1 00:00:04,530 --> 00:00:05,080 Hi there, 2 00:00:05,350 --> 00:00:08,400 it's Sue and thanks for joining me for Tips and Talk 3 00:00:08,400 --> 00:00:12,880 Day. These are bite-sized topics that I pull from community questions 4 00:00:13,060 --> 00:00:16,200 and things that I'm observing in the world of handmade small 5 00:00:16,440 --> 00:00:18,600 business. If you'd like to submit a topic, 6 00:00:19,290 --> 00:00:22,800 DM e over on Instagram at Gift Biz Unwrapped. 7 00:00:23,560 --> 00:00:24,770 Before we get started, 8 00:00:25,270 --> 00:00:27,210 I'm gonna share a secret with you. 9 00:00:27,970 --> 00:00:32,070 One of my superpowers is the ability to get an enormous 10 00:00:32,070 --> 00:00:36,110 number of tasks and projects done each and every week. 11 00:00:36,780 --> 00:00:38,350 I easily meet deadlines, 12 00:00:38,900 --> 00:00:40,870 rarely forget to do something, 13 00:00:41,290 --> 00:00:44,670 and know at the start of each day what needs priority, 14 00:00:44,670 --> 00:00:48,030 attention and action type A personality. 15 00:00:48,850 --> 00:00:52,150 Yes, and a follow through on the Kobe assessment, 16 00:00:52,510 --> 00:00:54,790 which should have given me the clue, 17 00:00:55,330 --> 00:00:58,590 but it wasn't until people started commenting to me that I 18 00:00:58,950 --> 00:01:02,710 realized not everyone naturally knows how to do this. 19 00:01:03,460 --> 00:01:07,310 It's the biggest single contributor to the growth I always see 20 00:01:07,310 --> 00:01:11,990 in my businesses without spending hours and hours working either. 21 00:01:12,620 --> 00:01:16,830 It's about focus and doing the right things efficiently. 22 00:01:17,560 --> 00:01:20,250 Prompted by all the questions on how I do this, 23 00:01:20,800 --> 00:01:24,210 I went about finding a way to help you perform at 24 00:01:24,210 --> 00:01:25,290 a higher level too. 25 00:01:25,800 --> 00:01:28,850 I analyzed my methods and formalized my process, 26 00:01:29,130 --> 00:01:31,730 which is one many of my coaching clients. 27 00:01:31,830 --> 00:01:32,970 Now also follow. 28 00:01:33,630 --> 00:01:34,730 You can use it too. 29 00:01:35,200 --> 00:01:39,050 It's all part of a tool called the Inspired Daily Planner, 30 00:01:39,280 --> 00:01:41,930 made specifically for gifters, 31 00:01:42,080 --> 00:01:43,810 bakers, crafters and makers. 32 00:01:44,640 --> 00:01:45,770 Make no mistake, 33 00:01:45,880 --> 00:01:48,130 this is not your ordinary planner. 34 00:01:48,730 --> 00:01:49,570 First off, 35 00:01:49,570 --> 00:01:54,650 it comes with a video explaining my productivity strategy and the 36 00:01:54,850 --> 00:01:56,450 physical planner isn't dated, 37 00:01:56,500 --> 00:01:59,490 so you can start using it the second it arrives at 38 00:01:59,490 --> 00:02:00,210 your doorstep, 39 00:02:00,630 --> 00:02:04,970 and that's not all included for each day is a motivational 40 00:02:05,060 --> 00:02:09,210 or business building tip and plenty of space to capture and 41 00:02:09,210 --> 00:02:14,090 book in time for to-dos scheduled appointments and all those ideas 42 00:02:14,090 --> 00:02:15,570 that are now getting lost. 43 00:02:16,310 --> 00:02:19,290 You can watch the video for free and then get your 44 00:02:19,290 --> 00:02:23,250 inspired daily planner@giftbizunwrapped.com 45 00:02:23,930 --> 00:02:25,570 slash inspired. 46 00:02:27,750 --> 00:02:30,400 I recently returned from the Philly Candy Show. 47 00:02:30,790 --> 00:02:35,800 This is an event focused on candy makers most specifically Chocolateers. 48 00:02:36,470 --> 00:02:38,040 I've been doing this show for, 49 00:02:38,290 --> 00:02:38,880 oh gosh, 50 00:02:39,280 --> 00:02:40,920 probably about 10 years or so now, 51 00:02:41,570 --> 00:02:43,880 if you were to walk into the exhibit hall, 52 00:02:44,160 --> 00:02:49,440 you'd see big machines complete with combinations of industrial mixers, 53 00:02:49,630 --> 00:02:51,680 coders, and cooling trolleys. 54 00:02:52,020 --> 00:02:54,400 I'm quite sure I'm not getting the terms right, 55 00:02:54,400 --> 00:02:55,280 but you get the picture. 56 00:02:55,640 --> 00:03:00,560 You'd also run into booths selling ingredients and enhancements and all 57 00:03:00,560 --> 00:03:03,480 sorts of molds and other chocolate making equipment. 58 00:03:03,480 --> 00:03:03,880 Of course, 59 00:03:04,410 --> 00:03:06,800 there'd be packaging resources too, 60 00:03:06,800 --> 00:03:08,440 like label machines, 61 00:03:08,600 --> 00:03:12,960 clear boxes with cavity trays to separate the pieces and of 62 00:03:12,960 --> 00:03:15,600 course, this is where we fit in with our ribbon printing 63 00:03:15,600 --> 00:03:19,760 machines. It's always so interesting to me to see all the 64 00:03:19,760 --> 00:03:23,080 different types of things that each product industry uses. 65 00:03:23,990 --> 00:03:28,040 I love these specialty trade shows for just that reason in 66 00:03:28,040 --> 00:03:28,480 this case, 67 00:03:28,610 --> 00:03:31,680 to get a peak behind the scenes of the world of 68 00:03:31,680 --> 00:03:33,560 chocolate. I'm interested, 69 00:03:33,670 --> 00:03:36,360 even though I have no need to be a chocolate expert, 70 00:03:36,820 --> 00:03:39,640 I'm just an expert chocolate taster. 71 00:03:40,230 --> 00:03:42,120 Anyway, a few years back, 72 00:03:42,140 --> 00:03:45,280 the board at the Philly Candy Show decided to add business 73 00:03:45,280 --> 00:03:47,760 development programs into their course roster. 74 00:03:48,310 --> 00:03:52,040 I've had the honor of conducting classes on various topics ever 75 00:03:52,040 --> 00:03:53,940 since this year. 76 00:03:53,940 --> 00:03:56,300 They also asked me to sit on a panel each morning, 77 00:03:56,970 --> 00:03:57,980 very informal, 78 00:03:57,980 --> 00:04:01,060 where attendees could ask any questions they'd like. 79 00:04:01,780 --> 00:04:04,910 I've never attended these in the past because the questions have 80 00:04:04,910 --> 00:04:07,950 always revolved solely around chocolate production. 81 00:04:08,380 --> 00:04:09,190 That of course, 82 00:04:09,190 --> 00:04:12,590 changed when I was included to talk about the business side 83 00:04:12,590 --> 00:04:13,030 of things, 84 00:04:13,850 --> 00:04:18,430 but still many questions were about chocolate that provided me with 85 00:04:18,430 --> 00:04:22,310 even a deeper level of exposure to the world of a 86 00:04:22,310 --> 00:04:25,190 chocolatier. It was fascinating. 87 00:04:25,850 --> 00:04:26,630 For example, 88 00:04:27,340 --> 00:04:31,190 I didn't know that the environment is all important for chocolate. 89 00:04:31,690 --> 00:04:33,790 Now, obviously as a consumer, 90 00:04:34,100 --> 00:04:36,750 I knew that heat would melt your chocolate bar if you 91 00:04:36,750 --> 00:04:40,110 leave it in a hot car or a cake will be 92 00:04:40,110 --> 00:04:43,070 a wilted mess if the sun shines down on an outdoor 93 00:04:43,070 --> 00:04:44,710 wedding cake for too long. 94 00:04:45,330 --> 00:04:48,470 But I didn't know that air from a ceiling vent could 95 00:04:48,470 --> 00:04:52,590 completely ruin one side of a tray of chocolate by turning 96 00:04:52,590 --> 00:04:53,230 them white, 97 00:04:53,730 --> 00:04:57,150 and then the other side could remain totally unaffected. 98 00:04:58,180 --> 00:05:02,130 Or the constant opening and closing of a chocolate shop door 99 00:05:02,130 --> 00:05:05,730 with customers coming in and out can raise havoc on the 100 00:05:05,730 --> 00:05:07,210 product being made that day, 101 00:05:07,840 --> 00:05:10,770 even if it's in a designated area in the back, 102 00:05:10,880 --> 00:05:13,450 sealed off by a second closed door, 103 00:05:14,080 --> 00:05:15,400 chocolate production. 104 00:05:15,400 --> 00:05:16,720 Is that sensitive? 105 00:05:17,770 --> 00:05:18,700 I didn't know that. 106 00:05:18,700 --> 00:05:21,980 The filling of a truffle needs to be a very specific 107 00:05:22,080 --> 00:05:25,540 consistency that varies from flavor and ingredients, 108 00:05:26,080 --> 00:05:27,260 and if it's not right, 109 00:05:27,310 --> 00:05:28,500 it will break apart. 110 00:05:28,700 --> 00:05:32,980 Their term is explode when dipped in the coating chocolate. 111 00:05:34,060 --> 00:05:37,470 I didn't know that trays and bowls need to be completely 112 00:05:37,470 --> 00:05:41,950 cleaned between batches or it affects or potentially ruins the outcome 113 00:05:42,230 --> 00:05:43,350 of what comes next. 114 00:05:43,980 --> 00:05:48,270 Even if that next batch is of the exact same chocolate, 115 00:05:49,070 --> 00:05:52,850 and I didn't know that in an experienced chocolatier making a 116 00:05:52,850 --> 00:05:56,890 product that they'd done consistently for years one day may follow 117 00:05:57,080 --> 00:06:01,120 the exact steps they always have and they find themselves with 118 00:06:01,120 --> 00:06:07,360 a completely worthless production run without an understandable rhyme or reason. 119 00:06:08,040 --> 00:06:14,560 Chocolate is that finicky Who knew all these discoveries led me 120 00:06:14,560 --> 00:06:16,840 to a whole new appreciation for chocolate. 121 00:06:17,350 --> 00:06:21,000 I had no idea of the complexity involved in creating these 122 00:06:21,000 --> 00:06:23,720 delicious confections that we love so much. 123 00:06:24,550 --> 00:06:27,290 You can be assured that the next time I savor a 124 00:06:27,290 --> 00:06:30,650 dark chocolate grand marnet truffle melting in my mouth, 125 00:06:31,120 --> 00:06:36,610 I'll stop savor and consciously notice how much I enjoy it 126 00:06:36,980 --> 00:06:41,050 because I now do know all it took to provide me 127 00:06:41,050 --> 00:06:42,010 with this experience. 128 00:06:43,020 --> 00:06:43,870 Okay, now, 129 00:06:44,010 --> 00:06:46,030 why am I telling you all this? 130 00:06:46,860 --> 00:06:49,990 It's because I could never have gotten to this deeper level 131 00:06:49,990 --> 00:06:53,830 of appreciation for chocolate if I hadn't been exposed to the 132 00:06:53,830 --> 00:06:57,510 knowledge of how skilled a chocolate maker needs to be to 133 00:06:57,510 --> 00:06:58,390 produce their candy. 134 00:06:59,440 --> 00:07:00,170 From there, 135 00:07:00,620 --> 00:07:03,610 my mind goes to you and your products. 136 00:07:04,360 --> 00:07:05,890 Regardless of what you make, 137 00:07:05,890 --> 00:07:07,930 there's a skill that you've had to perfect, 138 00:07:08,430 --> 00:07:12,970 and there are certain critical production points or special additions that 139 00:07:12,970 --> 00:07:17,850 you include that make your creations unique and yours exclusively. 140 00:07:18,460 --> 00:07:19,820 There are cooling times, 141 00:07:19,820 --> 00:07:20,940 temperature levels, 142 00:07:21,860 --> 00:07:23,180 material quality specs, 143 00:07:24,140 --> 00:07:25,380 interesting tools of the trade, 144 00:07:25,600 --> 00:07:29,180 and I know so much more that you take for granted 145 00:07:29,180 --> 00:07:31,700 with your craft because you use them all the time. 146 00:07:32,040 --> 00:07:35,940 Yet we know nothing about showing these things to your customers. 147 00:07:36,130 --> 00:07:39,780 Things they never have the ability to know or see otherwise 148 00:07:40,330 --> 00:07:43,300 adds to their perspective of the value of your products. 149 00:07:43,800 --> 00:07:47,820 And the great thing about this is this added value doesn't 150 00:07:47,820 --> 00:07:50,860 cost you more in materials or production time. 151 00:07:51,320 --> 00:07:52,620 You are already doing it. 152 00:07:53,050 --> 00:07:56,580 It's just that your audience doesn't know about it and it's 153 00:07:56,580 --> 00:07:59,100 well worth your while to tell them. 154 00:07:59,700 --> 00:08:03,780 Share interesting parts of your production in social media posts or 155 00:08:03,780 --> 00:08:08,500 reels. Write a blog article about a funny or not so 156 00:08:08,500 --> 00:08:11,620 funny at the time story that brought you to a current 157 00:08:11,620 --> 00:08:12,820 level of expertise. 158 00:08:13,700 --> 00:08:16,590 Talk about these things to booth visitors at craft shows. 159 00:08:17,260 --> 00:08:18,110 Even better. 160 00:08:18,440 --> 00:08:23,230 Do demos at live person events that always draws a crowd 161 00:08:23,230 --> 00:08:24,870 and sparks conversation. 162 00:08:25,520 --> 00:08:28,080 Maybe I can best summarize it by saying, 163 00:08:28,480 --> 00:08:31,360 don't make in private and sell in public. 164 00:08:31,910 --> 00:08:35,160 Show them all stages of how you get your product from 165 00:08:35,160 --> 00:08:36,080 start to finish. 166 00:08:36,450 --> 00:08:41,080 They'll be intrigued and like what's happening with me with chocolate? 167 00:08:41,250 --> 00:08:45,000 They'll have a new found appreciation for your creations, 168 00:08:45,440 --> 00:08:49,600 which of course leads to more business and new customers. 169 00:08:51,990 --> 00:08:52,960 That's a wrap. 170 00:08:53,220 --> 00:08:54,960 I'm a get to the point kind of girl, 171 00:08:55,260 --> 00:08:58,280 and this is what you can expect from these quick midweek 172 00:08:58,280 --> 00:09:01,080 sessions. Now it's your turn. 173 00:09:01,650 --> 00:09:03,920 Go out and fulfill that dream of yours. 174 00:09:04,240 --> 00:09:06,320 Share your handmade products with us. 175 00:09:06,770 --> 00:09:08,960 We want them and they bring us both. 176 00:09:09,330 --> 00:09:10,520 So much happiness.