Scott Lewton

Welcome to Supply Chain now, the voice of global supply chain.

Scott Lewton

Supply Chain now focuses on the best in the business for our worldwide audience.

Scott Lewton

The people, the technologies, the best practices and today's critical issues, the challenges and opportunities.

Richard Donaldson

Stay tuned to hear from those making.

Scott Lewton

Global business happen right here on Supply Chain now.

Scott Lewton

Hey, good morning, good afternoon, good evening wherever you may be.

Scott Lewton

Scott Lewton and special guest co host Richard Donaldson with you here on Supply Chain Now.

Scott Lewton

Welcome to today's live stream.

Scott Lewton

Hey Richard, how you doing today?

Richard Donaldson

Scott, buddy, how you doing?

Richard Donaldson

I'm excited to be here.

Scott Lewton

We are excited to have you.

Scott Lewton

It's been great to reconnect with you over the last couple months and it's great to have you here officially as my co host on the Buzz.

Scott Lewton

And we got a great episode teed up here today, don't we?

Richard Donaldson

Absolutely.

Richard Donaldson

It's gonna be a lot of fun.

Richard Donaldson

Get into it and let's get it started.

Scott Lewton

That's right.

Scott Lewton

Almost coast to coast from, let's see, Florida through Georgia, all the way out there to Arizona is what makes up the panel.

Scott Lewton

Of course, we've got the smartest global audience in all of global Supply Chain.

Scott Lewton

Great to have you here today and where it's the Buzz Every Monday 12 in Eastern Time, we discuss a variety of news developments across global supply chain and business.

Scott Lewton

And Richard, we've got some really interesting stories to get into.

Scott Lewton

Let's see here.

Scott Lewton

A big deal has been made, a lot of good news there and shippers are saying hallelujah.

Scott Lewton

Hey, what were the key findings from the US Quadrennial supply chain review and moving production out of China.

Scott Lewton

Easier said than done for sure.

Scott Lewton

All that.

Scott Lewton

Plus at about 12:15pm Eastern Time, about 10 minutes from from now, we got a great guest joining us, David Hickok, founder and CEO at Filter by and Richard, David has got an incredible story, huh?

Richard Donaldson

Well, and you go back to and you look at in his history here you got a Goldman Sachs kind of banking background that led into air filtration to create this billion dollar company which is just fascinating and all about 12 years ago too.

Richard Donaldson

So can't wait to hear what he has to say and what inspired him.

Richard Donaldson

And actually even the supply chain challenges that he faces today, it's going to be fascinating.

Scott Lewton

I'm with you.

Scott Lewton

So folks stay tuned.

Scott Lewton

Big show coming up here today on the Buzz.

Scott Lewton

Two things before we get going folks.

Scott Lewton

Give us your take in the comments whether you're tuned in via LinkedIn or YouTube X Facebook Twitch, no matter, let us know what you think.

Scott Lewton

And secondly, if you Enjoy the show today.

Scott Lewton

We'd love for you to share it with a friend or.

Scott Lewton

Or your network.

Scott Lewton

They'll be glad you did.

Scott Lewton

Okay.

Scott Lewton

Couple folks, including a big thanks to Trisha and Amanda, behind the scenes, always making production happen.

Scott Lewton

Appreciate what y'all do.

Scott Lewton

Kasim is tuned in via LinkedIn.

Scott Lewton

Cassim, let us know where you are.

Scott Lewton

Tuned in from T Squared, who holds down the Fort Force on YouTube and hails from the great city of Baltimore, says, bring on the nourishment.

Scott Lewton

It's coming today.

Scott Lewton

T Squared, big show.

Scott Lewton

Great to have you here as always.

Scott Lewton

Greg Studer from Wisconsin.

Scott Lewton

Greg is back with us via LinkedIn.

Scott Lewton

Great to see you, Greg.

Scott Lewton

It's been too long, my friend.

Scott Lewton

Hope you've had a great start to the day.

Scott Lewton

Or the year, rather end the day.

Scott Lewton

Both end the week.

Scott Lewton

Before we get started, Richard, let's share a great resource, right?

Scott Lewton

Well, we might be partial, but we think it's a great resource.

Scott Lewton

And this is.

Scott Lewton

With that said, our almost weekly newsletter.

Scott Lewton

We got to bake in a little wiggle room there, Richard.

Scott Lewton

Wiggle room is important in global supply chain.

Scott Lewton

Am I.

Scott Lewton

Am I wrong?

Richard Donaldson

Absolutely.

Richard Donaldson

You got to have a little squeeze factor in there.

Richard Donaldson

And almost.

Richard Donaldson

I love that word.

Richard Donaldson

When I saw it there, I'm like, almost weekly.

Richard Donaldson

I've never heard that before.

Richard Donaldson

And the marketing behind that is brilliant.

Scott Lewton

Well, we try.

Scott Lewton

We try hard, folks.

Scott Lewton

If you checked out this version, which dropped Saturday morning, I believe, and we're gonna drop the link to it right there in the comment.

Scott Lewton

You can check it out.

Scott Lewton

I love the quote we used at the top.

Scott Lewton

Get this.

Scott Lewton

Because no matter what we all face across global supply chain quote, trade will always prevail.

Scott Lewton

End quote.

Scott Lewton

Got that from a great technology leader from DP World podcast.

Scott Lewton

We're dropping here soon and we can all take heart in that, right?

Scott Lewton

Because since trade prevails, that helps us solve some of the most challenging old and new problems.

Scott Lewton

Am I right, Richard?

Richard Donaldson

Well, and also you just start thinking about some of the things we're going to get into with the quadrennial review or some of the stuff, even the emerging space technology.

Richard Donaldson

Trade is always what connects civilizations.

Richard Donaldson

So if you start thinking about that in the context of what this quote has to say, we really are kind of ushering in not only our own global supply chain now that we're kind of unified across the world, but also now think space.

Richard Donaldson

Now you start extending into that kind of realm.

Richard Donaldson

And all of a sudden trade is going to be super important there as well, too.

Scott Lewton

Richard.

Scott Lewton

I love it.

Scott Lewton

We're gonna dive into a future space supply chain episode and have you the official pilot to join us and to guide us there.

Scott Lewton

But going back to with that said, so in this we shared news in this edition from CPG Executive surveys which show they won't be relying on price hikes for revenue growth in 2025 to supply chain burnout and workforce turnover.

Scott Lewton

Hey, it might be a bigger factor than you think.

Scott Lewton

2 hey, did you know data centers, which power in part the AI boom might be consuming up to 9% of US electricity by 2030.

Scott Lewton

That's just around the corner.

Scott Lewton

But all of that plus tons of resources, live shows and a lot more, including big growth and opportunities at Promat in March in Chicago.

Scott Lewton

That's where the image comes from the last Promat.

Scott Lewton

So folks, check out.

Scott Lewton

With that said, let us know what you think.

Scott Lewton

And Richard, I'm going to share your comments earlier about our marketing brilliance.

Scott Lewton

I'm going to share that with the outstanding seasoned pro team.

Richard Donaldson

Yes, you've got to on that one, of course.

Richard Donaldson

But also, you know, Doubleclick as well, you went over a bit of data center boom and all of a sudden with AMD and the chips and all that kind of manufacturing some really cool things, especially this year in particular, as we transition into 2025, I think that's going to be front and center all of that technology unification, digital twins thing, you know, that really becomes something that we need to talk about more and more.

Scott Lewton

That's right.

Scott Lewton

A lot of folks are struggling to find what that means at their organization, whether they're in a C suite or they're maybe on the the factory floor trying to deal with all the change, changing markets, changing strategies, changing disruptions and of course a lot more of the the same that's been around in terms of change and disruption for a long time.

Scott Lewton

So stay tuned folks, and check out.

Scott Lewton

With that said, oh, one more resource, folks.

Scott Lewton

If Manifest isn't on your radar yet, hopefully it is because they've been growing leaps and bounds.

Scott Lewton

Right?

Scott Lewton

Manifest 2025 is coming up February 10th through February 12th and we hope to see you there.

Scott Lewton

It's out in Vegas and I'm looking forward to hosting this incredible session.

Scott Lewton

Y'all might recognize some of the names here and we're dropping a link in case you're late to the party.

Scott Lewton

Right.

Scott Lewton

And I've been one.

Scott Lewton

I missed the last two.

Scott Lewton

But in case you're late to the party, we got a link right here.

Scott Lewton

We can learn all you want to know about Manifest 2025.

Scott Lewton

Have you been yet Richard, I have.

Richard Donaldson

And I was there a couple years ago.

Richard Donaldson

I saw that headline there.

Richard Donaldson

I want to make sure everyone saw that because it ties to everything we just talked about, which is the digital kind of forward, right?

Richard Donaldson

True.

Richard Donaldson

End to end visibility requires that digital twin.

Richard Donaldson

You got technology underpinnings to that whole conversation.

Richard Donaldson

And you can see this theme starting to kind of happen.

Richard Donaldson

Even though we've been in it for so long, technology is still something that we need to talk a lot about.

Richard Donaldson

And bringing that transparency into the supply chain is key to understanding it.

Scott Lewton

Excellent points, Richard.

Scott Lewton

And one of my favorite parts about that panel quickly is we've got supply chain leaders from United nations, we've got supply chain leaders from apparel companies and of course, supply chain leaders from innovative leaders at that, from technology firms.

Scott Lewton

So folks, whether you tune into my panel at Manifest or plenty of others, it's just important that you get out there.

Scott Lewton

And if you get out there, please find me.

Scott Lewton

I'd love to connect with you.

Scott Lewton

Okay, we got to hit this good news story really quick because we've got an outstanding guest joining us that we were teasing earlier.

Scott Lewton

Folks.

Scott Lewton

You don't want to miss our chat with David Hickok.

Scott Lewton

So, but you know me, Richard, I love, love, love good news.

Scott Lewton

I want to start with a lot of good news here today.

Scott Lewton

We've got a container load of relief to deliver here today that's reported by our friends at Supply Chain Dive.

Scott Lewton

A tentative agreement was reached last week on a new six year labor deal between the International Longshoremen's association, the ila, you know, we love our acronyms out here, and the United States Maritime alliance, the usmx.

Scott Lewton

Now that keeps a ton of east coast and Gulf coast ports running.

Scott Lewton

Instead of facing a potential costly strike that no one wanted, the deal comes about a week ahead of the Jan.

Scott Lewton

15 deadline, now still being ratified, folks, still being voted on.

Scott Lewton

So keep your fingers crossed.

Scott Lewton

But hey, they haven't released the full thing yet until all the members on both sides vote.

Scott Lewton

Now CNBC is reporting that a grand compromise was reached dealing with automation.

Scott Lewton

The agreement provides USMX with the ability to implement technology to drive port modernization.

Scott Lewton

Great.

Scott Lewton

We need it.

Scott Lewton

And the LA gets a guaranteed number of specific jobs that will be associated with new equipment and technologies being added to the port.

Scott Lewton

So it'll be really interesting to see how this plays out.

Scott Lewton

Now get this.

Scott Lewton

IL A President Harold Daggett was quoted as praising President Elect Trump's position as to helping to get the deal done.

Scott Lewton

In fact, Daggett called Trump's statement of support for the ILA as being a position, quote, heard around the world, end quote.

Scott Lewton

Interesting.

Scott Lewton

Now, Daggett and Trump, those are two characters.

Scott Lewton

I think they missed their tag team Global Championship Wrestling opportunity.

Scott Lewton

Two characters indeed.

Scott Lewton

Our friend John Gold, and let me get your take here, Richard, but our friend John Gold with the National Retail Federation says in part that the agreement will, quote, pave the way for much needed modernization efforts which are essential for future growth at these ports and overall resiliency of our nation's supply chain, end quote.

Scott Lewton

Now, Richard, we promised some good news.

Scott Lewton

I think this is really good news in my book.

Scott Lewton

Your thoughts here on this deal.

Richard Donaldson

So I think it's really good news and all that, but it's also very instructive and thematic towards the transitions that we're going through and we just spoke about, which is the infusion of technology and the disruption it has on physical labor.

Richard Donaldson

Right.

Richard Donaldson

So in this particular case, and you highlighted all the key points here, Scott, the discussion is really about how to transition technology and automation, use it to the betterment, reducing costs, improving efficiency, increasing transparency into all aspects of the supply chain while still maintaining the integrity of jobs.

Richard Donaldson

Right.

Richard Donaldson

People still need to work.

Richard Donaldson

So I think this is actually one to keep an eye on through not this year, but over the next couple of years, because it's going to be instructive to all industries and how to really kind of manifest this transition.

Richard Donaldson

Right.

Richard Donaldson

It really takes people first and says, okay, we're not fighting the future, but we're going to embrace it, but we're going to do it kind of pragmatically.

Richard Donaldson

So it's not a shock to the system, as it were.

Richard Donaldson

Right.

Richard Donaldson

And I think that's something underneath the covers that the human side of this story that addresses this transition that we're all going through globally as we transition into more automation, including driverless cars.

Richard Donaldson

Think about that.

Richard Donaldson

Everything that we're talking about is about automation and kind of manifesting itself there.

Richard Donaldson

So I think this is one to keep an eye on because it affects the whole world, affects the entire global supply chain.

Richard Donaldson

And by the way, all these port people, they're future spaceport laborers, by the way.

Scott Lewton

I like it, Richard.

Scott Lewton

Exciting new horizons abound.

Scott Lewton

Now, folks, I want to mention again, the whole deal hasn't come out yet.

Scott Lewton

Once it is ratified, we'll be able to go through it with a fine tooth comb.

Scott Lewton

But I tend to agree with you, Richard.

Scott Lewton

And you know, I'm not don't want to sound Pollyannish, because labor dealers, you don't always get your cake and Eat it too.

Scott Lewton

But the point you mentioned I think is a really important one.

Scott Lewton

Now, how can we address what Greg points out, which a lot of folks, we all know, US Ports are certainly behind automation.

Scott Lewton

How can we address that effectively while protecting the human element.

Scott Lewton

Right.

Scott Lewton

And providing new opportunities?

Scott Lewton

And I think when we get digital transformation and advanced implementation of innovative and cutting edge technologies.

Scott Lewton

Right.

Scott Lewton

When we get that right, we open lots of windows and doors of opportunities for those humans that are willing to raise their hand and learn something new and lean into the change that it represents.

Scott Lewton

So we're just going to give you the final word and then we're going to introduce our outstanding guests here today.

Richard Donaldson

Absolutely.

Richard Donaldson

And so, I mean, just carrying that thought forward, we're in a very transition period for humanity, I would say, right.

Richard Donaldson

I mean technology itself is infusing.

Richard Donaldson

Again, just take a stop for a moment.

Richard Donaldson

It's 2025.

Richard Donaldson

We've only had the Internet for about 25 years.

David Hickok

Right.

Richard Donaldson

And the impact that still has and continues to have and continue to have moving forward, this deal again is kind of illustrative of this whole kind of migratory path that we're on.

Richard Donaldson

And also the rate of change that's happening too.

Richard Donaldson

Right.

Richard Donaldson

You know, look back hundreds and hundreds of years.

Richard Donaldson

It's not like things have been displaced.

Richard Donaldson

We've had industries change before.

Richard Donaldson

We had the horse and buggy move to the car.

Richard Donaldson

We've had, you know, telephones, phonographs.

Richard Donaldson

So we've had disruption all but not at the pace that we have now.

Richard Donaldson

And I think that's the big difference.

Richard Donaldson

Now people have talked about that, but that's another theme.

Richard Donaldson

It's the rate of change and the pace of change that we also have to become adapted to.

Scott Lewton

That's right.

Scott Lewton

I'm with you all the way.

Scott Lewton

That velocity, ever increasing velocity.

Scott Lewton

I almost feel it every day.

Scott Lewton

Excellent point.

Scott Lewton

Okay, well, let's lean into this next segment.

Scott Lewton

Richard, talk about prepared to change, outstanding entrepreneurial story, supply chain story and a lot more here today.

Scott Lewton

Let me introduce our guest demonstrates a real passion for American made manufacturing and the big topic talk about agents of change sustainability.

Scott Lewton

In 2012 he founded Filter Bio, a leading direct to consumer indoor air quality company.

Scott Lewton

In the 13 years since, the company has grown to over $200 million in annual revenue employing about a thousand talented folks from Alabama to Utah to Florida.

Scott Lewton

In fact, Filter Bob has served more than 7 million happy customers to date, including me.

Scott Lewton

So I want to welcome in David Hickok, founder and CEO of Filter.

Scott Lewton

By David, great to have you here.

Scott Lewton

I'm really blown away with your story.

Scott Lewton

We're going to get into it here in just a second, but I've got a little fun warm up question for David and Richard and all y'all out there as well.

Scott Lewton

Y'all know.

Scott Lewton

Love my fun warm up questions.

Scott Lewton

So did you know on this day, January 13th, back in 1968, Johnny Cash gave an iconic performance, as most folks know, at the Folsom State Prison in Folsom, California, which by the way is still open.

Scott Lewton

It's the second oldest prison in all of California behind San Quentin.

Scott Lewton

Anyway, some folks may not know that Cash had pinned that famous song Folsom Prison Blues about a decade prior to the prison concert.

Scott Lewton

So I'm gonna use that as a backdrop.

Scott Lewton

We love our music around here.

Scott Lewton

Music history.

Scott Lewton

So David, what has been a recent concert or entertainment experience or maybe travel even that was one of your favorites in recent months?

David Hickok

Well, I was going to tell you it was probably about a year ago or maybe just a little bit over a year ago.

David Hickok

I was visiting our facility in Ogden, Utah, which is just north of Salt Lake City.

David Hickok

And I was going to the hotel that evening and ran into Dave Chappelle, of all people.

David Hickok

And he was very nice to me and had a nice little conversation and asked why he was there.

David Hickok

And he was about to go on stage in like an hour.

David Hickok

And I googled it and looked it up and I was able to buy tickets.

David Hickok

Tickets.

David Hickok

I went and watched Dave Chappelle on a random Wednesday night in Salt Lake City after getting to meet him at the hotel restaurant.

David Hickok

So it was a really cool experience for me and was really great show.

Scott Lewton

So David, is he as approachable and friendly that he strikes me as when you meet him in person?

David Hickok

Oh, he was very open, very friendly, very kind.

David Hickok

And I mean, I just spoke to him for, you know, 30 seconds.

David Hickok

I didn't want to take his time.

David Hickok

But I'm a big fan of him and he was very nice to me and always remembering, oh man, he is so, so funny.

Scott Lewton

Hopefully he gets a recurring new show somewhere on Netflix, somewhere else.

Scott Lewton

And Rich, before I ask you yours, in the pre show we were talking because David's a big Auburn fan, has been for a long time, and I had run into Cam Newton who's doing some really cool things and as an entrepreneur in supply chain logistics.

Scott Lewton

And he is the same David as friendly and incredibly savvy.

Scott Lewton

And I love measuring that by the questions folks ask you.

Scott Lewton

And he was very naturally curious.

Scott Lewton

So we're gonna have to get Cam on a future buzz.

Scott Lewton

Dave, maybe we can leverage your Auburn network to do that.

Scott Lewton

But anyway, Dave Chappelle, Cam Newton.

Scott Lewton

Richard, question to you.

Scott Lewton

When it comes to concert experiences, travel, you name it, something recent that you love, what was yours, Richard?

Richard Donaldson

I haven't been there yet, but I have to go.

Richard Donaldson

Based on everyone's experience recently because it just started opening up is the Sphere in Las Vegas.

Richard Donaldson

I've spoken to a few people that have attended a few shows there, and it has changed the way they think about a movie musical experience.

Richard Donaldson

You know, it's no longer a concert.

Richard Donaldson

They've really, you know, it's Vegas.

Richard Donaldson

Right.

Richard Donaldson

It's turned it into something else.

Richard Donaldson

It's infused technology.

Richard Donaldson

It's created things where, as you walk through the entire arena.

Scott Lewton

Right.

Richard Donaldson

Is pumped in in a way that you hear it differently depending where you're standing.

Richard Donaldson

I mean, it's.

Richard Donaldson

It's an entirely immersive experience.

Richard Donaldson

From everything I've heard.

Richard Donaldson

And everyone who's gone and attended something there has said the same thing.

Richard Donaldson

Different concerts, different styles, from EDM to Grateful Dead to whatever.

Richard Donaldson

But the response was like, oh, my God, I didn't realize I could be in the midst of or like, swimming through music itself.

Richard Donaldson

And that's what the Sphere brings in, that kind of experience.

Richard Donaldson

So I have to try that.

Scott Lewton

What a picture you've painted there.

Scott Lewton

I'm gonna have to add that when I'm in Vegas for Manifest.

Scott Lewton

I'm gonna have to add that to my list of high priorities to check that out.

Scott Lewton

The Sphere there in Vegas.

Scott Lewton

And I love how you described it.

Scott Lewton

It sounds like a truly immersive 21st century experience.

Scott Lewton

Okay, so from music and audience experiences to a great entrepreneurial story here, David, it's so nice to meet you here today.

Scott Lewton

I've done a little bit of my homework about filter buying.

Scott Lewton

As I mentioned, I became a customer last year, and I wish I'd found y'all 10 years ago, probably, David.

Scott Lewton

But to level set right with our global audience here, tell us briefly about yourself as well as what Filter by does.

David Hickok

Yeah, so, you know, I'm from Talladega, Alabama, originally, which is a small town about two hours west of where you are in Atlanta.

David Hickok

I grew up with a family in the textile supply business and saw the textile industry largely get decimated in the 90s, and they kind of pivoted to the.

David Hickok

To the wood products industry.

David Hickok

But I wanted to have nothing to do with that and ultimately moved to New York City and worked for Goldman Sachs, where I was an options trader for about seven years.

David Hickok

And then my family was going through the Sale of the family business.

David Hickok

And my grandfather was at the end of his life and didn't want to see it sold.

David Hickok

And I ended up deciding to buy it, having no idea what I was getting myself into.

David Hickok

It was basically a dying industrial supply business calling on the wood products industry.

David Hickok

And I had to look around for a product that I could manufacture and sell direct to consumer because direct to consumer was such a big idea at the time and ultimately settled on pleated air filters because they're so bulky and expensive to ship.

David Hickok

So like, you know, putting them on a boat from China or something like that is not really feasible because they're so bulky relative to the product cost, cost.

David Hickok

And I figured that I could make a sustainable competitive advantage if I was able to manufacture competitively and ship direct to the end user.

David Hickok

Like one of the key things just at the end is that, you know, I often tell people we're really into logistics business, not the air filter business, because I'm taking a $2 product and selling it for on average about $12.

David Hickok

And unfortunately that's not just profit in between, it's actually in getting it to the customer.

David Hickok

So logistics is really the business that we're in.

Scott Lewton

David, I wish we had six hours with you because what you described there and how you transform the business into its modern day iteration, clearly it has been massively successful and the seven man customers are testimony to that.

Scott Lewton

Really quick, Rich, before I get you, respond, Tomcat's coming here.

Scott Lewton

Hey.

Scott Lewton

Dave Chappelle, he says, is telling the story of how he met the filter by Guy.

Scott Lewton

I love that in my dreams.

Richard Donaldson

Yeah, yeah.

Richard Donaldson

It's indicative of where the episode's going is when Dave Chappelle gets thrown in here.

Scott Lewton

Right?

Scott Lewton

That's right.

Richard Donaldson

You know, so David, I gotta jump right in because I've got a little bit of air filtration in my background as well too, which is so random.

Richard Donaldson

But you know, as you came into this and clearly an options trader that goes into run a company, now you're running Filter Buy and now you're Fast forwarding to 2025.

Richard Donaldson

How has your thoughts around supply chain changed and evolved to where you are now?

Richard Donaldson

Right.

Richard Donaldson

I mean, that's one of the things that I think is so interesting in this is you describe yourself so well.

Richard Donaldson

You've become a supply chain expert, a logistics expert, and what's different about it now for you than when you first started because you now are in a supply chain expert.

Scott Lewton

Really quick, we're going to talk about along these lines, lessons learned from the pandemic.

Scott Lewton

In just a minute.

Scott Lewton

But David, to Richard's question, quick blurb there on how your mindset has shifted.

David Hickok

Yeah, well, we're going to talk about it, I guess.

David Hickok

But you know, Covid was the formative experience that forced me to really hone in and focus on supply chain and really make it more robust.

David Hickok

Prior to Covid, we only had one location that we manufactured and shipped everything from.

David Hickok

And that was not an ideal situation in that case.

David Hickok

And so you realize why, why redundancy and being geographically diversified is so important.

David Hickok

So that would be my short answer.

Scott Lewton

Excellent points there.

Scott Lewton

And you're foreshadowing probably for some of the conversation we're getting to in just a minute.

Scott Lewton

And Richard, I love that you call out these shifting mindsets.

Scott Lewton

I think in any part of global business, supply chain technology, maybe a little less than technology, I don't know.

Scott Lewton

But traditional, how we've always done it, mindsets, whether we're talking about the process or an approach we adapted last year or 20 years ago, the humans in us can cling to those mindsets.

Scott Lewton

And I think it's so important to kind of step outside of your mind from time to time, call time out and maybe reevaluate the assumptions, the old assumptions or the newer assumptions we've made.

Scott Lewton

Rich, respond to that really quick.

Scott Lewton

And then I'm gonna keep going with David.

Richard Donaldson

Well, and again with David here.

Richard Donaldson

And I just, I look at this background because he's, his family has got a history of an industry that was disrupted by these shifts, textiles.

Richard Donaldson

And now he's kind of embracing that in air filters and then kind of reapplying that unconsciously again, some of these rules and adapting is the world and supply chain even shrinks and even becomes circular.

Scott Lewton

That's right.

Scott Lewton

And talk about things that come lots and lots, thankfully, a lot more circularity.

Scott Lewton

So let's do this.

Scott Lewton

I want to go down this path of lessons learned and I want to use the latest.

Scott Lewton

First ever.

Scott Lewton

Rather first ever.

Scott Lewton

Not the latest.

Scott Lewton

This is first ever.

Scott Lewton

Get this, the quadrennial supply chain review that Biden Harris administration just released.

Scott Lewton

It's the first ever, right?

Scott Lewton

And this is as reported by Supply Chain Digital.

Scott Lewton

And this is.

Scott Lewton

We're getting some lessons learned now.

Scott Lewton

Key findings from this review.

Scott Lewton

Stop me if you've heard any of this stuff recently or for years.

Scott Lewton

Number one, most US Goods industries face high exposure to structural supply chain risks.

Scott Lewton

Number two, about 38% of industries rely on single country source products.

Scott Lewton

Number three, more than 50% demonstrate minimal diversification for critical inputs.

Scott Lewton

And number four, almost 90% of industries are linked to medium high or high risk suppliers.

Scott Lewton

Now, as I mentioned a minute ago, I bet none of this is very surprising to many folks, especially our audience, the smartest audience in all the supply chain.

Scott Lewton

My key lesson learned here since the pandemic is perhaps we don't learn or remember very well.

Scott Lewton

But kidding aside, David, I'm going to get both you and Richard to chime in here.

Scott Lewton

But David, your key supply chain lessons learned since COVID Oh, you just really.

David Hickok

Touched on one, which is not being single source on any of your raw materials in our case, for instance.

David Hickok

Right.

David Hickok

We went into Covid and we were single source and a couple of critical raw material sources and we had to scramble and I spent most of my energy on, you know, expanding that.

David Hickok

And when the world goes upside down like that, it's ironically the time that people don't actually want to do business with you because they're already overloaded.

David Hickok

So figuring that out is extremely critical and, you know, certainly not a mistake that we would make.

David Hickok

Again, the second kind of key component, which I, I think is kind of important and maybe not obvious in that report, but you know, so much of our supply chain, not just us, I'm talking like in the United States ultimately is relying on single source, you know, inputs that realistically there is nobody in the United States that is actually manufacturing, or oftentimes not in any other country that is actually manufacturing.

David Hickok

And that's one of the biggest problems for being a pure U.S.

David Hickok

manufacturer because you're relying on those products that oftentimes there just is no source in the United States for that.

David Hickok

And I think that's a structural problem that we as a society are really going to have to focus on fixing.

Scott Lewton

Yeah, completely agree, David.

Scott Lewton

In fact, to that point, even the US Armed forces and its supply chain of ammunition and weapons and whatnot, we have our own supply chain issues, as we have uncovered painfully in the last year or two.

Scott Lewton

But Richard, respond if you would, to David's points or some of those key findings, unsurprising findings from the quadrennial supply chain review.

Richard Donaldson

I think it's just extending what David's talking about too, which is we, we get fixated on single sourcing individual countries and kind of the raw materials.

Richard Donaldson

But also within that quadrennial review, they start to emphasize, and we talk about a lot is technology.

Richard Donaldson

Right.

Richard Donaldson

So underneath the pitting of all this is a lot of the shortages like PPE equipment.

Richard Donaldson

If we go back to that Covid lesson, wasn't that we didn't have it, is it that we just didn't know where it was, we didn't know who had accounting for it.

Richard Donaldson

Right.

Richard Donaldson

So I think again, there's a digital twinning through data center development, through the digitization of the supply chain that's going to lead to a lot more visibility that will alleviate a lot of the burdens of single sourcing.

Richard Donaldson

Because right now we just don't know what we don't know.

Richard Donaldson

Right.

Richard Donaldson

There's a lot of raw materials that still exist out there that we just don't know where they are.

Scott Lewton

That's right.

Scott Lewton

Also, one kind of sidebar point for some of our audience that may be new to finding new suppliers.

Scott Lewton

That's easy to say.

Scott Lewton

It is very difficult to do, especially in certain sectors.

Scott Lewton

I spent some time in the metal stamping arena and I doubt they're listening, but Alan and Clay and Amanda or some of my colleagues back then, and big thanks to them, that helped us find some new suppliers to tackle some big time production issues.

Scott Lewton

It's very difficult, very difficult to do.

Scott Lewton

You can't just wave a magic wand and change the supplier to fix a pricing issue or delivery issue or what have you, especially as David and Richard both are talking about in some of these specialty sectors.

Scott Lewton

David, your last comment before I move on.

Scott Lewton

I want to switch in a second to the bike industry, but I'll give you a chance to kind of give your last comment on lessons learned, David.

David Hickok

David, for us, being geographically distributed was certainly important and just kind of looking at any points of failure or single points of failure, you know, whether that be in supply chain or in your logistics operation.

David Hickok

And you know, distributing that out as much as possible is really the key lesson that we learned.

Scott Lewton

Yeah, redundancy, it was needed years ago.

Scott Lewton

You mentioned the space program, Richard, on the front end before David joined us.

Scott Lewton

And it's amazing how much redundancy the shuttle program, which I'm just a big old shuttle nerd, how much redundancy NASA baked into the space shuttle program, right.

Scott Lewton

Seven, eight layers deep, if not deeper because, you know, out in orbit you don't have a bunch of options.

Scott Lewton

Richard, Net redundancy really pays for itself when something goes wrong.

Scott Lewton

Your final thought, Richard So I think.

Richard Donaldson

That'S also kind of keys right into the whole theme, right?

Richard Donaldson

We're using technology, right.

Richard Donaldson

To also, you know, get that visibility.

Richard Donaldson

Right.

Richard Donaldson

To alleviate, again, constraints in the system.

Richard Donaldson

But as we start to look out into space, you're already seeing these discoveries, especially with the Hubble and everything else, the shuttles that are going out There, the trip to Mars.

Richard Donaldson

There are resources that we have even tapped.

Richard Donaldson

I just saw an article the other day talking about unlimited fresh water that was visible in some sort of, I don't know, cosmic whatever it was.

Richard Donaldson

But the Hubble got a glimpse of it and it's like, oh my God, there's so much stuff that we haven't even tapped into.

Richard Donaldson

So that's what I'm saying.

Richard Donaldson

So like, all the resources are constrained currently based on lack of visibility into where they are even on planet Earth.

Richard Donaldson

As we get out into space, we're going to have nearly unlimited resources that we have available to us that we can start tapping into.

Richard Donaldson

And technology was key to that.

Scott Lewton

That's right.

Scott Lewton

Well, we're going to bring it back down from space, back down to celestial topics.

Scott Lewton

If I use that word right.

Scott Lewton

I don't know if I ever use the word celestial.

Scott Lewton

I want to call out Tom Katz.

Scott Lewton

Tom Katz says, hey, I'm impressed.

Scott Lewton

Filter by has a 16 by 25 by 2 MERV 13 filters in stock.

Scott Lewton

David, shout out to filter buys.

Scott Lewton

Inventory management, huh?

David Hickok

The beauty about being vertically integrated like us is we manufacture, you know, 100,000 units every single day.

David Hickok

And if we're running out of something, we'll turn around and manufacture it that day.

David Hickok

So we essentially never run out of stock.

Scott Lewton

Oh, man.

Scott Lewton

Okay, we're gonna have to.

Scott Lewton

Richard, write it down.

Scott Lewton

We're gonna have to venture out to one of the Filter by plants and meet some of the talented folks that make up the thousand person army strong.

Scott Lewton

I bet you love getting out in the plants.

Scott Lewton

David.

Scott Lewton

I want to shift gears.

Scott Lewton

I want to talk more about some of the sourcing shifts and priorities that we've seen in recent years.

Scott Lewton

And I'm going to pull up this graphic here, folks.

Scott Lewton

Y'all know I'm a big fan of the logistics report that the Wall Street Journal puts out, I think every morning, usually about 7:30 or so.

Scott Lewton

So when it hits my email inbox.

Scott Lewton

But as reported here by the Journal, it hasn't been nearly as easy making these shifts, these sourcing shifts.

Scott Lewton

Production shifts, as some would have thought.

Scott Lewton

Now this story focuses on the bicycle industry, specifically Guardian Bikes, which has been moving production from China to the US since 2022.

Scott Lewton

But the big problem they've run into, China still has a stranglehold and all the components they need to build and ship completed bikes.

Scott Lewton

That might surprise some of y'all.

Scott Lewton

A typical bike is made up of 30 to 40 parts.

Scott Lewton

It's not just a frame and two wheels and maybe some brakes for those of you that go too fast.

Scott Lewton

90% of Guardian's bike components were sourced from China.

Scott Lewton

But that is slowly and very deliberately changing.

Scott Lewton

Now, Guardian will begin making its own bike frames later this year, and it's looking at reshoring or even insourcing other components, such as wheel rims, grips and reflectors.

Scott Lewton

But shifts like these aren't for the faint of heart and they are costly.

Scott Lewton

Namely, labor and component costs have increased, as you might expect, but they've been offset in part by lower freight costs.

Scott Lewton

Now, other bike companies, such as Prevalo.

Scott Lewton

I think I said that right.

Scott Lewton

Prevalo and Giant Group have mitigated the US Tariff environment by shifting big segments of production to Taiwan, Thailand, Cambodia and Vietnam.

Scott Lewton

Brian Riley, founder and CEO of Guardian Bikes, says that his factory in Indiana and that evolving business model they've established shows that many industry analysts are wrong and that bicycle making can indeed come back to the U.S.

Scott Lewton

so, David, I'd love to gain your thoughts here, especially when it comes to building and optimizing supply chain resilience, whether it's through sourcing or other means.

Scott Lewton

Your thoughts here, David.

David Hickok

We're actually going through a very similar process, to be honest with you.

David Hickok

So we're in the process of rolling out some new product lines in the air purifier filter market, as well as the cabin air filter market for cars.

David Hickok

And getting some of the components, particularly the media that's manufactured in the US is not super easy.

David Hickok

And so we've been working with our suppliers for other types of media here in the US and working with them to help them to get geared up, to be able to serve what it is that we need.

David Hickok

And that's a process.

David Hickok

And in that process, sometimes you have to actually import it overseas because you just have no other choice because there literally is no US offering for that.

David Hickok

But I think it's something that, you know, with people like us, and it sounds like with Guardian Bike, you can actually change that with time.

David Hickok

Like there's no functional reason why this stuff couldn't happen in the U.S.

David Hickok

it's just we've lost that muscle and you have to rebuild that muscle investment cycle.

David Hickok

That takes time.

Richard Donaldson

Great article, great description, David.

Richard Donaldson

But one of the things here is we're talking about legacy manufacturing principles, right?

Richard Donaldson

So I've got a manufacturing plant that builds these 30 parts, and that's not easy to replicate.

Richard Donaldson

And one thing we've stopped talking a little bit about is 3D printing, right?

Richard Donaldson

And where that changes the game a little bit because that's really a disruptor the manufacturing sector.

Richard Donaldson

David, how does that affect you or how do you see that affecting even this type of conversation?

Richard Donaldson

Right.

Richard Donaldson

Because that to me feels like a game changer that we haven't fully realized yet.

David Hickok

I'm not an expert on 3D printing, unfortunately, so I don't have a great insight there.

David Hickok

I can tell you that one of the biggest problems in general is like moldings and the skills that it takes to do that is definitely one of the big limiting factors, especially like when you get into small stuff like microchips and stuff you read about it.

David Hickok

And I would imagine that 3D printing and that type of technology is something that's going to ultimately really be helpful in that.

David Hickok

So if I had to guess where you're going to see it, it's in those types of molding solutions, but it's not something that we necessarily are as focused on.

Scott Lewton

Yep, good question, Richard, and appreciate your comments.

Scott Lewton

Or David, if I want to go back to a couple things that you both have mentioned, starting with that building muscle comment that David mentioned.

Scott Lewton

Richard, you know, the chip making industry I think of that's where we're having to build new muscle after, you know, the years and years ago the US had I think up to depending on what analyst you look at or data you look at the 37 of global production of computer chips, of course that's dwindled way down and we're finding we're having to rebuild the talent and infrastructure to build that market share back up.

Scott Lewton

And then the other thing I want to call out, Richard, get your comments on earlier, David, you were talking about taking that this place to textile workforce.

Scott Lewton

Those talented, talented people that have been hurt by for decades, you know, the offshoring of that industry.

Scott Lewton

And you know, one of the great stories that isn't talked about enough is when Kia, the automotive manufacturer came to Georgia, one of the first places they looked beyond military folks getting out of the military and retiring and separating from military for that technical talent.

Scott Lewton

But they looked at how they could take on all this textile talent, retrain them, upskill them and have them run a very profitable and successful automotive plant.

Scott Lewton

And that at its core is one of those shortlist items that's really proved very beneficial and has found lots of success in West Point, Georgia.

Scott Lewton

So Richard, get you to weigh in there before I pose my next question.

Scott Lewton

David, when you think of rebuilding muscle in different pockets of industry or you know, retraining the human element and helping them find new opportunities to deploy new.

Richard Donaldson

Skills, I think it's the latter part that I'D pick up on, which is just an extension of everything we've been speaking about, which is the evolution of all things that we're seeing.

Richard Donaldson

Meaning we have to start training our workforce to be adaptable.

Richard Donaldson

Right.

Richard Donaldson

I mean, the idea of 30 year jobs, for instance, are gone, right?

Richard Donaldson

People are going to be changing jobs, industries are going to be changing.

Richard Donaldson

I mean, what we see now the last 25 years and the amount of change that's happened Even the last 10 years, let's say even the last five years, now look forward 5, 10, 15 years, the amount of change that's coming is even more.

Richard Donaldson

So I think there's something to be said about, I don't want to call it a new skill so much as really diving into the adaptability skill and allowing ourselves to be functionally very flexible as we move forward and being open to that versus getting very fixated and rigid.

Richard Donaldson

I think that's going to be very difficult for us to stay flexible and adapt into the future.

Scott Lewton

Excellent point, David.

Scott Lewton

By the way, I love that element of Yalls story where, you know, you've recruited in the filter by, you know, thousand person strong workforce, you've recruited these talented folks that, you know, we're a bit of a victim of this in these market shifts and industry shifts.

Scott Lewton

And to Richard's point, folks, if we can be open minded when you do get displaced and you be willing to learn new things, man, you're going to have all sorts of opportunities in the months and years ahead.

Scott Lewton

Okay, so David, I'm going to shift gears and one of the last questions I want to share with you, I'm going to pick your entrepreneurial brain.

Scott Lewton

I mean, as Richard was saying earlier, it is amazing what y'all have accomplished in what, 13 years.

Scott Lewton

Goodness gracious.

Scott Lewton

I want to spike the football on this too.

Scott Lewton

Since 2012, the company has sold over a billion dollars of air filters and related products.

Scott Lewton

It sounds like new, innovative products and again employs a thousand people in towns across the country.

Scott Lewton

So for our current and potential founders out there listening or watching us, what one or two pieces of advice would you share?

Scott Lewton

David?

David Hickok

It all comes down to focus and patience.

David Hickok

You know, I'm a big believer that we consistently overestimate what we can achieve in a year and underestimate what we can do in a decade.

David Hickok

And I think that, you know, people want that instantaneous result or they want to go and start a business and six months from now just be, you know, super successful and on easy street.

David Hickok

And that's just not reality.

David Hickok

So if you're going to get into something, you really have to get into something that is consistent with who you want to be as a person long term, because you need to be thinking in that kind of decade long plus horizon.

David Hickok

You need to have the staying power to be able to do that.

David Hickok

And then you need to remain hyper focused on whatever that direction it is that you're moving towards.

David Hickok

Because if you're just moving from one place to another every six months, you're going to find you don't get anywhere.

David Hickok

So ultimately for me, it comes down to, you know, really being focused on one problem or one type of industry that you're going to attack and then having the patience and the staying power to see it through.

Scott Lewton

Focus and patience, Richard.

Scott Lewton

I can certainly see that in my own journey.

Scott Lewton

Your thoughts there, Richard?

Richard Donaldson

Absolutely.

Richard Donaldson

And I think there's also something inherent in there, David, which is there's a flip side to this question which you've touched on kind of the things that are key or elements to be successful as an entrepreneur.

Richard Donaldson

But I almost kind of look at your history as being a somewhat accidental entrepreneur, even though wildly successful.

Richard Donaldson

Right.

Richard Donaldson

All the credit to you.

Richard Donaldson

So I'm going to flip the question a little bit.

Richard Donaldson

On the other side of it is what's the most surprising thing to you in this journey for the last 12 years?

Richard Donaldson

Right.

Richard Donaldson

What didn't you expect that all of a sudden now that you're on the other side of success, everyone's like, oh my God, what are the keys to it?

Richard Donaldson

That's awesome.

Richard Donaldson

But what was the most unexpected thing to you during the last 12 or 13 or 14 years?

David Hickok

You're not going to like my answer, but it's, it's a lot harder than I thought it would be.

David Hickok

You know, I mean, that's why I have to remember for that, you know, thinking long term, like even today, like we're out here doing big things, I mean, and I have big aspirations and I view it as just getting started.

David Hickok

I feel like I'm just getting started.

David Hickok

I still feel like we're a big startup and that's important to me.

David Hickok

I enjoy that.

David Hickok

But I have to remind myself to be patient because it's a lot harder, you know, to get to what I call escape velocity than I initially thought it would be.

David Hickok

So that's my answer.

David Hickok

Answer.

Scott Lewton

Great question, Richard.

Scott Lewton

And David, I'm glad you responded.

Scott Lewton

And I would just go back to patience on the two things you suggested because if it's hard for you, that of course founded the company, you remember all those tough lessons learned, the good ones and painful ones.

Scott Lewton

And you know, some folks on your team, on any organization's team that isn't the founder, they might not have had those same experiences, but they're trying to do as fast as the rest of the team and they can't draw on that same days and months and years of experience.

Scott Lewton

So I think that's where also whether you call it founder patients or executive patients, whatever, I think as humans we all need to embrace as much what I call PTK every day, patience, tolerance and kindness as we can.

Scott Lewton

And there's a reason that acronym starts with patience for sure.

Scott Lewton

Okay.

Scott Lewton

Richard.

Scott Lewton

David, outstanding.

Scott Lewton

One quick clarification.

Scott Lewton

David.

Scott Lewton

I know this, but I want to make sure it's true because Tom Katz asking if Filter by is strictly direct to consumer.

Scott Lewton

I think it is.

Scott Lewton

And of course that's how I get my products.

Scott Lewton

David is all that you all do at Filter by is all direct to consumer.

David Hickok

Not anymore.

David Hickok

That's how we started.

David Hickok

But we just launched in 550 Walmarts and we're really expanding our retail presence.

David Hickok

And we have about 26 outside salespeople that do B2B, which I still define as direct to consumer in that case, because we're selling to the end user.

David Hickok

But you have a big business to business offering.

Richard Donaldson

Scott I'm going to jump in real quick here because I can't leave this one because I know we're going to shift here.

Richard Donaldson

But David, quick question.

Richard Donaldson

So in air filtration, right, you're in the consumer side of things because I touched something.

Richard Donaldson

I'm glad you brought up the Walmart, but there's a lot of other byproducts products when you're filtering the air, I.

Richard Donaldson

E.

Richard Donaldson

Like humidification, water, I think, munters and things like that.

Richard Donaldson

Right.

Richard Donaldson

So in your exploration as you're advancing this and you're thinking into the next 10 years, you know, are there any kind of like tangentially related filtration things that are coming up to me?

Richard Donaldson

I'm like, oh my God, what does he do?

Richard Donaldson

I'm like, that's the engineer entrepreneur in me.

Scott Lewton

He may have to kill us if he answers this question.

Scott Lewton

David.

Richard Donaldson

Right.

Scott Lewton

David, any sneak peek before we let you go?

David Hickok

I'm on a mission to build the world's leading indoor air quality company.

David Hickok

So we're moving from filters into indoor air quality.

David Hickok

So we have a service business that we're launching and stuff like installing UV lights in your H Vac system is one of the cheapest and easiest upgrades, I think, to really improve your air quality.

David Hickok

But I'm a believer that just as we're talking about microplastics now and people are being focused on that, that air quality and indoor air quality is kind of one of those next things.

David Hickok

And, you know, we want to be the leader in that space.

Scott Lewton

Outstanding.

Scott Lewton

David, great question.

Scott Lewton

We're going to have to have you back as you and the team continue to make progress in your mission.

Scott Lewton

Again, I love to connect the dots and especially be the founder, supply chain leaders of the companies and brands that we admire here.

Scott Lewton

So, David, I really appreciate you spending some time with us and answering some questions and shedding some light on your journey with our audience.

Scott Lewton

Final question for you, David.

Scott Lewton

How can folks connect with you or how can they learn more about filterbuy in case they want to be a fellow customer?

David Hickok

So I'm David Filterby everywhere.

David Hickok

I highly recommend checking out my YouTube channel.

David Hickok

That's where I'm actually publishing weekly content kind of behind the scenes of building the world's leading indoor air quality company.

David Hickok

So I'm going to do it publicly and every week you can see an episode there.

David Hickok

So I suggest checking it out is outstanding.

Scott Lewton

We're going to find that and we'll drop a link to that in the chat, make it really easy for folks.

Scott Lewton

Richard, after we say goodbye to David, I'm going to get one of your favorite takeaways from all that he shared with us here today.

Scott Lewton

But big thanks.

Scott Lewton

David Hickok, founder and CEO with Filter by.

Scott Lewton

Really appreciate you being here, David.

David Hickok

Thank you for having me.

David Hickok

Great conversation.

Scott Lewton

We'll see you soon, man.

Scott Lewton

I'll tell you what, and Tomcat is like a fourth panelist here, but I agree with.

Richard Donaldson

That's part of the show, man.

Richard Donaldson

I mean, just get him involved, right?

Scott Lewton

It is great guest.

Scott Lewton

I agree, Completely agree.

Scott Lewton

And Greg says, hey, you have to start a company that you have a passion for and a product that solves a problem that people want.

Scott Lewton

Excellent point there, Greg.

Scott Lewton

And, and you're finding those opportunities out in the market because passion's not good enough, Richard.

Scott Lewton

And I hate saying that.

Scott Lewton

I lead with my feelings.

Scott Lewton

They're on my sleeve.

Scott Lewton

And I have a profound appreciation for the passion that leaders of all kind have.

Scott Lewton

But, Richard, passion just isn't good enough.

Richard Donaldson

No.

Richard Donaldson

And I think, you know, that's inherent in this because the question's always the question.

Richard Donaldson

Everyone always has some dash, right?

Richard Donaldson

Like, oh my God, you're a successful processioner.

Richard Donaldson

Jeff Bezos, you know, what makes a successful entrepreneur?

Richard Donaldson

You know, Scott, what makes successful entrepreneur?

Richard Donaldson

I mean, the keys are all kind of very similar.

Richard Donaldson

So you see these.

Richard Donaldson

These creative people.

Richard Donaldson

They're passionate, they're energetic.

Richard Donaldson

They believe in what they're doing.

Richard Donaldson

They're authentic, which is a key other word, I think here.

Richard Donaldson

People really resonate with authenticity, which all those things spoke in the show and the guests that we had.

Richard Donaldson

And further, is that even what he did here?

Richard Donaldson

And I said, the accidental kind of entrepreneur, he's also got a mind here where he's got that energy.

Richard Donaldson

You can feel it.

Richard Donaldson

I was like, oh, my God, air filtration is so cool.

Richard Donaldson

And he makes it cool, and you can see that there's a coolness to it.

Richard Donaldson

But I could probably take him as a leader and put him in most places, and he could probably do some really wonderful things.

Richard Donaldson

And I think that's another thing to kind of tease out of this, right?

Richard Donaldson

There's human elements, There's a characteristic.

Richard Donaldson

There's something there's that.

Richard Donaldson

I don't know.

Richard Donaldson

Je.

Richard Donaldson

Right.

Richard Donaldson

That you find in these people.

Scott Lewton

Man, you just blew my ears.

Scott Lewton

Was that French or Latin?

Richard Donaldson

Wait, no, no.

Scott Lewton

Oh, Richard.

Scott Lewton

All right, I'm gonna have to build up my multilingualism.

Richard Donaldson

That's what Google translates for, Scott.

Richard Donaldson

That's what we use the.

Richard Donaldson

That's right.

Scott Lewton

I gotta embrace more technology.

Richard Donaldson

We got the universal translator coming out, right?

Scott Lewton

Oh, I can't wait.

Scott Lewton

I can't wait.

Scott Lewton

It's made my life easier.

Richard Donaldson

Great guest.

Richard Donaldson

I mean, he really kind of, again, and I think there's key elements here that we talk about, but an entrepreneur can be thrown into all sorts as a multidisciplinary kind of leader.

Richard Donaldson

Right.

Richard Donaldson

That brings a lot of key elements to bear, but they're also good at building teams, and the patience and the execution, I think, is the other thing, right?

Richard Donaldson

Those are key elements he talked about, no doubt.

Scott Lewton

And going back to one of his first parts of his responses, with basically the company that in its state date at the time that he assumed the leadership mantle.

Scott Lewton

Right?

Scott Lewton

And you've got to have to make those shifts and to change how that business had been run for, who knows, maybe decades, at least years, if not decades, and to take that massive risk that comes with no guarantee.

Scott Lewton

I mean, there's plenty of times where that fails.

Scott Lewton

So to find those cases like this one here, where all of that risk and taking that chance and reinventing the organization's been around for a long time, and it pays off by the truckload or by the fleet load, whatever, I think that can inspire us all.

Scott Lewton

So get your final.

Scott Lewton

Beyond what you shared, Richard.

Scott Lewton

Your final key takeaway One of your favorites from what David shared with here with us.

Richard Donaldson

Probably the key thing that I like to point out here as well too, is just the very basic element of the business, air filtration.

Richard Donaldson

Right.

Richard Donaldson

A lot of times we overthink trying to be cutesy tootsie with kind of being an entrepreneur.

Richard Donaldson

And we think technology because it's dominated for the last 25 years, but there's a lot of creative business problem solving and very what we would consider to be almost mundane.

Richard Donaldson

And now, I'm not saying air filtration is mundane by any stretch.

Richard Donaldson

It's key to life.

Richard Donaldson

But something in air filtration, you normally wouldn't think like, oh, startup entrepreneur, but now you peel the covers back and find out in here in this sector, you know, some amazing brilliance is starting to happen.

Richard Donaldson

And so I think there's a lot of key opportunities looking across the world over the next five to ten years where you could go into some industries that people haven't looked at, like long, short plumbing, electricity.

Richard Donaldson

I mean, things that you take for granted.

Richard Donaldson

We can bring a lot of creative entrepreneur skill sets to.

Richard Donaldson

It doesn't have to be inventing the next new processor chip or something like that, or the next new TikTok or something like that.

Richard Donaldson

It could be something like air filtration, something that's key to life.

Scott Lewton

Yeah, excellent point.

Scott Lewton

Lots of opportunities to go in and reinvent new ways of finding success in some traditional sectors of global business.

Scott Lewton

So good stuff there, Richard.

Scott Lewton

Great stuff with David, folks.

Scott Lewton

We're going to make it really easy.

Scott Lewton

Thank you, Tricia.

Scott Lewton

And again, Amanda, behind the scenes, they're dropping David's YouTube channel.

Scott Lewton

Check it out.

Scott Lewton

And I just realized something, Richard, before I hit the final story, we've got two Tomcats.

Scott Lewton

We've got Tomcat on Twitch, the Poet, supply chain poet, and then we have the Tomcat on YouTube minus Les the H.

Scott Lewton

We're gonna have to hire a private eye and determine the relationship between these two great audience members.

Scott Lewton

But I agree.

Scott Lewton

Tomcat from YouTube.

Scott Lewton

That was an awesome, awesome appearance by David and great story, Great story.

Scott Lewton

Okay, Richard, we're going to share something with folks that they may not know about you because it's something I've just learned and I've known you for quite some time, and that is that you are a professional, certified pilot.

Scott Lewton

So you fly airplanes.

Scott Lewton

And I tell you, I've been doing some YouTube watching of big plane stories, small plane stories, all points in between, and goodness gracious, all that you've got to keep in your brain actively.

Scott Lewton

Second by Second, second, because of the risks involved, it is mind blowing.

Scott Lewton

Anyway, we might have to dive into that on your next appearance, but I want to start on a related story and get this pilot and supply chain pro's take on this.

Scott Lewton

So Boeing, you know, goodness gracious, we have been tracking the Boeing story for quite some time, right?

Scott Lewton

And this iconic aircraft manufacturer has really been experiencing challenge after challenge, setback after setback.

Scott Lewton

Now, while the company hasn't released final 2024 numbers yet, some analysts say that Boeing deliveries dropped by almost 34% in 2024 from 2023.

Scott Lewton

In fact, some claim that last year Boeing had the lowest amount of final aircraft since the pandemic years of 2020 and 2021.

Scott Lewton

If you remember then, Richard, which feels like 25 years ago, just a couple years ago, aircraft companies and automotive companies and others were trying to pay their suppliers early just to keep them in business.

Scott Lewton

Talk about some unique challenges there.

Scott Lewton

But none of this probably is going to surprise to me people because of course, as we've reported here and plenty of others, lots of quality, safety and reliability issues, what I'd call maybe leadership issues.

Scott Lewton

But they're turning the page in some cases.

Richard Donaldson

To me, this has been a leadership issue at Boeing.

Richard Donaldson

I think a lot of people have written about it because Airbus is not having the same issues.

Richard Donaldson

And at the end of the day, we're talking about a fairly protected industry where between Airbus and Boeing, you're looking at about give or take on the year, 750 units per company kind of delivered, I think finished per year.

Richard Donaldson

So it's not that big of a deal.

Richard Donaldson

But these are 250, $300 million planes that they're delivering.

Richard Donaldson

So I think there's a big overhaul in just the entire business practices and kind of the way it's managed at Boeing.

Richard Donaldson

And this is a good start in that direction, but I think it runs a lot deeper than just supply chain.

Richard Donaldson

I think there's just been a mismanagement of the company across the board.

Richard Donaldson

I think most people are okay with that too.

Richard Donaldson

And it's easy to get stuck.

Richard Donaldson

And this is how I've been successful for the last 20, 30, 40, 50, 60 years.

Richard Donaldson

Okay, great.

Richard Donaldson

That was how it was 50 years ago.

Richard Donaldson

It's not how it's going to be moving forward.

Richard Donaldson

And I think that's where the people need to accept the fact that we got to get into this feeling of change and evolution that's got to become more the norm because there is this constant struggle between.

Richard Donaldson

And we always get into this.

Richard Donaldson

Right.

Richard Donaldson

I want to change a company, but then I want the company to stay the same and be profitable.

Richard Donaldson

So there's like, there's just a natural, almost like, you know, no way to kind of bridge that gap.

Richard Donaldson

And so looking for companies that can do that, I.

Richard Donaldson

E.

Richard Donaldson

You go back to filter box.

Richard Donaldson

Then what he's been able to do in a very traditional company, innovate, grow it, do something different, go to direct to consumer.

Richard Donaldson

That's the type of adaptation we need to see when something like that needs to be applied to Boeing, in my opinion.

Scott Lewton

Yeah, excellent point, Richard.

Scott Lewton

And we're going to keep our finger on the pulse as we have been doing for years.

Scott Lewton

And you know, to Ms.

Scott Lewton

Ramos, hey, we wish you Godspeed and all the success in the world as you bring your supply chain prowess, improving on how business is done.

Scott Lewton

Boeing's gonna get it right now.

Scott Lewton

As Nadeem says, backbone of aviation sector is there.

Scott Lewton

And I think that's aircraft on ground acronym service.

Scott Lewton

It has be perfect.

Scott Lewton

And Nadeem, I'm not real familiar with the AOG service at Boeing, but more generally speaking, aviation, where you've got lives at risk, especially in your passenger service, airline service, where you've got hundreds of lives in a single flight, it does have to be perfect.

Scott Lewton

It does have to be perfect.

Scott Lewton

Perfect.

Scott Lewton

So good point there, Nadine.

Scott Lewton

And I've got one other question.

Scott Lewton

Tomcat wants to know what kind of license do you have, Richard?

Richard Donaldson

Good question.

Richard Donaldson

So I'm a certified flight instructor, so cfi, double I and mei.

Richard Donaldson

So I've got everything short of ATP, which is the rating that you would think of when you think of the pilots in United and Delta.

Richard Donaldson

So.

Richard Donaldson

But I can teach everything underneath that.

Scott Lewton

Okay, man, we're gonna have to dive in deep in that and space supply chain and a whole bunch more next time you join us, Richard.

Scott Lewton

I got a feeling it's going to be soon.

Scott Lewton

All right, starting to wrap here, Richard.

Scott Lewton

Hey, we solved the problem.

Scott Lewton

We solved the mystery.

Scott Lewton

Tomcat says Tomcat on Twitch and YouTube.

Scott Lewton

We're one the same.

Scott Lewton

All right, good stuff.

Scott Lewton

Inquiring minds certainly wanted to know.

Scott Lewton

And Tomcat, again, four panelists here today.

Scott Lewton

Appreciate all of your perspective that supply chain poetry as we got right out of the gate.

Scott Lewton

Speaking of, Richard, really appreciate your perspective here today as well.

Scott Lewton

We got to meet and learn David's story better and we celebrated the big deal on the front end and of course talked about leaning into all the technology change and transformation and that ever increasing velocity, which are common threads and a lot of your responses.

Scott Lewton

But really appreciate you being here, Richard, how can folks connect with you?

Richard Donaldson

Same thing on LinkedIn.

Richard Donaldson

Richard Donaldson, you can find me there.

Richard Donaldson

Happy to connect.

Richard Donaldson

And you'll find me on the show as well, too.

Richard Donaldson

Tagged all over the place.

Scott Lewton

Awesome, Richard.

Scott Lewton

Really appreciate that.

Scott Lewton

Thanks for being here.

Scott Lewton

Looking forward to your next appearance.

Scott Lewton

But folks, folks, as we wrap here, I want to thank our incredible guest, David Hickok and filter by.

Scott Lewton

Check that out.

Scott Lewton

We dropped links there to YouTube channel and others.

Scott Lewton

Big thanks to Richard Donaldson.

Scott Lewton

We've dropped a link right here to his LinkedIn.

Scott Lewton

You can learn a lot more and connect with Richard right there.

Scott Lewton

Of course, big thanks to Amanda and Trish and all the folks behind the scenes making production happen.

Scott Lewton

But most importantly, big thanks to our audience out there, the smartest audience in all of global Supply Chain.

Scott Lewton

Really appreciate all the perspectives that y'all shared here as we worked our way through this special episode of the Buzz.

Scott Lewton

We sure do appreciate all that y'all do out there.

Scott Lewton

So with all that said, on behalf of the entire team here at Supply Chain Now, Scott Luton, challenging you.

Scott Lewton

Hey, do good, give forward.

Scott Lewton

Be the change that's needed.

Scott Lewton

And we'll see you next time right back here at Supply Chain Now.

Scott Lewton

Thanks, everybody.

Scott Lewton

Thanks for being a part of our Supply Chain now community.

Scott Lewton

Check out all of our programming@supplychainnow.com and.

Richard Donaldson

Make sure you subscribe to Supply Chain now anywhere you listen to podcasts and.

Scott Lewton

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Scott Lewton

See you next time on Supply Chain Now.