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- [Rob] There's a story inside every smoke shop

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with every cigar, and with every person.

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Come be a part of the cigar lifestyle at Boveda.

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This is Box Press.

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(lively music)

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Welcome to another episode of Box Press.

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I'm your host, Rob Gagner,

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and I'm sitting across from a father-son duo.

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Father-son duo-

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we're gonna get in to learning everything about them,

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but you guys know what this means.

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It's a reoccurring segment where I ask each of them,

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the father and the son, three main questions.

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And now we're gonna see how well they know each other.

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How well does Carson know his dad, Tony

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and how well does Tony know his son, Carson.

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All right, you guys ready to play?

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- We're ready to play. - Let's do it.

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- All right.

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Okay, Carson, I'm gonna ask you,

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what is your dad's favorite book?

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- "How to Win Friends and Influence People."

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- Oh, 100% baby.

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Just so you guys know, we are keeping score.

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He's 1-for-1 right now. There's three total questions.

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Should you get anything less

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than two of the questions correct

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you will have to dissolve the company, sell all the assets,

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and split ways.

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Okay?

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(all laugh)

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Tony's looking at me like - No pressure.

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- What are you talking about my company for?

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I ain't selling nothing.

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All right.

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Okay.

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Carson, what is your dad's favorite music or band or artist?

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- It's The Beatles.

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- You sure you want to hang your hat on The Beatles?

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- I think so.

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- Okay, it's not, it's Thomas Hyman,

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who is a dear friend of your dad's.

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- Yes. - Tony, who is Thomas Hyman?

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We all probably don't know who he is.

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- Well, Thomas Hyman is a multi-talented a musician,

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plays over nine instruments,

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wrote over 400 songs and lived in San Francisco.

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He passed away a few years ago,

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and we became very good friends through the cigar industry.

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He started smoking my cigars and then contacted me,

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he found out that I played a piano and was playing guitar

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and I told him I was building a house, so he said,

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"Well, I'll come down and help you set up your music studio"

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because I was building a music studio inside my house.

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- No way.

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- Yeah, and he said, "When you get your house built,

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build a professional music studio inside your house."

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And he says,

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"I'll come down and live with you for three or four months,

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and I'll really teach you how to play."

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When three years went by, he got pancreatic cancer,

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and he passed away

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before he could actually come down and help me

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but on the last day that he died,

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we FaceTimed each other and I sang one of his songs to him

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just before he passed away.

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- [Rob] Holy cow.

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- He was a very close friend of mine.

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- Thank you for sharing that, Tony.

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- Yeah.

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- I should have went with that one for sure.

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- Yeah.

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- Did you know about him?

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- Yeah, I knew Thomas for sure, yeah.

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Yeah. I wasn't going with the, you know.

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- Okay, so does Thomas really have any-

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- So, Thomas' CDs are in my car

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and I play them all the time.

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I used to listen to the Beatles

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- Yeah, so he's close.

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- And Sirius XM, but my heart belongs to Thomas.

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- Yeah.

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- Yeah, so he's a singer.

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He was a songwriter, so I know he has hits

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for like other people.

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I don't know, like off the top of my head.

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- So, he's more of a songwriter.

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And then the people who take credit

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are the artists that he wrote it for.

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- Right.

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- He was a catalog writer.

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- It was a little bit of a trick answer.

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- Yeah.

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- I'll give you the benefit of the doubt.

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Tony, we're gonna give him credit for the Beatles.

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- Okay.

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- But I love the fact that we know now

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how Thomas really played a role in your life.

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- Yeah. - And it was super impactful.

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- A big impact. - Totally.

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- He's really talented.

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- Yeah, it sounds like it.

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And a gracious person.

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To like offer to come and help you

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because you're so passionate about music.

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- Yes, absolutely.

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- And impart his wisdom.

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Like what a cool friend.

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- Yeah. - What a cool friend.

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- He was a great friend. - Yeah.

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- That's awesome.

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- Yeah, I even kept all his voicemails.

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I have all his voicemails.

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- I have my grandma's voicemails

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and a few other voicemails that every once in a while,

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you listen to them.

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- [Tony] Yeah.

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- [Carson] Yeah.

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- Yeah. - [Tony] Yeah.

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- Carson, what would your dad say

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his greatest accomplishment is in life?

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This is the epitaph.

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This is what's going on the headstone.

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Tony is known for this.

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Tony said that this, out of everything else in his life

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was his greatest accomplishment.

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- I'm stumped from the last answer.

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So I'm either gonna say, building the business.

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- Wait, wait, wait, wait.

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So, okay, you can say right now that you're gonna say two.

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say, choice number one is building the business.

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- Or choice number two is raising me and Amber

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and the sisters.

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- Okay, so now that we have two choices out there,

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are you going through your brain and thinking, which one?

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Because you can only pick one, and you have to say,

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this is the one that my dad said.

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So which one is it, Carson?

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- Probably number one.

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- Number one which was?

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- [Carson] The business.

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- It was building the business?

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- [Carson] Yeah.

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- It was building the whole cigar business.

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The whole thing

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- [Carson] Multiple businesses.

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- That we pour all of our energy into,

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and we distribute all over the world

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so people can enjoy a good time.

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- Yeah.

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- You were wrong.

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- Okay.

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- It was the second one.

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- Okay.

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- But it shows that you're humble, right?

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Because you look at your father

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as somebody who's hardworking.

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- Yeah.

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- Who built something. - Absolutely.

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- You probably don't look at your father and go,

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you did a real good job raising me.

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Because, we know our flaws better than anyone else.

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- Certainly, for sure.

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Absolutely, yeah.

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- So I'll give you the benefit of the doubt

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on that one as well.

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But that's two.

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- Okay.

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- You got two wrong.

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- Okay.

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- So we'll see if your dad keeps you around.

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- Okay. - Okay?

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- Yeah.

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- You could still come to Sunday dinner,

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but it'll be awkward for a while.

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- Certainly. Yeah, for sure.

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- Okay.

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Tony, you're in the hot seat now, my friend.

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- [Tony] All right, here we go.

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- What is Carson's favorite book?

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- Well, that's a problem

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because Carson reads a book almost every day.

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- Right.

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I know, I talked to you about it over the phone.

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- I know.

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- So now you have to go and go.

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Okay, like, let's go back to the epitaph.

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Let's go back to desert island.

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You only get to bring one book.

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Which book is Carson gonna take with him?

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He's gotta take a book

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and this book has to entertain him for the rest of his life.

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It's only one.

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Come on, Tony.

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- I don't know.

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- I know you can do it. I'll give you some hints.

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It has to do with your heritage.

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It has to do with how this influenced your son

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on how much he reads.

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- I just see so many books that he reads.

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I don't know.

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I don't know.

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- Give him a one word hint.

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One word hint.

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- Do you have a favorite out of all the books you read?

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- Yeah.

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It was the original back in like high school

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that kind of got me going or there is a-

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- Carson, I said one word.

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- Leonardo DiCaprio.

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- Okay, Leonardo DiCaprio.

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- Leonardo DiCaprio. - That's your hint.

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All right, so just take a minute.

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It's Leonardo DiCaprio.

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What does he have to do with books?

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- I don't know, "The Titanic?"

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- It's close, but it's "The Great Gatsby."

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- Oh, "The Great Gatsby."

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Okay. - It's a tough one.

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He reads so much.

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- "The Great Gatsby," I'll remember that.

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- Around the same time period.

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- Yeah.

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And all my hints, Carson,

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I apologize if they weren't even accurate.

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- No, that was a good one.

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- Okay.

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All right, Tony,

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what is Carson's favorite music, band, artist?

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What's his favorite?

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What is he gonna listen to all the time now?

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- Oh boy.

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I mean, we both play music together.

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- Yeah.

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There's a lot of influences.

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- I know.

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- There's a lot of people you guys probably listen to.

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- I don't know, maybe the Beatles.

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- Close.

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- That was two.

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- Paul McCartney?

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- No.

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You want one more?

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I'll give you one more.

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- Same era.

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- I'll give you one more.

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For the redemption.

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This is the alley-oop Tony.

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- The alley-oop, here we go.

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- There was four people in one of his bands, Crosby Stills.

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- What is it, Tony?

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- Neil Young. - Huh?

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- Neil Young. - Who?

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- Neil Young.

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- Neil Young.

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- Oh, I didn't know that.

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- Neil Young.

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- Yeah, I didn't know that.

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- That's all right.

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It's Neil Young.

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- The Beatles were number two.

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If I would've known this was how it was gonna go,

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I probably would've led with the easy answer for him.

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- Okay, The Beatles.

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- Yeah, no, I didn't even know

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he liked Crosby, Stills, Nash & Young.

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- I didn't make it easy on you.

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I didn't explain any of the rules to them, by the way.

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I just asked them the questions and that was it.

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- Oh, yeah.

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- So you're doing good.

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- Okay. - And it's just all for fun.

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- We're in the ballpark. We're in the parking lot.

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- Yeah.

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It's not like, he's like, I have no idea.

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You know, some techno band out of France.

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Okay, we're good.

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We're good.

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Tony, what is Carson's greatest accomplishment in life?

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- I think his articulate vocabulary,

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his reading skills and public speaking.

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His education, I believe.

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- Okay, we're on a good vein here

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because it's learning how to play an instrument.

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Learning how to play those instruments

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that influence you guys so much.

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It takes a lot, right?

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- [Tony] Yeah.

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- [Carson] A lot of discipline.

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- How many instruments do you play?

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- Well, I only play guitar and piano.

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Right now I'm learning,

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but I'm gonna try to learn drums soon.

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Like that's in its incipient nascent stages right now.

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So, yeah.

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That's the next frontier.

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- Love it.

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- [Carson] We're gonna keep going.

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- Always pushing yourself.

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- [Carson] Oh yeah.

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- Always trying to get the next best thing,

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because guess what?

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That's what we do when we're excited about something.

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- [Carson] For sure.

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- And we're passionate about it.

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- It's fun being an amateur,

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because that's where all the passion is.

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- A guy who reads about a book a day

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has to be a quick learner.

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So, it's a good start to be learning new instruments.

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- It's not quite a book a day, but yeah.

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I enjoy reading. - So what is it?

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- I think it connects you to a lot of different insights

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that from the past and future looking forward

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that you want to be able to

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so I'd say I try to do one every 10 days,

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a couple a month.

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And I feel like that's a healthy-

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- He orders a book a day.

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- Yeah. (both chuckle)

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Yeah, it's more so like built into my lifestyle now, so.

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- Sure.

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So I have a friend who on TikTok,

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she reviews books in the sense of like,

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Hey, I'm reading this book and does like a quick,

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30-second plug.

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She actually gets paid like 250 bucks

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- [Carson] Wow. - to do that.

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- She's got like 30,000 plus people following her.

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I suggest possibly to help fund all the books.

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You start a TikTok because you'd be a real good person

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to reference what book to read to somebody like me

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because I'm gonna go on TikTok and I follow you

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and I'm gonna go, oh man, I should read that.

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Do you like social media?

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- Well, I run our social media for the company.

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I am not on TikTok,

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but I have seen like all the use cases

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and that's like a good one.

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For pick up, just like little quick reads

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or for insights into what people are,

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the pulse of what people are reading.

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- You could give it your top one, two, three,

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this is why you should read the book.

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Boom, go.

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- [Carson] Yeah.

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- And if you're reading them every 10 days,

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you'd be super valuable to a publisher.

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And then they'd send you books for free.

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And then on top of that, they'd pay you to read it.

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- [Carson] I'm in the wrong business.

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- No, it's a side hustle.

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Everyone's gotta have a side hustle.

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I've just given you some ideas.

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- [Carson] Yeah, I'm with you.

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- I collect a 25% royalty on all my ideas, okay?

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You're cool?

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- Works for me.

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- Awesome, verbal agreement.

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You heard it, Tony.

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(Rob laughs)

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- It's recorded.

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- Yeah, it's recorded.

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- Yeah, signed, sealed, delivered.

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- Yeah, absolutely.

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- All right.

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So obviously we learned a little bit

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about the father-son relationship that exists right here

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in front of our eyes.

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But there's stuff that we don't see.

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So as people that work together in business

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and are also related,

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intimately related, father-son relationships,

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sometimes some boundaries need to be placed.

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Like hey, we're not at work, so let's cut out the work talk.

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Do these rules and guidelines exist in your relationship?

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Or is it pretty fluid?

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You can ebb and flow and it doesn't offend anyone?

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- We do have a hard time with that.

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- But we do have a lot of things in common.

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So sometimes the business does get in the way,

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but we kind of break it up with our music skills,

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talking about our music

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and we really do have a good family.

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- Right.

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That was your greatest accomplishment

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is raising a good family.

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- [Tony] My wife and, he's got two sisters

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and we all get along great.

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- Now, are the sisters involved in the business too?

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- [Tony] No.

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- How about your wife, Tony?

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- [Tony] No.

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- Okay, so it's just you two.

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- Extended family.

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Uncle, my uncle's involved.

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- My brothers, they're involved in the business.

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- And then everyone with the company,

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at the warehouse and the front office,

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everyone's been there for 15+ years

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so it's like a small family.

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We don't have turnover.

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- But for you guys,

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you guys are kind of on a desert island together

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because you have to live this dual life.

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You gotta work together and you gotta be related.

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- Yeah and it's not, there's no, like,

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it doesn't get too hairy at all.

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But sometimes you do have periods where it's too work heavy

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in that balance.

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- Yeah, and you adjust.

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- [Carson] Yeah, and you adjust.

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- You just gotta adjust.

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- And then sometimes you gotta take a step back and be like,

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Hey, we're getting on each other too much about work.

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- A good apology goes a long way.

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- [Tony] Yeah. - [Carson] Yeah.

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For sure.

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Absolutely.

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- A little self-reflection.

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- [Carson] Yeah, absolutely.

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- [Tony] And that happens a lot.

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(Rob laughs)

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- [Carson] Especially around trade show time.

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- Yeah man, I hear you.

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It's not easy to come to a trade show.

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- No.

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- And on top of it, your line, just for everyone out there,

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let's just say a cigar company on average has 20 different,

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SKUs, you guys are running

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how many different SKUs you got in the portfolio?

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Because you're distributing products.

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- We literally have thousands

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because our main business is manufacturing cigars

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for private labeling for other big companies.

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- Right.

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So you're running distribution.

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- In our own core line, in our catalog

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with our brand names, we might have 400.

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- 400 SKUs?

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- Yeah, but then we make cigars for so many.

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- Including sizes and stuff.

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- Yeah.

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- Well, if you're looking at catalog, we've got 400 SKUs.

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- I know.

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- [Rob] Wow. - But that's ours.

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- And then you've got everyone else's.

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- [Tony] Yeah.

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- Because a shop will call you up and say,

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Hey, I need somebody's cigar and you go, okay, I got it

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and you ship it out.

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- Yeah, we private label for a lot of internet companies,

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we private label for

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- Okay.

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- A lot of big companies that have a lot of SKUs.

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- What's private label?

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- Well, private label is a company comes to us

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because we actually have the factories,

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we have three factories in the Dominican Republic

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that we're partners with and one in Nicaragua.

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And we can turn out a lot of cigars.

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So there's a lot of lack of rollers.

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- Wait a minute, back to the question.

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What does it mean to private label?

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- Okay, it means to make another manufacturer's cigars

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they don't have the manpower to make enough of their own.

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They give us the blend, they give us the packaging,

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we make the cigars.

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I import it for them, bring it into my warehouse,

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and then organize it and ship it to them.

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- Got it.

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Do they send you the tobacco as well

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that they want to use?

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- No, they give us a blend or they approve a blend.

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- So you're sourcing the raw tobacco as well?

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- [Tony] Yeah. - Because you're growing it,

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you're curing it, you're sourcing it, you're sorting it.

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- Right, exactly.

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- Got it.

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- And we do this for lots of companies.

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That's our main business.

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- Got it, that's the brick.

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That's what's paying the mortgage.

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This is how we keep the lights on.

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We are the makers of cigars for other people's brands.

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Got it.

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And you do that with three factories?

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Two in the D.R. and one in Nicaragua?

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- Three in the D.R.

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- Three in the D.R.

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- And one in Nicaragua.

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- One in Nicaragua.

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So I stand corrected, four factories.

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That's a lot of overhead to manage.

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- Oh yeah.

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- How many employees is that just on a rough number?

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- Well, now after the COVID has been over,

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we lost a lot of rollers,

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but we've had up to 500 or 600 employees.

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- Wow.

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- Yeah, rollers all combined.

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- Carson, what are you thinking?

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- Yeah, just interconnected all at like one time,

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and there's definitely different parts and different people

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who are involved with the company

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like Maurice and Sergio and Omar.

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And then they're all, you know.

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- Who are those guys?

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- Those are our partners.

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- Partners who run the factory

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and farms and fields and all that stuff.

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- All right.

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They're the boots on the ground.

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- [Carson] For sure.

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- They're making it happen.

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They're making sure the factory's going.

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That we got product coming in and we got product going out.

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- Yeah, farming.

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They're also farming, planting tobacco.

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There's a lot of employees.

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- And all of those guys are vertically integrated,

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so they're all working within their own chain

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and their own company as well.

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So, yeah.

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- What do you mean by that?

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Their own company?

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Aren't they working for you?

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- Yeah, we're all working together.

Speaker:

- Yeah, we work together, it's a partnership.

Speaker:

- Yeah, it's a partnership.

Speaker:

So they have their own farm.

Speaker:

They run the farms in the factory and oversee everything.

Speaker:

And then we go down there and work with them as well.

Speaker:

And vice versa.

Speaker:

They come to The States and work with us.

Speaker:

- So it's not like, Tony, you're from the top.

Speaker:

It's your company, your business and then it trickles down.

Speaker:

It's more like, hey

Speaker:

- [Tony] Yeah, it's a partnership.

Speaker:

- let's all get together and share resources

Speaker:

so we can achieve this greater goal of producing cigars.

Speaker:

- Absolutely.

Speaker:

- The same people have been together, for close to 30 years.

Speaker:

- Yeah. - Wow.

Speaker:

- And we've never even had an argument.

Speaker:

Not even one.

Speaker:

- How do you do that, Tony?

Speaker:

- How do you do that?

Speaker:

- We have a lot of respect for each other.

Speaker:

- A lot of respect.

Speaker:

- Yeah, a lot of respect for one another.

Speaker:

And we're all making money together

Speaker:

and we throw a lot of ideas off each other.

Speaker:

And we're constantly talking, communicating.

Speaker:

- A lot of trust.

Speaker:

- [Tony] Every day, you have to do this every day.

Speaker:

- A lot of trust. - I would say trust

Speaker:

- And a lot of it is trust and honesty, yeah.

Speaker:

- Trust and keeping everyone's best interest

Speaker:

in front of you.

Speaker:

Like our best interest and their best interests-

Speaker:

we're all together.

Speaker:

We want to see them do well and they wanna see us do well.

Speaker:

So I think working earnestly together

Speaker:

is the main ingredient.

Speaker:

- Well said. Because it can get a little selfish sometimes

Speaker:

if you think,

Speaker:

hey man, I'm doing all this work and you're benefiting.

Speaker:

But really what you're saying is,

Speaker:

I'm looking at the big picture here

Speaker:

when I'm working hard and it benefits you

Speaker:

I also get that in return

Speaker:

because we all have each other's best interest in hand,

Speaker:

in mind.

Speaker:

We go into everything we do with that

Speaker:

in the back of our brain.

Speaker:

- Yeah, I would say that's it.

Speaker:

- That's awesome.

Speaker:

- That's the essence for sure.

Speaker:

- There's no other way to do it without any arguments

Speaker:

otherwise, if you get greed, if you get selfish

Speaker:

or if you just get downright evil, it won't work.

Speaker:

Somebody's out.

Speaker:

- Yeah. - Yeah.

Speaker:

And the volume that we do

Speaker:

is an outstanding amount for a small company like us.

Speaker:

I mean, before the pandemic,

Speaker:

we were bringing in a million and a half cigars a month.

Speaker:

- And that's a small company.

Speaker:

- Hang on, Tony.

Speaker:

That's not a small company.

Speaker:

A million cigars. - [Tony] And a half.

Speaker:

- A million and half cigars a month.

Speaker:

- Well, we would bring in 40-foot containers,

Speaker:

which holds approximately 600,000 cigars.

Speaker:

And then in our heyday.

Speaker:

- Wait a minute, 600,000 boxes?

Speaker:

- [Tony] No, cigars.

Speaker:

- Cigars.

Speaker:

- [Tony] Cigars. - Okay.

Speaker:

So let's just do the quick dirty math.

Speaker:

We're like right at 18 million a year in cigar making.

Speaker:

- Well, we would bring in, in our heyday,

Speaker:

we would bring in two containers a month, two to three.

Speaker:

Now it's different.

Speaker:

After the pandemic, we lost a lot of rollers.

Speaker:

- I get that. But let's just stick on the number.

Speaker:

- [Carson] Okay.

Speaker:

- 18 million a year, right?

Speaker:

- Yeah.

Speaker:

- 18 million cigars made a year.

Speaker:

- [Tony] Of all different price points.

Speaker:

- It's not a small business.

Speaker:

Why Tony, does it feel like a small business to you?

Speaker:

- Well.

Speaker:

- I'll let you answer once he's done.

Speaker:

- For sure.

Speaker:

- Well, when you're making cigars for other people

Speaker:

- That's right.

Speaker:

- They're their cigars, they're not ours.

Speaker:

We're just doing it for them.

Speaker:

When we're making very little markup.

Speaker:

- Right. - Okay.

Speaker:

- We're talking about small margins

Speaker:

because you're looking for high volume.

Speaker:

Got it.

Speaker:

- Yeah, high volume, small margin.

Speaker:

And our containers are already pre-sold.

Speaker:

So when they come in, they go out.

Speaker:

- So it's not like one cigar

Speaker:

it's not Serino Cigars which is your brand.

Speaker:

It's doing 18 million.

Speaker:

Serino Cigars is selling how many cigars a year?

Speaker:

- The Serino brand itself is still pretty small.

Speaker:

That's only been around for five years.

Speaker:

- Yeah, give me the number that you sell every year.

Speaker:

A rough number.

Speaker:

- Then we have our APS cigars.

Speaker:

- I get that but let's keep it easy for the consumer.

Speaker:

- A few hundred thousand.

Speaker:

- Yeah. - A few hundred thousand.

Speaker:

- Yeah. - Like less than 500,000?

Speaker:

- That's probably right around where we're at.

Speaker:

- Okay.

Speaker:

Now Tony, I'm tracking with you.

Speaker:

It's a small business because your brand of cigars

Speaker:

is only doing about 500,000 out in the marketplace.

Speaker:

- Now, our bundle cigars is different.

Speaker:

- Right, I get that.

Speaker:

But the bundle cigars still get white labeled.

Speaker:

They still get private labeled, right?

Speaker:

- No, those are our brands.

Speaker:

Those are our brands

Speaker:

that we do private label for other people.

Speaker:

- Yeah, like a shop stick.

Speaker:

It might be a shop stick.

Speaker:

They come unbanded.

Speaker:

They're bundles.

Speaker:

- And we have some branded.

Speaker:

- Yeah, okay.

Speaker:

So again, it's not a Serino brand, though.

Speaker:

You guys pour money, marketing,

Speaker:

advertising into the Serino brand.

Speaker:

You're not gonna do that with the bundle sticks?

Speaker:

- [Tony] No.

Speaker:

- Got it.

Speaker:

Perfect.

Speaker:

Did you want to add anything to that,

Speaker:

or did it clarify it up?

Speaker:

- It clarified

Speaker:

and that was the track I was about to run down

Speaker:

is that having so many other like, side projects

Speaker:

with just brick-and-mortars,

Speaker:

mom-and-pops that are like five stores,

Speaker:

that's where it's all compounding together.

Speaker:

- It's a lot of work for a little return on investment.

Speaker:

- [Carson] Exactly.

Speaker:

- But it's helping everybody sell more cigars

Speaker:

and smoke more cigars.

Speaker:

So at the end of the day,

Speaker:

everyone at Serino or at APS Distribution,

Speaker:

is that the big group?

Speaker:

- [Carson] Yeah.

Speaker:

- APS Distribution is happy, right?

Speaker:

That's what keeps everyone happy.

Speaker:

Moving along.

Speaker:

We're smoking cigars, we're making cigars.

Speaker:

We're making the world a better place.

Speaker:

Love it. - With you.

Speaker:

- Where are the moments that in the beginning

Speaker:

or in the day to day, you just think,

Speaker:

this is gonna fail and I'm gonna have to just chalk it up,

Speaker:

it's over?

Speaker:

It could be a project.

Speaker:

It could be the whole business.

Speaker:

It could be saying the whole business, APS Distribution

Speaker:

I'm out, I'm good.

Speaker:

Buy me out.

Speaker:

Have you ever gotten there?

Speaker:

Have you ever thought that?

Speaker:

- Not yet.

Speaker:

- Not yet.

Speaker:

- Not yet.

Speaker:

- Have you ever had a circumstance that made you think

Speaker:

that that was an option on the table?

Speaker:

Like a forced option?

Speaker:

Like, oh my gosh, we're gonna have to close shop.

Speaker:

- No.

Speaker:

- No.

Speaker:

- No, we have too much business.

Speaker:

- Yeah, too much business.

Speaker:

- The initial stages though, when I was really young.

Speaker:

- Yeah, Tony, go back with me.

Speaker:

Let's go back.

Speaker:

- Yeah, before we got all the big customers.

Speaker:

- A Chrysler Plymouth minivan with tarped up windows,

Speaker:

and he was selling cigars out of it, so.

Speaker:

- Yeah, you're right.

Speaker:

This is a long time ago though.

Speaker:

- Yeah, when I was young.

Speaker:

- Let's go back, Tony.

Speaker:

- The first three years,

Speaker:

the first three years of the cigar business,

Speaker:

remember I got into this business as a hobby.

Speaker:

- Okay.

Speaker:

- Yeah, as a hobby.

Speaker:

- Just a hobby, what year was this?

Speaker:

- 1995, 96.

Speaker:

- The boom, the cigar boom.

Speaker:

The boom ended.

Speaker:

- The boom was just ending.

Speaker:

I got in a few years too late.

Speaker:

- All right. - Just a few.

Speaker:

The boom was like 92, 93, 94.

Speaker:

- Sure.

Speaker:

So it's fizzling.

Speaker:

- [Tony] I caught part of the boom.

Speaker:

- Right.

Speaker:

- [Tony] I caught part of it.

Speaker:

- You're kind of riding the wave.

Speaker:

You didn't ride it the whole way,

Speaker:

but you caught a little bit of it.

Speaker:

Okay, so why so difficult?

Speaker:

It's a great wave.

Speaker:

Jump on.

Speaker:

Let's ride it.

Speaker:

But here we are driving around in a Chrysler minivan

Speaker:

that has tarp over the windows.

Speaker:

Because the window broke?

Speaker:

- Yeah, when I was younger, yeah.

Speaker:

It was tough sledding, I remember that.

Speaker:

- Tough sledding?

Speaker:

- Yeah, like it was tough to launch

Speaker:

and there was definitely when we were really small.

Speaker:

- Yeah well, we started off with a retail store first.

Speaker:

- All right, so you're retailers.

Speaker:

- Yeah, we started off retail.

Speaker:

- You're meeting the customer, you're handing them cigars,

Speaker:

you sell them cigars.

Speaker:

We're good to go.

Speaker:

Then you decide to go back behind the door

Speaker:

and start cooking in the kitchen.

Speaker:

- And make our own brands.

Speaker:

And then get some salesman out in the road.

Speaker:

- So, when you did the, hey, I'm running retail,

Speaker:

now let's go back and start making cigars.

Speaker:

What was it that made you think, oh man,

Speaker:

I shouldn't be back here making cigars, I gotta get out

Speaker:

I gotta get out of the kitchen.

Speaker:

- No, I never thought about that.

Speaker:

- There was never a situation that came up

Speaker:

where you thought that?

Speaker:

- No.

Speaker:

- Okay, then what was the struggle?

Speaker:

Where was the struggle?

Speaker:

- I mean, I would say in the initial, in the beginning.

Speaker:

- Well, you have to know a little bit about my background.

Speaker:

- Okay.

Speaker:

- Okay, so I'm 70 years old.

Speaker:

I've been in this business for close to 30 years.

Speaker:

- Yeah.

Speaker:

- But when I grew up as a child,

Speaker:

I worked as soon as I was able to work.

Speaker:

- You were working.

Speaker:

- [Tony] I was working- - Let's go.

Speaker:

- With my dad. My education, I never went to college.

Speaker:

I never even went to high school.

Speaker:

I went to trade school because I learned to build,

Speaker:

I was a contractor, an electrician, a plumber, I fixed cars.

Speaker:

I could do anything.

Speaker:

And my family had a frozen food factory.

Speaker:

So when I wasn't in school or if I wasn't contracting,

Speaker:

I was working for them.

Speaker:

- I like it.

Speaker:

You had an entrepreneurial family.

Speaker:

And so the big picture.

Speaker:

- [Tony] My father only went to the sixth grade.

Speaker:

- The big picture is, hey, this is our family.

Speaker:

This is how we eat.

Speaker:

This is how we afford to live.

Speaker:

So all hands on deck.

Speaker:

If you don't have a shovel in your hand

Speaker:

or a hammer in the other, get on over here

Speaker:

because we've got some stuff for you to do.

Speaker:

All right.

Speaker:

You're painting a good picture.

Speaker:

- And my dad was a jack-of-all-trades too.

Speaker:

When he started off,

Speaker:

he came from Italy when he was six years old.

Speaker:

Started shining shoes, then he became a cobbler.

Speaker:

Then he had a dry cleaning shop

Speaker:

then he opened up restaurants, then catering companies.

Speaker:

Then he ended up building a really big name

Speaker:

Italian frozen food factory called Sarino's Frozen Foods,

Speaker:

which our whole family worked there.

Speaker:

My brothers, my sisters, everything, all my friends,

Speaker:

everybody.

Speaker:

- I love it.

Speaker:

- And did that until probably about 20 years old.

Speaker:

And then got in a very bad motorcycle accident

Speaker:

where I got run over by a car.

Speaker:

And I was in traction for almost about a year.

Speaker:

- What's traction?

Speaker:

- Well, there's steel pins in my legs.

Speaker:

- Got it. - And in the hospital.

Speaker:

- Oh, got you.

Speaker:

- This is prehistoric surgery.

Speaker:

- An exoskeleton to help you.

Speaker:

- In 1970. - Physical therapy.

Speaker:

Rehabilitation before it was nice.

Speaker:

- Got it.

Speaker:

- Before there was like, all the bells and whistles.

Speaker:

- So Humpty Dumpty needed to be put back together again.

Speaker:

- And I moved to Florida to recuperate.

Speaker:

- Got it.

Speaker:

- Okay.

Speaker:

- Great place to smoke a cigar.

Speaker:

Especially if you're laid up.

Speaker:

- Well, no, I still didn't smoke then.

Speaker:

Never smoked a cigarette in my life

Speaker:

and never really drank and lived in Massachusetts,

Speaker:

Boston, Massachusetts, kind of gray, dirty.

Speaker:

Back in the 60s, it was not like now

Speaker:

it was very dirty, very gray.

Speaker:

- It's a blue collar town.

Speaker:

- Yeah, blue collar town but once I moved down to Florida,

Speaker:

it was like my eyes opened up.

Speaker:

I saw color.

Speaker:

Okay, and I did come down here with a settlement

Speaker:

because it wasn't my fault.

Speaker:

I got run over by a drunk cop.

Speaker:

- Got it. - Okay.

Speaker:

- I'm sorry to hear that.

Speaker:

- Had some money and came down here.

Speaker:

Moved down here all by myself and I mean, to Florida.

Speaker:

- Yeah, I know.

Speaker:

We got it.

Speaker:

- Okay, to Florida and opened up

Speaker:

the very first video franchise store in the United States.

Speaker:

- Was it Blockbuster?

Speaker:

- Well, I'll lead on to that.

Speaker:

So that was before even Blockbuster existed.

Speaker:

There was a street in Fort Lauderdale,

Speaker:

which was called Electronics Row.

Speaker:

And every electronic store that you can think of was there,

Speaker:

and this was when the TVs,

Speaker:

little Sony Trinitron, 13-inch TVs came out.

Speaker:

And I invented this magnifying glass

Speaker:

and a box to slip over a Trinitron.

Speaker:

It's on 13-inch Trinitron

Speaker:

and created the first projection television set.

Speaker:

- So, hey, give me one second here.

Speaker:

You remember the episode of "Friends"?

Speaker:

Where the guy that pounds?

Speaker:

Did you watch "Friends?"

Speaker:

Okay, he pounds on the ceiling when the friends are too loud

Speaker:

all of you out there.

Speaker:

He died, and he gave the people upstairs that annoyed him,

Speaker:

his full apartment.

Speaker:

And in the apartment was a wheelable big magnifying glass.

Speaker:

That you would put in front of a TV.

Speaker:

That was you? - I created the first one.

Speaker:

Yeah.

Speaker:

- Did you even know that your invention

Speaker:

hit the silver screen, that is "Friends"?

Speaker:

- No.

Speaker:

- That's amazing.

Speaker:

- I didn't patent it,

Speaker:

so other people came out with other ones.

Speaker:

- Oh, okay.

Speaker:

So it may not have been your model.

Speaker:

- It might not have been my model.

Speaker:

- Why didn't you patent it, Tony?

Speaker:

- Well, like I said, I never went to college.

Speaker:

I went to trade school.

Speaker:

- Got it.

Speaker:

So it ended up not being super profitable.

Speaker:

- I was not a big reader,

Speaker:

but I just had a lot of ambition.

Speaker:

- Yeah. - A lot of ambition.

Speaker:

A lot of drive.

Speaker:

- You're gonna grind it out until you get there.

Speaker:

- I like to make money.

Speaker:

And so I turned that store.

Speaker:

This was when the very first Sony Betamax came out.

Speaker:

It wasn't even VHS then.

Speaker:

Well, I might as well just tell you the whole story.

Speaker:

- Yeah, let's go.

Speaker:

- Yeah.

Speaker:

I mean, living in Boston, okay.

Speaker:

I lived with a tough crowd.

Speaker:

Tough crowd.

Speaker:

We would do anything to make a buck.

Speaker:

We had to make money.

Speaker:

- Yeah. - So when I moved to Florida,

Speaker:

I saw a movie theater across the street.

Speaker:

I went over to the projectionist and I said,

Speaker:

do you wanna make some money?

Speaker:

And he says, but who are you?

Speaker:

I said, I own an electronics shop across the street.

Speaker:

And I said, I have this big video camera.

Speaker:

I said, let me come in here at midnight

Speaker:

and film all your first run movies

Speaker:

before they even are released.

Speaker:

Because the movie theaters got the movies

Speaker:

two weeks before they released them.

Speaker:

So there was no copyright laws.

Speaker:

Nobody even knew about video recorders then.

Speaker:

- Right now, all of this stuff is protected.

Speaker:

- I had "Star Wars," I had "Grease," every movie

Speaker:

two weeks before they came out of the theater.

Speaker:

- Okay, hang on, let me set the stage.

Speaker:

Right now in today's world,

Speaker:

all of that is protected by copyright.

Speaker:

So at this time, Tony wasn't breaking the law.

Speaker:

Because they didn't even think that this could be a thing

Speaker:

that they had to protect themselves against.

Speaker:

- Sony was worried about stealing.

Speaker:

They were trying to stop the video recorder

Speaker:

from recording TV shows.

Speaker:

- Got you.

Speaker:

- That's what they were trying to stop.

Speaker:

That's what their focus was at.

Speaker:

But then that became that anything that's in the air

Speaker:

is free.

Speaker:

So, if you're broadcasting it,

Speaker:

people have the right to record it on TV.

Speaker:

- Sure.

Speaker:

- I went the other direction.

Speaker:

I got a big video camera,

Speaker:

and then I had a room with 100 video recorders

Speaker:

and just started making movies

Speaker:

and selling them for $75 a piece.

Speaker:

Now I'm 20 years old.

Speaker:

I made my first million dollars in cash.

Speaker:

And then from there on, I opened up five stores.

Speaker:

Then I franchised it and sold 100 stores.

Speaker:

And remember, no big education.

Speaker:

And at that time, when I was 15 years old,

Speaker:

I started practicing the piano for five hours every day.

Speaker:

So at my house, I had a grand piano.

Speaker:

I thought I was Elvis Presley. I was buying people cars.

Speaker:

I'm buying people houses.

Speaker:

- 25 years old.

Speaker:

- Lived with eight girls at one time.

Speaker:

Had a swimming pool right inside my house.

Speaker:

I could build.

Speaker:

I was an electrician, a plumber, a carpenter.

Speaker:

I built all my houses, I built all my video stores.

Speaker:

And that's when Wayne Huizenga heard about me.

Speaker:

- And who's Wayne Huizenga?

Speaker:

- Wayne Huizenga owned Waste Management

Speaker:

and owned Blockbuster Entertainment.

Speaker:

Owned the Miami Dolphins, the Florida Panthers,

Speaker:

the Florida Marlins, and AutoNation

Speaker:

and hundreds of other companies.

Speaker:

- Sure.

Speaker:

He's a tycoon.

Speaker:

He's got it all.

Speaker:

- Okay, and then we got other people involved in it.

Speaker:

Sumner Redstone, Sumner Redstone owned Viacom

Speaker:

Viacom which Wayne ended up buying

Speaker:

a lot of the movie studios.

Speaker:

And Sumner Redstone owned almost every radio station

Speaker:

and every drive-in theater.

Speaker:

Sumner Redstone was from Massachusetts.

Speaker:

When I was 13 years old, my father's factory burned down

Speaker:

and it took about three months

Speaker:

to get it back up and running.

Speaker:

I went to work for Sumner Redstone when I was 13.

Speaker:

Ended up, once Wayne hired me as a consultant.

Speaker:

He hired me as a consultant.

Speaker:

His partners were Sumner Redstone and Richard Branson.

Speaker:

Richard Branson owned Virgin Records.

Speaker:

So Wayne opened a company called Blockbuster Music.

Speaker:

He liked the way that my stores,

Speaker:

I had search lights, I had big parties,

Speaker:

big festivals to get people to come to my store.

Speaker:

I had actor lookalikes.

Speaker:

- Hang on one second because it's iconic.

Speaker:

When you talk about searchlights,

Speaker:

it's the big giant light that shoots up into the sky.

Speaker:

And on a decent cloudy night

Speaker:

it really, really amplifies itself.

Speaker:

And it's the only way you try to get people's attention

Speaker:

to say, where should I go right now?

Speaker:

What is that light off into the distance?

Speaker:

This is Blockbuster's iconic symbol.

Speaker:

- Yeah, they got that from me.

Speaker:

They got that from me. - This is cool stuff.

Speaker:

- He liked the way that I promoted my store.

Speaker:

- Am I the only one geeking out here, Carson?

Speaker:

Or are you there right there with me?

Speaker:

- I'm right there with you.

Speaker:

Yeah, for sure.

Speaker:

- And you've heard these stories before?

Speaker:

- Oh yeah.

Speaker:

I used to bring him up into Wayne's office.

Speaker:

- I don't remember but yeah.

Speaker:

- Nobody talked to Wayne.

Speaker:

I mean, Wayne was way up here.

Speaker:

He had all kinds of companies.

Speaker:

- But you had a different relationship with him.

Speaker:

- Well, he put me, not just him,

Speaker:

but his marketing department

Speaker:

they put me in charge of grand openings.

Speaker:

My job was, I opened up,

Speaker:

I did the grand openings for 4,000 Blockbuster video stores.

Speaker:

And my job was to try to get 5,000 people to a store

Speaker:

for a grand opening.

Speaker:

Remember, it's very easy because everybody watched movies.

Speaker:

He gave me like a 40, $50,000 budget.

Speaker:

All you really had to do was,

Speaker:

he put a Blockbuster Video every three miles

Speaker:

almost every three miles.

Speaker:

Every three miles, there was a Blockbuster Video.

Speaker:

And so all you had to do was canvas that area

Speaker:

with grand openings and we had giveaways.

Speaker:

It was kind of like pester power came from McDonald's.

Speaker:

The vice president of McDonald's came to work for Wayne

Speaker:

as the vice president of marketing for Blockbuster.

Speaker:

And he was a really close friend of mine.

Speaker:

And we kind of did the pester power

Speaker:

like McDonald's made the Happy Meal

Speaker:

because the kids wanted the little toy in the box.

Speaker:

So that's called pester power.

Speaker:

So we gotta say,

Speaker:

well, how do we get pester power into Blockbuster?

Speaker:

- Wait a minute.

Speaker:

- We gave free toys away to kids.

Speaker:

- Pistol power or?

Speaker:

- Pester.

Speaker:

Pester power. - Pester.

Speaker:

- When your children, mommy, I want the Happy Meal.

Speaker:

I want to go get the little clown

Speaker:

that comes inside the Happy Meal.

Speaker:

- Okay, here it is.

Speaker:

Here it is.

Speaker:

I'm gonna break it down.

Speaker:

Pester the parent for the toy.

Speaker:

- Pester the parent for the toy.

Speaker:

- So it's called pester power.

Speaker:

- [Tony] Pester power.

Speaker:

- I'm so glad I clarified

Speaker:

because I was hearing a lot of other P words

Speaker:

that I didn't quite understand.

Speaker:

- [Tony] Why do you think they have the Happy Meal?

Speaker:

The kid wants the toy.

Speaker:

- Yeah, I did.

Speaker:

And they released a brand new toy and they advertised it.

Speaker:

- We did the same thing at Blockbuster.

Speaker:

- Got it.

Speaker:

- We gave little toys to kids.

Speaker:

You come on in during the grand opening,

Speaker:

you got all kinds of toys, you got watches,

Speaker:

you got balloons, you got giveaways.

Speaker:

And that's how we did our grand openings.

Speaker:

And we did the searchlights.

Speaker:

And we had movie star lookalikes.

Speaker:

Well, once in a while we'd have a real movie star there.

Speaker:

But they were opening up like this, almost one a week.

Speaker:

One a week.

Speaker:

And they had their own realty company

Speaker:

and they bought their own stores.

Speaker:

They're all freestanding stores.

Speaker:

- That's some real wealth right there.

Speaker:

You're own real estate.

Speaker:

- And my son played ice hockey

Speaker:

since he was three or four years old

Speaker:

and he practiced six hours a day.

Speaker:

- A lot.

Speaker:

- Six hours a day every single day.

Speaker:

I actually have 3,000 videotapes of 3,000 of his games.

Speaker:

We traveled literally not around the world, but.

Speaker:

- Locally.

Speaker:

- All around the United States and Canada.

Speaker:

- Tony, who's behind the camera?

Speaker:

- Oh, I took all the videos.

Speaker:

Yeah, I took all the videos.

Speaker:

- Hang on, I need you to pause for a second.

Speaker:

Carson, your dad's got 3,000.

Speaker:

- I know.

Speaker:

- Tapes.

Speaker:

- It was a lot.

Speaker:

- Let's just kind of just chalk this up with like,

Speaker:

never missed a practice or a game or a tournament.

Speaker:

How does that make you feel as a son

Speaker:

to see a dad so dedicated to the things that you like to do,

Speaker:

that he wants to be there to experience it?

Speaker:

- I'm really proud of that.

Speaker:

Yeah.

Speaker:

- It kind of makes me a little teary.

Speaker:

- Yeah, absolutely. - I'm not gonna lie.

Speaker:

- And I think it's a lot of like,

Speaker:

where I get like my work ethic

Speaker:

and dedication to things as well.

Speaker:

- Hang on, Tony.

Speaker:

He did work hard? - [Tony] Oh, yeah.

Speaker:

- But you showed up.

Speaker:

- Yeah. - Yeah.

Speaker:

But he worked hard though.

Speaker:

- Oh no, for sure.

Speaker:

Yeah, absolutely.

Speaker:

- Do you miss hockey? Do you still play it?

Speaker:

- Every once in a while.

Speaker:

There's other things in my life.

Speaker:

Life happens. - He likes music now.

Speaker:

- But I miss it certainly, for sure.

Speaker:

And I try to get back to it when I can, but.

Speaker:

- I got the same thing.

Speaker:

I danced competitively from third grade until I graduated.

Speaker:

- [Carson] Wow.

Speaker:

- And people ask me, do you still dance?

Speaker:

Unless it's at a wedding. - I hope so.

Speaker:

- That's about it.

Speaker:

And you just kind of move on,

Speaker:

but you never forget how fun

Speaker:

and how impactful that whole team sport camaraderie was.

Speaker:

It really does shape who you are

Speaker:

and you learn so much trying to work together as a team.

Speaker:

Always for the greater good. Let's go back full circle.

Speaker:

When you guys told me APS Distribution

Speaker:

does everything for the greater good, I kind of see it.

Speaker:

I see how it's been ingrained in your whole hockey career

Speaker:

now with the whole thing, with you being dedicated,

Speaker:

being at every single game, every single practice.

Speaker:

I get it.

Speaker:

- Now, I wouldn't have left Blockbuster, but Wayne retired

Speaker:

after AutoNation.

Speaker:

He sold out to Sumner Redstone.

Speaker:

He sold out Blockbuster to Sumner Redstone

Speaker:

then he opened up AutoNation. I helped him with AutoNation.

Speaker:

AutoNation kind of was like a bust in the beginning

Speaker:

because they took the CarMax approach

Speaker:

just selling used cars.

Speaker:

You can't make money selling used cars.

Speaker:

All the money that you make from cars

Speaker:

comes from warranty work

Speaker:

and used cars, there's no warranty work.

Speaker:

- Not in today's world right now.

Speaker:

We're making lots but back then, that was the case.

Speaker:

- So once he retired and I left there,

Speaker:

then I had nothing to do. And somebody just said,

Speaker:

well, what are you gonna do now?

Speaker:

And I said, I don't know.

Speaker:

But I had money saved.

Speaker:

I had money saved. - A little bit.

Speaker:

Just a little.

Speaker:

- So somebody just said, well, cigars is a big thing now.

Speaker:

But it was, but took me about three years

Speaker:

to learn the business.

Speaker:

And those three years, that was the boom.

Speaker:

And it took me three years to learn the business.

Speaker:

- Gotcha.

Speaker:

- And I would say in that three years,

Speaker:

that's where I was talking about like.

Speaker:

- All the struggle.

Speaker:

Where we had the struggle.

Speaker:

- There wasn't much experience there.

Speaker:

And it would just be from a passion to a business.

Speaker:

- Were you ever thinking like, dad, what's going on?

Speaker:

Like, you don't have to do this?

Speaker:

- Me personally, I was pretty young

Speaker:

and he was taking me to the shops.

Speaker:

I was working at the shop too.

Speaker:

At the retail store at a young age.

Speaker:

- I love it.

Speaker:

You always gotta be doing something huh, Tony?

Speaker:

How old are you?

Speaker:

- [Tony] 70.

Speaker:

- You're 70 and you're still traveling.

Speaker:

You're still selling cigars.

Speaker:

- I'm selling cigars, that's all I do now.

Speaker:

And play music.

Speaker:

- And play music.

Speaker:

Do you ever want to just retire, just do the music?

Speaker:

- Yes, I do.

Speaker:

I do. - Why don't you?

Speaker:

- I don't have enough money saved.

Speaker:

- Carson's eyebrows went up a couple of times.

Speaker:

Do you know the dollar amount?

Speaker:

Do you have an idea?

Speaker:

- [Carson] I don't, no.

Speaker:

I'm in the dark on that.

Speaker:

- I've lived kind of a lavish lifestyle.

Speaker:

Like remember I told you about no college,

Speaker:

no real financial back, education.

Speaker:

- So, do you think you spent too much?

Speaker:

- I spent it faster than water.

Speaker:

(Rob laughs)

Speaker:

- So, okay, we're going back.

Speaker:

- Let's just put something in perspective.

Speaker:

I have five pianos in my house. I have almost 50 guitars.

Speaker:

I go overboard in everything I do.

Speaker:

I've had every kind of car there is.

Speaker:

I've had my own planes, my own cigarette boats,

Speaker:

my own race boats, my own jets, not jets, twin engine board.

Speaker:

My own pilots.

Speaker:

I mean, when I grew up, I bought every girl that I dated,

Speaker:

I bought her a house.

Speaker:

Every girl I dated, I bought her a car.

Speaker:

Every Christmas, I bought everybody in my family a car.

Speaker:

I thought I was Elvis Presley.

Speaker:

- I freaking love it.

Speaker:

- That's who I grew up with.

Speaker:

I grew up listening to Elvis and Ricky Nelson.

Speaker:

The Beatles was an after fact.

Speaker:

- That was like the calm stage of your life.

Speaker:

- I used to serenade all these girls.

Speaker:

I had eight girls living with me.

Speaker:

I'd play the piano, sing songs to them.

Speaker:

I had a crazy life.

Speaker:

I had a fun life, I had a blast.

Speaker:

I had a blast.

Speaker:

- Would you change anything?

Speaker:

- No.

Speaker:

- So you wouldn't even go back to yourself and say,

Speaker:

Hey, why don't you hang on to a few bucks?

Speaker:

- Well yeah, that would've been nice

Speaker:

but I'm learning that now.

Speaker:

I'm gonna hang on to some money now.

Speaker:

I would like to retire in a few years.

Speaker:

- Got it.

Speaker:

- I would like to retire and not retire, retire,

Speaker:

but be able to not have to work as hard.

Speaker:

I go to work every day.

Speaker:

Every single day.

Speaker:

I wanna get it to the point where

Speaker:

I don't wanna get out of the business.

Speaker:

- Like once a week maybe.

Speaker:

- No.

Speaker:

I don't want everything to have to rely on me.

Speaker:

I take all the full pressure.

Speaker:

My brother's helping me now.

Speaker:

My son's helping me take some of the pressure off.

Speaker:

We're coming up with different ideas too.

Speaker:

We're coming up with some of different ideas.

Speaker:

Only because now we can't do the volume of cigars

Speaker:

because the rollers just aren't there.

Speaker:

After the COVID, the rollers aren't there.

Speaker:

The wood to buy the boxes for the wood.

Speaker:

- [Rob] Not there.

Speaker:

- There's a shortage of wood.

Speaker:

There's a shortage of labor to make the bands.

Speaker:

A band that used to take five weeks takes four months.

Speaker:

A box.

Speaker:

A box that used to take three or four weeks now takes,

Speaker:

you have to put your order in six months.

Speaker:

Six months in advance.

Speaker:

- It's hard.

Speaker:

- It's gotten a lot harder.

Speaker:

- We have to go somewhere else for boxes.

Speaker:

Maybe it's not wood anymore.

Speaker:

- We're gonna come up with our own brands.

Speaker:

- Which we've started to do.

Speaker:

We have the butcher wrap paper.

Speaker:

- Maybe it's biodegradable.

Speaker:

- Yeah, exactly.

Speaker:

- So we all always made brands for other people.

Speaker:

And then our own brands, we always sold wholesale.

Speaker:

But now we have to make some new brands and

Speaker:

sell them retail.

Speaker:

- Got it.

Speaker:

- That's what I think.

Speaker:

We have to have a combination of all three.

Speaker:

Makings for other people, which is really low profit,

Speaker:

high quantity.

Speaker:

It kind of pays the overhead.

Speaker:

That pays the overhead.

Speaker:

- We got the lights on.

Speaker:

We're doing the work.

Speaker:

Now let's go on and get that retirement savings.

Speaker:

Let's go fund our 401K.

Speaker:

- Now, our wholesale is still profitable,

Speaker:

but it is not that big money.

Speaker:

Like, something that I sell for a few dollars.

Speaker:

I see it on the internet for five times as much

Speaker:

as I sold it to that person. I want some of that money.

Speaker:

- Got it.

Speaker:

- [Tony] I want some of that.

Speaker:

- You got it.

Speaker:

Let's get into that.

Speaker:

So now that's where we're at with Serino.

Speaker:

- [Tony] Different brands for that.

Speaker:

- Right.

Speaker:

- [Tony] I'll create different brands for that.

Speaker:

- That's the Serino brand?

Speaker:

That's the Elenor Rose.

Speaker:

- Well, we're gonna have to come up with new brands

Speaker:

because these were still selling to brick-and-mortar stores.

Speaker:

I don't wanna compete with my brick-and-mortar stores.

Speaker:

So we'll come up with new brands.

Speaker:

- So, you're not at that third stage yet?

Speaker:

- [Tony] Not yet.

Speaker:

- Got it.

Speaker:

- [Tony] That's what I think I'll be able to retire on.

Speaker:

- Got it.

Speaker:

We're waiting for the third stage.

Speaker:

Carson.

Speaker:

- [Tony] We're working on it.

Speaker:

- Are you helping in the third stage or where are you at?

Speaker:

You back at stage two, where we at?

Speaker:

- I'm focusing on designing brands and yeah,

Speaker:

with Serino stuff right now

Speaker:

we all kind of have our own roles within the company.

Speaker:

- What's your role?

Speaker:

- I do a lot of the marketing, branding,

Speaker:

working with all the sales people,

Speaker:

traveling around the country.

Speaker:

- Are you professionally trained to do all that

Speaker:

or did you just pick it up?

Speaker:

- [Carson] I picked it up.

Speaker:

- How'd you pick it up?

Speaker:

- Just being around here for a long time.

Speaker:

I grew up in the industry

Speaker:

and went to school for marketing and branding.

Speaker:

And my general like interest always comes to like design

Speaker:

and branding and those things.

Speaker:

So I've really like leaned into teaching myself photography,

Speaker:

coming up with different branding concepts, all that stuff.

Speaker:

So like, that's more of the passion that comes through.

Speaker:

- Right.

Speaker:

It's really trying to figure out how to get the product

Speaker:

to connect with the customer.

Speaker:

- [Carson] Exactly.

Speaker:

- And it's not necessarily,

Speaker:

I don't like it when people say

Speaker:

that it's smoke and mirrors or it's just a story.

Speaker:

It's not just a story.

Speaker:

I'm trying to communicate to you when I can't be present.

Speaker:

So I have to do it in the way my box looks.

Speaker:

I have to do it in the way my logo looks

Speaker:

and then I have to do it in the way

Speaker:

the collateral speaks to you.

Speaker:

Because I can do a cigar that has motorcycles

Speaker:

and the whole riding life

Speaker:

but then I'm not speaking to the guy

Speaker:

who's out on the golf course driving a Mercedes-Benz.

Speaker:

- [Carson] Yeah.

Speaker:

- Right?

Speaker:

- [Carson] Mh-hm.

Speaker:

And that's one thing I try to get away from

Speaker:

is smoke and mirrors.

Speaker:

And I think a lot of people think they can just like

Speaker:

throw a cigar in a box and it's just the same.

Speaker:

I really do believe you should try to connect with people

Speaker:

and try to forge some chemistry there.

Speaker:

- So, how are you doing that?

Speaker:

How are you doing that so that you can do that

Speaker:

with the brands that you're working on?

Speaker:

- I think you have to find the right cigar.

Speaker:

The right cigar, the right story behind imagery

Speaker:

and really try to connect, be transparent about the process,

Speaker:

which we do with social media,

Speaker:

showing people why the brands we make them, the way we do,

Speaker:

the people behind the brand as well.

Speaker:

And show them from the seed to the end,

Speaker:

all the work that goes into it

Speaker:

just so that we can build some kind of essence to our brand

Speaker:

that connects with people that doesn't with other brands.

Speaker:

And that's not to dog anyone else's brands or anything.

Speaker:

It's just like we try to really build a narrative

Speaker:

and the right product, so.

Speaker:

- Yeah.

Speaker:

You gotta build the right narrative

Speaker:

that makes the customer go, oh gosh, yeah, I gotta try this.

Speaker:

- Yeah.

Speaker:

For sure.

Speaker:

- A lot of cigars do taste the same.

Speaker:

So, then it boils down into your customer.

Speaker:

You treat people the way that you wanna be treated.

Speaker:

I honestly believe I don't have one enemy.

Speaker:

I treat people the way that I want them to treat me.

Speaker:

- You know what, Tony?

Speaker:

- When you have a good reputation and people like you,

Speaker:

they'll try your product.

Speaker:

- Yeah, even from the phone conversation.

Speaker:

- [Tony] But we also do make sure the product's good too.

Speaker:

- Yeah, yeah, quality's gotta be good.

Speaker:

- The quality has to be good

Speaker:

but everybody here has good quality.

Speaker:

So what makes you different? You just have to be kind.

Speaker:

And generous.

Speaker:

- You know what?

Speaker:

It's the guy that makes you happy.

Speaker:

You're just happy to be around him.

Speaker:

And I'm feeling the vibe

Speaker:

and I hope it's coming through across the camera

Speaker:

or through the sound on the speakers, because this truly is.

Speaker:

- I think we all need each other.

Speaker:

- Yeah and I do think in every industry

Speaker:

people, like you said,

Speaker:

when there's that client/supplier,

Speaker:

like you can nip at each other's heels.

Speaker:

And one thing about the cigar industry,

Speaker:

it's pretty collaborative.

Speaker:

Like I do feel like everyone's in it

Speaker:

to try to help each other and other different periods,

Speaker:

the arc of other people's careers,

Speaker:

there's always people lending a hand to somebody else.

Speaker:

- Yeah, this is a very friendly business

Speaker:

as far as I can see.

Speaker:

- Yeah, oh my god.

Speaker:

- Everybody helps, pitches in and helps out.

Speaker:

- Yeah, it's not a cutthroat business.

Speaker:

If you need help.

Speaker:

- It's not a cutthroat business.

Speaker:

- We'll help you because guess what?

Speaker:

All ships rise when we can allow everyone

Speaker:

great opportunities to smoke great cigars

Speaker:

at all different price points, flavors

Speaker:

expressions of artistic ability.

Speaker:

The world of cigars

Speaker:

is only as limited as the imagination will let it go.

Speaker:

You know what I mean?

Speaker:

We only are gonna put limits on it

Speaker:

if we really just stop imagining what we can do.

Speaker:

If we stop trying to help each other,

Speaker:

then the growth will stop.

Speaker:

- [Tony] Yeah.

Speaker:

- Yeah, I think that's well said.

Speaker:

- Yeah but I didn't really say it, you guys did.

Speaker:

I'm just trying to paraphrase it back.

Speaker:

You guys,

Speaker:

this whole conversation was unbelievable for me.

Speaker:

- [Carson] Likewise.

Speaker:

- Tony. - [Tony] Likewise.

Speaker:

- I listen to a lot of podcasts,

Speaker:

and I get hooked into a story

Speaker:

of somebody who's lived a unique life,

Speaker:

and I wish I had the money and the knowledge

Speaker:

to produce you as a podcast.

Speaker:

If anyone's out there looking for the next podcast/story

Speaker:

to kind of tell,

Speaker:

it'd be real cool to reach out to Tony

Speaker:

and figure out if this is a viable option.

Speaker:

I'm just gonna throw it out there.

Speaker:

I think it is.

Speaker:

It would be a story that I would grab onto

Speaker:

and listen to until I just couldn't take anymore.

Speaker:

Are you with me? - I'm with you.

Speaker:

- You know what I'm talking about.

Speaker:

- It's an interesting story for sure.

Speaker:

- It's a ride. - It's a ride.

Speaker:

- And everyone likes to be entertained

Speaker:

and you had an entertaining life.

Speaker:

- Oh, I definitely did.

Speaker:

I definitely did.

Speaker:

- Thank you, both.

Speaker:

Carson.

Speaker:

- Thanks for hosting us, having us on.

Speaker:

- Thank you so much for being on here.

Speaker:

- Absolutely.

Speaker:

I know you didn't get to talk a ton.

Speaker:

- [Carson] Oh, it's okay.

Speaker:

- But I hope you still felt that there was value in it.

Speaker:

Tony, thank you so much for opening it up

Speaker:

and telling us all about your lifestyle.

Speaker:

The mistakes, the trials and tribulations and the triumphs.

Speaker:

The excitement and the opportunity

Speaker:

to just live a lavish lifestyle like fricking Elvis Presley.

Speaker:

- Well, thank you for having me on your show.

Speaker:

- If there's anything you should take from this,

Speaker:

it should be that the dedication, that not only men,

Speaker:

but Tony and Carson have

Speaker:

with no matter how educated you are, the grind,

Speaker:

the ability to get back up when you get knocked down,

Speaker:

the ability to think twice and reshape it.

Speaker:

Maybe I gotta do this, maybe I gotta do that.

Speaker:

I'm not gonna give up because if I do, it's poor me

Speaker:

and waa-waa-waa, who cares?

Speaker:

The only person that can make your life better is you.

Speaker:

And I think that's the lesson I've learned here today.

Speaker:

That's another episode of Box Press.

Speaker:

I hope you enjoyed it, and if you did,

Speaker:

go ahead and like, and subscribe.

Speaker:

Have a blessed day.