Is your architecture practice stuck in a cycle of feast
Jon Clayton:and famine either having too much or not enough worker at any one time.
Jon Clayton:What if there was a simple way to get prospective clients to engage with
Jon Clayton:you on a Tshechu old regular basis.
Jon Clayton:So you could iron out your workload peaks and troughs and have a
Jon Clayton:steady, predictable pipeline of work without huge expense or hassle.
Jon Clayton:The good news is you can do this by utilizing launches as
Jon Clayton:part of your marketing strategy.
Jon Clayton:Today, I'm joined by world leading online business experts.
Jon Clayton:Sigrun to explain exactly how you can do.
Jon Clayton:This in your business.
Jon Clayton:On this episode of architecture business club, the weekly podcast for solo
Jon Clayton:and small firm architecture practice owners, just like you who want to build
Jon Clayton:a profitable future-proof architecture business that fits around their life.
Jon Clayton:I'm John Clayton, your host, if you're a small practice leader or
Jon Clayton:sole practitioner in architecture, struggling to find clarity or reach
Jon Clayton:your goals, consider working with me.
Jon Clayton:I offer personalized one-to-one support through coaching consulting and mentoring.
Jon Clayton:And this tailored approach helps you navigate your unique path to success.
Jon Clayton:Whether it's growing your practice, working few hours or building
Jon Clayton:your team, I've got you covered.
Jon Clayton:Just click the link in the show notes to book a call with me to
Jon Clayton:discuss your options or email John J O n@architecturebusinessclub.com.
Jon Clayton:For more information.
Jon Clayton:Now let's discuss launches.
Jon Clayton:Sigrun is an award winning business coach, best selling author, and
Jon Clayton:multiple seven figure entrepreneur.
Jon Clayton:She's on a mission to accelerate gender equality through female entrepreneurship.
Jon Clayton:She's been called the leading business mentor for online entrepreneurs in
Jon Clayton:Europe, is a TEDx speaker, and host of the top rated Sigrun Show podcast.
Jon Clayton:Sigrun's online business journey started shortly after finishing her
Jon Clayton:master's degree in architecture.
Jon Clayton:She's since been featured in Forbes and numerous leading media publications in
Jon Clayton:Europe and has won five Stevie Awards as the Hero of the Year, Entrepreneur
Jon Clayton:of the Year, Solo Entrepreneur of the Year, Manager of the Year and
Jon Clayton:Sales Achievement of the Year.
Jon Clayton:If you'd like to grab a free copy of Sigrun's book, kickstart your
Jon Clayton:online business by creating an online course and starting to make
Jon Clayton:sales, then head over to sigrun.
Jon Clayton:com forward slash architecture business club, Sigrun, welcome
Jon Clayton:to architecture business club.
Sigrun:Thank you for having me.
Sigrun:It's a pleasure to be here.
Jon Clayton:Oh, it's a pleasure to have you here.
Jon Clayton:Um, Sigrun, I know we share a love of, of crime fiction.
Jon Clayton:I was just wondering if you had any book recommendations for me.
Sigrun:Well, I am mainly reading the Icelandic authors, uh, today
Sigrun:and, uh, uh, I would say you should look out for Ragnar, R A
Sigrun:G N A R, that's his first name.
Sigrun:I don't remember people's last name because we don't use them in Iceland.
Sigrun:But, uh, Ragnar is a full time lawyer at a big real estate company, but in his
Sigrun:free time or in his, I guess, during his holiday, he will always write a book.
Sigrun:So there's a new book every year.
Sigrun:It's translated into multiple languages, French, English, Dutch, you name it.
Sigrun:Uh, he's, uh, and he is the fan of Agatha Christie and he
Sigrun:translated one of Agatha Christie's.
Sigrun:book when he was only 17 years old.
Sigrun:And I feel he's like the modern version.
Sigrun:Agatha Christie today feels a little bit too slow and too stiff.
Sigrun:And I was a super fan when I was like learning English.
Sigrun:I was 12 years old.
Sigrun:I could not understand all the long words when I was reading it
Sigrun:in the original English version.
Sigrun:Uh, but I read Agatha Christie for many, many years.
Sigrun:Uh, but today it feels a little bit like, you know, I guess it's
Sigrun:just the speed of everything today.
Sigrun:Some of the Icelandic authors who have, uh, a little bit, what do you call
Sigrun:a darker side, noir, they call it.
Jon Clayton:I love that.
Jon Clayton:The that's potentially just opened up a whole new world of crime
Jon Clayton:fiction authors for me to explore.
Jon Clayton:Thank you for that.
Jon Clayton:I will definitely go and check that out.
Jon Clayton:We're going to talk today about how architects could use launches
Jon Clayton:to scale and grow their business.
Jon Clayton:But before we dig into that, can you tell me a little bit about your experience
Jon Clayton:of studying to become an architect?
Sigrun:Well, I was one of the few children, I think, that, uh, felt I had
Sigrun:to decide earlier what I wanted to be.
Sigrun:I guess you, you always ask children, what do you want to be?
Sigrun:And you know, they say fireman or teacher or doctor or something.
Sigrun:And I, I, I was going to be an author.
Sigrun:I was six years old and, uh, I hadn't fallen in love with crime fiction
Sigrun:yet, but I love to tell stories.
Sigrun:And I would tell stories every day to whoever wanted to listen.
Sigrun:And I felt this was going to be my path forward, but my parents were
Sigrun:not so keen on me becoming an author back then you couldn't live from it.
Sigrun:Uh, and even today we don't know so many authors that are do it full time and can
Sigrun:live from it properly, except those few that I mentioned before, uh, although
Sigrun:he's a lawyer full time, so I don't know.
Sigrun:Could you live from it?
Sigrun:I guess so.
Sigrun:But, um, yeah, so they strongly encouraged me to find some other idea what I could
Sigrun:become when I became a grown up, uh, and I, Said I would become a teacher
Sigrun:and an author because back then teachers had four months in the summer off.
Sigrun:Uh, this has changed today because now summer vacation is, uh, shorter, but,
Sigrun:uh, summer holiday was quite long.
Sigrun:In the early days, because the kids were helping out at the farms.
Sigrun:It was like an old fashioned way, like, Hey, the kids come back to the farm
Sigrun:and they have to help with everything.
Sigrun:And now nobody's really into farming anymore.
Sigrun:Uh, so the kids can actually stay longer, uh, longer at school and they can
Sigrun:finish earlier because we were a little bit behind the European curriculum.
Sigrun:Uh, so yeah, teacher and author, I thought I had figured out then my teacher.
Sigrun:My main teacher in school, uh, was telling us why teachers wanted to go on strike.
Sigrun:Uh, and he put his salary on the board.
Sigrun:And even though I was not like, Oh, I'm going to be rich or anything like that.
Sigrun:I was not into really making money, but I knew that this number was low.
Sigrun:And I was like, I don't know if, if teacher is such a good idea.
Sigrun:Um, so I was desperate to find something new, uh, that I wanted to become.
Sigrun:And I loved drawing and I loved looking at houses.
Sigrun:Um, my parents would often drive around to new neighborhoods on Sundays.
Sigrun:To my, my mom is totally into design interior and exterior design.
Sigrun:And so with ice cream in my hand, you know, I would look at new
Sigrun:buildings and new neighborhoods.
Sigrun:And I was like, maybe I should become an architect.
Sigrun:I was 11 years old when I decided to That this is what I was going to do.
Sigrun:I put the author and teacher idea aside for a moment.
Sigrun:Um, and so, yeah, it took me 9 years to finally start to study,
Sigrun:but it was, I was determined.
Sigrun:Uh, I thought it was the perfect combination of art and science.
Sigrun:And you couldn't study architecture in Iceland, so I had to go abroad.
Sigrun:So during our summer holiday, when I was 11 years old, we
Sigrun:were in Freiburg, Germany.
Sigrun:And I said to myself, I'm going to come back here and study
Sigrun:because this is a pretty city.
Sigrun:Uh, I didn't know you couldn't study architecture in that particular
Sigrun:city, but I did go to South of Germany and study their architecture.
Sigrun:So that's how, um, I decided to become an architect.
Jon Clayton:That's so cool.
Jon Clayton:And the fact that you decided at such a young age that that
Jon Clayton:was what you're going to do.
Jon Clayton:I think for a lot of children and teenagers, often they just have
Jon Clayton:no idea what they're going to do.
Jon Clayton:So yeah, that's really quite interesting that you decided at such a young age, 11,
Jon Clayton:that that was what you're going to do.
Jon Clayton:And, You did, you did your master's degree in architecture in Germany,
Jon Clayton:and you then pivoted into this other world of online business.
Jon Clayton:I'd love to hear what led to that pivot.
Sigrun:Well, I think it was already clear two years before graduation that
Sigrun:I was not going to become architect.
Sigrun:And it was the fact it was the emergence of the internet.
Sigrun:You know, I was studying in the nineties and we got an email address and, uh, we
Sigrun:learned about virtual reality modeling.
Sigrun:Uh, I learned AutoCAD and I already asked.
Sigrun:During my studies, like I did all the courses that architects could
Sigrun:do that had anything to do with computers or it or virtual reality.
Sigrun:And my final thesis, my master's was a 3D multi user campus where
Sigrun:you could actually walk around.
Sigrun:It's quite unbelievable because this is now 30 years ago.
Sigrun:Uh, you could actually walk around with your avatar and you could
Sigrun:create seminar rooms on the fly.
Sigrun:You fill out a little form.
Sigrun:Do you want a whiteboard?
Sigrun:What do you want for how many people is the seminar room?
Sigrun:And I programmed this all myself.
Sigrun:Uh, and the computers were so, uh, bad that often when I was showing
Sigrun:my master's project, it would crash.
Sigrun:So I had to have quite powerful computers, but yeah, so it was
Sigrun:pretty clear to me that I was, I was heading direction, IT, uh, Internet.
Sigrun:Uh, and so when I graduated, I did not apply at any
Sigrun:architecture office for a job.
Sigrun:I went straight for software companies.
Sigrun:And it was not very practical to work as someone who is designing virtual reality.
Sigrun:Uh, I was.
Sigrun:Ahead of the game, we were not many people in the world doing this.
Sigrun:And there were very few companies, uh, actually doing something around 3d.
Sigrun:And even today, uh, we're not there yet either.
Sigrun:Uh, so I'm glad I didn't pick that field because it turned out
Sigrun:to be a pretty hopeless field.
Sigrun:Um, we are not so keen on working, walking around this avatars all the time.
Sigrun:I don't know.
Sigrun:It just didn't take off.
Sigrun:Uh, at least not back then, but I, uh, for me, the practical path was to become
Sigrun:a project manager in a software company.
Sigrun:And that's what I did first.
Sigrun:Uh, and I was, I, I took an extra degree in Zurich, Switzerland, uh,
Sigrun:information architecture was my focus.
Sigrun:I kept on programming, displaying information.
Sigrun:Uh, we got special access.
Sigrun:I'm not sure this would be allowed today because of privacy, but
Sigrun:we got access to the emails.
Sigrun:We couldn't read the emails, but we could.
Sigrun:Send a code over all the emails that were sent out from the whole
Sigrun:university and detect if the language was positive or negative or neutral,
Sigrun:and then we would display different colors and different boards.
Sigrun:And we were all architects working on this.
Sigrun:It was quite advanced.
Sigrun:I was able to use a 3 D printer in 99 to print out a little,
Sigrun:uh, design that I had done.
Sigrun:Uh, we were a part of a project that went into a book on, uh,
Sigrun:displaying information in a new way.
Sigrun:Uh, 1 of my projects was.
Sigrun:To display where people, what websites they're visiting and which countries.
Sigrun:So if someone visited a website in Iceland, it would still a
Sigrun:little pin drop onto Iceland.
Sigrun:This is before long before Google maps.
Sigrun:Uh, it was a fantastic year, but I, I realized as a practical
Sigrun:person that this was all a game.
Sigrun:This is cool at the university, but what are you going to do in real life?
Sigrun:You know, how are you going to actually make money?
Sigrun:And, uh, that was not the way.
Sigrun:So I became a project manager in a software company.
Sigrun:I moved back to Iceland after being nine years abroad.
Sigrun:And, uh, from there, uh, it was in the dot com boom around 2000, where
Sigrun:companies were hiring too many IT people.
Sigrun:And most IT people didn't even know how to program.
Sigrun:And, uh, I eventually lost my job because they had hired too many people
Sigrun:and didn't have enough projects.
Sigrun:But 1 of the projects I did in my 1st job after studying was.
Sigrun:Creating maps for Lufthansa, you know, you know, city maps for Lufthansa,
Sigrun:because we also back then didn't have Google maps or anything, so they had
Sigrun:to be manually made for each city.
Sigrun:Pretty cool, pretty cool project.
Sigrun:Uh, but again, I'm a practical person.
Sigrun:I know not everything.
Sigrun:Uh, you know, you cannot do all of these things if you, of course,
Sigrun:have decided to live in Iceland.
Sigrun:Of course, if you live in Iceland.
Sigrun:Silicon Valley you can do all these fancy projects.
Sigrun:Yeah.
Sigrun:So I became a project manager and I worked, uh, I moved over to
Sigrun:a website company that just did regular websites for companies and
Sigrun:one day, uh, they, um, company sold.
Sigrun:And I get the crazy idea I could become the next CEO.
Sigrun:And it's just like, there was this idea that popped up in my head.
Sigrun:Uh, I had no business background, no business experience.
Sigrun:My parents had a business, but it was a dry cleaning.
Sigrun:So it's not like I knew so much about business.
Sigrun:Uh, but I just felt it was a relatively small company, only 15 people.
Sigrun:I had talked to all the clients.
Sigrun:I felt I knew the process.
Sigrun:The only thing I didn't know anything about was the bookkeeping
Sigrun:and the finances, but my dad's that, you'll figure that out.
Sigrun:Someone will teach you that.
Sigrun:And to make the long story short, I got the job because the new owner, he
Sigrun:loved the boldness of asking for the job without having all the qualifications.
Sigrun:And that's sadly, typically what men do more than women.
Sigrun:So I'm quite proud that I did this.
Sigrun:And that's why I share this story.
Sigrun:It's like, I picked up the phone and called the guy and said, I want the
Sigrun:job, uh, and then I had to present a project plan and finance plan.
Sigrun:And I did that and I got the job and that led to me working for this, uh,
Sigrun:man, uh, over a period of time, I was, uh, basically running online businesses,
Sigrun:but they were all pretty traditional.
Sigrun:This is before everyone went on social media.
Sigrun:This is before everyone created online courses.
Sigrun:So this is before that, but still, I've got my practical business
Sigrun:experience, uh, by being a CEO of small companies for, for 10 years.
Sigrun:Uh, and what led me to start the business I have today.
Sigrun:Is that I had met my husband in London and decided to move to Switzerland.
Sigrun:Uh, and there I started to get sick.
Sigrun:Uh, I had a job in a small company and I started to have neck pain and
Sigrun:headaches and pinching ear pain.
Sigrun:And 1st, I didn't associate it with my, but gradually that became
Sigrun:pretty clear that I was sitting at my desk too long, not taking breaks.
Sigrun:And in the evening, my hobby was photography, editing pictures.
Sigrun:So that didn't help either.
Sigrun:And I had a predisposition to, you know, not the best posture.
Sigrun:And when you're very ambitious, that doesn't help as well, you know?
Sigrun:So I had all the perfect ingredients to develop, um, these conditions of
Sigrun:muscle pain, and so I was sick for seven months, unable to work, that gives you a
Sigrun:wake up Like, how can I design my life?
Sigrun:So that I'm not sick or that I can at least avoid getting sick again.
Sigrun:And that's where also I was in Switzerland and I was like, yeah, 20 days of holiday.
Sigrun:How am I going to go as often as I want to Iceland?
Sigrun:My parents are aging.
Sigrun:Uh, my siblings have children.
Sigrun:And when am I going to see them?
Sigrun:If I spend all the four weeks in Iceland, I cannot also go to other places.
Sigrun:Like.
Sigrun:This is not the life I envisioned.
Sigrun:I envisioned more flexibility, freedom.
Sigrun:Uh, so I started to design my life first.
Sigrun:Before I decided what kind of business it was, so I didn't know that online business
Sigrun:doing online courses would be my path.
Sigrun:It was just like, what do I not want?
Sigrun:And what is the opposite?
Sigrun:Like, I want freedom, flexibility.
Sigrun:I want to take a break in the middle of the day.
Sigrun:Can I go for a walk?
Sigrun:Can I work from anywhere in the world?
Sigrun:Uh, and that led me gradually to like, okay.
Sigrun:Should I be a, should I, should I be a business coach?
Sigrun:Like, should I take my 10 years of being a CEO and teach
Sigrun:people how to run a business?
Sigrun:And I can do that through online programs where we don't have to meet in person.
Sigrun:I don't need an office and I can have a team that also doesn't need an office.
Sigrun:Everybody works from home and it started to become this
Sigrun:concept of, of online business.
Sigrun:And that's over 10 years ago.
Jon Clayton:That's so cool.
Jon Clayton:It's such an inspiring story.
Jon Clayton:I love the thing you mentioned about that role at the company where there
Jon Clayton:was the job of the CEO and you just like, okay, like I don't, maybe on paper
Jon Clayton:I don't have all the qualifications, but you had that confidence and
Jon Clayton:self belief to just go for it.
Jon Clayton:And, um, so there's definitely a lesson that a lot of us could learn there that
Jon Clayton:particularly sometimes you see these, um, You see job descriptions and it's like
Jon Clayton:these employers are looking for a unicorn.
Jon Clayton:There's a list of things a mile long, but actually a lot of the best
Jon Clayton:qualities of somebody for the role can be the things that, the things
Jon Clayton:you can't teach anyway, you know.
Jon Clayton:So I think that's so cool.
Jon Clayton:And the fact that you then, you went through that life changing experience
Jon Clayton:and recognize that you, you could design a business around your life.
Jon Clayton:And that there was another option for you, which has led you down, the road
Jon Clayton:that you've been on ever since and, um, the amazing achievements that you've
Jon Clayton:had along the way, which is really cool, should be very proud of yourself.
Jon Clayton:Which leads us on to something specific we were going to talk about today, which
Jon Clayton:is around the concept of launching.
Jon Clayton:So this is something that you, you're an expert in online business, but in
Jon Clayton:particular, one of your areas of expertise is this concept of launching things.
Jon Clayton:And I think this concept is, it's probably alien to a lot of architects out there.
Jon Clayton:Could you tell us simply.
Jon Clayton:What do we mean when we're talking about launching?
Jon Clayton:Could you just explain that in simple terms, just in case anyone's
Jon Clayton:thinking like, how does this relate to me as a average architect?
Jon Clayton:Remember.
Jon Clayton:Don't forget to download the architecture business, blueprint the
Jon Clayton:step by step formula to freedom for architects, architecture, technologists,
Jon Clayton:and architecture designers.
Jon Clayton:You can grab the blueprint without any charge@architecturebusinessclub.com
Jon Clayton:forward slash blueprint.
Jon Clayton:And if you enjoy this episode, then please leave a five star review or
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Jon Clayton:Now, back to the show.
Sigrun:Yeah, think of a movie.
Sigrun:Let's think of, uh, Star Wars.
Sigrun:Uh, when they bring out a new movie, uh, they, they have a perfect launch
Sigrun:strategy, or you could call it a marketing campaign for the movie.
Sigrun:So one year before the premiere, there's a trailer released
Sigrun:and it leaves a few clues.
Sigrun:But doesn't show too much.
Sigrun:So it leaves you excited, questioning.
Sigrun:You want to know more than they might drop another trailer, maybe
Sigrun:three months after the first one.
Sigrun:Then interviews with the actors start to appear in different magazines and
Sigrun:on TV, uh, and on YouTube, of course, you know, now we have so many different
Sigrun:channels, social media and everything.
Sigrun:So we just say generally media.
Sigrun:And we manage, we, we, we, we mean everything.
Sigrun:You just start to see these things and whether you are a lot online or,
Sigrun:or not, it's going to be unavoidable.
Sigrun:You are going to know that there's a new Star Wars movie coming,
Sigrun:whether you are a fan or not, and you're going to be curious.
Sigrun:Like I'm not a super fan of Star Wars.
Sigrun:I do tend to go to the movies because my husband is a fan.
Sigrun:Uh, and he will always send me the trailer when it comes out.
Sigrun:So that is a launch.
Sigrun:They, when you have a, uh, let's say a big movie premiere in the U S it's all about
Sigrun:how much, uh, money, or let's say how many tickets they sell the first weekend.
Sigrun:The 1st weekend determines is this going to be a big movie
Sigrun:or is this going to be a flop?
Sigrun:So they do everything in their power to make it so exciting for
Sigrun:you to go that premiere weekend, because it goes on the news.
Sigrun:That this latest Star Wars movie box office weekend revenue was
Sigrun:whatever, a hundred million.
Sigrun:And you're like, Oh, I need to see this movie.
Sigrun:So those who didn't go that first week and they go the next week and so forth.
Sigrun:And then there's more news.
Sigrun:Oh, it has crossed a billion dollars.
Sigrun:Wow.
Sigrun:I got to see it if I haven't seen it yet.
Sigrun:This is a launch, uh, and I think everyone can understand when
Sigrun:you explain it with a movie.
Sigrun:Now you can take this for anything in life.
Sigrun:I can see that you're into guitars.
Sigrun:You can launch a new guitar.
Sigrun:Even if you think like, oh, development in guitars is not so like, there's
Sigrun:not going to be life changing things, even if I get a new guitar.
Sigrun:But what if it is a guitar that is made with a special band?
Sigrun:Maybe the band has signed the guitar.
Sigrun:It's going to come in a specific color.
Sigrun:There's going to be a limited edition.
Sigrun:There's only going to be a hundred of them.
Sigrun:And you are a super fan of that band.
Sigrun:And well, you don't need another guitar, but you're going to get it anyway,
Sigrun:because that's what you do as a superfan.
Sigrun:That's a launch too.
Sigrun:Then we even have vacuum cleaners, you know, um, maybe the excitement is a
Sigrun:little bit less with vacuum cleaners because we're not going to run around
Sigrun:like, Oh, I need a new vacuum cleaner.
Sigrun:But what if Dyson has a brand new vacuum cleaner that somehow detect
Sigrun:that you need to clean today?
Sigrun:Okay.
Sigrun:You know, and yesterday it was still clean.
Sigrun:And, but today you need to go and hoover over it because it has some magic sensors.
Sigrun:They launch it, they go in the news, they run marketing campaigns, they run ads.
Sigrun:They make sure that you see it.
Sigrun:And if you've bought anything from Dyson before, obviously you're going to get
Sigrun:a newsletter, that's again, a launch.
Sigrun:So all of these are very practical examples.
Sigrun:I think everyone can relate to one of these to understand that a launch is a
Sigrun:marketing campaign, where do you create excitement for the product or the service?
Sigrun:Ideally ahead of time so that when it's available for purchase that they
Sigrun:can make a lot of sales in less time.
Sigrun:And this is what people do in online business.
Sigrun:Uh, we use launches to sell programs, online programs, online courses,
Sigrun:uh, anything we sell really.
Sigrun:Because if you don't launch, you know, if something is available
Sigrun:all the time and you don't announce to people what's special about it,
Sigrun:or there's no limited edition or, or there's no sense of urgency.
Sigrun:Well, then you're going to think to yourself, I can buy it tomorrow.
Sigrun:I can buy it next week.
Sigrun:I can buy it next year.
Sigrun:And you forget about it.
Sigrun:You don't buy it.
Sigrun:And the
Sigrun:same thing, what, what Sara or these fast fashion labels do, let's say
Sigrun:you go into a Sara store and you see something you like, you know, if you
Sigrun:don't buy it right now, you need to go into the store after a week or two.
Sigrun:It's going to be gone.
Sigrun:They use the same principle in the fast fashion.
Sigrun:Yeah.
Jon Clayton:got it.
Jon Clayton:That makes sense.
Jon Clayton:You've used some really great analogies there that I'm sure that everyone
Jon Clayton:that's listening and we'll, we'll, we'll understand the concept now.
Jon Clayton:I think that, there might be a few skeptical service business owners
Jon Clayton:that are listening in and are like, well, well, come on though.
Jon Clayton:Like, why do I need to launch anything?
Jon Clayton:Can't I, can't I just promote and sell the same thing all year round?
Jon Clayton:I mean, I think you've, you've kind of answered that though.
Jon Clayton:There isn't any urgency, is there?
Jon Clayton:If you are selling the same thing all year round, what is going to draw
Jon Clayton:somebody to, to engage your services?
Jon Clayton:Tomorrow or next week, like what's going to be the thing that's
Jon Clayton:going to get them over the line.
Jon Clayton:And I think for a lot of, um, particularly smaller service business owners, they
Jon Clayton:do have natural scarcity because often they only have a limited amount of a size
Jon Clayton:of the team or resources to devote to a given number of projects in any year.
Jon Clayton:And often that's something that isn't communicated by those
Jon Clayton:architecture practice owners.
Jon Clayton:So they're really missing out.
Jon Clayton:They're missing an opportunity here, aren't they?
Sigrun:Yeah.
Sigrun:So let's say you have an interested buyer, but since you're not communicating
Sigrun:that you're only going to work with 10 clients this year or this month,
Sigrun:there is no sense of urgency for them.
Sigrun:And then they knock on your door and you're fully booked.
Sigrun:And then they're like, Oh, and they need to go somewhere else.
Sigrun:So by communicating that you have the limited spot.
Sigrun:Or limited projects actually, it's going to help you sell more
Sigrun:and you'd rather be sold out.
Sigrun:And again, it's very smart to communicate that you're sold out.
Sigrun:We're fully booked for the summer.
Sigrun:Uh, we're taking on new projects as of 1st of October.
Sigrun:You want to get on the wait list?
Sigrun:That brings another, uh, you know, influx of clients because they're like, Oh, I'm
Sigrun:not going to miss out on that opportunity because if I don't register here,
Sigrun:maybe I have to wait until next year.
Sigrun:And I don't want to wait until next year.
Sigrun:So it absolutely works in service based industry a lot as well.
Jon Clayton:Brilliant.
Jon Clayton:So I'm glad we've been able to quash that myth that, there's a valid reason that
Jon Clayton:service based business owners that are maybe previously been trying to sell the
Jon Clayton:same thing all year round, they really should consider utilizing launches.
Jon Clayton:As part of their strategy.
Jon Clayton:Are there any other common myths or misconceptions around launches?
Sigrun:Well, I think, uh, when you want to launch something, you, you need, you
Sigrun:need to create some sort of, uh, event and I think that's what's what service
Sigrun:based business owners often do not do.
Sigrun:They will just send out an email and say, I have 2 spots available.
Sigrun:That's not really a launch yet.
Sigrun:It creates sense of urgency.
Sigrun:So definitely do that.
Sigrun:But a launch thing means you have some sort of event.
Sigrun:You invite people to a master class to a webinar.
Sigrun:Okay.
Sigrun:And you teach them something.
Sigrun:Let's say you're an expert in zero energy buildings and your
Sigrun:clients are curious about it.
Sigrun:They don't know what exactly that means.
Sigrun:So how about it's just inviting them to a Zoom call and you explain what it is.
Sigrun:And how it looks like the process, the benefits and so forth.
Sigrun:And then whoever's interested can sign up on a wait list or interest list.
Sigrun:That is kind of a launching.
Sigrun:And then again, you can say limited number of spots we're taking on these clients.
Sigrun:And, you know, some people are not ready yet, but you know, they're interested.
Sigrun:So you can communicate with them differently and you can always reach
Sigrun:out to them and say, are you ready now for your zero energy project?
Jon Clayton:I love that.
Jon Clayton:Yeah.
Jon Clayton:That's such a simple idea that somebody that's, that you could
Jon Clayton:implement that without needing huge amounts of tech or anything like that.
Jon Clayton:And by creating an event, it does create more of a sense of Urgency
Jon Clayton:to get people to come along.
Jon Clayton:If it's like we're running this next week or the next month,
Jon Clayton:it's a really, really good idea.
Jon Clayton:What are the typical stages of a, of a launch?
Jon Clayton:Is there kind of like different stages to it?
Jon Clayton:Like what would normally happen in like the sort of pre launch?
Jon Clayton:Is the things that happen post launch as well from the before
Jon Clayton:and after the date of the event?
Sigrun:Yeah, let's say the zero energy example again.
Sigrun:So if you come out of the blue with a zero energy webinar, it may work, but
Sigrun:the better way is to actually write about it first, you know, maybe if you're
Sigrun:blogging or if you're doing a video or in your case, podcasting, like talk about.
Sigrun:expertise, your area of expertise, talk about it before you suddenly,
Sigrun:it's like dating a little bit, you know, let's first start with a coffee
Sigrun:before we go all the way to dinner.
Sigrun:Uh, and so that's how you can really think of a launch.
Sigrun:Is this, it's, uh, you're building a relationship and, uh, first, if
Sigrun:people don't know what you're known for or what you're good at, you need
Sigrun:to tell them that you're expert in it.
Sigrun:So you talk about the subject and then, uh, then you would have a launch event.
Sigrun:Tell people about it multiple times, not just one invite.
Sigrun:You need one, two, three, four invites, maybe.
Sigrun:So you need to give people maybe a two weeks lead time where you are
Sigrun:continuously inviting them to that event and reminding them of your expertise
Sigrun:and why they need this, uh, information.
Sigrun:And then there is a period of what we call open cart.
Sigrun:Now, open cart could be signing up for interlist or book a
Sigrun:call, book a free call with us.
Sigrun:You know, we're taking free calls this week, next week, not.
Sigrun:So that's kind of the open card period.
Sigrun:Something needs to happen and there's a deadline because that's
Sigrun:how you create the sense of urgency.
Sigrun:And you can repeat this multiple times a year and it doesn't have
Sigrun:to just, just to be for services.
Sigrun:You know, as a, as an architect, you can create online courses and that could
Sigrun:be great supplemental income as well.
Jon Clayton:I love that.
Jon Clayton:So there's a couple of great things there.
Jon Clayton:So just to, to dig into the idea of the event.
Jon Clayton:So we're using the example of a webinar.
Jon Clayton:In this case, we've mentioned about, uh, a practice that perhaps specializes
Jon Clayton:in low energy, zero carbon buildings, that sort of thing that they could
Jon Clayton:choose to run a series of events.
Jon Clayton:They could do it multiple times across the year.
Jon Clayton:Depending on their, uh, how many clients that they're looking for.
Sigrun:Mm
Jon Clayton:And you mentioned that when they choose a date for this event, that
Jon Clayton:they need to allow a leading period pre launch in order to start talking about
Jon Clayton:it and to build some excitement and you mentioned that they could maybe write
Jon Clayton:some blog articles, maybe they could be talking about it in their social media
Jon Clayton:channels to, uh, help get interest.
Jon Clayton:To help get people to raise their hand that are interested in this event.
Jon Clayton:And then afterwards, you mentioned about there's a period where we can either
Jon Clayton:invite people to, we could invite them to a one to one call if the attendees
Jon Clayton:have come along and want to learn more about working with our practice.
Jon Clayton:And you mentioned that.
Jon Clayton:You could have this open cart period where we say the next week or a day,
Jon Clayton:this day, we're doing these calls, but then after that, we're not because we're
Jon Clayton:going to be busy serving our clients.
Jon Clayton:And this opportunity is not going to come around again for say,
Jon Clayton:three months, something like that.
Jon Clayton:I love that.
Jon Clayton:That's such a great concept that like any of the practices that are listening
Jon Clayton:could use that without having to invest.
Jon Clayton:It's quite a simple tweak that could have a really great impact, but without
Jon Clayton:them having to invest lots of time and money in a really complicated,
Jon Clayton:uh, strategy or system, and actually the tech could be really relatively
Jon Clayton:simple for that as well, which I really
Sigrun:Absolutely.
Sigrun:Just need zoom and send out your emails.
Jon Clayton:The other thing you mentioned there is about the idea of, um,
Jon Clayton:having product like a digital product.
Jon Clayton:So there's also this opportunity for practice owners and architects to
Jon Clayton:create maybe an online course or.
Jon Clayton:Other sorts of digital products that I've seen have been things
Jon Clayton:like eBooks or guides, downloads.
Jon Clayton:It could be a, a masterclass, a video series.
Jon Clayton:There's, there's a number of different things that they could
Jon Clayton:offer as a digital product.
Jon Clayton:Um, so that's another great way that they could make some additional income.
Sigrun:Yeah, I think, uh, the fact that I'm an architect, I do attract
Sigrun:some architects into my online business.
Sigrun:Many of them are switching over to some other topics.
Sigrun:Because interests may be changed over time, but I do have at the moment,
Sigrun:uh, uh, an architect out of Poland that, uh, I just love her story.
Sigrun:Uh, and the reason I picked zero energy buildings is because that's her topic.
Jon Clayton:Ah,
Sigrun:And she and her husband had been running their architecture office
Sigrun:for many years and, uh, decided to focus on zero energy buildings and kind
Sigrun:of leave the traditional ones aside.
Sigrun:But with COVID and everything, it was kind of the business had stalled
Sigrun:and even declined a little bit.
Sigrun:Uh, and they were really thinking, how do we move forward?
Sigrun:And so, uh, in the beginning of 2023, they decided we're
Sigrun:going to try online business.
Sigrun:And they, uh, joined one of my programs where I teach people how to create an
Sigrun:online course and start to make sales.
Sigrun:And they have been able in one year to create a six figure online business
Sigrun:and it increased their offline business as well as a side benefit.
Sigrun:So now they have this business where they are making almost, uh, yeah,
Sigrun:they're still making more with the offline business, but the online
Sigrun:business is becoming, uh, it will surpass the offline business very soon.
Sigrun:And, uh, it's been such a great way to, you know, once you recorded a course,
Sigrun:of course you have to run it and give some time to it, but you have put
Sigrun:your knowledge into, uh, Recordings, then, uh, you save a lot of time and
Sigrun:the cool thing about doing an online course, and you can also do it with
Sigrun:ebook, but typically you earn a much more with online courses and ebooks.
Sigrun:That's why I recommend online courses.
Sigrun:Is they have attracted other architects that feed them now as experts in this
Sigrun:topic, and they are attracting the homeowners that also see them as experts
Sigrun:because they are the ones talking about it much more than anyone else.
Sigrun:So now they have these 2 audiences.
Sigrun:Attracted by their campaigns.
Sigrun:So that's maybe the biggest challenge they have.
Sigrun:Every time they launch something, they attract both audiences and then they
Sigrun:have to, you know, segment and email different messages to different audiences.
Sigrun:But it's been a beautiful way of their expertise was exclusive for homeowners.
Sigrun:And therefore not enough homeowners knew about that by actually saying, Hey,
Sigrun:abundance mindset thinking, we're going to teach other architects what we know.
Sigrun:They are attracting the architects and homeowners, you know, and I
Sigrun:think that mindset is off, not there.
Sigrun:Like, Oh, I have this expertise.
Sigrun:I'm not going to tell anyone about it.
Sigrun:The fact that they're sharing it and they have free trainings.
Sigrun:And of course they have paid courses.
Sigrun:Now they've started a membership.
Sigrun:Um, is that more people know about them overall?
Sigrun:Uh, and they have really been, uh, been able to put like a stake in the
Sigrun:ground and say, we are experts in this.
Sigrun:Uh, and that attracts more and more clients.
Jon Clayton:that's awesome.
Jon Clayton:Again, that's another, another thing that.
Jon Clayton:A lot of folks might not have considered that actually in that they've got
Jon Clayton:skills and expertise that they can offer and monetize and sell, particularly
Jon Clayton:through something like an online course that could be for their peers
Jon Clayton:as well as for their typical customers.
Jon Clayton:And you mentioned that it's got this multiplier effect that
Jon Clayton:they're attracting more of both.
Jon Clayton:So in terms of like what that's going to bring to the table, Due to their bottom
Jon Clayton:line to their numbers in their business, then there's going to be an absolute game
Jon Clayton:changer from, from where they were before.
Sigrun:Yeah.
Sigrun:And now they say to me, actually, we only have time for 10
Sigrun:projects, offline projects a year.
Sigrun:But the fact that they are teaching their peers.
Sigrun:They can even benefit from the, you know, the extra work that's coming
Sigrun:in and they can start to recommend.
Sigrun:So it becomes like a whole ecosystem.
Jon Clayton:That's so cool.
Jon Clayton:I love that.
Jon Clayton:This has been, this has been really interesting today.
Jon Clayton:I'm, I'm glad that you were able to find the time to come on the show and
Jon Clayton:share your expertise around launching in particular, what would be the main
Jon Clayton:thing that you'd like everyone to take away from our conversation today?
Sigrun:I would love everyone to learn about launching.
Sigrun:I think it's been, for me, the biggest, uh, game changer, if you want to call it.
Sigrun:It's such a popular word right now.
Sigrun:We're going to get bored of the game changer word, but it was a
Sigrun:true game changer when I learned launching about 11 years ago.
Sigrun:And I think it's relevant in any type of, uh, field also, also even
Sigrun:on a personal level, I've benefited from launching and it's how, how to
Sigrun:sell, how to sell with excitement.
Sigrun:Uh, and how to package your offer in a way that lands with your ideal
Sigrun:client, that makes it exciting for them to become your customer.
Sigrun:So, um, whatever you do, then learn about the concepts of launching.
Sigrun:There are books out there.
Sigrun:Uh, there are episodes on my podcast.
Sigrun:There are many ways to learn about launching.
Sigrun:Uh, and I think.
Sigrun:It should be everyone's toolbox if they want to make more sales.
Jon Clayton:Absolutely.
Jon Clayton:I completely agree.
Jon Clayton:Was there anything else you wanted to add that we haven't covered?
Sigrun:Well, I just want to mention my book again.
Sigrun:Um, I created a course, uh, 2018 anyone who wants to start
Sigrun:online and I call it kickstart.
Sigrun:Makes sense.
Sigrun:Uh, and it's really, uh, a program that takes you through creating an online
Sigrun:course from scratch, even if you've never created a course before, how to
Sigrun:build your email list, how to create basically raving fans on your email
Sigrun:list, and then how to make an offer.
Sigrun:I put it all in a book.
Sigrun:So, uh, and since I'm here with you, I want to give this book for free.
Sigrun:So, uh, that's what you can do.
Sigrun:You can go to sydn.
Sigrun:com for slash architecture business club, one word, uh, and grab that free copy.
Sigrun:Otherwise you can also go and buy the book on Amazon, but you shouldn't do that.
Sigrun:You should just grab the free copy.
Jon Clayton:That's awesome.
Jon Clayton:I will make sure that that link, uh, is in the show notes as well.
Jon Clayton:So people can go and, and grab that.
Jon Clayton:What a great opportunity to get that for free.
Jon Clayton:Sigrid, there's another thing that I wanted to ask you.
Jon Clayton:It's not about the main topic, but it's just a question I like to
Jon Clayton:ask all of the guests on the show.
Jon Clayton:I love to travel and to discover new places.
Jon Clayton:And I know you do too.
Jon Clayton:I was wondering if you could just tell me just one of your favorite
Jon Clayton:places and what you love about it.
Jon Clayton:And this can be.
Jon Clayton:It can be somewhere near or far where comes to mind.
Sigrun:My favorite place is in Iceland.
Sigrun:I am biased, Icelandic.
Sigrun:Um, I travel around Iceland every year and I look at different, uh, areas of
Sigrun:the country, but there are places where I go to again and again and again.
Sigrun:And one of them is the Glacier Lagoon in the South of Iceland.
Sigrun:It is a lagoon where the glacier is coming into the lagoon and the ice breaks off.
Sigrun:And so it's full of little icebergs and you can go on a boat and say,
Sigrun:you know, go between the icebergs.
Sigrun:There are also sometimes seals to be seen there and close by is something
Sigrun:what we call a diamond beach.
Sigrun:Not because there are diamonds, but there are little icebergs there.
Sigrun:You can sometimes sit on them.
Sigrun:They're big enough to sit on or they're tiny so you can hold them.
Sigrun:It's a magical place and I think it's quite unique in Europe.
Jon Clayton:That sounds absolutely amazing.
Jon Clayton:I, I had the, the pleasure of visiting Iceland many, many years ago.
Jon Clayton:It was bizarrely, it was just for a day.
Jon Clayton:I don't know how this came about, but my, my dad's, um, we, we got this
Jon Clayton:deal at the travel agents or something to just take a day trip to Iceland.
Jon Clayton:We had a great time, but I felt like I only got to see
Jon Clayton:like the tiniest little bit.
Jon Clayton:Of it, you know, obviously you can't really get to see a place in just a
Jon Clayton:day, but we got to visit Reykjavik and, uh, visit a few places nearby.
Jon Clayton:And I always thought one day, one day I will go back and visit again and
Jon Clayton:get to see the rest of the country because I know it's a beautiful place.
Jon Clayton:Sigrun, thanks again so much for your time today.
Jon Clayton:I really appreciate you coming on the show and sharing your expertise.
Jon Clayton:Could you just remind everybody again, where is the best place
Jon Clayton:to connect with you online?
Sigrun:My website is sigrun.
Sigrun:com and I'm sigrun.
Sigrun:com, one word, on all social media channels, mostly on
Sigrun:Facebook and Instagram.
Sigrun:These are my favorite places, but I'm also on LinkedIn.
Jon Clayton:Cool.
Jon Clayton:Brilliant.
Jon Clayton:Well, thanks again.
Jon Clayton:It's been a pleasure to have you on the show.
Sigrun:Thank you for having me.
Sigrun:It's great to talk to another architect.
Jon Clayton:Next time I'll be talking about customer relationship management
Jon Clayton:systems or otherwise known as a CRM.
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Jon Clayton:John Clayton.
Jon Clayton:The best place to connect with me online, though is on LinkedIn.
Jon Clayton:You can find a link to my profile in the show notes.
Jon Clayton:Remember.
Jon Clayton:Running your architecture business.
Jon Clayton:Doesn't have to be hard and you don't need to do it alone.
Jon Clayton:This is architecture business club.