You want to master your business, master your life.
Speaker:And investing in yourself is one of the keys to doing it.
Speaker:In all probability you're in a moderate to small business, could be large,
Speaker:but probably small business, and as an entrepreneur,
Speaker:most of the people that are paying attention on these videos are probably
Speaker:entrepreneurs.
Speaker:I'd like to give you some ideas that will be helpful in doing that.
Speaker:So if you have something to write with and something to write on,
Speaker:that might be your advantage or get ready to type.
Speaker:The first thing I'd like to share about this is that every business is really
Speaker:an extension of a transaction.
Speaker:A transaction that is something that inspires and fulfills what you
Speaker:value,
Speaker:in exchange for something that fulfills and inspires somebody else to fulfill
Speaker:their value. Now that could be a product, a service or idea,
Speaker:but behind the scenes, everything is value driven.
Speaker:Now I rarely do a presentation without discussing values,
Speaker:and this is no exception,
Speaker:because ultimately if you're not doing something that is inspiring to you,
Speaker:that is actually deeply meaningful,
Speaker:something you can't wait to get up in the morning and do
Speaker:you're going to not have the vitality, the enthusiasm, the inspiration,
Speaker:and the feedback, you might say,
Speaker:intensity that it's going to take to be as an entrepreneur. At the same time,
Speaker:if you're not filling the needs,
Speaker:the higher values of the individuals that you're going to be selling to,
Speaker:the customer, the client, the students, my case,
Speaker:if I don't meet their needs and I don't fulfill their highest values,
Speaker:what's important to them, there's no business.
Speaker:And if I project my values onto them and don't meet their needs,
Speaker:narcissistically,
Speaker:eventually the feedback will let you know that that's not working.
Speaker:And if I altruistically sacrifice my needs to try to fill them,
Speaker:the profit margins are down. So in order to make a fair exchange,
Speaker:that's sustainable, you have to have equity.
Speaker:And if you want to go and look up equity theory, that may be worth reading.
Speaker:It talks about how that's inherent inside each of us to sustain fair exchange.
Speaker:And when each individual is living by their highest value and getting their
Speaker:highest values met, they have the most objective fair exchange,
Speaker:which is why it's sustainable. But as a business,
Speaker:the first thing to know is that everything you do,
Speaker:whether you're working with a customer, or
Speaker:whether you're you working with an employee, or working with people at home,
Speaker:regardless, every transaction is striving to have fair exchange. Now,
Speaker:with that said, let's start from the top down in the business structure.
Speaker:It's very clear in businesses to know exactly what your
Speaker:committed service is. So if you've never really written out a mission statement,
Speaker:not that you have to have a mission statement, not that everybody does,
Speaker:but the reality is that having a clear,
Speaker:articulated objective that you're committed to as an individual
Speaker:about what you're, and clearly defining in maybe 20 words or less,
Speaker:what exactly are you committed to in this business?
Speaker:So you could be clear about what the primary objective is of this business and
Speaker:what the primary mission is, so you can make decisions out of it.
Speaker:It's hard to make decisions if you don't know where you're going,
Speaker:but if you know clearly what you're committed to.
Speaker:I'm in an educational business, in a self-mastery educational business.
Speaker:If you know exactly what you're committed to, it's easier to make decisions,
Speaker:as I said. So let's get really clear on that. So write that down,
Speaker:make sure you get clear in a very short span of
Speaker:words, exactly what it is that you're committed to.
Speaker:In other words, what exactly is that primary mission that you're committed to?
Speaker:What exactly is it? If somebody was to get you in an elevator and ask you,
Speaker:'What do you do?' What exactly is that? What are you committed to?
Speaker:So they would know, you know, this is like your elevator speech or your pitch.
Speaker:What exactly is it that you do that people know, 'Oh, I need that.'
Speaker:Define that in 20 words or so,
Speaker:you might start off with a longer one and narrow it down,
Speaker:but try to get it down to about 20,
Speaker:25 words of what exactly you're committed to. Now,
Speaker:if you're not meeting people's needs and you're not actually providing something
Speaker:anybody wants, there's no demand. So that may be what you're inspired to do,
Speaker:but you have to make sure it matches something that the world is looking for.
Speaker:So might want to go on and look on search engines and look at what exactly
Speaker:people are seeking and searching for.
Speaker:And by knowing what it is and knowing what you want to do and finding where they
Speaker:overlap, that's an important component. As a result of
Speaker:that, you've got a demand.
Speaker:If you don't have something that people are looking for, there's no demand.
Speaker:And if you have something that a thousand people are providing solutions to,
Speaker:and you can't make a distinction between what you do and what they do,
Speaker:why would they come to you?
Speaker:They're always going to go to the lowest dollar if they can't make a distinction
Speaker:between what you're providing and what other people are providing.
Speaker:So first define what it is you're committed to,
Speaker:the thing that you spontaneously do that nobody has to remind you to do that you
Speaker:love doing, so you can get up and be inspired to do it. I love teaching.
Speaker:I can't wait to get up and teach in the mornings. So there's no,
Speaker:no doubt in my mind that I'm doing it, I got 48 year track record on it.
Speaker:What is it that you are spontaneously inspired and committed to do?
Speaker:And then what is it that there's a market for, that there's a demand for,
Speaker:that you find on search engines looking for it. And then what is the overlap?
Speaker:Find the vesica piscis,
Speaker:the overlapping circles of what people are wanting and what you're wanting and
Speaker:make sure that you can actually deliver something that's unique and novel and
Speaker:you can make a distinction of between what you have and what other people have
Speaker:or otherwise, everybody's going to go to the lowest dollar.
Speaker:Know that when you run a business,
Speaker:the hierarchy of your values as a leader will influence all the way down the
Speaker:line. Anybody that you ever hire.
Speaker:They may start a business doing a little of everything,
Speaker:but if you end up trying to do everything, you'll dilute yourself,
Speaker:burn yourself out trying to do stuff that's uninspiring to you and lower the
Speaker:vitality and de-value yourself, and that's not a way to start the business.
Speaker:You know,
Speaker:the way to start the business is to make sure you make a list of every objective
Speaker:and every job responsibility that's going to be needed,
Speaker:every function that's going to be needed for that job and look at what
Speaker:you're going to do and prioritize that according to what needs to be done by
Speaker:your specialty and what you might be able to hire somebody to do,
Speaker:outsource or insource. Because the second, you know,
Speaker:when I first opened up my practice,
Speaker:I was doing a little of everything and I had to learn through trial and error on
Speaker:that. I didn't have to, I chose to, obviously,
Speaker:and then I went and got a book in the bookstore and I got a book called 'The
Speaker:Time Trap', and literally in 18 months, my business transformed,
Speaker:I learned to prioritize what I did.
Speaker:I made a list of everything that needs to be done, everything that I was doing,
Speaker:I looked at what it actually produced per hour,
Speaker:I looked at how much meaning it each had,
Speaker:I looked at how much would it cost to hire somebody to delegate it,
Speaker:to give it to somebody else, I look at how much time I spent on it,
Speaker:then I prioritized all that.
Speaker:And I basically learned to delegate some things and get onto doing the absolute,
Speaker:highest priority,
Speaker:most important thing that served the greatest number of people I could do,
Speaker:that really produced the most income,
Speaker:so I could get on to doing what was most important that made me feel more
Speaker:self-worth and delegate gradually layer by layer,
Speaker:lower priority things,
Speaker:and work my way up and eventually duplicate things going up the scale until
Speaker:eventually I can duplicate myself. But in the process of doing it,
Speaker:I learned to prioritize what I was doing and to make sure I was doing the things
Speaker:that was matching what my needs were but at the same time,
Speaker:the way I know it was matching the customer's needs is I was getting the most
Speaker:income from it. Money is a measurement of the services rendered in a sense,
Speaker:and is letting you know you're meeting somebody needs,
Speaker:otherwise they're not going to pay.
Speaker:So what produces the most per hour and what is the most meaning?
Speaker:That's what you're looking for.
Speaker:What's the most productive per hour is what's meeting people's needs,
Speaker:and what's most meaningful is meeting your needs.
Speaker:If you find the thing that's most meaningful,
Speaker:and you find the thing that produces the most and you stick to those priorities,
Speaker:and then you find people to do the other things that need to be done,
Speaker:they're not that they're not important,
Speaker:it's just that they're not important for you. You know, I don't do,
Speaker:I think when I was 30,
Speaker:38 going on 39 years ago was the last time I ever wrote a check.
Speaker:I could hire somebody in those days for 20 bucks an hour to take care of all my
Speaker:financial matters, 25 to 30 bucks an hour,
Speaker:they were doing everything on the finances, so I got to focus on clients.
Speaker:And I could have, before I did that,
Speaker:I was paying bills and writing checks and doing
Speaker:bank statements and all kinds of stuff and I go that's a $25 an hour job,
Speaker:I can be making thousands over here,
Speaker:why not be doing the thing that produces the most?
Speaker:So I basically learned to prioritize what I was doing,
Speaker:delegate things and do it in layers. I took the lowest,
Speaker:most easily delegated thing and worked my way up until I duplicated myself.
Speaker:But finding out what is really serving people's needs and sticking to the
Speaker:highest priority thing,
Speaker:finding that one thing that you do that gives you the greatest results and then
Speaker:hiring people to do the things that are lower on the values to free you up.
Speaker:It doesn't cost to delegate,
Speaker:if you're doing the things that produce more than the cost.
Speaker:And it doesn't cost to delegate if you make sure you're getting somebody that
Speaker:you're going to delegate to that is inspired to do that
Speaker:than you would do it.
Speaker:If that's high on their values and they are more inspired to do it than you are,
Speaker:then that's going to free you up.
Speaker:And it's going to allow them to be self-reliant to get the thing done.
Speaker:You don't have to micromanage them.
Speaker:So that leads you to understanding how to relate to teams and building teams of
Speaker:people that are going to help you get things done.
Speaker:And that's basically back to values.
Speaker:People don't go to work for the sake of a company,
Speaker:they go to work to fulfill what they value most.
Speaker:If they feel that their job duties are helping them fulfill what they value,
Speaker:they are engaged and inspired, productive, and innovative,
Speaker:and creative and love going to work and have gratitude for their job,
Speaker:love what they do,
Speaker:they're inspired by the vision and they're enthusiastically working.
Speaker:As Peter Lynch says those are the keys to an appreciating company to buy stock
Speaker:in, when he was buying stock in the 90s. So that's the key,
Speaker:is making sure you surround yourself with people that really want to go and do
Speaker:what you want to delegate and free yourself up. It won't cost to do that,
Speaker:It'll pay.
Speaker:Because they'll end up doing it and you've got now free time to go and do the
Speaker:most important things that produce the most per hour.
Speaker:But if you're not doing that,
Speaker:then you're going to be trapped because you're not doing your responsibility.
Speaker:Your responsibility is to do the highest priority thing with your skillset and
Speaker:what inspires you that serves the greatest number of people you can do.
Speaker:My case it's teaching,
Speaker:getting online right now and doing presentations is what I do best and
Speaker:researching, trying to make sure I have quality information to present.
Speaker:That's my role. If I do those every single day and I focus on that,
Speaker:the rest of it is delegated, it gets taken care of.
Speaker:So that frees you up and elevates and scales up your business,
Speaker:because you can't scale up the business,
Speaker:unless you have an increased demand and you're doing highest priority things,
Speaker:and you're delegating lower priority things. You know,
Speaker:unless you're actually getting paid to do something you really love to do,
Speaker:you got a break on, on your life. Many people have a Monday morning blue,
Speaker:a Wednesday hump days,
Speaker:a thank God it's Fridays and a week freaking ends because they're not doing
Speaker:something that's deeply meaningful,
Speaker:it may make good money and they may have security,
Speaker:but it's not going to be thriving cause it's not inspiring to them.
Speaker:And if it is inspiring to them and they have enthusiasm for it, they're on fire.
Speaker:And people come around to watch them burn as they say. And if they can delegate,
Speaker:you free up the energy. Anytime you're doing high priority things,
Speaker:your energy goes up and your self worth goes up.
Speaker:And so does your net worth go up.
Speaker:And anytime you're doing something that's low on your values,
Speaker:the opposite occurs, you're going down, you're draining yourself.
Speaker:We've all been in a day where we kept a high priorities and really felt inspired
Speaker:by it. At the end of the day,
Speaker:we're more resilient and adaptable and we can handle anything.
Speaker:But if we're doing things and putting fires out all day and doing low priority
Speaker:stuff and not delegating,
Speaker:we're trapped and it's uninspiring and we drain and we go, 'Whoa,
Speaker:what a day?' And then we take that out on all the people we care about.
Speaker:So you want to surround yourself with that and build a team,
Speaker:but when you're building a team,
Speaker:just know that your values are going to be different than the people that work
Speaker:for you. You know, I've heard for years that, you know, company has values,
Speaker:I've never seen that to be true. People have values.
Speaker:And the company's made of people. And if you put new people in there,
Speaker:you got a new set of values going in there and you can set up an idealism and
Speaker:type it all up and make it where, this is our values,
Speaker:but if people aren't engaged in that, don't relate to that.
Speaker:And don't see how that is related to their life, it's just a bunch of paperwork.
Speaker:You have to realize that though, what your values are,
Speaker:is going to filter down through the company.
Speaker:And if you can't communicate what you value in terms of what other people value,
Speaker:they're not engaged.
Speaker:So you may want to take the time if you've got people around you that you hire,
Speaker:is to find out what their highest values are,
Speaker:go on my Value Determination process on my website,
Speaker:dr.demartini.com and have anybody you ever hire go through that Value
Speaker:Determination process, go through it with them, make sure it's done thoroughly.
Speaker:Take a look at that and realize that's the only thing you can expect them to do.
Speaker:Anytime you expect somebody to live outside what their real values are,
Speaker:anytime you delegate things to somebody that's not in line with what they value,
Speaker:anytime you give job descriptions that's not matching what they value,
Speaker:you're going to end up micromanaging and pushing people up hill.
Speaker:You're not going to have people that are going to be self-sufficient,
Speaker:self-reliant individuals driven.
Speaker:So you want to make sure that you find out what their values are and communicate
Speaker:in those values and delegate and disseminate or allocate job
Speaker:duties to that. Or otherwise you're gonna be distracted,
Speaker:micromanaging and pushing people and motivating people.
Speaker:Motivation is a symptom of a company, not a solution for the company.
Speaker:Having people that are inspired to get the job done,
Speaker:then they're doing it because that's what they love doing, that's liberating.
Speaker:It's amazing when you get somebody, we've all been into a department store,
Speaker:we've been into some restaurant or whatever,
Speaker:where somebody is really loving what they do, it makes a difference.
Speaker:I remember when I used to live in New York,
Speaker:I'd get in a cab sometimes to go in different parts of
Speaker:cab and some of them didn't care about the customer and some really love what
Speaker:they do. And you ask them, 'So how long have you been doing this?' 'Oh,
Speaker:I've been doing this. My father did this. My grandfather did this.
Speaker:This is a third generation cab service.' And it's spotless. It's clean.
Speaker:They know it. They know every city, every part of the city, every street,
Speaker:they know how to get you there. They give you the card. They're engaged,
Speaker:and you want to actually take their card and call them back again.
Speaker:But if they're not,
Speaker:and it's filthy and it's not engaging and they're not doing it and they go,
Speaker:'Yeah, I got a job, man. I got to pay the bills.' It's uninspiring. Unenthused,
Speaker:ungrateful and unloving people in a company, cost companies.
Speaker:That's the most significant thing. So engagement is very important.
Speaker:So when you're hiring people and you want to get people to scale up your
Speaker:business that way and let go of lower priority things so you can get on with the
Speaker:most important thing.
Speaker:You engaging and inspiring customers is probably your most significant thing.
Speaker:If you're a coach, you may want to be coaching people. If you're a speaker,
Speaker:you may want to be speaking. If you're selling a product,
Speaker:you may be want to innovate and build on your products.
Speaker:But you need to make sure that it's articulated in people's values.
Speaker:The customer has to meet their needs and the employee has to meet their needs.
Speaker:You have the responsibility of meeting customer's needs, employees needs,
Speaker:and your own.
Speaker:And then you also have corporate needs and you have social,
Speaker:you know, industry needs. Then you have ecological needs.
Speaker:All those needs have to be factored in.
Speaker:And the more people you're able to serve,
Speaker:the higher the probability that the business is going to thrive.
Speaker:It's all about meeting people's needs.
Speaker:Albert Einstein said that life is not worth living unless you have somebody you
Speaker:can be of service to. And I think there's some wisdom in that,
Speaker:and I think our brain is set up automatically with
Speaker:to be of service and our sensory cortex to get rewards and to find a fair
Speaker:exchange and have those balanced. Those are sustainable that way. Now,
Speaker:when you're marketing or advertising or selling, it's all value driven.
Speaker:All of the content has to be thought through and think
Speaker:highest priorities of these individuals? What are their real needs?
Speaker:Not make assumptions, but find out what their needs.
Speaker:That may be engaging and asking questions and doing surveys to find out what the
Speaker:needs are. Maybe going online and looking at what the demands are,
Speaker:what people are actually, you know, flocking to online,
Speaker:but it has to be needs.
Speaker:And you want to make sure that the product that you're offering is matching
Speaker:those needs, it can't just be worded in such,
Speaker:it has to actually deliver that or otherwise they're
Speaker:If you don't, If I put on a program and there's nobody there, then it's not,
Speaker:there's no business. I have to meet some sort of need.
Speaker:And every human being is making a decision based on what they believe will give
Speaker:them the greatest advantage over disadvantage. So whatever product service,
Speaker:or idea that you're delivering out there,
Speaker:it has to provide more value than any competitor.
Speaker:And what's interesting is if you can't make a distinction of why they would come
Speaker:to you and make the distinctions, then you're probably going to, again,
Speaker:go to the lowest dollar and the dollar lowering instead of actually raising your
Speaker:dollars. There's a great little question that you may want to ask yourself,
Speaker:and you may want to write this down. Whatever product,
Speaker:service or idea that you have,
Speaker:that is the one that seems to be the key one that's most of your business,
Speaker:the 20% that gives you 80% results, you want to ask;
Speaker:what exactly of this product, this service, or idea,
Speaker:what exactly are the features that make it stand out and that draw and magnetize
Speaker:people? What are the utilities that it can provide?
Speaker:How are all the different ways in which that could be used in their life?
Speaker:What are the benefits that it provides?
Speaker:What are the advantages it has over anybody else's product?
Speaker:What exactly are the utilities? How can they utilize it? What's unique about it?
Speaker:Right? And how is it going to serve somebody? The features, advantages,
Speaker:benefits, utilities, uniqueness of some services, those six things.
Speaker:I tell people to take the product, service, or idea, whatever they do,
Speaker:and write down 30 answers to those questions.
Speaker:What's unique about this product that is totally unique,
Speaker:that what I'm offering is unique? Because if you can't make that distinction,
Speaker:they're just going to automatically,
Speaker:and you can't explain what that distinction is,
Speaker:they're going to go to the lowest dollar again. So what is unique?
Speaker:What are the features that make it stand out over the competitors?
Speaker:What are the advantages of going with you? What exactly is the utility?
Speaker:How all the ways in which it can be used in their life? Lay it out.
Speaker:If you have 30 answers for each of those six different items, features,
Speaker:advantages, benefits, utilities, services, uniquenesses,
Speaker:if you have 30 answers to those,
Speaker:you're more prepared to know how to articulate in their
Speaker:in sales, marketing, and advertising. So taking the time to do that,
Speaker:and then listen carefully to what the patients and clients needs are because
Speaker:whenever you get testimonials and get feedback from them,
Speaker:that gives you insight.
Speaker:I used to get testimonials constantly from speaking engagements.
Speaker:And I noticed there were certain words that showed up most.
Speaker:I literally wrote out every word that I got in a thank you letter or a
Speaker:testimonial or some sort of comment I had, and you know,
Speaker:a little testimonial.
Speaker:And I wrote every word that was in there and I just kept records of every word
Speaker:to find out what was the most common words that people were actually saying
Speaker:about my service. And then I would use those words in my communication,
Speaker:because obviously that's the one that they feel that they're getting out of it.
Speaker:So I realized that inspiring was one of them.
Speaker:And I feel like that's depth of information was one of them.
Speaker:So I took the things that most commonly came back at me and I put it back out
Speaker:and that helped escalate the growth of the business.
Speaker:Cause now I'm marketing and meeting their needs.
Speaker:I'm looking at what I'm actually doing, not what I think I'm doing,
Speaker:but what I'm actually getting across and what people are actually getting out of
Speaker:the product, service, or idea.
Speaker:But going through there and figuring that out and distilling that down is
Speaker:crucial. And also because it's a moving market,
Speaker:the market's constantly changing.
Speaker:We're constantly evolving and people's values are changing as they're maturing.
Speaker:You may have a client that in their thirties and then later,
Speaker:I have some of my students,
Speaker:the longest student I have is 48 years since I was 18,
Speaker:one of the earliest students I have still periodically comes to programs.
Speaker:And some, a lot of them are in their thirties and 35 years and 30 years.
Speaker:And their values been, and where they are today is changing,
Speaker:so you have to constantly keep current with what those values are and look at
Speaker:what they're searching for and asking questions and finding out what their needs
Speaker:are and getting feedback from them to let you know if you're meeting the
Speaker:market's need. If not, we're not meeting the market need, we're out of business.
Speaker:And that's an ongoing game.
Speaker:Then there's something that Walter Haley taught me many years ago in the sales
Speaker:process, he said, start with naturally existing economic relationships.
Speaker:Take the people that you've actually served, get their feedback,
Speaker:look at what you're doing with them and inspire them to let people know through
Speaker:referral, because the greatest client is the referred client.
Speaker:So if you're not actually internally stimulating referrals from within your own
Speaker:database for what you've built already,
Speaker:that's where most of your effort needs to go,
Speaker:going out cold calling and going out there going into the mass market is
Speaker:essential,
Speaker:but right there and making sure you're serving the clients you actually have and
Speaker:getting referrals off that is still where most of the energy in my opinion goes.
Speaker:That's where you get the highest quality client.
Speaker:Most of my business is by referral,
Speaker:and most of your business will be by referral.
Speaker:And if you serve the client and meet those needs and care enough about the
Speaker:client, you'll get more referrals. And so you start from internal referrals,
Speaker:start with what you know. I always say, start with what you know,
Speaker:and let what you know grow.
Speaker:Start with the clients that already are satisfied and let the clients refer.
Speaker:They're your best, you know, marketers, if you will.
Speaker:A satisfied client's the best marketer at the same time,
Speaker:but that today with social media, you can go out and hit the social media,
Speaker:that's essential to find out what the people's needs are and you may filter
Speaker:through a funnel,
Speaker:through all the clicking down through the funnel all the way back into the
Speaker:program that you're offering or the book or the sales or whatever your,
Speaker:the product, service or idea that you're offering. But the referral,
Speaker:from working your way in from the referral out is still one of the most powerful
Speaker:way. It's the cleanest least costly,
Speaker:highest quality client generally, because you're not having to prove anything,
Speaker:they already proved it, they've already got the goods, they already know it,
Speaker:they know what you can do, they tell people what it is and they're sharing it.
Speaker:If they're not enthused and wanting to share something with somebody,
Speaker:somehow you may want to go back to the drawing board and look at what you're
Speaker:offering them and how you're communicating it,
Speaker:and make sure that they're enthused and measure that.
Speaker:Look at how many referrals. I used to have tree of referrals in my office,
Speaker:it was great, when I was in practice many years ago, almost 40 years ago,
Speaker:we used to have a thing, we call them grass people, herb people, bush people,
Speaker:and tree people. A grass person would come in and they would not refer anybody,
Speaker:it'd just be one little sprig of grass.
Speaker:An herb person would refer three or four people, up to five people.
Speaker:A bush would refer up to 10 people. Anything over a 10 was called tree people.
Speaker:And we kept records of all the referrals. And we used to ask the clients,
Speaker:have we done something that's not been satisfying to you?
Speaker:Because we noticed that you haven't shared our services with people.
Speaker:Are we doing something that's not meeting your needs. And we'd just ask them.
Speaker:And then immediately they go, 'Oh', and I would show them the,
Speaker:I had this massive sheet on the wall of all the names of all the clients and
Speaker:I was looking at who was referring and who wasn't and who was the ones that were
Speaker:referring the most and who wasn't.
Speaker:And I was communicating and showing them that and asking them if we'd done
Speaker:something that's made them not want to refer.
Speaker:And then when they got to see that most people were referring three to five or
Speaker:more people at least, they would go, 'Oh my God'.
Speaker:And then they started thinking of people that they wanted to let people know
Speaker:about or let the people know about the service.
Speaker:So if you're not concentrating and thinking about that,
Speaker:if you're not concentrating,
Speaker:I also found out that there has to be something novel and new every three months
Speaker:in the business, because anything that's the same kind of stagnates,
Speaker:and hedonic adaptation takes over. People get adapted to it.
Speaker:And they're not inspired as they were. So you constantly have to refine.
Speaker:And I don't mean if you have a product that's working like Coca-Cola,
Speaker:you don't have to change it,
Speaker:but you have to add something either in your communication or something that
Speaker:makes it feel novel because otherwise the same redundancies don't work.
Speaker:We're in living in constant change as Heraclitus, the philosopher said,
Speaker:and it's constantly having to update with new people's values so there has to be
Speaker:something that's sparks an attention. So in my seminars,
Speaker:I'm constantly researching and adding new material to it.
Speaker:Every seminar is evolving on a quarterly basis.
Speaker:So as long as there's something that's innovative, creative,
Speaker:or the way you're presenting it is something new and novel,
Speaker:you're enthused still about it, and they become enthused about it.
Speaker:So make a commitment to add some sort of innovation at least every quarter,
Speaker:even if it's the same seminar, product, or service, add something new,
Speaker:present it in somehow in something novel and schedule that so there's something
Speaker:innovative going on.
Speaker:And make sure that you we're finding out what the new needs are.
Speaker:There are new technologies coming out and people automatically demand new
Speaker:technologies,
Speaker:and you may have to give information on new technologies for instance.
Speaker:But whatever the product, service, or idea, I noticed there's a new company,
Speaker:that's a yoga service that my friend was
Speaker:looking up the other day, and it's just going,
Speaker:they're flying off the shelf because obviously people
Speaker:there's a whole fitness movement and yoga is going on,
Speaker:and it's just making millions. And they met a need,
Speaker:they had certain type of look and a certain type of
Speaker:to do yoga without pinching or without being too tight.
Speaker:Somebody thought through. You know, if you care about somebody,
Speaker:you find out what the needs are and you create something that matches those
Speaker:needs.
Speaker:And that's why those things are flying off because there's a demand for it.
Speaker:And so you're constantly having to keep and get feedback to find out what the
Speaker:new needs are and adapt.
Speaker:And sometimes we're slow at adapting and we pay a price.
Speaker:And sometimes we're ahead of the game. That's where foresight.
Speaker:In our forebrain we have foresight, in our hindbrain we have hindsight.
Speaker:And hindsight is learning through trial and error.
Speaker:And we usually have cataclysmic change that we have to do because we're not
Speaker:thinking of foresight.
Speaker:So you have to care about your humanity and the clients enough to think in
Speaker:advance at what are the changes that are occurring,
Speaker:and that's where innovation and research, and is constantly going to add,
Speaker:what's the newest thing that's coming along. You know,
Speaker:now we've got a new thing in the last few months, Clubhouse,
Speaker:and now there's new speaking opportunities going on there.
Speaker:It wasn't there a few months back, but now active.
Speaker:And so there's new ways of going in and exposing new people to new markets.
Speaker:So they constantly have to keep with foresight and look at what people are
Speaker:needing and what people are doing if you want to keep current with it.
Speaker:But also you want to make sure you look at it this way, you got fads,
Speaker:you got trends and you got classics. If you're selling fads,
Speaker:you got to put a lot of spin on it. You got to make it really exciting for them.
Speaker:But then what happens is hedonic adaptation takes over and they don't stay
Speaker:inspired by it. Trends have a longer lasting shelf life, you might say.
Speaker:Classics, are things you could be teaching, in my
Speaker:so I can teach a program and with small tweakings on a regular basis,
Speaker:I can keep it and keep it current. But if you're doing a technology,
Speaker:some technologies are going to be changing rapidly.
Speaker:And so you got to look at where you're going to,
Speaker:you're going to the mass market with a fad, you're going to a trend,
Speaker:a mid-market, are you going to a classical advanced market? You know,
Speaker:if you're going out there and you're selling a widget, that's a fast,
Speaker:fast immediate gratifying kind of thing, well,
Speaker:then you may have a fast market and may rise and fall and you're out,
Speaker:and it's no longer useful. It's like a pet rock that came out in the 80s.
Speaker:But now, if you're doing something that's a classic,
Speaker:you have something you can just keep refining and keep tweaking a little
Speaker:innovations at a time, tweaks, refinement, instead of cataclysmic change.
Speaker:In change management,
Speaker:when we're doing something that's inspiring to us and
Speaker:values and we're meeting other people's values, we just keep tweaking,
Speaker:keep refining, little changes as Jim Collins says.
Speaker:But if we're not fulfilled and the customer is not fulfilled,
Speaker:we'll need cataclysmic change to radically now meet that need.
Speaker:And I think it's much wiser,
Speaker:more cost-effective to do tweakings and getting everybody engaged.
Speaker:That's why you want to make sure that when you hire people,
Speaker:the people are inspired by what they're doing.
Speaker:And you're inspired by what you're doing. In my situation as a speaker,
Speaker:if I can't wait to get up in the morning and speak and share my message,
Speaker:I end up literally magnetizing opportunities. I don't
Speaker:I call it the cosmic ATNT system in America.
Speaker:But what happens is, is I'm really enthused,
Speaker:if I read something I'm really inspired about it,
Speaker:and I can't wait to share that,
Speaker:it seems like there's people that can't wait to get it.
Speaker:It's almost like this quantum field of entanglement that goes on between myself
Speaker:and the audience, that the more enthused I am,
Speaker:the more inspired I am to deliver something, the more people want it.
Speaker:And so I think that that's why you want to make sure you're finding something
Speaker:that is inspiring to you and find something that actually has a demand.
Speaker:If you do, you're on your way to do it. And whatever you do,
Speaker:whatever you earn in your fair exchanges,
Speaker:make sure you take a portion of it and you save it.
Speaker:If you're not taking a portion and sticking it into savings and building up a
Speaker:cushion of reserve that handles the volatilities of the business,
Speaker:that actually stabilizes the volatilities of the business and then money into
Speaker:assets that actually go up in value, investments that actually go up in value,
Speaker:so every single day that your investments are growing,
Speaker:you're gradually working towards a situation where you're not having to work,
Speaker:you're working because you love to. You know,
Speaker:I'm in a position now with my finances where I don't have to work.
Speaker:I work cause I love to. And to me that's the purpose of financial independence.
Speaker:Not because you want to go and have a debaucherous life and just go play.
Speaker:But because you get to do what you love because you don't have to.
Speaker:And that is huge.
Speaker:And people can sense the difference when you're delivering when you're not
Speaker:having to do it, it's not a desperate thing, it's an inspiring thing.
Speaker:So you want to make sure no matter how much you earn,
Speaker:don't wait until you think you've got an abundance,
Speaker:the law of entropy automatically takes over a business and erodes profits if you
Speaker:don't take them off the top. I learned that 39 almost years ago.
Speaker:Automatically take a portion of whatever you earn and stick it into investments,
Speaker:savings and investments first, before you do anything. And what happens,
Speaker:the wealthy always pay themselves first, because when you do,
Speaker:you receive more money to manage, if you pay yourself last,
Speaker:you'll always have unexpected bills erode it and you never seem to get ahead and
Speaker:you're working and you'll eventually burn out because you're working so hard and
Speaker:you're not getting anything in return for it.
Speaker:Make sure you take a portion of it and invest it. I started doing that and it,
Speaker:and the more I did that and the more I increased that,
Speaker:the more my business grew up.
Speaker:And that gave me a pathway to financial independence,
Speaker:doing what I love to do and gave me more certainty.
Speaker:And I didn't have desperation.
Speaker:I had less volatility and I've had steadiness for 39 years.
Speaker:So I'm a very firm believer that if,
Speaker:that's a sign that you're actually valuing yourself,
Speaker:and until you value yourself, don't expect other people to.
Speaker:And when you're doing that, and you're not under desperation,
Speaker:you're more creative, because you're not putting out fires. You're creative.
Speaker:You're in your innovative mind.
Speaker:Whenever you're pursuing challenges that inspire you,
Speaker:you activate your innovative mind.
Speaker:Whenever you're doing challenges that you don't want, which is desperation,
Speaker:you shut down the creative mind and you're just putting out fires and you're
Speaker:doing redundant activities and you're looking for an escape and you want it to
Speaker:be easy. It's not the answer.
Speaker:The answer is finding something that you can't wait to get up in the morning and
Speaker:do, a problem that you want to solve in the world.
Speaker:A need out there that you love filling,
Speaker:that you want to get specialized knowledge on and you want to gain an expertise
Speaker:on and be the greatest at doing that,
Speaker:the one thing that you're inspired by most that meets the most needs in the
Speaker:niche that you're targeting and in the process of doing that every single day,
Speaker:just keep innovating and working towards that and become the greatest at what
Speaker:that is. You want to ask yourself,
Speaker:what is it that I want to be the greatest at it?
Speaker:What is the one thing that I want to stand out as? Mine's human behavior,
Speaker:but whatever that is,
Speaker:you want to make sure that you're targeting that and
Speaker:yourself permission to go and master that. You want to master your business,
Speaker:master your life. And investing in yourself is one of the keys to doing it.
Speaker:Investing your knowledge, prioritize what you read,
Speaker:prioritizing who you hang out with, prioritize your clients,
Speaker:prioritize where your money is going, prioritize who you're hanging out with,
Speaker:prioritize your daily actions.
Speaker:The people that live by highest priority are the ones that get ahead.
Speaker:And the people that keep putting out fires and letting the world around them,
Speaker:you're going to be bombarded by people trying to take up your time and give you
Speaker:advice. But remember the advice that goes around, circulates the most,
Speaker:usually has the least value.
Speaker:Make sure that you prioritize what it is that you learn. If you're mentoring,
Speaker:prioritize what you're mentoring. You know,
Speaker:if you're going to go and find something,
Speaker:if you have somebody that knows something, learn from them,
Speaker:don't try to be them, don't envy them and imitate them,
Speaker:but learn from them and incorporate that into your own structure.
Speaker:Because otherwise you're going to be second being somebody else's instead of
Speaker:first being you, but incorporate that and learn from that. Anyway,
Speaker:I just wanted to go over some of those tips that can help you in a small
Speaker:business. I believe that, you're a leader if you do, if you,
Speaker:if you prioritize your life, you'll wake up your leadership.
Speaker:And a leader is somebody who's inspired by a clear message.
Speaker:They know what they're here to serve. They've got specialized knowledge in it.
Speaker:They learn how to speak up and share the message in a way that articulates in
Speaker:front of other people. They can sell that,
Speaker:because they know how to meet the people's needs with a language,
Speaker:and then they save a portion of their money and make sure that their money is
Speaker:working for them. Because that way you just draw more business.
Speaker:The more I've saved, the more business has come to me, more I've invested,
Speaker:the more business comes.
Speaker:So those are some tips that will help you in building your business.
Speaker:One other gift that I want to do,
Speaker:if you want to grow your business astronomically,
Speaker:because if you don't have a vision that's astronomical,
Speaker:don't expect a global business. And by the way,
Speaker:the worst client you have is yourself.
Speaker:The second worst client you have is your own family members or spouse.
Speaker:The third most craziest clients are the friends,
Speaker:but the farther they are in space and time, the more powerful the client.
Speaker:So if you don't have an astronomical vision,
Speaker:don't expect to have a global business and don't expect to get the most
Speaker:inspiring clients. So I have a special gift for you.
Speaker:It's called Accessing Your Astronomical Vision.
Speaker:I did a presentation in Johannesburg in the planetarium to a series of
Speaker:small business owners and mid business owners in YPO group,
Speaker:and I'm absolutely certain that if you listen to this,
Speaker:most people listen to it five or six times,
Speaker:if you listened to it over and over again,
Speaker:it will definitely catalyze you with more enthusiasm,
Speaker:some ideas on how to scale up your business and how to see a bigger vision,
Speaker:because you're not going to go outgrow your vision.
Speaker:I know in my practice years ago, I had clocks from all over the world,
Speaker:I had maps around the world.
Speaker:I intended to have a global business and I got a global business because I
Speaker:intended it.
Speaker:Your innermost dominant thought will become your outermost tangible reality.
Speaker:So if you want to take command of your thought and the vision and make it
Speaker:astronomical to make the global impact, with today's technology,
Speaker:it's absolutely insane not to take advantage of this gift, $50 value.
Speaker:I promise you're going to enjoy listening to it.
Speaker:And also we have a program called How to Accelerate Your
Speaker:Progress and Achievement. And this is a free masterclass.
Speaker:And this is something if you can get onto it, grab it.
Speaker:I'm absolutely certain it will be an accelerator to help you in your
Speaker:achievement. We'll be talking about setting fantasies versus real objectives.
Speaker:We'll talk about how to make sure that we actually do what we say,
Speaker:walk our talk, not limp our life.
Speaker:So this'll be a powerful program starting tomorrow.
Speaker:If you know somebody that is in business or just in life wanting to achieve
Speaker:more, please pass the torch. Please take advantage of it.
Speaker:Please go to our podcast also,
Speaker:and take a peak of all the podcasts and let people know about that.
Speaker:Just know that if you're not empowering yourself and educating yourself,
Speaker:any area of your life you're not empowered in,
Speaker:people are going to overpower you.
Speaker:So if you're not educating yourself and stimulating and inspiring yourself from
Speaker:within, intrinsically,
Speaker:by identifying what you value and filling your mind with the greatest ideas to
Speaker:help you stimulate that,
Speaker:you probably are going to not have the greatest progress and achievement.
Speaker:And I look forward to sharing with you something that will definitely help you
Speaker:accelerate it. And thank you for joining me today. Please check out our podcast,
Speaker:please go online and do the Value Determination process,
Speaker:and anything else we can be of service to you.
Speaker:Please let us know here at the Demartini Institute. I'm Dr. John Demartini.
Speaker:And thank you for joining me for these, these 30 minutes or so.
Speaker:Thank you for joining me for this presentation today.
Speaker:If you found value out of the presentation,
Speaker:please go below and please share your comments.
Speaker:We certainly appreciate that feedback and be sure to subscribe and hit the
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Speaker:and share more to help you maximize your life.
Speaker:I look forward to our next presentation. Thank you so much for joining.