Foreign.
Speaker BAnd welcome to the Pat Accounting Podcast with me, your host, Vicky Clark.
Speaker BI'm going to help you get to grips with your finances, save you lots of money and take the stress out of doing your tax return.
Speaker BSo let's get going.
Speaker BSo welcome, everyone.
Speaker BAnother live this week.
Speaker BThere's two we've had this week and I'm joined by the lovely Farley Snaith, who I said is a money and life coach.
Speaker BAnd it's also going to be one of our guest experts at the Expo in November.
Speaker BSo those of you who've grabbed your ticket, those of you who are on the shelf, Fanny is going to be one of our experts there on the day and it's going to be excellent.
Speaker BAre you going to say?
Speaker BAre you going to.
Speaker BWe hope.
Speaker BCheers.
Speaker BCheers.
Speaker AWhat's on the shelf?
Speaker BWhat?
Speaker AWhat's on the shelf?
Speaker AFor those of you who are on the shelf, do you mean.
Speaker BDid I say shelf?
Speaker BDid I.
Speaker BWell, on the shelf.
Speaker BOn the fence.
Speaker AOn shelf.
Speaker AFence.
Speaker BSame.
Speaker BWherever.
Speaker BWherever you want to be.
Speaker BIf you're thinking about it.
Speaker BThen we've got one of the lovely experts here today who's gonna talk about who you are, what it is that you do and what actually money coaching is, because I didn't know about it until like a few years ago and obviously we've been through that with my experience of it.
Speaker BSo do you want to just start by introducing yourself and telling people who you are and what it is that you do?
Speaker AYes.
Speaker AHello, my name is Fanny Snaif and I am a.
Speaker AI provide money coaching and therapy, or I also call myself a money mindset specialist.
Speaker ASo my job is, is to.
Speaker AMy mission in this world is to have everybody manage their money comfortably without any kind of feelings of guilt, shame, scarcity or any of those other blocks that are popping up possibly in your brains as I speak now.
Speaker AAnd so what I do is I help you to adopt the mindset that will let the literacy in.
Speaker ABecause what I found is that somebody can sit down and teach you how to do money.
Speaker ABut actually when you have all the phrases that are, I'm rubbish with money, I don't do money, money's crap, rich people are bad, money doesn't grow.
Speaker AAll these kind of things actually doesn't give you the space to be able to embrace money as your friend and manage it well so that you can build and grow and also do your accounts properly so that when you give them to Vicky, you save her a lot of work.
Speaker BYes.
Speaker ASo, I mean, it's, there's, there's Obviously the mindset work that I do, then I teach the practical, the basics, basics of money management and how to start investing and saving and then if there are sort of more underlying currents of things.
Speaker ASo for instance, I have used hypnotherapy for clients who have had financial anxiety.
Speaker ASo for some reason they've got a thing about brown envelopes with windows in, for instance, or they've got some.
Speaker BYeah, well, bad if a brown envelope hits you.
Speaker AYes, all of that.
Speaker ABut you, you know, but anyway.
Speaker ABut trying to help people whichever way I can in order for them to be able to put the right numbers in the right boxes, know where they're going and look at their money lives much more like an adventure rather than a bothersome burden.
Speaker AThat's basically it.
Speaker ASo I've got a big toolbox that has got tools for money on it that not only are just practical tools, but they're brain tools as well.
Speaker BYeah.
Speaker ASo that's what I do.
Speaker AAnd you know, just as an example, for instance, I had a lady come to see me last week who's just gone through a very sticky divorce and all these money bits are flowing about, flying about all over the place.
Speaker AAnd whereas she's a really intelligent woman and she does her spreadsheets, a holding hand and actually somebody to share it with and actually sit down with her and go, how's this going to work?
Speaker ASo I'm not a financial advisor, I'm a self trained money manager and investor and I've been doing it for many, many years.
Speaker AAnd yeah, and the mindset really is everything.
Speaker AAnd so that's sort of really what we specialize on.
Speaker AAnd so for me, you're a bunch of folks.
Speaker AI already work in Bill's group, which I think some of it, some people will know.
Speaker ABut do you know what, I don't even have a dog, but I have a cat.
Speaker ABut actually anybody that seems to have things to do with dogs just seem to be really lovely people.
Speaker BYeah, yeah.
Speaker BAnd I, I was just gonna say when we were chatting the other week, you were saying that you did a group session, was it with a lot of dog groomers, didn't you?
Speaker AYeah, I run a course called My Money Makeover and it's an eight week course which we, which is online, there's some videos to watch, but we also meet up once a week and I actually had quite a lot of dog groomers on the last one that I run and it was so lovely to do it in industry specifically.
Speaker BYeah.
Speaker ATrying to get that when you've had A couple of glasses of wine, but it's.
Speaker AYeah, it was lovely.
Speaker ASo I had sort of, I think I had, out of the 16 people, I had 12 that were all groomers and they didn't necessarily know each other but all just coming in, they were able to talk about their business and then talk about their personal places to share experiences, share stories and it was lovely.
Speaker AAnd actually from that hopefully I'm going to be setting up a year long membership for them to continue which will be really good so we can start getting to wealth building, investing and all that kind of stuff.
Speaker ABut yeah, it's a fabulous course.
Speaker AIt's a really, really good course and it's very affordable, et cetera.
Speaker ASo it's at the moment, it's at the mo.
Speaker AIt creeps up a little bit every time I do it.
Speaker AI think at the moment it's 5.
Speaker B7, 5 and these things are worth it.
Speaker BAnd you know, I didn't know much about money mindset until a few years ago and we were chatting, weren't we?
Speaker BBecause, and hopefully some people will resonate with this.
Speaker BYou know, of.
Speaker BI didn't realize that my money mindset, it was linked to what my parents were like as a kid.
Speaker BAnd I always grew up, up until probably like I would, I would say even like late 20s, early 30s and I'm only 38, just for reference.
Speaker BAnd I thought, and I remember doing this money course and I thought I'm gonna do it because I think it's really interesting anyway.
Speaker BAnd I remember going through it and it was like, oh, you know, you learn off your parents, etc, etc.
Speaker BAnd then when I sat down and thought about it, I thought because my mom growing up, she was very much a hoarder of money.
Speaker BLike she didn't want to spend it, she was too scared to spend it was all like save, save, save, like don't spend money because it doesn't grow on trees and you know, you always need a nest egg.
Speaker BSo growing up I was always the same, I'd never spend it.
Speaker BSo I'd like never go on holiday, I never buy myself nice things, oh no, I need to keep the money in the pot just in case because I'm handed.
Speaker BAnd then when I did this course, I sat down, I thought shit, that that's not even me.
Speaker BThat's just something that I've adopted from her without realizing it.
Speaker BAnd now I'm the complete opposite.
Speaker BI thought screw this and now I just spend it all the time.
Speaker BToo wild.
Speaker BBut I, I recognized that from doing that course and actually it changed my mindset of how I look at money, like completely.
Speaker BJust a three, six year old reversal.
Speaker BAnd now I, you know, I obviously spend it properly, I don't go crazy, but if there's something I want it, I'll buy it.
Speaker BIf there's a holiday I want to go on, I'll go on, I'll still make sure I've got my nest egg, but at the same time I just go and do it.
Speaker BAnd I think I wouldn't had that realization had I not done what you do.
Speaker AYeah, exactly.
Speaker AAnd I think what's, what's quite important to add to that is, you know, we can, we can look at our parents and now that you're conscious and aware of what your mum was and what you don't want to be, that's a really, really brilliant place to start to facilitate change.
Speaker ASo just noticing what our money patterns are.
Speaker ABut also remember because I had a situation whereby my mum was.
Speaker AShe inherited lots of money and she just wanted to spend it right.
Speaker ASpend, spend, spend, spend, spend.
Speaker AMy dad, on the other hand, was.
Speaker AEverything for him was perfectly adequate.
Speaker ASo he would have, we'd have broken chairs and, you know, we'd have trousers with sort of hole.
Speaker AThey're perfectly adequate, you know, this sort of thing.
Speaker AAnd he would literally write down everything, literally sort of list everything.
Speaker ASo I spent this on this.
Speaker AJournals, journals, journals.
Speaker AGoing all through his years and what.
Speaker AAnd.
Speaker AOr even though he left when I was one and I didn't even really know him until I was sort of 18, 19.
Speaker AThe fascinating part of it was, is that when I look at my money life, I'm more like my dad than I am my mum.
Speaker ABut I definitely have the two of them coming in and clash because let's face it, they don't match each other.
Speaker ARight?
Speaker AI.
Speaker BMy dad was like, he didn't care who bought me, went and bought it.
Speaker BThere wasn't really much thought process behind it.
Speaker BHe was probably the opposite end of the spectrum as he just spend it.
Speaker BNot.
Speaker BWhereas my mum would be like, no, hoard it.
Speaker ASo, so therefore when you're saying, you know, your mum was a hoarder and actually now you spend all what you like, maybe you're going a little bit more on your dad's way.
Speaker ABut I suppose the thing to do now, or not, I suppose the thing to do now is to find your way and actually own your way.
Speaker ASo.
Speaker AAnd I, I can feel it like, for instance, with me, I'll sit there and I'll go through it, I'll go Through sort of everything on my Money hub or whatever app I'm using at the time.
Speaker AI'm currently using Snoop, by the way, which is a really great place to put all your accounts together so you just see all your transactions in one place rather than having to look in different bank accounts and credit cards.
Speaker AJust a little tip there, but I'll do all that and then I'll sort of go, oh, let's go and do something wild.
Speaker AOkay, Mum, dad, actually, let's be funny and let's have it in, have it in the middle.
Speaker ABut yeah, it's, it's such a complex topic, but it's so important.
Speaker AAnd for me, in the current world that we're in, I am very much dedicated to the middle classes at the moment.
Speaker AAnd what I am seeing is small business owners and other people.
Speaker ABut you know, right now we're in a situation where sums aren't adding up, where you can go out and you can earn a good wage and you've got a reasonable mortgage or rent or whatever it is, and yet you still can't afford to pay the bills.
Speaker AAnd it's hard for people.
Speaker ASo whereas there are many people out there going get high ticket clients, actually, I'm actually really enjoying dedicating myself to people like me, people like you, who just want to make a good living and be able to have things work as smoothly as possibly possible for them.
Speaker AAnd that really is my mission in life right now, is to empower the middle classes to look after their money so that they don't get squeezed out.
Speaker AThis is the conversation that's going on at the moment with the wealth equality gap growing, growing, growing rich getting richer, the poor getting poorer.
Speaker AThat for us in the middle who are generally hammered when it comes to taxes, et cetera, to try and get some kind of handle on it and not put your head in the sand, which is a common thing, or feel that the world owes you a living, which is another common thing, or to sort of look after everybody else without looking up, but looking after yourself first.
Speaker AAll that kind of stuff is to really keep people front and center when it comes to their finances.
Speaker AEmbrace money as their friend and their partner, because let's face it, you're going to go through the whole of life with money in your pocket, hopefully in some shape or form.
Speaker AIt's the one thing that's never going to be going to go away from you.
Speaker AYou're going to have to have it, carry it with you wherever you go.
Speaker ASo really it's a case of like bringing it out of the corner and going, do you know what?
Speaker AI think maybe if I treat you a little bit more like a friend, maybe you'll be a bit more of a friend to me.
Speaker ABecause one of the things I noticed, and I don't know whether you notice this, Vicky, is I've noticed that quite a lot of people who go into pet world come out corporate and think, I'm sick of this, I don't want to do this, be nice.
Speaker AAnd they go into the pet worlds quite.
Speaker AAnd I think sometimes they think it is going to be quite fluffy and nice.
Speaker AAnd I think actually, from what I've heard, many, many relatives of people who work in the pet world think that, oh, you just have a lovely time, you just walk dog people.
Speaker AActually, you know, you're running a business and it's a tub business and you got to keep all your wits about you.
Speaker AAnd if you are coming out of the corporate world to do this, where you've just had a salary every month and you've just had to watch it, watch that money drop into your bank account at the end of the month and all of a sudden you're a small business owner where you're exposed and it's like me, would you want to come and work with me?
Speaker AThat blockage as well, as.
Speaker AWell as maybe not having a very good relationship with money, as well as having to learn everything in order to run a small business and get customers and pay all the bills, et cetera.
Speaker AThat's tough.
Speaker BYeah, yeah.
Speaker BAnd I don't think people on the outside realize that because I came from obviously the police world and stop and started the pet accountant, I wouldn't really call that corporate.
Speaker BI call it some word which I'll not say I'm on here, but you know, to running my own business that I've never done before and I was a bit like, you know, I've now got to be the finance person, I've got to be the marketing person, I've got to do the job, I've got to do cpd, I've got to do this, I've got to do that.
Speaker BAnd.
Speaker BAnd I think if you don't have that good relationship with the money side either, it's going to affect what you do in the business because it's how you're going to think about it in the same way.
Speaker BYou're not going to think about it one way personally and one way differently.
Speaker BI wouldn't have thought.
Speaker BSo if you don't get it right personally and then you start your Price is low because you want to ask for more money or you don't put in cancellation policies or you don't take deposits because if I, oh, I don't then ask people for more money, it's going to infiltrate into the business side as well.
Speaker AAnd over arching all of this is your relationship with yourself.
Speaker AWell, yeah, because if you.
Speaker AAnd, and there is no better way to expose and amplify the relationship that you have with yourself and with your money than by starting a small business.
Speaker BYeah.
Speaker AAnd I mean I, I remember, you know, when I went to, I trained at a place called the Money Coaching Institute which was actually in America, which was all mindset stuff.
Speaker AIt was, I.
Speaker AAll the practical stuff is mine that I've learned along the way.
Speaker AI went there thinking that my relationship with money was brilliant.
Speaker AYou know, I'm going to be really great at this.
Speaker AI was like, you know, I've made all this money, you know, from a small salary, etc.
Speaker AI've done really, really well.
Speaker AI know how to manage money, I know how to invest and I had to buy proper.
Speaker AAll this kind of stuff's tossing me all about got to the Money Coaching Institute and it literally took a very short amount of time to realize that everything that I had built up had been through fear.
Speaker AThe fear of repeating the pattern that I had in my childhood of us losing our money overnight, which is what we did.
Speaker AFeeling insecure, my mum being married and divorced three times by the time I was 10 and just.
Speaker AAnd I, you know, me remembering when I was a 10 year old girl at school vowing that I was never, because I was so angry for what happened, that I was never going to be beholden to anybody for money when I grew up and that I was going to become a millionaire and you know, that was all fine, but the problem was is that when I looked at my relationship with money a la the Money Coaching Institute, I was controlling, manipulative, secretive and just literally building my castle for the fear of me being attacked by something coming from the outside, which is no way to be.
Speaker AWe talk about being in growth rather than being in protection, et cetera.
Speaker BYeah.
Speaker ATop on that.
Speaker AYou know, the fact that I didn't have a great relationship with myself, which I know so many people don't.
Speaker AYou know how many of our parents tell us that we're stupid or that we're not the brightest pin in the box or that we're showing off or that we are, know what, you know, whatever, partner all those things together and when you sit there with Your, you know, you.
Speaker AYou've got your new uniform on or whatever it is, and you have to go out and you go, hello, my name is, and I am doing this in the pet world, and you want to come and work with me and I'm going to give you a fantastic.
Speaker AIt's like, that's hard.
Speaker BYeah, it is.
Speaker BWithout doubt, creeps in.
Speaker BEven when I'm doing this expo and, you know, I've done a lot of things, and even when I was doing it and I was sitting with Teague and I was like, yeah, but what if no one buys a ticket?
Speaker BYeah.
Speaker BAnd she was like, stop doubting yourself.
Speaker BLike, it's gonna be fine.
Speaker BLike, you know, realize what you've done.
Speaker BAnd then.
Speaker BBut even now, you still, it still creeps in and it stops you doing stuff in the business that you should have done ages ago.
Speaker BAnd if you just had the courage to do it and thought, you know, I can do this, and then go, it makes a massive difference.
Speaker BBecause maybe I hadn't had her go, do you know what?
Speaker BStop being ridiculous.
Speaker BI probably would still just be sat there thinking, oh, I should do a conference, maybe, because it is needed.
Speaker BThen you're like, oh, I don't know.
Speaker AYeah, and it is, it's, you know, it is.
Speaker AIt's really scary.
Speaker AIt is scary.
Speaker AAnd you know what?
Speaker AAgain, it's like, with those kind of things as well.
Speaker AI see people and they go, oh, well, I've got an accountant, so my neighbor.
Speaker AWhat about your profit and loss and your balance sheet and all that kind of stuff?
Speaker AYou, you know, you having regular meeting?
Speaker AWell, no, not really.
Speaker AI just go and see them at the end of the year.
Speaker AAnd then two years down the line, I'm hearing, well, I've now got a huge tax bill to pay because my accountant was crap.
Speaker AOr I didn't, you know, but they had no relationship with them because again, what they're doing is they're going, oh, that's the money bit.
Speaker AThere you go.
Speaker APush that over there.
Speaker AWhereas really, we all need to be working together.
Speaker BAnd I say that to clients all the time.
Speaker BLike, please talk to us.
Speaker BYou know, we not mind readers, we.
Speaker BWe don't know what's going on at home.
Speaker BWe don't know what you've got planned.
Speaker BYou know, we don't know what your plans are.
Speaker BAnd if we only see you once a year, like, it's very hard for us to do what we need to do.
Speaker BAnd I always say that clients, like, please, please, please, like, use us for help if you need It.
Speaker BAnd I think sometimes there's a misconception that accountants are there to like run your business for you and make you all this money, which is not the case.
Speaker BWe are there to help, but.
Speaker BBut we're not there to, to sort of do the job for you in essence.
Speaker BBut even now I say the kind, please just ring me like if you need anything and I'll see all these questions on the group and I'm like, no, like, ring me like, just like that's what we're there for.
Speaker BLike your where your business friend.
Speaker BLike, we can help you look at your cash flow, we can help you look at your profit, your expenses.
Speaker BBut sometimes, like you say, people just go, no, there you go, you have it.
Speaker ABut I think they also do it because, you know, you're the accountant.
Speaker AAllah, think about things from my past.
Speaker AYou're that school teacher that's going to tell me that I've got things wrong.
Speaker BYeah, maybe.
Speaker AWhich isn't.
Speaker AYou haven't been taught it.
Speaker AThat's what they're paying you to show them how to do.
Speaker ANo, it's a very, the whole, the whole complex topic of money mindset.
Speaker AManaging money is so complex, but yet it's also incredibly simple when you get a, when you get a handle on it.
Speaker AReally, really, very, very.
Speaker BI can't like tell people enough.
Speaker BAnd this is one of the reasons why I wanted you on the Expo because it changed so much of my mindset doing this course.
Speaker BAnd just for context, I did a course to do what Fanny's doing now, but I just didn't follow through because I'm useless and I couldn't stand the way the woman went business and it did my head in.
Speaker BAnyway, separate story, but even just doing the course that I was gonna then give to people, I thought would be an extra string on my bow, but like I said, I just didn't have time to go to go through with it.
Speaker BEven like the mindset change I had from just doing like, I don't know, a quarter of that course about how I look at money and my relationship with money and etc had such a massive impact.
Speaker BAnd I think what I even do now, which is why I wanted you on here, why I wanted you at the Expo, so that people, if they do have that relationship with money or thing, and I hear it all the time, oh, I'm with money, Vicky, I'm with money.
Speaker BAnd it probably isn't.
Speaker BIt's just you need to like, think about the steps and doing stuff like what you do makes you think about those steps and you think, oh, yeah.
Speaker BAnd it can just change like that.
Speaker BAnd I think it's really important if someone sat there thinking, I am crap with money or I don't have the best relationship with money to come and do one of your courses, because it's mind blowing and I don't often say this about things, but.
Speaker BAnd it is.
Speaker BAnd I think anyone who's sat there thinking, oh, I'm a bit shit with money and maybe I could do with it, to please do it because it will change your life and come like me and go to the shops on Saturday and buy a new watch.
Speaker BBecause I thought, why not?
Speaker AWell, you know, when I'm looking at some of the messages from the people who have just finished the course and they, you know, they're sort of going, oh, my God, I can't believe it.
Speaker ANow I've got money in pots.
Speaker AI've actually got £800 saved to go on this holiday.
Speaker AAnd it's not going on the credit card.
Speaker AI've actually had the courage to phone up the credit card company and find out what's going on, the interest I'm paying and why am I not getting statements.
Speaker ASo I'm just blindly paying the minimum payment on this particular credit card, which I didn't realize was charging me 37% and I couldn't understand why I wasn't one.
Speaker AWhen I wasn't using the credit card, the amount that I owed on it was going up every month, right?
Speaker AAnd those kind of understandings and just that feeling of empowerment.
Speaker AOne of the things that I, that I teach is a methodology that I love is so I like to craft our money life as an adventure.
Speaker AAnd I.
Speaker ASo I say to people, right, let's go on a financial adventure.
Speaker AAnd because if you're looking at your money as being boring, bothersome, a burden, blah, blah, blah, and all this kind of stuff.
Speaker AAnd also if you're using all these I am statements, right, which are identity, our core identity.
Speaker AI am crap with money, I am this.
Speaker AWhat do you want to do?
Speaker AWear that identity like a badge?
Speaker AIt's like we need to recognize that you're using this kind of language as identity statements that really aren't feeding your subconscious well because we are constantly thinking and proving and looking for evidence to prove that we're right.
Speaker AAnd if you're saying to yourself, I'm rubbish with money, it's really easy for you to follow that through.
Speaker ASo that's the first thing.
Speaker ASo thinking about the financial adventure, it is very much about changing your financial Identity.
Speaker ASo I will say to people, we, okay, let's go on this adventure, but I'm warning you now just to say it's going to be more Indiana Jones than it is Dora the Explorer.
Speaker AYou know, it's not always going to be a walk in the park.
Speaker AWe remember Indy and I always remember back, going back to the Indiana Jones films where he would be running down corridor with this fireball chasing him and then at the end there'd be these Amazonian warriors firing, you know, shooting arrows at him and then he dive into a nest of snakes and.
Speaker ABut he'd come out smiling, you know, and he'd cock and he'd be fine.
Speaker AAnd I think it's a brilliant way to think about it to go.
Speaker AYeah, I've taken the twists and turns, but I've learned this and I've sussed that out.
Speaker ASo thinking about our adventure, then we need four things.
Speaker AWe need a map, which is essentially the B word that I don't like.
Speaker ABudget.
Speaker BRight.
Speaker AI don't create a money map.
Speaker AAnd I've created this amazing tool which is like a spreadsheet with colors and you can only type in certain boxes and it does all the adding up for you and all this kind of stuff.
Speaker ASo we have that, which is our map of our spending, which we can do.
Speaker AWe just do the work once and then we just tweak it, right?
Speaker ASo it says, oh, it's amazing.
Speaker ASo you just think, oh my God.
Speaker AAnd actually most of the people on my money makeover, they go, I just can't.
Speaker AThe money maps just change my life, which is good.
Speaker ASo we've got a map, then we need a compass too.
Speaker ABecause if we're going on an adventure and we've got our map, we need a compass to direct us along the way, right?
Speaker ABecause if not, we're just going to be sort of wandering around.
Speaker AThen we need a destination, like where are we going?
Speaker AIs it that we want to pay for the wedding next year, pay off a credit card, go on holiday next year without the credit card, Start investing, start building up a pot of wealth.
Speaker AI want 100k saved, I want a six month buffer.
Speaker AEverybody's at their own different sort of stages.
Speaker ASo you put your flag in the sand as to where you want to go and then we have the most important thing, which is obviously the mindset, because with the best intention in the world, you can, somebody can offer you an adventure.
Speaker ABut if you don't want to go, then you don't want to go.
Speaker AYeah, you know, so the mindset I use a tool that I learned in the Money Coaching Institute, which is using the eight money types.
Speaker AAnd for any of your listeners who've watched Inside out, you seen it?
Speaker ADid I ask you that?
Speaker AYou've never seen Inside Out a film?
Speaker AOh, you have to.
Speaker BWho's in it?
Speaker AIt's a Disney film and it's with the little girl who plays, who has all the characters like she has anger, sadness, guilt, et cetera.
Speaker ASo the eight money types are fictional characters who all behave and think about money very differently.
Speaker ASo you've got the innocent, the victim, the warrior, the martyr, the fool, the creator artist, the tyrant and the magician.
Speaker AAnd we have all of those within us.
Speaker ABut I always say to you, I will say to clients, if you're going to go on a financial adventure, I'll give you a tour bus to go on.
Speaker AAnd my question to you is, what's driving your financial life?
Speaker AThere's a famous quote by a writer called Ayn Rand, and she said, money is simply a tool.
Speaker AIt will take you wherever you wish, but it will not replace you as the driver.
Speaker ASo I ask what money types are driving your bus right now?
Speaker AAnd on my website I have a quiz, a money type quiz which people take.
Speaker AYou just get presented with a screen of words and you tick the ones that you think are important to you when it comes to money.
Speaker AAnd it will give you an idea as to who's running your money show right now.
Speaker AAll of those characters, it's not money personalities, none of that.
Speaker AIt's completely dynamic because we all have all of these characters within us.
Speaker ASo it's just trying to see who's driving the bus.
Speaker AAnd I'm going to be completely honest with you, here in England, we have a lot of people who don't have any driver whatsoever.
Speaker BYeah.
Speaker ASo they're all sort of like, yeah.
Speaker ADrifting along.
Speaker AAnd what we want to do is we want to get the magician and the warrior and a bit of the creator artist firmly in that driving seat.
Speaker AAnd also to know when they do get knocked off the seat, when maybe something comes up like, oh, my God, I don't know what to do.
Speaker AI don't know what to do.
Speaker AThis is really difficult.
Speaker AI'm going to put my head in sand.
Speaker ABye.
Speaker ALike that.
Speaker AThat's the innocent.
Speaker AWe know what to do.
Speaker AThat when the innocent talks over the wheel, he's going, ah.
Speaker BLike that.
Speaker AThat we can get the warrior and the magician back in again.
Speaker ASo it's a fantastic tool.
Speaker AAnd those who've done my money makeover, we're able to go, you know, who's in the room today?
Speaker AIs it magician?
Speaker AIs it warrior?
Speaker AWhich one is it?
Speaker ABut once you can learn it, you can sort of do the money type speak.
Speaker ABut, you know, let's make it fun.
Speaker ALet's try and cut through the noise of everything that's out there at the moment saying, do this, buy this app, open this, get this money, do that.
Speaker AWhat do I do?
Speaker BIt's quite confusing.
Speaker BLike if you haven't grown up with parents that are money savvy and like, you don't know what to do, like how, like, where do you learn it?
Speaker BBecause I mean, I only, I only taught Tegan and she probably wouldn't mind me saying this about balance transfers on credit cards.
Speaker BLike that actually exists and that you don't need to pay, you know, fees on credit cards, like just transfer it.
Speaker BSo but then if you're not taught this sort of stuff, like how do you know?
Speaker BSo you could be that person as simply as paying, like you said, 30% off on a credit card every month when you could bank transfer and not pay that.
Speaker BBut, you know, just if you don't know, you don't know.
Speaker AAnd the thing I think the thing is, is that, you know, obviously we can all go and listen to Martin Lewis, who's fantastic, but the people that really need to listen to Martin Lewis are the ones that aren't listening because they're not in the right mindset to let the information in.
Speaker ASan.
Speaker BBut he's a bit.
Speaker AThey also, I mean, he shouts a lot.
Speaker ADoesn't he though?
Speaker AHe is a bit sort of shouty.
Speaker ASo I have a very gentle approach with people when they need it.
Speaker AI mean, I don't mean to be funny or anything.
Speaker AWhen I first started this job, I literally taught people how to be their own personal bookkeepers because I haven't done the mindset stuff and I have had people in this office.
Speaker AI had one person basically pretty much puke up on me.
Speaker AI had another person pass out.
Speaker AI've had plenty of people who were almost begging me if they could clean my loo rather than do the work that we were doing because I was teaching them.
Speaker AWe go, and I, and I at that time was sitting there going, sitting there thinking.
Speaker AI didn't say it.
Speaker AWhat's the matter with you?
Speaker AWhy are you so stupid?
Speaker AWhy?
Speaker AYou know, I'm teaching you how to do this, but you, why aren't you interested?
Speaker AI can't even believe that you're not interested.
Speaker AWell, that was my tyrant, right?
Speaker ADriving my butt at the time, you know, why aren't you as clever as me?
Speaker AI'm teaching you how to be clever and you're not listening.
Speaker ABut.
Speaker ABut people are fearful and people have this thing with money.
Speaker AYeah, that.
Speaker AAnd we need to make that into a healthy space for.
Speaker AYeah, it's really important.
Speaker BYeah, I do as well.
Speaker BAnd I think it makes such a difference to your personal life and I think it'll help them in their business as well if they can get that right.
Speaker BDiscuss then money with customers.
Speaker BHelen's put a good comment on here.
Speaker BAsk for more money is hard.
Speaker BRisking losing a customer when more people can't afford holidays is easy.
Speaker BI feel A customer seems to think save a few pounds on boarding before spending pounds on a holiday.
Speaker AAnd she's absolutely right.
Speaker AShe's absolutely right.
Speaker AAnd this is the.
Speaker AThis is the thing, you know, we.
Speaker AYes, of course there are people out there that can't really, genuinely can't afford stuff.
Speaker ASo we need to try and get them into the mindset that actually allows money to come into their lives because there's plenty of money out there.
Speaker AWe just got to get it so it's working for them.
Speaker ABut the number of times when I speak to somebody who.
Speaker AAnd not.
Speaker AIt doesn't happen so much more recently because I think I've sort of sussed it out.
Speaker ABut I remember in the old days when I go, they'd say, well, how much is it to work with you then?
Speaker AAnd I was charging poultry fees back then and I go, oh, it's this.
Speaker AAnd they go, oh, no, no, let me think it was.
Speaker ASounds really nice, but let me.
Speaker ACan't.
Speaker AYeah, I don't think I can really afford it.
Speaker AI've got my.
Speaker AI'm going to Robbie Williams next summer and then I've got my.
Speaker AMy Rio trip in June.
Speaker BGo get me.
Speaker AAnd I got my nails done and yeah, I go to London and get my hair cut.
Speaker AThat is.
Speaker ASo that's when we're starting to look at values and it's people's rally and I've spoken to enough dog groomers who can work out customers values when they look at sort of how their dogs come in sometimes what, you know, they.
Speaker AWhat's more important turning up in the very expensive car and then taking these very massive dogs out because they feel that they can't afford to take to the groomers or whatever.
Speaker ASo it's.
Speaker AIt is difficult.
Speaker ABut I think the thing is, who was that lady who just left the comics?
Speaker AIt's got Helen.
Speaker BSorry, Helen.
Speaker ASo, you know, and again Helen, you're so on it.
Speaker ABut the point is, is that you sit down with a piece of paper and you work out what it costs to run your business and you add onto it the salary or the, the take home pay that you want to have you paid for and you can get a really good guide from your prices there.
Speaker AAnd you've got to not only just skinnily earn what you need to earn, you need money in coffers, you need cushions, you need money set aside for when something goes wrong.
Speaker AYou know, there's all sorts, you know, always think about.
Speaker AAnd actually the simple fact is the price needs to be what the price needs to be.
Speaker BYeah, I think people need to start investing in themselves as well.
Speaker BI think people like you say, spend a lot of money on stuff that doesn't really matter, but then when it comes to something important that could actually save them money and help build themselves on a long run, it's more of a question.
Speaker BWhereas going and spending 100 quid getting your nails done is, is fine.
Speaker BBut when it's like something to do with your business or something personally to help you grow, it's almost like, oh, well, I don't know if I want to spend that now.
Speaker BIt's the same.
Speaker BI could go and spend a grand on a watch, but then coming to do a course to do something to help me, that's a thousand pound, I'd be like, I need to think why.
Speaker BBut even people that go, I'm used to accounts, I mean, you know, my accounts are a real shit show.
Speaker BYou know, I've got myself so much mess with hmrc, I don't know where I'm coming or going, how much these services and I'll go, right, it's 27 pound plus bat a month.
Speaker BNo, I can't, I'm not paying that and think, but we're going to help you.
Speaker BAnd it's, it's an investment.
Speaker BAnd that can go with any, any business, not just ours.
Speaker BIt's like you've got to like help yourself.
Speaker BAnd I think for some reason there's always a mindset issue with, I'm quite happy to go and spend money on like, like you say Robbie Williams tickets, but when it comes to helping like a course to help me in my business, well, I'll have to think about it.
Speaker BIt's weird.
Speaker AIt is, it's very, it's very interesting.
Speaker ABut I think people like the tangible stuff and they don't see how investing in somebody like yourselves, or investing in somebody like myself or coming doing A course, et cetera is going to be able those tangible things so much better.
Speaker BWe can't see it physically.
Speaker BThat's the thing maybe and you know.
Speaker AIn, in our world now of neurospicy, you there's a whole load of other stuff going on and, and people who are neurospicy tend to want to set up their own businesses so there are differences going on there and I mean I, I work with a many, many people that have ADHD and there's always a way but sometimes it you just.
Speaker AWe need to work together to work out what the weighing is, you know and this is the thing and I will teach a certain way that is very thorough but after maybe doing that for say six months or so, you've got to find your own lane on what works for you and I.
Speaker ANothing makes my heart sing more than anything is when somebody comes to.
Speaker AYou know that money map you gave me?
Speaker AFunny, it's brilliant but I hate that bit.
Speaker AI go great, what are we going to do with it now?
Speaker AWhat should we do to change it?
Speaker AAnd that's when I can really see that they are getting, getting in the right lane with it because they're already going no, I'm, I've done that but that doesn't work.
Speaker AI need to do something different and that's fantastic.
Speaker BYeah.
Speaker BWhat's one way sport the other week?
Speaker BAnd I don't know if I'm going to put you on the spot here because you might not have it to hand.
Speaker BI think it was to do with that coaching session, said you'd had really good feedback from a lady that was it, that she'd put a prices up or something after the, the chat I'm sure you said you've got sent an email or a text or something with it.
Speaker AWhat a groomer?
Speaker BYeah, I think so.
Speaker BAfter your session she got, she went and told all her clients as she put her prices up.
Speaker AYeah, but yeah.
Speaker AOh, I mean, but I mean that I don't, I don't mean to be funny or anything Vicky, but that happens quite regularly.
Speaker ABusiness is business.
Speaker BYeah.
Speaker AYou know and it's, you know, you sort of.
Speaker AOh, nice fluffy dog.
Speaker ANo.
Speaker AAnd actually most dog groomers and I don't really know many dog walkers although we've got some opposite us actually I should go and tap on their door and go, I know a really good pet accountant.
Speaker BGet yourself to the Expo.
Speaker AGet yourself to the Expo.
Speaker AYeah, I can give you a lift.
Speaker BThe confidence, put our prices up by just having that one session.
Speaker BI think it is important because people struggle with the finance and the money side and struggle with what they see as confrontation possibly.
Speaker BAnd I think if anyone can give anyone the confidence and the bump to go actually, do you know what?
Speaker BI'm going to do it, like sod it.
Speaker BRight.
Speaker BI need to make money at the end of the day.
Speaker AYeah.
Speaker AAnd I think, but I think the more the most important thing it's, anybody can just go and put their prices up.
Speaker AI could go and double my prices tomorrow.
Speaker ABut you got to have the why and you need to, if you want to be able to stand there in absolute, in a solid way and say the price is this.
Speaker AYou've got to have every cell of your body understanding what you're doing and why you're doing it.
Speaker BYeah.
Speaker AAnd this, I think this is, this is the thing and I, I don't know, I mean I know that there's loads of high ticket stuff out there and people spending thousands of pounds and all this kind of stuff but you know, I'm, I'm very much a person that likes to meet people where they are and much as I love sort of the one to one clients of which obviously I charge an awful lot more for, my favorite work, I have to say is my money makeover.
Speaker ADefinitely.
Speaker AAbsolutely.
Speaker AHaving a group of people together.
Speaker AI remember once we had a, we had a, I was doing a course and we had a, we had one lady on there and they were sharing money stories and there was one lady and she had a really difficult, difficult childhood with her parents back and forth out of prison, you know, going backwards and forwards to the grandparents.
Speaker AA lot of packing up in the middle of the night, you know, and doing a runner and all this kind of stuff.
Speaker AAnd in the same group there was another lady there who actually has gone on to be a property mentor.
Speaker AShe had this big goal to be financially free by the age of 40, she did it by 39.
Speaker AAnd I, basically, she was my student and she was telling me about how she came from a very wealthy family and how she used to be drunk, driven around in a shaffer driven car and all this kind of stuff.
Speaker ABut she didn't really get any attention from her parents and she was going, I can't share my story after I've just listened to this one of this lady with no money, et cetera.
Speaker AI said, but don't you see that you've both got similar stories?
Speaker AThe money isn't the important bit in it.
Speaker BNo.
Speaker BYeah.
Speaker AIt's about how you're, you know, if you look at how she was cared for.
Speaker AShe had love of her grandparents and all this kind of stuff.
Speaker AAnd whereas the lady here who had all the money was virtually on her own.
Speaker ASo this is the complexity of the.
Speaker AOf it all and that's the beauty of all of our stories in the fact that we are all so different.
Speaker BYeah.
Speaker AYou know and I tell my story when I in.
Speaker AIn the My money makeover which is on my money.
Speaker AMy was a absolute roller coaster.
Speaker AMy.
Speaker AYou know, before the age of 12, I guess it was like hideous.
Speaker AUp and down, up and down, up and down.
Speaker AAnd it all means different things for everybody.
Speaker BYeah.
Speaker BYeah.
Speaker BDo you know someone called Randall Stonia because he's put an odd.
Speaker AYeah, I do.
Speaker BFunny worth the ask.
Speaker AWhy is he in your group?
Speaker AThat's.
Speaker AOh, I know.
Speaker ABecause he does doggy things.
Speaker ADo they Randall?
Speaker BYeah.
Speaker ADo you know Randall that I used.
Speaker AOkay, so I used to work with Randall.
Speaker AI don't.
Speaker AI don't think I owe him money.
Speaker ABe nice try.
Speaker ABut I'm not contact with Randall.
Speaker ABut I love.
Speaker AI worked with Randall in 1990.
Speaker BThat's good memory.
Speaker AUntil about 1992, we used to work for a company called Motive Force.
Speaker BAll right.
Speaker AYeah, we used to do.
Speaker AI didn't even.
Speaker AI remember it's the only job I ever went into on my first day of work.
Speaker AI had no idea what I was doing.
Speaker BRight.
Speaker AAnyway, lovely to hear from you, Randall.
Speaker ABe good to catch up at team point.
Speaker BI think your answer is more money.
Speaker ADo you owe me money, Randall?
Speaker APossibly the question.
Speaker ACouldn't it.
Speaker BYeah.
Speaker BBless him.
Speaker AYeah.
Speaker BRight.
Speaker BFabulous.
Speaker BI feel like I don't want to talk anymore because it's going to ruin.
Speaker BRuin what we always put.
Speaker BI look forward to seeing you soon.
Speaker BThere we go.
Speaker AGet him to the Expo.
Speaker BYes, I'm trying.
Speaker BI'm trying.
Speaker BHe's just put poofed.
Speaker BBut yes, I don't want to talk anymore because I feel like we're going to talk at the Expo and you're going to have something good for.
Speaker BFor everyone who goes.
Speaker BThis is just a bit of a snippet in case people don't know what a money coach is, money mindset and all of that sort of stuff.
Speaker BBecause I didn't know and I think, you know, it gives you food for thought.
Speaker BDefinitely.
Speaker BAnd Fanny's going to be one of our trusted partners on the website and she's going to post stuff on our Facebook group and put all our details in there, links to our website, etc.
Speaker BSo if you do want to get in contact with that then you'll have all of the links ready.
Speaker BMaybe if it's not now, you can do it later.
Speaker BEverything will be there after the expo as well and hopefully it should be staying around afterwards for a cheeky beverage on the Saturday and you can pick a brains maybe, you never know.
Speaker BBut yes, thank you so, so much for coming on and sharing everything.
Speaker ACan I just invite people if they would like to on my website, which is quite simple.
Speaker AIt's fannysnath.com to have a crack at the money type quiz.
Speaker ASo yeah, start, start getting to know what the money types are and how they work and have a seat and I'm always happy to have a free cons, you know, money type consultation.
Speaker AI'll give you a little, little reading.
Speaker BI'm gonna do it.
Speaker BI'm gonna do it.
Speaker AI think it's about.
Speaker AI mean, why you haven't done it already, Vicki, not how sure I know.
Speaker BI don't know, just I'm a bit.
Speaker BBut I will go and do it.
Speaker BDoes it tell you who's done it so you'll know it's me?
Speaker AOh yeah, yeah, I see for him.
Speaker BSo yes, go on the website, get it done.
Speaker BIf you're not sure who, who's driving your bus, I'll be interested to know who's driving mine.
Speaker BWe'll see if I let you know.
Speaker BBut yes, no.
Speaker BThank you so much for joining us.
Speaker BI hope everyone's enjoyed it.
Speaker BLike I said, get on the website.
Speaker BAll of the details will be on the group and on our website soon and you will see finally on the 15th of November.
Speaker BSo get your tickets please.
Speaker AAnd the next month makeover will be coming soon.
Speaker ASo again you can register your interest for it if you are interested on my website there's a little poppy up thing that comes and you go, are.
Speaker BYou going to put something in the group as well so that people can, can find that fabulous.
Speaker AAnd you'll share the link and stuff.
Speaker BBecause you are a little bit behind but I will share it.
Speaker BThis is a side note on the expo for those of you who are thinking of coming, I have a seven page list of people to ring.
Speaker BThere's over 300 people on the list.
Speaker BSo if you haven't had a call from me yet, it's basically because I'm drowning in phone calls.
Speaker BIf you are desperate, desperate and you want a ticket and you don't want to risk being the 201 on the list because there's only 200 seats available, I've nearly got half of those full already.
Speaker BSo if you do want a ticket and you don't want to miss out and wait for my call, there's a post on the group and on the page with my email address, vickyolpio.co.uk.
Speaker Bif you want a ticket and you don't want to wait for me to call you because I don't know where you're going to be on this list, then please just email me and say, please give me a ticket and I'll make sure you get on there.
Speaker BBut if you like, I don't know where everyone is on the list, you could be the 300th person in which case you won't get an in person ticket.
Speaker BSo if you are desperate and I know I've had a few emails already, please just let me know and I can tick you off this list and get you a ticket in case you miss out because it will sell out.
Speaker BSo because why can't, why can't they call you?
Speaker BThey can.
Speaker BWell, no, because then it clogs up the phone.
Speaker BYou see, we've got self assessment to do.
Speaker BI can't have everyone clogging up the phone.
Speaker BSo me is better because then I can keep a track so I don't lose out and I don't forget anyone.
Speaker BSo email me or wait for my phone call if you dare.
Speaker BSo if you dare, you might tune in first person.
Speaker BYou can't get it.
Speaker BSo as first come, first serve, I will be going through my list.
Speaker BI've got a list and I know.
Speaker AI know who some of the speakers are.
Speaker BYou do, obviously.
Speaker BAnd Tegan's put, they can ring me, you can ring Tegan or ring Tegan, whichever.
Speaker BBut we do have a good lineup.
Speaker AYes, that's good.
Speaker AIt is going to be a good lineup.
Speaker AIt's going to be great fun.
Speaker BGreat fun.
Speaker BCheryl's coming.
Speaker BShe's put.
Speaker BI'm really excited.
Speaker BGood.
Speaker BCheryl has just bought a ticket today.
Speaker BFantasy in November and, But yeah, just let me know, email me or I will be ringing you.
Speaker BJust bear with me because there's a lot of people to get through if you haven't had my call already.
Speaker BIt will come at some point over the next couple of weeks.
Speaker BTigers.
Speaker BBut I do work for the pet.
Speaker BKen, Just randomly ring her.
Speaker BI know, it's just not a random person, you can't speak to her.
Speaker BBut yes, thank you so much.
Speaker BThis will be going live on Monday on the podcast for anyone that's listening to afterwards, please go and do the quiz on Fanny's website and we will put all the details on there.
Speaker BAs soon as she sends them to.
Speaker AMe, I'll do it right now.
Speaker AThank you very much for the opportunity and it's lovely to meet you guys in the group.
Speaker AI hope to meet some of you much better soon.
Speaker ABetter, yeah.
Speaker AAnd yeah, you got a new, new person in your group.
Speaker BFabulous.
Speaker BLove it.
Speaker BMassive fan.
Speaker BSo, right, I'm gonna go because we'll be on 50 minutes, but anyone that wants details, we'll put it up there.
Speaker BHopefully get your tickets in.
Speaker BWe'll see everyone in November and I'm sure you will see Fanny soon because we'll be in the private Facebook group at some point once I get that organized.
Speaker BBut yes, thank you so much and we're gonna go.
Speaker BThank you everyone.
Speaker BHope you have a great week and have a good weekend and we'll catch up with you soon.
Speaker ATake care.
Speaker BThanks very much, Vicky everyone.
Speaker BThanks for listening.
Speaker BIf you've enjoyed my podcast, don't forget to subscribe for me.
Speaker BAnd if you want to speak to me, please visit my website@www.petaccountant.co.uk and if you'd like to join my Facebook group, which is full of like minded pet professionals, then search accounting for pet professionals in Facebook and I will see you there.