Welcome to Supply Chain now, the voice of global supply chain.
Scott LewtonSupply Chain now focuses on the best in the business for our worldwide audience.
Scott LewtonThe people, the technologies, the best practices and today's critical issues, the challenges and opportunities.
Richard DonaldsonStay tuned to hear from those making.
Scott LewtonGlobal business happen right here on Supply Chain now.
Scott LewtonHey, good morning, good afternoon, good evening wherever you may be.
Scott LewtonScott Lewton and special guest co host Richard Donaldson with you here on Supply Chain Now.
Scott LewtonWelcome to today's live stream.
Scott LewtonHey Richard, how you doing today?
Richard DonaldsonScott, buddy, how you doing?
Richard DonaldsonI'm excited to be here.
Scott LewtonWe are excited to have you.
Scott LewtonIt's been great to reconnect with you over the last couple months and it's great to have you here officially as my co host on the Buzz.
Scott LewtonAnd we got a great episode teed up here today, don't we?
Richard DonaldsonAbsolutely.
Richard DonaldsonIt's gonna be a lot of fun.
Richard DonaldsonGet into it and let's get it started.
Scott LewtonThat's right.
Scott LewtonAlmost coast to coast from, let's see, Florida through Georgia, all the way out there to Arizona is what makes up the panel.
Scott LewtonOf course, we've got the smartest global audience in all of global Supply Chain.
Scott LewtonGreat to have you here today and where it's the Buzz Every Monday 12 in Eastern Time, we discuss a variety of news developments across global supply chain and business.
Scott LewtonAnd Richard, we've got some really interesting stories to get into.
Scott LewtonLet's see here.
Scott LewtonA big deal has been made, a lot of good news there and shippers are saying hallelujah.
Scott LewtonHey, what were the key findings from the US Quadrennial supply chain review and moving production out of China.
Scott LewtonEasier said than done for sure.
Scott LewtonAll that.
Scott LewtonPlus at about 12:15pm Eastern Time, about 10 minutes from from now, we got a great guest joining us, David Hickok, founder and CEO at Filter by and Richard, David has got an incredible story, huh?
Richard DonaldsonWell, and you go back to and you look at in his history here you got a Goldman Sachs kind of banking background that led into air filtration to create this billion dollar company which is just fascinating and all about 12 years ago too.
Richard DonaldsonSo can't wait to hear what he has to say and what inspired him.
Richard DonaldsonAnd actually even the supply chain challenges that he faces today, it's going to be fascinating.
Scott LewtonI'm with you.
Scott LewtonSo folks stay tuned.
Scott LewtonBig show coming up here today on the Buzz.
Scott LewtonTwo things before we get going folks.
Scott LewtonGive us your take in the comments whether you're tuned in via LinkedIn or YouTube X Facebook Twitch, no matter, let us know what you think.
Scott LewtonAnd secondly, if you Enjoy the show today.
Scott LewtonWe'd love for you to share it with a friend or.
Scott LewtonOr your network.
Scott LewtonThey'll be glad you did.
Scott LewtonOkay.
Scott LewtonCouple folks, including a big thanks to Trisha and Amanda, behind the scenes, always making production happen.
Scott LewtonAppreciate what y'all do.
Scott LewtonKasim is tuned in via LinkedIn.
Scott LewtonCassim, let us know where you are.
Scott LewtonTuned in from T Squared, who holds down the Fort Force on YouTube and hails from the great city of Baltimore, says, bring on the nourishment.
Scott LewtonIt's coming today.
Scott LewtonT Squared, big show.
Scott LewtonGreat to have you here as always.
Scott LewtonGreg Studer from Wisconsin.
Scott LewtonGreg is back with us via LinkedIn.
Scott LewtonGreat to see you, Greg.
Scott LewtonIt's been too long, my friend.
Scott LewtonHope you've had a great start to the day.
Scott LewtonOr the year, rather end the day.
Scott LewtonBoth end the week.
Scott LewtonBefore we get started, Richard, let's share a great resource, right?
Scott LewtonWell, we might be partial, but we think it's a great resource.
Scott LewtonAnd this is.
Scott LewtonWith that said, our almost weekly newsletter.
Scott LewtonWe got to bake in a little wiggle room there, Richard.
Scott LewtonWiggle room is important in global supply chain.
Scott LewtonAm I.
Scott LewtonAm I wrong?
Richard DonaldsonAbsolutely.
Richard DonaldsonYou got to have a little squeeze factor in there.
Richard DonaldsonAnd almost.
Richard DonaldsonI love that word.
Richard DonaldsonWhen I saw it there, I'm like, almost weekly.
Richard DonaldsonI've never heard that before.
Richard DonaldsonAnd the marketing behind that is brilliant.
Scott LewtonWell, we try.
Scott LewtonWe try hard, folks.
Scott LewtonIf you checked out this version, which dropped Saturday morning, I believe, and we're gonna drop the link to it right there in the comment.
Scott LewtonYou can check it out.
Scott LewtonI love the quote we used at the top.
Scott LewtonGet this.
Scott LewtonBecause no matter what we all face across global supply chain quote, trade will always prevail.
Scott LewtonEnd quote.
Scott LewtonGot that from a great technology leader from DP World podcast.
Scott LewtonWe're dropping here soon and we can all take heart in that, right?
Scott LewtonBecause since trade prevails, that helps us solve some of the most challenging old and new problems.
Scott LewtonAm I right, Richard?
Richard DonaldsonWell, and also you just start thinking about some of the things we're going to get into with the quadrennial review or some of the stuff, even the emerging space technology.
Richard DonaldsonTrade is always what connects civilizations.
Richard DonaldsonSo if you start thinking about that in the context of what this quote has to say, we really are kind of ushering in not only our own global supply chain now that we're kind of unified across the world, but also now think space.
Richard DonaldsonNow you start extending into that kind of realm.
Richard DonaldsonAnd all of a sudden trade is going to be super important there as well, too.
Scott LewtonRichard.
Scott LewtonI love it.
Scott LewtonWe're gonna dive into a future space supply chain episode and have you the official pilot to join us and to guide us there.
Scott LewtonBut going back to with that said, so in this we shared news in this edition from CPG Executive surveys which show they won't be relying on price hikes for revenue growth in 2025 to supply chain burnout and workforce turnover.
Scott LewtonHey, it might be a bigger factor than you think.
Scott Lewton2 hey, did you know data centers, which power in part the AI boom might be consuming up to 9% of US electricity by 2030.
Scott LewtonThat's just around the corner.
Scott LewtonBut all of that plus tons of resources, live shows and a lot more, including big growth and opportunities at Promat in March in Chicago.
Scott LewtonThat's where the image comes from the last Promat.
Scott LewtonSo folks, check out.
Scott LewtonWith that said, let us know what you think.
Scott LewtonAnd Richard, I'm going to share your comments earlier about our marketing brilliance.
Scott LewtonI'm going to share that with the outstanding seasoned pro team.
Richard DonaldsonYes, you've got to on that one, of course.
Richard DonaldsonBut also, you know, Doubleclick as well, you went over a bit of data center boom and all of a sudden with AMD and the chips and all that kind of manufacturing some really cool things, especially this year in particular, as we transition into 2025, I think that's going to be front and center all of that technology unification, digital twins thing, you know, that really becomes something that we need to talk about more and more.
Scott LewtonThat's right.
Scott LewtonA lot of folks are struggling to find what that means at their organization, whether they're in a C suite or they're maybe on the the factory floor trying to deal with all the change, changing markets, changing strategies, changing disruptions and of course a lot more of the the same that's been around in terms of change and disruption for a long time.
Scott LewtonSo stay tuned folks, and check out.
Scott LewtonWith that said, oh, one more resource, folks.
Scott LewtonIf Manifest isn't on your radar yet, hopefully it is because they've been growing leaps and bounds.
Scott LewtonRight?
Scott LewtonManifest 2025 is coming up February 10th through February 12th and we hope to see you there.
Scott LewtonIt's out in Vegas and I'm looking forward to hosting this incredible session.
Scott LewtonY'all might recognize some of the names here and we're dropping a link in case you're late to the party.
Scott LewtonRight.
Scott LewtonAnd I've been one.
Scott LewtonI missed the last two.
Scott LewtonBut in case you're late to the party, we got a link right here.
Scott LewtonWe can learn all you want to know about Manifest 2025.
Scott LewtonHave you been yet Richard, I have.
Richard DonaldsonAnd I was there a couple years ago.
Richard DonaldsonI saw that headline there.
Richard DonaldsonI want to make sure everyone saw that because it ties to everything we just talked about, which is the digital kind of forward, right?
Richard DonaldsonTrue.
Richard DonaldsonEnd to end visibility requires that digital twin.
Richard DonaldsonYou got technology underpinnings to that whole conversation.
Richard DonaldsonAnd you can see this theme starting to kind of happen.
Richard DonaldsonEven though we've been in it for so long, technology is still something that we need to talk a lot about.
Richard DonaldsonAnd bringing that transparency into the supply chain is key to understanding it.
Scott LewtonExcellent points, Richard.
Scott LewtonAnd one of my favorite parts about that panel quickly is we've got supply chain leaders from United nations, we've got supply chain leaders from apparel companies and of course, supply chain leaders from innovative leaders at that, from technology firms.
Scott LewtonSo folks, whether you tune into my panel at Manifest or plenty of others, it's just important that you get out there.
Scott LewtonAnd if you get out there, please find me.
Scott LewtonI'd love to connect with you.
Scott LewtonOkay, we got to hit this good news story really quick because we've got an outstanding guest joining us that we were teasing earlier.
Scott LewtonFolks.
Scott LewtonYou don't want to miss our chat with David Hickok.
Scott LewtonSo, but you know me, Richard, I love, love, love good news.
Scott LewtonI want to start with a lot of good news here today.
Scott LewtonWe've got a container load of relief to deliver here today that's reported by our friends at Supply Chain Dive.
Scott LewtonA tentative agreement was reached last week on a new six year labor deal between the International Longshoremen's association, the ila, you know, we love our acronyms out here, and the United States Maritime alliance, the usmx.
Scott LewtonNow that keeps a ton of east coast and Gulf coast ports running.
Scott LewtonInstead of facing a potential costly strike that no one wanted, the deal comes about a week ahead of the Jan.
Scott Lewton15 deadline, now still being ratified, folks, still being voted on.
Scott LewtonSo keep your fingers crossed.
Scott LewtonBut hey, they haven't released the full thing yet until all the members on both sides vote.
Scott LewtonNow CNBC is reporting that a grand compromise was reached dealing with automation.
Scott LewtonThe agreement provides USMX with the ability to implement technology to drive port modernization.
Scott LewtonGreat.
Scott LewtonWe need it.
Scott LewtonAnd the LA gets a guaranteed number of specific jobs that will be associated with new equipment and technologies being added to the port.
Scott LewtonSo it'll be really interesting to see how this plays out.
Scott LewtonNow get this.
Scott LewtonIL A President Harold Daggett was quoted as praising President Elect Trump's position as to helping to get the deal done.
Scott LewtonIn fact, Daggett called Trump's statement of support for the ILA as being a position, quote, heard around the world, end quote.
Scott LewtonInteresting.
Scott LewtonNow, Daggett and Trump, those are two characters.
Scott LewtonI think they missed their tag team Global Championship Wrestling opportunity.
Scott LewtonTwo characters indeed.
Scott LewtonOur friend John Gold, and let me get your take here, Richard, but our friend John Gold with the National Retail Federation says in part that the agreement will, quote, pave the way for much needed modernization efforts which are essential for future growth at these ports and overall resiliency of our nation's supply chain, end quote.
Scott LewtonNow, Richard, we promised some good news.
Scott LewtonI think this is really good news in my book.
Scott LewtonYour thoughts here on this deal.
Richard DonaldsonSo I think it's really good news and all that, but it's also very instructive and thematic towards the transitions that we're going through and we just spoke about, which is the infusion of technology and the disruption it has on physical labor.
Richard DonaldsonRight.
Richard DonaldsonSo in this particular case, and you highlighted all the key points here, Scott, the discussion is really about how to transition technology and automation, use it to the betterment, reducing costs, improving efficiency, increasing transparency into all aspects of the supply chain while still maintaining the integrity of jobs.
Richard DonaldsonRight.
Richard DonaldsonPeople still need to work.
Richard DonaldsonSo I think this is actually one to keep an eye on through not this year, but over the next couple of years, because it's going to be instructive to all industries and how to really kind of manifest this transition.
Richard DonaldsonRight.
Richard DonaldsonIt really takes people first and says, okay, we're not fighting the future, but we're going to embrace it, but we're going to do it kind of pragmatically.
Richard DonaldsonSo it's not a shock to the system, as it were.
Richard DonaldsonRight.
Richard DonaldsonAnd I think that's something underneath the covers that the human side of this story that addresses this transition that we're all going through globally as we transition into more automation, including driverless cars.
Richard DonaldsonThink about that.
Richard DonaldsonEverything that we're talking about is about automation and kind of manifesting itself there.
Richard DonaldsonSo I think this is one to keep an eye on because it affects the whole world, affects the entire global supply chain.
Richard DonaldsonAnd by the way, all these port people, they're future spaceport laborers, by the way.
Scott LewtonI like it, Richard.
Scott LewtonExciting new horizons abound.
Scott LewtonNow, folks, I want to mention again, the whole deal hasn't come out yet.
Scott LewtonOnce it is ratified, we'll be able to go through it with a fine tooth comb.
Scott LewtonBut I tend to agree with you, Richard.
Scott LewtonAnd you know, I'm not don't want to sound Pollyannish, because labor dealers, you don't always get your cake and Eat it too.
Scott LewtonBut the point you mentioned I think is a really important one.
Scott LewtonNow, how can we address what Greg points out, which a lot of folks, we all know, US Ports are certainly behind automation.
Scott LewtonHow can we address that effectively while protecting the human element.
Scott LewtonRight.
Scott LewtonAnd providing new opportunities?
Scott LewtonAnd I think when we get digital transformation and advanced implementation of innovative and cutting edge technologies.
Scott LewtonRight.
Scott LewtonWhen we get that right, we open lots of windows and doors of opportunities for those humans that are willing to raise their hand and learn something new and lean into the change that it represents.
Scott LewtonSo we're just going to give you the final word and then we're going to introduce our outstanding guests here today.
Richard DonaldsonAbsolutely.
Richard DonaldsonAnd so, I mean, just carrying that thought forward, we're in a very transition period for humanity, I would say, right.
Richard DonaldsonI mean technology itself is infusing.
Richard DonaldsonAgain, just take a stop for a moment.
Richard DonaldsonIt's 2025.
Richard DonaldsonWe've only had the Internet for about 25 years.
David HickokRight.
Richard DonaldsonAnd the impact that still has and continues to have and continue to have moving forward, this deal again is kind of illustrative of this whole kind of migratory path that we're on.
Richard DonaldsonAnd also the rate of change that's happening too.
Richard DonaldsonRight.
Richard DonaldsonYou know, look back hundreds and hundreds of years.
Richard DonaldsonIt's not like things have been displaced.
Richard DonaldsonWe've had industries change before.
Richard DonaldsonWe had the horse and buggy move to the car.
Richard DonaldsonWe've had, you know, telephones, phonographs.
Richard DonaldsonSo we've had disruption all but not at the pace that we have now.
Richard DonaldsonAnd I think that's the big difference.
Richard DonaldsonNow people have talked about that, but that's another theme.
Richard DonaldsonIt's the rate of change and the pace of change that we also have to become adapted to.
Scott LewtonThat's right.
Scott LewtonI'm with you all the way.
Scott LewtonThat velocity, ever increasing velocity.
Scott LewtonI almost feel it every day.
Scott LewtonExcellent point.
Scott LewtonOkay, well, let's lean into this next segment.
Scott LewtonRichard, talk about prepared to change, outstanding entrepreneurial story, supply chain story and a lot more here today.
Scott LewtonLet me introduce our guest demonstrates a real passion for American made manufacturing and the big topic talk about agents of change sustainability.
Scott LewtonIn 2012 he founded Filter Bio, a leading direct to consumer indoor air quality company.
Scott LewtonIn the 13 years since, the company has grown to over $200 million in annual revenue employing about a thousand talented folks from Alabama to Utah to Florida.
Scott LewtonIn fact, Filter Bob has served more than 7 million happy customers to date, including me.
Scott LewtonSo I want to welcome in David Hickok, founder and CEO of Filter.
Scott LewtonBy David, great to have you here.
Scott LewtonI'm really blown away with your story.
Scott LewtonWe're going to get into it here in just a second, but I've got a little fun warm up question for David and Richard and all y'all out there as well.
Scott LewtonY'all know.
Scott LewtonLove my fun warm up questions.
Scott LewtonSo did you know on this day, January 13th, back in 1968, Johnny Cash gave an iconic performance, as most folks know, at the Folsom State Prison in Folsom, California, which by the way is still open.
Scott LewtonIt's the second oldest prison in all of California behind San Quentin.
Scott LewtonAnyway, some folks may not know that Cash had pinned that famous song Folsom Prison Blues about a decade prior to the prison concert.
Scott LewtonSo I'm gonna use that as a backdrop.
Scott LewtonWe love our music around here.
Scott LewtonMusic history.
Scott LewtonSo David, what has been a recent concert or entertainment experience or maybe travel even that was one of your favorites in recent months?
David HickokWell, I was going to tell you it was probably about a year ago or maybe just a little bit over a year ago.
David HickokI was visiting our facility in Ogden, Utah, which is just north of Salt Lake City.
David HickokAnd I was going to the hotel that evening and ran into Dave Chappelle, of all people.
David HickokAnd he was very nice to me and had a nice little conversation and asked why he was there.
David HickokAnd he was about to go on stage in like an hour.
David HickokAnd I googled it and looked it up and I was able to buy tickets.
David HickokTickets.
David HickokI went and watched Dave Chappelle on a random Wednesday night in Salt Lake City after getting to meet him at the hotel restaurant.
David HickokSo it was a really cool experience for me and was really great show.
Scott LewtonSo David, is he as approachable and friendly that he strikes me as when you meet him in person?
David HickokOh, he was very open, very friendly, very kind.
David HickokAnd I mean, I just spoke to him for, you know, 30 seconds.
David HickokI didn't want to take his time.
David HickokBut I'm a big fan of him and he was very nice to me and always remembering, oh man, he is so, so funny.
Scott LewtonHopefully he gets a recurring new show somewhere on Netflix, somewhere else.
Scott LewtonAnd Rich, before I ask you yours, in the pre show we were talking because David's a big Auburn fan, has been for a long time, and I had run into Cam Newton who's doing some really cool things and as an entrepreneur in supply chain logistics.
Scott LewtonAnd he is the same David as friendly and incredibly savvy.
Scott LewtonAnd I love measuring that by the questions folks ask you.
Scott LewtonAnd he was very naturally curious.
Scott LewtonSo we're gonna have to get Cam on a future buzz.
Scott LewtonDave, maybe we can leverage your Auburn network to do that.
Scott LewtonBut anyway, Dave Chappelle, Cam Newton.
Scott LewtonRichard, question to you.
Scott LewtonWhen it comes to concert experiences, travel, you name it, something recent that you love, what was yours, Richard?
Richard DonaldsonI haven't been there yet, but I have to go.
Richard DonaldsonBased on everyone's experience recently because it just started opening up is the Sphere in Las Vegas.
Richard DonaldsonI've spoken to a few people that have attended a few shows there, and it has changed the way they think about a movie musical experience.
Richard DonaldsonYou know, it's no longer a concert.
Richard DonaldsonThey've really, you know, it's Vegas.
Richard DonaldsonRight.
Richard DonaldsonIt's turned it into something else.
Richard DonaldsonIt's infused technology.
Richard DonaldsonIt's created things where, as you walk through the entire arena.
Scott LewtonRight.
Richard DonaldsonIs pumped in in a way that you hear it differently depending where you're standing.
Richard DonaldsonI mean, it's.
Richard DonaldsonIt's an entirely immersive experience.
Richard DonaldsonFrom everything I've heard.
Richard DonaldsonAnd everyone who's gone and attended something there has said the same thing.
Richard DonaldsonDifferent concerts, different styles, from EDM to Grateful Dead to whatever.
Richard DonaldsonBut the response was like, oh, my God, I didn't realize I could be in the midst of or like, swimming through music itself.
Richard DonaldsonAnd that's what the Sphere brings in, that kind of experience.
Richard DonaldsonSo I have to try that.
Scott LewtonWhat a picture you've painted there.
Scott LewtonI'm gonna have to add that when I'm in Vegas for Manifest.
Scott LewtonI'm gonna have to add that to my list of high priorities to check that out.
Scott LewtonThe Sphere there in Vegas.
Scott LewtonAnd I love how you described it.
Scott LewtonIt sounds like a truly immersive 21st century experience.
Scott LewtonOkay, so from music and audience experiences to a great entrepreneurial story here, David, it's so nice to meet you here today.
Scott LewtonI've done a little bit of my homework about filter buying.
Scott LewtonAs I mentioned, I became a customer last year, and I wish I'd found y'all 10 years ago, probably, David.
Scott LewtonBut to level set right with our global audience here, tell us briefly about yourself as well as what Filter by does.
David HickokYeah, so, you know, I'm from Talladega, Alabama, originally, which is a small town about two hours west of where you are in Atlanta.
David HickokI grew up with a family in the textile supply business and saw the textile industry largely get decimated in the 90s, and they kind of pivoted to the.
David HickokTo the wood products industry.
David HickokBut I wanted to have nothing to do with that and ultimately moved to New York City and worked for Goldman Sachs, where I was an options trader for about seven years.
David HickokAnd then my family was going through the Sale of the family business.
David HickokAnd my grandfather was at the end of his life and didn't want to see it sold.
David HickokAnd I ended up deciding to buy it, having no idea what I was getting myself into.
David HickokIt was basically a dying industrial supply business calling on the wood products industry.
David HickokAnd I had to look around for a product that I could manufacture and sell direct to consumer because direct to consumer was such a big idea at the time and ultimately settled on pleated air filters because they're so bulky and expensive to ship.
David HickokSo like, you know, putting them on a boat from China or something like that is not really feasible because they're so bulky relative to the product cost, cost.
David HickokAnd I figured that I could make a sustainable competitive advantage if I was able to manufacture competitively and ship direct to the end user.
David HickokLike one of the key things just at the end is that, you know, I often tell people we're really into logistics business, not the air filter business, because I'm taking a $2 product and selling it for on average about $12.
David HickokAnd unfortunately that's not just profit in between, it's actually in getting it to the customer.
David HickokSo logistics is really the business that we're in.
Scott LewtonDavid, I wish we had six hours with you because what you described there and how you transform the business into its modern day iteration, clearly it has been massively successful and the seven man customers are testimony to that.
Scott LewtonReally quick, Rich, before I get you, respond, Tomcat's coming here.
Scott LewtonHey.
Scott LewtonDave Chappelle, he says, is telling the story of how he met the filter by Guy.
Scott LewtonI love that in my dreams.
Richard DonaldsonYeah, yeah.
Richard DonaldsonIt's indicative of where the episode's going is when Dave Chappelle gets thrown in here.
Scott LewtonRight?
Scott LewtonThat's right.
Richard DonaldsonYou know, so David, I gotta jump right in because I've got a little bit of air filtration in my background as well too, which is so random.
Richard DonaldsonBut you know, as you came into this and clearly an options trader that goes into run a company, now you're running Filter Buy and now you're Fast forwarding to 2025.
Richard DonaldsonHow has your thoughts around supply chain changed and evolved to where you are now?
Richard DonaldsonRight.
Richard DonaldsonI mean, that's one of the things that I think is so interesting in this is you describe yourself so well.
Richard DonaldsonYou've become a supply chain expert, a logistics expert, and what's different about it now for you than when you first started because you now are in a supply chain expert.
Scott LewtonReally quick, we're going to talk about along these lines, lessons learned from the pandemic.
Scott LewtonIn just a minute.
Scott LewtonBut David, to Richard's question, quick blurb there on how your mindset has shifted.
David HickokYeah, well, we're going to talk about it, I guess.
David HickokBut you know, Covid was the formative experience that forced me to really hone in and focus on supply chain and really make it more robust.
David HickokPrior to Covid, we only had one location that we manufactured and shipped everything from.
David HickokAnd that was not an ideal situation in that case.
David HickokAnd so you realize why, why redundancy and being geographically diversified is so important.
David HickokSo that would be my short answer.
Scott LewtonExcellent points there.
Scott LewtonAnd you're foreshadowing probably for some of the conversation we're getting to in just a minute.
Scott LewtonAnd Richard, I love that you call out these shifting mindsets.
Scott LewtonI think in any part of global business, supply chain technology, maybe a little less than technology, I don't know.
Scott LewtonBut traditional, how we've always done it, mindsets, whether we're talking about the process or an approach we adapted last year or 20 years ago, the humans in us can cling to those mindsets.
Scott LewtonAnd I think it's so important to kind of step outside of your mind from time to time, call time out and maybe reevaluate the assumptions, the old assumptions or the newer assumptions we've made.
Scott LewtonRich, respond to that really quick.
Scott LewtonAnd then I'm gonna keep going with David.
Richard DonaldsonWell, and again with David here.
Richard DonaldsonAnd I just, I look at this background because he's, his family has got a history of an industry that was disrupted by these shifts, textiles.
Richard DonaldsonAnd now he's kind of embracing that in air filters and then kind of reapplying that unconsciously again, some of these rules and adapting is the world and supply chain even shrinks and even becomes circular.
Scott LewtonThat's right.
Scott LewtonAnd talk about things that come lots and lots, thankfully, a lot more circularity.
Scott LewtonSo let's do this.
Scott LewtonI want to go down this path of lessons learned and I want to use the latest.
Scott LewtonFirst ever.
Scott LewtonRather first ever.
Scott LewtonNot the latest.
Scott LewtonThis is first ever.
Scott LewtonGet this, the quadrennial supply chain review that Biden Harris administration just released.
Scott LewtonIt's the first ever, right?
Scott LewtonAnd this is as reported by Supply Chain Digital.
Scott LewtonAnd this is.
Scott LewtonWe're getting some lessons learned now.
Scott LewtonKey findings from this review.
Scott LewtonStop me if you've heard any of this stuff recently or for years.
Scott LewtonNumber one, most US Goods industries face high exposure to structural supply chain risks.
Scott LewtonNumber two, about 38% of industries rely on single country source products.
Scott LewtonNumber three, more than 50% demonstrate minimal diversification for critical inputs.
Scott LewtonAnd number four, almost 90% of industries are linked to medium high or high risk suppliers.
Scott LewtonNow, as I mentioned a minute ago, I bet none of this is very surprising to many folks, especially our audience, the smartest audience in all the supply chain.
Scott LewtonMy key lesson learned here since the pandemic is perhaps we don't learn or remember very well.
Scott LewtonBut kidding aside, David, I'm going to get both you and Richard to chime in here.
Scott LewtonBut David, your key supply chain lessons learned since COVID Oh, you just really.
David HickokTouched on one, which is not being single source on any of your raw materials in our case, for instance.
David HickokRight.
David HickokWe went into Covid and we were single source and a couple of critical raw material sources and we had to scramble and I spent most of my energy on, you know, expanding that.
David HickokAnd when the world goes upside down like that, it's ironically the time that people don't actually want to do business with you because they're already overloaded.
David HickokSo figuring that out is extremely critical and, you know, certainly not a mistake that we would make.
David HickokAgain, the second kind of key component, which I, I think is kind of important and maybe not obvious in that report, but you know, so much of our supply chain, not just us, I'm talking like in the United States ultimately is relying on single source, you know, inputs that realistically there is nobody in the United States that is actually manufacturing, or oftentimes not in any other country that is actually manufacturing.
David HickokAnd that's one of the biggest problems for being a pure U.S.
David Hickokmanufacturer because you're relying on those products that oftentimes there just is no source in the United States for that.
David HickokAnd I think that's a structural problem that we as a society are really going to have to focus on fixing.
Scott LewtonYeah, completely agree, David.
Scott LewtonIn fact, to that point, even the US Armed forces and its supply chain of ammunition and weapons and whatnot, we have our own supply chain issues, as we have uncovered painfully in the last year or two.
Scott LewtonBut Richard, respond if you would, to David's points or some of those key findings, unsurprising findings from the quadrennial supply chain review.
Richard DonaldsonI think it's just extending what David's talking about too, which is we, we get fixated on single sourcing individual countries and kind of the raw materials.
Richard DonaldsonBut also within that quadrennial review, they start to emphasize, and we talk about a lot is technology.
Richard DonaldsonRight.
Richard DonaldsonSo underneath the pitting of all this is a lot of the shortages like PPE equipment.
Richard DonaldsonIf we go back to that Covid lesson, wasn't that we didn't have it, is it that we just didn't know where it was, we didn't know who had accounting for it.
Richard DonaldsonRight.
Richard DonaldsonSo I think again, there's a digital twinning through data center development, through the digitization of the supply chain that's going to lead to a lot more visibility that will alleviate a lot of the burdens of single sourcing.
Richard DonaldsonBecause right now we just don't know what we don't know.
Richard DonaldsonRight.
Richard DonaldsonThere's a lot of raw materials that still exist out there that we just don't know where they are.
Scott LewtonThat's right.
Scott LewtonAlso, one kind of sidebar point for some of our audience that may be new to finding new suppliers.
Scott LewtonThat's easy to say.
Scott LewtonIt is very difficult to do, especially in certain sectors.
Scott LewtonI spent some time in the metal stamping arena and I doubt they're listening, but Alan and Clay and Amanda or some of my colleagues back then, and big thanks to them, that helped us find some new suppliers to tackle some big time production issues.
Scott LewtonIt's very difficult, very difficult to do.
Scott LewtonYou can't just wave a magic wand and change the supplier to fix a pricing issue or delivery issue or what have you, especially as David and Richard both are talking about in some of these specialty sectors.
Scott LewtonDavid, your last comment before I move on.
Scott LewtonI want to switch in a second to the bike industry, but I'll give you a chance to kind of give your last comment on lessons learned, David.
David HickokDavid, for us, being geographically distributed was certainly important and just kind of looking at any points of failure or single points of failure, you know, whether that be in supply chain or in your logistics operation.
David HickokAnd you know, distributing that out as much as possible is really the key lesson that we learned.
Scott LewtonYeah, redundancy, it was needed years ago.
Scott LewtonYou mentioned the space program, Richard, on the front end before David joined us.
Scott LewtonAnd it's amazing how much redundancy the shuttle program, which I'm just a big old shuttle nerd, how much redundancy NASA baked into the space shuttle program, right.
Scott LewtonSeven, eight layers deep, if not deeper because, you know, out in orbit you don't have a bunch of options.
Scott LewtonRichard, Net redundancy really pays for itself when something goes wrong.
Scott LewtonYour final thought, Richard So I think.
Richard DonaldsonThat'S also kind of keys right into the whole theme, right?
Richard DonaldsonWe're using technology, right.
Richard DonaldsonTo also, you know, get that visibility.
Richard DonaldsonRight.
Richard DonaldsonTo alleviate, again, constraints in the system.
Richard DonaldsonBut as we start to look out into space, you're already seeing these discoveries, especially with the Hubble and everything else, the shuttles that are going out There, the trip to Mars.
Richard DonaldsonThere are resources that we have even tapped.
Richard DonaldsonI just saw an article the other day talking about unlimited fresh water that was visible in some sort of, I don't know, cosmic whatever it was.
Richard DonaldsonBut the Hubble got a glimpse of it and it's like, oh my God, there's so much stuff that we haven't even tapped into.
Richard DonaldsonSo that's what I'm saying.
Richard DonaldsonSo like, all the resources are constrained currently based on lack of visibility into where they are even on planet Earth.
Richard DonaldsonAs we get out into space, we're going to have nearly unlimited resources that we have available to us that we can start tapping into.
Richard DonaldsonAnd technology was key to that.
Scott LewtonThat's right.
Scott LewtonWell, we're going to bring it back down from space, back down to celestial topics.
Scott LewtonIf I use that word right.
Scott LewtonI don't know if I ever use the word celestial.
Scott LewtonI want to call out Tom Katz.
Scott LewtonTom Katz says, hey, I'm impressed.
Scott LewtonFilter by has a 16 by 25 by 2 MERV 13 filters in stock.
Scott LewtonDavid, shout out to filter buys.
Scott LewtonInventory management, huh?
David HickokThe beauty about being vertically integrated like us is we manufacture, you know, 100,000 units every single day.
David HickokAnd if we're running out of something, we'll turn around and manufacture it that day.
David HickokSo we essentially never run out of stock.
Scott LewtonOh, man.
Scott LewtonOkay, we're gonna have to.
Scott LewtonRichard, write it down.
Scott LewtonWe're gonna have to venture out to one of the Filter by plants and meet some of the talented folks that make up the thousand person army strong.
Scott LewtonI bet you love getting out in the plants.
Scott LewtonDavid.
Scott LewtonI want to shift gears.
Scott LewtonI want to talk more about some of the sourcing shifts and priorities that we've seen in recent years.
Scott LewtonAnd I'm going to pull up this graphic here, folks.
Scott LewtonY'all know I'm a big fan of the logistics report that the Wall Street Journal puts out, I think every morning, usually about 7:30 or so.
Scott LewtonSo when it hits my email inbox.
Scott LewtonBut as reported here by the Journal, it hasn't been nearly as easy making these shifts, these sourcing shifts.
Scott LewtonProduction shifts, as some would have thought.
Scott LewtonNow this story focuses on the bicycle industry, specifically Guardian Bikes, which has been moving production from China to the US since 2022.
Scott LewtonBut the big problem they've run into, China still has a stranglehold and all the components they need to build and ship completed bikes.
Scott LewtonThat might surprise some of y'all.
Scott LewtonA typical bike is made up of 30 to 40 parts.
Scott LewtonIt's not just a frame and two wheels and maybe some brakes for those of you that go too fast.
Scott Lewton90% of Guardian's bike components were sourced from China.
Scott LewtonBut that is slowly and very deliberately changing.
Scott LewtonNow, Guardian will begin making its own bike frames later this year, and it's looking at reshoring or even insourcing other components, such as wheel rims, grips and reflectors.
Scott LewtonBut shifts like these aren't for the faint of heart and they are costly.
Scott LewtonNamely, labor and component costs have increased, as you might expect, but they've been offset in part by lower freight costs.
Scott LewtonNow, other bike companies, such as Prevalo.
Scott LewtonI think I said that right.
Scott LewtonPrevalo and Giant Group have mitigated the US Tariff environment by shifting big segments of production to Taiwan, Thailand, Cambodia and Vietnam.
Scott LewtonBrian Riley, founder and CEO of Guardian Bikes, says that his factory in Indiana and that evolving business model they've established shows that many industry analysts are wrong and that bicycle making can indeed come back to the U.S.
Scott Lewtonso, David, I'd love to gain your thoughts here, especially when it comes to building and optimizing supply chain resilience, whether it's through sourcing or other means.
Scott LewtonYour thoughts here, David.
David HickokWe're actually going through a very similar process, to be honest with you.
David HickokSo we're in the process of rolling out some new product lines in the air purifier filter market, as well as the cabin air filter market for cars.
David HickokAnd getting some of the components, particularly the media that's manufactured in the US is not super easy.
David HickokAnd so we've been working with our suppliers for other types of media here in the US and working with them to help them to get geared up, to be able to serve what it is that we need.
David HickokAnd that's a process.
David HickokAnd in that process, sometimes you have to actually import it overseas because you just have no other choice because there literally is no US offering for that.
David HickokBut I think it's something that, you know, with people like us, and it sounds like with Guardian Bike, you can actually change that with time.
David HickokLike there's no functional reason why this stuff couldn't happen in the U.S.
David Hickokit's just we've lost that muscle and you have to rebuild that muscle investment cycle.
David HickokThat takes time.
Richard DonaldsonGreat article, great description, David.
Richard DonaldsonBut one of the things here is we're talking about legacy manufacturing principles, right?
Richard DonaldsonSo I've got a manufacturing plant that builds these 30 parts, and that's not easy to replicate.
Richard DonaldsonAnd one thing we've stopped talking a little bit about is 3D printing, right?
Richard DonaldsonAnd where that changes the game a little bit because that's really a disruptor the manufacturing sector.
Richard DonaldsonDavid, how does that affect you or how do you see that affecting even this type of conversation?
Richard DonaldsonRight.
Richard DonaldsonBecause that to me feels like a game changer that we haven't fully realized yet.
David HickokI'm not an expert on 3D printing, unfortunately, so I don't have a great insight there.
David HickokI can tell you that one of the biggest problems in general is like moldings and the skills that it takes to do that is definitely one of the big limiting factors, especially like when you get into small stuff like microchips and stuff you read about it.
David HickokAnd I would imagine that 3D printing and that type of technology is something that's going to ultimately really be helpful in that.
David HickokSo if I had to guess where you're going to see it, it's in those types of molding solutions, but it's not something that we necessarily are as focused on.
Scott LewtonYep, good question, Richard, and appreciate your comments.
Scott LewtonOr David, if I want to go back to a couple things that you both have mentioned, starting with that building muscle comment that David mentioned.
Scott LewtonRichard, you know, the chip making industry I think of that's where we're having to build new muscle after, you know, the years and years ago the US had I think up to depending on what analyst you look at or data you look at the 37 of global production of computer chips, of course that's dwindled way down and we're finding we're having to rebuild the talent and infrastructure to build that market share back up.
Scott LewtonAnd then the other thing I want to call out, Richard, get your comments on earlier, David, you were talking about taking that this place to textile workforce.
Scott LewtonThose talented, talented people that have been hurt by for decades, you know, the offshoring of that industry.
Scott LewtonAnd you know, one of the great stories that isn't talked about enough is when Kia, the automotive manufacturer came to Georgia, one of the first places they looked beyond military folks getting out of the military and retiring and separating from military for that technical talent.
Scott LewtonBut they looked at how they could take on all this textile talent, retrain them, upskill them and have them run a very profitable and successful automotive plant.
Scott LewtonAnd that at its core is one of those shortlist items that's really proved very beneficial and has found lots of success in West Point, Georgia.
Scott LewtonSo Richard, get you to weigh in there before I pose my next question.
Scott LewtonDavid, when you think of rebuilding muscle in different pockets of industry or you know, retraining the human element and helping them find new opportunities to deploy new.
Richard DonaldsonSkills, I think it's the latter part that I'D pick up on, which is just an extension of everything we've been speaking about, which is the evolution of all things that we're seeing.
Richard DonaldsonMeaning we have to start training our workforce to be adaptable.
Richard DonaldsonRight.
Richard DonaldsonI mean, the idea of 30 year jobs, for instance, are gone, right?
Richard DonaldsonPeople are going to be changing jobs, industries are going to be changing.
Richard DonaldsonI mean, what we see now the last 25 years and the amount of change that's happened Even the last 10 years, let's say even the last five years, now look forward 5, 10, 15 years, the amount of change that's coming is even more.
Richard DonaldsonSo I think there's something to be said about, I don't want to call it a new skill so much as really diving into the adaptability skill and allowing ourselves to be functionally very flexible as we move forward and being open to that versus getting very fixated and rigid.
Richard DonaldsonI think that's going to be very difficult for us to stay flexible and adapt into the future.
Scott LewtonExcellent point, David.
Scott LewtonBy the way, I love that element of Yalls story where, you know, you've recruited in the filter by, you know, thousand person strong workforce, you've recruited these talented folks that, you know, we're a bit of a victim of this in these market shifts and industry shifts.
Scott LewtonAnd to Richard's point, folks, if we can be open minded when you do get displaced and you be willing to learn new things, man, you're going to have all sorts of opportunities in the months and years ahead.
Scott LewtonOkay, so David, I'm going to shift gears and one of the last questions I want to share with you, I'm going to pick your entrepreneurial brain.
Scott LewtonI mean, as Richard was saying earlier, it is amazing what y'all have accomplished in what, 13 years.
Scott LewtonGoodness gracious.
Scott LewtonI want to spike the football on this too.
Scott LewtonSince 2012, the company has sold over a billion dollars of air filters and related products.
Scott LewtonIt sounds like new, innovative products and again employs a thousand people in towns across the country.
Scott LewtonSo for our current and potential founders out there listening or watching us, what one or two pieces of advice would you share?
Scott LewtonDavid?
David HickokIt all comes down to focus and patience.
David HickokYou know, I'm a big believer that we consistently overestimate what we can achieve in a year and underestimate what we can do in a decade.
David HickokAnd I think that, you know, people want that instantaneous result or they want to go and start a business and six months from now just be, you know, super successful and on easy street.
David HickokAnd that's just not reality.
David HickokSo if you're going to get into something, you really have to get into something that is consistent with who you want to be as a person long term, because you need to be thinking in that kind of decade long plus horizon.
David HickokYou need to have the staying power to be able to do that.
David HickokAnd then you need to remain hyper focused on whatever that direction it is that you're moving towards.
David HickokBecause if you're just moving from one place to another every six months, you're going to find you don't get anywhere.
David HickokSo ultimately for me, it comes down to, you know, really being focused on one problem or one type of industry that you're going to attack and then having the patience and the staying power to see it through.
Scott LewtonFocus and patience, Richard.
Scott LewtonI can certainly see that in my own journey.
Scott LewtonYour thoughts there, Richard?
Richard DonaldsonAbsolutely.
Richard DonaldsonAnd I think there's also something inherent in there, David, which is there's a flip side to this question which you've touched on kind of the things that are key or elements to be successful as an entrepreneur.
Richard DonaldsonBut I almost kind of look at your history as being a somewhat accidental entrepreneur, even though wildly successful.
Richard DonaldsonRight.
Richard DonaldsonAll the credit to you.
Richard DonaldsonSo I'm going to flip the question a little bit.
Richard DonaldsonOn the other side of it is what's the most surprising thing to you in this journey for the last 12 years?
Richard DonaldsonRight.
Richard DonaldsonWhat didn't you expect that all of a sudden now that you're on the other side of success, everyone's like, oh my God, what are the keys to it?
Richard DonaldsonThat's awesome.
Richard DonaldsonBut what was the most unexpected thing to you during the last 12 or 13 or 14 years?
David HickokYou're not going to like my answer, but it's, it's a lot harder than I thought it would be.
David HickokYou know, I mean, that's why I have to remember for that, you know, thinking long term, like even today, like we're out here doing big things, I mean, and I have big aspirations and I view it as just getting started.
David HickokI feel like I'm just getting started.
David HickokI still feel like we're a big startup and that's important to me.
David HickokI enjoy that.
David HickokBut I have to remind myself to be patient because it's a lot harder, you know, to get to what I call escape velocity than I initially thought it would be.
David HickokSo that's my answer.
David HickokAnswer.
Scott LewtonGreat question, Richard.
Scott LewtonAnd David, I'm glad you responded.
Scott LewtonAnd I would just go back to patience on the two things you suggested because if it's hard for you, that of course founded the company, you remember all those tough lessons learned, the good ones and painful ones.
Scott LewtonAnd you know, some folks on your team, on any organization's team that isn't the founder, they might not have had those same experiences, but they're trying to do as fast as the rest of the team and they can't draw on that same days and months and years of experience.
Scott LewtonSo I think that's where also whether you call it founder patients or executive patients, whatever, I think as humans we all need to embrace as much what I call PTK every day, patience, tolerance and kindness as we can.
Scott LewtonAnd there's a reason that acronym starts with patience for sure.
Scott LewtonOkay.
Scott LewtonRichard.
Scott LewtonDavid, outstanding.
Scott LewtonOne quick clarification.
Scott LewtonDavid.
Scott LewtonI know this, but I want to make sure it's true because Tom Katz asking if Filter by is strictly direct to consumer.
Scott LewtonI think it is.
Scott LewtonAnd of course that's how I get my products.
Scott LewtonDavid is all that you all do at Filter by is all direct to consumer.
David HickokNot anymore.
David HickokThat's how we started.
David HickokBut we just launched in 550 Walmarts and we're really expanding our retail presence.
David HickokAnd we have about 26 outside salespeople that do B2B, which I still define as direct to consumer in that case, because we're selling to the end user.
David HickokBut you have a big business to business offering.
Richard DonaldsonScott I'm going to jump in real quick here because I can't leave this one because I know we're going to shift here.
Richard DonaldsonBut David, quick question.
Richard DonaldsonSo in air filtration, right, you're in the consumer side of things because I touched something.
Richard DonaldsonI'm glad you brought up the Walmart, but there's a lot of other byproducts products when you're filtering the air, I.
Richard DonaldsonE.
Richard DonaldsonLike humidification, water, I think, munters and things like that.
Richard DonaldsonRight.
Richard DonaldsonSo in your exploration as you're advancing this and you're thinking into the next 10 years, you know, are there any kind of like tangentially related filtration things that are coming up to me?
Richard DonaldsonI'm like, oh my God, what does he do?
Richard DonaldsonI'm like, that's the engineer entrepreneur in me.
Scott LewtonHe may have to kill us if he answers this question.
Scott LewtonDavid.
Richard DonaldsonRight.
Scott LewtonDavid, any sneak peek before we let you go?
David HickokI'm on a mission to build the world's leading indoor air quality company.
David HickokSo we're moving from filters into indoor air quality.
David HickokSo we have a service business that we're launching and stuff like installing UV lights in your H Vac system is one of the cheapest and easiest upgrades, I think, to really improve your air quality.
David HickokBut I'm a believer that just as we're talking about microplastics now and people are being focused on that, that air quality and indoor air quality is kind of one of those next things.
David HickokAnd, you know, we want to be the leader in that space.
Scott LewtonOutstanding.
Scott LewtonDavid, great question.
Scott LewtonWe're going to have to have you back as you and the team continue to make progress in your mission.
Scott LewtonAgain, I love to connect the dots and especially be the founder, supply chain leaders of the companies and brands that we admire here.
Scott LewtonSo, David, I really appreciate you spending some time with us and answering some questions and shedding some light on your journey with our audience.
Scott LewtonFinal question for you, David.
Scott LewtonHow can folks connect with you or how can they learn more about filterbuy in case they want to be a fellow customer?
David HickokSo I'm David Filterby everywhere.
David HickokI highly recommend checking out my YouTube channel.
David HickokThat's where I'm actually publishing weekly content kind of behind the scenes of building the world's leading indoor air quality company.
David HickokSo I'm going to do it publicly and every week you can see an episode there.
David HickokSo I suggest checking it out is outstanding.
Scott LewtonWe're going to find that and we'll drop a link to that in the chat, make it really easy for folks.
Scott LewtonRichard, after we say goodbye to David, I'm going to get one of your favorite takeaways from all that he shared with us here today.
Scott LewtonBut big thanks.
Scott LewtonDavid Hickok, founder and CEO with Filter by.
Scott LewtonReally appreciate you being here, David.
David HickokThank you for having me.
David HickokGreat conversation.
Scott LewtonWe'll see you soon, man.
Scott LewtonI'll tell you what, and Tomcat is like a fourth panelist here, but I agree with.
Richard DonaldsonThat's part of the show, man.
Richard DonaldsonI mean, just get him involved, right?
Scott LewtonIt is great guest.
Scott LewtonI agree, Completely agree.
Scott LewtonAnd Greg says, hey, you have to start a company that you have a passion for and a product that solves a problem that people want.
Scott LewtonExcellent point there, Greg.
Scott LewtonAnd, and you're finding those opportunities out in the market because passion's not good enough, Richard.
Scott LewtonAnd I hate saying that.
Scott LewtonI lead with my feelings.
Scott LewtonThey're on my sleeve.
Scott LewtonAnd I have a profound appreciation for the passion that leaders of all kind have.
Scott LewtonBut, Richard, passion just isn't good enough.
Richard DonaldsonNo.
Richard DonaldsonAnd I think, you know, that's inherent in this because the question's always the question.
Richard DonaldsonEveryone always has some dash, right?
Richard DonaldsonLike, oh my God, you're a successful processioner.
Richard DonaldsonJeff Bezos, you know, what makes a successful entrepreneur?
Richard DonaldsonYou know, Scott, what makes successful entrepreneur?
Richard DonaldsonI mean, the keys are all kind of very similar.
Richard DonaldsonSo you see these.
Richard DonaldsonThese creative people.
Richard DonaldsonThey're passionate, they're energetic.
Richard DonaldsonThey believe in what they're doing.
Richard DonaldsonThey're authentic, which is a key other word, I think here.
Richard DonaldsonPeople really resonate with authenticity, which all those things spoke in the show and the guests that we had.
Richard DonaldsonAnd further, is that even what he did here?
Richard DonaldsonAnd I said, the accidental kind of entrepreneur, he's also got a mind here where he's got that energy.
Richard DonaldsonYou can feel it.
Richard DonaldsonI was like, oh, my God, air filtration is so cool.
Richard DonaldsonAnd he makes it cool, and you can see that there's a coolness to it.
Richard DonaldsonBut I could probably take him as a leader and put him in most places, and he could probably do some really wonderful things.
Richard DonaldsonAnd I think that's another thing to kind of tease out of this, right?
Richard DonaldsonThere's human elements, There's a characteristic.
Richard DonaldsonThere's something there's that.
Richard DonaldsonI don't know.
Richard DonaldsonJe.
Richard DonaldsonRight.
Richard DonaldsonThat you find in these people.
Scott LewtonMan, you just blew my ears.
Scott LewtonWas that French or Latin?
Richard DonaldsonWait, no, no.
Scott LewtonOh, Richard.
Scott LewtonAll right, I'm gonna have to build up my multilingualism.
Richard DonaldsonThat's what Google translates for, Scott.
Richard DonaldsonThat's what we use the.
Richard DonaldsonThat's right.
Scott LewtonI gotta embrace more technology.
Richard DonaldsonWe got the universal translator coming out, right?
Scott LewtonOh, I can't wait.
Scott LewtonI can't wait.
Scott LewtonIt's made my life easier.
Richard DonaldsonGreat guest.
Richard DonaldsonI mean, he really kind of, again, and I think there's key elements here that we talk about, but an entrepreneur can be thrown into all sorts as a multidisciplinary kind of leader.
Richard DonaldsonRight.
Richard DonaldsonThat brings a lot of key elements to bear, but they're also good at building teams, and the patience and the execution, I think, is the other thing, right?
Richard DonaldsonThose are key elements he talked about, no doubt.
Scott LewtonAnd going back to one of his first parts of his responses, with basically the company that in its state date at the time that he assumed the leadership mantle.
Scott LewtonRight?
Scott LewtonAnd you've got to have to make those shifts and to change how that business had been run for, who knows, maybe decades, at least years, if not decades, and to take that massive risk that comes with no guarantee.
Scott LewtonI mean, there's plenty of times where that fails.
Scott LewtonSo to find those cases like this one here, where all of that risk and taking that chance and reinventing the organization's been around for a long time, and it pays off by the truckload or by the fleet load, whatever, I think that can inspire us all.
Scott LewtonSo get your final.
Scott LewtonBeyond what you shared, Richard.
Scott LewtonYour final key takeaway One of your favorites from what David shared with here with us.
Richard DonaldsonProbably the key thing that I like to point out here as well too, is just the very basic element of the business, air filtration.
Richard DonaldsonRight.
Richard DonaldsonA lot of times we overthink trying to be cutesy tootsie with kind of being an entrepreneur.
Richard DonaldsonAnd we think technology because it's dominated for the last 25 years, but there's a lot of creative business problem solving and very what we would consider to be almost mundane.
Richard DonaldsonAnd now, I'm not saying air filtration is mundane by any stretch.
Richard DonaldsonIt's key to life.
Richard DonaldsonBut something in air filtration, you normally wouldn't think like, oh, startup entrepreneur, but now you peel the covers back and find out in here in this sector, you know, some amazing brilliance is starting to happen.
Richard DonaldsonAnd so I think there's a lot of key opportunities looking across the world over the next five to ten years where you could go into some industries that people haven't looked at, like long, short plumbing, electricity.
Richard DonaldsonI mean, things that you take for granted.
Richard DonaldsonWe can bring a lot of creative entrepreneur skill sets to.
Richard DonaldsonIt doesn't have to be inventing the next new processor chip or something like that, or the next new TikTok or something like that.
Richard DonaldsonIt could be something like air filtration, something that's key to life.
Scott LewtonYeah, excellent point.
Scott LewtonLots of opportunities to go in and reinvent new ways of finding success in some traditional sectors of global business.
Scott LewtonSo good stuff there, Richard.
Scott LewtonGreat stuff with David, folks.
Scott LewtonWe're going to make it really easy.
Scott LewtonThank you, Tricia.
Scott LewtonAnd again, Amanda, behind the scenes, they're dropping David's YouTube channel.
Scott LewtonCheck it out.
Scott LewtonAnd I just realized something, Richard, before I hit the final story, we've got two Tomcats.
Scott LewtonWe've got Tomcat on Twitch, the Poet, supply chain poet, and then we have the Tomcat on YouTube minus Les the H.
Scott LewtonWe're gonna have to hire a private eye and determine the relationship between these two great audience members.
Scott LewtonBut I agree.
Scott LewtonTomcat from YouTube.
Scott LewtonThat was an awesome, awesome appearance by David and great story, Great story.
Scott LewtonOkay, Richard, we're going to share something with folks that they may not know about you because it's something I've just learned and I've known you for quite some time, and that is that you are a professional, certified pilot.
Scott LewtonSo you fly airplanes.
Scott LewtonAnd I tell you, I've been doing some YouTube watching of big plane stories, small plane stories, all points in between, and goodness gracious, all that you've got to keep in your brain actively.
Scott LewtonSecond by Second, second, because of the risks involved, it is mind blowing.
Scott LewtonAnyway, we might have to dive into that on your next appearance, but I want to start on a related story and get this pilot and supply chain pro's take on this.
Scott LewtonSo Boeing, you know, goodness gracious, we have been tracking the Boeing story for quite some time, right?
Scott LewtonAnd this iconic aircraft manufacturer has really been experiencing challenge after challenge, setback after setback.
Scott LewtonNow, while the company hasn't released final 2024 numbers yet, some analysts say that Boeing deliveries dropped by almost 34% in 2024 from 2023.
Scott LewtonIn fact, some claim that last year Boeing had the lowest amount of final aircraft since the pandemic years of 2020 and 2021.
Scott LewtonIf you remember then, Richard, which feels like 25 years ago, just a couple years ago, aircraft companies and automotive companies and others were trying to pay their suppliers early just to keep them in business.
Scott LewtonTalk about some unique challenges there.
Scott LewtonBut none of this probably is going to surprise to me people because of course, as we've reported here and plenty of others, lots of quality, safety and reliability issues, what I'd call maybe leadership issues.
Scott LewtonBut they're turning the page in some cases.
Richard DonaldsonTo me, this has been a leadership issue at Boeing.
Richard DonaldsonI think a lot of people have written about it because Airbus is not having the same issues.
Richard DonaldsonAnd at the end of the day, we're talking about a fairly protected industry where between Airbus and Boeing, you're looking at about give or take on the year, 750 units per company kind of delivered, I think finished per year.
Richard DonaldsonSo it's not that big of a deal.
Richard DonaldsonBut these are 250, $300 million planes that they're delivering.
Richard DonaldsonSo I think there's a big overhaul in just the entire business practices and kind of the way it's managed at Boeing.
Richard DonaldsonAnd this is a good start in that direction, but I think it runs a lot deeper than just supply chain.
Richard DonaldsonI think there's just been a mismanagement of the company across the board.
Richard DonaldsonI think most people are okay with that too.
Richard DonaldsonAnd it's easy to get stuck.
Richard DonaldsonAnd this is how I've been successful for the last 20, 30, 40, 50, 60 years.
Richard DonaldsonOkay, great.
Richard DonaldsonThat was how it was 50 years ago.
Richard DonaldsonIt's not how it's going to be moving forward.
Richard DonaldsonAnd I think that's where the people need to accept the fact that we got to get into this feeling of change and evolution that's got to become more the norm because there is this constant struggle between.
Richard DonaldsonAnd we always get into this.
Richard DonaldsonRight.
Richard DonaldsonI want to change a company, but then I want the company to stay the same and be profitable.
Richard DonaldsonSo there's like, there's just a natural, almost like, you know, no way to kind of bridge that gap.
Richard DonaldsonAnd so looking for companies that can do that, I.
Richard DonaldsonE.
Richard DonaldsonYou go back to filter box.
Richard DonaldsonThen what he's been able to do in a very traditional company, innovate, grow it, do something different, go to direct to consumer.
Richard DonaldsonThat's the type of adaptation we need to see when something like that needs to be applied to Boeing, in my opinion.
Scott LewtonYeah, excellent point, Richard.
Scott LewtonAnd we're going to keep our finger on the pulse as we have been doing for years.
Scott LewtonAnd you know, to Ms.
Scott LewtonRamos, hey, we wish you Godspeed and all the success in the world as you bring your supply chain prowess, improving on how business is done.
Scott LewtonBoeing's gonna get it right now.
Scott LewtonAs Nadeem says, backbone of aviation sector is there.
Scott LewtonAnd I think that's aircraft on ground acronym service.
Scott LewtonIt has be perfect.
Scott LewtonAnd Nadeem, I'm not real familiar with the AOG service at Boeing, but more generally speaking, aviation, where you've got lives at risk, especially in your passenger service, airline service, where you've got hundreds of lives in a single flight, it does have to be perfect.
Scott LewtonIt does have to be perfect.
Scott LewtonPerfect.
Scott LewtonSo good point there, Nadine.
Scott LewtonAnd I've got one other question.
Scott LewtonTomcat wants to know what kind of license do you have, Richard?
Richard DonaldsonGood question.
Richard DonaldsonSo I'm a certified flight instructor, so cfi, double I and mei.
Richard DonaldsonSo I've got everything short of ATP, which is the rating that you would think of when you think of the pilots in United and Delta.
Richard DonaldsonSo.
Richard DonaldsonBut I can teach everything underneath that.
Scott LewtonOkay, man, we're gonna have to dive in deep in that and space supply chain and a whole bunch more next time you join us, Richard.
Scott LewtonI got a feeling it's going to be soon.
Scott LewtonAll right, starting to wrap here, Richard.
Scott LewtonHey, we solved the problem.
Scott LewtonWe solved the mystery.
Scott LewtonTomcat says Tomcat on Twitch and YouTube.
Scott LewtonWe're one the same.
Scott LewtonAll right, good stuff.
Scott LewtonInquiring minds certainly wanted to know.
Scott LewtonAnd Tomcat, again, four panelists here today.
Scott LewtonAppreciate all of your perspective that supply chain poetry as we got right out of the gate.
Scott LewtonSpeaking of, Richard, really appreciate your perspective here today as well.
Scott LewtonWe got to meet and learn David's story better and we celebrated the big deal on the front end and of course talked about leaning into all the technology change and transformation and that ever increasing velocity, which are common threads and a lot of your responses.
Scott LewtonBut really appreciate you being here, Richard, how can folks connect with you?
Richard DonaldsonSame thing on LinkedIn.
Richard DonaldsonRichard Donaldson, you can find me there.
Richard DonaldsonHappy to connect.
Richard DonaldsonAnd you'll find me on the show as well, too.
Richard DonaldsonTagged all over the place.
Scott LewtonAwesome, Richard.
Scott LewtonReally appreciate that.
Scott LewtonThanks for being here.
Scott LewtonLooking forward to your next appearance.
Scott LewtonBut folks, folks, as we wrap here, I want to thank our incredible guest, David Hickok and filter by.
Scott LewtonCheck that out.
Scott LewtonWe dropped links there to YouTube channel and others.
Scott LewtonBig thanks to Richard Donaldson.
Scott LewtonWe've dropped a link right here to his LinkedIn.
Scott LewtonYou can learn a lot more and connect with Richard right there.
Scott LewtonOf course, big thanks to Amanda and Trish and all the folks behind the scenes making production happen.
Scott LewtonBut most importantly, big thanks to our audience out there, the smartest audience in all of global Supply Chain.
Scott LewtonReally appreciate all the perspectives that y'all shared here as we worked our way through this special episode of the Buzz.
Scott LewtonWe sure do appreciate all that y'all do out there.
Scott LewtonSo with all that said, on behalf of the entire team here at Supply Chain Now, Scott Luton, challenging you.
Scott LewtonHey, do good, give forward.
Scott LewtonBe the change that's needed.
Scott LewtonAnd we'll see you next time right back here at Supply Chain Now.
Scott LewtonThanks, everybody.
Scott LewtonThanks for being a part of our Supply Chain now community.
Scott LewtonCheck out all of our programming@supplychainnow.com and.
Richard DonaldsonMake sure you subscribe to Supply Chain now anywhere you listen to podcasts and.
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Scott LewtonSee you next time on Supply Chain Now.