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I wanna talk about something that stopped me in my tracks recently.

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It's a phrase,

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just four words.

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it's changed the way I think about

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generosity

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boundaries and where I put my energy.

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The

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phrase

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is, commit to the committed and I have to give credit where credit is due.

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These words that came from my very smart friend, Alex Hagen.

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We were having a conversation a little while ago, and he dropped this line

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in so casually, like it was the most obvious thing in the entire world.

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thank you Alex.

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This one is for you.

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Fun fact.

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Well, this podcast is made for women in business.

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Alex religiously listens to it.

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That

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is a good friend, isn't it?

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So we love Alex.

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Thank you so much, Alex.

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He'll have a giggle as he listens to this.

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Now, if you are a woman who runs a business, whether that's

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service based or product based, chances are you are generous.

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We're all pretty

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generous.

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As women, we give our time.

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You might give your expertise, you might give your energy freely and.

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And

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That's beautiful.

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Can you hear the sarcasm in my voice?

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But today I wanna challenge you on something, just

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something really, really small.

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Are you giving your best to the people who are actually showing up?

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Or

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are you spreading yourself thin?

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Like Marmite trying to win over the people who aren't?

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PS. I hate Marmite, Vegemite all the way.

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I'm an Aussie kid.

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What can I say?

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Stick with me because by the end of this episode,

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you'll have three practical takeaways

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you can use straight away.

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You know, I love practical takeaways on this podcast.

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I will also tell you a story

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that kicked.

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All of this off.

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and it's going to surprise you.

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Now, my podcast producer is gonna be very happy 'cause I sometimes

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start stories and don't finish them.

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So, yay for the win.

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First of all, the story that started this whole thing off

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a

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few weeks ago, someone reached out to me and asked me for a free

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ticket to the next BD sprint.

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Now, if you know me at all, you'll know that my first instinct

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was, of course, I'll gift it.

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If I can help, I will.

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Especially when people, women in particular

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are struggling and I know how to help.

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That's just the way I'm wired.

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I'm sure some of you're nodding along,

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but this time I didn't answer straight away.

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At the beginning of the year, I gave myself permission

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to slow my decisions down, to sleep on things and to give myself

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time to think rather than react.

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Best gift I have given myself.

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the longer I sat with it, the more I remembered something I've seen play out

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over

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and

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over

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and

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again.

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When something is given for free, it's rarely treasure.

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There's no skin in the game.

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There's no stretch.

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There's no story of woo-hoo, I did this.

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So

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I went back with a different offer.

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I said I'd happily gift them a ticket if they could share it

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and bring along two other people.

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I thought, fair is fair.

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And

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Here's the thing, it it wasn't about the tickets

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at all.

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at all.

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It was not about the tickets.

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If they could sell two spots into the BD sprint,

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they could sell

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full stop.

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It was a mini masterclass in action.

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They'd feel proud.

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They would build confidence.

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They'd prove something to themselves and walk in already

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knowing that they're capable.

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A proper

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win win, win, don't you reckon?

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the next day I was telling Alex the story

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and he smiled and nodded, and as Alex done, he's like, yeah, that's committing

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to the committed, and I'm like.

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I'm glad I've got a

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smart friend

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and I just like sat there for a second because he'd put language around something

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that I've been doing instinctively for years, but he had never quite articulated

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so cleanly

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committing to the committed

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if they're committed,

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they'll find two people, they'll earn their spot and they'll

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get enormous value from it.

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And if they're not.

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No harm done.

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it felt aligned.

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It felt generous, but also generous with boundaries.

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It felt supportive, but not rescuing someone,

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This is about how we run our businesses,

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how we choose our clients, and honestly how we protect our own

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energy so we can keep doing good work.

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does it look like in practice though?

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because I've lived this from both sides,

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So my first example was the client who showed up when it

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would've been really easy not to,

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and I would've let her off the hook.

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So I had a client, let's call her Danny.

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She's a

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senior business leader.

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She runs multiple businesses.

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She sits on two boards and she has three kids.

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I know.

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She's amazing.

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Don't even compare yourself.

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I try not to.

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One of those businesses wasn't doing actually very well, and we were working.

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Together to turn that around.

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And we had a session booked for 10:00 AM and overnight

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she'd

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received some really bad media coverage.

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Reporters were calling the business world wanted a piece of her.

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it was really not good news, and I watched.

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How this played out.

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And I thought, am I gonna get a text message three minutes before we go?

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Nope.

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She showed up.

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She was fully present, she was focused.

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She didn't take a single phone call or look at her phone the entire time.

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I mean, the discipline of this woman amazing.

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Right?

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Even to start with.

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and you know what?

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Within six months she'd turned that business around.

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She'd kept all of her talent and she turned a profit.

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I have no doubt that the outcome was so positive because of the way

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she showed up time and time again.

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That's commitment.

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And when someone commits like that,

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oh man, I am all in.

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I will move mountains.

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I will cheer you on.

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I will be by your side.

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I've got a client for life.

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She's got a business coach for life, whoop whoop.

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Example number two.

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When I first tested the BD sprint with my thriving women community,

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I shared some of the results with my email list and my inbox exploded.

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People were begging to join and within 38 hours, sorry, within 48 hours, I

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had created a program structure, opened enrollments, and 50 women had signed up.

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I was delighted.

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Delighted that it hit people where they're at But here's what I insisted on.

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I insisted on a clear plan

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an

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a day of actual business development, not faffing around, not creating

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content, not hiding behind your computer,

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picking up the phone, building relationships, doing the work.

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Then

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Then showing up in our video messaging app to share your wins,

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your learnings, your stuff, ups.

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'cause they're my favorite

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because that's where we all learn when we're all stuffing up together.

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my commitment back to that community, I promised that I would provide three plans.

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For them to choose one from.

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Yeah.

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I would show up every morning with a sales tip and I would end the day, wrap

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the day up with some accountability.

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I also provided gold stars because people are so competitive

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and the gold stars is where the magic happened,

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the results, I think you've already heard some of the results around the

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traps here, but over 10 days, 50 women generated 1500 new LinkedIn connections.

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322 phone calls

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were called, made and answered.

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97 meetings were booked, 26 proposals sent out, and 103 pieces of new

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business secured resulting in just over,

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I know a lazy half a million dollars sold.

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We're talking real revenue,

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real clients, and real momentum.

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And like I say, the numbers do not lie

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but that wasn't the best bit.

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The real magic is in the confidence.

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It's in the momentum built.

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It's in the beautiful daily habits that people now have.

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It was in the community.

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That community was so strong.

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They were cheering each other along.

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They were doing all the things and.

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Everyone had fun

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because sales can be fun.

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Who would've thought Emma McQueen thinks sales can be fun.

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And

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here's the kicker for me,

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10 women

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who joined the BD Sprint went on to join Thriving Women

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simply because they saw the power of daily sales effort.

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They got the micro wins and the confidence

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and they wanted more, and that only happened because both sides were committed

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I committed to showing up each and every day and they committed to doing the work.

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that's the only reason.

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Commitment both sides.

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sides.

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This

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one's a bit more personal.

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My own commitment when I had nothing to say.

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I'm sure everyone's been there.

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When I first started my business, I was genuinely like, I've got nothing to say.

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I mean, those who know me know how ridiculous that actually sounds now.

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But at the time, I really believed it.

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I'm like, who wants to hear from me?

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I've got nothing to say.

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Whatever.

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Boring, boring, boring.

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So I went and worked with a copywriter.

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She grilled me for about three hours until I had a solid

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communications plan strong content, and also some of the gold that I didn't

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even know was laying there right now.

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Some people would pop that baby in a drawer, never to be seen again.

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Yeah, I'm looking at you, pull it out.

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I dedicated an hour each week to writing.

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I put it in the diary, and I spent that hour writing.

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Not procrastinating, not faffing, not looking at emails.

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Writing

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I did this consistently for about 18 months.

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I still write today, but these days I can kick a blog post out in about 25 minutes.

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Now you're sitting there going AI's useful for that.

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I know, but I like writing.

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So anyway, here's the beautiful thing that came out of that.

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Commitment that I made to myself about a year and a half into being

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really consistent with my writing.

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I had enough material and enough confidence in my

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own voice to write a book.

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Go-Getter came out of that discipline, that commitment to showing up week after

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week, even when I didn't feel like it

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gave me 25,000 words in a published book.

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That's not me bragging about the book.

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That's me saying, I committed to my writing and I keep

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committing to my writing, and now I'm writing my second book.

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And surprise, surprise, it's all about sales.

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because sales has become the heartbeat of everything that we do, and I want

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to put what I've learned into the hands of as many women as possible.

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None of that would've happened

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if I hadn't committed to myself first.

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As Alex would say,

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I committed to the committed,

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and in this case the committed person was me.

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Now I wanna be honest about the flip side.

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'cause there is a flip side because I think this is where a lot of us

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get a wee bit stuck.

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I care deeply about results.

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I'm known as the results coach,

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and specifically, I care about sales results

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because sales is the engine of every single business.

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If there's no sales, there's no clients.

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If there's no clients, there's no revenue, you know, you know all the things.

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And you can have the most beautiful brand, the most polished website, the

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most incredible offer in the world.

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But if you're not selling it, you don't actually have a business.

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You have a hobby.

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And I don't coach hobbies.

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So one of our filter questions when someone comes to work with me

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is,

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are you prepared to do the work?

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It sounds straightforward, doesn't it?

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It sounds straightforward

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because if

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they're not prepared to do the work

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and they expect someone else to do it, IE me, we are gonna drive each other nuts.

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I will guide, I will cheer, lead.

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I will encourage, I'll even get my pompoms out.

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Don't you worry about that.

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I'm here for it.

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I will come up with practical solutions.

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I'll give you all the strategies that you need.

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I'll work with you on 30, 60, 90 day plans.

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Whatever is necessary, but ultimately the results are on you.

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And I'll tell you something.

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When I'm having a conversation with a potential client,

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it's not just the conversation itself,

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it's how they've popped into my calendar.

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It's what they've done to prepare, they rescheduled me?

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Have they told me?

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Have they taken time to think of some questions?

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All of those things tell me

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how serious they are.

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And if you are not a fit,

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it's not going to work

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because I'm going to suggest things

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and you are just gonna go, nah,

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nah,

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nah,

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nah.

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And I'd rather you go get a different coach, someone that you vibe with.

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Then have you coming back at me month or month going, nah, nah,

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nah.

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it

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doesn't work.

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It sounds harsh, doesn't it?

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It's not me being harsh.

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It's me committing to the committed

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let me give you one more story because I think this one really.

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It kind of drives it home.

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I had a clarity call with a woman recently who had a premium offer.

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I'm talking premium offer, It was beautiful, and she told me very directly

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that she didn't wanna do sales calls.

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I don't know why she was coming to Emma McQueen, just quietly.

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But anyway,

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I'm known for Sales Lady.

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But anyway, she wanted to create content that engaged people and essentially

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pushed them to buy her product.

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She wanted the content to do the selling for her.

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Content

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can be powerful, and I'm a huge believer in showing up consistently

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and building trust through what you put out into the world.

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I get it.

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I've got so much intellectual property myself,

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but the reality.

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When you have a premium product or a premium service,

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people need to talk to you.

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They need to feel your energy.

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They need to ask the questions.

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They need to know that you are the right person before they

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hand over That kind of investment

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Content alone won't close the gap.

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Just in case you are not listening.

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Content alone will not close the gap.

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I desperately wish it did.

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I have tried to do this many times,

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so I had to be really honest with her,

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and it was one of those conversations that felt a bit awkward, but also necessary.

Speaker:

I said, look, unless you are prepared to do sales in whatever

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capacity feels aligned to you,

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because there are many ways to do that, right?

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I can't work with you.

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Because I'd be taking your money

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knowing that we're about to hit a wall every single time.

Speaker:

I suggest picking up the phone, making a call, jumping on a Zoom

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call, following up a lead, and that's just not how I wanna spend my energy.

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And surely you don't wanna spend

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your energy on that,

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and that's not fair to her, and it's not fair to me.

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She was so lovely about it, but we both knew it wasn't the right fit,

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and that's okay.

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I'd rather be upfront about that on a clarity call

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than three months into a coaching relationship where neither of

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us is getting what we need.

Speaker:

there's no win-win there.

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Is there

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funny story though, very quickly

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she came back and asked if she could do sales with me.

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Hilarious.

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Anyway, that's committing to the committed

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sometimes it means saying I'm not your person and you are not my person.

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And

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also takes courage as well.

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So

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I've got some takeaways for you.

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'cause you know, I love practical,

Speaker:

Here are three things I want you to walk away with today.

Speaker:

Check your energy, like just do a little audit of your energy.

Speaker:

Look at where you are spending your time this week.

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You're pouring into people who are showing up,

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doing the work and meeting you halfway.

Speaker:

Or are you chasing people who keep canceling?

Speaker:

Keep rescheduling.

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Keep saying maybe

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keep asking for more without putting anything in.

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Just make a list.

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Be really honest with yourself.

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You don't have to share it,

Speaker:

but then redirect your energy towards the people who are committed,

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the people who are showing up.

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That's where your results live.

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That's my practical tip number one.

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That's all about you

Speaker:

take away.

Speaker:

Number two,

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set the bar

Speaker:

and

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then match it.

Speaker:

Just like I did with the BD Sprint.

Speaker:

I set super clear expectations upfront.

Speaker:

Here's what I expect.

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Here's what I'd like you to do.

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Here's what I need from you, and here's what you'll get from me.

Speaker:

Perfect.

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Clear, kind.

Speaker:

When both sides know the deal, that's when the magic happens.

Speaker:

This might be work with clients, it might be work with team members, it could be

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referral partners, it could be anyone.

Speaker:

Just be clear.

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Clarity creates the connection and the connection creates more opportunities.

Speaker:

And if someone can't meet the bar.

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That's okay.

Speaker:

That's information, not failure for either of you.

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It's just data and you get to work out how you use that moving forward.

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And takeaway number three, test commitment before you invest.

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It sounds obvious,

Speaker:

but

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so often we jump in without thinking it through, and

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this is the lesson from the free ticket story.

Speaker:

Brianna's gonna be so proud of me for finishing this story off.

Speaker:

Before you give away your time, your expertise, or your energy for free,

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create a small commitment test.

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That's all.

Speaker:

Just a little one.

Speaker:

It doesn't have to be

Speaker:

money.

Speaker:

It could be bring two people along.

Speaker:

It could be.

Speaker:

Send me three questions before our call.

Speaker:

It'll be complete.

Speaker:

One task before we meet.

Speaker:

There's so many ways to test this out.

Speaker:

So many ways, so many filters.

Speaker:

And if they do that,

Speaker:

brilliant, you know that they're in.

Speaker:

If they don't,

Speaker:

You've just saved yourself a whole lot of energy

Speaker:

And

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And no harm done.

Speaker:

back to the story I started with.

Speaker:

I offered someone a free ticket to the BD sprint.

Speaker:

If they could bring two people along,

Speaker:

what do you reckon happened?

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What do you reckon happened?

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All right, we'll leave it there.

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No, I'm kidding.

Speaker:

I'm kidding.

Speaker:

I'm gonna tell you what happened.

Speaker:

She didn't bring anyone.

Speaker:

I wish the story was different, but it wasn't.

Speaker:

And you know what?

Speaker:

That's okay.

Speaker:

That told me everything that I needed to know.

Speaker:

No drama,

Speaker:

no judgment.

Speaker:

No hard feelings.

Speaker:

It just confirmed that the commitment

Speaker:

wasn't really there in the first place.

Speaker:

And because I said that small test, I didn't waste my

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energy and neither did she.

Speaker:

Everyone moved on.

Speaker:

and imagine

Speaker:

if I'd just handed over that free ticket straight away,

Speaker:

no questions asked.

Speaker:

She

Speaker:

have had a spot.

Speaker:

She probably wouldn't have shown up fully.

Speaker:

She would've used my energy.

Speaker:

And I would've given my energy to someone who wasn't ready for it.

Speaker:

Instead of someone who was, I would've been focused on the

Speaker:

wrong thing, the wrong person,

Speaker:

and that's the power of what Alex handed me in that conversation.

Speaker:

Commit to the committed

Speaker:

four words.

Speaker:

Absolute game changer.

Speaker:

Generosity without boundaries leads to burnout.

Speaker:

Generosity with boundaries,

Speaker:

leads to impact.

Speaker:

And man, I'm all for the impact.

Speaker:

And when you commit to the committed,

Speaker:

everyone wins.

Speaker:

I want you to go into this week and ask yourself: Who in my world

Speaker:

is truly committed?

Speaker:

And am I

Speaker:

matching

Speaker:

that commitment?

Speaker:

Because I'll tell you this,

Speaker:

I'll always be in your corner if you are committed.

Speaker:

Even when it's hard, even when things aren't going well, even

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when it

Speaker:

looks disastrous.

Speaker:

'cause we can turn that stuff around.

Speaker:

Yeah, but you need to be in the arena with me.

Speaker:

That's the deal.

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You can't be on the outside.

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Thanks for having a couple with me today.

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If this episode resonated, please share it with a friend.

Speaker:

Share it with someone who needs to hear it.

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We want more eyes and ears on our podcast, and if you want to experience

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what commitment looks like in action, come join us for the X BD sprint.

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I'd love to have you there.

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You can even bring your friends, just no free tickets.

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Okay.

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Until next time you've got this.

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Keep going