Hi, all.
Speaker AThis is Sami from Hairdressers Strong.
Speaker AToday's episode is a little different than usual because instead of just talking about business models and things, we're actually gonna walk through them and literally walk through them.
Speaker ASo last month we were in Chicago for Beauty Gives Back, and we visited Dana Fountain, who is a visionary beauty entrepreneur, multi concept salon owner and author of the Beauty Blueprint, and the founder of Chicago's largest bridal beauty agency.
Speaker ASo she built seven different salon concepts, each designed around the stylist who work there.
Speaker ASo different ages, niches, business models, different ways of working, and all of them are thriving because they were created with the stylist at the center.
Speaker ASo in this episode, she takes us on a live tour through all seven spaces and her wedding and event venue, Row 24.
Speaker AAnd along the way, we talk to Dana about partnerships, collaboration, and why building for the people creates environments where stylists grow and thrive.
Speaker ASo let's jump right in.
Speaker BHey, what's up, everybody?
Speaker BWe are here at Beautyhood in Wicker park with Dana Fountain and her partner, Noemi Deluna, and we're getting a tour.
Speaker BAnd just to, like, before we start the tour of the space, why don't you tell me a little bit about, like, your.
Speaker BYour vision and how this.
Speaker BHow this turned into partnering with Dana.
Speaker CMy vision was just to have everybody here with, like, a girlfriend feel everyone in their own little niche.
Speaker CHair, nails, lashes, tattooing.
Speaker CAnd I wanted to just to make.
Speaker DIt feel like a living room space.
Speaker CLike where we could all kind of network between each other.
Speaker CAnd when it was that time for me to find my own space, I reached out to Dana because I just look up to her.
Speaker CShe's such a great person, and she loved my vision, and she came in with open arms.
Speaker DYeah.
Speaker BNice.
Speaker BAnd so how did you know Dana?
Speaker CI worked with her through Pin Me Up.
Speaker CI still do.
Speaker BOkay, cool.
Speaker BAwesome.
Speaker BSo a relationship turned into a partnership, and.
Speaker EAwesome.
Speaker ACool.
Speaker BSo, Dana, tell us what.
Speaker BWhat exactly?
Speaker BHow.
Speaker BHow that.
Speaker BHow that created in your.
Speaker BIn your mind.
Speaker AYeah.
Speaker DSo Mimi and I've been working together for 17 years now, so we would do weddings together.
Speaker DI'm here, she's makeup.
Speaker DSo we're a team a lot.
Speaker DWe knew each other really well.
Speaker DAnd the space that she was working at was closing.
Speaker DShe was ready for her own space, and I just loved her vision and loved.
Speaker DShe's from worker park area, and this is such a great part of Chicago, and she just wanted space in this area.
Speaker DSo I loved that the niche focused artists could all have a home And I come from the hair side of things and more of like a full service, typical salon.
Speaker DAnd so I just thought it was like different and cool and it would have a cool vibe.
Speaker DAnd then when we sat down and we put together the website and the branding and everything, it's just a special place.
Speaker DSo I was happy to come in in a partnership role and it was her vision, it was her ideas, it's how she wanted it to look and feel.
Speaker DSo I'm actually 30% owner and I was happy to come in, in that support row just to do kind of the business end of things.
Speaker DAnd then she's the one boots on the ground.
Speaker DShe's here every day, you know, kind of take care of, taking care of the day to day.
Speaker DSo it's great.
Speaker BI love that.
Speaker BSo last, last question.
Speaker BSo being, being the, having a partner to help you with the business side of things, how like, can you just tell the audience, anybody who's thinking about going to business, what that is?
Speaker BWhat that is?
Speaker BLike not feeling like you have that kind of that person, that support, like, does it mean that you get to focus on other things or, or, I don't know, anything that comes to mind when I say that.
Speaker BYou don't even have to answer that question.
Speaker CIt just feels good to have someone to vent to and be like, I'm having a freak out moment and you know, them saying it's okay because I feel like if it was me by myself, there's really no one I could like reach out to, you know, So I just like that, that part of it.
Speaker CAnd yeah, her reassuring, like, stay cool, like two.
Speaker DFor us, the innovativeness over the years because, you know, we, we had like one group of people and one of the girls opened their own space and we, we've always like supported that.
Speaker DObviously, like, that's what we did.
Speaker DBut there's been some turnover.
Speaker DSo then we had to like come back together and like get innovative again.
Speaker DSo then we brought in like tattoo removal.
Speaker DWe have, we partner with a laser company.
Speaker DWe do tattoo removal now.
Speaker DSo, you know, it's not.
Speaker DYou have to sometimes be innovative as people move in and out of your business.
Speaker DAnd if I think when you're alone, it can be, you can take it very personal.
Speaker CYeah.
Speaker DYou could be like, yeah, what the hell.
Speaker DBut you know, it's because you just.
Speaker CGrow a friendship with everyone here and when their time is, you know, I want to open up my own salon.
Speaker CYou're just like, no, we work so well together.
Speaker DYeah, love this.
Speaker DSo we've gone We've gone up.
Speaker DWe've gone through that a few times.
Speaker DThere's.
Speaker DThere's been a couple girls that have left here that have then moved on to open their own salon.
Speaker DAnd really, that speaks to the success and the mentorship of both of us because they saw us do it and then they knew they could do it.
Speaker DSo we had to be happy for them, even though we were sad.
Speaker DBut then we also had to get back to the drawing board and figure out how do we make up that revenue that we are now losing?
Speaker DSo it's much easier doing that together.
Speaker CYeah.
Speaker BNice.
Speaker BAwesome.
Speaker BWell, we're going to now take a tour.
Speaker BSo for all of you listening on podcast, would you.
Speaker BWould you all just kind of describe what we're.
Speaker BWhat we're going to see on this tour?
Speaker DYeah, sure.
Speaker DSo upstairs, we have three hairdressers.
Speaker DWe have two nail technicians.
Speaker DWe have two lash stations back here.
Speaker DMimi works out of our lash station.
Speaker DAnd then as we move back here, we have our laser room back here we have a shampoo balm.
Speaker DAnd then we have our laser room back here.
Speaker DRestroom on this first floor.
Speaker DAnd then we're gonna head downstairs.
Speaker DSo downstairs in the city of Chicago, the license, the tattoo license is per room.
Speaker DSo down here we have it licensed for tattooing, so you have to have a certain kind of hand washing sink within a certain amount of feet within your station.
Speaker DAnd then we also have another treatment room back here that an esthetician works out of.
Speaker BNice.
Speaker BAwesome.
Speaker DSo it's licensed for pretty much all different types of technicians, depending on, you know, what field they're in.
Speaker DAnd what's great about having an environment like Beautyhood is they're all different.
Speaker DSo then that way they're feeding off each other, they're sharing clients, things like that.
Speaker BAwesome.
Speaker BAnything you'd like to say about the space as we wrap it up here?
Speaker CI mean, it's just a beautiful space for all artists.
Speaker CEveryone feels super comfortable here.
Speaker CThey're always saying, like, the vibe, the vibe.
Speaker CAnd I'm like, I need to unleash the whole vibe, you know, And I just can't wait to see what's next for it.
Speaker BAwesome.
Speaker BWell, thank you both for this, and we'll go off to the next one.
Speaker BAll right, all right, all right.
Speaker BWe are at our next stop on this tour of Dana Fountain's businesses and meeting all her partners.
Speaker BWe are at Pure Beauty in Gold Coast Chicago with partner Sam Gazarian.
Speaker BSo, Sam, tell us about the space.
Speaker CYeah, so we are a beauty co working space, and we provide A solution for medical aesthetic providers.
Speaker CSo anything from medical director to access to wholesale retail accounts, we're here for them in the Gold Coast.
Speaker BAwesome.
Speaker BOkay, and now, Dana, tell us about this partnership and how it happened.
Speaker DYeah.
Speaker DSo Sam and I worked together doing hair and makeup.
Speaker DShe's a makeup artist, I'm a hairstylist.
Speaker DAnd we were often partners doing weddings together.
Speaker DSo we got to know each other really well and we became friends.
Speaker DIn 2019, I bought out my partner in Pin Me Up.
Speaker DAnd when I did that, Sam was like, hey, can I buy in?
Speaker DAnd I was like, oh, maybe.
Speaker DAnd so then we kept kind of the business conversation going over the years, and then we got through Covid, we both had small children, and we decided that post Covid, there wasn't really a space like hygienic, convenient workspace for beauty professionals to take their clients.
Speaker DShe was not going into people's homes after Covid with new babies.
Speaker DAnd we just knew a space was needed.
Speaker DI had Pin Me up was at its all time high with all the influx of weddings, and people kept asking me to use my one makeup station.
Speaker DSo Pin Me up was kind of growing out of one of my spaces, and her and I wanted to do something together for a long time.
Speaker DSo we got together.
Speaker DWe found first our Kinsey location and created Pure Beauty, which is geared towards freelance hair and makeup artists.
Speaker DWe also had some treatment rooms, and so we started working with some independent beauty practitioners that needed treatments for space.
Speaker DAnd then not long after we opened Kinsey, we found this space that came about, and it was already kind of suited with rooms, and we had an influx of renters at our Kinsey location that was also looking for space.
Speaker DSo we then, almost a year later, opened up Pure Beauty Suites.
Speaker BOkay, so let me get this right.
Speaker BYou all were working on in another space, and you weren't partners there, and then you became partners to open this space?
Speaker DYes.
Speaker DSo she was a freelancer for my bridal team.
Speaker BOkay, got it.
Speaker BAwesome.
Speaker BThis is so great.
Speaker BIt's a beautiful space for all the podcasters that are just listening to the audio here.
Speaker BIt literally feels like a workspace with rooms around the edges, and in the middle, there are couches along the edges of the open space, and open walls are like countertops.
Speaker BThere's even a conference room room.
Speaker BBut I will let you take us on the rest of the tour.
Speaker BThe Pure Beauty.
Speaker BAnd, like, can you explain, like, all of that stuff?
Speaker DYeah.
Speaker DSo after we opened this space, we actually entered into another partnership with one of our renters that was A aprn.
Speaker DAnd she was a injector, Botox, all the things educator out in the medical space.
Speaker DSo Sam, Alice and I partnered on a platform called Pure Aesthetics.
Speaker DSo we actually have a business inside of this business.
Speaker DAnd Puresthetics is a platform that medical aesthetic practitioners can plug into.
Speaker DSo we provide space, medical director, access to wholesale pricing, and just a community and education for new aesthetic practitioners and experienced aesthetic practitioners to come together and have a community to see their clients.
Speaker BAwesome.
Speaker BSo I'm gonna explain this in a.
Speaker BAnd I want you to tell me if I got it right.
Speaker BSo there's the space that you all are partners on, and then there are two platforms with inside or one platform.
Speaker DOne platform.
Speaker DOne platform.
Speaker BWhich is Pure Aesthetics.
Speaker BGot it.
Speaker BOkay.
Speaker BSo Pure Aesthetics is a.
Speaker BIs a business within the brick and mortar business.
Speaker CYeah, it's kind of like an umbrella.
Speaker CSo we have.
Speaker CThe first space is Pure Beauty that caters to hair and makeup freelance individuals.
Speaker CThe second space is just the suites.
Speaker CSo we have in total nine rooms that service our service providers.
Speaker CRight.
Speaker CAnd then the third space is paresthetics.
Speaker CThat's for medical injectors.
Speaker CAnd in all of that, we put provide a ton of collective resources, education, community, focus.
Speaker CSo that's kind of like the premise of everything.
Speaker CIn short, that's like the short, quick snippet of everything.
Speaker BI love it.
Speaker BThat was so good.
Speaker BThank you for jumping in and Satan.
Speaker CBecause I can see how it gets, like, very convoluted.
Speaker BAnd we just had a pre.
Speaker BConversation.
Speaker BYeah.
Speaker BAnd I had it.
Speaker BI thought I had it.
Speaker DAnd Puresthetics is a renter of Pure Beauty.
Speaker DSo, you know, they're separate businesses.
Speaker DThey're run separately.
Speaker DThey just are.
Speaker DAre, you know, sister companies.
Speaker BOkay.
Speaker BAnd then I have a. I have a business question.
Speaker BIs.
Speaker BSo the.
Speaker BThe space, does it.
Speaker BIs it a separate entity that leases out to Pure Beauty and in Pure Beauty leases out to Pure Aesthetics.
Speaker DCorrect.
Speaker DYeah.
Speaker DThere is a real estate holding company that owns the building.
Speaker BOkay.
Speaker DAnd then it is like commercial real estate.
Speaker DSo all of the spaces inside the building are then leased to the tenants.
Speaker BAnd everything's split up and separate out.
Speaker BNice.
Speaker BAwesome.
Speaker BCool.
Speaker BLet's do a little bit of visual tour here.
Speaker BSo what are we looking at?
Speaker BWhat is this?
Speaker BThis is one of the puresthetic spaces.
Speaker DYeah.
Speaker DSo Pure Aesthetics has two rooms now in the space.
Speaker DSo we have one of our nurse injectors that was looking for more of a room share situation.
Speaker DSo we have this space that they book by four hour increments.
Speaker DFour or eight hour Blocks to see their clients.
Speaker DAnd then we also have this room that one of our nurse injectors has part time.
Speaker DAnd then that opens us up for more inventory for our members to book space as well.
Speaker DSo we have two spaces in the, in the, in the space.
Speaker DPure Aesthetics has two spaces in the space.
Speaker DAnd then we also have a microblading company called Evertrue.
Speaker DThey rent these two rooms and they have four people on their team.
Speaker DAnd then we have a laser hair removal company called Body Laser Studio, and they rent that room and do laser hair removal.
Speaker DSo this space turned into mostly medical aesthetic services.
Speaker DSo it kind of keeps it elevated.
Speaker DIt keeps, you know, the hair and the color and the mess and all of that out of this location and into our other location.
Speaker BI just love how it's so many.
Speaker BLike, I feel like you were creative with creating the space and thinking about how to, how to serve the different people versus, like saying, I want to do this thing that already exists.
Speaker BAnd let me repeat a model.
Speaker BEven though you might seem like a similar concept, the nuances of it are so creative.
Speaker DAnd it comes down to amenities and what people need to be successful.
Speaker DAnd so sometimes a salon environment isn't the best solution for a nurse injector.
Speaker DNow, it happens often because they can share clients and there's good networking and all of that.
Speaker DBut what I have found is people find their ways into my spaces and it's not necessarily the best solution for them.
Speaker DBut that doesn't mean that we can't do business together.
Speaker BTotally, totally love it.
Speaker BAll right, well, until the next stop, let's keep on going.
Speaker BAll right, we are at another stop on the journey through Dana Fountain's empire of businesses.
Speaker BAnd this one is called Pure Beauty.
Speaker BWe were at Pure Beauty Suites.
Speaker BNow we're at Pure Beauty and we are in River North Shore, Chicago.
Speaker BAll right, so tell us a little bit about this space and what and then go ahead and feel free to describe what we see for those who are listening.
Speaker DYeah.
Speaker DSo Pure Beauty came from a solution for freelance professionals needing a studio home.
Speaker DMost freelance professionals, like the artists on my team for Pin Me up, their work is on location or if they're in studio, they're only in studio maybe one or two days a week.
Speaker DWeek.
Speaker DSo I have a large bridal team.
Speaker DI have about 150 artists on my team.
Speaker DAnd where we were doing our trials before, there's only one makeup station.
Speaker DSo oftentimes they would say, hey, can I rent your makeup station or use your makeup station?
Speaker DBut we were so busy that there wasn't space.
Speaker DSo Sam and I had the idea to create a shared artist workspace for freelance professionals.
Speaker DPin me up.
Speaker DWho is.
Speaker DMy bridal team would be a member of the space.
Speaker DSo this is a membership based model.
Speaker DIt's a shared artist workspace with a membership based model.
Speaker DSo my bridal team works out of here.
Speaker DPin me up.
Speaker DWe do have two other bridal teams that work out of here as well.
Speaker DWe then also have members that take their clients out of here as their studio home.
Speaker DSo the difference between this space and like a full service salon space is it's not dedicated space and there's no storage.
Speaker DSo most of our artists come in with their kits, meet their client, meet their clients needs, and then take their things with them.
Speaker DIt is a kind of keypad, locked door.
Speaker DThe studio is open and available 24 7.
Speaker DSo we cater to all types of freelancers that meet their clients at their shared studio.
Speaker BNice.
Speaker BNice.
Speaker BOkay, so cool.
Speaker BSo first of all, the cold co working concept I'm a huge fan of and I've been looking for different ideas on how that would run because I really do think that that is the model of the future.
Speaker BNot to say anything about regular salons, salon models, but I do think as things evolve with independence is such a big thing.
Speaker BFirst of all, I guess, first question, how long have.
Speaker BHow long ago did you think about this idea?
Speaker DYeah, so we emerged with the idea of Pure Beauty after Covid.
Speaker DIt was kind of a space where a lot of makeup artists were going into people's homes for trials and things like that.
Speaker DAnd we just really wanted to create a hygienic, convenient workspace for professionals.
Speaker DWe also found that there's not a lot of community within the freelance space.
Speaker DYou either work for a team or you have your own clients and your own gigs.
Speaker DBut then if you're booked, you don't really have someone to pass that business along to or to collaborate with.
Speaker DSo we both have not a competitive bone in my body.
Speaker DEven though I have a large bridal team with a lot of freelancers, it's still plug and play.
Speaker DSo they still have their own clients and their own opportunities.
Speaker DBut we wanted to really create a community.
Speaker DAnd then we also saw a void in education for freelance professionals.
Speaker DSo we also offer Peer Edu twice a year, which shows freelancers how to set themselves up as businesses, how to make sure their contracts are done correctly, and communication strategies and all of that.
Speaker DSo Peer Beauty to us was more than just a space, the beauty co working space.
Speaker DIt was the community and then also just being able to share opportunities with each other.
Speaker BNice.
Speaker BOkay, so tell us a little bit about the business model you said.
Speaker BWe were talking before we got on camera about the different tiers.
Speaker BCan you tell us a little bit about how that works?
Speaker DYeah.
Speaker DSo our tiers run from $500 a month down to $99 a month for members.
Speaker DAnd then we have by hour, half day or full day station reservations or suite reservation.
Speaker DSo we have three treatment rooms here.
Speaker DOne is available for a by half day or by full day rental.
Speaker DAnd then we have our bridal suite, which is a great elevated space.
Speaker DSo someone has like a private client or somebody that they are providing an upscale luxury service to.
Speaker DThey can take them into the bridal room.
Speaker DIt has beautiful lighting and then it's their own private space.
Speaker DSo the bridal room is available also by the half day or full day rental.
Speaker BNice.
Speaker BAwesome.
Speaker BSo yeah, so you could do.
Speaker BSo someone could come in, bring an entire bridal party in and take care of them.
Speaker BYou host classes in here.
Speaker BDo you ever do any sort of like team, like I guess the.
Speaker BThe built.
Speaker BBringing people together is around education.
Speaker BYeah, yeah, yeah.
Speaker DSo we've had, we've had brands like Color, Latin, Latino, Olaplex rent the space and do trainings for their own team.
Speaker DWe've hosted master classes, both partnered with Pure Beauty and artists on their own that just do a full space buyout and host their own class.
Speaker DWe've done master classes where we partner with artists where we both promote the event and then we kind of split ticket costs and then, you know, the space gets paid for that way.
Speaker DSo it's really a collaborative space all the way around and it can house many things.
Speaker DWe've done even like mixers and networking events and wellness events.
Speaker DLast year we did a wellness event in the winter, I think it was in October, when all the bridal artists were coming off of a very busy wedding season.
Speaker DSo we did like a sound bath and a yoga night where we just all got together and took care of each other.
Speaker DSo the space can do many things.
Speaker BNice.
Speaker BI love it.
Speaker BCommunity.
Speaker BI like the flexibility and I think you said, and I can't remember if you said this before we got on camera after, but the whole, the whole system of getting into the building, having access, there's a, there's a QR code.
Speaker BCould you tell us a little bit about that?
Speaker DYeah.
Speaker DSo the space is pretty much self managed.
Speaker DYou can, when you create, when you create a station reservation, you get the code to get into the building.
Speaker DAnd that will get you up into the elevator.
Speaker DAnd then the artists that are in and out just kind of, you know, take care of the space.
Speaker DWhoever's here first open, opens up.
Speaker DWhoever's gone last locks up.
Speaker DAnd then it's just available, readily available 24 7, pretty much.
Speaker DAnd all you have to do is go onto our Instagram, onto our link tree, and book a station or a room, and then you can come on in.
Speaker BNice.
Speaker BAwesome.
Speaker BOkay, cool.
Speaker BSo let's do a little tour, and let's see.
Speaker BLet's see a little bit more of the space.
Speaker BSo you said that we have treatment rooms available for, like, half day, full day, and by the hour.
Speaker BYeah, yeah.
Speaker DAnd then we have, like, a massage bed and just some, like, house equipment.
Speaker DSo if you were, like a lash artist or something, you know, you can kind of suit the room for what your needs are.
Speaker DIn this room, we have two spray tanning gals that share this room.
Speaker DSo they usually meet their clients here on, you know, Thursdays or Sundays and do their spray tans here.
Speaker DOur brides love this service.
Speaker DAnd then in our bridal suite, same thing.
Speaker DWe have really great natural lighting in this room.
Speaker DAnd then there's both, you know, a hair and makeup station, and, you know, chairs can all move around, so.
Speaker BNice.
Speaker BAwesome.
Speaker DCool.
Speaker BThis is amazing.
Speaker BAll right, well, thank you for this, and we're off to the next spot.
Speaker BHey, what's up, everybody?
Speaker BWe are continuing our tour through Dana Fountains empire of salon.
Speaker BCom Concepts.
Speaker BAnd not just really salons, but all kinds of, like, different businesses within our industry.
Speaker BWe have a little bit of a.
Speaker BOf a curveball here with the bodega.
Speaker BAnd so we are in the Loop in Chicago, and we are in inside of a building in which you have four salons with the varying concepts.
Speaker BAnd then you also have this space that's, you know, know is under construction.
Speaker BSo why don't you give us any other context for the introduction before we go on and we see, like, the story in chronological order of how this whole thing happened.
Speaker DYeah.
Speaker DSo I've been here at 111 North Wabash in the Loop for 14 years.
Speaker DIt started from I was renting a chair in the building across the street, and then this building went from rental office space to office condominiums.
Speaker DSo I was presented the idea of purchasing an office condominium for my salon business business.
Speaker DAnd so I did that 14 years ago.
Speaker DAnd then since then, other opportunities have presented themselves.
Speaker DSo I currently have four salon spaces in the building.
Speaker DI operate out of two entities.
Speaker DMainSpace LLC operates out of three of those spaces with a couple different concepts under that umbrella.
Speaker DAnd then I have a partner in my 18th floor space called Neon Avenue, and that's a full service, mostly independent contractor environment in this building here.
Speaker DThis opportunity just came about, and we just purchased this space to open a bodega.
Speaker DSo it's kind of the curveball, but really, this building for us is just great investment with owning our spaces, and then also the gamut of people that we can service, both technicians and clients.
Speaker BOne thing that you'll get, everyone will get to notice when we're going through the tour is, one, there's a storyline, which I love, and I think that's a huge part of this portion of this story and this journey.
Speaker BBut also, two, I just want everyone to pay attention to the fact that as a business person, you are building spaces for other people as opposed to building the space that you think it should be.
Speaker BAnd I think that that's a really important thing to remember because in the world of business, sometimes that we have to push ourselves away from it and be a business owner looking at our business versus being inside the business and thinking about it there.
Speaker BSo I'm super excited for the tour.
Speaker BIs there any last context, or should we get going?
Speaker DWell, we can get going.
Speaker DI'll show you.
Speaker DShow you where to go.
Speaker BAwesome.
Speaker BAll right, let's do it.
Speaker DSo the seventh floor of the Garland building is where I started in 2009.
Speaker DI was presented with an office condominium that was for sale, and it was already a salon.
Speaker DSo I quickly jumped on the opportunity to own a salon suite before salon suites were ever a thing.
Speaker DAnd even though it's a really small space, probably just enough space for what most salon suite owners work out of, I worked out of here with three other artists.
Speaker DAnd what was really cool about working downtown was I started with different artists in different spaces right away.
Speaker DSo I worked with two barbers and another hairstylist.
Speaker DAfter we moved out of this space onto another space, Reggie, who is still in the space now, has been with me for 14 years.
Speaker BAmazing.
Speaker BAwesome.
Speaker BThis is so exciting.
Speaker BSo we're gonna go inside and we're gonna check out the space and even get a chance to talk to Reggie.
Speaker DYeah, we're here with Reggie.
Speaker DOne of my longest male relationships in my life.
Speaker DWe've been together for 15 years, and when we were out of this space, when we were working out of the space, it was myself, Reggie, Jave, and our friend Stephanie, who still works with us also to this day, when the other spaces Came about throughout the building.
Speaker DReggie decided to stay here and built a small team.
Speaker DSo small team now busting at the seams.
Speaker DReggie, what would you say the best part about working in the Garland building.
Speaker EIs the diversity of Chicago, the diversity of the corporate area.
Speaker EI think we have three or four colleges, two high schools.
Speaker ESo everybody can come here, feel comfortable.
Speaker EAnd I'm like a mentor, a dad, and I try to treat people like I want to be treated.
Speaker EAnd then when they can come here from California, Dubai, all over the world, they could get hair art, more than just a regular haircut.
Speaker EAnd then they feel like they're at home by us sitting in a little circle.
Speaker EI made it like, you know, either we.
Speaker EYou could talk to your barber, or we could talk as a group.
Speaker EAnd it brings us closer together, especially, you know, the difference in everybody.
Speaker ESo we always started off with, how do you make your chicken?
Speaker DThat's right.
Speaker EAnd we just talk about, how do.
Speaker DYou make your chicken?
Speaker EIt brings the diversity in the room.
Speaker EMy mama used to do with curry.
Speaker EI'm from the South.
Speaker EWe used to do it with this seasoning.
Speaker EAnd so we talk about food, then we talk about events, and then we can share and network where you work.
Speaker EAnd then they're like, oh, man, I can help you out.
Speaker EAnd then become a little downtown.
Speaker ECould be a community right up here.
Speaker DAnd what's so special about all the artists and how we all work together?
Speaker EWhat's so special about it?
Speaker EEverybody's different.
Speaker EIt's not one of us that do the same work.
Speaker EBut we all are professional, and, you know, we tough on each other.
Speaker EYeah, you have to do work because I don't like bad reviews.
Speaker EI found out about Yelp and reviews.
Speaker ESo the thing I want to do is always tell people three bad reviews, and we got to talk.
Speaker ESo do your best.
Speaker EAnd what I do is they let me critique.
Speaker EThey work every artist, or even if they've been doing it for years, they'll see me look at them.
Speaker ERich, can you show me?
Speaker EWhat do you think?
Speaker EAnd then it makes the customer.
Speaker EYou would think the customer would be upset about it, but, you know, with me having a reputation, they want to hear my insight on what's next on hair or what technique or what tool they might need.
Speaker ESo my experience is needed still, I feel like.
Speaker DYeah.
Speaker EThank you so much, and I appreciate that.
Speaker EThank you, Dana.
Speaker BSo now we're at the second space.
Speaker BSo tell us this.
Speaker BTell us about how this thing.
Speaker BThis one came about.
Speaker DYeah.
Speaker DSo I had a pretty good relationship with building management and another Space became available.
Speaker DThey knew we were pretty quaint in 704 working four technicians out of 294 square feet.
Speaker DAnd she came up, gave me the opportunity for this space.
Speaker DAnd what I loved about it was it was still able to access water, so shampoo bowls weren't a huge issue.
Speaker DAnd it had the lake view.
Speaker DSo being downtown, we're right over the bean looking at Lake Michigan.
Speaker DAnd it was beautiful lighting.
Speaker DSo for salon, it was beautiful lighting.
Speaker DSo we worked six people out of this space.
Speaker DA little bit bigger than the other one, but we worked six people out of the space.
Speaker DAnd now I rent this space to two men's grooming specialists that have their own basically double suite.
Speaker DSo it's a great space.
Speaker BNice.
Speaker BAwesome.
Speaker BWell, let's go in and take the tour so we can see what we're working with.
Speaker BOkay, so we're in the space now.
Speaker BSo tell us what, what we're seeing for those listen on podcast.
Speaker DYeah, so we have basically two rooms with a common area with two shampoo bowls.
Speaker DIf you want to come over here and look out the window, we have a beautiful view, great lighting, great natural light.
Speaker DWhen I saw this space, I was like, okay, I have to work out of the space.
Speaker DSo I used to work right here in this corner, and I had the bean and the lake out the window and just the best light you could ever imagine, especially being in a office building.
Speaker BYeah, the light is amazing.
Speaker BThe view is amazing.
Speaker DIn the summertime, I can open my windows.
Speaker BI love the water and the green.
Speaker DMy little happy place.
Speaker BThis is amazing.
Speaker BAll right.
Speaker BAll right, cool.
Speaker BThis is so awesome.
Speaker BAll right, well, now we'll go off onto the next one.
Speaker BOkay, now we are on the 13th floor.
Speaker D13Th floor.
Speaker BThis is location number three in this building.
Speaker BSo tell us the story about this one.
Speaker DYes.
Speaker DSo this is my third space that I operate under the main space LLC umbrella.
Speaker DAnd this is our 10 chair salon.
Speaker DThis is where I now work out of.
Speaker DI was lucky enough to, again, management said there's another space you might be interested in.
Speaker DYou guys are a little tight in here.
Speaker DAnd it was my lake view, so it checked all my boxes.
Speaker DAnd then also there was already a bathroom in the space.
Speaker DAnd so that also gave me access to water to create shampoo bowls.
Speaker BAgain, awesome.
Speaker BAnd so we had.
Speaker BWe just looked at two.
Speaker BTwo different sizes.
Speaker BWhat were the square footage of those two spaces?
Speaker DSo the seventh floor space is 294 square feet.
Speaker DThe 14th floor space is about 1200 square feet.
Speaker DAnd this is actually about 1100 square feet.
Speaker DSo this one's a little bit less square feet.
Speaker DIt's just a bit different use of space.
Speaker BYeah.
Speaker BAnd you'll see when we walk in that.
Speaker BThat you have.
Speaker BWell, we'll tell you all the details, but the layout enables you to put a lot more chairs in.
Speaker BAnd these are.
Speaker BThey rent each station.
Speaker DIs that so?
Speaker DI have both.
Speaker DBoth.
Speaker DI have some booth rental, some commission in both spaces.
Speaker BOh, okay.
Speaker ACool.
Speaker AYeah.
Speaker BAwesome.
Speaker BAll right, well, let's go on in and take a tour.
Speaker BAll right, we are in the third location.
Speaker BAs you can see, a completely different concept and a very different layout from the other two.
Speaker BSo take us on the tour and tell us what we're seeing.
Speaker DYeah.
Speaker DSo in this space, we have 10 stations.
Speaker DWe have men's rooming specialists, barbers, cosmetologists.
Speaker DI have a loctician.
Speaker DI have some.
Speaker DBack here, I have Dr. Binet, who is a very, very experienced cosmetologist and educator that's pretty famous throughout the business.
Speaker DWe also still do some special occasion clients down here.
Speaker DSo this is my original Pin me up mirror where we did our bridal trials for Pin Me Up.
Speaker DAnd then we still have our lake view.
Speaker DSo you kind of come over here and see.
Speaker DWe look over the bean and over the lake and have our lake view in this space space as well.
Speaker BThe view is amazing.
Speaker DAnd then over here we have two shampoo bowls.
Speaker DAnd then back through here, we have bathroom, little tiny break area.
Speaker DAnd our seating area.
Speaker BNice.
Speaker BI love the little seating area.
Speaker BSo we'll definitely get this on camera.
Speaker BAnd what we're seeing is these are portraits, hand drawn portraits of the team here.
Speaker BI love it, the whole vibe.
Speaker BAll right, well, let's go on and see the last of the spaces in this building.
Speaker DAwesome.
Speaker BOkay, we are in the last space.
Speaker BWe are on the 18th floor.
Speaker BAnd tell us the story about this one.
Speaker DYeah, so I love the story.
Speaker DSo my partner in this space, James, he was a booth renter in Mainspace, where we just left.
Speaker DAnd he was more of your full service cut and color.
Speaker DHe had a lot of.
Speaker DHe usually double booked and had a.
Speaker DA client processing while he was servicing his next client.
Speaker DVery passionate about, you know, client experience and all the things.
Speaker DAnd MainSpace was just a little quaint for the way he liked to work in the salon environment.
Speaker DHe came from.
Speaker DHe did come from a commission situation.
Speaker DSo he was grateful to go independent and take his very large clientele into an independent space.
Speaker DBut MainSpace wasn't necessarily the best fit for him.
Speaker DSo what happened was there was another space in the building that set, someone else actually built out and took over and it didn't work out for her.
Speaker DAnd so again with my relationship with the building, the first people they came to was us when another space presented itself.
Speaker DSo the great thing about Neon Avenue is this space was built out by another hairdresser.
Speaker DAnd so it's built out pretty beautifully.
Speaker DThe other spaces I kind of makeshifted into a salon.
Speaker DThis one was built out to be a salon.
Speaker DSo we kind of got lucky with Neon Avenue and then we came in, we took over this space, and then some people from the salon that he worked with before also joined him now that we had space space for them.
Speaker BOkay, so the three spaces we just saw you own outright with yourself.
Speaker BAnd then this is the one space in this building that you have a partner with, correct?
Speaker DCorrect.
Speaker DYep.
Speaker BAwesome.
Speaker DJames is my partner.
Speaker DAnd the other cool thing about this building is being office condominiums.
Speaker DWe first took over the space in a rental situation.
Speaker DThere was a like investor that owned 14 units in the building and then rented them to the businesses that were in them.
Speaker DAnd during COVID they actually went under.
Speaker DAnd so then we were able to purchase this space out of foreclosure.
Speaker DSo we actually came up twice on the space.
Speaker DSomeone else built it out for us and then someone else owned it before us.
Speaker DSo we were able to purchase the unit.
Speaker DWe now own the unit.
Speaker DAnd we didn't do a build out.
Speaker BSo the person who did the build out was.
Speaker BIt was Elise with that.
Speaker BOh, interesting.
Speaker BOkay.
Speaker BAnd so what is the model in this one?
Speaker DYes.
Speaker DSo this one is a little bit tiered.
Speaker DSo downstairs our booth rent stands starts at about 275 a week.
Speaker DAnd it's pretty low amenities.
Speaker DEveryone shares towels and I provide one shampoo.
Speaker DBut the rest, they all take care of their own things up here.
Speaker DWe knew everybody that joined James were also colorists.
Speaker DSo we came together and we came up with a color budget, a weekly color budget and a weekly back bar budget.
Speaker DSo instead of everyone having their own color stock that would also then need storage for each other color stack, we have a color bar that we stack weekly.
Speaker DAnd.
Speaker DAnd if anybody needs something above and beyond what is provided, they purchase themselves, like their foils or their bleach or things like that.
Speaker DBut for the most part, everything that they need is here.
Speaker DAnd it also teaches them all to like, work efficiently.
Speaker DRight.
Speaker DYou don't need a bunch of like.
Speaker BBecause you don't want to run out.
Speaker DTotally.
Speaker DRight.
Speaker DSo we have eight stations up here and a little bit Higher amenities.
Speaker DSo we provide like coffee, tea, water, wine, things like that.
Speaker DThere's more seating area.
Speaker DThere's more processing area.
Speaker DThere's three shampoo bowls.
Speaker DThere's a small break room and things like that.
Speaker DSo it's just a little bit higher amenity.
Speaker DAnd our booth rent here starts at 400 a week, but it includes your product.
Speaker BOkay.
Speaker BAnd having color supplied at a booth rent situation.
Speaker BSounds incredible.
Speaker BSo let's go and check it out.
Speaker DAwesome.
Speaker BOkay, so we are in Neon Avenue Salon.
Speaker BThis is the last stop and.
Speaker BAnd also the last one that you opened.
Speaker BTake us on the tour.
Speaker DYeah.
Speaker DSo we have seating area here.
Speaker DWe have a front desk.
Speaker DNot that we have a receptionist, but people like to just have a point of sale to check their client in and out.
Speaker DNicer client experience.
Speaker DRobes.
Speaker DMost of our clients here get color done, so there's some color robes.
Speaker DAnd then we have eight stations.
Speaker DWe have a little break room here.
Speaker DWe have laundry and dispensary area here.
Speaker DAnd then we have three shampoo bowls back here, some processing stations.
Speaker DAnd then this is our color bar being up here on the 18th floor.
Speaker DWe're on the other side of the building now, but we still get beautiful natural light because we're on a corner.
Speaker BOn a corner.
Speaker AI know.
Speaker DThat's amazing.
Speaker DSo we have some great.
Speaker BAnd it's important for color.
Speaker DImportant for color.
Speaker DYeah.
Speaker DEverywhere in the space has great lighting, and we still get all the natural light.
Speaker DWe just don't have the lake view up here.
Speaker BBut, I mean, it's a city view, though.
Speaker BI mean, which is cool.
Speaker BStill really cool.
Speaker DYeah.
Speaker BAnd you can see all what's happening.
Speaker DYeah.
Speaker BSo we're.
Speaker DWe're down on jewelers Row.
Speaker DSo this is Wabash Avenue.
Speaker DThat's where Neon Avenue came from.
Speaker DColor Avenue.
Speaker BLove it.
Speaker DAnd we're here on jewelers Row.
Speaker DSo down here on Wabash is all the jewelers.
Speaker BAwesome.
Speaker EAll right.
Speaker BAwesome.
Speaker BWell, this has been incredible.
Speaker BWe have one more stop on our.
Speaker DAnother curveball.
Speaker BAnother curveball.
Speaker BOkay.
Speaker BAnother curveball.
Speaker BSo let's go on, and we'll see you soon.
Speaker DSoon.
Speaker BWe are at our final stop, row 24 in South Loop.
Speaker BA venue space part of the Dana Fountain Empire tour.
Speaker BAnd we are in the space.
Speaker BSo, Dana, tell us.
Speaker BTell us, like, how did this space come into.
Speaker BInto fruition?
Speaker DYeah.
Speaker DSo we bought the building in 2016, and we did a full gut rehab and flipped it into a wedding and event venue.
Speaker ASo.
Speaker DSo I met my husband 14 years ago, and he used to run a live music venue in Wicker.
Speaker DPark.
Speaker DAnd then I've had Pin me up my on location bridal beauty agency for 15 years.
Speaker DAnd we thought that we could take our joint experiences and what I knew about weddings and what he knew about service industry and venue and that type of business and put it together and create a venue, space, place.
Speaker DSo we were able to do that.
Speaker DAnd Here at row 24, we host all types of events.
Speaker DWeddings, corporate events, things like that.
Speaker DWe're right outside of McCormick Place, so McCormick Place is just back behind us here.
Speaker DAnd yeah, it's been kind of our love child and we host all types of events.
Speaker BSo the sign behind us says it was all a dream.
Speaker BAnd you were talk, you were talking a little bit about when we first got here before, before we went on camera, a little bit about how you made that dream happen.
Speaker BCan you kind of give us a little insight to that?
Speaker DYeah.
Speaker DSo when we came up with the idea, we thought, okay, we should open a wedding venue.
Speaker DAnd then he pulled in one of his cousins and confidants that was a real, a commercial realtor at the time and found us this building.
Speaker DAnd when we originally looked at it, what we both loved about it was that it was this free span space.
Speaker DSo a lot of the cool, like venues in Chicago, wedding venues in Chicago that were lofted or exposed brick often were smaller guest counts.
Speaker DSo like 75 or 50 guests.
Speaker DThe sweet spot for weddings is about 150 guests.
Speaker DSo you either invite like no one you know or everyone you know.
Speaker DRight.
Speaker DAnd so that's where that like 150 mark came in.
Speaker DSo when we saw this building and we saw that it was free Spanish and we knew how many people, once we found out how many people we could fit in the space, we knew that it could, it could really, it could really work for a wedding and event venue.
Speaker BAwesome.
Speaker BAwesome.
Speaker BSo when you got, when you got here, when you, when you bought the place, what did it, what did it look like?
Speaker BBecause right now, for our podcast listeners, it is.
Speaker BIt's a beautiful exposed brick space, a beautiful chandelier.
Speaker BYou have a loft.
Speaker BI see a door out there.
Speaker EWe'll.
Speaker BI'm sure we'll walk during the court.
Speaker BDuring the tour, you said there was a balcony.
Speaker BSo what.
Speaker BTell us a little bit about that process.
Speaker DSo when we bought the building, it was actually vacant at the time.
Speaker DIt actually had layers of drywall and plaster.
Speaker DSo we didn't even know all of this exposed brick or the foundational brick existed.
Speaker DWe didn't know what condition it was in.
Speaker DSo we didn't know until after we closed.
Speaker DThe first thing we did after we closed is we came in and we took a sledgehammer and knocked down one of the walls.
Speaker DAnd it was all brick.
Speaker DSo we were really excited to know that it could be gutted.
Speaker DAnd so we gutted the entire building.
Speaker DAnd then we brought in all new operating systems.
Speaker DSo we brought in all new plumbing, H vac, electrical, and everything.
Speaker DMy husband says that the chandelier is his second wife.
Speaker DBecause when we found our lighting fixtures, we found this chandelier.
Speaker DThere's two chandeliers, one in the front, one in the back.
Speaker DAnd all the sconces came out of a 53 room home home in Wisconsin that was being auctioned.
Speaker DSo we bought this kind of out of, like, salvage.
Speaker DAnd this chandelier hung in our loft on a pipe and drape for six months before it was ready to be installed.
Speaker DSo my husband took every single crystal off that chandelier, cleaned it, and re hung it.
Speaker DAnd then it was hung the day before our wedding or at our rehearsal the night before our wedding.
Speaker DAnd our wedding was the first event in the spring space.
Speaker BI love that story.
Speaker BAwesome.
Speaker BOkay, well, give us the tour and tell us what we're seeing.
Speaker AYeah.
Speaker DSo you come in here.
Speaker DThis is our front entrance.
Speaker DThis space can seat about 150 people.
Speaker DSo sometimes we see ceremony here on the first floor, and then room flip, cocktail up and then down for dinner, or vice versa.
Speaker DSometimes we see ceremony upstairs and then come down to a beautifully set room for cocktails and dinner.
Speaker DWe have a movable bar that can move anywhere throughout the space space.
Speaker DBack here we have a photo booth under the stairs that comes with your event rental.
Speaker DAnd then we have a private suite here.
Speaker DThis is our bridal room.
Speaker DSo whoever is hosting the event, they have a keypad, locked door that they can store their things and kind of be their little green room area.
Speaker DBack here is like our back of house.
Speaker DWe have full restrooms, men and women's restrooms here, and then this kind of metal door here.
Speaker DThis was an existing kind of utility pit.
Speaker DAnd we created that into our liquor room in my husband's office.
Speaker DAnd then back here we have back of house.
Speaker DSo back here is like our tables, our chairs, refrigeration, some linens, things like that.
Speaker DSo this is all the back of house.
Speaker DAnd then we can come back this way.
Speaker DJust this year, we built out.
Speaker DThis used to just be a carport, like a gravel carport back here.
Speaker DAnd we paved it.
Speaker DWe built a shed to house some of our equipment.
Speaker DAnd now we have some backdoor areas.
Speaker DSo this is great for like cocktail hours.
Speaker DOr you could do a small ceremony back here.
Speaker DBut it just gives us some outdoor space.
Speaker ENice.
Speaker BAnd then you also got a loft and.
Speaker DYep.
Speaker DSo we'll go back in and I'll show you guys upstairs.
Speaker BWhat's the square footage of this space?
Speaker DSo we're about 5,200 square feet.
Speaker DOh, wow.
Speaker DWe can host.
Speaker DSo about we say 150 people seated because that usually gives us like room for dance floor and food stations and bar and people can move around cocktail capacities.
Speaker DWe can hold upwards to about 300 people.
Speaker DSo up here's our mezzanine level.
Speaker DAfter we went with the it was all a dream wall, we played in some other, you know, 2000s R&B and wrap, because that's kind of the era we came from.
Speaker BHere was this loft here.
Speaker DYep.
Speaker DThis is all existing.
Speaker DWhen we purchased the building, this was walled off.
Speaker DSo we knocked down the wall and we put up a banister.
Speaker DAnd this is just mezzanine level but open loft.
Speaker DWhen we had our wedding, we sat 220 people, which we don't recommend, but we didn't really care for our people.
Speaker DSo we put all of our friends up here and then all of our family and older people down there.
Speaker DAnd then once dinner was done, we broke down a bunch of tables and chairs and created a dance floor floor.
Speaker DSo we kind of say 150 people is like our sweet spot.
Speaker DBut when we got married, we packed the place out, so.
Speaker BAwesome.
Speaker BAnd so one thing that we.
Speaker BYou've been mentioning throughout this whole time and we'll spend some time sitting down and talking about more in depth is your Pin Me up membership.
Speaker BRight.
Speaker BAnd so I that.
Speaker BCan you just tell us like a high level about that and how that isn't and you know, one more time that incorporates into the space.
Speaker DSo Pin Me up operates now.
Speaker DIt started in my main space along with the one makeup mirror, and then turned into a member of Pure Beauty.
Speaker DPure Beauty is our studio space.
Speaker DBut Pin Me Up Chicago is my baby.
Speaker DThat's kind of my full time job amongst all my other jobs.
Speaker DWe service over 850 weddings and events a year with a team of 150 freelancers.
Speaker DSo we basically just match artists with clients on their special occasions.
Speaker DSo when I met my husband, he was running a live music venue in Wicker park called Subterranean.
Speaker DSo he knew people and venue and how to keep people safe and how to do the staff and liquor ordering and all that stuff.
Speaker DAnd I knew Weddings and I knew brides.
Speaker DSo we took our joint experiences open row 24, and pin me up is still our other, you know, kind of main source of income.
Speaker DAnd we have grown that business exponentially since COVID to reach about 850 events a year.
Speaker BNice.
Speaker BAwesome.
Speaker BWell, this has been an incredible tour.
Speaker BThank you so much for taking us on it.
Speaker BWe look forward to kind of digging in and kind of learning a little more about Pin Me Up.
Speaker BBut until then, this has been incredible.
Speaker BSo thank you so much.
Speaker DThank you guys for spending the day with me.
Speaker DAnd I love talking about all the different ways to do business and would love to just keep the conversation going.
Speaker BOkay, so before we conclude, what, if any, advice do you have for those that are inspired by what you built?
Speaker BWhat advice do you have for that entrepreneur either aspiring or even.
Speaker BMaybe even struggling a little bit?
Speaker DYeah.
Speaker DSo it always comes back to one of my mentors, always tells me is, plan your work and work your plan.
Speaker DSo a lot of us kind of jump right into what we think is going to work or what we've seen other people do or, you know, I'm going to get my own space because I have enough clients or whatever.
Speaker DBut at the end of the day, you really have to understand your break even point.
Speaker DYou have to understand your individual goals, financial and otherwise, in order to make the right business decisions.
Speaker DSo I always, always, always say, work your plan your work, and work your plan.
Speaker DAnd then in my beauty blueprint workbook, it helps you kind of break that down.
Speaker BAnother thing that we're gonna have to talk about when we talk about the Pin Me up membership.
Speaker BBut until then, thank you so much, and thank you so much for listening and watching, and we'll see you soon.
Speaker DSounds good.
Speaker EAll right.