Jon Clayton:

Have you ever felt like perfectionism is holding you back?

Jon Clayton:

Or perhaps you wanted to do something but feel like you weren't good enough?

Jon Clayton:

Or maybe you've been so concerned about failure that you've given up on a

Jon Clayton:

great idea before you even got started.

Jon Clayton:

I'm joined by Mark Franklin, a mindset expert, to talk about the four fears that

Jon Clayton:

every business owner faces and how you can overcome them to achieve your dreams.

Jon Clayton:

In this episode, of Architecture Business Club, the weekly podcast for

Jon Clayton:

small firm founders who want to build their dream business in architecture

Jon Clayton:

and enjoy more freedom, flexibility, and fulfillment in what they do.

Jon Clayton:

I'm John Clayton, your host.

Jon Clayton:

I know that building an architecture business can feel hard, especially

Jon Clayton:

if you're a sole practitioner.

Jon Clayton:

The good news is that you don't have to do it alone.

Jon Clayton:

In 2024, we launched our membership community to a small group of

Jon Clayton:

founding members, including architects, architectural

Jon Clayton:

technologists, and interior designers.

Jon Clayton:

We meet online each week and occasionally in person to support

Jon Clayton:

each other in building our businesses and to have some fun along the way.

Jon Clayton:

In 2025, we are opening the doors to a limited number of new members.

Jon Clayton:

If you'd like to join this supportive group of like minded

Jon Clayton:

professionals, now's your chance.

Jon Clayton:

Just go to architecturebusinessclub.

Jon Clayton:

com forward slash waitlist or click the link in the show notes and enter

Jon Clayton:

your details So we can let you know how you can join this incredible group.

Jon Clayton:

And if you have any questions, just email John That's J O N

Jon Clayton:

at architecturebusinessclub.

Jon Clayton:

com.

Jon Clayton:

Now, let's explore the four fears

Jon Clayton:

Mark Franklin is an author, speaker, mindset expert and business strategist

Jon Clayton:

with over 20 years experience supporting business owners to embrace

Jon Clayton:

their four fears, the most common barriers preventing them from having

Jon Clayton:

the business or life of their dreams.

Jon Clayton:

His four fears programs are designed to move business owners and their

Jon Clayton:

teams from inertia to victory and find joy in that journey.

Jon Clayton:

Mark's vision is to help others write a better story for

Jon Clayton:

themselves and their families.

Jon Clayton:

Head over to Amazon, or reach out to Mark via the link in the show notes to grab

Jon Clayton:

a copy of Mark's book, How to Embrace the Four Fears of Business Ownership.

Jon Clayton:

Mark, welcome to Architecture Business Club.

Mark Franklin:

John.

Mark Franklin:

It's a delight to be here.

Mark Franklin:

It really is.

Jon Clayton:

Yeah, I'm really looking forward to this conversation today.

Jon Clayton:

I think this is going to be a good one.

Jon Clayton:

Mark, we have a shared love of music, and I know that in your

Jon Clayton:

free time that you are a drummer.

Jon Clayton:

Could you tell me a little bit about that and about the, uh,

Jon Clayton:

The bands that you play in.

Mark Franklin:

Okay.

Mark Franklin:

This could entirely take over the show, John.

Mark Franklin:

It really could.

Mark Franklin:

Uh, so yeah, I mean, I've been drumming since I was 12.

Mark Franklin:

So this is a bigger part of my life than pretty much

Mark Franklin:

anything else that I get up to.

Mark Franklin:

Um, I've been playing in all sorts of bands when I was at school.

Mark Franklin:

It's kind of, you know, the classic kind of metal bands that you always

Mark Franklin:

get into when you were a kid.

Mark Franklin:

Now it's a little bit calmer, it's more sort of new wave, um,

Mark Franklin:

alternative, Young Knives y, XTC, Elvis Costello sort of type of stuff.

Mark Franklin:

But it's, as I say, it's formed quite a significant sort of

Mark Franklin:

foundation within my life.

Mark Franklin:

My closest circle of friends are the guys that I've been in

Mark Franklin:

bands with, the guys and girls.

Mark Franklin:

I met my wife through music.

Mark Franklin:

Uh, my very, very best friend in the world was the front man

Mark Franklin:

in a band that I used to be in.

Mark Franklin:

So it's, it's just this massive passion of mine that regardless of where I am

Mark Franklin:

in business and in life, I always enjoy finding my way back behind the drum kit.

Jon Clayton:

Oh, I love that.

Jon Clayton:

I love that.

Jon Clayton:

I'm um, I'm a guitarist.

Jon Clayton:

I don't play in a band, but I play a lot at home and I've always been a

Jon Clayton:

big lover of music and we've already said actually, Mark, before we hit

Jon Clayton:

record on this interview, we could probably have another conversation about

Jon Clayton:

music that might last several hours.

Mark Franklin:

Yep.

Mark Franklin:

Yep.

Jon Clayton:

we might need to save that for another day.

Jon Clayton:

but I do look forward to that.

Jon Clayton:

Actually this ties into our theme of fear.

Jon Clayton:

I've always liked the idea of playing in a band, but I've

Jon Clayton:

never been brave enough to do it.

Jon Clayton:

So, yeah, that's definitely somewhere my fear has showed up for me in my life.

Mark Franklin:

Interesting.

Mark Franklin:

Interesting.

Mark Franklin:

Yeah, I confess, I mean, I am actually an introvert by nature.

Mark Franklin:

Uh, even though, you know, I sort of do a lot of speaking and things like that.

Mark Franklin:

And playing the drums, it's kind of, it's that lovely way of sort of being

Mark Franklin:

on stage and performing and being in front of everybody, but at the same

Mark Franklin:

time, Being at the back of the room.

Mark Franklin:

So, although you're having this kind of impact on the night, no one's really

Mark Franklin:

paying that much attention to you.

Mark Franklin:

So it's a lovely kind of little balance that I've found.

Mark Franklin:

So take up the drums.

Jon Clayton:

Oh, that's, that,

Mark Franklin:

in the

Jon Clayton:

be, yeah, yeah, that might be the, the gateway instrument

Jon Clayton:

for me to get into playing in bands.

Jon Clayton:

Although, uh, yeah, my drumming, I'm sure is pretty, it'd be pretty

Jon Clayton:

atrocious having not really done it.

Jon Clayton:

So, um, yeah, might need to work on that.

Jon Clayton:

So, Mark, we are going to talk about fear.

Jon Clayton:

And there's specifically four fears that we're going to, we're going to talk

Jon Clayton:

about in this episode, and we're going to do that so that the listeners, they

Jon Clayton:

can work, work their way around these fears and ultimately be more successful

Jon Clayton:

in their business and their life.

Jon Clayton:

Mark, you are known as the four fears guy.

Jon Clayton:

Now, what led you to focus on this?

Mark Franklin:

Again, it's, it's a sort of long and varied story, I suppose.

Mark Franklin:

My background is actually graphic design.

Mark Franklin:

So graphic design and communication, that's what I did at uni, those

Mark Franklin:

were my first jobs and within sort of marketing teams and so on.

Mark Franklin:

I loved this role of creating or solving your client's problems and

Mark Franklin:

presenting something that would connect to their audience in a way

Mark Franklin:

that would make them take action.

Mark Franklin:

And the last proper corporate job I had which lasted 20 odd years.

Mark Franklin:

I started again in the marketing team as a designer creating.

Mark Franklin:

Catalogues, leaflets, brochures, putting on events, incentives, web stuff,

Mark Franklin:

as it kind of was in the early days for this really diverse sales team.

Mark Franklin:

And what I learned through working with them, and again, coming back to my design

Mark Franklin:

roots, I thought it's really important to understand your audience, what it is

Mark Franklin:

that kind of excites and delights them, or will actually help them take action.

Mark Franklin:

So I spent a lot of time getting to know them.

Mark Franklin:

And within those conversations, it became apparent that You can give them

Mark Franklin:

the best catalogs in the world, you can give them the best sales tools, the best

Mark Franklin:

websites and all that, if they still don't have that internal motivation,

Mark Franklin:

that desire to do something that's right for them, nothing's going to change.

Mark Franklin:

And it's through that kind of realization of, okay, so what does that look like?

Mark Franklin:

How can we help the sales team with their mindset, with their confidence, with that

Mark Franklin:

belief of what it is they really want and why that's so important to them, they're

Mark Franklin:

going to go out and do something about it.

Mark Franklin:

That's how I got into Learning and taking courses on coaching, like

Mark Franklin:

say mindset, personal development, limiting beliefs, et cetera, et cetera.

Mark Franklin:

And as I grew within the company and kind of took on more responsibility,

Mark Franklin:

shifted the focus onto that more and more.

Mark Franklin:

And this kind of magical thing happened in that we suddenly

Mark Franklin:

started selling an awful lot more.

Mark Franklin:

It was children's books.

Mark Franklin:

So we started doing really, really well as a business because the sales team

Mark Franklin:

were really connected with what it was.

Mark Franklin:

It was important for them.

Mark Franklin:

And that was the kind of magical moment for me.

Mark Franklin:

But within those conversations, the things that had been holding them back,

Mark Franklin:

they just kept coming up, these kind of four recurring hesitations, I suppose,

Mark Franklin:

which were what became the four fears.

Jon Clayton:

And that leads perfectly onto my next question for you,

Jon Clayton:

Mark, which is the four fears.

Jon Clayton:

What are the four fears that you talk about?

Jon Clayton:

Could you give us a quick rundown of those?

Mark Franklin:

I will, yeah, and essentially To kind of pick

Mark Franklin:

each one out separately, um, I would list them as follows.

Mark Franklin:

So you've got the first one, which is the fear of not being ready.

Mark Franklin:

So this is essentially perfectionism.

Mark Franklin:

It is that idea of there's this thing that I want to do, but I'm not

Mark Franklin:

going to do it yet because I still want to tinker around with it and

Mark Franklin:

make sure it's absolutely perfect.

Mark Franklin:

The second fear is the fear of not being good enough.

Mark Franklin:

And although I talk about the four fears separately, they overlap and interlink

Mark Franklin:

so much because going back to that first fear, when you're saying this thing

Mark Franklin:

isn't ready yet, what you're actually saying is, it isn't good enough yet.

Mark Franklin:

And as you dig deeper into that, it's kind of more the question

Mark Franklin:

of, am I good enough yet?

Mark Franklin:

And the whole, I'm not good enough sort of fear is that kind of comparisonitis, that

Mark Franklin:

looking sideways, that imposter syndrome, the, what will other people think of me?

Jon Clayton:

Mm.

Mark Franklin:

Third fear is the fear of not having enough time, which kind of

Mark Franklin:

leads us into procrastination and, you know, finding ourselves easily distracted

Mark Franklin:

doing the things that don't serve us.

Mark Franklin:

And it's never really about not having enough time.

Mark Franklin:

It's more about those first two fears.

Mark Franklin:

There's what is it that's stopping me from taking action?

Mark Franklin:

What is it that I'm worried about in terms of what other people

Mark Franklin:

will think when I do the thing?

Mark Franklin:

That I should be using my time to do.

Mark Franklin:

And then finally the fourth fear is this overarching fear of failure.

Mark Franklin:

The what if I get it wrong?

Mark Franklin:

Which again links back into those first three of what will people think if I put

Mark Franklin:

this thing out there that isn't ready, therefore it isn't perfect, therefore

Mark Franklin:

it's not good enough, therefore I obviously didn't spend enough time on

Mark Franklin:

it, and therefore I'm going to fail.

Jon Clayton:

I think I can honestly say that I've, I've experienced all

Jon Clayton:

four of those at different points.

Jon Clayton:

Perhaps sometimes at the same time, various points throughout my life.

Jon Clayton:

Could we talk a little bit about the first fear the fear of not being ready.

Jon Clayton:

How have you seen that particular fear hold people back?

Mark Franklin:

This is, it's an interesting one in so much as People

Mark Franklin:

don't necessarily see it straight away.

Mark Franklin:

So I mean, I can think of clients and conversations that I've been

Mark Franklin:

working with recently where there's something that they want to do.

Mark Franklin:

But for whatever reason, they're just not doing it.

Mark Franklin:

They're not getting across the line.

Mark Franklin:

And when you kind of have that coaching conversation, right,

Mark Franklin:

you know, what's the worst would happen if you put it out there now?

Mark Franklin:

It's relatively easy to break down that hesitation.

Mark Franklin:

If you start sort of applying some logic.

Mark Franklin:

So there was someone I was speaking to.

Mark Franklin:

Actually, rather than use someone else, um, I'll use my own story.

Mark Franklin:

Uh, when I first started out on my business, one of the first things I

Mark Franklin:

thought I had to do was get the website out there and it had to be perfect and,

Mark Franklin:

you know, explain everything that I did.

Mark Franklin:

At about three months, I think, it, uh, sort of launching my business, I

Mark Franklin:

had this massive pivot of, actually, I'm not going to do this one thing.

Mark Franklin:

I really am going to go all out on the four fears.

Mark Franklin:

But I had this lovely website and it didn't quite talk about the four

Mark Franklin:

fears in the way that it should.

Mark Franklin:

And I was like, but it's lovely.

Mark Franklin:

I don't want to take it down and I don't want to kind of, you know, rewrite it.

Mark Franklin:

And someone basically I just put it out there to a community.

Mark Franklin:

I was, you know, that's what basically said, you know, should

Mark Franklin:

I just turn the website off, keep talking about the business?

Mark Franklin:

And then as the business kind of moves forward and I get.

Mark Franklin:

The kind of detail of what the forfears website should look like then I can

Mark Franklin:

launch it they're like, yeah, of course Why why are you hesitating?

Mark Franklin:

Yeah, this is what you do yourself Kind of falling victim to your own sort of

Mark Franklin:

not following advice, but it is that There's this thing in front of me.

Mark Franklin:

I should be doing it And I'm not because I don't think it's ready And a lot of

Mark Franklin:

the conversations I have in terms of helping people embrace that is that

Mark Franklin:

you've got all this list of almosts and yets, things that I'm almost ready

Mark Franklin:

to do, things that I'm not doing yet.

Mark Franklin:

How can we turn those almosts and yets into action?

Jon Clayton:

Yeah, I, I've experienced this a lot, like not feeling that.

Jon Clayton:

Not feeling that I'm ready or the thing that I'm working on is ready.

Jon Clayton:

I've had more success in recent years at just getting it done.

Jon Clayton:

But historically I have been quite a perfectionist and

Jon Clayton:

procrastinator on things.

Jon Clayton:

Like you mentioned about your website, I've definitely experienced that

Jon Clayton:

where I've spent months working on.

Jon Clayton:

I remember the first website that I had, uh, would be back in 2011.

Jon Clayton:

There was so much time that was spent on that before it went live.

Jon Clayton:

You know, it's not ready.

Jon Clayton:

It's not ready.

Jon Clayton:

And even when it finally did launch, I mean, I still wasn't happy with it,

Jon Clayton:

but then websites, the way I look at it these days is more that websites

Jon Clayton:

are never finished anyway, that they're always going to be constantly developing

Jon Clayton:

and being iterated and improved.

Jon Clayton:

The last website that I launched, I managed to do it.

Jon Clayton:

Within two weeks from deciding to do it to actually getting it launched.

Jon Clayton:

So I was really proud of that because I think the first

Jon Clayton:

one took about nine months.

Mark Franklin:

You're absolutely right, John, in terms of that.

Mark Franklin:

It's kind of how we find ourselves in a better place in terms of our

Mark Franklin:

relationship with perfectionism.

Mark Franklin:

So you're welcome.

Mark Franklin:

Oh, again, linking into the second theory, in fact, you know, good enough.

Mark Franklin:

What does good enough need to look like right now for me to move forward?

Mark Franklin:

If I may just kind of ask you a question, as you said, you know, you've got, you've

Mark Franklin:

found yourself in a better place, uh, in terms of that not being really, what, what

Mark Franklin:

do you think's helped you make that move?

Jon Clayton:

I think there was a few things that Have helped me take

Jon Clayton:

a bit of a step back to look at the bigger picture of the business.

Jon Clayton:

Particularly the website thing I've done a few different websites over the years

Jon Clayton:

and I think I got to the point where.

Jon Clayton:

I just got so frustrated with previous attempts to do it and I just sort

Jon Clayton:

of realized that actually that in the instance of the last site that

Jon Clayton:

I did, it was more a case that look, done is better than perfect and it's

Jon Clayton:

just, it's never going to be finished.

Jon Clayton:

I think it was a few different factors that sort of led me to just

Jon Clayton:

get to a point where I was a little bit more able to let go of some of

Jon Clayton:

the previous perfectionism, I think.

Jon Clayton:

Not sure if that quite answers the question, but, Hmm.

Mark Franklin:

It does.

Mark Franklin:

Yeah.

Mark Franklin:

No, I totally get it.

Mark Franklin:

And you're absolutely right.

Mark Franklin:

I mean, done versus.

Mark Franklin:

Yeah, perfect perfect is Kind of the secret sauce really isn't it?

Mark Franklin:

It's the kind of linking into the kind of the second fear that good enough even

Mark Franklin:

if you Take that brave decision of okay.

Mark Franklin:

I'm just gonna put it out there even though in the back

Mark Franklin:

of my mind I'm not convinced.

Mark Franklin:

It's good enough yet the reaction you get and the fact that No one, no one

Mark Franklin:

is kind of ringing you up and sort of, you know, pestering you to say,

Mark Franklin:

Oh, you know, the typeface on the second page is a slightly different

Mark Franklin:

sort of pixel width to the first page.

Mark Franklin:

And, you know, you really should have worried about that, John.

Mark Franklin:

Yeah.

Mark Franklin:

Other people are no way sort of focusing on that level of perfectionism that

Mark Franklin:

you yourself put on your own work.

Jon Clayton:

I think with that, with that sort of second fear,

Jon Clayton:

the fear of not being good enough.

Jon Clayton:

are a lot of us that feel that way, and that's definitely something that,

Jon Clayton:

a fear that's shown up for me, and I think something that has helped me, and

Jon Clayton:

feeding into what you just mentioned, Mark, is that when you look at it

Jon Clayton:

like your own, your own standards, the standards that somebody else is

Jon Clayton:

expecting are not necessarily aligned.

Jon Clayton:

There could often be quite a big gap that you may hold yourself to a particularly

Jon Clayton:

high standard, but actually for your audience or your potential customer

Jon Clayton:

that you're trying to connect with they might not notice some of those

Jon Clayton:

things like you might be fretting over like, Oh, you know, um, this case study

Jon Clayton:

that I want to add on the website.

Jon Clayton:

It's not good enough.

Jon Clayton:

It needs more of this and more of that.

Jon Clayton:

I think this is a particular problem for design professionals.

Jon Clayton:

Obviously, you have a background in graphic design,

Jon Clayton:

and my world is architecture.

Jon Clayton:

And in that, I was always taught from my mentors that,

Jon Clayton:

Oh, the devil's in the detail.

Jon Clayton:

It's all got to be perfect.

Jon Clayton:

It's all got to be right.

Jon Clayton:

But that training has sort of spilled into other aspects of my life as well, where

Jon Clayton:

actually the stakes were a lot lower.

Jon Clayton:

Say, there's some kind of structural detail or something on a building

Jon Clayton:

that you're working on that, or something where it's like people's

Jon Clayton:

safety are at risk versus the same approach to crafting a LinkedIn post.

Jon Clayton:

You know, it's kind of like, look, it's just a LinkedIn post.

Jon Clayton:

This doesn't need to be perfect.

Jon Clayton:

You can just post, you know,

Mark Franklin:

Totally.

Jon Clayton:

um, a recent guest Mel Barfield talked about brain

Jon Clayton:

to fingers where it's just like.

Jon Clayton:

Don't overthink it.

Jon Clayton:

Just write the words, post it.

Jon Clayton:

It'll be fine.

Jon Clayton:

A lot of people are not even going to see it anyway.

Mark Franklin:

There is that.

Mark Franklin:

Yeah.

Mark Franklin:

Brain to fingers.

Mark Franklin:

I love that.

Mark Franklin:

That's great.

Jon Clayton:

yeah, it's a good one, isn't it?

Jon Clayton:

Yeah.

Jon Clayton:

Why, Mark, why do you think that so many people experience that

Jon Clayton:

second fear of not being good enough, or not feeling good enough.

Jon Clayton:

Why do you think that is?

Mark Franklin:

just pick up on two things from your story there, John.

Mark Franklin:

So firstly, again, as you say, from personally from a creative

Mark Franklin:

background, such as yourself.

Mark Franklin:

I think creatives tend to be more emotionally connected to the work they do.

Mark Franklin:

And therefore, that emotional investment can lead us to very easily overthink and

Mark Franklin:

become over attached and therefore fret too much over that detail, like you say.

Mark Franklin:

Obviously, for people who aren't in creative industries, there

Mark Franklin:

is still an element of that.

Mark Franklin:

But the other point that you make, which I think is really interesting and

Mark Franklin:

worth picking up on, the idea of the client's expectation of the work we do.

Mark Franklin:

I think there's a difference between the client's expectation and the

Mark Franklin:

expectation that we think the client has.

Mark Franklin:

And that expectation that we've created In our own mind is where that

Mark Franklin:

fear of not being good enough exists.

Mark Franklin:

There's a lot of sort of work that I do in terms of helping

Mark Franklin:

people embrace their fears.

Mark Franklin:

Plays this kind of premise out between two versions of the same story.

Mark Franklin:

So you've got the kind of factual version of the story and the emotional version.

Mark Franklin:

And the factual version of what your client actually expects from you.

Mark Franklin:

So again, in the world of architecture, yes, there are genuine need to dig into

Mark Franklin:

the detail because Of safety and all sorts of very important aspects of the build.

Mark Franklin:

Those are based in fact, whereas the emotional version of when I put this

Mark Franklin:

pitch together, even though I've drilled into all of the necessary

Mark Franklin:

sort of elements that will make this building viable and safe, etc, etc, etc.

Mark Franklin:

But you might still get caught up in the emotional version of, but

Mark Franklin:

what are they going to think of me when I hand over this document?

Mark Franklin:

And it's that, that, that difference is that I'm good enough.

Mark Franklin:

I'm not good enough fear.

Mark Franklin:

Sorry is the one that kind of circles around my own brain the most.

Mark Franklin:

It's the one that I'm kind of closest to, I think.

Mark Franklin:

And what I find fascinating about it is that it's born out of this

Mark Franklin:

primal instinct of we want to belong.

Mark Franklin:

We need to belong.

Mark Franklin:

There's safety in numbers.

Mark Franklin:

We will be a part of that tribe.

Mark Franklin:

We're always looking sideways in terms of the.

Mark Franklin:

Yeah.

Mark Franklin:

Again, that sort of historic, you know, the strongest survive and the

Mark Franklin:

weakest will get sort of picked off.

Mark Franklin:

So you're looking sideways thinking, am I the weakest and by the next one to get

Mark Franklin:

sort of, you know, eaten by the saber tooth tiger, those kind of risks, that

Mark Franklin:

danger no longer exists in that format.

Mark Franklin:

And yet our brains are still kind of trying to protect us.

Mark Franklin:

The challenge is getting our brains to understand that what

Mark Franklin:

it needs to protect us from now is very different to what it is.

Mark Franklin:

historically been trained to protect us.

Mark Franklin:

So it's re evaluating again that kind of fact versus emotion.

Jon Clayton:

That's interesting.

Jon Clayton:

It's that, um, tens of thousands of years of evolution to instinctively

Jon Clayton:

protect ourselves from danger.

Jon Clayton:

But the danger is just like, as you mentioned, it's not the

Jon Clayton:

saber toothed tiger anymore.

Jon Clayton:

You know, the danger could just be, Oh, I, I look a bit of a Wally for, you know,

Jon Clayton:

in, in front of a couple of people because something, you know, I don't know the

Jon Clayton:

social media posts or, that didn't go down as well as I thought or I upset somebody

Jon Clayton:

or in the case of the design, it's like, well, I'm working on an architectural

Jon Clayton:

design for a client and I want to please them and I want them to be happy with it.

Jon Clayton:

And.

Jon Clayton:

Oh, well, it's not quite what they were looking for.

Jon Clayton:

They don't quite like it.

Jon Clayton:

It's this fear of, it's like a fear of rejection, I suppose.

Jon Clayton:

Isn't it sort of.

Mark Franklin:

yeah, yeah, it plays directly into that,

Mark Franklin:

that sort of fear of failure.

Mark Franklin:

But going back to what Mel was saying, because she's absolutely right, all

Mark Franklin:

those things that we're worrying about and hesitating around, hardly

Mark Franklin:

anyone else is seeing those, or certainly they're not paying attention.

Mark Franklin:

Do any attention mainly because they're all thinking about the things that they're

Mark Franklin:

imagining everyone else looking at them.

Mark Franklin:

So it's this kind of, we're all stuck in that.

Mark Franklin:

Everyone's here really analyzing every single post I put out on social media.

Mark Franklin:

They're analyzing every single word.

Mark Franklin:

They're analyzing, you know, this podcast and in the first few minutes,

Mark Franklin:

what's Mark coming and R'ing?

Mark Franklin:

Oh dear, then he can't be very good as a Pod.

Mark Franklin:

Yeah, all those kind of things that no one cares about.

Mark Franklin:

No one else cares about.

Mark Franklin:

Yeah, because they've got their own Fears and hesitations.

Mark Franklin:

So again, it's kind of, can we, kind of the great solution, can we kind of redraw

Mark Franklin:

those parameters in which we can accept that, yeah, it's okay to hesitate because

Mark Franklin:

we do want to, you know, do the right thing and we don't want to put ourselves

Mark Franklin:

in genuine danger but actually we can take risks and we can go out and try to fail

Mark Franklin:

again because The worst thing that could possibly happen isn't actually that bad.

Jon Clayton:

Yeah.

Jon Clayton:

Yeah.

Jon Clayton:

I totally agree with that, Mark.

Jon Clayton:

just thinking actually, we were just talking about that again, that fear

Jon Clayton:

of not being good enough and I had a recollection of how that's shown up

Jon Clayton:

in my own work in the past, where we could have a really small project

Jon Clayton:

that was just like, I don't know, a single room extension on the back of

Jon Clayton:

somebody's house, something really simple.

Jon Clayton:

And because I'd had that training and by nature be more of a perfectionism and

Jon Clayton:

that, oh, this has got to all be perfect.

Jon Clayton:

I would produce drawings and details to the same, with the same care and

Jon Clayton:

attention, uh, and the same level of detail that I would if we were working

Jon Clayton:

on a school or a hospital or whatever.

Jon Clayton:

There's an argument to say though, and it was something that I found is that

Jon Clayton:

in a lot of instances on those really small projects that that approach whilst

Jon Clayton:

admirable and nice for the customer, often those particular customers.

Jon Clayton:

Their expectations were so much lower, like literally all they wanted

Jon Clayton:

to know was are these drawings good enough for planning and for whatever

Jon Clayton:

that building control needs and can my contractor get enough information

Jon Clayton:

from them to price and build my job?

Jon Clayton:

So I would put my all into it and be really emotionally invested and, oh, it's

Jon Clayton:

all got to be the best set of drawings in the world and take all this pride in it.

Jon Clayton:

But the downside of that was that often it wasn't appreciated by the client

Jon Clayton:

because their expectations were, look, all we need it to do is just A, B and C.

Jon Clayton:

We're not bothered about whether you've drawn every screwhead or not or how many

Jon Clayton:

hours you spent over our fascia detail.

Jon Clayton:

And I did find that that certainly held back the growth of my business

Jon Clayton:

financially because capacity was limited because you're spending too many hours

Jon Clayton:

on every job and the fees that I was able to secure on those small projects

Jon Clayton:

actually weren't high enough to be able to justify that approach on those jobs.

Jon Clayton:

So that's definitely something where for me it's shown up.

Jon Clayton:

It's affected my approach to work and then it's actually led to affect

Jon Clayton:

my bottom line in my business.

Jon Clayton:

It's been quite problematic in the past.

Jon Clayton:

Running a business can be hard, especially on your own, so why not

Jon Clayton:

make it easier by joining Architecture Business Club's membership community.

Jon Clayton:

We're a small group of architecture professionals who meet online

Jon Clayton:

each week to support each other in growing our businesses.

Jon Clayton:

And you can be part of this too, just go to architecturebusinessclub.

Jon Clayton:

com forward slash waitlist or click the link in the show notes

Jon Clayton:

and enter your details and I'll reach out to you personally

Jon Clayton:

about joining this amazing group.

Jon Clayton:

And if you're enjoying this episode then please leave a five star review or

Jon Clayton:

rating wherever you listen to podcasts.

Jon Clayton:

Now back to the show.

Mark Franklin:

It's, it's a genuine tightrope because as you rightly

Mark Franklin:

say, this idea of embracing what good enough looks like for you.

Mark Franklin:

On the one side, of course you want to do your best, and we're not talking

Mark Franklin:

about sort of lowering your standards.

Mark Franklin:

We're talking about finding that happy balance between doing the job that

Mark Franklin:

you can be proud of, that you know delivers, but also does so in a way

Mark Franklin:

that doesn't exhaust you, doesn't drain you, doesn't pull you, as you say, back

Mark Franklin:

down, both financially and emotionally, uh, to a place that just doesn't

Mark Franklin:

serve ultimately where the business wants to go, and where you want to go.

Jon Clayton:

Yeah.

Jon Clayton:

Could we talk about the third fear that was that I don't have enough time?

Jon Clayton:

Now, all, in theory, we've all got the same amount of time.

Jon Clayton:

We all get 24 hours in a day.

Jon Clayton:

So.

Jon Clayton:

How have you seen this fear show up, and how can we make better use of

Jon Clayton:

the time that we actually do have, to get what we want out of life?

Mark Franklin:

Yeah, we've kind of already touched on this one,

Mark Franklin:

actually, um, and it's interesting.

Mark Franklin:

You're absolutely right, the whole sort of 24 hours in a day thing is very true.

Mark Franklin:

Uh, there's, there's the risk of slipping into the sort of toxic positivity of

Mark Franklin:

time management, where you sort of accuse people that you've all got the same

Mark Franklin:

time, so why aren't you using it in the best possible way that you can for you?

Mark Franklin:

And it's a fair question.

Mark Franklin:

But again, tying back to those other fears, it's never about the time.

Mark Franklin:

Because we do have the same amount of time.

Mark Franklin:

And if you did just do the things that make the biggest

Mark Franklin:

difference, that would be fine.

Mark Franklin:

But the reason you're not doing the things that make the biggest difference, even

Mark Franklin:

if you know what they are, even if you could put them on a list and prioritise

Mark Franklin:

them perfectly and know exactly where you need to start, those fears of not being

Mark Franklin:

ready, not being good enough, the what if I fail, that's why you're not doing the

Mark Franklin:

things that ideally you should be doing.

Mark Franklin:

So, I mean, in the work that I do, it's kind of this,

Mark Franklin:

there's two approaches to it.

Mark Franklin:

Firstly, there is the proving that it's not about the time.

Mark Franklin:

So you can do the whole piece around sort of almost gamifying your working week.

Mark Franklin:

You know, what is it you're doing this week?

Mark Franklin:

What value is that adding?

Mark Franklin:

Are there things that are?

Mark Franklin:

Reducing the amount of value you're providing, are there things that you

Mark Franklin:

should be doing that are not there and therefore not adding the value that

Mark Franklin:

you could be adding, blah blah blah.

Mark Franklin:

That's relatively easy to do.

Mark Franklin:

And in some ways it's eye opening because it becomes apparent just

Mark Franklin:

how you are spending your time.

Mark Franklin:

Again, this theory is all about the procrastination.

Mark Franklin:

But even when you've got in front of you this, right, I work seven

Mark Franklin:

hours a day, five days a week.

Mark Franklin:

That's 35 hours that I could be perfectly productive.

Mark Franklin:

Dangerous word, perfect, but you know what I mean.

Mark Franklin:

I could be super, super productive and achieve all sorts of

Mark Franklin:

things, probably only in 30 35.

Mark Franklin:

But I'm still not doing it.

Mark Franklin:

So it comes back to those conversations of embracing what good enough looks like.

Mark Franklin:

Done rather than perfect.

Mark Franklin:

If I do get it wrong, just how bad is that?

Mark Franklin:

You know, again, viewing it from a factual point of view rather

Mark Franklin:

than an emotional point of view.

Mark Franklin:

Um,

Jon Clayton:

There's something that I just wanted to pick up on there you talked

Jon Clayton:

about, The things that we, we could be doing that perhaps are the most high

Jon Clayton:

impact things to move the needle, if you like, uh, in our business or our life.

Jon Clayton:

And those are the things that we're not doing because those, that's,

Jon Clayton:

we have a fear around those.

Jon Clayton:

This is where these fears show up because maybe the things that are a

Jon Clayton:

little bit outside of our comfort zone.

Jon Clayton:

And there was, I might get this wrong now, but I'm going to say it anyway.

Jon Clayton:

Is it Paretio's rule where they talk about this 80 20 rule where it's like

Jon Clayton:

80 percent of the results come from the 20 percent of the most impactful

Jon Clayton:

things, sometimes folks will look at it from a financial lens and say.

Jon Clayton:

Well, 80 percent of the revenue comes from 20 percent of your clients or

Jon Clayton:

80 percent of the success in your business comes from 20 percent of

Jon Clayton:

the activities that you focus on.

Jon Clayton:

Of all the different things that I do in an average week, if I was able to

Jon Clayton:

work through the fear more to, to play.

Jon Clayton:

A little bit more outside of my zone of comfort that it would make sense that the

Jon Clayton:

results of the things that I'm going to achieve are going to be bigger and better.

Jon Clayton:

And I actually, and this may go for most people, but I think I, I know

Jon Clayton:

a lot of the things that I could be doing that would be the higher impact

Jon Clayton:

things that I've been trying to face those fears in the last year or two.

Jon Clayton:

And for a long time I haven't.

Jon Clayton:

So it's things like public speaking would be one of them.

Jon Clayton:

This very podcast.

Jon Clayton:

There could be a whole podcast episode about how all these fears tie

Jon Clayton:

into this, um, this podcast getting launched or not getting launched

Jon Clayton:

for many years as the case may be.

Jon Clayton:

But those are the sorts of things that I've been looking

Jon Clayton:

at recently thinking that.

Jon Clayton:

If you only had like a really limited number of hours, like if you went

Jon Clayton:

from having five days a week to work on your business, and then all of a

Jon Clayton:

sudden you only had one day a week, what would be the most important

Jon Clayton:

things that you would have to focus on?

Jon Clayton:

And then it would be okay.

Jon Clayton:

That looks like one heck of a scary day, because in order to do

Jon Clayton:

all this high impact work, I'm.

Jon Clayton:

I'm going to have to do some work on myself to work through some of these

Jon Clayton:

fears and in order to be able to do it.

Jon Clayton:

The last fear, the fear of failure, which I mean that, that in it on its

Jon Clayton:

own like, that must stop so many people getting started, the fear of failure.

Jon Clayton:

How come, how do you think we, we can change the way that we look at failure?

Jon Clayton:

What are your thoughts around that fear?

Mark Franklin:

Again, our relationship with failure is essentially a choice.

Mark Franklin:

Uh, it's, you know, it's, it's a point of view.

Mark Franklin:

It's a matter of opinion.

Mark Franklin:

We can view much like, you know, what does good enough look like for us?

Mark Franklin:

What do?

Mark Franklin:

The prize winning tasks that we could be doing today look like for us.

Mark Franklin:

It's all very much unique to our own story.

Mark Franklin:

So it's what matters to us.

Mark Franklin:

There's an exercise that I do with my clients, which I call the five

Mark Franklin:

whys, and it begins with the question.

Mark Franklin:

What is it you really, really want from your business?

Mark Franklin:

And why is that so important to you that you're going to take the brave action?

Mark Franklin:

You know, to make it happen.

Mark Franklin:

And when you've got the answers to those two questions, you

Mark Franklin:

then repeat it five more times.

Mark Franklin:

And why is that important to you and why is that important to you?

Mark Franklin:

Because there'll be things like the podcast.

Mark Franklin:

John, just to pick up on that, if I may, you know, this is obviously, you

Mark Franklin:

know, a medium that's important to you.

Mark Franklin:

Hopefully it's something you really enjoy.

Mark Franklin:

Hopefully you get a great deal of pleasure for all the guests.

Mark Franklin:

You have Avo and you learn something, you know, there's, there's a huge amount

Mark Franklin:

of value for you and for the audience.

Mark Franklin:

But at some point.

Mark Franklin:

There was that switch that you made between the this is something I want to

Mark Franklin:

do, but it's not happening yet To the this is so important to me that I'm recording

Mark Franklin:

episode one And I think just coming back to the sort of fear of failure thing there

Mark Franklin:

was a point That specific moment where the idea of failing mattered much less

Mark Franklin:

To you compared to the idea of this being so important that I'm going to be brave

Jon Clayton:

There was a number of things that led me to that point.

Jon Clayton:

I think that I'd, there'd been a few sort of challenging years personally.

Jon Clayton:

I'd professionally sort of got to the point where I was ready for a

Jon Clayton:

different direction and wanted some kind of change, but wasn't exactly

Jon Clayton:

sure what I wanted that to be.

Jon Clayton:

And.

Jon Clayton:

I'd had the idea for a while about creating some kind of content to help the

Jon Clayton:

small business owners in architecture.

Jon Clayton:

So the sole practitioners, the solo architects and technologists like me,

Jon Clayton:

because I'd Struggled with it, so I'd struggled to make it work for me and

Jon Clayton:

that struggle had then led me down a rabbit hole of going on trading

Jon Clayton:

courses and workshops and attending conferences to learn about marketing,

Jon Clayton:

sales and marketing and business.

Jon Clayton:

And yeah, I just had a few challenging years and then it would

Jon Clayton:

have been 2023, we'd Moved house.

Jon Clayton:

So that was kind of like a fresh start and I don't know like it sort of felt

Jon Clayton:

like There was a bit of weight that had been lifted off my shoulders So I got

Jon Clayton:

to the point where I was like I felt Ready to do something was gonna push

Jon Clayton:

me a little bit outside of my comfort zone and those years prior Because of a

Jon Clayton:

number of other factors and things that were going on personally and with work I

Jon Clayton:

just I wasn't I wasn't at a point where I could be brave enough to do that.

Jon Clayton:

Um, whereas that year I just got to that point.

Jon Clayton:

And then what happened was I, I attended a conference and

Jon Clayton:

spoke to some business buddies.

Jon Clayton:

Um, this was the Atomicon conference up in Newcastle in 2023.

Jon Clayton:

I'd been thinking about ideas for what I could do.

Jon Clayton:

And then before I. Before I shared what those ideas were, people would

Jon Clayton:

then be mentioning it to me, saying like, Oh, you should do this thing.

Jon Clayton:

Like you should do something to help other architects and architecture technology.

Jon Clayton:

So why don't you launch like a podcast or something?

Jon Clayton:

And then I was like, Oh, I've been thinking about that already.

Jon Clayton:

And then I had a follow up chat with a previous guest on the

Jon Clayton:

show, Bob Gentle, who was a guest on one of the early episodes.

Jon Clayton:

And.

Jon Clayton:

Again, this was something that before I had the opportunity to

Jon Clayton:

share that I'd been thinking about this, Bob just sort of called this

Jon Clayton:

out and was like, you could do this.

Jon Clayton:

Like you could do a podcast and it would be amazing.

Jon Clayton:

There'd be all these benefits and absolutely you could do it.

Jon Clayton:

And he sort of saw that.

Jon Clayton:

And I guess those couple of things that summer was the, were the,

Jon Clayton:

the triggers that got me to the point where I was like, Okay.

Jon Clayton:

Well, if they, if they recognize this and think that I could

Jon Clayton:

do it, then maybe I can do it.

Jon Clayton:

And actually what's the worst that's going to happen?

Jon Clayton:

And it got me thinking about that, that fear of failure that I'd had

Jon Clayton:

before and that fear of not feeling good enough to be able to do it.

Jon Clayton:

I thought, well, these are pretty credible people.

Jon Clayton:

Like if they think I'm good enough and, actually worse that's going to

Jon Clayton:

happen is maybe not that many people.

Jon Clayton:

Listen, and maybe that was the worst that would happen.

Jon Clayton:

And yeah, that kind of realization point that I got to led me

Jon Clayton:

to finally launch a podcast.

Mark Franklin:

Well, I mean, good for them, but also good for you.

Mark Franklin:

There's, you know, there's this, those serendipitous moments are so important.

Mark Franklin:

Again, when you have that kind of external permission, I suppose, you know, someone

Mark Franklin:

who can see, you know, that sort of, Bright light shining in you and say, yeah,

Mark Franklin:

yeah, I really think you can do this.

Mark Franklin:

It gives you that kind of confidence, but it still comes back to you, John.

Mark Franklin:

You're the one who still have to invest in the tech, investigate the tech,

Mark Franklin:

set up the show, book the first guest, work out how you're going to do it.

Mark Franklin:

You're still the one who's made it happen.

Mark Franklin:

And the fact that you've had some people say to you, we think you can

Mark Franklin:

do this might have helped dial down comparisonitis and that not good enough.

Mark Franklin:

And am I ready, et cetera, et cetera.

Mark Franklin:

Am I going to find the time?

Mark Franklin:

Uh, which is.

Mark Franklin:

Incredibly helpful, as I say, timely.

Mark Franklin:

But you still were in that place where you're like, as you say, for everything

Mark Franklin:

that kind of been going on in your life, and there was this perfect,

Mark Franklin:

not perfect, terrible, wasn't it?

Mark Franklin:

I keep using, keep using the one word that I myself criticize a lot.

Mark Franklin:

Um, you just found that ideal moment whereby you're like,

Mark Franklin:

right, I'm going to do it.

Mark Franklin:

And you have, so it's still on you.

Mark Franklin:

The success of this show is still on you.

Mark Franklin:

I think it's my point.

Jon Clayton:

Oh, I appreciate that, Mark.

Jon Clayton:

Thank you so much.

Jon Clayton:

Was there any other questions that you, you had for me?

Jon Clayton:

I have a couple more questions for you, Mark.

Mark Franklin:

Well, to be fair, I think you've kind of answered this one

Mark Franklin:

already, but I guess just, just for the audience really, if there is any one

Mark Franklin:

of those four fears that kind of really leaps out to you in terms of your own

Mark Franklin:

story, which one would it be and why?

Jon Clayton:

I would say maybe the, I'm not good enough and

Jon Clayton:

I would say that that one.

Jon Clayton:

I think that's sort of imposter syndrome.

Jon Clayton:

Who am I to host and produce a podcast or, who am I to do this, that or the other?

Jon Clayton:

But I think what I've come to realize is that, everybody has

Jon Clayton:

some value that they can share.

Jon Clayton:

And sometimes that if you do have something that you can help people

Jon Clayton:

with, like you don't have to be a guru.

Jon Clayton:

You could just be one or two steps ahead of somebody else and in a position to be

Jon Clayton:

able to help them and that's good enough.

Jon Clayton:

And to them that's amazing, you know?

Jon Clayton:

and I think that that mindset shift, it really kind of helped me to be able

Jon Clayton:

to sort of recognize actually, yeah, I'm good enough to do this stuff.

Jon Clayton:

I've got this, I'm not.

Jon Clayton:

Proclaiming that I'm like the world's expert on anything.

Jon Clayton:

I'm not trying to be a guru, but you know, I I do have a lot of wealth of

Jon Clayton:

experience and I think that's the same for everybody else that there's so

Jon Clayton:

much, so many skills and experience that we have, and we're a story to

Jon Clayton:

share, like everyone's got stories that are worth telling that could be

Jon Clayton:

really impactful and helpful for others.

Jon Clayton:

And I think a lot of the, we don't see the value.

Jon Clayton:

We can be standing on top of a mountain of, of value that we just can't see.

Mark Franklin:

I could not agree more.

Mark Franklin:

Yeah, absolutely, John.

Mark Franklin:

It's, I kind of refer to it as this body of evidence, again, within each

Mark Franklin:

of our lives there is this entire story full of moments and proof.

Mark Franklin:

Of just how good enough we are, how ready we are, how, when we find the time, we

Mark Franklin:

can create and achieve amazing things.

Mark Franklin:

And because typically we are very close to our own stories,

Mark Franklin:

it's easy to overlook that.

Mark Franklin:

But when you do take a moment to step back, or again, going back

Mark Franklin:

to the conversations you had with Bob and so on, when you've got

Mark Franklin:

someone else pointing out to you.

Mark Franklin:

Yeah, that story and reminding you of those wins.

Mark Franklin:

Yeah, there's an awful lot of good stuff to glean from

Mark Franklin:

what you've already achieved.

Mark Franklin:

We just need to remind ourselves of those moments.

Jon Clayton:

Absolutely.

Jon Clayton:

Mark, what would be the main thing that you would like everyone to

Jon Clayton:

take away from our chat today?

Mark Franklin:

the more that we talk about sort of the fears and the

Mark Franklin:

hesitations, my hope is that people start feeling a little bit more

Mark Franklin:

comfortable and realise that it's okay.

Mark Franklin:

It's okay to hesitate.

Mark Franklin:

We all have these fears.

Mark Franklin:

Again, there's a mix, there's different kind of levels or, you

Mark Franklin:

know, amounts of ingredients from each one that kind of make up our

Mark Franklin:

story, and that's absolutely fine.

Mark Franklin:

And you're never not going to hesitate, you're never going to be

Mark Franklin:

entirely fearless, again that's okay.

Mark Franklin:

But the more you can lean into that body of evidence, the more

Mark Franklin:

you can become comfortable with the idea of what good enough looks

Mark Franklin:

like for you, the closer you are.

Mark Franklin:

To be able to see and understand what's so important to you and

Mark Franklin:

why you want to do these things.

Mark Franklin:

That you're going to be brave and give them a go.

Mark Franklin:

The easier it is just to embrace those fears and keep going forward.

Jon Clayton:

I love that.

Jon Clayton:

Was there anything else you wanted to add, Mark?

Mark Franklin:

Ooh,

Mark Franklin:

I don't think so actually John, no.

Mark Franklin:

It's, again, it's always a pleasure for me to talk about the fears.

Mark Franklin:

Um, and the , the joy that I get from what I do is seeing those,

Mark Franklin:

seeing people move from where they are to where they deserve to be.

Mark Franklin:

Uh, so, and I'm always very mindful that you know, it, it's, it's a

Mark Franklin:

subject that encourages vulnerability and not everyone is immediately

Mark Franklin:

comfortable with putting themselves in that sort of vulnerable space.

Mark Franklin:

So hopefully, again, listening to our conversation and so on, it

Mark Franklin:

just gives people permission to.

Mark Franklin:

Well over some of those hesitations and reframe them, but in a safe space, you

Mark Franklin:

know, in their own time, in their own environment, that that's always my hope.

Jon Clayton:

Yeah, I hope so too.

Jon Clayton:

Now, I've got a question for you.

Jon Clayton:

It's nothing to do with fear, but I like to ask all of the guests.

Jon Clayton:

I love to travel and to discover new places.

Jon Clayton:

Um, I'm a former backpacker from my twenties, which seems

Jon Clayton:

like a very long time ago now.

Jon Clayton:

I was wondering if you could tell me about one of your favourite

Jon Clayton:

places and what you love about it.

Jon Clayton:

So it could be anywhere, near or far.

Jon Clayton:

I

Mark Franklin:

Oh, okay.

Mark Franklin:

Um.

Mark Franklin:

The first place that pops into my head, which is in no way glamorous,

Mark Franklin:

or most people won't think it's glamorous, but it means an awful

Mark Franklin:

lot to me, Southend on Sea in Essex.

Mark Franklin:

Now I've lived in London most of my life and, well not most of my life, half

Mark Franklin:

my life, thirty years ago I moved into the Cotswolds, which is where I am now,

Mark Franklin:

so I've always been quite landlocked, but when I was a kid, um, weekend day

Mark Franklin:

trips out to Southend on Sea to be by the waterside to be on the beach.

Mark Franklin:

I'm not going to call it a beach, that's being generous, but on the

Mark Franklin:

pebbles, um, to play in the arcades.

Mark Franklin:

It just evokes so many amazingly fond and happy memories.

Mark Franklin:

I do like to be by the seaside, that's, you know, any hot holiday

Mark Franklin:

destination normally involves being by the water's edge, but there's something

Mark Franklin:

peculiarly romantic about South End.

Mark Franklin:

Have you ever been there?

Jon Clayton:

haven't.

Jon Clayton:

Should I visit?

Mark Franklin:

Well, you're going to go there and think, what

Mark Franklin:

on earth is he talking about?

Mark Franklin:

But it is.

Mark Franklin:

It just, it means, it means an awful lot to me.

Mark Franklin:

And it's, it's just a, a very typical English seaside resort,

Mark Franklin:

you know, and that's it.

Mark Franklin:

So yes, one big up to Southend.

Jon Clayton:

Southend.

Mark Franklin:

you go.

Jon Clayton:

I love that.

Jon Clayton:

I'm a huge fan of the seaside.

Jon Clayton:

I grew up in and around Morecambe, up on the coast in

Mark Franklin:

Yeah.

Jon Clayton:

And again, that's another place where if you went there,

Jon Clayton:

you might be like, Oh, what's all the Why's John raving about this?

Jon Clayton:

But I, I love it.

Jon Clayton:

We go back and visit my parents who live just outside of Morecambe.

Jon Clayton:

And, yeah, just some nice walks up and down the promenades, bit of

Jon Clayton:

fresh sea air, fresh fish and chips.

Jon Clayton:

Like, you never get better, better fish and chips than at the coast.

Jon Clayton:

Um, slightly sort of life's small pleasures.

Jon Clayton:

Oh,

Mark Franklin:

Couldn't agree.

Mark Franklin:

Couldn't agree more.

Mark Franklin:

Yeah.

Mark Franklin:

But yes, it's a peculiar place.

Mark Franklin:

Again, anyone who goes there, um, if they want their money back,

Mark Franklin:

don't come complaining to me.

Mark Franklin:

I love it.

Mark Franklin:

I love it, like I say.

Mark Franklin:

Um, and in terms of local delicacies, if you go to Leon C and the old

Mark Franklin:

Cocklesheds, if you like good quality seafood, that's the place to go.

Mark Franklin:

If you're into comfort, uh, comfort food though, the ice cream and the

Mark Franklin:

baked jam roll and custard, Rose's Cafe on the front, that's the place to go.

Jon Clayton:

you're making me hungry now, Mark.

Jon Clayton:

Why have you done that?

Mark Franklin:

It's almost lunchtime, surely.

Jon Clayton:

Yeah, um,

Mark Franklin:

too early for baked jam roll anyway.

Jon Clayton:

yeah, sounds good to me.

Jon Clayton:

This has been awesome.

Jon Clayton:

Thanks so much for being a guest on the show, Mark.

Jon Clayton:

Could you just remind everybody the best place to get in touch with you?

Jon Clayton:

Where would be the best place to connect with you online?

Mark Franklin:

Uh, so I spend an awful lot of time, probably too much, on LinkedIn.

Mark Franklin:

Uh, so very easy to find on there.

Mark Franklin:

Mark Franklin UK, I think, is the handle.

Mark Franklin:

Um, but you'll spot my face.

Mark Franklin:

My website is very easy to remember.

Mark Franklin:

markfranklin.

Mark Franklin:

co. uk Uh, and if you're an Instagram sort of person, I'm on there as well.

Jon Clayton:

Awesome.

Jon Clayton:

Well, I'll make sure we put some links in the show notes.

Jon Clayton:

And, uh, thanks again, Mark.

Jon Clayton:

It's been a pleasure.

Mark Franklin:

Thank you, John.

Mark Franklin:

It's been really good fun.

Jon Clayton:

Next time I chat with Helen Nurse about using

Jon Clayton:

WhatsApp in your business.

Jon Clayton:

Thanks so much for listening to this episode of architecture business club.

Jon Clayton:

If you liked this episode, think other people might enjoy it.

Jon Clayton:

Or just want to show your support for the show.

Jon Clayton:

Then please leave a glowing five-star review or rating wherever you listen

Jon Clayton:

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Jon Clayton:

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Jon Clayton:

And if you haven't already done, so don't forget to hit the subscribe button.

Jon Clayton:

So you never miss another episode.

Jon Clayton:

If you want to connect with me, you can do that on most social media platforms,

Jon Clayton:

just search for at Mr. John Clayton.

Jon Clayton:

The best place to connect with me online, though is on LinkedIn.

Jon Clayton:

You can find a link to my profile in the show notes.

Jon Clayton:

Remember.

Jon Clayton:

Running your architecture business.

Jon Clayton:

Doesn't have to be hard and you don't need to do it alone.

Jon Clayton:

This is architecture business club.