And what we do with all of this, what we call like raw footage is
Speaker:we're able to sort of dynamically insert all of these things and turn
Speaker:like, this is sort of my thesis.
Speaker:Like, how can you turn one ad into five?
Speaker:Um, and that was what we did.
Speaker:So rather than having all of these one off scripts from different people, different
Speaker:influencers, which again, Matt, that makes it incredibly difficult to test.
Speaker:How am I going to know that this worked better than this?
Speaker:Because it could be the person, it could be their delivery, it
Speaker:could be what they talked about.
Speaker:We wanted to just get raw footage of people saying these really, you know,
Speaker:awesome things that are still authentic.
Speaker:What they liked about what they didn't what problem it solved.
Speaker:And then we take all of that raw footage and with that raw footage, we're able
Speaker:to create, you know, 50 different ads from just, you know, to what would
Speaker:have been originally full videos.
Speaker:Welcome to the e commerce podcast with me, your host, Matt Edmundson.
Speaker:The e commerce podcast is all about helping you deliver e commerce wow.
Speaker:And to help us do just that, I am chatting with the beautiful, the amazing Amelia
Speaker:Coomber from Subsummit, oh yes, Amelia and I met at the Subsummit conference
Speaker:this year and so we hit it off and so it's great to have Amelia on the show,
Speaker:but before we get into the conversation, let's talk about this week's show sponsor.
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Speaker:Let's talk about my amazing guest today.
Speaker:Amelia Coomber, the Dynamo Director of Performance Marketing and
Speaker:Acquisition at Petplate with a rich history in paid media and...
Speaker:Performance marketing.
Speaker:Amelia swapped her software engineering hat for the exciting world of startups.
Speaker:She's made a name for herself by supercharging early stage companies
Speaker:into profitable powerhouses with a knack for scaling growth, optimizing
Speaker:ad creative, and boosting efficiency.
Speaker:Amelia definitely brings the marketing magic, and that's why I'm
Speaker:so excited to have you on the show.
Speaker:Amelia, welcome.
Speaker:It's great to have you all the way.
Speaker:From sunny New York, how are we doing?
Speaker:We're
Speaker:doing good, Matt, and, um, how are you doing?
Speaker:How's that eye of yours?
Speaker:Yeah,
Speaker:I was going to ask, have you ever had a podcast host punch you in the face?
Speaker:Because I think, I think I might have the first.
Speaker:You are, we should probably explain, uh, dear listener, that
Speaker:when, uh, I was at Sub Summit.
Speaker:This year, Amelia and I met up in the speaker's lounge cause you were
Speaker:speaking and I was speaking, right?
Speaker:And we, we got on.
Speaker:We, we, I thought we got on, actually.
Speaker:We had a great conversation.
Speaker:And then as you left, you punched me
Speaker:in the face.
Speaker:Oh, let me give you a hug.
Speaker:Not a handshake.
Speaker:It was very funny.
Speaker:So it is the first time that anyone has punched me in the face.
Speaker:I think my eye is just about recovered now, so we're okay.
Speaker:Good, good.
Speaker:It looks great.
Speaker:You look great, so.
Speaker:It's all about these moments.
Speaker:Sadaf, who's the show producer at Aurion Media, we were talking about
Speaker:Sadaf before we hit the record button, she saw your email where you sent to
Speaker:me an email saying, how's your eye?
Speaker:And Sadaf's like, I need to meet this lady that punched you in the face.
Speaker:That's awesome.
Speaker:She's like, I've been wanting to do that for a very long
Speaker:time.
Speaker:That was for her, that was for her.
Speaker:Yeah, she called you ahead of time, right?
Speaker:And said, favour, you'll get away with it.
Speaker:So, how was Sub Summit for you, did you enjoy it?
Speaker:Oh, it was awesome.
Speaker:Honestly, really one of my favorite conferences I've been to.
Speaker:I mean, the people that were there, just amazing.
Speaker:It was a huge one, too.
Speaker:I've been to a lot of smaller conferences, but the caliber of people,
Speaker:the amount of them, just the whole thing was really, really awesome.
Speaker:I'd never been to Dallas either, and I don't know if I'll go back anytime
Speaker:soon, but like, just the entire event was absolutely spectacular.
Speaker:Yeah, no, I, I, I, like you, I was, I, it was a lot bigger than I was expecting it
Speaker:to be, um, and met so many great people there, uh, but really, really enjoyed
Speaker:myself, and so, um, it's definitely not the first time for me I've been to Dallas.
Speaker:I have friends there, so it's like the third or fourth time I've been to
Speaker:Dallas, I think, something like that.
Speaker:Um, but yeah, just, just love the conference.
Speaker:Can I ask, what was the standout point for you?
Speaker:Oh,
Speaker:that's such a good question.
Speaker:Um, let's see.
Speaker:Honestly, I mean, so the panel that I was on was with, um, a couple founders, um,
Speaker:one of them was the founder of August, which is like a period sexual wellness
Speaker:company, and then the other one, um, is called Plate Crate, and, and Josh was the
Speaker:CEO there, and I, you know, I, I went into this panel being like, oh, I'm gonna share
Speaker:my, you know, like, ad creative techniques and this and that, I swear to God, I
Speaker:spoke, like, for two seconds, because the entire time I'm up there, sitting with
Speaker:them, and they are just, like, dropping these, like, incredibly insightful
Speaker:nuggets, like, again and again and again.
Speaker:I couldn't even, like, like, I didn't have anything else to add.
Speaker:I, I was literally sitting there, and at one point, um, they were saying something,
Speaker:and I just went, like, mic drop, like, that's it, like, you guys don't need
Speaker:to do anything else, we can all stop.
Speaker:So, I, I honestly...
Speaker:Despite the fact that, like, this was a panel I was gonna be on, I, I
Speaker:literally emailed them after, and I was like, I think I got way more from
Speaker:that than anybody in the audience.
Speaker:It was just so incredible.
Speaker:So that was a big highlight.
Speaker:Obviously, the dinners and the, you know, the meeting and the networking and stuff
Speaker:was amazing, and all the events were great, but, uh, I, I was just blown away.
Speaker:I, I was like, I don't even deserve to be sitting here with these incredible people.
Speaker:I'm just taking it all in.
Speaker:Oh, you totally deserve to be there.
Speaker:How did they, um, how did you and Subsummit sort of make that connection?
Speaker:How did, were you invited?
Speaker:Did you contact them to speak?
Speaker:How did that work out?
Speaker:Yeah, so a good friend of mine, Jay, who, um, we spoke, or we met at a conference
Speaker:called Media Post like a year ago, and he was a speaker there, I, I just got
Speaker:back from that conference speaking again about like the ad creative and stuff,
Speaker:but we met there, he, uh, used to be the uh, CMO of Wink and we're the same age.
Speaker:So incredible, just like, you know, 27 year old that kills it,
Speaker:you know, publicly traded company.
Speaker:Um, and he left to go start his own company called the starters,
Speaker:which is basically like, you know, a new generation of like finding
Speaker:freelancers for growth marketing.
Speaker:Um, and so he was talking to me about how he was going to this conference and
Speaker:he had mentioned that they are looking to fill a couple of spots on the panels.
Speaker:Um, and I was like, let's go count me in.
Speaker:I'll be there.
Speaker:I'm there.
Speaker:No, great.
Speaker:Great.
Speaker:I thought it was brilliant.
Speaker:I thought you were great.
Speaker:And um, it was, it was genuinely great to meet you.
Speaker:And I have to be honest with you, Amelia, I have not met that many people on the
Speaker:planet That have just the sheer passion and enjoyment for ad creative as you.
Speaker:I mean, just the energy that comes out of you when you talk about
Speaker:these things is quite extraordinary.
Speaker:Thank you, thank you.
Speaker:I'm actually, I've been told more than once to tone it down,
Speaker:but I can't.
Speaker:No, don't do that.
Speaker:That's part of the magic.
Speaker:Yeah, I hope so.
Speaker:I agree, I agree.
Speaker:Uh, but no, I mean, I mean, ad creative is, is, is really just one of those
Speaker:last, you know, levers that you can pull in performance marketing.
Speaker:And I think, uh, you know, there's no more targeting as granularly anymore.
Speaker:All of that sort of stuff has gone away.
Speaker:And I think, um, you know, especially with TikTok and stuff, it, the ad
Speaker:creative space and Creating good, you know, video ad creative is actually
Speaker:so much easier because you don't need to spend 15, 000 to hire models
Speaker:and, you know, do this big shoot.
Speaker:It's actually the opposite, you know, the best ads perform when you're
Speaker:literally like holding your phone up and talking to them and, you know, having
Speaker:influencers give a genuine testimonial.
Speaker:So, um, I think that, you know, we're still in this, you know, time
Speaker:where people, and especially like brand marketers are just trying
Speaker:to wrap their mind around that.
Speaker:Um, but it ends up like opening just the ability to really scale
Speaker:that, um, and, and, you know, create better ads that perform, you
Speaker:know, so much better, um, easier.
Speaker:So what have you learned then in this space in the, in, in recent
Speaker:months that's going to help us?
Speaker:It's a bit of an open ended question, but it
Speaker:goes.
Speaker:I have all the answers.
Speaker:No.
Speaker:Um, I mean, one of the, one of the things that I did at PetPlate,
Speaker:and again, I just came back from a conference and I, and I talked about
Speaker:this like modular ad creative system, but I, you know, as Matt mentioned,
Speaker:I'm super passionate about that.
Speaker:Um, you know, UGC is, is so critical.
Speaker:I think everybody on the, you know, DTC Twitter space is talking about
Speaker:how UGC is dead and yada yada.
Speaker:Um, and, and I, and I agree with that to a certain extent.
Speaker:I think, like, just getting a bunch of influencers, um, having them
Speaker:create content and then expecting it to perform, that is dead.
Speaker:People are very aware that, like, if somebody's talking about a product,
Speaker:it's probably sponsored, they're probably being paid for it, and so
Speaker:I think that the genuinity of it, if that's the word, um, is sort of lost.
Speaker:But at the same time, really the thing is, you know, why UGC still performs
Speaker:and has always performed is it's, it's a third party nature of somebody
Speaker:that isn't the company telling you why this product solved a problem in
Speaker:their life and was great for them.
Speaker:And so from that perspective, like UGC is never gonna, you know, go away.
Speaker:It's always been that way.
Speaker:Word of Mouth is one of the Best, you know, like, marketing channels, right,
Speaker:that you can have, one of the best ways to, um, you know, acquire new customers,
Speaker:and I think if you do UGC right, that's, that's what it is, um, but from a video ad
Speaker:creative standpoint, it can be incredibly difficult to turn out, like, new video
Speaker:ad creative that's gonna perform, and, um, you know, at PetPlate, I don't
Speaker:even waste time with static images I um, like some people, especially right
Speaker:now, they say that they can perform.
Speaker:And I don't disagree with that.
Speaker:Um, but when you add motion, when you add animation, when you add, you know,
Speaker:like just, just different transitions and stuff to even a static image, um, you're
Speaker:going to, it's going to perform so much better than like a blank static image.
Speaker:So I say that because one of the things that we did, and I've learned
Speaker:over the last, you know, almost two years now at PetPlay, um, is that
Speaker:there's a way to unlock the ability Ability to create hundreds, thousands
Speaker:of different ad creative UGC style videos from very, very little content.
Speaker:Um, and that's one of the things that when I work with various brands and
Speaker:stuff, they struggle with is how do we get new content, how do we continue,
Speaker:because ad fatigue is so real.
Speaker:And again, when you're looking at paid media and performance marketing,
Speaker:especially on the Facebooks and the TikToks, like that is one of
Speaker:the last levers you can control to really improve performance.
Speaker:But like, you know, you'll run an ad for two weeks, it'll kill it.
Speaker:And then it'll stop.
Speaker:And so, you know, so many companies, they're waiting for those ads to
Speaker:underperform and then they have to go start from scratch and create new ones.
Speaker:And I needed our team to make sure that that wasn't the case.
Speaker:Um, and so rather than again, having a bunch of influencers that we handed
Speaker:scripts and they created these ads, um, we narrowed our influencers down
Speaker:to three from like literally 18.
Speaker:Um, and what I did instead of giving them a script and being like, recite
Speaker:these lines, blah, blah, blah, blah, was.
Speaker:I needed them to look and to sort of give me talking points, different
Speaker:clips and stuff of them talking about the problem it solved, the solution,
Speaker:why they liked it, yada, yada.
Speaker:And what we do with all of this, what we call like raw footage is
Speaker:we're able to sort of dynamically insert all of these things and turn
Speaker:like, this is sort of my thesis.
Speaker:Like, how can you turn one ad into five?
Speaker:Um, and that was what we did.
Speaker:So rather than having all of these one off scripts from different people, different
Speaker:influencers, which again, Matt, that makes it incredibly difficult to test.
Speaker:How am I going to know that this worked better than this?
Speaker:Because it could be the person, it could be their delivery, it
Speaker:could be what they talked about.
Speaker:We wanted to just get raw footage of people saying these really, you know,
Speaker:awesome things that are still authentic.
Speaker:What they liked about what they didn't what problem it solved.
Speaker:And then we take all of that raw footage and with that raw footage, we're able
Speaker:to create, you know, 50 different ads from just, you know, to what would
Speaker:have been originally full videos.
Speaker:Um, so yeah, we, we really worked on this system.
Speaker:It took a couple of key things, obviously having a media buyer in house.
Speaker:Um, but the biggest thing was having a video editor that we could lean on and.
Speaker:So, you know, whether it's changing out different hooks, whether it's different
Speaker:text overlays, different transitions and stuff, all of these things,
Speaker:the raw footage, plus the different editing styles on top, you can create
Speaker:thousands of unique combinations of ads.
Speaker:And that's how we've unlocked performance.
Speaker:And, and again, made it really, really easy for ourselves because we don't
Speaker:need to work with 10, 000 influencers.
Speaker:We don't need raw footage every week.
Speaker:Um, we really, honestly, like I shoot with a couple influencers like
Speaker:every quarter and that will set us up for, you know, the next 10 weeks.
Speaker:Wow, okay, there's a lot there, Amelia.
Speaker:So you talk about this, um, modular ad creative system, and
Speaker:so I get what you're saying.
Speaker:So you get this, uh, you get this video from an influencer.
Speaker:You can slice and dice it, and you can mix that then with animations,
Speaker:overlays, and all kinds of things, different music, to creatives.
Speaker:Do you give the influencers...
Speaker:Any kind of a steer on, I mean, I know you don't give them scripts, but
Speaker:do you give them these story points, these talking points to, to hit?
Speaker:Yeah, we will.
Speaker:I usually, and this is really, really important.
Speaker:We don't work with an influencer that hasn't tried the
Speaker:product or I don't talk with.
Speaker:So, um, and, and that's why it's really important to narrow them down
Speaker:because I can't jump on the 30 minute calls with 1000 of them, you know?
Speaker:Um, so the few that we work with, I'll jump on a call with them.
Speaker:Um, we'll have them fill out a form and that form, because PetPlate, human grade.
Speaker:Fresh dog food, like literally humans can eat it, like it's, it's made in human
Speaker:grade facilities, um, and then there's, you know, a lot of studies about how
Speaker:that's, you know, so important for dogs and longevity and stuff compared to like
Speaker:just feed grade conventional kibble, um, so all, the first thing that I'll do
Speaker:before I even give them any talking points is really ask them about their story.
Speaker:What were the problems their dog used to have?
Speaker:Why did they switch over to PetPlate?
Speaker:Did they try other human grade dog food brands?
Speaker:What did they like?
Speaker:What did they not like?
Speaker:And then what did they like about PetPlate?
Speaker:So we try to give them talking points in the sense that we know.
Speaker:a way to phrase something that's gonna perform well, I think so again, it's
Speaker:not necessarily like a one off script, we might help them curate some of
Speaker:those talking points, but there's a bunch of different buckets, whether
Speaker:they fed their dog, they still feed their dog kibble, whether they cook for
Speaker:their dog, whether their dog had this problem, that once we identify that,
Speaker:after talking with them, we're able to sort of craft, alright, here's, here's
Speaker:what's going to work best from a, like, talking into the camera standpoint.
Speaker:So the, when the, You give them a talking point and you give them
Speaker:sort of specific ideas because you know that's going to work well.
Speaker:So you're going to hit different angles, which is, uh, which is great.
Speaker:They're recording that themselves, or are you bringing them into
Speaker:the building to record that?
Speaker:How does that work?
Speaker:It's a little bit of both, so if we have a couple influencers that we work with
Speaker:very, very closely, they happen to be in New York, we did that very purposely
Speaker:so that we can have them come into, and it's not even a studio, like we might
Speaker:have them come into our office and stuff like that, um, so we do do that, and
Speaker:I'll sort of like feed them lines, again, all based on their authentic experience,
Speaker:we'll let them sort of improv a couple things, um, but other times, again,
Speaker:because we work closely with them, even if they're not coming into the studio, we
Speaker:will just give them those talking points.
Speaker:Um, and, and it can still look like a script, you know, like, Oh, hey, I
Speaker:want you to hit this, this, this thing, what you like about it, what you don't.
Speaker:Um, what would the, you know, the solution and the problem was, what
Speaker:the, you know, the features and the benefits of PetPlate are, were, you
Speaker:know, pre portioned, it comes in these great little containers that are
Speaker:resealable, they're not messy, you can stack them in your fridge really easily.
Speaker:Um, so we give them all those things, and it might look like a script,
Speaker:but the one thing we don't do is we don't, like, make that into one ad.
Speaker:I think that's sort of the difference, is that, again, All of those things can be
Speaker:individually, as you said, sort of sliced and diced, um, and used in any other ad.
Speaker:So we'll have a bunch of different people, sort of like those, you know,
Speaker:testimonial mute, I call them like UGC mashups, but they each, each like
Speaker:talking point that can be like, you know, anywhere from five to 15 seconds
Speaker:can be isolated and can live across so many other different, um, or across
Speaker:other different talking points and stuff.
Speaker:So it's a script in the sense that we are feeding them, Hey, this is
Speaker:how this works, or this is what we.
Speaker:They perform best, again, they can, we, we try not to be rigid, they can,
Speaker:we want them to be as authentic, if they mess up, like, that's even better,
Speaker:we really want it to feel like they literally got PetPlate and they were
Speaker:like, this shit is awesome, um, but we also aren't gonna just make that into
Speaker:one video and be like, oh, one and done.
Speaker:Yeah, so the, you mentioned then, uh, that you get them to talk between
Speaker:5 and 15 seconds per sort of sound, I'm going to call them soundbites.
Speaker:Soundbites Yeah, yeah.
Speaker:So each soundbite is, is like 5 to 15 seconds.
Speaker:Um, it's kind of problem solution oriented, um, and, uh, you know, it
Speaker:can sort of stand alone on its own.
Speaker:Why 5 to 15 seconds?
Speaker:Is it a case of we need these things to be short and snappy?
Speaker:It is.
Speaker:I definitely think so.
Speaker:And I think that goes back to like a whole different thing, you know.
Speaker:Meta really pushes like short form video performs the best
Speaker:especially in the world of TikTok.
Speaker:And that's true, right?
Speaker:Like, I think probably like, you know, nine out of ten times a shorter,
Speaker:you know, a, a, 50, 30 second video is going to perform better than
Speaker:like a one and a half minute video.
Speaker:We still, we don't focus on that though.
Speaker:The length doesn't matter.
Speaker:I think the beginning of an ad video is the most important.
Speaker:And that's where like, we make, and that's again why it's important for us to control
Speaker:like how we're editing and how, you know, all of these talking points are flowing.
Speaker:But our goal is to make sure that Everything we want somebody to
Speaker:know about PetPlate happens in the first 15 seconds of an ad, right?
Speaker:Like, it's human grade, it's pre, um, you know, pre portioned cups, they're
Speaker:microwavable, you can stack them, they're easy, um, it helped, you know, we'll
Speaker:talk about, they'll talk about how it, you know, helped their dog or whatever.
Speaker:We make sure anything that the user is listening to, if they don't watch
Speaker:more than 15 seconds, they're still gonna leave that video and know what
Speaker:PetPlate is and know the important things that they're supposed to remember.
Speaker:The rest of it is just great.
Speaker:If we can get somebody to watch the remaining, like, you know, one minute
Speaker:of the video, that's even better, but we don't prioritize length
Speaker:necessarily, or, or it being shorter.
Speaker:We just make sure that the most important things, the things we want
Speaker:somebody to walk away with are in those.
Speaker:15 seconds, and then if they watch the rest of the video, that's
Speaker:even better, and that, again, can be more authentic and stuff.
Speaker:So, our highest performing videos are literally a minute and 30 seconds, and
Speaker:we worked with some Facebook reps, and they were like, Ah, you guys are really,
Speaker:you know, not really following best practices here, and we sort of went
Speaker:back and forth with her, and she was like, Oh, like, but they're working,
Speaker:so, you know, don't change anything.
Speaker:Like, I think it really depends.
Speaker:Again, like, we're not, it's not some long, drawn out, like, oh, my dog was
Speaker:this and that, and, you know, like, we, we make sure it's, like, short, snappy, and
Speaker:to the point at the beginning, and then everything else is just added benefit.
Speaker:Yeah.
Speaker:Wow.
Speaker:I mean, so in the first 15 seconds, you're trying to
Speaker:communicate a whole bunch of stuff.
Speaker:Are you using, um, a lot of fast edits at this point, or is this actually a sort of
Speaker:like an opening script from the implement, not script is the wrong word, but it's
Speaker:a sort of an, in this opening soundbite, you need to say X, Y, and Z, right?
Speaker:These four things, hit them, and you need to do it in, in, in like 15 seconds.
Speaker:Yeah, well, again, like, so, like, so our highest performing ad, it really
Speaker:starts out with, like, I was watching Shark Tank, and I came across this
Speaker:awesome guy and a super cute dog, and they started this human grade dog food
Speaker:company, and they sort of, like, look confused, and, you know, I had to try
Speaker:it out, and yadda yadda yadda, and then they sort of, you know, that's the first,
Speaker:like, five seconds of it, and then they jump into, like, one of the best things
Speaker:about it is that it doesn't make a mess in my fridge, it's not Um, and you know,
Speaker:I've seen huge improvements in my dog's poop or you know, stuff like, almost
Speaker:like visceral stuff like that, right, that sort of grabs your attention.
Speaker:Um, but again, I don't need that influencer to say that in the first
Speaker:15 seconds of whatever they're giving me, because since we own all that raw
Speaker:footage, they can say that in, you know, the, the 60 seconds of their, you know,
Speaker:long form video that they're sending us.
Speaker:We chop it up and we just make sure that those parts that
Speaker:we want are in the beginning.
Speaker:Um, and so, Well, also, especially, this happens especially when we're in studio,
Speaker:in office, when we're recording with these influencers, I'll have them say,
Speaker:like, those lines, they'll, they'll land on a line, whether it's like, hey, I was
Speaker:watching Shark Tank, and I'll have them say that a couple times, and they'll
Speaker:use different inflections at the end, right, so that it's So, it's easy to
Speaker:parse those things and sort of move them in a modular way into whatever part of
Speaker:the, you know, full video I want, but it doesn't sound like it's super scripted.
Speaker:You know, you can tell when something, if somebody was ending on a high note
Speaker:and they were about to continue to something else, so I'll have them sort
Speaker:of recite those lines a couple times so that we're able to integrate them into
Speaker:whatever portion of the video we want.
Speaker:Wow.
Speaker:So, How long do you guys spend, um, creating these videos?
Speaker:Because it sounds to me like the recording process is pretty slick.
Speaker:As in, these are the kind of things that I want.
Speaker:It's going to take you maybe an hour to record, uh, the whole thing.
Speaker:Maybe two, I don't know.
Speaker:Uh, Amelia, correct me if I'm wrong.
Speaker:But the editing process sounds like this is going to take a wee while.
Speaker:As they say.
Speaker:It can.
Speaker:It can.
Speaker:I, I think, um, again, that's the power of an in house video editor.
Speaker:It's so funny talking to all these brands, because every
Speaker:brand has a graphic designer.
Speaker:They might have a team of graphic designers.
Speaker:You can't have a brand without having somebody doing the design, right?
Speaker:Like, that's just, everybody knows that.
Speaker:Unless you're a founder, and you're super, super early stage, and
Speaker:you're gonna do all the design.
Speaker:Design and the visual aspects of it.
Speaker:Anything marketing wise and brand wise are important.
Speaker:And so when I talk to these brands and they don't have an in house video
Speaker:editor, I'm like, I'm just flabbergasted because we live in a world of video.
Speaker:And so one of the first things I did with PetPlate when, when I was sort of moving
Speaker:in from let's bring the team in house.
Speaker:So paid media, all that growth stuff, um, was I made sure we
Speaker:hired an in house video editor.
Speaker:Um, and this guy is, he's an incredible.
Speaker:He's young, he's hungry.
Speaker:He's like, you know, a Gen Z.
Speaker:So he gets the transitions and the TikTok style and sort of the low
Speaker:fidelity is what I like to call it.
Speaker:Um, but I can hand him and, and we'll do it all in one take, right?
Speaker:Right.
Speaker:I set up my camera.
Speaker:If I'm working with an influencer and I'll read them these scripts,
Speaker:they'll, they'll start sort of going off on their own and stuff, but it's
Speaker:one long 15 minute video, right?
Speaker:Of me being like, Oh, that was great.
Speaker:Say that again.
Speaker:I'll hand him that stuff.
Speaker:He'll start chopping it up.
Speaker:And when you have a good video editor.
Speaker:They can whip through this stuff so fast.
Speaker:If I hand him a 50 minute, you know, video of just like, again, it's,
Speaker:it's gonna have 20 different raw clips that we can pull out of it.
Speaker:He can do that in two hours, you know, and, and they, he's like
Speaker:a wizard when you watch him.
Speaker:Like, I don't know if you've ever seen, like, Mr.
Speaker:Robot, you know, and you watch, like, he's that hacker, you know, he's just, like,
Speaker:going through the terminal and yada, yada.
Speaker:Like, that's what he looks like.
Speaker:He's got all these shortcuts.
Speaker:So, when you have a good video editor that knows what they're doing, it
Speaker:really doesn't take them that long.
Speaker:I think, One of the things we struggled with at the beginning when I was first
Speaker:brought on, which is why we needed to hire an in house video editor, was that
Speaker:it was taking these agencies and stuff so long, because they're working on 10,
Speaker:000 other ads for different clients.
Speaker:So, that's where the bottlenecks can come in, and that was again why we
Speaker:needed this in house video editor.
Speaker:But, I mean, he can whip out an ad in, you know, An ad, a full ad, that then has 15
Speaker:different versions of itself, different hooks, different styles, all that sort of
Speaker:stuff, he can whip that in in two days.
Speaker:And, again, that'll be 15 finalized ad creative pieces there, that we
Speaker:have a very strong, you know, in inclination, they're gonna perform
Speaker:well, um, really, really, really fast.
Speaker:So, again, yeah, you're right.
Speaker:It does, it probably takes, like, two hours to film, depending on how many
Speaker:influencers we're doing, um, and then he'll whip through those from an editing
Speaker:perspective really, really, We also really had him focus on building templates and
Speaker:inside of the like editing platforms, Adobe or whatever, you know, you want to
Speaker:use, they're called, I think it's like motion graphic templates or something.
Speaker:And so he'll start creating those.
Speaker:So we've got different like text overlay templates, different
Speaker:styles, different transitions.
Speaker:So once he's actually edited that raw footage, pulled out all those
Speaker:raw clips, it's really almost like a drag and drop nature.
Speaker:Oh, hey, I want to try this.
Speaker:You know, hook at the beginning, we'll have this, we'll switch out this problem,
Speaker:solution, clip, um, with this influencer's one, and then we just overlay those motion
Speaker:graphic templates on top, and he can turn those out like nobody's business.
Speaker:It's um, yeah, I, I, I can picture it in my head now, Amelia, him just
Speaker:sort of busy, because I've seen really great video editors do that,
Speaker:you know, and just, it's like they become one with the machine, and it,
Speaker:it's, it's actually insane, yeah, watching him, I'm just like, I, my, and I, I talk
Speaker:very fast, I process things very fast, I listen to podcasts on 3x speed, and
Speaker:watching him video ed is like insane.
Speaker:You listen to podcasts on 3x speed.
Speaker:Why does that not surprise me in any way?
Speaker:I'd listen to them faster if they gave me a faster speed, Matthew, but they don't.
Speaker:Um, so the, let's go back to some of the components then of this modular system.
Speaker:So, you've mentioned the need for a hook.
Speaker:Um, we've obviously got a call to action in there somewhere and obviously the
Speaker:desire within the first 15 seconds to fully understand what's going on.
Speaker:Um, talk to me about those.
Speaker:Start with the hook.
Speaker:So hook is absolutely one of the most, if not the most important aspect of an ad.
Speaker:So the hook is really the first three seconds of any video.
Speaker:And the statistic goes, if you can get somebody to watch the first three
Speaker:seconds of a video or an ad, you're, you have like a 70% higher likelihood
Speaker:of them watching the rest of the ad, or at least like going to 50% of them.
Speaker:So, um, Hooks are so critical, and I think, um, and we
Speaker:test out hooks all the time.
Speaker:Every single video, again, it'll be like a full ad creative video, we'll
Speaker:have just five different versions of that exact video with different hooks.
Speaker:And we'll have already created them, we'll create them from start, um,
Speaker:but hooks are really, really fun.
Speaker:Um, and we have this like, you know, one of the things I had my team do at the
Speaker:beginning before we even started building this system was to go and find ads and
Speaker:go record them, whether they were going through Facebook ad library or just
Speaker:getting served them on social media, and we would take inspiration from all of
Speaker:those different components of the ads.
Speaker:And so hooks are really, really cool because Again, the goal is just to
Speaker:stop the user from scrolling, catch their attention, and get them to
Speaker:watch those first three seconds.
Speaker:Um, and so I've seen some crazy stuff.
Speaker:Everybody has probably seen the comm ads where it's like this
Speaker:3D rendered, um, you know, like moving through sand, almost ASMR.
Speaker:Right, or, um, one of my favorites is this, like, drawing app, um, that was
Speaker:like, you hold your phone over and it'll show you, like, the outline of
Speaker:it and stuff, and the, and the guy's drawing a chicken, the first three
Speaker:seconds of this video, he's, like, smashing an egg, right, like, so out
Speaker:of context, like, what the heck, but I immediately stopped, it grabbed my
Speaker:attention, and I was like, What the heck.
Speaker:So, I think hooks are obviously really, really important.
Speaker:I think where they can go wrong is that people try to make them too
Speaker:integrated and too, like, bridging into the ad where they can actually
Speaker:just be, like, random aggressive stuff.
Speaker:Spoiled Child does this incredibly well.
Speaker:There's a couple other brands that do this really well, where,
Speaker:again, The goal is really just to capture that user's attention.
Speaker:Nobody ever remembers a, you know, an ad that they saw, right?
Speaker:They'll remember the brand, they'll remember how it made them
Speaker:feel, but it can be ridiculous.
Speaker:We had this like flaming kibble, um, uh, video.
Speaker:It was basically like our, um, my media buyer went to his place in Jersey.
Speaker:He got some kibble, lit it on fire, and it's just like beautiful
Speaker:slow mo of kibble burning.
Speaker:And that has worked really, really well.
Speaker:And we're not obviously in that ad, we might not even talk about how bad
Speaker:kibble is or whatever it is, but like that catches somebody's attention.
Speaker:And so we'll do random stuff like that, we'll throw a pet plate at a wall,
Speaker:we'll have somebody eat out of like what clearly looks like a dog food container.
Speaker:Um, so it's all those sorts of things that I think, they don't
Speaker:need to be like perfectly related to the ad themselves, but they need
Speaker:to catch that user's attention.
Speaker:Um, and that's one of my favorite things, we'll buy styrofoam and we'll
Speaker:like burn it or something, you know, and it'll just be like those first
Speaker:three seconds, you're like, what the heck is this, you know, what is this?
Speaker:The rest of the video.
Speaker:So hooks are really, really important.
Speaker:They can be really fun.
Speaker:We film them all the time.
Speaker:And again, we'll like take different videos, um, in different hooks and we'll
Speaker:splice and dice them and overlay them into whatever new ad we're building.
Speaker:So a hook for you then is actually part of the video.
Speaker:It's, it's, uh, it's a video in itself.
Speaker:It's not like text on the screen.
Speaker:It's like somebody's doing something or some event is happening on the screen.
Speaker:Exactly, something that's going to catch that user's attention, and, and,
Speaker:that's one of the thing, reasons why I'm so, like, I'm good at ad creative, and
Speaker:I'm really passionate about is because I've got ADHD, like, you, I am the best
Speaker:person to, like, go through and audit an ad because I, I'm thinking about
Speaker:ten other things while we're filming this right now, you know, and so if I,
Speaker:if I'm not, like, my attention is not grabbed, and I don't Stop watching a
Speaker:hook or watching the beginning of an ad.
Speaker:Like it's a really good indicator that any random user, because we
Speaker:all, when we're scrolling on these social media feeds, like we're the
Speaker:perfect example of somebody with ADHD.
Speaker:We're just trying to go to the next piece of content.
Speaker:Um, and so you're right.
Speaker:They're, they're, they're interchangeable, but they are very, very central to the ad.
Speaker:And there's been a lot of like, we've done AB tests for this and,
Speaker:and, and a lot of other people have, but it can really, really impact.
Speaker:The actual performance of that ad just based on those three seconds.
Speaker:Um, and again, it's another really great way to turn one ad into five.
Speaker:You can have multiple different hooks and you can create whole
Speaker:different versions from that.
Speaker:So we need a hook.
Speaker:Um, we need user generated content.
Speaker:We need these sort of story blocks, these snippets, um, to, to to soundbites
Speaker:as we call them to go in there.
Speaker:What else, what else are we looking for in this ad creative?
Speaker:Yeah, so there's a bunch of different, like, what I call,
Speaker:like, modules or frameworks.
Speaker:So, there's the hook, there's the problem, there's the solution.
Speaker:Maybe there's a use case.
Speaker:Somebody's talking about, um, you know, how they, how they found it, or
Speaker:how they specifically feed their dog.
Speaker:Um, I'm looking for, yeah, so, um, there's also, like, an agitate.
Speaker:So, maybe they're talking about the problem, but then they dive into, like,
Speaker:why that was so frustrating for them.
Speaker:Um, there's, like, a desired end result.
Speaker:So, there's probably 20 or, you know, 30 different.
Speaker:Modules again, that we call them.
Speaker:Um, and, and not all ad videos will have every single one of them.
Speaker:They usually follow like hook problem, solution, feature,
Speaker:benefits, you know, U G C or personal testimonial, and then call to action.
Speaker:Mm-hmm.
Speaker:. But you can interchange those with a lot of, um, different ones.
Speaker:And so again, like you can you, once you have.
Speaker:20 different modules and each one of those modules has three different raw
Speaker:clips of different people talking about that again You think like you could
Speaker:just do the math on that like it's literally combinational like, you know
Speaker:Different permutations that you can end up with like 300 2000 stuff like that.
Speaker:Well,
Speaker:well So we've got the hook.
Speaker:We've got all the little bits in the middle.
Speaker:How do you go about?
Speaker:Doing the captions.
Speaker:So, you know that this sort of text that goes alongside the ad creative
Speaker:Yeah, great question.
Speaker:Um, every single ad needs to be mute first.
Speaker:Everything, like, when we develop website, right, it's all mobile first.
Speaker:You're building mobile first.
Speaker:It's the same sort of thing.
Speaker:And an ad creative should also be mobile first.
Speaker:Um, but it's what we call mute first.
Speaker:So it needs to Just to be able to be comprehended without the sound.
Speaker:In the world of TikTok, most people have their sound on now because
Speaker:they're watching Reels and they're watching TikToks, but there's still a
Speaker:large portion of people that are not.
Speaker:They're just scrolling through while they're doing something.
Speaker:Um, so everything is mute first, which means that every single
Speaker:ad needs to have full captions.
Speaker:Like I need to be able to read this thing and understand what the person's
Speaker:saying even without hearing them.
Speaker:Um, so.
Speaker:Everything needs to have captions, like full, I'm, I'm dictating what they're
Speaker:saying, um, and those caption styles, we try a bunch of different ones out, I
Speaker:mean, and, and you could, like, look at your TikTok and see all of these different
Speaker:styles, um, just in general, sometimes they look like bubbles, sometimes they're,
Speaker:you know, like, they've got, like, little borders around them and stuff, we'll,
Speaker:we'll develop a bunch of different ones, and again, like, even those little things
Speaker:can change how a user resonates with an ad, so those are really important, um,
Speaker:and then when it comes to outside of just captions, text overlays, we'll overlay it.
Speaker:Thank you.
Speaker:Like, you know, things and it'll sort of like pop out when
Speaker:somebody says things, but it's, um, you know, the important part.
Speaker:So when somebody's talking about the features, they're pre portioned,
Speaker:they're mess free, they're microwavable, like those things
Speaker:will pop up on the screen alongside the actual captions because that's
Speaker:what we want them to take away with.
Speaker:So they can understand the video without the, the sound and they can completely
Speaker:read, you know, everything that the person's saying, but then everything
Speaker:we want to be Emphasize again, like those benefits, those call, you know,
Speaker:call outs, those problems and stuff.
Speaker:We'll have those pop up when the user saying them.
Speaker:Um, and, and the goal there again is to make sure that like, those are the
Speaker:most important things that we wanted the, you know, listener to, or the,
Speaker:the viewer to see and take away with.
Speaker:So there's a lot going on here, isn't there on the screen and, um, and I can see
Speaker:how it, in one sense, I can see how that's going to capture people's attention.
Speaker:But I guess thinking around this a little bit, one of the big
Speaker:problems you're going to have is.
Speaker:Is to not make it too confusing for people, I don't know if that is an issue.
Speaker:Too confusing, meaning like there's too much on the
Speaker:screen.
Speaker:Yeah, there's just too much going on, like people just feel overwhelmed.
Speaker:Or is that not a thing?
Speaker:Yeah, there's a balance.
Speaker:I think we've probably all seen ads where there's just too much going on.
Speaker:I do think that's way less of a problem than people think.
Speaker:Um, again, like, you want the main point of whatever that screen.
Speaker:So if they're talking about the problems with other human grade dog
Speaker:food brands they've tried, they are messy, they are super, you know, smelly.
Speaker:You have to put them in their fridge, you have to wait for them to defrost.
Speaker:Um, We'll make sure that is emphasized.
Speaker:And again, we'll have small captions at the bottom.
Speaker:Um, but we do want to make sure that there's not too much
Speaker:going on, but I think like.
Speaker:When you look at it, like, you know, you know, like, you'll know and you have
Speaker:to be a user, you know, a viewer, too.
Speaker:You have to put yourself in a mind of somebody, like, scrolling through
Speaker:social media and how they would see it.
Speaker:You have to look at, like, where your eyes gravitated to.
Speaker:But I don't think it's as big of a problem as people think about.
Speaker:I think the more The better.
Speaker:Um, again, we are in just this like attention deficit sort of, you
Speaker:know, like, like world right now.
Speaker:And, um, you're, you have to control that by really like emphasizing and making
Speaker:sure the things that you want those people to take away are really at the
Speaker:forefront of whatever they're looking at.
Speaker:Um, but the other thing we'll do too is we'll have like
Speaker:other people, whether it's.
Speaker:You know, people that are not in our team, or other people that weren't
Speaker:involved in creating that ad, we'll have them watch it too, and we'll get their
Speaker:perspective, and, um, that's a really good way, again, to pull yourself out of,
Speaker:you know, the person that was creating this ad, that obviously has bias, um,
Speaker:to be like, alright, what did you think, where were you confused, and stuff, but,
Speaker:at the same time, I don't think it's as big of a problem, I think, way more often
Speaker:than not, People are not using enough of these text overlays because that
Speaker:is really at the day what grabs those people's attention that in transitions
Speaker:There's this whole new style right now.
Speaker:Um rocket money.
Speaker:They do the best of this um, but like every time somebody's talking
Speaker:they're like zooming in and out and you're just like, you know, you're
Speaker:Even just that little motion, again, like, you're, you're looking at
Speaker:it, it's keeping your attention.
Speaker:So the transitions are really critical, um, and there's a
Speaker:bunch of other different styles.
Speaker:Rocket Money also does this one where they'll have, like, somebody talking at
Speaker:the top, um, maybe they're interviewing somebody about how frustrated they
Speaker:were that they had all these, um, you know, accounts that they were paying
Speaker:for and they had no idea, and then they'll have at the bottom, like,
Speaker:split screen, they'll, somebody baking a cake, you know, like, just because
Speaker:it, like, you're, you're watching this and you're like, what the heck?
Speaker:And, like, a lot of brand people, by the way, are gonna
Speaker:be like, Wait, we can't do that.
Speaker:No way.
Speaker:But it gets you to watch it.
Speaker:You're confused and even that confusion or that sort of like controversy is
Speaker:going to get somebody to watch it.
Speaker:And then again, you're going to still take away the same thing.
Speaker:Oh, rocket money.
Speaker:They did this.
Speaker:I happened to watch the video because I was watching somebody frost a cake and
Speaker:it was sort of soothing or whatever.
Speaker:But I also had the takeaway of this person being like, I was able to cut 200 a month
Speaker:of, you know, savings because I found out I had two accounts on Hulu or something.
Speaker:Yeah,
Speaker:yeah, no, brilliant.
Speaker:So the, you've got all of this going on.
Speaker:How many ads are you putting out at any one point in
Speaker:time?
Speaker:So every time we launch a new ad concept, we run five of them.
Speaker:That'll be the same, like again, full sort of like script or whatever, same
Speaker:full raw unedited video, and then we'll have those different text overlays, those
Speaker:different transitions, different hooks, and we'll test them against each other.
Speaker:We never run more than five of any new ad concept.
Speaker:When in an ad set, Facebook can't even like dedicate enough
Speaker:Spend to five different ones.
Speaker:So we'll run those five.
Speaker:We'll immediately see which ones, like they'll have different KPIs and stuff,
Speaker:whether it's like click through rate, you know, cost of add to cart and stuff,
Speaker:um, that we have like as benchmarks for, for what we know is going to
Speaker:continue to perform and like within the first 24 hours, we've probably already
Speaker:killed one of them within the next, you know, 48 hours, we'll have killed two.
Speaker:So three is really like our sweet spot.
Speaker:And we'll find three ads that really, really kill it out of that five.
Speaker:Um, but at any given week, I mean, we're lucky because we, because of
Speaker:this system that we've been working.
Speaker:You know, and so long that we've got three or four ads that have
Speaker:literally been running for over a year.
Speaker:And in this like post iOS 14.
Speaker:5 world, like evergreen ads are very, very rare.
Speaker:So we got lucky.
Speaker:But again, we tested and we tested, um, and we know like very, very
Speaker:specific, you know, like we know this, you know, text overlay style is
Speaker:going to be far better than this one or this caption style or whatever.
Speaker:Um, but you know, every, I would say.
Speaker:Every month we're testing out 20 different ads and we'll narrow those
Speaker:down to like five really high Performers that will run for probably at least
Speaker:two or three weeks But we never start with you know, less than five of any
Speaker:given like sort of new ad concept And we'll narrow it down from there.
Speaker:Wow.
Speaker:So I've got some interesting questions to ask you now I'm gonna
Speaker:we're gonna try a little thought experiment if that's okay Amelia.
Speaker:So on my desk got various objects And I'm curious, I'm going to show
Speaker:you the object and I want to know how you would do the ad creative.
Speaker:How would you do this, right?
Speaker:Is that
Speaker:okay?
Speaker:I love this.
Speaker:Alright, let's
Speaker:do it.
Speaker:First object on my desk.
Speaker:Lego Indiana Jones.
Speaker:Mmm,
Speaker:okay,
Speaker:so we're trying to sell Bear in mind the new Indiana Jones movie
Speaker:is coming out now, actually.
Speaker:Mmm, I'm not even a huge Indiana Jones fan, so, um, the first thing I think
Speaker:of is like obviously the demographic is probably going to be you buying this
Speaker:for your kid, maybe you want your kid to watch it, maybe you want, um, in the
Speaker:world of like Facebook and stuff, like you're most likely going to be the person
Speaker:watching this and you want them to buy it.
Speaker:So, um, if there's a new Indiana Jones movie coming out, I would
Speaker:probably start with that, you know, like, oh, my kid was so, so excited.
Speaker:Actually, I'll stop there, um, because the audience, the person that you're
Speaker:gonna buy this for, is the kid.
Speaker:So it can seem like the kid should be the one talking about it.
Speaker:And so for dog food, what we had historically done is we tried
Speaker:to have as many dogs, like, eating our food as possible.
Speaker:That never works because the dog isn't the one buying the food It's the people
Speaker:and the people that their time is saved their you know vet bills are saved and
Speaker:stuff So it might seem intuitive to have the kid do the ad I would say Matt
Speaker:you're gonna be the one doing that so you would get on and You might you know say
Speaker:something that again like we mentioned the Shark Tank stuff if this new Indiana
Speaker:Jones movies coming up You'd probably be like, you know my Son or my daughter is so
Speaker:excited about this movie, um, it's still like a couple weeks out from coming out.
Speaker:I was scrolling through TikTok and I saw, um, you know, this parent
Speaker:talking about this new toy that was launched and they absolutely loved it.
Speaker:And here are the, you know, three benefits about it.
Speaker:It rolls, it can be taken apart, yadda yadda, maybe throw in some...
Speaker:Um, frustrating thing about, you know, previous, like, Legos or something,
Speaker:you know, one of my favorite aspects of this is that, um, it really looks like
Speaker:Indiana Jones, you know, and so when my kid thought, he immediately knew what
Speaker:it was, even if that hat was removed, um, and it's got these interchangeable,
Speaker:like, pieces, so he can make Indiana Jones go from rolling, you know, running
Speaker:away from a boulder to holding his whip, um, and, you know, Uh, I'll stop there
Speaker:too, because I'm going in circles, but, uh, the other thing that you could do
Speaker:too is almost like give a story of how you guys played with it together, so my
Speaker:son and I, we set up this awesome scene because, you know, he was home from school
Speaker:one day, sick, and I needed to keep him entertained, and so we built this Awesome.
Speaker:You know, little system with the, you know, these Lego pieces
Speaker:and this Indiana Jones Lego guy.
Speaker:And then we built this fort out of, you know, cardboard boxes.
Speaker:You try to paint that story to help somebody imagine
Speaker:them being in your position.
Speaker:Um, and, and doing that with their child.
Speaker:And, you know, again, the, the thing for you is that obviously my son loves it
Speaker:and he's going to be so excited about it.
Speaker:He can't wait for the movie to come out.
Speaker:He's going to bring his toy with him when he watches the movie.
Speaker:Um, but it made my life easier, right?
Speaker:Because I didn't know what we were going to do on this rainy or sick day Um, and
Speaker:so we developed this little, you know, character play of Indiana Jones fighting
Speaker:our dog because, you know, they were both trying to, you know, reach the
Speaker:medallion or, or whatever it is, right?
Speaker:Fantastic.
Speaker:I love it!
Speaker:Right, I'm going to give you the next one now, and to do that I need to stand up.
Speaker:So this t shirt here.
Speaker:Uh, was designed by my daughter.
Speaker:Okay.
Speaker:Um, and so how would I, how would I advertise that?
Speaker:What creative would I come up with for that?
Speaker:I'm just trying to think, I'm just trying to pick really random objects.
Speaker:So cool that she built that, um, and she made that.
Speaker:So let's say you guys were trying to sell that.
Speaker:Um, I think obviously like one way you could do it is just talking
Speaker:about the product itself without relating it to your daughter.
Speaker:So, um, these are, you know, really, really cool designs.
Speaker:Um, you know, and maybe she could, you could tell a story about like what
Speaker:it means and how it was designed and.
Speaker:I think, again, a better thing would be, because, especially for, like, t shirts
Speaker:and designs and stuff, like, people like them or they don't, right, and I think
Speaker:you have to make them, like, find that story and paint that picture in their
Speaker:mind, so I actually think, like, the best way to tell that story would be
Speaker:telling about how your daughter built this and why she designed it and stuff,
Speaker:because I think that's emotional, they're, you know, like, somebody, they want to
Speaker:support this, this, you know, young woman that's, And, you know, trying to start
Speaker:her own business, um, to have her tell her story, um, you know, you can, again,
Speaker:talk about the amazing features like, oh, it's, you know, washer, washable.
Speaker:It's, you know, not going to peel off even that front thing.
Speaker:Um, but I really think when somebody is talking about their personal
Speaker:story, like some of our best ads are Ronaldo coming on and he's.
Speaker:Just authentically talking about, like, why he started PetPlate, you
Speaker:know, and he was on Shark Tank and all that stuff, and it, it grabs somebody.
Speaker:It makes it feel like it's not a business, it's a person.
Speaker:People don't want to support businesses, especially in, in today's day and age.
Speaker:They want to support people, and so, I think, to sell your daughter's t shirt,
Speaker:she should be on all, you know, cute, and maybe you're, like, doing, um, you know,
Speaker:like, uh, um, A fast paced or what, uh, you know, sped up version of her actually
Speaker:designing that in something, right?
Speaker:And then she's talking about her thought process and she's making some
Speaker:mistakes and stuff and then she has this shirt and all of her friends are
Speaker:around her and they're wearing it.
Speaker:I think, again, you have to tie it into that personal experience and make it
Speaker:authentic because then again, you're gonna get people that love the shirt
Speaker:and they were gonna buy it regardless of who designed it because they think
Speaker:it's cool, uh, but then you're gonna get that other audience of people that are
Speaker:just like, Oh, I'd love my daughter to do this and maybe this will inspire her,
Speaker:um, you know, and, and by wearing this.
Speaker:And, oh, you know, this is really cool because, you know, I would love
Speaker:my kids to do this at some point and we want to support other, you know,
Speaker:parents and children and stuff that are, um, you know, doing stuff like that.
Speaker:Fantastic.
Speaker:I'm gonna let Zoe know.
Speaker:And then my final product.
Speaker:Uh, you ready for this one, the last one?
Speaker:I'm ready.
Speaker:Uh, Vegetology, Vegan Omega 3.
Speaker:Ooh, okay, brain, eye, health, source from, what is that,
Speaker:micro, algae, or microcology.
Speaker:Micro,
Speaker:yeah, so algae.
Speaker:So the story behind this, right, is fish don't actually make omega 3.
Speaker:This is a common misconception.
Speaker:Omega 3 comes from the algae that the fish eat.
Speaker:And so what vegetology do is they just take the omega 3 straight from the
Speaker:algae, which is a beautiful thing.
Speaker:It's the highest strength you can get and it's mercury free plus
Speaker:it takes about 50 fish to create a bottle of omega 3 that big.
Speaker:So you're keeping 50 fish in the ocean and there's some of the sort of really
Speaker:cool talking points to that product.
Speaker:You just created the ad, that's exactly what it would be.
Speaker:Did you know that when you're taking general omega 3s, it's not actually
Speaker:the omega 3s from the fish, they don't create them, but you're getting
Speaker:it from the algae that they eat.
Speaker:So we thought, why kill a bunch of fish to get, you know, 20% of the omega 3s we
Speaker:would have gotten from the fish, and why don't we just go straight to the source?
Speaker:Not only is it more sustainable...
Speaker:We're saving, you know, fish's lives or whatever, but we're actually creating
Speaker:a higher potency and we're able to extract way more of these omega 3s
Speaker:and a higher, um, again, you know, potency or compound, um, than if we
Speaker:were to just pull this from the fish.
Speaker:But I think that exact, like, hook at the beginning, did you know
Speaker:that fish do not create omega 3s?
Speaker:Anybody watching this is going to be like, wait, what?
Speaker:Like I've been taking omega 3s.
Speaker:Forever.
Speaker:They all taste like fish and they're disgusting.
Speaker:Um, that's gonna grab somebody's attention and then you can sort of walk
Speaker:them into, um, you know why that is.
Speaker:And I think that sort of like storytelling is incredible.
Speaker:I was just watching this ad yesterday.
Speaker:This guy created this like, it's called t n t for mosquitoes or
Speaker:something, and he starts buying goes.
Speaker:Do you know that, like, the reason why mosquitoes really like people is
Speaker:because they produce CO2, and CO2 is what, like, um, uh, is what, like,
Speaker:is sort of, like, the sensor, um, or, like, the, you know, the little, like,
Speaker:eye catching thing for a mosquito, and that's why they come and eat people.
Speaker:Um, but he started out, sort of, like, explaining this concept that people had
Speaker:in their mind, they thought they knew, and he flipped it on its head, and he
Speaker:said, that's not actually the way it is.
Speaker:And immediately I started watching it.
Speaker:I was like, wait, I've been told, you know, mosquitoes like me because of my
Speaker:blood for so long and it's actually that I just produce CO2 or I've been spraying
Speaker:myself with this disgusting stuff.
Speaker:Why couldn't I just have this little thing outside, you know, my pond or whatever?
Speaker:That produced CO2 and that like sort of, you know, distracted the mosquitoes from
Speaker:me and, you know, made them go into them.
Speaker:So I think exactly how you said it is the way to do it.
Speaker:Um, the other things I noticed is talking about like how it's good for
Speaker:your brain, your heart and your eyes.
Speaker:Um, obviously those can just be listed out as talking points, but
Speaker:I think diving into those, um, and explaining like how each one of those.
Speaker:Um, is really important, because somebody that's trying to solve a
Speaker:problem for their eyes, or for their heart, or for their brain, those might
Speaker:be three totally different people.
Speaker:And so I think, even with that alone, you can create different ads, and
Speaker:it might not even be beneficial to stack those sort of solutions
Speaker:and benefits on top of each other.
Speaker:Um, you should probably lay them out, and they're each gonna provide
Speaker:a value to a different audience.
Speaker:But again, I think starting with the, did you know that
Speaker:Omega 3s do not come from fish?
Speaker:They come from the algae that they eat.
Speaker:Like, why the fuck have we been just killing fish for their Omega 3s?
Speaker:You know, let's just go directly to the source.
Speaker:Like that is going to catch somebody's attention.
Speaker:Um, and I think that's a really, really great intro to a product.
Speaker:Right.
Speaker:I feel educated.
Speaker:Very, very educated.
Speaker:Now, where's the, where do you see the future going for this?
Speaker:Because obviously it's all very exciting now.
Speaker:Um, Where do you see the sort of next 12, 18 months sort of going for ad
Speaker:creatives, different platforms as well?
Speaker:I'm curious to know what your predictions are for Facebook,
Speaker:Instagram, TikTok, Pinterest.
Speaker:Yeah.
Speaker:Um, AI is a really, really big thing right now.
Speaker:Obviously everybody's using chat GPT.
Speaker:I use it every day for just.
Speaker:I even use it to help me create different versions of hooks, right?
Speaker:We'll feed it this little one line of a script, the Shark Tank thing, and it'll
Speaker:spit out a couple different versions.
Speaker:So that's really great.
Speaker:Uh, the really cool thing that's happening right now is using AI
Speaker:for videos and static images.
Speaker:Um, there's a lot of different companies where you feed it a render of your
Speaker:product and it'll put it on top of whatever background you want, right?
Speaker:So that is going to...
Speaker:Almost completely eliminate the need to do photoshoots.
Speaker:Obviously, there's still a lot of work that needs to be done.
Speaker:And you know, when it comes to like evergreen style people
Speaker:holding a product, it has a little bit of, you know, ways to go.
Speaker:But the video ad creative stuff and the AI, um, and what AI can do, I
Speaker:think is really, really exciting.
Speaker:Because I don't think AI is going to replace ad creative videos or
Speaker:the need to film UGC by any means.
Speaker:But I think the things and the ways that it's going to help produce those
Speaker:videos, the different, again, like...
Speaker:I should be able to feed and they actually have systems like this and
Speaker:tools, but I should be able to feed it a video and it's gonna itself overlay
Speaker:all of those different types of texts, you know, overlays and stuff, and those
Speaker:caption styles and the transitions.
Speaker:Mm-hmm.
Speaker:It's gonna be able to identify those.
Speaker:We're gonna be able to plug it into Facebook or, or have a pixel of
Speaker:it, um, over whatever that company is on our website that, you know,
Speaker:similar to what we do for Facebook.
Speaker:And it's gonna also be able to understand that performance.
Speaker:So, it's going to almost be able to train itself to adding those text overlays and
Speaker:the video editing styles and stuff on top.
Speaker:And it's going to know what's going to perform best.
Speaker:Again, there's a couple tools that are starting to do that right now,
Speaker:especially on the organic content side.
Speaker:I think the ad creative side, there's going to be some
Speaker:really, really exciting things.
Speaker:And, um, you know, everybody's fear with AI is, uh, it's
Speaker:going to take our jobs, right?
Speaker:Like, that's not the truth.
Speaker:Like, uh, maybe copywriters, like they need to step up their
Speaker:game a little bit more and become closer to prompt engineers.
Speaker:Um, but from a video side, from an ad creative side, Side from a design
Speaker:side, it's just gonna really help people from an efficiency standpoint.
Speaker:I mean, we were working with a, um, an agency recently to build out like
Speaker:a big commercial, like, and we were gonna do this huge commercial push.
Speaker:We're still gonna do it, um, in the next couple months.
Speaker:But, uh, you know, we had entire designers like create these,
Speaker:um, you know, like frames.
Speaker:They're almost, I forget what they're called, like mood
Speaker:boards, you know, like mock-ups.
Speaker:All the different, you know, stories.
Speaker:Here's what Ronaldo's going to be doing when he's cooking the food.
Speaker:Um, and that took like a whole person to basically draw that stuff out.
Speaker:Like we're going to be able to completely replace that.
Speaker:It's going to, you know, save 17 hours of time right there
Speaker:from an individual doing that.
Speaker:Um, so there's just going to be so many different ways in which it's
Speaker:going to help with efficiency.
Speaker:Not to mention that I've seen some of these ad creative tools and again,
Speaker:you feed it a render and it like.
Speaker:Does this amazing stuff where I was watching this demo of Adam's shoes, um,
Speaker:and like, it's this render of Adam's and it's like walking through the rain
Speaker:and then there's all these, you know, like different style y, and it was just
Speaker:like, it was really, really cool, and again, that would have taken some, you
Speaker:know, um, it's called Blender, you know, I think they do all the 3D renders in
Speaker:Blender, but so Blender Designer, you know, it would take them weeks to be
Speaker:able to do that, and now we're gonna be able to do that with AI, um, and we'll
Speaker:see AI will start getting better because rather than it being I feed it a prompt
Speaker:and it gives me an output, we're actually going to be able to dynamically, like,
Speaker:um, sort of interact with those things.
Speaker:So if it gives me a static image of, you know, like this Adam's shoe
Speaker:or a pet plate cup next to a dog that's eating it or something, right?
Speaker:I'm going to be able to, like, select different aspects of that image or
Speaker:that video and be like, Remake this.
Speaker:I want it to look like this and stuff.
Speaker:So right now, AI is not like that.
Speaker:It's very input output.
Speaker:I think there's gonna be a world in the next couple months, in the next, you
Speaker:know, year or whatever, where you're gonna be able to interact with that
Speaker:a lot easier, um, and sort of like tweak those designs rather than just
Speaker:resubmitting a prompt and continuing to
Speaker:iterate from there.
Speaker:Fantastic.
Speaker:I'm looking forward to seeing where it all goes.
Speaker:Have you tried, um, something I did the other, uh, The other week was I
Speaker:had, um, I was writing a video sales letter, right, for one of our products.
Speaker:Um, and this was not an e commerce thing, this was a podcast thing, so
Speaker:we're writing this, you know, 45 minute webinar video type thing, and we wanted
Speaker:a hook video at the start, and so we used ChatGPT to, to come up with a
Speaker:concept and a script for the hook video.
Speaker:I was dumbfounded with the ideas that it came up with, and
Speaker:then the script that it wrote.
Speaker:I don't know if you've tried doing this, but it, the, the
Speaker:fact it can generate an idea.
Speaker:Based on what you want, you want it to interrupt, you want a
Speaker:pattern interrupt, you know what I mean, all these different things.
Speaker:And it just came up with this really fascinating concept and then scripted it.
Speaker:And I was like, wow, this is, there's no real excuse now not to be able to create
Speaker:these kind of videos in a lot of ways.
Speaker:Now you've got ChatGP to help you at least figure out some of the basics.
Speaker:Exactly.
Speaker:No, we do this all the time.
Speaker:And I think, again, it's like, Utilizing AI, it's all about the prompts, like,
Speaker:and you reach a point where you're like, I'm getting the same response,
Speaker:I'm seeing the same sort of stuff, um, you have to get really good at that.
Speaker:But, uh, we do that all the time.
Speaker:Again, I'll feed it that here, here's the best, you know, hook that we have that I
Speaker:was watching Shark Tank and I came across this super, you know, awesome guy and his
Speaker:cute dog and it'll, it'll come up with a bunch of different versions from that.
Speaker:And then to your point, yes, you can have it generate full scripts.
Speaker:Um, I think the thing that I've seen is, is chat TBT in particular, um, it.
Speaker:It just makes things long, and it makes things really well written, but it sort
Speaker:of goes into, like, it'll repeat stuff and whatnot, so I've never used, like, a
Speaker:script that Chachi Boutia spit out, like, verbatim, but, like, I'm not a writer, I
Speaker:suck at spelling, and I suck at grammar, and so when it comes to, like, helping
Speaker:me with those ideas, and just that, like, quick start or start stop problem,
Speaker:it is Absolutely, like, a game changer.
Speaker:I don't have to be a copywriter anymore and I can continue to refine that.
Speaker:Hey, I liked this paragraph, rewrite this, make it a little less, blah, blah, blah.
Speaker:Um, so, yeah, it's, it's so crazy.
Speaker:Um, and I think it's only gonna get better.
Speaker:Again, um, the next stage is gonna be a way to interact with it a little
Speaker:bit easier, highlight certain words.
Speaker:Hey, I want you to remove all of this or I want you to switch
Speaker:this to that or whatever.
Speaker:But, um, you know, the, the prompt engineers that are out there
Speaker:posting content about this stuff, like, It is a science, you know,
Speaker:and like the technical specifics.
Speaker:I was playing around with mid journey the other day and I was watching some
Speaker:people in the prompts that they were giving and it was, they wanted to
Speaker:generate a house with this and this style, but then they were mentioning
Speaker:like where the, the angle that the light was supposed to come in and the
Speaker:camera lens that it was supposed to use.
Speaker:And I would have never thought, you know, mid journey could understand
Speaker:that, but it does, and so you just have to get better at really
Speaker:understanding its full capabilities.
Speaker:And again, like.
Speaker:Prompting is everything.
Speaker:Um, so it'll continue to, you know, just advance in that, especially if
Speaker:you've got like a, you know, a glossary of different prompts and different
Speaker:specifics that you can feed it.
Speaker:Yeah.
Speaker:One of the things that I've done, which has proven to be very successful, uh,
Speaker:is to use ChatGPT to feed in a series of really well written prompts into ChatGPT.
Speaker:Um, and then tell ChatGPT to write the prompt.
Speaker:To make a better prompt?
Speaker:I love that!
Speaker:To create, and it creates a prompt that I can then use in mid journey,
Speaker:and it creates the most insane outputs.
Speaker:It's so good!
Speaker:That's the type of thinking though, right?
Speaker:That we're literally in the midst of like, our brains, we have not evolved
Speaker:to be able to think that way, you know?
Speaker:And it's like, so, you know, when I'm, uh, using ChatGPT to
Speaker:come up with prompts, right?
Speaker:I'm, I'm actually, the first thing I did was I googled it,
Speaker:like, what's the best prompt?
Speaker:And then I like, stopped and I was like, Wait, like, what am I doing?
Speaker:Like, ChatGPT can answer the questions that are gonna, you know,
Speaker:produce the best results for itself.
Speaker:So, it's something that, you know, we're gonna just continue
Speaker:to have to get used to, but, uh, no, that, that's just beautiful.
Speaker:I mean, even asking it, like, you know, build this, this, you know,
Speaker:like, front facing website or whatever, and HTML and stuff, you know, like,
Speaker:the first thing I was doing is, like, Googling how I would do that.
Speaker:And then I was like, wait, I can ask ChatGPT how they would ask
Speaker:that question, then feed that into ChatGPT, and people will find it
Speaker:from there.
Speaker:The crazy thing now, Amelia, sorry to go slightly off topic here, the
Speaker:crazy thing that now is there's, you can get plugins on ChatGPT.
Speaker:So you can now say to ChatGPT, go to this YouTube video where some
Speaker:guy has spent 40 minutes outlining how to create the perfect homepage.
Speaker:Go to that video.
Speaker:Um, and take notes of all the key points that it says and write them out in
Speaker:bullet points and follow it step by step.
Speaker:I want the step by step instruction.
Speaker:So then it goes, watches a video and it brings a step by step in.
Speaker:So I no longer have to watch the YouTube video and then I can go, great.
Speaker:Now using that platform, here's the context for our company.
Speaker:Write for me the homepage, just like, this is just.
Speaker:It's
Speaker:getting bonkers now.
Speaker:It's crazy.
Speaker:It really is crazy.
Speaker:I mean, we are in probably one of the most exciting times of
Speaker:the human species in general.
Speaker:Like, there's nothing else like this, um, and it's, you know,
Speaker:there's a, it's scary a little bit.
Speaker:I don't know if you've watched any of like Lex Friedman's podcast re
Speaker:interviews some of the AI engineers and stuff, but, um, it is, it is
Speaker:absolutely insane, um, and really exciting in, in so many different ways.
Speaker:Yeah, I couldn't agree more.
Speaker:Listen, Amelia, I just love talking to you, especially when it's behind a camera
Speaker:and you can't punch me in the face.
Speaker:How do people reach you?
Speaker:How do they connect with you if they want to do that?
Speaker:Yeah,
Speaker:I mean, you can find me on LinkedIn.
Speaker:Um, I just, um, Amelia or a, a Coomber is my LinkedIn.
Speaker:Um, Amelia at Coomber.
Speaker:com is a great way.
Speaker:Just feel free to email me, but uh, yeah, you know, all
Speaker:of the above.
Speaker:Fantastic.
Speaker:Now I googled, well I didn't google, I went onto the web and I thought Coomber.
Speaker:com.
Speaker:What is that website?
Speaker:It turns out it is a wine website.
Speaker:What's that all about?
Speaker:So my dad, he's brilliant and, and he's technically brilliant in some ways and
Speaker:not, but uh, so long ago he grabbed the Coomber domain, which is super rare.
Speaker:And so I've had that forever and it's amazing.
Speaker:Um, but Coomber is, uh, my parents wine company.
Speaker:So in 2009, Uh, they're big wine drinkers.
Speaker:They invested in this, what was called a custom crush plant, which is basically
Speaker:like a white labeling facility for wine, um, and they just wanted, you know, to get
Speaker:wine for themselves, but legally you can't ship a bottle of wine without a label
Speaker:on it, so they sort of, you know, did a little piss take and they built this like
Speaker:Coomer family wines label and it had all of our animals on it, it It looked like
Speaker:we lived on a farm, um, but they've been making wine for the last 15 years or so.
Speaker:And the first time they did it, they won a couple of awards on Wine
Speaker:Enthusiasts and it just sort of started to just become their passion.
Speaker:So, um, yeah, you can check out their little winery and wine tasting
Speaker:room in Oceanside, California.
Speaker:But, uh, yeah, I get lots of free wine, which is awesome.
Speaker:Yeah, you too.
Speaker:And I, here, I have a question.
Speaker:Uh, because your boyfriend is from New Zealand, and New
Speaker:Zealand make some really great...
Speaker:Um, and they have a lot of, uh, vineyards, small vineyards that are
Speaker:around, um, how does your boyfriend, uh, feel about your parents wine?
Speaker:Is he a fan or not?
Speaker:He loves it.
Speaker:Because to me this is the litmus test.
Speaker:Oh, does he like it.
Speaker:He does like it.
Speaker:He's much more of a beer drinker, but we've gotten into the wine thing.
Speaker:He, he wasn't going to be accepted by my parents if he
Speaker:didn't at least like wine, so.
Speaker:Yeah, um, but, uh, no, he's a big fan.
Speaker:It was, it was funny.
Speaker:We got back from New Zealand in February, um, and I kept just buying a bunch
Speaker:of wine bottles and I was looking, I, because my parents own a wine company,
Speaker:I know like what an expensive bottle of wine is and what it isn't, you
Speaker:know, like it's all about the label.
Speaker:Um, and so I was buying these 7 bottles of wine that I knew were going to taste
Speaker:great and none of them were from New Zealand and he was so angry at me.
Speaker:I was buying.
Speaker:Wow.
Speaker:That's awesome.
Speaker:Chilean wines and Australian wines.
Speaker:Um, we wines and they were amazing.
Speaker:Um, but, uh, yeah, so funny.
Speaker:Yeah, I can imagine.
Speaker:I think in New Zealand you have to go to the small vineyards.
Speaker:That's my, uh, having been there a lot, you have to go to the smaller independent
Speaker:vineyards and you get some great wines.
Speaker:Amelia, listen, I, it's been phenomenal chatting with you about this.
Speaker:Feel super inspired, very educated, uh, and, um, just love your passion,
Speaker:love your heart, love your enthusiasm.
Speaker:I think you're an amazing person.
Speaker:And so thanks for coming on to the podcast.
Speaker:I have genuinely loved every minute of it.
Speaker:It's been an absolute treat.
Speaker:Thank
Speaker:you, Matt.
Speaker:This has been amazing.
Speaker:Yeah, it's been good fun, hasn't it?
Speaker:Good fun.
Speaker:What a great conversation with the beautiful Amelia there.
Speaker:And again, thanks Amelia for joining me today.
Speaker:Also a big shout out to today's show sponsor, the e commerce cohort.
Speaker:Remember to check out their free training at e commerce.
Speaker:www.
Speaker:ecommercecycles.
Speaker:com, that's all one word, ecommercecycles.
Speaker:com and be sure to follow ecommerce podcasts wherever you get your podcasts
Speaker:from because we've got some more great conversations lined up and I don't
Speaker:want you to miss a single one of them.
Speaker:And in case no one has told you yet today, let me be the first
Speaker:to tell you, you are awesome.
Speaker:Yes, you are.
Speaker:Created awesome.
Speaker:It's just a burden you have to bear.
Speaker:Amelia has to bear it.
Speaker:I have to bear it.
Speaker:You've got to bear it as well.
Speaker:Now, the e commerce podcast is produced by Aurion Media.
Speaker:You can find our entire archive of episodes on your favorite podcast app.
Speaker:The team that makes this show possible is Sadaf Beynon, Estella
Speaker:Robin and Tanya Hutsuliak.
Speaker:Our theme song was written by Josh Edmundson.
Speaker:And as I mentioned, if you would like to read the transcript or show notes, you
Speaker:can find them for free on the website.
Speaker:ecommercepodcast.
Speaker:net where incidentally you can also sign up for the weekly newsletter.
Speaker:So that's it from me.
Speaker:That's it from Amelia.
Speaker:Thank you so much for joining us.
Speaker:Have a fantastic week wherever you are in the world.
Speaker:I'll see you next time.