Any other clinic you go to, you will be upsold on a

microdermabrasion if you need it or an LED if you need it.

Now let me tell you, business coaches, I blame them for

the shift in our industry. I just cannot understand how

you can run a business by being deceitful to others. I once

belonged to a corporate and it was the most soul crushing time

of my life. the hourly profit and revenue they

can squeeze out of you is what they focus on. We won't charge

you for an extra mask. We won't charge you to customize a

mask. We won't charge you to do certain things within the

treatment to give you the results that your skin needs. We will also

take you through. Welcome to the Holistic Skin Guru, where

what's on the surface is just as important as what's underneath.

I'm your host, Aamena. Let's dive deep into the world

of holistic skincare. Exposing

the beauty industry. Looking for traps.

Now, disclaimer, not all clinics operate

this way, but there is a fair amount that do. So

this is to help you look out for those that use these tricks.

And this is one of the reasons I'm so against business coaches,

because I blame them for the shift in our industry into

a money-making machine type of industry, instead of

why we as practitioners came into the industry in

the first place to help and nurture other

human beings. If they advertise a facial for a very cheap

price, like $49 or

$59, beware. They are now gearing up to

upsell you in the room. So be prepared. Without

the upgrades, you won't get a significant treatment. If they

don't upsell, then it means you're just filling what

would normally be dead time with an unskilled or

learner in their clinic or spa. That's

the first thing. Second one. If you only shop around

for treatments based on price, then beware. This

could land you in clinics that either spend their time trying

to trap you into buying a package or products that

you may not need. We get it. It's a business,

but there are better ways to run a business than to lie and cheat.

Businesses that push this behavior don't last long, unfortunately.

Thirdly, corporates. my

favorite kind, not. Believe it or not, I

once belonged to a corporate and it was the most soul crushing debt

inducing time of my life. They are only interested in

the numbers and will say and do anything to

get people to buy their products. The customer is not

important to them. The hourly profit and revenue they

can squeeze out of you is what they focus on. So

even though their treatments are not entirely cheap, you'll enter

a beautiful professional environment that takes a

$120 facial to $220 or more easily by

simply allowing the therapist to upsell you in the

treatment. and they design their treatments this way. They

train their staff this way. You do get a beautiful session

and your skin will benefit from the treatment most likely, but

to me, it's still deceitful. So when I rebranded

and I became an independent clinic, I decided to do

away with all of that rubbish. We're here to deliver results, not

just take your money. We are not a restaurant where

you can come in for an entree, main and dessert. We

are serious about skin and we've ensured that our

treatments focus on results without having to upsell

every client that walks through the door. And it's paid off

as we are now 10 years old, and clients

are loving their skin. So when you come to

us, we make sure that we focus on

you. We focus on what it is that you

need for your skin and all our treatments include

microdermabrasion and LEDs

as standard. So any other clinic you go to, you

will be upsold on a microdermabrasion if you need it,

or an LED if you need it. Now let me tell you, there's very few

skins that walk into my clinic that don't need it, okay? So

we made it standard for that reason, because we don't feel

like we need to sell to you something that you

already need. So while our price point might be

slightly higher, it just means that you can

come in, relax and not have to be sold to in the room.

And my therapists are able to give you a beautiful

treatment. And you know, from the get go, what you're

up for in terms of cost and your skin

loves the treatment. We also have made our treatments quite

bespoke. So for example, we won't charge you

for an extra mask. We won't charge you to customize a

mask. We won't charge you to do certain things within

the treatment to give you the results that your skin needs. And

this is gold because there are not many salons that operate

in this manner. We will also take you through what

you may need to see results. So in today's session,

we may be able to, for example, treat your dehydration, but

we know that your pigmentation journey is going to be a little longer.

So we'll take you through that. We'll explain to you what

it is that you can do, and there might be several

pathways for you to choose to be able to treat certain skin

conditions. And so we will guide you and we will base

it according to your budget. So it's not about making

you feel like you need to spend X amount of money or you need

to have X amount of treatments. No, we never ever push

packages. We never ever push product on a client. We listen

to what you're saying and we try to give you the best advice for

you and for your skin. So I hope this

has helped you to look out for traps within the industry. I'm

probably going to get a lot of flack from people within the industry and

probably from a lot of coaches, but it's because they've been

using deceitful methods for so long. And I feel like someone has

to speak out. and if it has to be me then so be it

because I've been through this with so many coaches and I just

cannot understand how you can run a business by

being deceitful to others. We're here to nurture, we're

here to look after your skin and your needs and

that is our goal and that is our aim. I'd love to know your

story. Have you been upsold before? Drop a comment below

and tell us your experience. I'd love to know what you've

encountered in clinics and how you've handle it

and how what you think our industry is evolving into

and how we can make it better. Thank you for joining me on

Holistic Skin Guru. If this episode has helped you

get one step closer to achieving your skin goals, I'd

love your support with a five-star review on Apple Podcasts,

and Spotify, and don't forget to subscribe on your favorite platform

too. If you've got any questions about your skin, I'd

love to hear from you. Connect with me at Holistic Skin Guru

on all platforms. Don't forget, as a listener, you can get

10% off all treatments at our SkinFit New Farm Clinic in

Brisbane. Simply pop the word podcast in

your booking online or mention it on the phone when