- [Rob] There's a story inside every smoke shop
Speaker:with every cigar, and with every person.
Speaker:Come be a part of the cigar lifestyle at Boveda.
Speaker:This is Box Press.
Speaker:(lively music)
Speaker:Welcome to another episode of Box Press.
Speaker:I'm your host, Rob Gagner,
Speaker:and I'm sitting across from a father-son duo.
Speaker:Father-son duo-
Speaker:we're gonna get in to learning everything about them,
Speaker:but you guys know what this means.
Speaker:It's a reoccurring segment where I ask each of them,
Speaker:the father and the son, three main questions.
Speaker:And now we're gonna see how well they know each other.
Speaker:How well does Carson know his dad, Tony
Speaker:and how well does Tony know his son, Carson.
Speaker:All right, you guys ready to play?
Speaker:- We're ready to play. - Let's do it.
Speaker:- All right.
Speaker:Okay, Carson, I'm gonna ask you,
Speaker:what is your dad's favorite book?
Speaker:- "How to Win Friends and Influence People."
Speaker:- Oh, 100% baby.
Speaker:Just so you guys know, we are keeping score.
Speaker:He's 1-for-1 right now. There's three total questions.
Speaker:Should you get anything less
Speaker:than two of the questions correct
Speaker:you will have to dissolve the company, sell all the assets,
Speaker:and split ways.
Speaker:Okay?
Speaker:(all laugh)
Speaker:Tony's looking at me like - No pressure.
Speaker:- What are you talking about my company for?
Speaker:I ain't selling nothing.
Speaker:All right.
Speaker:Okay.
Speaker:Carson, what is your dad's favorite music or band or artist?
Speaker:- It's The Beatles.
Speaker:- You sure you want to hang your hat on The Beatles?
Speaker:- I think so.
Speaker:- Okay, it's not, it's Thomas Hyman,
Speaker:who is a dear friend of your dad's.
Speaker:- Yes. - Tony, who is Thomas Hyman?
Speaker:We all probably don't know who he is.
Speaker:- Well, Thomas Hyman is a multi-talented a musician,
Speaker:plays over nine instruments,
Speaker:wrote over 400 songs and lived in San Francisco.
Speaker:He passed away a few years ago,
Speaker:and we became very good friends through the cigar industry.
Speaker:He started smoking my cigars and then contacted me,
Speaker:he found out that I played a piano and was playing guitar
Speaker:and I told him I was building a house, so he said,
Speaker:"Well, I'll come down and help you set up your music studio"
Speaker:because I was building a music studio inside my house.
Speaker:- No way.
Speaker:- Yeah, and he said, "When you get your house built,
Speaker:build a professional music studio inside your house."
Speaker:And he says,
Speaker:"I'll come down and live with you for three or four months,
Speaker:and I'll really teach you how to play."
Speaker:When three years went by, he got pancreatic cancer,
Speaker:and he passed away
Speaker:before he could actually come down and help me
Speaker:but on the last day that he died,
Speaker:we FaceTimed each other and I sang one of his songs to him
Speaker:just before he passed away.
Speaker:- [Rob] Holy cow.
Speaker:- He was a very close friend of mine.
Speaker:- Thank you for sharing that, Tony.
Speaker:- Yeah.
Speaker:- I should have went with that one for sure.
Speaker:- Yeah.
Speaker:- Did you know about him?
Speaker:- Yeah, I knew Thomas for sure, yeah.
Speaker:Yeah. I wasn't going with the, you know.
Speaker:- Okay, so does Thomas really have any-
Speaker:- So, Thomas' CDs are in my car
Speaker:and I play them all the time.
Speaker:I used to listen to the Beatles
Speaker:- Yeah, so he's close.
Speaker:- And Sirius XM, but my heart belongs to Thomas.
Speaker:- Yeah.
Speaker:- Yeah, so he's a singer.
Speaker:He was a songwriter, so I know he has hits
Speaker:for like other people.
Speaker:I don't know, like off the top of my head.
Speaker:- So, he's more of a songwriter.
Speaker:And then the people who take credit
Speaker:are the artists that he wrote it for.
Speaker:- Right.
Speaker:- He was a catalog writer.
Speaker:- It was a little bit of a trick answer.
Speaker:- Yeah.
Speaker:- I'll give you the benefit of the doubt.
Speaker:Tony, we're gonna give him credit for the Beatles.
Speaker:- Okay.
Speaker:- But I love the fact that we know now
Speaker:how Thomas really played a role in your life.
Speaker:- Yeah. - And it was super impactful.
Speaker:- A big impact. - Totally.
Speaker:- He's really talented.
Speaker:- Yeah, it sounds like it.
Speaker:And a gracious person.
Speaker:To like offer to come and help you
Speaker:because you're so passionate about music.
Speaker:- Yes, absolutely.
Speaker:- And impart his wisdom.
Speaker:Like what a cool friend.
Speaker:- Yeah. - What a cool friend.
Speaker:- He was a great friend. - Yeah.
Speaker:- That's awesome.
Speaker:- Yeah, I even kept all his voicemails.
Speaker:I have all his voicemails.
Speaker:- I have my grandma's voicemails
Speaker:and a few other voicemails that every once in a while,
Speaker:you listen to them.
Speaker:- [Tony] Yeah.
Speaker:- [Carson] Yeah.
Speaker:- Yeah. - [Tony] Yeah.
Speaker:- Carson, what would your dad say
Speaker:his greatest accomplishment is in life?
Speaker:This is the epitaph.
Speaker:This is what's going on the headstone.
Speaker:Tony is known for this.
Speaker:Tony said that this, out of everything else in his life
Speaker:was his greatest accomplishment.
Speaker:- I'm stumped from the last answer.
Speaker:So I'm either gonna say, building the business.
Speaker:- Wait, wait, wait, wait.
Speaker:So, okay, you can say right now that you're gonna say two.
Speaker:say, choice number one is building the business.
Speaker:- Or choice number two is raising me and Amber
Speaker:and the sisters.
Speaker:- Okay, so now that we have two choices out there,
Speaker:are you going through your brain and thinking, which one?
Speaker:Because you can only pick one, and you have to say,
Speaker:this is the one that my dad said.
Speaker:So which one is it, Carson?
Speaker:- Probably number one.
Speaker:- Number one which was?
Speaker:- [Carson] The business.
Speaker:- It was building the business?
Speaker:- [Carson] Yeah.
Speaker:- It was building the whole cigar business.
Speaker:The whole thing
Speaker:- [Carson] Multiple businesses.
Speaker:- That we pour all of our energy into,
Speaker:and we distribute all over the world
Speaker:so people can enjoy a good time.
Speaker:- Yeah.
Speaker:- You were wrong.
Speaker:- Okay.
Speaker:- It was the second one.
Speaker:- Okay.
Speaker:- But it shows that you're humble, right?
Speaker:Because you look at your father
Speaker:as somebody who's hardworking.
Speaker:- Yeah.
Speaker:- Who built something. - Absolutely.
Speaker:- You probably don't look at your father and go,
Speaker:you did a real good job raising me.
Speaker:Because, we know our flaws better than anyone else.
Speaker:- Certainly, for sure.
Speaker:Absolutely, yeah.
Speaker:- So I'll give you the benefit of the doubt
Speaker:on that one as well.
Speaker:But that's two.
Speaker:- Okay.
Speaker:- You got two wrong.
Speaker:- Okay.
Speaker:- So we'll see if your dad keeps you around.
Speaker:- Okay. - Okay?
Speaker:- Yeah.
Speaker:- You could still come to Sunday dinner,
Speaker:but it'll be awkward for a while.
Speaker:- Certainly. Yeah, for sure.
Speaker:- Okay.
Speaker:Tony, you're in the hot seat now, my friend.
Speaker:- [Tony] All right, here we go.
Speaker:- What is Carson's favorite book?
Speaker:- Well, that's a problem
Speaker:because Carson reads a book almost every day.
Speaker:- Right.
Speaker:I know, I talked to you about it over the phone.
Speaker:- I know.
Speaker:- So now you have to go and go.
Speaker:Okay, like, let's go back to the epitaph.
Speaker:Let's go back to desert island.
Speaker:You only get to bring one book.
Speaker:Which book is Carson gonna take with him?
Speaker:He's gotta take a book
Speaker:and this book has to entertain him for the rest of his life.
Speaker:It's only one.
Speaker:Come on, Tony.
Speaker:- I don't know.
Speaker:- I know you can do it. I'll give you some hints.
Speaker:It has to do with your heritage.
Speaker:It has to do with how this influenced your son
Speaker:on how much he reads.
Speaker:- I just see so many books that he reads.
Speaker:I don't know.
Speaker:I don't know.
Speaker:- Give him a one word hint.
Speaker:One word hint.
Speaker:- Do you have a favorite out of all the books you read?
Speaker:- Yeah.
Speaker:It was the original back in like high school
Speaker:that kind of got me going or there is a-
Speaker:- Carson, I said one word.
Speaker:- Leonardo DiCaprio.
Speaker:- Okay, Leonardo DiCaprio.
Speaker:- Leonardo DiCaprio. - That's your hint.
Speaker:All right, so just take a minute.
Speaker:It's Leonardo DiCaprio.
Speaker:What does he have to do with books?
Speaker:- I don't know, "The Titanic?"
Speaker:- It's close, but it's "The Great Gatsby."
Speaker:- Oh, "The Great Gatsby."
Speaker:Okay. - It's a tough one.
Speaker:He reads so much.
Speaker:- "The Great Gatsby," I'll remember that.
Speaker:- Around the same time period.
Speaker:- Yeah.
Speaker:And all my hints, Carson,
Speaker:I apologize if they weren't even accurate.
Speaker:- No, that was a good one.
Speaker:- Okay.
Speaker:All right, Tony,
Speaker:what is Carson's favorite music, band, artist?
Speaker:What's his favorite?
Speaker:What is he gonna listen to all the time now?
Speaker:- Oh boy.
Speaker:I mean, we both play music together.
Speaker:- Yeah.
Speaker:There's a lot of influences.
Speaker:- I know.
Speaker:- There's a lot of people you guys probably listen to.
Speaker:- I don't know, maybe the Beatles.
Speaker:- Close.
Speaker:- That was two.
Speaker:- Paul McCartney?
Speaker:- No.
Speaker:You want one more?
Speaker:I'll give you one more.
Speaker:- Same era.
Speaker:- I'll give you one more.
Speaker:For the redemption.
Speaker:This is the alley-oop Tony.
Speaker:- The alley-oop, here we go.
Speaker:- There was four people in one of his bands, Crosby Stills.
Speaker:- What is it, Tony?
Speaker:- Neil Young. - Huh?
Speaker:- Neil Young. - Who?
Speaker:- Neil Young.
Speaker:- Neil Young.
Speaker:- Oh, I didn't know that.
Speaker:- Neil Young.
Speaker:- Yeah, I didn't know that.
Speaker:- That's all right.
Speaker:It's Neil Young.
Speaker:- The Beatles were number two.
Speaker:If I would've known this was how it was gonna go,
Speaker:I probably would've led with the easy answer for him.
Speaker:- Okay, The Beatles.
Speaker:- Yeah, no, I didn't even know
Speaker:he liked Crosby, Stills, Nash & Young.
Speaker:- I didn't make it easy on you.
Speaker:I didn't explain any of the rules to them, by the way.
Speaker:I just asked them the questions and that was it.
Speaker:- Oh, yeah.
Speaker:- So you're doing good.
Speaker:- Okay. - And it's just all for fun.
Speaker:- We're in the ballpark. We're in the parking lot.
Speaker:- Yeah.
Speaker:It's not like, he's like, I have no idea.
Speaker:You know, some techno band out of France.
Speaker:Okay, we're good.
Speaker:We're good.
Speaker:Tony, what is Carson's greatest accomplishment in life?
Speaker:- I think his articulate vocabulary,
Speaker:his reading skills and public speaking.
Speaker:His education, I believe.
Speaker:- Okay, we're on a good vein here
Speaker:because it's learning how to play an instrument.
Speaker:Learning how to play those instruments
Speaker:that influence you guys so much.
Speaker:It takes a lot, right?
Speaker:- [Tony] Yeah.
Speaker:- [Carson] A lot of discipline.
Speaker:- How many instruments do you play?
Speaker:- Well, I only play guitar and piano.
Speaker:Right now I'm learning,
Speaker:but I'm gonna try to learn drums soon.
Speaker:Like that's in its incipient nascent stages right now.
Speaker:So, yeah.
Speaker:That's the next frontier.
Speaker:- Love it.
Speaker:- [Carson] We're gonna keep going.
Speaker:- Always pushing yourself.
Speaker:- [Carson] Oh yeah.
Speaker:- Always trying to get the next best thing,
Speaker:because guess what?
Speaker:That's what we do when we're excited about something.
Speaker:- [Carson] For sure.
Speaker:- And we're passionate about it.
Speaker:- It's fun being an amateur,
Speaker:because that's where all the passion is.
Speaker:- A guy who reads about a book a day
Speaker:has to be a quick learner.
Speaker:So, it's a good start to be learning new instruments.
Speaker:- It's not quite a book a day, but yeah.
Speaker:I enjoy reading. - So what is it?
Speaker:- I think it connects you to a lot of different insights
Speaker:that from the past and future looking forward
Speaker:that you want to be able to
Speaker:so I'd say I try to do one every 10 days,
Speaker:a couple a month.
Speaker:And I feel like that's a healthy-
Speaker:- He orders a book a day.
Speaker:- Yeah. (both chuckle)
Speaker:Yeah, it's more so like built into my lifestyle now, so.
Speaker:- Sure.
Speaker:So I have a friend who on TikTok,
Speaker:she reviews books in the sense of like,
Speaker:Hey, I'm reading this book and does like a quick,
Speaker:30-second plug.
Speaker:She actually gets paid like 250 bucks
Speaker:- [Carson] Wow. - to do that.
Speaker:- She's got like 30,000 plus people following her.
Speaker:I suggest possibly to help fund all the books.
Speaker:You start a TikTok because you'd be a real good person
Speaker:to reference what book to read to somebody like me
Speaker:because I'm gonna go on TikTok and I follow you
Speaker:and I'm gonna go, oh man, I should read that.
Speaker:Do you like social media?
Speaker:- Well, I run our social media for the company.
Speaker:I am not on TikTok,
Speaker:but I have seen like all the use cases
Speaker:and that's like a good one.
Speaker:For pick up, just like little quick reads
Speaker:or for insights into what people are,
Speaker:the pulse of what people are reading.
Speaker:- You could give it your top one, two, three,
Speaker:this is why you should read the book.
Speaker:Boom, go.
Speaker:- [Carson] Yeah.
Speaker:- And if you're reading them every 10 days,
Speaker:you'd be super valuable to a publisher.
Speaker:And then they'd send you books for free.
Speaker:And then on top of that, they'd pay you to read it.
Speaker:- [Carson] I'm in the wrong business.
Speaker:- No, it's a side hustle.
Speaker:Everyone's gotta have a side hustle.
Speaker:I've just given you some ideas.
Speaker:- [Carson] Yeah, I'm with you.
Speaker:- I collect a 25% royalty on all my ideas, okay?
Speaker:You're cool?
Speaker:- Works for me.
Speaker:- Awesome, verbal agreement.
Speaker:You heard it, Tony.
Speaker:(Rob laughs)
Speaker:- It's recorded.
Speaker:- Yeah, it's recorded.
Speaker:- Yeah, signed, sealed, delivered.
Speaker:- Yeah, absolutely.
Speaker:- All right.
Speaker:So obviously we learned a little bit
Speaker:about the father-son relationship that exists right here
Speaker:in front of our eyes.
Speaker:But there's stuff that we don't see.
Speaker:So as people that work together in business
Speaker:and are also related,
Speaker:intimately related, father-son relationships,
Speaker:sometimes some boundaries need to be placed.
Speaker:Like hey, we're not at work, so let's cut out the work talk.
Speaker:Do these rules and guidelines exist in your relationship?
Speaker:Or is it pretty fluid?
Speaker:You can ebb and flow and it doesn't offend anyone?
Speaker:- We do have a hard time with that.
Speaker:- But we do have a lot of things in common.
Speaker:So sometimes the business does get in the way,
Speaker:but we kind of break it up with our music skills,
Speaker:talking about our music
Speaker:and we really do have a good family.
Speaker:- Right.
Speaker:That was your greatest accomplishment
Speaker:is raising a good family.
Speaker:- [Tony] My wife and, he's got two sisters
Speaker:and we all get along great.
Speaker:- Now, are the sisters involved in the business too?
Speaker:- [Tony] No.
Speaker:- How about your wife, Tony?
Speaker:- [Tony] No.
Speaker:- Okay, so it's just you two.
Speaker:- Extended family.
Speaker:Uncle, my uncle's involved.
Speaker:- My brothers, they're involved in the business.
Speaker:- And then everyone with the company,
Speaker:at the warehouse and the front office,
Speaker:everyone's been there for 15+ years
Speaker:so it's like a small family.
Speaker:We don't have turnover.
Speaker:- But for you guys,
Speaker:you guys are kind of on a desert island together
Speaker:because you have to live this dual life.
Speaker:You gotta work together and you gotta be related.
Speaker:- Yeah and it's not, there's no, like,
Speaker:it doesn't get too hairy at all.
Speaker:But sometimes you do have periods where it's too work heavy
Speaker:in that balance.
Speaker:- Yeah, and you adjust.
Speaker:- [Carson] Yeah, and you adjust.
Speaker:- You just gotta adjust.
Speaker:- And then sometimes you gotta take a step back and be like,
Speaker:Hey, we're getting on each other too much about work.
Speaker:- A good apology goes a long way.
Speaker:- [Tony] Yeah. - [Carson] Yeah.
Speaker:For sure.
Speaker:Absolutely.
Speaker:- A little self-reflection.
Speaker:- [Carson] Yeah, absolutely.
Speaker:- [Tony] And that happens a lot.
Speaker:(Rob laughs)
Speaker:- [Carson] Especially around trade show time.
Speaker:- Yeah man, I hear you.
Speaker:It's not easy to come to a trade show.
Speaker:- No.
Speaker:- And on top of it, your line, just for everyone out there,
Speaker:let's just say a cigar company on average has 20 different,
Speaker:SKUs, you guys are running
Speaker:how many different SKUs you got in the portfolio?
Speaker:Because you're distributing products.
Speaker:- We literally have thousands
Speaker:because our main business is manufacturing cigars
Speaker:for private labeling for other big companies.
Speaker:- Right.
Speaker:So you're running distribution.
Speaker:- In our own core line, in our catalog
Speaker:with our brand names, we might have 400.
Speaker:- 400 SKUs?
Speaker:- Yeah, but then we make cigars for so many.
Speaker:- Including sizes and stuff.
Speaker:- Yeah.
Speaker:- Well, if you're looking at catalog, we've got 400 SKUs.
Speaker:- I know.
Speaker:- [Rob] Wow. - But that's ours.
Speaker:- And then you've got everyone else's.
Speaker:- [Tony] Yeah.
Speaker:- Because a shop will call you up and say,
Speaker:Hey, I need somebody's cigar and you go, okay, I got it
Speaker:and you ship it out.
Speaker:- Yeah, we private label for a lot of internet companies,
Speaker:we private label for
Speaker:- Okay.
Speaker:- A lot of big companies that have a lot of SKUs.
Speaker:- What's private label?
Speaker:- Well, private label is a company comes to us
Speaker:because we actually have the factories,
Speaker:we have three factories in the Dominican Republic
Speaker:that we're partners with and one in Nicaragua.
Speaker:And we can turn out a lot of cigars.
Speaker:So there's a lot of lack of rollers.
Speaker:- Wait a minute, back to the question.
Speaker:What does it mean to private label?
Speaker:- Okay, it means to make another manufacturer's cigars
Speaker:they don't have the manpower to make enough of their own.
Speaker:They give us the blend, they give us the packaging,
Speaker:we make the cigars.
Speaker:I import it for them, bring it into my warehouse,
Speaker:and then organize it and ship it to them.
Speaker:- Got it.
Speaker:Do they send you the tobacco as well
Speaker:that they want to use?
Speaker:- No, they give us a blend or they approve a blend.
Speaker:- So you're sourcing the raw tobacco as well?
Speaker:- [Tony] Yeah. - Because you're growing it,
Speaker:you're curing it, you're sourcing it, you're sorting it.
Speaker:- Right, exactly.
Speaker:- Got it.
Speaker:- And we do this for lots of companies.
Speaker:That's our main business.
Speaker:- Got it, that's the brick.
Speaker:That's what's paying the mortgage.
Speaker:This is how we keep the lights on.
Speaker:We are the makers of cigars for other people's brands.
Speaker:Got it.
Speaker:And you do that with three factories?
Speaker:Two in the D.R. and one in Nicaragua?
Speaker:- Three in the D.R.
Speaker:- Three in the D.R.
Speaker:- And one in Nicaragua.
Speaker:- One in Nicaragua.
Speaker:So I stand corrected, four factories.
Speaker:That's a lot of overhead to manage.
Speaker:- Oh yeah.
Speaker:- How many employees is that just on a rough number?
Speaker:- Well, now after the COVID has been over,
Speaker:we lost a lot of rollers,
Speaker:but we've had up to 500 or 600 employees.
Speaker:- Wow.
Speaker:- Yeah, rollers all combined.
Speaker:- Carson, what are you thinking?
Speaker:- Yeah, just interconnected all at like one time,
Speaker:and there's definitely different parts and different people
Speaker:who are involved with the company
Speaker:like Maurice and Sergio and Omar.
Speaker:And then they're all, you know.
Speaker:- Who are those guys?
Speaker:- Those are our partners.
Speaker:- Partners who run the factory
Speaker:and farms and fields and all that stuff.
Speaker:- All right.
Speaker:They're the boots on the ground.
Speaker:- [Carson] For sure.
Speaker:- They're making it happen.
Speaker:They're making sure the factory's going.
Speaker:That we got product coming in and we got product going out.
Speaker:- Yeah, farming.
Speaker:They're also farming, planting tobacco.
Speaker:There's a lot of employees.
Speaker:- And all of those guys are vertically integrated,
Speaker:so they're all working within their own chain
Speaker:and their own company as well.
Speaker:So, yeah.
Speaker:- What do you mean by that?
Speaker:Their own company?
Speaker:Aren't they working for you?
Speaker:- Yeah, we're all working together.
Speaker:- Yeah, we work together, it's a partnership.
Speaker:- Yeah, it's a partnership.
Speaker:So they have their own farm.
Speaker:They run the farms in the factory and oversee everything.
Speaker:And then we go down there and work with them as well.
Speaker:And vice versa.
Speaker:They come to The States and work with us.
Speaker:- So it's not like, Tony, you're from the top.
Speaker:It's your company, your business and then it trickles down.
Speaker:It's more like, hey
Speaker:- [Tony] Yeah, it's a partnership.
Speaker:- let's all get together and share resources
Speaker:so we can achieve this greater goal of producing cigars.
Speaker:- Absolutely.
Speaker:- The same people have been together, for close to 30 years.
Speaker:- Yeah. - Wow.
Speaker:- And we've never even had an argument.
Speaker:Not even one.
Speaker:- How do you do that, Tony?
Speaker:- How do you do that?
Speaker:- We have a lot of respect for each other.
Speaker:- A lot of respect.
Speaker:- Yeah, a lot of respect for one another.
Speaker:And we're all making money together
Speaker:and we throw a lot of ideas off each other.
Speaker:And we're constantly talking, communicating.
Speaker:- A lot of trust.
Speaker:- [Tony] Every day, you have to do this every day.
Speaker:- A lot of trust. - I would say trust
Speaker:- And a lot of it is trust and honesty, yeah.
Speaker:- Trust and keeping everyone's best interest
Speaker:in front of you.
Speaker:Like our best interest and their best interests-
Speaker:we're all together.
Speaker:We want to see them do well and they wanna see us do well.
Speaker:So I think working earnestly together
Speaker:is the main ingredient.
Speaker:- Well said. Because it can get a little selfish sometimes
Speaker:if you think,
Speaker:hey man, I'm doing all this work and you're benefiting.
Speaker:But really what you're saying is,
Speaker:I'm looking at the big picture here
Speaker:when I'm working hard and it benefits you
Speaker:I also get that in return
Speaker:because we all have each other's best interest in hand,
Speaker:in mind.
Speaker:We go into everything we do with that
Speaker:in the back of our brain.
Speaker:- Yeah, I would say that's it.
Speaker:- That's awesome.
Speaker:- That's the essence for sure.
Speaker:- There's no other way to do it without any arguments
Speaker:otherwise, if you get greed, if you get selfish
Speaker:or if you just get downright evil, it won't work.
Speaker:Somebody's out.
Speaker:- Yeah. - Yeah.
Speaker:And the volume that we do
Speaker:is an outstanding amount for a small company like us.
Speaker:I mean, before the pandemic,
Speaker:we were bringing in a million and a half cigars a month.
Speaker:- And that's a small company.
Speaker:- Hang on, Tony.
Speaker:That's not a small company.
Speaker:A million cigars. - [Tony] And a half.
Speaker:- A million and half cigars a month.
Speaker:- Well, we would bring in 40-foot containers,
Speaker:which holds approximately 600,000 cigars.
Speaker:And then in our heyday.
Speaker:- Wait a minute, 600,000 boxes?
Speaker:- [Tony] No, cigars.
Speaker:- Cigars.
Speaker:- [Tony] Cigars. - Okay.
Speaker:So let's just do the quick dirty math.
Speaker:We're like right at 18 million a year in cigar making.
Speaker:- Well, we would bring in, in our heyday,
Speaker:we would bring in two containers a month, two to three.
Speaker:Now it's different.
Speaker:After the pandemic, we lost a lot of rollers.
Speaker:- I get that. But let's just stick on the number.
Speaker:- [Carson] Okay.
Speaker:- 18 million a year, right?
Speaker:- Yeah.
Speaker:- 18 million cigars made a year.
Speaker:- [Tony] Of all different price points.
Speaker:- It's not a small business.
Speaker:Why Tony, does it feel like a small business to you?
Speaker:- Well.
Speaker:- I'll let you answer once he's done.
Speaker:- For sure.
Speaker:- Well, when you're making cigars for other people
Speaker:- That's right.
Speaker:- They're their cigars, they're not ours.
Speaker:We're just doing it for them.
Speaker:When we're making very little markup.
Speaker:- Right. - Okay.
Speaker:- We're talking about small margins
Speaker:because you're looking for high volume.
Speaker:Got it.
Speaker:- Yeah, high volume, small margin.
Speaker:And our containers are already pre-sold.
Speaker:So when they come in, they go out.
Speaker:- So it's not like one cigar
Speaker:it's not Serino Cigars which is your brand.
Speaker:It's doing 18 million.
Speaker:Serino Cigars is selling how many cigars a year?
Speaker:- The Serino brand itself is still pretty small.
Speaker:That's only been around for five years.
Speaker:- Yeah, give me the number that you sell every year.
Speaker:A rough number.
Speaker:- Then we have our APS cigars.
Speaker:- I get that but let's keep it easy for the consumer.
Speaker:- A few hundred thousand.
Speaker:- Yeah. - A few hundred thousand.
Speaker:- Yeah. - Like less than 500,000?
Speaker:- That's probably right around where we're at.
Speaker:- Okay.
Speaker:Now Tony, I'm tracking with you.
Speaker:It's a small business because your brand of cigars
Speaker:is only doing about 500,000 out in the marketplace.
Speaker:- Now, our bundle cigars is different.
Speaker:- Right, I get that.
Speaker:But the bundle cigars still get white labeled.
Speaker:They still get private labeled, right?
Speaker:- No, those are our brands.
Speaker:Those are our brands
Speaker:that we do private label for other people.
Speaker:- Yeah, like a shop stick.
Speaker:It might be a shop stick.
Speaker:They come unbanded.
Speaker:They're bundles.
Speaker:- And we have some branded.
Speaker:- Yeah, okay.
Speaker:So again, it's not a Serino brand, though.
Speaker:You guys pour money, marketing,
Speaker:advertising into the Serino brand.
Speaker:You're not gonna do that with the bundle sticks?
Speaker:- [Tony] No.
Speaker:- Got it.
Speaker:Perfect.
Speaker:Did you want to add anything to that,
Speaker:or did it clarify it up?
Speaker:- It clarified
Speaker:and that was the track I was about to run down
Speaker:is that having so many other like, side projects
Speaker:with just brick-and-mortars,
Speaker:mom-and-pops that are like five stores,
Speaker:that's where it's all compounding together.
Speaker:- It's a lot of work for a little return on investment.
Speaker:- [Carson] Exactly.
Speaker:- But it's helping everybody sell more cigars
Speaker:and smoke more cigars.
Speaker:So at the end of the day,
Speaker:everyone at Serino or at APS Distribution,
Speaker:is that the big group?
Speaker:- [Carson] Yeah.
Speaker:- APS Distribution is happy, right?
Speaker:That's what keeps everyone happy.
Speaker:Moving along.
Speaker:We're smoking cigars, we're making cigars.
Speaker:We're making the world a better place.
Speaker:Love it. - With you.
Speaker:- Where are the moments that in the beginning
Speaker:or in the day to day, you just think,
Speaker:this is gonna fail and I'm gonna have to just chalk it up,
Speaker:it's over?
Speaker:It could be a project.
Speaker:It could be the whole business.
Speaker:It could be saying the whole business, APS Distribution
Speaker:I'm out, I'm good.
Speaker:Buy me out.
Speaker:Have you ever gotten there?
Speaker:Have you ever thought that?
Speaker:- Not yet.
Speaker:- Not yet.
Speaker:- Not yet.
Speaker:- Have you ever had a circumstance that made you think
Speaker:that that was an option on the table?
Speaker:Like a forced option?
Speaker:Like, oh my gosh, we're gonna have to close shop.
Speaker:- No.
Speaker:- No.
Speaker:- No, we have too much business.
Speaker:- Yeah, too much business.
Speaker:- The initial stages though, when I was really young.
Speaker:- Yeah, Tony, go back with me.
Speaker:Let's go back.
Speaker:- Yeah, before we got all the big customers.
Speaker:- A Chrysler Plymouth minivan with tarped up windows,
Speaker:and he was selling cigars out of it, so.
Speaker:- Yeah, you're right.
Speaker:This is a long time ago though.
Speaker:- Yeah, when I was young.
Speaker:- Let's go back, Tony.
Speaker:- The first three years,
Speaker:the first three years of the cigar business,
Speaker:remember I got into this business as a hobby.
Speaker:- Okay.
Speaker:- Yeah, as a hobby.
Speaker:- Just a hobby, what year was this?
Speaker:- 1995, 96.
Speaker:- The boom, the cigar boom.
Speaker:The boom ended.
Speaker:- The boom was just ending.
Speaker:I got in a few years too late.
Speaker:- All right. - Just a few.
Speaker:The boom was like 92, 93, 94.
Speaker:- Sure.
Speaker:So it's fizzling.
Speaker:- [Tony] I caught part of the boom.
Speaker:- Right.
Speaker:- [Tony] I caught part of it.
Speaker:- You're kind of riding the wave.
Speaker:You didn't ride it the whole way,
Speaker:but you caught a little bit of it.
Speaker:Okay, so why so difficult?
Speaker:It's a great wave.
Speaker:Jump on.
Speaker:Let's ride it.
Speaker:But here we are driving around in a Chrysler minivan
Speaker:that has tarp over the windows.
Speaker:Because the window broke?
Speaker:- Yeah, when I was younger, yeah.
Speaker:It was tough sledding, I remember that.
Speaker:- Tough sledding?
Speaker:- Yeah, like it was tough to launch
Speaker:and there was definitely when we were really small.
Speaker:- Yeah well, we started off with a retail store first.
Speaker:- All right, so you're retailers.
Speaker:- Yeah, we started off retail.
Speaker:- You're meeting the customer, you're handing them cigars,
Speaker:you sell them cigars.
Speaker:We're good to go.
Speaker:Then you decide to go back behind the door
Speaker:and start cooking in the kitchen.
Speaker:- And make our own brands.
Speaker:And then get some salesman out in the road.
Speaker:- So, when you did the, hey, I'm running retail,
Speaker:now let's go back and start making cigars.
Speaker:What was it that made you think, oh man,
Speaker:I shouldn't be back here making cigars, I gotta get out
Speaker:I gotta get out of the kitchen.
Speaker:- No, I never thought about that.
Speaker:- There was never a situation that came up
Speaker:where you thought that?
Speaker:- No.
Speaker:- Okay, then what was the struggle?
Speaker:Where was the struggle?
Speaker:- I mean, I would say in the initial, in the beginning.
Speaker:- Well, you have to know a little bit about my background.
Speaker:- Okay.
Speaker:- Okay, so I'm 70 years old.
Speaker:I've been in this business for close to 30 years.
Speaker:- Yeah.
Speaker:- But when I grew up as a child,
Speaker:I worked as soon as I was able to work.
Speaker:- You were working.
Speaker:- [Tony] I was working- - Let's go.
Speaker:- With my dad. My education, I never went to college.
Speaker:I never even went to high school.
Speaker:I went to trade school because I learned to build,
Speaker:I was a contractor, an electrician, a plumber, I fixed cars.
Speaker:I could do anything.
Speaker:And my family had a frozen food factory.
Speaker:So when I wasn't in school or if I wasn't contracting,
Speaker:I was working for them.
Speaker:- I like it.
Speaker:You had an entrepreneurial family.
Speaker:And so the big picture.
Speaker:- [Tony] My father only went to the sixth grade.
Speaker:- The big picture is, hey, this is our family.
Speaker:This is how we eat.
Speaker:This is how we afford to live.
Speaker:So all hands on deck.
Speaker:If you don't have a shovel in your hand
Speaker:or a hammer in the other, get on over here
Speaker:because we've got some stuff for you to do.
Speaker:All right.
Speaker:You're painting a good picture.
Speaker:- And my dad was a jack-of-all-trades too.
Speaker:When he started off,
Speaker:he came from Italy when he was six years old.
Speaker:Started shining shoes, then he became a cobbler.
Speaker:Then he had a dry cleaning shop
Speaker:then he opened up restaurants, then catering companies.
Speaker:Then he ended up building a really big name
Speaker:Italian frozen food factory called Sarino's Frozen Foods,
Speaker:which our whole family worked there.
Speaker:My brothers, my sisters, everything, all my friends,
Speaker:everybody.
Speaker:- I love it.
Speaker:- And did that until probably about 20 years old.
Speaker:And then got in a very bad motorcycle accident
Speaker:where I got run over by a car.
Speaker:And I was in traction for almost about a year.
Speaker:- What's traction?
Speaker:- Well, there's steel pins in my legs.
Speaker:- Got it. - And in the hospital.
Speaker:- Oh, got you.
Speaker:- This is prehistoric surgery.
Speaker:- An exoskeleton to help you.
Speaker:- In 1970. - Physical therapy.
Speaker:Rehabilitation before it was nice.
Speaker:- Got it.
Speaker:- Before there was like, all the bells and whistles.
Speaker:- So Humpty Dumpty needed to be put back together again.
Speaker:- And I moved to Florida to recuperate.
Speaker:- Got it.
Speaker:- Okay.
Speaker:- Great place to smoke a cigar.
Speaker:Especially if you're laid up.
Speaker:- Well, no, I still didn't smoke then.
Speaker:Never smoked a cigarette in my life
Speaker:and never really drank and lived in Massachusetts,
Speaker:Boston, Massachusetts, kind of gray, dirty.
Speaker:Back in the 60s, it was not like now
Speaker:it was very dirty, very gray.
Speaker:- It's a blue collar town.
Speaker:- Yeah, blue collar town but once I moved down to Florida,
Speaker:it was like my eyes opened up.
Speaker:I saw color.
Speaker:Okay, and I did come down here with a settlement
Speaker:because it wasn't my fault.
Speaker:I got run over by a drunk cop.
Speaker:- Got it. - Okay.
Speaker:- I'm sorry to hear that.
Speaker:- Had some money and came down here.
Speaker:Moved down here all by myself and I mean, to Florida.
Speaker:- Yeah, I know.
Speaker:We got it.
Speaker:- Okay, to Florida and opened up
Speaker:the very first video franchise store in the United States.
Speaker:- Was it Blockbuster?
Speaker:- Well, I'll lead on to that.
Speaker:So that was before even Blockbuster existed.
Speaker:There was a street in Fort Lauderdale,
Speaker:which was called Electronics Row.
Speaker:And every electronic store that you can think of was there,
Speaker:and this was when the TVs,
Speaker:little Sony Trinitron, 13-inch TVs came out.
Speaker:And I invented this magnifying glass
Speaker:and a box to slip over a Trinitron.
Speaker:It's on 13-inch Trinitron
Speaker:and created the first projection television set.
Speaker:- So, hey, give me one second here.
Speaker:You remember the episode of "Friends"?
Speaker:Where the guy that pounds?
Speaker:Did you watch "Friends?"
Speaker:Okay, he pounds on the ceiling when the friends are too loud
Speaker:all of you out there.
Speaker:He died, and he gave the people upstairs that annoyed him,
Speaker:his full apartment.
Speaker:And in the apartment was a wheelable big magnifying glass.
Speaker:That you would put in front of a TV.
Speaker:That was you? - I created the first one.
Speaker:Yeah.
Speaker:- Did you even know that your invention
Speaker:hit the silver screen, that is "Friends"?
Speaker:- No.
Speaker:- That's amazing.
Speaker:- I didn't patent it,
Speaker:so other people came out with other ones.
Speaker:- Oh, okay.
Speaker:So it may not have been your model.
Speaker:- It might not have been my model.
Speaker:- Why didn't you patent it, Tony?
Speaker:- Well, like I said, I never went to college.
Speaker:I went to trade school.
Speaker:- Got it.
Speaker:So it ended up not being super profitable.
Speaker:- I was not a big reader,
Speaker:but I just had a lot of ambition.
Speaker:- Yeah. - A lot of ambition.
Speaker:A lot of drive.
Speaker:- You're gonna grind it out until you get there.
Speaker:- I like to make money.
Speaker:And so I turned that store.
Speaker:This was when the very first Sony Betamax came out.
Speaker:It wasn't even VHS then.
Speaker:Well, I might as well just tell you the whole story.
Speaker:- Yeah, let's go.
Speaker:- Yeah.
Speaker:I mean, living in Boston, okay.
Speaker:I lived with a tough crowd.
Speaker:Tough crowd.
Speaker:We would do anything to make a buck.
Speaker:We had to make money.
Speaker:- Yeah. - So when I moved to Florida,
Speaker:I saw a movie theater across the street.
Speaker:I went over to the projectionist and I said,
Speaker:do you wanna make some money?
Speaker:And he says, but who are you?
Speaker:I said, I own an electronics shop across the street.
Speaker:And I said, I have this big video camera.
Speaker:I said, let me come in here at midnight
Speaker:and film all your first run movies
Speaker:before they even are released.
Speaker:Because the movie theaters got the movies
Speaker:two weeks before they released them.
Speaker:So there was no copyright laws.
Speaker:Nobody even knew about video recorders then.
Speaker:- Right now, all of this stuff is protected.
Speaker:- I had "Star Wars," I had "Grease," every movie
Speaker:two weeks before they came out of the theater.
Speaker:- Okay, hang on, let me set the stage.
Speaker:Right now in today's world,
Speaker:all of that is protected by copyright.
Speaker:So at this time, Tony wasn't breaking the law.
Speaker:Because they didn't even think that this could be a thing
Speaker:that they had to protect themselves against.
Speaker:- Sony was worried about stealing.
Speaker:They were trying to stop the video recorder
Speaker:from recording TV shows.
Speaker:- Got you.
Speaker:- That's what they were trying to stop.
Speaker:That's what their focus was at.
Speaker:But then that became that anything that's in the air
Speaker:is free.
Speaker:So, if you're broadcasting it,
Speaker:people have the right to record it on TV.
Speaker:- Sure.
Speaker:- I went the other direction.
Speaker:I got a big video camera,
Speaker:and then I had a room with 100 video recorders
Speaker:and just started making movies
Speaker:and selling them for $75 a piece.
Speaker:Now I'm 20 years old.
Speaker:I made my first million dollars in cash.
Speaker:And then from there on, I opened up five stores.
Speaker:Then I franchised it and sold 100 stores.
Speaker:And remember, no big education.
Speaker:And at that time, when I was 15 years old,
Speaker:I started practicing the piano for five hours every day.
Speaker:So at my house, I had a grand piano.
Speaker:I thought I was Elvis Presley. I was buying people cars.
Speaker:I'm buying people houses.
Speaker:- 25 years old.
Speaker:- Lived with eight girls at one time.
Speaker:Had a swimming pool right inside my house.
Speaker:I could build.
Speaker:I was an electrician, a plumber, a carpenter.
Speaker:I built all my houses, I built all my video stores.
Speaker:And that's when Wayne Huizenga heard about me.
Speaker:- And who's Wayne Huizenga?
Speaker:- Wayne Huizenga owned Waste Management
Speaker:and owned Blockbuster Entertainment.
Speaker:Owned the Miami Dolphins, the Florida Panthers,
Speaker:the Florida Marlins, and AutoNation
Speaker:and hundreds of other companies.
Speaker:- Sure.
Speaker:He's a tycoon.
Speaker:He's got it all.
Speaker:- Okay, and then we got other people involved in it.
Speaker:Sumner Redstone, Sumner Redstone owned Viacom
Speaker:Viacom which Wayne ended up buying
Speaker:a lot of the movie studios.
Speaker:And Sumner Redstone owned almost every radio station
Speaker:and every drive-in theater.
Speaker:Sumner Redstone was from Massachusetts.
Speaker:When I was 13 years old, my father's factory burned down
Speaker:and it took about three months
Speaker:to get it back up and running.
Speaker:I went to work for Sumner Redstone when I was 13.
Speaker:Ended up, once Wayne hired me as a consultant.
Speaker:He hired me as a consultant.
Speaker:His partners were Sumner Redstone and Richard Branson.
Speaker:Richard Branson owned Virgin Records.
Speaker:So Wayne opened a company called Blockbuster Music.
Speaker:He liked the way that my stores,
Speaker:I had search lights, I had big parties,
Speaker:big festivals to get people to come to my store.
Speaker:I had actor lookalikes.
Speaker:- Hang on one second because it's iconic.
Speaker:When you talk about searchlights,
Speaker:it's the big giant light that shoots up into the sky.
Speaker:And on a decent cloudy night
Speaker:it really, really amplifies itself.
Speaker:And it's the only way you try to get people's attention
Speaker:to say, where should I go right now?
Speaker:What is that light off into the distance?
Speaker:This is Blockbuster's iconic symbol.
Speaker:- Yeah, they got that from me.
Speaker:They got that from me. - This is cool stuff.
Speaker:- He liked the way that I promoted my store.
Speaker:- Am I the only one geeking out here, Carson?
Speaker:Or are you there right there with me?
Speaker:- I'm right there with you.
Speaker:Yeah, for sure.
Speaker:- And you've heard these stories before?
Speaker:- Oh yeah.
Speaker:I used to bring him up into Wayne's office.
Speaker:- I don't remember but yeah.
Speaker:- Nobody talked to Wayne.
Speaker:I mean, Wayne was way up here.
Speaker:He had all kinds of companies.
Speaker:- But you had a different relationship with him.
Speaker:- Well, he put me, not just him,
Speaker:but his marketing department
Speaker:they put me in charge of grand openings.
Speaker:My job was, I opened up,
Speaker:I did the grand openings for 4,000 Blockbuster video stores.
Speaker:And my job was to try to get 5,000 people to a store
Speaker:for a grand opening.
Speaker:Remember, it's very easy because everybody watched movies.
Speaker:He gave me like a 40, $50,000 budget.
Speaker:All you really had to do was,
Speaker:he put a Blockbuster Video every three miles
Speaker:almost every three miles.
Speaker:Every three miles, there was a Blockbuster Video.
Speaker:And so all you had to do was canvas that area
Speaker:with grand openings and we had giveaways.
Speaker:It was kind of like pester power came from McDonald's.
Speaker:The vice president of McDonald's came to work for Wayne
Speaker:as the vice president of marketing for Blockbuster.
Speaker:And he was a really close friend of mine.
Speaker:And we kind of did the pester power
Speaker:like McDonald's made the Happy Meal
Speaker:because the kids wanted the little toy in the box.
Speaker:So that's called pester power.
Speaker:So we gotta say,
Speaker:well, how do we get pester power into Blockbuster?
Speaker:- Wait a minute.
Speaker:- We gave free toys away to kids.
Speaker:- Pistol power or?
Speaker:- Pester.
Speaker:Pester power. - Pester.
Speaker:- When your children, mommy, I want the Happy Meal.
Speaker:I want to go get the little clown
Speaker:that comes inside the Happy Meal.
Speaker:- Okay, here it is.
Speaker:Here it is.
Speaker:I'm gonna break it down.
Speaker:Pester the parent for the toy.
Speaker:- Pester the parent for the toy.
Speaker:- So it's called pester power.
Speaker:- [Tony] Pester power.
Speaker:- I'm so glad I clarified
Speaker:because I was hearing a lot of other P words
Speaker:that I didn't quite understand.
Speaker:- [Tony] Why do you think they have the Happy Meal?
Speaker:The kid wants the toy.
Speaker:- Yeah, I did.
Speaker:And they released a brand new toy and they advertised it.
Speaker:- We did the same thing at Blockbuster.
Speaker:- Got it.
Speaker:- We gave little toys to kids.
Speaker:You come on in during the grand opening,
Speaker:you got all kinds of toys, you got watches,
Speaker:you got balloons, you got giveaways.
Speaker:And that's how we did our grand openings.
Speaker:And we did the searchlights.
Speaker:And we had movie star lookalikes.
Speaker:Well, once in a while we'd have a real movie star there.
Speaker:But they were opening up like this, almost one a week.
Speaker:One a week.
Speaker:And they had their own realty company
Speaker:and they bought their own stores.
Speaker:They're all freestanding stores.
Speaker:- That's some real wealth right there.
Speaker:You're own real estate.
Speaker:- And my son played ice hockey
Speaker:since he was three or four years old
Speaker:and he practiced six hours a day.
Speaker:- A lot.
Speaker:- Six hours a day every single day.
Speaker:I actually have 3,000 videotapes of 3,000 of his games.
Speaker:We traveled literally not around the world, but.
Speaker:- Locally.
Speaker:- All around the United States and Canada.
Speaker:- Tony, who's behind the camera?
Speaker:- Oh, I took all the videos.
Speaker:Yeah, I took all the videos.
Speaker:- Hang on, I need you to pause for a second.
Speaker:Carson, your dad's got 3,000.
Speaker:- I know.
Speaker:- Tapes.
Speaker:- It was a lot.
Speaker:- Let's just kind of just chalk this up with like,
Speaker:never missed a practice or a game or a tournament.
Speaker:How does that make you feel as a son
Speaker:to see a dad so dedicated to the things that you like to do,
Speaker:that he wants to be there to experience it?
Speaker:- I'm really proud of that.
Speaker:Yeah.
Speaker:- It kind of makes me a little teary.
Speaker:- Yeah, absolutely. - I'm not gonna lie.
Speaker:- And I think it's a lot of like,
Speaker:where I get like my work ethic
Speaker:and dedication to things as well.
Speaker:- Hang on, Tony.
Speaker:He did work hard? - [Tony] Oh, yeah.
Speaker:- But you showed up.
Speaker:- Yeah. - Yeah.
Speaker:But he worked hard though.
Speaker:- Oh no, for sure.
Speaker:Yeah, absolutely.
Speaker:- Do you miss hockey? Do you still play it?
Speaker:- Every once in a while.
Speaker:There's other things in my life.
Speaker:Life happens. - He likes music now.
Speaker:- But I miss it certainly, for sure.
Speaker:And I try to get back to it when I can, but.
Speaker:- I got the same thing.
Speaker:I danced competitively from third grade until I graduated.
Speaker:- [Carson] Wow.
Speaker:- And people ask me, do you still dance?
Speaker:Unless it's at a wedding. - I hope so.
Speaker:- That's about it.
Speaker:And you just kind of move on,
Speaker:but you never forget how fun
Speaker:and how impactful that whole team sport camaraderie was.
Speaker:It really does shape who you are
Speaker:and you learn so much trying to work together as a team.
Speaker:Always for the greater good. Let's go back full circle.
Speaker:When you guys told me APS Distribution
Speaker:does everything for the greater good, I kind of see it.
Speaker:I see how it's been ingrained in your whole hockey career
Speaker:now with the whole thing, with you being dedicated,
Speaker:being at every single game, every single practice.
Speaker:I get it.
Speaker:- Now, I wouldn't have left Blockbuster, but Wayne retired
Speaker:after AutoNation.
Speaker:He sold out to Sumner Redstone.
Speaker:He sold out Blockbuster to Sumner Redstone
Speaker:then he opened up AutoNation. I helped him with AutoNation.
Speaker:AutoNation kind of was like a bust in the beginning
Speaker:because they took the CarMax approach
Speaker:just selling used cars.
Speaker:You can't make money selling used cars.
Speaker:All the money that you make from cars
Speaker:comes from warranty work
Speaker:and used cars, there's no warranty work.
Speaker:- Not in today's world right now.
Speaker:We're making lots but back then, that was the case.
Speaker:- So once he retired and I left there,
Speaker:then I had nothing to do. And somebody just said,
Speaker:well, what are you gonna do now?
Speaker:And I said, I don't know.
Speaker:But I had money saved.
Speaker:I had money saved. - A little bit.
Speaker:Just a little.
Speaker:- So somebody just said, well, cigars is a big thing now.
Speaker:But it was, but took me about three years
Speaker:to learn the business.
Speaker:And those three years, that was the boom.
Speaker:And it took me three years to learn the business.
Speaker:- Gotcha.
Speaker:- And I would say in that three years,
Speaker:that's where I was talking about like.
Speaker:- All the struggle.
Speaker:Where we had the struggle.
Speaker:- There wasn't much experience there.
Speaker:And it would just be from a passion to a business.
Speaker:- Were you ever thinking like, dad, what's going on?
Speaker:Like, you don't have to do this?
Speaker:- Me personally, I was pretty young
Speaker:and he was taking me to the shops.
Speaker:I was working at the shop too.
Speaker:At the retail store at a young age.
Speaker:- I love it.
Speaker:You always gotta be doing something huh, Tony?
Speaker:How old are you?
Speaker:- [Tony] 70.
Speaker:- You're 70 and you're still traveling.
Speaker:You're still selling cigars.
Speaker:- I'm selling cigars, that's all I do now.
Speaker:And play music.
Speaker:- And play music.
Speaker:Do you ever want to just retire, just do the music?
Speaker:- Yes, I do.
Speaker:I do. - Why don't you?
Speaker:- I don't have enough money saved.
Speaker:- Carson's eyebrows went up a couple of times.
Speaker:Do you know the dollar amount?
Speaker:Do you have an idea?
Speaker:- [Carson] I don't, no.
Speaker:I'm in the dark on that.
Speaker:- I've lived kind of a lavish lifestyle.
Speaker:Like remember I told you about no college,
Speaker:no real financial back, education.
Speaker:- So, do you think you spent too much?
Speaker:- I spent it faster than water.
Speaker:(Rob laughs)
Speaker:- So, okay, we're going back.
Speaker:- Let's just put something in perspective.
Speaker:I have five pianos in my house. I have almost 50 guitars.
Speaker:I go overboard in everything I do.
Speaker:I've had every kind of car there is.
Speaker:I've had my own planes, my own cigarette boats,
Speaker:my own race boats, my own jets, not jets, twin engine board.
Speaker:My own pilots.
Speaker:I mean, when I grew up, I bought every girl that I dated,
Speaker:I bought her a house.
Speaker:Every girl I dated, I bought her a car.
Speaker:Every Christmas, I bought everybody in my family a car.
Speaker:I thought I was Elvis Presley.
Speaker:- I freaking love it.
Speaker:- That's who I grew up with.
Speaker:I grew up listening to Elvis and Ricky Nelson.
Speaker:The Beatles was an after fact.
Speaker:- That was like the calm stage of your life.
Speaker:- I used to serenade all these girls.
Speaker:I had eight girls living with me.
Speaker:I'd play the piano, sing songs to them.
Speaker:I had a crazy life.
Speaker:I had a fun life, I had a blast.
Speaker:I had a blast.
Speaker:- Would you change anything?
Speaker:- No.
Speaker:- So you wouldn't even go back to yourself and say,
Speaker:Hey, why don't you hang on to a few bucks?
Speaker:- Well yeah, that would've been nice
Speaker:but I'm learning that now.
Speaker:I'm gonna hang on to some money now.
Speaker:I would like to retire in a few years.
Speaker:- Got it.
Speaker:- I would like to retire and not retire, retire,
Speaker:but be able to not have to work as hard.
Speaker:I go to work every day.
Speaker:Every single day.
Speaker:I wanna get it to the point where
Speaker:I don't wanna get out of the business.
Speaker:- Like once a week maybe.
Speaker:- No.
Speaker:I don't want everything to have to rely on me.
Speaker:I take all the full pressure.
Speaker:My brother's helping me now.
Speaker:My son's helping me take some of the pressure off.
Speaker:We're coming up with different ideas too.
Speaker:We're coming up with some of different ideas.
Speaker:Only because now we can't do the volume of cigars
Speaker:because the rollers just aren't there.
Speaker:After the COVID, the rollers aren't there.
Speaker:The wood to buy the boxes for the wood.
Speaker:- [Rob] Not there.
Speaker:- There's a shortage of wood.
Speaker:There's a shortage of labor to make the bands.
Speaker:A band that used to take five weeks takes four months.
Speaker:A box.
Speaker:A box that used to take three or four weeks now takes,
Speaker:you have to put your order in six months.
Speaker:Six months in advance.
Speaker:- It's hard.
Speaker:- It's gotten a lot harder.
Speaker:- We have to go somewhere else for boxes.
Speaker:Maybe it's not wood anymore.
Speaker:- We're gonna come up with our own brands.
Speaker:- Which we've started to do.
Speaker:We have the butcher wrap paper.
Speaker:- Maybe it's biodegradable.
Speaker:- Yeah, exactly.
Speaker:- So we all always made brands for other people.
Speaker:And then our own brands, we always sold wholesale.
Speaker:But now we have to make some new brands and
Speaker:sell them retail.
Speaker:- Got it.
Speaker:- That's what I think.
Speaker:We have to have a combination of all three.
Speaker:Makings for other people, which is really low profit,
Speaker:high quantity.
Speaker:It kind of pays the overhead.
Speaker:That pays the overhead.
Speaker:- We got the lights on.
Speaker:We're doing the work.
Speaker:Now let's go on and get that retirement savings.
Speaker:Let's go fund our 401K.
Speaker:- Now, our wholesale is still profitable,
Speaker:but it is not that big money.
Speaker:Like, something that I sell for a few dollars.
Speaker:I see it on the internet for five times as much
Speaker:as I sold it to that person. I want some of that money.
Speaker:- Got it.
Speaker:- [Tony] I want some of that.
Speaker:- You got it.
Speaker:Let's get into that.
Speaker:So now that's where we're at with Serino.
Speaker:- [Tony] Different brands for that.
Speaker:- Right.
Speaker:- [Tony] I'll create different brands for that.
Speaker:- That's the Serino brand?
Speaker:That's the Elenor Rose.
Speaker:- Well, we're gonna have to come up with new brands
Speaker:because these were still selling to brick-and-mortar stores.
Speaker:I don't wanna compete with my brick-and-mortar stores.
Speaker:So we'll come up with new brands.
Speaker:- So, you're not at that third stage yet?
Speaker:- [Tony] Not yet.
Speaker:- Got it.
Speaker:- [Tony] That's what I think I'll be able to retire on.
Speaker:- Got it.
Speaker:We're waiting for the third stage.
Speaker:Carson.
Speaker:- [Tony] We're working on it.
Speaker:- Are you helping in the third stage or where are you at?
Speaker:You back at stage two, where we at?
Speaker:- I'm focusing on designing brands and yeah,
Speaker:with Serino stuff right now
Speaker:we all kind of have our own roles within the company.
Speaker:- What's your role?
Speaker:- I do a lot of the marketing, branding,
Speaker:working with all the sales people,
Speaker:traveling around the country.
Speaker:- Are you professionally trained to do all that
Speaker:or did you just pick it up?
Speaker:- [Carson] I picked it up.
Speaker:- How'd you pick it up?
Speaker:- Just being around here for a long time.
Speaker:I grew up in the industry
Speaker:and went to school for marketing and branding.
Speaker:And my general like interest always comes to like design
Speaker:and branding and those things.
Speaker:So I've really like leaned into teaching myself photography,
Speaker:coming up with different branding concepts, all that stuff.
Speaker:So like, that's more of the passion that comes through.
Speaker:- Right.
Speaker:It's really trying to figure out how to get the product
Speaker:to connect with the customer.
Speaker:- [Carson] Exactly.
Speaker:- And it's not necessarily,
Speaker:I don't like it when people say
Speaker:that it's smoke and mirrors or it's just a story.
Speaker:It's not just a story.
Speaker:I'm trying to communicate to you when I can't be present.
Speaker:So I have to do it in the way my box looks.
Speaker:I have to do it in the way my logo looks
Speaker:and then I have to do it in the way
Speaker:the collateral speaks to you.
Speaker:Because I can do a cigar that has motorcycles
Speaker:and the whole riding life
Speaker:but then I'm not speaking to the guy
Speaker:who's out on the golf course driving a Mercedes-Benz.
Speaker:- [Carson] Yeah.
Speaker:- Right?
Speaker:- [Carson] Mh-hm.
Speaker:And that's one thing I try to get away from
Speaker:is smoke and mirrors.
Speaker:And I think a lot of people think they can just like
Speaker:throw a cigar in a box and it's just the same.
Speaker:I really do believe you should try to connect with people
Speaker:and try to forge some chemistry there.
Speaker:- So, how are you doing that?
Speaker:How are you doing that so that you can do that
Speaker:with the brands that you're working on?
Speaker:- I think you have to find the right cigar.
Speaker:The right cigar, the right story behind imagery
Speaker:and really try to connect, be transparent about the process,
Speaker:which we do with social media,
Speaker:showing people why the brands we make them, the way we do,
Speaker:the people behind the brand as well.
Speaker:And show them from the seed to the end,
Speaker:all the work that goes into it
Speaker:just so that we can build some kind of essence to our brand
Speaker:that connects with people that doesn't with other brands.
Speaker:And that's not to dog anyone else's brands or anything.
Speaker:It's just like we try to really build a narrative
Speaker:and the right product, so.
Speaker:- Yeah.
Speaker:You gotta build the right narrative
Speaker:that makes the customer go, oh gosh, yeah, I gotta try this.
Speaker:- Yeah.
Speaker:For sure.
Speaker:- A lot of cigars do taste the same.
Speaker:So, then it boils down into your customer.
Speaker:You treat people the way that you wanna be treated.
Speaker:I honestly believe I don't have one enemy.
Speaker:I treat people the way that I want them to treat me.
Speaker:- You know what, Tony?
Speaker:- When you have a good reputation and people like you,
Speaker:they'll try your product.
Speaker:- Yeah, even from the phone conversation.
Speaker:- [Tony] But we also do make sure the product's good too.
Speaker:- Yeah, yeah, quality's gotta be good.
Speaker:- The quality has to be good
Speaker:but everybody here has good quality.
Speaker:So what makes you different? You just have to be kind.
Speaker:And generous.
Speaker:- You know what?
Speaker:It's the guy that makes you happy.
Speaker:You're just happy to be around him.
Speaker:And I'm feeling the vibe
Speaker:and I hope it's coming through across the camera
Speaker:or through the sound on the speakers, because this truly is.
Speaker:- I think we all need each other.
Speaker:- Yeah and I do think in every industry
Speaker:people, like you said,
Speaker:when there's that client/supplier,
Speaker:like you can nip at each other's heels.
Speaker:And one thing about the cigar industry,
Speaker:it's pretty collaborative.
Speaker:Like I do feel like everyone's in it
Speaker:to try to help each other and other different periods,
Speaker:the arc of other people's careers,
Speaker:there's always people lending a hand to somebody else.
Speaker:- Yeah, this is a very friendly business
Speaker:as far as I can see.
Speaker:- Yeah, oh my god.
Speaker:- Everybody helps, pitches in and helps out.
Speaker:- Yeah, it's not a cutthroat business.
Speaker:If you need help.
Speaker:- It's not a cutthroat business.
Speaker:- We'll help you because guess what?
Speaker:All ships rise when we can allow everyone
Speaker:great opportunities to smoke great cigars
Speaker:at all different price points, flavors
Speaker:expressions of artistic ability.
Speaker:The world of cigars
Speaker:is only as limited as the imagination will let it go.
Speaker:You know what I mean?
Speaker:We only are gonna put limits on it
Speaker:if we really just stop imagining what we can do.
Speaker:If we stop trying to help each other,
Speaker:then the growth will stop.
Speaker:- [Tony] Yeah.
Speaker:- Yeah, I think that's well said.
Speaker:- Yeah but I didn't really say it, you guys did.
Speaker:I'm just trying to paraphrase it back.
Speaker:You guys,
Speaker:this whole conversation was unbelievable for me.
Speaker:- [Carson] Likewise.
Speaker:- Tony. - [Tony] Likewise.
Speaker:- I listen to a lot of podcasts,
Speaker:and I get hooked into a story
Speaker:of somebody who's lived a unique life,
Speaker:and I wish I had the money and the knowledge
Speaker:to produce you as a podcast.
Speaker:If anyone's out there looking for the next podcast/story
Speaker:to kind of tell,
Speaker:it'd be real cool to reach out to Tony
Speaker:and figure out if this is a viable option.
Speaker:I'm just gonna throw it out there.
Speaker:I think it is.
Speaker:It would be a story that I would grab onto
Speaker:and listen to until I just couldn't take anymore.
Speaker:Are you with me? - I'm with you.
Speaker:- You know what I'm talking about.
Speaker:- It's an interesting story for sure.
Speaker:- It's a ride. - It's a ride.
Speaker:- And everyone likes to be entertained
Speaker:and you had an entertaining life.
Speaker:- Oh, I definitely did.
Speaker:I definitely did.
Speaker:- Thank you, both.
Speaker:Carson.
Speaker:- Thanks for hosting us, having us on.
Speaker:- Thank you so much for being on here.
Speaker:- Absolutely.
Speaker:I know you didn't get to talk a ton.
Speaker:- [Carson] Oh, it's okay.
Speaker:- But I hope you still felt that there was value in it.
Speaker:Tony, thank you so much for opening it up
Speaker:and telling us all about your lifestyle.
Speaker:The mistakes, the trials and tribulations and the triumphs.
Speaker:The excitement and the opportunity
Speaker:to just live a lavish lifestyle like fricking Elvis Presley.
Speaker:- Well, thank you for having me on your show.
Speaker:- If there's anything you should take from this,
Speaker:it should be that the dedication, that not only men,
Speaker:but Tony and Carson have
Speaker:with no matter how educated you are, the grind,
Speaker:the ability to get back up when you get knocked down,
Speaker:the ability to think twice and reshape it.
Speaker:Maybe I gotta do this, maybe I gotta do that.
Speaker:I'm not gonna give up because if I do, it's poor me
Speaker:and waa-waa-waa, who cares?
Speaker:The only person that can make your life better is you.
Speaker:And I think that's the lesson I've learned here today.
Speaker:That's another episode of Box Press.
Speaker:I hope you enjoyed it, and if you did,
Speaker:go ahead and like, and subscribe.
Speaker:Have a blessed day.