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Gift biz unwrapped episode 255 So I was on Facebook and

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I saw these beautiful desserts and I'm like,

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Oh, they look pretty cute.

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I think I can maybe do something like that.

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Attention gifters,

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bakers, crafters and makers pursuing your dream can be fun.

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Whether you have an established business or looking to start one

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now you are in the right place.

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This is gift to biz unwrapped,

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helping you turn your skill into a flourishing business.

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Join us for an episode packed full of invaluable guidance,

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resources, and the support you need to grow your gift biz.

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Here is your host gift biz gal,

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Sue moon Heights.

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Hi there,

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it's Sue And I'm so happy to have you here with

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me today.

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I'm going to start off with a quick announcement if you're

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in or around the Chicago and Wisconsin area.

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I want to make sure that you're aware of the Lakeside

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women's conference happening in Lake Geneva the second week of March.

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If you want to take in solid business building information while

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meeting other women who get you and understand your struggles and

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drive, you'll love this event.

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Actually you don't even have to be driving distance at all.

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Last year we had women flying in from all over,

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including the speakers in addition to myself,

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Nikki Rousch,

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Abby Herman,

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Bobby Baney,

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who are all past podcast guests here.

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We'll be there and you can meet and learn from us

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in person.

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Robyn puts on the most amazing event.

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It's in a beautiful lodge,

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but most important,

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the group of women she attracts provides for a safe,

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open and supportive environment and Lake Geneva is an adorable tourist

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area, too.

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Full of cute shops and the best restaurants for all the

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details. Go to women's business workshop and look under events.

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You can use the code Sue 100 to get a hundred

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dollars off your ticket.

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Let me know if I'm going to see you there.

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And now speaking of girl power and energy,

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that is what my guest this week is all about.

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I tell the story of how we met in the interview

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so I won't go into it here,

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but this lady I'd hang out with any day.

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What I want you to listen to throughout our talk is

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specifically how the business got started and then evolved.

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It didn't begin as it is now.

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There were learnings,

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adjustments and revisions to make things work and fit into Dee's

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life. She took it step by step,

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saw what was working for her,

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made adjustments and is now added a brand new stream of

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income as her skills and industry knowledge grows.

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This show is full of all types of goodness.

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Let's get right to it,

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shall we today I am so excited to introduce you to

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Dierdre Drakes of eight to three treats Dierdre known to her

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friends as D is a true Southern girl born and raised

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in the small town of Enfield,

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North Carolina.

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In 2005 she settled in Charlotte and has since made it

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her home.

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She's a self-taught chocolate based treat maker,

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proud army wife and mom of two.

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These custom design edible creations have a long record of precise

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execution for large companies and customers alike.

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Her who's who list includes NBA players,

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NFL players,

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government officials and celebrities.

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Her highly sought after domestic and international classes where she graciously

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teaches her techniques,

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sell out at the 350 and up price point,

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making her not only a gifted treat maker,

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but a respected teacher.

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Her work has been featured in VH1,

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Bravo, Fox 46 and has been published in a national magazine.

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Oh my gosh,

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Dee, welcome to the gift biz unwrapped podcast.

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Oh, thank you so much.

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I'm so excited to speak with you.

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Me too.

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I met you at the ultimate sugar show and I saw

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you in a room.

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He had that fun little competitions,

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one of those first nights and you were so bubbly and

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so energetic.

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And I am like,

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who is that girl I need to know is crazy girl

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in the corner.

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I love it.

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I love it.

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You just attract people like a magnet just because of your

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passion. There's no question about that.

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Thank you.

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Thank you.

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So over and above our intro,

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I like to have you share who you are in a

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little bit of a creative way and that is through a

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motivational candle.

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So if you were to tell everybody and describe a candle

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that really resonates with you,

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D, what would the color be and what would be a

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quote or a motto that would be on your motivational candle?

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Ooh, I like this question.

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I would really have to say that if I had to

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choose the color,

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the color would definitely be white.

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I just think it goes with Amy aesthetic and a white

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candle just brings purity to the room and also if there's

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any blemishes it shows and I'm okay with that.

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Like I'm an open book.

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My motivational quote would definitely have to be my favorite Bible

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verse, which is Proverbs three five and six.

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Trust in the Lord with all your heart and do not

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land on your own understanding in all your ways.

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Acknowledge him and he will make your path straight and that's

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just because I'm blindly doing all of this through the faith

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and will of God.

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I couldn't do it without him.

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I love that you are going to have to go back

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and listen.

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If you haven't already to one of my podcast,

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which is just a couple weeks back with good measures because

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he had an experience there that I think you'll really be

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interested. It totally blends in with what you're talking about with

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your Bible verses.

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So you'll have to do that.

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You might've heard it already.

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I don't know.

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Definitely. We'll make sure I relisten if I have already.

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Okay. And you know,

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I really like your explanation of the white candle.

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At first I thought you were going to say,

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cause that's like a nice clean palette on which I can

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design all whatever.

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I'm going to design my beautiful cakes.

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But what I really liked is where you said,

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you know,

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if there's blemishes that's okay.

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And that to me,

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not knowing you a whole lot,

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right? Because I'm going to find all about out about you

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right now.

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But that's why you can just be so free and fun

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because you're just going to be who you are.

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You're not worried about what other people are thinking.

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Exactly. So take us back.

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Have you been baking and enjoying making cakes all your life?

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Or where did that start?

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No, actually I just stumbled into this industry and I have

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loved it.

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I started out as an event planner.

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I did weddings and parties.

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My last event was I was seven and a half months

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pregnant in heels,

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moving tables and she,

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because I do not know how to sit still,

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that I have seen,

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as you have seen,

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I can not sit still.

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So after this wedding,

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my husband and I just had a conversation about how taxing

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that industry is with me going into becoming a first time

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mom and I decided to just step back.

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Well, as we all know,

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being a new mom is an amazing experience on its own.

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But as a creative,

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being a new mom and that first month it was extremely

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boring. I like,

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I love my baby,

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don't get me wrong.

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He's the best thing ever.

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He's the cutest thing.

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But it was periods where he was just doing nothing but

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sleeping. And I as a creative was going crazy.

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So I was on Facebook and I saw these beautiful desserts

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and I'm like,

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Oh, they look pretty cute.

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I think I can maybe do something like that.

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And I just blindly went out and got some supplies and

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I made a candy Apple and it was delicious and I

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was like,

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okay, this is not going to be good for me because

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I am a sweet tooth person.

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But I did it.

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It was great and my friends loved it.

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However, the medium of like heart candy was not really suitable

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for me as a new mom because I don't know if

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you have,

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but I know maybe some of your listeners have known that

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once the candy reaches the breaking point,

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there is no coming back from that.

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And I found myself wasting a lot of product because my

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newborn son of course took priority over me looking at the

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thermometer, making sure my candy is at the right temperature.

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So I stopped taking candy apples and I came across the

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medium of chocolate and I fell in love because it was

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so forgiven.

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If I had to step away and attend to my child

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or do anything and the chocolate came back into a heart

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state, I could simply remelt it.

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So I asked one of my friends if I could make

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some chocolate covered Oreos for this event that they had coming

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up and Sue.

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I had never made one ever.

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I just was like,

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I think I can do it.

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Okay, I'm going to try it,

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and I'm so glad it worked out because I would have

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hated to not come through for this event for her,

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but as soon as I did it,

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I fell in love and it has just wit above what

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I thought coming into this,

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it would do Well.

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You know,

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I love how your explanation was with the candy first and

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how it morphed into something that fits your lifestyle because if

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you were to decided candy,

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you probably would have stopped by now because it just wasn't

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a mix for you at that point.

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Exactly, exactly.

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Yeah. All right,

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so you just blindly stepped out and said,

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okay, I'm going to do these chocolate covered Oreos.

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You ended up seeing success and isn't it great when people

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come back and say,

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Oh my gosh,

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they're so good.

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You did such a good job that just fuels you to

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keep going.

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It made me feel so good.

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I felt like I had won a trophy.<inaudible>

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So what happened after that?

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So you had that one event and it went really well.

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Then what happened After that?

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And I saw that,

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Hey, this is something that I can do.

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I just started buying supplies like we always do.

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I had to cut myself off at some point,

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but I just started like thinking of ideas and practicing more.

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I honestly did.

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I was like,

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okay, if I did it great without practice,

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let me try to invest some time in really figuring this

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thing out.

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And I just fell in love and it kept motivating me

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because I loved what I was doing.

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So were you considering it still a hobby at that point?

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I was.

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It was just something because I was planning on returning back

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to the corporate world a little after having my son and

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I was like,

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okay, well this will just get me through to keep my

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creative side because you know,

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we can never lose that.

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And I wound up becoming a stay at home mom and

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I continued to get more requests and it became a legitimate

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business for me.

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So you started buying supplies because let's face it,

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if we have a passion as a hobby,

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we're still going to buy all the things,

267
00:10:55,990 --> 00:10:56,680
all of them.

268
00:10:57,040 --> 00:10:59,530
Yeah, maybe not in the big sizes that you need,

269
00:10:59,560 --> 00:11:02,110
you know if you're baking or designing in mass,

270
00:11:02,110 --> 00:11:04,790
right. But you got to have all the fancy tools and

271
00:11:04,820 --> 00:11:08,090
start perfecting your skills and you know all of that.

272
00:11:08,180 --> 00:11:10,790
At what point was it that you consciously said,

273
00:11:11,060 --> 00:11:11,450
all right,

274
00:11:11,780 --> 00:11:14,180
officially this is going to turn into a business.

275
00:11:14,680 --> 00:11:19,930
I think it was when I was getting requests more frequently

276
00:11:20,380 --> 00:11:24,730
and I had to kind of plan out my day and

277
00:11:24,730 --> 00:11:26,830
my time and my week that I was like,

278
00:11:26,860 --> 00:11:30,370
okay, this can really work out for me and bring in

279
00:11:30,460 --> 00:11:31,950
additional income for my family,

280
00:11:31,970 --> 00:11:34,540
can replace my event planning business.

281
00:11:34,720 --> 00:11:37,660
So once I've got the customers coming in,

282
00:11:37,780 --> 00:11:38,980
well even the requests,

283
00:11:38,980 --> 00:11:40,150
because let's face it,

284
00:11:40,180 --> 00:11:44,200
every person that requests doesn't become a customer.

285
00:11:44,420 --> 00:11:48,440
But I was just so intrigued and so motivated by the

286
00:11:48,440 --> 00:11:51,320
request that it made me focus on,

287
00:11:51,320 --> 00:11:55,720
let me make this into a passion turn business.

288
00:11:56,040 --> 00:11:56,550
Got it.

289
00:11:56,610 --> 00:11:58,170
Okay. Two questions for you.

290
00:11:58,200 --> 00:11:58,920
What do you mean?

291
00:11:58,920 --> 00:12:01,050
Every request doesn't turn into a customer?

292
00:12:01,050 --> 00:12:01,800
What does that mean?

293
00:12:02,140 --> 00:12:04,270
Well, every person that contacts you,

294
00:12:04,420 --> 00:12:06,970
they will not always buy.

295
00:12:07,130 --> 00:12:07,730
Oh, gotcha.

296
00:12:07,750 --> 00:12:10,220
So they're calling and inquiring and they may order.

297
00:12:10,220 --> 00:12:10,970
They may not.

298
00:12:11,260 --> 00:12:15,490
Yes. But I'm still very appreciative of the consideration because that

299
00:12:15,490 --> 00:12:17,890
lets me know that people are thinking about my product.

300
00:12:18,000 --> 00:12:19,440
Yeah. And they might the next time,

301
00:12:19,770 --> 00:12:19,950
you know,

302
00:12:19,950 --> 00:12:21,480
it might not be a fit for what they need.

303
00:12:21,480 --> 00:12:22,350
Right. At that point.

304
00:12:22,990 --> 00:12:24,220
Yes, exactly.

305
00:12:24,710 --> 00:12:27,350
And then at what point did you start charging?

306
00:12:27,760 --> 00:12:28,720
I started charging.

307
00:12:28,750 --> 00:12:31,750
Honestly, after that first ordered I did for my friend,

308
00:12:31,980 --> 00:12:36,780
it wasn't necessarily the amount that probably was a profit,

309
00:12:37,110 --> 00:12:41,220
but because I came from a business and I transitioned into

310
00:12:41,220 --> 00:12:41,730
another one,

311
00:12:41,730 --> 00:12:45,060
I knew the benefit of me not doing it for free

312
00:12:45,420 --> 00:12:46,110
at that point.

313
00:12:46,110 --> 00:12:48,900
But let's talk about my event planning business now.

314
00:12:48,930 --> 00:12:51,000
That was a lot of stuff done for free,

315
00:12:51,250 --> 00:12:53,560
but with this one I just came in after my first

316
00:12:53,560 --> 00:12:54,370
one. I kind of said,

317
00:12:54,370 --> 00:12:56,830
okay well I'm going to charge this amount and it was

318
00:12:56,890 --> 00:12:57,880
totally pennies.

319
00:12:57,940 --> 00:13:00,430
I think I was probably paying and then the order from

320
00:13:00,430 --> 00:13:03,540
me, but at least they had an idea of value on

321
00:13:03,540 --> 00:13:04,740
my business and this.

322
00:13:04,920 --> 00:13:07,470
Right, and then you just increased your prices as you went.

323
00:13:07,740 --> 00:13:08,910
Yes. You know,

324
00:13:08,970 --> 00:13:12,540
I always am teaching people that right from the get go

325
00:13:12,630 --> 00:13:14,940
you want to be charging a price where you're going to

326
00:13:14,940 --> 00:13:17,730
make at least some type of a profit cause you're not

327
00:13:17,730 --> 00:13:18,960
in the charity business.

328
00:13:18,960 --> 00:13:20,220
Right, exactly.

329
00:13:20,370 --> 00:13:20,880
Let's face it,

330
00:13:20,880 --> 00:13:22,080
a lot of people don't know,

331
00:13:22,110 --> 00:13:22,380
you know,

332
00:13:22,380 --> 00:13:23,910
if they've not been in business before,

333
00:13:23,910 --> 00:13:24,780
they don't know.

334
00:13:24,810 --> 00:13:25,680
I'm like thrilled.

335
00:13:25,680 --> 00:13:28,940
Just to know that someone's even charging and then they can

336
00:13:28,940 --> 00:13:31,040
learn what the right price is down the road.

337
00:13:31,100 --> 00:13:34,490
Yes. But as you started raising your prices to what you

338
00:13:34,490 --> 00:13:35,690
felt was,

339
00:13:35,720 --> 00:13:38,630
let's just start with the proper price because now I am

340
00:13:38,630 --> 00:13:41,360
quite sure you're much higher price because of your skill level

341
00:13:41,360 --> 00:13:43,430
and your reputation and all of that,

342
00:13:43,570 --> 00:13:47,650
but did you see any trouble in increasing your prices to

343
00:13:47,650 --> 00:13:50,900
customers who had purchased from you before Thing?

344
00:13:50,900 --> 00:13:54,860
Whenever you make an increase in price on my site,

345
00:13:54,920 --> 00:13:57,860
there's like sort of a guilt in the beginning.

346
00:13:58,190 --> 00:13:58,910
Oh, guilt.

347
00:13:59,150 --> 00:14:02,750
Yeah, and I take that especially from a repeat customer because

348
00:14:02,780 --> 00:14:06,140
I feel they are used to a certain price and when

349
00:14:06,140 --> 00:14:07,940
they come back with a new price,

350
00:14:08,180 --> 00:14:11,330
me being the kindhearted person I am is kind of like,

351
00:14:11,390 --> 00:14:12,050
Oh my goodness,

352
00:14:12,080 --> 00:14:14,810
I put myself in a personal aspect instead of a business

353
00:14:14,810 --> 00:14:17,700
aspect. So I don't relay that to my customer,

354
00:14:17,700 --> 00:14:18,420
but I do,

355
00:14:18,420 --> 00:14:18,660
you know,

356
00:14:18,660 --> 00:14:19,290
we all like,

357
00:14:19,350 --> 00:14:21,570
Ooh, are people going to perceive this price?

358
00:14:21,570 --> 00:14:23,130
Are they still going to buy?

359
00:14:23,700 --> 00:14:25,740
But it's a necessity.

360
00:14:25,770 --> 00:14:26,730
We have to do that.

361
00:14:26,730 --> 00:14:27,690
Because like you said,

362
00:14:27,690 --> 00:14:28,650
we're not working for free.

363
00:14:28,650 --> 00:14:29,250
I have bills,

364
00:14:29,250 --> 00:14:30,030
I have kids,

365
00:14:30,210 --> 00:14:31,500
this is my livelihood.

366
00:14:31,820 --> 00:14:34,100
Well, and you only have so much time unless you're going

367
00:14:34,100 --> 00:14:35,420
to hire on other people.

368
00:14:35,480 --> 00:14:39,020
You only have so much time to make whatever it is

369
00:14:39,020 --> 00:14:39,740
they've ordered,

370
00:14:39,740 --> 00:14:42,920
so you can't get five orders and do them all in

371
00:14:42,920 --> 00:14:43,880
the same amount of time.

372
00:14:43,880 --> 00:14:46,190
You only can do however the production goes.

373
00:14:46,190 --> 00:14:47,210
You know what I can get in at,

374
00:14:47,240 --> 00:14:49,310
but you have to be able to command a price that's

375
00:14:49,310 --> 00:14:51,230
going to make you money or you're just going go out

376
00:14:51,230 --> 00:14:51,860
of business.

377
00:14:52,390 --> 00:14:54,040
Yeah, that's exactly right.

378
00:14:54,190 --> 00:14:56,740
Or I'm going to not pay a bill and that's not

379
00:14:56,740 --> 00:14:57,310
going to happen.

380
00:14:57,730 --> 00:14:58,720
That's not happening.

381
00:14:59,950 --> 00:15:01,120
No. No.

382
00:15:01,330 --> 00:15:04,120
Okay. As we're just starting to talk and still in the

383
00:15:04,120 --> 00:15:05,800
intro time now,

384
00:15:05,830 --> 00:15:09,100
you'd like of the introduction of your business being created,

385
00:15:09,130 --> 00:15:10,690
how did you land upon your name?

386
00:15:11,350 --> 00:15:14,080
I love explaining my name.

387
00:15:14,110 --> 00:15:14,890
Oh, good.

388
00:15:14,890 --> 00:15:15,640
Good question.

389
00:15:15,640 --> 00:15:17,170
Yay. Yes.

390
00:15:17,560 --> 00:15:20,790
So my name originally was August,

391
00:15:20,790 --> 00:15:24,970
2030 events in trees and I created the handle eight to

392
00:15:24,970 --> 00:15:26,020
three treats just because I'm like,

393
00:15:26,020 --> 00:15:28,030
no one's going to want to type out the full thing.

394
00:15:28,290 --> 00:15:31,740
August 23rd is my wedding day.

395
00:15:31,740 --> 00:15:34,710
That is the day I married my husband.

396
00:15:34,920 --> 00:15:38,400
Yeah. And when I was first thinking about business names,

397
00:15:38,400 --> 00:15:41,430
that was the first thing that came to mind because it

398
00:15:41,460 --> 00:15:42,930
was such an important day in my life.

399
00:15:42,930 --> 00:15:45,750
My husband and I have been together since I was 14

400
00:15:45,750 --> 00:15:47,310
so he's like my life partner.

401
00:15:47,430 --> 00:15:49,200
I love him dearly and I don't want to cry.

402
00:15:49,200 --> 00:15:50,130
I really love that guy.

403
00:15:50,400 --> 00:15:51,900
And now all the world has heard.

404
00:15:51,900 --> 00:15:52,710
Isn't that fun?

405
00:15:53,190 --> 00:15:55,800
All the world knows my love for him.

406
00:15:55,860 --> 00:15:59,460
Um, so that has just been my business name.

407
00:15:59,760 --> 00:16:01,830
It's shortened to eight to three treats.

408
00:16:01,890 --> 00:16:03,120
And I always tell my husband like,

409
00:16:03,120 --> 00:16:05,670
you can never leave me because I'm never changing my name

410
00:16:05,970 --> 00:16:07,080
and my business name.

411
00:16:07,440 --> 00:16:07,770
You go,

412
00:16:07,830 --> 00:16:10,290
well he sounds like he's a huge supporter of what you're

413
00:16:10,290 --> 00:16:11,700
doing. He does.

414
00:16:11,700 --> 00:16:13,080
He does support me very well.

415
00:16:13,080 --> 00:16:15,840
I mean sometimes to tell me to move my stuff out

416
00:16:15,840 --> 00:16:16,230
of his way.

417
00:16:16,230 --> 00:16:17,010
But other than that,

418
00:16:17,010 --> 00:16:18,360
he's very well.

419
00:16:19,350 --> 00:16:19,940
Well that's okay.

420
00:16:20,060 --> 00:16:21,090
I mean you can't be too perfect.

421
00:16:21,090 --> 00:16:26,790
Right? How did the business progress in terms of orders and

422
00:16:26,790 --> 00:16:29,760
size? And you've gotten to a point where you have some

423
00:16:29,760 --> 00:16:31,710
pretty prestigious customers.

424
00:16:31,930 --> 00:16:33,910
And one of the things that I always find Dee,

425
00:16:33,910 --> 00:16:35,920
that people are asking all the time is how do I

426
00:16:35,920 --> 00:16:38,620
get more business and how do I get the customers that

427
00:16:38,620 --> 00:16:41,050
I need the right customers who will pay the price that

428
00:16:41,050 --> 00:16:43,570
I'm requiring because of my skill level?

429
00:16:43,600 --> 00:16:46,450
So I'm curious how you started to build your customer base.

430
00:16:46,990 --> 00:16:50,410
Well, it did help me that I came from an event

431
00:16:50,440 --> 00:16:53,830
fields. So in my industry I kind of knew what the

432
00:16:54,430 --> 00:16:57,370
buyer was expecting from an event treat.

433
00:16:57,550 --> 00:17:03,370
Also I utilize social media for what is worth for business.

434
00:17:03,670 --> 00:17:05,470
I mean I've put hashtags,

435
00:17:05,470 --> 00:17:08,950
I've found out how many hashtags can I put on a

436
00:17:08,950 --> 00:17:11,710
post and I maximize that.

437
00:17:12,040 --> 00:17:15,250
And I started just trying out different things with those hashtags

438
00:17:15,250 --> 00:17:19,840
because hashtags are little search engines and when people search for

439
00:17:19,840 --> 00:17:22,180
word, I want my business to come up.

440
00:17:22,440 --> 00:17:24,150
So those are some of the things I did.

441
00:17:24,150 --> 00:17:27,240
Just knowing like researching the industry that I'm in,

442
00:17:27,270 --> 00:17:30,570
staying true to who I am because sometimes people find a

443
00:17:30,580 --> 00:17:34,860
value in you being true to who you are as in,

444
00:17:34,860 --> 00:17:36,090
Hey, this is my price.

445
00:17:36,360 --> 00:17:38,790
I really appreciate you respect in that.

446
00:17:39,020 --> 00:17:41,300
If I'm not currently in your budget,

447
00:17:41,330 --> 00:17:42,470
that's fine.

448
00:17:42,860 --> 00:17:47,030
I will love to buy a $5 million house right now,

449
00:17:47,030 --> 00:17:50,130
but that's not in my budget and we're with that.

450
00:17:50,130 --> 00:17:52,320
So Those are some of the things that I did too.

451
00:17:52,320 --> 00:17:53,740
Do you stay true to that?

452
00:17:53,770 --> 00:17:56,080
Right? I mean your prices or your prices?

453
00:17:56,080 --> 00:17:56,830
That is correct.

454
00:17:56,830 --> 00:17:58,360
My prices on my prices,

455
00:17:58,360 --> 00:17:59,560
especially in this industry,

456
00:17:59,560 --> 00:18:00,880
any creative industry,

457
00:18:01,270 --> 00:18:04,480
you have to quantify your time because we spend a lot

458
00:18:04,480 --> 00:18:08,020
of hours on these crafts or cakes and things of that

459
00:18:08,020 --> 00:18:12,210
nature and that's valuable For sure.

460
00:18:12,360 --> 00:18:16,580
So many people don't account for their time and then you're

461
00:18:16,580 --> 00:18:18,980
still almost doing it for free because your time,

462
00:18:18,980 --> 00:18:19,550
let's face it,

463
00:18:19,700 --> 00:18:21,590
you also need time just for yourself.

464
00:18:21,620 --> 00:18:24,950
So anytime you're producing or you're working on your business in

465
00:18:24,950 --> 00:18:28,250
any way is time being taken away from something else you

466
00:18:28,250 --> 00:18:29,030
could be doing.

467
00:18:29,540 --> 00:18:31,700
So it should be paid for,

468
00:18:32,020 --> 00:18:32,170
you know,

469
00:18:32,170 --> 00:18:33,640
and the way it's going to be paid for is in

470
00:18:33,640 --> 00:18:35,260
the price of your product that you're selling.

471
00:18:35,540 --> 00:18:36,080
That is correct.

472
00:18:36,110 --> 00:18:38,480
And I have a son who's four and a daughter.

473
00:18:38,480 --> 00:18:39,170
She's one,

474
00:18:39,360 --> 00:18:40,290
but her name is Corey,

475
00:18:40,290 --> 00:18:41,160
like my husband.

476
00:18:41,170 --> 00:18:42,210
So it's okay.

477
00:18:42,210 --> 00:18:45,910
Unisex names That works.

478
00:18:47,010 --> 00:18:48,450
The other thing I want to point out,

479
00:18:48,450 --> 00:18:51,390
and this is really for you guys give biz listeners is

480
00:18:51,420 --> 00:18:54,120
Dee was just talking to a minute ago that per other

481
00:18:54,120 --> 00:18:57,570
industry had been event planning and she had context and knowledge

482
00:18:57,600 --> 00:18:58,620
from that industry.

483
00:18:58,830 --> 00:19:00,960
You right now might be working at a bank,

484
00:19:00,990 --> 00:19:03,870
you might be working in a corporate office in the marketing

485
00:19:03,870 --> 00:19:04,740
department, you know,

486
00:19:04,740 --> 00:19:07,140
whatever your nine to five job is.

487
00:19:07,200 --> 00:19:09,750
If you have one right now and you're building your business

488
00:19:09,750 --> 00:19:10,590
on the side,

489
00:19:10,820 --> 00:19:14,180
think about whether there are opportunities there with context that you

490
00:19:14,180 --> 00:19:16,520
have through a totally different way.

491
00:19:16,520 --> 00:19:20,180
Your full time job right now that could help you advance

492
00:19:20,180 --> 00:19:20,870
your business.

493
00:19:20,870 --> 00:19:23,780
This is not the first time I've heard people having their

494
00:19:23,780 --> 00:19:27,170
first customers be people who came out of connections from a

495
00:19:27,170 --> 00:19:28,010
full time job,

496
00:19:28,040 --> 00:19:29,630
so huge opportunity.

497
00:19:29,830 --> 00:19:33,430
I'd also say school events while your kids are too young

498
00:19:33,430 --> 00:19:36,650
yet I guess D but school age children when there are

499
00:19:36,650 --> 00:19:40,370
events and charities and all the things you get into sports

500
00:19:40,370 --> 00:19:42,140
organizations, dance clubs,

501
00:19:42,170 --> 00:19:44,210
all of that are opportunities.

502
00:19:44,690 --> 00:19:47,480
Yeah. A lot of people ask me sometimes like how do

503
00:19:47,480 --> 00:19:48,530
you make the connections?

504
00:19:48,530 --> 00:19:51,620
How do you network and network is so fluid for me

505
00:19:51,620 --> 00:19:53,630
because I am a people person,

506
00:19:53,660 --> 00:19:57,500
but if I wasn't just putting yourself in a position where

507
00:19:57,500 --> 00:20:01,190
people, we come in contact with people every day and just

508
00:20:01,190 --> 00:20:04,430
speaking and my business always comes up when I'm speaking to

509
00:20:04,430 --> 00:20:06,770
someone honestly and not the first time.

510
00:20:06,770 --> 00:20:08,840
The second time is it has to,

511
00:20:09,320 --> 00:20:10,670
was it like that from the beginning?

512
00:20:11,120 --> 00:20:12,530
For business and personal.

513
00:20:12,530 --> 00:20:13,600
Yes, Sue,

514
00:20:13,600 --> 00:20:14,650
I'm sorry to say this,

515
00:20:14,650 --> 00:20:16,180
but in school,

516
00:20:16,180 --> 00:20:18,340
in grade school I used to have those little notes that

517
00:20:18,340 --> 00:20:20,560
says detox too much in class.

518
00:20:20,620 --> 00:20:21,820
She does excellent work,

519
00:20:21,850 --> 00:20:22,720
but she talks too much.

520
00:20:23,070 --> 00:20:24,000
I believe that.

521
00:20:24,000 --> 00:20:25,830
But it's working in your favor now.

522
00:20:28,950 --> 00:20:31,950
No, I asked that and bring it up because I also

523
00:20:31,950 --> 00:20:35,000
know a lot of people here and it's the fear of

524
00:20:35,000 --> 00:20:35,720
failure, right?

525
00:20:35,720 --> 00:20:38,330
And putting yourself out there want to start a business,

526
00:20:38,330 --> 00:20:40,400
but they don't want to tell people who are close to

527
00:20:40,400 --> 00:20:42,020
them until it's successful.

528
00:20:42,360 --> 00:20:45,960
And the fallacy in that is the people who are closest

529
00:20:45,960 --> 00:20:49,990
to you are probably your best first Customers and forgiving,

530
00:20:49,990 --> 00:20:50,230
you know,

531
00:20:50,230 --> 00:20:51,370
if something goes wrong,

532
00:20:51,370 --> 00:20:54,790
like if your shopping cart on your website goes down or

533
00:20:54,820 --> 00:20:57,100
the product isn't totally up to par yet.

534
00:20:57,130 --> 00:21:00,370
They're great testers and working through all the systems.

535
00:21:00,370 --> 00:21:03,400
But a lot of people won't do that because the business

536
00:21:03,400 --> 00:21:04,120
is just starting.

537
00:21:04,120 --> 00:21:05,290
And what if it doesn't work?

538
00:21:05,320 --> 00:21:07,150
Then they have to go back with their tail between their

539
00:21:07,150 --> 00:21:07,960
legs. Yeah,

540
00:21:08,170 --> 00:21:09,550
it happens to us all.

541
00:21:09,550 --> 00:21:10,630
But that's a good point.

542
00:21:10,840 --> 00:21:14,350
I can count how many times that I've had a family

543
00:21:14,350 --> 00:21:16,900
member order and maybe something went wrong,

544
00:21:16,900 --> 00:21:19,600
but it was such a great learning lesson and I'm glad

545
00:21:19,600 --> 00:21:23,440
I could learn it with someone who knew me and I

546
00:21:23,440 --> 00:21:26,230
would say the era of some sort and it was a

547
00:21:26,230 --> 00:21:28,900
good learning moment for me from someone who I knew wasn't

548
00:21:28,900 --> 00:21:31,630
going to like blast me and put me in a bad

549
00:21:31,630 --> 00:21:32,830
light to the public.

550
00:21:32,860 --> 00:21:36,940
Right. So definitely the idea right from the start of letting

551
00:21:36,940 --> 00:21:39,130
people know and you were just bringing it up in casual

552
00:21:39,130 --> 00:21:40,300
conversations then,

553
00:21:40,510 --> 00:21:41,200
right? Yes.

554
00:21:41,230 --> 00:21:42,220
You know what's going on?

555
00:21:42,280 --> 00:21:42,910
Oh, you know,

556
00:21:42,910 --> 00:21:44,590
I've started doing a business.

557
00:21:44,590 --> 00:21:45,280
Here's how it happened.

558
00:21:45,280 --> 00:21:47,110
Chocolate covered Oreos or whatever.

559
00:21:47,330 --> 00:21:48,650
It was just conversation.

560
00:21:48,650 --> 00:21:50,420
It's not really promoting your business.

561
00:21:50,420 --> 00:21:53,240
It's just letting people know exactly.

562
00:21:53,240 --> 00:21:57,260
Just so seamless that it was just normal conversation and as

563
00:21:57,260 --> 00:21:57,590
you said,

564
00:21:57,590 --> 00:22:00,200
casual and you started getting business from that.

565
00:22:00,590 --> 00:22:01,370
I did.

566
00:22:01,370 --> 00:22:03,830
I was so amazed at how many people,

567
00:22:03,830 --> 00:22:05,510
as soon as they saw a picture,

568
00:22:05,790 --> 00:22:06,870
and that's I think,

569
00:22:06,870 --> 00:22:08,190
I don't know if we're going to get into that,

570
00:22:08,190 --> 00:22:11,280
but that's why it's so important to have like either a

571
00:22:11,280 --> 00:22:15,000
website or social media presence because with crapping things people buy

572
00:22:15,000 --> 00:22:15,870
with their eyes.

573
00:22:16,100 --> 00:22:17,420
So they saw a picture and it was like,

574
00:22:17,510 --> 00:22:20,930
Oh yes I am interested in this because it looks nice.

575
00:22:21,420 --> 00:22:23,310
So do you have it on your phone where you can

576
00:22:23,310 --> 00:22:23,790
pull it up,

577
00:22:23,790 --> 00:22:25,620
right? If you're in a conversation with someone?

578
00:22:26,080 --> 00:22:30,220
Yes. My Instagram page is by far the first app on

579
00:22:30,220 --> 00:22:33,490
my phone and I click it and just show a couple.

580
00:22:33,490 --> 00:22:36,310
You don't want to be too aggressive and making sure they

581
00:22:36,310 --> 00:22:36,820
go like,

582
00:22:36,820 --> 00:22:37,900
Hey here's a couple.

583
00:22:37,900 --> 00:22:38,290
You know what?

584
00:22:38,290 --> 00:22:39,370
If you have social media,

585
00:22:39,490 --> 00:22:41,320
look me up or if you have your phone out,

586
00:22:41,320 --> 00:22:42,520
go to my website real quick.

587
00:22:42,670 --> 00:22:45,580
So it just gives them that part in their mind to

588
00:22:45,640 --> 00:22:46,680
do. Right.

589
00:22:46,710 --> 00:22:49,230
And so let's get into that then because this is another

590
00:22:49,230 --> 00:22:50,400
big topic all the time.

591
00:22:50,400 --> 00:22:53,180
Social media and let's just talk Instagram cause I have a

592
00:22:53,180 --> 00:22:54,800
lot more I want to get into with you.

593
00:22:54,990 --> 00:22:56,700
So we've talked about hashtags a little bit,

594
00:22:56,790 --> 00:22:58,170
like there are many search engines,

595
00:22:58,170 --> 00:22:59,220
right? Yes.

596
00:22:59,610 --> 00:23:06,210
And when you started posting on Instagram and adding hashtags,

597
00:23:06,210 --> 00:23:09,600
keeping in mind who your preferred customer would be,

598
00:23:09,660 --> 00:23:12,570
right? So that you're attracting the right people in.

599
00:23:12,720 --> 00:23:15,510
Did you start seeing sales off of that that you equate

600
00:23:15,510 --> 00:23:18,690
directly back to Instagram or did it take awhile to build

601
00:23:18,690 --> 00:23:20,280
or what was your experience there?

602
00:23:20,830 --> 00:23:23,020
When I started using the hashtags,

603
00:23:23,230 --> 00:23:26,830
I was doing it because I knew what it was for

604
00:23:26,830 --> 00:23:29,740
and I wasn't paying attention to in the beginning.

605
00:23:30,000 --> 00:23:33,750
But once I really started focusing on the hashtags that I

606
00:23:33,780 --> 00:23:37,650
was using and looking at different things and I started asking

607
00:23:37,650 --> 00:23:39,270
people how they found me,

608
00:23:39,570 --> 00:23:42,300
I could really see that they were working for me because

609
00:23:42,300 --> 00:23:43,470
I had a lot of people say,

610
00:23:43,560 --> 00:23:45,030
well I found you through Instagram.

611
00:23:45,290 --> 00:23:46,760
I was searching the hashtag X,

612
00:23:46,760 --> 00:23:47,600
Y and Z.

613
00:23:48,170 --> 00:23:48,680
And I was like,

614
00:23:48,710 --> 00:23:49,520
Oh, okay.

615
00:23:50,140 --> 00:23:51,400
Oh interesting.

616
00:23:51,670 --> 00:23:52,660
This really works.

617
00:23:52,690 --> 00:23:57,000
Yeah. That's how actually I got my first celebrity client was

618
00:23:57,000 --> 00:24:00,870
through. They found me on Instagram by searching one of my

619
00:24:00,870 --> 00:24:02,830
hashtags. Oh that's crazy.

620
00:24:03,010 --> 00:24:05,770
And they came across my profile and they liked my work

621
00:24:05,770 --> 00:24:06,700
and they reached out to me.

622
00:24:06,700 --> 00:24:07,750
Yes. Wow,

623
00:24:07,750 --> 00:24:08,770
that's cool.

624
00:24:09,040 --> 00:24:10,150
It was so amazing.

625
00:24:10,270 --> 00:24:10,750
And so I'm like,

626
00:24:10,750 --> 00:24:11,260
they work.

627
00:24:11,980 --> 00:24:14,260
I bet after that did they call you then to talk

628
00:24:14,260 --> 00:24:15,040
about an order?

629
00:24:15,400 --> 00:24:17,110
They did and it went through.

630
00:24:17,110 --> 00:24:19,240
It was like the craziest thing.

631
00:24:19,240 --> 00:24:20,920
One of those ones where you have to mute the phone

632
00:24:20,920 --> 00:24:21,310
and like,

633
00:24:21,340 --> 00:24:22,660
okay, is this really happening?

634
00:24:22,840 --> 00:24:25,720
And then go back into the professional voice like okay I'm

635
00:24:25,720 --> 00:24:28,550
back. That's why I was asking cause I'm thinking when you

636
00:24:28,550 --> 00:24:30,770
got off the phone and hung up you were probably like

637
00:24:30,800 --> 00:24:31,910
major happy dance.

638
00:24:31,910 --> 00:24:33,530
Like Oh my goodness.

639
00:24:33,680 --> 00:24:35,690
Screaming, calling my mom.

640
00:24:35,720 --> 00:24:37,400
That was the first question you have to call someone.

641
00:24:37,500 --> 00:24:38,570
I knew the button mom,

642
00:24:38,570 --> 00:24:40,490
you will not believe this.

643
00:24:40,880 --> 00:24:42,650
And it was crazy.

644
00:24:42,830 --> 00:24:44,150
That's so awesome.

645
00:24:44,400 --> 00:24:45,510
So now today,

646
00:24:45,540 --> 00:24:47,820
how often are you posting on Instagram?

647
00:24:48,310 --> 00:24:50,830
Well I try to post once a day,

648
00:24:50,890 --> 00:24:52,390
at least something once a day.

649
00:24:52,600 --> 00:24:54,490
If not on my profile,

650
00:24:54,820 --> 00:24:58,240
I really try to post the my stories and I have

651
00:24:58,240 --> 00:25:02,110
learned the value of using your Instagram stories to connect with

652
00:25:02,110 --> 00:25:02,860
your followers,

653
00:25:02,860 --> 00:25:04,270
your potential customers,

654
00:25:04,390 --> 00:25:06,880
or just people as your peers,

655
00:25:07,120 --> 00:25:08,140
so at least once a day.

656
00:25:08,140 --> 00:25:09,970
I'm trying to post in somewhere,

657
00:25:10,000 --> 00:25:11,050
somewhere, some way,

658
00:25:11,350 --> 00:25:12,520
somewhere, some way.

659
00:25:12,730 --> 00:25:13,810
Okay, got you.

660
00:25:17,320 --> 00:25:19,570
We're going to hear more about D's posting plan,

661
00:25:19,720 --> 00:25:21,850
right after a quick word from our sponsor.

662
00:25:23,100 --> 00:25:24,690
Yes, it's possible.

663
00:25:24,840 --> 00:25:27,510
Increase your sales without adding a single customer.

664
00:25:27,720 --> 00:25:31,170
How you ask by offering personalization with your products,

665
00:25:31,440 --> 00:25:34,560
wrap a cake box with a ribbon saying happy 30th birthday,

666
00:25:34,560 --> 00:25:38,010
Annie, or at a special message and date to wedding or

667
00:25:38,010 --> 00:25:40,470
party favors for an extra meaningful touch.

668
00:25:40,590 --> 00:25:43,860
Where else can you get customization with a creatively spelled name

669
00:25:43,860 --> 00:25:46,590
or find packaging that includes a saying whose meaning is known

670
00:25:46,590 --> 00:25:49,320
to a select to not only are customers willing to pay

671
00:25:49,320 --> 00:25:50,490
for these special touches,

672
00:25:50,610 --> 00:25:53,640
they'll tell their friends and word will spread about your company

673
00:25:53,640 --> 00:25:54,420
and products.

674
00:25:54,660 --> 00:25:58,020
You can create personalized ribbons and labels in seconds.

675
00:25:58,110 --> 00:26:01,410
Make just one or thousands without waiting weeks or having to

676
00:26:01,410 --> 00:26:03,480
spend money to order yards and yards.

677
00:26:03,600 --> 00:26:05,700
Print words in any language or font,

678
00:26:05,910 --> 00:26:06,630
add logos,

679
00:26:06,750 --> 00:26:08,520
images, even photos.

680
00:26:08,760 --> 00:26:12,600
Perfect for branding or adding ingredient and flavor labels to for

681
00:26:12,600 --> 00:26:13,410
more information,

682
00:26:13,410 --> 00:26:14,160
go to the ribbon,

683
00:26:14,160 --> 00:26:15,540
print company.com

684
00:26:17,130 --> 00:26:18,030
What types of things,

685
00:26:18,030 --> 00:26:20,910
do you have any plan or a structured system to make

686
00:26:20,910 --> 00:26:23,010
sure that you do that or is it just always top

687
00:26:23,010 --> 00:26:23,370
of mind?

688
00:26:23,370 --> 00:26:25,140
This is one thing I have to get done today.

689
00:26:25,680 --> 00:26:27,840
No, my followers know this.

690
00:26:27,870 --> 00:26:31,350
I am a big advocate for the app sheet,

691
00:26:31,410 --> 00:26:35,260
auto posting app or any auto posting app so I can

692
00:26:35,260 --> 00:26:36,070
schedule posts,

693
00:26:36,070 --> 00:26:38,710
especially the posts that are going on my profile because my

694
00:26:38,710 --> 00:26:41,740
profile is basically just my business.

695
00:26:41,890 --> 00:26:45,270
My stories is where you get to see the craziness of

696
00:26:45,270 --> 00:26:48,950
me. D so I'm using auto-post app nine times out of

697
00:26:48,950 --> 00:26:51,140
10 is it called auto-post?

698
00:26:51,470 --> 00:26:52,790
It is called app.

699
00:26:52,870 --> 00:26:54,520
She in S a P.

700
00:26:54,520 --> 00:26:55,690
P. H.

701
00:26:55,810 --> 00:26:58,550
I. It does have a free mode as well,

702
00:26:58,550 --> 00:27:01,760
which I love and I utilize the most in the beginning.

703
00:27:02,220 --> 00:27:05,370
And then they do have some subscription plans that you know

704
00:27:05,370 --> 00:27:08,040
as you need to post more because the free plan I

705
00:27:08,040 --> 00:27:10,890
think only allows you to post like 10 or 12 posts

706
00:27:10,920 --> 00:27:11,460
a month.

707
00:27:11,840 --> 00:27:13,520
So as you need to post more,

708
00:27:13,700 --> 00:27:15,950
you can go into a plan that would probably benefit your

709
00:27:15,950 --> 00:27:19,770
business. And will it automatically post over to Instagram?

710
00:27:20,040 --> 00:27:22,710
I'm using another scheduler and it still has to go to

711
00:27:22,710 --> 00:27:25,230
my phone and then I still have to actually put it

712
00:27:25,230 --> 00:27:26,490
onto Instagram.

713
00:27:26,910 --> 00:27:28,290
No, it auto posts,

714
00:27:28,290 --> 00:27:31,140
like I have most of my posts scheduled for seven o'clock

715
00:27:31,140 --> 00:27:34,140
in the morning and I'm not a morning person and thankfully

716
00:27:34,140 --> 00:27:35,310
my kids are not either.

717
00:27:35,310 --> 00:27:37,950
I'm still asleep at seven I wake up to like a

718
00:27:37,950 --> 00:27:41,220
ton of notifications because the app has posted and I honestly

719
00:27:41,220 --> 00:27:44,850
forget sometimes and it has benefited me when I'm on vacation

720
00:27:44,850 --> 00:27:47,700
too. I can still go through business and I literally do

721
00:27:47,700 --> 00:27:51,060
not have to touch my phone or go into the app.

722
00:27:51,090 --> 00:27:52,650
It does it automatically for me.

723
00:27:52,830 --> 00:27:55,370
Oh, I didn't know such a thing existed yet.

724
00:27:55,560 --> 00:27:58,200
Oh, Sue is the best thing ever.

725
00:27:58,440 --> 00:27:59,010
All right,

726
00:27:59,010 --> 00:28:00,540
I'm going to be checking that out.

727
00:28:01,270 --> 00:28:03,040
And what's your handle while we're talking about this?

728
00:28:03,040 --> 00:28:04,030
So everyone can go luck.

729
00:28:04,580 --> 00:28:08,940
My handle for Instagram is eight to three treats and that's

730
00:28:09,070 --> 00:28:12,310
T R E a T S eight two three trees.

731
00:28:12,430 --> 00:28:16,210
Okay, so let's keep talking about the evolution of your business.

732
00:28:16,210 --> 00:28:19,720
So we're talking about you providing all types of treats,

733
00:28:19,720 --> 00:28:21,550
right? But more bakery talk.

734
00:28:21,550 --> 00:28:22,750
Glut specific.

735
00:28:23,020 --> 00:28:24,840
Yes. What's your specialty?

736
00:28:25,020 --> 00:28:27,540
Chocolate. Chocolate and more chocolate.

737
00:28:27,630 --> 00:28:28,980
That's my specialty.

738
00:28:29,400 --> 00:28:30,870
Chocolate dip things.

739
00:28:30,870 --> 00:28:34,560
So I really started my business off the chocolate Cub Oreos

740
00:28:34,650 --> 00:28:37,890
and they are still like my main product that I produce.

741
00:28:38,220 --> 00:28:41,730
I have grown to love my chocolate dip pretzels.

742
00:28:42,150 --> 00:28:44,220
They're like my favorite treat to me.

743
00:28:44,250 --> 00:28:46,590
And now this new wave of cake,

744
00:28:46,590 --> 00:28:48,180
Sickles. And I'm not sure,

745
00:28:48,270 --> 00:28:50,460
someone may call it a cake pop still,

746
00:28:50,460 --> 00:28:52,650
but it's in the form of a little Popsicle.

747
00:28:52,650 --> 00:28:55,410
And those things are just so cute and I love making

748
00:28:55,410 --> 00:28:56,180
them. Yeah,

749
00:28:56,180 --> 00:28:57,590
they are so cute.

750
00:28:57,590 --> 00:28:58,310
You're right.

751
00:28:59,320 --> 00:29:00,380
And it's just enough.

752
00:29:00,450 --> 00:29:01,880
It's not a big piece of cake.

753
00:29:01,910 --> 00:29:02,840
It's just enough.

754
00:29:02,840 --> 00:29:07,430
You don't feel totally cheating on whatever diet you're on.

755
00:29:07,430 --> 00:29:08,360
If you have just one,

756
00:29:08,930 --> 00:29:09,950
if you have just one,

757
00:29:09,950 --> 00:29:11,150
if you have just one,

758
00:29:11,660 --> 00:29:13,400
cause I can never like Pringles,

759
00:29:13,400 --> 00:29:14,570
I can never eat just one.

760
00:29:15,500 --> 00:29:18,020
So this is a really big point.

761
00:29:18,050 --> 00:29:21,320
You've stayed very narrow with chocolate.

762
00:29:21,380 --> 00:29:22,610
Like everything is chocolate.

763
00:29:22,640 --> 00:29:24,560
There's different things under the category,

764
00:29:24,590 --> 00:29:25,910
but it's always chocolate.

765
00:29:26,300 --> 00:29:30,620
Exactly. Because that works for me and I've tried to add

766
00:29:30,620 --> 00:29:34,550
other things to my menu and I've done some reevaluation of

767
00:29:34,550 --> 00:29:37,760
it and either it's not selling or I honestly don't enjoy

768
00:29:37,790 --> 00:29:38,330
making it.

769
00:29:38,330 --> 00:29:41,500
And if you're in a creative space and you don't making

770
00:29:41,500 --> 00:29:43,300
something, it doesn't make you happy.

771
00:29:43,300 --> 00:29:46,000
So I just stick to what I like to do that

772
00:29:46,090 --> 00:29:49,260
I will always be happy or when I'm working really late

773
00:29:49,260 --> 00:29:49,740
at night,

774
00:29:49,770 --> 00:29:51,360
the end game of this,

775
00:29:51,480 --> 00:29:54,360
I'm like excited about it because I get to see it.

776
00:29:54,770 --> 00:29:55,490
Right. No,

777
00:29:55,490 --> 00:29:57,560
I think that that's really smart because I think a lot

778
00:29:57,560 --> 00:29:58,370
of people would say,

779
00:29:58,370 --> 00:30:00,140
okay, well I've got chocolate down now,

780
00:30:00,170 --> 00:30:03,680
but I'm going to be able to attract more business if

781
00:30:03,680 --> 00:30:05,570
I add in something else.

782
00:30:05,870 --> 00:30:08,630
And that's not always the case because now you with target,

783
00:30:08,630 --> 00:30:11,060
you're known as the chocolate specialist then right?

784
00:30:11,060 --> 00:30:12,470
Like this is your thing,

785
00:30:12,470 --> 00:30:13,160
your product,

786
00:30:13,160 --> 00:30:14,150
you know everything about it.

787
00:30:14,150 --> 00:30:14,390
You know,

788
00:30:14,390 --> 00:30:15,230
all the designing,

789
00:30:15,230 --> 00:30:15,950
all the styling,

790
00:30:15,950 --> 00:30:17,270
all the flavoring,

791
00:30:17,300 --> 00:30:21,410
all of that versus if you also did marshmallow candy apples,

792
00:30:21,410 --> 00:30:22,820
like all the other things.

793
00:30:23,090 --> 00:30:24,720
Right, Exactly.

794
00:30:25,140 --> 00:30:26,130
It works for some,

795
00:30:26,130 --> 00:30:27,360
it does work for some,

796
00:30:27,450 --> 00:30:28,350
but like I said,

797
00:30:28,350 --> 00:30:30,150
you have to figure out what works for you.

798
00:30:30,540 --> 00:30:35,040
Alright, so tell me how this extension of teaching came about.

799
00:30:35,590 --> 00:30:37,780
I honestly love sharing this as well.

800
00:30:37,780 --> 00:30:40,720
Sue. So from my candle,

801
00:30:40,840 --> 00:30:45,820
I have a really great relationship with Christ and it was

802
00:30:45,820 --> 00:30:47,080
the weirdest thing ever.

803
00:30:47,080 --> 00:30:51,040
Sue, I was laying in bed and I was told I

804
00:30:51,040 --> 00:30:53,740
need to teach a class and I'm just looking around like

805
00:30:54,040 --> 00:30:55,810
who may like me?

806
00:30:55,840 --> 00:30:56,800
Who are you talking about?

807
00:30:57,000 --> 00:30:58,380
Just like came into you.

808
00:30:58,510 --> 00:30:59,710
Yeah, it just spoke.

809
00:30:59,950 --> 00:31:04,510
I was faithful to that and I have seen crazy growth

810
00:31:04,600 --> 00:31:05,710
from my classes.

811
00:31:06,110 --> 00:31:07,760
Okay. But that's too big a jump.

812
00:31:07,790 --> 00:31:08,690
I need to know more.

813
00:31:09,110 --> 00:31:10,170
Okay. Okay.

814
00:31:10,220 --> 00:31:12,590
So my first question is,

815
00:31:12,830 --> 00:31:14,720
did anything cross your mind like,

816
00:31:14,720 --> 00:31:15,440
well, wait a minute.

817
00:31:15,440 --> 00:31:17,870
I don't want to teach people my techniques because then they're

818
00:31:17,870 --> 00:31:20,090
going to copy me and then my business is going to

819
00:31:20,090 --> 00:31:20,540
go down.

820
00:31:21,100 --> 00:31:22,570
Honestly, if I'm speaking,

821
00:31:22,690 --> 00:31:24,070
I have not came across that.

822
00:31:24,070 --> 00:31:27,640
However, I have had peers come to me who wants to

823
00:31:27,640 --> 00:31:30,190
start teaching and they say,

824
00:31:30,400 --> 00:31:31,300
well, I want to teach,

825
00:31:31,330 --> 00:31:34,090
but I'm scared that in my community that I'm going to

826
00:31:34,090 --> 00:31:35,050
lose business.

827
00:31:35,320 --> 00:31:36,370
And for me,

828
00:31:36,460 --> 00:31:40,180
I feel like you can't get into teaching something if you

829
00:31:40,180 --> 00:31:43,210
are not prepared for someone to do what you're doing to

830
00:31:43,210 --> 00:31:43,960
make income.

831
00:31:43,960 --> 00:31:46,150
That's the whole purpose of teaching something,

832
00:31:46,150 --> 00:31:48,780
right? We do have students that take it that just want

833
00:31:48,780 --> 00:31:51,510
to have a fun night out or learn something new.

834
00:31:51,750 --> 00:31:54,090
And I'm also a big advocate that if it's not,

835
00:31:54,090 --> 00:31:56,460
your gift is not going to flourish.

836
00:31:56,760 --> 00:32:00,000
So you can teach anybody to do anything,

837
00:32:00,000 --> 00:32:00,990
but you're still you.

838
00:32:01,470 --> 00:32:04,020
Right. I'm totally of the same opinion.

839
00:32:04,020 --> 00:32:06,570
And I also think to your point about if it's not

840
00:32:06,570 --> 00:32:07,170
your gift,

841
00:32:07,260 --> 00:32:09,090
you're probably not going to keep up with it.

842
00:32:09,280 --> 00:32:12,000
I think what often happens is people think I could make

843
00:32:12,000 --> 00:32:13,290
this just as well.

844
00:32:13,320 --> 00:32:14,760
You're buying the talk,

845
00:32:14,760 --> 00:32:16,230
let's let's say chocolate covered Oreos.

846
00:32:16,230 --> 00:32:17,340
Let's just keep with that theme.

847
00:32:17,680 --> 00:32:19,360
Oh, I could do that just as well.

848
00:32:19,420 --> 00:32:20,050
Well you know what,

849
00:32:20,050 --> 00:32:21,910
maybe or maybe not,

850
00:32:22,000 --> 00:32:24,340
but then they see all that goes into it too.

851
00:32:24,460 --> 00:32:27,040
It's not just a onetime one afternoon,

852
00:32:27,040 --> 00:32:28,150
let's make chocolate Oreos.

853
00:32:28,180 --> 00:32:29,080
It's a business.

854
00:32:29,080 --> 00:32:32,860
Right? And so they might do it initially and then at

855
00:32:32,860 --> 00:32:33,700
the end say,

856
00:32:33,700 --> 00:32:34,120
you know what,

857
00:32:34,120 --> 00:32:36,670
I really love the A's but I don't have time,

858
00:32:36,700 --> 00:32:38,440
nor do I want to be making them.

859
00:32:38,530 --> 00:32:39,590
And I love D.

860
00:32:39,590 --> 00:32:41,210
So then they end up buying from you again.

861
00:32:41,210 --> 00:32:43,520
Anyway, It has happened.

862
00:32:43,550 --> 00:32:45,170
It has exactly happened.

863
00:32:45,470 --> 00:32:45,860
All right,

864
00:32:45,860 --> 00:32:49,220
so you buy into this feeling cause you know where it's

865
00:32:49,220 --> 00:32:51,590
coming from and you decide you're going to teach.

866
00:32:51,820 --> 00:32:56,110
How did you pursue actually making that as an extension of

867
00:32:56,110 --> 00:32:57,160
your business?

868
00:32:57,520 --> 00:32:58,840
Like where was the first place you taught?

869
00:32:58,870 --> 00:32:59,470
Let's go with that.

870
00:33:00,010 --> 00:33:00,570
The first one,

871
00:33:00,870 --> 00:33:01,950
I was here in my city,

872
00:33:01,950 --> 00:33:06,420
Charlotte, it was on May 25th and I sold out my

873
00:33:06,510 --> 00:33:07,680
class. Keep in mind Sue,

874
00:33:07,680 --> 00:33:08,220
I'm like,

875
00:33:08,220 --> 00:33:09,870
who's gonna take my class?

876
00:33:09,870 --> 00:33:14,370
I feel like I'm like nobody sort of say and my

877
00:33:14,370 --> 00:33:17,460
class sold out within 48 hours and I was just like,

878
00:33:17,640 --> 00:33:18,840
Oh my goodness.

879
00:33:18,840 --> 00:33:22,230
And I added an additional class like two weeks later and

880
00:33:22,230 --> 00:33:26,560
my city Charlotte and that sold out I would say within

881
00:33:26,800 --> 00:33:27,490
three days.

882
00:33:27,770 --> 00:33:31,400
Was it a chocolate treat making class or was it a

883
00:33:31,400 --> 00:33:32,390
business class?

884
00:33:32,620 --> 00:33:35,770
It was learning how I make five of my trees.

885
00:33:36,010 --> 00:33:39,730
So you're just learning the intro of making those from my

886
00:33:39,730 --> 00:33:43,820
perspective. And was it connected with any organization or did you

887
00:33:43,820 --> 00:33:46,790
just rent out some space cause you've got that event planner

888
00:33:46,820 --> 00:33:50,160
expertise? It wasn't connected with a venue.

889
00:33:50,220 --> 00:33:52,830
Actually I wanted to host it in my home,

890
00:33:53,040 --> 00:33:55,380
but I have kids and you know,

891
00:33:55,890 --> 00:33:57,330
let's keep it honest.

892
00:33:57,360 --> 00:33:59,340
I didn't know who was coming in so I didn't want

893
00:33:59,340 --> 00:34:00,960
people like knowing where I live.

894
00:34:01,020 --> 00:34:03,360
I had a house that I rented out to do the

895
00:34:03,360 --> 00:34:04,170
class for.

896
00:34:04,630 --> 00:34:06,160
Oh, very cool.

897
00:34:06,700 --> 00:34:09,310
So you knew a house that was vacant at the time,

898
00:34:09,340 --> 00:34:12,490
or someone who was willing to let you use their house

899
00:34:12,490 --> 00:34:15,790
or however that went down actually use Airbnb.

900
00:34:16,180 --> 00:34:17,920
Oh, what a good idea.

901
00:34:18,350 --> 00:34:19,790
Yeah, it was so cool.

902
00:34:19,790 --> 00:34:20,270
I was like,

903
00:34:20,300 --> 00:34:21,620
eh, I'll use that.

904
00:34:21,840 --> 00:34:25,590
And the biggest thing with that was just contacting the host

905
00:34:25,830 --> 00:34:28,980
and being upfront about what I was doing there so they

906
00:34:28,980 --> 00:34:30,210
could approve it or not.

907
00:34:30,270 --> 00:34:32,580
And all of my posts have been like,

908
00:34:32,580 --> 00:34:33,900
yeah, I want to take a class.

909
00:34:34,110 --> 00:34:37,940
So come on in Such a good idea.

910
00:34:38,030 --> 00:34:39,440
Oh, I might steal that idea.

911
00:34:39,440 --> 00:34:41,000
D take it.

912
00:34:41,180 --> 00:34:45,200
Yeah, it's free of charge because it's also an intimate atmosphere

913
00:34:45,200 --> 00:34:46,040
too, right?

914
00:34:46,070 --> 00:34:47,810
It's almost like being in a home kitchen,

915
00:34:47,810 --> 00:34:50,060
which is where everyone would be cooking anyway.

916
00:34:50,210 --> 00:34:52,850
If you had things to talk about before you actually started

917
00:34:52,850 --> 00:34:54,020
getting into the techniques,

918
00:34:54,020 --> 00:34:55,640
you could be sitting in the living room,

919
00:34:55,670 --> 00:34:56,210
family room,

920
00:34:56,210 --> 00:34:57,170
whatever. Oh,

921
00:34:57,230 --> 00:34:58,100
excellent idea.

922
00:34:58,280 --> 00:34:59,000
Really good.

923
00:34:59,380 --> 00:35:00,400
I love the space.

924
00:35:00,400 --> 00:35:02,860
It really does feel good and we feel like a little

925
00:35:02,860 --> 00:35:03,850
family. While we're there.

926
00:35:03,850 --> 00:35:04,960
So I like it.

927
00:35:05,170 --> 00:35:06,340
Yeah, for sure.

928
00:35:06,490 --> 00:35:08,110
And so how did this progress?

929
00:35:08,530 --> 00:35:12,430
Well, once the classes in Charlotte did so well,

930
00:35:12,430 --> 00:35:16,240
I had so many inquiries from people to come to other

931
00:35:16,240 --> 00:35:19,750
cities and I found some connections there.

932
00:35:19,750 --> 00:35:20,800
Like I went to LA,

933
00:35:20,890 --> 00:35:22,570
but I have a great friend.

934
00:35:22,630 --> 00:35:23,980
When I met her through the business,

935
00:35:23,980 --> 00:35:24,760
it was so crazy.

936
00:35:24,760 --> 00:35:27,190
She was a vendor of mys and we found out that

937
00:35:27,190 --> 00:35:30,460
we had kids literally a week after each other and we

938
00:35:30,460 --> 00:35:32,950
just became more and more friends and she was like,

939
00:35:32,950 --> 00:35:35,170
well, you can come out to LA and I can host

940
00:35:35,170 --> 00:35:35,860
your class.

941
00:35:36,140 --> 00:35:39,080
So just making connections and I've Went to LA,

942
00:35:39,110 --> 00:35:43,400
my international class was in Barbados and that right there was

943
00:35:43,400 --> 00:35:44,870
so crazy because Sue,

944
00:35:44,870 --> 00:35:49,580
my husband is from Barbados and I would have never thought

945
00:35:49,580 --> 00:35:52,280
that I would be going there to teach without his knowledge,

946
00:35:52,280 --> 00:35:53,630
without any connections from him.

947
00:35:53,990 --> 00:35:54,350
I'm like,

948
00:35:54,350 --> 00:35:57,590
dude, I'm going to your country to teach what I do.

949
00:35:57,590 --> 00:35:58,550
Isn't that crazy?

950
00:35:58,880 --> 00:36:00,080
So yeah,

951
00:36:00,080 --> 00:36:01,100
it's just been a while.

952
00:36:01,100 --> 00:36:04,010
Right. I'm going to say there was some divine intervention in

953
00:36:04,010 --> 00:36:04,670
there for that one.

954
00:36:04,670 --> 00:36:06,320
Yeah. Whores.

955
00:36:06,350 --> 00:36:07,010
Of course.

956
00:36:07,010 --> 00:36:07,310
I'm like,

957
00:36:07,440 --> 00:36:08,990
we were meant to be,

958
00:36:08,990 --> 00:36:11,480
you see all of this coming back full circle.

959
00:36:11,900 --> 00:36:14,140
We were meant to be for short.

960
00:36:14,140 --> 00:36:15,620
So does he still have family there?

961
00:36:15,950 --> 00:36:17,570
Yes he does.

962
00:36:17,570 --> 00:36:19,610
So I was able to see some of his family and

963
00:36:19,610 --> 00:36:19,930
like I said,

964
00:36:19,940 --> 00:36:22,310
what was so crazy going back to the Island without him,

965
00:36:22,310 --> 00:36:25,760
but I was very comfortable there and I'm like,

966
00:36:25,760 --> 00:36:26,450
I know where I'm going.

967
00:36:26,450 --> 00:36:27,380
No one can kidnap me.

968
00:36:28,250 --> 00:36:28,640
So yeah,

969
00:36:28,640 --> 00:36:31,910
he still has family there and we visit maybe every other

970
00:36:31,910 --> 00:36:32,690
year or so.

971
00:36:33,070 --> 00:36:33,790
I love it there.

972
00:36:33,790 --> 00:36:35,770
We had our honeymoon in Barbados.

973
00:36:36,070 --> 00:36:36,550
Oh look,

974
00:36:36,550 --> 00:36:38,980
it's many years ago now.

975
00:36:39,010 --> 00:36:41,110
But we also over my other business,

976
00:36:41,110 --> 00:36:43,060
the ribbon print company also,

977
00:36:43,060 --> 00:36:45,700
we have customers in Barbados as well who have these ribbon

978
00:36:45,700 --> 00:36:47,140
printing machines that we sell.

979
00:36:49,120 --> 00:36:51,940
Yeah. Anytime we get an international customer like,

980
00:36:51,940 --> 00:36:54,250
well would you like to pay for hand delivery?

981
00:36:56,080 --> 00:36:56,560
I know,

982
00:36:56,560 --> 00:36:58,900
right. It's only another $2,000

983
00:36:59,650 --> 00:37:00,850
no biggie.

984
00:37:01,030 --> 00:37:01,840
No biggie.

985
00:37:02,320 --> 00:37:03,370
No problem.

986
00:37:04,120 --> 00:37:08,860
So how are you balancing the two teaching versus selling products?

987
00:37:09,040 --> 00:37:11,230
How does that look in your overall life?

988
00:37:11,350 --> 00:37:12,860
That is a good question.

989
00:37:13,100 --> 00:37:15,470
It took me a while to figure out a good balance,

990
00:37:15,740 --> 00:37:18,590
especially with me also balancing my home life.

991
00:37:19,160 --> 00:37:24,230
But now I actually can focus more on my teaching because

992
00:37:24,710 --> 00:37:26,270
I like to give knowledge.

993
00:37:26,270 --> 00:37:28,220
I like to be around people.

994
00:37:28,280 --> 00:37:31,070
I am like the definition of an extrovert.

995
00:37:31,130 --> 00:37:32,780
Like I love people.

996
00:37:33,010 --> 00:37:35,800
So I do kind of focus more on the teaching and

997
00:37:35,800 --> 00:37:41,170
I take orders to where it fits into the teaching schedule.

998
00:37:41,410 --> 00:37:41,890
This that makes,

999
00:37:41,890 --> 00:37:42,630
yeah. Yeah.

1000
00:37:42,630 --> 00:37:45,930
So teaching is the primary right now.

1001
00:37:45,990 --> 00:37:49,050
And then you'll take orders as you can based on schedules

1002
00:37:49,050 --> 00:37:52,140
and how complex the order is and quantity and you know

1003
00:37:52,140 --> 00:37:52,710
all of that.

1004
00:37:53,040 --> 00:37:54,270
Yes. Got it.

1005
00:37:54,480 --> 00:37:57,120
Okay. And as we talked about in the beginning,

1006
00:37:57,120 --> 00:37:59,640
I met you at the ultimate sugar show.

1007
00:37:59,760 --> 00:38:01,020
Were you teaching there?

1008
00:38:01,570 --> 00:38:02,050
I did.

1009
00:38:02,050 --> 00:38:05,110
I taught two classes at the ultimate sugar show.

1010
00:38:05,140 --> 00:38:06,940
I taught two demo classes,

1011
00:38:06,970 --> 00:38:09,340
one how to do live face with fondant,

1012
00:38:09,550 --> 00:38:12,700
and the other one how to do a little cake topper.

1013
00:38:12,930 --> 00:38:16,290
Perfect. And so people in your classes where people who are

1014
00:38:16,350 --> 00:38:19,020
also in business or they just also wanted to know the

1015
00:38:19,020 --> 00:38:20,460
skill for personal use.

1016
00:38:20,640 --> 00:38:23,070
Do you know A lot of them were in business.

1017
00:38:23,190 --> 00:38:24,030
It was so crazy.

1018
00:38:24,030 --> 00:38:26,700
In my first demo of the lace with one of my

1019
00:38:26,700 --> 00:38:28,980
students that I had in Charlotte,

1020
00:38:28,980 --> 00:38:30,000
she's from Ohio,

1021
00:38:30,300 --> 00:38:33,150
she was in that class in Atlanta and she was like,

1022
00:38:33,270 --> 00:38:34,680
I didn't think you were going to remember me.

1023
00:38:34,680 --> 00:38:34,980
I'm like,

1024
00:38:35,050 --> 00:38:37,650
I don't remember everyone.

1025
00:38:38,710 --> 00:38:41,590
So it was a lot of people that were already in

1026
00:38:41,590 --> 00:38:42,250
the tree industry,

1027
00:38:42,250 --> 00:38:44,140
but it was so strange that the majority of them did

1028
00:38:44,140 --> 00:38:44,950
not follow me.

1029
00:38:45,220 --> 00:38:47,710
So that was pretty interesting to me.

1030
00:38:47,890 --> 00:38:49,810
They didn't follow me on social media,

1031
00:38:50,050 --> 00:38:51,730
they just wanted to learn that technique.

1032
00:38:51,760 --> 00:38:52,840
But then I got them in the fall.

1033
00:38:52,870 --> 00:38:54,680
Yep. Well of course they follow you now,

1034
00:38:55,520 --> 00:38:56,600
that's for sure.

1035
00:38:57,060 --> 00:38:59,340
So is that another strategy for,

1036
00:38:59,400 --> 00:39:00,900
I guess it's just exposure,

1037
00:39:00,900 --> 00:39:03,030
right? Cause they're taking classes from you there.

1038
00:39:03,090 --> 00:39:05,760
And this is a show where each of the classes will

1039
00:39:05,760 --> 00:39:07,530
also cost money.

1040
00:39:07,860 --> 00:39:10,020
So this isn't a show where when you go into the

1041
00:39:10,020 --> 00:39:12,410
show, and I'm talking to our listeners now where you go

1042
00:39:12,410 --> 00:39:15,440
into the show and then you have availability to go into

1043
00:39:15,440 --> 00:39:16,550
any of the classes.

1044
00:39:16,580 --> 00:39:18,200
These classes all cost money.

1045
00:39:18,640 --> 00:39:19,480
I teach,

1046
00:39:19,480 --> 00:39:21,250
it shows that do both.

1047
00:39:21,250 --> 00:39:23,980
And most of my classes are business development classes,

1048
00:39:23,980 --> 00:39:24,820
starting out,

1049
00:39:24,880 --> 00:39:26,710
learning how to start a business properly,

1050
00:39:26,710 --> 00:39:27,250
you know all that,

1051
00:39:27,310 --> 00:39:28,840
the businessy type things.

1052
00:39:29,190 --> 00:39:30,540
And I do both,

1053
00:39:30,540 --> 00:39:30,780
you know,

1054
00:39:30,780 --> 00:39:31,920
at the ultimate sugar show.

1055
00:39:31,920 --> 00:39:33,870
And then here in a couple of weeks,

1056
00:39:33,870 --> 00:39:35,790
this will be passed by the time this airs.

1057
00:39:35,790 --> 00:39:38,010
But the Philly candy show we do at different,

1058
00:39:38,210 --> 00:39:40,250
anybody who has a ticket to the show can go to

1059
00:39:40,250 --> 00:39:41,780
any of the classes that they want.

1060
00:39:42,070 --> 00:39:44,020
And I'm not sure which is better,

1061
00:39:44,050 --> 00:39:46,270
but I kind of feel like when someone has to pay

1062
00:39:46,270 --> 00:39:46,840
for a class,

1063
00:39:46,840 --> 00:39:49,480
they're more vested in the information.

1064
00:39:49,960 --> 00:39:50,650
What do you think?

1065
00:39:50,900 --> 00:39:54,170
I really think that once you pay for something,

1066
00:39:54,170 --> 00:39:55,160
you're invested.

1067
00:39:55,700 --> 00:39:59,350
Who wants to just throw their money away so when they

1068
00:39:59,350 --> 00:40:00,400
are paying for a class,

1069
00:40:00,430 --> 00:40:03,160
I feel like they're gonna really pay attention.

1070
00:40:03,220 --> 00:40:06,100
Really try to go back and apply this knowledge to their

1071
00:40:06,100 --> 00:40:07,030
business or craft.

1072
00:40:07,720 --> 00:40:08,770
I agree with you there.

1073
00:40:09,040 --> 00:40:12,460
Okay. So as you think about your business or you think

1074
00:40:12,460 --> 00:40:16,000
about people who have been in your classes or your own

1075
00:40:16,000 --> 00:40:20,830
experience, have you found any common mistakes that people make or

1076
00:40:20,830 --> 00:40:24,520
maybe warnings for our listeners if they're looking at following a

1077
00:40:24,520 --> 00:40:25,690
similar track as you,

1078
00:40:25,690 --> 00:40:26,950
maybe not chocolate,

1079
00:40:27,130 --> 00:40:28,660
some type of a handmade product,

1080
00:40:28,850 --> 00:40:30,740
but do you have any advice for those people?

1081
00:40:31,330 --> 00:40:33,280
I would definitely say we talked about this,

1082
00:40:33,310 --> 00:40:34,270
the charging,

1083
00:40:34,360 --> 00:40:36,880
you want to make sure that you are putting in a

1084
00:40:36,880 --> 00:40:38,740
price on your work.

1085
00:40:38,980 --> 00:40:42,130
That's the main mistake that I see a lot of us

1086
00:40:42,130 --> 00:40:45,880
entrepreneurs or crafters or treaters coming into the industry with.

1087
00:40:46,190 --> 00:40:49,610
Also trying to do multiple things at one time.

1088
00:40:50,090 --> 00:40:53,840
Really focus on a few things and get those down Pat

1089
00:40:54,260 --> 00:40:55,910
before you move on to something else.

1090
00:40:55,910 --> 00:40:58,130
And it's not saying you shouldn't add additional things,

1091
00:40:58,370 --> 00:41:01,460
but really trying to focus on perfecting a few things first

1092
00:41:01,520 --> 00:41:04,850
before you put like 50 things on your menu or in

1093
00:41:04,850 --> 00:41:05,480
your store.

1094
00:41:05,810 --> 00:41:07,310
Good advice for sure.

1095
00:41:07,800 --> 00:41:10,170
So in terms of attracting business,

1096
00:41:10,200 --> 00:41:11,130
social media,

1097
00:41:11,130 --> 00:41:14,580
yes. Communicating with people in conversations.

1098
00:41:14,700 --> 00:41:18,180
Yes. Those are your two primary ways of getting business.

1099
00:41:18,800 --> 00:41:22,250
Those are my two because honestly I have a website I've

1100
00:41:22,250 --> 00:41:24,170
been paying for my domain for over five years.

1101
00:41:24,170 --> 00:41:27,590
I just told my followers this and I have not launched

1102
00:41:27,590 --> 00:41:29,810
it and this year that is my goal.

1103
00:41:29,810 --> 00:41:31,370
But it hasn't been a thorn for me.

1104
00:41:31,370 --> 00:41:35,660
Not having an actual website cause social media is very important

1105
00:41:35,750 --> 00:41:38,660
nowadays. But in case social media goes bit,

1106
00:41:38,990 --> 00:41:41,090
you want to have your own website.

1107
00:41:41,090 --> 00:41:44,900
So that's why in 2020 I'm focused on launching my website

1108
00:41:44,900 --> 00:41:47,910
fully. I am so glad you said that.

1109
00:41:48,240 --> 00:41:50,370
I was getting a little nervous when you were saying the

1110
00:41:50,370 --> 00:41:51,560
line on Facebook.

1111
00:41:51,810 --> 00:41:52,260
What was it,

1112
00:41:52,260 --> 00:41:53,730
March, I forget the date now,

1113
00:41:53,730 --> 00:41:57,240
but March of this past year in 2019 do you remember

1114
00:41:57,240 --> 00:42:01,680
when Facebook and Instagram went down and like the whole world

1115
00:42:01,710 --> 00:42:02,850
was freaking out?

1116
00:42:03,080 --> 00:42:06,690
Yes. And if that isn't a wake up call to all

1117
00:42:06,690 --> 00:42:10,650
of us who aren't keeping contact information of our followers in

1118
00:42:10,650 --> 00:42:11,670
some other way,

1119
00:42:12,270 --> 00:42:13,950
I don't know what is right,

1120
00:42:14,200 --> 00:42:16,180
Exactly. That's what scared me.

1121
00:42:16,180 --> 00:42:16,450
I'm like,

1122
00:42:16,480 --> 00:42:17,080
you know what,

1123
00:42:17,260 --> 00:42:19,060
it's time to get off of this.

1124
00:42:19,060 --> 00:42:19,990
Because anything could happen.

1125
00:42:19,990 --> 00:42:22,780
They could honestly wake up and say the application is just

1126
00:42:22,780 --> 00:42:23,820
closed. Right.

1127
00:42:23,820 --> 00:42:27,330
And then like all those followers you had are gone.

1128
00:42:27,640 --> 00:42:29,770
You didn't obtain any information.

1129
00:42:29,940 --> 00:42:31,210
Also use MailChimp.

1130
00:42:31,210 --> 00:42:33,970
A data collecting application.

1131
00:42:34,090 --> 00:42:34,870
Good, good,

1132
00:42:34,870 --> 00:42:36,310
good. So I like that.

1133
00:42:36,340 --> 00:42:37,000
Yep. Okay.

1134
00:42:37,000 --> 00:42:37,870
So you're using MailChimp.

1135
00:42:37,870 --> 00:42:41,140
So you're collecting emails from followers in some way.

1136
00:42:41,350 --> 00:42:42,700
Is it just your customers?

1137
00:42:43,000 --> 00:42:45,190
No, these are from followers.

1138
00:42:45,190 --> 00:42:46,110
For my classes though,

1139
00:42:46,110 --> 00:42:47,470
I haven't did it for my customers.

1140
00:42:47,470 --> 00:42:48,340
I need to do it.

1141
00:42:48,550 --> 00:42:48,970
But these,

1142
00:42:48,970 --> 00:42:51,640
I'm getting emails if they want to be notified of like

1143
00:42:51,640 --> 00:42:53,740
where I'm at and things of that nature.

1144
00:42:53,980 --> 00:42:56,800
So I've got a really good subscriber list for that.

1145
00:42:57,560 --> 00:43:01,070
And in MailChimp you can also divide who are people who

1146
00:43:01,070 --> 00:43:04,220
are coming to your classes versus who have purchased product,

1147
00:43:04,430 --> 00:43:04,640
you know,

1148
00:43:04,640 --> 00:43:05,990
so you can talk to them differently.

1149
00:43:06,020 --> 00:43:08,390
So really good initiative for this year.

1150
00:43:08,750 --> 00:43:11,420
Yes. So guess what day we're all going to hold you

1151
00:43:11,420 --> 00:43:15,380
accountable to this because when you have your website up,

1152
00:43:15,440 --> 00:43:16,970
I want you to let me know so we can add

1153
00:43:16,970 --> 00:43:18,110
it to the show notes page.

1154
00:43:18,530 --> 00:43:20,000
So we're going to can go back and look at it.

1155
00:43:20,750 --> 00:43:22,190
Okay. I will.

1156
00:43:22,190 --> 00:43:23,270
I definitely will also.

1157
00:43:23,420 --> 00:43:25,160
Okay, you've just told us all.

1158
00:43:26,540 --> 00:43:27,800
Okay, I'm nervous now.

1159
00:43:29,210 --> 00:43:30,800
This is accountability baby.

1160
00:43:31,340 --> 00:43:36,720
Yes. Bring us to a point that wasn't so great.

1161
00:43:36,930 --> 00:43:39,720
And the reason I asked this question is I think a

1162
00:43:39,720 --> 00:43:44,070
lot of our listeners will feel like if everything isn't successful

1163
00:43:44,130 --> 00:43:45,420
right out of the gate,

1164
00:43:45,680 --> 00:43:47,180
they think I'm a failure.

1165
00:43:47,210 --> 00:43:48,500
I'm not cut out for this.

1166
00:43:48,530 --> 00:43:52,390
I see other people who are doing so great and obviously

1167
00:43:52,390 --> 00:43:55,240
I can't because something has gone wrong for them.

1168
00:43:55,300 --> 00:43:59,560
Right? So share with us something that went wrong for you

1169
00:43:59,590 --> 00:44:02,650
just by demonstration that it's not all roses.

1170
00:44:02,830 --> 00:44:04,540
You don't land it every single time.

1171
00:44:05,400 --> 00:44:09,130
How many examples do you want me to give Because I

1172
00:44:09,130 --> 00:44:11,560
want you to get the biggest one.

1173
00:44:12,010 --> 00:44:13,300
The jaw dropping one.

1174
00:44:14,170 --> 00:44:16,500
Well, I think this,

1175
00:44:16,530 --> 00:44:18,180
and I was very established.

1176
00:44:18,180 --> 00:44:19,470
I felt in my career,

1177
00:44:19,590 --> 00:44:21,510
I had had a customer,

1178
00:44:21,870 --> 00:44:23,820
this was a repeat customer actually,

1179
00:44:23,820 --> 00:44:26,190
so this was a kind of a tricky one.

1180
00:44:26,190 --> 00:44:27,750
It was very emotional for me.

1181
00:44:28,020 --> 00:44:29,340
I had a new baby,

1182
00:44:29,490 --> 00:44:30,990
my daughter at the time,

1183
00:44:31,500 --> 00:44:34,590
and I did this order and I mean Sue,

1184
00:44:34,620 --> 00:44:37,710
I put so much time into this order.

1185
00:44:38,040 --> 00:44:40,710
I did not go to sleep because I had a new

1186
00:44:40,710 --> 00:44:44,820
baby, so I was up without sleep working off of caffeine,

1187
00:44:45,330 --> 00:44:48,120
and I looked at my final product and I was extremely

1188
00:44:48,120 --> 00:44:49,470
happy because again,

1189
00:44:49,530 --> 00:44:52,560
I've been established for some time and I went and made

1190
00:44:52,590 --> 00:44:53,820
the delivery one.

1191
00:44:53,850 --> 00:44:55,170
The delivery was late,

1192
00:44:55,260 --> 00:44:56,130
all my fault,

1193
00:44:56,520 --> 00:44:59,610
and that was the first part that really kind of set

1194
00:44:59,610 --> 00:45:00,150
the tone.

1195
00:45:00,150 --> 00:45:02,880
I think I could not make my delivery on time and

1196
00:45:02,880 --> 00:45:05,340
I'm usually very punctual with my deliveries.

1197
00:45:05,690 --> 00:45:08,810
Two, I met the customer and I gave it to them

1198
00:45:08,870 --> 00:45:11,060
and they were in a rush.

1199
00:45:11,090 --> 00:45:12,590
They had to get to where they were going,

1200
00:45:12,590 --> 00:45:13,820
which is understandable.

1201
00:45:14,330 --> 00:45:17,620
Well, about an hour after that transaction,

1202
00:45:17,630 --> 00:45:21,350
I get a call and the customer was completely disappointed with

1203
00:45:21,350 --> 00:45:22,160
my order.

1204
00:45:22,460 --> 00:45:25,910
They said that I didn't interpret the vision properly and they

1205
00:45:25,940 --> 00:45:27,860
honestly said that they could have did this,

1206
00:45:27,860 --> 00:45:31,880
order their self talk about a knife in the heart.

1207
00:45:32,330 --> 00:45:34,340
Those are exactly the words I was thinking,

1208
00:45:34,640 --> 00:45:38,510
Oh, I was in Chick-fil-A's drive through line and I cried.

1209
00:45:38,510 --> 00:45:40,370
And Chick-fil-A being the amazing people,

1210
00:45:40,370 --> 00:45:41,840
they gave me free food.

1211
00:45:41,990 --> 00:45:42,350
You know,

1212
00:45:42,350 --> 00:45:43,640
that was a completely cool,

1213
00:45:43,640 --> 00:45:45,200
but because the lady was like,

1214
00:45:45,200 --> 00:45:45,920
why are you crying?

1215
00:45:45,920 --> 00:45:50,780
And I was uncontrollably crying because I dedicated so much time

1216
00:45:50,780 --> 00:45:52,760
to that and I was really happy with the order.

1217
00:45:53,270 --> 00:45:54,530
But again,

1218
00:45:54,620 --> 00:45:55,940
it's not always about us.

1219
00:45:55,970 --> 00:45:57,890
It's about how our customers perceive us.

1220
00:45:58,220 --> 00:45:59,840
And the customer wasn't happy.

1221
00:46:00,170 --> 00:46:00,590
Like I said,

1222
00:46:00,590 --> 00:46:01,850
when they said they could have made it there,

1223
00:46:01,850 --> 00:46:03,170
so I just lost it.

1224
00:46:03,200 --> 00:46:03,590
You know?

1225
00:46:03,590 --> 00:46:04,430
That's not true.

1226
00:46:04,670 --> 00:46:04,880
You know,

1227
00:46:04,880 --> 00:46:06,590
that was their emotion talking.

1228
00:46:06,920 --> 00:46:10,490
I really think so because I was looking at that and

1229
00:46:10,490 --> 00:46:11,750
we want to stay in our head.

1230
00:46:11,750 --> 00:46:12,710
Of course we say all this stuff,

1231
00:46:12,710 --> 00:46:13,490
I, you try it,

1232
00:46:13,580 --> 00:46:14,570
why don't you try it?

1233
00:46:14,600 --> 00:46:15,320
But you know,

1234
00:46:15,340 --> 00:46:16,040
I couldn't take away that.

1235
00:46:16,040 --> 00:46:16,940
That's how she felt.

1236
00:46:17,240 --> 00:46:19,370
Right. But it also just was like,

1237
00:46:19,550 --> 00:46:20,480
Oh my goodness,

1238
00:46:20,480 --> 00:46:22,220
I thought everyone likes all of my work.

1239
00:46:22,220 --> 00:46:26,240
But it was so humbling one and it just really made

1240
00:46:26,450 --> 00:46:28,820
me kind of think about going forward,

1241
00:46:29,060 --> 00:46:31,640
how am I getting the information from the customer to make

1242
00:46:31,640 --> 00:46:34,580
sure that I am kind of meeting the Mark with their

1243
00:46:34,580 --> 00:46:39,620
expectations and also letting customers know that I have creative freedom

1244
00:46:39,620 --> 00:46:41,630
as well and interpreting the design.

1245
00:46:41,990 --> 00:46:44,060
So those are some things that I learned from that.

1246
00:46:44,210 --> 00:46:47,270
Right. Well I love that you kind of adjusted your systems

1247
00:46:47,270 --> 00:46:49,040
to try and prevent that in the future.

1248
00:46:49,130 --> 00:46:52,520
Plus I'm thinking this is another place where your Instagram account

1249
00:46:52,520 --> 00:46:55,940
comes into play cause they see your type of style demonstrated

1250
00:46:55,940 --> 00:46:58,550
there. So different types of things that you've done.

1251
00:46:58,730 --> 00:47:00,650
They have to buy into your style and then new to

1252
00:47:00,650 --> 00:47:04,910
your point about creative flexibility because they don't want their treats

1253
00:47:04,910 --> 00:47:07,010
probably to look like everyone else's anyway.

1254
00:47:07,460 --> 00:47:10,520
No, they want custom and that's what customer is different.

1255
00:47:10,520 --> 00:47:11,000
So yeah.

1256
00:47:11,410 --> 00:47:11,920
Oh my gosh.

1257
00:47:11,920 --> 00:47:14,590
So if that were ever to happen to you again,

1258
00:47:14,680 --> 00:47:15,970
how would you handle it differently?

1259
00:47:15,970 --> 00:47:18,670
Or what would you say to yourself differently than crying?

1260
00:47:19,210 --> 00:47:21,040
Oh, or would you cry again?

1261
00:47:21,040 --> 00:47:21,490
I don't know.

1262
00:47:22,270 --> 00:47:22,750
I don't know.

1263
00:47:22,750 --> 00:47:23,910
I think I will probably cry.

1264
00:47:24,110 --> 00:47:24,790
I really don't know.

1265
00:47:24,790 --> 00:47:25,330
It just depends.

1266
00:47:25,330 --> 00:47:28,180
I was kind of hormonal too at that point with the

1267
00:47:28,180 --> 00:47:31,840
kids and just working off of no sleep and now having

1268
00:47:31,840 --> 00:47:32,620
some mom mode,

1269
00:47:32,650 --> 00:47:34,060
so it was just a lot of stressors.

1270
00:47:34,330 --> 00:47:36,850
I really think in this part of my business,

1271
00:47:36,850 --> 00:47:38,890
if that was to happen again,

1272
00:47:39,670 --> 00:47:42,490
I would definitely have a conversation with the customer.

1273
00:47:43,660 --> 00:47:46,870
If a customer was to tell me that I missed the

1274
00:47:46,870 --> 00:47:47,920
Mark on their order,

1275
00:47:48,340 --> 00:47:49,060
I would kind of say,

1276
00:47:49,090 --> 00:47:50,020
ask the question,

1277
00:47:50,560 --> 00:47:52,420
what were you expecting?

1278
00:47:52,420 --> 00:47:54,970
Kind of putting it in their court and saying,

1279
00:47:54,970 --> 00:47:56,500
what about my work?

1280
00:47:56,620 --> 00:47:59,110
Did you see like trying to direct them back to my

1281
00:47:59,110 --> 00:48:02,230
page? Like did you see any of this in the work

1282
00:48:02,230 --> 00:48:08,050
that I already provided because this is my tone or my

1283
00:48:08,050 --> 00:48:09,730
style. I don't know.

1284
00:48:09,880 --> 00:48:12,010
I don't even know if this is a good answer.

1285
00:48:12,670 --> 00:48:14,350
Did you ever talk to that customer again?

1286
00:48:15,040 --> 00:48:15,970
To be honest too,

1287
00:48:16,000 --> 00:48:16,450
I have.

1288
00:48:16,450 --> 00:48:21,250
They tried to order from me three times and thankfully I

1289
00:48:21,250 --> 00:48:27,160
have been busy each time because in my mind I'm kind

1290
00:48:27,160 --> 00:48:30,640
of scared to actually go back to do that.

1291
00:48:30,640 --> 00:48:32,770
I don't feel like I can meet your expectations.

1292
00:48:32,770 --> 00:48:34,300
And at one point I did tell her,

1293
00:48:34,570 --> 00:48:34,780
I said,

1294
00:48:34,780 --> 00:48:36,070
I would really like to take this order.

1295
00:48:36,070 --> 00:48:39,370
Unfortunately I'm busy this weekend and I really want to make

1296
00:48:39,370 --> 00:48:40,750
sure your expectations are met.

1297
00:48:41,540 --> 00:48:42,160
Oh that's good.

1298
00:48:42,200 --> 00:48:44,300
Like your analogy in the past and you're going to do

1299
00:48:44,300 --> 00:48:44,780
your best.

1300
00:48:44,810 --> 00:48:46,280
Cause you know what I'm wondering,

1301
00:48:46,460 --> 00:48:48,530
maybe it wasn't what she envisioned,

1302
00:48:48,530 --> 00:48:51,380
but when she actually laid it out for the event because

1303
00:48:51,380 --> 00:48:52,340
it was the design work,

1304
00:48:52,340 --> 00:48:54,950
it wasn't the taste or the flavor or anything.

1305
00:48:54,950 --> 00:48:56,240
Right. It was the style.

1306
00:48:56,420 --> 00:48:57,440
It was the creativity.

1307
00:48:57,640 --> 00:49:00,250
And so maybe it didn't align with what she was thinking,

1308
00:49:00,280 --> 00:49:03,580
but she might've gotten great feedback from her guests.

1309
00:49:03,860 --> 00:49:04,610
She did.

1310
00:49:04,610 --> 00:49:07,670
I actually saw it on my feedback on my social media

1311
00:49:07,670 --> 00:49:10,820
was like through the roof on that order.

1312
00:49:10,820 --> 00:49:13,340
So it was really just a personal thing.

1313
00:49:13,340 --> 00:49:16,220
And with any crafting or creative thing,

1314
00:49:16,340 --> 00:49:19,340
it is personal interpretation from you and from the customer.

1315
00:49:19,610 --> 00:49:22,370
So I have grown from that and I've learned not to

1316
00:49:22,940 --> 00:49:24,320
take it with a grain of salt,

1317
00:49:24,320 --> 00:49:27,980
but purposefully with a grain of salt that you won't be

1318
00:49:27,980 --> 00:49:32,210
able to meet everyone's expectations or interpretations from the time.

1319
00:49:32,700 --> 00:49:34,830
Yeah. You do your best doing your best.

1320
00:49:34,890 --> 00:49:36,390
Yeah. You also have to know,

1321
00:49:36,390 --> 00:49:37,110
I think that,

1322
00:49:37,230 --> 00:49:38,970
I guess it's not in all cases,

1323
00:49:38,970 --> 00:49:40,980
but I'd say in this case because it's not like you

1324
00:49:40,980 --> 00:49:43,110
provided a bad product at all.

1325
00:49:43,140 --> 00:49:46,170
Right. It would be different if the chocolate was all melted,

1326
00:49:46,170 --> 00:49:48,450
like there were was an issue with the product.

1327
00:49:48,730 --> 00:49:49,990
We all have to remember this,

1328
00:49:49,990 --> 00:49:51,700
that when clients are like that,

1329
00:49:51,820 --> 00:49:52,060
you know,

1330
00:49:52,060 --> 00:49:54,220
it might not really even be about the product.

1331
00:49:54,220 --> 00:49:54,400
You know,

1332
00:49:54,400 --> 00:49:56,140
they might've had to just a fight with their husband.

1333
00:49:56,140 --> 00:49:57,820
There might be other issues going on.

1334
00:49:57,820 --> 00:49:58,990
They may be hormonal,

1335
00:49:59,260 --> 00:49:59,680
you know,

1336
00:49:59,770 --> 00:50:00,520
and I was late.

1337
00:50:00,520 --> 00:50:01,630
There was so many other things.

1338
00:50:01,630 --> 00:50:03,730
It's just you're the one while you were late and you

1339
00:50:03,730 --> 00:50:04,240
own it.

1340
00:50:04,300 --> 00:50:06,270
Right. You own that Owned it.

1341
00:50:06,330 --> 00:50:09,210
So I could have added to that frustration and it just,

1342
00:50:09,240 --> 00:50:11,310
I look back at the pictures and I don't know if

1343
00:50:11,310 --> 00:50:12,990
this will make the podcast,

1344
00:50:13,220 --> 00:50:16,100
but I actually looked back at the pictures and my trees

1345
00:50:16,190 --> 00:50:18,860
went exactly with the party.

1346
00:50:19,560 --> 00:50:20,700
It was crazy.

1347
00:50:20,760 --> 00:50:22,890
They went exactly what the party.

1348
00:50:22,890 --> 00:50:25,830
So it was just some additional factors that I'm not going

1349
00:50:25,830 --> 00:50:27,090
to hold her accountable for.

1350
00:50:27,110 --> 00:50:27,680
So yeah.

1351
00:50:27,940 --> 00:50:29,290
Good attitude for sure.

1352
00:50:29,550 --> 00:50:33,240
So where do you think you're going in the future with

1353
00:50:33,270 --> 00:50:37,620
eight to three traits In the future for this business?

1354
00:50:37,710 --> 00:50:42,900
I honestly see me teaching more because I came into this

1355
00:50:42,900 --> 00:50:47,400
industry, I would say by happenstance it was purposeful,

1356
00:50:47,760 --> 00:50:51,780
but by happenstance it wasn't my ultimate Passion.

1357
00:50:52,270 --> 00:50:56,890
So I love pouring back into people that really want to

1358
00:50:56,890 --> 00:51:00,910
grow and maybe open up a shop or do things of

1359
00:51:00,910 --> 00:51:01,720
that nature.

1360
00:51:01,960 --> 00:51:04,900
So I really see me just teaching more people learning the

1361
00:51:04,900 --> 00:51:08,290
skills and learning the basics to grow their business.

1362
00:51:08,810 --> 00:51:09,950
Okay. Love that.

1363
00:51:10,100 --> 00:51:10,520
Love that.

1364
00:51:10,520 --> 00:51:12,230
So we're going to have to keep an eye out for

1365
00:51:12,230 --> 00:51:15,890
you. Maybe there are some other aspiring treat makers who should

1366
00:51:15,890 --> 00:51:17,300
be taking some of your classes.

1367
00:51:17,740 --> 00:51:18,760
Come on,

1368
00:51:18,760 --> 00:51:20,410
come to the sweet side,

1369
00:51:20,570 --> 00:51:25,010
Come to this sweet side and we're,

1370
00:51:25,190 --> 00:51:26,630
I think I already know what you're going to say,

1371
00:51:26,630 --> 00:51:29,840
but if you were to direct someone online where to come

1372
00:51:29,840 --> 00:51:30,710
find you,

1373
00:51:31,040 --> 00:51:32,300
where would that be right now?

1374
00:51:33,050 --> 00:51:35,030
Right now it will be Instagram.

1375
00:51:35,360 --> 00:51:37,400
Where else is it going to be in the future?

1376
00:51:37,850 --> 00:51:38,530
Your website?

1377
00:51:38,540 --> 00:51:41,260
Yes. It's going to be where you can go to www

1378
00:51:41,260 --> 00:51:44,360
dot<inaudible> dot com Okay.

1379
00:51:44,360 --> 00:51:45,650
We're going to be watching for that.

1380
00:51:46,550 --> 00:51:49,130
And one final thing I want you to talk about just

1381
00:51:49,130 --> 00:51:49,940
really quickly,

1382
00:51:49,970 --> 00:51:53,430
you mentioned it in our pre chat once we're done with

1383
00:51:53,430 --> 00:51:54,090
this interview,

1384
00:51:54,090 --> 00:51:57,330
you're hopping in your car and where are you off to?

1385
00:51:57,600 --> 00:52:04,870
I am Off to Atlanta to attend the bee collective awards.

1386
00:52:04,930 --> 00:52:10,360
I have been so humbled and so honored to be nominated

1387
00:52:10,660 --> 00:52:15,760
for the 2020 best dessert artists and I've been going down

1388
00:52:15,760 --> 00:52:20,050
there to celebrate and just being nominated and celebrating all of

1389
00:52:20,050 --> 00:52:21,610
the amazing people that's there.

1390
00:52:21,610 --> 00:52:24,220
So that's why I'm going right after this interview.

1391
00:52:24,220 --> 00:52:29,430
I'm so That is so exciting and I've seen a few

1392
00:52:29,430 --> 00:52:32,270
of your designs and they're so awesome.

1393
00:52:32,270 --> 00:52:34,880
I'm not surprised at all and I just,

1394
00:52:34,880 --> 00:52:38,000
I congratulate you on the fact that you're being acknowledged for

1395
00:52:38,000 --> 00:52:39,590
your beautiful work as well,

1396
00:52:39,830 --> 00:52:42,200
so can't wait to hear the outcome of that,

1397
00:52:42,200 --> 00:52:43,310
but I love your attitude.

1398
00:52:43,310 --> 00:52:46,580
Just being nominated and getting to be part of that whole

1399
00:52:46,580 --> 00:52:50,000
thing has to be be awesome and just feel fabulous.

1400
00:52:50,650 --> 00:52:51,160
It is.

1401
00:52:51,160 --> 00:52:52,360
Thank you so much for that.

1402
00:52:52,360 --> 00:52:53,890
So I really do appreciate that.

1403
00:52:54,130 --> 00:52:56,200
You're welcome and thank you so much.

1404
00:52:56,230 --> 00:52:57,910
All this information has been great.

1405
00:52:57,940 --> 00:53:00,040
I have loved learning your story.

1406
00:53:00,260 --> 00:53:02,150
I can't wait to see you again.

1407
00:53:02,210 --> 00:53:02,510
I know.

1408
00:53:02,510 --> 00:53:03,920
I'll see you at the ultimate sugar show.

1409
00:53:03,930 --> 00:53:06,830
Don't know if we'll cross paths before that,

1410
00:53:07,130 --> 00:53:08,030
just not sure,

1411
00:53:08,060 --> 00:53:11,360
but thank you again for all your information being very open

1412
00:53:11,360 --> 00:53:14,270
and giving us a peek behind the scenes in your business.

1413
00:53:14,270 --> 00:53:16,190
I know it's going to help a lot of people out.

1414
00:53:16,530 --> 00:53:17,220
Thank you.

1415
00:53:17,220 --> 00:53:18,060
Thank you so much.

1416
00:53:18,060 --> 00:53:21,430
Enjoy this whole experience and I can't wait to connect with

1417
00:53:21,480 --> 00:53:22,770
some of your listeners.

1418
00:53:22,860 --> 00:53:24,240
Yay. Wonderful.

1419
00:53:24,240 --> 00:53:27,750
I'm sure they'll connecting with you on Instagram for sure.

1420
00:53:28,320 --> 00:53:29,340
Have a great day.

1421
00:53:29,760 --> 00:53:31,050
You did a same Sue,

1422
00:53:33,960 --> 00:53:36,660
so now are you as in love with D as I

1423
00:53:36,660 --> 00:53:40,110
am, I can't wait to watch the progression of eight to

1424
00:53:40,110 --> 00:53:44,520
three traits and as it applies to your business development,

1425
00:53:44,950 --> 00:53:46,630
if something popped out to you,

1426
00:53:46,690 --> 00:53:48,520
please make yourself a note.

1427
00:53:49,120 --> 00:53:53,020
I love that you're listening and hopefully subscribe to this podcast,

1428
00:53:53,350 --> 00:53:56,380
but I also want you acting upon what you learn.

1429
00:53:56,720 --> 00:53:59,420
It's the action that brings results,

1430
00:54:00,350 --> 00:54:03,930
but what if you're nervous about starting or worried that you

1431
00:54:03,930 --> 00:54:07,530
don't know what your first step or next step should be

1432
00:54:08,060 --> 00:54:09,650
in working with many of you?

1433
00:54:09,800 --> 00:54:12,140
I know fear is a huge concern.

1434
00:54:12,620 --> 00:54:13,970
Fear of not knowing,

1435
00:54:14,150 --> 00:54:15,710
fear of being judged,

1436
00:54:16,010 --> 00:54:17,270
fear of failure,

1437
00:54:17,990 --> 00:54:19,550
confronting and moving through.

1438
00:54:19,550 --> 00:54:22,160
Fear is the topic we're tackling next week.

1439
00:54:22,580 --> 00:54:25,220
I look forward to all of us being together again then.

1440
00:54:25,560 --> 00:54:26,280
Bye for now.

1441
00:54:28,830 --> 00:54:31,500
I want to make sure you're familiar with my free Facebook

1442
00:54:31,500 --> 00:54:34,020
group called gift is breeze.

1443
00:54:34,410 --> 00:54:38,220
It's a place where we all gather and our community to

1444
00:54:38,220 --> 00:54:39,450
support each other.

1445
00:54:39,910 --> 00:54:42,030
Got a really fun post in there.

1446
00:54:42,030 --> 00:54:43,410
That's my favorite of the week.

1447
00:54:43,410 --> 00:54:46,290
I have to say where I invite all of you to

1448
00:54:46,290 --> 00:54:47,700
share what you're doing,

1449
00:54:47,850 --> 00:54:49,410
to show pictures of your product,

1450
00:54:49,560 --> 00:54:51,690
to show what you're working on for the week,

1451
00:54:51,900 --> 00:54:56,100
to get reaction from other people and just for fun because

1452
00:54:56,100 --> 00:54:59,520
we all get to see the wonderful products that everybody in

1453
00:54:59,520 --> 00:55:01,140
the community is making.

1454
00:55:01,530 --> 00:55:05,340
My favorite post every single week without doubt,

1455
00:55:06,030 --> 00:55:09,630
wait, what aren't you part of the group already?

1456
00:55:10,260 --> 00:55:10,890
If not,

1457
00:55:11,070 --> 00:55:13,860
make sure to jump over to Facebook and search for the

1458
00:55:13,860 --> 00:55:16,050
group gift biz breeze.

1459
00:55:16,380 --> 00:55:17,160
Don't delay.

1460
00:55:17,640 --> 00:55:20,820
Come join us in gift biz breeze today.