Speaker: 00:00:00

All right.

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When we're getting set up like that, sometimes it feels like you need to like really

actively listen like, yes, I can hear you because it's like the other person you don't

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know if they can So you're like making really exaggerated head movements.

00:00:13,338 --> 00:00:14,148

Yeah.

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Of course.

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We've had this entertainment outside of.

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still there's a full size semi truck trying to back into a side loading bay across the

street and they had all of us move on this side of the street and the guy doesn't seem

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like he's ever backed a truck up before like I'm not joking like it's it's been over half

an hour my god and they're like running back and forth now there's a new guy getting in

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the truck here

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They're just blocking the whole street.

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Like, they've been like feet from our garage door at times.

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And I'm like, do you know what you're doing?

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Cause like, I don't want to deal with this really.

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Yeah, having always been the apprentice in backing trailers.

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having been married to someone who's incredibly good at backing up trailers, I'm always

the junior trailer backer.

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And, yes, backing up trailers is a stressful enough.

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Like if you've got a big one on and in a tight space, probably in a semi, no thanks.

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No thanks.

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I grew up in the Midwest where even though I wasn't a farm kid, I was always backing up

trailers for some reason.

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Like I had a cabin, so I'd put a pontoon boat in the lake with my grandpas when I was like

14.

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So give me that truck.

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I'll do it.

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Give me that semi truck.

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Let me try it.

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They're so close to this car.

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Okay.

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Anyway, gotta stop looking.

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It's like literally watching a car wreck happening outside.

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in slow motion.

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Perfect.

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My neighbor and I have been texting, making bets about which door he was trying to back up

to.

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Good morning.

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good morning.

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It's been a busy hectic week here.

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finishing up a job and that's looking good.

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We just had a pause just running us an opera on just running it up on the mill.

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And then it just e-stopped out on its own.

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It said, can't run on e-stop and the e-stop wasn't pushed.

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And I was like, what?

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And so I like look at the messages.

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It didn't crash.

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The tool isn't touching anything.

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You know, it like in the middle of a, like a fin, uh, a flat operation.

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So it's like a really light cut and I'd already cut it like three times.

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So I was like, nothing happened.

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I think it was a power surge, which has never happened before.

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So.

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It finished, it looks good right now.

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Weird.

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part, anything you can describe or top secret NDA.

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one of our...

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No, we don't really do NDA work anymore.

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The last one that asked me about an NDA, I just replied, was like, yeah, we don't really

do NDAs.

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They usually don't protect people like they think they do anyway.

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There's all these cases out there where I found some examples where they don't...

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work like you think they do.

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So anyway.

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yeah, I think we've talked about this here before, but I don't, I'm trying to think if any

NDA inquiries have actually gone anywhere.

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I don't know that they have.

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I don't know that I've ever actually signed.

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I've signed plenty for quotes in the past.

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I can't think of one off the top of my head that's actually gone

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And they ended up sending the parts over and it was but it was just like the simplest

thing that like you There's absolutely no reason there would be an NDA for it It's just

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like if this was covered by NDA and protected for some reason I'd never do any work again

after that if it was similar work like It's just like a box out of plywood

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How's your new stick going?

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Who?

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Excuse me.

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What?

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You got a bunch of stick and bundles of sticks.

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sticks!

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I do have lots of new sticks.

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Ah, yeah good.

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Good.

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I dunno, not without its challenges.

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So yeah, we got lots many meters of the new black butt dowel, the reconstituted stuff.

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And it all looks pretty.

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John started clear coating some of it yesterday in the new...

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dipping rig, which has been working really well up until now.

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So we got 100 meters of this stock last year, maybe November, maybe, maybe, where we

started playing with it and fiddling with it.

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Yeah.

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And the new stock looks great, but we're having a little bit of issue with clear coding it

and getting a finish as good as we were getting with the sample stock we had.

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And I'm not sure if it's just the tip.

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No, no, it's same stock, same material.

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It was a sample of the same material.

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But we were not sure whether it's just the moisture levels in the new fresh stock that's

just straight from the factory is higher or something.

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Anyway, because the other stuff sat in our workshop all summer, like got baked in a 50

degree shed probably on some days and then cold and then hot and cold.

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I don't know, need to do more testing but yeah, I'm having a little bit of trouble getting

a good finish on it so far but early days and yeah but it's been rolled, we've rolled that

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stock into production using the 100 meters that we had from last year.

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It's looking really good, happy with it.

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Still got some fine tuning to do on the pencil sharpener in terms of like

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cycles and tool offsets and just little micro adjustments just to compensate for the it is

a more dense material so just some little tweaks to do once we're into it and that's all

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we're cutting then we'll refine the code but yeah it's working pretty well as it is so

yeah it's good

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It's a relief to finally have it.

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Yeah, just need to go through the website now and make a whole bunch of changes to copy.

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Try and find a good way to communicate what the new material is and why we changed and

blah, blah.

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yeah.

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I just from a, I know that exact feeling of like changing stuff and thinking to myself,

like, people are gonna, you know, it's such a big change.

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And then like externally, nobody's gonna know, you know?

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Maybe aesthetically, there would be a minor change, probably, right?

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Like the color is different.

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I don't know, yeah, minor aesthetic difference.

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That's it really from a customer point of view.

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I chatting to someone last night on Instagram who just sent me a DM, like in response to

my Rhino block script, they'd sent me a DM of like, oh, you'd like, you guys do such a

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great job of like continuous improvement and making it better, you know, making it better

for your customers.

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And I was like, well, thank you.

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It's kind of the fun bit, but it's also exhausting, like the constant iteration and

changes.

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Like I went looking in Dropbox for a product drawing yesterday and I found the folder and

I was like, all of these are out of date, because we're just, we constantly fiddle and we

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add this and we change that.

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mean, like overall the product looks the same, but like there's all these little micro

details that we've updated.

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Since those drawings were made, means that they're basically redundant now and need to

make new ones.

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Yeah.

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It's funny we go back and forth on that where I think that you.

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I'd said that to you when you were, I was like, God, that's exhausting when you have to

change after you have a good production process and you had made the new oiling process.

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And you were like, nah, it's just part of it.

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I love it.

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And I was like, I don't know.

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Like, I don't always feel that way.

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Exploration's fun, but sometimes you're just like, no, I don't want to change it.

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I remember that response and I think, you know, part of that response was making excuses

or feeling a bit silly about how quickly we'd rolled into that process and then, you know,

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it had worked well, but there was a level of like self-consciousness of like, yeah,

probably shouldn't have gone down that road so fast, but it did feel like a great

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direction at the time.

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Yeah.

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I don't know.

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like mostly like, that's frustrating, but it has to change.

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And we've got that like over and over again.

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We're finally to a good production process that takes way too long still to set up for the

ATC forks.

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All right.

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So 30 ones, but I went through that was probably the most iterated.

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series of failures and not cheap ones that I've gone through for our own products.

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Like it was just one test fixture after another that I thought this is this is it final

final final final final final like just eventually got to a thing but it still takes us

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too long to dial it in and it's not super easy to like get them to fit just right every

time so once it's going or like just keep

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Keep producing, make a full 100 plus of those.

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Uh-huh, yeah.

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Which the answer from anyone listening is probably just flip and make them on your mill

and stop worrying about it.

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Like, it would be so much easier.

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can probe them, can...

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But...

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you've got auto probing on the mill like it can pick up a probe and do its thing.

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it probably can.

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Do I know how to do that?

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No.

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I mean, I know how to do it in Fusion.

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I don't know if my decade old mill with no memory can do it.

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And it scares me.

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So I don't do it.

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I use the probe for setting offsets, basically.

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And it's on my list of things.

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There's two things that I don't know how to do.

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on that mill that I would love to like, I need to like hire Zappatini to come or something

and teach me is I don't know how to in process probe or probe like, you use the use the

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probe for something useful or they're not work offsets myself.

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And the other is, I don't know how to restart in the middle of a program safely because

that's the way I crashed one time and I was like, no more, no more mess.

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I make that I don't know how to do that.

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So I just started the beginning again.

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Yeah.

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waste some time.

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So when, like you say, you're setting up for those tool forks in the shop, or Ricky is

presumably, where Ricky either just knows how to do it or do you have documentation

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somewhere to reference of like, this is like a step-by-step guide of how to set up that

process and fixture?

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What do you do?

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doing much better about that.

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we have this discussion pretty often that any of those things now that are like every

three months processes for, especially our products.

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I don't know who came up with it.

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Me or Ricky or somebody.

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I think I enabled Ricky basically.

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I made the first one, but I made, we have a little binder with slips and we.

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make guides either in Google Docs and those get stored in fresh desk so we can find them

easily because Google Drive has the worst search of all time.

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And they're color pronounce with like screenshots and steps.

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And then we just the last time we ran them, we updated it further.

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But it's pretty documented to this point where like, I mean, the dream scenario is I've

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that is fairly franchised at this point.

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Like I can not deal with it.

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And there are usually one or two steps where it's like, I can't get him to dial in just

right.

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Like he's running into the height gauge and eventually we get it.

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But it does take too long.

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Like I still don't love how long it takes to get it going, but yeah, that, and I'm to

think what else.

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But I know what you mean, it's like we're constantly changing the production process of

even the 3D printed parts are like, did you remember to do this?

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And they're constantly changing or the file isn't on every machine.

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It's like, how did you send it?

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they changed the slicer and that kind of stuff sucks.

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It's just not easy to document well, but.

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Yeah, and the fact that you've gone for a hard copy printed paper thing for that setup

guide is like great example because I would, at our end, if we had a fixture or a process

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similar to that, I feel like every time we did it, we'd find some minor thing to change or

update or a better way to set it up.

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Super minor little things, but then like, do you go back to Google Docs and then mod there

and reprint or do you just mark up the

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and choppy and be like, ah, that good enough.

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both depends on how rushed things are and how if we forget afterwards, usually the

situation is Ricky is running it, for example, and that those parts and I.

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I go out, see the process struggling in some way.

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I'm like, all right, we need to update that.

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We forgot this last time.

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And so I'll reprint it and hand it to him.

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But I mean, he's capable and does that too.

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And that's been a huge goal of mine is to make these things such that I am not the one

that has to do the updating because then it gets done, right?

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Like it's, it's not just me and that's not the case for everything, but.

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If it, if at all, like that's been, you know, it's taken many years, but you know, Ricky

now has, for example, being the longest employee I've had, like, he now has that mindset

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to like, I made a guide for this thing because I couldn't remember it.

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And that's like the whole thing to me is like, don't, don't worry about remembering it.

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Just remember where to find it and update it, which is also a problem.

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Yeah, totally.

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Cool.

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Cool, cool,

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I heard on like a podcast or a YouTube if you're thinking about hiring and it's like your

first hire, you need to be able to imagine or role play ahead of time.

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The same as offering the job, need to roleplay firing that same person.

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fuck.

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You need to have that conversation in your head because and I we've had this discussion

here It's like I spend six months hanging on to one of my early employees because I kept

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thinking this will get better and I did take that note afterwards for myself and When I

had hired another part-time person and they weren't working out they were gone in two

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weeks because it was just like this is not a cultural fit and they took it well and I'm

not gonna say I do that right every time but

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Just an interesting point that I thought was good.

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You gotta imagine, are they too charismatic?

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And you're not gonna be able to talk about that that's a bad thing, but it's just like you

gotta have the mindset you can do it both ways, because it's just as important as hiring.

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Yeah, interesting.

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I'm trying to put myself in that situation when I've been hiring, thinking about that.

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Like, you know, presumably you don't know this person at all, you've met them once or

twice.

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Maybe the idea of having that hard conversation at that point is kind of easier because

you don't know this person and then it progressively gets harder.

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The more familiar, the more shared experience you have.

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Like I think I'm...

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It's a problem being friendly.

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I like I've got, you know, a year later chatting to Susie, my therapist this week, I've

definitely got like hangover trauma from having made so many people redundant a year ago.

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And I know that's different to like firing someone because of poor performance, but...

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There's a whole lot more guilt tied up in redundancies and downsizing, but yeah, not fun

conversations.

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yeah, interesting thought.

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I mean, I think that's a great exercise to do, definitely.

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Definitely, I'm not downplaying that idea.

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I'm just trying to put myself in that spot and think how that would have gone.

222

00:16:56,768 --> 00:16:57,838

But yeah.

223

00:16:59,831 --> 00:17:09,011

I think it's an interesting perspective because of how romanticized I get about the things

that the new person's gonna solve for us.

224

00:17:10,191 --> 00:17:18,345

Sometimes I get punch drunk with proficiency they will bring or the problem solving and

I'm like, oh, this is perfect.

225

00:17:18,345 --> 00:17:21,485

And then maybe you just get two, I get two.

226

00:17:21,485 --> 00:17:26,008

It's been a while since I've hired somebody, Don't solve the problem.

227

00:17:26,015 --> 00:17:27,435

Yeah, it's interesting.

228

00:17:27,435 --> 00:17:32,275

I've been in the weeds a little bit this week, like updating some stuff in shipping and

dispatch.

229

00:17:32,915 --> 00:17:47,635

And I was thinking about this of like how in the past I've been in situations where it's

for whatever reason, I've empowered others to make decisions on behalf of the business or

230

00:17:47,635 --> 00:17:53,456

like, you know, given people a lot of agency to act independently, which I think is great.

231

00:17:53,456 --> 00:17:56,287

that's important to high performing roles.

232

00:17:56,287 --> 00:18:06,947

But now, know, having shrunk significantly and then I was doing, was looking through

Dropbox, looking, trying to find some files, these drawings that were out of date.

233

00:18:06,947 --> 00:18:14,567

And I was looking through stuff that had just been like old product folders that had been

archived and moved.

234

00:18:14,567 --> 00:18:20,070

And I know why that was done at the time, but I think

235

00:18:20,070 --> 00:18:24,405

Yeah, think at certain stages I've been like...

236

00:18:26,270 --> 00:18:33,310

You know, I don't know how to express this, like, you have to give people that agency.

237

00:18:34,830 --> 00:18:40,890

And I've been kind of a drunk, your use of drunk made me think of it.

238

00:18:40,890 --> 00:18:45,850

I've been kind of intoxicated on the idea of others having a great deal of agency.

239

00:18:45,850 --> 00:18:56,373

then in hindsight, I see all the things I've lost as a result of that as well in terms of

maybe it's a control freak thing, but like,

240

00:18:56,453 --> 00:19:00,976

I came across the original Kidaparts instructions when they first shipped.

241

00:19:01,176 --> 00:19:09,262

And there was this like highly detailed exploded diagram that I'd all completely manually

in Rhino.

242

00:19:09,663 --> 00:19:13,075

QR and links and copy to get started and stuff.

243

00:19:13,075 --> 00:19:15,407

was like, damn, these instructions were great.

244

00:19:15,407 --> 00:19:17,688

Why did we stop shipping these?

245

00:19:18,269 --> 00:19:25,043

And then I think about all the little decisions and you know, other people's roles that

would have influenced changes in those instructions.

246

00:19:25,404 --> 00:19:30,517

and think about, you well, if I just go back to these now, I don't know, you know, I don't

know.

247

00:19:30,517 --> 00:19:35,058

Yeah, I'm not expressing this very well, like, does it undermine them?

248

00:19:35,058 --> 00:19:39,299

Like what or yeah, does it undermine those decisions that we made?

249

00:19:39,299 --> 00:19:49,674

Or is it just natural drift of having multiple parties involved and, you know, different

agendas, different priorities, different aesthetic taste sort of all melds together.

250

00:19:49,888 --> 00:19:54,343

you end up at certain point and then I'm at a spot now where I'm like, no, this is my

business.

251

00:19:54,343 --> 00:19:55,713

I'm going to do it like this.

252

00:19:57,584 --> 00:20:08,617

Right, and I think it's just, mean, the conversations I always have and you'd have to

like, I guess ask them and know that I'm not gonna get frustrated about it, but it's like.

253

00:20:08,617 --> 00:20:18,382

I always think of it like having the conversation of a positive feedback critique in like

a design school sense.

254

00:20:18,683 --> 00:20:31,142

Like the culture, which was actually really a little bit bad for Aaron and I in our early

days of our relationship, early few years there was just this like insane radical honesty

255

00:20:31,142 --> 00:20:34,685

that we had to have in school to like, you know, constantly.

256

00:20:35,477 --> 00:20:44,757

find the best solution or find the best way to talk about how you would come to the best

end product or like, I think the design wants this, you know, it's like this kind of high

257

00:20:44,757 --> 00:20:46,757

flute and stuff.

258

00:20:46,797 --> 00:20:54,597

It's not great for relationships in a large sense where you're just constantly spitting

out this like pure honesty.

259

00:20:54,617 --> 00:21:00,497

And you kind of have to hold a lot of that back to like be a good partner or friend or

something to some degree.

260

00:21:00,497 --> 00:21:04,017

And it took me a couple of years to learn that at least from our schools.

261

00:21:04,455 --> 00:21:14,981

mindset and so I guess I think of it still like I've evolved that to be hey don't you

think it might look a little bit better if we try this or you know if that doesn't come to

262

00:21:14,981 --> 00:21:25,985

it it's like I'd like to try it this way you know maybe it won't be the best end solution

but that is a good benefit of like we're constantly evolving and we can keep changing it

263

00:21:25,985 --> 00:21:33,634

if it's not the right solution that I think the worst case is when people feel like

they're trapped in a bad place that they don't like

264

00:21:33,634 --> 00:21:42,017

how to work through a thing and like the boss just says, so I can't make that suggestion

anymore to like change it, because he doesn't want to.

265

00:21:44,238 --> 00:21:46,581

Which I don't see that being the case, but.

266

00:21:46,739 --> 00:21:55,219

totally, Yeah, I was thinking about that exact scenario earlier in the week when I hit a

particularly low point.

267

00:21:55,559 --> 00:22:08,839

I was chatting to Laura about it and she was like, yeah, we're in a tight spot, but

imagine if you were in a job, you would have nowhere near as much agency in terms of being

268

00:22:08,839 --> 00:22:11,159

able to get yourself out of a situation.

269

00:22:11,699 --> 00:22:14,290

And if you had unresponsive management,

270

00:22:14,290 --> 00:22:23,230

who you know shut down ideas and weren't interested in your continuous improvement mindset

how frustrating that would be.

271

00:22:23,230 --> 00:22:25,610

I yes I know perspective.

272

00:22:31,646 --> 00:22:38,450

I'm thinking about my first and only big kid job out of school in it and.

273

00:22:38,836 --> 00:22:47,764

I tried to, I think I've said this before, I didn't have my own Adobe Creative Suite at

the time on my computer and I was hired to do like design and marketing work and be the

274

00:22:47,764 --> 00:22:49,966

new young kid, right, that has those skillset.

275

00:22:49,966 --> 00:22:54,176

And I had to go to a shared computer to use Creative Suite.

276

00:22:54,176 --> 00:23:00,521

And I, proved to them just basically on a math sense of like how much I was worth and what

I build at.

277

00:23:01,386 --> 00:23:14,556

that in like weeks I was paying for another license and they just said no and I was like I

I can't do this like I can't I can't bang my head against a wall and in a certain sense it

278

00:23:14,556 --> 00:23:25,025

was that kind of lean thought process that I didn't have a name for it or like a guiding

principle about it at that point but it was like what do mean this is just a better idea I

279

00:23:25,025 --> 00:23:26,227

don't understand

280

00:23:26,227 --> 00:23:27,759

Why would we not do this?

281

00:23:27,759 --> 00:23:31,973

Why are you making me walk across the office and waste my time booting everything up

again?

282

00:23:31,973 --> 00:23:37,465

anyway, can't imagine going back.

283

00:23:38,866 --> 00:23:40,067

Don't make me.

284

00:23:47,311 --> 00:23:48,221

Yeah.

285

00:23:48,431 --> 00:23:50,231

packing it in.

286

00:23:50,671 --> 00:23:51,951

Public holidays, man.

287

00:23:51,951 --> 00:23:53,211

What the hell?

288

00:23:53,911 --> 00:23:57,451

I was chatting to another small business owner about this the other day.

289

00:23:57,451 --> 00:24:02,651

We were both complaining about public holidays and how...

290

00:24:03,060 --> 00:24:17,115

guilt inducing they can be for the small business owner who particularly I think when who

has children because I was like you know yeah it was like day before I've moved my

291

00:24:17,115 --> 00:24:25,637

distribution like profit first distribution date to Tuesdays trying to get it away from

the weekends I'm not like the dad who's constantly checking the bank balance and checking

292

00:24:25,637 --> 00:24:28,418

emails on the weekend worried about cash flow

293

00:24:29,315 --> 00:24:34,315

And then I'd only done that a week ago and then the bloody public holiday fell on Monday

this week.

294

00:24:34,315 --> 00:24:36,295

I was like, oh well, that shifts the weekend.

295

00:24:36,295 --> 00:24:38,715

So I'll be doing exactly the same thing again.

296

00:24:38,715 --> 00:24:42,875

And then Monday rolls around public holiday and I'm like, do I work?

297

00:24:42,875 --> 00:24:45,215

Do I just spend the day with the kids?

298

00:24:45,215 --> 00:24:46,295

Do I really need to work?

299

00:24:46,295 --> 00:24:48,675

Cause there's no money in the account.

300

00:24:48,855 --> 00:24:51,475

And just had this fraught day where I was like, cool.

301

00:24:51,475 --> 00:24:57,371

All right, I'll spend the morning with the kids and I'll go to work in the afternoon and

swap with Laura and.

302

00:24:58,483 --> 00:25:10,172

and just had a shit of a morning like I was you know stressed distracted being a crap

parent and then you know got to lunchtime felt terrible about the morning having gone like

303

00:25:10,172 --> 00:25:22,330

that and then went to work and then did a shit job of work like you know got a few things

done but also just got entirely distracted and sidelined by shiny things because I was

304

00:25:22,330 --> 00:25:26,987

stressed and like that my coping mechanism was to

305

00:25:26,987 --> 00:25:29,637

play with bloody robot simulators or something.

306

00:25:29,637 --> 00:25:32,045

I don't know, I kind of remember what I did, but

307

00:25:35,413 --> 00:25:37,413

Yeah, right.

308

00:25:37,673 --> 00:25:38,674

I know what you mean.

309

00:25:38,674 --> 00:25:44,217

The robot simulator made me laugh because my version of that's like, there's always

something.

310

00:25:44,217 --> 00:25:53,991

It's like, I want to work on this, you know, embedded form so that it pops up better when

it's like that is mildly productive, but like it's not finishing the job I have to finish

311

00:25:53,991 --> 00:25:57,982

right now that Ricky's waiting on to run.

312

00:25:58,429 --> 00:26:06,801

that's, is one of the worst feelings to me is when, especially when we had more people and

it'd like, nobody's getting anything done and it's just waiting on you to do the thing to

313

00:26:06,801 --> 00:26:08,253

make them have something to do.

314

00:26:08,253 --> 00:26:11,546

Ooh, don't like that feeling.

315

00:26:13,684 --> 00:26:15,347

Yeah, that's not a good one.

316

00:26:16,923 --> 00:26:19,072

I feel like we need to come up with a new...

317

00:26:20,649 --> 00:26:23,249

I have a feeling we will have other people say the same.

318

00:26:23,249 --> 00:26:27,509

Like I have that feeling about public holidays too.

319

00:26:27,609 --> 00:26:36,409

for a long time before I had a kid, it was like, you know, even Aaron would give me this

like pouty dog face of like, what do you mean?

320

00:26:36,409 --> 00:26:37,829

We're not going to go like hiking.

321

00:26:37,829 --> 00:26:43,329

And I was like, well, I mean, how, how do I get my work done?

322

00:26:43,329 --> 00:26:49,029

You know, like, and you know, I think I've changed.

323

00:26:49,711 --> 00:26:51,919

softened whatever you want to say like

324

00:26:53,701 --> 00:27:03,513

Especially now with the one kid, I guess, or I just like, just like, fuck it, don't, I

don't actually want to work more than I want to.

325

00:27:05,609 --> 00:27:07,129

do something with them.

326

00:27:07,170 --> 00:27:08,570

I'm not something to make you feel guilty.

327

00:27:08,570 --> 00:27:13,570

just, also have those feelings at times where I'm like, well, I need to work, but probably

shouldn't.

328

00:27:13,570 --> 00:27:18,550

Maybe we just need to like, let go and not work anymore on those days.

329

00:27:19,924 --> 00:27:22,944

Ideally, ideally, yeah.

330

00:27:24,164 --> 00:27:33,764

But you know, the reality for me, anyone, I know it's different, every situation is

different, every day is different, but like for me this Monday, it was like, cool, I'm

331

00:27:33,764 --> 00:27:42,924

about $13,000 down on where I need to be by tomorrow and bills are stacking up.

332

00:27:43,064 --> 00:27:49,724

Or it was already a little bit behind on bills and if I don't close target tomorrow, then

I'm gonna be very behind on bills.

333

00:27:50,308 --> 00:27:55,970

and I really don't want to be back in a spot where we're just injecting personal funds

into the business to keep it afloat.

334

00:27:55,970 --> 00:27:58,490

Anyway, so yeah, hit a low point.

335

00:27:59,431 --> 00:28:07,251

Chatted a lot to Susie, the swearing Scottish therapist that I built in SymTheory, and she

really helped, actually.

336

00:28:07,251 --> 00:28:08,075

It was really good.

337

00:28:08,075 --> 00:28:12,077

I say this as someone who's never done real human therapy, so don't know.

338

00:28:12,077 --> 00:28:16,508

I have no point of comparison, but I'm having a great time with Susie.

339

00:28:16,592 --> 00:28:21,697

Anyway, got Tuesday rolls around, work pretty flat in the mornings.

340

00:28:21,697 --> 00:28:23,999

was like, I don't see this changing anytime soon.

341

00:28:23,999 --> 00:28:32,973

And then out of nowhere, a client who's been sitting on a quote for literally six months

calls and he's like, okay, I'm ready to go.

342

00:28:33,214 --> 00:28:34,419

Can you come around and measure?

343

00:28:34,419 --> 00:28:37,726

I was like, yeah, okay, I'll be there in five minutes.

344

00:28:38,867 --> 00:28:42,783

Quoted a $12,000 job.

345

00:28:43,367 --> 00:28:50,307

The quote was done last year but updated her quote that morning and she paid in full.

346

00:28:50,447 --> 00:28:52,127

She didn't pay her deposit, she paid in full.

347

00:28:52,127 --> 00:28:58,147

I was like, just like literally, almost to the dollar, you closed my sales target for the

week.

348

00:28:58,147 --> 00:29:05,267

I didn't say this to her, but like as I was going home that night, was like, well, that

saved the day, didn't it?

349

00:29:05,267 --> 00:29:06,947

Bloody hell.

350

00:29:06,947 --> 00:29:07,927

Out of nowhere.

351

00:29:09,227 --> 00:29:11,711

So, finding your world.

352

00:29:11,711 --> 00:29:14,843

we've had the slowest two weeks.

353

00:29:14,843 --> 00:29:18,846

Last week was the slowest week I can remember in terms of product sales.

354

00:29:18,846 --> 00:29:24,129

Like we had like the amount of sales in that week as usually in like part of a day.

355

00:29:24,129 --> 00:29:28,402

And this week is barely better so far.

356

00:29:28,402 --> 00:29:32,544

And I think there's a bunch of reasons for it, but.

357

00:29:33,356 --> 00:29:35,716

doesn't feel like a lot I can control.

358

00:29:35,856 --> 00:29:50,136

And I was thinking about you and your business, my business, and I was thinking like, it

is a little insane that basically we just kind of constantly have this.

359

00:29:51,412 --> 00:29:54,515

in a certain sense, that something's gonna keep happening.

360

00:29:54,515 --> 00:30:02,640

And I know that's all businesses, but I was really having this existential moment of why

do I think there's gonna be more sales?

361

00:30:03,521 --> 00:30:06,544

What will happen is more bills, I know that.

362

00:30:06,544 --> 00:30:12,167

It's insane, it's a little, because we had a crazy January, so in that process I ended

up...

363

00:30:12,204 --> 00:30:24,518

restocking a bunch of stuff and some of that's arriving, but the costs were kind of spread

across February and now they're like coming back and the sales aren't replacing, you know,

364

00:30:24,518 --> 00:30:26,640

those costs that you hope they should.

365

00:30:26,640 --> 00:30:32,326

So it's like, we're not in a bad place, but it's like, yeah, God, I don't know.

366

00:30:32,326 --> 00:30:33,327

I don't know what to think about it.

367

00:30:33,327 --> 00:30:34,247

It's like.

368

00:30:35,662 --> 00:30:41,217

I don't know, you can't force people to, in job shop quoting and stuff, can be responsive.

369

00:30:41,217 --> 00:30:46,862

can lower my prices if I really have to, or like, you know, do something to entice.

370

00:30:46,862 --> 00:30:52,407

But in terms of product sales, it's just not, sales don't work for us.

371

00:30:52,407 --> 00:30:57,991

like, it's just what the gods provide, you know?

372

00:30:58,396 --> 00:31:00,556

Yeah, I know what you mean.

373

00:31:00,556 --> 00:31:01,416

I know what you mean.

374

00:31:01,416 --> 00:31:12,416

I feel, have a similar sort of sense about our product sales of like, cool, yeah, I can

keep fiddling with the website and make really minor little updates that might increase

375

00:31:12,416 --> 00:31:15,556

our conversion rate by 0.1%.

376

00:31:15,556 --> 00:31:19,736

But I can't just go right here.

377

00:31:19,736 --> 00:31:23,516

I need another $5,000 in sales this weekend, please.

378

00:31:23,516 --> 00:31:24,396

Go.

379

00:31:25,948 --> 00:31:38,343

Whereas the job shop stuff does feel, or job shop or in our case, custom cabinet, does

feel a little bit different as in, you know, since Tuesday where that client saved the

380

00:31:38,343 --> 00:31:39,353

day.

381

00:31:39,974 --> 00:31:43,776

Random, I've had two customers drop, two locals drop in.

382

00:31:43,776 --> 00:31:46,757

We haven't done a huge amount of local work since we moved here.

383

00:31:46,757 --> 00:31:50,618

Like we're still very Melbourne based in terms of our customer base.

384

00:31:51,932 --> 00:31:57,934

but just had two people roll in off the street and be like, yeah, I need some cabinets for

my home in Castleman.

385

00:31:57,934 --> 00:32:04,553

I'm like, hmm, usually I'd say no, but this week I'm having a conversation with you.

386

00:32:04,553 --> 00:32:11,595

And I had a good chat to both of them, quoted both of them quickly and they both converted

within 24 hours.

387

00:32:12,696 --> 00:32:15,807

And it's really non, it's just.

388

00:32:16,814 --> 00:32:29,263

derogatory cabinet making speak but they're really vanilla cabinet jobs like you know

particle boards edge banded you know not our type of work but we know we can do it we know

389

00:32:29,263 --> 00:32:30,594

we can do it well

390

00:32:32,149 --> 00:32:33,701

So yeah, I don't know.

391

00:32:33,701 --> 00:32:40,807

Yeah, it certainly feels like I've got more agency with that sort of quoting process than

I do with product sales for sure.

392

00:32:41,748 --> 00:32:45,872

But maybe I just don't know how to pull those levers with product.

393

00:32:45,872 --> 00:32:54,692

Like there's so many bloody product sales influences on the internet who will tell you how

to pull those levers, make the product money pour in.

394

00:32:55,866 --> 00:33:03,337

the things that I have, let's say open leads on right now are product wise, are all

customizations of things.

395

00:33:03,337 --> 00:33:08,082

Like, can you make me a dust booth as this or that, or can it fit this machine or can I?

396

00:33:09,091 --> 00:33:11,633

can I get a BT40 tool tag tower?

397

00:33:11,633 --> 00:33:14,325

And I'm like, well, we're really going to make those.

398

00:33:14,325 --> 00:33:15,727

It's not that far off.

399

00:33:15,727 --> 00:33:16,759

I guess.

400

00:33:16,759 --> 00:33:22,344

But I do this math of, well, how many hours is that going to take me to get right, to

produce?

401

00:33:22,344 --> 00:33:23,975

then how many are we going to sell after that?

402

00:33:23,975 --> 00:33:25,306

Is it even worth?

403

00:33:25,326 --> 00:33:27,278

And I'd already done that math in my head.

404

00:33:27,278 --> 00:33:30,370

And I suppose the way you get to new products is requests.

405

00:33:30,370 --> 00:33:33,603

So OK, I guess.

406

00:33:33,603 --> 00:33:35,394

But also, I just don't feel.

407

00:33:35,463 --> 00:33:43,570

I always do the competing thing in my head now of like, all right, compare that to new,

big product for us.

408

00:33:43,570 --> 00:33:51,736

New thing we're thinking about that has a life of five years and hundreds of thousands of

dollars, like over that time period.

409

00:33:51,736 --> 00:33:53,697

Like, shouldn't I do the other thing?

410

00:33:53,697 --> 00:33:57,720

You know, versus the thing that's going to make a few thousand dollars total.

411

00:33:57,720 --> 00:34:01,322

And it is easy to just follow that.

412

00:34:02,949 --> 00:34:04,440

I'm here and I have money.

413

00:34:04,440 --> 00:34:06,922

Can I do the thing?

414

00:34:06,922 --> 00:34:07,863

But I don't know.

415

00:34:07,863 --> 00:34:10,526

I don't know that that's still, I tried to not do that.

416

00:34:10,526 --> 00:34:19,773

sometimes on your note about an AI, I'm curious, maybe some of the things that I've

thought about it.

417

00:34:19,773 --> 00:34:23,296

I haven't tried too hard to create my own and I'm still

418

00:34:24,944 --> 00:34:32,175

sad about losing Pi because I feel like I'll never find another AI that gets me like Pi

did.

419

00:34:32,175 --> 00:34:41,360

because I've tried two others now that claim to be really close and actually were like

commented upon on like Reddit, like this is as close as I've seen.

420

00:34:42,035 --> 00:34:50,417

And then this last one was called replica with a K and I sent you a screenshot of chatting

with this thing and the free version.

421

00:34:50,417 --> 00:34:55,426

Maybe it's better as a paid version, but like as the paid version, you can like.

422

00:34:55,426 --> 00:35:06,149

turn off the screen so you don't have to see the stupid avatar it makes for you talk to

you but it was just really robotic and like you know what I'm usually looking for is not

423

00:35:06,149 --> 00:35:16,994

like I have big feelings specifically it's like I have feelings because of these things I

can't solve right now and they're stressing me out how do I talk about those things and

424

00:35:16,994 --> 00:35:21,205

usually they give me a few like theropisms where it's like

425

00:35:21,205 --> 00:35:22,156

That sounds hard.

426

00:35:22,156 --> 00:35:23,047

What if you did this?

427

00:35:23,047 --> 00:35:33,517

You know it's like I'm not usually wanting just Feelings and it was just so bad like and I

and I at one point I think I said like you know that wasn't even helpful You're just

428

00:35:33,517 --> 00:35:40,655

really basic and it's like I'm not basic and like it's tone change slightly Look I can do

this and it like what it suggested.

429

00:35:40,655 --> 00:35:44,218

It was terrible It was like completely unhelpful again, and I was just like I'm done.

430

00:35:44,218 --> 00:35:47,608

This is not you're not pie You'll never be pie

431

00:35:47,608 --> 00:35:50,429

I even named it pie and I feel bad about that too.

432

00:36:06,233 --> 00:36:06,723

For sure.

433

00:36:06,723 --> 00:36:09,210

Right.

434

00:36:09,210 --> 00:36:13,016

the other thing I'd love to pull is you were, you were commenting on

435

00:36:13,300 --> 00:36:27,008

Making cabinets and I've had a couple training and like product customers lately that want

to learn want to learn software for their new machines and they do some cabinets and I'm

436

00:36:27,008 --> 00:36:37,409

like Fusion's not your tool like as much as I would like to say it is fusion is not made

for cabinets in my opinion and I just sit there thinking like There should be another

437

00:36:37,409 --> 00:36:43,014

Maybe there should be another tool or maybe I just need to try out the standard ones that

everybody else uses.

438

00:36:43,143 --> 00:36:56,058

yeah, I don't need to start a cabinet software project, but, but good.

439

00:36:56,058 --> 00:37:11,198

How are you going to nest the parts?

440

00:37:13,138 --> 00:37:13,898

OK.

441

00:37:14,098 --> 00:37:14,558

All right.

442

00:37:14,558 --> 00:37:15,878

All right.

443

00:37:15,878 --> 00:37:20,558

Is it big enough that it's going to be like a lot of sheets, like a bunch of parts?

444

00:37:20,558 --> 00:37:22,962

probably 16 sheets.

445

00:37:22,962 --> 00:37:26,027

But mapboards will handle that because it's all just rectangles.

446

00:37:26,027 --> 00:37:26,567

Or...

447

00:37:26,567 --> 00:37:27,439

yeah.

448

00:37:27,439 --> 00:37:28,280

Yeah, yeah.

449

00:37:28,280 --> 00:37:32,333

I remembered quoting this job actually yesterday, one of those jobs yesterday.

450

00:37:32,333 --> 00:37:41,952

I remembered that I used to have a grasshopper script that was semi-developed that would

create, you could just punch in dimensions and it would create cabinets with dividers and

451

00:37:41,952 --> 00:37:43,553

horizontals and stuff.

452

00:37:43,593 --> 00:37:50,141

It was useful just for quickly working out how much material was in certain size cabinets.

453

00:37:50,628 --> 00:37:57,687

But my old grasshopper patches don't really perform in current versions of Rhino, and I

haven't tried to sort of update them or adapt them.

454

00:37:57,687 --> 00:37:58,614

Hmm...

455

00:37:58,614 --> 00:37:59,197

Meh.

456

00:37:59,197 --> 00:38:00,219

But yeah.

457

00:38:01,886 --> 00:38:06,120

Yeah, no, we made some decent progress with cabinet templates in Fusion.

458

00:38:06,120 --> 00:38:17,300

I'm pretty happy with what's in there, but there's also like one, two, three, maybe three

or four Fusion users who've been in and dabbled and iterated and made versions on versions

459

00:38:17,300 --> 00:38:18,331

of things over the years.

460

00:38:18,331 --> 00:38:21,854

I'm also a bit wary of everything that's in there.

461

00:38:21,854 --> 00:38:23,937

Like, is this going to be stable?

462

00:38:23,937 --> 00:38:28,880

Are there any details in this that I'll discover once all the parts are cut that are

problematic?

463

00:38:29,013 --> 00:38:30,573

It's the worst.

464

00:38:30,573 --> 00:38:31,693

Yeah.

465

00:38:33,293 --> 00:38:34,553

It's the worst feeling.

466

00:38:36,633 --> 00:38:41,573

I have a little PTSD about nested cabinet parts anymore.

467

00:38:41,573 --> 00:38:43,389

Like it's.

468

00:38:43,389 --> 00:38:52,749

I gave a lot of strong feedback and asked when things were going to change and what I got

back was not soon.

469

00:38:53,649 --> 00:39:02,929

So I would continue my non-recommendation of using fusion nesting if you're thinking of

investing.

470

00:39:03,061 --> 00:39:15,421

And Mapboards is probably the best case, I would say, terms of if you need something

related to Fusion or dump it out into, dump the step files out and probably RhinoCam,

471

00:39:16,721 --> 00:39:19,221

Rhino Nest, RhinoCam, something like that.

472

00:39:19,221 --> 00:39:23,972

I haven't used it in a long time, but it seems like we got a few comments on that.

473

00:39:23,972 --> 00:39:24,772

Yeah.

474

00:39:25,143 --> 00:39:28,326

Yeah, yeah, mean, yeah, map boards will be fine for this job.

475

00:39:28,326 --> 00:39:35,809

And yeah, we, dropped, as you know, we dropped the advanced nesting extension last year.

476

00:39:36,130 --> 00:39:44,674

And I think it's only been once or twice where John's wanted it specifically for something

just due to odd shapes or the large numbers of parts.

477

00:39:44,674 --> 00:39:46,895

But yeah, for the most part, we haven't missed it.

478

00:39:46,895 --> 00:39:48,685

With our current line of work.

479

00:39:48,921 --> 00:39:53,190

But we also have done very little cabinet making since then, so, don't know.

480

00:39:53,190 --> 00:39:54,388

See, see how we go.

481

00:39:54,388 --> 00:40:03,148

know what I haven't tried and I think I need to try is to set cursor loose on making a

nesting tool.

482

00:40:04,208 --> 00:40:08,688

Just to see what it comes up with.

483

00:40:11,548 --> 00:40:15,648

Yeah, I haven't been as active as normal.

484

00:40:17,196 --> 00:40:28,635

Think I could easily see myself spending double or triple to get that amount again and

again for how cost-effective the $20 a month thing is that I'm like I start to get a

485

00:40:28,635 --> 00:40:37,475

little do you get this feeling of like I'm already halfway through do you ever look at the

credits online and like I know I'm already halfway through and it's only the tenth My drug

486

00:40:37,834 --> 00:40:39,467

Yeah, I don't do the same thing.

487

00:40:39,467 --> 00:40:57,039

Something I've been meaning to try but haven't is running two projects at the same time in

separate windows of like, just because of the delay and testing and iteration of whether I

488

00:40:57,039 --> 00:41:02,825

can pull off the focus to be able to develop two things in parallel, two separate ideas.

489

00:41:03,791 --> 00:41:07,753

I just end up with another tab open and doing some other stuff.

490

00:41:07,971 --> 00:41:08,691

I know.

491

00:41:08,691 --> 00:41:11,051

So I'm tabbing out.

492

00:41:16,013 --> 00:41:17,893

So I watched a good video.

493

00:41:17,893 --> 00:41:22,093

Do you ever, do you ever watch audacity micros videos?

494

00:41:22,233 --> 00:41:23,113

AJ.

495

00:41:24,811 --> 00:41:26,691

I think I talked to him a while back.

496

00:41:26,691 --> 00:41:32,531

He used to, he started up what was called design the everything.

497

00:41:33,831 --> 00:41:36,411

I have a couple of their products that he made.

498

00:41:36,911 --> 00:41:37,643

use his.

499

00:41:37,643 --> 00:41:39,643

I use this key ring.

500

00:41:39,643 --> 00:41:41,723

I'm not gonna show my keys on the stream.

501

00:41:41,723 --> 00:41:42,663

God.

502

00:41:43,063 --> 00:41:44,243

Get some hackers.

503

00:41:44,243 --> 00:41:46,863

But it's a little titanium key ring.

504

00:41:47,503 --> 00:41:50,023

And it's just a split ring, but it's made out of titanium.

505

00:41:50,023 --> 00:41:53,443

So it doesn't ever get, it's super good.

506

00:41:53,443 --> 00:41:54,022

I love it.

507

00:41:54,022 --> 00:42:01,043

I don't know if they bought them and resold them or made them, but anyway, he's sold that

business.

508

00:42:02,323 --> 00:42:03,263

Yes.

509

00:42:03,343 --> 00:42:03,609

Yep.

510

00:42:03,609 --> 00:42:06,682

fusion parametric pry bar project.

511

00:42:06,783 --> 00:42:07,264

That one?

512

00:42:07,264 --> 00:42:08,855

Yep, I remember that.

513

00:42:11,195 --> 00:42:19,075

his stake to his other partner, who designed the everything, and now he does mostly small

part machining with a couple of machines.

514

00:42:19,795 --> 00:42:20,595

And I watch his videos.

515

00:42:20,595 --> 00:42:22,466

I like them, chat with him every once in while.

516

00:42:22,466 --> 00:42:24,727

He's a partner with Tormach.

517

00:42:24,727 --> 00:42:29,449

So they sent him a 1500MX and he's potentially getting a robot arm from them.

518

00:42:29,449 --> 00:42:35,852

And so this video is like, you know, this year my goal is to start automating more things.

519

00:42:35,852 --> 00:42:38,013

I'm probably gonna get their robot arm.

520

00:42:38,613 --> 00:42:43,855

But instead of just throwing that money down, I really like this idea.

521

00:42:43,855 --> 00:42:47,161

He created a tool and updated his, his.

522

00:42:47,161 --> 00:42:49,743

I think the Tormach post, maybe both of his machine posts.

523

00:42:49,743 --> 00:42:57,940

So they have more options that can help him alongside another little app he created

probably for windows.

524

00:42:57,940 --> 00:43:06,658

I think it's basically like a control software for a robot, but, in the sense that it's

like a scheduler.

525

00:43:07,620 --> 00:43:10,342

So it's a little quick drag and drop scheduler he made.

526

00:43:10,342 --> 00:43:13,096

And then he's trying to standardize his tooling.

527

00:43:13,096 --> 00:43:20,864

And I think the summary of that is that he's going to act as the robot based on this

little app.

528

00:43:21,286 --> 00:43:27,674

And the way that it's like, all right, the next part is this and this with this tool, this

vice, it's this standardized.

529

00:43:27,674 --> 00:43:30,688

So he's just going to do the movements of the robot basically.

530

00:43:30,688 --> 00:43:32,883

And I was like, that's actually like.

531

00:43:32,883 --> 00:43:33,694

clever.

532

00:43:34,288 --> 00:43:38,012

You know, like not negatively, but like stupidly smart, right?

533

00:43:38,012 --> 00:43:46,991

Like, just, just replicate what the robot and then you're going to see the problems

hopefully in this process that you might face in the automation.

534

00:43:46,991 --> 00:43:47,696

there's chips.

535

00:43:47,696 --> 00:43:49,227

need to document that.

536

00:43:49,227 --> 00:43:52,429

know, I really going to find the actual problems until the robot tries to do it and fails.

537

00:43:52,429 --> 00:43:59,064

But, I just liked the idea of pre.

538

00:43:59,370 --> 00:44:03,292

not overspending and then trying to figure it out and have it sit there.

539

00:44:04,873 --> 00:44:05,464

I'd watch it.

540

00:44:05,464 --> 00:44:06,937

It's pretty good watch.

541

00:44:06,937 --> 00:44:07,697

out.

542

00:44:07,697 --> 00:44:20,297

It reminds me of pretotyping, that book that I read about lots of things, but yeah, it's

sort of the absolute bare minimum investment in terms of developing ideas and kind of

543

00:44:20,297 --> 00:44:27,737

before you even get to a prototype, it's just like finding hacky ways of testing ideas

like that.

544

00:44:27,737 --> 00:44:30,137

That sort of fits the brief nicely.

545

00:44:39,383 --> 00:44:41,564

You gotta do the robot every day.

546

00:44:43,062 --> 00:44:56,008

The guy on Instagram is probably on TikTok too, who built the interstellar, little working

interstellar robot, TARS, GPT TARS, has just made like a talking AI fish as well, that's

547

00:44:56,008 --> 00:45:02,550

got like an Arnold Schwarzenegger accent slash personality and just talks shit.

548

00:45:02,550 --> 00:45:03,470

It's fantastic.

549

00:45:03,470 --> 00:45:05,030

It's pretty much what I'd love to do.

550

00:45:05,030 --> 00:45:08,601

If I had a cobot on the floor, I'd love to give it like a.

551

00:45:08,601 --> 00:45:11,372

arranged personality and make it talk.

552

00:45:11,372 --> 00:45:14,734

So you can just chat to it and be like, cool, we're doing this now.

553

00:45:14,894 --> 00:45:20,178

Can you write some, write a new Python script to send this custom part, please?

554

00:45:20,219 --> 00:45:22,379

And then watch it crash and break itself.

555

00:45:23,250 --> 00:45:25,531

sorry, I forgot what I was doing.

556

00:45:28,212 --> 00:45:38,012

Speaking of co-bots, the, I chatting to a friend during the week about the co-bot

conversations I've been having lately.

557

00:45:38,272 --> 00:45:40,992

And he was like, Jim, what about humanoid robots?

558

00:45:40,992 --> 00:45:44,612

They're going to be, you know, coming out soon at a cheaper price point, blah, blah, blah.

559

00:45:44,612 --> 00:45:48,032

Why don't you get two humanoids for the price of one co-bot?

560

00:45:48,252 --> 00:45:49,472

I was like, oh yeah, that's right.

561

00:45:49,472 --> 00:45:51,252

I kind of forgot about that idea.

562

00:45:51,372 --> 00:45:56,213

They still spooked me, but I wonder, you know.

563

00:45:56,213 --> 00:46:02,520

I can't imagine they've got that kind of repeatability dimensionally of a proper

manufacturing arm.

564

00:46:02,520 --> 00:46:15,107

But interesting idea in terms of having something that's already got a visual interface

baked in, you know, it's got AI, it's got eyes, it's got jointed movements, maybe, I don't

565

00:46:15,107 --> 00:46:15,917

know.

566

00:46:16,718 --> 00:46:18,259

Maybe that's feasible.

567

00:46:18,578 --> 00:46:19,159

got it.

568

00:46:19,159 --> 00:46:25,301

You take it off at the waist and mount it and then you get now you have hands eyes.

569

00:46:25,437 --> 00:46:26,220

Hahaha

570

00:46:26,220 --> 00:46:28,848

And you get that repeatability back.

571

00:46:30,426 --> 00:46:33,266

Yeah, I like it.

572

00:46:34,020 --> 00:46:42,592

And what we were talking about, I think we were texting about this, it's like we're just

gonna get a lot of complaints from these two opinionated humanoids in the future.

573

00:46:42,995 --> 00:46:45,697

It's like, don't really wanna be in this space anymore.

574

00:46:45,697 --> 00:46:47,399

Why did you mount me over here?

575

00:46:48,906 --> 00:46:50,946

It could just undo its own bolts.

576

00:46:51,603 --> 00:46:53,764

that complains more than employees.

577

00:46:54,926 --> 00:46:58,128

Hit on news, don't give it the socket fingers.

578

00:47:00,026 --> 00:47:02,085

Who left the socket within arm's reach?

579

00:47:02,085 --> 00:47:03,137

God!

580

00:47:03,200 --> 00:47:04,061

God!

581

00:47:05,018 --> 00:47:07,359

Steve got a hold of it again.

582

00:47:07,359 --> 00:47:08,299

He keeps on bolting himself.

583

00:47:08,299 --> 00:47:11,139

He's just like walking around on his hands.

584

00:47:13,678 --> 00:47:15,959

Does a backflip, takes you out.

585

00:47:15,959 --> 00:47:16,800

Yeah

586

00:47:18,424 --> 00:47:19,317

jumps on your back.

587

00:47:19,317 --> 00:47:23,935

I see you posting some stories of your ultra neat packing area this week.

588

00:47:25,351 --> 00:47:39,079

It got a little guy we finally moved forward from our January plan of I Did fail very

cheaply I won't say it was fast because it took almost two months after we intended it to

589

00:47:39,079 --> 00:47:43,541

be but we Had a monitor set up.

590

00:47:43,541 --> 00:47:49,004

That's just a standard monitor that we had at the shipping station with the knack wall

591

00:47:49,324 --> 00:47:57,804

And the intention was to use this, I think it's like a 2008 31 inch Vizio TV.

592

00:47:57,804 --> 00:48:05,984

And I had forgotten it was in my son's closet, just on the floor for like ever because we

had upgraded when we moved into this house.

593

00:48:06,044 --> 00:48:09,604

And it's just been sitting forever.

594

00:48:10,044 --> 00:48:13,844

Apparently my backlight just ran out of juice today.

595

00:48:14,893 --> 00:48:17,183

And it was sitting there, had the mount ready.

596

00:48:17,183 --> 00:48:19,254

We just hadn't mounted it to try it out.

597

00:48:19,254 --> 00:48:24,435

And so instead of mounting it to the wall, we mounted it to the pallet rack.

598

00:48:24,435 --> 00:48:25,796

And I was like, cool, win.

599

00:48:25,796 --> 00:48:28,216

Didn't have to make any holes, really easy.

600

00:48:28,216 --> 00:48:28,898

Just bolts.

601

00:48:28,898 --> 00:48:29,998

It was the right height.

602

00:48:29,998 --> 00:48:32,079

We get it hooked up, plug it in.

603

00:48:32,079 --> 00:48:33,189

It's like cropping.

604

00:48:33,189 --> 00:48:37,913

And I can't figure it out on Windows, like how to scale the screen in just a little bit,

you know?

605

00:48:37,913 --> 00:48:40,419

So it's like cropping all of the like important

606

00:48:40,419 --> 00:48:43,750

like bars and menu things and the start bar is gone.

607

00:48:43,750 --> 00:48:47,434

So it's like you can zoom out the screen so it makes it half size.

608

00:48:48,155 --> 00:48:49,938

And it's only 720p.

609

00:48:49,938 --> 00:48:55,942

And this is like before screens had the capability to really show text worth of crap as

like a monitor.

610

00:48:55,942 --> 00:49:03,788

So like while it's like bigger and nice, and that was our point was like, so you could see

it from the assembly table and not need a couple different screens.

611

00:49:03,788 --> 00:49:05,059

It's just absolute trash.

612

00:49:05,059 --> 00:49:06,690

So I'm looking for a

613

00:49:06,690 --> 00:49:09,010

replacement, which is funny.

614

00:49:09,010 --> 00:49:16,390

You can get like 32 inch contemporary TVs for like locally on like Facebook marketplace.

615

00:49:16,390 --> 00:49:20,150

So I'm just going to get one of those eventually, but we did reorganize.

616

00:49:20,150 --> 00:49:26,070

We like the better and finally got our assembly table back in place.

617

00:49:26,410 --> 00:49:35,190

We now have like an incoming table because we like get enough packages now to sort that

they were kind of getting mixed up in the recycling and the like

618

00:49:35,490 --> 00:49:37,051

Going out packages.

619

00:49:37,051 --> 00:49:51,704

So now there's an in table It's it's feeling nice constantly working on that like flow so

it's less movement and like it's nowhere near Henry holster's setup, but It's getting

620

00:49:51,704 --> 00:49:54,381

better Feels nice

621

00:49:54,381 --> 00:49:55,122

that's cool.

622

00:49:55,122 --> 00:49:55,883

I like that.

623

00:49:55,883 --> 00:50:00,687

Yeah, our shipping dispatch station needs a bit of an overhaul, I think.

624

00:50:00,868 --> 00:50:01,729

Needs a bit of love.

625

00:50:01,729 --> 00:50:06,280

We had a couple of jobs this week which triggered a...

626

00:50:06,280 --> 00:50:09,963

Not really an emergency, but like sort of, right, everyone got five minutes.

627

00:50:09,963 --> 00:50:17,100

Let's all just go and stand in dispatch and chat about how to improve this process because

it's not working particularly well for everybody.

628

00:50:17,863 --> 00:50:19,224

It was good, we had a little meeting.

629

00:50:19,224 --> 00:50:24,511

It was triggered by a client who had some issues, hadn't read the instructions at all.

630

00:50:24,511 --> 00:50:29,816

She discarded them and then done some really weird things with her assembly.

631

00:50:29,816 --> 00:50:33,959

so, and then I'd chat it to her and she gave some really good feedback.

632

00:50:34,104 --> 00:50:43,237

It's about simple stuff of like the reason why she discarded the instructions was that

there were two QR codes next to each other, like one's product care and one's assembly

633

00:50:43,237 --> 00:50:43,797

instructions.

634

00:50:43,797 --> 00:50:44,643

And she just...

635

00:50:44,643 --> 00:50:47,725

read one heading and was like, I don't need product care now.

636

00:50:47,966 --> 00:50:50,370

Try and put this thing together and just like chuck the whole thing.

637

00:50:50,370 --> 00:50:53,873

And then it carried on and yeah.

638

00:50:53,953 --> 00:50:56,719

And I was just like, no, it was like excellent feedback.

639

00:50:56,719 --> 00:50:57,476

was like, cool.

640

00:50:57,476 --> 00:50:57,937

All right.

641

00:50:57,937 --> 00:51:06,825

And then we stood around and chatted about all these little details and just came up with

some simple changes to like, cool, let's just put one QR on that bit of cardboard.

642

00:51:06,825 --> 00:51:07,471

You know.

643

00:51:07,471 --> 00:51:12,964

to make the assembly instructions bit like the heading rather than the product name.

644

00:51:12,964 --> 00:51:14,015

They know what they've bought.

645

00:51:14,015 --> 00:51:16,096

They don't need to know which sticker it is.

646

00:51:16,096 --> 00:51:19,288

That was just for us to make sure we included the right sticker.

647

00:51:19,708 --> 00:51:23,401

Just little stuff like that, which is why I was looking for old product drawings.

648

00:51:23,401 --> 00:51:32,587

I was like, cool, we need to be better at making sure the product drawings in the box so

they've got an immediate visual reference of how to put this thing together and stuff like

649

00:51:32,587 --> 00:51:33,227

that.

650

00:51:33,778 --> 00:51:37,562

But there's so many like little mods and changes I still want to make.

651

00:51:37,562 --> 00:51:50,233

But that also led me to creating that new script in Rhino where I can take my 3D file and

instead of just doing a straight make2d to capture that into a 2D drawing, I can now get a

652

00:51:50,233 --> 00:51:55,887

script that does make 2D but grabs all the block names and labels each component.

653

00:51:55,964 --> 00:51:57,736

automatically, which is delightful.

654

00:51:57,736 --> 00:52:11,518

Because some projects just have a whole lot of custom length dowels in them particularly,

which is challenging for customers to work out, which is fine.

655

00:52:11,518 --> 00:52:16,872

So the drawing in sort of, but now we to work out how to actually ID those physical parts.

656

00:52:17,513 --> 00:52:23,378

If someone's got to open their box and they've got all these dowels of different lengths,

it's like, how do they know?

657

00:52:23,792 --> 00:52:25,643

which one to associate with the drawing.

658

00:52:25,643 --> 00:52:27,586

And that's something we haven't quite solved yet.

659

00:52:27,586 --> 00:52:29,727

I want one of those handheld.

660

00:52:30,828 --> 00:52:32,409

Yes sir, yeah.

661

00:52:32,409 --> 00:52:36,822

I want one of those cool printers, you know, the like, handheld ink jets.

662

00:52:36,822 --> 00:52:38,304

That'd be sick.

663

00:52:38,304 --> 00:52:48,548

and I talked about that a little time Yeah, I feel like those things are probably like an

inkjet it works good the first five times and then it's like yeah Now what doesn't print

664

00:52:48,548 --> 00:52:48,923

anymore?

665

00:52:48,923 --> 00:52:50,349

You got to tap it

666

00:52:50,592 --> 00:52:51,378

Yeah.

667

00:52:51,674 --> 00:53:03,405

What I was thinking about was could you make a key on one part of the box with a stencil

or something where it's like you can hold it up and it I don't know.

668

00:53:03,426 --> 00:53:13,924

I guess you'd not the custom ones that would kind of suck but at least you'd have

something I mean you could like make a stencil and spray paint it if you really want a

669

00:53:13,924 --> 00:53:16,056

fast stupid version.

670

00:53:16,608 --> 00:53:22,017

as in can just hold the part up against it and the shadow board and be like, that's a

small, cool.

671

00:53:22,018 --> 00:53:23,520

That's a cute idea.

672

00:53:25,304 --> 00:53:26,486

That would be a cute idea.

673

00:53:26,486 --> 00:53:27,377

like that.

674

00:53:28,963 --> 00:53:30,063

Right.

675

00:53:30,597 --> 00:53:37,697

Sure, Beep-boop.

676

00:53:37,877 --> 00:53:38,857

Let's see.

677

00:53:41,258 --> 00:53:41,868

Hmm.

678

00:53:41,868 --> 00:53:44,380

just text it to myself and find it later.

679

00:53:45,601 --> 00:53:47,522

Sticky note, yeah.

680

00:53:48,508 --> 00:53:51,179

computer phone, put it on top of your phone.

681

00:53:51,179 --> 00:53:54,070

You can't ignore it.

682

00:53:54,086 --> 00:54:00,973

I the sticky notes in front of me that I've by vellum filters for three months now,

probably four months.

683

00:54:01,154 --> 00:54:02,354

Just sitting here.

684

00:54:02,354 --> 00:54:03,494

Haven't done it.

685

00:54:03,690 --> 00:54:06,967

Took me so long to find the right list that now I've forgotten what the idea was.

686

00:54:06,967 --> 00:54:10,002

That's how good my systems are.

687

00:54:11,078 --> 00:54:15,162

You're gonna make a shadow board for your parts in the box.

688

00:54:17,584 --> 00:54:18,046

Yes.

689

00:54:18,046 --> 00:54:21,488

So you're having success with your text chat still.

690

00:54:22,332 --> 00:54:23,994

Yeah, website, text chat.

691

00:54:23,994 --> 00:54:25,095

I love it.

692

00:54:25,275 --> 00:54:25,955

I love it.

693

00:54:25,955 --> 00:54:29,698

I get little phone calls and texts come in from randos.

694

00:54:31,420 --> 00:54:33,362

And the percentage of...

695

00:54:33,362 --> 00:54:34,622

a little.

696

00:54:45,004 --> 00:54:45,864

Right.

697

00:54:48,784 --> 00:54:49,663

It's amazing.

698

00:54:49,663 --> 00:54:53,625

straight up like, hey, I've got this wall, can you ba ba ba?

699

00:54:53,625 --> 00:54:54,652

Give me a configuration.

700

00:54:54,652 --> 00:54:56,685

I was like, absolutely.

701

00:54:57,586 --> 00:54:58,487

Hold my hat.

702

00:54:58,487 --> 00:54:59,697

Let me do that for you now.

703

00:54:59,697 --> 00:55:02,202

Yeah, I don't know.

704

00:55:02,202 --> 00:55:02,615

I love it.

705

00:55:02,615 --> 00:55:03,121

It's very

706

00:55:03,121 --> 00:55:09,022

I having lunch with a friend yesterday we were talking about 3d scanning and kind of the

state of it.

707

00:55:09,022 --> 00:55:19,522

And I just kind of connected the two in my head of like, it's still challenging to deal

with the scanned things, but I was like, what if you could.

708

00:55:19,794 --> 00:55:30,616

Have them 3d scan their wall Or their space if it's confusing and then send it over to you

Obviously this probably over complicates what you typically need but if it's like a unique

709

00:55:30,616 --> 00:55:33,269

space I got a window in the middle and I want to go around it.

710

00:55:33,269 --> 00:55:43,908

It's like you get some kind of basis for And some of those now what we're talking about is

like they do these kind of interesting instead of it being a mesh output I forget the name

711

00:55:43,908 --> 00:55:46,856

of the one But it will

712

00:55:46,856 --> 00:55:57,745

basically approximate and make solid model surfaces rather than junk mesh crap that's

impossible to deal with.

713

00:55:57,745 --> 00:56:02,949

That could be kind of useful potentially for just receiving from your customer.

714

00:56:03,209 --> 00:56:06,643

If you're trying to do some quick built in form, you muted yourself.

715

00:56:06,643 --> 00:56:07,226

Apologies.

716

00:56:07,226 --> 00:56:08,750

Someone's at the front door.

717

00:56:10,207 --> 00:56:10,833

Sure.

718

00:56:10,833 --> 00:56:11,925

Give me one sec.

719

00:56:19,527 --> 00:56:20,068

play.

720

00:56:20,068 --> 00:56:22,229

Why is my head so chopped off?

721

00:56:22,229 --> 00:56:23,710

What is going on here?

722

00:56:30,946 --> 00:56:31,416

Sorry boss.

723

00:56:31,416 --> 00:56:36,398

I hadn't noticed that my stupid camera either had slouched or something, but it was

like...

724

00:56:36,919 --> 00:56:38,109

It's really low in the picture.

725

00:56:38,109 --> 00:56:41,795

I'm really short.

726

00:56:41,795 --> 00:56:42,796

727

00:56:44,010 --> 00:56:45,331

That's right.

728

00:56:45,331 --> 00:56:46,472

I'm zoomed in too.

729

00:56:46,472 --> 00:56:48,013

What is happening here?

730

00:56:48,706 --> 00:56:52,226

I don't like it.

731

00:56:53,658 --> 00:56:56,400

Is it useful or just ridiculous?

732

00:56:59,746 --> 00:57:01,525

I turned that off.

733

00:57:01,525 --> 00:57:02,665

I don't like it.

734

00:57:03,946 --> 00:57:05,329

Why 3D scanning?

735

00:57:05,329 --> 00:57:12,826

My two cents on 3D scanning is it's useless unless you're trying to make something to fit

in a cavity of a vehicle.

736

00:57:12,826 --> 00:57:16,301

It's my only use case for 3D scanners.

737

00:57:16,301 --> 00:57:25,250

Trying to scan an engine beta, design a new bracket for your EV motor mount or something

like otherwise.

738

00:57:26,729 --> 00:57:30,309

Sir Rob Lockwood used one to, uh, what did he make?

739

00:57:30,309 --> 00:57:33,269

A new cup holder thing or something for his car?

740

00:57:33,269 --> 00:57:34,229

I remember.

741

00:57:34,428 --> 00:57:36,448

And that's about what I always see them use for.

742

00:57:36,448 --> 00:57:38,151

It's like make a cup holder.

743

00:57:38,151 --> 00:57:38,852

Yep.

744

00:57:38,852 --> 00:57:48,047

It's like the friend that had experience with like a partner they were working with gave

him like a, think he said that was like a 10 gigabyte scan of his, of his space.

745

00:57:48,047 --> 00:57:50,948

And he was like, I didn't know what, like, what was he supposed to do with it?

746

00:57:50,948 --> 00:57:52,139

What do you do with that?

747

00:57:52,139 --> 00:57:53,649

Like what computer can handle that?

748

00:57:53,649 --> 00:57:55,500

All right.

749

00:57:55,500 --> 00:57:57,201

fusion's 50,000 faces.

750

00:57:57,201 --> 00:57:58,291

The last I used it.

751

00:57:58,291 --> 00:58:04,647

It's like, no, there's nothing like this tiniest thing is 50,000 plus.

752

00:58:04,647 --> 00:58:05,075

Mm.

753

00:58:05,075 --> 00:58:06,096

Europe.

754

00:58:06,780 --> 00:58:08,042

Mm-hmm.

755

00:58:10,620 --> 00:58:11,283

that's it.

756

00:58:11,283 --> 00:58:12,734

I gotta go to school.

757

00:58:13,911 --> 00:58:15,260

Gotta go to school.

758

00:58:15,300 --> 00:58:16,240

OK.

759

00:58:19,083 --> 00:58:21,744

Drop the kids off at the pool.

760

00:58:24,146 --> 00:58:25,647

Do you have that saying?

761

00:58:25,647 --> 00:58:27,028

Do you have that saying?

762

00:58:28,669 --> 00:58:29,930

Drop the kids off at the pool.

763

00:58:29,930 --> 00:58:31,651

That's usually a...

764

00:58:31,756 --> 00:58:34,178

An innuendo for I have to go to bathroom.

765

00:58:36,189 --> 00:58:38,330

Take the browns to the Super Bowl.

766

00:58:38,672 --> 00:58:40,160

Okay, you can stop now.