Well, hello, everybody, and welcome to another amazing episode of Unstoppable Success.
Speaker AI'm your host, Jacqueline Strominger, and I am here today with Mike.
Speaker AMilan.
Speaker AMilan, right.
Speaker AI actually should have asked you the proper way to say your last name.
Speaker BYep.
Speaker BMilan.
Speaker BIt's.
Speaker BIt's just like.
Speaker BJust like the song.
Speaker BThis land is your land, my land.
Speaker ARight, well, you.
Speaker AThat's like, without the d. There you go.
Speaker BRight.
Speaker AWell, Mike is cool.
Speaker AQuite a accomplished and quite successful professional.
Speaker AAnd I want to share with you a little bit about Mike, because right now he is the business cash flow consultant.
Speaker AHe's actually considered cash flow Mike.
Speaker AAnd as he shares what started out as a Persona to self to sell training services to bankers and accountants has grown into an actual business.
Speaker AHe has had and started a few of his own businesses besides this, a janitorial business.
Speaker AHe ended up going into staffing.
Speaker AHe's been in software, and now he's helping people and businesses and professionals be ultra successful by knowing all about their money.
Speaker ASo welcome, Mike, to Unstoppable Success.
Speaker BHey, live from San Antonio's Cash Flow Mike.
Speaker BYou're ready.
Speaker BI'm glad to be here, man.
Speaker BWe've been communicating back and forth.
Speaker BI've just been excited about jumping on with you.
Speaker BYeah.
Speaker ASo, you know, Mike, I tell you, you know, you know, you.
Speaker AYou shared with me before, obviously, you know, realizing where you were with your family, that you had to do something different, and you have had and just like, risen to great success.
Speaker ASo I would really love for you to actually start out talking about that mindset and shift that you had to go through when you decided, I am here at, you know, I'm.
Speaker AI've got.
Speaker AI've got a job, but my family has grown and the two are lining up, income and family.
Speaker ASo where.
Speaker AWhere talk about that mindset and that shift that made you take that leap.
Speaker BI got, first of all, you just jump right into it.
Speaker BYou just go, hey, oh, yeah.
Speaker ANo, because I want people to know we're not talking fluff here.
Speaker AWe want to get to the crux of success.
Speaker BYeah.
Speaker BSo what many people probably don't know is that, you know, even though I've built 14 companies, most people don't expect somebody that's a serial entrepreneur to start off as a state trooper.
Speaker BRight.
Speaker BAnd that's kind of how you're like, what do you mean, what do I get?
Speaker BAnd when people come to my courses, they go, wait a second, I'm going to learn math from a state trooper.
Speaker BYeah.
Speaker BYeah.
Speaker BThat's kind of what happens I was sitting there, I've got an MBA from Baylor University, and I'm sitting there writing a student loan check.
Speaker BRight, right back in, you know, we'll say 1999.
Speaker BNow back in the 1900s, I'm writing a student loan check and my wife approached me and says, hey, I'm pregnant with number three.
Speaker BAnd that's when you realize that, hey, your family has finally outgrown your income.
Speaker BSo a couple different things you can do.
Speaker BOne, you can start laying off people in the house, right?
Speaker BLike, hey, from now on, every child position is performance based.
Speaker BYou don't make your bed, there's points off.
Speaker BWe come up on your birthday.
Speaker BIt's like a performance review.
Speaker BAre we going to keep you or not?
Speaker BSo, no, of course that's not an option.
Speaker BBut.
Speaker BBut one of the scary.
Speaker BYou talked about the mindset of the shift, and I've got to tell you, it's scary.
Speaker BAll right, so it comes down to, I had at the time a very safe job.
Speaker BNormally when you're a state trooper, you don't get terminated, you don't get fired.
Speaker BYou've got kind of a career for your whole life.
Speaker BAnd that's kind of how people go in.
Speaker BWhen they go in, they.
Speaker BThey intend to stay there their whole career.
Speaker BYou've got a guaranteed check that comes every other week, you know, or a couple times a month.
Speaker BAnd you've got guaranteed benefits that are pretty good.
Speaker BEverything seems to line up really well for your life, except for the fact that, you know, when you outspend your income like I did, you know, so I chose to leave.
Speaker BAnd it was a hard decision.
Speaker BIt was one I mulled over for two or three years.
Speaker BAnd I wasn't, you know, and I thought about it so much that I became more unhappy with my current job than the, you know, the other way around, which is scared to jump off of my current job to something new.
Speaker BSo when that shift happens, when one makes you more unhappy than the other makes you scared, you're ready to take the leap.
Speaker BAnd that's what happened to me.
Speaker BIt took a lot of just soul searching and prayer and conversation.
Speaker BWell, the thing is, I don't know what to do.
Speaker BRight.
Speaker BYou know, the only thing I was, I was in the army and in the National Guard.
Speaker BI was a state trooper.
Speaker BThe only skill I really had was cleaning.
Speaker BI can clean.
Speaker BThat's about it.
Speaker BSo I took that skill and, you know, became a janitorial company.
Speaker BAnd that worked out really well.
Speaker BWe were doing, I think, very well for the first two years where I had almost 10 managers and we had an account manager for, for different things.
Speaker BWhen one of my clients left the job that he managed in office and became a hotel general manager, and he says, I can't hire your janitorial company, but can I just hire some of your people?
Speaker BRight.
Speaker BJust on a regular basis, you know, kind of fill in gaps.
Speaker BWhen we don't have enough people to clean rooms and those type of things, I'm going, do I got to come there and supervise?
Speaker BNo.
Speaker BHe goes, we got all the management.
Speaker BI just need bodies to help make beds.
Speaker BI'm like, that's a whole lot better than cleaning.
Speaker BSo I scripted the whole thing, right?
Speaker BAnd it worked out really well.
Speaker BI was right there in St. Louis, you know, I know you've got somebody at wash you.
Speaker BI was right there in St. Louis and we became, over a three year period, the go to staffing company for Marriott in the nation.
Speaker BAnd I opened 27 offices in nine states in three years.
Speaker BIt was a huge undertaking.
Speaker BAnd when you grow that fast, there is a such thing as a phenomenon called growing broke.
Speaker BYou can actually outrun your own operation.
Speaker BRight.
Speaker BAnd the way you do that is you grow that fast.
Speaker BI thought I could sell my way out of it.
Speaker BNo, no.
Speaker BBecause I had payroll every two weeks and I was waiting sometimes two or three months to get paid for the first invoice I ever sent.
Speaker BWell, that means I got to cover three, four, five paychecks.
Speaker BWell, every new account that I added actually added more debt to me right before I got paid two or three months later.
Speaker BSo that's where you just learn about cash flow and balancing the ins versus the outs.
Speaker BAnd that's kind of the genesis of where I'm at today.
Speaker BOr take money up front, then they generally won't.
Speaker BYeah, they generally won't.
Speaker BYou know, Marriott, Marriott's not in the habit.
Speaker BYou know, if, if, if, you know, they treat your invoice like they're buying paper towels, like going, well, I'll pay for it when I'm ready.
Speaker AYou know, it's so I, I'm gonna kind of go back a second.
Speaker ASo you got your MBA and became a state trooper?
Speaker AOr did you be.
Speaker AOr did you get your MBA while you were a state trooper?
Speaker ALike, how did that work?
Speaker BYeah, wow.
Speaker BIt was a.
Speaker BAnd while I was a state trooper and then kind of morphed into it.
Speaker AOkay.
Speaker AAnd so I'm just kind of curious too.
Speaker ASo when you were at your MBA program, what made you do the MBA program as a trooper?
Speaker BLike, I, I I knew I, I knew I wasn't going to be a state trooper after, after about the sixth year, I just knew it wasn't going to work.
Speaker BI mean, meaning long term.
Speaker BAnd I had been approached and believe it or not, I, I'll tell you a secret I've never told on a, on a podcast before.
Speaker BTrooper to lawyer scholarship at umkc, which is a full ride scholarship for police officers transitioning into law school.
Speaker BAnd I just, I got scared and I didn't do it because, you know, I had children and those type of things and we got scared and didn't do it.
Speaker BSo I said, well, if I'm not going to be a lawyer, I'm going to probably go into business.
Speaker ASo that's okay.
Speaker ASo that's right.
Speaker ABecause I was kind of curious.
Speaker AI'm like, so where did the, where did the NBA come in?
Speaker ABeing a trooper?
Speaker AIt, you know, but that also had to give you some level of, of almost like comfort in a way that, because you know that you had an education in business.
Speaker BYeah.
Speaker BSo here's how that started.
Speaker BI took secondary and that's, this is the first time anybody's really ever asked me that question.
Speaker BSo that's, that's really interesting.
Speaker BSo the way it started is I had a skill, a specialized skill in the highway patrol called accident reconstruction.
Speaker BRight.
Speaker BI didn't realize I could do math until I started investigating, investigating accidents because math didn't make sense to me in school.
Speaker BIt was X and Y's and Z's and all these type of things.
Speaker BBut when they put me on a roadway and they said measure the length of this skid mark and test the, the friction of a surface.
Speaker BRight?
Speaker BBecause grass is slicker than asphalt and those type of things.
Speaker BOnce I could figure out that, oh my God, math is actually what we really do.
Speaker BRight.
Speaker BIt's something I could touch.
Speaker BAll of a sudden it started making sense to me.
Speaker BSo I actually was pretty good at reconstructing accidents.
Speaker BAnd so much so that I had a secondary job as a, as kind of an expert witness for a few lawyers there in St. Louis.
Speaker BPersonal injury lawyers looking at their accident reports and giving them advice on what it is.
Speaker BWell, in my secondary job, I was making $100 an hour, right.
Speaker BMy primary job I was making, you know, like 34,000 a year.
Speaker BI mean, it was just ridiculous.
Speaker BAm I going, well, this is not going to last long term if I can just talk to somebody for 100 bucks an hour at that point in time versus fighting people on Friday night for 20 bucks.
Speaker BAn hour.
Speaker BIt made sense that I knew I was going to shift at that point in time.
Speaker AYeah.
Speaker AYou know, I.
Speaker AFirst of all, two things, listeners.
Speaker AI, I'm hoping that you're understanding this because there's a level here of desire, clarity and passion and understanding about knowing where you want to go.
Speaker AAnd it doesn't always have to be right in front of you at this very second.
Speaker AIt can evolve over time, and success is something that you're always working on.
Speaker ASo, you know, I would say kudos to you, Mike, because you were, you were doing something that I call mma.
Speaker AYou were always measure, monitoring and adjusting to where you were and looking at things to help you decide.
Speaker AYou know, am I bringing in enough for my family?
Speaker AAm I also liking what I'm doing?
Speaker AAm I enjoying what I'm doing?
Speaker AAnd you've evolved.
Speaker AAnd so to take us to the this now point where you're, you're in this, you've got this company and staffing, you've got offices over, and as you were sharing, you're maybe a little pennywise pound pound foolish in a sense of money coming in, money coming out.
Speaker AYou're.
Speaker AHow did you, like, what was that realization when you're like, oh my God, how do I fix this?
Speaker BHey, first of all, I'm kind of stuck on what you just said there because it took me.
Speaker BI just had a conversation over the holidays about, you know, the evolution of who you are over time.
Speaker BAnd we all kind of had the agreement that it was, you're making decisions even though you're not.
Speaker BYou don't know it.
Speaker BIt's an unconscious decision of something that happens.
Speaker BYou know, like I choose to change a flight.
Speaker BAll of a sudden the next person I meet is the person I marry.
Speaker BRight.
Speaker BIt's, it's, it's one of those types of things where the decision was to change a flight, not to meet that person.
Speaker BAnd I wouldn't have met that person regardless.
Speaker BWell, in my case with the business, had I not chosen to go to that specialized skill, I wouldn't have seen the $100 an hour opportunity.
Speaker BI wouldn't have been motivated to take that next step.
Speaker BIt was like you're making decisions your whole life that are actually directing you to something else or where you're supposed to be anyway or where you're going to be happiest.
Speaker BSo, yeah, no, it's true.
Speaker AIt is those decisions that take you there.
Speaker AAnd I think it is.
Speaker AThere's an unconscious of measuring of what you're doing.
Speaker AAm I liking what I'm doing.
Speaker AAm I, can I, can I seek something out, you know, to this, like that secondary job, like how that was offered to you, somebody saw that you were doing.
Speaker AOh, maybe it was an offer.
Speaker AWould you like to do this extra?
Speaker AAnd it's a yes, I like it.
Speaker ASo then in your brain you're doing a little measure, monitoring and adjusting.
Speaker AYou may not, it may be an unconscious thing, but it does it.
Speaker BIt.
Speaker AAnd the other key thing is, is that every thing that we do can be an opening to an opportunity if we're willing to see it.
Speaker ABut you also have to be open to seeing it.
Speaker ARight?
Speaker BYeah.
Speaker BYeah.
Speaker BSuper cool.
Speaker BSo.
Speaker BSo anyway, you were asking about, you know, that really what I call my most paranoid phase in life, right?
Speaker BWhen I was these, the, the most afraid.
Speaker BFirst of all, I didn't want to have to go back to the old job, right.
Speaker BSo there's a motivation, not I don't want to have to go back and go.
Speaker BYeah, remember that business thing?
Speaker BI resigned to go do that.
Speaker BCan I come back?
Speaker BI didn't want to have to do that, you know, because I told all those guys I'm going to do something great.
Speaker BYeah.
Speaker BSo it, anyway.
Speaker BBut that's when I lost sleep, right?
Speaker BThere was anxiety that I had never had.
Speaker BYou know, remember I'm pulling people over at 2 or 3 o' clock in the morning and not as anxious as I was at running a business, you know, because it was an uncomfortable feeling.
Speaker BAnd it was uncomfortable because I didn't have the knowledge.
Speaker BIt was all about knowledge.
Speaker BAnd so I had drained my savings, I had maxed out credit cards, I'd taken a second loan on the house.
Speaker BJust trying to make this thing work.
Speaker BAll the things you're not supposed to do.
Speaker BI did.
Speaker BWhy?
Speaker BBecause I was just a trooper just trying to survive on the other side.
Speaker BWell, I finally, you know, said I need help.
Speaker BAnd I went to a bank, right?
Speaker BAnd probably like most of us, when the banker talks, you don't understand what they're saying, right?
Speaker BBecause they use words like liquidity, insolvency and leverage.
Speaker BYou know, I go, that's not words I use on the deck with my friends.
Speaker BSo I don't pay attention to what they are.
Speaker BSo.
Speaker BBut he drew a picture, right?
Speaker BThe one the banker I talked to drew me a picture and it talked about the timing of money and it talked about this concept called the financial gap.
Speaker BAnd every business has a financial gap.
Speaker BAnd that's theoretically the amount of time where your company doesn't have enough money, right?
Speaker BAnd it needs what's called working capital to cover it.
Speaker BRight.
Speaker BSo that's what working capital is really just what you have available or what you have?
Speaker BWell, if you look at the math behind it, it's really just the difference between money coming in and money coming out.
Speaker BLike, if I'm waiting 60 days for money to come in and I'm paying my bills in 30 days, well, then I need to have enough working capital to cover the additional 30 days.
Speaker BRight.
Speaker BWell, that seems so simple when you and I talk about it here on the podcast.
Speaker BBut when you're, you know, 30 years old trying to piece together a business, it doesn't make sense.
Speaker BBut when he described that as a gap, and he said the smaller the gap, the less money it takes to run your business, when he said that, I'm like, oh, I got to make that gap smaller.
Speaker BAnd.
Speaker BAnd there's only a couple ways to do that, you know, get paid faster or pay slower.
Speaker BAnd so I did both, and it changed my world.
Speaker BThat moving, you know, just that gap to a smaller amount of time made everything easier in the whole business.
Speaker BYour business will run smoother.
Speaker BSo it's like a weird thing I learned.
Speaker ASo how did you get paid faster?
Speaker BI begged.
Speaker BHey, man, I'm not afraid to tell you.
Speaker BI went to Marriott and remember, I told you, say, hey, you know, they treat you like paper towel invoice.
Speaker BWell, what I did was I say, hey, listen, you know, you're pushing me out to almost 90 days.
Speaker BThey were between 60 and 90 days of waiting to get paid.
Speaker BThat means the work that my.
Speaker BMy.
Speaker BMy employees did in January, I was waiting till March or April to get paid.
Speaker BRight.
Speaker BSo I went to them, said, you know, if these were your own employees, you'd have to pay payroll every two weeks like I do.
Speaker BI realize that's one of the reasons you outsource is that you can, you know, stretch the payable out just a little bit more and pay a little later and keep money in your company longer.
Speaker BI said, but you're really not being a good partner.
Speaker BYou know, I think if you just help me out a little bit, I can grow with you just as fast.
Speaker BBut I need a little bit of help.
Speaker BAnd, you know, so I begged, I said, would you be willing to try to pay closer to 30 days?
Speaker BRight.
Speaker BThat way I only have to cover two payrolls instead of six.
Speaker BWell, overall, we got the whole business down to about 45 days.
Speaker BBut that extra month, those extra two payroll periods kept that much more money in my pocket, and it changed everything.
Speaker BJust I mean keeping more company money in your mind.
Speaker BMoney in your company.
Speaker ARight, so two things then.
Speaker ASo number one, you obviously, you asked, I asked, you asked.
Speaker AHand you use the word partnership.
Speaker BYeah, that's right.
Speaker BBecause I feel like it is a partnership.
Speaker BYou know, when you have that type of relationship with your clients or you're the vendor, you know, it's a partnership.
Speaker BYou need each other to succeed.
Speaker ARight.
Speaker ASo listeners, that's another really, I think important thing to note too is, you know, obviously a, there's three things.
Speaker ANumber one, mind the gap.
Speaker ARight?
Speaker AYeah, yeah, mind your, mind your gap.
Speaker ABecause we, we all have that gap.
Speaker AParticularly if you have employees.
Speaker AIf you don't have employees yet, there's a different type of a gap that can be there with expenses.
Speaker ABut mind the gap.
Speaker AAnd number, you know, so that's number one.
Speaker ANumber two is ask if you are working with somebody and you're sending them an invoice.
Speaker AYou've got to open your mouth.
Speaker AAnd three, treat it like a partnership because those people, whether they're your team members or you know, somebody that you are doing business with, you guys are partners.
Speaker AThere is a partnership.
Speaker AThis is.
Speaker AAnd to treat people that way and it changes the level of respect.
Speaker BYeah, that's, that's so true.
Speaker BI mean, and, and I try to preach that now even with my clients.
Speaker BRight.
Speaker BIt's, it's a partnership that I am so committed to their success that they can feel it.
Speaker BYou can, you, you know, if somebody's in or out.
Speaker BRight.
Speaker BYou, and you can't be halfway in with your clients.
Speaker AYeah, no, and it's, you have to be in and you have to be their partner with that.
Speaker ASo you've got this staffing company and now what made you decide to move beyond that?
Speaker BWell, all right.
Speaker BSo it was all, you know, when I tell the story like we just did, it seems like I just made the decision one day and walked into Marriott and they started pay me sooner.
Speaker BWell, it didn't work that fast, of course.
Speaker ARight.
Speaker BYou know, and I had a little bit of money that I had accumulated and so I'm like going, you know what I'll do?
Speaker BThis is a receivables based business, which means I do the work and I wait for two months or three months to get paid.
Speaker BWhat if I added another business to this?
Speaker BThat's cash based business where money comes in every day instead of waiting.
Speaker BSo I looked at probably 15 different businesses.
Speaker BI looked at flower shops, I looked at landscaping, I looked at a motorcycle repair shop.
Speaker BAnywhere somebody swiped a credit card I gave you cash.
Speaker BLike that'll help.
Speaker BI'll have some more money coming in.
Speaker BWell, I ran across this little neighborhood bar that was about three miles away from the house that was mismanaged and the guy wanted to get out of it.
Speaker BAnd so I went in there and I just started watching and I could tell where were some of the places where that money was leaking out.
Speaker BSo I made an offer and, and bought a bar.
Speaker BRight.
Speaker BAnd believe it or not, that actually worked out really, really, really well because it was mismanaged.
Speaker BEven more so than I thought.
Speaker BNo inventory controls, There was no POS system.
Speaker BThere was.
Speaker BThe manager was kind of skimming off the top in different areas.
Speaker BI mean, it was, it was, it was a mess.
Speaker BRight?
Speaker BIt was a lot of work.
Speaker BI'm not going to tell you it wasn't.
Speaker BBut, but I walked in with cameras and a new POS system and changed the world, you know, just flipped it in in a matter of a quarter.
Speaker BWell, that worked so well that I built a bar.
Speaker BThen I bought a building that had a bar and apartments up top.
Speaker BHad a bar, bar down below and apartments up top, down there.
Speaker BAnd you live in the St. Louis area.
Speaker BTower Grove district is where that was.
Speaker AI know where it is, but I don't live in St. Louis.
Speaker BYeah.
Speaker BSo the, the, the.
Speaker BSo anyway, I had three of them going at once.
Speaker BAnd then once the rent started coming in from the apartments, I bought nine more buildings.
Speaker BSo at one point in time, I had a hotel staffing company, three bar restaurants, and a property management company all operating at once.
Speaker BYou know, five different companies under one umbrella type company.
Speaker BAnd that's where it gets a little crazy.
Speaker BYou're like going, well, how are you doing that?
Speaker BWell, I would take the housekeepers and, and have them clean the apartments as people moved out.
Speaker BRight.
Speaker BAll the, all the restaurants had the same POS system and they were kind of the same.
Speaker BIt was just a repetition.
Speaker BAnd then I had a two man repair crew for the apartments that also fix things in the restaurants.
Speaker BSo, my God, I just move people around.
Speaker BIt was just scheduling.
Speaker BThat's all we do is just move people around, keep people working and bring in cash in.
Speaker BAnd that when I say, you know, collecting faster, change the world.
Speaker BThis is where wealth started to accumulate.
Speaker BAnd that's where I got an offer to get bought, where somebody wanted to buy the apartments, the, the restaurants and the hotel staffing company all at once, mainly because they saw how I was moving people around.
Speaker BI even had, you know, housing for the employees when they needed it.
Speaker BLike, you know, it was just, it was easy.
Speaker BIt was easy.
Speaker BYeah.
Speaker BHuh.
Speaker ASo.
Speaker ASo you were approached to sell.
Speaker BYep.
Speaker AAnd so, but that's actually kind of interesting.
Speaker ASo I'm curious, like, how did that really happen?
Speaker ALike, how did somebody see what you were doing?
Speaker BI put, I put a feeler out.
Speaker BLike, you know, I, I just thought the only way to scale was to add more locations.
Speaker BI had to open new cities, I had to open new restaurants, I had to buy new buildings.
Speaker BI'm like, that was the only way to scale.
Speaker BAnd this was 2011, 2012.
Speaker BOh, my God.
Speaker BSoftware was really starting to take off and I was seeing people make ridiculous, ridiculously more money than I was and not having to leave the office and doing it with an employee base of 10 to 20 rather than 500.
Speaker BRight.
Speaker BSo I'm like going, man, that seems easier.
Speaker BSo, like, how do I get into software?
Speaker BWell, so I went to a business broker and I said, well, if I can accumulate enough money, I can buy my way into a software company.
Speaker BAnd that's what we did.
Speaker ASo you.
Speaker ASo, so that's really great.
Speaker ASo working with a business worker and I love this.
Speaker ASo a couple things that, again, huge, huge insight.
Speaker AYou, There are points where you actually, you know, approach people, for lack of better word, help.
Speaker AYeah, right.
Speaker AYou know, the business broker.
Speaker ARight.
Speaker AI mean, that's, you know, get taking that next step sometimes.
Speaker AUsually, you know, there are people that we have, you know, in our lives that help us rise up and we can ask for the help.
Speaker AThere could be the people in our support.
Speaker ASo kudos to you for obviously working with the business broker to do that.
Speaker AAnd so then you jump into the software company, you buy your way in, and then what?
Speaker BWell, then, of course, I got to figure out how to build software.
Speaker BI mean, I don't have to build it, I just have to, you know, the skill I developed for myself was being the translator between the market and the person writing the code.
Speaker BRight.
Speaker BYou know, what is it that they're looking for?
Speaker BYou know, what would make this better?
Speaker BSo, but we were a young software company and, and, you know, nobody listens to a young software company if you're trying to get into the banking world.
Speaker BRight.
Speaker BIt just wouldn't.
Speaker BEspecially back then they were still using, you know, as 400 stuff in some of these banks, like, you know, crazy old technology.
Speaker ASo I know what as 400 is.
Speaker BRight.
Speaker BBut what we were able to do was say, hey, listen, I built this thing called.
Speaker BIt was just an hour presentation on how to talk to me, right?
Speaker BHow to talk to the small business owner.
Speaker BBecause at the time, banks were trying to figure out how to get back into lending.
Speaker BSmall business owners, you're like, what do you mean they were trying to get back in?
Speaker BWell, in 2008, when they burnt the world down, right?
Speaker BThe bankers burnt the world down.
Speaker BThey also left the small business lending space because Dodd Frank the regulation made it just as expensive to give a $50,000 loan as a $5 million loan.
Speaker BSo the big banks left the space.
Speaker BThat's when if you go back and look, you'll see the rise of the alternative or the marketplace lender.
Speaker BThat's where on deck and cabbage and you know, lending club and all these things popped up because banks left the space.
Speaker BWell, by 12, 13, 14, they were trying to figure out how to come back in.
Speaker BAnd the only way to make it less expensive was to automate data collection, right?
Speaker BAnd that's what we had done.
Speaker BBut in order to get known in the, the banking world, I just went and gave free talks about how to talk to small business owners, right?
Speaker BAnd I got published at the time there was a publication called bank.com or banking.com and I wrote a, an article called how How Goliath can beat David, right?
Speaker BMeaning the big banks beat the smaller one.
Speaker BSo it was all about the relationship.
Speaker BYou know, that was the one thing that cabbage and on deck and all them couldn't do is just come into your business and talk to you, right.
Speaker BIt's like, you know, I'd much rather do, you know, people buy people, not products, right.
Speaker BA lot of times.
Speaker BSo I want the banker that will come in and talk to me and educate me and not use words that I talked about leverage and liquidity and, and not always sell me either.
Speaker BThat was the thing that, you know, I tried to push them on is stop selling every time.
Speaker BWhatever the credit card offer of the month is, go in there and talk to them about their kids.
Speaker BYou see a photo, you buy their coffee, use their dry cleaning.
Speaker BIf you want to build a relationship to be a good partner, as we've.
Speaker AAlready talked about, right, Be a good partner and build.
Speaker AAnd the key thing is to build the relationship.
Speaker AYeah, to build that relationship.
Speaker ABecause as you just said, people do business with people with people they know like and trust.
Speaker AWe've all heard that you have to get to the know like and trust in any business people, you know, people buy and work with people that they like and want to do business with.
Speaker BYeah, yeah, right.
Speaker BAnd back then, video calls were awkward, you remember, like pre covered like, nobody wanted to do a video call.
Speaker BLike, I don't want to be on video with these guys.
Speaker BBut all of a sudden, Covid forced us to do it, right?
Speaker BAnd now second nature, right?
Speaker BSo you can build a relationship just on the computer screen now.
Speaker AYou know, the funniest thing, I'm going to take digress with it for a second.
Speaker AI was in.
Speaker AIn a previous.
Speaker AMy previous life, you know, in business.
Speaker AI have been doing video calls, I think, since 2005.
Speaker ALike, and I have loved them.
Speaker AAnd I never understood why it didn't take off so sooner.
Speaker AI mean, I understand.
Speaker ALike, you had to have.
Speaker ABecause people, like, come on, let's just hop on a video call.
Speaker AI mean, everything from web conferencing, you know, I think I have had subscriptions for video conferencing companies or, you know, there's like, free conference call.
Speaker AThere's web conference call.
Speaker AThere was webex.
Speaker AI mean, like, I don't know, I feel like I could name a whole bunch of them.
Speaker AAnd I've always done it because I just always thought I would rather.
Speaker AI mean, as much as I absolutely love a phone and I.
Speaker AAnd I actually use this with, you know, actually with earbuds, but, you know, a phone to talk to people.
Speaker AI love having conversations, being able to see people.
Speaker ARight.
Speaker BIt's just like, yeah, you know.
Speaker BAbsolutely.
Speaker BYeah.
Speaker AAnyway, digress.
Speaker ABut it's so true.
Speaker AIt's like, you know, we had, you know, Covid came in and it did.
Speaker AIt forced everybody to get comfortable with these video calls.
Speaker ASo, you know, you know, we share this and I'll talk about how you became Cash Flow Mike.
Speaker AI mean, where did this, you know, I mean, obviously we, you know, you shared in your.
Speaker AIn the.
Speaker AIn your what?
Speaker AYour business, where your, you know, money's coming in in different crazy places, and you have to understand where it is and getting paid.
Speaker ASo how did you become Cash Flow Mike?
Speaker BYeah, I mean, what started with just the banks, right?
Speaker BI really got interested in how banks look at money.
Speaker BAnd they all called themselves cash flow lenders, right?
Speaker BThey lend on cash flow.
Speaker BAnd I didn't know what that meant in the beginning.
Speaker BWell, what it really meant means is, do you have enough money to make your loan payments?
Speaker BIs basically what it is.
Speaker BSo I'm like, oh.
Speaker BSo I built another presentation.
Speaker BRemember, that's the only way I could really get into software is just talk to people.
Speaker BSo I was more on the customer success, client success, sales side.
Speaker BBut I built this thing about translating to the business owner, like, going, hey, here's what we can do.
Speaker BBecause after Dodd Frank, there was this thing called Community Reinvestment act credit, which means banks have to spend a certain portion of their assets into community reinvestment products or services, whatever.
Speaker BWell, a lot of them write checks to Habitat for Humanity and those type of things.
Speaker BAnd you'll see them, they all go take a picture and they'll do the thing, they'll give a check.
Speaker BAnd that's awesome, right?
Speaker BI mean, being able to reinvest in the community, to build new houses and those type of things.
Speaker BWell, there's a subsection of that clause that says they can invest in financial literacy programs.
Speaker BRight.
Speaker BIn their own thing.
Speaker BSo they can bring in business owners and if it's financial literacy, that helps invest, right.
Speaker BWell, I put together a program that I call the Clear Path to Cash that just talk to the business owners on how to talk to the banker.
Speaker BRight?
Speaker BWhat I was doing with the banker, to me, I just flipped it and says, here's how you talk to the bank.
Speaker BBecause I had spent enough time with them now to speak business owner language and translate it to banker language.
Speaker BSo they, the banks would put in 30 to 50 people in a room and I would just talking to business owners.
Speaker BAnd that's how I kind of got known for being able to talk to people.
Speaker BAnd I was invited to come speak at the graduate school banking at the Pacific Coast Banking School at the University of Washington.
Speaker BAnd that kind of went off.
Speaker BAnd then I got invited to be on the faculty at the graduate school banking at lsu and I'm still on the faculty at the graduate school banking at the University of Colorado, which means I now teach bankers how to talk to business owners.
Speaker BRight.
Speaker BThat's kind of back full circle, right?
Speaker BBut it was at the University of Colorado.
Speaker BI'm walking down the hallway and there's two bankers, you know, leaned up against the wall.
Speaker BNow, don't think banker like in a suit and all that.
Speaker BThey're in college, right.
Speaker BBut.
Speaker BBut they're like executives in banks.
Speaker BSo they got their hat on backwards and T shirts and shorts and flip flops and, you know, and I won.
Speaker AThey're like at an executive program.
Speaker BThey're in an executive program.
Speaker BIt's.
Speaker BThese are like three year programs that you can only get into if you're either in an executive position or if you're, you know, being groomed for president or CEO of a bank.
Speaker BRight?
Speaker BSo they're executive programs.
Speaker BWell, I walk by down the hallway and two of the guys goes, hey, there goes cash flow.
Speaker BMike, am I going you guys making fun of me?
Speaker BI couldn't tell if they were making fun of me or not.
Speaker BSo they go, no.
Speaker BThey said, you're the only instructor who ever comes in here and stops talking about profit.
Speaker BAnd you only talk about, you know, cash and cash flow.
Speaker BHe goes, what they said was what you said one day where sales doesn't matter.
Speaker BFlorida's, because we always think of more sales.
Speaker BMore whatever.
Speaker BI said, no sales.
Speaker BYou know, Remember, my thing is every sale was going to dig me a bigger hole.
Speaker BBut I said sales is only a measurement of how much work you do.
Speaker BYou want to pay attention to gross profit because that's the cash you can spend or put in your pocket.
Speaker BGross profit is the most important number on the income statement, bar none.
Speaker BSales just tells you how much work you did.
Speaker BSo I can make the same amount of money at any sales level.
Speaker BSo anyway, and I prove it with math.
Speaker BSo when they said cash on Mike, it just kind of stuck.
Speaker BAnd you ever hear one of those things, you're like, oh man, it just.
Speaker BThat's pretty good.
Speaker BI'm going to lean into that now.
Speaker BThe hardest thing about being cash on Mike today is I had to get over the embarrassment of calling myself Cash on Mike.
Speaker BLike, oh, yeah.
Speaker BSo, so I made my daughter call me Cash on Mike for a while.
Speaker BSo I get used to hearing it.
Speaker AThat's.
Speaker ABut so the couple things, I mean, it's true.
Speaker AIt's like I, I feel what you did and what you are doing is that you're teaching people how to be real and what, and you're.
Speaker AAnd, and understanding, as you said, it's not always about the sale.
Speaker ARight.
Speaker ASales.
Speaker AYou, you.
Speaker ASales obviously matter in the sense that you need them, but you need to understand your cash flow.
Speaker AYou need to understand where the money's going, where the money's coming in and out of, and how to actually best use it.
Speaker BYep, yeah, exactly.
Speaker BRight, right.
Speaker BSo in 2019, I exited the software company and in 2020, I mean, I watched TV like we all did.
Speaker ARight.
Speaker BSo, but during that time, I wrote a book.
Speaker BI wrote a book called don't be a Dumb Business Owner.
Speaker BAnd dumb didn't mean unintelligent.
Speaker BIt means I don't understand my business.
Speaker BRight.
Speaker BAnd it was all these eight steps to maximizing cash in any business.
Speaker BSo that kind of took off.
Speaker BAnd from that I had a spin off book that I called the seven Minute Conversation.
Speaker BAnd the seven Minute Conversation is how to analyze any company's financial statements in seven minutes or less.
Speaker BRight.
Speaker BAnd I can teach Anybody how to do it, unless, you know, matter of fact, I got a free course on the website that you can just go get it and learn how to do that technique.
Speaker BAnd I call it the home run financial system because it touches all the bases, right.
Speaker BIncome statement, balance sheet and cash flow statement in simple math that we can all do.
Speaker BAnd that worked out well.
Speaker BSo when I was doing that, I was asked to come give talks.
Speaker BI was at a national speaker at the Small Business Development Centers, you know, their conference.
Speaker BBanks were still calling me in to give, you know, talks.
Speaker BAnd I was speaking at some accounting conferences and those type of things.
Speaker BWell, from there I had these accountants say, can you teach us how to do what you do?
Speaker BBecause they just saw how I looked at the financial statements differently.
Speaker BAnd I'm a firm believer that if you change what you look at, you'll see different things.
Speaker AYeah, right, right.
Speaker ANo, it's.
Speaker ARight, it's like the same thing.
Speaker AIt's like if you do, if you want to see a change and it's like, you know, they always say the definition of insanity is do it.
Speaker AKeep doing the same thing over and over again, expecting different results.
Speaker ABut you have to look at something and do something different.
Speaker ASo you have to.
Speaker AIf you can look at things differently and from a different angle, you'll see things differently.
Speaker BExactly.
Speaker BRight, Right.
Speaker BSo I changed that book, don't be a Dumb Business Owner into a, A training program with videos and worksheets and spreadsheets and all that type of stuff and start selling it to accountants and business owners and those type of things.
Speaker BAnd, and from there I'm like, well, I got a software background.
Speaker BWhy don't I take all this spreadsheets and worksheets and turn them into software?
Speaker BSo I built an app called the Clear Path to Cash, which is now morphed into an AI powered advisory.
Speaker BRight.
Speaker BSo it's, it's.
Speaker BI think it's the first one that's out there like it is because it goes all the way from analyzing debt to cost cutting analysis to, you know, actually what to do next.
Speaker BRight.
Speaker BGiving you advice on what to do next.
Speaker BSo it's kind of taken off where accountants that want to be in advisory services now have a tool because there wasn't one on the market that does it.
Speaker AI absolutely love that.
Speaker ASo if you could give somebody one tip, I know there's quite a few, but there's a lot of good things that has helped that you say this has helped me be successful, what would it be?
Speaker BIt came from my grandpa, you know, and it's control what you can control.
Speaker BBecause I would get spun up on things that I thought were happening in or around my business that I had no control over.
Speaker BAnd it was, I was just going to have to react when it happened.
Speaker BWell, I was trying to fight battles that hadn't even happened yet.
Speaker BYou know, it's like, it's like when you put together a pricing program and you're trying to cut off all the ways people can cheat.
Speaker BRight?
Speaker BLike, well, they're going to share passwords, they're going to do this, you know, and you're trying to figure out how to keep people from cheating the program.
Speaker BAnd he finally says, why nobody's cheated it yet.
Speaker BYou know, wait to see how they're trying to cheat it and then build a rule around that, like going, oh, yeah, that's easier.
Speaker BSo control what you can control is the best advice I ever got because it just made all my stress go all the way down and I started focusing on the things that I was really good at.
Speaker AYep, I absolutely love that.
Speaker AAnd key thing is focusing on the things that you're really good at and you can hire out the other things.
Speaker ARight?
Speaker BYeah, that's what I do.
Speaker BYeah.
Speaker BRight.
Speaker ASo, you know, Mike, I could talk to you for absolutely hours because I think this is absolutely fascinating.
Speaker AAnd I absolutely love the, I love helping people understand the money part because it's so important.
Speaker ASo tell our listeners how they can connect with you and get more of all of your greatness.
Speaker BYeah, I think the easiest way, I mean, if you put cash flow, Mike, into anything, something will pop up for you to connect with me.
Speaker BBut the easiest way is my website, cashflowmike.com spelled just the way it sounds.
Speaker BRight.
Speaker BAnd right underneath the title is a free course called the seven Minute Conversation.
Speaker BRight.
Speaker BIt costs you an email address and you'll get some emails from me, but you get a, an hour long video course about how to analyze financial statements.
Speaker BYou get the worksheets, you get a copy of the book, the seven Minute Conversation comes with it.
Speaker BSo well worth the email address price to be able to get that.
Speaker BI have a free Facebook group where I do a lot more things.
Speaker BI've got YouTube channels, I've got three books on Amazon.
Speaker BI got a podcast called Mike and Blaine.
Speaker BYou know, it's, it's one of those things that, you know, I'm, I'm everywhere.
Speaker BI'm not.
Speaker BI'm probably the one that can't hide from, from the Internet right now.
Speaker BOff the grid for casual Mike.
Speaker AI love it.
Speaker BAll right.
Speaker ASo listeners, do me the favor.
Speaker AI said please, please, please go to Mike's website and I will actually also have it in the show notes.
Speaker ABut go to his website and go to Cash Flow.
Speaker AMike, do the free course.
Speaker AGive him your email address.
Speaker AIt's a small cost and if you're, you know, you're probably like a bunch of other people, you have a few of them.
Speaker ASo give, give them one of them.
Speaker AAnd then do me the other favor of hitting subscribe and sharing this episode with a business owner or professional that you know so that they can also get this great wisdom because we've talked about some great insights and great knowledge.
Speaker AAnd the more that we can help other people learn and grow and be unstoppable and have unstoppable success, the happier the world will be.
Speaker ASo I'm Jacqueline Strominger, your host.
Speaker AThank you, Mike, for being an amazing guest and listeners.
Speaker AThank you for listening.
Speaker BYou're the best.
Speaker BThank you.