Foreign and welcome to the PAT Accounting Podcast with me, your host, Vicky Clark.
Speaker AI'm going to help you get to grips with your finances, save you lots of money and take the stress out of doing your tax return.
Speaker ASo let's get going.
Speaker AHello everyone.
Speaker AWelcome to this week's Live with myself, Vicky and my lovely business partner Lee, who make up the pet accountant.
Speaker ASo I'm going to do my usual.
Speaker ALee, if you're going to tell everyone what we're doing today whilst I do the admin, that would be fabulous.
Speaker BNo worries at all.
Speaker BSo today we're having a little look at the software Free Agent and the course that we have built as well to help people navigate themselves around it and basically to be able to start dealing with transactions that we always get questions on like how do you add a loan, what happens if I purchase a vehicle or an asset, what depreciation do I use?
Speaker BSo today is going to take a little bit of a look at, at that course, how easy it is to follow and as well as taking any questions with regards to the, the software that's, that's basically we can go through.
Speaker BSo bit of a nice easy one today and shouldn't be too taxing, I.
Speaker ADon'T think a nice one.
Speaker AUsually it's a SIM what you can't have, but today we're telling what you can have and you can have Free agents.
Speaker ARight, there we go, Admin.
Speaker ADone.
Speaker ASo as they said, obviously we use various softwares.
Speaker AEvery accountancy firm will have their own preference.
Speaker AAs everyone knows, we do not like the one that begins with Q.
Speaker AIt is not our favorite and therefore we do not use it or at least from this year we're not going to be using it.
Speaker AThe three that we do use are Xero, Dext and Free Agent.
Speaker ASo if you are a lover of those three, then we are definitely the accountancy firm for you.
Speaker ASo that's the three that we use, as Lee mentioned, reagents free as well.
Speaker BWith a metal account.
Speaker BSo it is behind it whether it'll.
Speaker ABe free next year, who knows?
Speaker ABecause always I did speak to Free Agent a while back and asked them the very question whether they would change their stance on the free software once it becomes compulsory.
Speaker AI didn't really get a yes or no answer, so who knows.
Speaker ABut Free Agent is free with a metal bank account and ever since we've had this group we have endless amounts of questions on the group about how do I label my wages, how do I put my car in, how do I put my van in, how to Do a loan account, cash sales, how do I do a cash account?
Speaker AYou know, how do I do an invoice?
Speaker AAnd it's, it's easy for us just to go, yeah, I need to click here, click there.
Speaker ABut we were seeing the same questions over and over again and even from our clients we'll get emails going, you know, what category do I put this in?
Speaker AOr how do I show this on free agent?
Speaker AOr how do I show my low pay deductions because it goes straight into my bank and they've already taken their fees off.
Speaker ASo how do I put that in?
Speaker ASo what we've decided to do, which we have touched on in previous episodes, is basically make a free agent course that shows you how to do all of the things that we've just mentioned, plus a load more.
Speaker ASo if you do have free agent and you're one of those that goes, oh God, I have no idea how to use it, or you've just bought a van or a car and you're unsure how to do free agent properly, then this course is, I say it's a course, it's more of a guide.
Speaker BIt's more of a guide, isn't it?
Speaker AYeah, it's not really a course because you're not getting answered questions on it.
Speaker AIt's more of a guide and it's.
Speaker BIt'S going to sit there in the background so that if you come across something that you need to achieve in free agent and you don't know how to do it, then it's been built in a way that gives you easy to follow drop down menus, you find what it is that you're looking for, like adding a van for argument's sake, adding a loan.
Speaker BAnd it will give you a video of exactly what to click and what to do to add that into free agent for you.
Speaker BSo it's basically a go to guide.
Speaker BBut it's all been centered around the pet industry.
Speaker BSo everything that we've done and we speak about on there is always about the, the industry that you're in so that it's familiar to you.
Speaker BAnd that's what we've done with the expense categories as well, is they, they're all to do with what you should be using day in, day out.
Speaker BSpecific to you guys.
Speaker AYeah.
Speaker ASo you're probably thinking, why have we done it?
Speaker AOne of the main reasons, obviously, as we've discussed probably many times in the past few episodes, is regarding making Tax Digital and you are going to have to be using software at some point in your business life.
Speaker ASo if you're not at the moment, then this is definitely something to look into.
Speaker AIf you're looking at software, Free Agent is like probably like the middle ground software.
Speaker AXero is very advanced and is very, very good.
Speaker ABut if you're doing it yourself and you want something that's very plain but does what it needs to do and an easy format, then Free Agent is definitely the one to go for because it is very, very user friendly.
Speaker ABut as you are not accountants, you're not going to know how to do certain things, hence where the guide comes in.
Speaker ABecause we want you to get it right.
Speaker AAnd the stuff that people are asking for if you did it wrong would have a massive impact on your tax return.
Speaker ASo it's really, really important that you get it right.
Speaker AShould we show them what it looks like?
Speaker AYeah, should we?
Speaker AWe will give you a sneak peek at this trainer course.
Speaker ASo all the videos have been done by myself, Lee and Abby.
Speaker AHe's one of our accountants who, if you're a client of ours, has no doubt spoke to at some point.
Speaker AAnd so there's no sort of like loads of text.
Speaker AIt is just videos of showing you what to click on and how to do certain things.
Speaker ASo it's very, very user friendly.
Speaker AAnd we've also got a material section as well which gives you an expenses guide.
Speaker AIt gives you how to categorize expenses and also gives you information on our bookkeeping services in case you go through it all and think, sod this, I don't want to do it.
Speaker AI'm going to let them guys do it.
Speaker ASo we have tested this, so hopefully it does work.
Speaker AObviously, those of you who are listening on the podcast, please just head over to the group and have a look.
Speaker AIf you want to have a sneak peek of the course before you purchase it.
Speaker AObviously it is a business expense as well, so it's even better.
Speaker AAlthough Facebook have said that they're deleting videos after 30 days.
Speaker BThirty days?
Speaker BYeah.
Speaker AWhether that happens in groups, they didn't specify, but I'd imagine so.
Speaker ASo if you are listening to the podcast, make sure you go and have a look quickly before they delete it.
Speaker AAnd so let's give this a little whirl.
Speaker BI think it's worth noting there as well.
Speaker BIf they do delete the videos, you can still get the source information from our website.
Speaker BAnyway, so all of the information with regards to courses is all sat there.
Speaker BAnd the great thing about this course is before Viki does show anybody, is that it allows us to add to it.
Speaker BSo if Free agent makes any changes or we're getting a lot of people come back and say, well, I need to know how to do this.
Speaker BWe can actually go in and add that module in and update the course and you don't have to pay anymore.
Speaker BIt's not a subscription, it's a one off cost and you've got access to the course for the life, you know, the lifelong access.
Speaker BSo yeah, it's good.
Speaker ASo it will get updated.
Speaker ALike Lee said, if there's any changes or if we get any feedback from you guys and say it's really good, but actually I could really do with knowing how to do X, then we can very quickly make that video and add it on there and then everyone gets it and then you've got it there.
Speaker ASo again we welcome any feedback from you guys when you purchase it and we can see who purchases it.
Speaker ASo we might send you a sneaky email just to say, you know, could you give us some feedback?
Speaker ABecause then we can adapt it and make it even better.
Speaker ASo let's see if this works.
Speaker AI don't share something I shouldn't share.
Speaker AI got teams messages, right?
Speaker AOh, there we go.
Speaker ASo we'll just go into the main page.
Speaker AI'm not going to click on every single one because I can show you as what happens.
Speaker ASo this is the main page and it's just, well, welcomes you and tells you a bit about the course and any contact numbers you might need as you go through.
Speaker AAnd on the left hand side obviously there's the utilities calculator and the tax calculator.
Speaker ABut if you decide that you want to purchase them, it's just a click of the link and it'll take you to that one.
Speaker ASo probably what you're wanting to know is what's in it.
Speaker ASo across the top you can see various categories.
Speaker AAre you going to say something?
Speaker BNo, no, I'm just.
Speaker BAll right then.
Speaker AI thought you were gonna say something.
Speaker AYou sort of went so at the top.
Speaker AJust to give you an idea, how is it gonna work?
Speaker ADoes that work, Lee?
Speaker ABecause I have to.
Speaker BIt has, yeah, everything's absolutely fine.
Speaker AYeah.
Speaker ASo we've got things like out of pocket expenses and how to create those bills and how to create those.
Speaker AAnd also I've given you a section of my top tips of what not to do in the software, which was very, very insightful and that will help you as probably as much as the rest of the guide.
Speaker ASo definitely look at the top tips.
Speaker AWe've got invoices on how to create them.
Speaker AHow to add clients, how to make them on brand to your business, what if you're paid cash?
Speaker ASo that's all covered as far as invoicing is concerned.
Speaker AWe've got the date.
Speaker ANow, the reason I put this in is because it's one of the things everyone gets wrong is their accounting dates.
Speaker ASo it shows you how to check those and a bit of background of what date needs to go in what box.
Speaker AWe've got pre trade expenses, which again is another popular question on the group.
Speaker AIf you've bought loads of things like baths and tables and things before you started, we give you a little guide on that one.
Speaker AWe've got transactions, so this is probably like the main bulk of any software.
Speaker ASo we talk about checking your bank balance, how to reconcile your transactions, how to put your wages as drawings.
Speaker AWe go through the Smart Capture app and show you how that works.
Speaker AI think that's one that Abby did.
Speaker AAnd then we've got the bank.
Speaker ASo this is again really, really important one that we get asked a lot is adding a loan account and adding a cash account.
Speaker ASo if you have got a loan for a van, again that's going to be covered in that.
Speaker AAnd it's a very, very important topic.
Speaker AAccount transfers, again, it's something that, you know, if you add five bank accounts to free agent and then swap money between them, it has a bit of a meltdown.
Speaker ASo Abby is there to show you how to do it properly.
Speaker ASo that's another really good video.
Speaker AAnd then we've got categories, obviously adding a category, which again is another popular question that we get asked.
Speaker AAnd also what we've added in is the accounting reports.
Speaker ASo the profit and loss report and balance sheet.
Speaker AI know from speaking to a number of clients who have free agent, it's something that they didn't even know was there.
Speaker ASo again, understanding your profit and loss and balance sheet is going to be very useful to you as a business and shows you some shortcuts and things to look at through those.
Speaker AAnd also, like Lee said, your assets and how to log any assets that you purchase and also give you an understanding of what your cash flow is.
Speaker ASo as you can see, there was a shed load of videos in there and then also the free materials at the side to help you with the transaction, the categories.
Speaker ASo really it's got everything in there and if we just click on one just to give you an idea of what it looks like, there's a little explanation underneath of what the video is going to show you.
Speaker AAnd it's just a case of clicking play and it'll bring up the free agent screen.
Speaker AAnd like I said, it would be myself, Leah, Abby, talking you through how to do what it is that you need to do.
Speaker ASo there we go.
Speaker BYeah.
Speaker BAnd those that training is available from today.
Speaker BIt went live this morning and you can enroll into that just by visiting the Pet Accountant website.
Speaker BIt's petaccountant.co.uk training courses.
Speaker AOh, and there we go.
Speaker BBanner is there already.
Speaker AIt's.
Speaker BIs it £40?
Speaker BI think it is.
Speaker BSo it's not going to break the bank.
Speaker BWe've tried to keep it nice and cheap as well.
Speaker BSo it's a case of you sign up, you get unlimited access to it and it's not a repeating payment, it's a one off payment of £40.
Speaker BAnd you then have access to all of those training videos, all of the materials.
Speaker BAnd like I said, as, as the software develops, we'll add in videos to it as well, just to make life a little bit easier.
Speaker AAnd again, like we said earlier, if there is anything that is not covered on there that you think would be really useful to people, then please, please just drop us a message or an email or put it on the group and we will create the video for you and add it in.
Speaker AAnd like Lee said, you're not gonna have to purchase it again.
Speaker AWe will just keep adding the videos.
Speaker ASo that is gonna be a very, very useful resource, especially those who know they're going to be having to comply with making tax digital rules next year.
Speaker ASo if you're earning 50 grand or more, then you will probably get a letter from HMRC to say that you're going to have to go digital.
Speaker ASo if it's something that you guys haven't thought about, then it's definitely something that needs to be on your radar.
Speaker AAnd as Tegan has put in there, and it's a business expense.
Speaker AIt is indeed.
Speaker ASo it's the best £40 you'll ever spend.
Speaker AAnd there's hours of fun with me, Lee and Abby going through and they were so good to make.
Speaker BYeah.
Speaker BWhat we should have done is done the outtakes one and shown how many times we had before the video without swearing.
Speaker ASo 10 minutes in and the dogs bark and you're like, oh, God, I've got to do that all again.
Speaker ABut we, we've tried to do it, you know, as easy as we possibly can.
Speaker AWe haven't gone into technical technicalities around the accountancy side of it.
Speaker AIt is literally how to do those things.
Speaker AHow do I add A category.
Speaker AThis is how you add a category.
Speaker AHow do I straighten?
Speaker BAnd videos, what only two to three minutes long?
Speaker BFive minute max?
Speaker AYeah, some of them are a bit longer, like the reconciling ones, about 10 minutes.
Speaker ABut they're not like I say, they're not 30 minute videos where you're going to sit and get bored to death and like click here, click this, click that.
Speaker ASo they are very, very useful.
Speaker ASo any feedback on those who decide to get it, please let us know because that'd be fabulous.
Speaker AAnd like Lee said earlier, you can get free agent free with a metal bank account.
Speaker BYeah.
Speaker BOr a West Business bank account.
Speaker ASo yeah, so make sure you're not paying for it I think.
Speaker AAlthough just double check.
Speaker AAs long as you've got one transaction going through the metal bank a month then you get Free agent for free.
Speaker ASo if you have another like a Monzo account and you don't want the change, then as long as you add the metal bank account to Free agent as well and have that one transaction going through, you should get it free.
Speaker BAnd like you could literally just transfer money into it and use it as a savings account if you like, just so you can keep some money there and then when it's time to pay your taxes, pay your HMC bill out of it.
Speaker ASo yeah, because I have a feeling software fees are probably going to go up next year.
Speaker AWe've seen the price of Xero shoot up over the last 12 months.
Speaker AWe used to get discounts on all of the software so if we had like so many people on we'd get a discount.
Speaker AFree Agent stopped doing that ages ago.
Speaker AZero stopped doing it and now we're just being stingy and not giving us anything.
Speaker ASo we don't really have anything to pass on with you guys.
Speaker AAlthough QuickBooks is cheap, but there's a reason for why it's cheap because it's crap.
Speaker BBut even, even with their prices they're starting to creep so they are starting to go up in price as well.
Speaker BSo it's everybody's following suit.
Speaker ASo free Agent, very very good software.
Speaker AIt does what it needs to do and it's less accountancy like than I would say.
Speaker AXero is Xero we use for our bookkeeping clients because it is a very, very good piece of software and it does a lot of things that Free Agent doesn't.
Speaker AUh and it does things a lot quicker and more efficiently.
Speaker ASo if you're with us with bookkeeping you will be on Xero because that is the better software but harder to navigate as someone who's never seen software before and doesn't have a clue how to do the finance side of it, it would probably be a bit more tricky.
Speaker AAnd then we've got Dext, who some of you are on.
Speaker AAnd that is like Billy Basic.
Speaker ALike it doesn't have the profit and loss report or the balance sheet or the cash flows or all of the other stuff that Free Agent has.
Speaker AIt is literally just a mirror image of your bank.
Speaker BYou realize Dext is more of a record keeping software rather than a bookkeeping software.
Speaker BIt's purely designed so that we can categorize the transactions that hit the bank.
Speaker BIt's designed to be used on the mobile, but you don't get any other functionality out there.
Speaker BIt's there to tick a box to say that you're compliant for making tax digital and just to make your record keeping a little bit easier so that if you need to move away from paper or spreadsheets, then Dext is the next step up for you guys.
Speaker BIf you're wanting to grow the business and you're going to want the information, the feedback back from it, then that's where actual accounting software comes into play.
Speaker BThe likes of Free Agent, the likes of Xero, because it gives you so much more information.
Speaker BAnd the business owners that are really in tune with their finances in terms of what they're spending, what their income is, their seasonal variations, they know how to adjust and make business decisions based on the finances.
Speaker BThey're the ones that are more successful and they're the ones that will need a better software because without that information you can't make informed business decisions.
Speaker BSo that's why Dext has its place in the world and it's easy to use.
Speaker BIt's a great kit at a fiverr a month as well.
Speaker BPlus VAT from an accountant like ourselves is, is brilliant.
Speaker BBut obviously in order for us to give our clients good feedback about their business and how well they're doing, we would need you to be on some sort of accounting software the likes of Free Agent and Xero.
Speaker AFabulous.
Speaker AAnd in case you're wondering, are they going to do a course on or a guide, I should say on Xero.
Speaker BNo, not at the moment.
Speaker BAt the moment it was very, very.
Speaker AIt's a much more complex system than Free Agent.
Speaker AReagent is very user friendly to be able to do those sort of videos.
Speaker AZero, not so much.
Speaker BI would say 90% of our clients as well that are with us are on the packages side of things or they've done bookkeeping.
Speaker BWith us.
Speaker BSo it's us doing the work in Xero anyway.
Speaker BWe have very few clients that just have a 0 subscription from us.
Speaker BYeah.
Speaker BSo it doesn't make sense for us to be able to do that video.
Speaker BUnless of course, we have other people in the group that do use Xero and if they want to put a post out there that says can you do it and we can gauge some numbers if the demand is there, then absolutely we would look at doing it.
Speaker BBut at this moment in time the numbers doesn't quite stack up.
Speaker ANo.
Speaker AAnd it's to help you as well, to make sure you get it right.
Speaker AWe understand that, you know, it is difficult and you're not accountants and you know, trying to figure out how you put a van as an asset on an accountancy software if you've literally got no clue what you're doing is almost an impossible task.
Speaker AAnd it helps you guys, it helps us with clients using the course, hopefully so that when we get the agent it's less things for us to correct, which is where my top tips comes in.
Speaker AI basically go through everything that people have got wrong in the past and make sure that you go and check it to make sure that's correct.
Speaker ALike the accounting dates.
Speaker AIf you get those wrong, like it's just.
Speaker AYeah, the whole thing is just a mess.
Speaker ASo the accountant dates is important.
Speaker BWe can generally correct that if it's your first year and you come to us.
Speaker BBut if you've done your own self assessments previously and you've reported the wrong dates, then that's very, very difficult to direct.
Speaker AI've only ever had one client where they've had free agent, where I've had to ring out and go, you basically just going to have to delete it and start again.
Speaker AIt was that bad.
Speaker ASo that just goes to show the amount of people that use it.
Speaker AIt's not an overly difficult software to use.
Speaker ASo please have a look at it if you're not already and if you want to have a chat with us at Crufts about any of the softwares or making Tax digital.
Speaker AAnd then we will be at Crufts from Thursday.
Speaker AIt starts Hall 1, Stand 58, which is directly opposite the entrance to Hall 1.
Speaker ASo as you walk in we are on the right hand side.
Speaker BWe have where we were last year.
Speaker ASame place where we were last year and also we've got a big and better stand because on reflection, last one was crap.
Speaker AAlthough we did have lots of goodies which we've got lack of this year because again the Software companies have been stingy and not giving us anything, but what we do have is Prosecco.
Speaker BSo when all else fails, and lots of.
Speaker AIf you want Prosecco and a paper cup, then hole one, standard 58 is where you need to go.
Speaker AIf you fancy a tipple in the afternoon and you want to come and chat to us, we'll also have a few extra staff with us for the weekend, Jodi and Nicola.
Speaker ASo again, if you're a payroll client with us, then Jodi will be there.
Speaker AOr if you're looking for a payroll provider, then Jodi will be on hand on Friday and Saturday to have a chat.
Speaker AWith regard to payroll.
Speaker AIt's a bit of a short one today.
Speaker ANo questions.
Speaker ASomeone must have a question.
Speaker AAnyone got any?
Speaker AEven if it's not related to software, has anyone got any questions?
Speaker AWe can always tell when we do an exciting topic like expenses where we have like 50 people watching, and then a not so exciting topic on software where there's seven.
Speaker AOh, now six or down, we've lost one.
Speaker ABut yes, if you ever have any questions, let us know.
Speaker ACheck out the course on our website, the links on there, and if you do get it, please give us some feedback.
Speaker AWe'd really appreciate it.
Speaker AAnd like I said, if there's any videos that aren't on there that you would like to see on there, just let us know.
Speaker AAnd we'd be more than happy to add them on there.
Speaker BBut, yeah, sweet.
Speaker BWe're probably going to have to give a little bit of a gap next week as well, aren't we?
Speaker BBecause we're going to be setting up.
Speaker ANo, we'll do a live from Crofts.
Speaker BThat'S on setup day.
Speaker BWe've got a new stand, we've got a new.
Speaker BWe go put that together, it's going to be like.
Speaker BLike IKEA stand.
Speaker AYeah.
Speaker AWhich is still in this box, which we've not checked until we get to cross and when we try to erect it.
Speaker AAnd it's probably got a hole in something.
Speaker BWhat could go wrong?
Speaker AIf anyone wants to see us stress Lee on Wednesday and has got a stand across, come and see us, because we might have bought you a few bottles of Prosecco by that point.
Speaker ABut yes, obviously next Wednesday we will be heading across to set up.
Speaker ASo I will do a few live videos whilst we're there and I'll take you on a little walk around and if there's any interesting stalls, I'll see if we can grab them.
Speaker AAnd to have a little chat.
Speaker AIf we have one of those little tiny microphones I could go around and try and pick.
Speaker BWe'll just paint a bit of black fluff and hold it in there festive and people will know you different, Willie.
Speaker AI know, I'll just get some black earbud or something and just carry around.
Speaker ABut yeah, so we will do a live from Crufts next week and then the week after we'll let you know how it's gone.
Speaker ABut please check out the course, let us know what your feedback is and we will go from there.
Speaker ABut hopefully you all enjoy it.
Speaker ALike I said, it needed because the amount of questions that we get in the group and this is going to make your life a hell of a lot easier because you've just got to follow us and click some buttons and then it'll be done.
Speaker BI think people might be wondering, well, why would I need it if I've got you guys as accountants?
Speaker BAnd the honest answer is, if you're not with us for the bookkeeping, then when we do the self assessment service, you're paying for the completion of the self assessment.
Speaker BSo we check your figures, we use those figures and then we pull those into the self assessment realm where we assess all of your worldly income.
Speaker BSo the self assessment is very much different to your business kept records where you compile them yourself and then bring us some sort of orderly fashion of the sales and expenses that you have.
Speaker BNow when it comes to the self assessment side, we include up to an hour to correct any bookkeeping issues that we've got.
Speaker BBut if you've royally mucked up your free agent and it's unusable its current form now, that could be you've misclassified something.
Speaker BIt could be that you've done transfers between different accounts and the transfers haven't been done properly.
Speaker BIt could well be that you've gone in and you've deleted bank transaction line.
Speaker BBecause what happens is that the first thing that we ask for is a bank statement and we check that the balance on the bank statement as of 6th April or 31st March, whenever your year end is, matches what free agent says.
Speaker BAnd if it doesn't, that's the first telltale sign that something has gone wrong in that year.
Speaker BAnd then that hour can be used up very, very quickly with us trying to find what month that it went wrong.
Speaker BSo if you need any more time to fix the bookkeeping, then obviously we charge an hourly rate for our bookkeeping time because that needs to go to one of our bookkeepers to be able to correct the software to get everything right to bring back to the accountant so that we can take the information that's in the software itself and transfer that over to a set of sole trader accounts or partnership accounts.
Speaker BIf that's wrong, then your whole tax return is wrong.
Speaker BSo actually having a correct set of accounts is vital in the first step of having a self assessment that's correctly reporting your income.
Speaker BBut also as part of that, we find that people misclassify things.
Speaker BSo sometimes incoming money's been classified as sales, when really it's money from you putting money into a business or you've had a loan and you've classified the loan as income.
Speaker BSo it's not all about finding the things that is going to push the sales value up and you pay more tax, but also it's about making sure that any expenses that you've misclassified are included in there as well.
Speaker BNow, sometimes that means it pushes your tax bill up because if you've classified your own drawings as an allowable business expense, and we go, unfortunately, can't have those, that does push that profit back up.
Speaker BAnd it does happen.
Speaker BYeah, it does.
Speaker BAnd you know, people say that accountants are there to save you money.
Speaker BThey are, but we're also there to make sure that what is submitted is correct.
Speaker BAnd the correctness is a, is a higher priority than saving the money.
Speaker BBecause if we submit incorrect figures to hmrc, you, it could open you up to a compliance check.
Speaker BAnd that compliance check doesn't just look at the one year, it can go back many years.
Speaker BSo it is vitally important that everything is checked and that the information that we submit and fill the tax return in is correct.
Speaker BAnd HMRC are now using algorithms, they're using AI and they're looking at transactions.
Speaker BWhether or not what you're submitting is in line with industry standards, whether or not it is proportional to what you submitted last year.
Speaker BAnd what they're looking at is little telltale red flags that says, hang on a second, something needs looked at here because it's not quite right.
Speaker BYou're, you're not in line with the industry.
Speaker BYou're, you've jumped or you've, you've a lot lower than you were last year and we need to find out why.
Speaker BAnd that's the start of a little, I wouldn't call it an investigation at that stage, but it is more so a, a, it's formal, but they're, they're just there to find out whether or not you have done something wrong.
Speaker AAnd they're hiring 5,000 new staff as well.
Speaker ASo that's a big telltale sign that they're going to be black.
Speaker BAnd what they're looking at now is they're not.
Speaker BPreviously they were just looking at the big things that were wrong.
Speaker BNow what we're seeing is that if people have forgotten to declare income from their savings, this is now being flagged up with a letter from HMRC to the client saying on your most recent tax return you didn't declare savings interest so we have corrected your tax return and you now do they know how.
Speaker AMany savings you've got?
Speaker BWell, this is it.
Speaker BAnd the problem that we've now got is that they've, they've now gaining access to bank accounts as well for more so for benefit fraud side.
Speaker BBut it's only a matter of time before that is rolled out right the way across to the self assessment side.
Speaker BAnd what they're going to be looking for is to make sure that you are declaring your worldly income as it hits your bank account and that you're not hiding things, you're not delaying things.
Speaker BAnd one of the biggest things is people not declaring cash.
Speaker BAnd you think, well they're never going to know about it because it's cash and that you know, I'm not putting it through my bank account.
Speaker BAnd you know, how on earth would HMRC know that I am not declaring cash?
Speaker BIt takes one disgruntled member of staff, an ex client that you've fallen out with.
Speaker BIt could be that they look at your self assessment, they see all these bank transfers but nowhere do they see cash being deposited.
Speaker AAnd that's very recent as well.
Speaker AI know people do take cash but you've got to look at it is when you're going for a mortgage, if you're not declaring all of your income, you're not going to get a higher mortgage because your income is going to look lower than it actually is because you're taking a grand in cash every month.
Speaker AYeah.
Speaker AOr if you want a loan for a new van, for example, again they're going to look at your tax returns and your accounts and if you're showing is not earning much then the less likely to give you a loan.
Speaker ASo there is reasons why, you know, you should be declaring your cash as far as like a business element's concerned, obviously should be anyway but we know people do it, but you've got to think longer term or am I going to need a mortgage soon?
Speaker AYou know, do I need to get a loan?
Speaker ABecause they're going to look at your accounts and if you've been withholding the cash, then you're just scuppering it.
Speaker BYou get caught not declaring cash one year and you think, okay, they're going to, they're going to sting me for that because I didn't declare it.
Speaker BAnd then they go, well, you've done it for the one year.
Speaker BNow we're going to go to the full extent of the law.
Speaker BWe're going to review all 20 years.
Speaker BCould you afford to pay the fine, the penalties, the interest on all of the backdated taxes owed for 20 years and potentially a criminal record?
Speaker BAnd this is why I say to clients at the down, the negative, still.
Speaker APositive, still not positive.
Speaker AThis life.
Speaker AYeah, you get a good cause.
Speaker ATax fraud.
Speaker AHow do we do it?
Speaker BStraight to jail.
Speaker BBut, yeah, but, you know, it's important because it does tie in.
Speaker BAnd people, we have had like, people wanted to come to us and they've said, well, I haven't declared my cash.
Speaker BAnd, and the, the response to us at that stage is, in that case, what you do is you go back, you go and declare the cash and then we'll welcome you on board as a client.
Speaker BIf you don't want to go back and correct your, your fraudulent activity and your tax evasion, then unfortunately we don't want you as a client because we couldn't trust that you would not do that again with us acting as the accountant.
Speaker AIt's scary how many people out there actually ring us up and say, well, actually, I haven't done a tax return for three years and I've just taken cash for the whole three years.
Speaker AI just started from now.
Speaker AAnd you're like, no, yeah, that's it.
Speaker BAnd like Helen, Helen's just said there that Covid had scuppered claimants when they hadn't declared cash.
Speaker BAnd this is correct because obviously during that time people, people didn't want to take cash because of the transfer of money and germs on the notes.
Speaker BSo people then started paying by cards.
Speaker BAnd what happened then is your sales miraculously jumped because you're now having to clear all of the cash, all of the card payments that were going through your bank account that were people paying by cash previously.
Speaker BAnd then what happens is down the years, people go back to cash, you stop to clear it and your sales come down again.
Speaker BSo there's always telltale signs that there is something untowards going on, even if you can or can't see it when an accountant looks at the books or when a HMRC looks at the books.
Speaker BI mean, we've Got comparatives.
Speaker BWe, we have a good indication that something's not quite right.
Speaker BSo, you know, all we're saying is declare it.
Speaker BIt's much, much better.
Speaker BIt's easier.
Speaker BJust declare it and let us save you tax the correct ways rather than doing it the incorrect ways.
Speaker BThat could scupper you for years to come.
Speaker ABut, you know, I think the software will help you, you know, and we know so many people are on spreadsheet and it's so hard to know what your business is doing on a spreadsheet.
Speaker AIt's just, it is difficult.
Speaker AI mainly constantly look at Xero.
Speaker AOne of us is always in it, looking at something.
Speaker ASo it is a very, very good tool, especially if you're looking to grow your business to expand, you know, looking at your prices, looking at your expenses, what you're spending your money on, you cannot do that effectively on a spreadsheet.
Speaker ASo this software is there to help you and to help you grow.
Speaker AAnd like I say, we look at it every day.
Speaker AYou should know exactly how much is in your bank.
Speaker AI always say if you're awesome, you're bank.
Speaker AI don't know.
Speaker AHow do you not know?
Speaker AWe're well in there every day, probably about four times a day doing all the pots in Starling.
Speaker ASo these little things the software will help you to get track of.
Speaker BI think you touched on a very good point as well about the mortgage side of things because depending on your mortgage advisor, they might say, right, go and speak to your accountant and let an accountant will tell you what your projected figures are going to be and then we can work out the amount of mortgage that we can give you.
Speaker BAnd there are some mortgage advisors out there will go, right, well, you need, you need more money or you need.
Speaker ATo go and tell your accountant.
Speaker BGo and tell your accountant you need to earn more.
Speaker BNow, that is acquiring funds via deception for.
Speaker BAnd you're basically, you're committing fraud because you're defrauding the bank against its loan product based on you declaring that you have a set number of, of income that you then manipulate.
Speaker BAnd whether or not you defraud HMRC or you defraud the bank, you are inadvertently or knowingly committing fraud by then manipulating the figures to obtain a higher mortgage so you can get a better house.
Speaker ABut the mortgage advisors don't tell them that they can't do it either.
Speaker AWhich, which baffles me that they should.
Speaker BMortgage advisors, not all label all of them, but, but there are some out there.
Speaker AWell, I must come.
Speaker BAnd he said, only the independent people that, that are trying to, to get you a mortgage basically.
Speaker BBut like, like Vic said, you know, the, the moment that you come to us and, and ask us to start manipulating the figures, that's a massive flag.
Speaker BYeah, yeah.
Speaker ASo, yeah, don't, whatever you do, save your account.
Speaker ALike, oh, I need it can't be.
Speaker BCompliant, you know, and we can't be complicit in it.
Speaker BSo it's not worth our license as accountants to, to help that one person commit fraud with the bank and then obtain a mortgage.
Speaker BSo, so it's one of the reasons why we encourage everybody declare everything.
Speaker BSo the other thing that people do is they say, right, well I'm going for a mortgage next year, I'm not going to put these expenses through because I need to show.
Speaker BSo it's not about just cash, it's about manipulating the expenses that go through.
Speaker BNow if there's a legitimate reason for cutting down on those expenses, maybe, you know, you want a cheaper supplier, maybe you know, there's products that you're not using or software that you're not using that you want to get rid of.
Speaker BThat's a legitimate, absolutely above board way to improve your profit margins and we would support you on that journey.
Speaker BYou can't decide to deliberately withhold expenses, not put them through this year because you need a higher profit margin and then carry those expenses forward next year and then add them into next year or just forget about them for the year and then start buying them again next year because again it's going back to fraud via deception.
Speaker BSo how on earth did we go.
Speaker AFrom the very positive topic of software to fraud by ception?
Speaker BFraud's fun.
Speaker BPeople want to know about it, you.
Speaker AWant to be a happy cost, but.
Speaker BIt ties back into having the software because it goes back to you understanding your business, you understanding your income and you understanding your expenses and having all of that information at your fingertips.
Speaker BAnd the moment that you move from paper based accounts to software accounts, you already improve the accuracy just by making that move.
Speaker BYeah, and what we're trying to do is encourage clients and non clients and everybody within the group to do the right thing, to declare the incomes, declare the earnings, declare the correct expenses and not get caught with your pants down with hmrc.
Speaker ASo when you write in a spreadsheet out, because no one ever does it as you know, as they're going, you could get to the end of the year and think, well, kind of got to do my spreadsheet and you could have lost receipts and things and then you're costing yourself more money because you've got loads of expenses over those 12 months that you've, you've lost and you've manually typing it in.
Speaker AYou think, oh, I'm sure bought something three months ago, I can't remember what it is.
Speaker AOh well, I'll just leave it.
Speaker AAnd that's going to cost you more money.
Speaker AWhereas when your bank's linked to Free Agent, for example, you can't miss it because it's there.
Speaker AIt literally pulls it in and you've just got to go and click a button.
Speaker ASo it's definitely worth doing and it will save you money.
Speaker AAnd like I said, there is free options out there.
Speaker BAnd HMRC accept as well that you, you're not going to keep a hundred percent of the receipts, you will lose some.
Speaker BLike Vicky lost one this week.
Speaker BSo it does happen.
Speaker BAnd I'm not bitter in the slices.
Speaker AThe amount of Prosecco that I bought, he only, he thinks I only bought 15 bottles.
Speaker BIt's here.
Speaker BYeah, it does happen.
Speaker BLose it.
Speaker BLosing the receipts does happen.
Speaker BSo what, what you want to look at is on the software side that would have been captured on the bank, you would have known that you've gone to a shop, you would have known what you've bought it.
Speaker BSo you can collect correctly, categorize that expense so you get the tax relief from it.
Speaker BIf you were doing this on spreadsheet or you were doing it on paper and you're doing it at the end of the month or at the end of the year to.
Speaker BBecause you want to do it all at once.
Speaker BYeah, I'm going to go out on a limb and say that you probably won't remember what you bought from that shop.
Speaker BIt's certainly, if you know it was 12 months ago, you're not going to exactly remember what you did.
Speaker BBut I might just go personal so I won't put it through.
Speaker BSo therefore you don't get the tax relief on it, so you're costing yourself money.
Speaker BNo random receipt.
Speaker ASorry, that's me double clicking.
Speaker BOkay.
Speaker ALast week I got some petrol and the receipt machine wasn't working.
Speaker AWhat do I do?
Speaker BOkay, so in this instance, what I generally do is take a photograph of the petrol station forecourt with the amount that's on there because you can then match that up against your bank account.
Speaker BSo you've then got the option of to say to hmrc, you can clearly see that the amount that's on the machine in the picture is the same amount that come out of the bank.
Speaker BNow in that instance, what I would Say is don't mix the transaction when you go into the garage and then don't buy any extra bits and pieces to put through at the same transaction because otherwise the two won't tally.
Speaker BSo I mean by that is, no water, no chewing gums, just, just pay for the fuel and buy any other extra bits and pieces for you personally as a separate transaction.
Speaker ABut what happens if you've forgotten to take the picture and you've left or you don't have the receipt?
Speaker BThen it goes back down to the rule of averages.
Speaker BAs long as you have most of the receipts, HMRC will accept that some receipts will get lost and they, they generally will allow a percentage, percentage of transactions.
Speaker BAnd again it goes into that rule of percentages.
Speaker BFirst of all, you've got to be selected for a compliance check.
Speaker BSecond of all, it's got to be one of the transactions that they query on their compliance check.
Speaker BAnd then it's got to be one of the ones that you've missed.
Speaker BSo it narrows down and gets less likely to be selected.
Speaker BBut if you've got a load of transactions where you don't have receipts for, and you say to hmrc, well, I haven't got receipts for those three transactions that you've asked for.
Speaker BThey won't just go, okay, then they'll go, right, I asked you for five receipts before, now I want 20 receipts.
Speaker BAnd they will pick another selection of a larger range of transactions to sample.
Speaker BAnd then what they're doing is working out how much of your records that you're keeping, because remember, it is a legal requirement for you to keep accurate records.
Speaker BAnd if you can't prove the transaction, how do they know that it's accurate?
Speaker BSo that's what it's coming back to.
Speaker ADon't start taking pictures of weirdos at the petrol station.
Speaker BYou've also got to be careful because you shouldn't be using your phone on the forecourt.
Speaker BSo you, you should be doing it again from the safety of the car away from the petrol pump.
Speaker BI don't want anybody blowing up any petrol fork like their cameras and phone disclaimer.
Speaker ANo, I.
Speaker ABut you bought it with a cash you didn't declare.
Speaker AHelena.
Speaker AHelen, I wish people would pay us cash, but they don't.
Speaker ASadly not.
Speaker AYou go to home bargains, you get some cheap Prosecco.
Speaker ASo, yeah, right, I think that's probably it for today.
Speaker AVery short and sweet.
Speaker AStarted off, started off positive.
Speaker AWe went down a bit of a, a fraud loophole.
Speaker BIt was a bit more fun, wasn't it?
Speaker BPeople were A bit more engaged that bit.
Speaker AYeah.
Speaker AHe loves a bit of tax fraud and tax evasion.
Speaker AIt's his favorite topic.
Speaker AHe's just made us all do anti money laundering training and I started it and there's like 53 slides.
Speaker ASo I did curse and was about to ring and say, are you joking?
Speaker A53 slides.
Speaker ASo there we go.
Speaker AWe're always up to date at the pet accountant.
Speaker BIt's difficult.
Speaker BI go on about tax Fridays because I'm the money laundering officer for the the folks.
Speaker BSo that's why I look into it a little bit.
Speaker ANothing gets past its bdi, so not even my lack of receipt for the pra, which I'm sure is around here somewhere.
Speaker ABut yes, next week we will be back or we'll be around Croft.
Speaker ASo we'll, we'll do a little live from there and then we'll be back as normal the week after.
Speaker AProbably drained.
Speaker AHopefully we'll see some of you guys there, make sure you come and say hello, let us know your name because we're crack with faces.
Speaker ASo if we look at you blankly, it's probably just because we're rubbish at names.
Speaker BIf anybody that's within the group is going on Friday and you'd like to give us an on record video review of space even out, we've got a professional coming in that's going to be filming us.
Speaker BAnd if you've, you know, if you've got a review of the live that we do, even if you're not a client but you enjoy the group and you enjoy these videos and you'd like to go on record for us and just say, you know, how, how they help or how you enjoy them, then it would be really, really nice of you just to come along just so we can meet you and just say hello in person as well so that, that we would appreciate that.
Speaker BIf there is anybody there on the.
Speaker AFriday, we'll give you some Prosecco and some sweet.
Speaker BYeah, because I find it after though, not before because that would.
Speaker ANo.
Speaker AYeah, one trunk.
Speaker BAnd once we could do shot games.
Speaker ACouldn'T we come and do Prosecco shots with the pet accountants?
Speaker ABut yes, come by and say hello and that would be fab.
Speaker AAnd yes, hope hopefully you enjoy the guide.
Speaker AOh, hang on a second.
Speaker AWe've got a late incomer.
Speaker AOh, Helen's on a roll.
Speaker BYeah.
Speaker ADo you want to answer that quickly, Lee?
Speaker BOkay, so you really need to be asking him for a receipt.
Speaker BEven if you, you write the receipt out, put his details on it and then get him to sign it but you should ask him for a receipt because again it could well be that he's not declaring the sale of that hay to you as well.
Speaker BSo it's difficult for you then to prove that you've bought the hay to claim it as an expense.
Speaker BSo if just make sure that you're right and ask him for that receipt or get him to sign for to say that you've purchased it at a set price.
Speaker BHay is also tax exempt.
Speaker BSo I understand.
Speaker BYes.
Speaker BYeah.
Speaker BAnd again it's because rabbits are fit to for human consumption and feed that you give to animals said that for the human food chain is zero rated and every that's designed for pet foods is not zero rated.
Speaker AThat's I would like someone in the group or anyone to try and find the most obscure tax question that we can all pose to Lee to see how many of the answers he knows we're given like a Quiz Lee a Quiz Lee Life score and find some obscure attach related questions and we'll see if Lee knows the answer to because he probably will.
Speaker ABut yes, if you've got any obscure questions and you find them, please let us know and we'll do a quiz Lee live.
Speaker AYes.
Speaker AFabulous.
Speaker ASo yes, let us know how you find the free agent guide would be really really handy to have some feedback.
Speaker AI hope you enjoy it and yeah, have fun and hopefully we will see everyone across and as always these lives are put onto the podcast every Monday.
Speaker ASo if you haven't already please subscribe to the Pet Accountant podcast on Spotify so that you don't miss any of the lives.
Speaker AWe understand people are busy at this time during the week so and if you follow and subscribe us on Spotify you will get a notification when we do one and they do tend to go live every Monday exceeded.
Speaker BIf you're not watching live and you're watching this back, if you do put comments into the into the video link we do come back and answer them as well.
Speaker BSo we can just abandon it once the lives done.
Speaker BWe do monitor it and we do.
Speaker ANo we can monitor it for 30 days now Facebook and they get rid of it for 30 days.
Speaker AWe'll monitor it before it disappears.
Speaker ABut yes, thank you guys as always for contributing and like I said, hopefully you love the guides and hopefully we'll be able to answer all those free agent questions now there'll be less free agent questions in the group because you all have the guide and we will catch you next week live from Cruft to keep you updated.
Speaker AWith that we will have some offers on at Crufts so please come and see us.
Speaker AWe will have the record keeping packs there to purchase as well.
Speaker AIf you are one of those who still likes your pen and paper, which we know you're out there so that's fine.
Speaker BBit worried about those because stocks are starting to run down slightly.
Speaker AWe don't have pennies so if you would like them please either order them online we can get them posted to you.
Speaker AI'll come and grab one quick at Crufts.
Speaker AI would do it on the Thursday or the Friday because generally by Saturday afternoon I think we've got none left.
Speaker APlease come and grab one whole one stand 58 and we will do a.
Speaker BLittle live from there anyway.
Speaker AFabulous.
Speaker BPerfect.
Speaker ARight, well enjoy your little guys and we will see you soon.
Speaker BTake care.
Speaker BBye bye.
Speaker AThanks for listening.
Speaker AIf you've enjoyed my podcast, don't forget to subscribe for me and if you want to speak to me please visit my website@www.petaccountant.co.uk and if you'd like to join my Facebook group which is full of like minded pet professionals, then search Accounting for Pet professionals in Facebook and I will see you there.