I wanna talk about something that stopped me in my tracks recently.
Speaker:It's a phrase,
Speaker:just four words.
Speaker:it's changed the way I think about
Speaker:generosity
Speaker:boundaries and where I put my energy.
Speaker:The
Speaker:phrase
Speaker:is, commit to the committed and I have to give credit where credit is due.
Speaker:These words that came from my very smart friend, Alex Hagen.
Speaker:We were having a conversation a little while ago, and he dropped this line
Speaker:in so casually, like it was the most obvious thing in the entire world.
Speaker:thank you Alex.
Speaker:This one is for you.
Speaker:Fun fact.
Speaker:Well, this podcast is made for women in business.
Speaker:Alex religiously listens to it.
Speaker:That
Speaker:is a good friend, isn't it?
Speaker:So we love Alex.
Speaker:Thank you so much, Alex.
Speaker:He'll have a giggle as he listens to this.
Speaker:Now, if you are a woman who runs a business, whether that's
Speaker:service based or product based, chances are you are generous.
Speaker:We're all pretty
Speaker:generous.
Speaker:As women, we give our time.
Speaker:You might give your expertise, you might give your energy freely and.
Speaker:And
Speaker:That's beautiful.
Speaker:Can you hear the sarcasm in my voice?
Speaker:But today I wanna challenge you on something, just
Speaker:something really, really small.
Speaker:Are you giving your best to the people who are actually showing up?
Speaker:Or
Speaker:are you spreading yourself thin?
Speaker:Like Marmite trying to win over the people who aren't?
Speaker:PS. I hate Marmite, Vegemite all the way.
Speaker:I'm an Aussie kid.
Speaker:What can I say?
Speaker:Stick with me because by the end of this episode,
Speaker:you'll have three practical takeaways
Speaker:you can use straight away.
Speaker:You know, I love practical takeaways on this podcast.
Speaker:I will also tell you a story
Speaker:that kicked.
Speaker:All of this off.
Speaker:and it's going to surprise you.
Speaker:Now, my podcast producer is gonna be very happy 'cause I sometimes
Speaker:start stories and don't finish them.
Speaker:So, yay for the win.
Speaker:First of all, the story that started this whole thing off
Speaker:a
Speaker:few weeks ago, someone reached out to me and asked me for a free
Speaker:ticket to the next BD sprint.
Speaker:Now, if you know me at all, you'll know that my first instinct
Speaker:was, of course, I'll gift it.
Speaker:If I can help, I will.
Speaker:Especially when people, women in particular
Speaker:are struggling and I know how to help.
Speaker:That's just the way I'm wired.
Speaker:I'm sure some of you're nodding along,
Speaker:but this time I didn't answer straight away.
Speaker:At the beginning of the year, I gave myself permission
Speaker:to slow my decisions down, to sleep on things and to give myself
Speaker:time to think rather than react.
Speaker:Best gift I have given myself.
Speaker:the longer I sat with it, the more I remembered something I've seen play out
Speaker:over
Speaker:and
Speaker:over
Speaker:and
Speaker:again.
Speaker:When something is given for free, it's rarely treasure.
Speaker:There's no skin in the game.
Speaker:There's no stretch.
Speaker:There's no story of woo-hoo, I did this.
Speaker:So
Speaker:I went back with a different offer.
Speaker:I said I'd happily gift them a ticket if they could share it
Speaker:and bring along two other people.
Speaker:I thought, fair is fair.
Speaker:And
Speaker:Here's the thing, it it wasn't about the tickets
Speaker:at all.
Speaker:at all.
Speaker:It was not about the tickets.
Speaker:If they could sell two spots into the BD sprint,
Speaker:they could sell
Speaker:full stop.
Speaker:It was a mini masterclass in action.
Speaker:They'd feel proud.
Speaker:They would build confidence.
Speaker:They'd prove something to themselves and walk in already
Speaker:knowing that they're capable.
Speaker:A proper
Speaker:win win, win, don't you reckon?
Speaker:the next day I was telling Alex the story
Speaker:and he smiled and nodded, and as Alex done, he's like, yeah, that's committing
Speaker:to the committed, and I'm like.
Speaker:I'm glad I've got a
Speaker:smart friend
Speaker:and I just like sat there for a second because he'd put language around something
Speaker:that I've been doing instinctively for years, but he had never quite articulated
Speaker:so cleanly
Speaker:committing to the committed
Speaker:if they're committed,
Speaker:they'll find two people, they'll earn their spot and they'll
Speaker:get enormous value from it.
Speaker:And if they're not.
Speaker:No harm done.
Speaker:it felt aligned.
Speaker:It felt generous, but also generous with boundaries.
Speaker:It felt supportive, but not rescuing someone,
Speaker:This is about how we run our businesses,
Speaker:how we choose our clients, and honestly how we protect our own
Speaker:energy so we can keep doing good work.
Speaker:does it look like in practice though?
Speaker:because I've lived this from both sides,
Speaker:So my first example was the client who showed up when it
Speaker:would've been really easy not to,
Speaker:and I would've let her off the hook.
Speaker:So I had a client, let's call her Danny.
Speaker:She's a
Speaker:senior business leader.
Speaker:She runs multiple businesses.
Speaker:She sits on two boards and she has three kids.
Speaker:I know.
Speaker:She's amazing.
Speaker:Don't even compare yourself.
Speaker:I try not to.
Speaker:One of those businesses wasn't doing actually very well, and we were working.
Speaker:Together to turn that around.
Speaker:And we had a session booked for 10:00 AM and overnight
Speaker:she'd
Speaker:received some really bad media coverage.
Speaker:Reporters were calling the business world wanted a piece of her.
Speaker:it was really not good news, and I watched.
Speaker:How this played out.
Speaker:And I thought, am I gonna get a text message three minutes before we go?
Speaker:Nope.
Speaker:She showed up.
Speaker:She was fully present, she was focused.
Speaker:She didn't take a single phone call or look at her phone the entire time.
Speaker:I mean, the discipline of this woman amazing.
Speaker:Right?
Speaker:Even to start with.
Speaker:and you know what?
Speaker:Within six months she'd turned that business around.
Speaker:She'd kept all of her talent and she turned a profit.
Speaker:I have no doubt that the outcome was so positive because of the way
Speaker:she showed up time and time again.
Speaker:That's commitment.
Speaker:And when someone commits like that,
Speaker:oh man, I am all in.
Speaker:I will move mountains.
Speaker:I will cheer you on.
Speaker:I will be by your side.
Speaker:I've got a client for life.
Speaker:She's got a business coach for life, whoop whoop.
Speaker:Example number two.
Speaker:When I first tested the BD sprint with my thriving women community,
Speaker:I shared some of the results with my email list and my inbox exploded.
Speaker:People were begging to join and within 38 hours, sorry, within 48 hours, I
Speaker:had created a program structure, opened enrollments, and 50 women had signed up.
Speaker:I was delighted.
Speaker:Delighted that it hit people where they're at But here's what I insisted on.
Speaker:I insisted on a clear plan
Speaker:an
Speaker:a day of actual business development, not faffing around, not creating
Speaker:content, not hiding behind your computer,
Speaker:picking up the phone, building relationships, doing the work.
Speaker:Then
Speaker:Then showing up in our video messaging app to share your wins,
Speaker:your learnings, your stuff, ups.
Speaker:'cause they're my favorite
Speaker:because that's where we all learn when we're all stuffing up together.
Speaker:my commitment back to that community, I promised that I would provide three plans.
Speaker:For them to choose one from.
Speaker:Yeah.
Speaker:I would show up every morning with a sales tip and I would end the day, wrap
Speaker:the day up with some accountability.
Speaker:I also provided gold stars because people are so competitive
Speaker:and the gold stars is where the magic happened,
Speaker:the results, I think you've already heard some of the results around the
Speaker:traps here, but over 10 days, 50 women generated 1500 new LinkedIn connections.
Speaker:322 phone calls
Speaker:were called, made and answered.
Speaker:97 meetings were booked, 26 proposals sent out, and 103 pieces of new
Speaker:business secured resulting in just over,
Speaker:I know a lazy half a million dollars sold.
Speaker:We're talking real revenue,
Speaker:real clients, and real momentum.
Speaker:And like I say, the numbers do not lie
Speaker:but that wasn't the best bit.
Speaker:The real magic is in the confidence.
Speaker:It's in the momentum built.
Speaker:It's in the beautiful daily habits that people now have.
Speaker:It was in the community.
Speaker:That community was so strong.
Speaker:They were cheering each other along.
Speaker:They were doing all the things and.
Speaker:Everyone had fun
Speaker:because sales can be fun.
Speaker:Who would've thought Emma McQueen thinks sales can be fun.
Speaker:And
Speaker:here's the kicker for me,
Speaker:10 women
Speaker:who joined the BD Sprint went on to join Thriving Women
Speaker:simply because they saw the power of daily sales effort.
Speaker:They got the micro wins and the confidence
Speaker:and they wanted more, and that only happened because both sides were committed
Speaker:I committed to showing up each and every day and they committed to doing the work.
Speaker:that's the only reason.
Speaker:Commitment both sides.
Speaker:sides.
Speaker:This
Speaker:one's a bit more personal.
Speaker:My own commitment when I had nothing to say.
Speaker:I'm sure everyone's been there.
Speaker:When I first started my business, I was genuinely like, I've got nothing to say.
Speaker:I mean, those who know me know how ridiculous that actually sounds now.
Speaker:But at the time, I really believed it.
Speaker:I'm like, who wants to hear from me?
Speaker:I've got nothing to say.
Speaker:Whatever.
Speaker:Boring, boring, boring.
Speaker:So I went and worked with a copywriter.
Speaker:She grilled me for about three hours until I had a solid
Speaker:communications plan strong content, and also some of the gold that I didn't
Speaker:even know was laying there right now.
Speaker:Some people would pop that baby in a drawer, never to be seen again.
Speaker:Yeah, I'm looking at you, pull it out.
Speaker:I dedicated an hour each week to writing.
Speaker:I put it in the diary, and I spent that hour writing.
Speaker:Not procrastinating, not faffing, not looking at emails.
Speaker:Writing
Speaker:I did this consistently for about 18 months.
Speaker:I still write today, but these days I can kick a blog post out in about 25 minutes.
Speaker:Now you're sitting there going AI's useful for that.
Speaker:I know, but I like writing.
Speaker:So anyway, here's the beautiful thing that came out of that.
Speaker:Commitment that I made to myself about a year and a half into being
Speaker:really consistent with my writing.
Speaker:I had enough material and enough confidence in my
Speaker:own voice to write a book.
Speaker:Go-Getter came out of that discipline, that commitment to showing up week after
Speaker:week, even when I didn't feel like it
Speaker:gave me 25,000 words in a published book.
Speaker:That's not me bragging about the book.
Speaker:That's me saying, I committed to my writing and I keep
Speaker:committing to my writing, and now I'm writing my second book.
Speaker:And surprise, surprise, it's all about sales.
Speaker:because sales has become the heartbeat of everything that we do, and I want
Speaker:to put what I've learned into the hands of as many women as possible.
Speaker:None of that would've happened
Speaker:if I hadn't committed to myself first.
Speaker:As Alex would say,
Speaker:I committed to the committed,
Speaker:and in this case the committed person was me.
Speaker:Now I wanna be honest about the flip side.
Speaker:'cause there is a flip side because I think this is where a lot of us
Speaker:get a wee bit stuck.
Speaker:I care deeply about results.
Speaker:I'm known as the results coach,
Speaker:and specifically, I care about sales results
Speaker:because sales is the engine of every single business.
Speaker:If there's no sales, there's no clients.
Speaker:If there's no clients, there's no revenue, you know, you know all the things.
Speaker:And you can have the most beautiful brand, the most polished website, the
Speaker:most incredible offer in the world.
Speaker:But if you're not selling it, you don't actually have a business.
Speaker:You have a hobby.
Speaker:And I don't coach hobbies.
Speaker:So one of our filter questions when someone comes to work with me
Speaker:is,
Speaker:are you prepared to do the work?
Speaker:It sounds straightforward, doesn't it?
Speaker:It sounds straightforward
Speaker:because if
Speaker:they're not prepared to do the work
Speaker:and they expect someone else to do it, IE me, we are gonna drive each other nuts.
Speaker:I will guide, I will cheer, lead.
Speaker:I will encourage, I'll even get my pompoms out.
Speaker:Don't you worry about that.
Speaker:I'm here for it.
Speaker:I will come up with practical solutions.
Speaker:I'll give you all the strategies that you need.
Speaker:I'll work with you on 30, 60, 90 day plans.
Speaker:Whatever is necessary, but ultimately the results are on you.
Speaker:And I'll tell you something.
Speaker:When I'm having a conversation with a potential client,
Speaker:it's not just the conversation itself,
Speaker:it's how they've popped into my calendar.
Speaker:It's what they've done to prepare, they rescheduled me?
Speaker:Have they told me?
Speaker:Have they taken time to think of some questions?
Speaker:All of those things tell me
Speaker:how serious they are.
Speaker:And if you are not a fit,
Speaker:it's not going to work
Speaker:because I'm going to suggest things
Speaker:and you are just gonna go, nah,
Speaker:nah,
Speaker:nah,
Speaker:nah.
Speaker:And I'd rather you go get a different coach, someone that you vibe with.
Speaker:Then have you coming back at me month or month going, nah, nah,
Speaker:nah.
Speaker:it
Speaker:doesn't work.
Speaker:It sounds harsh, doesn't it?
Speaker:It's not me being harsh.
Speaker:It's me committing to the committed
Speaker:let me give you one more story because I think this one really.
Speaker:It kind of drives it home.
Speaker:I had a clarity call with a woman recently who had a premium offer.
Speaker:I'm talking premium offer, It was beautiful, and she told me very directly
Speaker:that she didn't wanna do sales calls.
Speaker:I don't know why she was coming to Emma McQueen, just quietly.
Speaker:But anyway,
Speaker:I'm known for Sales Lady.
Speaker:But anyway, she wanted to create content that engaged people and essentially
Speaker:pushed them to buy her product.
Speaker:She wanted the content to do the selling for her.
Speaker:Content
Speaker:can be powerful, and I'm a huge believer in showing up consistently
Speaker:and building trust through what you put out into the world.
Speaker:I get it.
Speaker:I've got so much intellectual property myself,
Speaker:but the reality.
Speaker:When you have a premium product or a premium service,
Speaker:people need to talk to you.
Speaker:They need to feel your energy.
Speaker:They need to ask the questions.
Speaker:They need to know that you are the right person before they
Speaker:hand over That kind of investment
Speaker:Content alone won't close the gap.
Speaker:Just in case you are not listening.
Speaker:Content alone will not close the gap.
Speaker:I desperately wish it did.
Speaker:I have tried to do this many times,
Speaker:so I had to be really honest with her,
Speaker:and it was one of those conversations that felt a bit awkward, but also necessary.
Speaker:I said, look, unless you are prepared to do sales in whatever
Speaker:capacity feels aligned to you,
Speaker:because there are many ways to do that, right?
Speaker:I can't work with you.
Speaker:Because I'd be taking your money
Speaker:knowing that we're about to hit a wall every single time.
Speaker:I suggest picking up the phone, making a call, jumping on a Zoom
Speaker:call, following up a lead, and that's just not how I wanna spend my energy.
Speaker:And surely you don't wanna spend
Speaker:your energy on that,
Speaker:and that's not fair to her, and it's not fair to me.
Speaker:She was so lovely about it, but we both knew it wasn't the right fit,
Speaker:and that's okay.
Speaker:I'd rather be upfront about that on a clarity call
Speaker:than three months into a coaching relationship where neither of
Speaker:us is getting what we need.
Speaker:there's no win-win there.
Speaker:Is there
Speaker:funny story though, very quickly
Speaker:she came back and asked if she could do sales with me.
Speaker:Hilarious.
Speaker:Anyway, that's committing to the committed
Speaker:sometimes it means saying I'm not your person and you are not my person.
Speaker:And
Speaker:also takes courage as well.
Speaker:So
Speaker:I've got some takeaways for you.
Speaker:'cause you know, I love practical,
Speaker:Here are three things I want you to walk away with today.
Speaker:Check your energy, like just do a little audit of your energy.
Speaker:Look at where you are spending your time this week.
Speaker:You're pouring into people who are showing up,
Speaker:doing the work and meeting you halfway.
Speaker:Or are you chasing people who keep canceling?
Speaker:Keep rescheduling.
Speaker:Keep saying maybe
Speaker:keep asking for more without putting anything in.
Speaker:Just make a list.
Speaker:Be really honest with yourself.
Speaker:You don't have to share it,
Speaker:but then redirect your energy towards the people who are committed,
Speaker:the people who are showing up.
Speaker:That's where your results live.
Speaker:That's my practical tip number one.
Speaker:That's all about you
Speaker:take away.
Speaker:Number two,
Speaker:set the bar
Speaker:and
Speaker:then match it.
Speaker:Just like I did with the BD Sprint.
Speaker:I set super clear expectations upfront.
Speaker:Here's what I expect.
Speaker:Here's what I'd like you to do.
Speaker:Here's what I need from you, and here's what you'll get from me.
Speaker:Perfect.
Speaker:Clear, kind.
Speaker:When both sides know the deal, that's when the magic happens.
Speaker:This might be work with clients, it might be work with team members, it could be
Speaker:referral partners, it could be anyone.
Speaker:Just be clear.
Speaker:Clarity creates the connection and the connection creates more opportunities.
Speaker:And if someone can't meet the bar.
Speaker:That's okay.
Speaker:That's information, not failure for either of you.
Speaker:It's just data and you get to work out how you use that moving forward.
Speaker:And takeaway number three, test commitment before you invest.
Speaker:It sounds obvious,
Speaker:but
Speaker:so often we jump in without thinking it through, and
Speaker:this is the lesson from the free ticket story.
Speaker:Brianna's gonna be so proud of me for finishing this story off.
Speaker:Before you give away your time, your expertise, or your energy for free,
Speaker:create a small commitment test.
Speaker:That's all.
Speaker:Just a little one.
Speaker:It doesn't have to be
Speaker:money.
Speaker:It could be bring two people along.
Speaker:It could be.
Speaker:Send me three questions before our call.
Speaker:It'll be complete.
Speaker:One task before we meet.
Speaker:There's so many ways to test this out.
Speaker:So many ways, so many filters.
Speaker:And if they do that,
Speaker:brilliant, you know that they're in.
Speaker:If they don't,
Speaker:You've just saved yourself a whole lot of energy
Speaker:And
Speaker:And no harm done.
Speaker:back to the story I started with.
Speaker:I offered someone a free ticket to the BD sprint.
Speaker:If they could bring two people along,
Speaker:what do you reckon happened?
Speaker:What do you reckon happened?
Speaker:All right, we'll leave it there.
Speaker:No, I'm kidding.
Speaker:I'm kidding.
Speaker:I'm gonna tell you what happened.
Speaker:She didn't bring anyone.
Speaker:I wish the story was different, but it wasn't.
Speaker:And you know what?
Speaker:That's okay.
Speaker:That told me everything that I needed to know.
Speaker:No drama,
Speaker:no judgment.
Speaker:No hard feelings.
Speaker:It just confirmed that the commitment
Speaker:wasn't really there in the first place.
Speaker:And because I said that small test, I didn't waste my
Speaker:energy and neither did she.
Speaker:Everyone moved on.
Speaker:and imagine
Speaker:if I'd just handed over that free ticket straight away,
Speaker:no questions asked.
Speaker:She
Speaker:have had a spot.
Speaker:She probably wouldn't have shown up fully.
Speaker:She would've used my energy.
Speaker:And I would've given my energy to someone who wasn't ready for it.
Speaker:Instead of someone who was, I would've been focused on the
Speaker:wrong thing, the wrong person,
Speaker:and that's the power of what Alex handed me in that conversation.
Speaker:Commit to the committed
Speaker:four words.
Speaker:Absolute game changer.
Speaker:Generosity without boundaries leads to burnout.
Speaker:Generosity with boundaries,
Speaker:leads to impact.
Speaker:And man, I'm all for the impact.
Speaker:And when you commit to the committed,
Speaker:everyone wins.
Speaker:I want you to go into this week and ask yourself: Who in my world
Speaker:is truly committed?
Speaker:And am I
Speaker:matching
Speaker:that commitment?
Speaker:Because I'll tell you this,
Speaker:I'll always be in your corner if you are committed.
Speaker:Even when it's hard, even when things aren't going well, even
Speaker:when it
Speaker:looks disastrous.
Speaker:'cause we can turn that stuff around.
Speaker:Yeah, but you need to be in the arena with me.
Speaker:That's the deal.
Speaker:You can't be on the outside.
Speaker:Thanks for having a couple with me today.
Speaker:If this episode resonated, please share it with a friend.
Speaker:Share it with someone who needs to hear it.
Speaker:We want more eyes and ears on our podcast, and if you want to experience
Speaker:what commitment looks like in action, come join us for the X BD sprint.
Speaker:I'd love to have you there.
Speaker:You can even bring your friends, just no free tickets.
Speaker:Okay.
Speaker:Until next time you've got this.
Speaker:Keep going