we are joined by our first
Speaker:international guest today
Speaker:and I say international
Speaker:with a bit of tongue
Speaker:in cheek because he's
Speaker:just over the ditch.
Speaker:We've got Josh Atkins from
Speaker:Compound in New Zealand.
Speaker:Josh, thanks for
Speaker:coming on, mate.
Speaker:No, no worries.
Speaker:It's a pleasure.
Speaker:So tell us about yourself.
Speaker:Who are you?
Speaker:What do you do?
Speaker:We know you're a
Speaker:residential builder and I'd
Speaker:love to eventually get into
Speaker:the differences between
Speaker:Australian and New Zealand
Speaker:construction methods.
Speaker:But just tell us about
Speaker:yourself, what you do, all
Speaker:that sort of normal stuff.
Speaker:uh, Just, uh, South
Speaker:Island Kiwi bloke.
Speaker:I had a pretty competitive
Speaker:sporting background before
Speaker:I got in the building.
Speaker:And, um, just, you know,
Speaker:did my trade and worked
Speaker:my way through and then
Speaker:I think because of my
Speaker:background in sporting and,
Speaker:being competitive and I
Speaker:just had some drive to want
Speaker:to explore uh, construction
Speaker:sector a bit more,
Speaker:What sport?
Speaker:uh, Road cycling.
Speaker:road cycling.
Speaker:Oh, here we go.
Speaker:Hamish
Speaker:loves his bike.
Speaker:I might as well
Speaker:just leave the
Speaker:conversation now.
Speaker:nah, look, it's, it's
Speaker:not the sort of stuff
Speaker:I'm into, but I just, I
Speaker:love being on the bike.
Speaker:It's really free.
Speaker:Yeah.
Speaker:Now it's just mainly
Speaker:mountain biking
Speaker:in Queenstown.
Speaker:did a few races in the
Speaker:Newell guys, neck of
Speaker:the woods and around
Speaker:and the Herald Sun
Speaker:tour and whatnot.
Speaker:So yeah,
Speaker:Oh, so you're good.
Speaker:Yeah, look, he says
Speaker:that with a smile.
Speaker:you've definitely got
Speaker:some hills over there
Speaker:to be, uh, training
Speaker:on, that's for sure.
Speaker:Yeah.
Speaker:Yeah.
Speaker:Now I just like
Speaker:going down them.
Speaker:And then you just have a
Speaker:little bit of an e bike as
Speaker:best as you can, which is
Speaker:back up.
Speaker:Yeah.
Speaker:did I just hear
Speaker:you got an e-bike?
Speaker:Is that what I just heard?
Speaker:Yeah.
Speaker:you've literally gone the
Speaker:complete opposite to what
Speaker:you were doing before you
Speaker:go downhill and e-bike up.
Speaker:yeah, so now I'm at
Speaker:maximum efficiency
Speaker:now, so less time.
Speaker:So it's like the
Speaker:houses you build.
Speaker:That's like a good 360.
Speaker:Great segue.
Speaker:I love it.
Speaker:I love it.
Speaker:So you also build
Speaker:passive houses and high
Speaker:performance or whatever
Speaker:you want to call them.
Speaker:yeah.
Speaker:So, well, I did the
Speaker:trade and then wanted
Speaker:to, we're just building
Speaker:some very big, um,
Speaker:expensive holiday homes.
Speaker:It was quite the trend
Speaker:down here in Queenstown
Speaker:and I don't know where I
Speaker:initially got the bug with,
Speaker:uh, Google passive house.
Speaker:Or I heard about it
Speaker:somewhere and then wanted
Speaker:to explore it more.
Speaker:And then the more I learned
Speaker:about it, the, just the
Speaker:more it made sense and
Speaker:how like basic science
Speaker:just wasn't even being
Speaker:applied in construction.
Speaker:I was no I was no
Speaker:whiz in school or
Speaker:anything like that.
Speaker:But once I kind of saw
Speaker:the light, you just
Speaker:struggled to unsee it.
Speaker:And then was super
Speaker:motivated to try and
Speaker:learn more about it.
Speaker:You guys had the issue
Speaker:with all the water damage
Speaker:in New Zealand, where
Speaker:we haven't had that
Speaker:here yet in Australia.
Speaker:So, was that something
Speaker:that made it a bit easier
Speaker:to transition across?
Speaker:Yeah, I was on probably
Speaker:coming into construction
Speaker:after that, but it's
Speaker:actually, it's like a
Speaker:misunderstanding of build
Speaker:science because of the
Speaker:leaky home building.
Speaker:That's why we started
Speaker:just hanging our windows
Speaker:like way outside of the
Speaker:thermal envelope because.
Speaker:Everyone's so paranoid
Speaker:about, um, water management
Speaker:and how to do it properly,
Speaker:even though they're just
Speaker:using terrible membranes or
Speaker:not having a good membrane
Speaker:or detailing around
Speaker:windows in that regard, but
Speaker:They're probably making it
Speaker:worse, if anything.
Speaker:Yeah.
Speaker:And then it's like,
Speaker:you just got to do.
Speaker:from the ground up, if
Speaker:you think simple, but
Speaker:well executed, then
Speaker:you just won't have any
Speaker:of those issues where
Speaker:it's kind of like this
Speaker:hodgepodge of like, Oh,
Speaker:I've got a water issue.
Speaker:So then they put everything
Speaker:outside of that and
Speaker:then like, they just
Speaker:couldn't like, we'll
Speaker:solve the problem now.
Speaker:We'll just leave it.
Speaker:And then it's a really
Speaker:hard to change the culture
Speaker:in terms of, but it's
Speaker:starting to happen now.
Speaker:So we're probably in
Speaker:the same space then,
Speaker:Haym, you reckon?
Speaker:So we're probably
Speaker:still where you guys
Speaker:are at, we're at.
Speaker:You've just had the
Speaker:backstory and the
Speaker:history of knowing
Speaker:what can go wrong.
Speaker:Haven't solved
Speaker:it correctly.
Speaker:Where I'd say in Australia,
Speaker:we haven't had the
Speaker:issues go wrong yet.
Speaker:They will.
Speaker:I'm very interested to
Speaker:see if we then adopt
Speaker:the same principle.
Speaker:Like, let's get everything
Speaker:as far out as we can
Speaker:away from the building.
Speaker:I always thought that
Speaker:New Zealand were ahead
Speaker:of Australia in terms of
Speaker:performance construction.
Speaker:And
Speaker:maybe, was predominantly
Speaker:based in New Zealand first.
Speaker:Am I right in
Speaker:saying that, Matt?
Speaker:Is that true?
Speaker:Yeah, so Pro Climber
Speaker:was originally in New
Speaker:Zealand and they've
Speaker:come across here.
Speaker:Originally German, Germany,
Speaker:but like the, their, their
Speaker:head office is over in New
Speaker:Zealand and now obviously
Speaker:they're, you know,
Speaker:pretty big over here too.
Speaker:Josh, would you say that
Speaker:you are one of a few
Speaker:like high performance and
Speaker:passive house builders
Speaker:in New Zealand or are you
Speaker:seeing there like a bit
Speaker:of a rapid uptake in that
Speaker:kind of construction?
Speaker:No, there's a minority
Speaker:for sure it's often the
Speaker:smaller guys that are
Speaker:pushing for change and
Speaker:then I'm seeing that it's
Speaker:starting to bleed out and
Speaker:then some very big, well
Speaker:established construction
Speaker:companies are now, so the
Speaker:company I worked for when
Speaker:I left, one comment was,
Speaker:oh, you're going to go and
Speaker:tape everything, are you?
Speaker:And I was like, yeah, and,
Speaker:and then they got a big
Speaker:passive house job, but not
Speaker:quite passive house, but
Speaker:from really good architect
Speaker:and actually, oh, you
Speaker:should watch Josh's YouTube
Speaker:What happened there?
Speaker:Did they come crawling back
Speaker:and be like, Hey, how do
Speaker:Oh, no, well, I
Speaker:made the comment.
Speaker:He was.
Speaker:There I just talked to
Speaker:them about what I had
Speaker:kind of been learning and,
Speaker:Discovered and, and he's
Speaker:like, yeah, I went on the
Speaker:course and it was awesome
Speaker:and like it really makes
Speaker:sense and Hopefully we
Speaker:can do some more of them.
Speaker:So these guys that
Speaker:have been building
Speaker:a long time and then
Speaker:once they understand
Speaker:like evolved Yeah, that's
Speaker:what I've always said.
Speaker:It's easier because
Speaker:you're just so across
Speaker:the details early on.
Speaker:You've just mapped out
Speaker:construction details and
Speaker:you're working within
Speaker:critical measurements
Speaker:so that, you know,
Speaker:when I first started my
Speaker:apprenticeship, it was
Speaker:more like, Oh, we'll
Speaker:just sort that out later.
Speaker:And then you just snowball
Speaker:down the, down the
Speaker:mountain to bigger issues.
Speaker:So it's just like doing
Speaker:the right thing, doing
Speaker:it right, executing it
Speaker:right at every step.
Speaker:And efficiently is,
Speaker:something you develop,
Speaker:um, as you go further on
Speaker:with the, with the high
Speaker:performance building.
Speaker:And then just execute
Speaker:everything really, really
Speaker:nicely and orderly fashion.
Speaker:I think one of the things
Speaker:that one of the things
Speaker:that attracts me to high
Speaker:performance and passive
Speaker:house is that it's very
Speaker:methodical, but it's also
Speaker:where it really matters,
Speaker:i. e. that building fabric.
Speaker:That's where you're
Speaker:spending so much time
Speaker:and energy and detailing
Speaker:and then you're cutting
Speaker:it from the outside
Speaker:and you're putting
Speaker:plaster on the inside.
Speaker:And I've got this
Speaker:philosophy that if my
Speaker:team can execute all
Speaker:those details spot on.
Speaker:Then it's just going
Speaker:to bleed out to the
Speaker:rest of the project.
Speaker:You know, the cladding
Speaker:is going to be perfect.
Speaker:The interior fit out
Speaker:is going to be perfect.
Speaker:And on that, I think what
Speaker:attracted to me to your
Speaker:business was just how
Speaker:perfect everything is.
Speaker:I think I remember
Speaker:commenting one day
Speaker:when I saw you do
Speaker:your strip footings.
Speaker:And I think it was
Speaker:like looking out over
Speaker:a lake or something.
Speaker:Can't remember what project
Speaker:Yeah, your house, your
Speaker:building locations
Speaker:are by far the best
Speaker:that anyone I've
Speaker:my goodness.
Speaker:Yeah, yeah, yeah.
Speaker:Yeah.
Speaker:But I looked at it and
Speaker:I'm just like, that is
Speaker:someone that gives a fuck
Speaker:about that building and the
Speaker:longevity of that building.
Speaker:I need to follow that guy.
Speaker:Did you hit like
Speaker:water table?
Speaker:Because you were
Speaker:quite close to water,
Speaker:weren't you there?
Speaker:Is that
Speaker:nah, nah, that wasn't
Speaker:too bad, that one.
Speaker:Yeah, it was.
Speaker:And then it just had
Speaker:like all the beams,
Speaker:but I know the project
Speaker:you're talking about.
Speaker:That was super satisfying
Speaker:and form work to do.
Speaker:I think.
Speaker:that's why we all follow
Speaker:each other, I think, is
Speaker:you just get to see all
Speaker:of those details being
Speaker:executed so well, and in
Speaker:terms of like trying to
Speaker:one thing that probably
Speaker:doesn't get talked about
Speaker:much or trying to explain
Speaker:say Developers or to get on
Speaker:board a bit more with it.
Speaker:It's like when I do one
Speaker:of these times I'd like
Speaker:no I've got no stress
Speaker:about external moisture
Speaker:or Like they're being
Speaker:oh, you can take a whole
Speaker:cladding board off and I
Speaker:just wouldn't even care.
Speaker:I'm just like it's
Speaker:not gonna leak
Speaker:we were just talking about
Speaker:like one of the things that
Speaker:attracted you to passive
Speaker:house is about taking
Speaker:care and pride and sort
Speaker:of those sort of things.
Speaker:I think the other
Speaker:thing for me is the
Speaker:sharing of information.
Speaker:The fact that I'm sitting
Speaker:here with you where
Speaker:different countries able
Speaker:to share the same amount
Speaker:information, like I find
Speaker:that with this attempt,
Speaker:attempt to build better and
Speaker:this care to build better,
Speaker:that people are very
Speaker:happy to pass information
Speaker:onto each other.
Speaker:Is that the same
Speaker:for you guys?
Speaker:Like, have you got yourself
Speaker:a little community in New
Speaker:Zealand that you've been
Speaker:able to do the same thing?
Speaker:yeah, there's a guy, Mark
Speaker:and Monica in my build.
Speaker:He's really pushing
Speaker:and preaching the
Speaker:word over Monica.
Speaker:He does an awesome job.
Speaker:He's part of the better
Speaker:building group over there.
Speaker:And smart and architects
Speaker:I work with, um,
Speaker:you've got Joe life.
Speaker:I think you guys met
Speaker:him at the, Passive
Speaker:house Greek and Aussie.
Speaker:And Arthur Lee over here
Speaker:as well, big advocates
Speaker:and guys involved
Speaker:in Homestar as well.
Speaker:It's a kind of like a
Speaker:New Zealand standard
Speaker:that's been set up.
Speaker:And spoke at the WOW
Speaker:seminar that Monaco as well
Speaker:about sustainability and
Speaker:waste management as well.
Speaker:I think everyone's
Speaker:kind of across that.
Speaker:So there is a
Speaker:good community.
Speaker:Probably don't catch up.
Speaker:With everyone as much
Speaker:as I'd like to, but
Speaker:yeah, it's a minority.
Speaker:It's like a huge minority,
Speaker:Yeah.
Speaker:Are you finding that people
Speaker:are trying to get into,
Speaker:like, everyone wants to
Speaker:build what you're building.
Speaker:Like, is this younger
Speaker:generation of builders
Speaker:and trades come through,
Speaker:they're wanting to be like,
Speaker:Hey, we want to build this.
Speaker:We've done our Passive
Speaker:House course with Passive
Speaker:House Trades people.
Speaker:I shouldn't say this
Speaker:politely, but like
Speaker:fake it till you make
Speaker:it kind of thing.
Speaker:Are you guys having
Speaker:the same thing?
Speaker:Where you are, because
Speaker:like, I'd consider you
Speaker:an expert in this type
Speaker:of construction because
Speaker:you've done it not once,
Speaker:but twice, multiple times.
Speaker:uh, it's hard to know.
Speaker:it's more like some really
Speaker:experienced businesses
Speaker:that do good construction.
Speaker:Don't really understand
Speaker:it completely, but they're
Speaker:probably more reputable.
Speaker:In terms of younger people
Speaker:coming through that want
Speaker:a job, I don't find it
Speaker:particularly hard to
Speaker:recruit because people
Speaker:want to work for us or
Speaker:with us and learn how to
Speaker:do these better bills.
Speaker:Last year was just
Speaker:particularly harder.
Speaker:I found like the economy
Speaker:in New Zealand where the
Speaker:election interest rates
Speaker:went pretty crazy after
Speaker:COVID and people stop
Speaker:caring about sustainability
Speaker:or environmental choices
Speaker:or when, or the people on
Speaker:the fence say stop because
Speaker:they just worry about
Speaker:their bank account and
Speaker:essentially their future.
Speaker:So last year was really
Speaker:hard in terms of that,
Speaker:but I think the economy is
Speaker:looking a bit stronger now.
Speaker:So people were going to
Speaker:looking at building better.
Speaker:Yeah.
Speaker:mate, I tell you what,
Speaker:2024, I think was probably
Speaker:one of the hardest
Speaker:years that I've been in
Speaker:business without a doubt.
Speaker:would say that we were
Speaker:incredibly fortunate that
Speaker:we managed to keep busy.
Speaker:We had about five
Speaker:projects finish in the
Speaker:middle of the year.
Speaker:We had about 4
Speaker:million bucks worth
Speaker:of projects drop off
Speaker:in a six month period.
Speaker:Which left huge
Speaker:gaps in our,
Speaker:, construction program.
Speaker:Luckily enough, we had a
Speaker:few projects drop, which we
Speaker:were working towards, but
Speaker:we were actually in this
Speaker:really tricky period where
Speaker:we had all these projects
Speaker:finishing and even though
Speaker:we had work in front of us,
Speaker:none of it was contracted.
Speaker:So We felt it
Speaker:over here too.
Speaker:I'm kind of hoping glass
Speaker:half full kind of person
Speaker:over here that this
Speaker:year would be better.
Speaker:Is that still the
Speaker:same though, Haym?
Speaker:feel like that's still
Speaker:the same to everyone.
Speaker:We have all these pre
Speaker:construction projects,
Speaker:projects in the pipeline.
Speaker:The hard thing is until
Speaker:there's a contract
Speaker:signed, there's nothing.
Speaker:so you're trying to to
Speaker:work it out, but it's
Speaker:really, really hard.
Speaker:I think the biggest
Speaker:difference this year is
Speaker:I think the people that
Speaker:are coming through now
Speaker:their expectation on cost
Speaker:has been recalibrated.
Speaker:The projects that we
Speaker:had drop off were legacy
Speaker:projects from late 22.
Speaker:You know, so like 12, 18
Speaker:months old and, you know,
Speaker:we'd given him a price back
Speaker:here and now it was up here
Speaker:and it just wasn't viable.
Speaker:I just, I feel like,
Speaker:our messaging with
Speaker:clients now is health
Speaker:and size of the home.
Speaker:Like big focus on health
Speaker:and don't put a fucking
Speaker:cinema room in if you're
Speaker:only going to watch
Speaker:a movie once a month.
Speaker:Make it smaller , build
Speaker:what you need.
Speaker:I've
Speaker:so with, with your projects
Speaker:falling over, do you just
Speaker:want to talk through that?
Speaker:Because I think it's
Speaker:something that it's normal
Speaker:and this is probably
Speaker:the advice that I'd give
Speaker:to pretty much actually
Speaker:anyone, everything might
Speaker:look fine and dandy on
Speaker:the outside that you're
Speaker:building this beautiful
Speaker:passive house in the
Speaker:background with these
Speaker:beautiful mountains
Speaker:and stuff, but there's
Speaker:other things that happen
Speaker:behind the scenes that.
Speaker:That isn't so pretty , and
Speaker:it does have a huge effect
Speaker:on the way that we operate
Speaker:our businesses and that
Speaker:instability of not knowing
Speaker:when that next project
Speaker:might or might not get on
Speaker:site really gets you going.
Speaker:Just want to talk about
Speaker:it a little bit and , how
Speaker:that felt for you.
Speaker:yeah, it can look all good
Speaker:on the outside for sure.
Speaker:I haven't been super
Speaker:busy on the socials
Speaker:recently, but I've been
Speaker:going through a huge
Speaker:learning and developing
Speaker:phase and business.
Speaker:, like Hamish was saying,
Speaker:he lost quite a lot of
Speaker:projects that were going to
Speaker:happen that didn't happen.
Speaker:That happened to us.
Speaker:We priced 13 million
Speaker:worth of work last year.
Speaker:some of them meant to start
Speaker:in May, and getting pushed
Speaker:out, getting pushed out and
Speaker:then, going to tender and
Speaker:then missing out by like
Speaker:50, 000 on a 3 million job.
Speaker:So,
Speaker:Oh, that's tough.
Speaker:and that's after a
Speaker:year of consulting.
Speaker:on and off, but when you're
Speaker:younger and you're looking
Speaker:at getting into business
Speaker:and, the picture you paint
Speaker:yourself of like, it's
Speaker:that job finishes and then
Speaker:the next one starts the
Speaker:next week you're in the
Speaker:ground and managing that
Speaker:this year or the last six
Speaker:months for me has been a
Speaker:big understanding, like
Speaker:being able to hear no and
Speaker:kind of pivot quickly.
Speaker:And also looking.
Speaker:To diversify, I guess, your
Speaker:clientele and the people
Speaker:you work with, and more
Speaker:I've tried to communicate
Speaker:with people, the more work
Speaker:that's starting to come
Speaker:in and you just start to
Speaker:filter out what's actually
Speaker:a good project for you and
Speaker:your team and what's not.
Speaker:But I don't know,
Speaker:it's just life.
Speaker:Like sometimes it's
Speaker:happened for you.
Speaker:Well, it's usually always
Speaker:happened for you, but
Speaker:sometimes you're just
Speaker:getting kicked in the guts
Speaker:and getting taught a lesson
Speaker:and then it just leads you
Speaker:on to some better projects.
Speaker:So if you're not winning
Speaker:them, like I didn't win
Speaker:some last year and now I'm
Speaker:getting to do projects more
Speaker:in line with what we want
Speaker:to want to be producing.
Speaker:Whereas if we were
Speaker:full from everything
Speaker:else, there'd be
Speaker:no room for that.
Speaker:that job that you had
Speaker:fall over, that when
Speaker:you missed out the 50,
Speaker:000 for the 3 million
Speaker:project, you getting
Speaker:involved in competitive
Speaker:tenders or that was like
Speaker:a negotiated style tender
Speaker:and it was just 50 grand
Speaker:we couldn't get there?
Speaker:it's a thing of the market
Speaker:where cost was so high.
Speaker:So tindering got really.
Speaker:Big really quickly
Speaker:and architects would
Speaker:commute getting four
Speaker:or five on some big,
Speaker:big projects tendering.
Speaker:And that's a lot of
Speaker:resource being used by
Speaker:builders and QSs and
Speaker:we QS all our own work.
Speaker:But like unpaid,
Speaker:essentially, you can try
Speaker:and negotiate getting paid.
Speaker:Sometimes you can, but
Speaker:sometimes if you want,
Speaker:that's some, yeah,
Speaker:sometimes you think, oh,
Speaker:maybe I won't on this one.
Speaker:Be beneficial, but
Speaker:um, yeah, I don't
Speaker:like tendering.
Speaker:I like to work with a
Speaker:client early on, help
Speaker:them through their design,
Speaker:do some preliminary
Speaker:pricing early on.
Speaker:Usually it's.
Speaker:Your house is too big for
Speaker:your budget and then it's
Speaker:just work to get to the
Speaker:numbers and like you've
Speaker:got no problem doing some
Speaker:open book stuff if it's a
Speaker:really high beneficial job
Speaker:like a T risks everything
Speaker:for everyone but um you
Speaker:tend to work with people
Speaker:that want to work with
Speaker:you that way well that's
Speaker:my experience and they've
Speaker:always been my most
Speaker:successful jobs everyone's
Speaker:super happy at the end of
Speaker:it it stays on budget it's
Speaker:smooth there's no cost
Speaker:surprises And you've like
Speaker:worked together throughout
Speaker:the whole design.
Speaker:I've said this before
Speaker:on a podcast uh, one of
Speaker:our episodes that the
Speaker:best project is when
Speaker:the builder makes money.
Speaker:The client gets a
Speaker:beautiful home and the
Speaker:architect gets to see
Speaker:their design realized.
Speaker:So it's win, win, win.
Speaker:That right there is
Speaker:the perfect project.
Speaker:I hope I'm not going to
Speaker:ruffle any architect's
Speaker:feathers when I say this,
Speaker:but the sheer arrogance
Speaker:of that architect that
Speaker:put it out to four
Speaker:different builders
Speaker:to waste four, three
Speaker:different builders time.
Speaker:And I would love if you
Speaker:flip that on its head and
Speaker:that architect had to go
Speaker:and design four different
Speaker:homes to win one of them,
Speaker:how that would feel.
Speaker:Unpaid,
Speaker:unpaid.
Speaker:unpaid.
Speaker:Why is there still
Speaker:this stigma that
Speaker:builders shouldn't get
Speaker:paid for their time
Speaker:to estimate or quote?
Speaker:Is it just because it's
Speaker:always been the way?
Speaker:what could possibly
Speaker:be the reason?
Speaker:I think they just think
Speaker:you like click a button
Speaker:on your computer and
Speaker:it's like that much.
Speaker:like, how many hours
Speaker:go into an estimate?
Speaker:Like, 100 plus hours.
Speaker:100 plus, 100 plus at
Speaker:least, not only are you
Speaker:losing in tendering.
Speaker:But then if you fuck
Speaker:something up, you're
Speaker:losing at the other end.
Speaker:So you're kind of going in.
Speaker:Yeah.
Speaker:Yeah.
Speaker:Hey, you said you were
Speaker:working on parts of
Speaker:your business during I
Speaker:guess like a sort of a
Speaker:bit of a rollercoaster
Speaker:time last year.
Speaker:Could you maybe talk to
Speaker:the audience about some
Speaker:of those things that
Speaker:you were working on?
Speaker:I've started using
Speaker:probably by using
Speaker:build exact software
Speaker:a lot more heavily.
Speaker:And just in the business,
Speaker:myself and my brother's
Speaker:a director as well,
Speaker:but he's not full time.
Speaker:He's a QS.
Speaker:So, it's just been working
Speaker:with that in terms of
Speaker:our process of like
Speaker:engaging with clients,
Speaker:onboarding them leads.
Speaker:Managing communication
Speaker:and in trying to like
Speaker:every job's different.
Speaker:So understanding what
Speaker:clients are trying to
Speaker:achieve their problem
Speaker:is, what you're
Speaker:trying to solve.
Speaker:And then so just
Speaker:implementing software
Speaker:like that with.
Speaker:management trying
Speaker:build a better team.
Speaker:I'm quite like holistic in
Speaker:my approach and business.
Speaker:I tend to say which way
Speaker:the current is and it's
Speaker:kind of like, all right,
Speaker:you need to go over
Speaker:there and work on that.
Speaker:It's, I'm not extremely
Speaker:analytical because it's,
Speaker:I'm usually trying to
Speaker:control too much, which
Speaker:doesn't, I can only
Speaker:control what I can control.
Speaker:So usually it's, yeah,
Speaker:what are we trying to
Speaker:work on at the time,
Speaker:which was probably a lead
Speaker:generation and getting
Speaker:more of the work that
Speaker:we wanted to not feeling
Speaker:sorry for myself for not
Speaker:getting work.
Speaker:cause when you start
Speaker:thinking negatively about
Speaker:the industry and your
Speaker:position and everything,
Speaker:it just, you know,
Speaker:it's just like kind of
Speaker:life knowledge that you
Speaker:kind of just attract
Speaker:I should connect you
Speaker:with um, James Buchanan
Speaker:from Automation King.
Speaker:He's a, Kiwi.
Speaker:I think he's down
Speaker:your way as well.
Speaker:we've just done a
Speaker:whole bunch of work
Speaker:with him in our pre
Speaker:construction CRM process.
Speaker:So everything sits
Speaker:on a dashboard now
Speaker:and it's awesome.
Speaker:It's a really great way to
Speaker:manage leads and, you know,
Speaker:move them along the line.
Speaker:I've always found that
Speaker:like, when I'm in that
Speaker:funk, my brain goes into
Speaker:problem solving mode and
Speaker:on the other side of that
Speaker:funk or hump or whatever
Speaker:you want to call it,
Speaker:I always sit down and
Speaker:reflect and go, you know
Speaker:what, I'm really glad I
Speaker:went through that because
Speaker:it made me really think
Speaker:about the things so I
Speaker:don't go back there again.
Speaker:and I'm probably saying
Speaker:stuff that every other
Speaker:fucking, small business
Speaker:owner said, but you
Speaker:can't have the ups
Speaker:without those downs.
Speaker:And it's all about
Speaker:failing forward.
Speaker:That's my philosophy on it.
Speaker:It's the only way you
Speaker:learn, isn't
Speaker:it?
Speaker:I'm literally the
Speaker:sum of every time
Speaker:that I've fucked up.
Speaker:You know, and now for
Speaker:me, the fuck ups are
Speaker:becoming less expensive.
Speaker:Yeah.
Speaker:And you just navigate
Speaker:things easier that
Speaker:used to like, would
Speaker:have stressed you out.
Speaker:Yeah.
Speaker:Hmm.
Speaker:And our industry
Speaker:is full of stress.
Speaker:Like, it is, I think it
Speaker:has to be one of the most
Speaker:stressful industries.
Speaker:Like, there is so
Speaker:much risk that we
Speaker:take on as builders.
Speaker:I understand other
Speaker:industries have their
Speaker:own, like their own
Speaker:unique stress, but there's
Speaker:a lot of negativity
Speaker:around construction and
Speaker:building dodgy builders,
Speaker:all the, like, our
Speaker:industry's like, failing,
Speaker:everything's expensive,
Speaker:everything, like, we're
Speaker:not building enough
Speaker:homes, like, everything
Speaker:is just really negative.
Speaker:Like hooks or like articles
Speaker:that there's no positivity
Speaker:around what we do.
Speaker:So changing to try
Speaker:to change that method
Speaker:and preconceive that
Speaker:is really difficult.
Speaker:It is so challenging.
Speaker:And then trying to build
Speaker:better and then educate
Speaker:people on how to be better
Speaker:and how to build better is
Speaker:then you're not only trying
Speaker:to build, like, convince
Speaker:him to build with you.
Speaker:You're trying to convince
Speaker:him this whole new
Speaker:journey of building
Speaker:that's better for them
Speaker:it's really difficult
Speaker:to navigate.
Speaker:Yeah.
Speaker:It's say to me, Oh, isn't
Speaker:build science, building
Speaker:something as cheap as
Speaker:possible and selling it
Speaker:for as much as possible.
Speaker:It's like, that's
Speaker:the science of it.
Speaker:I was like, no, and they
Speaker:were taking the test.
Speaker:They were telling
Speaker:me like, fuck you
Speaker:build science.
Speaker:Like so I think the,
Speaker:it's just what people
Speaker:have always made their
Speaker:wealth in over here, and
Speaker:that's one thing I find
Speaker:the negativity for us is.
Speaker:I don't hear as much
Speaker:about like, ship building
Speaker:like cowboy building
Speaker:or something, I've seen
Speaker:some videos of like those
Speaker:Aussie building inspectors
Speaker:that go around and some
Speaker:of the stuff they see
Speaker:is really atrocious, but
Speaker:it's probably the beauty
Speaker:of like where I'm building
Speaker:and being in Queenstown
Speaker:in New Zealand, like it's
Speaker:gone through this extreme
Speaker:boom and a lot of people
Speaker:and builders working on
Speaker:high end architectural
Speaker:homes and then even some
Speaker:of these, there's a big
Speaker:subdivision that's just
Speaker:like exploded and people
Speaker:are doing well in there,
Speaker:but people buy and want
Speaker:to buy like a pretty nice
Speaker:product in this town and it
Speaker:fetches for a higher price.
Speaker:So even if it's a spec
Speaker:home, it's, there's,
Speaker:lot of very good
Speaker:builders in this town.
Speaker:So I'm, Probably I can't
Speaker:comment on, on standard.
Speaker:Mine's more trying to
Speaker:get people to understand
Speaker:the efficiency and
Speaker:the build science
Speaker:but people are cheap.
Speaker:So They all end up just
Speaker:doing the same thing.
Speaker:Oh, so and so did that.
Speaker:And then they, then
Speaker:they did their Alfresco
Speaker:area because it's
Speaker:better for resale.
Speaker:And then they
Speaker:just sort of start
Speaker:Oh, resale.
Speaker:I hate the resale
Speaker:conversation.
Speaker:you're in a pretty affluent
Speaker:area, so yeah, you're
Speaker:probably sheltered, as
Speaker:you're saying, by some of
Speaker:those, you know, involving
Speaker:new builder kind of things.
Speaker:I wanted to talk about
Speaker:your style of construction,
Speaker:just to sort of bring it
Speaker:back to what Compound does.
Speaker:From what I've seen over
Speaker:the years that I've been
Speaker:following you, Josh, you
Speaker:do a lot of prefab stuff.
Speaker:So I see you've done SIPs.
Speaker:I see you're doing
Speaker:like a prefabricated
Speaker:cassette system as well.
Speaker:Could you maybe talk a
Speaker:little bit about your
Speaker:experience in that kind of
Speaker:construction and is that
Speaker:something you really hone
Speaker:in on in your business?
Speaker:well, we did the
Speaker:YouTube series kind of
Speaker:traditionally framed with
Speaker:all the air tightness and
Speaker:that and then we pushed
Speaker:into a couple of projects
Speaker:where we saw the value
Speaker:in SIPs panels and I'm
Speaker:a big advocate for SIPs
Speaker:panels if we're wanting
Speaker:to achieve air tightness
Speaker:because it just does
Speaker:it all for you and that
Speaker:the design works for it.
Speaker:So, high performance has
Speaker:been a non negotiable for
Speaker:us for the last few years.
Speaker:And it still is.
Speaker:which was probably why
Speaker:last year was tough
Speaker:because I could have gone
Speaker:and, you know, done lower
Speaker:grade housing and, and,
Speaker:and made more money, but
Speaker:that's not why I do it.
Speaker:So
Speaker:Could I just ask you
Speaker:to clarify what your
Speaker:definition of a high
Speaker:performance home is,
Speaker:because obviously Matt and
Speaker:I have our own definition.
Speaker:I'd love to
Speaker:hear what it's like across,
Speaker:across the ditch there.
Speaker:So you have to be
Speaker:hitting all of Passive
Speaker:House's principles
Speaker:least some level.
Speaker:so thermal bridge free
Speaker:construction air tightness
Speaker:is scaling that back
Speaker:to an acceptable level
Speaker:is probably the one
Speaker:grey area for us.
Speaker:Well, what would you
Speaker:say is acceptable?
Speaker:I don't know in terms
Speaker:of air tightness score,
Speaker:I'd like to to do some
Speaker:more research on what
Speaker:could be achieved From
Speaker:an external rigid air
Speaker:barrier and really well
Speaker:detailed windows with
Speaker:a really good membrane.
Speaker:I reckon you'll find
Speaker:if you run a rigid air
Speaker:barrier externally,
Speaker:you'll be tighter within
Speaker:your intello internally.
Speaker:Yeah, and then and then
Speaker:the mechanicals are non
Speaker:negotiable.
Speaker:Ventilation windows
Speaker:is where we kind of.
Speaker:We're a bit fluid with
Speaker:this new thermally
Speaker:broken aluminium stuff.
Speaker:That's a bit better
Speaker:detailed, but as a builder,
Speaker:I'm not the architect and
Speaker:I'm also not the client.
Speaker:So it's one that I, people,
Speaker:there's still a massive
Speaker:stigma about UPVC windows,
Speaker:I find, but my experience
Speaker:is they just, blow any
Speaker:other competitive window
Speaker:away and performance.
Speaker:So,
Speaker:price point UPVC window,
Speaker:nothing compares.
Speaker:Like in my, in my
Speaker:opinion, nothing compares.
Speaker:Do you get much
Speaker:alu clad windows?
Speaker:Yeah, project, these
Speaker:ones in this house are
Speaker:alu clad, triple glazed.
Speaker:We imported them from
Speaker:Germany, but, um,
Speaker:there's a company,
Speaker:Stark, that do UPVC.
Speaker:I'm not sure if they're
Speaker:offering the aluminium
Speaker:clad, but there's
Speaker:a lot of, there's a
Speaker:lot of options now
Speaker:out there.
Speaker:Companies set up and
Speaker:triple glazing being
Speaker:made by the glazing
Speaker:companies here as well.
Speaker:So, like I'm starting to
Speaker:see, that wasn't an option
Speaker:two and a half years ago.
Speaker:They understand the ridge
Speaker:spaces better, they're
Speaker:fully sealing the glazing
Speaker:we're just getting better
Speaker:performance that that
Speaker:You make a really good
Speaker:point on windows being
Speaker:that we don't get a
Speaker:choice as builders.
Speaker:I've never thought
Speaker:of it that way.
Speaker:And especially when they, I
Speaker:don't know, every architect
Speaker:wants these absolutely
Speaker:slimline frames, which
Speaker:then makes it extremely
Speaker:hard to Get any performance
Speaker:in that frame itself
Speaker:and then not only that,
Speaker:a lot of the windows we
Speaker:will use a European model
Speaker:where they're tilting
Speaker:turns, so from the
Speaker:inside, they look even
Speaker:thicker again, that is the
Speaker:really, really hard part.
Speaker:Maddy, I think it's
Speaker:just re aligning
Speaker:people's expectation
Speaker:of what sexy is.
Speaker:digressing just
Speaker:a little bit.
Speaker:But we had, the team from
Speaker:Pleasure Perkins out to
Speaker:one of our projects a
Speaker:couple of years ago, and
Speaker:Ramon Pleasure, looked at
Speaker:one of the window suites
Speaker:there and didn't even
Speaker:know that they were UPVC.
Speaker:He's like, oh, these
Speaker:are really nice
Speaker:aluminum windows.
Speaker:I'm like, no, they're
Speaker:plastic, buddy.
Speaker:And he's like, oh,
Speaker:wow, look really good.
Speaker:So I think as we start to
Speaker:see some of these, I guess,
Speaker:higher profile architects
Speaker:seeing the beauty and the
Speaker:value in the performance
Speaker:of these other windows, not
Speaker:typically sexy windows, I
Speaker:think you're going to start
Speaker:having that as an easier
Speaker:sell in your project.
Speaker:Well, that's my experience
Speaker:And as the training comes
Speaker:through university for
Speaker:these architects, and
Speaker:there's more knowledge that
Speaker:this is where the power
Speaker:of social media is really,
Speaker:really good now is that
Speaker:there is information early.
Speaker:So , that's a positive.
Speaker:I think that give it
Speaker:five to 10 more years and
Speaker:this will be even easier.
Speaker:I won't say standard,
Speaker:that perception of what
Speaker:is sexy will have changed.
Speaker:think as more and
Speaker:more architects start
Speaker:listening to the Mindful
Speaker:Builder podcast, Matty,
Speaker:they're going to start
Speaker:getting swung across.
Speaker:They're going to want to
Speaker:upskill because I hardly
Speaker:know any architects
Speaker:that would love to be,
Speaker:outgunned in terms of how
Speaker:a home's going to perform
Speaker:by a builder to a client.
Speaker:So, you know, when
Speaker:you're designing a home
Speaker:for comfort and the guy
Speaker:that puts it together
Speaker:knows more about how to
Speaker:design it than you, It's
Speaker:not good for the ego.
Speaker:I possibly think that
Speaker:that's kind of why it's
Speaker:starting to Trajectory up
Speaker:where they're definitely
Speaker:taking it more and more
Speaker:seriously because in this
Speaker:region I was talking to it.
Speaker:We've actually there's a
Speaker:real estate agent who is is
Speaker:on the New Zealand Passive
Speaker:House Institute Board.
Speaker:, she actually did a
Speaker:subdivision in Wanaka
Speaker:and you had to get your
Speaker:house thermally modelled
Speaker:if you wanted to build.
Speaker:And a really cool Vicky
Speaker:Spearing was her name.
Speaker:I met her at the,
Speaker:at the WARA event.
Speaker:And she said The amount of
Speaker:houses in Wanaka that are
Speaker:built in these beautiful
Speaker:homes and then the owners
Speaker:are selling them because
Speaker:they're too fucking hot in
Speaker:the summer because they've
Speaker:just got glazing out to
Speaker:the west, amazing views
Speaker:and they're just like
Speaker:baking in the summer the
Speaker:architecture is kind of
Speaker:seen throughout the high
Speaker:end industry so It's
Speaker:in their interest to
Speaker:understand the performance.
Speaker:So one job we missed
Speaker:out on last year, which
Speaker:really gutted about,
Speaker:and that was kind of an
Speaker:understandable situation.
Speaker:It was super close and we
Speaker:were going up a builder
Speaker:that's worked with this
Speaker:architect for a decade.
Speaker:So pretty tight
Speaker:relationship there, but,
Speaker:, he was doing everything
Speaker:right, and he was detailing
Speaker:it right, and he was
Speaker:looking, he was using
Speaker:all the Passive House
Speaker:principles and it was a
Speaker:Warren Armani architect,
Speaker:so big company, and so they
Speaker:starting to filter in to
Speaker:these firms that the stuff
Speaker:matters and the clients
Speaker:are going to get a better
Speaker:product, and it's going to
Speaker:be comfortable and These
Speaker:things are important.
Speaker:It's just trying to
Speaker:get passive house
Speaker:over the line.
Speaker:I think that's super
Speaker:tricky at the moment.
Speaker:I think we need to
Speaker:stop talking about
Speaker:passive house.
Speaker:I think the word
Speaker:passive house actually
Speaker:scares people off.
Speaker:it's this elitist
Speaker:sort of style of
Speaker:building I feel now.
Speaker:it's interesting you say
Speaker:that Matt, like I, I'm
Speaker:literally thinking about
Speaker:some of the leads that
Speaker:I've had in, you know, even
Speaker:the past two weeks and I
Speaker:said, oh, probably don't
Speaker:want to go to passive house
Speaker:because we can't afford it.
Speaker:And I'm like, well, we're
Speaker:not going to know that
Speaker:until we see the design
Speaker:because your design could
Speaker:really easily lend itself.
Speaker:to be a passive house.
Speaker:it's when you start
Speaker:fighting against, you
Speaker:know, orientation and stuff
Speaker:like that, that's when you
Speaker:might not be able to afford
Speaker:to get a passive house.
Speaker:So I think you're right.
Speaker:I think there needs to
Speaker:be one more education
Speaker:and two more of a focus.
Speaker:I know you and I are
Speaker:talking about this, Matt.
Speaker:Health is the biggest thing
Speaker:and then the sustainability
Speaker:and the energy efficiency
Speaker:and all that kind
Speaker:of stuff just falls
Speaker:into place behind it.
Speaker:The one thing that I
Speaker:don't understand and I'd
Speaker:love to like, as again,
Speaker:Josh, you make that point
Speaker:where sometimes you don't
Speaker:want the builder knowing
Speaker:more than the architect.
Speaker:Like, that can be
Speaker:potentially a dangerous
Speaker:thing is why more homes
Speaker:aren't designed to actually
Speaker:factor in the north facing
Speaker:and the west facing.
Speaker:I understand that you've
Speaker:got your views, yeah?
Speaker:, but like, why isn't the
Speaker:design accommodating
Speaker:for shading or
Speaker:things like that?
Speaker:we, understand it and I
Speaker:feel like sometimes, hey,
Speaker:we do poo poo on architects
Speaker:a little bit and that's
Speaker:never the intention.
Speaker:But like, why isn't
Speaker:more being done there?
Speaker:Like, again, we
Speaker:know about it.
Speaker:Actually, you know what?
Speaker:Everyone knows about it.
Speaker:It's passive, it's
Speaker:basic passive solar.
Speaker:It's
Speaker:what they were
Speaker:taught at uni.
Speaker:I think that's the biggest
Speaker:thing to unlocking the
Speaker:volume builder industry
Speaker:and the spec home industry
Speaker:is that these people that
Speaker:will go on there, so like,
Speaker:you go on, you want to
Speaker:look at a spec home, you
Speaker:can pick whatever you want
Speaker:from your website and the
Speaker:biggest change needs to be
Speaker:done is like, where your
Speaker:location is, you should
Speaker:have to filter that by your
Speaker:orientation and then it
Speaker:will spit out what you're
Speaker:able to use on your site.
Speaker:Yeah.
Speaker:The design that,
Speaker:caters to the site.
Speaker:that probably is the
Speaker:biggest reason why
Speaker:you had seen so much
Speaker:kickback from the volume
Speaker:builders with seven star
Speaker:coming in, in Australia.
Speaker:And that probably
Speaker:leads on to my next
Speaker:question for you, Josh.
Speaker:Obviously, we've got PHP,
Speaker:which is what we would
Speaker:use with the thermal
Speaker:modeling of a home.
Speaker:Here in Australia, we've
Speaker:got the Nathurst, , sort
Speaker:of seven star rating.
Speaker:What's the standard way
Speaker:of modeling your home?
Speaker:And the reason I'm asking
Speaker:that, I'm going back to
Speaker:a point you said before
Speaker:about lots of west facing
Speaker:glazing to capture views,
Speaker:because wouldn't that have
Speaker:been picked up at the very
Speaker:least in your normal, like,
Speaker:energy rating in the homes?
Speaker:Well, it's mainly
Speaker:about heating.
Speaker:Everything's about heating.
Speaker:It's not necessarily much
Speaker:about overheating
Speaker:and the standard
Speaker:like,
Speaker:Yeah.
Speaker:Okay.
Speaker:Yeah.
Speaker:Good point.
Speaker:I think that's what it is.
Speaker:Like, I've done, the
Speaker:Homestar designer course,
Speaker:cause I want to understand
Speaker:modeling better and
Speaker:shading, and what they do.
Speaker:I don't design
Speaker:or model stuff.
Speaker:I really want to
Speaker:learn more about it.
Speaker:I don't practice it daily,
Speaker:so, New Zealand had the
Speaker:new, we had an H1, it's
Speaker:called Change and Increase
Speaker:in Thermal Performance
Speaker:and everything, , but
Speaker:those in the industry
Speaker:with the knowledge kind
Speaker:of know it's just going
Speaker:to create more issues
Speaker:because you're just going
Speaker:to have houses sweating
Speaker:and no ventilation, but
Speaker:these hot, still probably
Speaker:pretty cold houses, pumping
Speaker:energy full of them, and
Speaker:they just, dew pointing in
Speaker:the, in the wall cavity and
Speaker:the roof cavity and that.
Speaker:So, There is more modeling.
Speaker:It is going to create
Speaker:warmer homes for people.
Speaker:, but it's just, it's just
Speaker:like a band aid approach.
Speaker:see, I'd like
Speaker:to see Homestar
Speaker:Standard, , has its own
Speaker:software called Echo.
Speaker:And I went on the course
Speaker:to learn the designer
Speaker:course to see what
Speaker:it was like for these
Speaker:designers to learn it.
Speaker:And it uses PHP.
Speaker:and the guys at Homestar
Speaker:have developed it.
Speaker:You've had as well, Joe
Speaker:Leith and Arthur that have
Speaker:helped design Homestar,
Speaker:which is encompassing
Speaker:health and well being into
Speaker:like a built standard,
Speaker:which is super important.
Speaker:So I thought, man, if I was
Speaker:an architect, this software
Speaker:would be so, this is like,
Speaker:this does everything.
Speaker:It helps me with
Speaker:my modeling.
Speaker:I've already loaded in
Speaker:all the slab details.
Speaker:Um, You find in terms of
Speaker:thermal performance and,
Speaker:thermal bridging, it's
Speaker:not massively as detailed
Speaker:as Passive House and I
Speaker:imagine being a designer
Speaker:for Passive House can be
Speaker:quite, time consuming
Speaker:when you get into like
Speaker:side values and all those
Speaker:point thermal breaks.
Speaker:And then it incorporates
Speaker:like your heating
Speaker:demand and what energy
Speaker:systems you're using.
Speaker:And I thought, like,
Speaker:as a designer, this
Speaker:is relatively.
Speaker:easy to, you know,
Speaker:do that on a two,
Speaker:three, four more jobs.
Speaker:And you could just be
Speaker:like, yeah, I'll, I'll
Speaker:just run this through
Speaker:the software and then
Speaker:we'll make some changes.
Speaker:We can look at some window
Speaker:options, and do that.
Speaker:I'd like to see more,
Speaker:thermal modeling in
Speaker:the design process,
Speaker:like reference back
Speaker:to , and like when we
Speaker:did moonlight and me and
Speaker:my brothers, this is.
Speaker:We own this together, so
Speaker:we could actually do it,
Speaker:but I was like, what's
Speaker:the numbers, so what if
Speaker:we change this window,
Speaker:or that goes up, or the
Speaker:overheating, or what if
Speaker:we make that overhang
Speaker:bigger, or, I didn't
Speaker:really care about it,
Speaker:the design evolved from
Speaker:me thinking about the
Speaker:numbers of the house,
Speaker:like, you know, I wasn't
Speaker:like, nah, I want a Gable
Speaker:to Gable house, me and my
Speaker:brothers, we were like,
Speaker:Okay, you, Team Green,
Speaker:you guys are the experts.
Speaker:What do you see would
Speaker:work on this site?
Speaker:And then from there,
Speaker:the tweaks develop
Speaker:to make it perform.
Speaker:And then there's been
Speaker:some learnings of
Speaker:things I was adamant
Speaker:on, like it's got a 0.
Speaker:1 percent overheating.
Speaker:It's never going
Speaker:to get hot.
Speaker:I can keep all the
Speaker:windows closed.
Speaker:My level of hot is like, I
Speaker:like to be 18, 19 degrees.
Speaker:So for me, well, it's
Speaker:not even overheating,
Speaker:but I feel like I am.
Speaker:So that's where I have
Speaker:like little references
Speaker:I give clients of like
Speaker:mainly about how you heat
Speaker:and cool your home and
Speaker:what energy system you're
Speaker:using and also that's when
Speaker:you find a place, don't
Speaker:you just open the windows?
Speaker:Ideally, you don't have to
Speaker:but cross ventilation is.
Speaker:a super important
Speaker:design experience.
Speaker:You get a choice
Speaker:whether you want to
Speaker:or don't have to.
Speaker:Yeah.
Speaker:just want to go back
Speaker:to when you actually
Speaker:talked about the
Speaker:side value comment.
Speaker:Actually just did the
Speaker:Passive House Designer
Speaker:course myself, because I
Speaker:wanted to know more about
Speaker:how it all went together.
Speaker:I think sometimes builders
Speaker:and architects and
Speaker:design teams are trying
Speaker:to get too involved in
Speaker:the numbers themselves.
Speaker:Outsource that.
Speaker:Like, that's not our job.
Speaker:Like, work with
Speaker:the consultants.
Speaker:They're going to help
Speaker:you run the number.
Speaker:We don't need to know
Speaker:the side value or the
Speaker:you, you install value.
Speaker:That's up to, the
Speaker:consultant to work at.
Speaker:That's their job.
Speaker:It's like, it's like going
Speaker:to the engineer and going,
Speaker:Hey, can I go through your
Speaker:comps for your still beams?
Speaker:Like we don't do that.
Speaker:So why do we do it
Speaker:for the performance
Speaker:element side of thing?
Speaker:I think we just sometimes
Speaker:simple shit works.
Speaker:Let's keep it simple.
Speaker:Let's not over
Speaker:complicate it.
Speaker:And I think , the scariness
Speaker:of having to run those
Speaker:calculations and run those
Speaker:things is the issue we're
Speaker:trying to get people into
Speaker:the industry because it's
Speaker:seen as so hard and so
Speaker:different, where if we
Speaker:can just break it down
Speaker:and teach people the
Speaker:basics of building better.
Speaker:And, teach principles
Speaker:and have them understand
Speaker:the principles so they
Speaker:actually implement them.
Speaker:I think the biggest issue
Speaker:we also see is they,
Speaker:everyone understands
Speaker:it, they get it, but
Speaker:then they don't follow
Speaker:through with it.
Speaker:Because I think the
Speaker:numbers side of things is
Speaker:so scary and we just need
Speaker:to be able to outsource
Speaker:that to someone else,
Speaker:work with that design
Speaker:person, that consultant,
Speaker:and just bring them in as
Speaker:part of the wider team.
Speaker:Was just wondering, um,
Speaker:seeing the work you do and
Speaker:you're frequently producing
Speaker:The same product high
Speaker:performance product
Speaker:or passive house.
Speaker:Like what do you find
Speaker:is Are you doing a lot
Speaker:of convincing to your
Speaker:clients or they're already
Speaker:pre convinced or Or
Speaker:what do you find
Speaker:like getting people?
Speaker:Across the line or
Speaker:or interested in it.
Speaker:What do you think the
Speaker:most effective way of?
Speaker:I'm not used to sitting
Speaker:here being asked questions.
Speaker:This
Speaker:I don't know.
Speaker:Is
Speaker:this the first time
Speaker:a guest has asked us
Speaker:a question, Hamish?
Speaker:you know, this is unreal.
Speaker:love questions asked.
Speaker:Um.
Speaker:I spent a lot of time,
Speaker:probably from about 2018,
Speaker:like, telling people that
Speaker:I was a passive house
Speaker:builder, you know, for
Speaker:a long time, I faked it
Speaker:until I made it and I've
Speaker:just been really consistent
Speaker:with my messaging of this
Speaker:is what we do, these are
Speaker:the homes we build, these
Speaker:are my values as a human
Speaker:being, you know, the stuff
Speaker:I do with Sustainable
Speaker:Builds Alliance people
Speaker:aren't coming to me for
Speaker:a cookie cutter home now.
Speaker:They're coming to Sanctum
Speaker:Homes for a solution
Speaker:to the high performance
Speaker:or it's passive house.
Speaker:So, I think it's all in the
Speaker:messaging and it's all in
Speaker:the brand, like the image
Speaker:of your brand that you
Speaker:tell the world, because
Speaker:how are people going to
Speaker:know unless you tell them.
Speaker:a hundred percent.
Speaker:And I think, was a lot
Speaker:easier to fake it till
Speaker:you make it in 2018
Speaker:with Passive House.
Speaker:So it's this new world.
Speaker:Now it's a little bit
Speaker:harder because there's
Speaker:people who have runs on
Speaker:the board and multiple
Speaker:runs on the board.
Speaker:So it's not like you
Speaker:can fake it anymore
Speaker:because everyone kind
Speaker:of knows about it.
Speaker:So they can go find
Speaker:out like, what did you,
Speaker:well, what did you build?
Speaker:And it's like, oh,
Speaker:I haven't done one.
Speaker:I totally agree
Speaker:with you Haym.
Speaker:It's about brand.
Speaker:It's about making sure
Speaker:that people know who you
Speaker:are, what your values
Speaker:are, what you stand
Speaker:for, and it's owning the
Speaker:channels that you want
Speaker:to do your marketing on.
Speaker:If you want to be on
Speaker:TikTok, Instagram, own it.
Speaker:You want to be on
Speaker:website, own it.
Speaker:Like you have to own
Speaker:those channels so that
Speaker:people that you're
Speaker:funneling through.
Speaker:Know what you stand for,
Speaker:and it's a very clear
Speaker:message like Hamish
Speaker:said, there shouldn't
Speaker:be any idea that, of,
Speaker:like, what you don't do.
Speaker:it sounds just that
Speaker:you're already doing a
Speaker:lot of the things that
Speaker:you should be doing.
Speaker:Like, if I look at
Speaker:your social media.
Speaker:even your little YouTube
Speaker:series, and even the
Speaker:fact that you've told me
Speaker:today that you've spoken
Speaker:at events, like, these
Speaker:are all the things that
Speaker:I would tell people to
Speaker:do, and you're doing it.
Speaker:Like, I think you're,
Speaker:you're 100 percent
Speaker:on the right path.
Speaker:you've just got to
Speaker:create yourself as the
Speaker:expert and you have the
Speaker:runs on the board to
Speaker:be that expert already.
Speaker:Do you think it's
Speaker:facilitated enough
Speaker:work for you?
Speaker:Or have you
Speaker:found uncomfortable,
Speaker:slow periods?
Speaker:no, it hasn't, both
Speaker:Hamish and I have
Speaker:had jobs drop off.
Speaker:can I disagree with that
Speaker:for a second there, Matt?
Speaker:I think our space is busier
Speaker:and I'm so happy that
Speaker:it's busier and I wouldn't
Speaker:be doing the stuff with
Speaker:the Sustainable Builders
Speaker:Alliance if I didn't
Speaker:want more builders to be
Speaker:building better stuff.
Speaker:I was really lucky that
Speaker:I identified in 2017,
Speaker:2018, when there was only
Speaker:a handful of builders in
Speaker:the passive house space,
Speaker:I thought, right, one,
Speaker:I believed in it, and
Speaker:two, I was passionate
Speaker:about it, but I could
Speaker:see that that's where the
Speaker:industry was going to go.
Speaker:So I think that I was
Speaker:very fortunate that
Speaker:I got in quite early.
Speaker:So I was able to create
Speaker:my brand awareness around.
Speaker:Passive house and high
Speaker:performance homes.
Speaker:So I actually think
Speaker:that's what's allowed
Speaker:to carry us through
Speaker:tricky parts, because
Speaker:we're still getting
Speaker:phone calls.
Speaker:And I don't want to
Speaker:sound arrogant here at
Speaker:all, but I think that
Speaker:I'm just reinforcing the
Speaker:fact that the more you
Speaker:message, the more you
Speaker:tell people what you do,
Speaker:the more people come to
Speaker:connect those dots, and
Speaker:then your phone will keep
Speaker:ringing, even during times
Speaker:that aren't super busy.
Speaker:I think what I was
Speaker:probably, and where I
Speaker:probably wasn't clear,
Speaker:the projects we're after,
Speaker:Ham, and we want the
Speaker:cream of the projects.
Speaker:That's the thing, like,
Speaker:every inquiry that I used
Speaker:to get through, I wanted
Speaker:to understand what level
Speaker:of performance they wanted.
Speaker:Yeah.
Speaker:I don't even have that
Speaker:question anymore because
Speaker:it is in the description
Speaker:on every single one on,
Speaker:hey, we want net zero, hey,
Speaker:we want high performance,
Speaker:hey, we're thinking passive
Speaker:house, , it's not important
Speaker:to us, but we want to at
Speaker:least run through all the
Speaker:modeling and know it, but
Speaker:they know these key words.
Speaker:I think the other thing
Speaker:for us, Hamish, is in
Speaker:Melbourne specifically,
Speaker:I would say compared to,
Speaker:especially in Australia
Speaker:and New Zealand, we'll put
Speaker:them together for a minute.
Speaker:It's probably the most
Speaker:densely populated area
Speaker:for people wanting
Speaker:to build better.
Speaker:anyway, Josh, we will
Speaker:wrap this up because
Speaker:otherwise we'll keep
Speaker:you here forever.
Speaker:And I think it's
Speaker:probably, bit later
Speaker:for you over there
Speaker:than it is for us here.
Speaker:You probably want to go out
Speaker:and have a beer, but thank
Speaker:you so much for coming
Speaker:on and having a chat.
Speaker:We're definitely
Speaker:gonna get you back.
Speaker:Next one will be in person.
Speaker:We actually get to
Speaker:meet in person and
Speaker:we'll do something fun.
Speaker:Hey man, thanks for coming
Speaker:on and it's been really
Speaker:great to actually talk
Speaker:to you in person, meet
Speaker:you online, even though
Speaker:it's not in person.
Speaker:keep doing what you're
Speaker:doing because I love
Speaker:watching the projects
Speaker:that you build.