Gabe

You gotta not carry a ton of inventory.

Gabe

You gotta, you know, you gotta use the just in time system.

Gabe

You're having to run a leaner crew because labor costs more now than it ever has.

Tyler Lorray

Yep.

Gabe

And if you're not monitoring labor, it will eat you alive.

Tyler Lorray

We had a potential client come and say, hey, I've got this goal of increasing my revenue, staying profitable and maintaining quality.

Gabe

Yep.

Tyler Lorray

I was like, well, that's not one goal.

Tyler Lorray

That's three goals.

Gabe

Yes.

Tyler Lorray

And they can't all happen at once.

Tyler Lorray

No, it's not possible.

Gabe

Most people don't understand what the emotional curve of marketing is.

Gabe

When you start moving forward, you start having self doubts.

Gabe

Have I made the right choice?

Gabe

Is this worth it?

Gabe

Should I just close the business?

Gabe

I don't know if this is right.

Gabe

Am I being taken advantage of by the agency?

Gabe

Am I doing the wrong things?

Gabe

Are we targeting the wrong things?

Gabe

Am I a bad salesman?

Gabe

Am I a bad leader?

Gabe

You start getting all this negative self talk creep in, and then all of a sudden it's like an explosion of vertical growth comes out of nowhere.

Gabe

The Talk and Pain podcast is brought to you by detailing growth.

Gabe

That's detailinggrowth.com.

Gabe

dot detailing growth is the industry's only us based full stack agency that provides you with full custom web design, ongoing SEO, local SEO via Google, business profile, ad management for Google and Meta, and an entire business suite of automations with our grit suite.

Gabe

CRM.

Gabe

Detailing growth also helps businesses with consulting and business coaching and systems implementation.

Gabe

Head over to detailinggrowth.com and sign up for a free strategy session.

Gabe

Hey, everybody, this is Gabe from the Talking Paint podcast.

Gabe

We're back today with another episode trying to educate you about marketing in the auto detailing and auto film sector.

Gabe

Today I'm joined by my partner in detailing growth, Tyler Lorray.

Gabe

And we're going to chat today about how what used to work ain't cutting it anymore.

Gabe

Tyler, how you doing today?

Tyler Lorray

Awesome, man.

Tyler Lorray

Always a pleasure to be on the.

Gabe

Yeah.

Gabe

It has been a busy week for detailing growth, and we've had a lot of conversations with people here in 2024.

Gabe

They're coming to us, these shops and businesses, and I feel like the number one thing that we hear is, I never used to have to spend this much or it wasn't this hard.

Gabe

It used to not be this hard.

Gabe

And overall, things are different and people are having a really hard time adapting.

Tyler Lorray

Yeah.

Tyler Lorray

Yeah.

Tyler Lorray

I mean, think about it like.

Tyler Lorray

And it kind of just hit me.

Tyler Lorray

We had Covid hit right?

Tyler Lorray

And then this.

Tyler Lorray

We now have this AI boom.

Tyler Lorray

We've got an election coming up.

Tyler Lorray

Like, we have like a crazy storm of events happening.

Tyler Lorray

So I think it's, it's a, it's a big change for a lot of people, a lot of the younger business owners that, you know, aren't used to, you know, some of these things happening.

Tyler Lorray

You know, Google changes, obviously, an election year, the economy, you know, maybe not doing its best.

Tyler Lorray

I think there's a lot of uncertainty, for sure.

Gabe

Yeah.

Gabe

I think that the number one thing that we hear the most is that, that how hard people are having to work to get people closed and on the schedule now they're having to work harder at closing leads and they're having to do more.

Gabe

And often they're getting less because they're, number one, they're spending more time on it and because they're trying to stay competitive with the rest of the market with all the other jokers out there who are under charging.

Gabe

Right.

Gabe

And of course, you know, that's a problem in and of itself, leaning on pricing as your differentiator.

Gabe

I think that the number one thing we hear is people are having a hard time closing people.

Gabe

They're spending more time, and now it takes a way longer to, to get people to the point where they're ready to put a deposit down and they're ready to book an appointment.

Gabe

And I, for one, know for a fact that the buying journey has changed here in 2024 versus when I look back to 2021, the buying journey is at least doubled for the customer.

Gabe

There's more people out there in the market now.

Gabe

There's so there's like twice as many shops that have popped up.

Gabe

And now with Google's fantastic changes to the Adwords system, there is now twice as many sponsored ad locations on search.

Tyler Lorray

Yep.

Gabe

There's that much of a change that now takes somebody who would typically take ten to 15 touches now takes like 30, 25 to 30 touches.

Gabe

And people, people say that they just, they never used to have to work this hard.

Gabe

And what's the other one that we hear a lot, that it wasn't so expensive.

Tyler Lorray

Yeah.

Gabe

We never used to have to spend this much.

Tyler Lorray

Yeah.

Tyler Lorray

So you got it kind of twofold.

Tyler Lorray

Right.

Tyler Lorray

You have businesses that have been in business for ten plus years that built off of word of mouth or the brand at the time, they didn't have to worry about Google Ads being so expensive.

Tyler Lorray

They didn't have to worry about.

Tyler Lorray

All right, competitors.

Tyler Lorray

Then you got the younger shops that really haven't dealt with anything and they're fighting through this to play the game we get, obviously, a lot of different conversations going on, but it really all goes to, why is it so hard?

Tyler Lorray

Right.

Tyler Lorray

Why is it so hard?

Tyler Lorray

Obviously, if we had the exact answer, then we probably wouldn't be talking about it.

Gabe

Exactly.

Tyler Lorray

I think really beyond just strategy, it takes a.

Tyler Lorray

A specific person to fight through it, and there's like this emotional roller coaster that happens, you know, in that, in that process that you really have to understand and kind of fight through.

Tyler Lorray

That's what's really been on my mind lately on that.

Gabe

The one thing that I've also noticed recently is that if you remember back in 2021 with Facebook meta advertising in general, back then, it was super easy to create these highly dialed audiences.

Gabe

And now, thanks to Apple and other privacy initiatives, now they've rolled back so much of the data that we as marketers would use to create such highly dialed in, targeted audiences, combined with pixel data from websites and landing pages, that we could get so laser focused that we could generate leads and outcomes from just Facebook advertising alone without doing anything else.

Gabe

And the.

Gabe

The cost of that at the time was significantly cheaper than doing Google Ads.

Gabe

But now all of that data has been rolled out of meta, and a lot of these younger shop owners live on TikTok and they live on Instagram, and they're just not as well informed.

Gabe

Right.

Gabe

About what a complete marketing plan should look like.

Tyler Lorray

Right.

Gabe

And they're leaning on Facebook ads, and they're being taken advantage of by people who only offer Facebook ads for, you know, ceramic coatings or paint protection film or window tint.

Gabe

And they're.

Gabe

They're wondering why they can't get anybody to close and why they can't get people to the mark to get them on the books.

Gabe

And it's like social media advertising has changed.

Gabe

It's not this super laser effect anymore.

Gabe

It's very, very general awareness based.

Gabe

And I think that it's worth mentioning now that Facebook is not a direct lead generation source.

Gabe

Right.

Gabe

Because we just had somebody tell us the other day, they're like, they said, what did they say?

Gabe

They said, we never used to have to need Google.

Gabe

All we did was Facebook.

Tyler Lorray

Yep.

Gabe

Facebook isn't enough anymore.

Gabe

And the big fundamental change is that they don't get that Facebook is indirect.

Gabe

Facebook has zero search capability and search targeting, and nobody searches on Facebook for these services.

Tyler Lorray

Right.

Tyler Lorray

Yeah.

Tyler Lorray

I mean, it's always been passive, but it's even more passive now.

Tyler Lorray

Right, right.

Tyler Lorray

So.

Tyler Lorray

And that's.

Tyler Lorray

That's what I think.

Tyler Lorray

That's where I think everyone's going wrong or missing the mark because, right.

Tyler Lorray

Like, you used to be able to run a Facebook ad and, like, you would get people that were at least halfway interested, and then it was easy to close them.

Tyler Lorray

But you're getting people that are maybe 10% interested.

Gabe

They're clueless.

Tyler Lorray

You don't know how to do the 90% because you never had to do it before, and it's not set up, so it's making it almost impossible.

Tyler Lorray

And that's where, like, the whole, we could get into the whole unqualified, qualified situation, but that's where that kind of plays in.

Tyler Lorray

That's for another call, maybe, and that's.

Gabe

Another episode that I really just, I'll start cussing.

Gabe

And that said is that Facebook is now not a direct to lead generation source in this sector.

Gabe

Facebook is now a part of a bigger plan.

Gabe

It's not a direct inbound lead generation source anymore.

Gabe

It's just not going to work that way.

Gabe

Facebook is now the retargeting component of a full 360 degree marketing plan.

Tyler Lorray

Yeah.

Gabe

And that, that kind of leads me back to how people, people are now leaning on, like, how they're saying how much money they're having to spend on marketing.

Gabe

Right.

Gabe

So people are getting savvy, they're getting wise.

Gabe

I can tell you that two years ago, I didn't have two thirds of the competitors in my market on Google advertising that I do now.

Gabe

And now I spend twice as much on Google than I do in a month than I did two years ago.

Gabe

And that's because I've gone from having two other competitors in my market to having six.

Tyler Lorray

Yep.

Gabe

Now I have six people fighting for three spaces and maybe a map pack space in my market.

Gabe

And it's like supply, meet demand.

Gabe

It's like people just generally don't grasp that.

Gabe

And it's, as a marketer, I feel like I can only do so much education with them and I can only help them along so much before, before I start feel like I'm talking to like, the, a brick wall and I can't deal with it anymore.

Gabe

And I just have to, like, close the conversation.

Gabe

When, when we look at this as a whole, it comes down to one.

Gabe

People are just flat out uninformed about how they should look at marketing in their business.

Gabe

They're not aware of the skills that they're lacking when it comes to the marketing and, and having that upskill component to have conversations and be able to read conversations.

Gabe

That's another, maybe another extremely important piece that, that people are missing, especially in the younger generation.

Gabe

They're missing it completely because back when, you know, before that, the generation before that, the most young ones now that are running businesses, they had to do sales.

Tyler Lorray

Yep.

Gabe

That was just like a part of your everyday gig.

Gabe

And now you don't.

Gabe

There's less experience of that out there.

Gabe

So we're having to teach these kids how to sell.

Gabe

Yeah, we're having to teach them how to sell.

Tyler Lorray

And not only just sell the service, because, again, a whole nother conversation, but sell themselves, which is really what sets them apart.

Tyler Lorray

So there's a lot of just little pieces being missed throughout this whole journey.

Tyler Lorray

And I think a lot of people, even, even some of the ones that have been in business forever, they're just learning.

Tyler Lorray

They have, you know, can't teach an old dog new tricks.

Tyler Lorray

Yeah, that's, you know, everyone's learning something new here.

Tyler Lorray

As the market's completely changing, let's shift.

Gabe

Into what it looks like to be a business now and what it looks like to be effective.

Gabe

You got to be agile now.

Gabe

You got to be, you got to be lean.

Gabe

You got to not carry a ton of inventory.

Gabe

You got to, you know, you got to use the just in time system for carrying your inventory and how you're getting things done.

Gabe

And now you're having to, you're having to run a leaner crew because labor costs more now than it ever has.

Tyler Lorray

Yep.

Gabe

And if you're not monitoring labor, it will eat you alive.

Gabe

And, and now you need to, you need to have all of your ducks in a row when it comes to marketing, because if you just rely on pay per click, you end up at the bottom of the barrel.

Gabe

When I google shifts its algorithm and you end up burning, you end up having such a high cash burn rate that you burn through all your operating cash before you can get to the next payroll cycle.

Tyler Lorray

Yeah.

Tyler Lorray

So I was gonna say it's important to note, like, not every business is different or not every business is the same.

Tyler Lorray

Obviously, everyone's different.

Tyler Lorray

And I had a conversation with someone yesterday about, you know, what season are you in?

Tyler Lorray

Are you in a growth season or, you know, are you in the season that, you know, probably most people are in right now where cash is king, right.

Tyler Lorray

Your margins need to be healthy, your profits got to be good, and you got to have cash in the bank because who knows whats going to happen tomorrow?

Tyler Lorray

So a lot of people are in that, but there are people that are in growth season.

Tyler Lorray

So you got to understand, where am I at right now?

Tyler Lorray

Its okay if youre in growth season to break even, right?

Tyler Lorray

Its okay.

Tyler Lorray

You want to grow.

Tyler Lorray

You want to get to that point of then being healthy down the road.

Tyler Lorray

So I think thats important.

Tyler Lorray

But then going into the marketing side, understanding that you can't just, you know, hit one avenue.

Gabe

No, you got to hit them all.

Tyler Lorray

Like you were saying.

Gabe

Yep.

Tyler Lorray

So.

Gabe

And we got a test.

Tyler Lorray

Yeah.

Gabe

And we got to put, we got to, we got to give ourselves, as business owners the space for testing mentally and monetarily.

Tyler Lorray

Yeah.

Gabe

Which means not, maybe sometimes not taking it on all at once.

Gabe

Most people come in and they jump on my calendar.

Gabe

They say, I want leads and I want to do more business now, and I need it now.

Gabe

And I'm like, hold on, hoss.

Gabe

Let's back her down.

Gabe

All right, turn.

Gabe

Turn it down a bit.

Tyler Lorray

We were talking earlier.

Tyler Lorray

We had a potential client come and say, hey, I've got this goal of increasing my revenue, staying profitable, and maintaining quality.

Tyler Lorray

I was like, well, that's not one goal.

Tyler Lorray

That's three goals.

Gabe

Yes.

Tyler Lorray

And they can't all happen at once.

Tyler Lorray

No, it's just not possible unless you.

Gabe

Got the capital for it and the staff depth.

Gabe

But this particular person didn't, and most don't.

Tyler Lorray

Most don't.

Tyler Lorray

Right.

Tyler Lorray

So I think it's extremely important to understand where, what season you're in as a business owner and having that patience and understanding of.

Tyler Lorray

Okay, I've got to change.

Tyler Lorray

What do I tackle next?

Tyler Lorray

I'm kind of hitting one thing at a time and slowly growing because, like, the easy growth, you know, starting a business and then getting to 100k, you know, it's not there anymore.

Gabe

No.

Gabe

You know, although, hold on.

Gabe

We do have a client that's come on board, and he's a new roll up.

Gabe

Right.

Gabe

We have.

Gabe

We have.

Gabe

We have one new roll up right now that's active.

Gabe

Who came to us.

Gabe

What's that?

Tyler Lorray

It's a unicorn.

Gabe

Yeah, exactly.

Gabe

This is a.

Gabe

And this is extremely difficult now.

Tyler Lorray

Yeah.

Gabe

Like, back in 2021, this was easy, easier.

Gabe

Even then it was difficult, and now it's almost unheard of.

Gabe

Heard of to do this unless you've got deep pockets on capital.

Gabe

So.

Tyler Lorray

Which they do.

Gabe

Luckily, this person had.

Gabe

Now he has some.

Gabe

He doesn't have enough.

Gabe

He has some, but luckily, he's awesome at sales.

Gabe

And that's been the particular I was willing to come to the plate for this particular individual that works with us, and I think he's in a Florida market, if I recall.

Tyler Lorray

Right.

Gabe

And he came to me and said, I can sell anything.

Gabe

I just need some coaching a little bit more about running a business in this sector, and I need a little bit more coaching about the services specifically.

Gabe

He's like, I'm about 80% of the way there.

Gabe

And he was, he was, that's kind of where he was in his track for learning and selling.

Gabe

So he came on board.

Gabe

We helped.

Gabe

We said, okay, go get your business.

Gabe

Go, like, go register it, get your, get your lease signed, and here's, you know, this is where you're going to get, this is where you're going to pop up.

Gabe

Okay?

Gabe

So let's get your Google, my business register or Google Business profile registered.

Gabe

So we went through that process and that ended up being a massive challenge as well.

Gabe

And we had to call in a favor to get that one done.

Gabe

Like a favor of a favor of a favor of a person we know.

Gabe

And, and we built a website, helped him develop his branding and his messaging, and found him a local videographer.

Gabe

And then we helped to coach him through, you know, how to speak to clients, the rate at which he needs to speak to them, and the type of messaging he needs to use.

Gabe

And, like, luckily, it was like a very basic conversation I had to have with him because he was already aware of the things that you should do as a professional.

Gabe

And in three months, this is almost unheard of.

Gabe

He did ten grand the first month.

Gabe

We booted up some Facebook ads.

Gabe

First, while the website was being built, he did ten grand that month with no website, just a Google business profile and Facebook, which is like, that's a unicorn in and out by itself.

Gabe

Month, two websites online, we start doing a local SEO push.

Gabe

He does 20 grand.

Gabe

And now this month, he rolled into this month with 30k on the books and scheduled work with deposits.

Gabe

And now he's going to, I think he's going to close the month here.

Gabe

On month three of operating, he's going to be doing 40k.

Gabe

Dude, that's, that's unheard of.

Gabe

Now to be able to do that.

Gabe

Like, all I can say is, is that he picked the right team, that's for sure.

Gabe

Because there's no other, there's no other agency that would have been willing to go this, this far for this guy.

Gabe

And, and that's where I'm proud to say that detailing growth stands is to say that we are the people that you can count on when it comes to needing a confident business consult for our sector specifically.

Gabe

So that's, that's one thing we've got down pat.

Gabe

And second is having the sales skills allows you to jump into almost any business and just strap the business onto your back and carry it around like you're, you know, backpacking down, you know, through the mountains just outside of Laden.

Tyler Lorray

I.

Gabe

And this guy, I'm impressed whenever I think about it, because that's you.

Gabe

I would say about 90% to 95% of the people that talk to us are incapable of that.

Gabe

They just.

Gabe

They don't.

Gabe

They don't have.

Gabe

They don't have that.

Gabe

That.

Gabe

They don't have that drive.

Gabe

They don't have that.

Gabe

They don't have those sales skills.

Gabe

They don't have the messaging, understanding they're missing.

Gabe

Right?

Gabe

They used to.

Gabe

For what?

Gabe

Used to work when in actuality it was just Covid cash surplus when people were just like, oh, yeah, it'll be 15 grand when can you get me in?

Gabe

Yeah, no, that's not happening anymore, man.

Gabe

That's done.

Gabe

That's done.

Gabe

Unless your name is Joe Torbody and you run OC detailing out of the Bay Area, who gets a cybertruck shipment sent to his.

Gabe

His shop from across the country.

Gabe

Dude's a fucking maniac.

Gabe

I can't believe that.

Gabe

That was awesome.

Gabe

It's just that kind of thing is unheard of now.

Gabe

So it requires a more.

Gabe

The reason I say that is it requires a more methodical approach.

Gabe

Yeah, it is no longer, let's just activate all at once.

Gabe

It's, let's do it strategically without burning up all your available capital.

Gabe

You know, I understand you want leads right now, but you don't have any.

Gabe

You know, the typical business to come to us is one that was doing between 35 and 55 grand a month, and now consistently, every month, they're on the lower end of that.

Gabe

They had a low end website.

Gabe

They never focused on SEO.

Gabe

They're not consistent on social media.

Gabe

They're not consistent on Google Business profile.

Gabe

They're not publishing video content, they're not getting it on YouTube.

Gabe

So that all of these things at the same time and.

Gabe

Or they were just relying on Facebook ads.

Gabe

All of these things come up now and we're like, okay, like, let's roadmap this out, because if we try and do this all at once, you're going to burn up all your cash because it's going to take too long.

Tyler Lorray

Right?

Gabe

So would you say that most people come to us and we're like, okay, let's get the website done.

Gabe

Like, we'll get it dialed in, get it built with that foundational SEO that's going to speak to their target market for those locations and keywords that they're going to win at, and then let's start a solid Google business profile optimization.

Gabe

We'll give you a roadmap to start making super high end dialed in content that you can use as a sales tool and you can help to educate your market with.

Gabe

And then we'll do some local SEO and have them do that for two months and then strap them up into ads after they've made some money.

Gabe

Because ads are so expensive now that, you know, if, if a shop has $3,500 to allocate towards marketing and by the time they pay for web SEO agency fees, there's nothing left for ad spend anymore because PPC is so expensive.

Tyler Lorray

Right.

Gabe

So, Tyler, I think, I, I, I want to ask you, is what is it that a shop who's in a situation of used to and used to ain't cut and used to is not cutting it anymore?

Gabe

If I'm a shop in that position, how do I realize that that's where I am without somebody telling me?

Tyler Lorray

That's a tough one.

Tyler Lorray

How do you realize you just have to, you have to open your eyes and sometimes realize maybe you're too close to the project and that's where you got to be understanding from someone else's viewpoint.

Tyler Lorray

And this kind of all goes along the, you know, the emotional curve of marketing.

Tyler Lorray

Right.

Gabe

Right.

Tyler Lorray

A lot of people right now, no matter what, what situation, whether you just started or you've been in business forever, they're literally at the bottom of the curve there and they're just like trying to figure it out again.

Tyler Lorray

Right.

Tyler Lorray

So whether you're just starting out or like I said, you've been in business a while, you're at that bottom right now and you have a decision to make.

Tyler Lorray

You know, do I accept the fact that we just are going to stay the way we are and we look to then just be profitable and maybe, maybe get rid of some people and maybe just take on certain things or are you looking to grow?

Tyler Lorray

Do you want to hit that momentum and go?

Tyler Lorray

So, you know, it's really hard to accept it, especially when things were working, but you just have to open your eyes and look around and know what's going on.

Tyler Lorray

But again, there's nothing wrong.

Tyler Lorray

There's literally nothing wrong if you're a business that's been around for a while or even if you're a newer business and you want to just stay skinny and stay profitable, because if you're in the season of, hey, cash is king and build up the bank account and be healthy.

Tyler Lorray

Nothing wrong with that.

Tyler Lorray

You just have to, you just have to accept which, which part of the business you want to be in?

Gabe

Right.

Gabe

Right.

Tyler Lorray

That's all.

Gabe

I agree with all of that.

Tyler Lorray

Yeah.

Gabe

Now let me touch on this, because most people don't know what the, what, what did we call it?

Gabe

The emotional curve of marketing.

Tyler Lorray

The emotional curve.

Tyler Lorray

Right.

Gabe

So I'm going to run this down to them.

Gabe

Hopefully.

Gabe

This, this is, this makes it easier to understand.

Gabe

So most people don't understand what the emotional curve of marketing is.

Gabe

So when you jump into a marketing plan and don't see immediate results, because there is.

Gabe

That's where it starts.

Gabe

So think of this linear line, right, that runs across your timeline and business.

Gabe

So let's say you're above the line here, and you start, you're moving forward in your journey, and then all of a sudden, you dip below the line, and that line is going to represent what we call profitability and growth and momentum.

Gabe

When you dip below that line, you start to shed, you start to burn.

Gabe

You're burning capital up.

Gabe

You're having high turnover in your staff.

Gabe

You're having, you're spending a lot on ads.

Gabe

You're not getting conversions.

Gabe

You have a major setback in the business, whatever it is, right.

Gabe

This, and.

Gabe

And you're just, like, grinded to a halt.

Gabe

And then you make some radical changes with, with marketing in the business to try and fix these things and to try and readjust your trajectory.

Gabe

That's when you call me or Tyler or you call it, you start a new marketing plan.

Gabe

Then you start to move forward.

Gabe

And you're still going to be underneath of the profitability line.

Gabe

You're still going to be underneath of the growth line.

Gabe

When you start moving forward, you start having self doubts.

Gabe

Have I made the right choice?

Gabe

Is this worth it?

Gabe

Should I just close the business?

Gabe

I don't know if this is right.

Gabe

Am I being taken advantage of by the agency?

Gabe

Am I doing the wrong things?

Gabe

Are we targeting the wrong things?

Gabe

Am I a bad salesman?

Gabe

Am I a bad leader?

Gabe

You start getting all this negative self talk, creep in the.

Gabe

And then all of a sudden, it's like an explosion of vertical growth comes out of nowhere.

Gabe

And this is the compounding effect of marketing.

Gabe

So it's twofold.

Gabe

There's the emotional journey you need to take for yourself as you continue to travel underneath of that growth line.

Gabe

And then you better make sure you're wearing your harness for when it immediately goes vertical at the other end of the line.

Gabe

And now you're growing at rates that you never thought possible.

Gabe

You're two xing, you're three xing.

Gabe

You're four xing.

Gabe

And that's when you need to be prepared for that.

Gabe

And the only reason that it happens that way is because marketing compounds over time.

Gabe

It's one of the only things that you can count on to be a for sure thing is that marketing efforts compound SEO, plus PPC, plus social media, plus video, plus being a good salesperson, plus having a good nurture, plus having the right messaging, all of those things, they compound and stack and stack and stack and stack until you get to the end of that journey where you're in that negative phase and all of a sudden you gain that traction that you're looking for and it's, you're on for that ride.

Gabe

And that is the hardest thing to do as a business who's been at the top and felt great.

Gabe

And I mean, you're in that growth stage and the next thing you know you're in crisis management.

Gabe

That journey between crisis and back to growth state is the emotional curve of marketing.

Gabe

And it is a motherfucker to go.

Tyler Lorray

On, to say the least.

Tyler Lorray

I think it's the least to know because you went over a ton of different marketing strategies, right?

Tyler Lorray

Between SEO, website, Google Ads, everything, right?

Tyler Lorray

The more you compound, obviously, the longer you're going to stay above that line, right?

Tyler Lorray

But if you just focus on one, that's where you're really like.

Tyler Lorray

You may eventually come back up above that line, but you're going to see a lot of up and down.

Gabe

You're going to, you're going to dip between it.

Tyler Lorray

Yeah.

Gabe

Right.

Gabe

Instead of getting the compounding effect, which is the compounding effect only happens when you spend the time and energy to create the systems and create a system of repeatability and accountability in your team.

Gabe

And you're doing it on more than just yourself.

Gabe

You're leveraging tools or you're outsourcing a service, you're working with somebody local, you're having one guy on your team take pictures.

Gabe

Whatever it is, you know, leveraging help to do that is the only way that you can stack all of those concepts together and see the compounding effect.

Gabe

And let me tell you, as somebody who understands it and who has it dialed in, I will rub, I'll rub my own, you know, I'll pat myself on the back here and say that I know that we've got those things dialed in.

Gabe

Let me tell you, it makes all the difference when people come into my shop and they see it for the first time in person and then they're like, they hit the approval button for $15,000 for whatever it is that they're going to get, right.

Gabe

It's that compounding effect that builds over time.

Tyler Lorray

And I think that's the most important aspect.

Gabe

That's what most of these guys are missing.

Gabe

They don't have it and they don't have a clue.

Tyler Lorray

Well, no, I'm just, I'm talking about the time aspect, right.

Tyler Lorray

Because everyone, everyone wants to see that, that they don't.

Gabe

There's no curve, it's just that line vertical.

Gabe

They only want to see up that, right.

Gabe

They don't realize that there's a lateral, there's a lateral stage in between and.

Tyler Lorray

It'S, it's different for everyone.

Tyler Lorray

Right.

Tyler Lorray

And when you're talking about marketing, you know, obviously it all depends on where you are now and then what you're capable of, like you said.

Tyler Lorray

So obviously the more money you have, the more capable you are, the faster it's going to go.

Tyler Lorray

Right.

Tyler Lorray

But a lot of these newer businesses or even older businesses that need to change a lot and kind of maybe start over, it's going to be three, six, nine months.

Tyler Lorray

You never know.

Gabe

And that's it.

Gabe

Don't get me wrong, you might get lucky and you might be able to have a solid market and you might be able to get conversions more so and get more sales booked.

Gabe

But oftentimes gambling on what the roadmap should be, which is establish your solid organic foundation.

Gabe

You get your branding and your messaging dialed in so people understand who you are.

Gabe

They like, they know you, they like you, they trust you.

Gabe

So you're building that know, like trust factor.

Gabe

You've got your video content supporting that, right?

Gabe

These are all, these are all things that chuck that check off the organic box and you build the system around what it looks like to speak to somebody when they talk to you and you know what happens.

Gabe

Like you define your internal customer journey of like, this is what I, this is where and how they should move through our, our business as a prospect.

Gabe

You get that dialed in as a part of your foundation because if you've got that, you are rock solid.

Gabe

You don't have anything hard to stand on.

Gabe

You're sitting on a deck, whatever you want to call it, House of Cards or you're in quicksand or you're in swamp and marshland, whatever it is, whatever part of the dang old country you a part of, whatever.

Gabe

For what it's worth, I love people from the south.

Gabe

The difference is that when you start stacking on those multiplier effect styles of marketing, meaning you've got Facebook advertising, you've got a long term SEO game plan, you've got Google advertising, you've got older lead campaign reactivation.

Gabe

So you've got like list reactivation, you've got email marketing where you offering specials and you've got, or some type of value initiative.

Gabe

You start stacking on those multipliers.

Gabe

The difference is that those multiplier marketing efforts, they require the foundation to be solid because they push back against you at first.

Gabe

Think of like, I'm going to grab my monster can here so we can make some awesome visuals.

Gabe

Think of like my monster can as the rocket.

Gabe

Right?

Gabe

So here's, here's your foundation and where you're at right here.

Gabe

And then you've got your, your multiplier marketing efforts.

Gabe

So here's all your PPC.

Gabe

And if it's a rocket, what's coming out of the bottom of the rocket is thrust and fire and smoke.

Gabe

Things that are propel you forward.

Gabe

And if you don't have a solid foundation for that to propel against what happens, the foundation is just going to crumble and lose that forward.

Gabe

You're going to burn the house down and then you lose that forward momentum.

Gabe

The thrust that comes out of your marketing efforts ends up like a Tesla rocket test, just exploding everywhere.

Gabe

It's a huge failure repeatedly.

Gabe

So the point is, is that you move through stages and there is a roadmap and a plan and it's different for every single business.

Gabe

And it should never be cookie cutter, but there are basic principles to follow and deviation from the foundational principles usually spells disaster.

Tyler Lorray

Yeah, yeah.

Tyler Lorray

And that's why you're, I mean, you're seeing even older businesses, they have to reset their foundation.

Tyler Lorray

Right.

Tyler Lorray

Because it was just too easy to run Google Ads or Facebook ads.

Gabe

Exactly.

Tyler Lorray

When you start out, it's too easy to just run to that because it's supposed to be quick wins.

Tyler Lorray

But man, the landing hurts when you don't have the foundation.

Tyler Lorray

Yep, landing hurts.

Tyler Lorray

So all good stuff there.

Gabe

Listen, I think that this was really solid.

Gabe

This might be one of the most informative episodes that we've done here on talking paint.

Gabe

So real quick, I would just want to invite you guys, check out the show notes or check out the video description on YouTube down there.

Gabe

In the description and in those show notes, you're going to find a link to our Facebook group, you're going to find a link to our website where you can book a completely free strategy session where we'll look at your marketing and at bare minimum, you'll walk away from that conversation and know which way you should be pointed.

Gabe

And you'll also find a link down to our free tools and resources.

Gabe

We have tons of guides and resources and we've got some awesome AI tools that are coming out now.

Gabe

You'll be able to generate social media content, right?

Gabe

On detailinggrowth.com dot.

Gabe

You'll be able to write your own social media posts that completely free, no charge.

Gabe

So jump down there, take advantage of those things.

Gabe

Make sure you get on the detail shift newsletter.

Gabe

We're sending that out multiple times a month and you're going to get real, actionable insights with no sales fluff or anything like that directly in your inbox.

Gabe

And you'll be able to count on that as you're going to learn something every time you open that.

Gabe

So take advantage of that as well.

Gabe

And hopefully you enjoyed this.

Gabe

And if you did, I'd really like to see you down in the comments.

Gabe

Maybe leave us a review on Apple or Spotify.

Gabe

Hit that five star, give us a thumbs up subscribe comment.

Gabe

We'd love to get your feedback.

Gabe

There's also a link down in the description for you to leave feedback about this episode and if you found it helpful.

Gabe

And so you can suggest other topics for us to cover here as well.

Gabe

So those are all great things that are available to you.

Gabe

Check those out.

Gabe

Tyler, thank you so much for joining me today.

Gabe

I know you're usually busy running the team, but I'm glad I was able to pull you away for a little bit.

Tyler Lorray

Absolutely.

Tyler Lorray

Always a pleasure.

Gabe

Work done.

Gabe

Thank you so much for listening and make sure you head over to talkinpaint.com.

Gabe

that's talkin paint.com.

Gabe

check out the show notes and our previous episodes.

Gabe

We'll see you in the next one.