Foreign.
Speaker BWelcome to Ditch the Suits podcast, where we share insights nobody in the financial services industry wants you to know about.
Speaker BWe're here to help you get the most from your money in life.
Speaker BSo buckle up and welcome to Ditch the Suits.
Speaker BHey, guys.
Speaker BSteve Campbell from Ditch the Suits with a special announcement.
Speaker BWe've recently transitioned all of our episodes to Patreon.
Speaker BWe would encourage you to visit patreon.com you can search Ditch the Suits and subscribe to our channel.
Speaker BIf you are interested in any of our previous episode or seasons, they're now available on Patreon.
Speaker BGet notifications for new episodes right in your inbox and never miss an episode.
Speaker BHead to patreon.com and join our Ditch to Suits channel.
Speaker BAnd the link is in the show notes.
Speaker AOn this podcast, we regularly are talking about vetting professionals and how to know if you have a competent advisor or advisors on, you know, a broader team.
Speaker AYour cpa, your account or your attorney, your financial advisors, your investment people, your insurance people.
Speaker AAnd a lot of people aren't really interested in financial advisors.
Speaker AThey're thinking, I should do this myself for a lot of reasons.
Speaker ASometimes it's because they just don't like having to take advice from people or they don't want to pay people.
Speaker AI think that's a lot of times what it is.
Speaker AOr they don't think they need them because, you know, I can Google, kind of like WebMD.
Speaker AYeah.
Speaker AAnd Google never leads anybody astray.
Speaker AThere's no way you could find bad information on Google, as we've talked about before in previous episodes.
Speaker ABut I.
Speaker AWe want to take this conversation today and talk about the legal side of financial planning.
Speaker AAnd we did a series a couple of episodes ago where we were talking to Jessica Blake, one of our wealth managers.
Speaker AShe talked a lot about estate planning.
Speaker BAnd it was awesome.
Speaker AAnd leading up to estate planning and into estate planning is a place where normally your attorney's gonna be involved to a pretty good degree.
Speaker AAnd a lot of times people are kind of skipping that part.
Speaker AWe're maybe getting it wrong.
Speaker ASo the next couple of episodes, we're gonna focus on actually that piece.
Speaker AUm, I think that that when you're thinking about stability with your family, that's one of the.
Speaker AYou don't really realize it all the time because normally you're dealing with attorneys when something really horrible has happened.
Speaker ARight.
Speaker AWhether you're being sued or suing somebody or somebody's passed away.
Speaker AAnd.
Speaker AAnd you can't get at something that you need to get at or something like that.
Speaker AAnd then all Of a sudden you're like, okay, now who do I get to help me?
Speaker AAnd a lot of times it's going to be the attorney at that point.
Speaker ABut there's a lot that we can do to make that easier or possibly not even needed.
Speaker AAnd that's what we're going to go over today.
Speaker AAnd so we've got our.
Speaker AOur guest with us today is Kristen Luce, who is an attorney, a partner, and a chair of her firm's trust and estates practice group.
Speaker AAnd her practice focuses on estate planning, trust and estate administration, guardianship, adoptions, litigated estate matters, and real estate.
Speaker BThat's pretty good.
Speaker AI'm trying, I'm reading from the script today.
Speaker AI didn't want to get any of that intro.
Speaker BThis is, this is a big day.
Speaker BWe talked about it right before we came on, but Kristen is actually our first external guest in our four years of Ditch the Suits.
Speaker BWe had just Blake on, but she works with us every single day and she rocked it.
Speaker BSo if you want more information, go listen to those four episodes.
Speaker BBut Kristen Luce we've known for years in the community together and as we said in 2025, one of our goals was to bring some outside voices to have conversations because this is Ditch the Suits podcast and if you're here as a friend or you know, Kristen, welcome.
Speaker BI'm Steve Campbell.
Speaker BI serve as our senior marketing director at Seed Planning Group.
Speaker BTravis, a co host, is our CEO.
Speaker BSeed is a fee only financial planning firm and this show is all about us bringing our collective consciousness, working with people every day to help you get the most from your money in life.
Speaker BAnd so this episode, these few episodes we're going to do with Kristen, I think is going to be a lot of fun because Jess did a great job from a planner's perspective talking about the coordination that has to go into it.
Speaker BAnd one of the things that came out of that conversation with Jess I thought was great is estate planning is challenging because it's like the one thing that happens when you're no longer here.
Speaker BAnd so we had talked about in that series, like if you make a mistake with an investment or you claim something the wrong way, you might have time to fix it.
Speaker BBut estate planning is really hard for people to grasp the severity of doing it and doing it well because it most likely kicks in for the most part when you're no longer here.
Speaker BAnd so I think this is going to be a great conversation we had just talking about from planners perspective by having Kristen, who's actually in estate planning and works with A firm and other attorneys from her perspective as a professional.
Speaker BSo, really excited about these few episodes we're going to get into.
Speaker BLet's take a break to hear a word from our sponsor.
Speaker BThis episode is brought to you by the Unleashing Leadership Podcast.
Speaker BJoin Travis Moss, seasoned entrepreneur and business leader, on a transformational journey of leadership exploration.
Speaker BIn this thought provoking podcast, Travis shares his invaluable insights and experiences gained from two decades of managing diverse businesses, which includes small family enterprises, Fortune 500 companies, and his own successful startups.
Speaker BThrough candid storytelling in real life examples, he unveils the profound truth that success or failure ultimately rests upon a leader's ability to recognize and unleash the potential in others.
Speaker BStart listening to the Unleashing Leadership podcast today, available on all major podcast platforms.
Speaker AYeah, so we're going to dive right into introducing Kristen.
Speaker AAnd before we do, you know, we talk about having qualified people and we talk a lot of times with our firm when we talk about estate planning.
Speaker AI think Jess talked about it in one of the episodes that we did with her about.
Speaker AWe have a list at the firm of attorneys that we've worked with that check the boxes.
Speaker AAs far as we're concerned, Kristen is one of those and she's been on it for a very long time.
Speaker ASo we're really excited to bring somebody that we've actually done a lot of work with, not just, I mean, we get requests all the time for people who want to be on the podcast.
Speaker AAnd we're like, we don't have a clue who these people are and what, you know, do they do, what they actually say.
Speaker ABut with Kristin, we actually know her work and her firm pretty well and so we're really excited to have them.
Speaker ASo, Kristen, welcome.
Speaker CI am so excited to be here today.
Speaker CAnd quite honestly, estate planning is one of my favorite topics to talk about from a legal perspective.
Speaker CSo this is exciting.
Speaker AWell, we're going to have a little bit of fun then.
Speaker ASo talk to us a little bit about you, though.
Speaker AYour background, where you're at right now and, you know, so people don't have to take my word for it.
Speaker AYour area of focus.
Speaker CYeah, so.
Speaker CSo at the firm here, I do a lot of trust in estate work and that includes like, estate planning.
Speaker CAnd I'm sure we're going to talk about all the different aspects of, you know, what's included in that.
Speaker CI also do estate administration.
Speaker CSo after people have passed away, whether it's winding up their trust or having to probate an estate, there's just different aspects of what happens when people pass away.
Speaker CI'm very involved in that.
Speaker CI also do some guardianship work.
Speaker CSo if we've got a situation where we've had an adult who was competent their life and all of a sudden lose competency for some reason, there's a whole court process that we have to go through to get a guardianship in place.
Speaker CSo I do some of that work.
Speaker CI also have done adoptions over the years.
Speaker CThat's a really good day in court when you finalize those.
Speaker CThose are a lot of fun.
Speaker CAnd then I do real estate.
Speaker CYou know, often when you're dealing with an estate or after someone's passed away, you've got to sell the house.
Speaker CAnd so I definitely have a whole real estate component to.
Speaker CTo what I do.
Speaker AAnd you have a.
Speaker AYou have another little tiny wrinkle to your background, too.
Speaker AWeren't you a judge for a while?
Speaker CYeah, I.
Speaker CI was appointed and then elected for a period of time to the town of Binghamton.
Speaker CI was the judge out there, so.
Speaker COkay, that was really interesting.
Speaker BYeah.
Speaker CBut I'm no longer a judge, you know.
Speaker CYeah.
Speaker ASo we don't have to call you, your honor.
Speaker AWe can just.
Speaker CNo, you do not.
Speaker CNo, no.
Speaker CKristen works.
Speaker CYeah.
Speaker ACurrently you're at Coughlin and Geart, which is a, A, A, A law firm that's based in Binghamton.
Speaker ARight.
Speaker AI think is the mail.
Speaker AWe, we.
Speaker AWe would call where you are.
Speaker ABinghamton.
Speaker CRight.
Speaker BNew York.
Speaker BOkay.
Speaker BJust so everybody knows, we have listeners from all over the country.
Speaker BSo Travis and I were originally from upstate New York, and we knew Kristen from being in the community in upstate.
Speaker BSo Coughlin and Geart is in Binghamton.
Speaker BAnd before we even jumped into this, because we are going to have new listeners that follow Kristen and her journey, but are just checking out this first episode, I think I just want to help people understand.
Speaker BEstate planning is one of those things that a lot of people don't know if they're doing it well.
Speaker BAnd when we get call ins from people all over the country that are.
Speaker BSome that have never addressed it and they're ashamed.
Speaker BThere are some that have just the basics and they think they're good.
Speaker BThere's some that are just confused on their options.
Speaker BSo I think as you talk through your areas of focus and what you do, I just want to give maybe a little bit of grace to the listener that tuned in today and may feel a little, you know, taken back, that they're not as prepared as maybe they should be.
Speaker BYou're just like everybody else.
Speaker BSo what we want to do, I think in these conversations with you is help our listeners understand what are their options, what can they do and what questions do they need to ask.
Speaker BSo.
Speaker BSo keep going with the questions.
Speaker AYeah, but we're not doing that right now.
Speaker AWe're still talking about Chris.
Speaker AWe know we're going to learn more about Gearhart.
Speaker ATell us, you know, give us the 50 mile overview of Kaufmann.
Speaker CYeah, so you're, you're correct in that we're based out of Binghamton, New York, but we do have nine locations throughout upstate New York and northeastern Pennsylvania.
Speaker AOkay.
Speaker CWe just opened another.
Speaker CWe have two offices down there.
Speaker CWe just opened one last week actually down in Honesdale, Pennsylvania.
Speaker CSo we're excited about that.
Speaker CYeah, we have 58 attorneys throughout those locations.
Speaker CWe're a full service law firm.
Speaker CWe do everything from litigation, municipal work, labor and employment, workers comp, and obviously trust in the state.
Speaker CSo in a business and banking group, they'd be upset I left them out.
Speaker AYou oversee the trust and estate department?
Speaker CI do, yeah.
Speaker CI chair that group.
Speaker CSo, yeah, just kind of provide some leadership insofar as marketing efforts, making sure that we're staying up to date on the latest changes in the laws or techniques, client relations.
Speaker AWell, one of the things I've enjoyed about working when we have worked with Coughlin Gerhardt is some law firms you go to and the attorneys are all kind of in competition.
Speaker AAnd you'll go to an attorney and you'll say, okay, I have a small business owner and they've got a business.
Speaker AMaybe they even have some nonprofit stuff that they're doing.
Speaker AThen they've got their estate plan.
Speaker AThen they maybe, you know, have other things going on in their life.
Speaker AAnd so we go and we say, okay, who's, who's the attorney that specializes in business and who's the attorney that specializes in litigation or who's the attorney that specializes in elder care or estate planning and some firms.
Speaker AOne person raises their hand and says, I do all of that, you know, and it's like, no, you don't.
Speaker AWhich, which one?
Speaker AWho on your team can I talk to about this business issue?
Speaker AIf you're the estate person and what I like about Coughling Gerhart and every experience I've ever had at least is when we come to Coughlin Gerhardt and we say, hey, we have a client and here's the, the situation of it, we get connected with the person with the specialty that is best suited depending on the, you know, the intricacies of the issue.
Speaker CWell, I think at our firm, we try to emphasize with our attorneys, and it definitely was my experience.
Speaker CI kind of grew up in the firm, if you will.
Speaker CI started right out of law school.
Speaker CYou're encouraged to get really good at one area of law.
Speaker CRight.
Speaker COr a couple areas.
Speaker CBut we don't want to be dabbling in things that we don't truly understand.
Speaker CSo we definitely collaborate very well at our firm.
Speaker CAnd, you know, it's something that we seek to do.
Speaker CEspecially if you're looking for the best interest for your client.
Speaker CRight.
Speaker CMe, with my limited knowledge in a certain area of law, really shouldn't be the person helping you if there's someone else here who's got, you know, a better background, better suited to fit that client's needs.
Speaker CSo we try to have a definite client focus with anything that we do here.
Speaker AAnd.
Speaker AWell, that's one of the things Steve and I talk about all the time to our listeners is the idea that when you go and you work with somebody, you are looking for somebody who can work as part of a team, who is not afraid to say, I've got this other person that works at my firm or even a different company, but they're going to take care of you better than I can take care of you.
Speaker AThat's the sign of an ultimate professional.
Speaker ARight.
Speaker AThat were a fiduciary.
Speaker AYou know, attorneys are fiduciaries in their own way with the work that they do.
Speaker AAnd, you know, the duty of loyalty to a client is to say, you know, I'm not worried.
Speaker AThe duty of care.
Speaker AI think it kind of.
Speaker AIt can be in either box, but you have a duty to decline to say, not my area of expertise, but this person over here is really good and they're going to help you.
Speaker CYep.
Speaker ASo where does your.
Speaker AYou're in the estate planning lane, mostly.
Speaker AWhere does that passion come from?
Speaker AHow did you get into estate planning?
Speaker AWas it just okay, there was a job opening and I'll try it, or did you know that that's what you wanted to do?
Speaker CI.
Speaker CSo when I first started, you kind of get a exposure to many different areas at the firm.
Speaker CYou know, the thing I like about estate planning is it's a different kind of client that you're working with.
Speaker CIt's a.
Speaker CIt's a proactive client.
Speaker CYou know, as a lawyer, sometimes you come into a situation and you're doing the best you can on a really bad situation, and you can only get so many results that the law will let you obtain.
Speaker CWhereas with the estate planning, the part that I really love is.
Speaker CIt's like a puzzle.
Speaker CYou know, you get to get in there, you get to figure it out and proactively put things in motion to obtain a better result for the client.
Speaker CSo I love that proactiveness to it.
Speaker CAnd I also like how people focused it is.
Speaker CSo my day is, you know, quite a few appointments with a lot of different clients.
Speaker CSo you're, you're interacting with the public and, and having conversations and, you know, we'll get into this, I'm, I'm sure.
Speaker CBut if anyone tells you that estate planning is one size fits all and it's, you know, a cookie cutter process you should run because it's, you really have to find out what's important to the client and what their objectives are.
Speaker CSo there's a lot of those types of connections that you get to establish with clients.
Speaker AI think one of the interesting things with the state, we don't talk about it a lot, but you've got state laws and every state is different.
Speaker ASo somebody.
Speaker AWe could talk about what we can do in New York, which is different than what we can do in Pennsylvania, which is different than what we do in Tennessee, which is different than what we would do in Florida.
Speaker AThose are state laws, but you also have federal laws.
Speaker ARight.
Speaker AAnd so there's, there's some rules at the federal level and then there's rules at the state level.
Speaker AAnd you, you have to kind of dance between all of that and then sometimes you have people that are kind of spread out over states, multiple states, and you're trying to deal with that.
Speaker ABut then, like you said, everybody's life is unique.
Speaker AAnd one of the things that, when I think about a good estate planning attorney, I mean, we've seen cookie cutter attorneys before that kind of have the template and everybody goes in the template.
Speaker AAnd we know that because we get the drafts of the documents and we look at it and like, they forgot to cut and paste the right names and stuff into it.
Speaker ARight.
Speaker ASo you see a little bit of that.
Speaker ABut like, for an attorney, if you're going to be in the estate area, like you're saying, where you know everybody's situation is unique, you have to be open to the creativity and the artistry, let's say, of being an attorney, because you're really helping people solve problems.
Speaker CYeah.
Speaker AYou have people proactively coming to you and saying, kristen, this is what I'm worried about, or this is what I'm trying to achieve.
Speaker AAnd then you help them figure out not just the most legal way to do it.
Speaker AObviously, it has to be legal, otherwise it's going to get blown up eventually.
Speaker CBut also, you know, with that.
Speaker CYeah.
Speaker AA way that works for their situation.
Speaker ARight.
Speaker ALike, there's a lot of different ways to gift assets to a family member.
Speaker CAnd I think also looking for efficient ways to do it for the client as well.
Speaker AYeah.
Speaker CSo, yeah, I think that's what makes my job interesting for me.
Speaker CEvery client is unique and their situation is unique.
Speaker CSo getting to learn what those details are and then to come up with creative solutions that it's very rewarding.
Speaker CYeah.
Speaker AWhat do you think makes a good estate planning attorney?
Speaker ABecause I'm thinking of some work that.
Speaker AThat I had done with a client years ago with one of your predecessors at Coffinger.
Speaker AI don't know if this attorney is actively working anymore, but.
Speaker AOr practicing.
Speaker ABut I'm thinking of a message that she had sent to the client and the way that she addressed a particular issue.
Speaker AAnd when I think about an attorney, an estate planning attorney, really being a good estate planning attorney is one of the things that I think about.
Speaker AWhat do you think?
Speaker ABefore I get to say my spiel is, because I just want to see if we're on the same page.
Speaker AWhat do you think makes a really good estate planning attorney?
Speaker ALike, if you were a client, knowing what you know, what would you look for?
Speaker CI think you want to find somebody who communicates well.
Speaker CYou know, I think anybody who goes to see a lawyer, you have those expectations of competency, and they're going to do it right.
Speaker CBut you want someone who can communicate with you and teach you what you need to know in a way that you can understand it.
Speaker CAnd you also want an attorney who's listening to what's important to you.
Speaker CSo I think if you felt rushed or not heard those, those would be, you know, red flags or warning signs that it may not be a good fit.
Speaker ASo I had.
Speaker AHad.
Speaker ASo we intercept this letter.
Speaker AThis.
Speaker AThis client had come, and I forget how they.
Speaker AThey got to us, but they had come to us and they had a letter that one of your attorneys had written to them about some planning that had been proposed to them from a financial advisor.
Speaker AAnd the financial advisor was essentially trying to use your attorney to kind of support them selling the client an annuity as part of their estate plan.
Speaker AAnd so the attorney had responded and was basically saying, you know, that's pretty inappropriate, and really advocating for the client about seeking a second opinion and trying to help them understand that that's.
Speaker AThat's not really estate planning.
Speaker AThey're just trying to Sell a product.
Speaker AAnd I think that that's.
Speaker AWe've had situations where we've had what I think, you know, attorneys have done poor work.
Speaker AAnd then we've had attorneys like this that just, you know, you can really trust that they're going to advocate for the client.
Speaker AAnd I think attorneys, on the other hand, too, they're in the same situation where they're seeing other professionals and they're going ill.
Speaker AOkay, you're making this really difficult for the client.
Speaker AYou know, like, we can tell that this is a.
Speaker AIn our industry.
Speaker AAnd, you know, this podcast is actually about our industry.
Speaker AWe, we.
Speaker AWe want to you that it bridges into your work.
Speaker ABut in our industry, when you work for, like, an insurance company, they actually teach you to go out and find attorneys and get attorneys to partner with you in estate planning because it makes selling the large life insurances easier, because the attorney can be like, oh, of course you need an eyelet.
Speaker AAnd, you know, let's put some life insurance in that.
Speaker AAnd so the attorney writes the eyelet and the insurance agent gets the sale.
Speaker AAnd like, nine times out of 10, they didn't really need to do that.
Speaker AAnd.
Speaker ABut it was for the sale.
Speaker ASo one of the things that when I look for an attorney and I'm looking for somebody, you know, for a client, I'm looking for somebody that we can really trust is not trying to sell them stuff that they don't need, but also somebody's trying to advocate for them and say, you know, that right there.
Speaker AAnd not necessarily, well, I want to send you to my guy.
Speaker ARight.
Speaker ABut somebody looking at it, just putting it in writing, and that was what was great about it.
Speaker AThe attorney actually put it in writing and said, these are the reasons why I don't think this is good for you.
Speaker AAnd they did it.
Speaker ALike you just said in plain English, like, it was easy to understand.
Speaker AOkay, this might be the issue.
Speaker AAnd it wasn't derogatory.
Speaker AIt was very polite, very professional.
Speaker ABut it got across.
Speaker AI just thought it was fascinating to see that kind of advocacy.
Speaker AYeah, well, so we talked a little bit about attorneys.
Speaker AThere's definitely a difference between different attorneys.
Speaker ARight.
Speaker AIn different areas of specialty.
Speaker AAnd I think that gets into that whole point about, you know, trying to make sure that, you know, we're advocating for the client and we're getting the right people on the right team in front of people.
Speaker BAnd I was really hoping Kristin would Travis teed you up with the passion for estate planning.
Speaker BI hope.
Speaker BWe were going to crack open your middle school yearbook and next Year picture is going to be someday, I hope to lead a trust in estate apart, because I feel like for consumers out there, especially when it comes to estate planning, you have so many different scenarios.
Speaker BPeople that are afraid to pay somebody to do it, so they go online and they create a will.com or whatever it is.
Speaker BAnd so there's a lot of misconceptions when it comes to attorneys.
Speaker BAnd I think to Travis's question, what makes a good attorney?
Speaker BWe've talked with people that have trusted a professional sitting in front of them who claims they're working in their best interests, and they leave with things they don't really need, and they pay for things that they don't need to have.
Speaker BAnd what that creates is a bad experience, a bad taste in their mouth where it's very hard.
Speaker BTrust is one thing that once you lose it, it's very hard to get back.
Speaker BAnd unfortunately, whether it's in your world or our world in the financial services industry, you're sometimes having to overcome what other professionals have done along the way, because you really are trying to help people today.
Speaker CSure.
Speaker BAnd so even for those people out there that are trying to, wherever they live, find a good attorney.
Speaker BAre.
Speaker BAre there things that, like you said, communication would be helpful, like options, what just.
Speaker BJust so that people have an idea of if they came to meet with somebody like you.
Speaker BLike, what is typically.
Speaker BBecause this is interesting, like, what is a first meeting?
Speaker BLike?
Speaker BIs it just more of, like getting to know?
Speaker BIs everything done in one meeting?
Speaker BIs it a series of meetings?
Speaker BWhat is your profession?
Speaker BHow have you matured?
Speaker BHow have you grown?
Speaker BAnd if somebody came and sat with you just to give them an experience of what that should look like.
Speaker CYeah.
Speaker CSo up front, and I think this is really important for clients to kind of clue into is they need to know what the process is up front.
Speaker CAnd if you can't gather that from the law firm you're talking to, you're probably talking to the wrong law firm.
Speaker CBecause all of us who do estate planning, there typically is a process.
Speaker CSo I appreciate the question.
Speaker CInitially, I always send out to my clients a little questionnaire.
Speaker CI want to know some family background, I want to know some asset information.
Speaker CEstate planning is very asset focused.
Speaker CAnd so I think to do a good job as an attorney, you definitely need to understand what you're actually planning with and for.
Speaker CSo I send that out to my clients in advance.
Speaker CAnd then we have the first meeting where we'll talk through, you know, family dynamics, we'll talk through their assets.
Speaker CI will Explain what happens when people pass away and especially with the assets that they have.
Speaker CAnd, you know, we talk about whether it's going to pass in a probate way or a non probate way.
Speaker CWe talk about whether going through probate is, is appropriate in their situation, you know, or, or is it going to be such a process that, you know, maybe we should make plans to opt out of probate with a trust per se, or.
Speaker CSo we talk through those types of issues.
Speaker CUsually by the end of that first meeting, I kind of have an idea of where we're going insofar as documents.
Speaker CAnd then I tell my clients that I'm going to go ahead and put the documents together.
Speaker CI think it's kind of hard sometimes to conceptualize some of these documents.
Speaker CAnd it's my belief that the sooner I can get a product, a work product in front of a client so they can read through it, probably the quicker we'll get, you know, to a resolution, which is what they want.
Speaker CYou know, they came to be looking to have this kind of tied up.
Speaker CAnd then once the clients get the drafts, sometimes we have a quick meeting, whether it's on the phone or in person to review certain aspects of it.
Speaker CIf anything's confusing or the legalese is, you know, a little too much, we can cut through some of that, talk about, you know, some of the decisions that they need to make.
Speaker CAnd then usually you've got your last meeting would be the signing.
Speaker CSo you're sitting down and you're formally signing in front of witnesses, which isn't required in New York and in Pennsylvania, you know, you would formally sign those documents.
Speaker CAnd then after they're signed, sometimes there's some additional signatures we got to get after the fact from other key players.
Speaker CSo sometimes there's that cleanup at the end.
Speaker AWhat are you seeing as the biggest challenges that clients are facing?
Speaker ASo they're, they're coming in and maybe for their first time they're going to be meeting with you, you know, regarding the estate plan.
Speaker AWhat's the biggest challenges that they're probably that you see repetitively?
Speaker CI, I think probably getting organized and getting going.
Speaker CAs I already have said, it's very asset focused.
Speaker CSo clients getting their hands around what they actually have and how it's titled, sometimes that can be hard for clients to work through.
Speaker CSo I think that might be one of the big challenges is just kind of getting organized to get started.
Speaker AYeah, we're actually starting to work on a book about the whole process of death.
Speaker AAnd from a planner's perspective, Working with people as somebody's diagnosed or passes away from the perspective of both the person who's diagnosed and the person who's going through it with them and talking about the estate planning and talking about how people are a lot of times afraid or there's something that's holding them back to procrastinating.
Speaker AThey don't have all the answers.
Speaker AIt's confusing.
Speaker ALike you said earlier, if you talk to the wrong attorney who's not necessarily communicating in a way, they can understand it.
Speaker AYeah, it's overwhelming for people.
Speaker ASure.
Speaker AAnd one of the things that we were talking about in one of the briefs with the book, one of the interviews that we were doing is.
Speaker AIs how it can for some people who are very private or maybe a little bit insecure about what they have or what's going on.
Speaker AIt can be a little bit like undressing in front of a room full of people.
Speaker AThat's kind of what it can feel like.
Speaker AIt's like I'm very vulnerable now.
Speaker AI'm exposing myself, and I'm not really certain what the person on the other.
Speaker AWhat they're going to think or say or do.
Speaker AAnd one of the things to realize with a good attorney, same thing with a good advisor, is that we've done it before for a lot of people, and I promise you, we've seen something crazier than whatever you think you have going on.
Speaker AIt's like going to a really, really good doctor, you know, who specializes in, you know, let's.
Speaker AYou name it, right?
Speaker AWhatever they specialize in, let's say that they're a dermatologist.
Speaker AThey've probably seen some kind of skin issue worse than yours.
Speaker ARight.
Speaker ADon't be afraid.
Speaker AYou're there for help.
Speaker AI think people a lot of times have that.
Speaker AAnd I know we've had clients that have come in with millions of dollars and they said, well, we didn't think we could come to you earlier because we didn't have enough money.
Speaker AAnd it's like, okay, well, stop thinking about.
Speaker AStop judging yourself compared to other people.
Speaker AAnd then procrastination.
Speaker AWe see most often clients who have gone to an attorney, they get the drafts.
Speaker AAnd I don't want to talk about the process yet because we're going to talk about that later.
Speaker ABut they get the drafts from you.
Speaker ASo you draft up, you know, here's what.
Speaker AWhat we think you said, please look it over, make sure everything's spelled right, and we kind of have it structurally right.
Speaker AThen they get overwhelmed at that part because sometimes there might be A blank.
Speaker AAnd like, okay, you have to think about this contingent beneficiary or this backup executor or something.
Speaker AAnd at that point they put it on the pile of papers on their desk and they're just kind of like, I don't know what to do, so I'm not going to do anything.
Speaker CYeah.
Speaker CYep.
Speaker COne thing I tell clients a lot is we're going to do the best we can with what we know right now.
Speaker CAnd I think sometimes you get some of these clients who want to have an end product that is going to be good for the rest of their life.
Speaker CAnd there's so many changes that occur in life that sometimes they're taking on a test that it never really was meant to be.
Speaker CYou got to do the best you can with what we know now and the assets that we have now and the people that are involved now.
Speaker CRight.
Speaker CAnd not that you can't build some contingencies in there, but I think you could drive yourself crazy, you know, trying to.
Speaker AWhat do they say?
Speaker ADon't let good be the enemy of great.
Speaker ARight.
Speaker ALike you need to get something.
Speaker AAnd I, I think a lot of it's personality type.
Speaker AI think that there's some, there's different people that sometimes just don't want to deal with it.
Speaker ABut normally by the time they get to the attorney, they've admitted they need to deal with it.
Speaker ABut then you have the type that needs to answer every question before they can do anything.
Speaker ALike your engineering types.
Speaker AA lot of times it's like, no, we need to answer most of the questions and the ones that we can't.
Speaker AWe need to create a fail safe for you and someday we'll figure out that other piece.
Speaker ABut until we figure out that other piece, we at least need 90% of this done.
Speaker CYeah.
Speaker ASo how could we maybe address.
Speaker AIf we just go back to the issue that you say is the most common on your end, which is just getting organized, are there ways that you've seen like, okay, so you, you send people your organizer.
Speaker CYep.
Speaker AIs there any other kind of tidbits of, of suggestions or anything that you have with getting organized to come in and see an attorney?
Speaker CWell, in all honesty, people who work usually with, with financial advisors like yourselves, they're often organized.
Speaker CYou know, they've had those conversations already with their planners about what they have.
Speaker CSo that's a help.
Speaker CAlso, especially this time of year when we're all starting to tackle our tax organizers.
Speaker CI think tax time, you're kind of going through the same data anyway.
Speaker CMaybe for different purposes, obviously, for estate planning, but, you know, now's a good time to think about it.
Speaker AYeah, yeah.
Speaker APretty good at taxes, but I get the tax organizer still from my CPA and I'm looking at and going, there's 30 pages of questions on there, which is very similar to what you're.
Speaker ABecause I've seen your list before.
Speaker AI've seen other.
Speaker AYeah, very similar to the fact finder that they're getting from your firms.
Speaker AAnd if you work with a good financial advisor, especially if this is what they do, there's a lot of financial advisors say, I do estate planning.
Speaker AIt's like, yeah, okay, you sell stuff to people you know, or recommend it to an attorney.
Speaker ABut if the planner really does estate planning, they're going to help you draft up the outline and communicate with the attorney.
Speaker CAbsolutely.
Speaker CI will say, you know, I've worked with plenty of your planners over at Seed, and you guys do help organize all that client information.
Speaker CAnd, um, in fact, the last time I worked with Jessica Blake, you know, she just sent me everything I needed.
Speaker CI didn't even need my organizer.
Speaker CShe had it all.
Speaker CAll put together.
Speaker CSo it was.
Speaker CIt was fantastic.
Speaker AWe're going to get bumper stickers to say, we work with Jess.
Speaker CYeah, yeah.
Speaker CThat's what it should.
Speaker CYeah, yeah.
Speaker AYou're paying an advisor to do estate planning.
Speaker AThey should be liaisoning with the estate planner and making sure that.
Speaker ABecause they're the ones who actually understand, like, we understand what you're looking for.
Speaker ASomebody who's coming to you for the first time may not actually know.
Speaker AAnd the other big piece of that, too, that, for instance, we do, is we also provide some of the projection material.
Speaker ASo a lot of times people go to an estate attorney and they'll say, this is what I have right now.
Speaker ABut you kind of do need to know, okay, you have that.
Speaker ABut are you getting a big inheritance down the road?
Speaker AAre you spending a lot?
Speaker AAre you saving a lot?
Speaker ALike, you might have a million dollars now, but if we did a projection 30 years out, you could be at $5 million.
Speaker AYou kind of need to know that as might feel like that.
Speaker AThat empowers you as an attorney.
Speaker CYep.
Speaker AAnd if you're missing that information, you have to somehow try to draw that out of the client.
Speaker AOr maybe you're not.
Speaker AYou're not getting the whole picture.
Speaker AAnd maybe you would have recommended some other things as well.
Speaker CDefinitely.
Speaker CAbsolutely.
Speaker CYep.
Speaker AWell, I'm gonna.
Speaker AI'm.
Speaker AI'm not gonna pick on the.
Speaker AOn.
Speaker AOn the industry today.
Speaker ACan I ask.
Speaker BCan I Ask you a question here?
Speaker AYeah.
Speaker AIs it going to pick on the industry?
Speaker BNo, no, no.
Speaker BSo you, so you talk about Jess, our industry.
Speaker BI think Travis has done a really masterful job over the years with his own experience dealing with clients, teaching downstream.
Speaker CRight.
Speaker BLeading new planners on our team like this is best practices.
Speaker BMaybe this was an area where we could have been more organized.
Speaker BSo for the next round, everyone's going to do it this way.
Speaker BAnd so we've become really proficient with planners on this is the expectation from seed's behalf.
Speaker BDealing with professionals.
Speaker BWe want to be organized.
Speaker BYou lead a team, right.
Speaker BYou have attorneys of all different maturity levels and ages and experience.
Speaker BWhat we talk about on the show all the time is I don't think people really understand the options that are available to them when it comes to their money and their financial planning.
Speaker BSo they just do whatever the professional says.
Speaker BHave you had any experiences dealing with other attorneys on this team approach where maybe an attorney met with a couple or an individual, they thought they had a good idea, but then you reviewed case notes or met with them and said, did you also know they could do this?
Speaker BLike there's got to be value on the attorney side from the strength of everybody working together.
Speaker BAnd so I think one of Travis's questions, if you go to a professional that's a solo practitioner, they kind of do a little bit of everything.
Speaker BThey may be unfortunately limited in terms of what they know are available options.
Speaker BSo they'll give you the will health care proxy of attorney, but they may be missing.
Speaker BHas there been anything neat that's come from your years of experience either professionally or with leading others that's just helped you teach downstream or like noticing things in case notes or in the organizer that maybe a younger attorney may not realize, but because of years, years of experience, you're like, hey, that's actually a bigger issue.
Speaker BWe should be talking about that.
Speaker CYeah, I, I, I.
Speaker COne big area comes to mind with that question and that's understanding the dynamics of like elder law type issues, especially like skilled nursing home care with the Medicaid system.
Speaker CIn a, in an estate planning meeting, sometimes you select certain options, if you will, in your planning that set you up nicely to take care of yourself better later on.
Speaker CSo I would say that would be an example, you know, where experience can, even though you're coming in maybe as a 55 year old couple and you want to talk about, you know, getting a will in place or trust, but during that process you can have some of that added value of knowing you're Making certain selections that might help you with asset protection later on, for example.
Speaker CSo I think that is a good example.
Speaker AWe've seen that a lot too, especially with business owners.
Speaker ABusinesses are an interesting thing because you can establish a business in a way that it kind of operates like its own person.
Speaker AAnd you can have an estate attorney that can handle all the estate stuff.
Speaker ABut baked into the business, into the operating agreements or however it's structured, or even standalone buy sell agreements, you can have things baked into it that trigger the business to do different things.
Speaker ASo you can, like, for instance, you can put in your will, give me.
Speaker AGive my business to my spouse when I die.
Speaker ABut that business could be structured in a way that prohibits it from going to your spouse.
Speaker AAnd it triggers outside of the will and outside of the whole probate process and everything.
Speaker AThe.
Speaker AThe other issue too, that we've seen, and this is just an interesting thing, and I use this example a lot, but clients sometimes will.
Speaker AWill come to the attorney and say, you know, I want to leave money to charity.
Speaker AI want to leave $50,000 to United Way or something like that.
Speaker AAnd we'll put it in, you know, you can put that in the will, leave them $50,000, and then they go and they change.
Speaker AAll their beneficiaries go to their spouse and then to their kids if their spouse isn't there.
Speaker AWell, that means none of the money goes through the estate, so none of it gets to the will.
Speaker ASo none of it actually can do that.
Speaker ASo if there is something that accidentally sneaks through, like a 529 account or something, now all of a sudden that may be subject to the bequest for the charity, and now you've blown up your grandkids college fund because you don't understand how it works.
Speaker ASo training with a broader depth of knowledge and how some of these things work, I think can at least point to it and say, hey, you at least got to have that checked out over there, because those are where the pitfalls really come in.
Speaker ASomebody thinks they've done really great planning, and maybe they had a great piece of planning done and had a wonderful attorney.
Speaker AYou know, Kristen set them up perfectly.
Speaker ABut, you know, they kind of checked out at the end about, hey, you got to check this, this and this box.
Speaker CYeah.
Speaker AAnd you know, and then they miss that part.
Speaker ASo, you know, and that's especially the small business part.
Speaker AAnd we've worked with some of your small business attorneys.
Speaker AUnderstanding how those work in the estate plan or outside of the estate plan, I think is really, really important.
Speaker AAnd what you need for that, like, maybe you need a trust for that, maybe you don't.
Speaker AMaybe you just need to, you know, look at who your shareholders are or your buy sell agreements internally and how you structure that.
Speaker ABut it's a big deal to get it right.
Speaker ASo I want to save everything else for our next episode.
Speaker AWe're going to do two episodes with you, Kristen.
Speaker ANext episode.
Speaker AWe'll get into it much quicker because mostly because I won't stumble over myself with the intros because we got it down now.
Speaker AIt's good practice, this one.
Speaker ABut what we want to get into next episode is.
Speaker AOr our next.
Speaker AThe episode.
Speaker BYeah, this is a podcast.
Speaker AYeah.
Speaker AYeah.
Speaker AOkay.
Speaker AYou know, is it.
Speaker ABut anyway, really talking about leading up to the estate administration so you're alive and you haven't passed away yet, that kind of journey.
Speaker ABecause there's a point where you can wait too long and now you can't do anything about it.
Speaker AAnd then also after the fact, okay, death has happened and now what happens?
Speaker AAnd I want to kind of cross over into that and share that with listeners so that they understand why this is so important.
Speaker CSure.
Speaker BAnd Kirsten, this has been.
Speaker BAnd the reason I asked my question as we bring this one to a close is I think a lot of our listeners, we did a whole episode on trust.
Speaker BYou know, I think we're not talking about the person that your spider sense goes off, you're sitting in front of and you know this is heading in the wrong direction.
Speaker BI think there's a lot of people that are trying to do the right thing and they have good things put in place, but they just don't know why, what the grade is that they might be missing out on.
Speaker BAnd it's people have a guy, they have a gal, but you want a professional because you operate a money business that's going to look at what you're doing and say, hey, I know we were going down this path, but there's something better we could be doing.
Speaker BI think that's why people go to podcasts and they watch YouTube videos, is they want the secrets that people don't know.
Speaker BAnd that comes from experience and teaming.
Speaker BSo I think this is going to be really exciting.
Speaker BKind of get into this next episode, kind of how this all works.
Speaker BSo as always, thanks for stopping by.
Speaker BDitch the suits.
Speaker BTravis and I, it's a lot of fun having guests on the show.
Speaker BKristen, you rocked episode one.
Speaker BFriends, family, come on back.
Speaker BCheck her out for episode number two.
Speaker BWe're have a lot of fun.
Speaker BThanks for checking out Ditch the Suits.
Speaker BBe sure to write a review or drop a comment about this episode.
Speaker BAnd if you want more like this, head over to ditchesuits.com you can send us a message and get in touch.
Speaker BLet us know how we can help and be sure to share any topics you'd be interested in having us cover on the show.
Speaker BWe're here to help you get the most from your money in life.
Speaker BThanks for being our guest and checking out Ditch the Suits.