Holly Walter:

Hi, welcome to Podsdale.

Holly Walter:

I'm your host, Holly Walter from the Office

Holly Walter:

of Communication sitting here thinking about

Holly Walter:

something, I think we all dream about, retirement!

Holly Walter:

But before we talk more about that, I am going to turn

Holly Walter:

it over to Stephanie Hirata for this episode's Fast Five.

Stephanie Hirata:

Hi, I'm Public Affairs

Stephanie Hirata:

Specialist, Stephanie Hirata with five fast

Stephanie Hirata:

things happening around the city you need to know.

Stephanie Hirata:

We started the list at number five and

Stephanie Hirata:

the Scottsdale Unified School District.

Stephanie Hirata:

We've teamed up with the school district to provide

Stephanie Hirata:

free lunches for kids and teens throughout the summer.

Stephanie Hirata:

Parents and guardians can pick up lunches in the lower level

Stephanie Hirata:

lobby area of Civic Center Library from noon to 1:00 PM

Stephanie Hirata:

every Monday, Wednesday, and Friday through the end of July.

Stephanie Hirata:

Number four is all about helping others.

Stephanie Hirata:

How?

Stephanie Hirata:

By donating blood.

Stephanie Hirata:

You have the power to save up to three lives with one donation.

Stephanie Hirata:

Mark your calendars for our next blood drive from 8:30

Stephanie Hirata:

AM to 12:30 PM on June 10th at Scottsdale City Hall.

Stephanie Hirata:

You can reserve your spot today online by visiting bloodhero.com.

Stephanie Hirata:

Scottsdale's back to school program is in our number three spot.

Stephanie Hirata:

School is barely out, but we need donations now.

Stephanie Hirata:

We're gearing up for this important program

Stephanie Hirata:

for when kids return to school in August.

Stephanie Hirata:

Vista Del Camino's back to school program provides essential

Stephanie Hirata:

school supplies to more than a thousand students each year.

Stephanie Hirata:

Students need new clothing, socks, underwear,

Stephanie Hirata:

shoes, backpacks, and school supplies.

Stephanie Hirata:

Learn how you can donate items or money at

Stephanie Hirata:

ScottsdaleAZ.gov and search 'back to school'.

Stephanie Hirata:

The Paiute Neighborhood Center is at number two.

Stephanie Hirata:

The Pfizer and Johnson & Johnson COVID-19 vaccines will be

Stephanie Hirata:

available to the public from 9:00 AM to 2:00 PM on June 15th

Stephanie Hirata:

at the center, which is located at 6535 East Osborn Road.

Stephanie Hirata:

Registration is encouraged, but walk-ins are welcome.

Stephanie Hirata:

Need help with registration?

Stephanie Hirata:

Call Paiute at (480) 312-2529.

Stephanie Hirata:

And our number one Fast five spot goes to Scottsdale!

Stephanie Hirata:

Go Scottsdale!

Stephanie Hirata:

It's your birthday!

Stephanie Hirata:

Gunna to party like it's your birthday!

Stephanie Hirata:

Did you know that on June 25th we will,

Stephanie Hirata:

celebrate our 70th year as a municipality?

Stephanie Hirata:

To commemorate this special anniversary, the city is

Stephanie Hirata:

hosting several family friendly events and you're invited

Stephanie Hirata:

to join in on the fun and learn some Scottsdale history.

Stephanie Hirata:

Learn more and check out the lineup of events at

Stephanie Hirata:

ScottsdaleAZ.gov and search '70th anniversary'.

Stephanie Hirata:

And that's our Fast Five for this episode of Podsdale.

Stephanie Hirata:

Got something for a future Fast Five?

Stephanie Hirata:

Tell us by emailing communications@scottsdaleaz.gov.

Stephanie Hirata:

I'll turn it back over to you, Holly.

Holly Walter:

Thanks Stephanie.

Holly Walter:

Before I get into the topic of this episode, I'd like

Holly Walter:

to announce that Appaloosa Library Branch Manager,

Holly Walter:

Sky Larsen was our recent trivia question winner.

Holly Walter:

When she correctly stated that the International

Holly Walter:

Conference and Training Seminar for Police Chaplains

Holly Walter:

is what we will be hosting in July here in Scottsdale.

Holly Walter:

Sky, watch your email, we'll be sending a gift card your

Holly Walter:

way, and you can also have an opportunity to win a gift card.

Holly Walter:

Listen to our trivia question at the end of the

Holly Walter:

episode and email Communications@ScottsdaleAZ.gov

Holly Walter:

with your answer to be entered into our drawing.

Holly Walter:

Okay, well, don't we all look forward to retirement?

Holly Walter:

I know I do, but I do have two city employees here

Holly Walter:

who are retiring and today in fact is their last day.

Holly Walter:

We have Brad Hartig, he's had 30 years with the City of

Holly Walter:

Scottsdale and he's leaving as our Chief Information Officer

Holly Walter:

and Reed Pryor, who's a Parks and Recreation Department

Holly Walter:

Director, who's been with Scottsdale for 16 years.

Holly Walter:

Can you give us a rundown of your city careers?

Holly Walter:

Where did you start?

Holly Walter:

Where have you been and what led

Holly Walter:

you both to your current positions?

Holly Walter:

I'll start with Brad.

Brad Hartig:

I started at the city in 1991.

Brad Hartig:

I was the Strategic Planning and Support Manager.

Brad Hartig:

They hired me to build a plan or transition them off of their

Brad Hartig:

mainframe to more of a modern computing infrastructure, that

Brad Hartig:

was a network-based and and with a micro or mini computers.

Brad Hartig:

And at the time they were just announcing PCs.

Brad Hartig:

From there, in 1997, I was promoted to Enterprise Manager.

Brad Hartig:

And then again, in 2000 I was promoted to a Enterprise Director.

Brad Hartig:

And then in 2003 the existing CIO

Brad Hartig:

stepped down suddenly and unexpectedly.

Brad Hartig:

And I was tapped on the shoulder to take on the interim role.

Brad Hartig:

And I did that for about, oh, probably three to

Brad Hartig:

four months and ultimately my manager at the time

Brad Hartig:

felt that I was doing a good job in that role.

Brad Hartig:

And I was appointed, so I felt very, very fortunate.

Brad Hartig:

You know, that they had the trust in me and they had

Brad Hartig:

the confidence in me and you know, the rest is history.

Brad Hartig:

It's been 18 years as CIO and it's,

Brad Hartig:

it's been a really good experience.

Holly Walter:

I think that will be a record, 18

Holly Walter:

years in that position, that might be hard to break.

Holly Walter:

It might take awhile for that to happen.

Brad Hartig:

Yeah, it definitely is.

Brad Hartig:

And i'm very, very proud of my career and very proud of

Brad Hartig:

the staff and hopefully the legacy I've been able to leave.

Holly Walter:

It's interesting as well, to hear

Holly Walter:

that you, something that started out as an interim

Holly Walter:

position, turned into, you know what it is today

Holly Walter:

and, and you just never know how those things happen.

Brad Hartig:

Exactly.

Brad Hartig:

I mean, it it's very, it was very fortunate for

Brad Hartig:

me and to have had the confidence, the leadership

Brad Hartig:

to have the confidence in me and put me into that

Brad Hartig:

role and then to think of where we are today.

Brad Hartig:

I'm very proud of what we've been able to accomplish as a team.

Holly Walter:

I'm going to turn it over now to Reed.

Holly Walter:

Why don't you provide us with a rundown of your career Reed?

Reed Pryor:

All right, Holly.

Reed Pryor:

I came to the city in 2005.

Reed Pryor:

I started out as the Parks and Recreation Manager.

Reed Pryor:

I was one of three that oversaw the

Reed Pryor:

maintenance program within the department.

Reed Pryor:

I had the north area parks, and all the sports

Reed Pryor:

fields and just all of our community centers

Reed Pryor:

and programs up in the north end of town.

Reed Pryor:

And over a period of time, a couple of my counterparts

Reed Pryor:

retired and my responsibilities have broadened a little bit.

Reed Pryor:

So I took on a little bit of the roles that they had, and

Reed Pryor:

then I volunteered to get involved with the, management of the

Reed Pryor:

golf course contracts, when Tom Beet left the city years ago.

Reed Pryor:

I'd had a lot of experience in the golf business.

Reed Pryor:

I was a director of golf for the City of Indianapolis

Reed Pryor:

for seven years, we had 12 courses there.

Reed Pryor:

So it was kind of a natural fit to get

Reed Pryor:

involved in what Tom had been doing.

Reed Pryor:

So I did that for a number of years.

Reed Pryor:

And then, another fellow retired and he was

Reed Pryor:

overseeing the contract with the San Francisco Giants.

Reed Pryor:

So I got involved overseeing the stadium and the professional

Reed Pryor:

baseball end of our business and working with the

Reed Pryor:

Giants on Spring Training and the minor league program.

Reed Pryor:

And then as we went along the director who

Reed Pryor:

proceeded me, it was Jan Cameron, Jan had been here

Reed Pryor:

a number of years with the city and had retired.

Reed Pryor:

And when she retired I applied for,

Reed Pryor:

and was selected to take this role.

Reed Pryor:

And I've been in this job for about a little over six years now.

Reed Pryor:

It's been very enjoyable.

Reed Pryor:

We get involved in a lot of things.

Reed Pryor:

Everything from, you know, maintenance of the medians

Reed Pryor:

and right away landscaped areas, to the Scottsdale

Reed Pryor:

Soccer Complex, to the to working with the team at

Reed Pryor:

TPC Scottsdale to run uh, Waste Management Open.

Reed Pryor:

We also work with the folks at Westworld, particularly

Reed Pryor:

now since they're part of Community Service.

Reed Pryor:

So, so we actually touch a lot of different things,

Reed Pryor:

but it's been really a rewarding experience.

Holly Walter:

And I have to ask you, Reed, you

Holly Walter:

must be a baseball fan or, or golfer right?

Holly Walter:

With what you do.

Reed Pryor:

Yeah.

Reed Pryor:

I'm probably leaning more towards the golf side.

Reed Pryor:

But you know, baseball has been a pretty well tied to

Reed Pryor:

the city here was spring training for a number of years.

Reed Pryor:

So, we had a lot of involvement with that

Reed Pryor:

program there at the stadium as well.

Holly Walter:

And together you both have collectively

Holly Walter:

46 years of experience with the city, so I can only

Holly Walter:

imagine that you've seen a lot of changes happen

Holly Walter:

over the time you've both been with the city.

Holly Walter:

I'll start with you Reed, what are some of the things that you've

Holly Walter:

seen change from the day you started with Scottsdale to today?

Reed Pryor:

Well, one of the things I think we've

Reed Pryor:

seen is, we've been fortunate over the years, when

Reed Pryor:

I first started here, we were under construction at

Reed Pryor:

the Scottsdale Sports Complex, at Hayden and Bell.

Reed Pryor:

We saw the, the completion of that.

Reed Pryor:

And then recently here, with some of the bond projects that

Reed Pryor:

are starting to come on board from the 2019 bond election.

Reed Pryor:

We're seeing some of these things that we've planned and

Reed Pryor:

hoped to build at some point now actually coming true.

Reed Pryor:

So that's been a great thing to see.

Reed Pryor:

And then we've built some other

Reed Pryor:

smaller parks around the community.

Reed Pryor:

We're looking at the Indian Bend Wash project down there.

Reed Pryor:

That's going to be coming probably in the next couple of years.

Reed Pryor:

We've seen our programs and the recreation side greatly expand.

Reed Pryor:

Our aquatics program is really, I think

Reed Pryor:

one of the top programs in the country.

Reed Pryor:

I think we've also got a sports program,

Reed Pryor:

which is kind of second to none in the valley.

Reed Pryor:

We bring in an awful lot of tournaments and events and

Reed Pryor:

they're bringing a lot of people to visit the city.

Reed Pryor:

We also have a very good youth program that we work

Reed Pryor:

with club teams and little league groups to provide

Reed Pryor:

sports activities for the local residents as well.

Reed Pryor:

So I think we have a really good balance of programs.

Reed Pryor:

And then we work very closely with our Human

Reed Pryor:

Services counterparts and our Library counterparts

Reed Pryor:

to program and do things around the city.

Reed Pryor:

They're very gracious to let us use their

Reed Pryor:

facilities to offer leisure ed programs.

Reed Pryor:

And it's been a really, a nice thing to see

Reed Pryor:

the, you know, the shared use of facilities

Reed Pryor:

and programming space that we have there.

Reed Pryor:

So.

Reed Pryor:

I think we're pretty fortunate with what we have.

Reed Pryor:

I mean, we're not the biggest city in the world

Reed Pryor:

that we have an awful lot of good programs and

Reed Pryor:

services for the size of the community that we are.

Holly Walter:

Oh, absolutely.

Holly Walter:

And I think it says a lot about Scottsdale that we truly

Holly Walter:

are a destination for many of these sports teams to host

Holly Walter:

competitions and you know, people want to come here.

Reed Pryor:

Yes, they do.

Reed Pryor:

I think this past year, you know, it's been

Reed Pryor:

trying for everybody, but we worked very hard.

Reed Pryor:

I had to put in place, good safety protocols

Reed Pryor:

that allowed us to operate a lot of our sports

Reed Pryor:

programs, where other communities didn't.

Reed Pryor:

And I think it's a credit to our staff for the hard work

Reed Pryor:

that they put into developing the protocols and working with

Reed Pryor:

our public safety folks to get those in place and monitor

Reed Pryor:

those so that we can operate the way we have this past year.

Reed Pryor:

It's been a nice thing to see.

Reed Pryor:

And we've got an awful lot of nice comments and

Reed Pryor:

accolades from the users to be able to be out there.

Holly Walter:

Yeah, absolutely.

Holly Walter:

That says a lot.

Holly Walter:

And I know there's been a lot of work behind

Holly Walter:

the scenes to make those things happen.

Holly Walter:

Now, switching over to IT Brad, I don't know, even know where you

Holly Walter:

would start with 30 years of time and changes, but what, what are

Holly Walter:

some of the things you've seen since the start of your career?

Brad Hartig:

Well when I started the career,

Brad Hartig:

to kind of, my career, to put things in

Brad Hartig:

perspective we had overhead projectors here.

Brad Hartig:

I don't know if people remember those, but it was you'd

Brad Hartig:

have your presentation and you would put it through a

Brad Hartig:

copy machine with clear foils and you'd put it up there.

Brad Hartig:

And that's how you did your presentations.

Brad Hartig:

The Invention of the PC was just starting

Brad Hartig:

and the use of networks was just starting.

Brad Hartig:

So in the early nineties we implemented a fiber optic network

Brad Hartig:

that we're still using today for both of our campuses.

Brad Hartig:

And.

Brad Hartig:

It's just been kind of a technological journey,

Brad Hartig:

from one system or one technology to the next.

Brad Hartig:

I think if you look at it where we were, where we

Brad Hartig:

were positioned versus a lot of other cities when the

Brad Hartig:

COVID came in we had the Microsoft platform in teams.

Brad Hartig:

We were able to get close to a thousand workers actively working

Brad Hartig:

from home and efficiently in a very short period of time.

Brad Hartig:

There's been so much change and it's just incremental

Brad Hartig:

over time that you have to keep out in front of it.

Brad Hartig:

And that's something that I really am very proud of.

Brad Hartig:

My department and my team, we always

Brad Hartig:

seem to be out in front of that.

Brad Hartig:

Most recently, we're finishing the implementation of a

Brad Hartig:

business continuity disaster recovery site at another

Brad Hartig:

location up in north Scottsdale to where we'll have

Brad Hartig:

redundancy to our systems to protect ourselves, both

Brad Hartig:

from a natural disaster and also from cyber disasters.

Brad Hartig:

We've done a lot of hardening from there.

Brad Hartig:

We've you know, this last year It's not very well

Brad Hartig:

known, but we did have a cybersecurity event.

Brad Hartig:

And that was actually the, probably the worst day possible.

Brad Hartig:

It was the day of the Waste Management Open.

Brad Hartig:

It was a morning, Saturday morning, staff was able

Brad Hartig:

to get their arms around it, get servers rebuilt.

Brad Hartig:

And we were back online by Sunday evening

Brad Hartig:

and honestly staff didn't know about it.

Brad Hartig:

And.

Brad Hartig:

And neither did the press.

Brad Hartig:

So those, those types of things are really rewarding to me.

Brad Hartig:

I, I feel very good with where my staff

Brad Hartig:

is right now and where I'm leaving things.

Brad Hartig:

We have very good succession and, and depth to the team.

Brad Hartig:

I know that, Scottsdale is known locally and nationally

Brad Hartig:

for its technology, innovation and leadership.

Brad Hartig:

Well connected, from a national level and local

Brad Hartig:

level, and we've always been strong contributors

Brad Hartig:

and, and participants in those types of things.

Brad Hartig:

And it could be anything from the Smart Cities Initiative

Brad Hartig:

we're working on right now with the connective and, and Brent

Brad Hartig:

Stockwell is actually one of the regional representatives

Brad Hartig:

for that, to the regional wireless cooperative, which is a

Brad Hartig:

public safety radio system that was developed for the valley.

Brad Hartig:

And I was very much on the ground for, of, of helping

Brad Hartig:

get that established, where 19 agencies throughout

Brad Hartig:

the valley have seamless radio communications.

Brad Hartig:

So it's, there's just so many things I can't really hit on

Brad Hartig:

them all, but those are some of the ones that I'm most proud

Holly Walter:

I can imagine that's a proud moment to have

Holly Walter:

a breach, like you mentioned, and for us as employees

Holly Walter:

to just really go forward without, without skipping a

Holly Walter:

beat and not even realizing there was a problem, it just

Holly Walter:

speaks to what your team is doing behind the scenes.

Brad Hartig:

I'll also add that, that was a super bowl weekend.

Brad Hartig:

So our staff had to work through the the event, but it

Brad Hartig:

was very rewarding and we even had comments from our our

Brad Hartig:

third party provider, who does some security workforce,

Brad Hartig:

that they were very impressed that both from a public

Brad Hartig:

sector or a private sector company, that we had it contained

Brad Hartig:

and remediated faster than they probably have ever seen.

Holly Walter:

Well, it's, that's the true

Holly Walter:

definition of when it rains, it pours right?

Brad Hartig:

Yes it is.

Brad Hartig:

(Laughs)

Holly Walter:

Now, Brad, what are some of your other memorable

Holly Walter:

career moments or highlights during your time with the city?

Holly Walter:

I know you are one of our Donaldson recipients.

Brad Hartig:

You know, there's been just so many large

Brad Hartig:

projects and initiatives, but one that really stands

Brad Hartig:

out to me is the transition of the fire department.

Brad Hartig:

And that was right after I had stepped into my new role.

Brad Hartig:

We basically owned all the stations, but nothing in them.

Brad Hartig:

So we didn't own any of the technology in them.

Brad Hartig:

Trucks, but nothing on them.

Brad Hartig:

We didn't have any staff.

Brad Hartig:

We bought the Wiseman Public Safety

Brad Hartig:

Building, but, it, it needed a lot of work.

Brad Hartig:

We ended up putting over 32 miles of a network cable in there.

Brad Hartig:

And if you think about that, you stretch, stretch

Brad Hartig:

it end to end, that's about how long Scottsdale is.

Brad Hartig:

So we had 18 months to do it.

Brad Hartig:

We put in a new radio system with all new towers

Brad Hartig:

and infrastructure, which was a challenge with

Brad Hartig:

our citizens to get them to understand that.

Brad Hartig:

Why we needed it and how quickly we needed it.

Brad Hartig:

We put in a new records management system.

Brad Hartig:

We put in a new scheduling system and we onboarded,

Brad Hartig:

you know, 200 plus people with new PCs and new systems.

Brad Hartig:

So, and I think one of the things that was so unique about

Brad Hartig:

that; we all have deadlines and, and I know Reed, you

Brad Hartig:

could even probably speak to this as far as the stadium

Brad Hartig:

remodel and, and you know, being ready for spring training.

Brad Hartig:

But there's a lot of things within the city

Brad Hartig:

that don't have a hard and fast deadline.

Brad Hartig:

And it was July 1st, 2005 that we, everybody

Brad Hartig:

in the city and it wasn't just IT that was

Brad Hartig:

the other thing that was so neat about it.

Brad Hartig:

You know, we had facilities involved, you had HR involved.

Brad Hartig:

There was, there was so many players that had to

Brad Hartig:

work together to take it across the finish line.

Brad Hartig:

And, and we did, and it was just such a rewarding moment.

Brad Hartig:

When, you know, we flipped the switch on July 1st and

Brad Hartig:

everything worked and everything was very, very seamless.

Brad Hartig:

So that's probably the, probably the cornerstone for like mine.

Holly Walter:

Amazing, I mean, 32 miles,

Holly Walter:

that's a visual that's in my head now.

Holly Walter:

Reed, what about, what about you, in terms of

Holly Walter:

memorable career moments or highlights that

Holly Walter:

you've had during your time with Scottsdale

Reed Pryor:

Some of our facilities we've

Reed Pryor:

been able to either build or renovate.

Reed Pryor:

You know, Brad mentioned the Scottsdale Stadium.

Reed Pryor:

That was a project that was on a pretty tight timeline.

Reed Pryor:

There was not much wiggle room in the schedule.

Reed Pryor:

It had to be done in order to be ready for

Reed Pryor:

the Giants when they first moved into town.

Reed Pryor:

We were able to do that.

Reed Pryor:

We had a few glitches along the way,

Reed Pryor:

but everything was able to to run fine.

Reed Pryor:

And so that's been a very nice one.

Reed Pryor:

We went through some renovations on some other

Reed Pryor:

properties particularly the one I liked is the TBC.

Reed Pryor:

We did a renovation on the golf course, and the stadium course.

Reed Pryor:

We worked with the tour and the

Reed Pryor:

city to do a renovation out there.

Reed Pryor:

We've seen the youth sports field allocation

Reed Pryor:

group has really grown in their efforts to bring

Reed Pryor:

the sports into the program, into the community.

Reed Pryor:

Whether it's through local competition or like, I mentioned

Reed Pryor:

before, some of the teams that come in from out of town.

Reed Pryor:

I mean, everybody knows Scottsdale is a tourist destination.

Reed Pryor:

And I think our team and the sports group had really

Reed Pryor:

done an excellent job of trying to support that effort.

Reed Pryor:

Our afterschool programs and our

Reed Pryor:

overall youth development programs.

Reed Pryor:

We've seen those things grow over the years and we partner

Reed Pryor:

with the Scottsdale Unified Schools to provide these programs.

Reed Pryor:

You know, the afterschool program we provide some

Reed Pryor:

of the intercession programs when they have breaks.

Reed Pryor:

We also do the summer programs at the school sites.

Reed Pryor:

Those provide great services to the, to the families

Reed Pryor:

in town that have youth that need a place to go.

Reed Pryor:

That's safe and fun for the kids.

Reed Pryor:

And our staff does an excellent job of

Reed Pryor:

providing locations for those programs.

Reed Pryor:

Those are some of the things I'm most proud of.

Reed Pryor:

And then the fact that we were able to successfully champion

Reed Pryor:

the bond projects in 2019, and we've already completed a few of

Reed Pryor:

those projects and two of them are under construction right now.

Reed Pryor:

So seeing those things come along and start, I

Reed Pryor:

think are some of the things I'm most proud of.

Holly Walter:

So many things that you do touch so many

Holly Walter:

people and places and programs throughout the city.

Holly Walter:

And on that note, and you've both mentioned this a little

Holly Walter:

bit in some of our earlier conversation, but you're

Holly Walter:

both wrapping up your careers, taking on one of the

Holly Walter:

biggest challenges any of us have probably faced both

Holly Walter:

personally and professionally, the COVID-19 pandemic.

Holly Walter:

Reed, how did that change your work and

Holly Walter:

what has the past year been like for you?

Reed Pryor:

Well, it really kind of put the brakes

Reed Pryor:

on everything with us, for a period of time.

Reed Pryor:

So many of our programs, you know, touch the public

Reed Pryor:

in different ways, whether it's in one of the

Reed Pryor:

recreation programs for youth or leisure ed classes

Reed Pryor:

or someone just using the park or the tennis court.

Reed Pryor:

We had to take a pause and we actually

Reed Pryor:

went out and closed facilities.

Reed Pryor:

We physically put up caution tape around basketball

Reed Pryor:

courts and different facilities and signage went up

Reed Pryor:

everywhere and everything just kind of ground to a halt.

Reed Pryor:

And then over a period of time, you know, we would you would hear

Reed Pryor:

different executive orders come out of the governor's office.

Reed Pryor:

And some of those were based on CDC recommendations.

Reed Pryor:

So we would take, take those things and

Reed Pryor:

then we would decide, okay, we're good.

Reed Pryor:

We feel we can move back into this area

Reed Pryor:

and open that area back up a little bit.

Reed Pryor:

So as we went through that different iterations of executive

Reed Pryor:

orders and things, we would open things back up, and then we

Reed Pryor:

would work with our facilities crew on additional cleaning.

Reed Pryor:

And so, over a period of time, we started opening

Reed Pryor:

things up and then we started looking at our sports

Reed Pryor:

programs and that was, something we felt we could do.

Reed Pryor:

It's outdoors, we did ask people to wear masks and,

Reed Pryor:

and distance around the fields that we had out there.

Reed Pryor:

And so many people were clamoring for something to

Reed Pryor:

do because virtually everything else was closed.

Reed Pryor:

So we were able to put together programs with our staff

Reed Pryor:

and working with the special events guys in PD and fire,

Reed Pryor:

and with Cheryl Sumners and her team, to develop protocols.

Reed Pryor:

And then we would run those through legal, make sure

Reed Pryor:

that they all agree, we were adhering to all the

Reed Pryor:

executive orders and policies that were in place.

Reed Pryor:

And we were able to just, slowly but surely get

Reed Pryor:

back into business, but it was extremely trying.

Reed Pryor:

We had an awful lot of phone calls.

Reed Pryor:

Some people thought we were crazy for trying to have

Reed Pryor:

anybody in the parks, but on the other hand, you'd

Reed Pryor:

have equal number of calls that were so happy that

Reed Pryor:

we were trying to bring some activity back to the

Reed Pryor:

community that it was, we had to have a balance there.

Reed Pryor:

And but it didn't seem to matter, some days you were catching

Reed Pryor:

comments that were good and some days not so good, but

Reed Pryor:

overall, our staff really worked hard to bring programs back.

Reed Pryor:

And I think we've we've done it safely.

Reed Pryor:

And I'm very proud of the fact that our team was able

Reed Pryor:

to kind of stay the course with it and get the programs

Reed Pryor:

out there that people really were, were looking for.

Reed Pryor:

And I think we've been successful with that.

Holly Walter:

I can't even imagine the amount

Holly Walter:

of work that has gone into all of those

Holly Walter:

changes that have occurred over the past year.

Holly Walter:

I know for me personally, I don't think I would have

Holly Walter:

ever imagined seeing playgrounds and basketball courts

Holly Walter:

having to be closed as they did, but I think your group

Holly Walter:

did a fantastic job evolving as the pandemic changed.

Holly Walter:

And as you mentioned, policies changed and, and you

Holly Walter:

know, really doing your best to make our amenities

Holly Walter:

accessible to anybody who would like to enjoy them.

Holly Walter:

Brad let's move on to you.

Holly Walter:

What are some of the things that your

Holly Walter:

team worked on over the past year?

Holly Walter:

I know it's been quite a bit.

Brad Hartig:

Yeah.

Brad Hartig:

I think as Reed said he and his staff had to pump the brakes.

Brad Hartig:

We actually had to, to put our foot on the

Brad Hartig:

gas and in a very short period of time enable

Brad Hartig:

our workforce to be able to work from home.

Brad Hartig:

So deploying all kinds of additional resources, whether it's

Brad Hartig:

phones or PCs, everybody was trying to leverage what they had.

Brad Hartig:

And also in some cases, it actually, in a lot of cases things

Brad Hartig:

that were more of a loner type basis, whether they're for

Brad Hartig:

conference rooms or things like that we were, provisioning

Brad Hartig:

those and getting people to where they could work from home.

Brad Hartig:

And I think we did a very good job.

Brad Hartig:

In many cases, doing things that you

Brad Hartig:

wouldn't traditionally do from home.

Brad Hartig:

For example, our call center right now, is remote.

Brad Hartig:

And so it's not as though, they used to have to

Brad Hartig:

come into the office and be in the office and we've

Brad Hartig:

been able to do some technology or implement some

Brad Hartig:

technology that's been able to assist with that.

Brad Hartig:

And then the, I think that the biggest thing that we had

Brad Hartig:

to do was really ramp up our organizational training.

Brad Hartig:

There was a lot of new adoption of things, whether it be

Brad Hartig:

teams or SharePoint or, or just a lot of the tools that the

Brad Hartig:

Microsoft Product line had available and they were there,

Brad Hartig:

but it didn't receive the adoption that it had in the past.

Brad Hartig:

And I think what happened was the lights started going on.

Brad Hartig:

People were a little bit intimidated with it before,

Brad Hartig:

but once they, you know, kind of put their toe in the

Brad Hartig:

water, they said, well, this is, this is pretty good.

Brad Hartig:

And so.

Brad Hartig:

I'm very, very proud of what we've been able to

Brad Hartig:

accomplish and continue to accomplish at teams.

Brad Hartig:

You look at the various leadership

Brad Hartig:

forums that we have at this point.

Brad Hartig:

And prior to this, you know, we'd go to Mustang Library

Brad Hartig:

or to a Civic Center Library or, or the, the Nave.

Brad Hartig:

And we'd have 60, 70 people.

Brad Hartig:

We're consistently up to, you know, 120, 140 people.

Brad Hartig:

And that's kind of where I see things in the future.

Brad Hartig:

I know that the majority of my staff was, and

Brad Hartig:

still is mobile there's those people that.

Brad Hartig:

With their job, they have to be in, it's just like a

Brad Hartig:

facilities person with plumbing or electrical or whatever.

Brad Hartig:

Our it technicians, they need to be able to

Brad Hartig:

be in the office and put hands on equipment.

Brad Hartig:

And we have our, a radio team is another team or much

Brad Hartig:

of our communications team that does the network.

Brad Hartig:

We have those roles that are definitely require the

Brad Hartig:

hands-on, but those that don't we've been leveraging the

Brad Hartig:

work from home model and found it to be a highly successful.

Brad Hartig:

I think one of the keys there is the communication.

Brad Hartig:

I know all of my management staff has standup meetings

Brad Hartig:

with their staff, typically, two to three times a week.

Brad Hartig:

I know I did with my direct reports every

Brad Hartig:

Monday, Wednesday, and Friday at 10:30.

Brad Hartig:

We'd get together, we talk about, you know,

Brad Hartig:

what we've accomplished and also what were

Brad Hartig:

going to be working on in the next few days.

Brad Hartig:

And I think it really, from my perspective is

Brad Hartig:

probably even enhanced communications amongst

Brad Hartig:

work groups and staff and even our customers.

Brad Hartig:

Previously, it was very easy to, you know,

Brad Hartig:

call somebody and they weren't in their office.

Brad Hartig:

But now with teams being on your city phone, personal

Brad Hartig:

phone on your, even your personal computer at home I found

Brad Hartig:

that the ability to get hold of people and be able to do

Brad Hartig:

real time work or interaction has enhanced significantly.

Brad Hartig:

And then finally, and this is kind of a, this

Brad Hartig:

is early on, but as part of our cares funding we

Brad Hartig:

did allocate some money for video conferencing.

Brad Hartig:

And the idea there is that.

Brad Hartig:

We're going to enable various

Brad Hartig:

conference rooms throughout the city.

Brad Hartig:

We've done the first three.

Brad Hartig:

We did the pilot and then two more where we're going

Brad Hartig:

to be able to continue to do social distancing.

Brad Hartig:

So a conference room maybe where originally you would

Brad Hartig:

have 12 people in there meeting, and you couldn't,

Brad Hartig:

you could use two rooms even in two campuses and

Brad Hartig:

have a very real, seamless experience with high

Brad Hartig:

resolution cameras and incredible voice quality.

Brad Hartig:

So that's coming down the pike and

Brad Hartig:

something for people to look forward to.

Reed Pryor:

No.

Reed Pryor:

I just want to say, I mean, I am not the most

Reed Pryor:

technological savvy person by any stretch of

Reed Pryor:

imagination and just seeing what is out there.

Reed Pryor:

And I think what Brad's team has been able to put in

Reed Pryor:

place you know, using the teams programs, using zoom for

Reed Pryor:

public meetings and staff meetings and things like that.

Reed Pryor:

And, and then the use of tablets and

Reed Pryor:

laptops and the working from home.

Reed Pryor:

It was something that was above my pay grade and

Reed Pryor:

to just be able to see how that has come into our

Reed Pryor:

everyday life, has really been kind of amazing to me.

Reed Pryor:

And I know that your group has really

Reed Pryor:

been instrumental in making that work.

Reed Pryor:

and I mean, just our Park Commission meetings,

Reed Pryor:

when we would struggle to try to get seven

Reed Pryor:

people in the same place at the same time.

Reed Pryor:

And now with the technology of using these

Reed Pryor:

remote meetings, it's been wonderful.

Reed Pryor:

I mean, you save untold amount of time running around and,

Reed Pryor:

and, you know, hauling things from this site to that site.

Reed Pryor:

And it's just been great.

Reed Pryor:

I would never believed if I had to

Reed Pryor:

say that, but it's, it's been great.

Reed Pryor:

I think Brad's group has really been

Reed Pryor:

instrumental in helping us get there.

Reed Pryor:

I appreciate that.

Brad Hartig:

Thank you Reed and I do, first of

Brad Hartig:

all, I do appreciate, and it's something that I did

Brad Hartig:

not highlight, but it is the public meetings and

Brad Hartig:

the public access that we've been able to enable.

Brad Hartig:

And the only other point that I would make

Brad Hartig:

is I really don't see this going away.

Brad Hartig:

I think it's a new way of doing business.

Brad Hartig:

I do think that there'll be a time when we come back

Brad Hartig:

to the office, but I believe we will still leverage

Brad Hartig:

these tools in the efficiencies that Reed just

Brad Hartig:

talked about, both with our citizens and internally.

Brad Hartig:

It gives us a whole nother opportunity to reach a number

Brad Hartig:

of constituents and people that we normally may not reach.

Brad Hartig:

Just either they didn't have time or even the desire,

Brad Hartig:

but if we make it as easy, as we have now, I'm

Brad Hartig:

hoping that we can increase engagement significantly.

Holly Walter:

Absolutely.

Holly Walter:

I definitely echo everything Reed just said it's,

Holly Walter:

it's certainly has changed the way we work day

Holly Walter:

to day and how the city operates as a whole.

Holly Walter:

So I think those changes have been good.

Holly Walter:

Reed, what would you advise someone who is just

Holly Walter:

beginning their career at the city of Scottsdale today?

Reed Pryor:

I think they need to take advantage

Reed Pryor:

of everything that this city has to offer.

Reed Pryor:

From, from an employee standpoint, I think.

Reed Pryor:

You know, all the programs and things that are

Reed Pryor:

available whether it's training, it's involvement.

Reed Pryor:

You know, we have many, we touched pretty much

Reed Pryor:

every aspect of the city at one point or another.

Reed Pryor:

And I think if you can get in to branch out or

Reed Pryor:

reach out to others, to get different experiences

Reed Pryor:

for yourself, I think that is very valuable.

Reed Pryor:

And I think, you know, getting to know the community.

Reed Pryor:

Our community is, at times, very vocal.

Reed Pryor:

But they're, that comes from them

Reed Pryor:

being engaged and I think that's good.

Reed Pryor:

So I think, you know, learning how to communicate with

Reed Pryor:

the public and one of the best things we can do is listen.

Reed Pryor:

Sometimes we may not agree with what we hear, but I think if you

Reed Pryor:

let somebody talk and tell you what that is that they're after,

Reed Pryor:

they can you know, you can both learn a little bit from it.

Reed Pryor:

Well, I think just taking advantage of what we

Reed Pryor:

have here is, is really something that I think

Reed Pryor:

is very valuable to someone new coming in.

Reed Pryor:

And I think you, I was lucky in my

Reed Pryor:

career, I've worked a few other places.

Reed Pryor:

I've worked for a fortune 500 company.

Reed Pryor:

I've worked in larger communities and smaller

Reed Pryor:

communities and everything else about it.

Reed Pryor:

When I came here, I just, I noticed that the

Reed Pryor:

environment, the work environment is different.

Reed Pryor:

The people here have a great attitude about their job.

Reed Pryor:

They really care about their job.

Reed Pryor:

They care about the city.

Reed Pryor:

And I think they care about each other a lot.

Reed Pryor:

And I've seen a few other places that that's not quite the case.

Reed Pryor:

Value what you have here, because it's

Reed Pryor:

not always the case in other places.

Reed Pryor:

And I saw that right off the bat when I

Reed Pryor:

came here and I've always appreciated that.

Holly Walter:

That's solid advice.

Holly Walter:

I think, I think I noticed the same.

Holly Walter:

You know, when I started with the city as well.

Holly Walter:

How about you, Brad?

Brad Hartig:

I, I think what he just

Brad Hartig:

said is, is very, very solid advice.

Brad Hartig:

The other thing that I would say is that we have so

Brad Hartig:

many talented staff and, and departments and we all

Brad Hartig:

play a role in one way or another in providing services

Brad Hartig:

to our citizens and to really be a team player.

Brad Hartig:

To realize that we're just one cog on the

Brad Hartig:

wheel that makes Scottsdale such a great city.

Brad Hartig:

And that's one of the things that I I'm very proud

Brad Hartig:

of and pleased about is that Scottsdale truly is

Brad Hartig:

extremely collaborative on what they do every day.

Brad Hartig:

The various departments and working together it, it's

Brad Hartig:

something that you want to make sure that you're doing and

Brad Hartig:

I even say to my own, the new hires, that I come here, that

Brad Hartig:

come into my department is that team is very important.

Brad Hartig:

Whether it's within IT and our various competencies

Brad Hartig:

that we have here or within IT and other areas of the

Brad Hartig:

organization, just leverage that, take advantage of it.

Brad Hartig:

And it's amazing what you can do.

Brad Hartig:

If you do that and then that combined with what Reed said with

Brad Hartig:

the, you know leveraging or taking advantage of all the resources

Brad Hartig:

you have, whether it, whether it be training, whether it be just

Brad Hartig:

the programs, the lunch and learns, there's just a wide variety

Brad Hartig:

of ways that you can get engaged network and grow your career.

Holly Walter:

Absolutely.

Holly Walter:

Now here's the burning question.

Holly Walter:

We all want to know, to you both.

Holly Walter:

I'll start with you, Brad, what are your retirement plans?

Holly Walter:

What are you going to be doing?

Brad Hartig:

That's an interesting one.

Brad Hartig:

Because I had really decided to retire a couple years ago.

Brad Hartig:

I put my eye on a date.

Brad Hartig:

And it was well before COVID and I stuck to it

Brad Hartig:

and COVID has definitely put a wrinkle in things.

Brad Hartig:

So I have, I have two things right now that are kind of impacting

Brad Hartig:

me doing what I ultimately want to do, which is travel the world.

Brad Hartig:

I have a rescue dog that I picked up in 2012

Brad Hartig:

that I'm not exactly sure how old he is.

Brad Hartig:

But he's getting on in age and I really don't want

Brad Hartig:

to leave him a home alone or, or put him in a kennel

Brad Hartig:

or, or, and I just, we're going to kind of just enjoy

Brad Hartig:

life around the house and around not even the house.

Brad Hartig:

I mean, we take him all over the place.

Brad Hartig:

He goes to California.

Brad Hartig:

He goes to different places with

Brad Hartig:

us, but kind of see that through.

Brad Hartig:

And then, we want to travel the world.

Brad Hartig:

But the challenge there is COVID.

Brad Hartig:

I know that we could, we both my wife and I have both

Brad Hartig:

been vaccinated and we're fully vaccinated, but I

Brad Hartig:

want to experience the culture that the world has to

Brad Hartig:

offer, not just go see the land and the buildings.

Brad Hartig:

And I think right now in the current state, which I

Brad Hartig:

think will change, hopefully very soon, that we'll

Brad Hartig:

be able to get things back to a little bit more of

Brad Hartig:

a normal, and we'll be able to take advantage or do

Brad Hartig:

some of the dreams that we've had for several years.

Holly Walter:

Sounds Great!

Holly Walter:

I think things are, you know, slowly but surely

Holly Walter:

opening back up and hopefully you'll be able to

Holly Walter:

embark on some of those travels how about you Reed?

Reed Pryor:

First off, I'm going to go

Reed Pryor:

see my dad down in Florida next week.

Reed Pryor:

He just turned 89.

Reed Pryor:

So gunna go down there and visit him, play a little golf.

Reed Pryor:

Maybe, hopefully do some fishing.

Reed Pryor:

Golf has been something I've really enjoyed over the years.

Reed Pryor:

Worked in the business for years, but also just love playing.

Reed Pryor:

So, I plan on getting out and playing a lot of golf.

Reed Pryor:

I just got a new set of golf clubs

Reed Pryor:

as a retirement present to myself.

Reed Pryor:

Haven't even hit them yet.

Reed Pryor:

So I'm anxious to get out and give those things a try.

Reed Pryor:

I love to fish, love to be around the water.

Reed Pryor:

Probably do some fishing and boating along the way.

Reed Pryor:

Maybe travel back to the Midwest a little

Reed Pryor:

bit and see family and friends in Indiana.

Reed Pryor:

I've got a golf tournament to play in back there in July.

Reed Pryor:

I probably won't travel as extensively as Brad,

Reed Pryor:

but I do hope to get out and see some of the sites.

Reed Pryor:

The mountains in Colorado have always

Reed Pryor:

been something I really enjoy doing.

Reed Pryor:

I arrived on motorcycle up there usually about once a year.

Reed Pryor:

So hoping to get up there, Pacific Coast Highway, I've got a

Reed Pryor:

good friend who has a cabin in Montana, plan on visiting him.

Reed Pryor:

Just trying to relax a little bit for a good period of time.

Reed Pryor:

And then you know, see what, what happens.

Reed Pryor:

As Brad said, my wife and I are both vaccinated now, so

Reed Pryor:

we can maybe get out and do some things that, you know,

Reed Pryor:

maybe we hadn't in the past, but hopefully that'll be good.

Reed Pryor:

I have a 29 year old son who lives here in the

Reed Pryor:

valley and then our daughter, she lives in Texas,

Reed Pryor:

her and her family have a little condo in Florida

Reed Pryor:

and they've invited us to come down there in October.

Reed Pryor:

So I think, well, we'll probably make a trip

Reed Pryor:

down there and just trying to relax and enjoy

Reed Pryor:

some of the things I really enjoy doing.

Holly Walter:

That's the key, right?

Holly Walter:

With retirement, relax and enjoy the things you, you like to do.

Holly Walter:

Final question for you both.

Holly Walter:

And I appreciate so much your time with us today,

Holly Walter:

but any last words or things you would like

Holly Walter:

to share with your colleagues before you go?

Brad Hartig:

Yeah, I just I think it really is with

Brad Hartig:

our tagline that Scottsdale, truly does provide

Brad Hartig:

Simply Better Service for a World-class Community.

Brad Hartig:

The services, the, the facilities,

Brad Hartig:

everything about Scottsdale is special.

Brad Hartig:

And I'll never forget that.

Brad Hartig:

And we are a world-class community.

Brad Hartig:

You know, when you travel around the United

Brad Hartig:

States, actually a lot of places in the world.

Brad Hartig:

When you say Scottsdale, you don't have to say

Brad Hartig:

Scottsdale, Arizona people know of Scottsdale.

Brad Hartig:

And so it's been an honor and a pleasure for me to work.

Brad Hartig:

For the city for 30 years, I've

Brad Hartig:

learned so much from all the people.

Brad Hartig:

And, and throughout my career.

Brad Hartig:

And I just feel extremely fortunate.

Holly Walter:

How about you Reed?

Reed Pryor:

Well, I think Brad is dead on, I think the,

Reed Pryor:

you know, we are a world-class city and I think if you do

Reed Pryor:

mention the name of Scottsdale, you get, like you said,

Reed Pryor:

you don't have to put the, the state name behind it.

Reed Pryor:

Everybody seems to be familiar with our community,

Reed Pryor:

seems to know at least something about it.

Reed Pryor:

I mean, I remember the snowy winters while I would sit in Indiana

Reed Pryor:

and watch the Waste Management Open on TV years and years ago.

Reed Pryor:

And then Barrett Jackson auction.

Reed Pryor:

You know, watching those things.

Reed Pryor:

And then now you know, years later, being able

Reed Pryor:

to be involved in those events has just been,

Reed Pryor:

you know, kind of a dream come true for me.

Reed Pryor:

And I think kind of, as I mentioned earlier, I think

Reed Pryor:

people need to really value what they have here as a

Reed Pryor:

employer, but also to value the people that are here.

Reed Pryor:

We have a tremendous workforce.

Reed Pryor:

I know in our department, we have our managers, I think

Reed Pryor:

virtually all of them started out as part-time employees.

Reed Pryor:

And they've all been here for roughly 20 years or

Reed Pryor:

more and have worked their selves, you know, in their

Reed Pryor:

working career to the level that they're at now.

Reed Pryor:

I think that's a testament to the, to the work environment that

Reed Pryor:

is here, that people come here, they want to build a career

Reed Pryor:

here and they stay, that's a very viable thing for everybody.

Reed Pryor:

And I think there needs to be a good work-life balance.

Reed Pryor:

I think everybody, you know, we're all guilty of getting involved

Reed Pryor:

up to our ears in work, and then sometimes it's hard to separate

Reed Pryor:

from that, but I think we all need to do a better job of that.

Reed Pryor:

I don't know, just for your own mental and physical health.

Reed Pryor:

You know, we are in a, in my instance, you know, we

Reed Pryor:

are in the recreation business, you know, we need to

Reed Pryor:

kind of take a little bit of our own medicine, you

Reed Pryor:

know, to make sure that we're, we have a good balance.

Reed Pryor:

And, and that can be true, no matter if you're in

Reed Pryor:

public safety or, you know, whatever position you

Reed Pryor:

may be in, in the city, but value what you have here.

Reed Pryor:

And try to give yourself some time.

Reed Pryor:

To enjoy time with your, your personal life,

Reed Pryor:

your family, I thing that's vitally important.

Holly Walter:

Great parting words from you, both.

Holly Walter:

Well, I again appreciate your time

Holly Walter:

to be on the podcast with us today.

Holly Walter:

I will let you guys both get back to the things you're doing

Holly Walter:

and, and wrap up your days, but really we all wish you the best.

Holly Walter:

And when you talk about those great people in the city, I

Holly Walter:

would, I would definitely put you both on that category as well.

Holly Walter:

And yeah.

Holly Walter:

And we wish you the best in your new chapters in life.

Holly Walter:

Thank you so much for being here.

Brad Hartig:

Thanks Holly.

Reed Pryor:

Thank you, Holly.

Reed Pryor:

Brad safe travels.

Reed Pryor:

My friend.

Brad Hartig:

You too.

Brad Hartig:

Definitely.

Brad Hartig:

Hopefully our paths will cross, maybe out on a golf course.

Brad Hartig:

I'd love to do that.

Reed Pryor:

All right.

Reed Pryor:

Sounds good.

Reed Pryor:

Take care.

Reed Pryor:

Thank you Holly.

Brad Hartig:

Take care.

Holly Walter:

And that's it for this episode of Podsdale.

Holly Walter:

But before I go, I have a trivia question for you.

Holly Walter:

What are Brad and Reed's combined years

Holly Walter:

of service to the city of Scottsdale?

Holly Walter:

Email your answer to Communications@ScottsdaleAZ.gov and