Mike

Foreign.

Ian

Welcome to Consulting for Humans, a podcast all about life in consulting.

Mike

You're with Mike and Ian, and in.

Ian

Each episode, Ian and I will be shining a light on a new topic that gets to the heart of what makes consultants happy and successful.

Mike

That's right.

Mike

And on the Consulting for Humans podcast, it's our mission to add just a little more humanity to the lives of consultants.

Mike

So we'd love to bring some of the skills and perspectives of consulting to human lives, too.

Ian

If you're a consultant who's trying to be more of a human or a human who's trying to be more of a consultant, then we think you're just our kind of person.

Mike

Absolutely.

Mike

And Mike, it's holiday time.

Mike

People listening are probably going to be looking ahead to time with family, looking ahead to wrapping up those last couple of pieces of assignment work, looking ahead to the holidays.

Mike

So we're going to be talking about consulting and the holidays or the Christmas season.

Mike

We've got some stories to share, a few stories in this episode and a little more in the luminaries tier as well.

Mike

We've got some thoughts on a festive shopping list for last minute holiday gifts for consultants.

Mike

And we just like to make sure that everybody out there knows that we're wishing you and your families a happy holidays.

Mike

So that's what we have to talk about today.

Mike

Mike, you and I have been around for a few Christmases and holiday seasons in our careers, right?

Ian

We have been.

Mike

Well, let's think about this for a second.

Mike

What stories come to your mind when you think of either triumphs or tribulations of consulting at this time of year?

Ian

It's funny, I think ever since you told me about Type 2 fun, it's brought a number of consulting stories to mind.

Ian

That type 2 fun, where it's fun as you think back on it, even though it might not have been very much fun when it happened.

Ian

And one of my consulting stories about the holidays is that that way, I guess there's the tendency to go right to Christmas.

Ian

But this one was actually a New Year's, but it's a follow on for Christmas.

Mike

Oh, okay.

Ian

Yeah, we had a project had to be finished by year end, and so we all had very, very little time off for Christmas.

Ian

Virtually none.

Ian

We were back on the client site wrapping up the project and we had decided, my family and I, that given how short a time we had for Christmas, we were going to do a big New Year's Eve, get together and invite friends and family.

Ian

And that way we'd make up for that.

Ian

But as we finished, of course at the last minute, because why would you ever finish before the last minute?

Ian

It is by definition the last minute.

Ian

And the we I could just get out in time to fly home to make the party.

Ian

However, as is often the case in holiday times, I might one flight there was cancellations and delays and I had missed my connection and there was now no way to get home in time for the party.

Ian

So I spent New Year's Eve in a virtual get together with the party.

Ian

And virtual back then meant you picked up the hotel phone and you dialed and somebody stuck the press the speaker button on the phone on the wall at home so people could cycle by and say, happy New Year, Mike.

Ian

And I was sitting there with a delivery pizza at a crappy air hotel going, gosh, so sorry I couldn't see you.

Ian

But that, you know, that was one of.

Ian

One of many holiday consulting stories I think I'll always remember.

Mike

I'd kind of like to think.

Mike

Part of me wants to think that FaceTime and Zoom and Teams would have made that situation better, but they really wouldn't have.

Ian

That's right.

Ian

You really don't want to be on FaceTime and Zoom as you're going back and forth miserably to the hotel mini bar and eating cold pizza.

Mike

Ah, dear me.

Mike

Well, Mike, that.

Mike

That's a story of life on the road.

Mike

One of the things I think we all hope for is that sometime around holiday time, we all get to be back with our colleagues and we get to have the practice or the firm Christmas party.

Mike

And one of my favorite memories of back in the day when I was part of a big firm, there was like three or four thousand people around the world that the London office, which was a big part of the firm at that time, had its holiday party pretty close.

Mike

Like sometimes people have Christmas parties in late November and it doesn't really feel Christmassy.

Mike

This was mid December, just a week or two before Christmas.

Mike

So everybody was feeling kind of festive.

Mike

And the company CEO came over from the United States and he was going to give a big speech at the Christmas party.

Mike

Now CEOs giving inspirational speeches to the troops at Christmas parties.

Mike

You can debate whether that's a smart move or not, but this particular guy, you and I both know him, he had a bit of a fondness for pronouncements of various kinds.

Mike

So he made a couple of rookie errors and he shouldn't have done because he was in no way a rookie anyhow.

Mike

Two rookie errors.

Mike

Error number one was deciding that it was Going to be a good thing to talk business.

Mike

He wasn't going to talk everybody have a great holiday.

Mike

Cheers, glasses, bars on me.

Mike

He wanted to talk business and he wanted to talk about inspirational things that were coming in the next year.

Mike

That was rookie error number one, especially given that there were Brits in the room and you know what we're like.

Mike

Error number two was timing.

Ian

Mike.

Mike

We both know timing is everything.

Mike

If he had made his hurrah speech at like 6:30, maybe 6:45, it might have escaped unscathed.

Mike

But he made a speech between the dessert and the coffee and the petit four.

Mike

So it was like nine going on 10.

Mike

And you know what might have happened in those intervening hours and the state everybody was in.

Mike

Anyhow, he decided, decided that he was going to launch into the extended edit of his encouraging speech for the year ahead.

Mike

And to begin with, kind of a hush settled on the room and then everybody get a little bit more uncertain.

Mike

By the time he was halfway through his speech, there was quite a lot of buzz.

Mike

By the time we got to the end, there was at least one person had accepted a bet to go on the stage behind the CEO doing the disco caterpillar.

Mike

Oh no.

Mike

This generated enterprising and analyst who thought, I can do the disco caterpillar and I'll take that action.

Mike

The CEO thought this.

Mike

All of the hoots and roars and applause and hoorahs were for him.

Mike

Of course, this is before the days of video cameras on cell phones, so nobody snapped evidence that this is what had gone on.

Mike

He was convinced that the speech had been a home run.

Mike

The analyst, I think, never had to buy their own cocktails at the Christmas holiday party ever again.

Mike

And my God, I'm kind of missing that.

Mike

I know lots of us out there will have had their phone Christmas party, but missing that side of large corporate, big consulting firm life right now.

Mike

How about you?

Ian

And it's funny because I remember I always loved when I had an opportunity to work in the UK in the months leading up to Christmas because it was one, it was a little cooler when I was living in the south, so it got me in the mood a little bit more.

Ian

And two, no matter when we went out to grab a bite, there was always a sign somewhere that said, book your office Christmas party now.

Ian

And for months.

Ian

And so I'd always be reminded the season was upcoming.

Ian

But that office Christmas party thing reminds me of my just an absolute babe in the woods, in the youth I was.

Ian

I was relatively new to all this.

Ian

The firm had its party, it Was going well, and a number of folks.

Ian

We had a lot of.

Ian

We had lots of clients.

Ian

We had people from the regulatory staffs.

Ian

We had all sorts of folks there.

Ian

And folks were saying, we're wrapping up.

Ian

It's going to be.

Ian

What's going on?

Ian

10:00, we're not quite done.

Ian

And my wife and I said, you know what, we could invite everybody over.

Ian

We hadn't planned anything, but we thought.

Ian

So we spread the word and said, we're going to leave now, go pick up some stuff and meet you at our house.

Ian

Here's the address and please come if you want to, and we'll just go a little bit longer.

Ian

And we had.

Ian

We already knew we had enough there because we had stocked for the holidays for.

Ian

For entertaining and for drinking.

Ian

And so as it turned out, we came and the head regulator said, you know what?

Ian

I'm a little directly challenged.

Ian

Do you mind if I follow you?

Ian

I'll stop with you.

Ian

He went along.

Ian

We were delighted.

Ian

Yeah, he's coming.

Ian

This is great.

Ian

Big catch.

Ian

This is great.

Ian

We're so excited.

Ian

And we get there, he's helping us put stuff out and set up, and we're pulling drinks out and we're getting everything set up and we're chatting and we have a drink and we're chatting and we have another drink and nobody showed up.

Ian

But it's a half hour's gone by and we're like, oh.

Ian

And he starts sneaking glances at his watch and saying, I've got a little bit.

Ian

I really need to get done in the morning.

Ian

And I say, gee, I'm really sorry.

Ian

I thought we'd have more folks, but I appreciate you coming.

Ian

And it's been great.

Ian

And walked him over to the door, helping him with his coat.

Ian

Opened the door, and there are 50 people standing in the snow in our driveway.

Ian

Oh, my God.

Ian

The folks say, I thought you pressed the button.

Ian

I thought you pressed the button.

Ian

Didn't you knock?

Ian

No, I thought you had knocked.

Ian

Priceless.

Ian

So it was.

Ian

It turned out to be a happy Christmas after all.

Mike

And did the right guy just stick around for a couple.

Mike

A couple more eggnogs before he went on his way?

Ian

He did, in fact, and I could see the look on his face.

Ian

Oh, my gosh.

Ian

I just made my excuses why I have to absolutely leave.

Ian

And so I said, roy, you know, if.

Ian

I know you got a really busy morning, but if you have a few more minutes, I know everybody love to see.

Ian

He said, wow, I guess I could stay a little longer and have another drink.

Ian

So it was great.

Mike

Fantastic.

Mike

Holiday parties.

Mike

I learned a new word recently, the word liminal.

Mike

Holiday parties are a liminal time of year, aren't they?

Mike

They're a liminal situation and we're all kind of living on the edge a little bit.

Mike

And besides stories about holiday parties and travel and stuff, there are probably other things that happen around the close of the year that we can learn from as well.

Mike

So, Mike, we're going to carry on with our storytelling in the Luminaries episode with some learnings as well about scope creep, about client management.

Mike

We're going to a little bit about culture, about team motivation.

Mike

We've got some great things to learn from as you and I swap a few more stories of holiday seasons gone by in consulting.

Mike

But Mike, before we wrap up here, we need to think about the needs of our listeners here.

Mike

One or two of us might be stuck for a last minute holiday gift idea.

Mike

So let's talk about this.

Mike

We dug around on the Internet looking for handy lists of Christmas gifts for consultants, and we found one.

Mike

We'll put the link in the show notes if you're interested.

Mike

I've got to confess, I don't think it's from this year, but it was so hilariously obviously composed by a bot or somebody who has only a very vague idea of what consulting is that we thought we might go through it and see if you and I can spot any personal favorites or personal highlights.

Mike

If Marty from Suits was shopping for holiday gifts, this I think is where he'd go looking.

Mike

So here we go.

Mike

Mike, we have this.

Mike

Pause a minute.

Mike

I've got my wrong page here.

Mike

This is from a gifting firm called gemnote.com no disrespect intended to them, but this list is hilarious.

Mike

15 favorite gifts, it says here for business consultants and consulting firms.

Ian

Mike, that said the right message that.

Mike

Send the right message.

Mike

So what's the first one that we have on the list there?

Ian

Well, the first is a tribute press, French press, coffee maker for coffee connoisseurs here.

Ian

Right.

Ian

Modern styling, environmentally conscious, and all the other trappings of modern coffee brewing here.

Ian

Oh, when appreciated, people work harder.

Mike

They so do.

Mike

It doesn't mention decaf.

Mike

I'm sure decaf is an option.

Mike

I've got a feeling this is playing to the kind of hipster coffee snobbery.

Mike

But who doesn't already have a French press, honestly?

Mike

I mean, come on, especially these days.

Mike

Second on the list.

Mike

If the caffeine isn't helping, then maybe you need to go the other way and wind down the homedics massager Spoil your VIPs.

Mike

I think that means yourself with a spa treatment for right at home.

Mike

Twin percussion pro massager, dual head percussion added heat features to give the ultimate in comfort and soothing.

Mike

And there's one of those.

Mike

There's pictures of an androgynous torso with this massager thing going all over it.

Mike

Nobody I've ever met in life in consulting has looked that toned.

Mike

Nobody I've ever met in life in consulting has ever traveled with a massager.

Mike

As far as I know, it looks kind of big as well to go.

Mike

I was thinking most, most of the.

Ian

Consultants I know would have a hard time lifting this thing.

Ian

There's certainly no mistake that anybody was interfering in your personal business with a small massager.

Ian

So this one is not to be mistaken as a, you know, too personal gift.

Mike

Okay, so we're done with the massager.

Mike

What's next on our consultant self care holiday?

Ian

Well, here's one.

Ian

I mean, what consultant could do without a modern sprout aloe fine balance take care kit.

Ian

Wow.

Ian

What?

Ian

And it tells us that maintaining that delicate life work balance isn't easy.

Ian

Of course it's easy.

Ian

As one CEO said, it's very important and I want you all to work it out on your own time.

Ian

But consultants often find work outweighing relaxation.

Ian

Here's the truest thing they have said here.

Ian

But we can help them find a little Zen with this kit.

Ian

An aloe grow kit, it says, because nurturing a plant nurtures you.

Ian

And a relaxing aromatherapy re diffuser with lemongrass and clary sage essential oils.

Mike

Yes, Larry, Sage.

Mike

They're the ones, aren't they?

Mike

Now I, I think that this is, we're getting a bit of a generational thing here.

Mike

I think this is especially for the millennials and Gen Z's who to be honest, are probably the majority of the profession these days.

Mike

Mike.

Mike

So I don't think we can afford to be too snippy about self care and an aloe grow kit.

Mike

But wow.

Ian

No, for me it would be sandalwood incense at a day glow poster.

Ian

But hey, you know my blue light in the back office and swishing around going, no, it's the incense smelling.

Ian

It's the incense.

Mike

Fun times.

Mike

We've had an indoors theme up till now.

Mike

Item number four on our consultant holiday shopping list is a rains blanket, a waterproof fabric.

Mike

How they've managed to curate this into a list of consultant gifts, I don't know.

Mike

It says this is appreciated by Friday night football fans, avid campers and more.

Mike

Buckled webbing Straps are a nice touch to make for easy packing, carrying and storage for the outdoorsy consultant in your life.

Mike

I don't know, maybe for those times when you pull an all nighter and you need to stretch out in a corner of the office, that's when you might need this.

Ian

I guess this is exactly my thinking.

Ian

It was like when you're at the client site and you're sleeping on their boardroom table before that 8am presentation and they have the environmentally friendly system that cut off the heating at about 10 at night so that you're just freezing.

Ian

You need this blanket with you here.

Ian

But you know, you don't just need a blanket for that night, you need a Comparte's chocolate bar.

Ian

You know, chocolates from scratch by hand gourmet since 1950, cooked in their Los Angeles kitchens.

Ian

And this is it.

Ian

It says one of our faves, it's so hard to choose is the Marshmallow Crisp bar.

Ian

A trifecta of rich milk chocolate, marshmallows and crispy rice cereal.

Ian

I thought, how do they take one of my grandmothers, fix it for the holiday little mix it up things and stick it into a gourmet bar.

Ian

How about that, right?

Mike

And how do they suppose that anybody's ever walked the streets of Los Angeles pulling their weedy bag along behind them before they go to the airport and ever thought, gee, I wonder what the artisanal chocolate is like here in la?

Mike

Not a thing I've ever thought about the Angeles this small number of times that I've been there.

Mike

Still, chocolate gifts are a bit of a good go to, right?

Mike

Yeah, that looks like about $7.99 worth of chocolate.

Mike

The next one seems like it's way at the other end of the gifting budget spectrum.

Mike

A Sport case for AirPods.

Mike

And it's it lists the recipients of this as music lovers.

Mike

Anyone addicted to podcasts, which is fair play.

Ian

There we go.

Mike

Or TED talks.

Mike

I think that reference is already a few years old.

Mike

Anybody addicted to those things will appreciate the protection that this sport case provides for their airpods.

Mike

A perforated surface pattern antimicrobial defense prevents 99% of surface bacteria.

Mike

I'm getting post Covid anxiety vibes here and a removable lanyard to keep you securely tethered wherever you go.

Mike

Well, I can give this one like a solid 6 out of 10 because I do know people who've troubled to get themselves initialed or monogrammed AirPods cases for when they leave them around the Office.

Mike

And everybody's AirPods case looks like everybody else's AirPods case, but really antimicrobial.

Mike

Really removable lanyard I think.

Mike

I think you can get these down the mobile phone store for a lot less.

Ian

There you go.

Ian

There you go.

Ian

We've got next on the list, Ian, a compass brief bag with simplicity in mind.

Ian

It says all you need including fake fur to protect your 13 inch laptop and organize your other essentials for business on the go.

Ian

And I'm thinking this thing looks like it's about the size of the forearm on this guy holding it.

Ian

It's tiny.

Ian

I thought when did I ever go on a project with this tiny little dainty bag?

Ian

No, no, no, it's.

Ian

I got to carry all this stuff onto the flight, man.

Ian

I got to be moving here.

Ian

Yeah, this is.

Mike

And you need all the other etc, your chargers and all the other plug in bits and 15 different notebooks and your pad of post its and your two or three flip chart Pennsylvania by.

Ian

My alternate second screen and come on guys, where's.

Mike

Now this is definitely.

Mike

This looks like a partner's bag, not a consultant's bag.

Mike

Exactly the but it's also old school.

Mike

Like I have been bought, I've gladly been bought briefcases for work by my loved ones in the past.

Mike

So I can't completely spurn the briefcase.

Mike

But this one looks all brief and no case to me.

Mike

Right, so next, an item of clothing I don't think anybody has ever thought what I really need for my life as a consultant is a fleece jacket.

Mike

But here we go.

Mike

We have a North Face Canyon flats jacket on a consultant's gifting list here.

Mike

Midweight activewear jacket with built in stretch.

Mike

Actually, hold on a second, Mike.

Mike

I'm sold.

Mike

My time of life.

Mike

Anything with built in stretch.

Mike

I'm clicking on that right now.

Mike

Glenn.

Mike

Sleeves for maximum comfort.

Mike

Oh yeah, this is sounding better.

Mike

Oh wait, it's partially constructed from recycled material.

Mike

All of a sudden I'm not loving it anymore.

Mike

Comfiness, sleek style, sure to warm the heart and other parts of your favorite consultant.

Mike

We've all got chips of ice for hearts anyway in his profession, Mike.

Mike

So I don't know why they're even bothering here.

Ian

We've got for the entire consulting firm a luxe collection of raspberry Jam Petites which consists of three small little boxes of vanilla sugar cone crisps of raspberry Jam Petites and then almond butter cookies.

Ian

So a few cookies, a few kind of little raspberry jam things here.

Ian

And I'm looking at this thinking this is.

Ian

I'm Thinking about sitting in the airport lounge next to a hungry consultant.

Ian

This looks like half a handful of one of those swipes through the bowls as they're pounding on their laptop here.

Ian

It looks cute.

Ian

I'm sure it's expensive.

Ian

And when you could get barely, you.

Mike

Could get the same thing by just go to two or three hotels and swipe what they leave on the pillow.

Ian

That's what this is right here.

Mike

This is Marriott hotel pillow leavings.

Mike

Yeah.

Mike

For I dread to think how.

Mike

Okay, good.

Mike

I'm glad that they're thinking of the kind of pleasurable things in life.

Mike

Another big swing now, Mike, from comestibles to to wearables, we've got a Fitbit fitness tracker for health minded VIP consultants.

Mike

It says because we all need a little extra help to recover.

Mike

Thing is, Mike, every consultant I know that is ever likely to need one of these has got at least one on their wrist and at least two more that are out of date and unchargeable in a draw someplace.

Mike

So.

Ian

Right.

Mike

So yeah, yeah, I'm gonna, I'm gonna give that the wave.

Mike

What else have we got here?

Ian

Well, more chocolates.

Ian

Yet another chocolatiers.

Ian

And this actually though has a luscious drink mix which is a little nod to our other podcast, little lovers hoe here.

Ian

A little hot chocolate pot of chocolate, that would be great.

Ian

But then another small pack of Michelin star rated chocolates here from a restaurant of that ilk.

Ian

And I'm thinking, yeah, okay, again, stay at the right hotels, you've got status because you're on the road all the time and you've got plenty of these in the bag.

Mike

Indeed, indeed.

Mike

A few themes emerging here.

Mike

Leisure wear, business travel accessories and fancy candy and chocolate of various kinds.

Mike

We've got a different one here.

Mike

Homewares that are intentional, unexpected and thus perfect gifts for management consultants.

Mike

Step forward.

Mike

The Muses vase or vase with a classical yet modern Grecian vibe makes a bold statement at the home or office.

Mike

Have your florist create a holiday arrangement in it to take this gift to the next level.

Mike

I don't know anybody in consulting who has their florist on speed dial, Mike.

Mike

I don't know anybody who looks at their desk thinking, what this place needs is a Grecian vase.

Mike

Most consultants look at their desks and think what this place needs is a blowtorch and a big waste bin.

Ian

Just to get us all in a little bit better place.

Ian

Thinking that way.

Ian

We have a healing candle with an uplifting aroma of velvet moss and citrus in a Soy candle from the Thought catalog here.

Ian

Healing, it says, is the process of remembering that everything is okay.

Mike

I'm not sure that many people in our profession get to December 22nd to think, oh yeah, everything is okay.

Mike

Most people are getting December 22nd thinking, oh my gosh, there's the 17 personal things and then 117 professional things that I haven't done before the end of the year.

Ian

Right.

Mike

Still again, Mike, I'm getting the generational vibes here.

Mike

I think this is kind of millennial.

Mike

Gen Zs are going to love this candle idea.

Mike

I don't think it's very uniquely about consultants, though.

Mike

Let's see what else we.

Mike

We have another luggage accessory item, a durable Rover pack classic.

Mike

A great way to spoil your consultants with a holiday gift that goes the distance.

Mike

Exterior, front pockets giving quick access to smaller items.

Mike

Laptop sleeve, expandable side pockets.

Mike

All this in a sleek silhouette.

Mike

This is a backpack, Mike.

Mike

This is looking more like it.

Mike

I could see you carrying something like this, except for the fact that it's all moody and dark and black ballistic nylon, but apart from that, yeah, this is okay.

Mike

I'm not going to click on it though, because that's going to ruin my browser history forever.

Ian

But yeah, last but not least, and I think you pegged this one earlier, ian.

Ian

This is 2021 list and we're still very Covid minded.

Ian

This is the world's first self cleaning water bottle and water purification system.

Ian

So uses LED technology to eliminate 99.9999% appealing to those consultants and numbers of harmful bacteria and viruses.

Ian

Now, it says it, you get fresh pure water in 60 seconds and the bottle keeps water cold for 24 hours and hot for 12 hours.

Ian

As one friend once said, thinking, I've got this one, one bottle like this and it keeps my soup piping hot, but it keeps my drink super cold.

Ian

How does it know?

Mike

How does it know?

Mike

By not bothering about thermodynamics, that's how.

Mike

And I like that.

Mike

The promo picture for this gift is we get just a tiny shot of a person.

Mike

This person is male and bearded and wearing a very tightly fitting sweater and sitting typing at a very skinny, sleek looking laptop with this great big water bottle in front of them.

Mike

That's aspirational for those of us who aren't sleek and love to have a tidy desk.

Mike

So, Mike, I hope that all the listeners are inspired by our holiday gift ideas.

Mike

What else are we thinking about as we get close to the end of the year here and close to the holiday season?

Ian

Well, we're absolutely thinking that we hope that you and yours have a wonderful holiday season.

Ian

Wet plagued by last minute projects or not, we hope you get to spend some time with your loved ones, friends and colleagues in a reflective mood.

Mike

Yeah, absolutely.

Mike

Thank you for having been with us on the journey for these first few rounds of the Consulting for Humans podcast.

Mike

We're looking forward to bringing you more great stories and ideas and thinking here on the regular show and and of course on the Luminaries tier.

Mike

Thank you for being with us.

Mike

We'll see you again next time on the Consulting for Humans podcast.