let's discuss launches.

Jon Clayton:

Sigrun is an award winning business coach, best selling author, and

Jon Clayton:

multiple seven figure entrepreneur.

Jon Clayton:

She's on a mission to accelerate gender equality through female entrepreneurship.

Jon Clayton:

She's been called the leading business mentor for online entrepreneurs in

Jon Clayton:

Europe, is a TEDx speaker, and host of the top rated Sigrun Show podcast.

Jon Clayton:

Sigrun's online business journey started shortly after finishing her

Jon Clayton:

master's degree in architecture.

Jon Clayton:

She's since been featured in Forbes and numerous leading media publications in

Jon Clayton:

Europe and has won five Stevie Awards as the Hero of the Year, Entrepreneur

Jon Clayton:

of the Year, Solo Entrepreneur of the Year, Manager of the Year and

Jon Clayton:

Sales Achievement of the Year.

Jon Clayton:

If you'd like to grab a free copy of Sigrun's book, kickstart your

Jon Clayton:

online business by creating an online course and starting to make

Jon Clayton:

sales, then head over to sigrun.

Jon Clayton:

com forward slash architecture business club, Sigrun, welcome

Jon Clayton:

to architecture business club.

Sigrun:

Thank you for having me.

Sigrun:

It's a pleasure to be here.

Jon Clayton:

Oh, it's a pleasure to have you here.

Jon Clayton:

Um, Sigrun, I know we share a love of, of crime fiction.

Jon Clayton:

I was just wondering if you had any book recommendations for me.

Sigrun:

Well, I am mainly reading the Icelandic authors, uh, today

Sigrun:

and, uh, uh, I would say you should look out for Ragnar, R A

Sigrun:

G N A R, that's his first name.

Sigrun:

I don't remember people's last name because we don't use them in Iceland.

Sigrun:

But, uh, Ragnar is a full time lawyer at a big real estate company, but in his

Sigrun:

free time or in his, I guess, during his holiday, he will always write a book.

Sigrun:

So there's a new book every year.

Sigrun:

It's translated into multiple languages, French, English, Dutch, you name it.

Sigrun:

Uh, he's, uh, and he is the fan of Agatha Christie and he

Sigrun:

translated one of Agatha Christie's.

Sigrun:

book when he was only 17 years old.

Sigrun:

And I feel he's like the modern version.

Sigrun:

Agatha Christie today feels a little bit too slow and too stiff.

Sigrun:

And I was a super fan when I was like learning English.

Sigrun:

I was 12 years old.

Sigrun:

I could not understand all the long words when I was reading it

Sigrun:

in the original English version.

Sigrun:

Uh, but I read Agatha Christie for many, many years.

Sigrun:

Uh, but today it feels a little bit like, you know, I guess it's

Sigrun:

just the speed of everything today.

Sigrun:

Some of the Icelandic authors who have, uh, a little bit, what do you call

Sigrun:

a darker side, noir, they call it.

Jon Clayton:

I love that.

Jon Clayton:

The that's potentially just opened up a whole new world of crime

Jon Clayton:

fiction authors for me to explore.

Jon Clayton:

Thank you for that.

Jon Clayton:

I will definitely go and check that out.

Jon Clayton:

We're going to talk today about how architects could use launches

Jon Clayton:

to scale and grow their business.

Jon Clayton:

But before we dig into that, can you tell me a little bit about your experience

Jon Clayton:

of studying to become an architect?

Sigrun:

Well, I was one of the few children, I think, that, uh, felt I had

Sigrun:

to decide earlier what I wanted to be.

Sigrun:

I guess you, you always ask children, what do you want to be?

Sigrun:

And you know, they say fireman or teacher or doctor or something.

Sigrun:

And I, I, I was going to be an author.

Sigrun:

I was six years old and, uh, I hadn't fallen in love with crime fiction

Sigrun:

yet, but I love to tell stories.

Sigrun:

And I would tell stories every day to whoever wanted to listen.

Sigrun:

And I felt this was going to be my path forward, but my parents were

Sigrun:

not so keen on me becoming an author back then you couldn't live from it.

Sigrun:

Uh, and even today we don't know so many authors that are do it full time and can

Sigrun:

live from it properly, except those few that I mentioned before, uh, although

Sigrun:

he's a lawyer full time, so I don't know.

Sigrun:

Could you live from it?

Sigrun:

I guess so.

Sigrun:

But, um, yeah, so they strongly encouraged me to find some other idea what I could

Sigrun:

become when I became a grown up, uh, and I, Said I would become a teacher

Sigrun:

and an author because back then teachers had four months in the summer off.

Sigrun:

Uh, this has changed today because now summer vacation is, uh, shorter, but,

Sigrun:

uh, summer holiday was quite long.

Sigrun:

In the early days, because the kids were helping out at the farms.

Sigrun:

It was like an old fashioned way, like, Hey, the kids come back to the farm

Sigrun:

and they have to help with everything.

Sigrun:

And now nobody's really into farming anymore.

Sigrun:

Uh, so the kids can actually stay longer, uh, longer at school and they can

Sigrun:

finish earlier because we were a little bit behind the European curriculum.

Sigrun:

Uh, so yeah, teacher and author, I thought I had figured out then my teacher.

Sigrun:

My main teacher in school, uh, was telling us why teachers wanted to go on strike.

Sigrun:

Uh, and he put his salary on the board.

Sigrun:

And even though I was not like, Oh, I'm going to be rich or anything like that.

Sigrun:

I was not into really making money, but I knew that this number was low.

Sigrun:

And I was like, I don't know if, if teacher is such a good idea.

Sigrun:

Um, so I was desperate to find something new, uh, that I wanted to become.

Sigrun:

And I loved drawing and I loved looking at houses.

Sigrun:

Um, my parents would often drive around to new neighborhoods on Sundays.

Sigrun:

To my, my mom is totally into design interior and exterior design.

Sigrun:

And so with ice cream in my hand, you know, I would look at new

Sigrun:

buildings and new neighborhoods.

Sigrun:

And I was like, maybe I should become an architect.

Sigrun:

I was 11 years old when I decided to That this is what I was going to do.

Sigrun:

I put the author and teacher idea aside for a moment.

Sigrun:

Um, and so, yeah, it took me 9 years to finally start to study,

Sigrun:

but it was, I was determined.

Sigrun:

Uh, I thought it was the perfect combination of art and science.

Sigrun:

And you couldn't study architecture in Iceland, so I had to go abroad.

Sigrun:

So during our summer holiday, when I was 11 years old, we

Sigrun:

were in Freiburg, Germany.

Sigrun:

And I said to myself, I'm going to come back here and study

Sigrun:

because this is a pretty city.

Sigrun:

Uh, I didn't know you couldn't study architecture in that particular

Sigrun:

city, but I did go to South of Germany and study their architecture.

Sigrun:

So that's how, um, I decided to become an architect.

Jon Clayton:

That's so cool.

Jon Clayton:

And the fact that you decided at such a young age that that

Jon Clayton:

was what you're going to do.

Jon Clayton:

I think for a lot of children and teenagers, often they just have

Jon Clayton:

no idea what they're going to do.

Jon Clayton:

So yeah, that's really quite interesting that you decided at such a young age, 11,

Jon Clayton:

that that was what you're going to do.

Jon Clayton:

And, You did, you did your master's degree in architecture in Germany,

Jon Clayton:

and you then pivoted into this other world of online business.

Jon Clayton:

I'd love to hear what led to that pivot.

Sigrun:

Well, I think it was already clear two years before graduation that

Sigrun:

I was not going to become architect.

Sigrun:

And it was the fact it was the emergence of the internet.

Sigrun:

You know, I was studying in the nineties and we got an email address and, uh, we

Sigrun:

learned about virtual reality modeling.

Sigrun:

Uh, I learned AutoCAD and I already asked.

Sigrun:

During my studies, like I did all the courses that architects could

Sigrun:

do that had anything to do with computers or it or virtual reality.

Sigrun:

And my final thesis, my master's was a 3D multi user campus where

Sigrun:

you could actually walk around.

Sigrun:

It's quite unbelievable because this is now 30 years ago.

Sigrun:

Uh, you could actually walk around with your avatar and you could

Sigrun:

create seminar rooms on the fly.

Sigrun:

You fill out a little form.

Sigrun:

Do you want a whiteboard?

Sigrun:

What do you want for how many people is the seminar room?

Sigrun:

And I programmed this all myself.

Sigrun:

Uh, and the computers were so, uh, bad that often when I was showing

Sigrun:

my master's project, it would crash.

Sigrun:

So I had to have quite powerful computers, but yeah, so it was

Sigrun:

pretty clear to me that I was, I was heading direction, IT, uh, Internet.

Sigrun:

Uh, and so when I graduated, I did not apply at any

Sigrun:

architecture office for a job.

Sigrun:

I went straight for software companies.

Sigrun:

And it was not very practical to work as someone who is designing virtual reality.

Sigrun:

Uh, I was.

Sigrun:

Ahead of the game, we were not many people in the world doing this.

Sigrun:

And there were very few companies, uh, actually doing something around 3d.

Sigrun:

And even today, uh, we're not there yet either.

Sigrun:

Uh, so I'm glad I didn't pick that field because it turned out

Sigrun:

to be a pretty hopeless field.

Sigrun:

Um, we are not so keen on working, walking around this avatars all the time.

Sigrun:

I don't know.

Sigrun:

It just didn't take off.

Sigrun:

Uh, at least not back then, but I, uh, for me, the practical path was to become

Sigrun:

a project manager in a software company.

Sigrun:

And that's what I did first.

Sigrun:

Uh, and I was, I, I took an extra degree in Zurich, Switzerland, uh,

Sigrun:

information architecture was my focus.

Sigrun:

I kept on programming, displaying information.

Sigrun:

Uh, we got special access.

Sigrun:

I'm not sure this would be allowed today because of privacy, but

Sigrun:

we got access to the emails.

Sigrun:

We couldn't read the emails, but we could.

Sigrun:

Send a code over all the emails that were sent out from the whole

Sigrun:

university and detect if the language was positive or negative or neutral,

Sigrun:

and then we would display different colors and different boards.

Sigrun:

And we were all architects working on this.

Sigrun:

It was quite advanced.

Sigrun:

I was able to use a 3 D printer in 99 to print out a little,

Sigrun:

uh, design that I had done.

Sigrun:

Uh, we were a part of a project that went into a book on, uh,

Sigrun:

displaying information in a new way.

Sigrun:

Uh, 1 of my projects was.

Sigrun:

To display where people, what websites they're visiting and which countries.

Sigrun:

So if someone visited a website in Iceland, it would still a

Sigrun:

little pin drop onto Iceland.

Sigrun:

This is before long before Google maps.

Sigrun:

Uh, it was a fantastic year, but I, I realized as a practical

Sigrun:

person that this was all a game.

Sigrun:

This is cool at the university, but what are you going to do in real life?

Sigrun:

You know, how are you going to actually make money?

Sigrun:

And, uh, that was not the way.

Sigrun:

So I became a project manager in a software company.

Sigrun:

I moved back to Iceland after being nine years abroad.

Sigrun:

And, uh, from there, uh, it was in the dot com boom around 2000, where

Sigrun:

companies were hiring too many IT people.

Sigrun:

And most IT people didn't even know how to program.

Sigrun:

And, uh, I eventually lost my job because they had hired too many people

Sigrun:

and didn't have enough projects.

Sigrun:

But 1 of the projects I did in my 1st job after studying was.

Sigrun:

Creating maps for Lufthansa, you know, you know, city maps for Lufthansa,

Sigrun:

because we also back then didn't have Google maps or anything, so they had

Sigrun:

to be manually made for each city.

Sigrun:

Pretty cool, pretty cool project.

Sigrun:

Uh, but again, I'm a practical person.

Sigrun:

I know not everything.

Sigrun:

Uh, you know, you cannot do all of these things if you, of course,

Sigrun:

have decided to live in Iceland.

Sigrun:

Of course, if you live in Iceland.

Sigrun:

Silicon Valley you can do all these fancy projects.

Sigrun:

Yeah.

Sigrun:

So I became a project manager and I worked, uh, I moved over to

Sigrun:

a website company that just did regular websites for companies and

Sigrun:

one day, uh, they, um, company sold.

Sigrun:

And I get the crazy idea I could become the next CEO.

Sigrun:

And it's just like, there was this idea that popped up in my head.

Sigrun:

Uh, I had no business background, no business experience.

Sigrun:

My parents had a business, but it was a dry cleaning.

Sigrun:

So it's not like I knew so much about business.

Sigrun:

Uh, but I just felt it was a relatively small company, only 15 people.

Sigrun:

I had talked to all the clients.

Sigrun:

I felt I knew the process.

Sigrun:

The only thing I didn't know anything about was the bookkeeping

Sigrun:

and the finances, but my dad's that, you'll figure that out.

Sigrun:

Someone will teach you that.

Sigrun:

And to make the long story short, I got the job because the new owner, he

Sigrun:

loved the boldness of asking for the job without having all the qualifications.

Sigrun:

And that's sadly, typically what men do more than women.

Sigrun:

So I'm quite proud that I did this.

Sigrun:

And that's why I share this story.

Sigrun:

It's like, I picked up the phone and called the guy and said, I want the

Sigrun:

job, uh, and then I had to present a project plan and finance plan.

Sigrun:

And I did that and I got the job and that led to me working for this, uh,

Sigrun:

man, uh, over a period of time, I was, uh, basically running online businesses,

Sigrun:

but they were all pretty traditional.

Sigrun:

This is before everyone went on social media.

Sigrun:

This is before everyone created online courses.

Sigrun:

So this is before that, but still, I've got my practical business

Sigrun:

experience, uh, by being a CEO of small companies for, for 10 years.

Sigrun:

Uh, and what led me to start the business I have today.

Sigrun:

Is that I had met my husband in London and decided to move to Switzerland.

Sigrun:

Uh, and there I started to get sick.

Sigrun:

Uh, I had a job in a small company and I started to have neck pain and

Sigrun:

headaches and pinching ear pain.

Sigrun:

And 1st, I didn't associate it with my, but gradually that became

Sigrun:

pretty clear that I was sitting at my desk too long, not taking breaks.

Sigrun:

And in the evening, my hobby was photography, editing pictures.

Sigrun:

So that didn't help either.

Sigrun:

And I had a predisposition to, you know, not the best posture.

Sigrun:

And when you're very ambitious, that doesn't help as well, you know?

Sigrun:

So I had all the perfect ingredients to develop, um, these conditions of

Sigrun:

muscle pain, and so I was sick for seven months, unable to work, that gives you a

Sigrun:

wake up Like, how can I design my life?

Sigrun:

So that I'm not sick or that I can at least avoid getting sick again.

Sigrun:

And that's where also I was in Switzerland and I was like, yeah, 20 days of holiday.

Sigrun:

How am I going to go as often as I want to Iceland?

Sigrun:

My parents are aging.

Sigrun:

Uh, my siblings have children.

Sigrun:

And when am I going to see them?

Sigrun:

If I spend all the four weeks in Iceland, I cannot also go to other places.

Sigrun:

Like.

Sigrun:

This is not the life I envisioned.

Sigrun:

I envisioned more flexibility, freedom.

Sigrun:

Uh, so I started to design my life first.

Sigrun:

Before I decided what kind of business it was, so I didn't know that online business

Sigrun:

doing online courses would be my path.

Sigrun:

It was just like, what do I not want?

Sigrun:

And what is the opposite?

Sigrun:

Like, I want freedom, flexibility.

Sigrun:

I want to take a break in the middle of the day.

Sigrun:

Can I go for a walk?

Sigrun:

Can I work from anywhere in the world?

Sigrun:

Uh, and that led me gradually to like, okay.

Sigrun:

Should I be a, should I, should I be a business coach?

Sigrun:

Like, should I take my 10 years of being a CEO and teach

Sigrun:

people how to run a business?

Sigrun:

And I can do that through online programs where we don't have to meet in person.

Sigrun:

I don't need an office and I can have a team that also doesn't need an office.

Sigrun:

Everybody works from home and it started to become this

Sigrun:

concept of, of online business.

Sigrun:

And that's over 10 years ago.

Jon Clayton:

That's so cool.

Jon Clayton:

It's such an inspiring story.

Jon Clayton:

I love the thing you mentioned about that role at the company where there

Jon Clayton:

was the job of the CEO and you just like, okay, like I don't, maybe on paper

Jon Clayton:

I don't have all the qualifications, but you had that confidence and

Jon Clayton:

self belief to just go for it.

Jon Clayton:

And, um, so there's definitely a lesson that a lot of us could learn there that

Jon Clayton:

particularly sometimes you see these, um, You see job descriptions and it's like

Jon Clayton:

these employers are looking for a unicorn.

Jon Clayton:

There's a list of things a mile long, but actually a lot of the best

Jon Clayton:

qualities of somebody for the role can be the things that, the things

Jon Clayton:

you can't teach anyway, you know.

Jon Clayton:

So I think that's so cool.

Jon Clayton:

And the fact that you then, you went through that life changing experience

Jon Clayton:

and recognize that you, you could design a business around your life.

Jon Clayton:

And that there was another option for you, which has led you down, the road

Jon Clayton:

that you've been on ever since and, um, the amazing achievements that you've

Jon Clayton:

had along the way, which is really cool, should be very proud of yourself.

Jon Clayton:

Which leads us on to something specific we were going to talk about today, which

Jon Clayton:

is around the concept of launching.

Jon Clayton:

So this is something that you, you're an expert in online business, but in

Jon Clayton:

particular, one of your areas of expertise is this concept of launching things.

Jon Clayton:

And I think this concept is, it's probably alien to a lot of architects out there.

Jon Clayton:

Could you tell us simply.

Jon Clayton:

What do we mean when we're talking about launching?

Jon Clayton:

Could you just explain that in simple terms, just in case anyone's

Jon Clayton:

thinking like, how does this relate to me as a average architect?

Jon Clayton:

Remember.

Jon Clayton:

Don't forget to download the architecture business, blueprint the

Jon Clayton:

step by step formula to freedom for architects, architecture, technologists,

Jon Clayton:

and architecture designers.

Jon Clayton:

You can grab the blueprint without any charge@architecturebusinessclub.com

Jon Clayton:

forward slash blueprint.

Jon Clayton:

And if you enjoy this episode, then please leave a five star review or

Jon Clayton:

rating wherever you listen to podcasts.

Jon Clayton:

Now, back to the show.

Sigrun:

Yeah, think of a movie.

Sigrun:

Let's think of, uh, Star Wars.

Sigrun:

Uh, when they bring out a new movie, uh, they, they have a perfect launch

Sigrun:

strategy, or you could call it a marketing campaign for the movie.

Sigrun:

So one year before the premiere, there's a trailer released

Sigrun:

and it leaves a few clues.

Sigrun:

But doesn't show too much.

Sigrun:

So it leaves you excited, questioning.

Sigrun:

You want to know more than they might drop another trailer, maybe

Sigrun:

three months after the first one.

Sigrun:

Then interviews with the actors start to appear in different magazines and

Sigrun:

on TV, uh, and on YouTube, of course, you know, now we have so many different

Sigrun:

channels, social media and everything.

Sigrun:

So we just say generally media.

Sigrun:

And we manage, we, we, we, we mean everything.

Sigrun:

You just start to see these things and whether you are a lot online or,

Sigrun:

or not, it's going to be unavoidable.

Sigrun:

You are going to know that there's a new Star Wars movie coming,

Sigrun:

whether you are a fan or not, and you're going to be curious.

Sigrun:

Like I'm not a super fan of Star Wars.

Sigrun:

I do tend to go to the movies because my husband is a fan.

Sigrun:

Uh, and he will always send me the trailer when it comes out.

Sigrun:

So that is a launch.

Sigrun:

They, when you have a, uh, let's say a big movie premiere in the U S it's all about

Sigrun:

how much, uh, money, or let's say how many tickets they sell the first weekend.

Sigrun:

The 1st weekend determines is this going to be a big movie

Sigrun:

or is this going to be a flop?

Sigrun:

So they do everything in their power to make it so exciting for

Sigrun:

you to go that premiere weekend, because it goes on the news.

Sigrun:

That this latest Star Wars movie box office weekend revenue was

Sigrun:

whatever, a hundred million.

Sigrun:

And you're like, Oh, I need to see this movie.

Sigrun:

So those who didn't go that first week and they go the next week and so forth.

Sigrun:

And then there's more news.

Sigrun:

Oh, it has crossed a billion dollars.

Sigrun:

Wow.

Sigrun:

I got to see it if I haven't seen it yet.

Sigrun:

This is a launch, uh, and I think everyone can understand when

Sigrun:

you explain it with a movie.

Sigrun:

Now you can take this for anything in life.

Sigrun:

I can see that you're into guitars.

Sigrun:

You can launch a new guitar.

Sigrun:

Even if you think like, oh, development in guitars is not so like, there's

Sigrun:

not going to be life changing things, even if I get a new guitar.

Sigrun:

But what if it is a guitar that is made with a special band?

Sigrun:

Maybe the band has signed the guitar.

Sigrun:

It's going to come in a specific color.

Sigrun:

There's going to be a limited edition.

Sigrun:

There's only going to be a hundred of them.

Sigrun:

And you are a super fan of that band.

Sigrun:

And well, you don't need another guitar, but you're going to get it anyway,

Sigrun:

because that's what you do as a superfan.

Sigrun:

That's a launch too.

Sigrun:

Then we even have vacuum cleaners, you know, um, maybe the excitement is a

Sigrun:

little bit less with vacuum cleaners because we're not going to run around

Sigrun:

like, Oh, I need a new vacuum cleaner.

Sigrun:

But what if Dyson has a brand new vacuum cleaner that somehow detect

Sigrun:

that you need to clean today?

Sigrun:

Okay.

Sigrun:

You know, and yesterday it was still clean.

Sigrun:

And, but today you need to go and hoover over it because it has some magic sensors.

Sigrun:

They launch it, they go in the news, they run marketing campaigns, they run ads.

Sigrun:

They make sure that you see it.

Sigrun:

And if you've bought anything from Dyson before, obviously you're going to get

Sigrun:

a newsletter, that's again, a launch.

Sigrun:

So all of these are very practical examples.

Sigrun:

I think everyone can relate to one of these to understand that a launch is a

Sigrun:

marketing campaign, where do you create excitement for the product or the service?

Sigrun:

Ideally ahead of time so that when it's available for purchase that they

Sigrun:

can make a lot of sales in less time.

Sigrun:

And this is what people do in online business.

Sigrun:

Uh, we use launches to sell programs, online programs, online courses,

Sigrun:

uh, anything we sell really.

Sigrun:

Because if you don't launch, you know, if something is available

Sigrun:

all the time and you don't announce to people what's special about it,

Sigrun:

or there's no limited edition or, or there's no sense of urgency.

Sigrun:

Well, then you're going to think to yourself, I can buy it tomorrow.

Sigrun:

I can buy it next week.

Sigrun:

I can buy it next year.

Sigrun:

And you forget about it.

Sigrun:

You don't buy it.

Sigrun:

And the

Sigrun:

same thing, what, what Sara or these fast fashion labels do, let's say

Sigrun:

you go into a Sara store and you see something you like, you know, if you

Sigrun:

don't buy it right now, you need to go into the store after a week or two.

Sigrun:

It's going to be gone.

Sigrun:

They use the same principle in the fast fashion.

Sigrun:

Yeah.

Jon Clayton:

got it.

Jon Clayton:

That makes sense.

Jon Clayton:

You've used some really great analogies there that I'm sure that everyone

Jon Clayton:

that's listening and we'll, we'll, we'll understand the concept now.

Jon Clayton:

I think that, there might be a few skeptical service business owners

Jon Clayton:

that are listening in and are like, well, well, come on though.

Jon Clayton:

Like, why do I need to launch anything?

Jon Clayton:

Can't I, can't I just promote and sell the same thing all year round?

Jon Clayton:

I mean, I think you've, you've kind of answered that though.

Jon Clayton:

There isn't any urgency, is there?

Jon Clayton:

If you are selling the same thing all year round, what is going to draw

Jon Clayton:

somebody to, to engage your services?

Jon Clayton:

Tomorrow or next week, like what's going to be the thing that's

Jon Clayton:

going to get them over the line.

Jon Clayton:

And I think for a lot of, um, particularly smaller service business owners, they

Jon Clayton:

do have natural scarcity because often they only have a limited amount of a size

Jon Clayton:

of the team or resources to devote to a given number of projects in any year.

Jon Clayton:

And often that's something that isn't communicated by those

Jon Clayton:

architecture practice owners.

Jon Clayton:

So they're really missing out.

Jon Clayton:

They're missing an opportunity here, aren't they?

Sigrun:

Yeah.

Sigrun:

So let's say you have an interested buyer, but since you're not communicating

Sigrun:

that you're only going to work with 10 clients this year or this month,

Sigrun:

there is no sense of urgency for them.

Sigrun:

And then they knock on your door and you're fully booked.

Sigrun:

And then they're like, Oh, and they need to go somewhere else.

Sigrun:

So by communicating that you have the limited spot.

Sigrun:

Or limited projects actually, it's going to help you sell more

Sigrun:

and you'd rather be sold out.

Sigrun:

And again, it's very smart to communicate that you're sold out.

Sigrun:

We're fully booked for the summer.

Sigrun:

Uh, we're taking on new projects as of 1st of October.

Sigrun:

You want to get on the wait list?

Sigrun:

That brings another, uh, you know, influx of clients because they're like, Oh, I'm

Sigrun:

not going to miss out on that opportunity because if I don't register here,

Sigrun:

maybe I have to wait until next year.

Sigrun:

And I don't want to wait until next year.

Sigrun:

So it absolutely works in service based industry a lot as well.

Jon Clayton:

Brilliant.

Jon Clayton:

So I'm glad we've been able to quash that myth that, there's a valid reason that

Jon Clayton:

service based business owners that are maybe previously been trying to sell the

Jon Clayton:

same thing all year round, they really should consider utilizing launches.

Jon Clayton:

As part of their strategy.

Jon Clayton:

Are there any other common myths or misconceptions around launches?

Sigrun:

Well, I think, uh, when you want to launch something, you, you need, you

Sigrun:

need to create some sort of, uh, event and I think that's what's what service

Sigrun:

based business owners often do not do.

Sigrun:

They will just send out an email and say, I have 2 spots available.

Sigrun:

That's not really a launch yet.

Sigrun:

It creates sense of urgency.

Sigrun:

So definitely do that.

Sigrun:

But a launch thing means you have some sort of event.

Sigrun:

You invite people to a master class to a webinar.

Sigrun:

Okay.

Sigrun:

And you teach them something.

Sigrun:

Let's say you're an expert in zero energy buildings and your

Sigrun:

clients are curious about it.

Sigrun:

They don't know what exactly that means.

Sigrun:

So how about it's just inviting them to a Zoom call and you explain what it is.

Sigrun:

And how it looks like the process, the benefits and so forth.

Sigrun:

And then whoever's interested can sign up on a wait list or interest list.

Sigrun:

That is kind of a launching.

Sigrun:

And then again, you can say limited number of spots we're taking on these clients.

Sigrun:

And, you know, some people are not ready yet, but you know, they're interested.

Sigrun:

So you can communicate with them differently and you can always reach

Sigrun:

out to them and say, are you ready now for your zero energy project?

Jon Clayton:

I love that.

Jon Clayton:

Yeah.

Jon Clayton:

That's such a simple idea that somebody that's, that you could

Jon Clayton:

implement that without needing huge amounts of tech or anything like that.

Jon Clayton:

And by creating an event, it does create more of a sense of Urgency

Jon Clayton:

to get people to come along.

Jon Clayton:

If it's like we're running this next week or the next month,

Jon Clayton:

it's a really, really good idea.

Jon Clayton:

What are the typical stages of a, of a launch?

Jon Clayton:

Is there kind of like different stages to it?

Jon Clayton:

Like what would normally happen in like the sort of pre launch?

Jon Clayton:

Is the things that happen post launch as well from the before

Jon Clayton:

and after the date of the event?

Sigrun:

Yeah, let's say the zero energy example again.

Sigrun:

So if you come out of the blue with a zero energy webinar, it may work, but

Sigrun:

the better way is to actually write about it first, you know, maybe if you're

Sigrun:

blogging or if you're doing a video or in your case, podcasting, like talk about.

Sigrun:

expertise, your area of expertise, talk about it before you suddenly,

Sigrun:

it's like dating a little bit, you know, let's first start with a coffee

Sigrun:

before we go all the way to dinner.

Sigrun:

Uh, and so that's how you can really think of a launch.

Sigrun:

Is this, it's, uh, you're building a relationship and, uh, first, if

Sigrun:

people don't know what you're known for or what you're good at, you need

Sigrun:

to tell them that you're expert in it.

Sigrun:

So you talk about the subject and then, uh, then you would have a launch event.

Sigrun:

Tell people about it multiple times, not just one invite.

Sigrun:

You need one, two, three, four invites, maybe.

Sigrun:

So you need to give people maybe a two weeks lead time where you are

Sigrun:

continuously inviting them to that event and reminding them of your expertise

Sigrun:

and why they need this, uh, information.

Sigrun:

And then there is a period of what we call open cart.

Sigrun:

Now, open cart could be signing up for interlist or book a

Sigrun:

call, book a free call with us.

Sigrun:

You know, we're taking free calls this week, next week, not.

Sigrun:

So that's kind of the open card period.

Sigrun:

Something needs to happen and there's a deadline because that's

Sigrun:

how you create the sense of urgency.

Sigrun:

And you can repeat this multiple times a year and it doesn't have

Sigrun:

to just, just to be for services.

Sigrun:

You know, as a, as an architect, you can create online courses and that could

Sigrun:

be great supplemental income as well.

Jon Clayton:

I love that.

Jon Clayton:

So there's a couple of great things there.

Jon Clayton:

So just to, to dig into the idea of the event.

Jon Clayton:

So we're using the example of a webinar.

Jon Clayton:

In this case, we've mentioned about, uh, a practice that perhaps specializes

Jon Clayton:

in low energy, zero carbon buildings, that sort of thing that they could

Jon Clayton:

choose to run a series of events.

Jon Clayton:

They could do it multiple times across the year.

Jon Clayton:

Depending on their, uh, how many clients that they're looking for.

Sigrun:

Mm

Jon Clayton:

And you mentioned that when they choose a date for this event, that

Jon Clayton:

they need to allow a leading period pre launch in order to start talking about

Jon Clayton:

it and to build some excitement and you mentioned that they could maybe write

Jon Clayton:

some blog articles, maybe they could be talking about it in their social media

Jon Clayton:

channels to, uh, help get interest.

Jon Clayton:

To help get people to raise their hand that are interested in this event.

Jon Clayton:

And then afterwards, you mentioned about there's a period where we can either

Jon Clayton:

invite people to, we could invite them to a one to one call if the attendees

Jon Clayton:

have come along and want to learn more about working with our practice.

Jon Clayton:

And you mentioned that.

Jon Clayton:

You could have this open cart period where we say the next week or a day,

Jon Clayton:

this day, we're doing these calls, but then after that, we're not because we're

Jon Clayton:

going to be busy serving our clients.

Jon Clayton:

And this opportunity is not going to come around again for say,

Jon Clayton:

three months, something like that.

Jon Clayton:

I love that.

Jon Clayton:

That's such a great concept that like any of the practices that are listening

Jon Clayton:

could use that without having to invest.

Jon Clayton:

It's quite a simple tweak that could have a really great impact, but without

Jon Clayton:

them having to invest lots of time and money in a really complicated,

Jon Clayton:

uh, strategy or system, and actually the tech could be really relatively

Jon Clayton:

simple for that as well, which I really

Sigrun:

Absolutely.

Sigrun:

Just need zoom and send out your emails.

Jon Clayton:

The other thing you mentioned there is about the idea of, um,

Jon Clayton:

having product like a digital product.

Jon Clayton:

So there's also this opportunity for practice owners and architects to

Jon Clayton:

create maybe an online course or.

Jon Clayton:

Other sorts of digital products that I've seen have been things

Jon Clayton:

like eBooks or guides, downloads.

Jon Clayton:

It could be a, a masterclass, a video series.

Jon Clayton:

There's, there's a number of different things that they could

Jon Clayton:

offer as a digital product.

Jon Clayton:

Um, so that's another great way that they could make some additional income.

Sigrun:

Yeah, I think, uh, the fact that I'm an architect, I do attract

Sigrun:

some architects into my online business.

Sigrun:

Many of them are switching over to some other topics.

Sigrun:

Because interests may be changed over time, but I do have at the moment,

Sigrun:

uh, uh, an architect out of Poland that, uh, I just love her story.

Sigrun:

Uh, and the reason I picked zero energy buildings is because that's her topic.

Jon Clayton:

Ah,

Sigrun:

And she and her husband had been running their architecture office

Sigrun:

for many years and, uh, decided to focus on zero energy buildings and kind

Sigrun:

of leave the traditional ones aside.

Sigrun:

But with COVID and everything, it was kind of the business had stalled

Sigrun:

and even declined a little bit.

Sigrun:

Uh, and they were really thinking, how do we move forward?

Sigrun:

And so, uh, in the beginning of 2023, they decided we're

Sigrun:

going to try online business.

Sigrun:

And they, uh, joined one of my programs where I teach people how to create an

Sigrun:

online course and start to make sales.

Sigrun:

And they have been able in one year to create a six figure online business

Sigrun:

and it increased their offline business as well as a side benefit.

Sigrun:

So now they have this business where they are making almost, uh, yeah,

Sigrun:

they're still making more with the offline business, but the online

Sigrun:

business is becoming, uh, it will surpass the offline business very soon.

Sigrun:

And, uh, it's been such a great way to, you know, once you recorded a course,

Sigrun:

of course you have to run it and give some time to it, but you have put

Sigrun:

your knowledge into, uh, Recordings, then, uh, you save a lot of time and

Sigrun:

the cool thing about doing an online course, and you can also do it with

Sigrun:

ebook, but typically you earn a much more with online courses and ebooks.

Sigrun:

That's why I recommend online courses.

Sigrun:

Is they have attracted other architects that feed them now as experts in this

Sigrun:

topic, and they are attracting the homeowners that also see them as experts

Sigrun:

because they are the ones talking about it much more than anyone else.

Sigrun:

So now they have these 2 audiences.

Sigrun:

Attracted by their campaigns.

Sigrun:

So that's maybe the biggest challenge they have.

Sigrun:

Every time they launch something, they attract both audiences and then they

Sigrun:

have to, you know, segment and email different messages to different audiences.

Sigrun:

But it's been a beautiful way of their expertise was exclusive for homeowners.

Sigrun:

And therefore not enough homeowners knew about that by actually saying, Hey,

Sigrun:

abundance mindset thinking, we're going to teach other architects what we know.

Sigrun:

They are attracting the architects and homeowners, you know, and I

Sigrun:

think that mindset is off, not there.

Sigrun:

Like, Oh, I have this expertise.

Sigrun:

I'm not going to tell anyone about it.

Sigrun:

The fact that they're sharing it and they have free trainings.

Sigrun:

And of course they have paid courses.

Sigrun:

Now they've started a membership.

Sigrun:

Um, is that more people know about them overall?

Sigrun:

Uh, and they have really been, uh, been able to put like a stake in the

Sigrun:

ground and say, we are experts in this.

Sigrun:

Uh, and that attracts more and more clients.

Jon Clayton:

that's awesome.

Jon Clayton:

Again, that's another, another thing that.

Jon Clayton:

A lot of folks might not have considered that actually in that they've got

Jon Clayton:

skills and expertise that they can offer and monetize and sell, particularly

Jon Clayton:

through something like an online course that could be for their peers

Jon Clayton:

as well as for their typical customers.

Jon Clayton:

And you mentioned that it's got this multiplier effect that

Jon Clayton:

they're attracting more of both.

Jon Clayton:

So in terms of like what that's going to bring to the table, Due to their bottom

Jon Clayton:

line to their numbers in their business, then there's going to be an absolute game

Jon Clayton:

changer from, from where they were before.

Sigrun:

Yeah.

Sigrun:

And now they say to me, actually, we only have time for 10

Sigrun:

projects, offline projects a year.

Sigrun:

But the fact that they are teaching their peers.

Sigrun:

They can even benefit from the, you know, the extra work that's coming

Sigrun:

in and they can start to recommend.

Sigrun:

So it becomes like a whole ecosystem.

Jon Clayton:

That's so cool.

Jon Clayton:

I love that.

Jon Clayton:

This has been, this has been really interesting today.

Jon Clayton:

I'm, I'm glad that you were able to find the time to come on the show and

Jon Clayton:

share your expertise around launching in particular, what would be the main

Jon Clayton:

thing that you'd like everyone to take away from our conversation today?

Sigrun:

I would love everyone to learn about launching.

Sigrun:

I think it's been, for me, the biggest, uh, game changer, if you want to call it.

Sigrun:

It's such a popular word right now.

Sigrun:

We're going to get bored of the game changer word, but it was a

Sigrun:

true game changer when I learned launching about 11 years ago.

Sigrun:

And I think it's relevant in any type of, uh, field also, also even

Sigrun:

on a personal level, I've benefited from launching and it's how, how to

Sigrun:

sell, how to sell with excitement.

Sigrun:

Uh, and how to package your offer in a way that lands with your ideal

Sigrun:

client, that makes it exciting for them to become your customer.

Sigrun:

So, um, whatever you do, then learn about the concepts of launching.

Sigrun:

There are books out there.

Sigrun:

Uh, there are episodes on my podcast.

Sigrun:

There are many ways to learn about launching.

Sigrun:

Uh, and I think.

Sigrun:

It should be everyone's toolbox if they want to make more sales.

Jon Clayton:

Absolutely.

Jon Clayton:

I completely agree.

Jon Clayton:

Was there anything else you wanted to add that we haven't covered?

Sigrun:

Well, I just want to mention my book again.

Sigrun:

Um, I created a course, uh, 2018 anyone who wants to start

Sigrun:

online and I call it kickstart.

Sigrun:

Makes sense.

Sigrun:

Uh, and it's really, uh, a program that takes you through creating an online

Sigrun:

course from scratch, even if you've never created a course before, how to

Sigrun:

build your email list, how to create basically raving fans on your email

Sigrun:

list, and then how to make an offer.

Sigrun:

I put it all in a book.

Sigrun:

So, uh, and since I'm here with you, I want to give this book for free.

Sigrun:

So, uh, that's what you can do.

Sigrun:

You can go to sydn.

Sigrun:

com for slash architecture business club, one word, uh, and grab that free copy.

Sigrun:

Otherwise you can also go and buy the book on Amazon, but you shouldn't do that.

Sigrun:

You should just grab the free copy.

Jon Clayton:

That's awesome.

Jon Clayton:

I will make sure that that link, uh, is in the show notes as well.

Jon Clayton:

So people can go and, and grab that.

Jon Clayton:

What a great opportunity to get that for free.

Jon Clayton:

Sigrid, there's another thing that I wanted to ask you.

Jon Clayton:

It's not about the main topic, but it's just a question I like to

Jon Clayton:

ask all of the guests on the show.

Jon Clayton:

I love to travel and to discover new places.

Jon Clayton:

And I know you do too.

Jon Clayton:

I was wondering if you could just tell me just one of your favorite

Jon Clayton:

places and what you love about it.

Jon Clayton:

And this can be.

Jon Clayton:

It can be somewhere near or far where comes to mind.

Sigrun:

My favorite place is in Iceland.

Sigrun:

I am biased, Icelandic.

Sigrun:

Um, I travel around Iceland every year and I look at different, uh, areas of

Sigrun:

the country, but there are places where I go to again and again and again.

Sigrun:

And one of them is the Glacier Lagoon in the South of Iceland.

Sigrun:

It is a lagoon where the glacier is coming into the lagoon and the ice breaks off.

Sigrun:

And so it's full of little icebergs and you can go on a boat and say,

Sigrun:

you know, go between the icebergs.

Sigrun:

There are also sometimes seals to be seen there and close by is something

Sigrun:

what we call a diamond beach.

Sigrun:

Not because there are diamonds, but there are little icebergs there.

Sigrun:

You can sometimes sit on them.

Sigrun:

They're big enough to sit on or they're tiny so you can hold them.

Sigrun:

It's a magical place and I think it's quite unique in Europe.

Jon Clayton:

That sounds absolutely amazing.

Jon Clayton:

I, I had the, the pleasure of visiting Iceland many, many years ago.

Jon Clayton:

It was bizarrely, it was just for a day.

Jon Clayton:

I don't know how this came about, but my, my dad's, um, we, we got this

Jon Clayton:

deal at the travel agents or something to just take a day trip to Iceland.

Jon Clayton:

We had a great time, but I felt like I only got to see

Jon Clayton:

like the tiniest little bit.

Jon Clayton:

Of it, you know, obviously you can't really get to see a place in just a

Jon Clayton:

day, but we got to visit Reykjavik and, uh, visit a few places nearby.

Jon Clayton:

And I always thought one day, one day I will go back and visit again and

Jon Clayton:

get to see the rest of the country because I know it's a beautiful place.

Jon Clayton:

Sigrun, thanks again so much for your time today.

Jon Clayton:

I really appreciate you coming on the show and sharing your expertise.

Jon Clayton:

Could you just remind everybody again, where is the best place

Jon Clayton:

to connect with you online?

Sigrun:

My website is sigrun.

Sigrun:

com and I'm sigrun.

Sigrun:

com, one word, on all social media channels, mostly on

Sigrun:

Facebook and Instagram.

Sigrun:

These are my favorite places, but I'm also on LinkedIn.

Jon Clayton:

Cool.

Jon Clayton:

Brilliant.

Jon Clayton:

Well, thanks again.

Jon Clayton:

It's been a pleasure to have you on the show.

Sigrun:

Thank you for having me.

Sigrun:

It's great to talk to another architect.

Jon Clayton:

Next time I'll be talking about customer relationship management

Jon Clayton:

systems or otherwise known as a CRM.

Jon Clayton:

Thanks so much for listening to this episode of architecture business club.

Jon Clayton:

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Jon Clayton:

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Jon Clayton:

Then please leave a glowing five-star review or rating wherever you listen

Jon Clayton:

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Jon Clayton:

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Jon Clayton:

And if you haven't already done, so don't forget to hit the subscribe button.

Jon Clayton:

So you never miss another episode.

Jon Clayton:

If you want to connect with me, you can do that on most social media

Jon Clayton:

platforms, just search for at Mr.

Jon Clayton:

John Clayton.

Jon Clayton:

The best place to connect with me online, though is on LinkedIn.

Jon Clayton:

You can find a link to my profile in the show notes.

Jon Clayton:

Remember.

Jon Clayton:

Running your architecture business.

Jon Clayton:

Doesn't have to be hard and you don't need to do it alone.

Jon Clayton:

This is architecture business club.