VOICEOVER: Everybody's got an opinion, Every

Californian and Virginian, It's so hard to tell who

to trust and who to ignore, Someone's gotta settle the

score., Trey and Chelsey will help you choose, Whose

views win which ones lose, Online haters are coming for you,

Baby, it's time to Review That Review!

Hello.

Well, hello, and welcome to Review That Review.

We are the podcast that is dedicated to reviewing.

Reviews.

That is Chelsey Donn.

And

that is Trey Gerald.

TREY GERRALD: But you can just

call us, The Review Queens.

And it's your turn this week, Trey.

I'm sure you're dying to get

something off your chest.

And I'm dying to listen to you.

So let me know, would you like to?

Ledge a complaint.

TREY GERRALD: Why yes, I would love to.

So today I want to talk about When you are at a grocery

store, when you're at a shopping mall, when you are at a

Walmart, anytime you have a shopping cart, and for

whatever reason, you get the cart that has the really

loud squeaky wheel, or it can just be the defective

wheel, where it's like, TheFNDC.

com For whatever reason that one in the left corner in

the front like can't get on alignment, and then you're just

like, whoa Less that because immediately when you go to pull

that one, you're gonna move it.

I want to talk about the one that's like

Because it's like you sort of are like, okay, maybe

this will stop maybe like As I like get into the flow it

will like WD 40 itself like through the spirit of magic

or something and then you're just like going along

and then like you're like grabbing for milk and then you

start to notice like oh it's really loud and like people are

like Watching me arrive, they're, they're seeing me

from a distance and then like they're starting to talk

about me And then I get like really paranoid because

I always feel like people are looking at me and people

like have negative opinions Of me just existing So then

when you add to that like a really loud Squeaky thing

which like I have nothing to do with like I just picked

this cart like That's, you know, like Schadenfreude

or whatever, but like, I, this, this actually happened

the other day, but it wasn't me.

It was someone else.

And so I could, a stranger.

So I heard this like, hi, pitched Christian Chenoweth

Soprano and like, was trying to like, find it.

And then like, I'm like glaring at the person, like,

why didn't you change the car?

Like, I can hear you all over this big lot.

Like, why have you not changed it?

Like, if it's annoying for

me, it must be annoying for you.

That's my complaint.

I don't know the solution.

Like, I don't think that it's a retail worker's

job to like WD 40 all their wheels.

But like, if you have a crazy defective one

that's loud enough to be disruptive, like, I don't know,

maybe put it in the back of the line?

I don't know.

Um, that's my complaint.

I just, I really had to get that out in the open.

It's really been bothering me.

Uh, can you relate?

CHELSEY DONN: Oh my God, I can totally relate.

And I hear you because it's like, I know you're

like, Oh, why wouldn't you just return the cart?

But sometimes it's like, You get too far with it.

You know what I mean?

It's like, I'm in the store.

I just like, I need to get the thing.

I only like three things to get, but like, it's just

annoying because everyone is going to stare at you.

Everyone's like, you're obnoxious.

Everyone's like, you're causing noise pollution.

But you're also like, it's not my fault.

Like I didn't make this cart.

I didn't do this.

I'm just living my life.

And now I have to deal with this.

I'm a victim of the situation.

I'm the one dealing with this, but I'm also the one

that's producing this horrible,

like nails on a chalkboard sound.

So it's like, it's a conundrum.

I do sort of think that the store should

pull these, but I don't know when.

I don't know when.

Like, when do these things occur?

It's gotta be gradual.

Like, we had to know.

We had to have a lead up to this.

TREY GERRALD: Honestly, I imagine it's like when it

gets left outside and there's been like a rainstorm.

Maybe.

And then it's just

like, I don't know how to squeaks.

What are squeaks?

What is that?

What are squeaks?

Have you ever had to um, I think if

you are, it does need maybe a WD 40, like

it's like rusting a little, It has to be lubricated

TREY GERRALD: wheel's

CHELSEY DONN: not like, you

know, making its rotation cleanly,

TREY GERRALD: Have you ever WD 40'd the hinges

on a door inside of your house?

CHELSEY DONN: I've never WD 40'd a thing in my

life, personally, Oh my god,

first of all, it smells so good, That's weird.

It smells very good.

CHELSEY DONN: Like a gasoline kind of way.

Like some people like to smell gasoline.

Yes, but I do think that gasoline actually

is like acidic and bad smelling, but

like some people are pleased by it.

I do think the scent of WD 40 is like

a pleasing aroma, which is very weird.

Would it kill

CHELSEY DONN: you probably if you sniffed it?

It's

TREY GERRALD: probably not good for you.

It's probably something

teenagers huff with or something.

Exactly.

It doesn't

sound like a good thing

to be sniffing, but it's enough.

But some of

TREY GERRALD: them come with

like you stick the little like.

Like a red coffee stirrer,

and it's like, Exactly.

I feel like a coffee star on the end of it.

My grandfather, who should rest in peace, used to

like come to the house and visit and he was the one

that would WD 40 like everything,

you know, he was just a handy guy.

So he would be the one that

was tweaking everything for us.

So it's like, I've never done it myself.

TREY GERRALD: It's definitely, I don't really

CHELSEY DONN: get how it works, to be honest.

It's like a oil that lubricates that

so that it like can move quicker without brushing it.

It's like when you get like a knee replacement.

They like put the piece in so your

bones aren't against each other anymore.

CHELSEY DONN: Right, right.

It is a

TREY GERRALD: dad thing.

I feel like even my father, like for years, my sister

has three kids and like the rocking chair is squeaky.

And like for years, it's like, I keep meaning to bring

the WD 40, but it's like, you can't just like buy

it on Amazon and get it delivered

tomorrow and then do it yourself.

No, I know you can, but I'm saying like,

you can't just like fix it yourself.

Like it's only for fathers.

Right.

CHELSEY DONN: Yeah, we need a father to come in.

We need to hire a father.

At least.

When you come up with a complaint that I'm like, Oh my

God, I should have thought of that.

I'm like a little bit jealous.

Like I should have thought of that myself.

But then also I'm like, well, it's so universal.

It just means that Hopefully our listeners can relate

to these complaints, and I certainly

can, so add it to the ledger.

Well, Chelsey, should

we jump into an online review?

CHELSEY DONN: Let's do

it.

But before we do, if you are

loving the show, please subscribe.

Please be sure to hit that subscribe button, give us

a like if you're having fun, drop a comment below

to let us know what's making you

laugh, or gasp, or cringe the most.

We love hearing your thoughts, it's

totally free, it really helps us grow and keeps the

reviews coming your way, so please.

Go ahead.

Do your thing.

Work your magic.

TREY GERRALD: Do your big one.

Speaking of.

CHELSEY DONN: Let's do

it.

CHELSEY DONN: Review That Review.

As your trusty Review Queens, we bring in reviews

from the internet that we feel need to be inspected.

We read you a review, we break it down,

and then together we rate the impact of that review on

a scale from zero to five crowns.

This is a very regal process that we call Assess That Kvetch.

And Chelsey, I gotta know.

Please tell me.

Make the anticipation end.

What have you got for us today?

CHELSEY DONN: All right, Trey.

Well, speaking of creaky, creaky.

Oh my God.

My joints are so achy.

Oh my goodness.

What am I going to do with myself today?

We are rating and reviewing a one star review from Google

Reviews for Rougani Family Chiropractic

in Saratoga County, New York.

So we're going to the chiropractor today.

This review is written by Sam Q.

This is absolutely the best

chiropractor in the Capital District.

Dr.

Rougani is a blessing.

I came to his office with extreme chronic back pain

and a mistrust For chiropractors, not only did he ease

my mind, but he completely took away my back pain.

He didn't force any adjustments or techniques I wasn't

comfortable with and really listened to my concerns.

Now I will Only see Dr.

Rougani, I recommend him to all my family, friends,

and anyone I meet experiencing back issues,

Unfortunately, Dr.

Rougani has a cantankerous face to his business,

His receptionist, Mary Ann, She is the first person

you must see when you enter and she is the self appointed

warden when making an appointment upon leaving.

Dr.

Rougani is a loyal person, so I understand why

he keeps the old bag around, but she is literally

a deterrent to his business.

She's rude, unprofessional, and disrespectful,

If she doesn't like you, she lets you know,

With disgusting faces, sighs, and an uncooperative

attitude when trying to make future appointments.

She's so miserable, I sometimes prefer to deal with my

back pain than deal with her.

If Rougani invested in online appointment access

that removed interaction from this human form

of cancer, This place would be a perfect score,

Rougani is beyond 5 out of 5, but his receptionist leaves

me no choice to give a one star rating.

TREY GERRALD: Okay, so, I, okay.

I, okay, I feel a little stumped because I so

hardcore can relate to this because I once did change a

primary care doctor because of how, my turn, quacking,

awful.

Yeah,

the receptionists were.

Okay.

It's very funny because Sam Q really has expressed, I

mean, they, this is like blowing for this doctor

that they call them a blessing.

They completely took away the back pain.

I mean, that is like Messiah work.

CHELSEY DONN: Totally.

TREY GERRALD: that they are so willing to bend over

backwards to like make the excuse that like this doctor

is so loyal that like they won't get rid of this human

cancer that is like that is quite uh

that's quite a statement

yeah that's not even a

read that's like outrageous um

and and it is funny because i do feel like reception and

like I feel like more and more in today's culture,

there's like security guards, like before you

even would get to a receptionist, or maybe that's

just because like we live in big cities, but like

they really can turn your frown, your smile upside down,

like the power, I mean, it's like the classic stereotype

of, of like a DMV worker, like if a receptionist

is not into it, that, that kills it, that ruins it.

That can just

CHELSEY DONN: ruin the

TREY GERRALD: whole thing.

I mean.

Even when I think about my dentist that I loved, when

I think about my new doctor, they have those, like,

wacky character, like, sassy ladies as the receptionist.

It's so much about the experience, like, It cannot

be underestimated the power of the receptionist.

So I am on Sam's side.

Mm, okay.

It it is a wild, this is a wild review.

It,

it is a wild review.

It seems like it's miscalculated now.

Like the entire first two thirds of the review is, it is

a five star, clearly a five star review.

And they even circle back and say like,

they get all the points, it's just this human cancer.

But it don't you think that

this could maybe have been.

a phone conversation, or an in person

conversation, or an email?

Well, not a

CHELSEY DONN: phone conversation, because if

they call, they probably get,

TREY GERRALD: you know,

they get, um, Marianne,

which I want to say, if there is any name

that does not match the description, Marianne.

Why?

Because Marianne sounds nice.

Marianne

sounds like Pollyanna.

Yeah.

TREY GERRALD: But my point is like, do you think

that Sam has had a conversation

with the doctor about Marianne?

Do you think it would have been more reasonable to

have a conversation before you blast and you actually

say the person's name on Google?

Yeah, because I don't know ultimately

what you're hoping to get out of this.

Like, it sounds like you have a really good relationship

with this doctor and they're like a godsend to you.

And it does feel like we should have a conversation with

the doctor before we just Like, attribute a one star

to their business, which is, like,

gonna affect their overall, right?

And they're gonna know who you are, because they have

TREY GERRALD: records.

How many, like, I would imagine that there are

some letters in the alphabet that have the least

names, and I would say Q might be one of the lesser.

Well, it says

Sam's full name on Google.

I just like omitted.

So like, obviously,

like, they know who you are.

Also,

yeah,

it's so blazing and a lack of concern

about retaliation, which is not where I operate.

I'm so concerned that like, it's so funny to me.

That's the entertainment to

me is like, Sam doesn't care.

Like, If you ever want to go back,

you say like, you're only going here now.

Well, what are you going to do the next time you go?

Because Marianne is going to.

If you thought Marianne was a quack before.

CHELSEY DONN: What do you think she's going to?

How is she going to behave now that she

sees this review from you, Sam?

TREY GERRALD: Now that I would

say Marianne is maybe justified.

And coming at you sideways.

And being a little cantankerous, which

I do wonder, because at one point, Sam did mention, like,

if Marianne doesn't like you, watch out, which almost makes

me wonder, again, not that I want to

be victim blaming here, but why?

Like, Sam, obviously, you

have a sharp tongue, right?

So, you maybe pissed off the wrong person, Sam.

TREY GERRALD: If you're this biting behind

your keyboard, how is your tongue?

I mean, maybe Marianne is cantankerous,

but maybe Marianne also Has a little bit of a grudge

against you because maybe you said something nasty.

I don't know.

I wouldn't put it past you.

I think some of the language

is very extreme while it's funny.

Yeah, I agree.

Um,

CHELSEY DONN: I think calling

someone human cancer is pretty extreme.

Like we said, what else did we, did we call her?

An old

bag.

CHELSEY DONN: An old bag.

Keeps the old bag around.

TREY GERRALD: And does she say,

sorry, does Sam say at the beginning?

Yeah.

TREY GERRALD: Cantankerous face.

What is the word after cantankerous?

Faith.

TREY GERRALD: Oh my gosh.

Human cancer.

But

CHELSEY DONN: no, faith for his business.

Cantankerous faith.

Unfortunately has cantankerous faith for his business.

Oh, also, I feel like the most shady is

like, perhaps the doctor should go the way of, uh, like

toothpaste assembly lines and just get a

robot and eliminate any human work.

Let's just get an online portal so

we can eliminate Marianne's job.

I mean, it's such a wild take.

But also like, yeah, I mean, I think that

that is one of the things as much as it's annoying to

have to use these online portals.

And I believe fan, a fan of the show, Jenny H called in

and left a voicemail about how annoying

these like portals are for doctors.

However, in situations like this, it would

be nice to have an alternative.

If I really liked the doctor and I just don't

want to have to deal with this.

I don't think it's a terrible idea to

be like, if you had an online portal.

Or Calen calendarly type thing.

Yeah.

Where I could just schedule my own appointment.

Like that would be better.

And if like there's benefit and maybe you can, you can

keep the old bag around and those of us who are on the

SHIT list don't need to deal with her.

I don't know.

It's not a bad idea, but I'm, I'm struggling with

this because at the end of the day.

The doctor seems fantastic and

you're really giving them a ding.

Is this worth a one star because of this one element?

I know the one star seems really severe.

Like, is Marianne that bad?

I

CHELSEY DONN: feel like a three

TREY GERRALD: star, maybe?

Right, me too.

CHELSEY DONN: Like, I feel like a one star feels

TREY GERRALD: extreme.

CHELSEY DONN: Because, like, Are you not

gonna go back to this doctor now?

I mean, it sounds like you are.

Like, you said that.

You said, like, you wouldn't go anywhere else.

Like, this is, I, you'll, you'll only see this doctor.

So why are you hurting the doctor?

You're hurting.

You're hurting him.

TREY GERRALD: I'm worried for that next visit.

Um, all right.

Well, okay.

What is the value, new and unique information here?

Oh my god, if I go to Dr.

Rougani, the first thing that I'm doing is I'm like stopping

by Dunkin Donuts, I'm getting like a box of coffee,

I'm getting a dozen donut munchkins, whatever it is, and

I am giving it to Marianne as soon as I walk in, and I'm

gonna suck up to Marianne so hard, because I do not

want to be on her bad list, because you know what?

When you, and I've been there, have a chiropractic

emergency, and you need to be seen, You want the person

that works reception to be like, you

know what, I'll squeeze you in.

Yeah, let me help.

Yeah.

And also like we've, we've said it already, but like

the doctor itself is tremendous.

The doctor's good.

TREY GERRALD: Uh, yeah.

What's spelling grammar like?

We did have a few grammatical errors

throughout, not like huge, but like just missing

a word, little word here and there.

I mean, we talked about this

uncertainty about the truthful shadiness, like,

and like, is there a lack of disclosure?

Like, is there a reason Marianne doesn't like you?

If you're qualifying that if Marianne

doesn't like you, you get this.

Um, but is that victim blaming blame me?

I don't, I think this is incredibly shady, but I

also think I kind of do believe it regardless.

They say there that Marianne is unprofessional,

which it is a job, like.

You do have to be pleasant.

Like, you know, that's a major

problem with working in customer service.

Yeah.

Um,

I don't, I don't know what I think about Truthful

Shady because it just seems to, it's definitely shady.

And it's like, I mean,

I think it's truthful in the sense that

like, obviously Sam is so opinionated

that I'm going to take his opinion.

For the fact that the doctor is good to heart.

So it is like, I feel like that's truthful, but

it's undeniably shady as well.

Yeah.

Right.

TREY GERRALD: Do you think this is typical?

I honestly probably like I think I

probably Marianne has like a lot

of haters I would imagine I

would imagine too it's written in a way

that it feels like there's no question this is what is so

I was humored and entertained by the

flip like I didn't see the first I thought okay I'm

gonna bring this in and this is just gonna be a review

where it's like Why did you do that?

This is a glowing review.

It could have been a review queen,

but you like scored it wrong.

And then when it took the turn, that was exciting to me.

Yeah.

CHELSEY DONN: And surprising.

And I think that that's where the entertainment is.

So I do think there's some entertainment.

And then ultimately, what's the impact?

Well,

TREY GERRALD: that's where I'm a little confused for

crowning, because I'm trying to figure out, is it biased of

me to think that One star is too extreme?

Or like, would it keep, would Marianne keep

me from going to someone that would

take my back pain completely away?

I don't know.

CHELSEY DONN: I guess we'll,

we'll define that when we crown.

TREY GERRALD: Yeah, I think I can crown, you ready?

I

CHELSEY DONN: can crown, I'm ready, yeah.

So, Chelsey and I each have our own set of

zero to five crown cards, and in an effort to be fair

and not influenced by one another, we

will simultaneously reveal our rating.

CHELSEY DONN: The queens are tabulating.

Okay, interesting, I'm holding up two crowns, Trey,

you're holding up three crowns.

Trey, you go first.

Tell us why three crowns for Sam.

Well, I'm saying three crowns because

I don't want to, um, diminish the impact that Sam

is saying is true of Marianne's personality here.

So I do think it could have been a conversation.

Maybe it has, and that's why they've gone public with it.

I love the brazen, uh, I love You

know, I don't give a bleep.

So I don't know.

It's just like, it's valuable, but it's a negative because

I'm getting that the doctor is amazing.

But like, this is really complicated.

Would it keep me from going?

Probably not.

I would, I would go and I would be armed to like, don't

take a personal and like, maybe Marianne was fired.

I mean, who knows?

So, I said three, because there's value, I think

it's a little incorrect, but I

also have an input, so, I don't know.

Why did you say two?

I really just feel like it's kind of

incorrectly marked, I don't think that this is a one star

review for the doctor, right?

I understand knocking off a couple crowns

because at the end of the day, the doctor is

responsible for who they hire and who is the quote unquote

cantankerous face of their business, but I don't think that

this is a one star review, so I can't really give it more

than two crowns, I don't think it would stop me from going,

but I am glad that I know these details, And so that's where

the two crowns are coming from.

Like I, like you said, I'm armed.

I know how to get into Marianne, like get on, I

want to get on her good side.

I got to get on the, I can't get on the naughty list.

I got to get on the nice list.

So because of that, two crowns.

TREY GERRALD: Yeah, heard.

Fun review.

Good job.

CHELSEY DONN: Thank you.

Thank you.

Okay, Trey.

Well, I think we've done it.

I think we've reached the most

regal portion of our show.

Let us know who are you inducting for?

My Royal Highness.

Today, I need to induct.

This is something that Anytime I'm sick, I like have

this thought of, wow, you're never

grateful when you're not, not

sick.

So today I want us to all come together,

hold hands, do a little hum.

And if you are in good health at this current moment, if

you don't have a tickle in the back of your throat, if

you don't have a post nasal drip, if you don't have any

big problems, let's actually right now, pause, be grateful.

Today, I'm in really good health.

Because the minute you're not, you're going to

be like, dang, I really didn't take advantage

of the fact that like, I don't

have a pounding headache today.

And when I don't, I don't think about it.

But now that I'm suffering, I'm realizing all the

times I haven't been grateful.

So, being grateful in the moment of not being under

the weather, that, that deserves five crowns.

So, today I am inducting that feeling of being

thankful when you actually are

not sick, as My Royal Highness.

I love that, Trey, we've really like, I've

gone philosophical with these Royal Highnesses

lately and I'm feeling that.

I appreciate that.

Thank you.

Great induction, Queen.

TREY GERRALD: Thank you.

Well, we did it, Queen.

That is another round on the R U A R Q Ferris Wheel

of I'm an Old Bag of Bones, Warden.

Thank you for joining us.

If you like what you heard, please tell a friend.

If you did not like what

you heard, please tell an enemy.

A

CHELSEY DONN: cantankerous enemy.

On today's After Show Pod, Chelsey, you

and I are going to be rating and reviewing a

One Star Google Review, sounds

familiar, or a Best Western Review.

And White Plains, New York.

Wow.

Okay.

I wonder why this was said.

I think so.

Like I think about the fact that I used to always

get the chicken Caesar salad from

Applebee's and I would like love it.

But at the same time, I was like, this is not chicken.

Like, I like it, whatever it is,

like it tastes good, but like.

It's closer to rubber than it is to chicken.

Well, that's America for you, baby.

CHELSEY DONN: I know.

TREY GERRALD: Gee willikers, I wonder why as well.

But please remember.

CHELSEY DONN: Ignore the haters.

TREY GERRALD: You're a queen.

Gender non-specific queen.

That's right.

CHELSEY DONN: Love you.

Bye.

Love y'all.

Bye.

Join our Patreon.

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You never visit, you never write, give us a call, NOW!

CHELSEY DONN: Oh my goodness.

TREY GERRALD: I wonder where Marianna is today.

How do you feel about chiropractors, Digo?

TREY GERRALD: I've never

been, but I love chiropractic videos.

Okay.

I've definitely been.

I have a chiropractor out here that is

like, has been a lifesaver for me,

like walked in excruciating pain.

Shout out to Dr.

Moravati.

If you're in LA,

TREY GERRALD: who's Dr.

Moravati's receptionist.

CHELSEY DONN: She's always been nice to me.

Well, don't make her mad.

I certainly will not.

Bye.

Bye.