Sarah:

Hello.

Sarah:

Welcome back for another great episode.

Sarah:

My name is Sarah Karakaian.

Annette:

I'm Annette Grant, and together we are--

Both Annette & Sarah:

Thanks for Visiting.

Sarah:

And this is the--

Both Annette & Sarah:

Hosting Hotline.

Sarah:

Never gets old.

Sarah:

All right, we have a question today about parent-child listings.

Questions:

Hi, my name is Angela, and I've listened to all of your podcasts and

Questions:

YouTube episodes on parent listings, and I would love if you could dig deeper into

Questions:

the pricing strategy piece specifically.

Questions:

I'm about to close on a property that has two cabins, a three-bedroom and

Questions:

a one-bedroom cabin, and I plan to set them up as parent-child listings.

Questions:

And here are my three specific questions.

Questions:

One, do I price the parent listing at the same price as the two child

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listings combined, or should I increase the price of the parent

Questions:

listings since it sleeps more?

Questions:

Second question, should I overprice the two child listings further

Questions:

out to encourage people to book the parent listings first?

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Third question, is there ever a good reason to do mostly flat pricing versus

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dynamic pricing and just adjust for weekends, weekdays, and holidays?

Questions:

One reason I'm considering this is my direct competitor that has

Questions:

a very similar property, does one set price for everything.

Questions:

And with my three listings, it seems like it could get a little bit complicated to

Questions:

have them all set up on dynamic pricing.

Questions:

Thank you for your time, and, uh, my email address is info@lazypinesnm.com, and

Questions:

my Instagram handle is @lazy_pines_ nm.

Sarah:

Such a good question, uh, questions.

Annette:

No, but like how she was like three specific questions.

Annette:

Bring it.

Sarah:

These are good.

Sarah:

Okay so--

Annette:

Let's do it.

Sarah:

First of all, for anyone who doesn't know what a parent-child

Sarah:

listing is-- do you want to update everybody just in case?

Annette:

Yeah.

Annette:

It's when two houses give birth to a baby, a tiny home.

Annette:

Sorry, everyone.

Annette:

I got jokes.

Sarah:

A parent-child listing is when you have a property, and

Sarah:

it doesn't have to necessarily be one property under one roof.

Sarah:

We've done it before.

Sarah:

We had multiple properties on one parcel.

Sarah:

But for us, it started with one house.

Sarah:

It was really big.

Sarah:

We're a metro market, so it was hard to sell the big house during the week.

Sarah:

So we ended up locking off the two third floor bedrooms and

Sarah:

selling the house as two products.

Sarah:

If you think of it as products, it sometimes helps understand it.

Sarah:

A four-bedroom product versus a two-bedroom product.

Sarah:

And it really helped us fill in our weekdays.

Annette:

So bringing it back to that.

Sarah:

We also had a property that had a giant Victorian home, had

Sarah:

a beautiful basement with 11 foot ceilings, and it had a carriage house.

Sarah:

And so you could sell all of those as one, and then you could have the

Sarah:

carriage house, the basement, and the main home, all three separate.

Sarah:

So there's a lot of fun stuff that you can do.

Sarah:

The key here for the guest experience is to be incredibly clear about what

Sarah:

they are buying when they buy it on the OTA or direct booking site.

Annette:

I'm actually going to go through these questions backwards.

Sarah:

Yes.

Annette:

The third one first, talking about the competition.

Sarah:

Yes.

Annette:

Everyone, please be aware of your competition, but you have

Annette:

no idea why the competition is pricing, if they have strategy

Annette:

behind it, who is in charge of that.

Annette:

So I want to warn everyone to, yes, be aware of your competition, but that

Annette:

is why we like using dynamic pricing softwares, which will help you clear

Annette:

up that and data over drama there.

Annette:

So I just want to offer that, just speaking about this is

Annette:

what my competition does.

Annette:

You need to do what's best for your business.

Annette:

And let's dial back from there.

Sarah:

I do want to clarify, not clarify, but offer my opinion to the caller of

Sarah:

doing what she called a flat rate for all three of her properties, to me

Sarah:

would be a lot more work because she was saying weekday, weekend, and holidays.

Sarah:

But those are going to fluctuate over time, then you're going to

Sarah:

go in there and change them all.

Sarah:

With dynamic pricing, you set up a strategy, the software does a lot of the

Sarah:

work, and then you go in there and tweak.

Sarah:

To me, that's a much heavier lift and I guarantee you, you will make more money.

Sarah:

It will be worth your time to do it.

Sarah:

It's proven.

Annette:

Okay.

Annette:

And so the first question, I think, because there were three

Annette:

questions, talking about if she should price them underprice.

Sarah:

Yeah.

Sarah:

The question was like, in relation from the child to the

Sarah:

parent, how should she price?

Sarah:

And it has nothing to do with the relation of the property.

Sarah:

Let's just take it for example, the larger offer, the parent listing--

Annette:

As one product

Sarah:

As one product, and that should be priced according to your market.

Sarah:

That should be priced according to what amenities you're offering your guest.

Sarah:

That should be priced according to, yeah, what you can get in the

Sarah:

marketplace, not-- and the caller didn't ask this question, but it's

Sarah:

happening a lot in our membership.

Sarah:

We're having a lot of pricing questions around, well, my mortgage

Sarah:

is this, so I need to get this.

Sarah:

And that's where those decisions need to be made when you're buying the home.

Sarah:

They always say, you make your money when you buy.

Annette:

Mm-hmm.

Sarah:

It's incredibly true because to reverse engineer and to make something

Sarah:

happen that, in some cases, just can't, and you go upside down, or you

Sarah:

set your firm at this price and no one books, then we've got a problem.

Sarah:

But I also want for this whole parent-child thing, don't think of it as

Sarah:

child versus parent or how they should relate to one another in terms of pricing.

Sarah:

They are different products.

Annette:

And please keep in mind, your consumer, they might not

Annette:

be aware, they most likely are--

Sarah:

No, they're not.

Annette:

Not going to be aware that you have two separate products.

Annette:

Because when they're going into the online travel agent, AKA Airbnb or

Annette:

Vrbo, they are putting in what they are looking for, and your listing is going

Annette:

to show up in either or whichever number of guests that they're putting in.

Annette:

So your potential guest is not going to see that, oh, this parent listing is a

Annette:

$1,000 a night and the child is only 250.

Annette:

They're not going to see that.

Annette:

They're not going to know that.

Annette:

So they are going to be looking at your products, your two products

Annette:

independently in the marketplace.

Annette:

So you need to price both of those according to what the market dictates.

Sarah:

Yeah.

Sarah:

So I hope that helps to not think of it in relation, but to

Sarah:

think about them as different.

Annette:

Separate products.

Sarah:

Yes.

Annette:

Completely separate products.

Annette:

Completely separate competition.

Annette:

Completely separate pricing, and potentially completely different consumers

Annette:

that are booking different stays.

Sarah:

But that's what makes it so awesome because it diversifies.

Annette:

Yeah.

Annette:

Think about what we just said.

Annette:

Now you have multiple products on the market and instead of 365 days

Annette:

a year, you're getting 365 times 2.

Sarah:

Sort of.

Annette:

Yeah.

Annette:

AD MARKER

Annette:

Okay.

Annette:

Her last question.

Annette:

Yeah.

Sarah:

The middle question.

Sarah:

Yeah.

Annette:

Or her middle, the last one we're going to answer.

Sarah:

Yeah.

Sarah:

It was strategy on when to open up availability for the parent

Sarah:

versus the child listings.

Sarah:

Now, this might vary in your market.

Sarah:

There might be something that, in my opinion or in my advice of

Sarah:

what we do, you might be like, well, here's this other strategy.

Sarah:

So just take this with a grain of salt.

Sarah:

For our metro market, we take what our booking window is for each product,

Sarah:

and then we get strategic because we want the larger product to be booked.

Sarah:

We will make more money with that larger home being booked.

Sarah:

So we don't even offer the child portion of that product further

Sarah:

out outside of our booking window.

Sarah:

So it's not even an option.

Sarah:

And then we figure out, okay, so for us, the weekdays are

Sarah:

hardest to book the larger home.

Sarah:

Then we trickle in the two-bedroom option during the week.

Sarah:

And only if we get to-- I forget the booking windows we're at

Sarah:

now, but I think that maybe 14, 17 days, something like that.

Sarah:

If we're still not booked, then it's like, okay, let them

Sarah:

all loose, let them all open.

Sarah:

Whoever can book it first wins.

Annette:

Put all products out there.

Sarah:

Put them all out there.

Sarah:

Just show them our cards.

Sarah:

So you want to think of it like that.

Sarah:

You don't have to offer all of your options always.

Sarah:

And this is, again, where dynamic pricing will help you because you

Sarah:

can set up your larger property to be available to book, whatever it is

Sarah:

for your market, 3, 6, 9 months out.

Sarah:

But your smaller product maybe isn't available until three months out, and only

Sarah:

on Monday through Thursday nights until a certain time, then you can open it up.

Sarah:

It gets fun.

Annette:

That's, I think, our last thing that we want to offer is you're not

Annette:

going to crush it right out of the gate.

Annette:

There's going to be some learning to it, but make it fun.

Annette:

Make it a game.

Annette:

Make revenue management a game.

Annette:

Make it fun.

Annette:

Look at what you did last year or last month, this month.

Annette:

Just be you and always be testing.

Annette:

Always be testing things.

Annette:

And if you've got people booking, especially the whole property, if

Annette:

that's your goal, make sure that you're collecting information and asking them

Annette:

to come back so it gets easier and easier each year, and you have less and

Annette:

less open dates when the year starts.

Sarah:

We'll also help you all out and drop our two options for

Sarah:

dynamic pricing in our show notes.

Sarah:

They're both Pricelabs and Wheelhouse.

Annette:

And there's both introductory offers there.

Sarah:

Yeah.

Sarah:

I forget who said it.

Sarah:

Was it Andrew on our interview with him a few weeks ago?

Sarah:

Andrew Kitchell's the CEO of Wheelhouse.

Sarah:

I don't know if it was our revenue manager, Colleen.

Sarah:

Someone said that someone said this, that there's revenue management

Sarah:

and there's also revenue strategy, and they're two different things.

Sarah:

So you have to put on two different hats when you're looking at managing of your

Sarah:

revenue, and then also the strategy.

Sarah:

So forecasting, going back to your historicals, and getting that

Sarah:

strategy together for yourself.

Sarah:

So definitely taking notes, keeping track, knowing your year-over-year

Sarah:

for all the products, and when you opened up these doors, how much

Sarah:

money was on your books this time last year for the next three months.

Sarah:

And see when you can beat your goals and all that fun stuff.

Sarah:

The more you just take copious notes and think of both strategy

Sarah:

and management as two different jobs, you'll have a lot of success.

Sarah:

All right.

Sarah:

If you want your question answered here on our Hosting Hotline on

Sarah:

Tuesdays on the podcast, all you have to do is go to thanksforvisiting me.

Sarah:

In the upper right-hand corner is a big red button that says "Ask

Sarah:

TFV," and you can record your voice.

Sarah:

I think it's under two minutes, maybe under a minute 30.

Sarah:

And if it's really good, we'll answer it here in the pod, and you

Sarah:

can help so many other hosts get answers to their questions as well.

Sarah:

With that, I'm Sarah Karakaian.

Annette:

I'm Annette Grant, and together we are--

Both Annette & Sarah:

Thanks for Visiting.