1 00:00:04,410 --> 00:00:05,000 Hi there. 2 00:00:05,270 --> 00:00:08,360 It's Sue and thanks for joining me for Tips and Talk 3 00:00:08,360 --> 00:00:12,840 Day. These are bite-sized topics that I pull from community questions 4 00:00:12,940 --> 00:00:16,080 and things that I'm observing in the world of handmade small 5 00:00:16,360 --> 00:00:20,520 business. If you'd like to submit a topic DME over on 6 00:00:20,520 --> 00:00:22,720 Instagram at Gift Biz Unwrapped, 7 00:00:22,910 --> 00:00:26,840 gosh, this year I've rolled out a number of new opportunities 8 00:00:26,840 --> 00:00:27,280 for you. 9 00:00:27,280 --> 00:00:30,720 Here there are the bashes where you have a chance to 10 00:00:30,960 --> 00:00:33,920 showcase your business to this entire listening audience. 11 00:00:34,370 --> 00:00:36,040 There's the new Owl app. 12 00:00:36,040 --> 00:00:38,680 When you have a quick question where you'd like my input 13 00:00:39,140 --> 00:00:44,560 and now I'm excited to bring you Gift Biz boosts, 14 00:00:45,000 --> 00:00:47,960 think of these as free strategy sessions, 15 00:00:47,960 --> 00:00:51,560 leaving you with a clear action plan to boost you forward. 16 00:00:52,130 --> 00:00:55,520 Whether you're at the beginning of your business journey and need 17 00:00:56,080 --> 00:00:57,760 concrete steps on how to start, 18 00:00:58,410 --> 00:01:01,480 or you've been doing this for a while and could use 19 00:01:01,480 --> 00:01:02,240 a fresh approach, 20 00:01:02,600 --> 00:01:04,680 these boosts are for you. 21 00:01:05,220 --> 00:01:07,070 You'll know a podcast is a boost. 22 00:01:07,080 --> 00:01:08,750 If you see that word in the title. 23 00:01:09,380 --> 00:01:11,270 Want to get your own free boost? 24 00:01:11,730 --> 00:01:14,510 I'm taking these on a first come first serve basis. 25 00:01:14,860 --> 00:01:19,150 Head over to gift biz unwrapped.com/boost 26 00:01:19,650 --> 00:01:22,070 and sign up for your session today. 27 00:01:23,700 --> 00:01:25,190 Ever since I can remember, 28 00:01:25,500 --> 00:01:29,510 I always like to dream up and create little side ventures. 29 00:01:30,260 --> 00:01:31,790 When I was really little, 30 00:01:32,540 --> 00:01:35,790 I was the doctor in my pretend veterinary clinic. 31 00:01:36,360 --> 00:01:40,630 My patients were my stuffed animals who had terrible ailments, 32 00:01:41,060 --> 00:01:42,310 broken legs, 33 00:01:42,660 --> 00:01:43,630 bite wounds, 34 00:01:43,630 --> 00:01:45,670 and sicknesses of all sorts. 35 00:01:46,420 --> 00:01:48,300 Every morning and throughout the day, 36 00:01:48,300 --> 00:01:51,340 I'd check in on them and check their progress charts. 37 00:01:51,560 --> 00:01:53,020 I'd give them their medicine, 38 00:01:53,820 --> 00:01:58,380 which was little rolled up papers stored in real leftover medicine 39 00:01:58,380 --> 00:02:01,740 bottles, and I wanted to always ensure that they were on 40 00:02:01,860 --> 00:02:02,940 the road to recovery. 41 00:02:03,690 --> 00:02:07,820 This was my little baby business for I'd say well over 42 00:02:07,820 --> 00:02:08,340 a year. 43 00:02:09,210 --> 00:02:13,880 My first money making venture was the traditional lemonade stand and 44 00:02:13,880 --> 00:02:15,440 later selling Girl Scout cookies. 45 00:02:16,350 --> 00:02:19,640 I even tried my hand at creating and selling a woman's 46 00:02:19,640 --> 00:02:21,800 fashion accessory very early on, 47 00:02:22,650 --> 00:02:24,230 but even through all that, 48 00:02:24,700 --> 00:02:28,670 I really never thought I'd seriously start a business of my 49 00:02:28,670 --> 00:02:30,490 own. After college, 50 00:02:30,600 --> 00:02:34,850 I had my share of a few short term unsatisfying jobs 51 00:02:34,970 --> 00:02:36,410 where I put in my time, 52 00:02:36,460 --> 00:02:38,810 learned what I could and moved on. 53 00:02:39,580 --> 00:02:43,530 My significant corporate career actually came about pretty quickly. 54 00:02:43,890 --> 00:02:47,570 About two years after I graduated there, 55 00:02:47,570 --> 00:02:48,530 I learned sales, 56 00:02:48,770 --> 00:02:50,810 marketing, and management skills. 57 00:02:51,520 --> 00:02:56,170 I consider myself wildly fortunate to have been intimately involved with 58 00:02:56,170 --> 00:02:59,010 many small boutique shops and quite a few, 59 00:02:59,030 --> 00:03:00,390 few big brands too, 60 00:03:00,700 --> 00:03:02,110 like Osco Drug, 61 00:03:02,590 --> 00:03:06,790 McDonald's, and a company which was called Main Street that's now 62 00:03:06,900 --> 00:03:11,060 Kohl's. I had an up close and personal look at things 63 00:03:11,210 --> 00:03:14,340 I never realized would serve me so well when I did 64 00:03:14,340 --> 00:03:15,660 start my own businesses, 65 00:03:16,080 --> 00:03:19,660 and they often now pop up in my coaching discussions today 66 00:03:19,660 --> 00:03:21,540 too, traveling, 67 00:03:21,550 --> 00:03:23,420 working with fabulous people, 68 00:03:23,750 --> 00:03:28,740 finding out that strategic business planning was a passion and building 69 00:03:28,890 --> 00:03:30,980 a dynamic sales team, 70 00:03:31,070 --> 00:03:32,500 if I must say so myself, 71 00:03:32,960 --> 00:03:34,620 all got checked off my list. 72 00:03:35,750 --> 00:03:37,300 As I climbed the corporate ladder, 73 00:03:37,690 --> 00:03:40,580 I found myself in the running to head up one of 74 00:03:40,580 --> 00:03:43,220 our 20 nationwide production facilities. 75 00:03:44,030 --> 00:03:47,380 It was then that I realized that if I continued on 76 00:03:47,380 --> 00:03:47,820 this path, 77 00:03:48,370 --> 00:03:49,820 a path that I loved, 78 00:03:50,310 --> 00:03:53,180 it would also keep me away from my young children, 79 00:03:53,640 --> 00:03:56,220 and this was time I could never get back. 80 00:03:56,550 --> 00:04:01,380 There's no pause button on children and they are my priority, 81 00:04:02,150 --> 00:04:05,020 so no matter how sad I was to walk away from 82 00:04:05,020 --> 00:04:06,420 a very fulfilling career, 83 00:04:06,810 --> 00:04:08,540 that's exactly what I did. 84 00:04:09,470 --> 00:04:14,880 I spent five wonderful years at home as a full-time quote 85 00:04:14,880 --> 00:04:16,360 unquote traditional mom. 86 00:04:16,990 --> 00:04:18,560 I headed up Creation Station, 87 00:04:18,870 --> 00:04:21,960 a publishing department for students writing in the grade school. 88 00:04:22,510 --> 00:04:24,160 I took positions on the pta. 89 00:04:24,830 --> 00:04:29,280 I coached my children's a Yso soccer teams and was fully 90 00:04:29,470 --> 00:04:31,440 integrated into their childhood. 91 00:04:32,190 --> 00:04:34,830 These were the most amazing years, 92 00:04:35,530 --> 00:04:36,390 but even so, 93 00:04:36,760 --> 00:04:40,790 my love of business kept buzzing around in my head. 94 00:04:41,530 --> 00:04:42,270 For a moment, 95 00:04:42,270 --> 00:04:44,950 I thought of going back to my past company because they 96 00:04:44,950 --> 00:04:48,430 kept calling me and checking in to see when I'd be 97 00:04:48,430 --> 00:04:49,270 ready to return. 98 00:04:49,980 --> 00:04:53,190 That however would put me back in the same place of 99 00:04:53,190 --> 00:04:54,350 being away all the time, 100 00:04:54,840 --> 00:04:58,530 so not an option cuz I was talking all this through 101 00:04:58,530 --> 00:04:59,130 with my husband. 102 00:04:59,190 --> 00:05:03,450 One night he said something to me that changed everything. 103 00:05:04,100 --> 00:05:04,730 He said, 104 00:05:05,030 --> 00:05:08,290 Sue, why don't you start a business of your own? 105 00:05:08,800 --> 00:05:12,530 You've been telling everybody else how to be successful and grow 106 00:05:12,530 --> 00:05:13,930 their business for years. 107 00:05:14,430 --> 00:05:15,770 Why not do it yourself? 108 00:05:17,660 --> 00:05:19,920 Omg, instant light bulbs. 109 00:05:20,500 --> 00:05:24,120 Yes, that fit into my mind perfectly. 110 00:05:24,990 --> 00:05:27,540 To this day I still can't even believe. 111 00:05:27,610 --> 00:05:29,260 I never considered it myself. 112 00:05:29,490 --> 00:05:29,900 I mean, 113 00:05:30,050 --> 00:05:34,930 really, why did it take someone else to suggest it in 114 00:05:34,930 --> 00:05:35,290 a way? 115 00:05:35,320 --> 00:05:37,730 Give me permission to even consider it. 116 00:05:38,470 --> 00:05:43,410 Now, this was almost 20 years ago and back then times 117 00:05:43,410 --> 00:05:44,970 were different than they are today. 118 00:05:45,830 --> 00:05:47,710 Today starting your own business, 119 00:05:47,810 --> 00:05:52,910 the whole entrepreneurial thing is much more widely accepted than it 120 00:05:52,910 --> 00:05:53,670 was back then. 121 00:05:54,260 --> 00:05:56,790 Once this idea of my own business was in my head, 122 00:05:57,170 --> 00:06:02,160 it wouldn't go away except now what type of business should 123 00:06:02,160 --> 00:06:02,600 I start? 124 00:06:03,110 --> 00:06:03,960 Once again, 125 00:06:04,010 --> 00:06:07,440 Michael to the rescue with some great advice. 126 00:06:08,250 --> 00:06:11,360 He told me to consider the qualities my business needed to 127 00:06:11,360 --> 00:06:15,520 have and then list 10 types of business that would fit 128 00:06:15,520 --> 00:06:15,840 the bill. 129 00:06:16,720 --> 00:06:19,460 The most important thing for me was that I could still 130 00:06:19,460 --> 00:06:22,940 be available when my children were home and to participate in 131 00:06:22,940 --> 00:06:23,660 their activities. 132 00:06:23,930 --> 00:06:25,380 Definitely no travel, 133 00:06:25,860 --> 00:06:29,500 something that was fun and had the potential to make decent 134 00:06:29,500 --> 00:06:30,300 money. Of course, 135 00:06:31,130 --> 00:06:34,100 I don't remember all the types of businesses on the list, 136 00:06:34,240 --> 00:06:39,540 but the final two were a gift basket business and investing 137 00:06:39,540 --> 00:06:42,980 in a wine shop franchise that I envisioned would be on 138 00:06:42,980 --> 00:06:45,500 Central Avenue in our downtown community. 139 00:06:46,560 --> 00:06:47,270 At the end, 140 00:06:47,340 --> 00:06:50,790 I chose the gift basket business because that I could do 141 00:06:50,790 --> 00:06:54,270 out of the house with that basket. 142 00:06:54,300 --> 00:06:57,910 Time was born when this decision was made. 143 00:06:58,090 --> 00:07:00,910 I'd never built a gift basket in my life, 144 00:07:01,290 --> 00:07:03,630 but I knew my strategic business angle. 145 00:07:04,220 --> 00:07:07,550 I wanted to target small businesses and use these gifts as 146 00:07:07,550 --> 00:07:12,390 a way to recognize and show appreciation leading to higher retention 147 00:07:12,390 --> 00:07:17,590 of employees and customers that is trackable in the numbers. 148 00:07:17,820 --> 00:07:21,630 Nobody else in the industry had this approach and I was 149 00:07:21,630 --> 00:07:25,190 able to use all my corporate training to become more than 150 00:07:25,190 --> 00:07:26,550 a vendor to my clients. 151 00:07:27,340 --> 00:07:30,630 That was the vision and how I would set myself apart. 152 00:07:31,620 --> 00:07:34,350 I had a lot to learn about the gift basket business. 153 00:07:34,840 --> 00:07:36,870 It was such fun researching, 154 00:07:37,020 --> 00:07:43,630 developing professional building techniques and sourcing product that probably was my 155 00:07:43,830 --> 00:07:45,990 favorite. Lots of tasting and sampling. 156 00:07:47,100 --> 00:07:49,750 Once I was ready to flip on the switch to be 157 00:07:49,750 --> 00:07:50,630 open for business, 158 00:07:50,980 --> 00:07:54,750 I immediately went into my community to get my new business 159 00:07:54,750 --> 00:07:57,590 known. I joined the Chamber of Commerce, 160 00:07:57,880 --> 00:08:00,870 several actually and BNI Group. 161 00:08:01,360 --> 00:08:05,950 My very first sales were from these organizations and also my 162 00:08:05,950 --> 00:08:08,110 first large corporate contract, 163 00:08:08,190 --> 00:08:10,830 which came through connections from networking. 164 00:08:11,380 --> 00:08:14,710 This corporate account eventually kicked me out of the house. 165 00:08:15,240 --> 00:08:17,510 It became too big to manage from home, 166 00:08:17,720 --> 00:08:21,510 so I moved into a production facility and brought on employees 167 00:08:22,170 --> 00:08:24,070 and it was up from there. 168 00:08:24,800 --> 00:08:28,690 Basket time was a fabulous business that was growing and making 169 00:08:28,690 --> 00:08:32,170 great money as I phased it out. 170 00:08:32,680 --> 00:08:33,650 That sounds crazy, 171 00:08:33,650 --> 00:08:34,290 doesn't it? 172 00:08:34,510 --> 00:08:38,050 But I found something else that sounded like even more fun 173 00:08:38,230 --> 00:08:40,050 and even more challenging, 174 00:08:40,590 --> 00:08:42,290 and boy was it ever. 175 00:08:43,070 --> 00:08:45,130 I'm referring to the Ribbon Print company, 176 00:08:45,210 --> 00:08:47,970 which is one of my businesses up and running today. 177 00:08:48,300 --> 00:08:50,410 In addition to Gift Biz Unwrapped, 178 00:08:51,390 --> 00:08:54,200 I wanted to share my experience with you today to point 179 00:08:54,200 --> 00:08:56,280 out five significant things. 180 00:08:57,100 --> 00:09:01,240 One, you don't need to wait for anyone's permission to start 181 00:09:01,240 --> 00:09:01,840 your business, 182 00:09:02,540 --> 00:09:03,560 and if you are, 183 00:09:03,990 --> 00:09:06,360 I give you that permission right now. 184 00:09:07,480 --> 00:09:09,580 Two, before you start, 185 00:09:09,620 --> 00:09:13,340 think of what you want in a business and consider multiple 186 00:09:13,340 --> 00:09:15,580 options before making a final decision. 187 00:09:16,570 --> 00:09:18,120 As a handmade product maker, 188 00:09:18,470 --> 00:09:23,000 this would be selecting only one type of product so you 189 00:09:23,000 --> 00:09:25,640 become known as a specialist in that craft. 190 00:09:26,730 --> 00:09:30,810 Three, the easiest way to get your first sales are at 191 00:09:30,970 --> 00:09:32,530 in-person events. 192 00:09:33,010 --> 00:09:34,010 Craft shows, 193 00:09:34,730 --> 00:09:39,130 festivals and farmer's markets are perfect for this and also help 194 00:09:39,130 --> 00:09:42,850 you validate that what you're offering has a market and people 195 00:09:42,850 --> 00:09:44,090 who will buy it. 196 00:09:45,050 --> 00:09:49,460 Four, think about your past experiences and how they might add 197 00:09:49,460 --> 00:09:51,140 value to what you're doing today. 198 00:09:51,750 --> 00:09:53,020 If you make lotions, 199 00:09:53,310 --> 00:09:56,580 do you have additional knowledge from the time you were a 200 00:09:56,580 --> 00:09:58,460 nurse? If you make jewelry, 201 00:09:58,960 --> 00:10:02,140 can you apply experiences from your time in the theater? 202 00:10:03,150 --> 00:10:03,730 For me, 203 00:10:03,780 --> 00:10:07,850 it was merging my strategic business knowledge to help other businesses 204 00:10:07,850 --> 00:10:09,530 grow through gift baskets. 205 00:10:09,870 --> 00:10:12,690 Who would've thought and five, 206 00:10:12,840 --> 00:10:16,450 your business may morph into something else over time, 207 00:10:17,050 --> 00:10:19,530 allow room your brain for that expansion, 208 00:10:19,960 --> 00:10:23,170 even if it's a complete change like mine was. 209 00:10:23,910 --> 00:10:28,380 Perhaps this review of my past has you thinking about what 210 00:10:28,380 --> 00:10:30,620 you do in a whole new way. 211 00:10:30,980 --> 00:10:33,300 Maybe there's another angle you can add. 212 00:10:33,300 --> 00:10:34,420 Having listened to me, 213 00:10:34,970 --> 00:10:38,500 each of us is an original and applying that to your 214 00:10:38,780 --> 00:10:42,460 business makes your company truly one of a kind. 215 00:10:44,650 --> 00:10:45,540 That's a wrap. 216 00:10:45,920 --> 00:10:47,780 I'm a get to the point kind of girl, 217 00:10:47,840 --> 00:10:50,820 and this is what you can expect from these quick midweek 218 00:10:50,820 --> 00:10:53,580 sessions. Now it's your turn. 219 00:10:54,150 --> 00:10:56,420 Go out and fulfill that dream of yours. 220 00:10:56,780 --> 00:10:58,980 Share your handmade products with us. 221 00:10:59,390 --> 00:11:01,620 We want them and they bring us both. 222 00:11:02,030 --> 00:11:03,300 So much happiness.