Hey, what's up, everybody?
Speaker AHow you doing?
Speaker AThis is Robert, the host of the Hairdresser Strong show.
Speaker AAnd today we are going live with Ashley Taylor from Taylor Nework Salon.
Speaker AAnd the big conversation that we're having with everybody tonight is that is what is behind the chair in uncertain times, dealing with Trump cuts and tariffs.
Speaker AHow does it impact us?
Speaker AAnd.
Speaker AAnd how do we adapt to uncertainty?
Speaker ASo if you're in the D.C.
Speaker Aarea, then you probably know that.
Speaker AThat we have had an incredibly challenging time with some of our clients losing their job.
Speaker AIs.
Speaker AIs out there.
Speaker AAnd I'm gonna have.
Speaker AI have a local.
Speaker AAnother local salon owner, and she's gonna.
Speaker ACome on.
Speaker AAshley Taylor from Taylor New York Salon.
Speaker ASo let me just get her on the show here.
Speaker AAll right, Ashley, I'm gonna actually cancel your invite, and then I'm gonna invite you.
Speaker BLet's see.
Speaker AThere we go.
Speaker ASee if that works.
Speaker AOkay, so as you all are just tuning in, we.
Speaker AThis is behind the chair in uncertain times.
Speaker ATrump cuts and tariffs, how they impact us and how do we adapt to uncertainty?
Speaker AHey, what's up?
Speaker AYou got a glass of wine?
Speaker AI gotta.
Speaker AI gotta.
Speaker BWell, mine is water.
Speaker AOkay.
Speaker BAm I vertical?
Speaker AYeah, you're.
Speaker AYeah, you're horizontal.
Speaker BGreat, great.
Speaker BThat would have been fun to do it that way, but.
Speaker BOkay, There we go.
Speaker BThere we go.
Speaker BHi, Robert.
Speaker AHow you doing?
Speaker BI'm good.
Speaker BI wish I did have a.
Speaker BIs it wine or whiskey?
Speaker AActually, it's a sipping rum.
Speaker AIt's made in.
Speaker AIt's like.
Speaker AI think it's Hawaiian maybe.
Speaker AAnd it's.
Speaker AIt's got, like, coffee and it's soup.
Speaker AIt's kind of like, has like a.
Speaker AIt's a sipping rum.
Speaker AIt's so good.
Speaker AIt's so good.
Speaker BWe'll discuss that later.
Speaker BThat.
Speaker BLater.
Speaker BThat later.
Speaker ASo.
Speaker ASo I was just letting the folks that have tuned in so far know that tonight's talk is behind the chair in uncertain times, adapting to Trump cuts and tariffs.
Speaker AHow is it impacting us?
Speaker AWhat do we do?
Speaker ASo I guess, you know, for the folks tuning in that may.
Speaker AMay not know who you are, would you just give us a little, like, intro to you and your spot and how we came about, had this idea because this was your idea to have this cop talk.
Speaker BYeah.
Speaker BHi, everyone.
Speaker BMy name is Ashley Taylor, owner and stylist of Taylor in York Salon.
Speaker BWe're located in Washington, D.C.
Speaker Bin the Shaw, D.C.
Speaker Barea.
Speaker BIf you're in the area, think beer garden.
Speaker BWe're like, right next door.
Speaker BBeen in business for.
Speaker BIt's going on 13 years and every time I say it, my mind does a little explosion, like, oh, my gosh, I've managed to survive in D.C.
Speaker Bproper for 13 years.
Speaker BWe love color, we love hair, we love service, we love connecting with people and which I think is the basis for most salons in, you know, just that community environment.
Speaker BAnd I know we're talking about, you know, the current political and cultural climate, but for me, there's a direct thread between, like, where we are now and the need for community even more.
Speaker BWhat I mean by community is there's nothing like commiserating with other people.
Speaker BAnd I think I'm just trying to be in this space of adding some levity to all of this, because when you think about it a lot, it can be a bit ominous and heavy and can wear you down and stunt your creativity.
Speaker BBut when you're in that space with other people kind of going through the same thing, it helps.
Speaker BAnd we'll probably touch on that a little bit later.
Speaker BBut, yeah, this I started and I contacted you a little while ago because I felt the rumblings of, like, okay, something is on the horizon here.
Speaker BI don't think any of us knew where we would be right now.
Speaker BAnd it's only March.
Speaker BLike, this is just the beginning.
Speaker AAnd.
Speaker BAnd Even being in D.C.
Speaker Bproper, we are at, like, ground zero.
Speaker BAnd we're taking and feeling the brunt of a lot of this, the beginnings of this.
Speaker BAnd I think now, personally, I haven't seen anything.
Speaker BAny concrete evidence, but there's definitely a feeling in the city.
Speaker BThere's definitely a new feeling in the salon.
Speaker BWhen talking and engaging with clients, there's like a.
Speaker BThere's a.
Speaker BThere's a worry.
Speaker BAnd I think it would.
Speaker BI prefer to get ahead of things.
Speaker BI think as a business owner, we're always trying to stay.
Speaker BWe need to stay a couple steps ahead.
Speaker BSo even in the thoughts and trying to plan for what's ahead in the fall season, it's like, oh, crap, wait a minute, 50%.
Speaker BAnd that's on the low end.
Speaker B50% of our clients may not have a job.
Speaker BWhat is that going to look like?
Speaker BWhat am I spending my money on?
Speaker BWhat can we do to try to prepare for the unknown of stuff that hasn't even happened yet?
Speaker BSo that's the impetus of why I wanted to just talk about it.
Speaker BI could have my own ideas all day, but I think it helps when, you know, we're bouncing ideas off of each other and then adding, you know, and asking other people to join in the conversation as well, just so we can see I think that that helps.
Speaker AYeah, absolutely.
Speaker AI mean, the reality.
Speaker ASo once, once you hit me up about this, I started asking all, every single customer, unless the customer was clearly in distress over the situation that was happening, but most customers were happy to respond to what is your prediction to what's going to happen in Washington, D.C.
Speaker Athe local economy.
Speaker AAnd usually the answer is something about their, their feelings about the people that are in charge, you know, like Elon or Donald Trump.
Speaker AAnd, and, and you know, we have that conversation and then once that conversation, kind of after they say what they have to say, then I ask them.
Speaker ASo I hear you on that, but I'm, I'm about to go and have a talk with another salon owner.
Speaker AAnd, and, and like, I have.
Speaker AHere's an example of a question like if, if a salon, if, if, if someone came up to us and said, hey, I'm.
Speaker AI have an opportunity to open up a salon in D.C.
Speaker Ashould I do it?
Speaker AWhat is your answer?
Speaker AYou know, and I, and that changes the whole question, the whole conversation.
Speaker BYeah.
Speaker AAnd then it's not about speculating about the future and being afraid about like our democracy.
Speaker AIt becomes very much like a, an immediate now question.
Speaker AAnd the immediate now question is how not only like, okay, so like, maybe you have an opportunity to like, do something with a business or pivot or whatever, but like, you know, I think that you nailed it.
Speaker AAnd it's like the number one thing that we know for a fact.
Speaker AAnd I'd be curious to know if there are any other stylists out there that are living in different parts of the country that if they, what they have their, what their experience is.
Speaker ABut I definitely agree that like cus, like the stress of the customer coming in is like, that's reason enough to have a conversation about, like, how do we, how we navigate that?
Speaker ALike, how do we, how do we.
Speaker AHow do we be there for them as their service provider and a safe space for them to like, feel and relax without, without, without taking on their stress in trying to, trying to, trying to really help them relieve that.
Speaker AI mean, you know, if you're.
Speaker AA lot of us are empath, empathetic and empaths.
Speaker AAnd you know that.
Speaker AThat's like, that's my first thing I got, I got like, I made a list of four things.
Speaker AWhat?
Speaker AYou have a list?
Speaker AYou send me your list.
Speaker BI'm totally joking.
Speaker BAnybody that knows Rob knows what I'm talking about.
Speaker BRob is always very, very incredibly prepared.
Speaker BIt's.
Speaker BIt's admirable, I swear.
Speaker AOh, thanks.
Speaker AWell, I I'm happy that you brought this up.
Speaker ASo let, why don't we just dive right in because people are waiting to find out what should they do.
Speaker AAnd if anybody out there is listening and watching that wants to come on, please just like shoot us a comment or request to join and we'd be happy to have you jump on.
Speaker ASo for right now, let's get into it.
Speaker ASo Ashley, what, what is it?
Speaker AWhat is, what is like your top two or three things that are thinking that you're definitely going to do or you would advise or you think is a good idea to do to deal with this uncertainty.
Speaker BSo first let me say salon, not just salon owners.
Speaker BAnd if you hear me referring to that, just know, frame it on my head, not my heart.
Speaker BBut salon owners, we're not.
Speaker BThis isn't a unique experience.
Speaker BIt is kind of.
Speaker BBut what I mean by that is creatives, we pivot a lot.
Speaker BWe know how to pivot and like especially artists, when whatever medium you just, you know, whatever medium you decide to use, you know how to make something work.
Speaker BAnd the difference in with this one is we don't know how long and how far this is going, like the reach of this and how severe the trickle down or the impact will be.
Speaker BSo even in planning, you can plan only for a little bit.
Speaker BAnd I think one of the main things that I'm doing is one.
Speaker BTrimming the fat.
Speaker AYes, that's on my list.
Speaker BTrimming the fat and leaning into the opportunities that usually arise in times like these.
Speaker AYeah.
Speaker AWhat type of opportunities do you have?
Speaker AAnything that, that you think.
Speaker AAny guesses so.
Speaker AOr speculations.
Speaker BAlways thought that.
Speaker BAnd I think I mentioned this to you, if not you, because I'm having this conversation with other people as well.
Speaker BIs that.
Speaker BYeah, dc, we're, we're at ground zero.
Speaker BWe're feeling this.
Speaker BBut I'm leaning into the.
Speaker BWell, who isn't affected by it?
Speaker BYou know, who, who isn't financially impacted by it?
Speaker BIt doesn't mean that I'm not.
Speaker BI don't have space and hold space in my heart for clients that may have been let go.
Speaker BAnd I mean real horrible circumstances that I can't even begin to imagine.
Speaker BLosing the home, having to take my child out of college or the expensive high school, you know, where you have a two income household, you're trying to figure it out.
Speaker BBut there are a group of people, because this still is dc, where leaning into that demographic of people where it's not affecting may be worth some consideration.
Speaker BWhat that looks like, I think that is up to the individual in terms of what you provide.
Speaker BAnd that's what I mean.
Speaker BWell, I didn't touch on that, but that's one of the things where I mean by mediocrity is like it can't be tolerated anymore because when you are dealing with that demographic, you're bringing your A game all of the time.
Speaker BYou are confident in yourself, you're confident in your skill set and you are, you're operating from a space of anticipation.
Speaker BYou're anticipating the needs of your customer.
Speaker BWe've been doing that for years, you know, so it's just a matter of kind of fine tuning it and packaging it and presenting it to people.
Speaker BAnd that's one thing that I'm currently and presently working on as far as trimming the fat.
Speaker BWoo.
Speaker BI, I'm grateful.
Speaker BI am that I'm glad that I don't have an assistant.
Speaker BI would have had to let them go.
Speaker BAnd I'm being very honest with you where I'm noticing a, I'm noticing a decline of pre bookings and you know, we all know how the assistant situation works.
Speaker BBut like, do I have an extra thousand dollars a week?
Speaker BNo.
Speaker ARight.
Speaker BYou know, I'm reimagining what retail is looking out.
Speaker BDo I really need all of this on the shelf?
Speaker BYou know, looking at your leases and this is all going into the planning part, the unforeseen getting ahead of things, having these conversations early.
Speaker BSo it won't completely throw you off guard.
Speaker BBut those are, those are the two main things that, that I'm leaning into community, having more conversations like this because I guarantee you we're not the only ones that are, are thinking about this.
Speaker BFor some of us, it may have it, you know, may already be impacting us.
Speaker BI haven't done a deep dive to see what the numbers are in the city, what salon service a certain demographic, what salons have a high volume of federal workers.
Speaker BYou know, I have a lot of teachers.
Speaker BLike I'm almost scared to send the email like yo, who has been let go.
Speaker BBut I'm going to have to see so I can, so I can plan A lot of those kind of hard conversations are going to have to be had.
Speaker ASo spiritual gangster75 says Covid prepared us to pivot.
Speaker AAnd I think we give, I think we give them a safe place to not think about the challenges.
Speaker AI completely agree.
Speaker AThat's one of my things is like the customer's experience.
Speaker AMy thought is it's very similar in line with what you're saying.
Speaker AAnd if I had like I have four things and I guess if I had to pick, I don't think I could pick two or three out of these.
Speaker ABut like, I guess since you already said trim the fat, I think that's important now.
Speaker AI would say that I want to have a conversation about the comp.
Speaker AThere's a whole conversation around the scarcity mindset and I want to touch on that.
Speaker ABut in the moment, so I have diversify revenue look at seeing expanding services.
Speaker ASo that's kind of like what you're saying in terms of, like, who is not affected by the, the, let's say, the tumultuous nature of situ.
Speaker AI don't know, the chaos, like, what's happening, like, impacted economically.
Speaker AI think that there's a mental health piece here where people are just like, like, people are just stressed out.
Speaker AAnd so I don't know if we're going to find anybody who's not stressed.
Speaker ALike, but I do.
Speaker AI mean, there are people there.
Speaker ALike, I had one client today, I was telling him, and, and he goes, oh, I bet you're hearing a lot of stuff about that.
Speaker ALike, like, kind of just matter of factly, like super flat, like, and, and so anyway, to, to prepare, but behind the chair, in uncertain times, Trump cuts and tariffs.
Speaker AI say diversify revenue, cut, watch your cash flow.
Speaker AAnd.
Speaker ABut the last two things I think are really important is strengthening local and industry connections.
Speaker AYou touched on that.
Speaker AAnd there's more than, more to it than like, dealing with uncertain times.
Speaker AAnd especially in the event that it's like super hyper focused on the DC DMV market with people losing jobs and like, organizations getting closed down.
Speaker AAnd so, like, having access to having a good, robust local network.
Speaker ASorry, Having a good, robust local network will enable you to know things that you might not know otherwise.
Speaker ALike that the fact that DC is giving out like $10,000 grants right now to brick and mortar operations and salons are one of them.
Speaker AAnd you can use it for like, payroll and like your rent.
Speaker ALike, you know, it's like, it's like how many people out there know that DC's giving out 10 grand, you know, and so would you know that by doing a bunch of research.
Speaker AYeah, so that's a research that we should all do.
Speaker ABut you'd also know that if you had a strong local community that you were having conversations like this.
Speaker AAnd then also the.
Speaker ABut this is, that's.
Speaker AThat.
Speaker AThat.
Speaker AThat is nothing compared to this one.
Speaker AI, this is my favorite one.
Speaker AOther than the customer service and adding value.
Speaker ALike, I think the most important Thing that a hairdresser or a salon owner or a barber or a hairpreneur can do in an uncertain time during.
Speaker ADuring these.
Speaker AIs to.
Speaker AIs to go around to other local businesses that you have similar target audiences and.
Speaker AAnd then find them that are local and do collaborations with them.
Speaker ALike.
Speaker ALike something that.
Speaker ASomething that I'm working on right now is teaming up with, like, a nearby restaurant in a nearby clothing store, and maybe.
Speaker AMaybe even a hotel.
Speaker AI think those are harder to get.
Speaker ABut.
Speaker ABut, like, we could do, like, a mod, like, get some models and do these photographs and videos of them, like, hanging out, like, having a sip of wine and then going to get their hair done and then going out to dinner and then going to stay at the hotel.
Speaker AAnd you have this whole, like, all this, like, social media content, and then you utilize, like, the collaborator, the collaborations thing, and then you all are sharing each other's audiences and you're casting a wider net.
Speaker ALike, to me, that is.
Speaker AThat sounds super exciting and it's, like, hopeful and it's uplifting.
Speaker AAnd I feel like I just interviewed a doctor, a PhD of stress physiology, and that I'm gonna try to get that one out soon.
Speaker AShe's amazing.
Speaker AAnd she was just talking about how, like, when we're under stress, because I told her we were having this talk and shout out to Rebecca heist, you are amazing.
Speaker AShe's like, my favorite person right now.
Speaker AAnd so she.
Speaker AShe.
Speaker AShe's basically saying that we need to reframe stress.
Speaker AWe need to stop thinking that stress is bad.
Speaker AThat doesn't mean that we're being stressed out in some ways is bad.
Speaker AIt just means that not all stress is bad.
Speaker AAnd if.
Speaker AIf you can reframe it.
Speaker AAnd yeah, collaboration idea.
Speaker AYou're right.
Speaker ASo, yeah, so Rebecca is saying, reframe.
Speaker AReframe the.
Speaker AReframe it.
Speaker AIs this an ordeal or is this an adventure?
Speaker ACan we.
Speaker ACan we.
Speaker ACan we look and see different ways?
Speaker AShe did tell me something interesting.
Speaker AThere's a physical.
Speaker AThere's like a chemical movement in your brain when you are in community and you help another person agree.
Speaker AAnd that, like, it could just be like, I'm here for you.
Speaker AYou want to talk.
Speaker AYou know, I can grab coffee so you could vent.
Speaker AAnd.
Speaker AAnd so.
Speaker AAnd then she said.
Speaker AThen I asked her about holding.
Speaker ATaking on other people's feelings and being empathetic.
Speaker ALike, she was saying that it's really challenging for an empath to not take on your fe.
Speaker AOn those feelings.
Speaker ASo finding ways to.
Speaker ATo.
Speaker ATo de.
Speaker AStress and let the energy go she said, literally, like, if you just go back in the break room after a person who is super stressed out and do some jumping jacks, you can kind of like shake it off from you, from yourself in a way that can lead you on, on the rest of your day to having a good, healthy day.
Speaker ASo anyway, those.
Speaker AThat's kind of.
Speaker AThose are my thoughts on that.
Speaker BYeah, I.
Speaker BThere's something about.
Speaker BSo I was having a conversation with Darius from Groom Guy.
Speaker BWe actually got together at Tate about a week ago and I'm still thinking about the conversation like there when you.
Speaker AShout out to Darius, by the way.
Speaker BGroom Guy, when you align yourself with people, in particular in our case, when other creatives.
Speaker BAnd it honestly doesn't have to be in the same industry, but it helps.
Speaker BBut when you surround, when you align yourself with other creatives and they're doing something that either one you can see yourself doing or something that is just is igniting something in you where you're just captivated.
Speaker BAnd that's what I felt like the things that he is doing and has done with Groom Guy, it says it signals something like, well, wait a minute, I didn't think about that.
Speaker BYou know, and I mean, operating from a space of salon owner and stylist, I'm always just going.
Speaker BI don't really.
Speaker BIt's challenging for me to have time just to sit and really just and daydream and think.
Speaker BSo I have to either etch out time or really make it a point to do that.
Speaker BBut I mentioned that to underscore the importance of just like you said, aberrating and talking to other people.
Speaker BThe value that is in community.
Speaker BIt should ignite something in you.
Speaker BIt should invoke thought.
Speaker BIt should make you think differently.
Speaker BAnd I think that is going to help a lot of us now because you're going to kind of be in this mode.
Speaker BAnd when I say survival mode, I don't mean that in a negative way, but those parts of your brain and your mind will begin to ignite and think and you start to think differently.
Speaker AAnd even if you embrace it, if you got to embrace it, though, like, if you just run away and hide and like drown your sorrows and don't, don't do.
Speaker AYeah.
Speaker ASo, like, I agree.
Speaker AI think that you're.
Speaker AI think that some people might have a challenge with that.
Speaker ASo, like, go out and embrace this, what you're saying.
Speaker ASorry, I just wanted to.
Speaker BIt's very much a.
Speaker BRon Goodness.
Speaker BRon David, a friend of mine owns a boutique in the area and I was doing Amazingly well.
Speaker BAnd he posted very vulnerable side.
Speaker BBut he was, this particular post was on Sink or Swim.
Speaker BAnd I think any business owner, we all have those moments, like, I don't know if I'm gonna be able to make it this month.
Speaker BAnd that's just the reality of, you know, the situation.
Speaker BIt's not thinking negatively or leaning into the stress and the scarcity mindset.
Speaker BThat's how we kind of have to think.
Speaker BBut the sink or swim, like, okay, are you going?
Speaker BIs it going to work out or is it not?
Speaker BAnd it's kind of up to you.
Speaker BAnd it begins in the mind and what you, you know, what you see, what do you believe that you are capable of in really, really exploiting your potential?
Speaker BLike, now's the opportunity to really try a whole bunch of stuff, a lot of things and see what could possibly work, what meetings could you set up, you know, what, what projects, how could I make, how, what could I type into, whether it's, you know, chatgpt and it gives me the framework for, for something that I've been trying to work on but never had the time to.
Speaker AYou just gave me an idea.
Speaker AJust had an idea just in this minute.
Speaker AWhat if you call, what if you call hit up, like, find, I don't know, a brand that you don't carry.
Speaker AAnd you have to be open to actually be doing, willing to do this.
Speaker ALike, let's say that you're like, you know what?
Speaker AI'm gonna try a new color line.
Speaker AAnd then, and then you go and you get the color lines to go out and say, hey, I'm gonna open a new color line.
Speaker AI want you to host a customer appreciation day where the customers get to come in and they get like free glasses and wine.
Speaker AAnd then, and then you say, and I'm gonna test out a couple of different color lines.
Speaker AI mean, and then you, you can like.
Speaker AAnd then you pick up this new color line and, and then this whole process that you've been going through during how much ever time, it just kind of like, it's like messaging to your, to your customers that you're like, you're like doing new things and you're creating space for them to like, that they don't have to come and spend money.
Speaker AThey could just kind of like appreciate you and your space and your work.
Speaker AYou're.
Speaker AYou're going to work for them and making their life amazing while you're work.
Speaker ALike, it's just, I don't know.
Speaker AI just had that idea.
Speaker AI kind of like this idea.
Speaker BBut no oh, that is, that's another thing that is in my notes.
Speaker BThese big corporations, like it's going to have to boil down to more than just sending me free product.
Speaker AYeah.
Speaker BLike doing all, you know, people who are, you know, promoting these, these brands.
Speaker BBut when you really get down to it and see what you're doing for them, I think there needs to be some reciprocation.
Speaker BWe can't do without each other, so we're going to have to work together.
Speaker BAnd I think it is not an unreasonable request to begin asking more of these big brands that we give thousands of dollars to a month without having to jump through hurdles to get it.
Speaker AAmen.
Speaker BIf we don't have the.
Speaker BIt's basic math.
Speaker BIf we don't have the clients, guess what, that thousand dollars may be 250amonth.
Speaker BLike it's just, it's basic.
Speaker BTotally leaning into that.
Speaker BAnd just like the event like that just, I think you just called the event what it is.
Speaker BSeriously, that's genius.
Speaker BAnd that goes into the anticipation because clients, the other side of that is the client saying, yeah, you know, I lost my job, I have a little bit of money to work with.
Speaker BI may not have $600, but I have 90 or 100 and being prepared for that one and then two, hey, I'm sending you a personal invite for this.
Speaker BThere's the community aspect where you're coming and you can exhale for a little bit.
Speaker BBecause what I found even in, during the pandemic and Covid, like the artist community, especially the hairdressing community, skyrocketed in numbers.
Speaker BLike what we do is freaking magical.
Speaker BAnd I'm not just saying that it is something to watch, like watching someone paint.
Speaker BAnd people who don't generally think with that side of their brain, they're still captivated by the visual, the imagery of it and seeing something you can relate to that, whether it's a grooming session or whether you're doing a full foil highlight or fashion color or whatever the salon industry is, is fun.
Speaker BAnd people like leaning into that and having a space for that where we're showing you different glosses and ways that you can make it work for you.
Speaker BThat's a no brainer.
Speaker BBut yeah.
Speaker BAnd the cut original point, the big corporations.
Speaker BYeah, everybody's going to be getting a letter soon.
Speaker AYeah, I'm pretty sure.
Speaker AI mean I'm definitely going to.
Speaker AThere's a couple of lines, brands that I'm going to hit up actually about this.
Speaker ASo, so okay, so everybody who's joining in, who's who's joined in since we started.
Speaker AThis is our talk today is behind the chair and uncertain times Trust Trump cuts and tariffs, how they impact us and how do we adapt to uncertainty.
Speaker AWelcome to the talk.
Speaker AOkay, so we've talked about a few things so far.
Speaker AWe talked about some ideas.
Speaker AWe came up with some new ideas.
Speaker AWe came up with some ideas that we came here with.
Speaker AWhat do you think about, like, I guess my, I guess my thinking is.
Speaker AFirst question, what would you say this is a.
Speaker AKind of a trick question?
Speaker AI think.
Speaker AMaybe not, because you're probably going to surprise me with your answer, which is kind of the point of this.
Speaker AWhat, what, what, what would you say to somebody who said, hey, I'm thinking about opening up a salon right now, or I have an opportunity to open a salon right now, Should I do it?
Speaker AWhat would you say to that person?
Speaker BI would ask them what?
Speaker BWell, start with what is the reason for opening the salon?
Speaker BOne.
Speaker AOkay.
Speaker ALet's just say it was a standard answer.
Speaker AIt's a dream of mine.
Speaker AI'm busy, I have a lot of clients, and I'm ready to open up a salon.
Speaker AI feel like that's most people's reason.
Speaker BHave you done, have you, have you done the numbers?
Speaker AAh, great answer.
Speaker AYou got it.
Speaker ADamn it.
Speaker AOf course you got it.
Speaker AThe, the answer is definitely.
Speaker AWell, let's look at your books.
Speaker ALike, let's look at your numbers.
Speaker ALet's look at your bank account.
Speaker ALike, how much money do you have?
Speaker ALike, how much is it gonna cost you?
Speaker AHow can you last?
Speaker AOkay, so here I got a very specific question then.
Speaker AHow long do you think this, all this stuff is going to go on for?
Speaker AThat could potentially dampen anybody's endeavors, whether or not they're just thinking, like, hey, you know, maybe a salon stylist is looking at their own.
Speaker AThey got, you know, they're looking at their books.
Speaker AAnd maybe the salon owner is, you know, they have a strategy, but maybe the stylist is, you know, nervous, like, you know, which makes sense.
Speaker AAnd it has nothing to do with the salon owner.
Speaker AIt just has to do with the fact that the stylist is just, like, trying to make sure that they're doing all the work that they need to do to, like, look into this and, like, prepare for this because they're nervous and they were seeing that less people are pre booking, like you said.
Speaker AAnd, and that, that is the thing.
Speaker AI've, I've been hearing more people say, like, I had a client in today.
Speaker AHe was saying that he's in the hotel industry.
Speaker AAnd he goes, you know, we're pretty much like, haven't really been hit, but there is one space that we noticed all the Canadians are canceling.
Speaker AAnd so that's only going to be.
Speaker BThat's only going to be for a little bit, though.
Speaker AYeah, yeah, exactly.
Speaker AYeah, right, exactly.
Speaker ABut I guess the idea is that there are reasons.
Speaker AI guess my point is what I get from that is there are reasons that people look into the future and are worried that.
Speaker AAnd so they're gonna, like, wait and see.
Speaker AThere's kind of like this whole wait and see vibe.
Speaker ASo, anyway, what are your thoughts?
Speaker ASo as I bring that up to that hairdresser who really has no.
Speaker ANo real power on the business, but they have the power within themselves.
Speaker AAnd they're saying, I.
Speaker AMy salon owner has a strategy, but I want to do something too.
Speaker AAnd yeah, we'll.
Speaker AYou have any thoughts there?
Speaker BDefinitely flesh that up.
Speaker BWell, I would want someone to come to me.
Speaker BI would want that.
Speaker BI would want my stylist to come to me.
Speaker BHopefully the relationship had already been established where there's an open door, not open door policy.
Speaker BBut.
Speaker BHey, Ashley, I have an idea that I'm thinking about and wanted to run it by you.
Speaker BAnd let me be clear with the stylist in this space.
Speaker BIs this the stylist thinking about either incorporating an idea in an already established salon or jumping out on their own?
Speaker ANo, they're not.
Speaker AThey don't want to leave.
Speaker AThey just imagine they're like me and that, you know, I can't just sit by and, like, trust somebody.
Speaker AThe captain of my ship.
Speaker AI'm not gonna jump ship, but I want to know, like, what else can I do on.
Speaker AWithin this ship or within myself on my own time to work on.
Speaker AWork on my own book like this.
Speaker AThe salon owner is worrying about the whole salon.
Speaker AThey got so much to worry about, these support staff.
Speaker AAnd, like, you know, you even mentioned, like, if you have support staff, you know, you.
Speaker AWould you be cutting back on that support stuff?
Speaker ALike, they have plenty to worry about.
Speaker AI'm the stylist in a salon, and I.
Speaker AI just want to think about my customer.
Speaker AYeah.
Speaker AAnd.
Speaker AAnd that could be.
Speaker AThat could.
Speaker AThat could be like, talk to your customers and see if they want to do like a.
Speaker ADo like a little event or something.
Speaker ABut, like, what?
Speaker AYou know, because you could always pitch that to the salon owner.
Speaker AThat's not out of bounds.
Speaker BBut definitely, if you have it planned out and you're presenting me with some facts and some research and a plan for it.
Speaker BI'm going to give you some time.
Speaker BI'm going to.
Speaker BAnd what I mean by that is like, all right, let's see what you got.
Speaker BCome April, April 1st to April 30th, I'll give you a month.
Speaker BAnd if I see a difference, it doesn't necessarily have to be a maybe 75% increase in revenue, but it may be just a shift in something.
Speaker BMaybe more inquiries, more engagement on social media, like, hey.
Speaker BOr, you know, people talking in the salon.
Speaker BHey, I saw that Rob, your stylist was.
Speaker BWas doing xyz.
Speaker BTell me more about this.
Speaker BIf there begins to be a buzz around it, and I know that takes time, then that's going to make me lean in some more.
Speaker BPersonally, I'm going to be interested because I'm looking like, hey, that may.
Speaker BThere may be something here.
Speaker BThere may be something here.
Speaker BAnd if you've already really fleshed it out and presented it to me, the ebbs and flows of it.
Speaker BWhat if you didn't reach this certain number by X date?
Speaker BWhat's your alternative plan?
Speaker BBecause that shows me that you're thinking more like me, and I would respect that 100%.
Speaker BBut it couldn't just be this random.
Speaker BYou know, hey, I want to try.
Speaker BNeeds to be well thought out.
Speaker AWell, I guess what I'm looking for is do you have any ideas that a person could do on their own if they're limited and we may be maybe talking about the solo stylist, the independent artist, might make some sense.
Speaker AAnd if.
Speaker AAnd if anybody that's listening or watching wants to, that's an independent stylist and you're worried about the uncertainty.
Speaker AWe'd love for you to, you know, tune in or, sorry, chime in here.
Speaker ASo, yeah, I guess what I'm looking for is, like, if an individual wants to make an impact in a way that, you know, in a different way or do something, what would you recommend?
Speaker ALike, I have some ideas and I feel like you kind of already touched on them, but I just want to make sure that we're addressing the entire audience.
Speaker BYeah, I know.
Speaker BFor me.
Speaker BSo you know Luis from stylist at North.
Speaker BWe were talking, and long and short.
Speaker BI'm going to go and work in his salon for a day.
Speaker ANice.
Speaker AI love that.
Speaker BJust.
Speaker AI love that.
Speaker BJust to change of scenery.
Speaker BIt's an amazing experience.
Speaker BWell, I'm being dramatic, but an amazing experience for the clients.
Speaker BAnd like, we're going on a field trip, guys.
Speaker BLike May, let's say for instance, May 15, I'm working in Old Town.
Speaker BLet's see.
Speaker BNew space.
Speaker BThe guy, the salon is beautiful.
Speaker BHe's dope.
Speaker BIt'll still be all me, but we're changing things up a little bit.
Speaker BThat to me is fun.
Speaker BYou may be next, Rob.
Speaker AI'm just, that is, I love that.
Speaker BStuff like that is so fun to me.
Speaker BAnd again, it ignites something in you.
Speaker BYou meet other people, your clients meet other people, you see other stylists work.
Speaker BI can't tell you the amount of times where I've just wanted to just sit and watch other stylists work.
Speaker BLike there's a respect there, just to see how other people execute their craft and that just.
Speaker BYeah, that's fun.
Speaker BWho knows where it may lead, what it is, but it's something that is, it's a start.
Speaker BYeah.
Speaker BThinking differently.
Speaker BAnd I love it.
Speaker BYeah.
Speaker BLike saying that these are different.
Speaker BIn order to want something different or have something different, you're going to have to do something differently.
Speaker AI mean, what you're doing is taking, you know, as people probably know and you definitely know, you know, the whole shadowing thing.
Speaker AObviously we believe that shadowing is the key to success, to finding in a training apprenticeship, the opportunity to work at a salon.
Speaker ALittle A, not big A for all you regulation licensed people out there.
Speaker AThe little A apprenticeship, the old world apprenticeship, the thousands of years old apprenticeship, not the new age, get your license apprenticeship.
Speaker AJust to make sure I'm clear, because there's not clarity on that, by the way.
Speaker ALike this seems like everybody I say apprenticeship and like almost 9 out of 10 times someone jumps to like regulation and like licensure.
Speaker ASo I'm talking about the training part.
Speaker ALike we need, we need, we need to learn our craft, not just get a piece of paper that says we have a license, you know, and so, so anyway, now that I'll digress.
Speaker ASo I, I love the idea of salons, people shadowing each other.
Speaker ALike, that's amazing because like the whole point of shadowing for a student is so they get to figure out where, where their ideal fit is and who they want to work with and their vibe.
Speaker ABut also like to those that want to, you know, be in business one day, like, it's such a valuable tool.
Speaker AAnd for those in business, I love this.
Speaker BYeah, yeah, yeah.
Speaker BI'm, I'm really looking forward to it.
Speaker BI just personally, I personally like being in new spaces.
Speaker BEven though I'm a creature of habit.
Speaker BI love shaking things up a little bit, meeting new people, new energy.
Speaker BBecause something inevitably will come from that, whether it's it's something will come from it.
Speaker AI love this.
Speaker AKen says, I went when I was younger.
Speaker AI used to go to Tyson's Corner, But I'll Sassoon and watch artists work for hours.
Speaker AIt really gets the brain going and inspires you to do better.
Speaker ATotally.
Speaker BIt totally really does.
Speaker BAnd I think if we feel the magic of that, how do you, in a sense, bottle that up and make this whole, like, bringing it back to the whole situation where we're in.
Speaker BHow do we make that something that our clients are still going to want to come and experience?
Speaker AYeah.
Speaker BAnd that's what I mean by the opportunity where this is fertile ground to begin thinking differently.
Speaker BLike, just imagine, because we're going to be the ones to do it, because there are people that will be scared to make the move, which I get.
Speaker BYou know, you've had the same job for 10 plus years.
Speaker BIt's the root, it's the routine, and you've never strayed away from that.
Speaker BWe are the ones who do the different things.
Speaker BWe're the ones that test the waters and then bring it back to you and say, like, come on, y'all, we got this.
Speaker BIt's fine, fine.
Speaker BIt's fine.
Speaker BTrust me.
Speaker BGet behind me.
Speaker BTrust me.
Speaker BWe're good.
Speaker BAnd then it's like, oh, okay, you were right.
Speaker BAnd that's how it is culturally.
Speaker BI was listening to MSNBC today, and there's this conversation about how the Democratic Party.
Speaker BWell, Democratic politicians are leaning into the sports world and trying to be.
Speaker BYeah, they laid dollar short, but we'll see how it works.
Speaker BBecause they see that they have a captive audience and it's like, what does that mean?
Speaker AThey're leaning into the sports world?
Speaker BIt's trying to be.
Speaker BIf you follow sports, you know, Stephen A.
Speaker BSmith is.
Speaker BHe's leaning a little bit.
Speaker BHe talks about politics a lot more, not necessarily on espn, but on his personal podcast and the Democratic Party, who is now in, like, worry, panic mode.
Speaker BLike, okay, what do we need to do?
Speaker BAnd you're following.
Speaker BWhere are the people?
Speaker BOh, a lot of men, a lot of young voters are at these games, are tuned in all the time.
Speaker BLike, sports is huge.
Speaker BLike, I knew that you go where the people like.
Speaker BThe culture, the people, the entertainers, the artists.
Speaker BThat's where people follow us.
Speaker BAnd if we really lean into that, this thing may look a little differently.
Speaker AThat's interesting.
Speaker ASpiritual gangster says, I'm a cosmetology educator.
Speaker APreparing people for internships is a big part of what I do.
Speaker AAnd I love that because I literally Think that that's, that's the pathway to success.
Speaker AAnd then Ken adds, from my experience, clients love seeing stylists share ideas and learn.
Speaker AIt gives them a sense of confidence in our work.
Speaker AActually, I was literally gonna, I was literally gonna say, I want to come and shadow you and, and then you can like, I just feel like if you have somebody here standing next to you being like, I'm here to like, see how they work and then what does that do to the customer's experience?
Speaker AYou know, they love it.
Speaker BI mean, you and I know they love it.
Speaker BThey go back to their friends.
Speaker BIt's almost like when you have a child or, you know, so and so did this today and you're just proud because that relationship is there.
Speaker BLike some clients are like family at this point and for them to go back to, you know, their regular run of the mill.
Speaker BAnd I've spent an hour or two of my day, you know, my blood pressure has been raised in a good way.
Speaker BI've been excited, I've been ignited.
Speaker BAnd you want to, you want to be a part of that.
Speaker BYou want to be a part of the fun, the what's new, the people who are taking chances.
Speaker BAnd again, going back and saying like, hey guys, it's good over here.
Speaker BCome on, just get behind me.
Speaker BWe can do this.
Speaker BThis is fun.
Speaker BI'm guaranteeing you'll have a good time.
Speaker BAnd that's, that's like what our lives are.
Speaker BThat's what our day is.
Speaker BThey love it.
Speaker ATotally.
Speaker AI love this.
Speaker AI think, I don't know, I think that we did, I think, you know, not to be self congratulatory or anything, but I think we did a pretty good job covering a lot of bases here.
Speaker AAnd anybody that's going to tune in or will tune in after we post it, because I'm going to pause also post this.
Speaker AI think that they're gonna get some pretty valuable information here.
Speaker AIs there, is, is there any other information or thoughts that you'd like to share before we kind of wrap it up?
Speaker AAnd, and if any, anybody out there that wants to chime in or, or anything like that, now's the time.
Speaker BI know I, I'm gonna lean in more into the collaboration, into the more collaborative aspect of this.
Speaker BWhat I am, when I have those dips in my schedule now, I'm going to take advantage of those because I have to believe that my creativity is still not just important to me, but important to other people, important to clients.
Speaker BAnd if you believe it, then others will follow suit.
Speaker BBut thinking and dreaming bigger is the space that I'm in and very much in plan mode of what is that going to look like?
Speaker ATotally.
Speaker AAnd I would like to.
Speaker AWell, real quick, Ken says I want to add if economy gets worse for the stylists.
Speaker AThis is a great time.
Speaker AShow stylists how important financial education is.
Speaker AYeah, I definitely agree with that.
Speaker ALike hands down, that's definitely, that's definitely something that we talk about a lot and hairdressers.
Speaker BOh and you, you touched, you touched on this about say for instance, if you, you don't want to be by yourself and you still want to create, you may not be able to afford the six thousand dollar a month lease.
Speaker BBut what if we go in together, get all of some of the greats and make something happen because they're still going to need.
Speaker BThere's still going to be that need for community in the salon experience.
Speaker BAnd there's nothing like it.
Speaker BThere's absolutely nothing like it.
Speaker BBut what could that look like that something like a year two projection plan, you know, what does that space look like?
Speaker BWhat would something like that look like in dc?
Speaker AThat's interesting.
Speaker AYeah, I am going to noodle on that.
Speaker AAnd I want to make sure that before we sign off we bring one attention.
Speaker AWe circle all the way back to something you said in the beginning, which I am hands down.
Speaker ALike if anybody, anybody out there that's listening or watching, they need.
Speaker AI want you all to remember what Ashley said and that is mediocrity.
Speaker AWhat'd you say?
Speaker BMediocrity tolerated.
Speaker AYes.
Speaker BMediocrity won't be tolerated anymore.
Speaker BSeriously, the not showing up or sloppy color placement, not answering the phone or the email.
Speaker ABeing late for your client.
Speaker BIt's not now more than now more than ever because clients are being very, very discerning and where they're spending their money.
Speaker BIf I'm scraping up a couple hundred dollars to come spend with you, it has to be right, doesn't have to be perfect.
Speaker BBut I need effort and I need passion and the laissez faire sloppy placement just not doing your best and you know you're not because you're.
Speaker BI know they'll be back.
Speaker BThey may not.
Speaker AThis time.
Speaker ANot this time.
Speaker BAnd the.
Speaker BThat's going to.
Speaker BYeah.
Speaker BSomebody out there that will do it.
Speaker AYeah, totally.
Speaker AWell, this has been a pleasure.
Speaker AThank you so much for prompting this.
Speaker AI definitely, I be, I be down to like do a follow up maybe.
Speaker ALet's see like what the.
Speaker AWhat, what what's go.
Speaker AWhat happens?
Speaker ALet's give, let's give some time to, like, let things play out.
Speaker AAnd we definitely should check back in for, like, a follow up, maybe in, like, two or three months just to see, like, what plays out.
Speaker AAlso, are.
Speaker AAre you.
Speaker AAre you gonna make it to the March 24th hairpreneur happy hour here in D.C.
Speaker Athis.
Speaker BWhat is that?
Speaker BNo.
Speaker BTell me about it.
Speaker AWell, we.
Speaker AWe're put.
Speaker AWe put together, like, just a let's get together, have some drinks, no cost, cover your own drinks kind of vibe.
Speaker AAnd, you know, we've been sending out some messages and I think we're gonna promote it soon if we haven't already.
Speaker ASorry, that's the dog.
Speaker BMarch 24th, correct?
Speaker BYeah, absolutely.
Speaker BAnd.
Speaker BWell, and then I'll send me.
Speaker BI'll send it to some people that I know in the industry.
Speaker AOkay, cool.
Speaker AAwesome.
Speaker AAll right, well, until next time.
Speaker AThank you so much.
Speaker AIt's been a pleasure.
Speaker AAnd I definitely, definitely want to see about this, like, shadowing.
Speaker BOh, yeah, yeah.
Speaker ALike, I definitely.
Speaker AI.
Speaker AI would love to come and, like, hang out, so.
Speaker AAnd anyway, I'll follow up with that.
Speaker BOkay, sounds good.
Speaker BSounds good.
Speaker ASee ya.
Speaker AAll right, have a good one.
Speaker BBye.